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Merseytravel.

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Merseytravel Over 60s pass

Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside.

When you reach your 60th birthday you can apply  for a Merseytravel Over 60s travel pass. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in England.

You can find out when you reach your State Pension Age on  the Government website.

When can I use it?

Merseytravel Over 60s pass -  All day on Saturdays, Sundays and bank holidays. Any time Monday to Friday, except for journeys which start between 6.30am and 9.30am.

How do I apply?

You can apply at a Merseytravel Centre or by post.

What do I need to take or send?

• A completed application form.  • A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph). Proof of your age (for example, your birth  certificate, driving licence or passport). • Proof that your address is in Merseyside (for example, a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions). • If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application.

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Patient transport service (pts).

Information for healthcare professionals about PTS provided in Cumbria, Greater Manchester, Lancashire and Merseyside

person in wheelchair being pushed into an ambulance.

We provide non-emergency Patient Transport Service (PTS) for eligible patients in Cumbria, Greater Manchester, Lancashire and Merseyside.

We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. Our centralised web booking system is available 24/7 and provides a number of benefits to users including the ability to make a booking, enquire about existing bookings, book patients ‘ready’ or cancel a booking if necessary.

If you don’t have access to the online booking system but wish to make an enquiry about setting up this facility, please email [email protected] . We can set you up in a matter of minutes with full training.

If you would prefer to make a telephone booking on behalf of the patient, the relevant numbers can be found in the PTS – making a booking section .

Before making a booking please:

  • Avoid raising the patient’s expectations – not everyone is eligible for PTS
  • Determine whether the patient has a medical or clinical need for transport
  • Consider if the patient can use alternative transport such as a family member or taxi
  • Consider if the patient needs patient transport both to and from their appointment or if they can access an alternative for one part of the journey
  • Inform the patient when the transport has been booked and the estimated waiting times

To make a booking you will need:

  • Patient’s full name, home address, date of birth and phone number
  • Patient’s NHS number and GP practice details
  • A knowledge of the patient’s level of mobility
  • Date and time of the appointment
  • Hospital and clinic the patient is attending
  • Type of appointment (for example, outpatient)
  • If an escort is required – only available if there is a specific medical need
  • Any specific needs, such as language barrier, hard of hearing, infectious disease, mental illness or walking frame)

Please note, only patients who have a medical need for transport and meet the eligibility criteria will be able to access the service.

Trusts outside of the North West looking for transportation of patient who are registered with a GP within Cumbria, Greater Manchester, Lancashire and Merseyside should refer their PTS request to us in the first instance by calling 0800 0323 240.

Please note: PTS for patients from Cheshire should be booked by contacting West Midlands Ambulance Service on 0345 425 0050.

If you experience any difficulties in making a PTS booking please contact:

  • Claire Marshall, Regional Control and Contact Centre Manager – [email protected]

Together with our commissioners we have agreed to a set of quality standards by which the patient transport service will be measured by.

Booking cut off times

Unplanned journeys (on the day).

Please note PTS no longer accept routine transport requests on the Day and require a minimum of 24 hours notice for bookings.

Our cut off time for acceptance of bookings is 3pm the day before the required appointment. Weekends or Bank Holidays are not bookable.

On the Day requests are only for Discharges, Transfers, Dialysis or Oncology appointments or escalations by a Health Care Professional.

Enhanced priority service (EPS) journeys

The booking cut off time for EPS journeys is 3pm on the day prior to travel. Bookings received after this time will be counted as unplanned activity.

Booking cap

An unplanned journey booking cap will be applied based on a percentage of overall patient movements however this is not applicable to enhanced priority patients.

Operating hours

Enhanced Priority Service (EPS) – Times determined by the centres: 7:30 am to midnight (including bank holidays)

Planned Specification – Earliest drop off times and latest collections times: Monday to Friday 8am to 6pm (excluding bank holidays)

Unplanned Specification – Earliest drop off times and latest collections times: Monday to Friday 8am to 6pm (excluding bank holidays)

Greater Manchester

Enhanced Priority Service (EPS) – Times determined by the centres: 6:45am to 11pm (including bank holidays)

Unplanned Specification – Earliest drop off times and latest collections times: Monday to Friday; 8am to 11pm Saturday & Sunday; 8am to 6pm Bank holidays from 6pm to 11pm

Enhanced Priority Service (EPS) – Times determined by the centres: 6:30am to 11pm (including bank holidays)

Unplanned Specification- Earliest drop off times and latest collections times: Monday to Friday; 8am to 8pm Saturday & Sunday; 10am to 6pm Including bank holidays

