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M & M Staffing Limited

M & M Staffing Limited

Ongar Road West, Cooksmill Green, Chelmsford, Essex, CM1 3SR

Topmarks

17 Hazel Road, Four Marks, Alton, Winchester, Hampshire, GU34 5EY

Marshalls of Sutton on Trent

Marshalls of Sutton on Trent

11 Main Street, Sutton on Trent, Newark, Nottinghamshire, NG23 6PF

Kiddles Coaches Ltd - Peterborough

Kiddles Coaches Ltd - Peterborough

The Coach Yard, Meadow Drove, Earith, Huntingdon, Cambridgeshire, PE28 3SA

liinx Travel LTD

Liinx Travel LTD

Common Farm, Newton Road, stoke hammond, Buckinghamshire, MK17 0EB

PS Coaches

PS Coaches, Field Barn Farm, Abingdon, OX13 5PA

Milestone Coaches

Milestone Coaches

Northwick Road, 4 Scotts Yard, Canvey Island, Essex, SS8 0PU

Vikingston Minibus Hire Ltd

Vikingston Minibus Hire Ltd

13 Ferry Road, Teddington, Greater London, TW11 9NN

Richards Bros

Richards Bros

Pentood Industrial Estate, Moylgrove Garage, Cardigan, Ceredigion, SA43 3AG

Transport Business Services Ltd

Transport Business Services Ltd

151, Whytecliffe Road North, Croydon, Surrey, CR8 2AQ

W H Fowler & Sons (Coaches) Ltd

W H Fowler & Sons (Coaches) Ltd

Holbeach, 155 Dog Drove South, Spalding, Lincolnshire, PE12 0SD

Lewis Coaches

Lewis Coaches

145, Nathan Way, Thamesmead, London, SE28 0AB

A2B Newquay Travel Ltd

A2B Newquay Travel Ltd

Bejowan Farm, Quintrell Downs, Newquay, Cornwall, TR8 4PA

Avon Coaches (Essex) Ltd

Avon Coaches (Essex) Ltd

The Coach Yard, Danes Road, Romford, Essex, RM7 0HL

DTE

Office, 3-5 Wensum Mount Business Cent, Norwich, Norfolk, NR6 5AQ

Hunter Coaches Ltd

Hunter Coaches Ltd

Hunter Coaches, Richardshaw Road, Leeds, West Yorkshire, LS28 6RW

Expresslines Ltd

Expresslines Ltd

., Unit 15 Fenlake Industrial Estate, Bedford, Bedfordshire, MK42 0HB

Jim Hughes Coaches (JH Coaches)

Jim Hughes Coaches (JH Coaches)

Fell Bank, Birtley, Chester le Street, County Durham, DH3 2SP

Stanley Travel (North East) Ltd

Stanley Travel (North East) Ltd

Hannigton Place, The Bus Station, Stanley, Durham, County Durham, DH9 0NQ

Coach Stop

Southern Counties Depot, Southern Counties Depot, Main Road, Rettendon Common, Chelmsford, Essex, CM3 8DZ

Fleckers' Coach Trips

Fleckers' Coach Trips

19, Wentworth Road, Fleckney, Leicestershire, LE8 8TS

Oker Travel Ltd

Oker Travel Ltd

Oker Travel Ltd, Longcliffe, Matlock, Derbyshire, DE4 4HN

Coach Travel

Coach Travel

Unit 15, Cunningham Court, Lions Drive, Blackburn, Lancashire, BB1 2QR

Ocean Travels Ltd

Ocean Travels Ltd

83, Higher Swan Lane, Bolton, Greater Manchester, BL3 3AS

lucketts new (1).jpg

Lucketts Travel

Based in Hampshire, Lucketts Travel is part of the Lucketts Group which also includes Coliseum Coaches, Worthing Coaches, Solent Coaches and Mortons Travel.

With more than 90 years of experience, award-winning engineering, 24-hour operation, CoachMarque recognition, and membership to the Guild of British Coach Operators, we’ve earnt a reputation as the South’s leading coach company. We are also the first coach operator to be accredited with the DVSA’s Earned Recognition for the highest standards of compliance and safety    

We provide comfortable and efficient coach hire, as well as bespoke transport solutions for businesses.

