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Diamond Tours

Review Highlights

“ We saw and did more than we can remember but the ultimate was to see Niagara Falls which was an incredible experience. ” in 2 reviews

“ Anytime you get the itinerary for a trip ahead of time, go online and check out the hotels that Diamond Tours sends you. ” in 2 reviews

Location & Hours

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13100 Westlinks Ter

Fort Myers, FL 33919

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Recommended Reviews

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I just got back from a 9 day bus tour to New Mexico through the Godley Park District. I was not impressed at all with the accommodations. The first place we stayed at did not have a room for me. They gave my room away and then was told they didnt know what happened. The desk clerk also had a horrible additude and acted like we were annoying her because she had to find me a room. Very snotty. The bus was awful. Everyone was crammed into thier seats and we were also told that the toilet was to be used in emergencies only. Not a good thing to hear with a bus full of seniors. The trip was NOT geared towards seniors. We had long days without a break, we had long periods on the bus and stopped at gas stations for our lunches, with most not having anywhere to sit, so some of us had to either not eat or stand and wait for a table to sit. We had sites scheduled that some could not even go to because the conditions were not safe for unstable seniors, me included. We went to bass pro shop for 2 1/2 hours. What a waste of time. So for most of that time allot of the seniors just sat. There was to much walking around for some of the seniors that had walking issues. This needs to be addressed before we take a trip that will be to hard for us. The last stop of the trip I went to get my overnight bag and it was soak and wet all the way through. All my clothes and other things in that bag were affected. I had to throw away two books and the paper box to my perfume. I had to go to a dryer and stand for another 30 minutes while my overnight clothes got dried. The bus driver was like oh well and the tour guide handed me 2.00 in quarters and said the dryer is on the second floor. I will nevergo on another Diamond Tour again. I hope someone reads this and takes into consideration that some of us want to travel even with limitations so bus tour companies are the best for some of us but they need to know their customer before accepting thier money.

I just came back from an awful 7-day/6-night trip to New Orleans with 45 other black seniors. This trip was a waste of time and money. The trip was booked through Diamond Tours for just under $1,000 apiece. We were expecting a large, spacious bus like others from previous Diamond Tours trips; our bus was far from comfortable. The seats were so crammed together - you couldn't stretch your legs out or put your headrest back. Everyone had swollen feet and ankles by the end of the day every day. Included in the price of the trip were several paid dinner options along the way that were terrible. To add insult to injury, they put us in a neighborhood hotel, The Comfort Inn in Marrero, which was 20 minutes outside of New Orleans and far from the sights and sounds of Bourbon St. The hotel looks nothing like the photos online and sits next to a Dollar Tree store on one side and used tires on the other. Upon entering the hotel, we were overcome by a foul, musty smell and disgusted by the dirty, brown carpet. It was immediately obvious we were in a 1-star fleabag hotel; what we didn't anticipate were ACTUAL bugs. That's right, my friend stayed in a room two doors down from us and had BED BUGS with visible BITES on her neck, arms, and back. Regarding the activities, I don't know who thought the World War II museum, a slave plantation, and the other attractions were appropriate for seniors given the amount of walking required, especially for so many of us with limited mobility. The thought of going to New Orleans and not having the option to go out for an evening of jazz, Zydeco music and authentic New Orleans food boggles the imagination. I held out hope for the last night's events, and was bewildered that their idea of an evening of entertainment consisted of doing the "hokey pokey" and line dancing at what felt like a senior community center. I am extremely disappointed with the planning and execution of this trip, but I recognize my experience may not have been the same as others. Two groups of white seniors that we befriended on the trip, who also came on trips sponsored by Diamond Tours, who said they paid the SAME amount as we did, were on MUCH nicer buses and stayed in the heart of the French Quarter.

