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I cannot join zoom meetings because safari saks invalid address

Why can’t I join zoom meetings. Safari says address invalid

iPad Mini 5, iPadOS 14

Posted on Nov 22, 2020 11:44 AM

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MichaelB2019

Nov 30, 2020 1:33 PM in response to Newfiemartini

Hi Newfiemartini,

Thanks for coming to Apple Support Communities for help today with Safari on your iPad. It sounds like an address for a Zoom meeting is invalid.

Please see: If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch .

If those tips don't work, you can also try testing with another browser from the App Store. Then the next step would be contacting Zoom support.

Have a fantastic day!

Dec 1, 2020 8:56 AM in response to MichaelB2019

I have succeeded in connecting by deleting the app and re-downloading it thanks for your reply

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The most common Zoom problems and how to fix them

Arif Bacchus

Is Zoom giving you problems and you can’t seem to fix them? Video conferencing software is more popular than ever, with thousands of companies turning to teleworking to keep their employees in the loop. Zoom and other online meeting tools  make that easier than ever, but as with any other software, issues will arise, and they disrupt or even prevent good video calls.

Webcam or audio not working

Echoes during a call, zoom lags or freezes during meetings.

  • I can’t share my screen

I have no remote control while screen sharing

I am not getting email messages from zoom, zoom is crashing, i am getting zoom-bombed.

  • I can’t add Zoom’s extension to Outlook app
  • My Zoom meeting won’t record
  • I’m too worried about Zoom security to use it for my business

Fortunately, while there are Zoom service outages you can’t do much about, you often can fix typical problems yourself. To help get your Zoom calls working properly, we’ve collected the most common Zoom problems users face and have provided easy solutions to be able to fix them.

If you also use Microsoft Teams or are making the switch to Zoom because of issues with Teams, check out our guide to fixing Microsoft Teams problems ; maybe you will find a solution there so you won’t have to make the switch.

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Nothing is more frustrating than having your webcam or audio not work on a Zoom call. If your web camera is not showing up or is selected but not working, try some of these basic tips  first.

Solution 1: Check Zoom settings

On the pop-up that prompts for a meeting ID just before joining a call, leave the following settings unchecked:

  • Do Not Connect to Audio
  • Turn Off My Video

This allows you to join a call with your audio and video automatically enabled.

Solution 2: Exit other related apps

If your webcam isn’t showing up, make sure all other programs that use the webcam are closed. Zoom may not be able to use the camera if it’s currently being accessed by a different application.

Solution 3: Test the audio and video

If your webcam or audio issues persist, you can test your audio and video in Zoom by clicking this link . Once open, you can join a test call on the Zoom application and follow the instructions on the screen.

Solution 4: Check PC settings

Sometimes, the problem might not be Zoom at all. If you’re on a Windows 10 or Windows 11 PC or Mac, the webcam might be blocked. You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam.

On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access.

Enter “webcam” in the taskbar search box and select C hoose Which Apps Can Access Your Camera from the menu. Scroll down, and you’ll see the list of Microsoft Store and desktop applications that are allowed to use your webcam.

For non-Microsoft Store apps, like Zoom, you’ll need to make sure the toggle for Allow Desktop Apps to Access Your Camera is switched to the On position . In the same way, you can also search for Microphone and choose  Microphone Privacy Settings to do the same.

In Windows 11, type  Webcam in the Start Menu and click the  Camera Privacy Settings  link. From there, scroll down to let desktop apps access your camera , and make sure that the toggle switch is  On .

Open System Preferences and select Security and Privacy. After that, click the lock icon and enter your password to make changes. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. You’ll also want to make sure the box for the device’s microphone is checked.

Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly. Double-check that yours is in the right position if you have one.

Solution 5: Reinstall Zoom

If all else fails, uninstall the software. The next time you try to join or start a virtual meeting, the web browser client should download the software for you. You also can manually install the software from Zoom .

