amex platinum travel phone number usa

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Credit Cards

The complete guide to the Amex Travel portal

Carissa Rawson

Allie Johnson

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Robin Saks Frankel

Published 7:39 a.m. UTC Feb. 28, 2024

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The American Express Travel portal offers valuable benefits to American Express cardholders, including special prices. Depending on which card you hold, you may also be able to pay for travel with Membership Rewards® points and get access to perks such as discounted airfare and specialty benefits at luxury hotels. Let’s take a look at how the Amex Travel portal works, whether the benefits are worthwhile and who can access Amex Travel’s website. 

• American Express Travel offers hotels, vacation rentals, flights, rental cars and cruises.
• Luxury hotel benefits and discounted airfare are two benefits of booking through Amex’s travel portal. 
• American Express cardholders can access Amex Travel. 

How to book travel through the Amex Travel portal

Booking travel through the Amex Travel portal requires you to have an online account associated with an Amex card. While you can complete a search on the Amex Travel website without logging in, you will need to do so in order to make a booking.

After you choose whether to book a flight, hotel, vacation rental, vacation package, rental car or cruise, you’ll need to enter your travel details.

For example, if you want to book a flight through Amex Travel, you’ll need to put in your departure airport and destination as well as your dates of travel. The site will then bring up a list of matching results.

You can filter based on when the flights take off as well as how many stops you’re willing to tolerate, among other options. 

The Amex Travel site offers a wide variety of hotel stays and flights, but you’ll always want to double check elsewhere before booking since it doesn’t always feature every option. 

Once you’ve selected a booking, you’ll be taken through the checkout process. This includes providing your personal information and can also include seat requests and adding in loyalty program numbers.

To pay for your booking, you can use your American Express Membership Rewards, if you have a card that earns them, or your American Express card or a combination of both. 

After you’ve booked, you’ll receive a confirmation email containing your reservation information. You can also find your bookings under the My Trips section of Amex Travel.

Who can use the portal?

Any American Express cardholder can use the Amex Travel portal to book travel. But those whose cards don’t earn Amex Membership Rewards points will need to pay with their Amex card.

However, many American Express cards  earn Membership Rewards points that can be redeemed for travel through the Amex Travel portal. These cards include (terms apply):

The Platinum Card® from American Express

• American Express® Gold Card
• American Express® Green Card * The information for the American Express® Green Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Amex EveryDay® Credit Card * The information for the Amex EveryDay® Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• American Express® Business Gold Card * The information for the American Express® Business Gold Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

All information about American Express® Green Card, Amex EveryDay® Credit Card, The Business Platinum Card® from American Express and American Express® Business Gold Card has been collected independently by Blueprint.

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Welcome Bonus

Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on the Card in your first 6 months of Card Membership.

Regular APR

Credit score.

Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.

Editor’s Take

• Over $1,500 in travel and entertainment credits can offset the annual fee.
• Comprehensive lounge access benefit.
• Generous travel and purchase protections.
• High annual fee and spending requirements.
• Amex’s once-per-lifetime rule limits welcome bonus eligibility.
• Annual statement credits have limited use.

Card Details

• Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
• Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
• $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
• $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
• $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card®. Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
• $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
• $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
• $300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card®. Enrollment required. Visit https://platinum.equinox.com/ to enroll.
• $189 CLEAR® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card®. Learn more.
• $100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
• Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That’s up to $50 in statement credits semi-annually. Enrollment required.
• $300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card®. An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
• Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
• $695 annual fee.
• Terms Apply.

Is the portal worth using?

The Amex Travel portal can be worth using in certain cases, though it won’t always make sense. For example, some flights aren’t bookable via Amex Travel, so if what you need isn’t available you’ll want to look elsewhere.

That being said, those with certain cards are entitled to exclusive benefits that can lower prices or allow them to redeem points for travel. There are also perks for booking luxury hotels within the portal. In these cases, Amex Travel is definitely worth investigating. 

How to maximize your Amex Travel benefits through the portal

International airline program.

Available to those who hold a high-end American Express card, including The Platinum Card from American Express, The Business Platinum Card from American Express and the American Express Centurion Black Card * The information for the American Express Centurion Black Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , the International Airline Program (IAP) can save you money on certain international flights booked via the Amex Travel portal. 

All information about American Express Centurion Black Card has been collected independently by Blueprint.

This benefit is only available on tickets booked in premium economy, business or first class, but the savings can be significant. 

For example, we looked at a round-trip flight in premium economy from San Francisco (SFO) to Tokyo (NRT). Booking with Japan Airlines (JAL) directly resulted in a cost of $4,431.40, while the Amex Travel portal and the IAP charged just $3,797.40 for a savings of over $600.

Fine Hotels + Resorts ® and The Hotel Collection

American Express also offers the Fine Hotels and Resorts and The Hotel Collection to eligible cardholders. 

Fine Hotels and Resorts allows guests to book luxury hotels with special benefits. These include room upgrades, complimentary breakfast, an experience credit, late check-out, early check-in and more. 

The Hotel Collection offers similar but less exorbitant benefits. It’s directed toward more midscale properties and includes an experience credit as well as a room upgrade. 

35% rebate on redeemed points

Those who hold The Business Platinum Card from American Express are able to get a 35% rebate on points redeemed for eligible flights booked through the Amex Travel portal (up to 1,000,000 points per calendar year). 

Eligible flights include all fare classes on an airline that you select each year. It also includes first and business class tickets on any airline. 

Quick guide to Amex Membership Rewards

American Express Membership Rewards are the points you earn with eligible Amex cards. These highly flexible and valuable points can be redeemed in a number of ways, though they tend to be most valuable when transferred to Amex airline partners.

Other ways of redeeming Amex points include:

• Gift cards.
• Travel booked via Amex Travel.
• Online shopping. 
• Statement credits. 

While these are nice options to have, you’ll generally get much less value from your Membership Rewards points by redeeming them in these ways. Finally, although you can redeem your points in the Amex Travel portal, this isn’t necessarily a good idea if you aim to reap maximum value. Even if you’re taking advantage of the 35% rebate on redeemed points for flights, you’ll only ever receive a value of 1.54 cents per point. This is lower than you’d expect when transferring your Amex points to many airline and hotel partners. 

Frequently asked questions (FAQs)

No, travel insurance is not automatically included when booking through the Amex portal. But many of the best credit cards feature complimentary travel insurance when using your card to pay, including those from American Express. Otherwise, you may be able to opt in to travel insurance during the booking process or via a third party provider.

Those with the The Platinum Card from American Express can earn 5 Membership Rewards® points per $1 for flights booked directly with airlines or with American Express Travel on up to $500,000 per calendar year, 5 points per $1 on prepaid hotels booked with American Express Travel and 1 point per $1 on other purchases. The card has an annual fee of $695 ( rates & fees ). 

Those with the The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , meanwhile, earn 5 Membership Rewards points per $1 on flights and prepaid hotels through American Express Travel, 1.5 points per $1 at U.S. construction material & hardware suppliers, electronic goods retailers and software and cloud system providers, shipping providers, and purchases of $5,000 or more on up to $2 million per calendar year and 1 point per $1 on other eligible purchases. The card has a $695 annual fee.

All information about The Business Platinum Card® from American Express has been collected independently by Blueprint.

The phone number for American Express Travel is: 1-800-297-2977.

The number of Amex points that you’ll need to redeem for a flight will depend on the cash cost of your flight and whether you’re booking through Amex Travel or transferring your Membership Rewards points to an Amex airline partner. Amex Points are worth about one cent when booking flights through the portal, so a flight that costs $500 in cash would require about 50,000 Amex points. You’ll typically get a better deal with transfer partners than booking through the portal.

For rates and fees for The Platinum Card® from American Express please visit this page .

*The information for the American Express Centurion Black Card, American Express® Business Gold Card, American Express® Green Card, Amex EveryDay® Credit Card and The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Carissa Rawson is a credit cards and award travel expert with nearly a decade of experience. You can find her work in a variety of publications, including Forbes Advisor, Business Insider, The Points Guy, Investopedia, and more. When she's not writing or editing, you can find her in your nearest airport lounge sipping a coffee before her next flight.

Allie is a journalist with a passion for money tips and advice. She's been writing about personal finance since the Great Recession for online publications such as Bankrate, CreditCards.com, MyWalletJoy and ValuePenguin. She's also written personal finance content for Discover, First Horizon Bank, The Hartford, Travelers and Synovus.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

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American Express Travel: Your Guide to Booking Flights, Hotels, Car Rentals, & Cruises

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What Is AmexTravel.com?

Fees for using the portal, searching for flights, insider fares, the hotel collection, american express fine hotels and resorts, standard hotel booking, searching for packages, compare flights+hotel to booking separately, searching for cruises, special offers, cruise privileges program, amextravel.com insiders, final thoughts.

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American Express is best known as a credit card issuer, but the company also offers other products and services, including travel booking and planning using AmexTravel.com.

While AmexTravel.com is available for anyone (not just cardmembers), holding an Amex card can definitely help you get extra value when using the program.

Here’s a look at what AmexTravel.com is, what services it provides, what the cost to use, the best ways to use it, and when it’s worth using!

At its most basic, AmexTravel.com is an online travel booking portal (or “online travel agency”) just like Expedia , Kayak , and Orbitz .

You can use it to book a whole trip or just a flight, hotel (or flight + hotel packages), rental cars, or even cruises. If you’d like extra assistance from a customer service agent, you can book by phone as well.

Flights booked through the portal can be subject to small fees. However, sometimes the benefits can make these fees worth it, and they’re waived for holders of the Platinum Card ® from American Express .

There are also a few “sub-categories” that fall under the AmexTravel.com umbrella, including the Hotel Collection and Fine Hotels and Resorts .

Why Should You Use AmexTravel.com?

The main reason to book with AmexTravel.com is the incredible customer service . If you run into any problems during your trip (like delays, cancellations, over-bookings, etc.), you can connect with a live travel agent by phone 24/7 who will work with you to find a solution.

Additionally, if you hold an Amex credit card that earns Membership Rewards points, you can often earn 2x points or more by using it to pay for travel services booked through AmexTravel.com.

Hot Tip:  If you use your Amex Platinum card , you can earn 5x Membership Rewards points on flights booked directly with airlines or with AmexTravel.com. 

Anytime you book a flight through AmexTravel.com (either on its own or as part of a package), you’ll pay a fee of $6.99 for domestic flights and $10.99 for international flights .

These fees are waived if you have the Amex Platinum card and are logged into your account.

If you choose to book a flight by phone rather than online, there’s an added $39 phone service fee .

If you make changes to your flight, there’s a $39 reissue fee in addition to whatever fee the airline charges. This only applies to advance changes, not changes due to problems like canceled flights .

Below, we’ll take a look at how to use AmexTravel.com to book flights, hotels, vacation packages, rental cars, and cruises.

Booking Flights With AmexTravel.com

Searching for flights with AmexTravel.com is similar to other online travel agencies. You can search by city or by specific airport, select your departure and return dates, and click whether you want to search for lower fares within 3 days of your chosen dates.

On the results page, American Express lists the most relevant Delta result at the top highlighted as a “featured airline.” The featured airline is followed by the lowest available fares.

When you scroll down, you can use the controls on the left sidebar to filter the results by the number of stops, departure/arrival times, airline, or even specific flight number.

By default, flights are displayed in price order starting with the lowest, except for a featured Delta flight at the top (when available). At the top of the search window above the results, all available airlines are shown, as well as the lowest available price with each airline.

Depending on your search, you may see a blue tab labeled “Insider Fares Available” above some of the airlines listed at the top of the search window.

These are discounted fares, and they only apply if you pay for the entire flight with Membership Rewards rather than cash. Note that cash prices are rounded to the nearest dollar.

If you’re logged in and have enough Membership Rewards points to cover the entire flight, you will be able to see these discounted fares.

For example, in the below search, you’ll see an example of an Insider Fare available for purchase. The Insider Fare offered a slight discount rather than just matching the cash price in points with each point worth 1 cent (more on that below).

The difference can be fairly minimal. In the JFK-ATL example above, the discount was from 25,259 Membership Rewards points to 24,120 — changing the value from 1 cent per point to about 1.05 cents per point .

Amextravel.com charges a fee to book, but they bundle this into the displayed price. The fee is $6.99 per domestic ticket or $10.99 per international ticket. These fees are waived as a benefit of the Amex Platinum card , just make sure you’re logged into your Amex account when booking.

Hot Tip: AmexTravel.com now offers Trip Cancel Guard coverage that you can add when purchasing flights via AmexTravel.com whether paying with an American Express card, with Membership Rewards points using the Pay With Points option, or a combination of both. It provides for reimbursement of up to 75% of the cost of the non-refundable prepaid flight expense, penalty and change fees caused by the cancellation, or the amount of any expired vouchers/flight credits received for the canceled flight. Coverage is applicable when your flight is canceled for any reason and is valid until 2 full calendar days prior to your trip’s originally scheduled departure date.

When searching several different flights across different online travel agents, we found similar results to the below example each time.

To compare prices, we searched multiple online travel agents and portals using the same search parameters: departing John F. Kennedy-New York (JFK), arriving at London-Heathrow International (LHR), round-trip, 1 traveler, economy, and nonstop on specific dates.

We selected the lowest-priced nonstop flight available through AmexTravel.com: a Finnair flight operated by Oneworld partner , American Airlines.

When searching on AmexTravel.com, the flight was $595.86. This breaks down to $133 in base fare and $462.86 of government, airline, and American Express-imposed fees.

We received the same search results when we replicated this search on Finnair’s U.S. website, Kayak, and Orbitz.

In a second search, we looked for a domestic round-trip from Phoenix Sky Harbor (PHX) to Los Angeles International (LAX) on the same dates. This flight was priced at $199.40. Keep in mind, you would usually see this rate plus the $6.99 Amex booking fee, but again, this is waived for Amex Platinum cardholders.

When cross-referencing this itinerary on Delta’s website, we found the same price listed for a regular economy fare of $199.40. However, there was a basic economy option that was a bit cheaper, which was not available through AmexTravel.com.

Other online travel portals, including Orbitz and Kayak , listed the same price.

This means, if you’re already set on the specific itinerary you want to fly, booking through AmexTravel.com can often cost the same as booking directly with the airline, or through a third party . This assumes you receive waived booking fees for being an Amex Platinum cardholder.