Enhanced Priority Service (EPS) – Times determined by the centres: 7am to 1am the following day (including bank holidays)

Planned Specification – Earliest drop off times and latest collections times: Monday to Friday 8am to 8pm (excluding bank holidays

Unplanned Specification – Earliest drop off times and latest collections times: Monday to Friday 8am to 8pm Additional capacity vehicles will operate Monday to Friday 7pm to 10pm; and Saturday, Sunday & bank holidays; 10am to 7pm

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Arriva Merseyside

A bus operator in the North West

  • 3 Wilson Road - Halewood Shopping Centre
  • 3A Wilson Road - Liverpool John Lennon Airport
  • 6 Upton Rocks - Liverpool
  • 7 Warrington - Liverpool
  • 8 Liverpool - Huyton Circular
  • 8E Liverpool - Huyton Circular
  • 9 Liverpool - Huyton Circular
  • 10 St Helens - Liverpool
  • 10A St Helens - Liverpool
  • 10B Huyton - Liverpool
  • 12 Stockbridge Village - Liverpool Circular
  • 13 Stockbridge Village - Liverpool Circular
  • 14 Liverpool - Croxteth, Willow Way or Kirkby
  • 14X Liverpool - Croxteth, Willow Way or Kirkby
  • 15 Huyton - Liverpool
  • 17 Widnes - St Helens
  • 18 Liverpool - Croxteth Park Circular
  • 20 Earlestown - St Helens
  • 26 Liverpool Sheil Road Circular - Liverpool Sheil Road Circular
  • 27 Liverpool Sheil Road Circular - Liverpool Sheil Road Circular
  • 31 St Helens - Parr
  • 32 Clinkham Wood - Sutton Manor and Clock Face
  • 32A Clinkham Wood - Sutton Manor and Clock Face
  • 33 St Helens - Sutton Heath Circular
  • 34 St Helens - Newton Le Willows and Leigh
  • 34A St Helens - Newton Le Willows and Leigh
  • 35 Eccleston - St Helens Junction
  • 37 St Helens Bus Station - St Helens Bus Station
  • 38 St Helens - Rainford Circular
  • 38A St Helens Bus Station - St Helens Bus Station
  • 44 Crossens - Formby via Southport
  • 46 Russell Road - Carr Lane
  • 46B Russell Road - Carr Lane
  • 47 Crossens - Liverpool
  • 49 Woodvale - Crossens
  • 52 Netherton or Old Roan - Liverpool
  • 52A Netherton or Old Roan - Liverpool
  • 52E Netherton or Old Roan - Liverpool
  • 53 Crosby - Liverpool
  • 54 Thornton - Liverpool Circular
  • 54A Thornton - Liverpool Circular
  • 55 Old Roan - Liverpool
  • 55D Old Roan - Liverpool
  • 56 Netherton - Liverpool Circular
  • 58 Netherton - Liverpool
  • 58A Netherton - Liverpool
  • 60 Bootle - Aigburth Vale
  • 61 Bootle - Aigburth Vale
  • 61A Bootle - Aigburth Vale
  • 61B Bootle - Aigburth Vale
  • 62 Bootle - Penny Lane
  • 63 Bootle - Fazakerley Circular
  • 68 Bootle - Aigburth Vale
  • 68A Bootle - Aigburth Vale
  • 68E Bootle - Aigburth Vale
  • 75 Halewood - Liverpool
  • 76 Halewood - Liverpool
  • 78 Halewood - Liverpool
  • 79 Halewood - Liverpool
  • 80 Liverpool John Lennon Airport and Speke - Liverpool
  • 80A Liverpool ONE - Liverpool John Lennon Airport
  • 81 81A Liverpool John Lennon Airport and Speke - Bootle
  • 82 Speke - Liverpool
  • 86 Liverpool John Lennon Airport and Garston - Liverpool
  • 86A Liverpool John Lennon Airport and Garston - Liverpool
  • 89 St Helens - Liverpool John Lennon Airport
  • 144 Bootle Bus Station - Bootle New Strand Station
  • 144E Bootle Bus Station - Bootle New Strand Station
  • 166 Belle Vale Bus Station - Belle Vale Bus Station
  • 188 Belle Vale Bus Station - Belle Vale Bus Station
  • 201 Speke - Liverpool Royal Hospital
  • 204 Dingle Brow - Liverpool ONE Bus Station
  • 216 Birkenhead Woodside - Arrowe Park Hospital
  • 217 Birkenhead Woodside - Arrowe Park Hospital
  • 300 Southport or Lydiate - Liverpool
  • 310 Skelmersdale - Liverpool
  • 312 Concourse - Concourse
  • 320 Wigan - St Helens
  • 329 Warrington - St Helens
  • 345 Waddicar - Liverpool
  • 352 Wigan - St Helens
  • 360 Wigan - Warrington
  • 375 Southport - Wigan
  • 385 Southport - Wigan
  • 407 Liverpool - West Kirby
  • 409 Wallasey - Birkenhead Circular
  • 410 New Brighton - Clatterbridge Hospital
  • 411 New Brighton - Birkenhead Circular
  • 413 Seacombe Ferry - Birkenhead
  • 414 New Brighton - Birkenhead
  • 418 New Ferry - Birkenhead
  • 423 Seacombe Ferry - Birkenhead and Liverpool
  • 432 New Brighton - Liverpool
  • 433 New Brighton - Liverpool
  • 437 West Kirby - Liverpool
  • 464 New Ferry - Liverpool
  • 471 Heswall - Liverpool
  • 472 Heswall - Liverpool
  • 487 Ness Gardens and Parkgate - Liverpool
  • 492 495 Birkenhead - Beechwood Circular
  • 500 Liverpool John Lennon Airport - Liverpool
  • 699 Greenbank Student Village - University of Liverpool or Liverpool City Centre
  • 781 Seaforth Station - Chesterfield High School
  • 786 South Parkway - Halewood Academy
  • 786A South Parkway - Halewood
  • 897 Wilson Road - Admin Road
  • 898 Stockbridge Lane - Stockbridge Lane
  • 899 Stockbridge Lane - Stockbridge Lane
  • 920 St Helens - Haydock Industrial Estate
  • F1 Formby Village - Formby Village
  • F2 Formby Village - Formby Village
  • F3 Formby Village - Formby Village
  • F4 Formby Village - Formby Village
  • F5 Formby Village - Formby Village
  • F6 Formby Village - Formby Village