Another common problem with Zoom is an audio echo during a meeting. If you hear an audio echo or feedback, there are three possible reasons why.

Solution 1: Limit the input

Someone could have both computer and telephone audio active at the same time. In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio. 

Solution 2: Move or disable external speakers

Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo. Using headphones helps reduce the echoing effect, too.

Solution 3: Disable additional audio

Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones.

Lagging and freezing usually indicate a problem with your internet connection. Here’s what to do about choppy video quality:

Solution 1: Change the connection

On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible. Otherwise, get close to the local router and use the 5GHz connection — it’s faster and (typically) less congested. If you need an upgrade, here’s our guide to the best wireless routers  you can get.

Solution 2: Check the connection speed

Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around 600Kbps. You can always check your current speeds with a quick internet speed test . If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed.

Solution 3: adjust Zoom settings

Try unchecking the HD and Touch Up My Appearance options. To access these options, click the cog icon ( Settings ) on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu. After that, select the Video category listed on the left (if it isn’t already selected).

By unchecking these two options, you will decrease the amount of bandwidth your video connection requires (and the overhead on your system’s hardware), which can help fix problems with lag.

I can’t share my screen

Sharing your screen is an important part of many Zoom calls. It’s as easy as clicking Share Screen at the bottom of the Zoom window. If you’re planning to share your screen during a call, check a couple of settings first.

Solution 1: Check your connection

Sharing your screen takes up a lot of bandwidth. Make sure that you have a solid internet connection and that you’re connected to the call. Use a wired connection, if available, for the best performance.

Solution 2: Try a Share Screen meeting

On the home screen, click the down arrow icon next to New Meeting and uncheck Start With Video . Your meeting will then start with only audio, freeing up bandwidth. Your video will not be automatically turned on.

Alternatively, if you’re already on a call and need to share your screen, turn off your video by clicking the Stop Video button and then select the green Share Screen button.

When sharing your screen, the viewer can request remote control to help you troubleshoot or explain a process more clearly. This tool is listed as Request Remote Control under View Options and can be accessed at any time while sharing the screen. If you want to enable remote control, but it’s not working properly, there are several possible issues to consider.

Solution 1: Allow remote control

Chances are, the sharer (host) is not agreeing to the request for remote control. A notification will pop up on their screen, and they must choose Allow to enable remote control.

Solution 2: Don’t interfere with the host PC

The sharer (host) may be interrupting the process. Technically, the person sharing their screen can stop the remote control at any time by clicking their mouse. Always leave the host computer alone while the viewer (client) assumes remote control.

Solution 3: Find a compatible device

You could be on the wrong device. iPad and Android devices, for example, cannot give or request remote control, but someone else can give them control.

Another common problem is not being able to receive email messages from Zoom. This can include notifications and activation emails. These can take up to 30 minutes to arrive and may take longer. If it doesn’t arrive, you need to make sure that your email is configured properly.

Usually, this isn’t something on your end, so you’ll need to ask your IT department to whitelist Zoom’s email IP addresses . If you’re using Gmail or a personal email service, check your spam folder too. Emails will come from [email protected] .

If Zoom is crashing and closing itself entirely, see if these solutions help.

Solution 1: Check for service issues

Check Zoom Service Status and Downdetector to see if there is a regional Zoom problem. Sometimes there are server issues or platform maintenance, which could mean the service will be down for a while. You will need to wait, if this is the case.

Solution 2: Use the web version

Try the web version if the problem isn’t regional. As long as your internet connection is sufficient, it tends to be a bit more reliable if the installed app is experiencing problems.

Solution 3: Dheck Zoom settings

Sometimes Zoom can get confused about audio versus video settings. If it’s trying to use your webcam connection as an audio output, for example, it will often start crashing as a result. Make sure video connections are routed to your webcam and, if necessary, your audio is routed to connected speakers.

