Tour Scoop

The Scoop: What to Know About Cosmos

Globus-owned cosmos focuses on affordability and experiences around the world..

Christine Sarkis

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If you know the tour company Globus , you already have a baseline for understanding Cosmos , since it’s the budget-traveler-minded arm of Globus. Like its sister company, Cosmos has been around for decades: it’s been offering tours for 60 years. It has a wide range of tours around the world and a strong Europe focus.

In addition to its standard coach tours, Cosmos also has a bunch of other, more specialized tour formats, including small group, “undiscovered” (going off the beaten track in popular destinations), and special-event focused tours. New for 2024, Cosmos is launching So Low pricing that waives the single supplement for solo travelers on select tours.

TourScoop Takeaways

Here’s a quick overview of Cosmos:

  • Countries: 60 countries on 5 continents
  • Tour Size Average: 38 (classic tours), 20-24 (Small Group Discoveries)
  • Tour Type: Primarily coach 

How to Book

To book, you can pretty easily go direct through Cosmos via its website. You can also look for deals and help using an online travel agent like  Travelstride  or  TourRadar . Cosmos also has a t ravel agent locator tool on its website.

Credibility Check

Cosmos has solid credibility and satisfaction scores. As part of the Globus family of brands, it has BBB Accreditation and an A+ rating. On Trustpilot , its rating is 4.5 out of 5 (up from 4.3 last year), and its guest-review score on TourRadar is 4.2 out of 5. 

Tour Destinations

View of zebras on a dirt road on safari in Ngorongoro

Cosmos has a wide reach, with tours in 60 countries on five continents. Among the most popular destinations on its more than 100 different itineraries are Britain and Ireland, Canada, France, Greece, Italy, Portugal, and Spain. It also has a number of tours within the U.S.

Cosmos stands out for its affordability and variety of tour styles, even those who don’t necessarily see themselves as tour-type people. Here’s a rundown of tour types (but note that not every tour type is offered in every destination): 

  • Small Group Discoveries :   Small Group Discoveries tours are sized between 20 and 24 people (versus the average traditional tour group size of 38). There are small-group tour options for every tour in Europe and North America, and for some dates on South Pacific tours. 
  • Undiscovered Tours :   Both Cosmos and its sister-brand Globus offer these “Undiscovered Tours” designed to take guests off the beaten track and into lesser-known and traveled towns and villages with more time in destination. Born notes that these tours are great for “repeat travelers and for those looking for a more in-depth experience in their chosen destination.”
  • Special Event Tours:   Cosmos Special Event vacations focus on large celebrations in North America (think Albuquerque’s Balloon Fiesta and the Calgary Stampede). These tours offer special benefits like better access, close-up views, and behind-the-scenes experiences. 

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  • Faith-Based Tours :   Cosmos also offers a range of Faith-Based Vacations that highlight centuries of religious history.  These Christianity-focused tours include sacred locations in the Holy Land, Italy, Spain and Portugal. 
  • Cruise and Land Tours : The tour company mixes land and cruise experiences on these tours to destination pairs like the Canadian Rockies and Alaska, and Greece and the Aegean Islands.
  • National Parks Tours : Cosmos has about a dozen U.S. national park focused tours. Some mix train journeys or cruises into the tour itinerary.

You can also search tours that are particularly affordable by looking at its Dreams on a Budget section, which features tours under $1,600 per person. And of note for solo travelers is that the single supplement is waived on select departures each year.

Tour Guides

Cosmos tour guides receive extensive training that includes certification by the destination authority and proficiency in multiple languages. Most are from the country in which they lead tours, and all are selected for their passion for travel and their storytelling abilities. Cosmos tour directors average 20 years with the company. 

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In addition to the tour directors, Cosmos has a strong network of local guides, many of whom have worked with the company for years.

Inclusions/Extras

Cosmos was an early pioneer in value touring vacation travel, and focuses on turning people’s travel dreams into reality, even when a budget is tight. Cosmos gets to the lower price point by preserving experiences and finding more affordable (but still conveniently located and of good quality) hotels.  

Cosmos tours include experienced Tour Directors, pre-selected hotels, guided city sightseeing, transportation, and select meals, including breakfast each day.

Optional excursions can be purchased pre-trip.  Cosmos can also add flights to and from the tour, with schedules coordinated with the tour.  Flights include complimentary airport transfers to-and from the hotel.  And airport transfers can also be added for land-only guests.                                    

Typical Travelers

The average Cosmos traveler is in their early- to mid-50s. Guests come from a range of generally English-speaking countries, primarily U.S. but also Canada, Australia, New Zealand and the UK. Cosmos travelers are an even mix of seasoned travelers and first-timers.  The majority are couples and families, but typically 20%+ are solo travelers.

Communication 

The standard pre-trip communication is made up of five emails, including the all-important Travel Packet, with has the detailed itinerary, schedule and flight information (if flights booked through Cosmos), destination information, tips and guidelines on pre-trip requirements and preparation for the destination, and information about booking optional excursions 90 days or closer to the departure date. Vacation planners are available by phone, email and online chat six days a week.     

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Cosmos also has the Cosmos GO app, which provides access to all tour components, including schedules, hotels, included features, destination information, optional excursions, interactive maps and more.  This access is provided pre-trip, 30-40 days prior to departure.

Loyalty Program

The Globus family of brands (Cosmos, along with Globus and Avalon River Cruises) offers a Welcome Back Credit loyalty program. Each trip earns guests up to $250 credit to use on a future trip with any of the brands. 

The per-person credit is based on the tour price:

  • $2,499 or Less =   $100 credit
  • $2,500 – $3,499 = $150 credit
  • $3,500 – $4,499 = $200 credit
  • $4,500 & Over =   $250 credit

Guests have two years to book/deposit a vacation using the credit. 

Private Options

Any Cosmos Europe tour can be converted into a Private Tour for between one and 24 people. There’s an additional premium, based on the overall number of guests, which is charged for each traveler in addition to the published tour price. Private tour groups get a dedicated tour director, private transportation and driver, and personal, and professional local guides, plus all of the visits and entrances in the original published itinerary. Private tours offer flexibility in both pace and experiences for you and your travel companions. To pursue a private tour with Cosmos, choose your tour from the Cosmos Europe lineup and then contact the company.  

Sustainability Efforts

Cosmos is part of the Globus family of brands. The company’s Lighthouse Project focuses on projects that benefit people, places, and the planet, with dozens of areas of focus within each category. Projects include support of The Ocean Cleanup, Trees4Travel, Landmine Design and dozens of other projects and initiatives worldwide.

Health and Safety Practices

Cosmos’ health and safety policy currently includes enhanced cleaning protocols on coaches, hotels, and ships. Cosmos also has a Travel Protection plan that includes a cancel for any reason benefit and covers expenses related to trip interruptions.

Family Companies

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Cosmos | Affordable Touring

Experience a world beyond your expectations. Choose from our award-winning escorted tours on virtually every continent with local favourites and off-the-beaten-path experiences only Globus can share.

We know why you travel. You’d rather have an extra day exploring than a fancy chocolate on your pillow at night. Enjoy hand-selected inclusions and world-class experiences for value-minded travel lovers like you.

Raise your sights and set your sails for the rivers of Europe, South America, Asia, and Africa on an Avalon Waterways cruise. Elevate your cruise experience with fewer passengers, more choices, and endless possibilities.

Header Adventure is Knocking with Cosmos Tours 4

Escorted Tour Deals

The world keeps turning – don’t miss incredible, low cost holidays to turn your travel dreams into reality. With affordable escorted tours, Cosmos delivers you adventure you can’t afford to miss! It’s time to break away without breaking the bank! View our travel deals  to find an escorted touring holiday that fits your budget, or find out more about more ways you can save on the cost of an adventure holiday here . Add AWESOME back to your calendar with Cosmos escorted tours you can't afford to miss!

BOOK BEFORE 4TH APRIL AND RECEIVE UP TO £1,100* DISCOUNT PER COUPLE WHEN YOU BOOK FLIGHTS WITH YOUR TOUR ✈️

Save £700 per couple on 2024 long haul escorted tours.

booking window: December 10, 2023 through April 4, 2024

travel window: January 1, 2024 through December 31, 2024

Save £600 per couple on 2024 USA & Canada escorted tours

Save £400 per couple on 2024 european escorted tours, flights included.

Discover the perfect itinerary with flights included for your next adventure. We’ll take care of the rest. Explore our flight inclusive packages, starting from £969 per person . 

View Brochure

Download a copy of our current brochure or call us on 0330 0588 237 to request a physical copy. Find out more about Cosmos and browse our itineraries.

Solo Travel

We’re waiving the single supplement on select tours across North America and Europe. Explore the World. Find Yourself. But hurry, as spaces are limited!

Why visit the USA?

Follow your sense of adventure through one or more fantastic regions of the United States with affordable options that turn someday into today. Marvel at major sights—such as the Grand Canyon, Niagara Falls, Yellowstone National Park, Graceland, the Golden Gate Bridge, the Empire State Building, and more—with the free time you crave to explore on your own. With gratuities included on tours to the USA, what are you waiting for?

Discover some of our popular USA tours:

  • Exploring America’s National Parks
  • Southern Charms & Florida
  • Highlights of Route 66

Discover the Undiscovered

With more than nine decades of introducing travellers to the world’s most beloved destinations, we’ve learned a thing or two about the undiscovered spots that tell the true story behind the country. Follow us to the off-the-beaten-path locations with the charm, tradition, and cultural beauty that can only be found in the authentic towns and landscapes of Europe. From undiscovered tiny historic towns here in North America, hamlets of Great Britain to the vineyards and hills of Italy and whitewashed villages nestled against the sandy shores of the Mediterranean that only the locals know, we share our favourite, less-travelled treasures with you.

Why Travel with Cosmos?

Transportation.

By trains, cable-cars, cruise ships, scenic ferries, or private first-class motorcoaches (most with free Wi-Fi), Cosmos makes getting there half the fun. After all, isn't the journey part of the destination? 

Sightseeing

Our packages include guided sightseeing and scenic highlights that reveal the best of your destination. Enjoy inside visits of the must-see sites with knowledgeable Local Guides who will bring each destination to life.

Accommodations

After a day of traveling you want to relax at a comfortable, clean, and attractive hotel. We select hotels with the best guestrooms (always with a private bathroom), service, and food for the money. See individual itinerary pages for hotels.

When it comes to meals, Cosmos strikes a perfect balance. We include some meals to save you time and money, yet we also leave enough free time so you can sample gastronomic delights on your own.

Personalization with MyCosmos

We build free time into every vacation, so you can eat, shop, and explore as you please. Whether you're into art, music, food, wine, or history, you'll love the freedom to truly personalise your trip with optional excursions.

CosmosGO Mobile App

Our complimentary CosmosGO app was designed to put a world of pre- and on-trip information at your fingertips. Check flight, hotel and transfer information, review your itinerary, and customize your trip with a host of suggestions.

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USA Escorted Tours

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is Knocking

Cosmos | Affordable Touring

Experience a world beyond your expectations. Choose from our award-winning vacations on virtually every continent with local favorites and off-the-beaten-path experiences only Globus can share.

We know why you travel. You’d rather have an extra day exploring than a fancy chocolate on your pillow at night. Enjoy hand-selected inclusions and world-class experiences for value-minded travel lovers like you.

Raise your sights and set your sails for the rivers of Europe, South America, Asia, and Africa on an Avalon Waterways cruise. Elevate your cruise experience with fewer passengers, more choices, and endless possibilities.