Merseyside, Travel & Sexual Health Clinics

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Patients are required to pay a base fee of £20 at their appointment (£10 for additional person), chargeable on your 1 st appointment visit. This fee covers your necessary face to face consultation, prior to any treatment being given and does not form part of your treatment cost.

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CityDoc is an exclusive partner to Healthier Business Group, providing both blood testing and vaccines to healthcare workers for over 15 years. Please select the service you have been recommended below.

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Ireland"}}},"ATH":{"supportedBundleRegions":[],"regionDisplayName":"Athens","cityCodeToRegionAndCityWithDropDownDisplayValues":{"PAR":{"region":"France","city":"Paris","dropDownDisplayValue":"Paris"},"ROM":{"region":"Italy","city":"Rome","dropDownDisplayValue":"Rome"},"HER":{"region":"Greece","city":"Central Crete","dropDownDisplayValue":"Central 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COMMENTS

  1. Merseytravel Phone Number and Contact Information

    The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. Merseytravel Centres: Locations and opening times. I want to report a damaged bus stop / shelter. I would like to make a complaint. Customer Services Contact Centre: Opening hours and contact numbers.

  2. Merseytravel Phone Number and Contact Information

    Tunnel Fast Tag Enquiries - 0151 330 1004. Mersey Ferry Bookings - 0151 330 1003 (7am-8pm Monday - Friday, 8am-8pm Saturday, Sunday and Bank Holidays) Mersey Ferry Timetable Enquiries - 0151 330 1000 (8am-8pm every day) Merseylink Bookings - 0151 330 1001 (8am-2pm every day)

  3. Merseytravel

    Merseytravel's focus is on supporting the economic growth of the Liverpool City Region by improving connectivity across the region and beyond, supporting and maintaining an integrated transport network and improving the customer experience from ticket buying to working with partners to get people to and from major events. Merseytravel ...

  4. Merseyrail

    Merseytravel works in partnership with central, regional and local government, the Local Enterprise Partnership, public transport operators, other passenger transport executives, community groups, the business community and member of the public. It also works in partnership with private transport operators and manages a 25-year rail concession ...

  5. Public transport information

    Merseytravel. The Merseytravel website provides public transport information across Merseyside including: Bus travel - routes and timetables. Train travel - routes and timetables. Mersey Ferries. Tickets and passes. Booklets, leaflets and travel guides. Travel news updates and alerts.

  6. Merseytravel Over 60s pass

    Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. ... Who to contact Telephone 0151 330 1000 0151 330 1000 E-mail. [email protected]; Website https ...

  7. Merseytravel

    The Merseytravel journey planner app provides timetable, real time information (where available) and map information for all public transport providers across Merseyside. It provides door to door journey plans for trains, buses, and ferry services as well as scheduled departures from a specific location. The app allows you to plan journeys for ...