Yes, Zoom bombing is a thing. It’s a growing fad of joining a private meeting and disrupting it with anything from blaring music to porn — even courtrooms aren’t immune . If someone Zoom-bombed your meeting in the past, there is one solution that is incredibly effective at preventing future invasions.

Solution 1: Require a passcode!

The host creating the meeting and sending out invitations can require all participants to enter a passcode before joining. That means strangers have a hard time finding ways to drop in. In fact, requiring a password is set as the default.

And if you are worried about hacking in more elaborate ways, there is good news: Zoom has end-to-end encryption to all meetings. For more information about enabling this feature, read Zoom’s guide .

Ultimately, this will help protect content and prevent more advanced versions of Zoom-bombing, even if you are using a free account.

We hope we’ve helped you iron out all your issues with Zoom. With Zoom’s presence set to impact how we work for the foreseeable future, it’s best to get the platform working smoothly from the outset.

I can’t add Zoom’s extension to Outlook app

If the Zoom add-on isn’t working with Outlook and you’ve tried updating the Outlook app, we highly suggest taking the problem to IT. This is usually an issue with allowing the right URLs or sites on your network, so IT will need to manage the details. If you are using Zoom on your own, there are a couple of things you can try.

Solution 1: Manage your trusted sites

Visit the Security tab in Windows under the Internet section. Look for the Trusted Sites section, and visit the Sites section. If there’s an error message here, add the URL that the error message cites. If there isn’t a message, use “https://zoom.us” and select Add . Make sure Protected Mode is enabled, and security is set to Medium-high.

My Zoom meeting won’t record

Do you not have the option to record your Zoom meeting? It’s probably an issue with your permissions. Here’s what to do.

Solution 1: Manage Zoom permissions

Only hosts can record Zoom meetings, or pass that ability on to someone else. If you’re supposed to be the recorder in your meeting, ask your host to give you permission with the Participants menu, where the More button will show an option to Allow Record .

Solution 2: Ese built-in screen recorders

This is somewhat clunky, but both Windows and macOS have built-in screen recorders you can turn on to capture the portion of the screen where your Zoom meeting is taking place.

I’m too worried about Zoom security to use it for my business

That’s understandable, as Zoom has had several security flaws in the past, including a notorious bug that allowed hackers to take control of Mac computers . That gave many business users pause, although you don’t have to give Zoom up if you rely on it.

Solution 1: Update consistently

Zoom has been pretty good at pushing fast patches for its bugs, especially security fixes to keep Zoom use safely. The company also provides detailed information about its latest releases to review. If Zoom is always updated, it’s certainly safer to use.

Note that Zoom business plans also include managed domains which may help to limit Zoom use to only authorized users.

If you want to consider something other than Zoom, check out our guide to the best Zoom alternatives .

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While you could just buy a stand-alone webcam that connects over USB, to really take production value up a notch, you can opt for a DSLR or mirrorless camera. You’ll need a few workarounds to get this type of camera to be recognized as a webcam by your computer, but the trouble is worth it for the higher resolution, much better low-light performance, and cinematic background blur.

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Safari User Guide

  • Change your homepage
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  • Go to websites
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  • Keep a Reading List
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  • Translate a webpage
  • Download items from the web
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  • Add passes to Wallet
  • Save part or all of a webpage
  • Print or create a PDF of a webpage
  • Customize a start page
  • Customize the Safari window
  • Customize settings per website
  • Zoom in on webpages
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  • Browse privately
  • Autofill user name and password info
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  • Change Safari preferences
  • Keyboard and other shortcuts
  • Troubleshooting

zoom and safari problem

Zoom in on webpages in Safari on Mac

You can make text and images larger so they’re easier to view.

Open Safari for me

Make the content larger for all webpages

Select all websites listed under Configured Websites (to select several websites at once, press and hold the Shift or Command key as you click), then click Remove to clear the list.

If you don’t see anything listed under Configured Websites, either you haven’t configured any yet, or you previously cleared the list.

Click the “When visiting other websites” pop-up menu, then choose a larger percentage.

