Helloworld Travel Norwood

Helloworld Travel Norwood

helloworld travel norwood reviews

Information about Helloworld Travel Norwood

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Helloworld Travel Norwood: Reviews

Fantastic experience: Great staff and made it easy to get my trip booked

Positive experience: I only have spoken to them over the phone but I was quite sure of what I was after and they were very helpful and attentive to give me the one answer without trying to sell me or get me registered on their system so thank you lady (an middle aged lady). Shame you can’t put a deposit down and pay rest at a later date. Airlines request airfare paid in full at time of booking.

Fantastic experience: Lovely and helpful people, happy to trust them with my travel bookings!

Fantastic experience: Owner is a beautiful lady with wonderful customer service & care! Would not hesitate to recommend her business

Fantastic experience: Rena was amazing and helped me organise my trip to Greece. She was responsive and answered all of my questions (phone, email, and in person). I will definitely go through her again for my future travel plans.

Fantastic experience: We have always trusted Bec with our overseas travel … she goes above and beyond to make sure all travel arrangements are perfectly organised … Even when situations arise that are out of her control she will use any means necessary to rectify or provide solutions!! Thanks Bec for your wonderful and knowledgeable service … looking forward to organising our next overseas adventure soon:)

Fantastic experience: Friendly staff. and proprietors. Get in there and book some travel. Support them.

Fantastic experience: Great people great servic

Fantastic experience: Great people to deal with, very helpful

Positive experience: These people are freindly and helpful. The place it self needs maintenance.

Fantastic experience: Excellent, lots of great advice and first hand experience. Good pricing too ~ recommended

Fantastic experience: Great bunch of guys and gals

Fantastic experience: Creative planning lengthy discussion of Alternatives and options

Fantastic experience: Amazing service defo telling all my friends to go th

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The Parade Norwood

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Helloworld Travel Norwood has had a long history on The Parade, starting out as Harveyworld Travel over 30 years ago. Family owned and operated, we pride ourselves on personalised and professional service. We have won many awards over the years with 2020 bringing recognition by AFTA National Travel Industry Awards, with 3 nominations. We were proud to be awarded 2020’s Most Supportive Travel Agent in South Australia even during a pandemic affected time. We specialize in all aspects of Travel from 1 nights’ accommodation in Adelaide to Bespoke Sojourns to places far and wide. Honeymoons, group travel or solo travel tailored to your budget. Modest plans to Epic Adventures are equally important to us.

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Mon and Tue 10am - 3pm

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Thu and Fri 10am - 3pm

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T elephone : 08 8332 9933

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Phone Number : +61883329933

Website : agents.helloworld.com.au..

Categories : Travel agency, Shopping & Retail

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Address : 3/198-200 The Parade, Norwood, Adélaïde, Australie-Méridionale, Australie 5067

GPS Coordinates : -34.92138 , 138.63683

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There is a list of nearest hotels: Apartments on George is a four stars hotel located at 92 George Street, in 311 meters south . A Rose by the Park located at Swaine Ave, in 1.34 km south . Adelaide Royal Coach is a four stars hotel located at 24 Dequetteville Terrace, in 1.66 km west . 8 Osborne located at 8 Osborne Street, in 1.85 km west . Westbury Cottage located at 36 WESTBURY ST HACKNEY, in 1.9 km west . Athelney Cottage Bed and Breakfast is a four stars hotel located at 7 Athelney Avenue, Hackney, in 2.03 km west . The Angas located at 356 Angas Street, in 2.23 km southwest .

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Hello World at Fountain Gate

Hello World at Fountain Gate booked us in for a 7 night cruise to Hobart leaving on 29th Dec 2023. We went to finalise our booking to find that there was no cruise until 2024. The travel consultant was apologetic for her mistake, but wasn’t prepared to give us anything for our heart ache, disappointment and mental anguish. We were ready to leave the next day, and to celebrate an end to a stressful year😢😢😢😡😡😡😡 Everything that we had put in place for the week away had to be cancelled Very disappointed and all they could do for us was say sorry. Our plans for NYE were spoiled. After a call and an email we did receive a refund Very poor customer service

Date of experience : 29 December 2023

Do NOT do business with this group

Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out our WHOLE property for almost a week ( 6 Apartments) and we haven't seen a cent, coming up 3 weeks. They assured us they would pay the day after check out. Communication has been deplorable, you cant speak to anyone. Email assurances it will be paid are empty promises as each promise fails to materialise. Next step, complaint to the Federal Department directly and media! They should be stripped of their contract.

