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How to book a flight with RBC Avion Rewards points

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This post is also available in: FR

One of the options for redeeming Avion Rewards credit cards is to use your points towards airfare anywhere in the world. Here’s how this works for a fixed-point exchange .

RBC Avion Rewards Points

There are several RBC Avion Rewards credit cards. The one used for this example is the RBC Visa Infinite Avion Card .

With this exceptional offer for the RBC Avion Visa Infinite Card, you can earn up to 55,000 Avion points:

  • 35,000 Avion points on approval
  • 20,000 Avion bonus points when you spend $5,000 in your first 6 months

You can use your Avion Rewards points for travel or redeem them with other loyalty programs such as :

  • American Airlines AAdvantage
  • British Airways Executive Club (and Qatar Airways Privilege Club)
  • Cathay Pacific Asia Miles
  • WestJet Rewards

For example, with the current welcome offer, you can get 55,000 British Airways Avios Points or 550 WestJet Dollars .

With the RBC Avion Visa Infinite Card, you earn 1 point per dollar and 1.25 points for travel purchases.

And you’ll benefit from a wide range of insurance coverage: Trip Cancellation and Interruption Insurance, Out-of-Province/Country Emergency Medical Insurance, Rental Vehicle Collision/Loss Damage Insurance, Mobile Device Insurance.

RBC Avion Rewards points can be used to travel anywhere in the world with a round-trip ticket. A one-way trip requires half as many Avion points. Here is the airfare table for a round-trip flight:

On average this equals about 2 cents per Avion point .

How to Book an Airline Ticket with RBC Avion Rewards Points

With 35,000 Avion points, I could afford a plane ticket to Canada or the United States.

From your RBC Online Banking profile, click on the blue Avion Rewards button.

Then, on the Trips page, click on Book a Trip .

Avion Rewards acts like a travel agency. Generally, the prices are the same as the ones found on the sites of the carriers and tour operators.

Its search tool allows you to use RBC Avion Rewards points to book :

  • A car rental
  • Hotel stays
  • Or Vacation Packages

After entering your desired dates and destinations, the results will be displayed. On the left, there is a filter for options.

In this example, the non-stop and no change fee options are selected.

35,000 points can be redeemed on a flight costing up to $750.

In this example, I have chosen a higher class. This exceeds the $750, the remaining balance is added to the taxes and fees.

In my case, the same flight cost about $1,000 on the Air Canada website. This equates to 2.14 cents per point , ($750 divided by 35,000 points) which is excellent!

On the checkout page, RBC shows the points required to book this airline ticket. Any remaining point balance can be used to reduce the tax and fee balance.

For example, 90 points were used to lower the balance by 90 cents. The rest is to be paid with a credit card.

Enter the traveler’s information and make the payment.

An email from RBC Avion Rewards will be sent moments later to confirm. A few minutes later (or a few hours for some), the airline will send confirmation in a separate email. All the details will be there, including the reservation number.

How to Manage an Airline Ticket Purchased with RBC Avion Rewards Points

The booked trip can be found in the My Trips section of the RBC Avion Rewards portal. A link redirects you to the airline’s website.

You will be able to link this reservation to your frequent flyer profile. Here I entered my Aeroplan membership number.

Since I had taken the Comfort fare on Air Canada, I was able to choose a Prefered seat at no charge. This must be done directly on the Air Canada website.

Please note that to change or cancel a flight purchased through the RBC Avion Rewards portal, you must call the RBC Travel Centre directly at 1-877-636-2870.

The airline will not be able to do anything on their end and they will refer you to RBC. Any changes have a cost of $25 for each ticket .

There is also the option to chat with a virtual agent on the RBC site in the Help section.

In addition, if you have eUpgrades with Air Canada, you have the option to apply them at check-in 24 hours prior to your flight.

When your flight is completed, points and qualifications are deposited into your account based on the fare booked.

For example, the Comfort rate booked through RBC gave :

  • Aeroplan Points

This counts towards your Aeroplan Status .

Here are other ways to use RBC Avion points .

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How to redeem Avion points

Find out how you can redeem your avion points quickly and easily with avion rewards. .

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How to redeem Avion points for flights and other travel

How to redeem avion points for merchandise & gift cards, how to redeem avion points for bill payments and other rbc financial products, what is the rbc avion rewards program, compare avion credit cards, how much are avion points worth, how long will it take to collect avion points, how to use your avion credit card to earn avion rewards points, avion vs aeroplan, avion vs aventura, how to compare avion credit cards, deciding if an avion credit card is the right fit for you, bottom line: are avion points worth it, faqs about how to redeem avion points.

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You can redeem Avion points with RBC through the Avion Rewards site, an online shopping platform that lets you use Avion points to pay for flights, merchandise, gift cards and more. You can also use points to pay bills through online banking.

Let’s walk through how the Avion Rewards program works and how to redeem your Avion points across various rewards categories.

  • Log in to your account. Login to avionrewards.com or download the Avion Rewards app for Android or iOS. You’ll need your RBC Online Banking login credentials.
  • Browse rewards. See available rewards including flights, travel packages, gift cards and merchandise. You can also convert Avion points into other types of loyalty points, pay down your credit card bill, donate to charity and more.
  • Select your reward or transfer points. Once you choose the reward you want, select Pay with Rewards . Alternatively, you can select Transfer Points to aggregate your points across multiple RBC products.

When purchasing a flight on the RBC Avion website, you have the option to redeem Avion points when inputting your payment information during the checkout process.

You’ll also be able to convert your Avion points to partner airline loyalty programs such as American Airlines, Asia Miles, British Airways or WestJet Rewards using this online portal.

What makes flight redemptions so special?

Flight redemptions will usually give you the best value when you redeem Avion points. Other features that make flight redemptions unique to Avion include no blackout dates or restrictions and no booking fees.

Your points will also never expire and you’ll be able to use them to cover the taxes and fees on your flight. These are features that aren’t typically available with other frequent flyer programs like Aeroplan or Air Miles.

Shop for items and gift cards on the Avion Rewards website like you would on any other online marketplace—but pay with points instead of money.

If you want to redeem Avion points for merchandise or gift cards, you can visit RBC’s online rewards catalogue. There are over 100 brands available for gift cards, as well as thousands of consumer goods to purchase including electronics, kitchen appliances, fashion and much more.

You can easily search for the product or gift card you want and redeem your points using your online account. You can also use the portal to make a donation to the charity of your choice.

When paying bills online with RBC, select the “Avion Rewards” option on mobile or the “Pay with Avion Rewards Points” tab on desktop to redeem your Avion points.

You’ll be able to redeem Avion points to pay for a number of RBC’s financial products. You can use your points to pay off your credit card, contribute to your investment products, pay off your loans or pay your monthly bills. All you’ll have to do to redeem your points is sign into your RBC online banking account or the RBC Mobile banking app.

Avion is a bank-specific frequent flyer program operated by the Royal Bank of Canada (one of Canada’s Big Five banks). With this program, you’ll earn points whenever you spend money on your credit card.

There are several Avion credit cards that let you earn between 1 and 3 Avion points for every dollar spent , depending on the card you choose. Points can be redeemed for a wide variety of rewards.

You no longer need to have an RBC credit card to participate in the Avion Rewards program, but you will gain access to higher tiers and more Avion rewards if you do.

Avion points will be worth different amounts based on how and what you redeem the points for and whether or not you take advantage of a promotion. That said, the average value for each Avion point is approximately 1-2 cents per point.

As a rule of thumb, Avion points are worth more when you cash in those points for flights and other travel-related purchases. The value of Avion points are typically worth less when redeemed for items such as merchandise, gift cards and RBC financial products.

The number of points you can earn depends almost exclusively on how much money you spend on your Avion credit card. The average number of points you’ll need to take a short-haul flight between provinces or to some US states is 15,000 points (for a max ticket price of $350). Depending on the RBC Avion credit card, you’ll need to spend $5,000-$15,000 to earn these points.

If you’d prefer to earn points faster, you can check out RBC’s promotions page to see if there are opportunities for you to get more points for making certain purchases or spending money at specific stores.

You may want to pay more for a premium card so that you earn more points for every dollar you spend and get a bigger welcome bonus. It also helps to give additional cards to family members so you can earn points when they shop as well.

Avion works a little bit differently from frequent flyer programs like Aeroplan and Air Miles because it doesn’t offer a membership, which means you won’t earn bonus points for shopping with certain partners. Instead, you’ll receive a flat rate for spending money on your card.

It’s easy to earn points with the RBC Avion Rewards program as long as you use your Avion credit card on eligible purchases including daily expenses (like gas, groceries and drugstore purchases) along with bill payments and one-off purchases. Some cards offer 1 RBC point for every $1 you spend, while others like the RBC ION+ Visa offer up to 3 points for every $1 spent.

Most Avion credit cards will also give you a welcome bonus when you sign up. With this points surplus, you’ll usually be able to afford at least a short-haul flight anywhere in North America. You can also add this to the points you collect in your first year to redeem for many other rewards.

Another way to earn Avion points faster is to keep track of RBC promotions that allow you to earn more points during limited time promotions. You can also pay more for a premium RBC credit card that let’s you earn more points for every dollar spent — plus most RBC premium credit cards will offer a bigger welcome bonus.

Another easy option is to link your RBC Avion card to your Petro Canada account to earn 20% more points when you fill up on gas or purchase other products at Petro Canada stations across Canada.

Aeroplan and Avion are two popular frequent flyer programs in Canada. Both Avion and Aeroplan offer a good mix of travel rewards and benefits, and come with a number of program-affiliated credit cards. The main difference between Avion vs Aeroplan relates to how your membership in the program works:

  • Aeroplan. Aeroplan is a standalone travel rewards program owned by Air Canada that isn’t affiliated with a particular bank. To earn Aeroplan Points (formerly called Aeroplan Miles), you have to sign up for a membership and shop with Aeroplan partners. You can also sign up for a program-affiliated credit card to earn extra points with partners and for making daily purchases.
  • Avion. Avion works a bit differently than Aeroplan in that it’s operated by the Royal Bank of Canada (RBC) and doesn’t require a membership to participate. Instead, you have to sign up for an Avion credit card to earn points for making everyday purchases. While you won’t earn points for spending money with partners, the selling feature of Avion is that the rewards are fairly flexible and RBC offers a decent customer service program.

How many points can I earn with Avion vs Aeroplan?

You’ll earn a different number of points with Avion vs Aeroplan depending on what kind of credit card you have and whether you can earn extra points with partners.

  • Aeroplan. Aeroplan typically lets you earn one point for every dollar you spend with partners. You can also earn accelerated points when you shop at Aeroplan’s eStore or make purchases with your Aeroplan credit card. Depending on what kind of card you have, you’ll usually be able to earn between 1 and 3 Aeroplan points for every dollar spent on everyday purchases.
  • Avion. The number of points you can earn with Avion will depend on what type of Avion credit card you sign up for. Some cards offer 1 Avion Point for every dollar you spend, while others offer 3 points per dollar. It may take you a bit longer to accumulate points since Avion doesn’t have a network of partners, which makes Avion a less desirable option than Aeroplan for many Canadians.

Keep in mind that it’s not possible to transfer Aeroplan Miles to Avion Rewards, or vice versa. This is because the points have different values and there’s no system for bridging your Aeroplan Miles to Avion.

Summary of program differences: Avion vs Aeroplan

Aventura is CIBC’s rewards program that offers a series of credit cards that let you earn points for every dollar you spend. These cards include fee-free, premium, business and student cards.

You’ll typically earn between 0.5 and 1.5 points for every dollar you spend on your card, and you’ll get a wide selection of benefits based on how much you pay for the annual fee. It’s also possible that you may be able to cash in on extra points by taking advantage of some of CIBC’s promotional offers.

Just like Avion points, many estimates place the value of Aventura Points at around 1 cent per point. You can redeem Aventura Points for hotel stays, car rentals, merchandise, gift cards and bill payments.

There are no major differences between Avion vs Aventura other than which bank each program belongs to as well as what types of cards you can qualify for. Both programs are well-known for offering flexible rewards, no blackout dates on flights and points that don’t expire.

