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International Sales Executive

Job highlights.

• Leading Luxury Cruise Brand with Asian Heritage
• Open and collaborative culture
• Attractive discounted cruise for family & friends

Responsibilities

• Provide support to International Sales team in the preparation of group quotation, event order, and handling of operational requests and other administrative duties assigned.
• Handle all enquiries from travel/business partners.
• Maintain excellent working relationships with travel/business partners.
• Handle invoicing and billing for outstanding payments from travel/business partners.
• Maintain quality service by establishing and enforcing organization standards.
• Work closely with all relevant stakeholders to ensure business effectiveness. 
• Represent Resorts World Cruises in relevant roadshows and other sales events.
• Conduct ship tours and host familiarization cruises & Fly Cruise trips.
• Ensure work processes are in compliance with audit requirements.
• Any other duties assigned.

Qualifications and Experience

• Minimum O Level.
• Minimum 3 years’ experience in sales.
• Self-motivated individual who can work with minimal supervision.
• Proactive, result oriented, with can-do attitude and capacity to think out of the box.
• Good organization skill and meticulous paying attention to details, and able to perform under pressure.
• Proficiency in MS Office, Excel, Words, PowerPoint

Email to [email protected] to apply today!

Assistant VIP Casino Business Development Manager

Be part of a dynamic team of VIP Casino Marketing professionals, to develop new and manage assigned accounts under RW@SEA.

• Execute and maintain all premium business initiatives relating to RW@SEA membership from designated target markets.
• Implement and help manage all promotions/ campaigns to increase the awareness of RW@SEA membership and encourage visitation and drive revenue growth.
• Thorough knowledge of the product with the ability to analyze customer behaviors.
• Execute and analyze programs for attracting, retaining and reactivating customers, based on short and long term analyses of customer trends.
• Assist in the implementation of systems to develop a thorough understanding of the relevant customer segments. Inclusive of this is the solicitation and measurement of customer feedback on matters including product, pricing, service, programs, promotions and offers, and using this information to develop future initiatives.
• Accurate & timely reporting on performance versus targets, competitor activities, customer satisfaction with membership and customer feedback.
• Regular Cruising onboard vessels is required to keep an up-to-date knowledge of the customer experience as well as to develop good relationships with RW@SEA members.
• Perform any other ad-hoc duties related to the job functions required by the management.
• Min 3 years’ experience in the gaming industry or customer relations related fields
• Demonstrates strong business acumen with qualifications in a business or marketing field.
• Ability to develop relationships and communicate effectively across all levels of the organization.
• Display a high commitment of customer service.
• Is a team player who motivates others to work effectively within the team.
• Adopts and implements new approaches and practices to meet changing circumstances
• Achieves agreed business objectives and accepts accountability for results.
• A target-driven attitude with flexibility to work any shift on any day of the week and with flexibility to travel as required

Senior International Sales Manager

• Develop and implement strategic sales plans to achieve the targets set for Thailand, Vietnam, Cambodia, Myanmar, UK & Europe markets. 
• Develop and drive marketing activities that engage customer interests, increase brands and products awareness, and support the attainment of revenue targets.
• Monitor expenditure budget to meet with organizational expenditure requirements.
• Work closely with business partners on joint promotions and strategy planning.
• Constant updates on Resorts World Cruises deployment schedules, cruise prices, cruise information, promotional campaigns, and marketing related collaterals to assist business partners in their Sales & marketing campaigns.
• Work with Marketing team on marketing collaborations, road shows and consumer campaigns that generates massive awareness and sales leads. 
• Manage operational issues including cruise bookings, cabin blockages, cabin inventory, group arrangements and special programs, etc.
• Conduct, ship inspections, training, familiarisation cruise etc. to potential business partners.
• Participate in trade events to find new partners and avenues to promote Resorts World Cruises.
• Minimum Polytechnic Diploma or A Levels with 8 years’ experience in sales with a proven track record of exceeding revenue targets and effective leadership.
• Strong business acumen and critical thinking skills.
• Strong persuasive communications skills both written and verbal / presentation.
• Strong decision making and collaboration skills.
• Have good organization skill and be meticulous paying attention to details, and able to perform under pressure.

Mass Business Development Executive

Primary responsibility.

• Implement all Mass business initiatives to target appropriate markets and drive revenue growth.
• Monitor the financial performance of the relevant customer segments against establish targets / KPI
• Implement processes and strategies that enhance and streamline communication between internal and external customers.

Responsibilities Include

• Maintain all Mass business initiatives relating to RWC membership from appropriate target markets and drive revenue growth.
• Maintain all promotions/ campaigns to increase the awareness of RWC membership as well as encourage visitation and spend.
• Thorough understanding of the product knowledge with the ability to analyze customer play behavior.
• Execute programs for attracting, retaining and reactivating customers, based on short- and long-term analyses of customer trends and needs.
• Maintain system to develop a thorough understanding of the relevant customer segments. Inclusive of this is the solicitation and measurement of customer feedback on matters including product, pricing, service, programs, promotions and offers, and integrating this information into future initiatives.
• Maintain an up-to-date knowledge of products, offers, events, promotions and general information relating to RWC competitors.
• Accurate & timely reporting on performance versus targets, competitor activities, customer satisfaction with membership and complaints.
• Regular Cruising onboard vessels is required to keep an up-to-date knowledge of customer experience as well as to develop good relationship with RWC members.
• Any ad-hoc duties required by the management.
• Min “O” / “A” level or with relevant working experience.
• At least 2 years’ experience in the gaming industry or customer relations related fields
• A target-driven attitude with flexibility to work on any day of the week and with flexibility to travel as required

Resorts Cruising At Sea

來最佳的度假體驗。在您探索東南亞的所有景點 時享受難忘的體驗。" }'>At Resorts World Cruises, we bring the classic resort experience to you even while at sea. Enjoy elevated experience while you explore all that Southeast Asia has to offer.

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