corporate traveller victoria australia

Corporate Travel

We look forward to working with you. Every company is different, and every traveller is different

We are a Melbourne based travel agency that offers in-house, boutique-style travel services for all our clients. Our service is customisable to suit you and your unique needs. We get to know what you do day-to-day because it’s that personal relationship that allows us to deliver the perfect travel results for your business.  From individual trips to moderate group events,  domestic point to point through to round the world itineraries, car hire, accommodation, & travel insurance,  we are able to meet your needs.  

We are prepared to meet the higher expectations and time constraints that arise when travelling for business. Your concerns regarding comfort level, budget, and value are all important. Let us take the worry out of your day and plan your next business trip or conference event today.

Why choose Travelseed?

Commitment to client guidelines and budgets

Quick turnaround from request to booking

Vast experience sourcing and constructing complex travel itineraries

A competitive and negotiable pricing structure

Access to special airfare releases with all major airlines

Preferred hotel, car and travel supplier rates worldwide

Online payment system

After-hours support for you - 24/7 access to a Travelseed Team Member, not a call centre

Backed by one of the largest family owned agency groups in Australia, Express Travel Group

High level of customer service and superior product knowledge

At Travelseed we are not burdened with a rigid framework, we are a flexible organisation that is genuinely prepared to do work with you to deliver a successful travel management program.

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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Power up your travel program

Most Outstanding Global Travel Management Company

Travel management that performs & transforms

The new era of online booking tools: Lightning

CTM Climate+ supporting sustainable travel

Welcome to corporate travel management, corporate travel management (ctm) is a global leader in business travel management services. we drive savings, efficiency and safety to companies and their business travellers all around the world..

If you are looking for a tailored travel management solution, delivering customer service excellence, innovative travel technology and a demonstrable return on investment, then you’ve come to the right place.

Are you an existing Corporate Travel Management customer?

Experience the ctm difference.

Time to upgrade your travel management solution?

Elevate your travel program with ctm.

Is your travel program delivering savings, efficiency and safety to your business and travelling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behaviour? Do you have complete visibility and control over your travel budget?

If not, it’s time to elevate your business travel program with CTM.

For every dollar spent on our travel management services, we’ll return more to you in savings. That’s the CTM difference.

How do we do it?

• CTM’s extensive global buying power drives significant savings across air, hotel and car rental providers
• Our travel platforms provide one-stop-shop access to the best corporate negotiated deals, alongside last-minute inventory and dynamic supplier content. All travel content is comparable side-by-side and in one place for maximum productivity
• CTM’s fare forecasting technology visualises the cheapest time to travel in a single search
• Our strategic policy development and dedicated account management teams customise the most effective travel policy based on your unique travel behaviours and objectives
• Our teams conduct regular business travel program analysis and benchmarking to identify best practice booking behaviours to maximise savings
• Our best-in-class travel tools drive productivity and compliance across every travel stakeholder, from travel bookers, travel managers, procurement, finance and the business traveller.

Increase efficiency

Our expertise, 24/7 support and intuitive travel technology can significantly improve your employees’ efficiency.

• We put intuitive travel technology at your fingertips 24/7, making travel research, booking and trip management simple, efficient and reliable
• Our self-serve online booking tools and mobile apps book air, hotel and car hire in a single transaction
• CTM’s expert local travel consultants are available around the clock for friendly travel support wherever and whenever you need it
• We provide live access to consolidated travel reporting across every aspect of your business travel program, driving increased visibility, control and efficiency.

Maximise safety

Enhance your travellers’ safety with our suite of intuitive and integrated travel risk management tools.

• Traveller tracking technology enables you to track and communicate with travellers in the event of an emergency, including one-click ‘proof of life’
• Pre-trip approval workflows enable risk identification and management prior to travel booking
• CTM risk alerts send email and SMS notifications to affected travellers based on location and risk levels
• CTM Mobile travel app enables travellers to book and manage their travel needs on the go for greater independence.

Take your first step towards better business travel with Corporate Travel Management.

Testimonial

CTM has established itself as a well-respected travel management provider within the global travel sector, one which actively contributes to the continued growth, diversification and digital transformation of the travel industry.

- Matteo Zanarini, International Air Transport Association (IATA) -

CTM has been an innovative industry leader in the corporate travel market for many years, both technologically and strategically. This is a market segment that is undergoing serious upheaval and CTM has shown its ability to navigate some turbulent times and come out as a leader in its field.

- Peter Harbison, CAPA Centre for Aviation -

Sabre values its long and mutually beneficial relationship with Corporate Travel Management. As their global technological partner, we have developed trusted relationships with the CTM team and respect their track record of performance and technological innovation.

