aaa travel jobs work from home

9 Ways to Work From Home for AAA - And How to Get Paid as You Train

I f you drive in the U.S., no doubt you've heard of the American Automobile Association, aka AAA, commonly pronounced as "Triple A". That's because AAA has become synonymous with 24/7 emergency roadside assistance for stranded drivers. Since 1915, this not-for-profit organization has been getting urgent help to its members who find themselves stuck on the road with a flat tire, empty gas tank or mechanical problem. Today, AAA offers even more services, including travel arrangements, insurance coverage and banking. No wonder they boast a membership of a whopping 61 million people! Better yet? If you're looking for a way to make money, no commute needed, AAA work from home jobs are the perfect way to do it!

(Click through to see more ways to  make money working from home .)

Can I work for AAA from home?

Yes! It's exactly because of AAA's popularity and diverse set of services that the organization needs a large team of customer service agents to help its millions of members. And since many customer service roles can be done with just a phone, computer and high-speed Internet connection, AAA is happy to let their customer service agents who have these tools work from home in full-time and part-time positions.

AAA customer service reps assist members with a wide variety of issues, including 24/7 roadside assistance , travel services (such as vacation planning, maps and passport information) and insurance that covers homes, cars, life and rental.

In some cases, in-person training at a nearby AAA location is required for a few weeks before you can start working from home. Otherwise, training is provided remotely. And in virtually all cases, AAA pays you during your training period, so you're earning a paycheck as you learn. Here are answers to some common questions:

1. Who is best-suited to be a remote customer service representative?

"For those looking at a role as a remote customer service professional, there are some key traits that make you a great fit," says Toni Frana , Lead Career Expert at FlexJobs. "As this role is critical to many businesses' retention strategies, people who have empathy, good communication skills, patience and an ability to problem-solve are ideal candidates," she notes. "Someone looking to work remotely in a customer service role needs to be comfortable working with people and overcoming concerns in a calm manner. In addition, being able to adhere to compliance standards, confidentiality practices and having good telephone etiquette are pluses."

2. What skills are needed to be a work-at-home customer service agent?

"Success in a remote customer service role requires a good mix of both hard and soft skills," says Frana. "Soft skills, like attention to detail and patience, are helpful when working with customers to resolve issues," she observes. "In addition, a critical part of a role in customer service involves keeping accurate records of interactions with customers. Being comfortable working on a computer and entering data, typing accurately and quickly, as well as having strong and clear writing skills will help ensure success in this role."

3. How can you excel as a remote customer service rep?

"One of my friends ran the remote customer service team for a major airline, and she told me a technique she uses that I just adore," shares Jay Baer , customer experience expert and author of The Time to Win: How to Exceed Your Customers' Need for Speed . "Even though her interactions with flyers were always by phone, email, chat or social media, she would create a mental picture of the customer every time. It helped her to humanize the communication and to keep empathy where it belongs: at the top of the priority list for customer service representatives!"

4. How much do AAA work from home customer service jobs pay?

Starting pay for AAA customer service positions ranges from $15 to $23 per hour, depending on the role, location and your experience. You may also qualify for comprehensive benefits that include medical, dental, vision and prescription coverage, paid holidays and time off, tuition reimbursement, complimentary AAA membership and more.

9 AAA work-from-home jobs for you

If you'd like to work from home as a AAA customer service rep, here are 9 positions that require only a high school diploma or GED to start.

1. Remote Emergency Roadside Telephone Responder

Even though AAA has widened its scope to offer other services (including booking travel and providing insurance), 24/7 roadside assistance remains one of its most popular offerings. Indeed, AAA responds to nearly 30 million driver emergency calls on average ever year. So, if you enjoy the satisfaction that comes from helping others, you can play a key role in getting much-needed aid to stranded motorists by applying as a AAA Remote Emergency Roadside Telephone Responder.

In this position, you'd answer a high volume of incoming calls from AAA members who need towing, fuel, a locksmith, a battery jumpstart or a mechanic. To get the member's help, you'd use online mapping tools to pinpoint their breakdown location and figure out where they can get their vehicle towed. And you'd relay this information to emergency care teams who can assist them. You'd also ask questions to find out if the driver's situation requires special handling, say, due to safety concerns, and you'd reassure the caller by providing information about when help will arrive and suggest other ways AAA can help them in the situation.