However, what if you’re just looking for the cheapest flight on a particular day? If you do a general search for a route on set dates, will AmexTravel.com find the same rates as other portals? In our experience, the answer is no.

In our example search, here are the lowest available regular economy non-stop flights we could find between New York (any airport) and London (any airport) when searching the same set of dates on a few different websites (sorted by price ascending):

*Including a $10.99 AmexTravel.com booking fee.

The reason for these results is likely due to the fact that the Amex portal doesn’t include some low-cost carriers like Norwegian, so travel portals that do will often win on price.

Even excluding the low-cost carriers, though, other portals like Expedia and Orbitz were able to offer lower fares by about $15.

That said, AmexTravel.com was able to find about the same fares you would find when booking directly with an airline.

Hot Tip: If you hold The Business Platinum Card ® from American Express you can get a 35% rebate on select flights when you pay with points through AmexTravel.com.

AmexTravel.com Hotel Programs

There are actually 3 programs offered for booking hotels:

• Fine Hotels and Resorts
• AmexTravel.com booking (standard)

What Is The Hotel Collection?

The Hotel Collection is a program through AmexTravel.com only available to holders of certain cards:

• The American Express ® Gold Card and the American Express ® Business Gold Card

The Amex Platinum card and the Business Platinum Card ® from American Express

The Centurion card

Perks of The Hotel Collection

When you book a hotel through The Hotel Collection, you get certain perks including:

• Room upgrade at check-in (if available)
• Up to a $100 hotel credit for on-site amenities like the restaurant, bar, room service, or spa
• Ability to use Pay With Points on prepaid reservations
• 3x Membership Rewards points for Amex Gold cardholders on prepaid bookings
• 5x Membership Rewards points for Amex Platinum cardholders on prepaid reservations
• Up to $200 credit each year towards prepaid hotel reservations with either The Hotel Collection (2-night stay) or Fine Hotels and Resorts with select credit cards

Usually, American Express guarantees that any hotel booked through AmexTravel.com will have the lowest publicly-available rates (prepaid rates only), but this rule does not apply to bookings through The Hotel Collection per the terms & conditions . Be certain to check multiple booking options to ensure you’re getting the best deal.

Rooms have to be booked through AmexTravel.com. That means that if you book directly through the hotel or another service, you won’t get the perks, even if the hotel is a part of The Hotel Collection and you pay for the stay with your American Express card.

Further, you must stay a minimum of 2 nights , and you cannot book consecutive stays within 24 hours of each other.

The good news is that these benefits are available for up to 3 rooms per stay . So if you book 3 rooms for family members, you’ll get a total hotel service credit of up to $300.

Hotel Points and Elite Benefits

Typically, you won’t earn points through a hotel loyalty program if you book through a third party, and this includes the AmexTravel.com portal.

Further, you won’t get any elite benefits that you might otherwise be entitled to if you have status with that hotel chain.

Bottom Line:  The Hotel Collection is potentially useful if you’re planning to pay with your eligible Membership Rewards-earning card. This comes at the expense of hotel-specific elite benefits, including points and elite credits in any hotel loyalty program.

What Is the Fine Hotels and Resorts Program?

AmexTravel.com runs a second hotel program called Fine Hotels and Resorts (FHR). It can be a little bit confusing since it sounds like it would overlap with the Hotel Collection, but that’s not the case.

The Fine Hotels and Resorts program is exclusive to Amex Platinum cardholders (personal or business) , as well as those with the invitation-only Centurion Card .

FHR includes different hotels and resorts than The Hotel Collection, with minimal overlap. The FHR collection tends to be more geared toward leisure travelers who wish to book stays at higher-end properties.

Perks of Fine Hotels and Resorts

Booking hotels through the Fine Hotels and Resorts collection entitles you to a handful of potentially valuable perks, including:

• Early noon check-in (when available)
• Room upgrade on arrival (when available)
• Daily breakfast for 2 people
• Guaranteed 4 p.m. late checkout
• Complimentary Wi-Fi
• A unique amenity valued at $100 or more; examples include a property credit, dining credit, spa credit, or similar amenity

Unlike The Hotel Collection, rooms booked through Fine Hotels and Resorts are not all prepaid. In fact, most are standard rates that you’ll pay for at the end of your stay when you check out. In comparing several properties, including the Park Hyatt in Chicago, we found rates identical to the non-prepaid rates when booking directly through the hotel.

However, keep in mind that the hotel may directly offer prepaid and early-purchase options which may be much cheaper, though you won’t benefit from the Fine Hotels and Resorts perks.

There are fewer terms with Fine Hotels and Resorts than with The Hotel Collection. You must book through AmexTravel.com/FHR to receive the benefits .

As with The Hotel Collection, if you book directly with the hotel or through a different travel agency or portal, you won’t be able to claim FHR benefits even if it’s a participating hotel. Other terms vary by property.

Good news here! Unlike stays booked through The Hotel Collection, stays through American Express Fine Hotels and Resorts count as “qualifying rates” for hotel loyalty programs. That means if you’re staying at a hotel that’s part of a loyalty program, you’ll be able to earn points and receive the relevant benefits if you hold elite status.

Hot Tip: Want to know about the differences between these programs? Dig into our dedicated guide on the differences between the Hotel Collection and Fine Hotels & Resorts .

Searching Hotels

Searching for hotels at AmexTravel.com works more or less the same as with flights. You enter your city, dates, number of rooms, and guests. You can check a box to have properties from The Hotel Collection and Fine Hotels and Resorts displayed at the top.

Of course, if you’re interested in booking through either of those programs, you could also just book on their dedicated pages.

By default, search results are ranked by “recommended,” which seems to be decided by an algorithm factoring in price, location, and reviews.

Terms vary by the specific hotel and rate you book, so make sure to read the fine print.

The site can be a bit confusing when trying to compare prices since American Express doesn’t include all taxes and fees in the price displayed (while some hotel websites do).

For example, we searched for a 4-night stay at the Hyatt Regency London – The Churchill. American Express quoted an average of $337/night, which should make the total stay around $1,348. When you go to book, though, the total with fees is $1,625.

While it initially looks more expensive to book directly with Hyatt (where the cost is quoted at $404/night), that price includes all taxes and fees , so you’ll actually pay $1,611, or $14 less.

Our search for the Marriott Regent Park yielded similar results. It’s listed at $233/night in the search function, which implies the total to be $932.

In reality, once you click through, the total is $1,120. Booking directly with Marriott, rates are listed at $261/night, but that includes taxes and fees — for a total prepaid rate of $1,080.

For the 2 hotels in question, here’s how total prices compared through different portals (sorted by price ascending):

In both tickets, AmexTravel.com was within a few dollars of the other online travel agencies, which were all more expensive than booking directly through the hotel’s website.

Similar to The Hotel Collection, rates booked through AmexTravel.com aren’t eligible for elite benefits or hotel loyalty points.

Bottom Line:  Like most other online travel portals and agencies, prices can vary between AmexTravel.com and the hotel’s direct booking channel. You won’t get elite benefits or hotel points, so it might be worth booking directly if those are valuable to you. 

Flights+Hotel Packages

Like with many online travel portals and even airline websites, you can book packages that include flights and hotels through AmexTravel.com. Usually, the point of booking these packages is to get a discount, special perks, or promotions.

The search window for Flights+Hotels is simple: input airports (or cities), dates, number of travelers, and rooms. Results are listed in a recommended order by default just like when searching for a standard hotel.

Terms vary by the specific package you book, so make sure to read the fine print !

As with standalone flight reservations, AmexTravel.com charges a fee to book Flights+Hotel packages: $6.99 per domestic ticket or $10.99 per international ticket .

Again, these fees are waived for holders of the Amex Platinum card  or the Centurion card.

In the results field, a total starting price  per person is listed, including all taxes and fees with the cheapest flight option. American Express also lists how much you’re saving with the package, although this is missing for some hotels.

Once you select the hotel, you can customize your flight. The total price changes based on which flight you select.

In a sample search, we chose the Hyatt Regency London – The Churchill, and picked the cheapest nonstop flight: British Airways flight, which was Newark Liberty International (EWR) to LHR and London-Gatwick (LGW) to JFK. The package came to $1,446 per person, or $2,892 total.

Annoyingly, AmexTravel.com doesn’t show a breakdown of hotel and airfare costs and fees; instead, it just displays a total per person.

For comparison, you can search the flight and hotels separately. We tried searching for the flight first on the same day.

We found Finnair flights operated by American Airlines for $660 per person — an option that wasn’t offered as part of the package (although with the booking fee, the flights should have been $671). When we filtered the search to British Airways only, it showed a ton of options for $671.

Searching hotels next, we again chose the Hyatt Regency London – The Churchill’s lowest prepaid rate. It was listed as $337 per night for 1 room (plus taxes and fees), for a total of $2,031. For the 2 flights and the hotel, that comes to a total of $3,351, or $1,675.50 per person.

In this case, booking the trip as a package saves almost $460, even though the search results page didn’t highlight any savings specifically.

The main downside to booking a package is that you have less flexibility. Say you want to change hotels for part of the trip or maybe stay with a friend for the last few days. This isn’t an option because you must book a single hotel for the entire time between your flights. It can also make solutions harder to find if there are any problems — although the AmexTravel.com customer support should make up for that.

Bottom Line:  If you’re using AmexTravel.com and your plans allow for the lack of flexibility, you might be able to save a lot of money with a package. Just make sure to compare the listed price to booking everything separately. Note that you can’t book a package retroactively: you have to book the flights and hotel at the same time. 

Rental Cars

AmexTravel.com also offers a rental car booking service. You can make reservations from rental stations at airports and elsewhere.

To search for rental cars, simply enter an airport or city . You can also click a button to search near a specific address.

Results are shown in a handy grid format, with each column showing a different rental company, and each row displaying the pricing for a different category of car (economy, compact, midsize, and so on).

Bookings of up to 4 days are charged a daily rate, while bookings 5-7 days are charged on a weekly basis. There are specific rates for weekends and weekdays, as well as monthly options, with specific details varying by the rental agency.

In several sample searches, prices were generally consistent with other online travel agencies — though sometimes lower by $1-$2/day. Prices were identical to booking with the rental company directly.

Bottom Line:  Renting a car through AmexTravel.com doesn’t get you any benefits above what you’d receive for paying with your credit card, such as the collision damage waiver for paying with your Amex Platinum card. However, the convenient search page makes it a great option for comparing multiple prices at once. 

AmexTravel.com also offers tools to book cruises . In addition to letting you search for cruises all over the world, AmexTravel.com periodically highlights special offers on cruises, usually in the form of credits to use onboard.

To search for cruises, you need to enter the region you want to travel in, the cruise line(s) you want to travel with (or search all available lines), the month you’re planning the trip for, and the approximate length of the cruise you want.

Results are shown in order, from the lowest-priced option to the highest . Note that this is based on the lowest available rate; hovering over any result will show all available cabin types and the corresponding prices.

Under each result, the information shown includes the port of departure/return, date of departure, and ports visited.

Hot Tip:  Wondering what to pack for your time at sea? Check out our ultimate cruise-based packing list  — it’s printable and complete with tons of tips and advice!

Cruise rates booked through AmexTravel.com were within $1-2 of rates found on other online travel agents and websites . We found identical prices on the various cruise company websites — though each online travel portal and cruise line offers different promotions, so it might be worth comparing them.

For example, during a sample search for a weeklong Caribbean cruise in December, we found that Royal Caribbean was offering a $50 onboard credit if you booked directly.

On the search results page, you might notice a tab labeled “Special Offers.” Those offers are generally onboard credits, but can also include discounts or other special features. If you aren’t committed to a specific cruise line, these are often worth exploring.

Those with the Amex Platinum card have special access to the Cruise Privileges Program . Like the Fine Hotels and Resorts program, this is only available on specific cruises, although it’s more limited than FHR.

It includes onboard credit (often higher than otherwise offered) and a special onboard amenity, like complimentary dinner for 2 or a bottle of premium champagne.

Bottom Line: It can be worth booking a cruise through AmexTravel.com, especially if there are special offers. Make sure to compare different booking sites , though, as some may have better or exclusive promotions.

AmexTravel.com offers a feature called Travel Insiders. When you use the program, American Express connects you with a travel expert who can help you plan an itinerary based around your desired destination. Fees vary based on location, length of the trip, and details of the itinerary.

AmexTravel.com can be a very useful tool when booking flights, hotels, vacation packages, cruises, or rental cars. In many cases, it may not offer the best rate options , but it’s worth comparing to other booking sites and airlines or hotels directly.

If you have an American Express card that offers access to the Hotel Collection or Fine Hotels and Resorts, the perks can be very worthwhile.

Additionally, the extra Membership Rewards points you earn by booking through AmexTravel.com can be valuable, as long as the price is right.

Aside from the Hotel Collection and Fine Hotels and Resorts, the real value of AmexTravel.com is in the customer service provided. Booking a trip on your own is easy — dealing with problems when they arise can be less so!

If you book through AmexTravel.com, you’ll have easy access to someone who can help you get on a new flight, find a new hotel, or manage whatever other issues come up day or night. So if you’re looking to have that extra support, then AmexTravel.com might be a great choice for you!

The information regarding the Centurion ® Card from American Express was independently collected by Upgraded Points and was not provided nor reviewed by the issuer. 

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here . For rates and fees of the American Express ® Gold Card, click  here . For rates and fees of the American Express ® Business Gold Card, click here .

Frequently Asked Questions

What is american express travel.

AmexTravel.com is an O nline  T ravel  A gency (OTA), just like Orbitz , Kayak , or Expedia . You can book flights, hotels, rental cars, or cruises through AmexTravel.com.

Do I need an American Express card to use Amex Travel services?

Whether or not you have an American Express card, you can book flights, hotels, rental cars, or cruises through AmexTravel.com. If you do have an Amex card, you might be eligible for certain perks or rewards.

Does American Express Travel cost anything?

If you book a flight through AmexTravel.com, there’s a small fee ($6.99 for domestic flights, $10.99 for international) that fee is waived for Amex Platinum, Amex Business Platinum, and Centurion cardmembers. Other services, like hotels and cruises, do not have fees.

Why should I book with American Express Travel?

AmexTravel.com has very helpful customer service resources. If you have any problems with your trip (like a canceled flight), you can call an agent who can help solve the issue.

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About Jarrod West

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

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Amex Travel: Everything You Need to Know [2021]

Offers contained within this article maybe expired.

