new zealand electronic travel authority status

How to request an NZeTA

Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

Find out if you need an NZeTA

To visit NZ, you need either an NZeTA or a visitor visa — unless you’re an Australian citizen.

Check if you need a visitor visa or NZeTA

Request and pay for your NZeTA

You can request an NZeTA using the:

• NZeTA website
• NZeTA mobile app ⁠— search "NZETA" in the App Store or Google Play

An NZeTA is valid for 2 years. Check the Immigration NZ website for costs and processing times.

Request an NZeTA — Immigration NZ

Most people will also have to pay the International Visitor Conservation and Tourism Levy (IVL) .

Refunds and cancellations

You usually cannot get a refund. Check the NZeTA terms of use .

If you change your dates

You can use the NZeTA for multiple visits and it lasts for up to 2 years.

You’ll need to pay for a new NZeTA if you change your travel dates by more than 2 years.

At the border

You do not have to show your NZeTA at the border.

Utility links and page information

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Last updated 28 November 2019

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Visa Traveler

Exploring the world one country at a time

New Zealand Electronic Travel Authority (NZeTA): Eligibility and Application Process

Published: February 14, 2024

New Zealand introduced its pre-travel authorization system in 2019 called the New Zealand Electronic Travel Authority, or simply the NZeTA.

It is similar to a visa exemption but holding an NZeTA is mandatory before traveling. Only visa waiver countries are eligible for the NZeTA. All applications are online through a dedicated app or the NZeTA website.

Quick summary:

• Eligibility: 60 eligible nationalities
• NZeTA Validity: 2 years from the date of issue
• Allowed entries: Unlimited
• Length of allowed stay: 90 days each time
• NZeTA fee: 17 NZD through the app or 23 NZD online. An additional 35 NZD International Visitor Conservation and Tourism Levy is added automatically.
• Processing time: Usually instant but up to 72 hours.

If you haven’t already, read the New Zealand Visa Guide to familiarize yourself with New Zealand visa requirements, various visa types for tourists, eligibility and border formalities.

Table of Contents

Understanding the nzeta.

NZeTA validity

The NZeTA is valid for 2 years.

If your passport expires before that, you can easily change the details in the NZeTA app.

Duration of stay

On every entry, the NZeTA allows you to stay for up to 3 months. This duration is 6 months if you’re traveling on a UK passport.

You can only be in New Zealand for up to 6 months within any 12-month rolling period.

Allowed number of entries

There is no limit to the number of entries you can make using the NZeTA.

Allowed ports of entry

You can enter New Zealand through any international port of entry. 

When to apply

Given the long validity of the NZeTA, you can apply when you make plans to travel to New Zealand.

The New Zealand Immigration lists the processing time for the NZeTA as 72 hours although in reality most are granted within 5 minutes.

• Earliest: 2 years
• Latest: 72 hours

NZeTA extension

You cannot extend the NZeTA.

If you are in New Zealand and want to stay longer, you must apply for another visa, not another NZeTA.

NZeTA Requirements

NZeTA eligibility

Only the following 60 nationalities are eligible for the New Zealand Electronic Travel Authority (NZeTA):

• Liechtenstein
• Netherlands
• Saudi Arabia
• South Korea
• Switzerland
• United Arab Emirates
• United Kingdom
• United States of America
• Vatican City

If you are Australian, you do not need the NZeTA as you will receive an Australian Resident Visa when you arrive in New Zealand.

Documents required

The only document you need to apply for the NZeTA is your passport.

You also need a debit/credit card to pay and an email address to receive the confirmation.

Passport Requirement

Your passport must be valid for at least 3 months beyond the date you plan to leave New Zealand.

Photo requirements

If applying for NZeTA on the website, you can upload a digital photo or you can take one using your laptop’s camera.

If you upload a digital photo, it must be:

• Under 10 MB
• JPG or JPEG format

If you use the mobile app you can only take a photo using your mobile phone camera.

The NZeTA costs:

• 17 NZD if you apply through the app
• 23 NZD if you apply on the website

Additionally, everybody coming to New Zealand on an NZeTA must also pay the International Visitor Conservation and Tourism Levy (IVL) of 35 NZD. 

It’s automatically added to the final price, bringing the total to 52 NZD or 58 NZD respectively. 

Processing time

Allow up to 72 hours for your NZeTA to be processed. Most requests are processed very quickly, some even instantly.

