Dimensions In Travel
Hours updated over 3 months ago
Location & Hours
Suggest an edit
201 Alameda Del Prado
Novato, CA 94949
You Might Also Consider
Designed Travel
Christopher R. said "David was great from the start. We didn't know what to expect when engaging a "travel agent" but David felt more like a friend. We hired David to help plan our honeymoon trip to the Maldives and Paris. With over 1200 islands,…" read more
in Travel Agents
Stellar Coachline
Stellar Coachline - your premier choise for group transportation of any size for any occasions. Premier Fleet: Our modern, meticulously maintained fleet stands at the forefront of our services. With state-of-the-art amenities such… read more
in Bus Tours, Buses
The UPS Store
e m. said "People here are very nice, quick and efficient. They never really have a very long line. -- After submitting the above short review, I read others' 1 star reviews and it completely surprised me. I totally have different experience…" read more
in Passport & Visa Services, Shredding Services, Printing Services
Amenities and More
About the business.
Business owner information
Diana S and Jill R.
Business Owner
Creating Beautiful Memories since 1978 …
Ask the Community
Ask a question
Looking for Costa Rica nature tour for seniors up to 14 days. Door to door.?
Hi Jeff, Thank you for reaching out to us with your travel request for Costa Rica. Please contact us directly at [email protected] - looking forward to learning more about your plans.
Recommended Reviews
- 1 star rating Not good
- 2 star rating Could’ve been better
- 3 star rating OK
- 4 star rating Good
- 5 star rating Great
Select your rating
Overall rating
Have not taken our trip yet, but VERY unimpressed with this agency. We only contacted them at the suggestion of Backroads to assist with travel arrangements before and after our Backroads bike trip in Europe. First call into the agency, I was passed Around at least 3 times before someone was able to assist me. I was VERY clear with the agent that we wanted luxury hotels- prefer smaller boutique properties near sights BUT quiet- no nightclubs or hotels on busy main boulevards. Agent promised to send a few suggestions next day or so. Finally after about a week, she submitted her suggestions. I checked them out on Trip Advisor and guess what....her first choice for us was rated poorly due to LOUD, noisy rooms! When I pointed this out, she said " oh you are right!". Long story short, we are now at least 3 months since my first contact and we STILL do not have the promised arrangements finalized. I called her to ask when we would have it. She was not available so I left a voice message. When she called me, I was busy and asked her to call me in 10 minutes. An hour later, still no call, so I give up and go online and book my first hotel myself. I want to be sure we have a place to stay after a long flight overnight from the US. I call her back again and she says" oh I forgot about you". That was about a month ago, the trip is almost upon us and I STILL do not have all arrangements made. Horrible experience.
My husband and I are world travellers, we travel about 90 days of the year and Dimensions in Travel has been our go-to agency ever since the first time we used them. They are thorough, they follow through with details and can help in every aspect you need them to, but if you can find it cheaper anywhere else, they advise you to go for the deal. If one agent isn't familiar with where you are going, they will find someone in the office with the knowledge to help. They are cruise specialists as well as land trips and they offer a wide variety of discounted group travel tours a year if that is your thing.
5 other reviews that are not currently recommended
Umbrella Global Bus & Charter
Elizabeth L. said "I recently booked airport transfer (both to and from SFO) with this company. I contacted them because the company I had used in the past failed to respond to repeated requests. The trip to the airport (house to SFO) was wonderful.…" read more
in Buses, Bus Tours, Bus Rental
Pushpak Motors
Ash p. said "This was the highlight of our ladies' day out! The staff were incredibly friendly. Four of the staff rode with us on the tour and kept us safe. The bikes were a fun group activity that everyone felt comfortable partaking in. We…" read more
in Scooter Tours, Bike Tours, Wine Tours
People Also Viewed
Travel Wizard
Just Travel
Redwood Skytours Travel Agency
Travel Partners
Travels with Teri
Millennium Travel
Sapphire Journeys
Open Gate Travel
Art of Travel
Travel Darlings
Best of Novato
Things to do in Novato
Other Travel Services Nearby
Find more Travel Services near Dimensions In Travel
Browse Nearby
Restaurants
Things to Do
Limo Service
Traveling Agency Near Me
Related Cost Guides
Town Car Service
Search Travel Market Report
- Packaged Travel
- Hotels & Resorts
- Destinations
- Retail Strategies
- Niche & Luxury
- Training & Resources
- Brian Israel
- Briana Bonfiglio
- Dan McCarthy
- Dori Saltzman
- Jennifer Arango
- Kelly Fontenelle
- Keri-Anne Slevin
- Louis Intreglia
- Sarah Milner
- Tom McCarthy
New to Selling Luxury? Here’s Practical Advice From Agents