Date of experience : 15 May 2022

Never again

Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost that I had endured and I even went to the business manager and was told I'm sorry that there is no positive result in the matter. Others who booked similar trips through other helloworld travel stores either got reimbursed or transferred to another tour operator at no cost. Will not use again!!!

Date of experience : 12 January 2020

Goodbye Helloworld

Whenever I had a query about my bookings at helloworld surrey Hills in Melbourne they would promise to get back to me but never would. When my tickets were finally delivered they couldn’t even get my name correct on one of them. Just another reason to avoid travel agents and do the bookings yourself

Date of experience : 26 April 2023

Booked travel through Helloworld who…

Booked travel through Helloworld who used Bentours for different parts of the tour. Bentours now in receivership here we are mid trip having to fund all of the costs again. Helloworld we paid you yet now have to pay all over again so far $4000 and more to come you should be covering this not us. Other travellers advise their agencies covering them. Not good!

Date of experience : 21 September 2019

Terrible service.

Went into helloworld at Southport to get info on flights and accommodation to Thailand. After a wait was served by a woman that didn't really want to help us at all.left with no flight info or prices, and a small list of accommodation over there. Went around to escape travel and they could not do more for us. Going into today to book our holiday with escape travel.

Date of experience : 07 August 2017

Usually I am not type of guy who write…

Usually I am not type of guy who write reviews, but after my experience with Helloworld Murgeshplaya,, My humble request to everyone to DO NOT prefer this place, I have stayed there for more than a year, I have paid my rent for 4 months (which is 9 K)in Covid pandemic even though I am not staying there, I was there in my Home town. When I finally decided to move out permanently, They have not paid my token deposit which 9 K again. after enormous email threads I have received 478 rs from my 9K. This happened almost everyone, For your belief I am attaching docs for you . I have vacated on August 1, I have received amount on November. Since I am far away from Bangalore, I cannot do more than this review

Date of experience : 07 January 2021

Heartless Helloworld

Booked holiday for 2020 but had to cancel because of Covid. Eventually received refunds however, before we received our money the agent deducted what she considered a fair penalty without any consultation. This agency has now shut their doors for good, nice one Helloworld.

Date of experience : 29 April 2021

Competitive Quotes Upfront Comparisons

One the most annoying aspects of booking online are websites that are coy about prices. They will only reveal price of a single itinerary after a lengthy process, which must be repeated to access any other available options. Hello world only requires dates and destinations. It is then much easier to select the most appropriate flight from the list of all the available options, neatly tabulated by airline. Searches do not fall over or end with cryptic messages, which makes booking a breeze. It is much easier to then compare flight times, stopovers and routes.

Date of experience : 27 October 2015

Reply from helloworld.com.au

Hi Dolon, Thank you for your feedback. Regards Customer Support

Where's the baggage information?

I couldn't find see any information about whay baggage my ticket allowed, not before or after i bought it. I got a confirmation call around 7pm from Helloworld which is ok but they also couldn't tell me about baggage with my ticket. He may have been in a different department but just display the information... i had to nearly yell to get his attention to stop him from just hanging up before i could ask him. But i guess i have a ticket for an ok price so that is good

Date of experience : 11 November 2015

Hi Leighton, we apologise for your experience. Generally you can book a fare that includes baggage, you can add baggage (if the fare permits) during the booking path or you can contact the airline directly after you have made your booking. To find information on the baggage fees and allowances applicable to any flight, please consult our Baggage Fee and Information Page; available through both our Customer Support Page and Digital Virtual Assistant. We will review your call with our Customer Service team and provide coaching as required.

Unacceptable

Previously for years upon years I have used you site for International travel, those days are over. Other sites offer more options with flight times and pricing that is much lower. The past 12 months I have noticed a dramatic shift in you pricing, huge error. Long time customer that is now gone. Mr. Baker

Date of experience : 29 March 2016

Hi Maurice, We appreciate all feedback, even negative feedback. We will pass onto your views to the relevant department.

I have book the return tickets from Perth to Kuala lumpur. I was shocked when i received the confirmation. Because flights was switched ( on confirmation its shows that we are travelling from Kuala Lumpur to Perth return). I have called the customer services and received the terrible response. They said that i have to pay $40 website fee and $51 airline fee and then fare difference fee. That was $240 for per passenger. I have a question for our Department Australian Consumer affairs that why these companies are running their business ..Department should have to cancel their Lic. I am going for an official complaint. I think that the Department need to revise all the reviews from top to bottom.