NZeTA Application Process

How to apply for NZeTA

You can apply for NZeTA online at the New Zealand Immigration website . This application costs 23 NZD.

You can also apply using the free NZeTA app that you can download from Google Play or the App Store . This application costs 17 NZD.

Applying using the app is cheaper and the process is extremely simple.

After you download the app, follow the steps:

• Scan your passport. The App will fill in all the information.
• Take a photo of yourself.
• Answer a few questions about meeting the health and character requirements.
• Pay. It will be 52 NZD, which includes the IVL.

Track NZeTA status

You can check the status of your NZeTA in the app or on the Check Status page . 

Download approved NZeTA

The NZeTA is electronically attached to your passport, so you don’t need to download or print anything.

If ever prompted, for example when checking in for a cruise, you can show the NZeTA confirmation on the app or the email you received.

NZeTA customer service

See all options on how to contact New Zealand Immigration .

Additional Requirements for Entry into New Zealand

• Onward Ticket

You need to have a travel ticket out of New Zealand to a country you have the right to enter. If that country requires you to hold an onward ticket, you must produce it upon request too.  

You will likely be asked to present your onward flight when you check in for your flight. Immigration agents at the border also often ask to see it.

Sufficient Funds

You must have sufficient funds for your stay. This is at least 1000 NZD per month or at least 400 NZD if you’ve paid for accommodation already.

• Travel Insurance

Travel Insurance is NOT mandatory and immigration agents do not ask to see proof of it. It is nonetheless strongly recommended.

Using NZeTA to transit at Auckland International Airport

Auckland International Airport is the only airport in New Zealand that has a transit zone and allows passengers to transfer to other flights without clearing immigration.

That’s only possible if you’re from a transit visa waiver country in which case you will need an NZeTA.

The transit visa waiver countries are:

• Federated States of Micronesia
• Papua New Guinea
• Philippines
• Republic of Marshall Islands
• Solomon Islands

These are in addition to the regular visa waiver countries eligible for the NZeTA.

Arriving by Cruise Ship

Cruises that stop in New Zealand are treated the same as arriving flights.

If you come from a visa waiver country, you must hold an NZeTA. Otherwise, you will need a regular tourist visa.

When you first arrive at a port in New Zealand you will be considered as holding a visitor visa. It expires 28 days after the arrival of the ship in New Zealand or when the ship leaves – whichever happens first.

If you arrive by cruise ship to stay in New Zealand you will have to apply for entry permission in the same way as you would if arriving on a flight. This includes completing a Traveller Declaration card and showing an onward ticket to the immigration officer at the port.

Procedure at the Border

Remember that the NZeTA is not a visa and does not guarantee entry into New Zealand. You must apply for entry permission.

Entry Permission

If you are flying to New Zealand, to apply for entry permission you must first complete an arrival card. You can do so online or on arrival. It will also be given to you on the plane before you arrive.

• Present your documents to an immigration officer
• New Zealand
• United States.

If you arrive on a cruise ship, you will be considered as holding a visitor visa for up to 28 days from the day you arrive at your first port in New Zealand.

Customs and Biosecurity

After clearing immigration, you will pick up your checked luggage and proceed to customs.

New Zealand has one of the strictest biosecurity rules in the world. Carefully read through the list of items you must declare on your customs declaration.

It’s better to declare if you’re not sure. Don’t risk it – the fines are high and your visitor visa may be canceled on the spot.

Frequently Asked Questions (FAQs)

Can i get a nzeta at the airport.

No. You will not be allowed to board your flight without an NZeTA. It is a mandatory requirement to travel to New Zealand.

Do you need to print the NZeTA?

No need. It’s electronically attached to your passport. You can also show the confirmation email you received or the app screen with the valid NZeTA.

How far in advance should I get an NZeTA?

It’s not necessary to do it too far in advance – the processing time is only 72 hours.

On the other side, it’s valid for 2 years so you might as well get it when you know for sure you will travel to New Zealand.

How many times can you apply for an NZeTA?

You only need 1 NZeTA to travel to New Zealand an unlimited number of times within 2 years. You can apply for a new one after it expires. There is no limit to the amount of times you can do that.

WRITTEN BY THIRUMAL MOTATI

Thirumal Motati is an expert in tourist visa matters. He has been traveling the world on tourist visas for more than a decade. With his expertise, he has obtained several tourist visas, including the most strenuous ones such as the US, UK, Canada, and Schengen, some of which were granted multiple times. He has also set foot inside US consulates on numerous occasions. Mr. Motati has uncovered the secrets to successful visa applications. His guidance has enabled countless individuals to obtain their visas and fulfill their travel dreams. His statements have been mentioned in publications like Yahoo, BBC, The Hindu, and Travel Zoo.

