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Location details for AAA Pickerington

Aaa pickerington.

travel agency pickerington ohio

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The Pickerington office is located in the Shoppes at Turnberry.

Visit the team at AAA Pickerington for total satisfaction and exceptional value on AAA Travel Agency products and services, including travel planning, cruises, and tours. Shop the luggage store for name brand luggage with exclusive member discounts.

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AAA Pickerington

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1713 Hill Rd N

Pickerington, OH 43147

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Photo of Jessica O.

When I came in to get pictures for an international drivers permit, they said that they couldn't take my picture because their camera and printer doesn't work. So I leave go to CVS get my pictures come back 15 mins later to find out "oh, we fixed it". Then this guy proceeded to greet to greet me with "what can I help you with" followed by "yea I'm from anther building I can't actually do anything useful here." So I wait an additional 20 Mins for the apparently the only person of three people who can help me. Then the woman who did help me nearly charged me for pictures Before I asked what all the charges were about! The audacity and incompetence!

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Customer Service

Business Manager

Feb 27, 2024

Hi Jessica, we'd like to learn more about your experience and address your concerns. Please email us at [email protected] so that we may reach out securely.

Photo of Jerry P.

NEVER buy insurance from AAA. Bought home owners & auto from Rella Carper, American Commerce Insurance a division of Mapfre is the company that Rella recommended and of course I had heard of them-- You can have your name on a soccer stadium in Columbus, Ohio and still be terrible. Had water in my basement Easter Sunday ( 2-3 inches ). The reason for the water was a blockage of Fairfield County Utilities Sewer line . The next day when they cleared it said it was a 12-18 inch tree root causing the TOTAL BLOCKAGE. This type of claim should be paid according to policy limits. The claims representative Erika Eubank (located in Phoenix, AZ) agreed with me earlier in the week, but her boss a VP named Lisa told her to change it to a water back up--Limit $5000. Any good insurance company knows this is not correct. Please call me if you wish and I will give you all the details. Jerry Pletcher 614-837-4324

Photo of Vickie B.

I keep getting calls after we have informed them numerous times that will are not renewing because I can get the same stuff (minus the maps) for two people for half the cost of one person, through my auto insurance. I had been in the three star rating range...kind of meh... not working for me but might be OK for you. I did not mind the first couple of calls to renew and the junk mail but now they are calling 2-3 times weekly and it has turned into harassment. I have blocked their number but they still get through to voice mail. And they call when it is convenient for them not for me and on my phone and hubby was the member, not me. So now down to one star because AAA does not take no for an answer. If I ever need this service again, I will think long and hard before choosing AAA. I certainly cannot recommend them.

Photo of AAA

Jan 4, 2018

Thanks for taking the time to write a review, Vickie. I will be sure to let the membership team know about the unwanted mail and calls.

I was going to give it three stars but for reasons that will become apparent dropped my rating. I have fond memories as a kid of flipping through the AAA trip tiks as my parents slowly made their way on non interstate roads to exotic places like Washington DC and Niagara Falls. There were travel books for each state listing blurbs about various cities and information about places to stay and eat. But these days we have Garmin and TripAdvisor and Hotwire and AAA discounts aren't what they once were. But about a year ago our trusty Honda CRV overheated (after a repair) and had to be towed 20 miles back to the repair shop. Liberty Mutual's roadside assistance was virtually useless leaving us with a balance of $140. So we joined AAA for roadside assistance which covered all of our cars but only one driver. But hubby and I are always together anyway. Luckily we did not have anymore mechanical problems, so we only used AAA for maps. Sometimes you just need an old fashion map. We changed insurance companies and our insurance company offers roadside assistance for all cars, all drivers and 200 mi towing at half the price of AAA. That is a no brainer. We were not going to renew. We ignored their renewal notices but then, reading the fine print, called to cancel just to make sure they did not auto renew us. We called them twice. Then they started calling us, at all hours. Usually I do not answer the phone for numbers I do not know but one time I did. Told them again, we would not renew. They called two more times at all hours, causing me to run for my charging phone but never leaving a message but I looked them up on reverse number. I made my intentions clear, I do not want 9PM calls, I do not want any calls period because you do not know what time zone I am on. What if I was old and decrepit, well decrepit. I might fall and break something running for the phone. So a loss of a star because AAA keeps bugging me for something we have clearly told them we do not want on 4 separate occasions. AAA wants $100, I get both drivers and same coverage, except maps, for $43 from my insurance company. And now AAA number is on auto reject. 1/11/18 Since I posted this and since I got a response from AAA I have gotten three more voice mails from AAA. Gees I thought I had their number on auto block but I guess they have a zillion lines. And they call when it is convenient for them not for me. Glad my insurance company offers the same coverage for all drivers at less than half the cost. When will they stop bugging us.

Photo of Robin F.

This office has everything you need. The staff is friendly and very helpful. The small shop had things I needed on sale! . My only negative was to have map shelves higher so bending isn't needed.

Photo of Dave M.