Date of experience : 20 May 2016

Hi Vish, We understand you have also posted on an alternative review site. As per our other reply we are investigating what details were entered at time of booking and will reply when we have more information. Kind Regards.

doing a booking online does not work for me

i was doing a multi flight booking but when i reached the fourth leg .. i was not able to continue .. i messaged the website and was informed i would need to do extra bookings .. hence creating a new pnr .. which will make it very awkward when checking on with baggage when transits are being ustilised .. so i have decided to use alternate means on the internet to do the booking .. maybe the sooner the problem is rectified .. the better

Date of experience : 28 July 2015

Thank-you for your review and feedback which has been taken on board. As it appears we are unable to accommodate your specific needs; more than four stop overs; at the present time we can recommend your using one of our in store travel agents as an alternate option. We hope that you will revisit and book with us for other travel as it may arise.

TOTALLY INCOMPETENT

I paid $1,236 for a return flight Sydney to Paris, it then cost Helloworld $2,552 to rectify the errors they made with my booking. They even wanted me to pay for their errors with a refund after "upper management" approval. They offered me a $100 hotel voucher as "goodwill" and then sent a $75 one ! I have donated the voucher cost back to them to use towards customer service training. Do yourself a favour and use a reputable on line travel provider, most will price match Helloworld's prices and without incompetent and arrogant handling of your booking.

Date of experience : 02 May 2016

Dear Marion, We are very sorry to hear that your experience was not a positive one. Unfortunately, due to a schedule change and communication breakdown with the airline errors were made, we subsequently had to pay to fix them. We do appreciate all feedback and will pass on your comments for further coaching opportunity.

I had worst experience in Hello world

I had worst experience in Hello world. The workers and customer care people won't respond as in good manner at the timing of joining they will take deposit on time but when we vacate they won't refund it on time if we consult them through Call they will say please contact customer care and if we contact them every time they will respond as by saying we raised a ticket and work is in progress. Its almost two moths till now i haven't received my refund and the workers are also Rude. I suggest don't go for it as its price is very high and no good service will be provide for you. once of the worst organization. I had very bad experience with this organization.

Date of experience : 19 October 2020

Commission driven and inefficient

We booked a hotel online; when we arrived to the hotel late a night to find they didnt have the booking and to top it off were full. To then be told by helloworld after the poor hotel had done all the work ringing around to find us a bed they would refund and just go to the next hotel to see if the booking was done was appalling. We had to insist that this wasn't good enough and then be put on hold for 45 minutes while they negotiated with the other hotel we were shattered. We will never ever recommend this OTA to anyone at any time and will happily and unreservedly share our experience with our tourism industry colleagues.

Date of experience : 16 March 2016

Hi Liz, We are very sorry to hear of your situation. Unfortunately the hotel did not let us know that there was no availability until your arrival. We encourage all feedback, even negative feedback. Further coaching will be carried out with the support team.

They don't respond to you at all

They don't respond to you at all, neither to calls nor mail, I had to call 10 times a day to get mine answered and you won't believe, they will reveal all the deductions later and all you get of your refund is nothing. And I got refund after 5 good months after I vacated. Never ever take their service, believe me, you would regret it

Date of experience : 11 November 2021

Worst experience with a travel agent.

The online contact centre in the Philippines would have to be the worst contact centre in the world for a travel agency. They are wasters of time and do not have a shred of professionalism in their bodies. They will never give their word, to call you back, Always give you misleading information. Had to go to the department of fair trading to get a resolution on a booking, after nearly a fortnight of hundreds of calls, and emails fell on deaf ears and blind eyes. Do not deal with them. I certainly will not. EVER AGAIN!

Date of experience : 27 April 2016

Hi Ned, If you could give us the booking reference we can investigate further.

No Customer Service!

Absolutely no access to customer service, I've been trying to get through to the phone number provided on the website and the one in the helloworld store and nothing! I've been trying tor 2 weeks now, and apparently the helloworld store has nothing to do with the online purchase of tickets! I need to change my ticket, that is all. I can't imagine the stress I would feel if I was overseas and stuck! Can't even get through to anyone to make a simple date change :(

Date of experience : 01 December 2015

Hello Amina, please accept our apologies, our unsubscribe link is currently not working as expected. Please share your email details via this email address "[email protected]") and we will manually unsubscribe you.