Our vast fleet of modern 7 - 74 seat vehicles is the largest in the region and includes coaches, buses, midi-coaches and people carriers. The size and variety of our fleet allows us to deliver unrivalled flexibility to meet customers’ needs. Our state-of-the-art 36-seat VIP coach is the only one of its kind in the region and offers luxury travel with supreme comfort and style. It is available to hire for corporate events, special occasions or sports transportation, and offers the ultimate VIP travel experience.

Our Vehicles (seats)

  • Airport/station transfers
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  • Home to school transport
  • Private hire
  • Scheduled coach services
  • Schools/colleges and groups
  • Tour guides
  • Shuttle buses
  • Air Conditioning
  • Audio systems
  • Charging points
  • Extra leg room
  • Hot and cold drinks
  • Kitchen facility
  • Leather seats
  • In-coach entertainment
  • Satellite TV
  • Tables/Lounge Area
  • Wheelchair accessible vehicles

Request a quote

Please complete and return the following form and one of the Lucketts Travel team will get back to you within 48 hours.

National Express Transport Solutions

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Coach Hire in Hampshire

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Leading private coach hire company in Hampshire

National Express Transport Solutions has years of experience in providing quality coach hire for groups across the UK and Europe.

Our fantastic coach hire service in Hampshire will ensure you and your guests travel in luxury and arrive in style. With renowned coach companies such as   Lucketts Travel ,   Coliseum Coaches   and   Mortons Travel , you know you’re in safe hands.

Known for our executive coach hire, we pride ourselves on being the people’s choice for group travel. From reclining leather seats and on-board free Wi-Fi to star-lit rear lounges and full kitchens, our extensive fleet of modern coaches have all the latest technology and comforts so you can sit back and relax, while we take care of the rest.

If you are planning to book coach hire in Hampshire then speak to one of the team today. Give our team a call on   01329 242 617   or complete our   quick quote form .

Book in advance Better prices and availability the earlier you book!

Find out more, any vehicle, any time, anywhere.

Whether you are looking for vehicle hire in Hampshire, UK or Europe, our professional drivers can take you anywhere with our coach services. Our fleet of vehicles include executive and luxury coaches, minibuses and standard and vintage buses for your group travel needs.

We work with customers all over the country who have various requirements. A few of which are; coach hire and minibus hire to theme parks, wedding transport, sports team travel, school trips, airport transfers, corporate event transport and many more.

We have taken schools on ski trips, end of year tours and educational day trips. For corporate coach hire, when it comes to transporting your work colleagues to the company Christmas Party or corporate days out, we will be there with our luxury fleet of executive coaches. With a wealth of local knowledge, our professional drivers will make sure your day gets off to a great start.

Our in-house agents

Our professional team of dedicated in-house coach hire specialists are tasked with ensuring that your coach hire experience goes without a hitch.

With a live booking system and access to over 900 compliant coach operators nationwide, your coach hire specialist will be able to advise you on the best coach hire option for your group tailored to your exact requirements.

Our dedicated team of drivers have a wealth of knowledge and experience; and when it comes to transporting groups, we are the experts. Each member of our driver team has gone through a thorough selection procedure to ensure that only those with exceptional customer service skills can join our successful and professional team. All drivers have a high level of training and are fully DBS checked.

More than anything else, we value the safety of our customers, employees and the community. Nothing we do is worth getting hurt for and we will not do anything which causes harm. For further information on our safety please click here .

Additional measures and procedures for Covid-19, both on and off our vehicles have been made to make sure that you feel safe and comfortable when you take your next trip. Click here to see how we are making your journey more secure .

Get in touch

Speak to an expert travel consultant today on

01329 242 617

Alternatively get a quick quote using the form on this page.

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Call or get in touch online We are here to help

How to find us

National Express Transport Solutions The Travel Centre Eastcourt Lane Gillingham Kent ME8 6HW

T: 0845 257 9845

033 0173 0833

National Express Transport Solutions

© National Express Group PLC 2024

Passenger descriptions

Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.

Adult fares are applicable to all passengers aged 2+. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian.

Infants 0-1 Inclusive

Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Unaccompanied children will not be carried.