PLAN YOUR TRAVEL WITH VISA TRAVELER

I highly recommend using these websites to plan your trip. I use these websites myself to apply for my visas, book my flights and hotels and purchase my travel insurance.

01. Apply for your visa

Get a verifiable flight itinerary for your visa application from DummyTicket247 . DummyTicket247 is a flight search engine to search and book flight itineraries for visas instantly. These flight itineraries are guaranteed to be valid for 2 weeks and work for all visa applications.

02. Book your fight

Find the cheapest flight tickets using Skyscanner . Skyscanner includes all budget airlines and you are guaranteed to find the cheapest flight to your destination.

03. Book your hotel

Book your hotel from Booking.com . Booking.com has pretty much every hotel, hostel and guesthouse from every destination.

04. Get your onward ticket

If traveling on a one-way ticket, use BestOnwardTicket to get proof of onward ticket for just $12, valid for 48 hours.

05. Purchase your insurance

Purchase travel medical insurance for your trip from SafetyWing . Insurance from SafetyWing covers COVID-19 and also comes with a visa letter which you can use for your visas.

Need more? Check out my travel resources page  for the best websites to plan your trip.

LEGAL DISCLAIMER We are not affiliated with immigration, embassies or governments of any country. The content in this article is for educational and general informational purposes only, and shall not be understood or construed as, visa, immigration or legal advice. Your use of information provided in this article is solely at your own risk and you expressly agree not to rely upon any information contained in this article as a substitute for professional visa or immigration advice. Under no circumstance shall be held liable or responsible for any errors or omissions in this article or for any damage you may suffer in respect to any actions taken or not taken based on any or all of the information in this article. Please refer to our full disclaimer for further information.

AFFILIATE DISCLOSURE This post may contain affiliate links, which means we may receive a commission, at no extra cost to you, if you make a purchase through a link. Please refer to our full disclosure for further information.

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10 Things You Need to Know About the NZeTA [2024]

Nz pocket guide is 10 years old. thank you for trusting us with your trip for over a decade, what is the nzeta.

The NZeTA stands for “ New Zealand Electronic Travel Authority ” and is a quick online assessment from Immigration New Zealand for residents of countries who are visiting New Zealand and who otherwise don’t require to purchase a Visitor Visa . There is a small fee to pay for the NZeTA. In addition, the NZeTA enables visitors who don’t need a visa to pay an IVL , which stands for “ International Visitor Conservation and Tourism Levy “, which is an additional tourist tax .

While we outline the details of the NZeTA and the IVL in The New Zealand ETA & Visitor Levy: FULL Guide , we answer common questions about the NZeTA in this list of things you need to know about the NZeTA.

Find out more about the arrival formalities of New Zealand in Arriving in New Zealand: Airport Customs, Biosecurity & the Arrival Process .

Get your New Zealand eTA with Natvisa for an easy-to-use online form.

Before We Begin: NZeTA Rundown + Scam Warning

We are aware that a lot of travellers to New Zealand have questions about the NZeTA, as scams are quite common. If you have been sold an NZeTA and are having any doubts, please watch the video below. The video also includes a rundown of everything you need to know about the NZeTA. Otherwise, keep reading for additional useful tips.

1. Not All Countries Need an NZeTA

Only citizens from “ Visitor Visa Waiver Countries ” for New Zealand need to purchase an NZeTA before arriving in New Zealand to visit. This is with the exception of Australian residents.

The visa waiver countries, therefore the countries that need an NZeTA, include:

Europe : Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Iceland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, United Kingdom and Vatican City

North America : Canada, and the United States of America;

South America : Argentina, Brazil, Chile, Mexico and Uruguay,

Middle East : Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates

Asia : Brunei, Korea (South), Hong Kong, Japan, Macau, Malaysia, Singapore and Taiwan

Africa : South Africa, Seychelles and Mauritius.

For an up-to-date list, refer to the official visa waiver countries page on the Immigration New Zealand website .

Not sure what a visa waiver country is or if you need a Visitor Visa? Check out our guide, Visitor Visa: Do You Need a Visa to Visit New Zealand?