- Andy Finkelstein, Sabre Travel Network -

Travel solutions built for you

Business Travellers

Travel Managers

Travel Bookers

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Corporate travel just got better.

Imagine a world of travel management where tech and people work collectively. Where you can look, book and report, all in one platform. 

Your business travel matters. Make it count.

Book a demo     Watch Video

Helping companies travel the globe simpler, faster, easier. 

Meet Melon.

A travel management platform that makes business travel a breeze.

Melon is everything you need to manage all the pieces of your business travel program, quickly, and easier than ever.

• Ultra-intuitive design
• 5-minute bookings
• On-point reporting for smarter decisions
• Access the best rates, no debates
• Live-chat with a travel consultant

Melon is the ultimate travel management solution that covers all your bases from booking, safety, reporting, policy, and expense.

Ready to see it in action?

book a demo

Our business? Getting you there.

More savings? Yes please.

Travel expertise? Anytime.

Latest tech? Always ahead.

The best fares and rates? Of course.

What our customers say about us, “one of the things we most appreciate in our business partnership is the consistency we get with the team at corporate traveller.  you just can’t replace that relationship. i commend you for being able to maintain the personal touch and relationships regardless of how large you are as an organization.”, victoria viveash, chief financial officer @ jds mining, christopher pon, vp national corporate alliances, make a wish foundation, “one of the value-adds for you was the communication around covid restrictions.  katherine and tina kept you informed on everything you needed to know prior to travelling.  they were proactive and informative. certainly, valuable during these times.”, pierre legare, evp sales and marketing @ viscor, a leviton company, “everything is going well and smooth. our lives have been made easier , and we have a solid plan in place for travel. we are quite pleased with the way things are going. we’ve got a long relationship ahead of us.”, darin kennedy, manager, human resources @ skeena resources, “heather is absolutely fantastic.  everything we need, she provides, bends over backwards for us, helps us with our frequent changes, and all the little details that add up to huge time savings for our team. we truly appreciate her.”, cerys cook, chief people officer @ swift medical.

Upgrade to effortless

Business travel is an investment, and it should feel simple. Take your business travel to the next level with exceptional service every step of the way.

With a blend of knowledgeable travel experts and seamless digital experiences, we’ve got you covered from door to door. Every experience, every interaction, every trip should feel simple, worry-free, effortless.

unparalleled service

Industry expertise? We know the ins and outs.

We make knowing how your business travels our business. The result? A travel management solution that perfectly balances adaptability and reliability. Trust us to expertly guide your business travellers – while catering to your company’s unique needs. 

Whether it’s meetings, events, or industry- specific travel requirements (and all their quirks), consider it covered.

industry experts

Supercharged savings & deals

Unlock exclusive negotiated rates to keep your costs down. With our vast global network, corporate travel deals are at your fingertips.

Looking for amazing value and choice for your next flight? Consider it done. How about rates at your preferred hotels? Of course! Our robust business travel management approach, fueled by powerhouse partnerships, means unrivalled value, sterling service, and a business travel experience that saves you time and money.

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Are you a decision maker, travel booker or corporate traveller?

I make the big calls

I book the big trips

I hit the road

The right travel policy?

It's a game changer..

Let your corporate travel policy work for you. Think of it as your go-to playbook, guiding each trip, from important meetings to long-term projects.

Dive in with us, craft a policy that’s unique to your business, and transition from travel turbulence to clear, confident skies.

Stay in the loop.

The world of corporate travel is always changing.  Sign up and never miss a beat. 

The people behind your effortless business travel service

When choosing a corporate travel agency, it’s easy to compare the technology and overall product offering, but what about service? It's clear that people are missing out on the personal touch and attention to detail. And 84% of our prospective clients mention that service is lacking in their current programme.   

That’s not at all how travel should feel; you need great travel support that is uplifting and runs seamlessly in the background. That way, you can get on with the stuff that matters.   

So, what better time than to introduce you to some of the key players working tirelessly behind the scenes.

Meet the Corporate Traveller team

The travel consultant .

Lynsey Greig

For myself and the team to really  service a client  properly, it’s important we know their travel policy and preferences inside out. That way, we can not only get to their requests quickly, but we instantly know all the tricks to make sure travellers or bookers get what they need. Even if it’s a random request or an airport they’ve never heard of before, we can make it happen!  

I especially enjoy the corporate side of our business, and my main motivation is growing and maintaining my portfolio and building effective business relationships with all of my customers. 

The Business Manager

Kim Marriner Harries

As the Business Manager, I am responsible for leading a team of Travel Consultants. My role is to provide airfare and travel product expertise to deliver savings and efficiency for our Propel customers. Our culture of ownership and accountability means we are motivated to ensure every customer is completely satisfied and have the flexibility to suit your particular requirements. 