Lucketts Travel

A bus operator in the South West

  • Red Corhampton Park - Mayville High School
  • Yellow Petrol Station - Mayville High School

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Lucketts Travel

Lucketts Travel is the leading coach operator in the South of England. We provide coach hire services tailored to suit the needs for both private and corporate clients and guarantee as standard, a professional and personalised service. Our experienced and courteous staff, superb vehicles and the ethos of a family-run business, is reflected in our accreditation and award winning service as well as the many delighted customers who return year after year and enjoy getting there with Lucketts Travel.

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Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family owned business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.

National Express Leisure Ltd (Touromo) | Tel: 0345 034 0980

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  • Lucketts Travel

Lucketts Travel Limited is an appointed representative of Wrightsure Services (Hampshire) Ltd which is authorised and regulated by the Financial Conduct Authority (their registration number is 311394) and which is permitted to advise on and arrange general insurance contracts.

Monday 25th to  Friday 29th January 2021

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50 photos Lucketts Travel

Prices lucketts travel, reviews about lucketts travel.

In the main i enjoy my trips,i am at an age whee i have got to cut back on driving. This means coach trips,where i can relax and see the country side and let the poor driver take the strain!!Just make sure the coaches are AOK

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Inconsiderate

Inconsiderate - regularly - today Two lucketts coaches parked near southampton central station at service bus stops at 12:30 for more than 5 minutes - in that time five service busses arrived which were not able to use the designated stops. There are alternative pickup points. This is a regular occurrence - also observed on Monday evening at around 20:15 - given that the coaches are taking on board a full complement of passengers this is not acceptable.

Date of experience : 07 February 2024

Just had a brilliant day in Windsor…

Just had a brilliant day in Windsor made even more enjoyable thanks to your driver Ritch. He was cheerful and so helpful and even his corny jokes made us laugh, plus getting us all to join into Neil Diamonds sweet Caroline song, really good fun. All in all a very pleasant journey in a very comfortable coach and excellent driver.

Date of experience : 12 May 2023

Went to Bruges Christmas market (never…

Went to Bruges Christmas market (never again) . Atrocious weather delays on the Eurostar dropped off miles from the market , only had 3 hours there but only 2 hours if you count the walking distance distinct lack of communication between drivers and passengers but very good and safe driving in the most challenging situation. Overall 18 hour day trip 15 hours of those on the coach

Date of experience : 18 December 2022

We went to Windsor 16th June the cruise…

We went to Windsor 16th June the cruise and ploughman’s and visit to the model village were excellent. The bus driver Rick although an excellent driver and a cheerful guy. thought that ‘one size fits all! He went up the coach as we were leaving getting everyone to sing and do the actions for ‘Sweet Caroline.’ My husband was very embarrassed and humiliated by this. Along with music being played to and from the venue. I usually read, this was impossible, as for dosing off! Maybe an overall view of the passengers he should bear in mind.

Date of experience : 16 June 2023

Very positive experience

Lee is probably the best driver I’ve ever been driven by. He has been excellent at driving, the ride has been smooth and he was very polite and helpful. He went above and beyond on multiple occasions by helping the group find where the buses had parked. He even came into Disneyland with us to make sure we got there safely.

Date of experience : 23 July 2023

Thank you Lucketts

Thank you Lucketts ! My wife and I have just returned from the Italian Dolomites for a week's break .Touromo was the tour operator . Our drivers were Matt and Martin .( Lucketts staff ) I can't thank them enough for making this a trip that was truly amazing ! Their performance overcame many hurdles that they had to deal with .They went over and beyond our expectations on this last continental Touromo trip . Fun , laughter , precision to detail in obstacles that they came up against. Great guys ! You were both amazing ! Thank you Lucketts! We all had a great holiday . They are Definitely an asset to your company ! Brian and Suzette Pearce.

Date of experience : 12 September 2023

Wonderful Windsor day trip

Just had a lovely day trip to Windsor. Made even more special, by Rich our excellent driver he added fun and humour to the trip, a real asset to Lucketts (Touromo). Pick up time spot on, as was arrival, brilliant driving. Oh and he makes a lovely cup of tea! Will definitely be looking to book other trips if all drivers are the same as Rich !

