thomas cook travel card activation

The smarter way to travel

Multi-currency Cash Passport™. One Card, Ten Currencies.

Get your card   Get the app  

thomas cook travel card activation

Multi-currency Cash Passport

10 currencies, locked in rates.

Lock in exchange rates each time you load and top up. Load up to 10 different currencies on one card. Pound Sterling, Euros, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, South African Rand, Turkish Lira, Swiss Francs and Emirati Dirhams.

Stay in control

Manage and track your Cash Passport on the go via your mobile, tablet, laptop or PC. Login to  My Account  and stay in control of your money. 

Accepted at millions of locations

Preload your Cash Passport and use like you would a credit or debit card in-store, online or to withdraw local currency at ATMs.

Global assistance

Help is only a call away. If your card is lost, stolen or damaged, we can replace it quickly or provide you with emergency cash up to the available balance on your card (subject to availability).

Today's exchange rates*

Running low on travel money.

Multi-currency Cash Passport is reloadable, allowing you to top up any of your currencies, anywhere, anytime.

You can top up in 5 ways:

  • Bank transfer (via phone or internet banking)
  • Via the mobile app
  • Over the phone
  • In participating branches

Learn more about your top up options.

Keep track of your travel money

You can use your mobile, tablet, laptop or PC to login to My Account  and stay in control of your travel money.

Register for My Account , so you can:

  • Track your spending
  • Top up your card
  • Transfer between currencies
  • Retrieve your PIN number
  • Suspend your card temporarily

You can also download the Cash Passport mobile app, available for iOS and Android devices.

Travel with confidence

Safe and secure access to your money

Cash Passport uses Chip and PIN technology which means you can rest assured you have additional security making your card safer than carrying cash. Accepted at millions of locations and cash machines worldwide.

Looking for a back-up card for safe keeping? Simply purchase an additional card when ordering online or in-store.

We're here to help

We're only a call or email away at all times. Our global assistance team will help you if your card is lost, stolen or damaged.

We can replace your card quickly or provide you with access to emergency cash up to the available balance on your card (subject to availability), so you can keep enjoying your holiday.

Need further help?

View our frequently asked questions or feel free to contact us .

thomas cook travel card activation

Cash Passport™ app

The new Cash Passport app has an improved design that makes managing your travel money faster and easier.

thomas cook travel card activation

Start travelling smarter in just a couple of taps. Activate your Cash Passport card from your mobile, download the app from the iOS or Android store, log-in, and load up with your preferred currency. Simple!

Now you can securely store your payment card details in the Cash Passport app, so whenever and wherever you are, you can top up with up to 10 currencies, including Euros, US, Australian and Canadian Dollars and British Pounds at the touch of a button.

Stay in control the smart way. The new message centre feature lets you stay on top of tailored notifications, including low balance and transaction alerts. Keeping you up to date with your own personal need to know information.

Move money between your currencies with just a couple of taps – it’s that simple! Quickly move money between 10 currencies and spend more time enjoying your holiday.

Priceless Cities

Priceless Cities is a program available exclusively to Cash Passport cardholders and provides access to unforgettable experiences in the cities where you live and travel.

There’s a world of possibilities waiting for you to explore, so why not break free from your routine for a moment, a night, or even a weekend? Fuel your passions. Make memories to last a lifetime. Start Something Priceless.

Find out more

Multi-currency Cash Passport is issued by PrePay Technologies Limited pursuant to license by Mastercard  International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

*Foreign exchange rates can fluctuate and the rate that applies one day will not necessarily be the same on any other day. The exchange rates set out on this website apply to top-ups that are made via this website only and that are applied to your card account within four hours. We will provide you with the applicable exchange rate at the time you top up.

Apple and the Apple logo are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service of Apple Inc. registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.

Today’s exchange rates*

Borderless Prepaid Card 4+

Thomas cook india ltd., designed for iphone.

  • 1.0 • 16 Ratings

iPhone Screenshots

Description.

The Thomas Cook Prepaid Cards are re-loadable travel prepaid cards for cashless and worry-free travel - for business or for leisure. The prepaid card is the ideal travel partner and a smart, safe and simple alternative to carrying currencies in cash. Now, access your card details anywhere, anytime from your mobile, at just a click. Introducing the Borderless Prepaid Card App – the first of its kind, dedicated app for Prepaid Travel Cards and manage your card on the go.

What can the Borderless Prepaid Card App do for you:

 1. Real time access to your account statement
 2. PIN assistance
 3. In case of emergency Block/Unblock your card
 4. Get access to exciting deals and offers
 5. Manage your card limits on the go
6. Global airport lounge access & much more

Version 3.0.1

Ratings and Reviews

Basic testing is not done.

I guess the app is pushed to production with no testing done. Even the basic screens are not tested. Example - Try the register screen when you are in dark mode, wish I could attach the screenshot.