If you value flexible points over the chance to earn more points on every purchase, an Avion Visa is probably a good fit for you. Compare these features to find the best fit for your needs.

  • Return on travel rewards. Earn between 1 and 3 points for every $1 you spend.
  • Welcome offers. You’ll get around 3,500 to 55,000 points when you sign up for an Avion credit card.
  • Annual fee. The RBC ION Visa costs $0 per year, but more premium cards cost $48-$399 per year.
  • Benefits. Each class of card has different benefits, with Visa Infinite cards offering the best bang for your buck.

Before you decide on an RBC Avion Visa, you should compare cards from several frequent flyer programs. This will help you narrow down which card best suits your specific lifestyle and spending habits. Compare the following features to get a better idea of which program to go for.

  • Points to dollars ratio. Aim for a card associated with the frequent flyer program that gives you the best cash for points value.
  • Partner companies. Select the program that partners with the companies you shop at most frequently to earn more points per dollar spent.
  • Points redemption. Think about which card gives you the most options for redeeming your points and look at what you can redeem them for aside from airline tickets.
  • Available airlines. Look at which airlines are willing to accept your points and what restrictions they might place on bookings.

Avion can be worth the time and energy it takes to collect points, especially if you already bank with RBC. Depending on the reward type, you can redeem Avion points through the Avion Rewards website or RBC online banking.

That said, Avion doesn’t work with a network of partners and the points you earn are worth less on average than the miles you’ll accumulate with Aeroplan or Air Miles. The main benefit of Avion points is that you can exchange them for more flexible rewards than what you’ll be able to find with other frequent flyer programs. Avion offers a wider range of redemption options and special perks like no blackout dates and no booking fees when you redeem points for flights.

Are Avion Rewards and RBC Rewards the same?

Yes. On August 25, 2022, RBC Rewards points were renamed Avion Rewards points. RBC Rewards points balances were unaffected by the name change.

What sets Avion apart from other frequent flyer programs?

Avion is well-known for its flexible points systems, especially when it comes to flight redemptions. It also offers no blackout periods on travel, and you won't run into seat restrictions or other booking issues when you fly.

Do I need an RBC Avion Rewards credit card to earn points?

Yes. Unlike Aeroplan and Air Miles , RBC requires you to spend money on your card to earn points. It doesn't work with a network of partners or offer a membership program, so you'll only be able to earn points when you spend money on your credit card.

How do I check my Avion points balance?

You can check your Avion points balance through the Avion Rewards app (available on Google Play and the Apple App Store) or by logging into RBC Online Banking. Go to Accounts Summary, then click on your credit card and you'll be able to see your rewards balance under Avion Rewards at the top of page.

What if I don't want to use my Avion Rewards with RBC?

You can convert your points to other loyalty programs including WestJet dollars and Hudson's Bay Rewards points.

Can I still earn Avion points even if I pay for part of the purchase by redeeming points?

Yes. If you redeem Avion points to pay for part of your purchase, you can still earn points by paying for the rest of the purchase with your card. But you'll only earn points for the portion of the purchase that wasn't covered by points.

Can I exchange my Avion points for cash back?

You won't be able to exchange your points for cash in hand. However, you can apply your points as a statement credit on your credit card, so it will help to pay down your outstanding balance. You can also contribute to RBC investment products, pay down your loans or pay your monthly bills using your points.

Is it possible for my Avion Rewards to expire?

No. Your Avion points will never expire so you can use them whenever you want, even if it's years down the line.

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Claire Horwood

Claire Horwood is a writer at Finder, specializing in credit cards, loans and other financial products. She has a Bachelor of Arts in Gender Studies from the University of Victoria, and an Associate’s Degree in Science from Camosun College. Much of Claire’s coursework has focused on writing and statistics, with a healthy dose of social and cultural analysis mixed in for good measure. In her spare time, Claire enjoys rock climbing, travelling and drinking inordinate amounts of coffee.

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Sign In to Avion Rewards

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If you have a personal credit card or deposit account, you need to enrol in RBC Online Banking to enjoy Avion Rewards. It’s easy and secure.

Redeem your points for gift cards, merchandise, travel and more

All Avion Rewards members can use points to...

Use points to...

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Redeem top brands

Use your points for a huge selection of merchandise and gift cards from top brands like Apple, Best Buy and more 1 .

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Take that dream vacation

Use your points to book travel, including hotels, flights and package deals.

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Donate to charity

Redeem your points wherever they matter most by donating to a charity of your choice.

Avion Premium and Elite members can also use points to...

Make payments online.

Use your points for Interac transfers, credit cards and bill payments and leave more in your wallet.

Save for the future

Use your points to contribute to investments such as mortgages and lines of credit.

See all membership levels and benefits

Join now to get all your personalized offers

Here are just a few examples of offers you’ll find to help you earn and save.

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Avion Elite members can travel more for less

Avion Elite members can use fixed points pricing to book deals to top destinations – any airline, any flight, any time.

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Do it all with points in the Avion Rewards app

The Avion Rewards app lets you access your account quickly and easily. Use your points for gift cards, merchandise, travel and more. Shop, earn, save and redeem – all in the app.

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How to redeem Avion Rewards points for financial rewards

When logged into RBC Rewards, if you look under the Shop & Redeem menu, you’ll see there’s an option to use your points for RBC financial rewards. Assuming you have financial products with RBC, you can use your points for the following:

  • Add to your existing investments
  • Mortgage payments
  • Repayment to your line of credit.

It takes 12,000 RBC points to get $100 in financial products which gives you a value of .83 cents per point. At first glance that may seem like a lot, but think about the long term. With mortgage and line of credit payments, you’re basically paying off your loan earlier which you immediately save on the interest. If you’re adding to your investments, you can take advantage of  compound interest  which could make your redemption very valuable in the long run.

If you use your points for a financial reward that’s put towards your  RRSP , you could also get a tax break. Putting in your  TFSA  would allow you to invest with tax free gains. It’s a win-win situation, but you won’t see the reward for many many years.

Redeeming Avion Rewards points for merchandise, statement credits, and charitable donations

The final three redemption options for your RBC Rewards points are merchandise, statement credits, and charitable donations. Although the RBC Rewards merchandise catalogue is quite large and there are some quality products available, the number of additional points required for the value is not worth it at all. I would advise avoiding using your points for merchandise. That said, there are occasionally discounts on merchandise redemptions, so sometimes the transactions aren’t a terrible deal.

Using your points for a statement credit is an even lower value. It takes 17,200 points to get $100 off your statement. That means your points would be worth .58 cents per point. Unless you’re facing financial difficulties, you’re better off redeeming your points for anything else.

RBC Rewards merchandise

RBC Avion points   transfer partners

I love programs that let you convert points to other loyalty programs since it adds flexibility and value. Avion Rewards has one of the most extensive and valuable lists of conversion partners when it comes to Canada’s bank travel reward programs. American Express Membership Rewards is better, in my opinion, but RBC Rewards isn’t far behind.

Here is the list of programs you can convert Avion points to, but note that except WestJet Rewards, only Avion cardholders can transfer their points to the following partners:

  • WestJet Rewards : 1,000 RBC points = $10 WestJet dollars
  • Hudson’s Bay Rewards : 1,000 RBC points = 2,000 HBC Rewards points (worth $10 at Hudson’s Bay)

If you are an Avion cardholder you can also benefit from these conversion options:

  • American Airlines : 10,000 RBC points = 7,000 AAdvantage miles
  • Cathay Pacific Asia Miles : 10,000 RBC Points = 10,000 Asia Miles
  • British Airways : 10,000 RBC points = 10,000 Avios miles

It’s hard to put an exact value on airline miles since there are so many variables, but generally speaking, their value is around a minimum of 1.5¢ per mile for economy tickets. Often you can get double the value if you’re booking in business class. That said, WestJet Rewards uses a dollar system, so they have a fixed value.

It’s a good idea to log into RBC Rewards often since they have many redemption promotions throughout the year, and these promotions boost your points’ value. It’s been a while, but RBC Rewards had a few transfer bonuses (10% to 30% bonus points) for Westjet, Asia Miles, British Airways Avios miles and American Airlines AAdvantage Miles. That meant you got extra value when you transferred your points to a partner.

Of particular interest is how you can transfer your points to WestJet dollars. Nothing stops you from holding an RBC Avion card and the RBC WestJet World Elite Mastercard. Both cards come with good sign up bonuses so you could quickly rack up those WestJet dollars. For example, the RBC Avion card typically has a welcome bonus of 15,000 points which can be transferred to WestJet for $150 WestJet dollars. The WestJet RBC World Elite Mastercard’s standard bonus is $250 and a companion voucher. When you combine the two, you’ll have $400 in WestJet dollars without having to spend much. No purchase is required to get the bonus with the Avion card, and you only need one purchase with the WestJet Card.

Do RBC Rewards points expire?

There’s a lot of conflicting information out there about when RBC Rewards points expire. I have confirmed that  RBC Avion points don’t expire  as long as you have an active eligible RBC Royal Bank credit card. If you cancel your card, you have 90 days to redeem them before losing them. The first-in, first-out rule you may have read about online is an old outdated article. RBC really needs to delete that page. If you’re unsure when your points expire, you could always call customer service to confirm.

How RBC Avion compares to others

RBC Avion Rewards is easily one of the best travel loyalty programs of Canada’s big five banks. There are many reasons why I rank RBC Rewards so high, including:

  • No blackout dates
  • No minimum number of points to redeem
  • A fixed points flight program
  • Many transfer partners to convert points to
  • Many promotions for redemptions
  • Value of points

In my opinion, RBC Rewards is only second to  American Express Membership Rewards . American Express holds the first place because RBC Rewards lacks an option to book travel on your own (you can only book through their portal) and because RBC Rewards credit cards don’t really have any increased earn rates which limit how fast you can earn points. You can also read my reviews of  CIBC Rewards ,  BMO Rewards ,  TD Rewards  and  Scene+  to see how RBC Rewards compares

How to earn RBC Avion Rewards

To earn RBC Rewards, you must have a credit card account that earns you RBC Rewards. As you can imagine, the easiest ways to earn points are via credit card sign up bonuses and everyday purchases you make on your RBC Rewards credit card. Currently, there are six personal credit cards and two business credit cards that will earn you RBC Rewards points. To make things a bit complicated, RBC Rewards has two tiers of RBC Rewards points: regular and Avion RBC Rewards points. Points from an Avion account have more redemption options, and these options are the most valuable ones. With this in mind, the RBC Visa Infinite Avion card is arguably the best card to earn Avion points and is one of the  best RBC credit cards .

RBC Avion Visa Infinite Card

rbc rewards travel contact phone number

  • $120 annual fee
  • 35,000 Avion points on approval
  • 20,000 Bonus points when you spend $5,000 in the first 6 months
  • Earn 1.25 Avion points for every $1 spent on travel purchases
  • Earn 1 Avion point per $1 on all other purchases
  • Comprehensive travel insurance
  • Mobile device insurance up to $1,500

The sign up bonus for new cardholders is typically 15,000 points which isn’t much compared to some of the  best travel credit cards in Canada . That said, the  RBC Visa Infinite Avion Card  often has promotions where the welcome bonus is 25,000 – 35,000 points, and the annual fee for the first year is waived. Whenever a promo like that comes around, it’s worth signing up for the card.

The earn rate of 1.25 points per $1 spent on travel is decent, while the 1 RBC Reward point earned per dollar spent on all other purchases, including bill payments, is pretty common. Here’s something that many people don’t realize. You don’t need to make any purchases to get the bonus. The terms and conditions say you get it after the first statement.

Another little-known trick is that you can  switch  from the RBC WestJet World Elite Mastercard to the RBC Visa Infinite Avion Card and vice versa. This is useful if you’re not able to maximize your points and want to try something new. That said, be sure to use up your points before you make any changes.

The RBC Visa Infinite Avion Card also provides good travel insurance when travelling outside Canada. Not only do you get travel medical, but you’ll also be covered for trip cancellation/interruption, delayed and lost baggage, hotel/motel burglary and more. Obviously, some exclusions apply, so read the certificate of insurance for complete terms.