Day trip to Alexander Palace. I went to Alexander Palace yesterday for…

Went to Alexander Palace yesterday for the Knit and Stitch show. I have to say the coach driver Rich was an absolutely experienced and fantastic driver. He came on time. He explained everything we needed to know about the journey and was very friendly. I would definitely choose Lucketts again for any future journeys.

Date of experience : 06 October 2022

Faultless service from Lucketts

Faultless service from Lucketts! This was our first coach holiday with any company and from start to finish, Lucketts treated us like VIPs. There was door-to-door service and our bags were carried for us until they arrived at our hotel room. The driver and escort were unfailingly positive, friendly and helpful and often phoned ahead to attractions to check they were ready for our visit. With entry to attractions, meals and travel included this offers excellent value for money and a most enjoyable experience.

Date of experience : 18 October 2022

Really bad customer service

Really bad customer service. Had to cancel a day trip due to work and it took their head office two weeks to get in touch with me despite my various emails. But they had already taken a cancellation charge off my payment for the trip without letting me know. Despite many years of travelling with Lucketts, I'll never do so again.

Date of experience : 31 March 2022

Cancelled trip

Booked a day trip to celebrate my birthday, cancelled at short notice, told will get refund in about 5 days. extremely disappointed. Hoped the change to Touromo would improve their service.

Date of experience : 20 February 2023

Nobody seem to have checked our holiday…

Nobody seem to have checked our holiday timings, in this day of Satnav we were waiting for our final pick up to get us home for 1 hour 20mis, after a long trip from Scotland this was not acceptable. Going we were rushed to our hotel by 6 only to be told our meal was at 8. The next day we were left in Inverness for 3 & half hours only to be late for our next hotel. This company is nor what it used to be

Date of experience : 07 September 2022

DO NOT USE LUCKETTS

DO NOT USE LUCKETTS, 12 days before my holiday to Ireland due 2nd October, I received a letter dated 8th September, post marked 15th, received 20th September !!! Cancelling my holiday, I was absolutely furious and upset by the way they treated me. When asked about refund was told it would take 3-5 days !!! Loads of questions, plus phone calls all different versions, claiming they phoned me three times, but there was a problem with my number, not so, I checked my phone records I also have an answerphone, so no excuses there. There was never a problem when they rang for the balance of the holiday, and the same number was on file. I had also rang the week before asking about the itinerary and wasn't told then. I feel really dissatisfied with the whole bunch of lies and excuses.

Date of experience : 20 September 2022

Cancellation of are holiday 14 day…

Cancellation of are holiday 14 day before was told money would be refunded within 5day. Still waiting 15 day later. When you call they just keep telling you they need manager to do the refund and will get the to call you which they never do and I am still waiting!!!! Poor service.

Date of experience : 10 October 2022

Even worse customer service

After my last review I received an E-Mail from Saira Akhtar, a customer service advisor from Lucketts. Presuming she wouldn't reply to a direct E-Mail from me I am writing on here as I am even more furious than before. Firstly she addressed her E-Mail to Mrs Lynn Farrugia whereas my name is Connie Hayes (can't see any similarity). I have no idea who this is. Secondly she clearly didn't read my complaint properly as I put 'When we booked the holiday we each paid extra for a double room with single occupancy' but she wrote that we should let them know when booking that we have a special request. I would have thought that paying a little short of £100 extra was confirmation enough She then went on with excuses why the journey was so long but if she had bothered to do any investigation she would have realised that 4 and a half hours after leaving home I was passing a junction approx 20 minutes from home All in all, the customer service has gone down even more in my mind Connie Hayes

Date of experience : 04 June 2022

Would give less than one star if I…

Would give less than one star if I could. Dreadful customer services. OK when booking as they want your money but if you need any other assistance or to cancel it is not worth the phone call, they do not even reply to Emails!!!

Date of experience : 20 August 2022

Poor customer service

Itinerary changed after I booked but nobody let me know. When I found out I cancelled the trip. They refused to return my deposit which I am now putting in the hands of the small claims court. I will never use them again or recommend them.