Worst app ever used

Never take this company is forex card because the app is not at all user friendly and has so many bucks. You cannot even login to the app and see how much balance is there please. I will say Jayesh don’t use Thomas Cook. Thank you

Bug issues with latest update

After the latest update it doesn’t allow to login With my password it shows invalid

App Privacy

The developer, Thomas Cook India Ltd. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

  • App Support
  • Privacy Policy

More By This Developer

FxNow by Thomas Cook

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Forex Academy

How to Use Your Thomas Cook Forex Card for Hassle-Free Travel

  • Post author By Forex Academy
  • Post date 3 September, 2023
  • No Comments on How to Use Your Thomas Cook Forex Card for Hassle-Free Travel

How to Use Your Thomas Cook Forex Card for Hassle-Free TravelTraveling abroad can be an exciting experience, but it can also be quite stressful, especially when it comes to managing your finances. Carrying large amounts of cash is not only risky but also inconvenient. This is where forex cards come in handy. Thomas Cook Forex…

thomas cook travel card activation

What is a Thomas Cook Forex Card?

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Advantages of Using a Thomas Cook Forex Card:

How to use your thomas cook forex card:.

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thomas cook travel card activation

  • Choose your desired currency and amount
  • Enter traveller details
  • Make payment online
  • Delivered to your doorstep
  • Borderless Prepaid Card

Which Prepaid Forex Card is available at Thomas Cook?

Available off the shelf at your nearest Thomas Cook Branches across 89 cities, the Borderless Prepaid Multicurrency Travel cards from Thomas Cook.

In which currencies are the Prepaid Forex Cards available?

At Thomas Cook, you can choose from a wide range of foreign currencies to load your card with.

British Pound

Japanese Yen

Australian Dollars

Canadian Dollars

Swiss Francs

Singapore Dollar

What is the validity of the Prepaid Forex Cards?

Borderless Prepaid Travel Cards are reloadable and valid for a period of 5 years and others for 3 years. Within this period you can use the Prepaid Forex Card as many times as you like. On your next trip overseas, you can reload your Card at any Thomas Cook branch. Simply fill in the reload coupons given to you along with the necessary documents; your Card will be credited with the new amount within hours. This is subject to RBI regulations. (For latest on RBI regulation: www.rbi.org.in)

What documents do I need to submit when I purchase/ reload Prepaid Forex Card from Thomas Cook?

You will have to submit a copy of the following documents at your nearest Thomas Cook branch along with the application form for the Prepaid Forex Card before you travel abroad:

Once I get the Prepaid Forex card, can I use the card in India?

Since this is a Foreign Currency card, usage is limited only to foreign countries excluding India, Nepal and Bhutan as per RBI guidelines.

How much money can I load onto the card?

The usage of your Travel Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The amount loaded or reloaded on a card can be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations in force at present.

Can I retain the card and reload it for my next trip?

Thomas Cook allows you the convenience of retaining your card and reloading it before your next trip abroad so that you can use the same card the next time you travel.

If I have money left on my card, how can I encash it once I come back?

The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. For refund of the residual or unutilized balances you can approach any of the Thomas Cook branches irrespective of where the card was issued. You need to complete the refund form and submit a copy of your passport alongwith the form and claim your refund at the best possible rates.

Who do I reach out to if I need any assistance?

For Thomas Cook’s own Borderless Prepaid Multicurrency Travel Cards, you can reach out to the Emergency Assistance Service which is a Toll Free service available in over 80 countries. You can also visit www.borderlessprepaid.com

There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.

Please remember to add the international prefix of the country you are in at the beginning of this number (in most cases this is 00, for example 0044 207 649 9404). Calls to this number are not free of charge

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  • 24hr delivery in major cities*

* Terms & Conditions apply

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Activation Page

IMAGES

  1. How to Activate your Thomas Cook Travel Card

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COMMENTS

  1. Thomas Cook Prepaid Travel Cards

    Thomas Cook Prepaid Travel Cards. Know. Your Card. Just Received Your Card? Register. Want To Manage Your Card? LOGIN. CUSTOMER SUPPORT.

  2. Thomas Cook

    A free account, competitive rates, no overseas fees. The Caxton Currency Card is the most convenient way to carry money abroad. Not only is it great for budgeting, it's also cheap, hassle-free and safe. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates.

  3. Borderless Multi Currency Prepaid card

    With Thomas Cook's range of offerings, travel and foreign exchange woes are things of the past. From offering the best deals on hotels and flights, to arranging for foreign exchange, we take care of all your travel needs. The advantages of Thomas Cook's Borderless Prepaid Card are: 1. Globally accepted:

  4. How to Activate your Thomas Cook Travel Card

    https://www.borderlessprepaid.com

  5. Multi-currency Cash Passport

    The smarter way to travel. Multi-currency Cash Passport™. One Card, Ten Currencies. Get your card Get the app . Multi-currency Cash Passport. 10 currencies, locked in rates. Lock in exchange rates each time you load and top up. ... Activate your card the easy way. Start travelling smarter in just a couple of taps. Activate your Cash Passport ...