Link to your Petro-Points card

RBC has a deal in place with Petro-Canada where you can save 3 cents per litre at Petr-Canada, 20% extra Petro-Points, and 20% extra RBC Rewards points.

To be eligible, you just need to add your Petro-Points number to your RBC online banking account. You would link your Petro-Points card to all of your eligible RBC debit or credit cards. 

Final thoughts

Avion Rewards is one of the  best bank travel rewards programs . The RBC Visa Infinite Avion card may not give you the best signup bonus or have the highest earn rate, but there’s no denying that once you have the points, they’re easy to use. There are no blackout dates and no minimum points required to make a redemption, so you’ll never run into any issues using your points. If you’re a fan of RBC, check out my  RBC InvestEase review  and find out how you can reduce your investment management fees.

RBC Rewards review

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About Barry Choi

Barry Choi is a Toronto-based personal finance and travel expert who frequently makes media appearances. His blog Money We Have is one of Canada’s most trusted sources when it comes to money and travel. You can find him on Twitter: @barrychoi

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Can you explain more on the comprehensive cancellation insurance for traveling? For flight

rbc rewards travel contact phone number

What I mean is you get travel medical, trip accident, trip cancellation, lost luggage, etc. You cAN READ THE FULL DETAILS HERE.

https://www.rbcroyalbank.com/credit-cards/travel/rbc-visa-infinite-avion/rbc-visa-infinite-avion-certificate-of-insurance.pdf

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Barry choi, What about outright flight cancellation by company with no booking possibility ? this happened to me 5 years ago and Avion card could not do anything!

When saying trip cancellation … talking from whom??

What do you mean by company with no booking possibility? With fight cancellation, it only applies to reasons that are outlined in your insurance policy.

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When should I pay for a flight as opposed to redeeming points. I want to go to Vancouver – Honolulu -L.A. – Vancouver. Points 45000 plus $266 Cash $960 Plse advise and thx,Lawrence

45,000 Rewards points would be worth $450 + $266 for taxes = $716. Since the value of your redemption via the fixed travel program is $960, you come out ahead using the fixed program.

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How much is 28906 rbcrewards point please

10,000 points = $100 so you have $289 at the base value. Your points are worth more if you use the RBC Rewards Air Travel Redemption Schedule

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Hi. I have 10500 pts and I purchased my ticket for $2000 whose base fair is $1400. What’s the best way to go with the schedule?

You need 15,000 points to make a claim within or to an adjacent Province/Territory/U.S. State. That fare has a maximum base price of $350 so you can’t use the fixed redemption schedule.

you could just 10,000 points to redeem $100.

Sorry Barry. I have 105000 points. I missed a zero. Can you please update your response?

If you’ve already paid for your ticket, you can’t use the air redemption schedule. Assuming you didn’t 100K points gets you a flight from any major gateway in Canada/U.S. to destinations in Asia, Australia, New Zealand, South Pacific, Middle East, Africa, South America

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Hi Barry, thanks for the article and for all the Q&A work as well !!

I’m looking at making the switch to Amex. I have 160k reward points I’ve saved up over the years. Looking to cash out or use these points up somehow with the best value. Appears as tho 10,000 points for $100 value is about the best offer from RBC rewards? Also, do you know if these points expire if I got rid of my RBC Avion card?

Yup, 10K points for $100 is indeed the best value. You lose all your points if you cancel your card. Your best bet would be to transfer your points to WestJet Dollars or hotels.com giftcards as they have good value.

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I product switched to the RBC British Airways Visa almost 4 months ago. My account has remained in good standing however, I haven’t received the welcome bonus of 15k points yet. I have called RBC multiple times and each time I have been told that BA awards the points but when I speak to BA, they say that RBC needs to award the points. Do you have any idea who should be awarding the points? Thanks in advance for any help you can provide.

In theory, it should be BA that actually issues the points but RBC would have to authorize it.

I would advise escalating the case with RBC first to see if that resolves anything.

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If I wish to use my Avion Rewards points to pay off my credit card bill, is it straight 100 points/per every $1?

No, it takes 172 points to claim $1 in statement credit so you’re devaluing your points quite a bit if you were to go that route.

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Is this card best to earn miles to book a points first class flight from Vancouver to Tokyo?

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I just noticed RBC is offering 50% more points if converted to Avios, does the same offer ever happen with AA points?

The 50% bonus is quite rare. I’ve never seen it with AA.

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Is it worth it to convert your Avion points to BA Avios given the 50% bonus on until Dec 15th? I live in Vancouver and typically fly to Hawaii in Winter and Europe in summer. Your insight is much appreciated.

If you plan on using those BA points, then yes, it’s a great deal. That said, I’m not sure which airlines you can use BA Avios points to get you from Vancouver to Hawaii.

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Hi, is it worth buying the air Canada gift cards at a 10% discount? Are they easy to use and are there any hidden charges / rules to these we should know about?

Buying the gift cards gives you a guaranteed discount of 10%, but you might get better value if you used your points on the fixed travel program. It’s honestly a personal choice but I imagine you wouldn’t have any issues with using the gift cards. As far as I know there are no additional charges or rules, but read the fine print before you commit.

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Do my RBC rewards expire at any point

Not as long as you have a credit card account that earns you RBC Rewards active with them that’s in good standing.

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RBC Reward points expire after 3 years on a First In, First out basis.

That is incorrect. If you refer to handbook, the first page states that RBC points don’t expire.

https://www.rbcroyalbank.com/credit-cards/travel/rbc-visa-platinum-avion/rbc-visa-platinum-avion-benefits-guide.pdf

The reference to points expiring after 3 years is old and should have been removed from the website.

my mistake, you are correct. I believe my knowledge was outdated.

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I just logged into my RBC Rewards and I see that I have a – 69K point balance. How is it possible to end up with a negative reward points balance?? I have never even used my rewards and forgot that it was even available. Any help would be appreciated.

You’d have to check with RBC about that

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Do you think it is worth keeping the RBC Infinite Avion card beyond the first year? Is it worth the $120 per annum annual fee considering that I am also paying fees for amex gold card and BMO cash back card?

Thanks for your insight

Hi Viviene,

I personally wouldn’t keep three credit cards with annual fees. Of the three cards you mentioned, I’d probably drop the BMO cash back card but that’s because I prefer travel points. Who do you bank with? Do they waive the fee for any cards?

I bank with BMO but it’s a joint account and the waiver goes towards my partner’s BMO MC world elite card. I figure the cashback we get each year more than pays for the annual fee.

What does RBC Avion offer that justifies its fee? It seems as if it would take a long time to build up any significant number of points.

Well it’s really for you to decide based on your spending. E.g. if you moved all the spending from your cash back card to the RBC card, you could more in points for flights than what the annual fee would cost you. I think the RBC Rewards fixed flight travel chart offers good value especially if you’re looking at short haul flights. However, that may be redundant since you have the Amex Gold which also has a fixed points program.

How would you compared the two fixed points program? I tend to focus on transferring my Amex points to Avios and haven’t really looked at the Amex fixed points program. I also feel that the Amex Gold has more to offer than the RBC card in terms of travel insurance and flexibility on how to use points. But I may be wrong….

Both programs have their sweet spots. Amex is arguably better since you have more transfer partners. The Amex Gold has a slightly higher earn rate on travel. but RBC Rewards has occasional promos where if you transfer your points to BA, you get 25 or 50% more points.

I do agree that the Gold Amex is a better overall card.

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Is there anyway I can browse through options for say a vacation package, that would be qualified for if I had 150000 points? For example my 150000 points would allow me to go to Cayo Largo Cuba, or Puerto Plata Dominican Republic or Cozumel Mexico…you get the idea.

It doesn’t give you an option to search for results based on X points. All really allows you to do is search by price from low to high after you’ve selected a country.

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I have always been a fan of the RBC Avion program until today when I tried to change a departing flight and was told that all the flights I chose were “not available” although there were clearly seats for sale on both the airline website AND Expedia. RBC only offered a few very poor flight options. I thought “any flight” meant “any flight”. I have never encountered this before. We ended up buying new flights from the airline after spending over 30 minutes on hold, suffering through a painfully frustrating conversation with an agent and draining the battery on my phone.

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I’m going to bail on Avion after learning that they recognize an Air Canada fuel surcharge of 570$ per ticket to europe in a time of extended, sustained low fuel prices. It was going to cost me 1100$= in fees when flights can be purchased outright for just over 1600$.

Value lost due to poor decisions at Avion….. adios!

That’s Air Canada’s fault, not Avion.

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How long does it take to convert RBC points into Asia Miles? Is it instantaneous or do you have to wait 6-8weeks?

It usually takes 4-5 days for the transfer to Asia Miles

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I have around 200k in avion points. I am trying to figure out the best option for using them as we are moving to Europe for a year. I looked into the flights but almost 1/2 goes to the taxes, etc. I was wondering if it was best to use them while we are there for short trips. So, what would be the best value? (ie rental car, hotels, ?), anything else?

Points for flights to Europe are typically of low value due to the fees. Using them within Europe is also not a good value since you wouldn’t be able to use the fixed travel program. You could use the RBC travel portal when you’re abroad and book points at 10,000 points = $100 in travel.

Alternatively, you could convert your points to WestJet dollars at a 1:1 ratio. On occasion, there are promos where you can convert to hotels.com giftcards which can be a good value.

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Hi Barry, we have ~250,000 RBC Avion points and I’m trying to maximize getting to FCO (Rome) this summer from YYZ (Toronto.) We also have 90,000 in Aeroplan.

Traveling with a 15 month old so really wanted to optimize for lie-down seats. But they are pricey. ($8000 for two seats on AC’s direct flights.)

Can you suggest a way to optimize our points to make it work?

Flying from Toronto to Europe is one of the worst redemptions regardless of the program due to high airport taxes. With Aeroplan, you need 110K points for a return business flight so that won’t really work.

For RBC, I don’t think you can use your points for business so that doesn’t really help.

The best value I can think of right now and this is honestly not the greatest solution is to consider transferring your points to WJD. If you have the WestJet World Elite Mastercard, you can use the companion voucher for premium economy. I just booked two flights from YYZ to LGW for $2400. Of course, you would still need to get a flight to Rome and you’d only be redeeming your points at a 1% value.

IMO, you’re better off paying cash for this route and saving your points for later.

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Help. We have 175000 Avion points. Looking to use them from YVR to LHR. If I use the points for 3 fares return it looks like another $700 each on top !!!! With Aur Canada. Flights in September are approximately $700 each return. Can you give any advice. I have not checked if BA charges the same.

Flights to Europe are a terrible value due to the high taxes. You’re better off saving your points for a different redemption.

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Is it possible to use Avion points to pay for an upgrade on an already booked flight? Is it worth it? Looking at this for a flight from Houston to Auckland on Air New Zealand.

You’d have to call and ask. You definitely can’t do upgrades via the RBC Travel portal.

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Is there a time limit to redeem accumulated points? And I wld like to purchase a gift card for electronics?

Your points don’t expire as long as you have an active RBC credit card that’s in good standing.

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I am a bit lost with car rental points… if my rental was $800.00 how many points would I need

That falls under travel so it would cost you 80,000 points.

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Barry, Can RBC Avion Visa Infinite cardholders redeem for a Premium Economy class seat instead of Economy class? Thanks!

RBC Rewards is a full service travel agency so you can book premium economy, but it’ll cost you more points. It’s unlikely you’d be able to book premium under the Air Travel Redemption Schedule since the price would exceed the maximum base price.

Barry, RBC Avion Visa Infinite redemption schedule From Canada to Hong Kong: 100,000 points. Maximum ticket price: $2,000.

Normally the Air Canada Premium Economy ticket from Canada to Hong Kong costs close to (less than) $2,000. It’s not worth to redeem Economy class, which is about $1,000 or less. That’s why I would like to know whether I can redeem Premium Economy class or not.

As long as the base ticket price is below $2,000, you should be able to redeem a premium economy flight using your RBC Rewards points.