Confidence, firsthand product knowledge and personal contacts are three simple keys that can unlock the luxury market for mainstream agents. That’s the consensus of four luxury travel sellers, recently returned from the International Luxury Travel Market in Cannes. But selling luxury travel is not the same as selling mainstream travel. There are important caveats. For instance, when selling luxury, never commiserate with clients about high prices. Also, don’t ever bluff your way through an explanation about the exquisite experience clients can expect at a certain five-star hotel. And don’t expect to give clients a vacation perfectly tailored to their needs unless you have personal relationships with on-site contacts, particularly with hotel general managers. Following are more practical pointers from experienced luxury travel sellers. Get comfortable with high prices “The best advice I ever heard was from Larry Pimentel (CEO of Azamara Club Cruises): Don’t think with your own pocketbook. When moving into selling luxury travel, keep in mind that there is a higher cost associated with luxury travel, and the clients who want this type of experience are prepared to pay the price for it. You can’t be timid or act shocked at the price of high-end hotels and luxury travel. The sooner you are comfortable with the higher price points the sooner you will be able to close sales in this segment.” – Stacy Small, president, Elite Travel International, Brentwood, Calif, Virtuoso Know the product “When you’re dealing with a luxury customer, you need to speak their language. You need to know the unique nuances between business class and first class on each airline. You’ve got to know what are the hottest, latest, hippest, trendiest hotels in the major cities and who’s got the best-chef restaurants. You have to know and speak with experience to these people, because they really want the very best that’s out there, and they want to know that you know what their choices are.” – Jill Romano, owner, Dimensions in Travel Inc, Novato, CA, Ensemble Don’t bluff “Don’t try to impress them if you don’t have the knowledge to back it up. If you’re unaware of the information they’re asking for, you’re better off saying, ‘Let me do research and I’ll get back to you,’ than to try and pretend you know something when you don’t. – Robbie Gold, president, TRAVEL CENTER TOURS, Chicago, Ensemble “You really have to know the product that you’re selling. You cannot bluff your way through any of this. These are the folks that are going to look at everything with a fine-tooth comb. You really need to know what you’re talking about.” – Jill Romano Show comparisons “Educate your clients by doing comparison shopping for them and showing them what the differences are. You might be talking about a $500 difference for a week’s cruise. Well, divide that by seven, and that’s not that much more. So say to the client, ‘This is what you’re going to get for (the price) you’re asking for. But if you do this, it’s going to be that much better.’ It’s no different than when you’re selling air and you’re trying to sell business class or first class.” – Robbie Gold Cultivate personal contacts “I find that the contacts I make in the course of every year make a difference in the following year. Contacts and the ability to call upon them to make things happen, especially when you’re dealing with the on-location people, can make us all look amazing.” – Robbie Gold “All sales reps that visit the Los Angeles area come through our door. I just made an appointment for 12 Italy hoteliers to come in and visit us. So I get the experience of talking to 12 GMs of boutique properties in Italy, and that is something that my clients can’t Google. I have a personal relationship with somebody at a far-off destination, so I can guarantee that I can provide a better experience for my traveler than they can on their own.” – Steve Orens, president, Plaza Travel, Encino, Calif., Signature “You need to constantly be proving to your clients that your relationships with the top hotels and companies will benefit them during their travels. This is one of my biggest keys to repeat business and overall success.” – Stacy Small Educate yourself “This is my industry, so I’m immersed in it. I read the trades. I go to events like ILTM.” – Steve Orens “Look to key partners – i.e. the key suppliers, cruises, tours, hotels – to get training one-on-one with them. Then you need to look at your own travel. Also, at (attending) things like the International Luxury Travel Market, so if you’re not going to stay in all these hotels, at least you’re going to meet all the general managers, the head concierges, all the people you need to know to start building those relationships.” – Jill Romano “The education comes from a few key areas. I would say first and foremost it’s our affiliation with our consortium, so that we can get one-on-one training and educational trips. And then our own education; we have to get out there and experience these products ourselves, so we can speak firsthand. You also have to know Conde Nast and Travel + Leisure.” – Jill Romano Partner wisely “Affiliate with an agency that is part of a luxury-focused consortium and take advantage of all of the training opportunities, trade shows, in-person supplier meetings. This is key.” – Stacy Small See Part One, “ Selling Luxury: When 5 Stars Isn’t Enough ,” Jan. 12, 2012.
MOST VIEWED
- Lufthansa Strike Update for Monday
- Royal Caribbean Monitoring Haiti Violence
- Royal Caribbean Reverses Course, Cancels Labadee Cruise Calls
- Another Lufthansa Strike Will Impact Travel on Thursday
- Labadee Cruise Calls Unaffected by Haiti Violence, But Excursions Canceled
- Alaska Airlines Will No Longer Print Boarding Passes at Airport Kiosks
- Delta Air Lines Raises Checked Bag Fee
- Chargebacks: The Scourge of the Travel Advisor Business
- Royal Caribbean Adds Third Set Dining Time
- Amex GBT Agrees to Acquire Carlson Wagonlit Travel for $570 Million
- Here's What Each River Cruise Line Includes
- Major Cruise Changes Could Come After Baltimore’s Francis Scott Key Bridge Collapses
Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.