Previously, me and my wife had taken two diamond tours that were very good. However a trip to New Orleans in April 2020 changed that. First the bus driver and group leaders did a good job. This is all on Diamond Tours. On 4/2/2023 we arrived at the Wingate, InnGoodetsville TN. We arrived at approximately 5 PM. Fellow travelers were standing in the lobby about an hour later still waiting to be checked in for up to two hours to get their room! Unacceptable Plus the next morning their was hardly any thing for breakfast. During the trip Diamond Tours provided 4 dinners included in the price of the trip Three were at a buffet. The other one was at Landry's Seafood Restaurant on Decatur Street. The bus driver was told not to drop us off in front of the resturant, because according to our Diamond Representative (who stated "the New Orleans trip is a tough one), it is against the law to drop off passengers in front of the restaurant. Well, handicapped individuals had to walk several blocks, and one almost passed out! We finally get to the place and our selections were grilled chicken, fried shrimp and pasta. The grilled chicken was over cooked. The Shrimp and fries were a skimpy serving and when we asked for bread that was an extra charge! When you go to New Orleans you want to experience the New Orleans food. For dinner we get fried shrimp and chicken, chicken and Chicken! The sites visited were great, however the food selection was terrible!

September, 2023 Cape Cod Tour During our tour, one of our bus tour members passed away while we were on Martha's Vineyard (an island). We immediately communicated with Diamond and received NO support for the bereaved husband or the other members of the tour. We were repeatedly asked by the Diamond Rep. if the husband had insurance which had nothing to do with the logistics help that we were asking for. The bus members bonded together and arranged using Uber to pick up the husband, transport him to our hotel (45 minutes away), and then assist him to get home. Diamond provided no support and after the incident, we heard nothing from them. Our local Tour Guide and Bus driver, who DO NOT work for Diamond, were excellent. As far as the trip. the logistics were terrible. Our hotel was approximately 45 minutes from our tour locations, we ended up, due to traffic, being in the bus an additional 2 hours each day going to and from our hotel. Due to weather, we were forced to change our landing location on Martha's Vineyard. We were then told that we needed to board a public transportation bus (holds 30 people), pay the fee, and travel 20 minutes to reach our original destination. There were 8 busloads of people who arrived on the island. Diamond alone had 186 people. WE all arrived at the same time and attempted to get on a bus. Do the math on how long it took. At one point we were on the Lower cape, had to travel past our hotel for dinner that was an hour away. With the exception of 1 meal, the food was mediocre. The Diamond staff at the food locations were rude. Given the callous behavior of the Diamond team, I recommend you choose another option. Pat B

Too much driving. No water. Good driver. Too many buffet dinners with no choices. Does not choose point of interest stops.

Just completed a 9 day bus tour to San Antonio, TX from Sarasota, FL with Diamond Tours. This was a first bus trip for me and it will certainly be my last. I found it to be very disorganized and poorly managed. The quality of restaurants along the way, as well as when we arrived in San Antonio were pretty bad. EX:. Golden Corral. Really! My only decent meal was when I went off on my own to a restaurant of my choice. Hotels were basic at best. Our hotel in San Antonio was so far out of town and off the beaten track with no conveniences available if needed. After 7 days I had had enough of spending 10 hour days on a bus. I booked a flight home and called an Uber......So glad I did . Never again.

NYC tour. The itinerary is what caught my eye. The trip ended up being awful from uncomfortable bus seats to the guides not following the itinerary at all. We only got to see two things on the itinerary. We were taken to sights NOT on the itinerary and of little to no interest to us. We were not happy about this trip, our first-ever bus tour and most likely our last. We will NEVER book with Diamond Tours or The Art of Travel in St. Louis. Never seen such an unorganized disaster. Never again.

Just got back from myrtle Beach s.c. Worst hotels ever, mattresses were horrible. Couldn't wait to get back home. Save your money.

