bcd travel agency hours

How can we help you?

We want to make sure you get in touch with the right person to help you. Please select one of the options below.

Traveler support

For support with your trips use  TripSource ® or contact your BCD Travel team.  You can find their contact details on your  itinerary . Haven’t got a recent itinerary? Contact one of our  travel offices  nearby.

I’m a client and I have a (non-booking related) question

I want to become a BCD client or learn more about your solutions

We’re a supplier or want to become a preferred BCD supplier

Our company wants to join the BCD Travel affiliate program

Customer Service

We pride ourselves on our excellent customer service.  Please feel free to contact us if we can help you in any way.

Office Hours 7:30 a.m. – 6 p.m. Central Standard Time

Telephone (800) 913 1942

A family company with a passion for travel

The privately owned bcd group is a market leader in the travel industry. in over 170 locations worldwide, bcd group helps companies make the most of what they spend on business travel., leading the travel industry.

BCD Group was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel, and its divisions BCD Meetings & Events and Advito.

Learn more about BCD Travel

Learn more about BCD M&E

Learn more about Advito

Building on the foundation of the past is important; the future is even more exciting. John Fentener van Vlissingen Founder of BCD Group

Learn more about BCD Group

Benefits of Using BCD Travel:

• Harvard dedicated agents with over 10 years experience managing Harvard’s business & travelers
• Savings opportunities through BCD Travel’s preferred vendors & International Rate Desk (IRD) program
• Safety & security processes in place through ongoing travel alerts and tracking of travelers via our proprietary Security Manager tool
• Access to all of Harvard’s negotiated discounts with the airline, hotel car and rail vendor
• 24-hour emergency travel assistance
• Continuous monitoring of flights and travel advisories via BCD Travel agents and our TripSource technology alerting travelers of any potential flight issues
• Meeting & Consulting Service experts offering Harvard University industry knowledge as BCD Travel is the 3rd largest agency in the world

Contact Information:

Phone: 248-208-5024 or 800-610-5640

Fax: 770-391-6340

Email: [email protected]

Hours of operation: 9:00am – 6:00pm

After Hours/Emergency Assistance:

Phone: 877-818-2356 ID Code – A3R9

Please fill out a traveler profile and email to the Harvard Travel Center at [email protected] .

Full control for the best results

Make managing business travel a lot easier and more effective with tools like travel policy integration, (automated) pre-trip approval and our award-winning travel app.

Keep control over business travel costs

Enforcing rules is never fun. But what if your travelers follow the rules automatically? We’ll integrate your travel policy directly into our self-service platform, making it invisible for your travelers. You’ll steer your travelers to make the best buying decisions for your travel budget. With every booking they make, you’ll be sure to capture all your business travel spend, realize savings and keep your travelers safe.

Preferred flight/rail travel classes

Let your travelers know which travel classes they can book

Preferred hotels and rental cars

Indicate your preferred hotels and rental companies

Maximum fares and rates

Set maximum limits on air fares and hotel rates that your travelers can book

Company locations

Add your company offices or other locations to make booking easier and faster

Preferred payment method

Make travel payment easier by presetting your preferred payment method

Invoice references

Use up to six references to streamline your travel invoice handling

Trip approval

Keep travelers safe and control costs with the built-in trip approval process

Multiple travel policies

Set up separate travel policy guidelines for e.g. your VIP travelers

Take action when it's needed the most

With our built-in, automated pre-trip approval process, you’ll know when and where your travelers are headed to before their journey starts. Act fast and prevent them from booking options that exceed your travel budget or traveling to high-risk destinations.

Manage risks and ensure the safety of your travelers

Travel risks like COVID-19 has put traveler safety as the number one priority for many companies. Risk management for your employees or colleagues is an essential part of managing business travel. With reliable tools and 24/7 emergency service, we help you ensure the safety of your travelers on the road.

Manage trips, anytime, anywhere

Even while your travelers are on the road, we help make the best of their trip by keeping them informed and productive with our travel app for iPhone and Android.

• Trips automatically sync after booking
• Direct access to current and past trip details
• Real-time flight notifications and check-in reminders
• Risk alerts and emergency response ("I'm safe" feature)
• Share trips with colleagues, family and friends
• Add trip items
• Cancel your trip elements
• Maps and directions
• Add receipts
• Account settings and preferences

Full control and maximum results

• Integrated travel policy
• Pre-trip approval process
• Award-winning travel app

BCD Travel invests in its government services practice to unlock full potential of U.S. federal agency travel programs

ATLANTA, Feb. 21, 2019 – BCD Travel today announced the rollout of an enhanced government services practice to expand its travel program offerings tailored to federal agencies within the U.S. The practice is focused on making travel easier for federal employees and contractors, increasing travel program transparency for federal travel managers and bolstering savings.

BCD Government Travel already supports the U.S. Department of Agriculture and Environmental Protection Agency, as well as Fortune 500 companies in the Aerospace & Defense sector. The expansion of its government services practice is part of BCD’s aggressive growth plan. “This plan calls for heavy investment in technology and people,” said Tracy Maier, Senior Vice President, North America, who oversees BCD’s government agency clients. The result for government clients, Maier said: “great service and support.”

BCD’s revamped government services program gives federal travel managers and their travelers access to curated information and resources aimed at federal agencies. This includes BCD’s proprietary TripSource® trip management platform and DecisionSource® analytics and reporting platform; federal guidelines; domestic and per diem rates; GSA government-contracted airfares; and General Services Administration-approved hotel rates.

BCD typically invests over 40% of earnings back into technology and infrastructure. Some of that investment will support BCD Government Travel’s dedicated team of experienced travel counselors trained specifically to support government accounts. The investment will also be used to enhance the program’s new government services website , personalized to the unique travel program needs of federal agencies.

TripSource provides access to trip details, hotel booking, itinerary sharing, real-time flight notifications, global risk alerts, emergency response and convenient 24/7 access via desktop, tablet or mobile device. With DecisionSource, federal agencies and their travelers get integrated and consolidated data in a single report, traveler security tracking for enhanced duty of care, and reporting and spend transparency to help satisfy public expectations.

“We’re here to help government agencies unlock the potential of their travel programs,” said Mark Stone, director of business development for BCD Government Travel. “We can meet the needs of U.S. government travelers and provide them exceptional support while continuing to address the requirements of public agencies to achieve savings and transparency on travel spend.”

Those interested in learning more about BCD Government Travel may visit www.bcdtravel.com/gov .

About BCD Travel

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 13,000 dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. For more information, visit www.bcdtravel.com .

BCD Travel selects SAP Customer Data Cloud to provide clients a unified and robust set of profile and access management capabilities

November 5, 2021

BCD Travel creates Women of Distinction award to honor International Women’s Day

Elektrostal

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Local Handyman Services in Elektrostal'

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• Elektrostal', Moscow Oblast, Russia

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