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Hi Barry, I’m totally torn between Scotia Passport and RBC AVion? Which one do you really prefer if we plan on going US visits and Asian Countries as well?

Both cards a bit different. The Scotiabank card is a good all-in-one card since it has no forex fees, but the RBC Avion has a fixed points travel chart which can be of good value. Since you’re based in Canada, Air Canada/Aeroplan cards are good for US travel thanks to the new Buddy Pass. WestJet companion vouchers can also be handy.

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Barry, early thanks for answering my question. I am contemplating on utilizing approx. 111,000 Avion points for Best Western gift cards. I presume the gift cards are in Canadian funds? Travel contemplated is in the U.S. once the ban is lifted. How is the difference in currency handled by U.S. based Best Westerns?

The gift cards are only worth it if you’re getting an equal value to your RBC Avion points. E.g. 1,000 points = $10. Yes, the cards would come in CAD. If you use them outside of Canada, you would be subject to the exchange rate at the hotel which will definitely have a markup.

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Avion $350 air fare fee for interprovincial travel is useless to many Canadians outside the Upper / Lower Canada belt. Many interprovincial one way tickets are $350 or more. I’ve amassed nearly a million dollars over the years on my Avion card, and travel with my family of 6, using the points. I always have to wait for airlines to post sale prices before I can use the points, because their reward amount is set too low. Its not a cheap card either. I’ve never complained, but its been the same price system for over 10 years. Hello! Inflation!

Paying the taxes on flights is also a bummer. I’ve often just bought sale priced flights with cash, because the Avion rewards taxes where close to half the flight cash amount. Didn’t see the point in wasting them.

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How do I book a business class seat? We’d like to go back to Europe next year and want to fly business class. I have over 300,000 points with Avion.

Two years ago we booked two business class seats after transferring points to British Airlines, What a nightmare!

I swore that I’d move to another point card to get better service, connections, etc.

Please help.

RBC has a travel rewards portal where you’d book your flights and then redeem your points.

Aeroplan is a lot easier these days, it’s worth considering switching to a card that earns you Aeroplan points.

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We have 215000 points with RBC and travel to Mexico, US and are thinking of going from Edmonton to Amsterdam and returning to Edmonton from Rome. What are the best way to use our points. Is transferring points to Westjet a better deal than buying Westjet gift cards .

To maximize your value, you should use the RBC Air Trave Redemption schedule – https://www.rbcrewards.com/#!/travel/redemptionSchedule

It’ll cost 65,000 points to get to Europe with a max ticket value of $1,300. That works out to 2 cents a point which is double the normal value.

Ad for WJD, it’s a better value to transfer your points directly instead of buying gift cards

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Any luck with product switching lately and receiving the welcome bonus of 15,000 points for Avion Infinite?

Darn. Seems to still work for WJ MC. Perhaps makes sense to PS to a no AF card and then cycle back.

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I recently “purchased” airline tickets using Avion points. Unfortunately I mistakenly selected the Flexible Points Pricing and as a result ended up using roughly twice as many points as would have been needed under the Fixed Points Pricing. The difference is somewhere around 35,000 points. I requested that Avion reverse this mistake but was advised that it was their policy to not allow such a change. I requested to talk to a manager, but they basically advised that this wasn’t going to happen (they told me it would take 6 weeks). Any advice.

Unfortunately, it’s unlikely they’ll reverse the charges. This happens with all points programs.

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Hi Barry… I have over 1 Mil points… and on flight can I upgrade to Exec or 1st Class with my points ?? I don’t see it anywhere when i am looking at the booking … Any ideas. Thanks Mike

In the RBC Avion travel portal, you should be able to choose premium economy or business class seats for your flights.

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What are the pros & cons of flex points vs flexible points booking w Avion? How do I know which we should use?

All rbc rewards and avion rewards points can be used on any travel purchase made through the RBC travel portal.

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I have been reading your awesome feedback from Avion customers! I recently tried to receive information from the RBC Rewards program call centre and it was horrific – unprofessional and unknowledgeable agents, transferring me first to Expedia and then to Air Canada. They wore me down. I then went online and read reviews on the performance of the program – from what I saw, every customer who had to make a change on their travel booking experienced exactly the frustration I did.. Has this program gone down hill in recent years on their customer service assistance?

The program itself is fine, but I imagine every travel operator is experiencing customer service issues. I guess the real problem is knowing who to call. If you book travel through the Avion travel portal, technically speaking, you will go through them to make changes even if you booked an Air Canada flight.

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Hi Barry, I’m unsure whether to use my avion infinite Visa card to pay a Europe bike tour purchase as the surcharge is 4 percent or pay with an e-transfer. The foreign currency rate I’m billed at was 1.49. I look forward to your response. Also, if I pay with an e-transfer will I have any travel protection? Thanks in advance! Barbara

Hey Barbara,

A 4% surcharge is quite a bit. That said, an e-transfer may come with fees too. I personally would just choose what’s cheaper. That said, if you don’t pay with your credit card, you don’t get any protection if you need to cancel your tour for a qualifying reason.

Hi Barry, Thank you for your responses. I really appreciate it! Barbara

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Regarding financial rewards, more specifically applying a credit to an existing RBC mortgage: is the cash value going to be considered a lump sum payment or something else? I ask this because the options to pay down a mortgage faster are limited to double-up payments upon each scheduled payment, and one lump sum payment (aka prepayment) of up to 10% of the initial principal per year. I already used my yearly lump sum and I’m concerned that I wouldn’t be allowed to redeem my Avion points towards my mortgage or I may be allowed to do so, but I could be issued a penalty for not following the rules. I couldn’t find anything online about what the value of the points redeemed is considered to be.

Hey Stephanie,

If I had to guess, it would count as a prepayment. You’d have to call them to find out for sure.

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Too old to travel. So thinking of using my Avion points to buy RBC merchandise. How can I see what is available if I don’t do any banking transactions on a computer?

You need to go to the RBC Avion website to see what items are available for redemption – https://www.avionrewards.com/index.html

On the web site that I see, the first thing that they want is your Visa number. And that is exactly why we don’t do money matters on line.

Avion Rewards is a credit card rewards program. Using your credit card number is how you log in.

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Hello I redeemed 130,000 points for a flights to Barcelona from Toronto and had to cancel. What is the value of these points so that I can make a travel insurance claim

That’s a value of $1,300.

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RBC Rewards

rbc rewards travel contact phone number

RBC Rewards is a powerful points program, and easily one of the best among the big 5 banks in Canada. These points can be redeemed for travel, gift cards, and much more.

There are two types of RBC points that are earned from different families of credit cards:

  • RBC Avion Elite points (higher tier)
  • RBC Avion Premium points (lower tier)

RBC Avion points can be redeemed for travel and also transferred to other airline partners, while general RBC Rewards points cannot. 

RBC credit cards that earn Avion Elite points will have Avion in their name, such as the RBC Avion Visa Infinite credit card. On the other hand, there are RBC credit cards that earn Avion Premium points such as the RBC ION+ Visa credit card.

Throughout this page, we will use the term “RBC Rewards” to refer to both tiers of points to be consistent. However, we will note any differences between the two sets of points in the relevant sections below.

Earning RBC Rewards Points

There are two main ways in which you can earn points in the RBC Rewards program: credit card welcome bonuses and organic credit card spending.

Credit Card Bonuses

The most effective method to earn RBC Rewards points is through earning the welcome bonus on a RBC Rewards credit card. There are many RBC Rewards cards to choose from.

The most popular RBC Rewards credit cards are the RBC Avion Visa Infinite and RBC Avion Visa Platinum credit cards as they tend to offer the most bonus points and benefits for the lowest annual fee.

Credit card bonuses may also be earned through product switching .

Credit Card Spending

The RBC Rewards credit cards have a standard earning structure in that a set amount of RBC Rewards points are earned for every dollar spent on all everyday purchases with no extra points for spending in specific categories (such as groceries or transportation).

There is one exception as some RBC Rewards credit cards, such as the RBC Avion Visa Infinite, will earn 1.25 points for travel purchases, and the RBC Avion Visa Infinite Business/RBC Avion Visa Infinite Privilege cards earn 1.25 points on all purchases.

RBC Rewards Credit Cards

The table below shows the best RBC Rewards earning credit cards available. The RBC Avion Visa Infinite is arguably the strongest card with a very strong current welcome bonus. It also earns 1 point per dollar and 1.25 points for travel purchases.

Redeeming RBC Rewards Points

RBC Rewards is a highly flexible points program and can be redeemed for travel in a variety of ways, as well as redeemed for other types of rewards including financial rewards, merchandise, and gift cards. 

As with most bank point programs, travel provides the highest redemption value. RBC Rewards can be redeemed for travel in three ways:

  • Air Travel Redemption Schedule (Fixed Travel)  
  • Flexible Travel Reward
  • Transfer to Airline Partners

Air Travel Redemption Schedule (Fixed Travel)

The RBC Air Travel Redemption Schedule provides the greatest value for redeeming RBC Rewards points for flights. However, as the name suggests, there are a few more rules to follow when redeeming your points this way. First of all, you can redeem RBC Rewards for one-way, round trip, and multiple destinations flights.

How many points are required for redemption through the Air Travel Redemption Schedule is fixed and based on the particular destination, according to the chart below. For a given destination, there is a maximum ticket price that the points can be redeemed for – this does not include taxes and fees. 

If you exceed the maximum ticket price, you can pay the difference in points at a rate of 100 points = $1 CAD (the flexible travel rate). You can also pay for flight taxes by redeeming your points at this same rate of 100 points = $1 CAD.

There is one other restriction with the Air Travel Redemption Schedule: you must make the booking a minimum of 14 days before the departing flight. Keep this in mind when considering whether to redeem RBC points for flights using this method.

How to Redeem RBC Rewards Points Using the Air Travel Redemption Schedule

In order to make a flight booking using the RBC Rewards fixed travel program, you will need to go to the RBC Rewards Travel portal , which is powered by Expedia. 

In order to initiate a flexible travel rewards booking, log into RBC Rewards and click “Travel Home” on the top bar. From there, click on the “Book Travel” button.

RBC Rewards travel dashboard, book travel now

This will take you to the RBC Rewards Travel portal page. From here, you will be able to search for flights, hotels, car rentals, and vacation packages. In order to redeem through the fixed travel redemption program, you will need to click on flights.

From here, fill in your desired routing, dates, number of passengers, and ticket class, and click “Search” to generate a list of flights.

Search flights on RBC Rewards YEG to LAX

Once you can see the list of flights, you will see the total point cost using the fixed travel redemption in addition to the taxes and fees on the ticket. At the top of the screen, you can flip between fixed points pricing and flexible points pricing to determine which is the better deal.

In this case, fixed points pricing has all itineraries at 35,000 RBC Rewards points (as one would expect per the chart above).

RBC Rewards redemption fixed travel redemption schedule flight listing

On the other hand, if we were to make this booking with flexible rewards, we would be paying at a minimum an additional 21,000 RBC Rewards points. This is where the fixed rewards chart really shines.

RBC Rewards redemption flexible travel

Once we go through the portal and select our outbound and inbound flights, we are presented with a page summarizing the flights chosen and the total price. On the right-hand side, you can confirm that you are using the fixed travel redemption method by looking at the total point cost. Since this is an economy roundtrip fare within North America, 35,000 is the correct amount of points. From here, click “Check Out” to complete the rest of the booking process.

RBC Rewards redemption fixed travel price summary

For this booking in particular, I was effectively able to redeem 35,000 RBC Rewards for $413 in base fare value (roughly 0.0118 cents per point). Since you can cover up to a $700 base fare with the 35,000 RBC Rewards fixed flight redemption, there is some additional value that could be extracted with the right flight. But if you were just looking to travel to Los Angeles, this is a great value for your points.

It is important to note that any flights that do not qualify for the Air Travel Redemption Schedule will automatically have flexible points pricing applied.  