2. You Do Not Need an NZeTA if You Are Coming to New Zealand on an Alternative Visa

What we mean by this is that you only need to purchase the NZeTA if you are travelling to New Zealand as a visitor from the “visa waiver country” (see above). If you are coming to New Zealand on another visa, like a paid Visitor Visa , a Working Holiday Visa , a Student Visa or another work visa, for instance, you will not need to purchase an NZeTA. This is with the idea in mind that you have already paid fees to purchase your visa.

3. Some Countries are Required to Have an NZeTA Even if Just Transiting Through New Zealand

That’s right, citizens from “ transit visa waiver countries ” must also purchase the NZeTA, even if they are just transiting through New Zealand.

These countries include: the Bahamas, Bermuda, Bolivia, Colombia, Costa Rica, Ecuador, Federated States of Micronesia, Indonesia, Kiribati, Nauru, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Republic of Marshall Islands, Samia, Solomon Islands, Thailand, Tonga, Tuvalu, Vanua and Venezuela.

For an up-to-date list of the transit visa waiver countries, see this page on the Immigration New Zealand website .

4. You Need to Get an NZeTA Before You Depart for New Zealand

In some cases, you may not be able to board a flight or a cruise to New Zealand without an NZeTA, so it’s essential to obtain an NZeTA before you depart for New Zealand. While it might be possible to request an NZeTA at your departure airport, it can take up to 72 hours for NZeTAs to be approved. Needless to say, it’s best to purchase one as soon as you can, knowing that NZeTAs are valid for up to two years .

5. You Don’t Need an NZeTA Each Time You Visit New Zealand

An NZeTA is valid for multiple visits from the date of approval for up to two years . This means you don’t need to purchase another NZeTA if you are returning to New Zealand within two years of getting an NZeTA. After two years, you will need to purchase a new one.

6. The NZeTA Applies to Both Flight and Cruise Ship Passengers

If you’re from a visa waiver country or a transit waiver country (see above), then it doesn’t matter which transport you use to travel to New Zealand , whether it’s by flight or cruise ship, you will still need an NZeTA.

7. There are Two Ways to Get an NZeTA

Both require an internet connection! The two ways of buying an NZeTA are through the Immigration New Zealand App and through an online form on the Immigration New Zealand website. Get the Google Play App here and the App Store App here .

8. It’s Cheaper to Apply Through the App than the Website

Purchasing the NZeTA costs around NZ$17 through the Immigration New Zealand app, while completing the online form through the Immigration New Zealand website costs around NZ$23 .

9. It’s Faster to Apply Through the App than the Website

After downloading the Immigration New Zealand app, you just need to scan your passport with the app for Immigration New Zealand to get the details needed to issue you an NZeTA. Then you can even scan your credit or debit card to pay. However, on the Immigration New Zealand website form, you will need to enter your passport and credit card details manually.

10. You Will Also Need to Pay the IVL

The IVL is the International Visitor Conservation and Tourism Levy , which costs around NZ$35 , no matter if you are using the Immigration New Zealand website or the app. The IVL is paid when you purchase your NZeTA.

Learn more about what the IVL is in  New Zealand eTA & Visitor Levy (NZeTA & IVL): FULL Guide .

Frequently Asked Questions About the NZeTA

If you didn’t get your question answered about the NZeTA, you might find the answer here.

Can I Travel to New Zealand with NZeTA?

You can travel to New Zealand with an NZeTA if you are from a visa-waiver country. See the list of visa-waiver countries in point #1 above.

How Long Can I Stay in NZ with an NZeTA?

You can stay in New Zealand for three months (or six months if you’re from the UK). However, the NZeTA is valid for multiple visits to New Zealand for up to two years.

Do NZ Citizens Need an NZeTA?

No, NZ citizens do not need an NZeTA for New Zealand.

How Much Does NZeTA Cost?

The NZeTA costs NZ$9 through the mobile app and NZ$12 through the Immigration New Zealand website. Note that there is an additional fee of NZ$35 for the IVL (International Visitor and Conservation Levy) when paying for the NZeTA.

Can I Work with an NZeTA Visa?

No, you cannot work with an NZeTA Visa in New Zealand. You need a valid work visa to work in New Zealand.

Are you looking for an online visa provider that can streamline the New Zealand ETA?

Look no further and visit Natvisa.com .