Make the content larger for a specific website

Make all content larger: Choose Safari > Settings for This Website and choose an option from the Page Zoom pop-up menu, or choose View > Zoom In. You can also pinch open on a trackpad that supports gestures. Safari remembers the zoom level when you return to the website (unless you pinch open to zoom).

Make only the text larger: Press Option while you choose View > Make Text Bigger. Safari remembers the text size when you return to the website.

How-To Geek

How to fix "this webpage was reloaded because a problem occurred" on a mac.

Safari is responsive and energy efficient, but it also comes with its own set of error messages which can be hard to diagnose.

Quick Links

What causes this error, possible fixes for "this webpage was reloaded...", always keep another browser handy.

Safari is a solid browser choice for Mac users because it's optimized to run well on Apple hardware and sip as little power as possible. That doesn't mean it's perfect, however, and web pages will crash from time to time.

So, what can you do about a problem web page?

This error can be caused by a number of issues, and it's hard to diagnose the exact cause. The most common causes are web pages that use significant resources, pages that consume a lot of physical memory, or incompatibilities with the current version of Safari you are running.

Often these errors occur sporadically, never to return again. The problem is worse when a particular website constantly causes the error to appear, which can result in Safari refusing to render it at all and showing an "a problem repeatedly occurred" error.

If the website in question is particularly demanding, users of older machines with limited resources may be more likely to encounter it. Due to the way Safari monitors how websites use your resources, it's not unusual to see the error even on new machines either.

You can always check your memory or CPU usage using Activity Monitor (search Spotlight or find it under Applications > Utilities) on the CPU and Memory tabs. Safari splits websites into separate processes, so if resources are to blame you should be able to tell here.

Related: How to See Which Program Is Using All Your CPU on Mac

The first thing you should check is that Safari is updated to the latest version under System Preferences > Software Update. Simply having the latest update for your version of macOS may not be enough, and you might need to upgrade your Mac to the latest version of macOS  to get the latest version of Safari.

Once you've determined your browser is up to date, consider what elements on the page may be causing the error. For example, if the website has a lot of rotating advertisements, JavaScript could be to blame. You might also have a cached version of the website causing problems.

These sorts of problems can be diagnosed using settings only available in Safari's Develop menu. To enable the menu, click on "Safari" in the top-left corner of the screen then choose Preferences followed by the Advanced tab. Enable "Show Develop menu in menu bar" and return to the webpage in question.

You can now use the Develop > Empty Caches menu bar option to delete any saved data causing an issue and try again. If JavaScript is to blame, you can disable it under Develop > Disable JavaScript.

Be aware that changing settings in the Develop menu may cause websites not to work properly. We recommend changing any settings back to default values when you're done using the problem website.

You can also try disabling any Safari plugins you have running or removing Safari extensions, too. As a last resort, enable "Block All Cookies" under Safari > Preferences > Privacy (but make sure you enable this setting again when finished so that other webpages function correctly).

It's not unusual to find out nothing you do will help, and that a certain website or web app is not compatible with Safari. The easiest fix in this instance is to simply use another browser like Google Chrome or Mozilla Firefox .

It's always a good idea to have another browser (or two) installed so that you have something to fall back on if you encounter problems with Safari. Broadly speaking though, Mac users should stick to Safari for its unbeatable speed and power efficiency.

Related: Why You Should Use Multiple Web Browsers

My video/camera is not working on iOS

If your camera is not showing up during a meeting on your iOS device, follow the steps below to troubleshoot the issue.

Note : Your video will automatically turn off if you open another app or switch to the home screen while in a Zoom meeting.

How to troubleshoot camera/video not working on iOS

  • If your camera is off, tap Start Video .
  • Ensure that no other apps, such as the Camera app, are currently using your camera.  Note : To see which apps are currently running, swipe up from the bottom of your screen or double-tap the Home button. To close the application, swipe up.

zoom and safari problem

  • Restart your device.