American Express has a very robust travel portal. Not only can you book different types of travel, but you can also take advantage of a lot of additional perks and benefits depending on the type of cards you have.

But you need to know the ins and outs of how everything works in order to squeeze out all the value you can.

In this article, I’ll break down everything you need to know about Amex Travel.

I’ll start by explaining the bonus points you can earn and how to use your points to book travel. I’ll then cover some of the special perks you can get through the program like 5X earnings.

And I’ll show you the results from my research I did to see if Amex Travel is cheaper or more expensive than booking directly (the results are a little surprising).

Finally, I’ll show you how to efficiently use Amex Travel to book your travels.

Table of Contents

What is Amex Travel?

Amex Travel is an online travel portal that allows you to book various forms of travel including:

Rental cars

• Vacation Packages

Amex Travel overview

Bonus earnings.

Membership Rewards-earning cards will earn one extra Membership Rewards point for every dollar spent on certain purchases like:

• Pre-paid hotels
• Vacation packages (flight + hotel packages)
• Cruise reservations

Eligible travel purchases do  NOT  include car reservations, non-prepaid hotels, ticketing service or other fees

These Membership Rewards-earning cards that earn an extra point include favorites like the:

• Amex Gold Card
• Amex EveryDay
• Amex EveryDay Preferred
• The Centurion Card
• Blue Business Plus Credit Card
• Business Gold Card
• Business Green Rewards Card

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Platinum Cards

Platinum and Business Platinum Cardmembers are only eligible for 1 additional point on cruise reservations. However, they earn 5X on prepaid hotels and airfare.

If you value Membership Rewards at 1.75 cents per point then it’s like earning  8.75% back on airline purchases !

The Platinum Card earns some pretty impressive rates across the board when it comes to Amex Travel.

Take a look at all of the 5X categories:

Tip: The Platinum Card also comes with some pretty stout benefits including the best airport lounge access offered by any credit card.

Amex Green Card

The Amex Green Card earns a very respectable 3X on a wide range of travel purchases which include amextravel.com. Therefore, you can earn 3X on airfare, hotel bookings, cruises, etc.

Lowest price guarantee

When it comes to booking hotels, you can get the lowest price guarantee with Amex Travel.

Like other similar guarantees, the terms are very strict about when this can be honored.

You will need to find the exact same room in the same hotel for the exact same dates and number of children and adults.

The price will need to be found online before taxes and fees and you must submit your claim prior to your stay before the date of check-in. This perk is only valid for American Express cardmembers.

Certain types of rates not available to the public will be excluded including:

• Rates or discounts that are not available to the general public (e.g., corporate, AAA, government, etc.)
• Hotel rooms booked with loyalty points, coupon promotions, etc.
• Rooms booked on websites that do not allow you to see the name of the hotel until your reservation is complete
• Promotional packages, deals, all-inclusive packages
• Bundles that include additional amenities such as parking, meals, etc.
• Rates booked through the Fine Hotels & Resorts and The Hotel Collection programs.

Elite benefits

If you book through Amex Travel, you will likely lose out on the ability to earn elite credits and also you might even lose out on receiving elite benefits.

For example, if you are a Hilton Honors Gold member, typically you would earn 18 points per dollar spent at a Hilton property.

In addition, you would be eligible for benefits like a free breakfast, upgrades, and late check out.

But if you use Amex Travel to book a stay at a Hilton property, you would not earn 18 points per dollar and you may not receive things like a free breakfast.

You won’t always miss out on receiving your elite perks as I recently received an upgrade as a Hyatt Discoverist on a stay I booked through Amex Travel.

However, it will be on you to contact the property and add your loyalty number to your accounts. In addition, you likely will need to be proactive about requesting benefits like upgrades.

Tip: You can still get elite benefits with the Fine Hotels & Resorts and The Hotel Collection programs.

Access to Amex Travel

Initially I thought that only American Express cardmembers could use Amex Travel to book travel. But I inquired with an American Express agent and they informed me that anybody can use the travel portal.

Is Amex Travel cheaper?

The most important question you are probably wondering is whether or not it is cheaper to book your travel through Amex Travel or directly through the airlines, hotels, etc.

To answer this question, I did a handful of sample bookings for flights, hotels, rental cars, and cruises.

Below are the results.

For flights, all five sample bookings were a little bit cheaper when I chose to book directly. In many cases the price was about $7 cheaper which isn’t a huge gap but is still cheaper nonetheless.

Here are the prices that I compared:

It’s worth noting that American Express imposes small fees for certain airline bookings.

For example, they will charge a non-refundable fee of $6.99 per domestic ticket and $10.99 per international ticket for each ticket for an airline that pays them a standard fee or commission.

So the price differences above likely were affected by these fees.

Tip: Logged in Platinum cardmembers and Centurion members will not be charged this fee.

For hotels, the opposite was true.

Amex Travel was cheaper on more occasions although in some cases the price was virtually identical.

Also, you can earn 5X Membership Rewards on pre-paid hotel stays with your Platinum Card. That’s a lot of points and in some cases it could make up for the lost value of elite benefits.

The rental car prices were almost completely identical.

The cruises were generally cheaper with direct booking. This was partially the result of flash sales that were happening with some of the cruise lines. These flash sales were not showing up on Amex Travel.

Overall, my data points showed that booking flights is slightly more expensive through Amex Travel (likely due to Amex fees) but that booking hotels and rental cars can be virtually identical.

Cruises may also be identical in pricing but you may not have access to flash deals which can cause significant discrepancies in price.

Tip: The Platinum Card receives special perks on some cruise packages such as credits.

Using Membership Rewards to book Amex Travel

One of the cool things about Amex Travel is that you can use your Membership Rewards points to book travel.

Your redemptions must involve a minimum of 5,000 Membership Rewards.

Something important to know is that the value of your points will differ based on the type of travel that you book.

Here is a breakdown of the value your points get for different types of travel.

Tip: You can also use the points calculator to check out the value of your Membership Rewards.

As you can see, flights and hotels through the FHR get the most value for your points. Other types of redemptions like hotels are not great.

When you consider that a card like the Chase Sapphire Preferred can get you 1.25 cents per point in the Chase Travel Portal on all different types of travel, all of a sudden redeeming Membership Rewards for .7 cents per point seems very poor.

If you have a small business card like the Business Platinum Card or the Business Gold Card , you can actually get more value for your points.

The Business Gold Card has a 25% bonus which comes out to 1.33 cents per point . Meanwhile, the Business Platinum Card  has a 35% bonus which comes out to 1.54 cents per point.

You can only get the bonus/rebate for either a First or Business class flight on any airline or for flights with your selected qualifying airline.

Here some of the airlines you might be able to choose:

• Alaska Airlines
• American Airlines
• Delta Airlines
• Frontier Airlines
• Hawaiian Airlines
• JetBlue Airways
• Spirit Airlines
• Southwest Airlines
• United Airlines

Note: There is a limitation on your rebate as you will only be able to receive up to 250,000 bonus points per calendar year for the Business Gold Card and up to 500,000 points per calendar year for the Business Platinum Card.

Alternative to using points for Amex Travel

Instead of using your points on travel, you could redeem them in other forms such as cash back, gift cards, or on Amazon.

The values for cashback and Amazon are not very good as you can see below but sometimes gift cards can be a decent option when you can cash out at one cent per point.

Should you use your Membership Rewards?

Even though your Membership Rewards can be transferred out to valuable travel partners for optimal value, sometimes it could make sense to use a travel portal.

One of the biggest reasons is that using something like Amex Travel is simpler.

You don’t have to deal with black out dates, award inventory, or figuring out how to do transfers and booking with partners.

However, if you do decide to transfer your points to American Express travel partners, here is a breakdown of the partners you can transfer to:

Related travel programs

There are three programs that are related to Amex Travel but are also different and stand out in different ways.

These include the:

The Hotel Collection

Fine hotels and resorts, international airline program.

These programs are mostly focused on premium and luxury travel so if you are in those markets, you will get the most value out of these related programs.

The Hotel Collection is a special hotel portal that allows you to receive up to $100 in property credits and upgrades when you book hotels of two nights or longer.

The Hotel Collection is only available to the following U.S. American Express Card Members:

• Consumer and Business Gold Card Members
• Business Gold Rewards Card Members
• Consumer and Business Platinum Card Members
• Consumer and Business Centurion Members

The hotel credit will equal the amount spent on the hotel at checkout up to $100 and it will be credited at check out based on qualifying charges made excluding charges for taxes, gratuities, fees and cost of room.

You must make your payment in full with an American Express Card in the Eligible Card Member’s name.

Also, the cardholder must travel on the itinerary booked. There is a limit of one credit per room per stay and a three room limit per card member per stay.

Room upgrade is based on availability and eligibility at check-in.

For bookings made on  amextravel.com , you will earn 2X Membership Rewards on each The Hotel Collection booking and you can also use Pay with Points.

Amex Fine Hotels and Resorts , also known as “FHR,” is a luxury hotel program that offers special elite-like perks at over 975 world-class properties all around the world. 

There are also special hotels within this program known as Preferred Hotels & Resorts which “represents one of the world’s finest and most diverse portfolios of independent hotels.”

These hotel networks are only available to cardmembers of Platinum Cards and Centurion Cards.

Amex Fine Hotels and Resorts offers an entire suite of benefits which include: 

• Noon check-in, when available
• Guaranteed 4pm late check-out
• Room upgrade upon arrival, when available
• Daily breakfast for two people
• Complimentary Wi-Fi
• Special amenity unique to each property

As mentioned above, you can earn 5X with the Platinum Card on prepaid bookings through FHR . Something else that stands out is that you can still receive your elite benefits and elite credits when going through this portal.

The Amex International Airline Program (IAP) is a special program available to Platinum cardholders and Centurion cardholders that allows you to receive special discounts on up to eight first class, business class, and premium economy fares when booking through Amex.

The discounts can range from saving a couple of hundred bucks to saving a few thousand bucks so the International Airline Program can be arguably the most valuable benefit offered by any American Express card.

Not every airline participates in the program. Currently, here is the list of airlines that participate:

• Air New Zealand
• Asiana Airlines
• British Airways
• Brussels Airlines
• Cathay Pacific
• China Airlines
• Etihad Airways
• Japan Airlines
• South African Airways
• Virgin Atlantic

You’ll notice that notably absent are domestic carriers United and American.

How to use Amex Travel

• Head to the Amex Travel website
• Choose the type of travel you want to book and input your destinations, travel dates, etc.
• Utilize filters to find the type of booking best suited for you
• Complete your booking!

The main menu

If you hover over “Book” you will then be able to select the type of travel you want to book.

(The default menu already displays flights, hotels, and vacations so you can easily start the booking process for those.)

For flights, simply enter in your departure and arrival locations along with your dates and other details such as cabin preference.

You’ll then see results populated and you can use filters to narrow down the results. You can sort by things like price, duration, and departure time. You can also filter the results down by airline.

The search results allow you to quickly view details like baggage fees and in some cases you’ll also be able to view the seat map which is very convenient.

The hotel search results also provide you with robust filters and sort features to make your searching efficient.

I like to use the map feature and to filter by stars to narrow down my potential properties.

You can also filter by price and if you are interested in the luxury hotel collection or find hotels and resorts you can filter by those programs.

If you do come across a hotel that is part of the Fine Hotels and Resorts, you will see that clearly indicated on the search result.

The same applies for The Hotel Collection.

Make sure that you pay attention to the cancellation policy for that specific hotel.

As you view the search results, you can see if there is flexible cancellation which would allow you to cancel up to a certain window prior to booking.

If there is a flexible cancellation policy, you will be able to view the exact terms to see the deadline to get a refund. When you click on “cancellation policy” you will see a message like this:

There is no charge for cancellations made before 18:00 (property local time) on March 16, 2021. Cancellations or changes made after 18:00 (property local time) on March 16, 2021 or no-shows are subject to a property fee equal to 100% of the total amount paid for the reservation.

Other hotels will be completely nonrefundable.

Again, you can always click on a hotel and then click on view cancellation policy to get the specific terms for that booking.

For rental cars, you have a lot of filters that you could use for things like the size of the rental car, the rental car company, price, etc. You will be able to easily view if the booking has free cancellation or not.

If you have an account, you should take a short amount of time to fill in your profile.

You will be able to input your personal details like your name and birthdate to make a booking quicker in the future. You can also input your known traveler number and your redress number if you have one.

In addition to your personal information, you can also easily add loyalty numbers to your frequent flyer program and hotel loyalty programs.

Next you can select things like your travel preferences. So for example, for flights you can select if you want a window or aisle seat. Or perhaps you have a meal preference such as gluten free meals.

And then if there are any additional preferences like unaccompanied minor status , vision impairments , etc., you can select those.

Finally, you can also add companions.

Amex Travel also has a section where you can view all of your booked trips.

This is really convenient when you need to change or cancel the booking since you have a quick way to find them.

You can also view past trips.

Amex Travel FAQ

Based on my 20 data points, Amex Travel is slightly more expensive for airfare (likely due to Amex fees) but prices are virtually identical for other types of travel such as hotels and car rentals. In some cases, Amex Travel had cheaper prices.

The Platinum Card is the best Amex card to use because you can take advantage of special 5X earnings on flights and hotels and also receive solid travel protections.

You may not receive your elite status benefits when booking hotels through Amex Travel because it is considered an OTA. However, you can still contact the hotel ahead of time and ask them to add your loyalty number to your reservation. After they do that, you may be able to receive some elite benefits depending on the brand and property. You can still get elite benefits with the Fine Hotels & Resorts and The Hotel Collection programs.

Yes, you can book travel with points on Amex Travel. However, you will have to use a minimum of 5,000 Membership Rewards.

Yes, Membership Rewards earning cards will earn one additional point when booking on Amex Travel for certain types of purchases. However, some cards like the Platinum Card and the Green Card will earn additional points.

Yes, but you may be subject to a non-refundable telephone air transaction service fee of $39 per ticket for airline tickets or air + hotel packages. Also, reservations within 6 hours of departure cannot be made by telephone.

Yes, you can change your airline booking but you may be subject to fees from the airline. In addition, American Express may charge you a $39 change fee per ticket reissue .

For bookings made online you can call Amextravel.com at: 1-800-297-2977. If you made your booking by phone with a Platinum Travel Counselor, you can call 1-800-443-7672.

No, you will need to use a card that has travel insurance like the Platinum Card or purchase a travel insurance package to get insurance for your bookings.