I work closely with our Customer Success Managers, who will be in touch throughout the year to look analyse your account; looking at cost and time savings as well working with you to make the most out of your travel program.  

The Key Customer Success Manager (KCSM)

Zeno Netto  

As an Account Manager, I love how dynamic and customer-focused the Travel industry is, and how I am responsible for growing relationships with Corporate Traveller Key/Soar clients. My primary goal is to ensure that my clients have a seamless and positive experience when booking, travelling , and reconciling their travel. I act as a bridge between Corporate Traveller and my clients, and I am often described as the voice of the customer. I find huge satisfaction in gaining valuable insights into a diverse range of industries, and getting to know how other businesses operate. I enjoy understanding their unique business needs, preferences, and objectives. I work closely with my clients to provide solutions to their travel program, negotiate contracts, and coordinate optimizations to enhance client's travel experience via our powerup suit.  My role demands a deep understanding of the travel industry, good communication skills, and a knack for building trust and rapport with clients. 

In my 12th year in the travel industry, I count myself lucky to have the chance to combine my passion for travel with fostering meaningful relationships with clients while exploring the ever-changing world of travel products and services.

The After-Hours Support

David Witter 

We’re the team that pick up the phone when there’s an emergency and it’s, say, 11pm or 2am. It’s stressful when your travel plans are thrown off, so a big part of our job is staying calm and reassuring the traveller (who’s often in a panic) that everything is taken care of. It really is the best feeling to have helped someone in need, and made sure they can get to a meeting or home safely.  

Looking back to COVID times, that was a period where travellers needed more support than ever – such as borders closing, restrictions changing, hotels being closed or flights cancelled. It's all in a day’s (or evening’s) work for us though – we're used to it!  

The Onboarding Manager

Nick Niu   

Onboarding is the bridge between when you first start working with your Travel Management Company, to when you’re settled with our Customer Success team.  I take pride in being a proficient and detail-oriented project manager, always striving to simplify processes while achieving our key Customer Objectives. Additionally, I'm committed to providing industry-leading training and technical support. 

Being an Onboarding Manager also means I get to dive into the unique people and culture of each business we work with. It's not just essential for our partnership; it's also a truly enjoyable experience because no two companies are alike!

And setting up with Corporate Traveller? It's a breeze! In May 2023, it took an average of just 28 days to get everything in order. So, you'll be good to go in just a few short weeks. 

Fantastic service isn’t a “nice to have”.

For travel to be truly effortless, it takes a team that understands your business, understands your travel policy, and knows your travellers by first name. With a team like the above behind you, you’ll be flying high in no time! 

Time to upgrade to effortless? 

Get in touch to hear more about uplifting service with Corporate Traveller  

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Significant increase in international business travel

New data reveals eye-watering increase in international business travel in the last six months

New data from Australia’s leading travel management provider for SMEs has uncovered a resurgence in international business travel six months on from the initial border reopening in November last year.

April saw the biggest growth in international flight bookings – a 135 per cent increase on November 2021 when the international border opened in NSW, and 75 per cent on January and February this year.

The data also reveals the most popular international destinations for travel and the industries that are travelling the most.

Corporate Traveller Australia , Flight Centre Travel Group’s flagship travel management provider for SMEs, analysed its travel bookings from 1 January 2022 – two months on from Australia’s initial international border reopening – to 1 May 2022.

During this period, international flight bookings across Australia’s states increased significantly. South Australia saw the largest increase in travel bookings departing from the state, at 204 per cent from January to end-April 2022.

Bookings out of WA increased by 135 per cent, while Victoria saw a 116 per cent increase in bookings, NSW by 109 per cent and Queensland 105 per cent.

Tom Walley, Global Managing Director at Corporate Traveller, says: “Despite the fact that full capacity for international flights isn’t slated to return until next year, we’re seeing a significant demand for international travel from SMEs.

“As the world reopens, businesses and travellers are forging international relationships again to help increase their sales, expand into new markets, and source new partnerships. This will help drive the recovery of many industries in Australia and help improve our local economy.”

Popular international travel destinations for businesses

The Corporate Traveller data also uncovered five of the top 10 international destinations businesses are travelling to the most, with North America proving the most popular region for travel.

Bookings to Canada have seen a significant increase six months on from the initial international border reopening in November: flight bookings grew by 277 per cent from January to end-April 2022.

Travel bookings to the UK increased by 73 per cent, while the United States also proved popular, with bookings soaring by 71 per cent. The United Arab Emirates also ranked highly, experiencing a growth in bookings by 56 per cent.