More About the NZeTA

That’s it for our list of things to know about the NZeTA for New Zealand. For more pre-departure tips, check out these:

• The Travellers’ Guide to New Zealand Airports
• New Zealand Travel Advice: How to Plan a Trip to New Zealand
• What are the Flight Times to New Zealand?

Finally, find more essential travel advice in the 31 Tips for Travelling in New Zealand .

The information in this guide has been compiled from our extensive research, travel and experiences across New Zealand and the South Pacific, accumulated over more than a decade of numerous visits to each destination. Additional sources for this guide include the following:

• Tourism New Zealand (General travel advice - Updated [2024])
• Immigration New Zealand (Visa and immigration advice - Updated [2024])
• New Zealand Customs Service (Customs and Biosecurity - Updated [2024])
• New Zealand Traveller Declaration (NZTD online platform - Updated [2024])
• Tiaki Promise (Care for people place and culture - Updated [2024])
• Safe Travel (NZ travel advisories - Updated [2024])
• Stats NZ (Statistics and travel data - Updated [2024])
• Waka Kotahi NZ Transport Agency (Road and transport tips - Updated [2024])
• DriveSafe (Road safety - Updated [2024])
• Council websites and freedom camping maps (Local travel advice region by region - Updated [2024])
• AdventureSmart (Know before you go - Update [2024])

Our editorial standards : At NZ Pocket Guide, we uphold strict editorial standards to ensure accurate and quality content.

About The Author

This article has been reviewed and approved by Robin, who is the co-founder of NZ Pocket Guide. With more than 15 years of experience in the New Zealand tourism industry, Robin has co-founded three influential tourism businesses and five additional travel guides for South Pacific nations. He is an expert in New Zealand travel and has tested over 600 activities and 300+ accommodations across the country.

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Everything You Need to Know About NZeTA: New Zealand’s E-Visa

By Caitlin Hornik

New Zealand’s electronic visa waiver launched in August 2019 as a way to make travel to the country easier. As of October 2019, visitors to New Zealand from 60 countries are now required to obtain a NZeTA, which stands for New Zealand Electronic Travel Authority. Read on to learn more about why the visa is necessary and what it means for your next New Zealand trip!

Christchurch, New Zealand

What is an eVisa?

An eVisa is a visa that is issued electronically. This means there is no physical sticker or label placed in your passport. Instead, your visa information is stored in New Zealand’s electronic system. In doing so, those who apply for the visa can be properly screened before they arrive into the country. This helps to reduce possible security threats, making the country safer for all!

Though you do not receive a physical visa in your passport, it is important to print a copy of your completed NZeTA to bring with you to New Zealand. You will need the physical paper to gain entry into the country.

Martinborough, New Zealand

Why do I need one?

Many countries require non-citizens to receive visas for entry, even just for vacation purposes. New Zealand is no exception. You will not be allowed into the country without one, and that could surely dampen the big trip you’ve been planning! This is also true if you have a layover that stops in New Zealand, even if you’re not staying overnight.

For reference, anyone traveling to New Zealand from the United States, Canada, Mexico, and the European Union will need a NZeTA. Be sure to do your research to determine if your home country is on the list of places that require a NZeTA!

Citizens from Australia do not need to apply for an eVisa, nor do citizens from the UK if entering New Zealand for less than six months.

Auckland, New Zealand

How do I apply?

Applying for your NZeTA is super simple! With the electronic system, there is no need to visit an embassy or consulate. Instead, you can click here to fill out the application! You’ll need your passport and credit card information handy to complete the process.

In most cases, the NZeTA only takes 24-72 hours to process. Once your eVisa has been approved, it will be sent to you directly. You may wish to print it and pack it as soon as you receive it so that you don’t forget it!

The payment for the visa is known as an International Visitor Conservation and Tourism Levy, or IVL. This is essentially a tourism fee that goes towards the preservation of the natural beauty of New Zealand!

Mount Cook, New Zealand

For how long is it valid?

The New Zealand eTA is valid for two years. It can be used for multiple trips within this time frame! So if you visit New Zealand and fall head over heels for the stunning scenery and incredible culture, you can easily plan a return trip within the two year time period without having to apply for a new NZeTA.

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New Zealand ETA Visa Status

New zealand eta visa.

NZeTA Status

NZeTA (Electronic Travel Authority) Status

New Zealand eTA processing times are usually very fast. Applicants usually receive their NZeTA within 1-2 working days. Approved ETAs and any updates will be emailed. If 2-3 or more days have passed and you still haven't received the email, you can contact us to request an update. Please check your spam folder before sending a request.