Just returned from a trip to NYC and Philly arranged by this group. If u like having to wait till after 8AM to eat breakfast and dinner at 4:30PM, this is the tour company for you. Additionally, our group was put up in a hotel that is right off the highway outside of NYC; the noise from the continuous traffic was bad. Making it even worse was the tires hitting the metal plates as it started on the bridge less than 50 feet away. Day 1 and 2, we were taken to The 9/11 Museum, The new World Trade Bldg, Ellis Island, and the Statue of Liberty. Third day in NYC was spent with the guide mostly pointing out names of buildings and which celebrity lived in which neighborhoods. Total waste of time. A visit to The Tenement Museum, The Cloisters, or any other of the city's fabulous would have been a better choice. Never again with this company.

My husband and I booked a trip to Canada from North Carolina. The bus had mechanical failures in Virginia. We waited for 5 hours for repair. We thought it was resolved! The tripped included dinner for that evening. Because we missed the reservation due the mechanical program we were responsible for our own dinner. We traveled less than two hours and we are now sitting on a side of the highway! It is mid July and hot!!!

92 other reviews that are not currently recommended

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Motorcoach Tours

Anderson Travel and Tours books motorcoach tours through various tour operators, as well as on our own. The tours listed on the links below are through the tour operators Diamond Tours, Collette Tours, and Globus Journeys. Which one you’ll enjoy the most is really up to you, based on your travel style and preferences. Read a description of each tour operator below.

Diamond Tours Globus Tours

View VIDEOS of Past Tours

Information about the Tour Operators we use:

DIAMOND TOURS is the largest tour company in the United States. They have been in business since 1987 and are headquartered in Fort Myers, FL. Diamond Tours is focused on tours inside the United States. Through Diamond Tours, we can offer motorcoach tours at more affordable rates for many travelers. On our tours through Diamond, we will stay in moderate hotels and have moderate dining options (some buffets and fast food en route are common). There are Diamond Tours representatives and guides on location at each destination. Our Diamond Tours leave from the Birmingham, AL metro area and will consist only of Anderson Travel and Tours clients.

GLOBUS JOURNEYS FAMILY OF BRANDS (Globus Tours, Cosmos Tours, Avalon Waterways) began in 1928 in Switzerland and the U.S headquarters is in Littleton, Colorado. Globus has a worldwide travel collection, featuring over 450 vacations across more than 70 countries, and also owns Cosmos Tours and Avalon Waterways (river cruising). With Globus, you’ll get more upscale hotels and dining. Each Globus tour has a dedicated tour manager/guide traveling with the group and has local experts at destinations to offer deeper insight into the history, culture, etc. Our Globus tours typically involve flying to the origination city. Most Globus tours, unless noted otherwise, will have a variety of people on the tour, in addition to Anderson Travel and Tours clients. COLLETTE TOURS has been in business since 1918 and is headquartered in Rhode Island. They also have offices in Canada, Australia and the United Kingdom. Collette has a worldwide travel collection featuring comprehensive land tours, river cruises, rail journeys and more. With Collette, you’ll get more upscale hotels and dining. Each Collette tour has a dedicated tour manager/guide traveling with the group and has local experts at destinations to offer deeper insight into the history, culture, etc. Our Collette tours typically involve flying to the origination city. Most Collette tours, unless noted otherwise, will have a variety of people on the tour, in addition to Anderson Travel and Tours clients.

FACTS: GROUP MOTORCOACH TOURS

Anderson Travel and Tours is dedicated to providing motorcoach tours which ensure comfort and safety as well as adventure, learning experiences, social interaction and fun! You can join one of our existing group tours or we can help you plan your own.

Taking a motorcoach tour removes the hassle of wondering where to stay, what to do and when to do it. Everything is taken care of, from the planning of the itinerary to hotels, food, entrance fees and guided tours. If an enjoyable and leisurely trip is what you prefer and you’d rather leave the driving to someone else, a motorcoach tour is a wonderful travel option!

If you would like to get pricing for your own group on a different date, please contact us and we will look up the best options for your travel date, itinerary, etc. Please be aware that you will need a minimum of 30 people to book a group motorcoach tour. It’s best to plan a trip close to a year in advance to give your group members plenty of time to plan, register and pay.