Bookings to Singapore have been slightly slower to take off, increasing by 40 per cent in the same period. Mr Walley believes this is likely due to the travel restrictions Singapore had in place until 1 April, whereby the country then removed its testing and quarantine requirements for fully vaccinated travellers.

Tom says: “I anticipate international flight bookings will continue to soar month on month. As Singapore continues to relax its travel restrictions and requirements further, I expect SME travel bookings to catch up to other destinations.

“Travel to Europe is also likely to surge, as businesses look to combine their travel to the UK and Europe, potentially booking longer stays for their employees to make the most out of their travel and help drive the company’s sales and revenue.

“The introduction of direct flights to major cities such as New York and London in the next few years will also spur an increase in demand and advance flight bookings to these destinations.”   

The industries travelling internationally the most

Mr Walley says that Corporate Traveller has also seen early green shoots of international travel in the last few months across several industries, namely essential industries that continued travelling domestically in the last two years.

International travel bookings between January to end-April 2022 shows the finance industry has been travelling the most, increasing its bookings by 224 per cent.

Next is the medical industry, with a 103 per cent increase and then the construction industry, with a 60 per cent increase. Businesses in the consulting industry are also resuming international travel strongly, with bookings increasing by 50 per cent.

The technology and mining industries have similarly experienced a healthy international travel revival, at 46 per cent and 25 per cent, respectively.

“The finance industry saw the most impressive increase in travel, as a large part of the industry would have largely relied on international video meetings during border closures, and re-booted its travel programs this year,” Mr Walley said.

“We believe other industries such as medical and construction – while growing their travel healthily in the last few months – were already maintaining their essential travelling and, as such, saw smaller increases this year.

“Throughout the year we’re likely to see other industries rebound their travel, including manufacturing, IT, and education.

“Australia is also in the midst of a post-election transition to a new Government which is likely to see travel by Government employees increase significantly to continue to strengthen relationships with our international counterparts.”

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10 best business travel management companies in Australia

The benefits of using a travel management company.

• Easily book and manage trips: all from one solution. Your TMC will enable you to book and get oversight of every business trip without shifting through virtual piles of excel sheets.
• Keep travel costs low: Your TMC has most likely spent years fostering B2B relationships and securing you the best deals on flights, accommodation, cars, and more.
• Ensure employees stay within budget: It can be tough to ensure everyone books within your travel policies. Smart solutions can help you automate this process.
• Easily submit travel expenses: Submitting or collecting expenses is often a cumbersome task that your travel management solution will help you streamline for every stakeholder.

Features to look for when choosing a travel management company

A significant travel inventory, a centralised system, flexible booking options, helps implement your own business travel policy, personalised service and excellent customer support, reporting with real-time data, 10 best corporate travel agencies for businesses based in australia, 1. travelperk.

• Flexible bookings with FlexiPerk : Cancel your trip up to two hours before departure and receive 80% of your money back—no questions asked, no “please hold” music needed.
• Carbon offsetting with GreenPerk :   Offset 100% of your business travel’s carbon emissions by opting in for TravelPerk’s conscious travel solution.
• Largest travel inventory worldwide: TravelPerk has the largest travel inventory worldwide for your travel program. Whether you’re looking for flights, accommodation, rail, car rentals, or serviced apartments, TravelPerk will bring you the best fit for your travel needs.
• 24/7 Support : Around-the-clock travel experts, with 7-star service and a target 15-second response time, means that your travellers are looked after, no matter where they are or what time they need help.
• Travel Policy integration : say goodbye to bottle-neck approval processes and automate your employees’ bookings with an integrated policy.
• Event management : if you’re in need of cost-effective events, be them little or large, TravelPerk helps manage attendees, group bookings, scheduling, picking locations, and more.
• Integration with 3rd-party software : TravelPerk already integrates with the tools you use: Slack, Expensify, Gympass, Deskpass, FREENOW, and so many more.

See how TravelPerk makes business travel stress free

• Online booking tool to assist with travel arrangements: It has a handy fare forecaster that can help provide travellers with flight travel news on possible price hikes or drops.
• Generate reports to monitor business spending: To keep track of your employee expenses, you can generate reports easily.

Reasons why CTM customers have moved to TravelPerk in the past year:

• Leading support in target 15-second response time
• An industry-leading travel inventory 
• An intuitive, accessible app to access trip itineraries, and more

Click below for a more detailed comparison between both platforms:

3. complete business travel.

• 24/7 Support: Always a great feature to have is the support of a travel agent at any time, day or night.
• Flexible and transparent pricing: Full visibility is provided to clients when it comes to travel spending and getting the best travel information on pricing.
• Local expertise for travel with partnerships: CBT is partnered with a number of Australian organisations to help offer a wide range of travel providers.