Check your NZeTA status online

NZeTA applicants can check the status of their electronic travel authority by completing a short contact form.

The following information is requested to verify the user's identity:

• Full Name (as shown on the person's passport)
• across the country
• Email address

You must indicate that you want to check the status of the request you submitted. You are also advised to provide your NZeTA reference number. When you submit your request, a member of our customer service team will get back to you within 72 hours with updated information about your application.

How do I find my NZeTA reference number?

It is also recommended that you provide a New Zealand eTA reference number. This makes it easier to find apps. Travelers can find their NZeTA reference number in the confirmation email they receive after submitting their application.

Pending or approved NZeTA status

Once this information has been verified, details of their current NZeTA application status will be emailed, which may be listed as 'approved' or 'pending'. "Pending" means the traveller’s application is still being processed and details are being verified. The 'Pending' status rarely lasts longer than 72 hours as most NZeTA applications are processed within this time.

Check Status

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NZeTA - New Zealand Electronic Travel Authority.

Check NZeTA Status

The NZeTA is an online travel authorisation that grants eligible foreign nationals permission to enter New Zealand.

Before embarking on a journey to the country, you may want to check your NZeTA status to make sure that it was approved and continues to be valid .

If you have applied for a New Zealand Electronic Travel Authority (NZeTA) via this site, you can check the status of their visa waiver online by following the instructions below.

Important : It is only possible to complete the check if you obtained your NZeTA through this website.

Why should I check my New Zealand eTA status?

Nationals of visa waiver countries must have a valid NZeTA before travelling to New Zealand. All passengers are advised to ensure that their passport and eTA are valid prior to departure.

Travellers who arrive at the New Zealand border without a valid eTA and an associated passport will not be permitted to enter the country .

You must meet the NZeTA requirements before starting the application process.

How can I check my visa waiver status for New Zealand (NZeTA)?

The processing time for a New Zealand eTA is generally very quick. Applicants usually receive their NZeTA within 3 days .

The approved eTA and all updates are sent by email . If 3 or more days have passed and you still have not received an email, you can contact us to request an update.

Please check your spam folder before sending a query.

Checking your NZeTA status online

NZeTA applicants can check the status of their Electronic Travel Authority by filling out a short contact form .

The following information will be requested in order to verify the user’s identity :

• Full name (as it appears on the individual’s passport)
• Passport number
• Passport country
• Email address

You should specify that you want to check the status of your submitted application. It is also recommended that you include your NZeTA reference number .

When you have submitted your query, a member of our customer service team will contact with within 72 hours with an update on your application.

How do I find my NZeTA reference number?

It is advisable to also state the reference number of the New Zealand eTA. This makes it easier to find the application.

Travellers can find their NZeTA reference number in the confirmation email they received after submitting their request.

Pending or approved NZeTA status

Once this information has been verified, the applicant will be sent an email detailing the current status of their NZeTA application, which may be listed as “approved” or “pending”.

“Pending” means that the traveller’s application is still being processed and that their information is currently under review.

The “pending” status rarely lasts longer than 72 hours, since the vast majority of NZeTA applications are processed within this time.

What is my New Zealand eTA expiry date?

The New Zealand travel authority is valid for 2 years from the date of approval.

When it is first authorised, the NZeTA is delivered by email . The email outlines the details of the New Zealand visa waiver, including the date of issue and the date of expiry.

The NZeTA is a multiple-entry travel permit . You can use the same document to visit New Zealand multiple times, providing it is still within the 2 years of validity.

How can I check the validity of my eTA NZ?

You can check the validity of your New Zealand Electronic Travel Authority by looking at your approval email , which will state the issue and expiry dates.

If you have lost the confirmation email, you can check the validity of a New Zealand eTA by completing the contact form and specifying the query.

Again, this is only possible for travellers who applied through this site .

You will receive an email which states whether the New Zealand visa waiver is still valid or if it has expired .

Is my NZeTA still valid if my passport has expired?

The New Zealand visa waiver is electronically linked to your passport . If your passport expires before your eTA expiry date, your travel authority is no longer valid.

If you have changed your passport, you must obtain a new NZeTA that is linked to your new passport.

Can I renew my NZeTA?

If a New Zealand Electronic Travel Authority has expired, you can apply for a new one . The visa waiver is obtained in the same way as the original — by completing an NZeTA application form online .