Travel Terms & Conditions

Cosmos Terms

Please Read Carefully

Reserving or participating in any travel services offered by Group Voyagers, Inc. (authorized to do business as Globus, Cosmos, and Avalon Waterways) acting as tour operators or intermediary in the distribution of products packaged by other tour operators (hereinafter “The Company”, “we”, “us”), constitutes a contractual agreement between the participant (“you”) and The Company and/or the tour operator and is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions (“Terms”), which include a Health & Safety Waiver and any other applicable waivers (see “Waivers” section) for your trip. You must be at least 18 years of age to make a reservation. In all cases, the person making the reservation represents and warrants that all participants have consented to, accepted, and agreed to be bound by these Terms.

The Company (and the tour operator if applicable) reserves the right to update or amend these Terms at any time prior to you making a reservation. The Terms as listed online when completing a reservation are those that control, except to the extent the Terms are superseded by applicable law.

Any payment made to The Company shall be deemed to constitute full acceptance of these Terms, including a Health & Safety Waiver.

Guest Acknowledgement

Upon depositing your reservation, you must complete the Guest Acknowledgement process to register for your trip. Completing Guest Acknowledgement is required to confirm your reservation. Services will not be provided if you do not complete Guest Acknowledgement and you will be subject to cancellation fees.

During Guest Acknowledgement, you will be asked to verify the names on the reservation, provide at least one email address for reservation communications, and acknowledge and accept Terms & Conditions and a Health & Safety waiver for your trip.

Group Reservations

Additional Terms & Conditions apply to Group reservations (being a reservation with 8 or more participants). The Company provides these Group Reservation Terms & Conditions at the time the Group reservation is made or upon request. For Travel Agents and Group Leaders, the Group Reservation Terms & Conditions are located on the Travel Agent Portal.

Deposit, Payments, Confirmation & Invoicing

Pricing & price guarantee.

Prices shown are per person, based on two people sharing a room. Prices do not include airfares, except where noted on specific itineraries, and are subject to change without notice.

Pricing for trips and services are set by the tour operator and are subject to change at any time prior to receipt of full deposit. Once The Company (and / or the tour operator if applicable) processes any payment for services, the price is guaranteed not to increase unless you amend your reservation* (see Errors & Omissions below).

Deposit to Hold Space

At the time of reservation, a non-refundable, non-transferable, per person, per trip deposit is required. The deposit amount is dependent upon the trip and services booked. See the information below.

Full Payment

Full payment is required by the final payment date. The final payment date is dependent upon the trip and services booked. See section “Deposit Amounts, Final Payment Dates, & Cancellation Fee Schedule” below.

If you do not pay the full invoice by the final payment date, your reservation and all services on the reservation, will be cancelled, and your deposit, airfare and travel protection premiums will be forfeited.

Travel Protection payments are always non-refundable.

Reservations made after the final payment date require full payment at the time of reservation and will include any late reservation fees.

Ways to Pay

The Company accepts payment via check, Visa, MasterCard, Discover/Novus, and American Express.

Confirmation

Your reservation is confirmed when your initial deposit payment is processed. Your invoice, when documented as payment received, is confirmation of services on the reservation.

Accuracy of Invoice Details

You are responsible for providing and verifying full, complete and accurate information for all participants and services at the time of reservation. Under no circumstances is The Company liable for any errors or omissions in the information provided by you to complete the reservation. If you do not notify The Company of any error within 5 days of making the reservation, you are solely responsible for all fees assessed due to incomplete, erroneous or inaccurate details.

Errors & Omissions

*In the event the price listed, quoted, or confirmed is incorrect due to a system error, human error or other error, The Company or the tour operator reserves the right to correct the price and reinvoice you at the correct price.

Deposit Amounts

Deposit amounts listed below are per person and do not include Travel Protection or any deposit or final payment amounts for additional airfare. Deposits and Travel Protection are always non-refundable.

The following require a per person deposit amount of $500 (USD)

  • Trips that include Botswana
  • Cruises on the Delfin III
  • Cruises on the MS Farah

All other tours and cruises require a per person deposit amount of $250 (USD)

Final Payment Dates

Final payment dates are determined on days prior to the commencement of services. Reservations not paid in full by the final payment date will be cancelled and deposit, plus any travel protection, will be retained.

The following have a final payment date of 180 days prior to the commencement of services

  • All trips that include the Ghan Train

The following have a final payment date of 90 days prior to the commencement of services

  • All trips that include the following

Avalon Waterways

  • Galapagos Cruises
  • Cruises on Iberostar Grand Amazon
  • Cruises on Holland America Cruise Line
  • Hotel stays on the Galapagos Islands
  • Trips that include North America Trains

All other trips have a final payment date of 60 days prior to the commencement of services unless noted otherwise above

Cancellation Fee Schedule

Cancellation fees are calculated based on the days prior to the commencement of services in which notification of trip cancellation is received. All services on the reservation are subject to these cancellation fees, except Travel Protection, which is always non-refundable.  

  Cancellation Fees: (% of total price)

  • Final Payment Date – 30 days: 50%
  • 29 – 1 days: 80%
  • Day of departure or later: 100% 

Revision Fees

On or Before Final Payment Date

All revisions to a reservation will incur a minimum $30 per person fee plus any airline change fees (minimum $300 per participant up to full airfare amount). These fees are non-refundable.

After the Final Payment Date

Any change to a participant’s name, trip date, or itinerary after the final payment date is treated as a full cancellation and new reservation. All cancellation fees apply in these instances. All other revisions apply the same revision fee as above.

Not Included in Pricing

Unless specifically noted in your trip itinerary, the following is not included in your reservation.

  • airfare to and from the start of your trip;
  • airfare between bookings from one tour/cruise to another; 
  • airfare within an itinerary unless specified in the itinerary as included;
  • intra-trip air, unless specified in the itinerary;
  • airline baggage fees, including checked and/or excess baggage fees;
  • Federal inspection fees for U.S. Immigrations & Customs;
  • International Air Transportation tax;
  • agricultural tax;
  • other per-person taxes imposed by government entities;
  • airport taxes and fees, including the September 11th Security fee up to $11.20 per person, participant facility charges up to $18 per person, Federal domestic flight segment fees up to $4.10 per segment, and U.S. and international arrival and departure and other government-imposed fees added by the airline and applicable at time of reservation; ^
  • port taxes;
  • passports; visas; vaccinations;
  • gratuities to your Tour Director, Cruise Director, Local Host®, driver, Local Guides, and/or ship’s crew; gratuities on ferries, trains, and cruise ships;
  • laundry; telephone; minibar;
  • entry/exit fees at airports;
  • alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant or on board your vessel (these extra items will be billed to you before leaving the hotel, ship, or restaurant);
  • airport transfers (unless on qualifying flights);
  • optional excursions;
  • porterage at airports and train stations;
  • porterage at hotels on or Cosmos and Independence by Globus tours; exceptions exist on select tours based on hotel facilities and operational necessity;
  • Travel Protection

^ These fees are included in the price of airfare purchased through The Company

Air Inclusive Deposit Amounts, Final Payment Dates & Cancellation Fee Schedule

Airfare & flights.

Air reservations are available through The Company only for travel originating from the United States. Airfare purchase in connection with tours or cruises must be round-trip.  The Company does not offer one-way tickets.

Airfare Contract

All airlines are independent from The Company; The Company does not own, manage or operate any air carrier or aircraft.

Your airline ticket is a contract between you and the air carrier only, even if you purchase through The Company. By purchasing your air services through The Company, you waive all liability for The Company for such air services, to the extent allowable under appliable law.

Airfare Options

Flex-Air, Instant Purchase Air and Intra-Trip Air:

  • Flex-Air allows flexibility if you want to make changes to your trip schedule with lower revision fees.
  • Instant Purchase Air may offer additional airline options, but has more restrictions, may be non-refundable and/or have higher revision fees.

Depending on product and destination, some trips may only offer one air option.

Intra-Trip Air

Intra-Trip Air (or intra-vacation air as commonly known) is airfare that is provided within a tour or cruise itinerary and required for transport from one itinerary location to another. Intra-trip air may be Flex-Air or Instant Purchase Air depending on the product. This will be explained at the time the reservation is made. On some Independence by Globus itineraries, intra-trip air is optional in that it does not require purchase through The Company. This airfare will be additional to the tour or cruise itinerary pricing, payable at time of selection.

Air Inclusive Trips

At the time of booking, additional per person, non-refundable, non-transferable deposits and payments are required for your domestic and/or international flights and/or for intra-trip air. These are in addition to the deposits and payments above. Air-inclusive trip pricing is guaranteed upon receipt of deposit or payment in full for the entire reservation as specified in the information below. Air services are subject to the carrier’s terms and conditions, to these Terms, and to any applicable law.

  • Deposit Amount: $300 per person up to the full ticket amount
  • Final Payment Date: Per product schedule above
  • Cancellation Fees: $300 per person up to the full ticket amount 

Instant Purchase Air:

  • Deposit Amount: Full ticket amount at time of reservation + processing fee* (USD)
  • Final Payment Date: At time of reservation
  • Cancellation Fees: Full air ticket amount plus processing fee
  • Deposit Amount: $250 per person
  • Cancellation Fees: Airfare is part of the tour or cruise total package and subject to the cancellation fees noted above in the Cancellation Fee Schedule section.

Processing Fee

*Processing fees per person: $30 North & Central America; $50 Europe/Middle East; $80 for all other destinations. These fees are always non-refundable.

Airfare Fees

After your airfare is booked, any revisions you make may incur fees. This includes correcting errors in your information or services (names, dates, schedules, class of service, airlines, other). At the time of request, fees are applied and payable immediately. The Company is not liable for necessary amendments due to errors in information provided by you. See “Accuracy of Invoice Details” above for your responsibilities and liability.

Air Routings

Air routings are subject to availability. Routings are not guaranteed and are subject to change at any time.

Airline Mileage Accrual

Frequent Flyer mileage accrual is at the discretion of the airline(s), and is not always granted for airfare purchased through The Company. The Company has no liability if accrual is denied and/or if upgrades are not allowed. Many airlines do not permit upgrades on airfare purchased through The Company using frequent flyer miles, status or certificates. This is at the sole discretion of the airlines. Cancellation fees, as noted above, will apply to all airfare, regardless of accrual grants.

Seat Assignments

Seat assignments are not guaranteed even after they are assigned and The Company has no control over airline seat assignments. Airlines, the tour operator if applicable, and The Company reserve the right to change seat assignments at any time without notice, for any reason. Most airlines charge a fee to pre book a seat.

Airfare Schedule Changes

Unless provided for in these Terms or under applicable law, The Company is not responsible or liable for any airline cancellations, schedule changes or delays. Prior to check-in, for airfare purchased through The Company, The Company may be able to assist if you are rescheduled, delayed or cancelled. After you check-in, The Company can no longer assist you and you must work with the airline directly to arrive at your destination. The Company is not liable for expenses you incur if you miss your flight or flight connection.

For air purchased through The Company, if any air schedule requires an overnight stay in a gateway city, The Company can assist you with hotel reservations; however, the cost of the overnight stay (including, but not limited to, hotel and meals) is your expense.

Any amendments you make voluntarily to your air or air schedule may incur change fees or additional charges up to the full ticket price. These are your responsibility to pay.

Transportation Security Administration (TSA) Information

At the time of air reservation through The Company, you are required to provide all Transportation Security Administration (TSA) information. This information includes full name, date of birth, gender and redress number (if available) for all participants. We submit information to the U.S. Department of Homeland Security. Reservations without this information are not processed and an air reservation will not be secured.