STILL WAITING FOR CRUISE REFUND

My grandson and I were book on a cruise in April 2020 but was cancelled due to Covid-19. Paid a total amount of $3,400 for airfares and cruise received an refund of $580 in May 2020 for airfares and the breakdown in July 2020. Come the ninth of October 2020 receive a different breakdown of airfares and finally a breakdown of the cruise fares. Stating the cruise refund is $2,790.26 that's the amount I am yet to receive.

Date of experience : 04 October 2021

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  1. Helloworld Travel Norwood

    Helloworld Travel Norwood, Adelaide, South Australia. 251 likes · 2 talking about this · 67 were here. Travel agency

  2. Helloworld Travel Norwood: Schedule, price and opinions

    Information about Helloworld Travel Norwood. Do you want to request a change? Is this your company? Create a free account to manage your information. The Parade 198-200 5067, Norwood (08) 8332 9933 . Opening hours. ... 4.8/5 (14 Reviews) Andrew "Ghostman" Potaczek 3 months ago .

  3. helloworld reviews

    Helloworld Rowville is a shark. In 2019, we booked with Helloworld Rowville for a trip to Canada. Then the Covid19 pandemic broke out and our trip was cancelled. nevertheless, Helloworld Rowville, out of their greed, still charged us up to 50% of the their so-called cancellation fee, which was an unethical rip-off.

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  5. helloworld.com.au Reviews

    Avoid Helloworld Travel Norwood, Adelaide SA. Abusive, bullying and intimidating customer service by the owner himself. Promised a full refund but when I tried to make good on this promise Would not process my refund unless I agreed to $1500 in cancellation fees for a service that could not be provided because of the international travel bans.

  6. Helloworld Travel Norwood in Norwood, SA 5067

    Helloworld Travel Norwood located at 3/198-200 The Parade, Norwood, SA 5067 - reviews, ratings, hours, phone number, directions, and more. Search Find a Business

  7. Phil Hoffmann Travel Norwood

    Phil Hoffmann Travel Norwood | Helloworld Travel Member located at 151 The Parade, Norwood, SA 5067 - reviews, ratings, hours, phone number, directions, and more.

  8. helloworld

    Helloworld Travel Norwood has had a long history on The Parade, starting out as Harveyworld Travel over 30 years ago. Family owned and operated, we pride ourselves on personalised and professional service. We have won many awards over the years with 2020 bringing recognition by AFTA National Travel Industry Awards, with 3 nominations. We were ...

  9. Helloworld Travel Norwood, Norwood, The Parade, 198-200 ᐈ reviews

    Reviews. publicView map. About Helloworld Travel Norwood. Welcome to Helloworld Travel Norwood, your premier travel agency located in the heart of Norwood, Australia. Situated on The Parade, at 198-200, our establishment is a point of interest for all travel enthusiasts and adventure-seekers.

  10. Helloworld Travel Norwood, 3/198-200 The Parade, Norwood, Adelaide (2022)

    Helloworld Travel Norwood . Nearby travel agencies. Proud Mary 206 Magill Rd, Norwood . SA Weekend Escapes PO Box 3034, Norwood . Divers Delight 5069 . Australian Luxury Stays 17 Prescott Terrace . RoundAbout Travel 12 Pirie St . Flight Centre Australia Shop 10 The Avenues Shopping Centre 114 Payneham Road, Stepney .

  11. Helloworld Travel Norwood

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    Helloworld Travel Norwood. Home Flights Hotels Deals Awarded. Winner, Best Australian Travel Agency Group 2016 and 2017. Payment methods accepted. Secured By. Member of ...

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    Address 3/198-200 The Parade, Norwood, Adélaïde, Australie-Méridionale, Australie 5067. Phone Number +61883329933. Website agents.helloworld.com.au... Categories Travel agency, Shopping & Retail

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    With a team including employees from Brazil, the United States and India, Helloworld Travel Norwood usually provides advice to travellers heading far from home. And there's nothing wrong with thinking about Bali or going to Greece, but with so much uncertainty, any trips are likely to be some way off.

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    Hotel Price Promise - Sleep easy knowing that you are getting the best hotel rates. 24/7 Customer Support - We're here for you all day, every day. Trustworthy, Safe and Secure - Your details are always safe in our hands. Join the 194 people who've already reviewed helloworld.com.au. Your experience can help others make better choices.

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    Awarded. Winner, Best Australian Travel Agency Group 2016 and 2017.