You must also reapply for the NZeTA in the following circumstances :

• Personal information has changed
• You have a new passport

If you have any queries or doubts about the status of your travel authority for New Zealand, obtaining a new NZeTA, or any other issues please feel free to contact us .

Do I need a new NZeTA for each trip to New Zealand?

No, the NZeTA grants multiple entries to New Zealand during its 2-year validity period. The majority of travellers can spend up to 3 months in the country per visit. British citizens can spend up to 6 months at a time.

It is only necessary to apply for a new NZeTA when the last one expires.

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• Before you travel to New Zealand

To board your flight or cruise to New Zealand you need a valid passport or travel document, and have the right visa or an NZeTA.

Your journey to New Zealand

Protect yourself from immigration scams, new zealand electronic travel authority (nzeta), check if you need an nzeta or visa, travellers who do not need an nzeta, arriving by cruise ship, transit passengers, visa waiver countries and territories, transit visa waiver countries, paying the international visitor conservation and tourism levy (ivl).

Arriving in New Zealand

• If you are a premium loyalty programme member
• Visiting New Zealand on business

Checking in for your trip

When you check in you must show that you:

• have a valid passport or travel document, and
• hold the right visa or an NZeTA (New Zealand Electronic Travel Authority).

Check your passport

You may not be allowed to check in if your passport is not valid for travel to New Zealand. Check that it will not expire until:

• 3 months after the date you plan to leave New Zealand, or
• 1 month after the date you plan to leave New Zealand — if your passport was issued by a country that has a New Zealand embassy or consulate that issues passports of that country.

Embassies - Ministry of Foreign Affairs & Trade

If you live in New Zealand permanently — for example, if you have a resident visa — your passport only needs to be valid for travel to New Zealand.

Make sure that your passport has not been:

• reported as lost or stolen, or
• invalidated by the government that issued it.

If you need an NZeTA

You must hold an NZeTA if you are boarding a flight or cruise that leaves for New Zealand, and you:

• are visiting on a passport from a visa waiver country — that is, a country whose passport holders do not need to get a visa before they travel to New Zealand
• are a cruise ship passenger
• are passing through Auckland International Airport to another country and travelling on a passport from a visa waiver country or a transit visa waiver country
• are passing through Auckland International Airport as a transit passenger to or from Australia, or
• have a permanent resident visa for Australia that lets you return to Australia from another country. 

If you do not need an NZeTA

You do not need an NZeTA if you:

• hold a visa for New Zealand
• are an Australian or New Zealand citizen travelling on an Australian or New Zealand passport, or
• are a New Zealand citizen travelling on a passport that has a New Zealand citizen endorsement.

Permanent residents of visa waiver countries

Holding a permanent resident visa for a visa waiver country is not evidence of your citizenship.

If you hold a Permanent Resident Card (green card) for the USA (a visa waiver country) you would still need a visa to travel to New Zealand — unless the passport you hold is from a visa waiver country. Your eligibility to travel to New Zealand without a visa depends on the passport that you are travelling on.

If you intend to travel to New Zealand on a passport issued by a visa waiver country you:

• may travel to New Zealand without applying for a visa first
• still must get an NZeTA (New Zealand Electronic Travel Authority) before you travel.

If you are going to travel to New Zealand on a passport from a country not on the visa waiver list, you need a visa before you travel.

Requesting an NZeTA

You request an NZeTA using our mobile app or online form. You may also need to pay an International Visitor Tourism and Conservation Levy (IVL).

Information about NZeTA

Paying the International Visitor Tourism and Conservation Levy

Correct errors on your NZeTA

After your NZeTA is approved, you can only correct some of the details such as your:

• passport number — for example, if you had to replace your passport
• email address, or
• small spelling mistakes or numerical errors.

Use our online form to request these changes to your NZeTA.

How to request a change to your NZeTA

If you want to make other changes, you must request a new NZeTA.

If you have a visa to come to New Zealand

If you have a visa for New Zealand, before you leave, check that:

• your passport details match the details on your eVisa (if you have an eVisa), and
• you have the right visa for what you plan to do in New Zealand.

Contact us immediately if there is an error in the details listed in your eVisa.

If you travel on a different passport

If you do not plan to use the same passport to travel to New Zealand that you used when you applied for your visa, you must apply to transfer your visa to the new passport before you travel. Your visa details are linked to the passport you used to apply so if they do not match, your travel may be delayed.