Making Your Own Flight Arrangements

If you make your own flight arrangements, The Company is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates. It is best to avoid airline tickets with high change fees.

Participation Eligibility & Reductions

The minimum age to participate in any Globus and Cosmos travel service is 5 years of age and the minimum age for Avalon Waterways is 8 years of age, unless otherwise specified in the information below. An adult must accompany participants under 18 years of age (“minors”) on all services, including the sharing of accommodations. You are responsible for the behavior, security and supervision of all minors on your reservation.

Restrictions & Minimum Age

  • Vacations that include Camino de Santiago: 12
  • Victoria Falls Safari Club & Ngoma Safari Lodge: 10
  • Chobe Princess: 7
  • Elephant Valley Lodge, Kadizora Camp, Saguni Safari Lodge: 6
  • Iberostar Grand Amazon: 10
  • Sydney Harbor New Year’s Eve Cruise: 18
  • Las Vegas: At least one participant must be 21 or older
  • Holland America Cruises: At least one participant must be 21 or older
  • Independence by Globus: 2

Price reductions may be available to minors (see below). Reductions only apply when sharing accommodations with two adults using existing beds. Additional beds, if available, are at the discretion of the hotel with costs billed directly to you at checkout. You are solely responsible for these costs.

Reductions are off the base land price only and do not include airfare. Final reductions are quoted with your reservation.

Reduction Amounts & Exceptions

South America:

  • No reduction on Galapagos cruises or Galapagos hotel stays; cruises on Iberostar Grand Amazon

Avalon Waterways:

  • No reductions

Independence by Globus:

Escorted Globus & Cosmos:

Escapes by Globus

Cancellations & Refunds

Participant Cancellations

You may cancel your reservation by notifying The Company (and / or the tour operator if applicable). Calculation of cancellation fee amounts includes all services and fees on the invoice based on the number of days prior to departure by which we receive the notification. See the information above.

Cancellation by The Company or the Tour Operator

To the extent permitted by applicable law, The Company, or the tour operator if applicable, reserve the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or Force Majeure Event (see under Force Majeure).

In the event of a cancellation by The Company (or the tour operator if applicable) prior to departure for reasons excluding Force Majeure (see section “Force Majeure”), The Company, on behalf of the tour operator if applicable, will try, at your discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. The Company, on behalf of the tour operator if applicable, will refund the difference in price if the alternate is lower. You are responsible for additional costs if the alternate is higher. If this rebooking option is not acceptable to you, The Company’s only responsibility is refunding you the amounts paid by you for the reservation.

In the event of a cancellation by The Company (on behalf of or by the tour operator if applicable) prior to departure or during your trip for conditions under Force Majeure (see section Force Majeure), The Company (on behalf of the tour operator if applicable) will provide a future travel/booking credit for the portion of your trip impacted. Future travel/booking credit will be redeemable for travel with The Company or the tour operator if applicable for one year past your original trip start date. If a future travel/booking credit is not acceptable to you, in the majority of Force Majeure situations, you can notify the company within 21 days of advisement and you will be refunded the amounts paid by you for the portion of your trip impacted. If you do not notify the Company and/or the tour operator if applicable within 21 days of advisement, a refund is no longer available.

The Company is not liable or responsible for any arrangements made independently of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion and travel protection related charges.

Any request for refunds is subject to these Terms and subject to approval from the tour operator if applicable.

Airport Transfers

Airport transfers are complimentary (excluding North America and select itineraries) with air booked through The Company on qualifying flights and dates. Not all flights or dates qualify. No cash equivalent or trip price reduction is given if you do not use, or desire, the included transfers. Airport transfers are not available in North America and on select itineraries unless otherwise specified in the itinerary.

Private Touring

Changes made en route at your discretion to tour features, timings, or tour services (e.g. meals, included sightseeing, etc...) are not refundable nor exchangeable for other services.

Unused Services

No refunds will be issued for unused services (late arrivals, temporary absences from your trip or early departures), for unused transportation where group activity tickets are involved, or for voluntary modifications made by you.

Subject to Change Itineraries

The Company (and/or the tour operator if applicable) will notify you via email when the final itinerary is available for departures advertised with “subject to itinerary modifications".

Force Majeure

To the extent permitted by applicable law, in the event of a Force Majeure Event (as defined below), The Company (and/or the tour operator if applicable) shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind.

Unless provided for in these Terms or under applicable law, The Company (and/or the tour operator if applicable) assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an Act of God or any other condition outside The Company’s responsibility, the tour operator’s control (Force Majeure Event), including without limitation:

  • Volcanic eruption
  • Inclement weather
  • Environmental pollution or contamination
  • Low or high water levels
  • Water or power shortages or failures
  • Tropical storms or hurricanes
  • Riots or civil commissions or disturbances or any other acts of similar nature
  • Strikes of labor disruptions
  • Restraint of rulers or peoples
  • Expropriations
  • Acts of terrorism
  • Insurrection
  • Quarantine restrictions
  • Government health advisories or warnings or alerts of any kind of nature, including, but not limited to, warnings or regulations due to an epidemic/pandemic
  • Government seizures
  • Refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization
  • Damages to its facilities or the travel supplier and its facilities
  • Or any other unforeseen circumstances or any other factors unforeseen by The Company, or the tour operator if applicable, that adversely affects or hampers its ability to fulfil any of its contractual conditions.

If The Company, or the tour operator if applicable, cancels or reschedules a trip departure due to a Force Majeure Event, the cancellation and refund terms in this agreement shall apply.

Unless otherwise required by applicable law, The Company will not be responsible for paying any costs or expenses you may incur as a result of a delay or a cancellation due to a Force Majeure Event.

Special Needs & Participation Requirements

Any special requirements or disabilities must be disclosed to The Company at time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. If The Company or the tour operator if applicable have not received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, The Company (or the tour operator if applicable) may be unable to accommodate you for part or all of the Tour, Cruise or any services provided in connection with the trip.

Americans with Disability Act

The Americans with Disability Act is only applicable in the United States. Facilities and services for disabled individuals are limited outside its jurisdiction. Outside the United States, countries often do not have similar disability laws or regulations and The Company is not liable for denial of services by air carriers, hotels, restaurants or other independent suppliers.

Suitability & Accessibility

Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces, and may include staircases, paths, walkways, or locations that are narrow or inaccessible or of limited accessibility by wheelchair.

You are responsible for assessing if the itinerary is suitable for all participants on the reservation. We recommend you contact The Company prior to making a reservation to determine what reasonable assistance might be available.

The Company (or the tour operator if applicable) will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases.

No refunds are provided for missed services or activities due to your inability to fully participate with the group, including keeping pace with the group, if conditions requiring assistance are not known to The Company at the time of reservation or when reasonably known by the participant.

Personal Services

The Company (or the tour operator if applicable) do not provide personal services or individual assistants to trip participants. Our staff and the Service Providers are not required or trained to assist with personal tasks. This includes eating, dressing, toileting, lifting or pushing a wheelchair, walking, getting on or off transportation, or other personal needs. If you need such assistance, we strongly recommend you have a physically able companion accompany you.

Wheelchairs

You must notify The Company at the time of reservation if you are traveling with a wheelchair, or if the need for a wheelchair arises after the reservation, then as soon as that need is known. Outside of the United States, you must be able to walk up/down steps (for motorcoaches) and on ramps without a wheelchair or walker for cruises.

Outside the United States, motorcoach entrances and gangways/ramps may not be wide enough or equipped to accommodate these items.

The Company (on behalf of the tour operator if applicable) may allow collapsible wheelchairs that fit within the restrictions (1030mm/40.55” length x 555mm/21.85” width) when travel with a wheelchair is disclosed to The Company.

You are responsible for storage (e.g. in your room) and maintenance of any permissible wheelchair.

Motorized Scooters

For trips outside the United States, motorized scooters are not permitted and cannot be accommodated on services provided by The Company (or the tour operator if applicable). If you arrive with a motorized scooter, you will be responsible for its alternate transportation arrangements to your end destination at your expense.

For trips within the United States, we will attempt to reasonably accommodate motorized scooters. We require notice at time of reservation to arrange services in accordance with the ADA, or if the need for such services arises after reservation, as soon as the need is known.

Authority to Remove or Refuse Participants

In the sole discretion of The Company, the tour operator, the Ship’s Operator or Captain, The Company and/or the tour operator if applicable may refuse transport to you or may require you to leave the tour or disembark if it is reasonably believed that you

  • are dangerous to others or to yourself;
  • have engaged in, are engaged in, or are threatening to engage in behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other participants, suppliers (including Service Providers), the tour operator, The Company representatives, or crew members, including, but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene;
  • have failed or refused to follow, or are failing or refusing to follow The Company’s or the tour operator’s rules and procedures or the instructions of The Company, the tour operator, its representatives, the Captain, or the crew members.

In the event you are removed, you may be left at any city, port or place the motorcoach stops at or the ship calls without any liability to The Company, the tour operator, or its representatives. The Company (on behalf of the tour operator if applicable) shall not be required to refund any portion of the fare paid by you if you are removed pursuant to this section.

In the event you are removed, The Company or the tour operator will not be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by you. The Company and the tour operator if applicable shall be entitled to recover from you any costs or expenses incurred by The Company, its representatives, the tour operator, or the crewmembers in your removal or the exercise or enforcement of this clause.

Information Required for Reservation & Travel

As a condition of reservation, you must provide information requested by The Company and/or the tour operator if applicable along with your initial payment. The Company (on behalf of the tour operator if applicable) reserves the right to cancel your reservation and all services, and retain all related cancellation fees, if your information is incomplete or inaccurate. Your personal data secured for your reservation is used to process your services with our Service Providers. It may be necessary to transfer these details to other countries or authorities whose data protection and privacy laws are less stringent than those of the United States of America. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obliged to by law.

By making a reservation via The Company

  • you consent to The Company storing, using, and transferring on this data to other third parties (including third parties outside your home country) for the purposes as stated above;
  • you indemnify and hold harmless The Company and its affiliates in respect of The Company for storing, using and transferring this data as described above.

See The Company Privacy Policy for more information on usage of your data.

https://www.globusandcosmos.com/privacy.html

Information Required

  • Full name as per government issued ID with which you will travel
  • Date of birth
  • Full passport details
  • Email address
  • Credit card information
  • Disabilities
  • Medical conditions
  • Dietary restrictions you make known to The Company or the tour operator if applicable
  • Emergency contact (non-participant)
  • On tour contact information (your mobile phone or email address)
  • If any additional information is required, it will be requested from you with your reservation.

On Trip Experience

Baggage: size, weight, quantity & restrictions.

Allowance & Porterage 

Hotel porterage (where available) for one bag per participant is included in the price on Globus and Avalon. Additional bags, if space is available, are charged extra and payable to the Tour or Cruise Director. If no space is available, you are responsible for arrangements for your extra bag(s) from location to location at your expense.

Porterage is not included at train stations or at airports. Additionally, porterage is not included at hotels on Cosmos or Independence by Globus tours; exceptions exist on select tours based on hotel facilities and operational necessity.

Restrictions

For Travel via The Company:

  • Dimensions: 30” x 21” x 11” / 76cm x 53cm x 28cm maximum
  • Weight: 50lbs / 22kg maximum

Motorcoach Carry-on:

  • Carry-on bags must be small enough to store in overhead bins or under the seat in front of you.
  • Dimensions: 12”x11”x 6” / 30cm x 28 cm x 15 cm maximum.
  • For safety reasons, wheeled carry-on bags are not permitted.