Flights Hotels Rental cars Cruises Vacation Packages

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

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Amex Platinum Travel Phone Number

American Express has been voted one of the best financial institutions for satisfactory customer service. The Platinum Card from American Express is the best card offering amazing benefits towards travel purchases annually. Some of the best rewards and benefits include exclusive perks such as complimentary travel insurance and airport lounge access.

The more cardholders pay for eligible purchases, the more Membership Rewards points they receive. Therefore, the cardholder of the Amex Platinum Card or Amex Business Platinum Card will enjoy premium benefits towards travel.

Aside from receiving the best benefits, all card members will access 24/7 customer service from American Express during travel. The American Express Travel website facilitates online flight booking and assists cardholders to secure reservations in partnering hotels such as Hilton Hotels. Cardholders will also use the concierge services to help book travel destinations and tickets to sold-out events in-person or online. The concierge service also covers emergencies faced by the cardholder during travel, ensuring the cardholder’s safety.

Thus, the Platinum Card from American Express offers cardholders maximum benefits and the best customer service options.

Table of Contents

Key Takeaways

·         The Platinum Card from American Express offers the best customer care service for cardholders during travel

·         Cardholders of the Amex Platinum Card will receive help for different services through different numbers offered by American Express

Priority Pass Number

The Priority Pass Lounges are a partnering lounge that offers cardholders complimentary access to the lounge as they wait for their flight. The cardholder must show their eligible Platinum Card, same-day boarding pass, and Priority Pass Card to receive an entry. Cardholders will receive the complimentary membership upon card account opening since they must show the Priority Pass Card as a requirement for access.

Also, cardholders will receive complimentary guest access for one guest in participating lounges across the world. Additional guests will be charged at a cost per the charge rate charged through the Platinum Card after the visit is reported.

There are over 1000 Priority Pass Lounges worldwide which Platinum cardholders have access to as they travel. In case of any issue concerning Priority Pass, Amex Platinum cardholders can contact American Express when they are in or outside the US. The official number given by American Express on matters relating to Priority Pass is 1-800-801-6564 for those within the US.

If you are traveling outside the US and need to make a call, you can use the call collect at 1-954-503-8868 across the world.

Platinum Card Concierge Service Contact Number

The Platinum Card Concierge services offer any form of assistance, especially in a hotel, but it can extend to other companies. The Platinum Card concierge services offer various services to its cardholders, assisting them in their trip. The Platinum Concierge service is only available to premium cards such as the Platinum Card, Business Platinum Card, or its other versions.

Cardholders can make dining and tickets reservations, in-store and online purchases, and ask a concierge to book restaurants on their behalf. Thus, concierge services help the cardholder, including in emergencies such as retrieving missing baggage during travel.

The cardholder is responsible for fees and taxes charged when a concierge is purchasing items on their behalf. The cardholder picks the tab covered by the Amex Platinum Card, but the purchases remain protected under American Express policies. Cardholders will request concierge services by calling 800-525-3355 while in the US, the same as the number on the Amex Travel website.

International calls can be made through a call collect at 617-622-6756 for cardholders outside the US. Alternatively, call the number on the back of your card, which allows you to choose the concierge service you need.

How do I contact Amex Travel International?

American Express customer services extend all over the world, especially for cardholders making a trip outside the US. American Express has offered numbers that ensure cardholders speak directly to customer service attendants for further help. The international phone numbers are available 24/7, although some have specific times that the lines are open. They include the following:

Amex Number

Availability

United Kingdom

+44 1273696933

+88 6227190707

+34 902375637

+66 22735544

New Zealand

+61 292718666

+81 332206100

+52 5553262929

+39 0672282

+1 9054740870 or +1 8006682639

+54 1143103002

+55 34 21026266

+33 147777000

+91 1242801800

+43 810910940

+49 6997971000

+85 222771010

+65 68801900

Netherlands

+31 205048000

M-F 8:00-20:00

+45 70 20 44 99

M-F 8:30-16:30

+47 24 05 52 63

M-F 8:00-18:00

+46 771295600

M – F: 8:00-18:00

+35 8961320400

M-F: 9:00-18:00

No matter the location, cardholders will receive quality services with ready-to-serve attendants to assist in any way possible. That way, the cardholder will feel secure and protected as they book their flight, even through American Airlines or flying a different airline. Cardholders will receive other services, including help to cancel or book restaurant reservations, book a hotel stay, and submit membership for partnering airport lounges.

Travel has never been easier using a travel card like the American Express Platinum Card. Aside from offering travel rewards and offers, the Platinum Card offers other benefits through their travel phone number. Cardholders can access Platinum Card concierge services, Priority Pass membership, and other forms of assistance through a phone number. Whether in the US or international countries, cardholders will still receive assistance from American Express.

Alternatively, cardholders may call the number on the back of their cards if they need help remembering the numbers to call.

How do I contact Amex Travel?

The Amex Travel contact can be found on the amextravel.com website, mainly used by cardholders to book a flight directly through the airlines. The number is 1-800-525-3355 for cardholders within the US or a collect call at 617-622-6756 for those outside the US. Alternatively, cardholders may contact the number on the back of their card for help directing them to the right channels.

Most countries have 24/7 open customer service numbers, which cardholders use to reach American Express for assistance.

What is Amex Global Travel phone number?

American Express cardholders can access customer care in over twenty different countries worldwide. However, each country has a unique phone number cardholders use to access American Express services. If you lack the option of using the numbers, try calling the number on the back of your Platinum Card for further assistance.

Does Amex have 24-hour customer service?

Yes, Amex has a 24-hour customer service number readily available to all cardholders, regardless of location. However, some areas limit the hours the Amex customer care service is running and accessible to cardholders. The number found on the back of your Platinum Card will always work, especially if you need immediate assistance.

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Benefits of the American Express Platinum Card

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The Platinum Card® from American Express is like a flashy suitcase overflowing with premium benefits for your travel experience.

It has a $695 annual fee, yes, but it also comes with a slew of valuable benefits that can easily make up for that cost, assuming you'll use them. From travel credits and airport lounge access to purchase protections and exclusive services, this card is all about luxury.

Here are the benefits of The Platinum Card® from American Express :

» MORE: Complete card details for the American Express Platinum

Points: Rewards on spending

The Platinum Card® from American Express earns Membership Rewards points , which offer flexible redemption options that vary in value.

1. A jet-setting welcome offer

The introductory offer can take your travel further: Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Terms Apply.

» MORE: American Express card benefits you may not know you have

2. Big travel rewards

You earn ongoing Membership Rewards at the following rates:

5 Membership Rewards points per dollar on up to $500,000 spent per calendar year on flights booked directly with airlines or with American Express Travel.

5 points per dollar on prepaid hotels booked through American Express Travel.

2 points per dollar on other eligible travel expenses booked through American Express Travel.

1 point per dollar on all other purchases.

Terms apply ( see rates and fees ).

» MORE: NerdWallet review of the American Express Platinum

3. AmEx Offers

As a cardholder, you’re eligible to earn additional rewards or rebates in the form of a statement credit when you activate AmEx Offers and use your card to shop with specific merchants. Terms may apply, so read the fine print carefully to ensure you can collect an offer. Enrollment is required.

Perks: Goodies that come with the card

The Platinum Card® from American Express offers a long list of perks, most of which require you to use the card to qualify for them.

4. Up to $200 in annual credit for airline incidental fees

You can choose one qualifying airline to receive up to $200 per calendar year in statement credit when you enroll and charge incidental fees such as checked bags or in-flight refreshments to your card. Learn more about travel credits .

5. Up to $200 in Uber cash for rides

You’re automatically enrolled in Uber VIP status, which connects you with top-rated drivers. And you’ll get up to $15 monthly in Uber Cash for rides in the U.S. on your Uber account, plus a bonus of up to $35 in December. You must add your card as a payment method in the Uber app.

6. Up to $200 in annual hotel credit

You'll get a credit on prepaid bookings with American Express Travel at The Hotel Collection (two-night minimum required) or Fine Hotels + Resorts properties (more than 2,200 worldwide) when you pay with the card, up to $200 each calendar year.

7. Up to $300 Equinox credit

You'll get up to a $300 statement credit when you use the card to pay for an Equinox fitness club membership. Or it can be applied to Equinox+, an on-demand fitness app.

8. $300 SoulCycle credit

When you purchase a SoulCycle at-home bike, you'll receive a $300 statement credit. Enrollment is required, and you need to have an Equinox+ subscription to qualify.

9. Up to $240 in digital entertainment credit

This credit can be applied at $20 per month when using the card to pay for one of the following services: Peacock, Disney+, The Disney Bundle, ESPN+, Hulu, The New York Times and The Wall Street Journal, up to $240 per calendar year. Enrollment is required.

10. $189 Clear credit

This annual credit covers the cost of Clear , which uses biometrics to let members bypass part of the security line at airports and stadiums in some cities.

11. Reimbursement of application fees for TSA Precheck or Global Entry

You get a statement credit either once every four years for Global Entry or once every 4.5 years for TSA Precheck. Learn more about TSA Precheck and Global Entry . TSA Precheck costs $85, while Global Entry costs $100.

12. Up to $100 in statement credits annually at Saks Fifth Avenue

Receive this amount annually for purchases made in-store or online with your card. Credits are divvied up in $50 increments; one from January through June, and the other from July through December. Enrollment is required.

13. Walmart+ Monthly Membership Credit

Use the card to pay for a monthly Walmart+ membership and get reimbursed with statement credits for the full amount (up to $12.95 plus applicable taxes). Terms apply. A Walmart+ membership offers perks like free delivery on groceries, free shipping, savings on gas, returns from home and video streaming with Paramount+, among others.

Terms apply.

Lounge benefits

14. access to the american express global lounge collection at airports.

This portfolio includes Centurion Lounges , Delta Sky Clubs (when flying Delta only), Priority Pass Select , International American Express lounges, Airspace and Escape lounges. Enrollment required. Terms apply.

15. Centurion Lounge Complimentary Guest Access

Get complimentary guest access to a Centurion Lounge after spending $75,000 in eligible purchases in a calendar year. You can bring two guests per visit into locations of The Centurion Lounge in the U.S., Hong Kong International Airport and London Heathrow Airport. Terms apply.

Hotel-friendly benefits

16. upgrade to marriott bonvoy gold elite status.

You don’t have to do much work to earn this status. Simply enroll and you’ll be eligible for a 25% Marriott Bonvoy points bonus, an enhanced room at check-in (when available), 2 p.m. late checkout, free in-room Wi-Fi and more. Terms apply.

17. Upgrade to Hilton Honors Gold status

When you enroll in this status, you get room upgrades at select properties (when available), a complimentary fifth reward night on standard room reward stays of five nights or more, and 80% bonus points on all Hilton Honors base points. Terms apply.

18. Money-saving perks for stays booked through The Hotel Collection

If you book a stay of at least two consecutive nights with The Hotel Collection at over 600 properties, you can get a $100 hotel credit to spend on dining, spa and resort activities. You can also qualify for a room upgrade upon arrival depending on availability.

19. Complimentary benefits through Fine Hotels & Resorts

At over 1,300 properties, you can get a room upgrade (when available), daily breakfast for two, guaranteed 4 p.m. late checkout, noon check-in (when available), complimentary Wi-Fi and an amenity credit valued at $100.

20. Free shipping with ShopRunner

Get unlimited free two-day shipping and free return shipping on qualifying items when you sign up for a ShopRunner membership using your card. Enrollment required.

21. Concierge service

You have 24-hour access to assistants for personal, travel or card-related needs. The service is free, but fees may apply for costs incurred to fulfill your requests.

22. Low fares through the International Airline Program

You and your travel companions could earn savings on International First, Business and Premium Economy Class tickets on over 20 participating airlines when you book through American Express Travel.

23. Savings with the Cruise Privileges Program

Use your card to book cruises of five nights or longer through American Express Travel and get up to $300 in shipboard credit per stateroom. Additional perks include exclusive amenities that vary per cruise line and one extra Membership Rewards points per dollar spent.

24. Car Rental Privileges

Get complimentary premium status for car rental programs like Avis Preferred, National Car Rental Emerald Club and Hertz Gold Plus Rewards when you enroll in Car Rental Privileges. You’ll be eligible to receive upgrades, discounts and priority service for your next car rental at participating locations, depending on availability, when you pay with the card. Terms apply.

25. Deals through the Amex Auto Purchasing Program

You’re connected with eligible dealers that accept American Express. Dealers on the auto purchasing program's website accept your card for at least $2,000 and up to the full purchase price of the car. These same dealers also offer a Guaranteed Savings Certificate on your configured car and in-stock cars that align with your preferences. Terms apply.

26. An extra point when booking Platinum Destinations Vacations

Get one extra Membership Rewards point per dollar spent with your card on an eligible vacation package booked through the Platinum Travel Service.

27. Additional value through the InCircle rewards program

Enroll your card into InCircle, a Neiman Marcus and Bergdorf Goodman rewards program, and you can earn a $100 point card every time you earn 10,000 InCircle points. Points cards can be used to shop at Neiman Marcus, Bergdorf Goodman, Last Call, Horchow and CUSP. Terms apply.

28. AmEx Carbon Emissions Tracker

Receive an estimate of your carbon emissions based on purchases made with the card, contribute monthly to carbon removal projects and get carbon reduction tips and information.

Access to unique experiences

29. the global dining access by resy.

Get access to exclusive reservations at popular restaurants, Priority Notify and a badge on your Resy profile that confirms membership to the Global Dining Access program.

30. Exclusive events

The “By Invitation Only” platform offers an open invitation to purchase tickets to exclusive events from sporting and fashion to dining, art and performances.

31. An open invitation to events with Membership Experiences

Get access to presale tickets, offers, special events and experiences in music, theater and sports, to name a few.

32. A better view with American Express Preferred Access

Get dibs on coveted seats and advance ticket sales for concerts, sports and entertainment events.

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Convenient features

33. no foreign transaction fees.

The Platinum Card® from American Express doesn’t charge foreign transaction fees, but you may experience limited merchant acceptance abroad. American Express cards aren’t as widely accepted internationally as Visa and Mastercard products. See NerdWallet’s best no foreign transaction fee cards.

34. Upgrade with points

Redeem Membership Rewards points for an airline ticket upgrade. The dollar amount of the upgrade will be charged to the card and points will be subtracted from your Membership Rewards to cover the expense as a credit. Terms apply.