2. Customer Service Representative for AAA Membership

AAA relies on paid memberships to continue providing all its many services. So, as a Customer Service Representative for AAA Membership, it would be your responsibility to work directly with folks who call to renew or upgrade their membership. You'd also ask them questions to find out if they'd be interested in signing up for other AAA services and products that meet their needs.

3. Member Escalations Specialist

Do you pride yourself on your patience and ability to problem-solve? You'd excel as a AAA Member Escalations Specialist. The person in this position fields calls from members who have issues related to service or sales that they've had difficulty resolving. So, you'd research their complaint, investigate AAA policies and procedures, and determine reimbursements they may be due.

4. AAA Travel Contact Center Sales Associate

AAA may have started as a way to help drivers taking road trips, but now the organization has expanded to help members taking all sorts of journeys, whether it's by car, rail or air. So, if you have a special interest in travel, you may want to apply as a AAA Travel Contact Center Sales Associate. In this role, you'd handle incoming calls, emails and web chats from folks who look to you to help them book hotel rooms, airline tickets, train tickets and rental car reservations.

5. AAA ‘Magic' Engineer for Disney vacations

Disney vacations are so popular that AAA has dedicated an entire team exclusively to managing Disney-related trips. So, if you're as big a fan of Walt Disney getaways as AAA members and have an in-depth knowledge of Disney vacations, you'd thrive as a AAA Magic Engineer. You'd be the AAA touchpoint who advises members on Walt Disney World, Walt Disney Land, Disney Cruise Line and Adventures by Disney. Members would turn to you for help in planning, scheduling and purchasing individual and family trips, vacations and cruise packages. You'd be responsible for booking reservations and arranging payment for all aspects of the getaway, including airline tickets, car rental, lodging, travel insurance and excursions.

Related: 5 Easy Ways You Can Work From Home for Disney and Disney-Themed Jobs

6. Customer Service Representative for AAA Insurance

Curious about the insurance field and want to give it a try? As a Customer Service Representative for AAA Insurance, you'll learn about a wide array of insurance products and services, including auto, home, life, travel and business insurance. Then, you'd field phone calls from members who want your help with their insurance needs, such as adding another vehicle to their policy. You'd also troubleshoot issues with policyholders, assisting with problems and finding solutions that work best for them.

7. AAA Insurance Customer Service Representative

Decided for sure that you want to launch a career in insurance and want help moving forward in this field? Applying as AAA Insurance Customer Service Representative could be the right step for you. Under the direct supervision of an insurance specialist, you'd be taught a wide spectrum of insurance responsibilities. These include processing insurance documents (such as discount forms, driver change requests and cancellations) and handling claim-related calls and payments. Within two years, you'd be expected to earn your Property & Casualty (P&C) License, which would help you continue moving ahead in your insurance career.

8. AAA Life Insurance Company Member Services Advocate

Is your interest in insurance specifically related to life insurance? If so, you may want to apply to be a AAA Life Insurance Company Member Services Advocate. The AAA Life Insurance Company relies on Member Services Advocates to answer a high volume of phone calls from people interested in learning more about AAA Life products and who wish to enroll. You'd also help existing policyholders with problems and connect them to the right people who can resolve them.

9. Member Specialist for the AAA Support Center

If you prefer a customer service job that handles a little bit of everything, you'd be an ideal candidate for a position as a Member Specialist for the AAA Support Center. In this role, you'd answer questions and take action for all sorts of AAA services, including arranging road assistance, booking travel, sharing information about insurance options and processing membership renewals.

How to find AAA work-from-home customer service jobs

You can browse all open remote customer service positions by visiting the AAA Customer Service Job Board and filtering your results by checking the box for "remote" positions.

You can also find AAA remote customer service positions by looking on Indeed and FlexJobs .

Keep in mind that AAA is an organization that's a collection of more than 30 individual motor clubs with 1,000 branch offices across North America. This means that even when a job is looking for a remote employee, it may only be open to applicants in specific states, areas of the country or within driving distance of a certain AAA center. So be sure to look for positions that are accepting applicants where you live.