For Asia Trips with Intra-Trip Air:

  • Weight: 44lbs / 20kg maximum.
  • Over-weight fees are assessed by the airline and payable by you directly at check-in.

For India Trips with Intra-Trip Air:

  • Weight: 33lbs / 15kg maximum.

For Trips to Botswana’s Okavango Delta:

  • Dimensions: 26” x 12” x 10” / 66cm x 30cm x 25cm maximum
  • Weight: 44lbs / 20kg maximum including hand luggage
  • Baggage must be soft sided

For Trips to South Africa, Zimbabwe, and Chobe National Park:

  • Weight: 44lbs / 20kg maximum

For Trips to Kenya and Tanzania:

  • Weight: 33lbs / 15kg maximum

Independent Airlines:

  • All airlines have their own baggage policies and restrictions. These can be found on the carrier’s website or at www.iflybags.com. Baggage fees are not included in airfare price and The Company is not liable for any additional fees. You are required to pay all fees directly to the airline at check-in.

Damage & Liability

Except as provided by applicable law, The Company (and/or the tour operator if applicable) has no responsibility for loss or damage to any baggage or personal belongings throughout the trip. We recommend you purchase baggage insurance.

Dietary Requests

On Avalon Waterways

Avalon Waterways will attempt to honor dietary requests when possible.

General Touring

Outside the United States, special dietary or meal requests cannot be processed and are subject to availability at the hotel or venue. There is no guarantee of availability and The Company or the tour operator if applicable has no liability for availability. Within the United States, reasonable accommodations will be made providing that The Company or the tour operator if applicable receives reasonable notice of such needs in advance of departure.

When available, special requests are at the venue’s discretion. Any additional charge for the request is payable by you directly to the venue at the time of service.

Some ships and hotels have elevators, but many small ships do not. If you require an elevator, inquire before making a reservation.

All Tour / Cruise Directors, Local Hosts®, Local Guides, and ships’ crews speak English, and all trip commentary and instructions are conducted in English only. For safety, maximum enjoyment and understanding, you must be able to read, understand, and speak English.

Gratuities are included for wait staff at included meals (excluding hotel meals in Europe), and porterage at hotels for one suitcase per person during the land stay of your trip (except on Cosmos); exceptions exist on select tours based on hotel facilities and operational necessity.

Gratuities for your Tour / Cruise Director, Local Hosts®, Local Guides, driver, and ship’s crew are not included in the trip price (unless otherwise noted in pricing details) and are discretionary.

Holidays, Special Events & Venue Closures

At times, venues are limited or not available due to local holidays, events or various seasons/reasons. The Company and/or the tour operator if applicable will indicate known closures in the itinerary or advisements, but not all closures are known in advance. The Company (or the tour operator if applicable) is not liable for venue availability. The Company (on behalf of the tour operator if applicable) will offer alternatives when possible.

Insecticide

Some countries may require aircraft cabin insecticide treatment for inbound foreign flights. For more information about aircraft disinfection requirements and a list of countries requiring disinfection of inbound flights, visit  https://www.transportation.gov/airconsumer/spray

Itinerary Timings

Itinerary timings are not guaranteed and are subject to change. No refunds are provided for changes to itinerary timings.

Optional Excursions

Optional excursions are not included in your reservation. Optional excursions are provided by independent third-party operators (“Excursion Operators”). The Excursion Operators may render services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is agreed and understood by you that any assumptions of liability, waivers, or releases that are part of the Excursion Operators’ terms & conditions, and any terms that are required by such Excursion Operators will also inure to the benefit of The Company or the tour operator if applicable.

Optional excursions purchased via The Company are subject to separate terms and conditions which are available during booking.

For operational reasons, not all optional excursions listed in the itinerary, in print, online, or in Travel Documents may be available during your trip. Your Tour / Cruise Director will advise of availability as applicable.

Photographs & Pictures

Photographs or pictures appearing in planners or on the website are solely intended as examples of facilities and attractions. Actual facilities and attractions may vary according to itinerary. Maps shown are current at the time of publication and may not reflect the actual routing should the itinerary change.

Possession of Drugs

Any carriage or possession of illegal drugs will result in immediate termination of your trip.

You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over the counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor.

Punctuality on Trip

The Company (and/or the tour operator if applicable) is not responsible for any losses, including missed sightseeing, meals, inclusions, optional excursions, or having to make alternate transportation or lodging arrangements, if you fail to meet the representatives at assigned timings and places/pick-up points while on trip. The Company (on behalf of the tour operator if applicable) will not refund nor cover any cost or expenses incurred, or compensate for any missed inclusions or optional excursions claimed, due to your inability to maintain punctuality.

Smoking is not allowed on transportation that is exclusively provided via The Company. Smoking includes cigarettes, e-cigarettes, cigars, e-cigars, or any other smoking or vaping device. You are responsible to abide by and adhere to Service Provider’s terms & conditions, including as they relate to smoking. This includes, but is not limited to, smoking only in designated sections of vessels, hotels or restaurants.

Smoking and Hotel Rooms

The Company (or the tour operator) assists in contracting non-smoking rooms. Hotels may impose a 100% non-smoking policy. If you require a smoking room, a request may be submitted, but The Company and the tour operator if applicable cannot guarantee availability. Smoking in a non-smoking room will be subject to all costs payable directly to the hotel by you.

Wi-Fi on Transportation Provided via The Company

Wi-Fi, when available on transportation provided via The Company, is supplied by an independent third party with separate Terms & Conditions, Privacy Policies and Data Usage agreements.

The Company is not liable for the speed, reliability, or security of Wi-Fi available on transportation provided via The Company. Connectivity is not guaranteed.

Safety & Medical Care

Certain risks and dangers may arise beyond our control, including but not limited to:

  • the hazards of traveling in undeveloped areas;
  • travel by boat, train, automobile, aircraft, or other means of transportation;
  • forces of nature;
  • political unrest;
  • acts of lawlessness or terrorism;
  • accident or illness in remote regions without means of rapid evacuation or availability of medical facilities.

The Company (or the tour operator if applicable) will have no liability to you regarding the provision of medical care or the adequacy of any care that may be rendered. While The Company (or the tour operator if applicable) will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a trip and/or optional excursions, you agree that you will indemnify and hold harmless The Company (or the tour operator if applicable) regarding the provision of medical care or the adequacy of any care rendered.

The Company is not responsible for such risks and dangers that may arise beyond its control. Payment of your trip indicates you accept these risks and dangers and agree to hold The Company and the tour operator if applicable harmless for them.

Government Travel Sites

The U.S. State Department periodically issues and updates travel warnings and travel alerts for U.S. citizens travelling domestically and abroad. It is your responsibility to review the current information on travel and security when making plans to travel with The Company (or the tour operator if applicable). You are responsible for evaluation of the travel information and your acceptance of risk of travel prior to making a reservation. Visit http://travel.state.gov for travel information. By making a reservation via The Company, you acknowledge you are aware of the travel information advised by the government of your citizenship.

The Company, the tour operator, the Ship’s Operator or Captain reserve the right to remove or quarantine you if you show signs of illness, or pose a threat to the safety and health of other participants. Removal or quarantine for any health, safety, or behavior-related assessment is at the sole discretion of The Company, the tour operator, the Ship’s Operator or Captain. Any costs incurred for medical assessments, diagnosis, and/or any other medically-related charges are your responsibility to pay and are due at time of services.

You will be allowed to rejoin the trip with confirmed medical certification from a licensed health practitioner indicating fitness to travel without causing harm or posing a safety or health risk to other guests.

Medical Personnel

No medical personnel travels with your group or is present on board the vessels. The Company and the tour operator if applicable cannot guarantee the availability of medical facilities or for the quality of the care or services. Any medical attention you require while traveling with The Company and/or the tour operator must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense.

Motorcoach Safety

You are responsible for wearing your seatbelt when provided. The Company, the tour operator and Service Providers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach was equipped with them.

You are responsible for following the safety instructions provided to you. You are responsible for regulations for safety when accompanying minors. The Company (or the tour operator if applicable) does not provide child safety devices.

Personal Photo, Video Rules & Regulations

We understand you may be interested in documenting and sharing your vacation experience via photo or video content. Please understand that every guest experience is important. Your photo and video activity must be done with care, sensitivity, and consideration of fellow guests. Filming and photography can be regarded as intrusive. You will be requested to limit activity if guests complain. If you do not comply, you may be asked to leave your trip subject to the Authority to Remove or Refuse Participants clause above.    Should you choose to share photos and videos online, on a social media platform or alike, such photos and videos must not include fellow guests unless you have received the express, written permission of those guests to post photos and/or videos of their likeness.  Additionally, be careful and selective about content or photos you post and share, and do not disclose sensitive or confidential content. The Company will not be responsible, or liable to you or any third party, for the content or accuracy of any content posted by you or any other guest, or for the security of such content. Sharing content is done at your own risk.   Occasionally, we will use photographs and / or video taken on tour by professional photographers/videographers, industry professionals or fellow guests, for promotional use.  If you prefer that your image not be used in any marketing activities, please notify your Tour or Cruise Director at the start of your Trip.

Pregnant Guests

The Company, the tour operator, and the Service Providers do not have specialized facilities and/or treatments required for childbirth, prenatal, or early infant care on board the cruise ships, nor may those facilities be available at ports of call or on land stays. You should consider the risks of traveling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can occur during pregnancy.

Weapons are not permitted. This includes firearms, knives, mace, brass knuckles, and weapons of any other type

Hotels & Cabins

Hotels are listed in the accommodation section of our website and in our Travel Planners and final tour or cruise documents.

Air-Conditioning

Air-conditioning in hotels is not guaranteed, and its availability depends on local and national laws/regulations. Though hotels may have air-conditioning as a listed amenity, its usage is often unavailable at night or in the off-season. The Company (or the tour operator if applicable) has no control over air-conditioning at hotels.

Check-in Times

The Company (on behalf of the tour operator if applicable) does not secure early check-in (unless specifically noted in an itinerary). Check-in times vary worldwide and are solely at the discretion of the hotel. At your discretion, you may inquire about early check-in when you arrive and pay the hotel directly for this service.

Cruise Staterooms

Unless available and selected during the reservation process, staterooms are assigned upon embarkation. On Avalon Waterways cruises, The Company (or the tour operator if applicable) reserves the right to change your cabin when necessary. Upgrades must be purchased in advance of departure; there is no guarantee of upgrade availability if not purchased in advance.

Hotel Changes

Hotels are not guaranteed. The hotels and accommodations listed online and in communications are provisional and subject to change, and may be substituted with properties of similar standard. Hotels are confirmed approximately 30 days prior to departure and can be found int your travel documents, but are not guaranteed until check-in. The Company (or the tour operator if applicable) reserves the right to substitute hotels at any time with a hotel of similar standards and substitution is at our discretion. No refunds are provided for hotel changes. Should you wish to cancel your reservation because of a hotel change, full cancellation fees apply.

Hotel Reward Points

Hotel rewards/points cannot be earned or redeemed with hotels contracted by The Company and/or the tour operator if applicable.