If you are still experiencing camera issues, deleting and reinstalling the app might help.

For additional troubleshooting,  submit a request  to Zoom Support.

How To Zoom Out In Safari

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how-to-zoom-out-in-safari

Introduction

Welcome to our guide on how to zoom out in Safari! Safari is a popular web browser with a sleek interface and advanced features. However, sometimes webpages may appear too large, making it difficult to view or navigate through the content. In such cases, zooming out can be a useful solution to adjust the size of the page and improve readability.

In this article, we will explore various methods to zoom out in Safari , catering to different preferences and situations. Whether you prefer using keyboard shortcuts, accessing the zoom option through the view menu, utilizing the pinch-to-zoom gesture on a trackpad or magic mouse, or customizing the zoom settings in the Safari preferences , we’ve got you covered.

By the end of this guide, you’ll have a clear understanding of how to zoom out in Safari and be able to easily adjust the zoom level to suit your needs. So, let’s dive into the methods and start zooming out in Safari !

Method 1: Using Keyboard Shortcuts

One of the quickest and most convenient ways to zoom out in Safari is by using keyboard shortcuts. These shortcuts allow you to adjust the zoom level without having to navigate through menus or settings. Here are the steps to zoom out using keyboard shortcuts:

  • To zoom out in Safari, press and hold the “Command” key (⌘) on your keyboard.
  • While holding the “Command” key, press the “-” (minus) key.
  • Each time you press the “-” key, Safari will zoom out by a preset amount.
  • Continue pressing the “-” key until the page is zoomed out to your desired level.

The keyboard shortcut “Command” + “-” is a handy way to quickly decrease the zoom level in Safari. It is especially useful when you want to shrink the page to view more content at once or if the webpage appears too large for your screen.

Keep in mind that using keyboard shortcuts to zoom out in Safari will decrease the overall size of the webpage, including text, images, and other elements. If you find that the page becomes too small to read comfortably, you can use the keyboard shortcut “Command” + “+” (plus) to zoom back in and increase the size.

Now that you know how to use keyboard shortcuts to zoom out in Safari, you can easily adjust the zoom level with a few simple key combinations. Let’s move on to the next method and explore another option for zooming out in Safari.

Method 2: Using the Zoom Option in the View Menu

If you prefer a more visual approach to zooming out in Safari, you can utilize the built-in zoom option available in the view menu. This method provides a user-friendly way to adjust the zoom level and is particularly useful if you’re not familiar with keyboard shortcuts. Here’s how you can zoom out using the view menu:

  • Open Safari and navigate to the webpage you want to zoom out.
  • Click on the “View” option in the Safari menu bar at the top of the screen.
  • In the drop-down menu, hover your cursor over the “Zoom Out” option.
  • Click on “Zoom Out” to reduce the zoom level of the webpage.
  • You can click on “Zoom Out” multiple times to further decrease the zoom level.

The zoom out option in the view menu allows you to easily adjust the size of the webpage with just a few clicks. By reducing the zoom level, you can fit more content on the screen and improve readability.

In addition to the zoom out option, you’ll also find other useful zoom-related options in the view menu, such as “Zoom In,” “Actual Size,” and “Zoom Text Only.” These options provide additional flexibility to customize your browsing experience according to your preferences and needs.

Using the zoom option in the view menu is a straightforward method to zoom out in Safari. Whether you’re new to Safari or simply prefer a visual approach, this method allows you to easily adjust the zoom level and optimize your browsing experience.

Now that you’ve learned about using the zoom option in the view menu, let’s explore another method that utilizes the pinch-to-zoom gesture on a trackpad or magic mouse.

Method 3: Using the Pinch-to-Zoom Gesture on Trackpad or Magic Mouse

If you’re using a trackpad or a Magic Mouse with your Mac, you can take advantage of the pinch-to-zoom gesture to easily zoom out in Safari. This method provides a seamless and intuitive way to adjust the zoom level with just a simple gesture. Here’s how you can use the pinch-to-zoom gesture:

  • Place two fingers on the trackpad or Magic Mouse.
  • Pinch your fingers together, moving them closer towards each other.
  • As you pinch, Safari will zoom out, reducing the zoom level of the webpage.
  • You can continue pinching your fingers together to further decrease the zoom level.