35. No preset spending limit

The Platinum Card® from American Express doesn’t have a preset spending limit. You’ll still have a general limit, though, that fluctuates with changing factors such as your purchases and credit history. Regardless of how much you spend, you’ll have to pay it off in full every month.

36. A lower annual fee on additional cards

Add authorized users to your account and earn Membership Rewards points for all qualifying purchases made by additional card members. The annual fee is $195 for every additional card. Terms apply.

37. CreditSecure

Enroll in CreditSecure with the card to receive fraud assistance services and monitoring for your credit and identity. You’ll pay $1 for the first 30 days and $16.99 per month thereafter.

Protections

Retail and travel, 38. cell phone protection.

Get reimbursed after paying to fix or replace a lost or damaged cell phone , up to $800 per claim, with a limit of two approved claims per 12-month period. To qualify, you must pay for the cell phone bill with the card and pay a $50 deductible for each approved claim. Terms apply.

39. Purchase protection

This benefit protects qualifying purchases made with your card if they’re accidentally damaged, stolen or lost for up to 90 days from the purchase date. Coverage includes up to $10,000 per incident for up to a maximum of $50,000 per year. Learn more about purchase protection.

40. Return protection

If a merchant won’t take an item back within 90 days, American Express may refund you the value up to $300 item purchased with your card (for a maximum of $1,000) per year. The benefit doesn’t cover costs for shipping and handling. Learn more about return protection.

41. Extended warranty

Get up to an extra year added to an original manufacturer’s warranty of five years or less when you use the card to pay for qualifying purchases. Terms apply. Learn more about extended warranty protections.

42. Baggage insurance plan

If your luggage is lost, damaged or stolen, this plan covers you up to $2,000 for checked bags and up to a combined maximum of $3,000 for checked and carry-on baggage. You have to pay for the entire fare with your card to be covered. Terms apply.

43. Car rental loss and damage insurance

This benefit offers secondary coverage for a rental car that is damaged or stolen. To qualify, you must pay for the rental car with your card and decline the collision damage waiver. Exclusions and terms apply. Learn more about rental car coverage provided via cards.

44. Premium Car Rental Protection

When you enroll and purchase Premium Car Rental Protection with the card and pay for rental charges with the card, you’ll be charged a flat rate per rental for up to 42 consecutive days and receive primary rental coverage. The flat rate also applies to rentals of eligible luxury cars, SUVs and pickup trucks. Terms apply.

45. Trip delay insurance

Pay for a round trip with the card and get covered if your trip is delayed by more than six hours for a qualifying reason. Trip delay insurance will reimburse certain expenses made with the card (up to $500 per trip) that result from the delay. Examples of expenses include meals, lodging, toiletries, medication and personal use items, to name a few. You’ll get a maximum of two claims per eligible card for every 12-month period.

46. Trip cancellation and interruption insurance

When you purchase a round trip with the card and the trip is interrupted or canceled for a qualifying reason, the insurance will reimburse non-refundable expenses made with the card. Coverage applies on up to $10,000 per trip and up to $20,000 per eligible card per consecutive 12-month period. Terms apply.

Emergency services: Assistance 24 hours a day

47. premium global assist hotline.

If you’re traveling farther than 100 miles from home, American Express offers around-the-clock medical, legal, financial or other select emergency and assistance services. This benefit may also provide emergency medical transportation assistance. You may be responsible for any costs charged by third-party service providers.

More about the card

Complete card details for The Platinum Card® from American Express

NerdWallet review of The Platinum Card® from American Express

Cell phone protection

Coverage for a stolen or damaged eligible cellular wireless telephone is subject to the terms, conditions, exclusions and limits of liability of this benefit. The maximum liability is $800, per claim, per eligible card account. Each claim is subject to a $50 deductible. Coverage is limited to two claims per eligible card account per 12 month period.

Eligibility and benefit level varies by card. Terms, conditions and limitations apply.

Please visit Travel and Retail American Express Card Benefits | AmEx for more details.

Underwritten by New Hampshire Insurance Company, an AIG Company.

Purchase protection

Purchase protection is an embedded benefit of your card membership and requires no enrollment. It can help protect covered purchases made on your eligible card when they’re accidentally damaged, stolen, or lost, for up to 90 days from the covered purchase date. The coverage is limited up to $10,000 per occurrence, up to $50,000 per card member account per calendar year. Coverage limits apply.

Underwritten by AMEX Assurance Company.

Return protection

With return protection, you may return eligible purchases to American Express if the seller won't take them back up to 90 days from the date of purchase. American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per card account, if you purchased it entirely with your eligible American Express® Card. Purchases must be made in the U.S. or its territories.

Extended warranty

When an American Express® card member charges a covered purchase to an eligible card, extended warranty can provide up to one extra year added to the original manufacturer’s warranty. Applies to warranties of five years or less. Coverage is up to the actual amount charged to your card for the item, up to a maximum of $10,000; not to exceed $50,000 per card member account per calendar year.

Baggage insurance plan

Baggage insurance plan coverage can be in effect for covered persons for eligible lost, damaged, or stolen baggage during their travel on a common carrier vehicle (e.g. plane, train, ship, or bus) when the entire fare for a ticket for the trip (one-way or round-trip) is charged to an eligible card. Coverage can be provided for up to $2,000 for checked baggage and up to a combined maximum of $3,000 for checked and carry-on baggage, in excess of coverage provided by the common carrier. The coverage is also subject to a $3,000 aggregate limit per covered trip.  For New York State residents, there is a $2,000 per bag/suitcase limit for each covered person with a $10,000 aggregate maximum for all covered persons per covered trip.

Car rental loss and damage insurance

Car rental loss and damage insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the commercial car rental company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

Underwritten by AMEX Assurance Company. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc.

Trip delay insurance

Up to $500 per covered trip that is delayed for more than 6 hours; and two claims per eligible card per 12 consecutive month period.

Trip cancellation and interruption insurance

The maximum benefit amount for trip cancellation and interruption insurance is $10,000 per covered trip and $20,000 per eligible card per 12 consecutive month period.

Eligibility and benefit level varies by card.

Terms, conditions and limitations apply. Please visit Travel and Retail American Express Card Benefits | AmEx for more details.

On a similar note...

Find the right credit card for you.

Whether you want to pay less interest or earn more rewards, the right card's out there. Just answer a few questions and we'll narrow the search for you.

Everything you need to know about Amex’s Premium Global Assistance and trip insurance benefits

Update : Some offers mentioned below are no longer available. View the current offers here .

Although perks like unparalleled airport lounge access , an up to $200 annual airline credit , up to $200 annual prepaid hotel statement credit and up to $200 annual Uber credit (for U.S. services) may seem like the most valuable benefits of The Platinum Card® from American Express, there are a number of lesser-known perks the card offers . Among them are Premium Global Assist and trip insurance . (Enrollment required.)

These protections are separate from perks like baggage insurance — they assist with more severe issues like emergency medical transportation and unforeseen trip cancellations. While we all hope never to have to use these benefits, they're worth familiarizing yourself with , as they can save you a ton of money and aggravation if you are in a time of need.

Want more credit card news and advice from TPG? Sign up for our daily newsletter .

Amex cards that offer Premium Global Assist and trip insurance

All Amex cards have access to Amex's Global Assist Hotline, but trip insurance benefits are reserved for the higher-end cards. For the most protection, you'll need Amex's premium cards:

• The Platinum Card from American Express
• The Business Platinum Card® from American Express
• American Express Corporate Platinum Card
• Hilton Honors American Express Aspire Card
• Delta SkyMiles® Reserve American Express Card
• Delta SkyMiles® Reserve Business American Express Card
• Marriott Bonvoy Brilliant® American Express® Card
• American Express Centurion Card
• American Express Business Centurion Card

The information for the Hilton Aspire Amex, Amex Corporate Platinum, Amex Centurion and Amex Business Centurion cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Related: Which is the best American Express credit card for you?

What is the Premium Global Assist Hotline?

Whenever you're traveling on a trip of 90 days or less and that is 100 miles or more from home, you have access to Amex's Premium Global Assist Hotline.

This 24/7 hotline can help you with everything from customs information and destination guides to unexpected issues you may encounter during your trip, such as arranging emergency medical transportation, medical prescription replacement, missing luggage assistance and legal assistance. For example, TPG reader Joseph was able to get tremendous value from the Global Assist Hotline during a trip to New Zealand when both of his children got sick and he needed help finding reputable medical facilities nearby.

While most services the hotline coordinates for you are at your own expense, there are some benefits available to Platinum and Centurion cardholders at no cost. They include emergency medical transportation and evacuation — if the Amex physician or local physician decides that it is medically necessary and advisable due to inadequacy of local facilities — and repatriation of mortal remains.

There are some important exclusions, such as pre-existing conditions and refusal of permission by local authorities, so you'll want to read the full terms and benefits guide (warning: PDF link) for your card. Also, note that the coverage is only for the cost of evacuation, not the actual medical care.

Related: What's covered by credit card travel accident and emergency evacuation insurance?

What's covered by trip insurance?

Amex offers two types of trip insurance benefits: trip delay insurance and trip cancellation and interruption insurance . They're pretty self-explanatory, but here's what you need to know.

With the trip delay insurance provided by the cards listed above, you'll be reimbursed for unexpected expenses — such as meals, lodging, and personal-use items — if your trip is delayed by more than six hours due to a covered reason. You're covered up to $500 per trip so long as you booked round-trip flights and paid entirely with an eligible card (if you paid taxes and fees on award tickets or Pay With Points tickets, that is also covered).

Amex defines round-trip tickets as travel consisting of "roundtrip, one-way, or combinations of roundtrip or one-way tickets." So, for example, an itinerary bringing a covered traveler from New York to Los Angeles, then back from San Francisco to New York would qualify.

Some of Amex's mid-tier cards offer trip delay protection as well, but only for delays of more than 12 hours, with reimbursement of only up to $300.

Related: Your guide to Amex's travel insurance coverage

On the other hand, trip cancellation and interruption insurance provide reimbursement for covered expenses when you are forced to cancel or cut a covered trip short for an eligible reason. If you qualify, you may receive reimbursement of non-refundable travel expenses of up to $10,000 per trip, with a maximum of up to $20,000 per eligible account for each consecutive 12-month period.

Related: Comparing built-in travel insurance with the Chase Sapphire Reserve and Amex Platinum

Covered reasons for canceled trips include inclement weather, terrorist action, call to jury duty, or sudden illness or injury to you or an eligible traveler. Again, you must book "round-trip" travel, paid for entirely using your eligible card, to be covered.

Here's a sampling of what's not covered by trip cancellation/interruption insurance. Notably, avoiding outbreaks generally isn't covered . You'll likely only get coverage in connection with COVID-19 if you contract the virus or a physician requires you to quarantine for health reasons related to COVID-19 on or before the departure of your trip.

• Pre-existing conditions.
• The eligible traveler's suicide, attempted suicide or intentionally self-inflicted injury.
• A declared or undeclared war.
• Mental or emotional disorders, unless hospitalized.
• The eligible traveler's participation in a sporting activity for which he or she receives a salary or prize money.
• The eligible traveler being intoxicated at the time of an accident. Intoxication is defined by the laws of the jurisdiction where such accident occurs.
• The eligible traveler being under the influence of any narcotic or other controlled substance at the time of an accident, unless the narcotic or other controlled substance is taken and used as prescribed by a physician.
• The eligible traveler's commission or attempted commission of any illegal or criminal act, including but not limited to any felony.
• The eligible traveler parachuting from an aircraft.
• The eligible traveler engaging or participating in a motorized vehicular race or speed contest.
• Dental treatment, except as a result of accidental bodily injury to sound, natural teeth.
• Any non-emergency treatment or surgery, along with any routine physical examinations.
• Hearing aids, eye glasses or contact lenses.
• One-way travel that does not have a return destination.
• A counterfeit scheduled airline or train ticket, or a scheduled airline or train ticket which is charged to a fraudulently issued or fraudulently used eligible card.
• Any occurrence while the eligible traveler is incarcerated.
• Loss due to intentional acts by the eligible traveler.
• Financial insolvency of a travel agency, tour operator or travel supplier.
• Any expenses that are not authorized and reimbursable by the eligible traveler's employer if the eligible traveler makes the purchases with a commercial card.

Related: TPG's comprehensive guide to independent travel insurance — including coronavirus coverage

Bottom line

Lesser-known benefits such as Premium Global Assist Hotline and trip insurance can be lifesavers. Whether you're planning a winter getaway or taking a post-pandemic family vacation to New Zealand like TPG reader Joseph, hopefully, this post has given you some peace of mind that your Amex Platinum Card will help save the day in case anything goes wrong. Just be sure to review your card's benefit guide very carefully for the full list of terms and conditions.

Official application link: Amex Platinum with a 80,000 Membership Rewards Points after you spend $6,000 on purchases within the first six months of card membership.

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You’re a Member When Every Trip Can Be Extraordinary

Book through American Express Travel® and elevate your next journey.

Plan Your Ideal Getaway 

With the many travel benefits of your personal Platinum Card ® .

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Elevate Your Stay With Fine Hotels & Resorts®

Explore a curated list of hotels worthy of your dreams. From city escapes to beachside destinations, any one of the 1,500 Fine Hotels + Resorts properties are thrilled to welcome Platinum Card Members. Book through American Express Travel and receive benefits that elevate your stay from morning to night, like daily breakfast for two, 4pm check-out, and more. Terms apply.‡

Enjoy More Benefits With The Hotel Collection

Style, perks, and benefits await at over 700 boutique, design-inspired hotels around the world. Enjoy premier benefits unique to each property – including a room upgrade at check-in when available and a $100 experience credit – when you book a prepaid stay of at least two consecutive nights with The Hotel Collection through American Express Travel. Experience credit varies by property. Certain room categories not available for upgrade. Terms apply.‡

Airfares Just for You

Save on the best seats in the house when you book with your Platinum Card on a partner flight from the International Airline Program through American Express Travel.‡ Explore lower fares on international First Class, Business Class, and Premium Economy seats or go farther for less when you use Membership Rewards® points through Insider Fares. Card Member must be traveling on the itinerary. Max eight tickets and must originate and return to the US. Terms apply.‡

Experience Cruises and Custom Vacations

From one-of-a-kind charters to premier culinary experiences, let your adventurous spirit and American Express® Platinum Card guide your next journey.‡

Ready, Set, Book

From extra Membership Rewards points to special offers and more, book through American Express Travel to take advantage of your Platinum Card benefits.