Hotel Property Compliance

You have obligations and responsibilities when staying in accommodations provided via The Company or by the tour operator if applicable. By agreeing to these Terms, you are agreeing to the following:

  • You agree to not invite into the hotel, whether common areas or your room, any person whose behavior is likely to be disruptive either to the hotel property or other guests.
  • You agree to not bring in any beverages or food from outside sources, unless clearly permitted in advance by the hotel. This includes common areas as well as your room.
  • You agree to not disrupt or interfere with the operations of the hotel, including its staff.
  • You agree to comply with all safety regulations within the hotel, including staff and emergency personnel.
  • You agree to submit upon check-in a valid credit card which will be authorized for payment of incidentals you utilize during your stay, including but not limited to, room service, bar or restaurant services (outside the services provided within the itinerary), movies, mini-bar or porterage services.

Failure to comply with hotel policies and regulations may result in the hotel requesting you leave the premises without compensation or refund. Furthermore, you are liable for all damage caused by you or anyone whom you invite on the property, and you are responsible for all costs arising from such damage and/or failure to comply with the above policies.

Room Configuration

The Company (or the tour operator if applicable) contracts standard, twin-bedded rooms (two separate beds per room). Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel’s discretion and not controlled by The Company (or the tour operator if applicable).

Single supplements ensure your own room but not the number of beds in a room. Single rooms are generally smaller in size and may be less conveniently located.

Triple Rooms

Availability of triple rooms at hotels varies by itinerary. Triple rooms/cabins are not available on Avalon Waterways.

Triple rooms accommodate three people, but do not guarantee three separate beds. An additional bed, if available, is at the hotel’s discretion and may be a roll-away bed put in for the night or a convertible sofa. If existing beds accommodate three people, and you request something additional, payment of the additional bed is payable by you directly to the hotel at checkout.

Transportation

Alcohol consumption is not permitted on any motorcoaches.

Rail & Air Services

If included rail or air services are unavailable, alternate services are provided at the expense of The Company (or the tour operator if applicable).

Seat Rotation

For touring with Globus and Cosmos, The Company (or the tour operator if applicable) follows a mandatory, daily seat rotation on motorcoaches for all participants following recommendations by state, federal and country government agencies. Seat rotation may not be available in all instances and Tour Directors will provide more information on tour. 

Transfers are provided by independent third-party transportation companies. Airport transfers for Globus and Cosmos are often group transfers operated by motorcoach and may have pre-set departures times.

The Company (and/or the tour operator if applicable) is not responsible for flight delays, delays in immigration or customs, delays due to lost baggage, or for any reason beyond our control if you miss your transfer. Missed transfers are non-refundable. Transfers are not provided in North America.

River Cruising

Carrier terms.

For trips that include cruises, you are subject to the Terms & Conditions of the Carrier. Carrier Terms & Conditions are available upon request. For Avalon Waterways, Carrier Terms & Conditions can be found on the AvalonWaterways.com website.

Cruise Itinerary Changes & Cancellations – Exclusion of Liability

The Company, the tour operator, the Ship’s Operator or Captain reserve the right to operate part of or all an itinerary by substitute vessel, motorcoach or hotel accommodation in the event of water level problems on stretches of any waterway, technical problems of any nature, severe weather, flooding, fire, drought, earthquake, explosion, peril of navigation, industrial action, civil unrest, war, government order or act, operational requirements, or any circumstances beyond the reasonable control of The Company (or the tour operator if applicable).

The Company (or the tour operator if applicable) reserves the right to change the itinerary whenever conditions, in the opinion of the Master of the Ship or local waterways regulations, render it advisable or necessary.

Double Docking

Docking positions at each port are assigned by local authorities. River cruise companies have no control over where they can dock. This can sometimes result in double-docking when more than one ship is assigned to the same dock and the ships are rafted together, temporarily obstructing the view. When double-docked you might be required to pass through another vessel to embark or disembark. In those cases, you will have to follow the instructions given by the Master or the crew of the vessel you will pass through. The Company (or the tour operator if applicable) will not be responsible for any inconvenience or injury sustained as a consequence of embarking or disembarking not under the direct control of The Company (or the tour operator if applicable) for reasons of such assignment.

River, Canal, Lock & Dock Maintenance

River and other local authorities often need to carry out repair or maintenance work on the river or canal banks, stretches of river or canal, bridges, locks or docks, or other areas that may impede river cruise travel. This is frequently undertaken with little or no advance notice to river cruise operators, and can cause The Company (or the tour operator if applicable) to make changes to the published itinerary or to operate part of the itinerary by substitute vessel, motorcoach or hotel accommodation with little to no advance notice. These events are beyond our control, and The Company (and/or the tour operator if applicable) will not be responsible for any loss, expense, or inconvenience caused by reasons of such changes.

Trip Documents

It is your responsibility to obtain and have in your possession proper and valid documentation required for entry and departure for each country you travel. You are solely responsible for the cost incurred during travel for missing, incomplete or defective documentation. The Company (and/or the tour operator if applicable) is not liable for any loss or expense incurred due to loss, damage, or errant entry, exit or travel documentation.

Documents for Minors

Due to heightened security, many countries have adopted practices to prevent international abductions of children. It is your responsibility to know, understand and ensure you have the proper documentation for traveling with minors.

Guest Communications

The Company will send invoices, hotel lists, travel advice, and other information to the email address provided when making the reservation. A full travel packet is available electronically 2-3 weeks prior to departure.

Member Certificate

Acceptance on your trip is subject to presentation of the Tour/Cruise Participant Certificate, which will be available in your final Documents.

You must have a passport to travel internationally. Passports must be valid for at least six (6) months beyond the conclusion of your trip. The Company (or the tour operator if applicable) requires your passport details prior to final documentation for all international travel.

Vaccinations or Medical Certificates

You are responsible to verify medical requirements for your travel. This includes, but is not limited to, vaccinations, medical certificates, and insurance policies.

It is your responsibility to obtain and verify the validity of visas, and if visas are necessary for your trip. Securing and paying for all visas, entry documents, and any other requirements for entry into a country is your responsibility. It is your responsibility to carry these documents with you. The Company (and/or the tour operator if applicable) is not liable for denial for entry or exit, or costs incurred for not having correct and complete documentation.

Health & Safety

Signing of a Health & Safety Waiver is required for travel with The Company (or the tour operator if applicable). You will not be allowed on trip without signing the waiver and you will be subject to the cancellation fees above. You can view a copy of the Health & Safety Waiver by accessing the following link at

https://www.globusjourneys.com/waivers/

https://www.cosmos.com/waivers/

https://avalonwaterways.com/waivers/

Signing of a Liability Release is required on Avalon Waterways cruises and for the activities that have higher levels of participation on all cruises. On the first day of the cruise, the Cruise Director will ask you to sign this Liability Release. You can view a copy of the Liability Release by accessing the following link at  https://www.AvalonWaterways.com/waivers

Waivers General

During the course of your cruise, tour, or excursion, you may encounter the opportunity to participate in additional, optional activities that are provided by independent third-party suppliers. The suppliers of those optional services may render those services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is understood that any assumptions of liability, waivers, or releases that are part of the suppliers’ terms and conditions or that are required by those independent suppliers will also inure to the benefit of The Company (and/or the tour operator if applicable).

Service Inquiries After Your Trip

The company contact.

If you wish to inquire about any services, ensure all correspondence is received by: Guest Resolutions, Group Voyagers Inc. Please email us at [email protected]      

Claims or Complaints

Any complaint or claim involving your trip or the services offered by The Company or involving the negligence of any tour operator, supplier of travel packages, suppliers of services (including Service Providers), sub- contractors, or agents in relation to any service provided to you must be made to the Tour or Cruise Director or Local Host® (as a representative of the tour operator) immediately while on trip.

Written notification to The Company may be submitted to the address above and must be received within 30 days of the trip completion, except where such limitations are prohibited by law.

Responsibility

The company.

Group Voyagers Inc., at 4695 S. Monaco Street, Suite 200, Denver, CO is an independent company (“The Company”) licensed to market and distribute travel products under the Globus, Cosmos, and Avalon Waterways brand names, either made on their own or packaged by the tour operators. Trip services, including, but not limited to, transportation, sightseeing, and accommodations are provided by third-party suppliers.

Company Representation

No person, other than an authorized representative of The Company by a document in writing, is authorized to vary, add, or waive any Term or Condition on its brochure or website, including any term or condition set forth in the preceding provisions.

A provision of these Terms may not be waived or varied except in writing, signed by the party or parties to be bound.

International Conventions & Treaties

The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier’s liability to passengers (trip participants). To the extent permitted by any relevant local law, where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail or road carrier, or any stay in a hotel, The Company’s maximum liability is the maximum that would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g., the Warsaw Convention, the Montréal Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation.

The trip participant agrees that, to the maximum extent allowed by applicable law, neither The Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier (including any Service Provider) providing services, any insurer or insurance administrator under the Travel Protection plan, or any other person.

Recreational Service Exclusions

To the maximum extent allowed by applicable law, The Company expressly excludes all liability for: (a) death; (b) a physical or mental injury of an individual (including the aggravation, acceleration or recurrence of such an injury of the individual); (c) the contraction, aggravation or acceleration of a disease of an individual; or (d) the coming into existence, the aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behavior, course of conduct or state of affairs in relation to an individual that (i) is or may be harmful or disadvantageous to the individual or community, or (ii) may result in harm or disadvantage to the individual or community.

Where liability cannot be excluded, The Company limits its liability to the maximum extent permitted by law.

Service Providers

Air carriers, accommodations, and other suppliers (including but not limited to suppliers of trains, cruises, ferries, motorcoaches, hotels, excursions, and restaurants) providing services (Service Providers) are independent third-party contractors and are not agents, employees, servants, or joint venturers of The Company or its affiliates.

From time-to-time, and for the purpose of identifying those Service Providers as the provider of a component or part of a cruise, package or tour, some or all of those entities may utilize the name “Globus, Cosmos, or Avalon Waterways” on promotional media, signage, or attire. Although you may see The Company name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by Service Providers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control, or the right to direct or control by The Company of services that are provided by the Service Providers, or of the employees, servants, or agents of the Service Providers.

All certificates and other Trip Documents for services issued by The Company are subject to the Terms & Conditions specified by any of our Service Providers, which are available upon request, and to the laws of the countries in which the services are supplied.

Service Responsibilities

After departure, if the Services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of The Company (or the tour operator if applicable), depending on the circumstances, The Company (or the tour operator if applicable) will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of trip participants, and any resulting savings will be refunded by The Company (on behalf of the tour operator if applicable) to trip participants.

Any dispute between the trip participant and The Company, directly or indirectly relating to the Terms and/or to the trip undertaken, shall be first submitted to mediation in Denver, Colorado, before a mediator mutually agreed to by the parties. In case of travel packages distributed by The Company as the intermediary for the tour operator, disputes regarding the travel itself will be referred to the tour operator.

Any action arising out of or related to these Terms and Conditions or the travel reserved or undertaken hereunder, shall be brought only in the courts of the State of Colorado. All trip participants agree that Colorado shall be the sole and exclusive venue for any such action and hereby consent to the jurisdiction of the Colorado courts for such action.

Any claim against The Company must be brought within 12 months after the date of the completion of the trip and not later. The parties hereby agree and specify that claims may be brought only in the state or federal courts of Colorado, and the parties specifically consent to jurisdiction and venue in Colorado. Neither the parties nor any affiliate of the Company shall in any case be liable for damages other than compensatory damages, and the parties hereby waive any right to claim punitive or exemplary damages. The parties further agree that claims may be brought by parties only in their individual capacities and not as plaintiffs or class members in any class action, proposed or purported class action, or other representative action, regardless of the type of proceeding. The parties expressly agree to waive and forego any and all rights to bring any such class actions, purported or proposed class actions, or representative actions.