Reasons why Complete Business Travel customers have moved to TravelPerk in the past year:

• While CBT has a good travel inventory, it doesn’t match the variety that TravelPerk offers. 
• With TravelPerk you also benefit from a much more user-friendly and intuitive mobile app, which is where CBT seems to be lacking.

4. Orbit World Travel

• Responsive, tech-rich travel platform: Orbit World Travel offers a  platform that’s tech-rich and trustworthy.
• Offers a variety of travel types: From corporate, event travel, educational and holiday travel, it provides all types of travel for businesses.
• Expense and report services: Get all you need when it comes to employee expensing and creating reports for data analysis and travel strategy optimization.

Reasons why Orbit World Travel customers have moved to TravelPerk in the past year:

• TravelPerk certainly has much more third-party integrations creating happier customers able to work with TravelPerk from day one. 
• OWT is also specifically tailored to corporate travel, so may be out of reach for SMBs.

5. Corporate Traveller

• Online booking tool: Great for staff bookers to self-book any and all corporate travel
• Concierge services: Helps business travellers make the most out of their itineraries—wherever they’re going

Reasons why Corporate Traveller customers have moved to TravelPerk in the past year:

• Extensive end-to-end global inventory 
• Corporate rates and partnerships for every travel budget 
• Easy-to-use platform and mobile app 
• 24/7 customer support in target 15-second response time

Click below to compare both platforms’ features and benefits

6. spencer travel.

• 24/7 Support: Around-the-clock support is provided to all staff bookers looking to hand over the care of their employees whilst not in the office.
• Exclusive airfares and accommodations: With their connections in the travel industry, you get access to exclusively negotiated airfares, accommodations, and car rentals.
• A range of online solutions available: From Serko/Zeno’s online booking tool and BI reporting, they’re working with third parties to try and bring a good solution to their customers where they’re not able to with internal resources.

7. FCM Travel

• Checking airfares
• Booking flights, hotels, transfers, and car hire
• Travel approval system customised to suit company travel policies
• Duty of care
• Payments and expense management
• Reporting and analytics

Reasons why FCM Travel customers have moved to TravelPerk in the past year:

• An intuitive platform with dozens of third-party integration options
• Flexible corporate travel cancellations with FlexiPerk
• 24/7 customer service, delivered within a target 15-second response time 
• Guest account option for members booking outside your organisation

• Expense management
• Policy compliance
• Travel itinerary management
• Risk management
• Profile management

Reasons why Egencia customers have moved to TravelPerk in the past year:

• Freemium model, simple pricing, and no minimum contract
• No extra cost for customer care or implementation
• No extra monthly fees or hidden charges
• FlexiPerk : book any type of travel—flight, hotel, car, or train—and cancel at any time while still getting an 80% refund

9. Pulse Travel

• Emergency assistance, 24/7 customer support 
• Real-time reports to keep track of  employees’ travel and spend patterns 
• Individual policies tailored to specific company needs 
• Dedicated account managers to your business

Reasons why Pulse Travel customers have moved to TravelPerk in the past year:

• Larger inventory worldwide 
• More user-friendly online travel booking platform 
• 24/7 high-quality customer support

10. Eden Corporate Travel

• An extensive list of partners including airlines and hotels through membership to the Helloworld Business Travel group 
• Travel insurance services 
• Visa application support 
• Dedicated service with 24/7 customer support

Reasons why Eden Travel customers have moved to TravelPerk in the past year:

• TravelPerk offers a consumer-grade platform where travellers can book their own trips
• Integration with travel policy to budget compliance 
• Centralised invoicing 
• Integration with other popular software, such as expense and HR management tools

It’s time to make booking corporate travel simple

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

8 best business travel management companies in Singapore

​​The 8 best travel & expense management software platforms in 2024

• Business Travel Management
• Offset Carbon Footprint
• Flexible travel
• Travelperk Sustainability Policy
• Corporate Travel Resources
• Corporate Travel Glossary
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Discover the alternative in business travel

Welcome to the place where clients are truly partners. As an extension of your team, FCM Travel is the travel management company that brings agility to your corporate travel program, driving value and creating simplicity.

With a unique approach to building technology, and talented teams that go above and beyond, together we can do more than tick boxes and book tickets.

Whether you're a first-time visitor, long-time customer, supplier or partner, our Frequently Asked Questions (FAQ) page is here to provide clarity and assist you on your journey. 

How we add value to business travel programs

Explore what we do

Consistent experience

Data that influences

Best-in-market content

A collaborative partner

Collaborating on travel programs with.