The pinch-to-zoom gesture offers a natural and intuitive way to control the zoom level in Safari. By using your fingers to pinch or expand, you can easily adjust the size of the webpage to your liking. This method is especially convenient for those who prefer tactile interactions and want a more hands-on approach to zooming out.

It’s worth noting that the availability of the pinch-to-zoom gesture depends on your device’s compatibility. Most Mac laptops and trackpads , as well as Magic Mouse, support this gesture. If you’re using a different type of mouse or trackpad, this gesture may not be available. In such cases, you can try using the keyboard shortcuts or other zooming methods mentioned in this guide.

The pinch-to-zoom gesture not only allows you to adjust the zoom level in Safari but also gives you precise control over the size of the webpage. Whether you want to shrink the page to fit more content or make it smaller for comfortable reading, this gesture provides a convenient and efficient solution.

Now that you’ve learned about using the pinch-to-zoom gesture on a trackpad or Magic Mouse, let’s explore another method by customizing the zoom settings in the Safari preferences.

Method 4: Using the Zoom Options in the Safari Preferences

If you prefer a more permanent solution for adjusting the zoom level in Safari, you can customize the zoom options in the Safari preferences. This method allows you to set a default zoom level or enable text-only zoom for a consistent browsing experience. Here’s how you can use the zoom options in the Safari preferences:

  • Open Safari and click on “Safari” in the menu bar.
  • In the drop-down menu, select “Preferences” to open the Safari preferences.
  • Click on the “Advanced” tab in the preferences window.
  • Check the box next to “Never use font sizes smaller than” to enable text-only zoom.
  • Use the slider or input a specific percentage in the “Page Zoom” section to set the default zoom level.

By customizing the zoom options in the Safari preferences, you can have more control over how webpages are displayed. Enabling text-only zoom ensures that only the text size adjusts when zooming in or out, preserving the layout and preventing images from becoming distorted.

The ability to set a default zoom level allows you to always have your preferred view when loading webpages. Whether you prefer a larger zoom for easier reading or a slightly smaller zoom for a compact layout, you can tailor the default zoom level to your preferences.

Keep in mind that customizing the zoom options in the Safari preferences will apply to all webpages you visit using Safari. This can be particularly useful if you frequently visit websites with similar designs or if you prefer a consistent browsing experience across various sites.

Now that you know how to customize the zoom options in the Safari preferences, you have a more permanent solution for adjusting the zoom level to your liking. Let’s wrap up this guide with a quick summary of what we’ve covered.

Zooming out in Safari is a useful feature that allows you to adjust the size of webpages for improved readability and convenience. In this guide, we explored four different methods to zoom out in Safari:

  • Using keyboard shortcuts: By pressing “Command” + “-” (minus), you can quickly decrease the zoom level.
  • Using the zoom option in the view menu: Navigating through the “View” menu, you can easily access the zoom options and adjust the zoom level.
  • Using the pinch-to-zoom gesture on trackpad or Magic Mouse: By pinching your fingers together on the trackpad or Magic Mouse, you can intuitively decrease the zoom level.
  • Customizing the zoom options in the Safari preferences: By adjusting the settings in the Safari preferences, you can set a default zoom level or enable text-only zoom.

Each method offers a unique approach to zooming out in Safari, catering to different preferences and situations. Whether you prefer keyboard shortcuts for quick adjustments, visual options in the view menu, tactile interactions with pinch-to-zoom gestures, or customized settings in the preferences, you can find a method that suits your needs.

Remember that zooming out in Safari can be helpful when webpages appear too large or when you want to fit more content on the screen. It’s important to find a balance between zooming out for better visibility and ensuring that the page remains legible and easy to navigate.