Colorado law governs this contract and all proceedings arising out of or related to this agreement.

Trade Names

AVALON WATERWAYS, and other AVALON formative marks, are trademarks and servicemarks owned and/or applied for and/or registered by Avalon Waterways AG in the U.S. Patent & Trademark Office and in other global jurisdictions. Group Voyagers, Inc., is an authorized user of the trademark and servicemark AVALON WATERWAYS and other AVALON formative marks, owned by Avalon Waterways AG.

COSMOS and ADVENTURE IS KNOCKING are trademarks and servicemarks owned and/or applied for and/or registered by Cosmos European Travels AG, in the U.S. Patent & Trademark Office and in other global jurisdictions. Group Voyagers, Inc., is an authorized user of the trademarks and service marks COSMOS and ADVENTURE IS KNOCKING, owned by Cosmos European Travels AG.

GLOBUS and A WORLD BEYOND are trademarks and servicemarks owned and/or applied for and/or registered by Globus International Travel AG, Inc., in the U.S. Patent & Trademark Office and in other global jurisdictions. Group Voyagers, Inc., is an authorized user of the trademarks and service marks GLOBUS and A WORLD BEYOND owned by Globus International Travel AG. 

Revision Date: 18-MAR-2024

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The World Misses Canadians. Rekindle Your Love for Travel.

And cosmos can take you there.

Are you missing the world and the adventures it promises? The world misses you too. But more than that, the world misses us … Canadians, driven by wanderlust. We love to globetrot – traversing new destinations, meeting new people and sharing a little of our Canadian pride, along the way. But for the last year, locked-in and locked-down, we’ve been denied the chance to fashion our favourite flag in foreign harbours. Now, it’s finally time to bust-out of our beautiful borders and bust a move in ancient, cobblestone alleyways; along scenic pebbly beaches and on top of mystical, craggy hilltops overlooking incredible landscapes and landmarks. It’s time to fly away and land in a new, happy place, embracing foreign cultures, customs and cuisines. And wrap our arms around wonderment, curiosity and intrigue, once again. We are on our way back to travel. Now is Our Time.

It’s a big world out there and we know that there are a lot of places you want to see. From Europe tours and Hawaii vacations to Africa safaris , it is our greatest passion to share the joys we’ve uncovered – experiences that go beyond the landmarks and thoroughfares to the lesser known avenues that get you up close to our favorite locals. At Cosmos, we don’t think that the cost should prevent you from seeing the destinations you have been dreaming of. Instead, we help travellers turn their dreams into reality by offering affordable tours.

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At Globus, we create first-class escorted tours with just the right balance of included features & free time. We’re all about hidden gems, not hidden charges. We throw in more visits, toss in more experiences & include more sightseeing.

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River Cruising by Avalon Waterways

Avalon Waterways sets the standard in river and small-ship cruising by offering you the best views in river cruising. Avalon has the newest fleet, the most included shore excursions, the widest range of choices and extraordinary itineraries.

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Independent Travel by Monograms

Monograms is ideal for travellers who prefer just the right amount of support. It offers all-in-one packages that cover all the details and the services of a professional Local Host. Monograms takes care of the details so you just sit back & enjoy.

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5301 S Federal Cir

Littleton, CO 80123

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Photo of Carol B.

STOP THIEF!!!! After booking with you (Cosmos Travel - a part of Globus Tours) and learning if I needed to cancel that my deposit would transfer to another tour - YOU HAVE gone back on your word!!! LIARS!!!! THIEFS!!!! Are you that hard up that you have to steal from a retired widow my deposit instead of honoring your word!!! #COSMOSTRAVEL #GlobusTours #globustravel

Photo of Rachel M.

I booked a trip with my friends to Washington D.C. and several other cities. I paid it off, packed my bags and was ready to go. Three weeks before the trip I received an email from Cosmos Travel regarding Covid19 vaccination requirement. I did not read the fine print when I booked my trip, unfortunately. But they were good to remind me after the fact. I am not vaccinated. So immediately I called to cancel my trip the Travel agent, and was told I was on my own and to file a Claim. But my reason for cancelling did not meet any of the 12 reasons they honor. I was honest about the fact that I did not want to put anyone at risk, since it was a group tour. American Airlines did not have any restriction so I felt good about that. I submitted the claim for a refund and was denied. Therefore; lost half of the cost of the trip. My best advice for anyone who doesn't travel much, like myself, please read through the fine print and ask questions. I have learned a very expensive lesson. Ironically, my friends who still went on the three week trip, were never asked for verification of vaccination by ANYONE!

Photo of Greg H.

I have been a road warrior for 35 years and have traveled most places in the world multiple times, including living internationally. I had a 35 minute discussion with Kim, who has worked as a travel agent at Cosmos for at least seven years but has been in the business for over 30 years. She definitely gets travel. Given the situation with the Wuhan virus (COVID-19 - let's be real). I was very well prepared for my discussion with Kim about their readiness for a mid-August tour of Norway. Cosmos said it was available and they were good to go. I was assured Cosmos had valid contracts with all the hotels, restaurants, buses, tour leaders, Government approval, etc, etc. I was very satisfied with the depth of her answers and we put the deposit down that day (4 people, 2 families), which was in June 2021. And shortly after we put the deposit, the trip was completely sold out. Weeks later we received very non-specific, form letter from some senior executive at Cosmos saying what everyone says: this is canceled or cannot happen due to Covid (Wuhan). We fully understand that things happen and times are difficult, but Cosmos was NOT forthcoming, nor did they really give an accurate reason for what happened to this entire tour group. I emailed Kim (Cosmos sales agent) and I called Kim four times. There were no return emails or no return calls. It's as if they disappeared off the map. What I did expect from the largest tour provider in the world is common good business practices: I expected them to help me find another tour, they wouldn't even return an email or call. They blew me off as if it meant nothing. This is highly inappropriate and unprofessional . I don't think Cosmos wants to be known as a used car salesman type organization, but that's exactly the experience they gave the four of us. There is nothing that can explain away while why emails and calls were not returned. The truth is, the government of Norway allocating a specific number of people That could be admitted into the country, by tour provider, buy business type, by industry, etc. etc. Cosmos had not done their due diligence to properly allocate the number of people per tour. And I'm not sure if they had all of the other resources contracted and allocated that are required for I tour. But there is nothing that excuses absolute and complete non-responsiveness to customers

Photo of Lalo R.

My husband and I booked a tour to Spain in March 2020. The tour was supposed to leave April 24. 2020. We paid for the trip in full. Cosmos cancelled all the tours up to April 30 - supposedly because of the pandemic. We found out Europe closed all its doors to tourism and therefore we weren't able to go to Spain at all. We just want our money back. It is not our fault that this pandemic hit the world. Our travel agent has tried several times to get them to refund our money -$4000+ but they would not budge. They ended up giving us a voucher good through 2022 stating that we could travel with them, Globus or Trafalgar. We don't know when we'll be able to travel again. I was hoping to visit my family in Spain last year. We too, like JoAnn M. have tried going through them, Chase Bank and now we are trying to go through the Better Business Bureau. Going through Chase Bank felt like loosing $8000 because they reimbursed us for the $4395 but weren't able to get Cosmos to refund the money because it had been several months. They actually had us give them the money back. Lets see what happens at the BBB. We sent them all the information and correspondence between us, our travel agent and Cosmos. I traveled with Cosmos in 1999 and we pretty pleased. I called them and told them that this was my second trip with them and that I will never travel with them again. I would never recommend Cosmos to anyone else.

Photo of JoAnn M.

My sister-in-law and I booked a trip with Cosmos Travel Agency in July 2019. We were to walk 100 miles on the Camino de Santiago beginning in Madrid. Our trip was insured. In February 2020 we paid the balance totaling almost $3,000 pp. Of course the trip was cancelled due to the Corona virus pandemic. Cosmos sent several emails informing us that we could have a voucher for a future trip through 2022 and assured us that there was no rush. We decided that we would prefer a refund. When I contacted the travel agent toward the end of April 2020, I was told that refunds were only offered during the first week of April; therefore, we would have to contact the insurance agency to try to get a partial refund because there would be penalties. I had never received notice regarding a timeframe for refunds, and I check emails several times daily! Chase, my credit card company, disputed these charges. Finally, four months later, the dispute was settled in our favor. Let the buyer beware of doing business with Cosmos Travel Agency.

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March 25 Moscow concert hall attack

By Antoinette Radford and Aditi Sangal , CNN

Putin says Moscow attack was carried out by "radical Islamists." But he also blames Ukraine

From CNN's Mariya Knight in Atlanta, Darya Tarasova and Sugam Pokharel in London

Russian President Vladimir Putin delivers a statement on Monday.

Russian President Vladimir Putin said on Monday that the brutal attack at a Moscow concert hall on Friday was carried out by “radical Islamists.” 

“We know that the crime was committed by radical Islamists, whose ideology the Islamic world itself has been fighting for centuries,” Putin said.

He also again suggested that Ukraine was to blame for the attack.

“It is also necessary to answer the question why the terrorists tried to go to Ukraine after committing a crime, who was waiting for them there? It is clear that those who support the Kyiv regime do not want to be accomplices of terror and sponsors of terrorism, but there are really a lot of questions,” he said in a meeting via videoconference with government officials, special services and law enforcement agencies on measures taken after the terrorist attack, according to the Kremlin.

“We know by whose hands this atrocity was committed against Russia and its people, and we are interested in who the instigator is,” Putin said.

ISIS claimed responsibility for the massacre and released graphic footage showing the incident – but the Kremlin has alleged, without evidence, that the perpetrators planned to flee to Ukraine. Kyiv has vehemently denied involvement and called the Kremlin’s claims “absurd.”

Putin on Saturday also claimed that a “window” had been prepared for the attackers to escape to Ukraine. He did not provide evidence.

The post has been updated with more details from Putin's remarks.

Death toll in Moscow concert hall attack rises to 139, Russian official says

From CNN’s Dasha Tarasova in London

People place flowers at a makeshift memorial in front of the Crocus City concert hall on Monday.

Two more people have been confirmed dead following a brutal attack at a Moscow concert hall on Friday, taking the death toll to at least 139 killed, a senior Russian official said on Monday.

“Initial results of the investigation indicate that the attack was carefully planned and prepared,” Alexander Bastrykin, the head of the Investigative Committee of Russia, said in a live TV broadcast.

Here's the numbers he provided:

  • Deaths: 139 people killed. 137 died on the spot, two died in hospitals.
  • Identified: 75 of 139 people have been identified, including three children.
  • Cause of death: 40 people died from gunshot wounds, two people died from a combination of gunshot and stab wounds. As a result of the fire, 45 people died from exposure to high temperature and combustion products.

US says that it warned Russia in early March of possible terror attack despite ambassador's denial

From CNN’s Michael Conte 

US State Department spokesperson Matthew Miller speaks to the media on Monday.

The US State Department said Monday that the United States had warned Russia in early March about a planned terrorist attack in Moscow “potentially targeting large gatherings, including concerts."

Spokesperson Matthew Miller was responding to a denial by the Russian Ambassador to the US Anatoly Antonov that Moscow received any warning.

“We gave them that private warning consistent with our duty to warn ... when we see or when we gather intelligence of terrorist attacks or potential terrorist attacks,” Miller said at a press briefing. 

He noted the United States on March 7 warned US citizens to avoid large gatherings in Moscow.