Transfer your visa to a new passport

I'm a New Zealand citizen but travel on my foreign passport

Check your visa conditions

Check your visa to find out what the conditions are. You may not be allowed to enter New Zealand if you cannot provide evidence that you meet the conditions of your visa. For example, the money you must have to live on in New Zealand can vary depending on the visa you have.

Check the conditions of your visa

Bring evidence to support your travel

Gather the documents you need. Bring with you:

• a copy of your eVisa letter (unless you have a visa label in the passport you are travelling on), and
• evidence that you can meet the conditions of your visa — for example you can use:
• your travel ticket to show that you are planning to leave New Zealand, and
• bank statements to show that you have enough money to live on while you are here.

Do not buy your ticket before we grant you a visa or your application is approved in principle. You may lose the cost of your ticket or have to rearrange your travel if there is a delay in processing your application or we do not grant you a visa.

Checks we need to do 

As well as checking your passport and visa, there are other things we need to check.

Before you board your plane or cruise ship

When you check in to travel to New Zealand, we receive information from your airline or cruise line that we use to check our records to make sure you are allowed to travel here. 

How we collect and use information about people flying in and out of NZ

We may need to ask you some questions before you board or when you arrive. This applies to everyone, including people who already hold a visa, an NZeTA or are in transit.

Checking your reasons for travelling

As well as checking your passport and visa, we check that you have a genuine reason for coming to New Zealand.

Genuine intentions to visit, study or work in New Zealand

If you do not answer the questions truthfully, you may not be allowed to come here.

If you are refused entry to New Zealand

Onward travel

We may want to see your ticket showing when you will leave New Zealand. We may ask to see other travel tickets or visas if you leave to go to a country that you:

• need to have a visa or onward travel ticket for, or
• are not a citizen of — you need to show that you have the right to enter that country.

We do not need to see this if:

• your eVisa says 'return/onward travel not required'
• your eVisa says 'the holder of this visa is sponsored', or
• you hold a current resident or permanent resident visa for New Zealand.

Supporting yourself in New Zealand

We may want to see evidence of how you will support yourself financially while you are in New Zealand.

Your character

We may want to check that you are of good character and will comply with the conditions of your visa. This could include questions about any convictions you have or whether you have been deported from another country.

Good character for temporary visas

Good character for residence visas

Your health

We may ask for evidence about your health. Before you can enter New Zealand you must be in good health or be granted a medical waiver.

Who needs an x-ray or medical examination

Medical waivers for visa applications

If you are coming to New Zealand on a Medical Treatment Visitor Visa we may ask to see evidence about your health.

Medical Treatment Visitor Visa

Immigration scams to watch out for, and how to protect yourself from these scams and visa fraud.

Some people can use an NZeTA to travel to New Zealand without applying for a visa first. This depends on your passport and if you are visiting or only transiting.

Some people can use an NZeTA to travel to New Zealand, and others need to get a visa.

Visa holders and some other travellers do not need an NZeTA (New Zealand Electronic Travel Authority) before they travel to New Zealand.

If you plan to arrive in New Zealand by cruise ship and do not have a visa, you must hold an NZeTA (New Zealand Electronic Travel Authority).

Information about transit visas and criteria for passing through New Zealand to another country.

Passport holders of some countries and territories do not have to apply for a visa before they travel to NZ but must hold an NZeTA (New Zealand Electronic Travel Authority).

Citizens of some countries do not have to apply for a visa before passing through New Zealand as a transit passenger but must request an NZeTA.

Many tourists, people on working holidays, and some students and workers coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL) of NZD $35.

Refund Policy

* Once you have submitted your New Zealand ETA application through this website, we will begin the submission process immediately to the New Zealand Immigration / High Commission (hereafter known as the government).

* Should you decide to request a cancellation and seek a refund, you can drop us an email which listed on the contact us page. If your application has not yet been submitted to the government for approval, there will be a $50 Cancellation Fees per application. If the application has already been submitted for approval to the government, no refund can be made. If a duplicate application has been made in error, a full refund will be made for the duplicate payment only.

* Refund will NOT be available in case of any ETA rejected from New Zealand Immigration / High Commission or Government’s decision.

* There will be no refunds in case of delay due to any technical issues in Government website such as system error / website upgrading.

* ETA fees are also non-refundable should you chose not to use your ETA as service has already been performed.

* Kindly note that refund process will take 25 business days. If you did not receive refund within this time frame, please contact us for the status.