RBC Rewards flexible points pricing

Flexible Travel Rewards

The other way to use RBC Rewards points for travel is through the flexible travel reward chart. This method allows you to redeem your RBC Rewards towards virtually any flight, hotel, car rental, and other travel expenses at a rate of 100 RBC Rewards points = $1 CAD (RBC sometimes refers to this as the “1% rate”).   

RBC Rewards flexible travel 100 points = $1 CAD

So for example, 25,000 RBC Rewards points can be redeemed for $250 CAD worth of travel. What makes this method even more flexible is that you can pay for travel using any combination of points and payment via credit card.

In general, you would only want to redeem RBC Rewards points for flights using this method if your flights do not qualify for the Air Travel Rewards Redemption Schedule. Alternatively, you may already have lots of airline points from other programs like Aeroplan and prefer to use your RBC points for a hotel stay, car rental, cruise, or vacation package. 

Also of note, holders of the following credit cards actually get a special 2x rate for flexible travel redemptions used towards Business (J) or First Class (F) airline tickets, meaning they can redeem 100 points for $2 CAD:

  • RBC Avion Visa Infinite Privilege 
  • RBC Avion Visa Infinite Business
  • RBC Commercial Avion Visa

How to Redeem RBC Rewards Points for Flexible Travel Rewards

Redeeming RBC Rewards for flexible travel rewards can be done entirely through the RBC Rewards Travel portal , which is a search engine powered by Expedia. In order to redeem points through this method, you do need to book through the portal and cannot apply points to a pre-existing booking made elsewhere.

This will take you to the RBC Rewards Travel portal page. From here, you will be able to search for flights, hotels, car rentals, and vacation packages. The process is the same no matter what you are redeeming your RBC Rewards for.

For our how-to, let’s take a look at booking a hotel in Las Vegas for August. Select “Stays” at the top, and select the desired destination, your dates, and the number of travelers. Click “Search”.

rbc rewards travel contact phone number

Once you search, a variety of hotels will be displayed that meet your travel criteria. You are able to filter or sort if desired to find the perfect hotel to suit your needs. Once you find the hotel you are interested in, click on it to be brought to the hotel-specific page with property details and room types that are available for this booking.

rbc rewards travel contact phone number

Scroll down and you will see the rooms that are bookable. Once you find the one that you like, click on Reserve to be taken to the payment page.

rbc rewards travel contact phone number

Once you are on the payment page, this is where you can elect to use your points to pay for the booking through the flexible travel rewards option. You are able to use a portion or all of your points when making a flexible travel booking, however, the default is to use all of your points (or the maximum number of points to pay the booking off completely).

rbc rewards travel contact phone number

As you update the points and cash payment split, the price summary on the right-hand side of the screen will update. This will give you insight into what you will be paying for this booking when you confirm in addition to any on-property fees (such as a resort fee in Las Vegas).

rbc rewards travel contact phone number

Once you are happy with the price summary, simply fill in the rest of the details and click “Complete Booking”. Any applicable points will be withdrawn from your account and you will receive an email confirmation of the booking.

Convert RBC Rewards to Airline Partners

If you are pursuing a flight redemption on another airline, you might find value in converting your RBC Rewards points to a specific airline loyalty program. RBC Rewards is partnered with American Airlines AAdvantage, British Airways Executive Club, Cathay Pacific Asia Miles, and WestJet Rewards.

RBC Rewards airline partners including American Airlines, British Airways, Asia Miles, and WestJet

You can convert RBC Rewards points at the following rates:

The RBC Rewards program also offers transfer bonuses from time to time. For example, in recent years we have seen promotions that give cardholders an extra 30% British Airways Avios Miles when transferring. This can create some strong value propositions in making dream trips much more accessible, such as redeeming Avios for Qatar Airways Qsuites .

If you hold any of the RBC Avion credit cards, you will be able to transfer to any of the partners listed above. On the other hand, if you hold a card that earns Avion Premium points, you will only be able to transfer your points to WestJet Rewards. (However, you can fix this by either switching the card to an Avion card or by applying for another Avion card and transferring the Rewards+ points to the Avion card).

You can see the current transfer ratios, including any bonus promotions, by viewing our Miles & Points Transfer Partner Tool .

How to Convert RBC Rewards to Airline Partners 

To convert your RBC Rewards points to airline partners, go to the ‘Shop RBC Rewards’ portal. You can access this from the account summary page of any of your RBC credit cards.

RBC credit card account, shop RBC Rewards

Then from the RBC Rewards portal home page, select ‘Manage Points’ from the main navigation menu and then ‘Convert Points’ from the submenu. 

RBC Rewards portal convert points

From the next screen, you’ll be prompted to select which loyalty program you would like to transfer to and then the number of points. You will also be prompted to input your membership number for whatever program you are transferring points to, as well as an email address for confirmation (optional).

Convert RBC Rewards points to American Airlines AAdvantage

RBC often offers promotions of 20-25% off on gift card costs for various retailers so there may be value there (which is atypical as for most points programs, redeeming points for gift cards offers terrible value).

Rbc rewards portal shopping for gift cards

The best value is consistently hotels.com or Fairmont as both can be purchased at 1 cent per point without any promotions required. However, there have been previous promotions for hotels.com and Fairmont, in which we have seen up to 25% off.

If you have a Rewards+ earning RBC credit card (not Avion), you can also redeem at 1 cent per point for Amazon.ca gift cards.

Other Redemption Options

RBC Rewards can also be redeemed for merchandise, a statement credit, or financial rewards. These methods are not viable from a value perspective and it is strongly recommended that you do not redeem RBC Rewards using any of these methods as you are effectively throwing money away.

The RBC Rewards merchandise catalog has various products to purchase with points. The value for redeeming points for merchandise varies widely but is generally underwhelming and not recommended. You would be better off redeeming points for a gift card and purchasing the merchandise outright on many occasions.

Points can be redeemed towards a statement credit for your Royal Bank of Canada credit card account. If you were to redeem points through this method, 10,000 RBC Rewards points would be worth a $58 statement credit. It doesn’t take a mathematician to understand the terrible value that this offers.

Finally, RBC Rewards can be redeemed towards RBC financial rewards. This means that if you hold a mortgage, personal loan, or registered account with RBC, you can redeem points to financially fund that account. If you were to use this option, 10,000 RBC Rewards points would be worth $83 in your financial account. Again, not a great value when you can easily redeem points for at least 1 cent per point.

Frequently Asked Questions

As long as you hold an active RBC Rewards or Avion credit card, the points tied to that card will not expire. If you cancel an RBC credit card that still has points remaining, you will have 90 days to either redeem those points or transfer them to another active RBC Rewards or Avion credit card that you hold.

RBC Avion Elite points are RBC Rewards points earned by Avion cardholders. They are a higher tier of points than the basic RBC Avion Premium points and, unlike RBC Rewards, Avion Elite points can be redeemed for travel and also transferred to other airline partner programs.  

You can redeem points to redeem for flights through two methods: via the fixed travel award chart or the flexible travel option.  The fixed travel award chart allows you to redeem points for round-trip flights to destinations around the world for a set amount of points and up to a certain ticket value. For example, a round-trip economy flight anywhere in North America will always cost you 35,000 RBC Rewards points. The ticket can have a maximum value of $750 CAD. Flexible travel redemptions allow you to redeem points at a rate of 100 RBC Rewards = $1 towards any travel booked through the RBC Rewards travel portal.

Some select flights are not available to book on RBC’s Travel portal. If this is the case, you can instead opt to book the flight yourself and receive statement credit from RBC in exchange for your points. To do this: 1. Navigate to Support from the RBC Travel homepage 2. Select the popular topic “Book with a statement of credit on an Avion flight” 3. Go through the process outlined therein You must call and receive authorization from an RBC travel agent before making the booking. Then you must complete a manual form before you will be credited with statement credit and the appropriate amount of RBC points removed from your account.  This method can be used to redeem using the Air Travel Redemption Schedule rates or the 1% flexible travel rate.

Yes, you are able to combine RBC Rewards points between any RBC Rewards credit cards that you hold. When you log into RBC Rewards, click “Transfer Points” and you will be able to choose the account you want to transfer points from and the destination account. You can also quickly combine points between all of your accounts using this feature.

No, you cannot transfer points to a different cardholder.

The value of an RBC Reward point varies, depending on how you choose to redeem them. We recommend using a base value of 1 cent per RBC Reward point when making your redemptions.

The RBC Rewards program team can be contacted via phone at 1-800-769-2512.

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5 comments on “ RBC Rewards ”

I just tried the RBC Rewards Travel Portal to see how much a fixed point redemption would cost and it was not as advertised. One person, return trip from Vancouver,BC to LHR leaving Dec 16th and returning Dec 23rd, 2023 would cost 65,000 fixed points (should be worth up to $1,300 excluding tax and fees) plus $935.66 out-of-pocket. I compared this against Expedia and the out-of-pocket trip cost would be $1,140.66 (breakdown is $805.00 in air transportation charges, plus $335.66 for taxes and fees). So, the 65,000 RBC Avion points only saves me $200 in travel costs – this is pathetic! It should have saved me the $805 flight cost! What is going on here; is RBC devaluing their own points? …I ‘m considering changing credit cards if this is the case. Thanks for your advice.

$1300 is the max ticket price, not the guaranteed value. Are you comparing the exact same flight on Expedia and on RBC? The $935 out of pocket seems strangely high but I wonder if its on an airline like BA which have notoriously high taxes and fees. You’d be better off booking a flexible travel redemption and taking $650 off instead.

Personally I find best use of RBC to be transfers to airline partners like BA Avios, Cathay, etc.

Hi Reed. Thanks for your reply. Maybe I’m not quite understanding the ticket price vs guaranteed value. To clarify, the comparison was for the exact same flights, carrier (Air Canada), and dates. Expedia “Air transportation charges” (I assume this is the ticket price portion?) showed as $805 so this was what I expected RBC to cover but they don’t. I did another comparison tonight with different dates (July 6-20, 2024 flying with Iceland Air) and the Expedia cost was $976 for “Air transportation charges” plus $277.96 for “taxes and fees” (total cost $1,253.96). RBC wants 65,000 points plus $621.96. So, out of the total cost of $1,253.96 RBC is only covering the difference of $632 with my 65,000 points (about a 1% points vale); still extremely terrible “value” from RBC. They should cover the $976 flight cost. What am I missing? Can I send you a screenshot? Thanks again.

Yes – I emailed you.

I was not allowed to choose Level of economy flight from basic to the next two levels of economy this is a situation on Air Canada site that allows me to increase my level of comfort

Editorial Disclosure: Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. For complete and current information, please consult the entity's website.

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Travel Insurance for RBC Clients 1

New more coverage options are now available..

As an RBC client, you now have more choice when it comes to the travel insurance you can purchase through RBC. Tell me more opens modal window

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Attention: getting medical or emergency assistance while travelling.

If you need help during your trip for a medical or other travel emergency, help is available 24/7.

Explore Your Coverage Options

Travel insurance packages.

Travel gear

Covers you for the widest range of unexpected travel situations.

Travel Medical Insurance

Travel destination

Helps to fill the gap left by your provincial health insurance.

Trip Cancellation and Interruption Insurance

Cancelled travel

Covers non-refundable and/or non-transferable trip expenses if your plans are cancelled or interrupted.

Travel Insurance Information for Trip Types

Choose from the topics below for some information on the type of coverage that may be right for you:

Reasons To RBC Travel Insurance

  • 24/7 worldwide emergency medical assistance
  • Multilingual assistance from caring professionals

Travel Insurance FAQs

Have a question about travel insurance? Get the answers you need here.

Eligibility

To be eligible for this insurance coverage, a traveller must be:

  • A client of the RBC companies or a spouse or child of a client
  • A Canadian resident (applicable for Emergency Medical Insurance Coverage)

Note: when you purchase travel insurance from us, you are enrolling in coverage under a group insurance master policy issued by RBC Insurance Company of Canada to RBC Royal Bank. Upon enrollment, a certificate of insurance will be issued to you together with the insurance application/confirmation of coverage and medical questionnaire (if applicable). The certificate of insurance contains the terms and conditions of your insurance coverage and together with the items listed above form part of your insurance contract.