Russian President Vladimir Putin had described the security warning as “provocative” and “outright blackmail” before the attack.

“It was because of that warning that we passed on to the Russian government that we issued a security warning on March 7, where we again said to US citizens that we had information about a planned terrorist attack in Moscow… potentially targeting large gatherings including concerts,” Miller added. 

Here's what you need to know about the Moscow concert hall attack that killed 137 people

From CNN staff

Flowers are left near the Crocus City concert hall on Monday.

All four suspects in the Crocus City concert hall attack case have been remanded into pre-trial detention until May 22. They are charged with committing a terrorist act, according to the courts of general jurisdiction of the city of Moscow, which under the Russian Criminal Code is punishable by up to life imprisonment.

Three of the defendants pled guilty to all charges, according to state media news agency TASS.

All four are from Tajikistan, a former Soviet republic, and had been in Russia on either temporary or expired visas.

On Monday afternoon, authorities said they had identified an additional three people who they believed were involved in the attack — two brothers and a father.

Friday's attack killed at least 137 people. The attack is Russia's deadliest in two decades .

Catch up on the latest developments:

  • Day of mourning: Russian President Vladimir Putin declared Sunday a day of national mourning for the 137 victims in Friday's attack .
  • Authorities work to identify victims: Procedures to identify those killed in the attack have begun, the city’s Department of Health said, according to Russian state news agency RIA Novosti. The Russian Investigative Committee said 62 bodies had been identified so far, adding that "for the remaining victims, genetic examinations are being carried out to establish their identities."
  • Fighting terrorism in Syria and Turkey: Putin held separate calls with his Turkish and Syrian counterparts, Recep Tayyip Erdogan and Bashar al-Assad, on Saturday and promised closer cooperation in fighting terrorism following the attack, according to a Kremlin readout.
  • Russian Embassy says no warnings from US: The Russian Embassy in Washington says it did not receive any warnings about a potential attack in Moscow from the US. Last week, Putin dismissed warnings by the US embassy in Russia that there could be attacks on large groups.
  • Putin links attack to Ukraine: Putin said the main suspects arrested planned to flee into Ukraine. Ukraine has denied any connection. The UK warned that Russia was creating a "smokescreen of propaganda."
  • Terror alert: France has lifted its terror alert to its highest level following the deadly attack in Moscow, French Prime Minister Gabriel Attal said Sunday.

Russian social media channels show apparent torture of Crocus City suspects

From CNN’s Nathan Hodge

Saidakrami Rachabalizoda, a suspect in the deadly terrorist attack in Moscow, sits behind a glass wall of an enclosure during a court appearance on Sunday. His ear was heavily bandaged.

Video footage and still images have appeared on Russian social media that appear to show the violent interrogation of several of the men alleged to have taken part in the deadly terror attack on a concert hall outside Moscow Friday. 

One video appears to show one of the suspects, Saidakrami Rachabalizoda, being held on the ground while having part of his ear cut off by a camouflage-wearing interrogator. Rachabalizoda later appeared in court with a heavily bandaged ear. 

The Grey Zone, a pro-Kremlin Telegram channel, published a still photograph that claims to show the electrocution of one of the detained suspects.

Margarita Simonyan, the editor-in-chief of Russian state propaganda network RT, posted a video that appears to show the interrogation of another suspect, Shamsidin Fariduni, who is shown stammering and shaking as he is questioned by interrogators off camera. Fariduni subsequently appeared in court with a bruised face. 

CNN asked the Kremlin about the “visible signs of violence” committed against the suspects, but spokesperson Dmitry Peskov declined to comment.  

Russian Investigative Committee asks court to detain three more in connection with concert hall attack

From CNN's Tim Lister and Darya Tarasova

The Russian Investigative Committee says it has established that more people were involved in Friday's Crocus City terror attack beyond the four men alleged to have carried out the attack.

“According to the investigation, in order to commit a terrorist act, Shamsidin Fariduni recruited Aminchon Islomov into the organized group no later than January 2024, and Dilovar Islomov no later than March 11, 2024,” the Investigative Committee said on Telegram. 

The three individuals are two brothers and their father, Russian state media agency TASS said. Investigators are asking the Basmanny Court of Moscow to choose a preventive measure for the three defendants, the court told TASS.

“Three more materials were received regarding the accused Islomov Aminchon Isroilovich, Islomov Dilovar Isroilovich, as well as the suspect Islomov IsroilIbragimovich,” the court said, according to TASS. Fariduni was one of those detained in Bryansk Saturday. Both Aminchon and Dilovar Islomov appeared in Basmanny court in Moscow Monday. State news agency TASS said that Dilovar Islomov is a citizen of the Russian Federation and works as a taxi driver, citing court documents.

Russian state news agency RIA said Dilovar Islomov “owned the Renault car in which the terrorists fled the crime scene, sold it in February, and the compulsory motor liability insurance remained on him,” citing a source familiar with the situation.

Here's what to know about ISIS-K, the group linked to the Moscow concert hall terror attack

From CNN's Jessie Yeung

A view shows the burned out Crocus City hall venue, the scene of Friday's attack outside Moscow, on Saturday, March 23.

ISIS, also known as the Islamic State group, claimed responsibility for  Friday’s deadly assault  on a concert venue in Moscow, releasing graphic footage purporting to show its gunmen carrying out what was Russia’s worst terror attack in decades.

Here's what we know about the group:

When was it formed?: ISIS-K was formed in 2015 and has been active in  Afghanistan , Pakistan and Iran. It is a branch of ISIS, the terror group that emerged in Syria and Iraq and, at its peak, controlled a huge stretch of territory. Five years since the  fall of ISIS’ self-proclaimed caliphate  across Iraq and Syria, the group has morphed into a terror network with cells spread around the world, including in Africa, the Middle East, Central Asia and Southeast Asia.

How is it linked to ISIS? The connection between the groups is not entirely clear. The affiliates share an ideology and tactics, but the depth of their relationship – such as the chain of command and control – has never been fully established.

What is its ideology?: Like its parent organization, ISIS-K aims to create a “pure Islamic state,” according to the Center for Strategic and International Studies (CSIS) – describing the group’s vision of a “global, transnational caliphate” governed by Sharia law.

Why attack Russia?: ISIS has a longstanding animosity against Russia and Putin, several experts told CNN. “Russia has been at the top or near the top of the list of ISIS for many years,” said Daniel Byman, director of Georgetown University’s security studies program.

Read more about  ISIS-K here.

Russians return to site of Moscow terror attack to offer condolences

From CNN's Matthew Chance and Katharina Krebs in Moscow

A mans lays flowers at a makeshift memorial outside Crocus City hall on Monday.

Four days after Friday's Moscow terror attack, some 200 people gathered at the site of the attack Monday morning, offering condolences to the victims, a CNN team in Moscow reports.

While the crowd was much smaller than the numbers who were at the Crocus City hall on Sunday, a steady flow of people were bringing flowers and stuffed toys to the scene, according to the CNN team. Candles were also laid next to the memorial.

A Russian Red Cross tent is set up at the location to provide psychological help. The CNN team said volunteers are helping people with directions on where to pick up belongings or cars left on Friday. The main entrance of the Crocus hall remains barricaded off, with police buses and emergency vehicles clearing rubble. Search operations are still ongoing.

The victims: Moscow's Department of Health published an updated list of those still hospitalized in the capital's medical institutions after the attack, consisting of 76 names.

At least 137 people died in the attack after gunmen opened fire on people inside the hall, and set fire to the building. Of them, at least three were children. President Vladimir Putin declared Sunday a day of national mourning, vowing to punish the perpetrators and expressing condolences to those who had lost loved ones.

Tajikistan reiterates readiness to cooperate with Russia against terrorism after Moscow concert attack 

From CNN's Anna Chernova

Following the identification of the four men charged with carrying out the attack in Moscow on Friday as Tajik nationals, Tajikistan has reiterated its readiness to fight terrorism together with Russia.

The Russian state news agency TASS published video Monday showing Tajik Prime Minister Kokhir Rasulzoda writing a note in the book of condolences at the Russian embassy in Dushanbe.

State-run RIA Novosti reported on its Telegram channel that Tajikistan is providing assistance to the Russian investigation “in the case of the terrorist attack in Crocus,” citing a source in Tajikistan’s special services. It reported that a source in the Russian Foreign Ministry had confirmed that “Tajikistan specialists are providing assistance to investigators from Russia in connection with the arrest of citizens of the republic in the case of a terrorist attack.”

On Sunday, the Kremlin said that Russian President Vladimir Putin had spoken with his Tajik counterpart Emomali Rahmon, who had expressed “deep condolences and feelings of solidarity with the Russian people in connection with the death of civilians as a result of the vile terrorist attack at Crocus City Hall."

“During the conversation, Vladimir Putin and Emomali Rahmon noted that special services and relevant departments of Russia and Tajikistan are working closely in the field of countering terrorism, and this work will be intensified,” the Kremlin said. 

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Cosmos Club Hotel

Prospect Mira 150, Alexeevsky, 129366 Moscow, Russia – Great location - show map

Cleanliness

Value for money

Great location!

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This 4-star hotel is located on the 23rd and 24th floor of Hotel Cosmos, featuring panoramic views of Moscow. The hotel offers a private reception desk with express check-in, lounge zone, Planeta Cosmos executive lounge restaurant on the 24th floor and fitness center with a swimming pool. Free WiFi is featured throughout the property. The hotel is a 10-minute walk from the All-Russia Exhibition Center (VDNKh) and 1312 feet from VDNKh Metro Station. The bright rooms at the Cosmos Club Hotel have a flat-screen TV with satellite channels, and a fridge. Toiletries and a hairdryer are provided in the private bathrooms. A bottle of water, press and library in the executive lounge. A buffet breakfast is served at the Kalinka restaurant. Moscow city center is a 10-minute drive from the hotel. The nearest airport is Sheremetyevo International Airport, 17 mi from the Cosmos Club Hotel.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

  • 2 swimming pools
  • Private Parking
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Private parking at the hotel

Availability

Select dates to see this property's availability and prices

Categories:

Hotel area info, restaurants 1 restaurant on site.

  • Cuisine Russian • European

Amenities of Cosmos Club Hotel

  • Toilet paper
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Wardrobe or closet
  • Walk-in closet
  • Refrigerator
  • Socket near the bed
  • Clothes rack
  • Live sports events (broadcast)
  • Nightclub/DJ Additional charge
  • Karaoke Additional charge
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Breakfast in the room
  • Street parking
  • Private check-in/out
  • ATM on site
  • Baggage storage Additional charge
  • Currency exchange
  • 24-hour front desk
  • Board games/Puzzles
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning
  • Laundry Additional charge
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Soundproof rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle Additional charge
  • Air conditioning
  • Room service
  • Upper floors accessible by elevator
  • Opening times
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Suitable for kids
  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Solarium Additional charge
  • Fitness center Additional charge
  • Sauna Additional charge

House rules

From 3:00 PM

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets are allowed on request. Charges may apply.

Accepted payment methods

Cash Cosmos Club Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print Must-know information for guests at this property

Please note that all Special Requests are subject to availability and additional charges may apply.

Russian citizens are kindly asked to present a national passport upon check-in. Foreign guests are required to provide a passport with a visa and a migration card.

The guest’s name must match the credit card’s holder name.

Extra beds are available at surcharge upon prior arrangement, please contact the property directly for more information.

Guests are kindly requested to have their reservation number and passport ready at check-in.

Visa support for foreign citizens is available for an additional charge.