Subscribe to TMR
The key to TTC Tour Brands’ first pillar of sustainability revolves around managing and reducing the carbon footprint of its collective brands.
Oakland’s main airport wants to raise awareness among international and domestic travelers.
Why your clients might prefer a fly/fly or fly/cruise itinerary over an all-cruise journey to Antarctica.
Venturing beyond the Strip brings a world of benefits for both the budget-minded visitor and peace-seeking traveler.
“My clients have loved the experience."
Isle of Berk is one of five distinct, unique worlds planned for Epic Universe.
415-883-3245 800-828-2962
- Our Advisors
- About Dimensions in Travel
Our Travel Advisors
Dimensions in Travel has a staff of eight travel consultants, support staff members and 20 independent contractors. All are knowledgeable, friendly, service-oriented people with an amazing 530 years of travel industry experience!
Jill Romano, Owner
Roxanne Brown
Andi Cercos
Carol Farnworth
Diana Saint James
Rachael Zschach
Suzanne Bales
Beverly Broger
Judy Lovitt
Monica Fawcett
Debbi Folsom
Janet E. Francis
Cathryn Lucido
Steve Ladeck
Richard Ullman
Julie Casey , Bookkeeper Elly Kawano , Accounting Assistant
- Luxury Travel Advisor
- Travel Agent Central
- LTA Ultra Summit
- Navigating Your Travel Business
- Selling Luxury
- Event Video
- Supplier Prospectus
- Supplier Inquiry
- Attending Advisors
- Supplier Services Manual
- Success Stories
PREVIOUSLY ATTENDING ADVISORS
- Anne Bond, Edgewood Travel
- Ali Mitchell, FROSCH Private Client Services
- Anne S Scully, CTC, EMBARK Beyond
- April Schmidt, Travel By Divine
- Bob Romano, CTC, Fugazi Travel Agency, Inc.
- Bonnie Sherman, Protravel International/Global Travel Collection
- Bonnie Minutillo , Independent Luxury Travel Advisor l FROSCH
- Carol Porter, The Roaming Boomers/Cadence
- Christina Turrini, Leisure Travel Consultant
- Christine Smith, Global Escapes
- Cristina Buaas, CSB Travel
- Danielle Mauro, Tzell Travel
- Dawn Johnson, Coastline Travel Group
- Dayton Owens, World Traveler 365
- Deborah Deming, Independent Travel Consultant
- Eric Reader, Connoisseur Travel Ltd .
- Flay Muellenbach, Elevations Travel
- Gary Lieberstein, The Travel Addiction Agency
- Helen Papa, TBH Travel
- Henrique Braga, Elect Lifestyle
- Hope Smith, Born to Travel
- Jack Bloch, JB’s World Travel Consultants
- James Ferguson, Travel Edge
- Janel Carnereo, EMBARK Collective
- Jill Romano, Dimensions in Travel
- Jill Lustigman, Protravel International
- Jim Strong CTC ACC , Strong Travel Services Inc
- Joni Nilson, 3 D Travel Company
- June Kleier, ProTravel Inc.
- Justin Wolfson, Personal Travel Advisor, Chubit
- Kathy Fazzalaro , Valerie Wilson Travel/Avondale Travel
- Kay Sanderford, A+ Cruises & Tours Inc
- Ken Heit, FROSCH
- Kimberly Floyd, Boca Raton Travel – A Frosch Agency
- Kristi Bordeaux, CTA, Affiliated Agent of TravelStore
- Leslie Nearon, Unique Travel of Palm Beach, Inc.
- Lyndee Campbell, ProTravel International
- Mary Levine, Paul Klein Travel
- Mary Dee Patrick, Marydeetravel/Travel Edge
- Paula Killion, The Travel Center, A FROSCH Company
- Robin Marcus, Direct Travel
- Robyn Potter, Robyn Potter Travel
- Roy Twiste, Tzell Park Avenue /
- Sabrina Teyla, Unique Travel of Palm Beach, Inc .
- Sandra Harbison, Valerie Wilson Travel/Avondale Travel
- Sandra Sparks, Pro Travel International
- Scott Largay, Largay Travel Inc
- Shelby Albo, EMBARK Collective
- Stephanie Frusci, Tzell Travel Group LI
- Steve Orens, Plaza Travel
- Susan Blume, CTC, Personal Escape Travel Inc .