For even more work-from-home jobs, click through the links below:

Yes, You Can Be a Nurse and Work From Home - 3 Top Ways to Earn Money

7 Flexible Ways to Earn Money as a Stay-At-Home Mom - No Degree Needed

Insider Secrets on How to Make Money By Sharing Your Opinions On Online Surveys

AAA Club Alliance Is Hiring Work-From-Home Positions With Full Benefits

It comes with four weeks of vacation time!

AAA is known for having your back while you're on the road, but now the company is looking to hire desk agents who don’t even have to leave their home.

The position technically operates out of AAA’s New Jersey call center, but individuals who complete the introductory program can then work virtually anywhere they please.

These full-time positions are part of AAA’s customer service team and require employees to answer inquiries, provide recommendations, and make travel reservations for AAA members. Employees will also help callers with navigating the Travel Syndication Technology website.

On top of getting to work from the comfort of your couch, the job comes with some other sweet perks, too. The pay is between $17 to $19 an hour based on travel and customer service experience. Plus, you get about four weeks of paid time off and paid holidays on top of medical, dental, and vision benefits. The position also comes with a paid training and tuition reimbursement program, and a 401(k) plan with a 7% employer match feature. Another pro of working for AAA? Complimentary premier level membership for your own travel plans.

Applicants are required to have a high school diploma or an equivalent as well as a general knowledge of computers and PC programs. Prior experience with Apollo, a global distribution system (GDS), is preferred. If hired, you’ll also be required to attend a five-to-eight week long training program in Hamilton, New Jersey, and work evening and night hours.

Sound like a fit? Head on over to AAA’s website to apply . Fingers crossed!

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Customer Service Representative (Remote) - AAA - Work From Home

• Responsible for analyzing customer requests and determining if the request is eligible based on customer account.
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• Perform basic troubleshooting for customers’ technical issues as needed.
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• Escalate customer issues as needed to manager/supervisor and respective administrative department.
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April Fools' Day pranks: Apps to translate baby stoner sayings, a ghostbuster at Tinder

Every april 1, brands and companies want to get some laughs – and attention – with goofy new 'product' launches. here are some ideas from companies such as sweetgreen, welch's and omaha steaks..

If you don't like Mondays, this one may especially be grating. It's April Fool's Day , when you should trust no one and question everything.

The roots of April Fools' Day may date back before to before the 15th century. But the modern-day April Fools' Day has become a day to prank a friend, family member, co-worker − or your customers.

Even though some companies have had April Fools' pranks backfire , marketers continue to issue spoof products in attempts to get some laughs and attention.

Already ahead of April Fools' Day, 7-Eleven has hinted at a possible prank product: In addition to new Lemon Lime, Green Apple and Sweet Orange flavored 7-Select sparkling waters, out now with partner Miracle Seltzer, there's a fourth flavor coming April 1: Big Bite Hot Dog.

The hot dog-flavored water "combines the mouthwatering experience of 7-Eleven’s iconic Big Bite Hot Dog into one refreshing beverage – ketchup and mustard included," the convenience chain says in a press release . "Say goodbye to the days of alternating bites of a hot dog with sips of a beverage, now those on the go can swap the bun for bubbles."

Krispy Kreme: A special doughnut deal for April Fools' Day

Will Big Bite Hot Dog sparkling water be sold? Its availability will be announced April 1. However, some reporters were sent a can of the drink. USA TODAY can confirm that it definitely smells like hot dog water and has a smoky aftertaste.

If you are interested in trying it, both 7-Eleven and Miracle Seltzer have hinted at having some to give away on their Instagram pages. (If you get a can, share with a friend as it's 16 ounces.)

Here's a roundup of many of the brand-related April Fools’ gag announcements. You've been warned.

Sour cream & onion flavored soda

Despite the proliferation of crazy-flavored products including Peeps-flavored Pepsi , Frank's RedHot sauce-flavored Vlasic pickles and Doritos Nacho Cheese-flavored liquor , healthy soda brand OLIPOP and Pringles are not really teaming up to bring to market a Sour Cream & Onion soda.

The product would have been "a match made in heaven … to bring the delicious, tangy flavor of Pringles’ Sour Cream & Onion flavor to life in liquid form with prebiotic benefits," the companies said.