Just a great experience. Friendly, knowledgeable, and a very safe environment during COVID. Highly recommend this office. Morgan and Megan is who I worked with, with Morgan being my main contact. Very detailed and took the time to answer all my questions on my upcoming vacation.

Photo of Zach O.

I've been to this AAA store a couple times for maps and TripTik guides, and each time has been outstanding! The agents here are very courteous and professional, and they can accommodate any need. I had to add a few stops to my guide, and they did it with ease, one agent even highlighted my entire route, with stops on one of the bigger maps and a smaller map just in case I ventured off course. I also witnessed a lady who needed a tow truck and the agent at the front desk was very helpful in assisting the lady's needs. I would go to this store for anything AAA related. Now for a plug about the program itself. Its not that expensive for the piece of mind of knowing you can get towing if needed; a battery or fuel if the worst case scenario happens. Not to mention, their membership discounts are infinite it seems. Hotels, rental cars, anything travel or shopping related will give a discount for AAA members. All in all, its worth it!

Photo of Mindy M.

I use this AAA office several times a year for TripTiks, plus last year we got our renewal passport photos taken here. The folks in this office are always helpful and courteous. In all my years coming to this office I have never had a long wait to be assisted. We have a regular vacation spot but I like a new TripTik so that I can get the construction zones and rest areas marked on our route. They always provide me with new road maps and the current state information books too. I DO NOT like the new TripTik format. I like the old format where each page had the construction delay notes under the page map and each page not only told how far you traveled on that page, it also told the remaining mileage to your destination. It was extremely easy to determine a good halfway point for stopping overnight. Plus, the old TripTik format gave room in the margins around the page map - I like to make notes on the map page as to rest areas or gas stops we've utilized for future travel. The new TripTik format is hard to read and doesn't give remaining mileage for trip. Plus, any construction notes are on the front several pages of the book so you have to constantly flip back and forth instead of having everything conveniently on the page you are traveling on at the time. I will continue to take advantage of my AAA benefits, but I really dislike this new TripTik format. I think AAA should at least have both formats available and allow travelers to choose how they want their TripTik printed.

Photo of Renee H.

The clerks were very helpful and friendly. They offered suggestions on trips and the best time to go and take advantage of low prices. I will continue to go there for my travel needs.

6 other reviews that are not currently recommended

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Explore Pickerington , Ohio

The town was established shortly after 1811 when Abraham and Ann Pickering built a home and trading post. In 1815 it was finally given a name, Jacksonville, commemorating Andrew Jackson's defeat of British forces in the battle of New Orleans during the War of 1812; citizens changed the name to Pickerington in 1827. The 1,608 acres of Pickerington Ponds Wetlands Wildlife Refuge feature observation areas with waterfowl, shorebirds and raptors. Learn More...

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Pickerington

COMMENTS

  1. Turnberry Travel

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  2. Welcome [www.turnberrytravel.com]

    Welcome . Turnberry Travel. 1184 Hill Road N. Pickerington, OH 43147. 614 866-4411 fax 614 866-5774 Turnberry Travel is a locally owned and operated full service travel agency that has been in business since 1989! Being full service, we basically sell the World. In addition to vacations, we do handle business travel as well as groups of all kinds….weddings, anniversaries, bands, choirs ...

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  4. TURNBERRY TRAVEL

    Specialties: Full Service Travel Agency helping with land vacations & cruises all over the world, Group & Mission trips, Honeymoon/Weddingmoon, Disney and more. Established in 1989. We opened our doors in 1989 in Pickerington, Ohio and have continued to service our community as well as the surrounding areas for all of these years.

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  13. AAA Pickerington

    Pickerington, Ohio 43147. US. Phone: (614) 864-2224. Phone: (614) 864-2224. View employment opportunities. ... Visit the team at AAA Pickerington for total satisfaction and exceptional value on AAA Travel Agency products and services, including travel planning, cruises, and tours. Shop the luggage store for name brand luggage with exclusive ...

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  15. Contact Us

    We offer world wide travel planning from a simple car/hotel reservation to weddings/honey moon planning, escorted Europe tours, cruises and much more! Contact Us Turnberry Travel Agency . 1184 Hill Road N. Pickerington, OH 43147 Phone: 614-866-4411 Fax: 614-866-5774 Travel Specialists: Name: Kim Day Title: Senior Travel Counselor ...

  16. AAA PICKERINGTON

    Donna S. said "I have had insurance for 9 years with The Adam Kaufman Agency and had nothing but great service. I too have been billed out of the norm, but nothing they did not fix in a timely manner. ... 1713 Hill Rd N Pickerington, OH 43147. Suggest an edit. You Might Also Consider. Sponsored. Bonzer limousine service. 2. 4.9 miles.

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  21. Travel Agents in Dublin Ohio

    Interest Specialties: Groups, Theatre & Music, Escorted Tours, Disney Vacations, Cruises. While I am not currently accepting lead requests, the staff of Travel Partners in Dublin would be more than happy to help you! Please contact the office at 614-792-0002 for assistance! Thank you and happy traveling! E. Regan says.