If you are new to motorcoach touring, please don’t hesitate to contact us with any questions you may have.

Read:  Why Take a Motorcoach Tour?

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Diamond Tours: Curators of Memorable Group Vacations

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Travel with Diamond Tours and experience the convenience of America’s largest tour bus company specializing in motorcoach group tours

Sit back and relax as Diamond Tours provides your group with the most exciting and memorable trips across the U.S. and Canada. Itineraries are designed with the needs of senior citizens in mind, and comfort and ease of travel are always top priorities.

Diamond Tours offers something for everyone – from lovers of the big city to those interested in the great outdoors. There is the popular Nashville Show Trip, a New York City and the Statue of Liberty tour, visits to Cape Cod & Martha’s Vineyard, and a Mackinac Island & Northern Michigan excursion, just to name a few. Diamond Tours has been a favorite among trip planners and senior-citizens since 1987, and continues to offer dependable service with tours that show the best of what North America has to offer.

Diamond Tours is the perfect solution for your group travel needs, and the value is unbeatable. Check out what they have to say about planning your next excursion.

Why do groups use Diamond Tours?

Groups use Diamond Tours because we provide the best value in the group travel business. We optimize our position as one of the largest providers of group motorcoach tours in the United States by negotiating the best deals with hotels, restaurants, attractions and bus companies, and pass the savings along to our customers. Groups also travel with us because of our expertise and longevity. We have been in business since 1987, and have a team of highly qualified tour planners to ensure that every aspect of your itinerary and your travel experience is done to the highest level of satisfaction.

How does Diamond Tours reach travelers?

We have a call center which is open for sales inquiries from 9AM to 6PM Eastern Time, Monday through Friday. We also have our website, www.diamondtours.com , where a group leader can register for free and instantly view exact pricing and itineraries, including motorcoach transportation customized to depart from his or her hometown. We also publish a yearly catalog with all our pricing and itineraries, customized to be comprehensive departing from the recipient’s hometown. In addition, when you are traveling with Diamond Tours, the group leader has 24-hour access to our emergency telephone numbers so we can immediately address any issue that may arise while the trip is in progress. We also have a team of Destination Managers who work in-person at most of our destinations to greet the groups and make sure the tour goes as planned.

What types of groups use Diamond Tours? What are the group size ranges and what group size is most common?

Diamond Tours hosts church groups, senior citizen centers, AARP groups, alumni associations, family reunions, social groups, travel agencies and more. We typically accommodate groups from 30 to 52 people, with many averaging around 40 to 45 people. However, when groups are unable to reach the minimum of 30 people, we are often able to find solutions that enable them to travel with fewer people, such as sharing a bus with another small group. We also have a “Join a Bus Tour” program, which connects individual travelers and small groups with existing Diamond Tours travel groups that have a tour scheduled to depart from their area.

Does Diamond Tours book pre-established trips or offer exclusive group departures?

All Diamond Tours departures are initially booked by a group leader looking to fill a bus with his or her group members.

What’s the touring style? What’s customizable, what’s included and what’s offered?

Diamond Tours offers a comfortable, senior citizen-friendly touring style. Our customers can depend on clean, safe, comfortable accommodations which include a continental breakfast and a dependable, modern motorcoach. Our itineraries are designed with the needs of senior citizens in mind. We time the itineraries to ensure that our customers have a relaxing, rewarding travel experience each day and are well rested each night. We keep in mind that senior citizens often prefer to limit the amount of walking required on the tour. Our tours are pre-planned, but there are often options available for groups with specific interests, for example, groups interested in African American history or groups which prefer not to include gaming in their tour. Our tours include all breakfasts, most dinners, all transportation, all accommodations, and all tours and attractions. We also provide free full-color custom promotional flyers, and the services of our on-site Destination Managers and our 24-hour telephone support while on the tour.

What are the average lengths of trips?