Stoner lingo translation app

Another dream team prank product: Rosetta Stoned, a mobile app from Rosetta Stone and medical marijuana company Fluent , that "bridges the conversational gap between novice users and seasoned stoners in any social setting."

Da da decoder

Infant equipment site BabyQuip has its own language-bridging lark: the “Baby Translator” app, to decode your baby's secret language.

"Say 'goodbye' to restless nights as you decode your baby's coos and cries instantly, providing you with the understanding you need as a parent, all in one convenient app," it promises.

An AI-powered plush doll

Custom stuffed animal maker Budsies already makes selfie plush dolls with a built-in voice recorder. Its April Fools' spoof: Artificial intelligence-enabled dolls that "come programmed to learn everything about you and to become your new best friend."

A 50-pound Bearabuddy

Sorry to the 3,500 or so who have already signed up to buy Bearaby's Jumbo Benji plush toy, which is four times the size of its regular weighted plush toys and twice as heavy as its heaviest weighted blanket . This isn't actually going to be sold. But it is real and will be making its home in the lobby at The Child Mind Institute in Harlem to welcome children and their families. More weighted plushies are due the day after April Fools' Day, the company says.

A sleeping bag to go bananas over

The Dole Banana Peel Sleeping Bag, conveniently promoted as being available on April Fools' Day only, is made from actual banana fiber and "allows parents to escape into their own cocoon of sensory deprivation."

A full-body cleaning suit

Outrageous clothing company Tipsy Elves has a special product for April Fools' Day: The Mopsie. You don't need paper towels anymore, you can use your body to clean up those messes, with this "innovative, wearable microfiber towel jumpsuit" for "effortlessly soaking up spills and messes with ease." There's also a Baby Mopsie for "hard to reach places."

Korean BBQ deodorant

Kevin's Natural Foods , which has paleo- and keto-certified ready-to-cook and easy-prep entrées, is touting a new line of personal care products inspired by its food dishes including Korean BBQ Deodorant, Cilantro Lime Toothpaste, Lemongrass Basil Shampoo and Tikka Masala Sunscreen.

"These new face, body and hair care essentials will help fans prioritize self-care inside and out," the company says. 

Omaha Steaks' meaty sprays

Omaha Steaks has its own personal care prank product: Meaty Spritz sprays with flavors such as Omaha Fog, Hog Haze, and Cock-a-Doodle-Dew.

"The world’s first protein-infused, flavor-packed, portable pump spray … (to) enjoy all the mouthwatering flavors of your Omaha Steaks gourmet favorites no matter how far away from the kitchen you are!" the company says.

Sriracha toothpaste

Asian sauce maker Lee Kum Kee , which makes Sriracha Chili Sauce and Sriracha Mayo Dressing, is introducing – not – its Siracha Mayo Toothpaste. It's "fiery and creamy goodness … is sure to spice up your morning dental routine."

Post-salad dental kit

Need some less powerful toothpaste? Sweetgreen offered these fanciful personal hygiene products as part of its Sweetgreen After Salad Kit, which is "designed with your pearly whites in mind … offering everything you need to freshen up post-meal."

Choose from Miso Ginger Toothpaste, Spicy Cashew Mints, Lime Cilantro Dental Floss, and Sweetgreen Toothbrush and Floss Picks.

Fruit juice lip gloss

More personal care prank products: Welch’s Juicyfuls Juicy Fruit Lip Gloss – now available in five flavors: grape, orange, peach, strawberry and raspberry – made with real juice from Juicefuls fruit snacks so "you get that irresistible sweet flavor you love, all in a lip gloss that's as fun as it is nourishing."

Protein-powered seasonings

Quest Nutrition , maker of protein powder, snacks and other products, has a prank product line of seasonings including All Purpose, Lemon Pepper, and Garlic Herb, each of which deliver "21g of protein, 2g of net carbs and less than 1g of sugar."

If you want to try Quest's real products, you can use code NOJOKE for free shipping on online orders over $49 April 1-3.

Superpowered Superfeet?

These would certainly come in hand on a run, but – sorry – it's a jogging joke. Superfeet SuperBoost Power E-Soles gives you 8 hours of continuous battery-powered boost, for almost Iron Man-like propulsion. "All the comfort and support of Superfeet , now with electrifying performance," the company says in a video about the prank product. "It's like having a powerful electric motor in your shoes."