Technology designed for you

Craving a smoother way to book and manage business trips, with quick access to support, 24/7? Yearning to easily search and pull reports for travel insights, and view safety & risk alerts in one place?  

Our customers felt the same way. That’s why we built the FCM Platform, a business travel platform that’s designed to transform travel programs.  

With the FCM Platform, you get: 

• Global consistency  
• Personalised user experience 
• Alternative approach to innovation 
• Actionable insights  

Explore FCM Platform

Corporate travel services that work for all

Travel Managers

Travel Bookers

Business Travellers

Corporate travel management that keeps everyone....

Safe & Productive

Thinking ahead

From The Th!nk Series to FCM Consulting’s Quarterly Trends Reports, to practical travel advice and insights to elevate programs. Explore the Travel Hub .

FCM Consulting Global Quarterly Events Guide

FCM Meetings & Events launches global venue finder platform

FCM Consulting Q4 Report 2023

“Not only did FCM provide comprehensive, customised materials and sessions, they consistently took the time to listen and understand our culture, and then flexed to align with our needs”.

That's what the travel manager of a well-known Fortune 100 insurance company said about implementing FCM Travel, after 10 years with their incumbent TMC. Discover how agility and partnership-focused goals were a perfect match for this global business travel program.

Read case study

Services and culture, certified

Discover the awards and accreditations we’ve collected as a travel management company over our 20-year history.

View our trophy cabinet

Ready to discover an alternative travel management company? Let's talk.

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Business Travel Agency

Put the power of one of the world’s leading corporate travel agencies to work for you.

Making the most of corporate travel agency services

CWT understands that the relationship between organisations and their travelling employees is changing. Your employees need business travel agents who can help them stay productive, get the best prices, and make travel easier for them. Your organisation needs a corporate travel agency that helps you manage your travel program effectively, including:

• Getting started
• Engaging travellers
• Staying overnight
• Managing risk
• Delivering travel ROI
• Driving action
• Managing meetings

CWT, one of the world’s leading business travel agencies, provides world-class corporate travel management fuelled by decades of experience, our amazing corporate travel agents and backed by award-winning technology. Our organisation focuses on the business of business travel—so you and your employees can focus on your company’s business.

We make business travel easier for your employees

• Easy bookings on one, integrated platform that offers corporate travel agency services via mobile, online or phone.
• Single platform for business-relevant flights, trains, car rentals and hotels no matter which booking channel they choose.
• Consistent service in ~150 countries around the world by corporate travel agents
• Price tracking technology, helps travellers take advantage of price drops even after they’ve booked their airline ticket or hotel room.
• Proven best hotel rates —with a Best Rate Guarantee on our specially negotiated deals
• Highest rated mobile travel app of any travel management company or third-party—on both iOS and Android platforms.  

We help you manage corporate travel better

• Online, 24/7 access to an award-winning travel management command center .
• Shareable reports and graphics to help you win over key stakeholders and showcase your value.
• Automated messaging to help you improve communications to travelling employees, helping you improve policy compliance and give your employees helpful information.
• Traveller tracking available 24/7 through interactive maps and enhanced risk management services.
• An array of tools, services and processes that support travel policy compliance.
• New insights and savings opportunities recommended based on your company’s specific travel data.

Reach out to CWT today to discuss a travel program

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A business leader’s guide to boosting productivity and wellness when travelling

A frequent business traveller shares his hacks for getting the most out of flying for work

Business travel is back. In a poll conducted by the Global Business Travel Association in January 2024, 83% of travel buyers said their global business travel bookings had increased significantly (31%), moderately (37%) or slightly (15%) between 2022 and 2023. Businesses are prioritising face time with clients and colleagues around the country, and towards the end of 2023, Virgin Australia reported that small and medium enterprise business travellers had returned to the airline at pre-covid levels.

Vikash Raniga, a group finance executive with the workforce solutions provider Adcorp, is one of many business leaders back in the skies. Adcorp has offices in all Australia’s major cities, and Raniga is a frequent traveller between the organisation’s finance teams in Melbourne and Brisbane.

Here, he shares his tips for productive business travel without burnout.

1. Keep an eye on your flight

Stay up to date with whether your flight is on time.

“If it’s an early morning flight I’ll check the night before,” Raniga says. “And even while I’m on the way to the airport, I’ll check, because if the flight’s not on time, I don’t have to rush.”

Raniga is a Virgin Australia Beyond member and uses time in the lounge to unwind or catch up with work, especially if he’s missing out on office time.

“I like to get to the airport with adequate time – you never know how long the queues are going to be, even in the priority lane, or at security, and if I end up with more time in the lounge, so be it.”