  8. Merseyside Travel & Transport

    Merseyside Travel & Transport. The transport system in the metropolitan county of Merseyside offers visitors a number of ways to get around from public transport such as buses and trains to using the road with car hire, coaches and ferries. Merseyside includes the city of Liverpool, Knowsley, Sefton, St Helens and Wirral. Merseyside has an ...

  9. PDF 239 from 5 Dec 2021

    If you've got any comments or suggestions about the services shown in this timetable, please contact the bus company who runs the service: Cumfybus 178 Cambridge Road, Churchtown, Southport, PR9 7LW 01704 227 321 Contact us at Merseytravel: By e-mail [email protected] By phone 0151 330 1000 In writing PO Box 1976, Liverpool ...

  10. Contact Us

    However if you have an enquiry that needs a quick response, please call us on 0151 555 1111 or contact us via Twitter using @merseyrail. Call our Customer Relations Team on: 0151 555 1111. The office is open Monday to Friday from 07:00 to 19:00hrs. Our team can also provide information on ticket refunds, disabled assistance and group travel.

  11. Patient Transport Service (PTS)

    Trusts outside of the North West looking for transportation of patient who are registered with a GP within Cumbria, Greater Manchester, Lancashire and Merseyside should refer their PTS request to us in the first instance by calling 0800 0323 240. Please note: PTS for patients from Cheshire should be booked by contacting West Midlands Ambulance ...

  12. Concessions

    You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. The Merseytravel Over 60s pass allows you to travel anytime except in peak hours; 06:31 - 09:29 Monday to Friday. The Over 60s pass can be used at any other time including all day on ...

  13. BBC

    BBC Radio Merseyside is the BBC's local radio station covering Merseyside, North and West Cheshire and West Lancashire. It broadcasts a mix of local news, information, conversation, music and ...

  14. Contact Us

    For group or travel trade bookings for groups of 20 ... Woodside, Birkenhead, Merseyside CH41 6DU. Seacombe terminal . Mersey Ferries, Victoria Place, Seacombe, Wallasey, Wirral CH44 6QY. Mersey Ferries Limited. Registered office - 1 Mann Island, Liverpool L3 1BP Company Number - 02495472 A company registered in England. Follow Mersey Ferries ...

  15. Merseytravel Customer Service & Information

    To enable passengers to plan their journeys, we provide Merseytravel customer service in a number of ways, including, website and telephone, seven days a week.

  16. Arriva Merseyside

    31 St Helens - Parr. 32 Clinkham Wood - Sutton Manor and Clock Face. 32A Clinkham Wood - Sutton Manor and Clock Face. 33 St Helens - Sutton Heath Circular. 34 St Helens - Newton Le Willows and Leigh. 34A St Helens - Newton Le Willows and Leigh. 35 Eccleston - St Helens Junction.

  17. Welcome To CityDoc's Travel Clinics In Merseyside

    For all your private healthcare enquiries, please fill out our enquiries form. CityDoc enquiries Contact Us. x3 CityDoc Travel Health Clinics in Merseyside covering the following areas: CityDoc Liverpool (City Centre) 127 London Rd, Liverpool, Merseyside L3 8JA.

  18. Penalty Fares

    From the 17th July, changes to the National Penalty Fare scheme means the amount fare-evaders will be charged, including those caught on the Merseyrail network, is increasing. A Penalty Fare is £100 plus the price of the full single fare applicable for your intended journey. However, if it is paid within 21 days, the Penalty Fare is reduced to ...

  19. Travel Customer Support

    For further guidance on our travel FAQs, contact information, as well as travel advice, visit our American Express online travel help centre.

  20. Discover more about Merseytravel

    Merseytravel delivers transport projects that support the economic growth of the city region. The focus is on improving connectivity within the region and beyond, improving the customer experience from ticket buying to journey planning and maintaining the integrated transport network, including the Mersey Ferries and Mersey Tunnels, to ensure ...

  21. Contact Costco Travel

    We are Costco and we know travel. The value you want with the quality you expect. No surprises when you're ready to pay. Additional advantages of membership. Executive Members earn an annual 2% reward. 3% cash back rewards on Costco Travel with the Costco Anywhere Visa® Card by Citi. Costco Travel is staffed by Costco employees who are also ...

  22. Report a crime or incident

    Call Merseyside Police on 101 (24-hour) or visit your local police station. ... Call Crimestoppers on 0800 555 111. To report hate crime. Contact Stop Hate UK on 0800 138 1625. Safety and Security. Report Safety and security issues to us here. Stay connected. Youtube; Facebook; X; ... Travel Disruption. Liverpool Lime Street Closure.