- Susan Morley, Journerys Around the World/Cadence
- Tammy McDaniel, Tammy's Journeys
- Ted Bradpiece , Explorer Travel Services
- Ted Blank, Luxury Travel & Adventure
- Tom Mieczynski, Donovan Travel
- Treva Tribit, Passports and Footprints
IMAGES
COMMENTS
Jill Romano, owner & travel agent at Dimension in Travel, areas of expertise include custom tailored itineraries to Italy, France & the UK as well as many other European countries. ... About Jill. Jill Romano has worked for Dimensions in Travel since 1987, both as a senior travel consultant and office manager. She purchased the agency, along ...
View Jill Romano's profile on LinkedIn, the world's largest professional community. Jill has 2 jobs listed on their profile. ... Owner at Dimensions in Travel Mill Valley, California, United ...
Commitment to Future Travel Advisors Jill Romano, owner of Dimensions in Travel, is pleased to announce that she has been elected to the Board of...
Specialties: Creating Beautiful Memories since 1978 Established in 1978. Jill Romano and Diana Saint James (both longtime employees) bought Dimensions in Travel in 2007. The agency is located at 201 Alameda del Prado, next to Wild Fox Restaurant and the Best Western Plus Novato Oaks Inn. Our client list includes many of our Marin neighbors, Guide Dogs for the Blind and ChrisAd.
Testimony video of why Dimensions in Travel in Novato, CA likes to work with Titanium Tours for their Spain clients. Jill Romano is a member of the Board of ...
Jill Romano, co-owner of Dimension in Travel in Novato, CA, said the relaxed booking policies are "definitely keeping interest alive for those not quite ready and driving bookings for those that ...
why use a travel advisor; get a trip quote; travel tips; traveler support
Jill Romano, owner of Novato, Calif.-based Dimensions in Travel. The original plan: I had a couple who had a fabulous itinerary planned for Morocco, Portugal and Spain.
- Jill Romano, owner, Dimensions in Travel Inc, Novato, CA, Ensemble Don't bluff "Don't try to impress them if you don't have the knowledge to back it up.
Jill Romano, Dimensions in Travel: Wow, so many choices. What always comes back to me time and time again is the member networking. I feel we are a unique organization in the sense that there is a ...
Jill Romano, based in Mill Valley, CA, US, is currently a Owner at Dimensions in Travel, bringing experience from previous roles at Ensemble Travel Group. Jill Romano holds a University of East Anglia. With a robust skill set that includes Strategy, Leadership, Microsoft Word, Vacation, Tourism and more, Jill Romano contributes valuable ...
Carol Farnworth, Dimensions in Travel Inc.; Jill Romano, Dimensions In Travel Inc.; Ellen Posard, Sea 4 Sail (c) Gary Wildman/Wildman Photography. President and CEO, Jack E. Mannix, CTC, opened the conference last Wednesday afternoon, ensuring a packed ballroom audience that "Ensemble members will survive and prosper." ...
Jill Romano, Owner, Dimensions in Travel Inc., Novato, CA (incumbent) Linda Sains, Owner, Lindale Travel Inc., Asheville, NC (incumbent) The Ensemble board is responsible for providing input on key strategic initiatives and programs to help members become more profitable and to support the Ensemble network of preferred partners. Board members ...
Get the details of Jill Romano's business profile including email address, phone number, work history and more. ... Owner at Dimensions In Travel View Contact Info for Free . Jill Romano Email & Phone number. Engage via Email. j***@dimensionsintravel.com. Engage via Phone (415) ***-****
Dimensions in Travel has a staff of eight travel consultants, support staff members and 20 independent contractors. ... All are knowledgeable, friendly, service-oriented people with an amazing 530 years of travel industry experience! Jill Romano, Owner. Contact Jill. Advisor Bio. Roxanne Brown. Contact Roxanne. Advisor Bio. Andi Cercos. Contact ...
Jill Romano, owner, Dimensions in Travel Inc ... Robert Romano, Fugazi Travel Agency, San Francisco ... Networks Travel Industry Executive Appointments Ensemble Travel Group Jill Romano Linda ...
Jill Romano, Dimensions in Travel; Jill Lustigman, Protravel International; Jim Strong CTC ACC , Strong Travel Services Inc; Joni Nilson, 3 D Travel Company; June Kleier, ProTravel Inc. Justin Wolfson, Personal Travel Advisor, Chubit ; Kathy Fazzalaro , Valerie Wilson Travel/Avondale Travel;
As the only member-owned travel agency cooperative in North America, the electoral process is one of the many ways Ensemble members play a key role in guiding the organization's success. ... Craig Pavlus, Pavlus Travel, Albuquerque, NM; Jill Romano, Dimensions in Travel, Novato, CA; Susan Tanzman, Martin's Travel and Tours, Los Angeles, CA; and ...