If they arrive early, Beyond members (and Virgin Frequent Flyer members with Gold status or above) may be eligible to take advantage of Virgin Australia’s Fly Ahead service and jump on an earlier flight to get a head start on their day.

2. Stay active

Walk when you can. “I walk whenever possible, even in the airport terminal in Brisbane,” Raniga says.

“If I get to the airport early and I don’t have anything pressing work-wise, once I’ve settled in the lounge, I just go for a walk in the terminal – probably only a thousand steps, but every bit helps. “And then once I get to the other end, rather than jumping on transport, I like to walk, especially after lunch and dinner.”

Setting up meetings outside the office can give you time to get up and move between commitments, and can be a good way to see your destination.

And adding a few days on either end of a business trip to relax or better explore a location can be a savvy way to unwind. Adcorp’s preferred travel management company, Corporate Traveller, found that from mid to late 2023 its customers were extending trips of one to three days into trips of up to six days, adding personal stays to their business trips in a trend known as “bleisure”.

3. Pack smart

Packing versatile smart-casual items will meet the demands of a dual-purpose trip. For ease, pack essentials in your hand luggage.

Raniga opts for low-maintenance, smart clothing that requires minimal ironing.

“In my cabin bag, I pack a spare set of socks and jocks and a shirt, at least,” he says. “I tend to wear my corporate pants when I’m travelling, and then I’ll fold up a pair of jeans to wear during the trip, because jeans won’t crease.”

Don’t overlook your footwear. Packing a comfortable pair of shoes that can take you anywhere is a must for busy trips – and also key to walking and exploring.

4. Prioritise sleep

Routines become more difficult to maintain when you’re travelling – especially for work, when the objective might be to catch up with as many colleagues and clients as possible face to face. This can mean a busy schedule of breakfasts, meetings outside typical office hours and work dinners.

“You hear of prime ministers or CEOs who can get by with three or four hours’ sleep,” Raniga says. “I can’t. I need my seven to eight hours daily. I can get by on less for one, maybe two nights, but that will be about my max. So I try to maintain my sleep.”

Consider your diary carefully and schedule breaks as mini events of their own. Opting for meetings of 25 minutes rather than half an hour, or 50 minutes instead of an hour, can buy you back some precious time.

It’s also a good idea to review your week as a whole.

“I organise my diary accordingly,” Raniga says. “If I’ve had a full day I try not to do too much in the evening, or I’ll try and start a little bit later the next morning just to give myself that balance, if possible.”

5. Hack your points

Consider rewards points whenever you make purchases, both at home and away. Raniga uses an American Express card as well as collecting Flybuys Points, which can be transferred to his Velocity Frequent Flyer account. He also recommends pooling your family’s points if that works for you.

“If you have a family and one person travels the most then Velocity Family Pooling comes in quite handy,” he says. “When anyone in the family travels, their Velocity Points can be pooled into the main member’s account and that helps to get the person to a higher Status level quickly.”

To be rewarded more for business travel, join Virgin Australia Business Flyer today.

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The right level of service maximises traveller time and business resources!

Travelling for business is an investment for your organisation, regardless of its size. It takes time, money and enormous effort to send your people around the world. Your corporate travel program must provide a seamless experience for travellers and travel managers, while also managing costs and delivering value to your business.

What are the key ingredients that go into developing successful business travel programs?  

Accuracy: Having systems and tools in place to minimise errors and provide visibility into the overall program.

Responsiveness: Being able to quickly and effectively respond to traveller needs, both before and during their trip.

Personalisation: Tailoring the program to meet the specific needs and culture of the company, as well as the individual needs of each traveller.

Empathy: Understanding the challenges and concerns of travellers, and designing the program to minimise these.

Efficiency: Having clear and efficient processes in place for booking, managing, and tracking travel.

Optimisation: Continuously reviewing and improving the program to ensure that it is meeting the needs of the company and its travellers.

Structure: Having a well-defined and organised program with clear roles and responsibilities.

When all of these ingredients are present, business travel programs can run smoothly and effectively. This can lead to a number of benefits for the company, including reduced costs, increased employee satisfaction, and improved business performance.

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What’s the Corporate Traveller difference?

In a sea of travel management companies, you might wonder what makes us different. The one key difference is our approach to service. We want every experience, every interaction, every trip to feel simple, worry-free, effortless. Here’s how we do it:

The most knowledgeable corporate travel consultants in the industry!

Many of our travel managers or travel consultants have decades of experience under their belts, which means they understand the ins and outs of the industry. They take the time to know who you are and what you like so that they can provide you with exactly what you need. This expertise comes in particularly handy when something unforeseen pops up, like a delayed flight, and they’ll put their travel magic into play to take the stress off of you.  