Scotch tape-branded Scotch?

This shenanigan seems like a blend that could stick: Scotch Whisky by Scotch Brand. The whisky "features a nose of cherry wood and a delightfully smooth finish that hits like a well-wrapped gift."

Who you gonna call when ghosted? This new title at Tinder

Dating app Tinder announced a new April Fools' Day hiring quest for a Vice President of Ghost Hunting to help combat "one of dating culture’s most prevalent vices – ghosting," a practice inflicted on 78% of singles already in 2024 (an untrue fact from Tinder).

Patrón's bringing back a beloved liqueur. No kidding.

Patrón patrons get some good news today. The premium tequila maker chose April Fools' Day to announce the return of its Patrón XO Cafe tequila-based coffee liqueur, which was discontinued in 2021. Since production ceased, devotees took to social media and signed a petition asking parent company Bacardi to bring it back.

Made with Patrón Silver tequila and Arabica bean coffee – the dry liqueur can be sipped straight, in cocktails and as dessert topping – Patrón XO Cafe will begin arriving in stores again later this month.

Say it with dead flowers

Don't forget to put roses on your April Fools' Day list. UrbanStems has this "special" delivery, The Dead Inside Collection, "an assortment of dead flower bouquets, dead plants, half empty vases, and more for the pessimist in your life." But, for real, check UrbanStems' social media accounts including Instagram for how to get 20% off an order of real flowers.

Cheesecake Factory's real deals

The Cheesecake Factory  also has a deal that's no joke: Sign up for the chain's Cheesecake Rewards loyalty program on April 1 to get an Any Slice, Half Price reward, redeemable for 50% off any slice of cheesecake or layer cake, with any food or beverage purchase (no gift cards).

Those who were members before April 1 will find something special in their account on Monday, too: either a free slice of cheesecake each month for a year, a free whole cheesecake, a free slice of cheesecake, $5 off $25 purchases, or $10 off $40 purchases. (All rewards redeemable by April 16; can be redeemed for dine-in, to-go and DoorDash.)

New merch from Dunkin', bonus points in app

Dunkin' announced it is going back to its roots and rebranding to just "Donuts'" on Monday, April 1. To celebrate the rebrand, the company is selling "Donuts'" merch, including sweatshirts that read "DONUTS," on ShopDunkin.com .

Additionally, Dunkin' Rewards members will receive 3x bonus points on any donut order through the mobile app on April 1.

Urban Outfitters launches 'Name Three Shirts' movement

Urban Outfitters said it is launching a global movement to "stand in solidarity against band-tee-shaming" by launching a new collection called "Name Three Shirts."

The t-shirt line "playfully mocks the gatekeeping attitudes of older generations who insist that band-shirt wearers should be required to name songs by those artists," the company said in a news release.

The line, which features revamped logos from bands such as The Grateful Dead, Joy Division and Led Zeppelin, is a "playful jab at the attitudes of older generations, and fights back against the misogynistic undertones of the infamous ‘name three songs’ line of questioning," Urban Outfitters said in the news release.

The collection of shirts is available online and in select Urban Outfitters stores starting April 1. You can shop the collection online here .

Auntie Anne's, Frontier Airlines collaborate on Pretzel Plane

Auntie Anne's pretzels and Frontier Airlines announced they have collaborated on the newest addition to Frontier's fleet: the Pretzel Plane.

According to a news release, the plane includes new in-flight entertainment featuring Auntie Anne's pretzels rolled seat-side, the "luxurious" smell of hot, fresh pretzels throughout the cabin and airplane-shaped pretzels if you're feeling hungry.

Moe's Southwest Grill, Sonic team up to introduce a Queso Slush

Two popular fast food chains announced a collaboration that is sure to be polarizing.

Moe's and Sonic announced a new beverage, the Queso Slush, a queso-flavored slushie. "The frozen goodness of a Sonic Slush meets the delicious flavor of Moe's queso."

Follow Mike Snider on X and Threads:  @mikesnider  & mikegsnider .

Gabe Hauari is a national trending news reporter at USA TODAY. You can follow him on X  @GabeHauari  or email him at [email protected].

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