Generally speaking, no. While your age can affect your eligibility for certain coverages, we have packages and plans that cover all age groups. If you are age 65 or older, we may ask you to answer a few questions about your health to make sure you have the most appropriate coverage.

Yes, you may purchase a policy for your parents. Simply call us at 1-800-565-3129 or get a quote online . Depending on their age, they may be required to complete health questions in order to obtain coverage. If this is not a requirement, please keep in mind that all terms and conditions apply to your parents, therefore we recommend that you review the insurance with them prior to purchase.

Possibly. Depending on your age, medical condition and, if applicable, your answers to our health questions, pre-existing medical conditions Definition opens in new window are covered if they are stable Definition opens in new window for a certain time period (as specified in your policy) before your policy's effective date.

Note: Please refer to the certificate of insurance document for complete coverage details regarding pre-existing conditions.

Your answers to the health questions (if applicable) will be used to help determine the benefits you are eligible to receive under your certificate of insurance.

When answering the health questions:

  • Take your time. The questions may take up to 10 minutes to complete.
  • You (the applicant) should complete the Medical Questionnaire. (If you have someone else complete the Medical Questionnaire on your behalf, it is still your responsibility to make sure the answers to the questions are correct.)
  • Read and answer each question carefully and accurately. Review your answers to confirm they are correct. Incorrect answers may lead to your coverage being voided or your claim denied.
  • Have your prescriptions or a description of your medications nearby for reference.
  • If you are unsure about any questions regarding your medical condition Definition opens in new window or medications, please speak to your physician.

If necessary, a family member or close friend can complete the questions on your behalf. Please keep in mind, however, that it is still your responsibility to make sure the answers are correct.

Yes, it is recommended that you buy coverage for your spouse as well.

This answer depends largely on your child's age.

  • If your child is under 2 years old and you are purchasing the Deluxe Package or a TravelCare ® Package, then your child receives emergency medical coverage at no extra cost.
  • If your child is 2 or older , you'll need to purchase emergency medical coverage for him or her.
  • No matter how old your child is , if you've purchased an airline ticket or made a separate trip deposit for him or her, consider buying a travel insurance package or trip cancellation and interruption insurance .

The right coverage for your trip depends on several factors, including (but not limited to) where you're travelling to, how long you’ll be gone, the kind of transportation you'll be using and, in some instances, your overall health. View all of our travel insurance products now.

An accident, illness or medical emergency can happen anywhere, anytime. If you need medical care or treatment in another country, your government health plan may cover only a portion of the costs. Travel insurance starts where these plans leave off.

Plus, with our emergency medical coverage, you have access to the multilingual representatives of Allianz Global Assistance.

Because our representatives are multilingual and have 24-hour access to real-time translation services, we can provide the help you need in your own language—and also have someone to communicate on your behalf with medical personnel who may speak a different language.

Whenever possible, Allianz Global Assistance will also request for the medical service provider within the network to bill the covered medical expenses directly to us instead of you—reducing your stress and hassle.

Yes, if you are travelling outside your home province or territory. There are several reasons why it's important to get travel medical insurance when you're travelling within Canada. One reason is that accidents can happen anywhere. Another is that government health insurance plans do have limits on reimbursement of emergency medical expenses incurred while you are in another province. For example, the ambulance, emergency dental treatment and prescription drugs might not be covered by some government health insurance plans.

You may extend your coverage if you extend your trip, subject to certain conditions of your certificate of insurance.

If you've purchased a single trip plan, the following conditions apply:

  • If you have not had a medical condition Definition opens in new window during your trip or while covered under your policy, you can request an extension by contacting us at 1-800-565-3129 before your original policy’s expiry date.
  • If you have had a medical condition Definition opens in new window during your trip and while covered under your certificate of insurance, you must request the extension by contacting Allianz Global Assistance. Your extension is subject to the approval of Allianz Global Assistance.
  • You must pay the required additional premium before your original insurance expiry date.
  • If we are unable to extend your particular coverage due to the trip duration limits of your certificate, you may be able to enroll in a new certificate from us.

If you've purchased a multi-trip annual plan, the following conditions apply:

You may purchase a top-up coverage for the additional number of days beyond the duration covered by your multi-trip annual plan as follows:

  • Before your effective date, you may contact us at 1-800-565-3129 to enroll in top-up coverage.
  • After your effective date and if you have not had a medical condition Definition opens in new window during your trip, you must contact us at 1-800-565-3129 before your original expiry date to purchase top-up coverage.
  • After your effective date and if you have had a medical condition Definition opens in new window during your trip, you must contact Allianz Global Assistance before your original expiry date to request approval for and to enroll in top-up coverage.
  • The terms, conditions and exclusions of the new top-up certificate apply to you.
  • You must pay the required top-up premium on or before the effective date of the top-up period.

If you do NOT top-up your coverage for a trip, you will not be covered for any claims you make outside the period of insurance for that trip. If the top-up coverage you are purchasing requires you to complete health questions, you must complete the health questions.

Please see the insurance documents for complete coverage details regarding trip extensions.

It may, but not always. We recommend that you carefully review the travel insurance coverage provided by your credit card, as well as any special conditions or stipulations.

Do you have an RBC Royal Bank ® credit card?

Review the travel insurance coverage that comes with your RBC Royal Bank credit card .

We recommend that you carefully review your government health plan coverage. Government plans may not cover all emergency medical expenses once you leave your home province/territory and typically cover only a limited portion once you leave the country. In fact, the Canadian Government (Foreign Affairs, Trade and Development Canada) urges Canadians to purchase supplemental health insurance when leaving the country. They say:

Do not rely on your provincial or territorial health plan to cover costs if you get sick or are injured while abroad. Out-of-country health care can be costly, and your health plan may not cover any medical expenses abroad. It is your responsibility to seek information from your provincial or territorial health authority and to obtain supplementary travel insurance and understand the terms of your policy. 3

Plus, government health insurance plans don't guarantee coverage for special care (air ambulance or emergency dental services, for instance).

Unlike government health insurance plans, our insurance offers you:

  • Unlimited coverage for eligible medical expenses 2
  • Up-front payment of eligible medical expenses whenever possible
  • 24-hour, multilingual emergency medical assistance—one toll-free phone call puts you in touch with a multilingual professional who will refer you to a local doctor or facility in order for you to receive the care you need

Government health insurance plans also don't provide coverage for situations such as lost, damaged or delayed baggage or trip cancellation and interruption. Our travel insurance can provide these coverages and more.

Yes, you do need travel insurance to protect yourself against the unexpected, even if you are going to the United States for a few days. An illness or accident can happen at any time, whether you're on the road for a few days, or a few months. And remember, the cost of health care is very expensive in the United States and very little of this cost would be covered by your government health insurance plan, credit card or company benefits plan. For a short trip, the cost of travel insurance is minimal, and it gives you the protection you need.

If you purchase trip cancellation and interruption insurance, it will help pay for your expenses to return home in the event of a covered emergency. There are a number of circumstances that qualify as an emergency (for example, the death or serious illness of a family member). The cost of cancelling a trip prior to departure can be very expensive, as most trips are non-refundable and/or non-transferable, especially if you have to cancel just before leaving on your trip. Having to return early from a trip can also be very expensive. Either way, trip cancellation and interruption insurance is very important to protect your travel investment.

You must purchase coverage before departing on your trip. You may benefit from purchasing coverage as soon as you make your initial trip deposit, especially if you are purchasing trip cancellation and interruption insurance —either as stand-alone coverage or as part of one of our insurance packages .

If you were to book your trip 6 months in advance, consider the unexpected situations that could occur in that time.

If you purchase travel insurance from us, we will pay the eligible bills directly to the hospital or physician whenever possible.

There are a number of sports that are not covered during your trip. For more details, see the Exclusions section of the certificate of insurance document.

You may purchase a top-up policy for the extra number of days beyond the duration covered by your multi-trip annual plan. Here are the conditions:

  • After your effective date and if you have had a medical condition Definition opens in new window during your trip, you must contact Allianz Global Assistance before your original expiry date to request approval for and enroll in top-up coverage.
  • The terms, conditions and exclusions of the new top-up insurance apply to you.

If you do NOT top-up your coverage for a trip, you will not be covered for any claims you make outside the period of insurance for that trip. If the top-up insurance you are purchasing requires you to complete health questions, you must complete the health questions.

Please see the certificate of insurance document for complete coverage details regarding top-up coverage.

If you purchase one of our travel medical insurance plans—either Classic Medical or TravelCare ® Medical—you can, subject to certain conditions:

  • If you are travelling for more than 183 days, you may purchase single trip coverage for up to 365 days provided that you are covered under your government health plan for the full duration of your trip.
  • If you are 40-74 years of age , you must also answer a few health questions, which will determine whether you are eligible to purchase coverage for trips beyond 183 days.

Yes, if you are travelling with your spouse/partner and children or other family members, you could save money with our family plan pricing.

The cost of a trip can be a significant financial investment. A lot can also happen in the time between booking your trip and departing—if a medical emergency or other unexpected event prevents you from going on your trip, you could potentially lose some (or possibly all) of the money you paid.

With trip cancellation and interruption insurance, you're protected when certain situations prevent you from travelling as planned. Examples include:

  • You can't travel due to an illness, job loss or immediate family member's medical emergency
  • You need to return home earlier than scheduled because of a family emergency or medical condition Definition opens in new window

Note : We strongly recommend that you purchase trip cancellation and interruption insurance at the time you pay your initial travel deposit. Please see the certificate of insurance document for complete coverage details, including terms and conditions.

We strongly recommend you do. Your certificate of insurance is a valuable source of information and contains provisions that may limit or exclude coverage. Please read it before you go, keep it in a safe place and carry it with you when you travel.

Make sure you have the right travel insurance—get an online quote or call the Enrollment Centre.

Have an RBC Royal Bank credit card with travel coverage?

If you’re using an RBC Royal Bank credit card to pay for your trip in full, see if your card provides enough coverage for your trip.

See If My Card Covers Me

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Travel HealthProtector Has Been Replaced with New and Improved Coverage!

On May 1, 2020, we replaced Travel HealthProtector insurance with a new travel insurance product lineup.

RBC clients 1 can now enjoy:

  • More choice, including robust travel insurance packages and travel medical plans
  • Trip cancellation and interruption insurance as part of a package or stand-alone plan
  • A shorter and simpler medical questionnaire (for clients age 65 and older vs. age 60 and older)

1) RBC client is defined as a client of the RBC Companies or a spouse or child(ren) of a client.

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Welcome to easy cross-border banking.

With free 1 and instant cross-border money transfers and currency exchange, over 50,000 no-fee 2 ATMs across the U.S. and convenient online bill pay, you can let go of scrambling to exchange your money or finding a way to safely pack your cash when you head south of the border.

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Manage your accounts anywhere, anytime through Online Banking. With a single sign-in to your Canadian and U.S. accounts, you can securely view your statements, complete cross-currency transfers and exchanges at great rates, pay your bills, and access your account information.

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U.S. Online Banking

  • Sign in to U.S. Online Banking
  • Select Profile and Preferences > Link My Cross-Border Accounts
  • Follow the prompts to link your accounts

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  • Select My Services > Link Other Accounts
  • Select Link (unlink) your RBC Bank (U.S.) Online Banking

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How to Maximize the RBC Air Travel Redemption Schedule

RBC Avion Rewards is a flexible loyalty program that allows you to redeem points for travel, merchandise, gift cards, and more. 

When it comes to redeeming Avion points for travel, you can transfer points to American Airlines AAdvantage , British Airways Executive Club , , Cathay Pacific Asia Miles , and WestJet Rewards , or you can choose to redeem Avion points for flights through the RBC Air Travel Redemption Schedule.

In This Post

What is the rbc air travel redemption schedule, how does the rbc air travel redemption schedule work, how to book flights with the rbc air travel redemption schedule.

The RBC Air Travel Redemption Schedule is one of the ways in which you can redeem RBC Avion points for travel.