A prepayment deposit via bank transfer may be required to secure your reservation if you book more that 10 rooms. The property will contact you after you book to provide any bank transfer instructions.

Guests can use the fitness center at 750 RUB surcharge (if it is not included in the room rate).

FAQs about Cosmos Club Hotel

How much does it cost to stay at cosmos club hotel.

The prices at Cosmos Club Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

What type of room can I book at Cosmos Club Hotel?

  • Twin/Double

What are the check-in and check-out times at Cosmos Club Hotel?

Check-in at Cosmos Club Hotel is from 3:00 PM, and check-out is until 12:00 PM.

What is there to do at Cosmos Club Hotel?

  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Swimming pool
  • Nightclub/DJ

How far is Cosmos Club Hotel from the center of Moscow?

Cosmos Club Hotel is 5 miles from the center of Moscow. All distances are measured in straight lines. Actual travel distances may vary.

Does Cosmos Club Hotel have a hot tub for its guests?

Yes, there's a hot tub. You can find out more about this and the other facilities at Cosmos Club Hotel on this page.

Does Cosmos Club Hotel have a pool?

Yes, this hotel has a pool. See details about the pool and other facilities on this page.

cosmos travel services

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cosmos travel services

  • Group booking
  • Hotels in Moscow
  • Apartments in Moscow

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  • Privacy statement

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Cosmos Hotel Moscow

Hotel Cosmos

  • Swimming Pool
  • Fitness/Gym
  • Quality Inn And Suites Memphis
  • Ambassador Hotel Zurich
  • Grand Hyatt Dubai
  • Maldron Hotel Kevin Street Dublin

Tourist attractions in

  • Charles de Gaulle Statue  - 300 m
  • The Monument-Bust to Gagarin  - 450 m
  • VVTs  - 1.7 km
  • The Monument-Bust to V.V. Lebedev  - 450 m
  • Statue of Charles de Gaulle in Moscow  - 50 m
  • Sokolniki Park  - 2.7 km
  • Sculptural Composition Mir  - 50 m
  • Pavilion No. 16 Hydrometeorology  - 400 m
  • Monument to V.N. Chelomei  - 450 m
  • The Monument-Bust to Komarov  - 450 m
  • Sheremetyevo International  - 29 km
  • Rizhsky Train Station  - 3.3 km

Prices & Availability

Leisure & Sports

  • Swimming pool
  • Exercise gym

Room Amenities

  • Sitting area
  • Dining table
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor
  • Extra beds policy
  • No extra beds are available.
  • No cots are available.
  • ✈ What is the nearest airport to Cosmos Hotel Moscow? The nearest airport is Sheremetyevo International and it is placed within 34 minutes' drive.
  • ❓ Does Cosmos Hotel offer airport shuttle service? Yes, Cosmos Hotel offers bus shuttle service.
  • ❓ Is breakfast available for free in Cosmos Hotel? Yes, at Cosmos Hotel breakfast is served for free.
  • 🕌 What famous landmarks can we find near Cosmos Hotel Moscow? Popular landmarks near Cosmos Hotel Moscow include Charles de Gaulle Statue as well as Memorial Museum of Astronautics.
  • ❓ Where is Cosmos Hotel based? Cosmos Hotel lies next to Memorial Museum of Astronautics.
  • ❓ Can we bring our pet to Cosmos Hotel Moscow? Unfortunately, pets are not allowed at Cosmos Hotel Moscow. Please contact the hotel representatives to learn more about the exact terms and conditions of this property.
  • ❓ How can we pay in Cosmos? At Cosmos you can pay with American Express, Mastercard and Visa.
  • 💵 What is the price of a room in Cosmos? The price of a room at Cosmos starts at $45.
  • ❓ What amenities are available in Cosmos Hotel? Main amenities in Cosmos Hotel are represented by a steam room, a nightclub and a wellness centre.
  • Vremena Goda Taganskaya Hotel Moscow
  • Hotel Metropol Moscow
  • Swissotel Krasnye Holmy Moscow
  • Korston Hotel Moscow
  • Excelsior Hotel Ernst Köln
  • The Duval House
  • Hotel Bramante In Rome
  • Santa Ponsa Plaza

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  1. Ατομικά Ταξίδια Εξωτερικό

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  2. TTG

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  3. Σχετικά με εμάς

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  4. 2024 Travel Brochures

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  5. Cosmos Travels

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  6. Über cosmos-travel

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COMMENTS

  1. Guided Tours

    For more than 50 years, Cosmos has offered affordable guided tours to the world's most captivating places like Europe, South America, Alaska and Africa. Book a Cosmos guided tour today. ... We know why you travel. You'd rather have an extra day exploring than a fancy chocolate on your pillow at night. Enjoy hand-selected inclusions and world ...

  2. Tour Packages

    Cruise & Tour. See the world by land and by sea on these great combination tours that deliver new perspectives and pleasures from ship to shore. With visits to must-see sites, many meals & more included, Cosmos tour packages turns travel dreams into reality. Find affordable tour packages and book today!

  3. About Cosmos

    With Cosmos, you enjoy the benefits and convenience of escorted travel, ample free time to explore your destination the way you want, and longer stays in key cities so that you can immerse yourself in the local culture. You can even personalize your vacation with a great choice of optional activities. Start packing and let Cosmos turn your ...

  4. Contact Us

    Our happy Vacation Planners are ready to assist you. Contact us with any questions about our award-winning affordable tours to make a reservation and book your dream vacation. Monday - Friday 7:00 a.m. to 6:00 p.m. MST. Saturday 7:00 a.m. - 3:30 p.m. MST. Sunday - Closed.

  5. About Cosmos® Affordable Vacation Packages

    Transportation. Spectacular train rides, breathtaking cable car ascents, overnight cruise ships, scenic day ferries, private first-class motorcoaches (most with free Wi-Fi) - Cosmos offers a wonderful variety of transportation for a memorable travel experience.And you never have to worry about getting to the ferry on time, buying tickets for the train, or waiting in long lines to take the ...

  6. Flights & Airfare

    The purchase of any travel services offered by Cosmos, constitutes a contractual arrangement between you and Cosmos, and represents your acceptance of the Terms & Conditions. Please ensure that you read carefully and understand the Terms & Conditions prior to booking. These Terms & Conditions cover Deposit & Final Payment information, Air ...

  7. Tour Packages

    Independent Travel by Monograms. Monograms is ideal for travelers who prefer just the right amount of support. It offers all-in-one packages that cover all the details and the services of a professional Local Host. Monograms takes care of the details so you just sit back & enjoy. Visit Monograms.

  8. 2022 & 2023 South America Tours

    Explore Cosmos' 2022 & 2023 South America tours and vacation packages and start planning your trip today. ... Cosmos helps people travel - and travel often - to some of the world's most fascinating places. We immerse you in new cultures, adding essential transportation, some comfy hotels, and a bit of guided sightseeing for a complete ...

  9. Book an Escorted Vacation

    Book Online. Globus makes it easy to book your vacation online. After you have searched and found your dream vacation click on the "Dates and Prices" link or "Book Online" button to find dates and departures available for this vacation. You will even be able to book and pay for your vacation online. Explore Vacations.

  10. What to Know About Cosmos Before You Book (2024)

    The Globus family of brands (Cosmos, along with Globus and Avalon River Cruises) offers a Welcome Back Credit loyalty program. Each trip earns guests up to $250 credit to use on a future trip with any of the brands. The per-person credit is based on the tour price: $2,499 or Less = $100 credit. $2,500 - $3,499 = $150 credit.

  11. Help & Support

    Cosmos offers affordable tours & budget vacations. First Class Touring. ... Cosmos is pleased to offer its customers the expertise and experience of Generation Visa Services (GenVisa), with fast and easy ways to obtain visas, passports, and/or other documents required for travel. ... traveling, to obtain any necessary visa forms. Since most ...

  12. Affordable Escorted Tours

    Save £600 per couple on 2024 USA & Canada escorted tours. booking window: December 10, 2023 through April 4, 2024. travel window: December 31, 2023 through December 30, 2024. view details.

  13. Where can Americans travel right now with Cosmos?

    Cosmos takes special care of each and every guest to ensure only good surprises await you on your tour. Our global network of seasoned travel experts, tour operations team, and local liaisons are always looking out for our guests with the timely updates and seamless logistical solutions when the unexpected happens before and during your trip.

  14. Travel Terms & Conditions

    Travel Terms & Conditions. airfare within an itinerary unless specified in the itinerary as included; airline baggage fees, including checked and/or excess baggage fees; airport taxes and fees, including the September 11th Security fee up to $11.20 per person, participant facility charges up to $18 per person, Federal domestic flight segment ...

  15. Globus and Cosmos

    Select your country of residence. United States. Canada

  16. Tour Packages

    Independent Travel by Monograms. Monograms is ideal for travellers who prefer just the right amount of support. It offers all-in-one packages that cover all the details and the services of a professional Local Host. Monograms takes care of the details so you just sit back & enjoy. Visit Monograms.

  17. Cosmos Travel and Services

    Cosmos Travel and Services, La Paz, Bolivia. 607 likes. Somos una agencia de viajes con experiencia de Reserva y emisión de pasajes Nacionales e Internacio

  18. COSMOS TRAVEL AGENCY

    5 reviews of Cosmos Travel Agency "My sister-in-law and I booked a trip with Cosmos Travel Agency in July 2019. We were to walk 100 miles on the Camino de Santiago beginning in Madrid. Our trip was insured. In February 2020 we paid the balance totaling almost $3,000 pp. Of course the trip was cancelled due to the Corona virus pandemic. Cosmos sent several emails informing us that we could have ...

  19. Cosmos Travel Services

    Cosmos Travel Services, Athens, Greece. 239 likes · 1 was here. Travel agency

  20. March 25 Moscow concert hall attack

    Four suspects in the Crocus City Hall attack that left at least 139 people dead in Moscow have been charged with committing a terrorist act. They are facing possible life imprisonment.

  21. Cosmos Hotel, Moscow, Russia

    VDNKh Metro Station is 1312 feet away. The colorful rooms at the Cosmos Hotel have WiFi access, a flat-screen TV with satellite channels, and a refrigerator. Toiletries and a hairdryer are provided in the private bathrooms. An Russian-style breakfast is served in the Kalinka restaurant. Moscow city center is a 15-minute metro ride from the hotel.

  22. Luzhniki, Cosmos, Intourist: Seven Olympic locations in Moscow

    The Cosmos Hotel, on Prospekt Mira, was also built to accommodate foreign guests. It was one of four first Soviet hotels in the De Lux category and international class. It served as a Press Centre during the Olympic Games and after that functioned as a hotel and a venue for major international and national events. Food Store on Tverskaya Street

  23. Cosmos Club Hotel, Moscow, Russia

    8.3. +23 photos. This 4-star hotel is located on the 23rd and 24th floor of Hotel Cosmos, featuring panoramic views of Moscow. The hotel offers a private reception desk with express check-in, lounge zone, Planeta Cosmos executive lounge restaurant on the 24th floor and fitness center with a swimming pool. Free WiFi is featured throughout the ...

  24. Cosmos Hotel Moscow

    Featuring a swimming pool, Cosmos Hotel Moscow is an 8-minute walk from Cosmonauts Alley. This hotel entices guests with private parking, available on site. The accommodation is located about a 5-minute walk from Charles de Gaulle Statue, relatively near VDNKh tube station. Museum of Cosmonautics is around an 8-minute walk from the 3-star hotel ...