Most of our trips are structured around a four-night stay in the destination, plus anywhere from one to three nights en route each way, depending on how far the chosen destination is from the group’s departure point.

What are the most popular destinations where Diamond Tours’ groups are choosing to travel?

We serve a broadly diverse customer base, so the popularity of various destinations depends upon the interests of the various groups. Cape Cod and Mackinac Island are popular with customers interested in quaint picturesque towns, and our Maine trip is an exciting offering as well. People who love big cities love New York City, Washington DC, Chicago and New Orleans, among others. We also offer a trip which features the best of Canada’s major cities: Montreal, Ottawa and Quebec City, all in one travel experience. For customers interested in show trips, Branson, Myrtle Beach, Nashville, Pigeon Forge and Lancaster are favorites. We also have many customers seeking warm-weather experiences, who choose destinations like Miami, San Antonio or Savannah. Customers interested in a spiritual experience often choose our Cincinnati trip, which features a visit to the Ark Encounter & Creation Museum.

How many years has Diamond Tours been in the business? How much experience does the group team employ?

We have been in business since 1987. We are proud of the longevity of our team, many of whom have been working with Diamond Tours for over ten years, or far longer.

Does Diamond Tours offer any ideas or sample itineraries?

A group leader can view sample itineraries for all of our destinations by registering at www.diamondtours.com.  Or, if they prefer, we welcome group leaders to call our call center at 800-336-5711, and we can send sample itineraries for any destination they are interested in. We can also provide a customized tour catalog, which includes sample itineraries for all of our destinations.

Visit www.diamondtours.com today to start planning your next group motorcoach excursion.

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• Diamond Fund walking tour
• Moscow excursions

The Diamond Fund was set up in 1922. It originally contained the treasury of Russia and the crowned jewels of the Russian Tsars. Special attention is also given to the Soviet Diamond as the Soviet Union was one of the main suppliers to the world diamond market. Today, the collection of the Diamond Fund consists of fabrics, furniture jewelry, gold and platinum nuggets, precious stones, including one of the largest diamonds in the world.

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• Pick-up at your hotel

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Impressive, but costly - Diamond Fund (Almazny Fond)

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• Diamond Fund (Almazny Fond)

Me and my grandsons visited it in November with a pre-paid group tour (individual ones are not... read more

This is the real treasure! Great collection of rare diamonds—some are new but most belonged to the... read more

Impressive, but costly

Schedule your trip ahead of time as number of visitors and number of tickets sold Limited. Doors open every 30 minutes and that's all you're allowed to stay inside. You will have a short guided and Surrounded by armor guards tour. Breath taking collection from all over Russia will impress you. The story is amazing. You will not be disappointed this is one of the kind exhibition.

it's small but the diamond is super big that you won't even able to see in auction. If you are borderd to walk around arts gallery only. Here you go! see some fine jewleries here. It's amazing!. But you better come to get the ticket at 9:30 am or 12:30Pm ( the tickets office reopen at 1Pm) or you wont get the tickets. u can consider join the day tour too. We spent three hours lining up to armory , and this diamond fund and the churches visit.

There were only 3 small room of collections ranging from gold, precious stones to diamonds. You will be done with viewing in 30 minutes. If you are interested in diamond and gold collection, maybe the gold room in Hermitage in St Petersburg would be a better choice.

You can buy tickets for thisnplace only once inside armoury. Small space but absolutely worth it. Crowns and other regalia of tzars with super size of diamonds and other precious stones, and beautiful cratfsmanship. Apart from this other precious jewellery, also modern, and array of rare precious stones, many of unique size.

This museum is filled with gold and precious gems. Entrance is by reservation but there were few lines. The Crown Jewels and other precious objects are very interesting. Having a good guide is essential. We booked via Viator and she was satisfactory--not a wow, but we would have been lost without her as there are few English titles and explanations,

Very interesting museum but our guide was not allowed to talk to us. I found the guards very rude and arrogant