Bookings are made through the Avion Rewards portal, which in turn, is powered by Expedia. Therefore, most, if not all, airlines available on Expedia are also accessible through Avion Rewards.

With the RBC Air Travel Redemption Schedule, you can redeem a fixed number of points to book flights to various destinations. However, it’s important to note that the fixed number of points only applies to a maximum ticket price, which we’ll discuss in detail below.

Note that this redemption option isn’t available to RBC ION Visa or RBC ION+ Visa cardholders, which earn “Avion Premium” points. Rather, the RBC Air Travel Redemption Schedule is only available with the highest-tier “Avion Elite” points, which can be earned on the following Avion credit cards:

It’s worth noting that you can transfer Avion Premium points earned on an RBC ION or RBC ION+ card into Avion Elite points, if you happen to have both an ION and an Avion credit card.

The 1:1 transfer can be completed in your Avion Rewards account, and it’s certainly worth considering, since Avion Elite points are more flexible than Avion Premium points.

With the RBC Air Travel Redemption Schedule, you can get a value of up to 2–2.3 cents per Avion point (all figures in CAD).

This is a solid redemption option, since you can redeem Avion points at a much lower rate of 1 cent per point on average – unless, of course, you transfer them to an airline program, which can extract even greater value.

There are six different categories under the RBC Air Travel Redemption Schedule, with each one based on the flight’s origin and destination.

For example, if you’d like to book a short-haul flight under the Quick Getaways section, 15,000 Avion points will get you round-trip economy flights, with a base fare of up to $350.

You’ll need to pay the same 15,000 points if the base fare totals, say, $100, as you would if the base fare totals $350.

Therefore, you’ll get the best value from your points if you come as close to the maximum permitted ticket price in each category.

Just keep in mind that you’ll also have to cover the taxes and fees on the booking, which you can either pay for with cash, or redeem Avion points at a rate of 1 cent per point.

Furthermore, you can also exceed the maximum ticket price for any itinerary; however, you’ll have to pay the difference in cash, or use more Avion points at a rate of 1 cent per point.

If you’d rather book a one-way flight instead of a round-trip, the number of points required is halved. 

The RBC Air Travel Redemption Schedule only applies to economy flights, and not for flights in any other class of service. 

Quick Getaways

The shortest flight option on the RBC Air Travel Redemption Schedule, Quick Getaways, also happens to provide the most value per Avion point.

For flights within or to an adjacent Canadian province/territory, and within or to an adjacent US state, the pricing is as follows:

  • 7,500 Avion points for a one-way ticket, with a maximum base fare of $175
  • 15,000 Avion points for a round-trip ticket, with a maximum base fare of $350

At either 7,500 points for $175, or 15,000 points for $350, you’ll score a redemption rate of up to 2.33 cents per Avion point.

Some examples of other flight pairings available under Quick Getaways might include the following:

  • Toronto and New York
  • Winnipeg and Minneapolis 
  • Vancouver and Calgary

Unfortunately, airports in Alaska aren’t included under Quick Getaways, despite Alaska being adjacent to British Columbia and the Yukon.

Explore North America

For flights anywhere within the Canada and the US (excluding Hawaii and Alaska), which fall under the Explore North America section of the RBC Air Travel Redemption Schedule, the pricing is as follows:

  • 17,500 Avion points for a one-way ticket, with a maximum base fare of $375
  • 35,000 Avion points for a round-trip ticket, with a maximum base fare of $750

Either of the two options above yields a value of up to 2.14 cents per point.

With no distance limitations in this section, you could technically fly all the way from Yellowknife to Miami, and the ticket would still fall under the Explore North America category.

Holiday Destinations

Under the Holiday Destinations category of the RBC Air Travel Redemption Schedule, you may fly between the following areas:

  • Western Canada/US and Mexico, Hawaii, or Alaska
  • Eastern Canada/US and Bermuda, Central America, or the Caribbean

In Canada, the dividing line between Western and Eastern Canada is somewhere between Winnipeg, Manitoba, and Thunder Bay, Ontario – with Winnipeg being the start of Western Canada, and Thunder Bay being the start of Eastern Canada.

For this category, you may redeem Avion points as follows:

  • 22,500 Avion point s for a one-way ticket, with a maximum base fare of $450
  • 45,000 Avion points for a round-trip ticket, with a maximum base fare of $900

Redeeming Avion points this way yields a value of up to 2 cents per Avion point.

Take a Vacation

The Take a Vacation category is the reverse of the Holiday Destinations category above, which allows for the following routing options:

  • Eastern Canada/US and Mexico, Hawaii, or Alaska
  • Western Canada/US and Bermuda, Central America, or the Caribbean

Since these routes are generally longer, you’ll need to redeem more Avion points, outlined as follows:

  • 27,500 Avion points for a one-way ticket, with a maximum base fare of $550
  • 55,000 Avion points for a round-trip ticket, with a maximum base fare of $1,100

Redeeming this way also yields a value of up to 2 cents per Avion point.

Visit Europe

Should you wish to book a trip to Europe, you may fly from any major airport in Canada or the US and redeem your points as follows:

  • 32,500 Avion points for a one-way ticket, with a maximum base fare of $650
  • 65,000 Avion points for a round-trip ticket, with a maximum base fare of $1,300

Interestingly, Hawaii and Alaska are also included under this category, and the redemption also works out to a value of up to 2 cents per Avion point .

See the World

Lastly, the See the World category includes all other destinations not covered by any other categories above.

Under this category, you may fly from Canada or the US to destinations in Asia, Australia, New Zealand, South Pacific, Middle East, Africa, and South America, for the following amounts of points:

  • 50,000 Avion points for a one-way ticket, with a maximum base fare of $1,000
  • 100,000 Avion points for a round-trip ticket, with a maximum base fare of $2,000

Similar to the last few categories, the redemption rate is up to 2 cents per Avion point.

To book a flight using the RBC Air Travel Redemption Schedule, you’ll first have to log into your RBC account, either on the RBC Avion website or through the Avion Rewards app.

As a reminder, you’ll need at least one of the eligible “Avion Elite” cards listed above to book flights with Avion Rewards directly.

Once you log in, select the “Travel” tab, and click “Book Travel”. From there, select “Flights”, and simply search for your desired flight route and dates.

As you search for your preferred flight, you’ll have the option to choose between “Fixed Points Pricing” and “Flexible Points Pricing”.

You’ll want to make sure “Fixed Points Pricing” is selected, since Flexible Points Pricing option will give you a flat redemption value of 1 cent per point (100 points = $1 CAD). If you don’t have enough points in your account to book a flight with the RBC Air Travel Redemption Schedule, you’ll only see the Flexible Points Pricing option.

From there, you’ll see the available flights, the number of points required, and the amount of taxes and fees you’ll have to pay. Once you’ve selected your preferred flight(s), simply complete the booking process.

If you’re having difficulty finding your desired flights, or if you can’t get online booking to work, you can always phone RBC Travel at (877) 636-2870.

One of the best features of the RBC Avion Rewards program is that you can use your points in multiple ways. The most valuable way to redeem your Avion points is for travel, since it offers the best value in terms of cents per point.

If you choose to redeem points through the RBC Air Travel Redemption Schedule, there are a few optimizations to keep in mind to make sure you’re getting the most out of your points.

Use the Full Base Fare Limit

To make the most of an RBC Air Travel Redemption Schedule booking, you should strive to reach the base fare limit in each category. This way, you’ll get the best return for your points.

In an ideal world, the best available flights for your trip would also max out the allowable base fare. Otherwise, it may not be worth booking flights with extra connections just to maximize your points, if a cheaper direct flight is available instead.

If you aren’t able to get close to the maximum allowed base fare, paying for the flight with cash, and saving your points for other redemptions, might make better sense.

For example, you can redeem 17,500 Avion points for a one-way ticket from Orlando to Toronto, with a maximum base fare of $375.

However, you might be able to find a cheap flight with a base fare of just $75 (CAD).

In this case, you’ll still be required to redeem the full 17,500 Avion points, and you’ll get a suboptimal redemption rate of 0.4 cents per point in the process, instead of the maximum of 2.14 cents per point if you used the full allowable base fare. 

To determine the base fare for a flight, pay close attention to the breakdown of prices on the airline’s website. After selecting your flights, you should see a row that shows “Air transportation charges”, and another that displays the taxes, fees, and other charges.

In this area, keep an eye out for an option to view the full price breakdown. In the breakdown, the base fare is displayed under “Air transportation charges”, which is what your RBC Avion points will cover at a fixed rate through the RBC Air Travel Redemption Schedule.

When you search for the same flights on the RBC Avion Rewards platform, you’ll have to pay the full 17,500 points, even though it’s only covering the $75 base fare, and you’re still on the hook for the remaining taxes and fees.

In this case, you’re much better off just paying cash for the flight, and saving your Avion points for a more valuable redemption instead.

You could also book the same flight using Flexible Points Pricing, and it’d only cost 12,877 Avion points, and you wouldn’t have any out-of-pocket expenses. Just keep in mind that this results in a value of 1 cent per point, which is less than what you can otherwise get through the RBC Air Travel Redemption Schedule.

However, you’ll also want to make sure that the flight’s base fare isn’t too much more than the maximum allowed. Remember that you’ll be charged the excess amount in cash, or Avion points at a flat rate of 1 cent per point.

Book Positioning Flights

One of the realities of award travel is that there’s frankly much more award availability at US airports than you’d find in Canadian cities.

If you’re able to find an award flight that originates in the United States, you could use the RBC Air Travel Redemption Schedule to book your positioning flights between Canada and the US.

For example, if you need to catch a positioning flight from Ottawa to New York, from where you’ll depart on a long-haul flight booked with another loyalty program, you could easily book a one-way flight under the Quick Getaways category for only 7,500 points.

The flights you book don’t have to be direct, and as long as your origin and destination fall under the definition of the category, your redemption will qualify.

For instance, flying from Vancouver to Seattle with a stop in San Francisco will still qualify under Quick Getaways, since the origin and destination (British Columbia and Washington, in this case) are adjacent to each other.

Take Advantage of Flexibility

One of the best aspects of the RBC Air Travel Redemption Schedule is the flexibility it offers. You’re not restricted to a specific airline and its alliance, and you’re not constrained by airline award seat availability and blackout dates, either.

You might find the RBC Air Travel Redemption Schedule particularly useful for airlines that aren’t part of an alliance, and are otherwise difficult to book with points. Some examples of this might include Philippine Airlines, Caribbean Airlines, and Montreal-based Air Transat.

Furthermore, you could take advantage of the flexibility of the RBC Air Travel Redemption Schedule by using it in tandem with award seats in other programs, which are usually limited.

For example, let’s suppose you’d like to book a family of four on a summer trip from Toronto to Vancouver. Air Canada’s Aeroplan program has award availability at 12,600 points, but the number of seats available at that price is limited to three.

If you add a fourth passenger to the search, the cost moves up to 19,900 points, which is a considerable jump in price.

Instead, you could book three passengers at the lower cost of 12,600 Aeroplan points, and then look into using the RBC Air Travel Redemption Schedule to book the fourth seat using Avion points. This would also come in handy if you didn’t have enough Aeroplan points to cover the fourth passenger to begin with.

A flight from Toronto to Vancouver falls under the Explore North America category, which means it’ll cost 17,500 Avion points for a one-way flight, plus around $85 for taxes and fees.

Boost Your Avion Balance with the RBC ION+ Card

Despite its minimal monthly fee, the RBC ION+ Visa actually has the most competitive earning rates among RBC’s line-up.

With the RBC ION+ Visa, you’ll earn 3 Avion points per dollar spent on groceries, dining, food delivery, transit, gas, electric vehicle charging, streaming, and digital gaming. By contrast, you’ll only earn 1 Avion point per dollar spent on those categories with the higher-tier RBC Avion Visa Infinite .