Date of experience : 20 December 2021

Newquay for my birthday

We went to Newquay for 5 days for my birthday. Are driver was called Charlie from Worthing . Nothing was to much trouble for Charlie he was so good . What impressed me most he was so good with the oldies he never left anyone on their own . The hotel was clean and the food so nice something for everyone I would definitely use lucketts again thank you x

Date of experience : 14 November 2022

Bad customer service

On May7th my friend contacted lucketts travel to book a three day break in Babbacombe for the two ,that was fine until she asked if we could book two single supplement rooms as advertised at £20 per night,the customer adviser then said she would haveto find out as she could not book it at that time and would get back ( how long does it take to pick up the phone to the hotel to ask????) Since then lucketts have been phoned 31st May 6th 9th June and emailed 10th June either no reply or standard answer will get back to you .your customer service needs to be reviewed and needless to say we will not book any more holidays with lucketts ,we never had this when used worthing travel

Date of experience : 14 June 2022

Unsatisfactory Coach tour with Lucketts

We have travelled with Lucketts Coach Tours on many occasions before, but the tour we went on on 20th September 2021 was by far the worst experience of any coach tour we have been on over the years. Firstly the blurb that accompanied the final itinerary 9 days before we left, said that passengers would be expected to wear masks on board unless exempt. When we eventually boarded the coach at Chieveley we were told that it was up to the individual (which is not the same thing). For most of the tour we were the only ones wearing masks. On arrival at the hotel in Harrogate we were given an information sheet about the hotel facilities which stated that hotel staff would be wearing masks, we only saw 2 doing so. One of the reasons we have used Lucketts in the past is that they pick you up from home. This time they sent a Southampton based taxi in which we had to sit cramped up in the back row of seats for over an hour while the taxi picked up another couple. Not ideal for people in their seventies. This was better on the way home as Lucketts used one of their own vehicles. The itinerary for the tour had been altered a couple of times. Originally it had included Castle Howard Flower Festival, but that was cancelled and the house was closed for filming. Harewood House was substituted but was disappointing, disorganised and because of the hilly nature of the site not really suitable for the infirm. It should also be pointed out that our tour escort was not up to the job, frequently giving misleading or inaccurate information. There were a few positives - the driver was very good, the visits to the Embsay & Bolton Abbey Railway (could have been longer -return trip rather than the one way provided), Yorkshire Lavender, Skipton and Thirsk.

Date of experience : 14 October 2021

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Lucketts Travel

General information.

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Travel with Lucketts Travel

Lucketts Travel is a company based in United Kingdom. It operates a significant number of bus routes while maintaining the highest possible quality levels of the service provided to their passengers. Lucketts Travel bases their business on reliability and punctuality of their departure schedules, high level of regular maintenance of their vehicle fleet and of course, the satisfaction of their travelers with the service they're providing them with on a daily basis.

Other than offering the regular passenger transportation, the company also offers the possibility of bus rental for various occasions, depending of course on their vehicle availability.

If you are struggling with finding your bus, you can rest assured that the company logo will be clearly visible on the vehicles themselves, therefore you won't have any issues with finding the company's buses at the designated bus station.

On GetByBus, you can browse through the departures of Lucketts Travel to find the most convenient prices and travel times that suit your needs and travel plans. If you have any additional questions or concerns regarding the information about Lucketts Travel’s routes, departures and prices, feel free to contact our customer service team who will reply to you within minutes from receiving your inquiry.

The most popular routes in United Kingdom

Below you will find some of the most popular bus routes in United Kingdom as well as additional information.

Luton - Northampton

Weston-super-Mare - Bristol (Airport)

Jersey (Airport) - Saint Helier

Saint Helier - Jersey (Airport)

Haworth - Keighley

Bristol (Airport) - Weston-super-Mare

Milton Keynes - Oxford

Oxford - Milton Keynes

Keighley - Haworth

Burnley - Preston

Keighley - Leeds

Luton - Milton Keynes

Bingley - Leeds

Burnley - Blackburn

Leeds - Pudsey

Frequently Asked Questions about Lucketts Travel

To have all the information in the palm of your hand download our mobile app for free!

Latest tickets bought

Getbybus guides, latest blog posts, latest reviews, you can pay your tickets using credit cards.

We offer custom transportation solutions based on your group size and schedule

Lucketts of Watford has achieved recognition throughout the transportation industry for its commitment to superior quality and outstanding customer service. We proud of our reputation as one of the industry's leaders in corporate transport by providing complete travel solution packages such as bus & coach hire, School Transport, Corporate Travel and Airport transfers to companies throughout UK

Operation and Maintenance Lucketts of Watford The Paddock, Little Oxhey Lane, Watford, WD19 5BA

Head Office Lucketts of Watford 15 King Street Watford Hertfordshire WD18 0BW

We are open 24 hours a day, 365 days of the year allowing us to provide the best customer service possible.