We hope this guide has been informative and helpful in assisting you with zooming out in Safari. Now, you can confidently adjust the zoom level and enhance your browsing experience. Happy zooming!

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Switch camera black screen issue for video-sdk web on iOS for Safari (iOS 17.4.1)(Safari 17.4)

Description

  • On iOS camera has weird ratio issue when first turned on vs second time turned on.
  • Switch Camera on iOS web zoomStream.switchCamera() has issue where video screen turn black and even if you switch back it will remain black unless video camera was turned off and turned back on.

Which Web Video SDK version? “ @zoom /videosdk”: “^1.10.7”, “ @zoom /videosdk-ui-toolkit”: “^1.9.8”,

Video SDK Code Snippets

To Reproduce(If applicable) Steps to reproduce the behavior: In video-sdk web

  • Video size ratio issue.
  • Switch camera blacking out issue.

(Camera video stream ratio issue reproduce) 1.Use iOS safari 17.4 2.Turning video on first time will have flat size video 3. turn off video 4. turn video back on video streaming content from camera size ratio will be horizontal (how you hold phone ) ratio rather than landscape ratio for camera. After this no matter how you turn on or off it will always shows as (how you hold the phone camera view ratio)

(Camera switch from front to back of phone camera issue) 1.Use iOS safari 17.4 2. turn on video webcam (user facing - front) 3. switch camera to (‘environment’) = which is back. 4. about 50% on first time when switch happens screen is black and no matter how many time you switch it will just show black screen. unless camera is turned off and turned on again.

Troubleshooting Routes I have already tried to debug using dev tool debug inspector mode on Safari to check if there is any error occurring during camera switching as well as camera activation (turning them on)

Device (please complete the following information):

  • Device: iPhone 11 and iPhone 14
  • OS: iOS 17.4.1
  • Browser: Safari
  • Browser Version: Safari 17.4

Hey @kevinlabx

Thanks for your feedback.

(Camera switch from front to back of phone camera issue)

This is a known issue, and we are planning to address it in the upcoming version. As a workaround, you can use Individual HTML element rendering to render videos.

@vic.yang Vic, I found alternative solution for switch camera black out issue. May be someone else who is also needing to fix this issue can apply this temporary solution.

You just have to turn it on and off real quick and trigger switch camera and I only applied for the iOS.

It’s bit bandage to the problem but hopefully it will save some time for others until the root fix.

I encountered a similar issue during a meeting with the company providing SEO service for my website. When I tried to use my front camera, the screen turned black and no video output was produced. I’m hoping for a solution to this problem.

what’s iOS version?

did you make sure you use 'user' instead of 'environment' ?

'user' is the front camera and back is 'environment'

I think it can also behave differently depending on your iOS version + iOS safari browser version.

check both compare to mine.

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iOS 15.4 beta - unable to sign-in using SSO - Content Security Policy unsafe-inline

vbhatia

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‎2022-02-16 09:38 AM - edited ‎2022-02-16 09:47 AM

Solved! Go to Solution.

YaBoiB

‎2022-02-16 01:17 PM

View solution in original post

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zoom and safari problem

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zoom and safari problem

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The lightweight midsole is hollowed out under the forefoot, where 2 Zoom Air units are positioned. This allows the Zoom Air units to compress under the weight, then expand and help return energy. Also, they're slightly tilted and primed for your forward motion, like a 100-meter sprinter emerging from the starting blocks, so that you can keep attacking the rim.

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  20. Switch camera black screen issue for video-sdk web on iOS for Safari

    Description On iOS camera has weird ratio issue when first turned on vs second time turned on. Switch Camera on iOS web zoomStream.switchCamera() has issue where video screen turn black and even if you switch back it will remain black unless video camera was turned off and turned back on. Which Web Video SDK version? "@zoom/videosdk": "^1.10.7", "@zoom/videosdk-ui-toolkit": "^1.9 ...

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