Earn $200 for Your Stay

Get up to $200 back in statement credits ‡ each year for prepaid Fine Hotels + Resorts  bookings, or stays of two nights or more with The Hotel Collection , when you book through American Express Travel using your personal Platinum Card. Terms apply. ‡

Earn 5X Membership Rewards Points

From short flights to long hotel stays, you can use Pay with Points for all or part of the purchase through AmexTravel.com . Or, earn 5X Membership Rewards points when you book with your Platinum Card. This includes up to $500,000 per calendar year on flights booked directly with airlines or through American Express Travel and eligible prepaid hotels. Terms apply. ‡

Enjoy Hilton Honors Gold Status

With Hilton Honors Gold status, you can enjoy benefits at hotels and resorts within the Hilton portfolio and earn reward stays faster with Hilton Honors Bonus Points. ‡ Enjoy this elevated status automatically when you enroll with your Platinum Card.

Enjoy Marriott Bonvoy® Gold Elite Status

As a Platinum Card Member, you can upgrade to Marriott Bonvoy ® Gold Elite status without meeting any stay requirements. You can enjoy perks like 25% more Marriott Bonvoy ® points , priority late checkout, and enhanced room upgrades when available. Terms and limitations apply. ‡

Drive in Style

Take advantage of your instant elevated status with Avis, Hertz, and National and explore any city in style. Enjoy perks like member-only discounts, no fees for additional drivers, and the ability to skip the rental line. Enrollment required. ‡

Elevate Your Experiences

It’s time to make the most of your benefits. Enjoy access to lounges, priority tables at premier restaurants, and more along your journey.

Unwind Before Takeoff

The American Express Global Lounge Collection® provides Platinum Card Members with more airport lounge options than any other credit card issuer on the market, as of 3/2023. Experience the highest levels of luxury at The Centurion® Lounge along with various other lounge programs and partners in destinations worldwide.‡

Take Global Dining to the Next Level With Priority Notify

Wherever you go, be in the know when a table at the world’s most sought-after restaurants becomes available with Priority Notify from Resy. Download the Resy iOS app or log in to Resy.com and add your Platinum Card® to your Resy profile to take advantage of your special benefits and discover restaurants near you.‡

Arrive on Time With Uber

Book your Uber in advance so you can head to the airport on your schedule. As a Platinum Card Member, you receive $15 in Uber Cash, available to you through the Uber app, for orders with Uber Eats or rides with Uber in the US each month plus a bonus $20 in December*, delivered through an exclusive Uber app experience. Simply download the Uber app and add your Platinum Card to your Uber account to get started. *Uber Cash and Uber VIP status is available to Basic Card Member only.

Get Through Airport Security Faster With CLEAR® Plus

CLEAR® uses unique attributes, such as eyes or fingerprints, to digitally verify identity to help its members move faster through security at select airports nationwide. You can cover the cost of a CLEAR Plus Membership‡, excluding any applicable taxes, with up to $189 in statement credits per year after you enroll and pay for CLEAR Plus, which is subject to auto-renewal with your Platinum Card.† †Taxes and fees subject to autorenewal. Excluding any applicable taxes and fees. Subject to auto-renewal.

Save $200 on Airline Fees

Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Card or any of the Additional Cards on your Platinum Card account.§ §American Express relies on airlines to submit the correct information on airline transactions to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Qualifying airlines are subject to change. See terms & conditions for more details.

Start Your Next Adventure

You deserve the best from every journey. We’re here to help you get it.

‡ Terms and Conditions

Fine Hotels + Resorts Program Show Details Hide Details

Fine Hotels + Resorts® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card® Members, and Centurion® Members. Additional Platinum Card Members on Consumer and Business Platinum and Centurion Card Accounts are also eligible for FHR program benefits. Companion Card Members on Consumer Platinum and Centurion Card Accounts, Additional Business Gold and Additional Business Expense Card Members on Business Platinum and Centurion Card Accounts, and Delta SkyMiles® Platinum Card Members are not eligible for FHR program benefits. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit or additional amenity (if applicable) varies by property; the experience credit will be applied to eligible charges up to the amount of the experience credit. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for FHR program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.

The Hotel Collection Program Show Details Hide Details

The Hotel Collection (THC) benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Card, Platinum Card® Members, and Centurion® Members. Additional Card Members on Consumer and Business Platinum Card Accounts, and Additional Card Members on Consumer and Business Centurion Accounts are also eligible for THC program benefits. Delta SkyMiles® Gold and Platinum Card Members are not eligible. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. Room upgrade is subject to availability and is provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit or additional amenity (if applicable) varies by property; the experience credit will be applied to eligible charges up to $100. Advance reservations are recommended for certain experience credits. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke the THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for THC program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.

International Airline Program Show Details Hide Details

International Airline Program benefits are valid only for eligible U.S. Consumer and Business Platinum Card ® and Centurion ® Members (Delta SkyMiles ® Platinum Card Members are not eligible), on international tickets booked through American Express Travel for select first class, business class, and premium economy tickets with participating airlines, subject to availability. Travel must originate in and return to U.S. gateway (may exclude certain overseas territories) and select Canadian gateways. One-way travel is permitted on some airlines where routing originates in U.S. or select Canadian gateways. An eligible Card Member can book for himself/herself and up to seven passengers traveling on the same itinerary as that Card Member. Bookings must be made using an eligible Card in the Card Member’s name. Discounts are applied to the base airfare. Discounts are not combinable with other offers unless indicated and may not apply to codeshare partners. Airline fare rules and restrictions apply and are subject to change at the discretion of the airline. Tickets are non-refundable unless otherwise indicated. Tickets are non-transferable; name changes are not permitted. Benefits, participating airlines, and ticket availability are subject to change.

Cruise Privileges Program Show Details Hide Details

Cruise Privileges Program (“CPP”) benefits are valid only for new CPP bookings made with participating cruise lines through American Express Travel. CPP benefits are valid only for eligible U.S. Consumer and Business Platinum and Centurion ® Card Members (Delta SkyMiles ® Platinum Card Members are not eligible). CPP bookings must be made using the eligible Card. CPP benefits are non-transferable. Participating cruise lines and program benefits are subject to change. The benefits of an onboard credit and amenity are valid for new CPP bookings of at least five nights and require double occupancy; the eligible Card Member must be traveling on the itinerary booked; the total cost of the CPP booking must be paid using an American Express ® Card in the eligible Card Member's name. Onboard credits and amenities cannot be combined with other offers unless indicated; blackout dates, category and fare restrictions may apply. Onboard credits and amenities may not be available to residents outside of the 50 United States. Onboard credits and amenities apply per stateroom, with a three-stateroom limit per eligible Card Member, per cruise. For new CPP bookings with Celebrity Cruises, Norwegian Cruise Line, Holland America Line, Princess Cruises, and Royal Caribbean International, eligible Card Members receive an onboard credit (in USD) of: $100 for inside and outside staterooms, $200 for balcony, verandah, and mini-suite staterooms, and/or $300 for suites. For new CPP bookings with Cunard, eligible Card Members receive an onboard credit (in USD) of: $300 for all Queen Mary ocean-view staterooms category EF or higher, and/or Queen Victoria or Queen Elizabeth ocean-view staterooms category FA or higher. For new CPP bookings with Ama Waterways, Oceania, Regent, Azamara, Seabourn, Silversea, Uniworld, and Windstar, eligible Card Members receive an onboard credit of US$300 for all stateroom categories. For new CPP bookings, Centurion Members receive an additional US$200 onboard credit on Regent Seven Seas Cruises, Seabourn, and Silversea. Onboard credits will be applied at checkout upon completion of the cruise; credit amounts in local currency may vary due to foreign exchange rates; credits are subject to cruise line terms and policies; credits cannot be used for casino charges, gratuities or other similar charges. Any unused portion of a credit is non-refundable and is not redeemable for cash. Other restrictions may apply. Onboard amenities vary by participating cruise line and are not available on Silver Explorer, Silver Galapagos and Silver Discoverer. Onboard credits and amenities are not available on Celebrity Cruises Galapagos sailings.

Extra Membership Rewards ® points: CPP-eligible Card Members that are Membership Rewards program-enrolled will receive one (1) extra Membership Reward ® point per eligible dollar spent on new CPP bookings made with participating cruise lines through American Express Travel; separate airfare and other charges associated with such bookings are not eligible. CPP bookings must be made using the eligible Card (described above). The extra points will be credited to the Card Member’s Membership Rewards account 8-12 weeks after completion of the CPP cruise. For more information visit membershiprewards.com/terms .

American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our travel consultants. For more information visit americanexpress.com/travelterms

California CST#1022318; Washington UBI#600-469-694

$200 Hotel Credit Show Details Hide Details

Basic Card Members on U.S. Consumer Platinum Card Account are eligible to receive up to $200 in statement credits per calendar year when they or Additional Platinum Card Members use their Cards to pay for eligible prepaid Fine Hotels + Resorts ® and The Hotel Collection bookings made through American Express Travel (meaning through amextravel.com, the Amex ® App, or by calling the phone number on the back of your eligible Card) or when Companion Platinum Card Members on such Platinum Card Accounts pay for eligible prepaid bookings for The Hotel Collection made through American Express Travel (meaning through amextravel.com, the Amex ® App, or by calling the phone number on the back of your eligible Card). Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits. However, the total amount of statement credits for eligible purchases will not exceed $200 per calendar year, per Card Account. Fine Hotels + Resorts ® program bookings may be made only by eligible U.S. Consumer Basic Platinum and Additional Platinum Card Members. The Hotel Collection bookings may be made by eligible U.S. Consumer Basic and Additional Platinum Card Members and Companion Platinum Card Members on the Platinum Card Account. Delta SkyMiles ® Platinum Card Members are not eligible for the benefit. To receive the statement credits, an eligible Card Member must make a new booking using their eligible Card through American Express Travel on or after July 1st, 2021, that is prepaid (referred to as "Pay Now" on amextravel.com and the Amex App), for a qualifying stay at an available, participating Fine Hotels + Resorts or The Hotel Collection property. Bookings of The Hotel Collection require a minimum stay of two consecutive nights. Eligible bookings must be processed before December 31st, 11:59PM Central Time, each calendar year to be eligible for statement credits within that year. Eligible bookings do not include interest charges, cancellation fees, property fees or other similar fees, or any charges by a property to you (whether for your booking, your stay or otherwise).

Statement credits are typically received within a few days, however it may take 90 days after an eligible prepaid hotel booking is charged to the Card Account. American Express relies on the merchant to process transactions within the same calendar year that you made the prepaid booking in order to apply the statement credit in the calendar year that it was intended. For example, if you make an eligible prepaid booking on the last day of the year, but the merchant doesn't process that transaction until the next day, then the statement credit available in the next calendar year will be applied to the Card Account, if the purchase is eligible. Statement credits may not be received or may be reversed if the booking is cancelled or modified. To be eligible for this benefit, your Card account must not be cancelled or past due at the time of statement credit fulfillment. If American Express does not receive information that identifies your transaction as eligible, you will not receive the statement credits. For example, your transaction will not be eligible if it is a booking: (i) made with a property not included in the Fine Hotels + Resorts or The Hotel Collection programs, (ii) not made through American Express Travel, or (iii) not made with an eligible Card. Participating properties and their availability are subject to change. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit, American Express will not have an obligation to provide and may reverse any statement credits provided to you. If a charge for an eligible purchase is included in a Pay Over Time balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead, the statement credit may be applied to your Pay In Full balance. Please refer to AmericanExpress.com/FHR and AmericanExpress.com/HC for more information about Fine Hotels + Resorts and The Hotel Collection, respectively.

5X Air and Hotel Show Details Hide Details

Basic Card Members will get 1 Membership Rewards® point for each dollar charged for eligible purchases on their Platinum Card® or an Additional Card on their Account and 4 additional points (for a total of 5 points) for each dollar charged for eligible travel purchases on any Card on the Account (“Additional Points”), minus cancellations and credits. Eligible travel purchases are limited to: (i) purchases of air tickets on scheduled flights, of up to $500,000 in charges per calendar year, booked directly with passenger airlines or through American Express Travel (by calling 1-800-525-3355 or through AmexTravel.com); (ii) purchases of prepaid hotel reservations booked through American Express Travel; and (iii) purchases of prepaid flight+hotel packages booked through AmexTravel.com. Eligible travel purchases do not include: charter flights, private jet flights, flights that are part of tours, cruises, or travel packages (other than prepaid flight+hotel packages booked through AmexTravel.com), ticketing or similar service fees, ticket cancellation or change fees, property fees or similar fees, hotel group reservations or events, interest charges, or purchases of cash equivalents. Eligible prepaid hotel bookings or prepaid flight+hotel bookings that are modified directly with the hotel will not be eligible for Additional Points. 

Bonuses that may be received with your Card on other purchase categories or in connection with promotions or offers from American Express cannot be combined with this benefit. Any portion of a charge that the Basic Card Member elects to cover through redemption of Membership Rewards points is not eligible to receive points. Additional terms and restrictions apply. 

Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for Additional Points. A purchase with a merchant will not earn Additional Points if the merchant’s code is not included in an Additional Points category. Basic Card Members may not receive Additional Points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an Additional Points category. For example, you may not receive Additional Points when: a merchant uses a third-party to sell their products or services, a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers), or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet. 

To be eligible for this benefit, the Card Account must not be cancelled. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit in any way American Express may remove access to this benefit from the Account. For additional information, call the number on the back of your Card or visit  americanexpress.com/rewards-info  for more information about rewards.

Hilton Honors Gold Status Enrollment Show Details Hide Details

Enrollment through American Express is required to receive the benefit. Platinum Card Members and Additional Platinum Card Members on the Platinum Card Account can enroll in complimentary Hilton Honors Gold status in the Benefits section of their americanexpress.com online account or by calling the number on the back of their Card. If a Card Member already has a Hilton Honors Number, they may enter it on the benefit page prior to enrollment. Benefit available only to Platinum Card Members and is not transferable. Once the Card Member requests enrollment in the Hilton Honors program, American Express will share their enrollment information with Hilton. Hilton may use this information in accordance with its privacy policy available at hilton.com/en/p/global-privacy-statement/ . Enrolled Card Members will maintain Hilton Honors Gold Status without meeting otherwise required Hilton Honors criteria as long as the Card Member remains an eligible American Express Card Member or until American Express notifies the Card Member that the benefit is terminated. If your Platinum Card is cancelled for any reason, your complimentary Hilton Honors Gold status provided with the Card will be cancelled. American Express reserves the right to change, modify or revoke complimentary Gold status at any time. If your complimentary Gold status is cancelled, you may be able to maintain your Gold status by qualifying under the Hilton Honors Program terms. Gold status benefits are subject to availability and vary by hotel; see Hiltonhonors.com/MemberBenefits and Hilton.com/en/hilton-honors/benefit-terms/ for additional details. The Hilton Honors Program, including the benefits of Hilton Honors membership, are subject to Hilton Honors Terms and Conditions; see hiltonhonors.com/terms .