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A great travel management company is made up of an amazing team of people. From the dedicated travel managers to customer success managers, after-hours support to our tech teams and everyone in between. Corporate Traveller customers get the best of the best!

A perfect combination of people, policy and tech to support travellers 

The word ‘upgrade’ usually sounds like “more expensive” doesn’t it? At Corporate Traveller, we hold ourselves to a different standard of service, where it feels like an upgrade to alternative solutions. We strive to provide an experience that feels effortless because everything works together seamlessly.  

Our service is not weighed down by heavy or hidden costs and we’re totally committed to providing you next level service without straining your bottom-line!  

Looking for the best experience for your your travellers? Look no futher than Corporate Traveller!

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Your work is important, and we want to take the pressure off so you can keep focused on that. Effortless travel allows you to put your energy into your own success, rather than worrying about the tiny details behind business trips. We help over 15,000 organisations globally and we’re confident we know what support you need to thrive.  

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Your life is already busy so why make it more complicated? If you don’t have the time and space to anticipate issues before they arise and handle them at all hours of the day, you need proactive support that does. We can all agree, the priority is keeping your people safe and happy.  

When you work with us, we’ll team you up with a dedicated travel consultant, a customer success manager, and an army of people behind the scenes to step in and support when needed. With travel this effortless, you can actually have the time and space to exhale. 

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Personalised service begins when there is a real human to human connection, and the people providing that service really care about the customer’s experience. They are committed to giving their all in every interaction and will all but move mountains to get the job done.  

The modern world allows for plenty of online booking platforms and self-service options, but the value of personalised corporate travel management can’t be overlooked. Although travel technology has no doubt made travel arrangements more accessible, the human touch offered by a real-life person who knows who you are and what you like, is irreplaceable. When you have complex itineraries, last-minute changes, or need to ensure specific preferences and requirements are met, it’s especially important to have someone to call.   

Benefits of personalised corporate travel management:

• Human touch : Humans can provide a level of care and attention that algorithms and automated systems simply cannot replicate. They can listen and comprehend your needs, and offer personalised recommendations.
• Tailored service : Dedicated travel experts take the time to understand the unique needs and preferences of each business and traveller, so that every aspect of the travel program is tailored to their specific requirements.
• Full support : From the onboarding process, to booking, on-trip support, 24/7 emergency assistance, and regular reporting and analysis, personalised corporate travel management covers all the bases.

Personalised corporate travel management can help businesses save time and money, reduce stress for travellers, and improve the overall travel experience.

People or technology? Choose both. 

We love our people, and we think they are the best in the business. But we also know that some people want to book and manage their travel online. That's why we created Your.CT, a self-service booking tool that is incredibly simple to use. And you should see the features within Savi for Travel Bookers!

Book a demo

• With Your.CT, you can access hundreds of airlines, hotels, and car hire companies in just minutes. We even have options for remote locations and regional airlines.
• Your.CT also keeps track of your traveller preferences and delivers options that you will love. It also flags anything outside of your company's travel policy. So you can be sure that you are always getting the best deals on travel, and that you are staying within your company's guidelines.
• The Your.CT platform is a one-stop shop for all of your travel needs. You can search, compare, book, and track your trip in one place. You can also view up-to-date flight information, hotel and car hire details, and more.

So whether you prefer to book your travel with a human or with technology, we have you covered. With Your.CT, you can get the best of both worlds.

And don't miss out on investigating Corporate Traveller's Savi online booking tool features for travel bookers, including:

• Savi Select: This feature allows travel bookers to create multiple options for a single trip via a shortlist, which the traveller can then accept or reject. This reduces back-and-forth communication between bookers and travellers, and helps to expedite the booking process.
• Savi Credits: This feature ensures that travel bookers will never miss out on credits on hold. Savi releases air credits according to the traveller's frequency of travel, value of the credit, and expiry date.
• Savi Insights: This feature provides travel bookers with real-time insights into their company's travel spend and activity. This data can be used to identify trends, make informed decisions, and negotiate better rates with suppliers.
• Savi Connect: This feature allows travel bookers to integrate Savi with their company's existing travel management systems. This makes it easier for bookers to manage their company's travel program, and it helps to ensure that all travel data is in one place.

Overall, Corporate Traveller's Savi online booking tool is a powerful and versatile tool that can help travel bookers to save time and money, and to improve the overall travel experience for their travellers.

Great service is about action, not words.

Service is within the DNA of Corporate Traveller, as we strive for and test levels of excellence in delivering our services monthly. 

The proof is in the pudding with our Customer Satisfaction Score (CSAT) and Net Promotor Score (NPS) from FY23

Upgrade to effortless business travel with Corporate Traveller.

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