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  • Earn 3,500 Avion Premium points upon approval †
  • Plus, earn  3,500 Avion Premium points  upon spending $500 in your first three months†
  • Earn 3x points † on qualifying grocery, dining, food delivery, gas, rideshare, daily public transit, electric vehicle charging, streaming, digital gaming and digital subscriptions†
  • Mobile device insurance †
  • Monthly fee: $4 †

However, remember that you won’t get access to the RBC Air Travel Redemption Schedule with the ION+ card alone, since the card earns “Avion Premium” points, which can be redeemed for travel at a lower rate of 0.6 cents per point.

On the other hand, if you happen to have both an RBC ION+ Visa and an RBC Avion credit card that earns the higher-tier “Avion Elite” points, you can transfer “Avion Premium” points into “Avion Elite” points.

By doing so, you can redeem them at a higher value, either by transferring them to airline partners, or by making a booking on the Air Travel Redemption Schedule.

Therefore, you can get the best of both worlds by earning Avion Premium points on the RBC ION+ Visa, and then converting them into Avion Elite points, as long as you have an eligible Avion credit card, too.

The RBC Avion Rewards program provides a number of options for you to redeem your points towards travel. You can convert your Avion points to a partner airline, or you can redeem them through the RBC Air Travel Redemption Schedule.

While you can get great value by transferring Avion points to airline programs, there’s also great value to be found in the RBC Air Travel Redemption Schedule, potentially unlocking value of up to 2–2.3 cents per Avion point.

If you have a healthy balance of Avion points, be sure to consider the RBC Air Travel Redemption Schedule the next time you need to book a flight.

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  • Earn 35,000 RBC Avion points † when you get approved for the card
  • Plus, earn  20,000 RBC Avion points † upon spending $5,000 in the first six months
  • Earn 1.25x RBC Avion points †  on qualifying travel purchases
  • Transfer RBC Avion points to British Airways Executive Club and other frequent flyer programs for premium flights †
  • Redeem Avion points for flights with the RBC Air Travel Redemption Schedule †
  • Minimum income: $60,000 personal or $100,000 household
  • Annual fee: $120 †

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rbc rewards travel contact phone number

rbc rewards travel contact phone number

HSBC clients may not love their new RBC credit cards, but RBC’s Avion Rewards can be exciting

Barry Choi

A person walks into an HSBC Bank on Yonge Street in Toronto, Nov. 29, 2022. Duane Cole/The Globe and Mail

At the end of the month, HSBC Canada credit cardholders will receive Royal Bank of Canada RY-T cards as part of the biggest domestic banking takeover on record . And some consumers might think they’ll end up with credit cards that are a downgrade.

But that’s not to say you should cancel your cards immediately. RBC Avion Rewards points are still more flexible and potentially more rewarding than what HSBC offered. It is, however, a good time to shop around.

HSBC cardholders have already been informed about which RBC credit card they’ll be getting. That decision was based on what HSBC credit card you currently hold. Most former HSBC credit cardholders will end up with the RBC Avion Visa Infinite Card. While it’s great that RBC is adding no foreign transaction fees as a standard benefit to the card and honouring the travel credit HSBC cardholders received for one year as part of the transition, the earning rate is just 1.25 Avion points per dollar spent on travel purchases, and one point on everything else.

If your goal is to earn a lot of points on all your purchases, you might be better off with the American Express Cobalt Card. You’ll earn five points per dollar spent on eats and drinks including grocery stores, three points on streaming services, two points on travel and transit and one point on all other purchases. American Express Membership Rewards points are highly valuable since you can redeem 1,000 points for a $10 statement credit.

Another thing to consider is that the new RBC cards use the Visa network. That means if you mainly used your HSBC card where Mastercard is accepted, such as Costco, you’ll likely want to get a new card regardless.

Rogers, Fido or Shaw customers should look at the Rogers Mastercard as an alternative since they can earn up to 3 per cent in cash back rewards. If you don’t use those service providers, a PC Financial Mastercard or RBC WestJet card are good solutions.

Anyone looking for a card with premium travel benefits might be best served with the American Express Platinum Card, which gives you unlimited airport lounge access, an annual $200 travel credit, hotel status upgrades, a $100 NEXUS credit, travel insurance and a $200 annual dining credit.

Even though there are better credit cards available than what RBC offers, there’s no denying that Avion Rewards – the points you earn with some RBC cards – are highly appealing, so it could be worth sticking around.

The standard redemption rate is 1,000 Avion points for $10 in travel. You also have access to the RBC Air Travel Redemption Schedule, where you could more than double the value of your points. Alternatively, you can transfer your points to RBC airline partners, such as British Airways, Cathay Pacific, American Airlines and WestJet.

Another redemption worth considering with RBC is 12,000 points for $100 in financial rewards – such as paying down your mortgage or contributing to your registered retirement savings plan. Even though travel redemptions give you better value immediately, financial rewards could be worth more in the long term when you factor in compound interest. However, for this to be beneficial, you would need your mortgage or investments to be with RBC.

It’s worth noting that HSBC users being transitioned to the RBC ION Visa will have their points switched to Avion points at the premium level – Avion Infinite cardholders earn points at the elite level. You won’t lose any value on the points transferred over, but premium tier points are less flexible since they require more points for travel redemptions and have fewer airline transfer partners than the elite tier.

Since the points you’ll earn with the RBC ION Visa also earn you premium tier points, you may want to consider switching to a more lucrative card. That said, you still have access to financial rewards at the premium level, so that’s a good reason to stay.

Despite all of these changes, there’s no reason to rush. All of your cards and points will automatically be transitioned over to RBC with no hit to your credit score by the end of the month.

When you’re ready to review your credit-card needs, you shouldn’t look at just the earning rate and benefits. It’s just as important to consider the points you’ll be earning and what you can redeem them for.

Some people may feel that the RBC credit cards they’re getting aren’t as good as what they currently have with HSBC, but most people will agree that RBC Avion Rewards is a better rewards program.

Barry Choi is a personal finance and travel expert at moneywehave.com . He was previously affiliated with RBC, American Express, and Rogers but currently has no relationship with any of the brands.

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IMAGES

  1. RBC Rewards Travel Program Guide

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  2. Rbc Rewards Login

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  3. RBC® Travel Insurance

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  4. How to book a flight with RBC Avion Rewards points

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  5. The RBC Rewards Program Is Now The Avion Rewards Program

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  6. Best Way To Use Rbc Rewards

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VIDEO

  1. GX Card: The Only UNLIMITED Cashback Card

  2. RBC AVION VISA Presents: Last Minute Trip

  3. RBC ION+ VISA

  4. Rewards Start Here

  5. How to Redeem Avion Rewards Points

  6. Get $750 with this RBC Westjet Mastercard

COMMENTS

  1. RBC Rewards

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  2. Avion Rewards

    Cash back, Points and Savings - Get it all with Avion Rewards. Avion Rewards, Canada's largest bank-owned loyalty program, brings you more ways to shop, earn, save, and redeem every day. With 3 membership levels: Avion Select, Avion Premium and Avion Elite, it's easy to get rewarded, no matter how you shop or where you bank.

  3. Book flights, hotels and more on points

    When you book your travel through Avion Rewards, you may redeem Avion points at the rate of 100 points per CAD $1.00 to pay for any taxes and service fees (including sales, GST, departure and transportation taxes and fees, airport improvement fees, or other taxes), excess baggage charges, immigration fees, governmental fees and levies, customs charges and passenger facilities charges, health ...

  4. Avion Rewards

    Book through Avion Rewards Travel or contact the Avion Rewards Travel Call Centre at 1-877-636-2870 (additional service fees apply). To book a new flight using an airline travel credit If you have an airline credit due to a flight cancellation that you'd like to use, contact the Avion Rewards Travel Call Centre at 1-877-636-2870.

  5. Frequently Asked Questions

    Please refer to your product packaging or the manufacturer's website for contact information. If required by the product manufacturer, please contact RBC to obtain a proof of purchase. Please contact RBC Royal Bank credit card customer service at 1-800-769-2512. If you are a commercial cardholder, please call 1-888-769-2534.

  6. Important Notice

    The telephone number to reach us at 1-877-636-2870. We apologize as we are currently experiencing intermittent technical issues due to extremely high call volumes at our Avion Rewards Travel Call Center. If you are not traveling in the next 72 hours, please consider calling back at a later time. If traveling within the next 72 hours, please ...

  7. RBC Rewards

    Do it all with points in the Avion Rewards app. The Avion Rewards app lets you access your account quickly and easily. Use your points for bill payments, credit card payments, Interac e-transfers and more. Shop, earn, save and redeem - all in the app.

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    Earn Avion Rewards points on debit and credit purchases. Redeem them for flights, hotels, tech, financial rewards, and much more. ... you need to enrol in RBC Online Banking to enjoy Avion Rewards. It's easy and secure. ... Explore travel. Pay with points. Use your points 2 to shop Apple, Best Buy, gift cards, ...

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  11. See How Many Points You Need To Travel

    Avion credit card holders can also redeem for all type of travel, using this simple conversion: Redeem points using this conversion rate for hotel stays, car rental, cruises, and more. You can also use it for flights when you don't want to redeem from the Air Travel Redemption Grid above. See all the ways you can use your points for travel.

  12. How to book a flight with RBC Avion Rewards points

    How to Book an Airline Ticket with RBC Avion Rewards Points. With 35,000 Avion points, I could afford a plane ticket to Canada or the United States. From your RBC Online Banking profile, click on the blue Avion Rewards button. Then, on the Trips page, click on Book a Trip. Avion Rewards acts like a travel agency.

  13. How to join Avion Rewards

    Get it all in the app. Download the Avion Rewards app to set up your account and start finding cash back, offers and points - right there in your pocket. It's the best way to make sure you don't leave deals and savings behind.

  14. Avion Rewards App

    Get the Avion Rewards App. The Avion Rewards app is the easiest way to manage your activity and the best way to ensure you don't leave points and savings behind. Explore and load offers, redeem points, shop the web, get cash back deals and more.

  15. How to Redeem Avion Points or RBC Rewards

    With RBC credit card only: Number of partners: 250+ partners: No partners: Value of points: Approx. 1.5-2.5 cents: Approx. 1-2 cents: Rewards: Flights, merchandise, gift cards, activities and charitable donations. Points can also be transferred to other Aeroplan members for a fee. Travel, merchandise, gift cards, charitable donations and RBC ...

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    Contact Us. Find a Branch; Call 1-800-769-2511; Email; EN. ... Personal / Ways to Bank / Mobile Banking Apps / RBC Rewards. MENU Avion Rewards App. ... Book travel Use your points to book flights, hotels, car rentals and more. Learn more about Avion Rewards. Get started in the app ...

  17. Redeem your points for gift cards, merchandise, travel and more

    Do it all with points in the Avion Rewards app. The Avion Rewards app lets you access your account quickly and easily. Use your points for gift cards, merchandise, travel and more. Shop, earn, save and redeem - all in the app.

  18. Avion Rewards Guide

    Here are some of the redemptions and merchants available. 1,400 RBC Rewards points = $10 Amazon gift card. 3,500 RBC Rewards points = $25 Bath & Body Works gift card. 3,500 RBC Rewards points = $25 Beer Store gift card. 7,000 RBC Rewards points = $50 Best Buy gift card.

  19. RBC Rewards Guide: Earn & Redeem Effectively

    How can I contact RBC Rewards? The RBC Rewards program team can be contacted via phone at 1-800-769-2512. Posts about RBC Rewards. New RBC Credit Card Offers ... I just tried the RBC Rewards Travel Portal to see how much a fixed point redemption would cost and it was not as advertised. One person, return trip from Vancouver,BC to LHR leaving ...

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  23. How to Maximize the RBC Air Travel Redemption Schedule

    Conclusion. The RBC Avion Rewards program provides a number of options for you to redeem your points towards travel. You can convert your Avion points to a partner airline, or you can redeem them through the RBC Air Travel Redemption Schedule.. While you can get great value by transferring Avion points to airline programs, there's also great value to be found in the RBC Air Travel Redemption ...

  24. HSBC clients may not love their new RBC credit cards, but RBC's Avion

    Anyone looking for a card with premium travel benefits might be best served with the American Express Platinum Card, which gives you unlimited airport lounge access, an annual $200 travel credit ...