To be eligible for this benefit, Card Account(s) must not be cancelled. If your Card has been replaced, please check the Benefits section of your americanexpress.com account, mobile app or call the number on the back of your Card to confirm your continued enrollment in the benefit. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit in any way, American Express may remove access to this benefit from the Account. For additional information, call the number on the back of your Card.

Marriott Bonvoy ™ Gold Elite Status Show Details Hide Details

Enrollment through American Express is required to receive the benefit. Platinum Card Members and Additional Platinum Card Members are eligible to enroll in the complimentary Marriott Bonvoy™ Gold Elite Status benefit in the Benefits section of their americanexpress.com online account or by calling the number on the back of their Card. If a Card Member already has a Marriott Bonvoy account number, they may enter it in the Benefits section prior to enrollment. Once the Card Member requests enrollment, American Express will share their enrollment information with Marriott International Inc. Marriott Bonvoy may use this information in accordance with its privacy statement available at www.marriott.com/about/privacy.mi . Enrollment into the Marriott Bonvoy program is required to receive program benefits, and enrollment may be terminated without prior notice subject to Marriott Bonvoy terms and conditions. Enrollment usually occurs within 3-5 business days, but in limited instances it may take longer. Please call the number on the back of your Card for assistance if you have not received a benefit enrollment confirmation within 10 days from the time you requested enrollment. The Marriott Bonvoy program is subject to change and certain eligibility requirements and benefit availability may vary by property. Marriott Bonvoy Gold Elite status benefits may be combined with the American Express Fine Hotels + Resorts program. Not all Marriott International brand properties participate in the Marriott Bonvoy program. Reservations booked through third parties and online booking services are not eligible to earn Marriott Bonvoy points, miles or Gold Elite Status benefits. All Marriott Bonvoy program terms and conditions apply; for complete terms and conditions, visit www.marriottbonvoy.com/terms . American Express reserves the right to instruct Marriott Bonvoy to remove Gold Elite status if the Card Member ceases to be a Platinum Card Member or their account is cancelled or past due. To be eligible for this Gold Elite status benefit, Card Account(s) must not be cancelled and you must remain in good standing with Marriott Bonvoy. If your Card has been replaced, please check the Benefits section of your americanexpress.com account, mobile app or call the number on the back of your Card to confirm your continued enrollment in the Gold Elite status benefit. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this the Gold Elite status benefit in any way, American Express may remove access to this benefit from the Account. For additional information, call the number on the back of your Card.

Car Rental Privileges Show Details Hide Details

Consumer Platinum Card® Members, Corporate Platinum Card® Members and Business Platinum Card® Members are eligible to receive complimentary status in the following programs: Avis Preferred®, Hertz Gold Plus Rewards®, and/or National Car Rental® Emerald Club. Additional Platinum Card Members on Consumer and Business Platinum Accounts are also eligible for this benefit. Companion Platinum Cards® on Consumer Platinum Card Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Card Accounts are not eligible to receive this benefit. Benefits provided to Platinum Card Members are subject to each car rental company’s terms and conditions, including age restrictions, and require enrollment in each car rental program through your American Express online account to receive benefits. Payment must be made using the Platinum Card. Platinum Card Members are required to enroll in Avis Preferred, Hertz Gold Plus Rewards and National Emerald Club memberships to receive the car rental program benefits. Hertz Gold Plus Rewards® is a registered trademark of Hertz System, Inc. Minimum rental age is 25 (exceptions apply). Minimum age to join Hertz Gold Plus Rewards is 21. Standard rental terms and conditions apply. National collects Frequent Flyer Tax Recoupment Surcharge to cover the federal tax on the cost of the miles awarded at the time of rental. Discount applies to base rate only. Taxes (including GST), other governmentally authorized or imposed surcharges, license recoupment/air tax recovery and concession recoupment fees, airport and airport facility fees, fuel, additional driver fee, one-way rental charge, and optional items are extra. Renter must meet applicable age, driver, and credit requirements. Advance reservation required. May not be combined with other discounts. Availability is limited. Subject to change without notice. Blackout dates may apply. National’s Emerald Club and Hertz Gold Plus Rewards and their services require a signed Master Rental Agreement to be on file. Please note that the Car Rental Privileges program available to Platinum Card Members is a separate program from the Premium Car Rental Protection insurance product offered by American Express Travel Related Services Company, Inc. and underwritten by AMEX Assurance Company. 

To be eligible for this benefit, Card Account(s) must not be canceled or past due. If you have a Card on file with one of the eligible partners, make sure that the most up to date Account information is on file or else you may not receive the benefit. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit in any way, American Express may remove access to this benefit from the Account. For additional information, call the number on the back of your card.

The Global Lounge Collection Show Details Hide Details

The American Express Global Lounge Collection®

U.S Consumer and Business Platinum Card Members and any Additional Platinum Card Members on the Account are eligible for access to the participating lounges in the American Express Global Lounge Collection. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for the Global Lounge Collection benefit. All lounge access is subject to space availability. Each lounge program within the Global Lounge Collection has its own policies and access to any of the participating lounges is subject to the applicable rules and policies. Participating lounges reserve the right to remove any person from the premises for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive, or violent. To be eligible for this benefit, Card Account must not be cancelled. Please refer to each program’s terms and conditions to learn more.

The Centurion® Lounge U.S. Platinum Card Members have unlimited complimentary access to all locations of The Centurion Lounge. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for access to The Centurion Lounge. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, Platinum Card Members must arrive within 3 hours of their departing flight and present The Centurion Lounge agent with the following upon each visit: their valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Card Members must be at least 18 years of age to enter without a parent or legal guardian. All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our Lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Card Members will not be compensated for changes in locations, rates or policies. In addition to the complimentary services and amenities in the Lounge, certain services, products or amenities may be offered for sale. You are responsible for any purchases and/or servicing charges you make in The Centurion Lounge or authorize our Member Services Professionals to make on your behalf. Services available at the Member Services Desk are based on the type of American Express Card used to enter the Lounge. American Express will not be liable for any articles lost or stolen or damages suffered by visitors to The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with Lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Platinum Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

U.S. Platinum Card Members, U.S. Business Platinum Card Members and Additional U.S. Platinum Card Members on the Account will be charged a $50 fee for each guest (or $30 for children aged 2 through 17, with proof of age) unless they have qualified for Complimentary Guest Access. U.S. Platinum Card and U.S. Business Platinum Card Members may qualify for Complimentary Guest Access for up to two (2) guests per visit to locations of The Centurion Lounge in the U.S., Hong Kong International Airport and London Heathrow Airport (“Complimentary Guest Access”), after spending $75,000 or more on eligible purchases on the Platinum Account in a calendar year. Once effective, Complimentary Guest Access will be available for the remainder of the calendar year in which it became effective, the following calendar year, and until January 31 of the next calendar year (for example, if Complimentary Guest Access became effective on May 1, 2023, it would remain effective until January 31, 2025). Eligible purchases made by any Additional Card Members on the Platinum Account will contribute to the purchase requirement. Complimentary Guest Access is limited to two (2) guests per Card Member per visit, regardless of whether you are eligible for complimentary guest access through multiple Platinum Accounts or through other Amex Cards. Guest access policies may vary internationally by location and are subject to change.

  Eligibility for Complimentary Guest Access will typically be processed within a week of the Platinum Account’s meeting the purchase requirement, but may take up to 12 weeks to become effective. Complimentary Guest Access status will be reflected in the Benefits tab of your online Account and in the American Express App. Eligible purchases to meet the purchase requirement are for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or other cash equivalents. If a Card Member upgrades or downgrades from a different American Express Card to a Platinum Account, eligible purchases made on that Card Account will count toward meeting the purchase requirement to achieve Complimentary Guest Access on the new Platinum Account. 

Escape Lounges – The Centurion® Studio Partner This benefit is available to U.S. Platinum Card Members. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for access to Escape Lounges – The Centurion® Studio Partner. Card Members receive complimentary access to all US locations of the Escape Lounges. Card Member must present their valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. Card Member must be at least 18 years of age to enter without a parent or legal guardian. All Escape Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. The eligible flight must be booked on a U.S. issued American Express credit card and Card Members may bring up to two complimentary guests per visit. Card Member must adhere to all house rules of participating lounges. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, including access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change without notice. Additional restrictions may apply. 

Delta Sky Club

This benefit is available to U.S. Platinum Card Members and Additional Platinum Card Members on the Account (each, an “Eligible Platinum Card Member”). Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for the Delta Sky Club benefit. Platinum Card Members must present their valid American Express Card, government-issued I.D., and boarding pass to the Delta Sky Club ambassador. Boarding pass must show a reservation for a same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Name on boarding pass must match name on the Card. Eligible Platinum Card Members on departing flights can only access the Delta Sky Club or the Delta Sky Club “Grab and Go” feature within 3 hours of their flight's scheduled departure time. During a layover between Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover. Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the Delta Sky Club. Benefit valid only at Delta Sky Club. Partner lounges are not included. Note that amenities may vary among Delta Sky Club locations. Participating airport clubs and locations subject to change without notice. Eligible Platinum Card Members may bring guests into the Delta Sky Club subject to the most current Delta Sky Club access and pricing policies and must use their valid Platinum Card as the payment method for guest access. Guests also must be flying on a same-day Delta-operated flight. Guest access and fees subject to terms and conditions of participating airport clubs. Access is subject to Delta Sky Club rules. To review the rules, please visit  delta.com/skyclub . Benefit and rules subject to change without notice. Additional restrictions may apply.

Effective January 1, 2024:  Eligible Platinum Card Members traveling on a same-day Delta-operated flight with Basic Economy (E) fare tickets will not have access to the Delta Sky Club or to Grab and Go.  

Effective September 14, 2023 through January 31, 2025:  Eligible Platinum Card Members receive complimentary access to the Delta Sky Club or to Grab and Go when traveling on a same-day Delta-operated flight. Eligible Platinum Card Members may bring either up to two guests, or their immediate family (spouse/domestic partner and children under 21) to the Club at a per-visit rate of $50 per person, per location or to Grab and Go at a per-visit rate of $25 per person, per location. The Eligible Platinum Card must be used as the payment method to purchase guest access. Guests must also be flying on a same-day Delta-operated flight. Children under 2 years of age may accompany the Eligible Platinum Card Member for free.

Effective February 1, 2025:  Eligible Platinum Card Members will receive 10 Visits per Eligible Platinum Card per year to the Delta Sky Club or to Grab and Go when traveling on a same-day Delta-operated flight. Visits are non-transferable and may only be used by the Eligible Platinum Card Member. Visits issued from February 1, 2025 through January 31, 2026 will expire on January 31, 2026, and Visits issued in subsequent years will expire on January 31 of each calendar year thereafter. 

A “Visit” is an entry to one or more Delta Sky Clubs or usage of the Delta Sky Club “Grab and Go” feature, at one or more airports, for a period of up to 24 hours starting upon the first Delta Sky Club entry or Grab and Go usage, during an Eligible Platinum Card Member’s travel on a same-day Delta-operated flight. A single Visit permits usage of Delta Sky Club(s) in multiple airports during the 24-hour period. For example, if you visit a Delta Sky Club in different airports on a trip, entry into one or more of these Clubs will be considered part of the same Visit as long as these additional entries occur within 24 hours of the first Delta Sky Club entry. If travel exceeds 24 hours from the first Delta Sky Club, then a second Visit will be deducted if entering the Delta Sky Club or using Grab and Go more than 24 hours after the first entry. Eligible Platinum Card Members may not access the Club or a Grab and Go location in the three hours from the time of previous Grab and Go usage at the same airport. Once all 10 Visits have been used, Eligible Card Members may purchase additional Delta Sky Club Visits (including Grab and Go) at a per-Visit rate of $50 per person. Visits cannot be used for guest entry. During a Visit, Eligible Platinum Card Members may bring either up to two (2) guests, or their immediate family (spouse/domestic partner and children under 21) to the Club (including Grab and Go) at a per-Visit rate of $50 per person. The Eligible Platinum Card must be used as the payment method to purchase Card Member and guest access. Guests must also be flying on a same-day Delta-operated flight and be accompanied by the Eligible Platinum Card Member. Children under 2 years of age may accompany the Eligible Platinum Card Member for free.

To earn an unlimited number of Visits (“Unlimited Delta Sky Club Access”) starting on February 1, 2025, the total eligible purchases on the Eligible Platinum Card Account must equal or exceed $75,000 (the “Purchase Requirement”) between January 1, 2024 and December 31, 2024 and in each calendar year thereafter. Unlimited Delta Sky Club Access will be provided to all Eligible Platinum Card Members once the Account has reached the Purchase Requirement. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for the Unlimited Delta Sky Club Access benefit. All entry requirements set forth above will continue to apply with respect to Unlimited Delta Sky Club Access.

Unlimited Delta Sky Club Access will be processed within a week of the Eligible Platinum Card Account’s satisfying the Purchase Requirement in most instances but may take up to 12 weeks to become effective. Once effective, Unlimited Delta Sky Club Access will be available for the remainder of the calendar year in which it became effective, the following calendar year and through January 31 of the next calendar year (for example, if Unlimited Delta Sky Club Access becomes effective on May 1, 2025, it will remain effective through January 31, 2027). Eligible purchases made by any Additional Card Members on the Eligible Platinum Card Account will contribute to the Purchase Requirement. Eligible purchases to meet the Purchase Requirement are for goods and services minus returns and other credits. Eligible purchases do NOT include fees, interest charges, cash advances, purchases of travelers’ checks, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or other cash equivalents. If a Card Member upgrades or downgrades from a different American Express Card to an Eligible Platinum Card, eligible purchases made on the prior Card Account will count toward the Purchase Requirement. Delta reserves the right to revoke Unlimited Delta Sky Club Access if you return, reverse or charge back eligible purchases in a way that reduces your eligible spend below the Purchase Requirement for the calendar year. If Delta and/or American Express determine that you have engaged in abuse, misuse, or gaming in connection with this Delta Sky Club Access Benefit in any way or that you intend to do so, Visits may be deducted from your account and/or Unlimited Delta Sky Club Access revoked.  