  6. How do I get a travel money card? : Thomas Cook

    The Caxton Currency Card is the most convenient way to carry money abroad. Not only is it great for budgeting, it's also cheap, hassle-free and safe. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. What's more, you can top up your card on-the-go and ...

  7. Reload Forex Card

    Our Borderless Card allows you to load eight different currencies in a single card, eliminating the need to carry different travel cards or bearer currency of different countries. Some of the benefits of using Thomas Cook forex cards include: 1. Global access: Shop, eat, and travel worry-free with Thomas Cook.

  8. Buy Forex Travel Cards for International Travel

    Read our blog to understand the benefits and uses of Thomas Cook Forex Travel. Read our blogs for the Importance Of Carrying Forex Prepaid Card While Traveling Overseas. Thomas Cook Offers • Buy Forex card & get Amazon gift voucher worth upto ₹ 500 with additional benefits. • Buy forex card worth $1000 & get one free ATM withdrawal.

  9. A Step-by-Step Guide to Activating and Using Your Thomas Cook Forex Card

    Step 5: Activate Your Card. After successful payment, you will receive a confirmation email or SMS containing your Forex Card details. To activate your card, you can either call the Thomas Cook customer care helpline or use the online activation service provided on their website. Follow the instructions provided to activate your card.

  10. How do I log on to My Account? : Thomas Cook

    If you have already created an account just enter your email, password and click 'LOG IN'. If you need to create an account you'll need to sign up, there's a link at the bottom in your already on the sign in section. To Create an account, enter your first name and last name, email address and a password. A verification email will be sent to you.

  11. Register or login

    Register your Compensation Card to view the card balance and transactions. Card ID. Card Number. CVC. Email Address. Password. 8 - 16 characters, no more than 2 repeating characters. One lowercase character. One uppercase character.

  12. Borderless Prepaid Card

    The Thomas Cook Prepaid Cards are re-loadable travel prepaid cards for cashless and worry-free travel - for business or for leisure. The prepaid card is the ideal travel partner and a smart, safe and simple alternative to carrying currencies in cash. The key features of Thomas Cook Prepaid Travel Cards: a) Add 10 currency options

  13. ‎Borderless Prepaid Card on the App Store

    The Thomas Cook Prepaid Cards are re-loadable travel prepaid cards for cashless and worry-free travel - for business or for leisure. The prepaid card is the ideal travel partner and a smart, safe and simple alternative to carrying currencies in cash. Now, access your card details anywhere, anytime from your mobile, at just a click.

  14. How to activate thomas cook forex card?

    To activate the card, you will need to follow the steps below: 1. Log in to your Thomas Cook Forex Card account online or through the mobile app. 2. Click on the "Activate Card" option. 3. Enter the 16-digit card number and the 3-digit CVV code on the back of the card. 4.

  15. How to Use Your Thomas Cook Forex Card for Hassle-Free Travel

    How to Use Your Thomas Cook Forex Card for Hassle-Free TravelTraveling abroad can be an exciting experience, but it can also be quite stressful, especially when it comes to managing your finances. Carrying large amounts of cash is not only risky but also inconvenient. This is where forex cards come in handy. Thomas Cook Forex…

  16. Frequently asked questions : Thomas Cook

    When you book a holiday which includes a flight with Thomas Cook you are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it.

  17. How do I get a travel money card? : Test Thomas Cook UK

    The Caxton Currency Card is the most convenient way to carry money abroad. Not only is it great for budgeting, it's also cheap, hassle-free and safe. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. What's more, you can top up your card on-the-go and ...

  18. About Us

    Thomas Cook is the creator of the travel industry as we know it! Born on 22nd November 1808 in Melbourne (no, not that one; the one in Derbyshire, ... So, if you've booked a holiday with them or are wondering how to activate a Thomas Cook forex card (not to be confused with the Caxton travel money cards we offer), then you're in the wrong ...

  19. How do I reset my password for My Account? : Thomas Cook

    If you have forgotten your password to My Account you, can reset this at any time. Click on 'Forgot Password' on the log in section. Enter in the email address for your My Account and click next. You'll receive a verification code to your email address. Please check your spam or junk folder.

  20. Borderless Prepaid Forex and Travel Cards

    The Borderless Prepaid Travel Card comes with a lot of other benefits: 1. Access to over 34 Million merchant establishments and to 2.1 Million ATMs. 2. Free Emergency Cash if you lose your card. 3. Free Replacement Card. 4. Global Emergency Toll Free Assistance in over 80 countries.

  21. Thomascook

    The Card has been very user friendly all over USA . By holding Thomas cook card had provided with lot of perks, (i.e. free atm withdrawals , emergency cash facility, contact less facility etc. ). Would like to advice everyone to carry Thomas cook card for whatever your travel purpose is as it will make your Travel Smooth.

  22. Activation

    The Forex Essentials for Studying Abroad. Highest Currency in the World in 2023. Cost of Living in the United Kingdom.