This benefit is available to U.S. Platinum Card Members. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for the Lufthansa lounges benefit. Platinum Card Members have complimentary access to select Lufthansa Business Lounges (regardless of ticket class) and Lufthansa Senator Lounges (when flying business class) when flying on a Lufthansa Group flight. To access the Lufthansa lounges, a Platinum Card Member must present their valid Platinum Card, a government issued I.D., and a same-day departure boarding pass showing confirmed reservation on a Lufthansa Group flight (Lufthansa, SWISS and Austrian airlines). Card Members must adhere to all rules of participating lounges. Participating lounges and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating lounges. In some Lounges the Platinum Card Member must be at least 18 years of age to enter without a parent or guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. For the most current list of Lufthansa lounges, guest access requirements, rules, and pricing policy, please visit  https://www.lufthansa.com/de/en/lounges .

Plaza Premium Lounges This benefit is available to U.S. Platinum Card Members. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for the Plaza Premium Lounges benefit. Card Members receive complimentary access to any global location of Plaza Premium Lounges. To access Plaza Premium Lounges, Card Member must present their valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. Card Members may bring up to two (2) companions into Plaza Premium Lounges as complimentary guests. Must be of legal drinking age to consume alcohol. Please drink responsibly. Card Member must adhere to all house rules of participating lounges. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Plaza Premium Lounge locations are subject to change.

Priority Pass Select This benefit is available to U.S. Platinum Card Members. Platinum Card Members and Additional Platinum Card Members must enroll in the Priority Pass™ Select program through the benefits section of their americanexpress.com account or by calling the number on the back of their Card to receive the benefit. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for the Priority Pass Select benefit. Priority Pass is an independent airport lounge access program. You acknowledge and agree that American Express will verify your Card Account number and provide updated Card Account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass Select program and may use this information for marketing related to the program. Once enrolled, Platinum Card Members with a valid Card Account may access participating Priority Pass Select lounges by presenting their Priority Pass Select card and airline boarding pass. If the Card Account is canceled, you will not be eligible for Priority Pass Select and your enrollment will be canceled. When visiting a Priority Pass Select lounge that admits guests, Platinum Card Members receive complimentary access for up to two accompanying guests. After two guests, the Card Account on file with Priority Pass Select will be automatically charged the guest visit fee of the Priority Pass Standard program for each additional guest after you have signed up for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Some lounges limit the number of guests or do not admit guests. In some lounges, Priority Pass Select members must be 21 years of age to enter without a parent or guardian. Priority Pass Select members must adhere to all house rules of participating lounges and access to participating lounges is subject to all rules, terms and conditions of the applicable lounge. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass Select lounge partners and locations are subject to change. All Priority Pass Select members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at  www.prioritypass.com . Upon receipt of your enrollment information, Priority Pass will send your Priority Pass Select card and membership package which you should receive within 10–14 business days. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card. To receive immediate access to lounges after your enrollment in Priority Pass Select has been processed, you can activate your membership online by using your Priority Pass Select membership details to receive a Digital Membership Card. For a step-by-step guide on the activation process, visit  prioritypass.com/activation .  

Additional Global Lounge Collection Partner Lounges

American Express offers access to additional lounges in the Global Lounge Collection where U.S.Platinum Card Members have unlimited complimentary access to participating locations. Companion Platinum Cards on Consumer Platinum Accounts and Additional Gold and Additional Business Expense Cards on Business Platinum Accounts are not eligible for access to participating locations. Card Members must present their valid Platinum Card, a government-issued I.D., and a boarding pass showing a confirmed reservation for same-day travel on any carrier. Guest access and associated fees are subject to the terms and conditions of the participating lounge provider. Participation, locations, rates, and policies of lounges are subject to change without notice, and Card Members and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. American Express and the participating lounge will not be liable for any articles lost or stolen, or damages suffered by the Card Member or guests inside the participating lounge. For participating lounges with a self-service bar, the Card Member may be required to be of legal drinking age in the participating lounge jurisdiction to enter without a parent or legal guardian. All Card Members and their guests must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. Each participating lounge may have their own policy allowing for children under a certain age to enter for free with the Card Member who is a parent or legal guardian. Card Member must adhere to all house rules of participating lounges. If American Express, in its sole discretion, determines that the Card Member or their guests have engaged in abuse, misuse, or gaming in connection with access to participating lounges in any way, or that the Card Member or their guests intend to do so, we may remove access to the Additional Lounges from the Account. American Express and the participating lounge reserve the right to revise the rules at any time without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit  www.americanexpress.com/findalounge .

Global Dining Access by Resy Show Details Hide Details

The Global Dining Access program (“GDA”) is a benefit available to eligible Card Members. “Eligible Card Members” are account holders of Platinum Card ® or Centurion ® Card from American Express, Business Platinum Card ® , Business Centurion ® Card from American Express, Corporate Platinum Card ® or Corporate Centurion ® Card from American Express, Delta SkyMiles ® Reserve American Express Card, Delta SkyMiles ® Reserve Business American Express Card, Hilton Honors American Express Aspire Card, The Platinum Card ® from American Express Exclusively for Morgan Stanley, The Platinum Card ® from American Express Exclusively for Charles Schwab, The Platinum Card ® from American Express for Goldman Sachs, and The Centurion ® Card from American Express for Goldman Sachs (and any Additional Card Member(s) on their accounts). GDA may not be available for Cards issued from some countries. GDA provides eligible Card Members with (a) access to exclusive reservations, (b) Priority Notify, which allows GDA members to set notifications to be in the first group notified when tables become available before they are made available to other Resy users, and (c) access to exclusive events. GDA reservations are accessible through the Resy iOS App and Website (“Resy Sites”) and Concierge. Some features of GDA, like Priority Notify, may not be available through Concierge. To access this benefit through the Resy iOS App, you must download the Resy App; or if you already have the Resy iOS App, ensure the latest update is downloaded. When using the Resy Sites, create a Resy account or log into your existing Resy account and add your eligible Card to your Resy account. If you are assigned a new Card number, you must update the Card number in your Resy account. When you use GDA, a badge will be placed on your Resy profile, letting restaurants know that you are a member of the GDA program. Reservations are based on a first-come, first-served basis. In the event of a reservation cancellation, you will be subject to the restaurant’s cancellation policy. Generally, same-day reservations that are not booked by GDA members are released back to restaurants at certain times of day that vary across restaurant policies. American Express and Resy make no representations or warranties regarding the availability of reservations, events, and/or experiences, which shall at all times be subject to availability and the discretion of the applicable restaurant. American Express and Resy are not responsible for informing the restaurants of any dietary restrictions or for a restaurant being able to accommodate such restrictions. There is no cost to you for booking services through GDA, although you are responsible for any purchases or fees you authorize to be charged to your Card account. GDA reservations and events are intended for personal use only and cannot be resold or used for commercial purposes. By participating in the GDA program, you are accepting these GDA terms and conditions, which are in addition to and do not replace the Resy Sites’ Terms of Service. To be eligible for this benefit, your Card account must not be cancelled.

$200 Uber Cash Show Details Hide Details

Basic Card Members on a Consumer Platinum Card or Centurion account and Additional Centurion Card Members are eligible for Uber VIP and the monthly Amex Benefit (“Amex Benefit”). To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible Platinum Card or Centurion Card must be a method of payment in your Uber account. The Amex Benefit may only be used in the United States.

To be eligible for the Amex Benefit, your Card Account must not be canceled or past due. American Express reserves the right to suspend your eligibility for the Amex Benefit if we suspect any violation or abuse. To continue to receive the Amex Benefit, the details for your eligible Card must be kept up to date in your Uber Account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. An eligible Platinum Card or Centurion Card may receive the Amex Benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the Amex Benefit. If your American Express Card details change, you will need to make required updates to your Card details in your Uber payment profile before the end of the current month to ensure you remain enrolled in the Amex Benefit. If you do not update your Card details prior to the first day of the following month, you may need to re-enroll to continue to receive your Amex benefit. It may take up to 48 hours for the Amex Benefit to become available in your Uber account after your eligible Card has been added to that account. Uber VIP is available in select cities and is governed by Uber’s terms and conditions.

The Amex Benefit is found within your Uber Cash balance. In order to use the Amex Benefit, Uber Cash must be turned on. If Uber Cash is turned on when you request a ride, Uber Cash will appear above the confirmation button. If Uber Cash does not appear above the confirmation button, tap on the current payment option and turn on Uber Cash. If you do not see the Amex Benefit in your Uber Cash balance within 48 hours from the time you enroll, call the number on the back of your Card for assistance.

The Amex Benefit may be applied to all vehicle types with Uber, orders on Uber Eats and to any other services to which Uber permits Uber Cash to be applied. If your Uber Cash balance does not satisfy the cost of your ride or order, the primary payment method on your Uber account will be charged for the difference.

The Amex Benefit will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply the Amex Benefit at the point of sale and it will be displayed on your emailed receipt. There is no limit to the number of transactions you may apply your Amex Benefit to each month, up to a total of $15 per month (up to a total of $35 in December).

Your monthly Amex Benefit expires at 11:59 PM Hawaii Standard Time on the last day of each calendar month. Unused balance in Uber Cash from your Amex Benefit will not carry over to the following month. Your Amex Benefit will be applied for the month in which the transaction is completed. If a transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before your Amex Benefit. Certain other types of balances in Uber Cash may be applied to the cost of your ride or order prior to your Amex Benefit in Uber Cash. For purposes of fulfilling this benefit, American Express will share with Uber certain information about your Card, including the Card type, and updated Card information from time to time. If you do not wish to receive the Amex Benefit, please call the number on the back of your Card. If you do not see the Amex Benefit in your Uber Cash balance by 5:00 PM Hawaii Standard Time on the first day of each calendar month, call the number on the back of your Card for assistance.

$189 CLEAR Plus Credit Show Details Hide Details

Basic Card Members can earn up to $189 in statement credits per calendar year when the Platinum Card or Additional Cards on the Account are used to pay for an annual CLEAR Plus membership. Enrollment in CLEAR Plus is required and is subject to CLEAR’s terms and conditions. CLEAR Plus memberships automatically renew each year unless canceled and CLEAR will charge the applicable membership fee to the Card CLEAR has on file. American Express has no control over the application and/or approval process for CLEAR, and does not have access to any information provided to CLEAR by the Card Member or by CLEAR to the Card Member. American Express has no liability regarding the CLEAR program. If a Card Member's application is not approved by CLEAR, CLEAR will refund the charges. If the statement credit benefit has been applied before CLEAR refunds the charges, that statement credit will be reversed. Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits. However, the total amount of statement credits for eligible purchases will not exceed $189 across all Cards on the Account per calendar year. For additional information on the CLEAR program, including information regarding membership, eligibility, and for a list of participating locations, as well as the full terms and conditions of the program, please go to www.clearme.com . The CLEAR program is subject to change, and American Express has no control over those changes. Please allow up to 6-8 weeks after a qualifying CLEAR transaction is charged to the Card Account for the statement credit to be posted to the Account. American Express relies on accurate transaction data to identify eligible CLEAR Plus purchases. If you do not see a credit for a qualifying purchase on your eligible Card after 8 weeks, please call the number on the back of your Card. Card Members remain responsible for timely payment of all CLEAR charges. If you are assigned a new Card number or have a Card number on file with CLEAR that is outdated (for example, if you replace your Card or if your Card has expired), you must update your Card information on file with CLEAR to help ensure that statement credits are received for eligible CLEAR Plus membership fees. To be eligible for this benefit, the Card Account must not be cancelled or past due at the time of statement credit fulfillment. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance. For additional information, call the number on the back of your Card.

$200 Airline Fee Credit Show Details Hide Details

Enrollment through American Express is required to receive the benefit. Basic Card Members on U.S. Consumer and Corporate Platinum Card Accounts can enroll in the benefit by making their airline selection in the Benefits section of their americanexpress.com online account or by calling us. Enrolled Basic Card Members on U.S. Consumer Platinum and U.S. Corporate Platinum Card Accounts are eligible to receive up to $200 in statement credits per calendar year for incidental airline fees charged by their one selected qualifying airline to the enrolled Card Account. Purchases by both the Basic Card Member and Additional Card Members on the enrolled Card Account are eligible for statement credits. However, the total amount of statement credits will not exceed $200 per calendar year, per Card Account. To receive statement credits, the Basic Card Member must select one qualifying airline through their American Express Online Account or the link for their Card below:

• American Express Platinum Card ®
• Goldman Sachs Platinum Card ®
• Morgan Stanley Platinum Card ®
• Charles Schwab Platinum Card ®
• American Express Corporate Platinum Card ®

Qualifying airlines include Alaska Airlines, American Airlines, Delta Airlines, Hawaiian Airlines, JetBlue Airways, Spirit Airlines, Southwest Airlines, and United Airlines, and are subject to change. Only the Basic Card Member or Authorized Account Manager(s) on the Card Account can select the qualifying airline. Card Members who have not chosen one qualifying airline will be able to do so at any time. Card Members who have already selected one qualifying airline will be able to change their choice one time each year in January through their American Express Online Account or by calling the number on the back of the Card. Card Members who do not change their airline selection will remain with their current airline. Incidental airline fees must be separate charges from airline ticket charges. Fees not charged by the Card Member’s selected airline (e.g. wireless internet and fees incurred with airline alliance partners) do not qualify for statement credits. Incidental airline fees charged prior to selection of a qualifying airline are not eligible for statement credits. Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees. The airline must submit the charge under the appropriate merchant code, industry code, or required service or product identifier for the charge to be recognized as an incidental air travel fee.

Please allow 6-8 weeks after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the Account. American Express relies on airlines to submit the correct information on airline transactions, so please call the number on the back of the Card if statement credits have not posted after 8 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges. Statement credits may be reversed if an eligible purchase is returned/cancelled. To be eligible for this benefit, Card Account(s) must be not canceled and not past due at the time of statement credit fulfillment. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit, American Express will not have an obligation to provide statement credits and may reverse any statement credits provided to you. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance. For additional information, call the number on the back of your Card.