Booking Payment We accept cash, cheques, direct debit or credit card as payment for your booking.

Our services

#1 for Luxury Bus Hire, Mini Bus Hire and Coach Hire Services. We offer -

  • Airport Transfer
  • Business & Corporate Travel
  • Events & Festivals
  • School & University Transport

Areas we cover

Need to hire a coach for the day, week or month ? With our reach extending throughout each and every county and area of the country, we have an effective travel solution for your company, organisation or large group. The main areas which we service -

  • Coach & Minubus hire London
  • Coach & Minubus hire Hertfordshire
  • Coach & Minubus hire Bedfordshire

Looking for a quote? Request one here.

I’m begging you not to Google for airline customer service numbers

I regret to tell you about another way you might be tricked out of money.

lucketts travel phone number

A version of a scam has hit panicky travelers over and over and over and over .

People searching Google for airline contact information when they have a problem occasionally find bogus customer service phone numbers listed at or near the top of Google.

If you call, crooks posing as airline reps try to persuade you to pay to rebook a flight or another task. Your money goes poof.

Get Shira Ovide’s advice straight to your inbox

lucketts travel phone number

No one knows how often this scam happens. But this airline customer service misdirection is common knowledge in the travel industry and among people who know Google.

In researching this article, I found an apparent scam number highlighted by Google when I searched “JetBlue contact customer support.”

Google has the power to ensure that it shows the correct airline contact information, according to three experts in the inner workings of web searches. In their view, Google chooses not to fix the problem.

Google says that it’s “extremely rare” for airline customer service searches to show you scam phone numbers. A Google representative didn’t say what the company considers an acceptable number of people tricked out of their time or money.

The persistence of the airline scam shows that while we’re worried about a future of misleading AI, widely used sites such as Google are already pockmarked with scams and deceptions in plain sight.

Here’s my advice: If you’re searching for airline customer service contact information, DO NOT trust phone numbers you might see highlighted at the top or other prominent places on Google.

Eyeball the adjacent web links for authenticity. Make sure you click on the company’s official website or app. Or I’ve listed below the correct contact information for major airlines.

It’s harder to spot scams when you’re in a hurry for customer service help. Criminals feed on our desperation. Google is enabling them.

How does this keep happening?

Criminals use the tricks of internet merchants to get numbers they control to pop up when you Google for airline customer service.

They know that when you search Google for some information, the company might show what it believes is accurate information at the very top or other prominent places on Google’s site.

Often, this is handy. Google “state bird of Ohio” or the name of a neighborhood pizza place, and Google may show you an answer or the phone number — not just links.

Similarly, you may see a phone number listed when you’re searching for airline contact information. It might be highlighted at the top, listed on the right side under a business’s information or under the “People also ask” questions.

Most of the time, that phone number will be correct. Occasionally, it will be a scammer-controlled bogus number.

When I searched for JetBlue customer support, I saw a number highlighted in Google’s “People also ask” section under “How do I get a hold of someone on JetBlue?”

I called and asked the person who answered several times if I had reached JetBlue. Eventually the representative said it wasn’t JetBlue’s official customer service but a travel agency that works with the airline. I hung up.

There were red flags that this Google information was bogus, including an odd font and a website below the number that wasn’t JetBlue. But if you’re a traveler dealing with a suddenly canceled flight, you might overlook that.

When I told Google about the apparently misleading JetBlue number, the company said it would “take action as appropriate under our policies.” JetBlue didn’t respond to my questions.

We advise people to report attempted scams to the Better Business Bureau’s scam tracker and to the Federal Trade Commission’s fraud reporting site . I did that.

Shira Ovide

Near Media’s Mike Blumenthal , who has helped legitimate businesses with their Google search results, said Google could fix airline number scams.

There are only so many airlines, travel sites and their associated customer service numbers. He said Google should be able to create an authoritative list and only show you those numbers unless a change is vetted by an airline or a partner.

Google, said Blumenthal, “acts like they are working on a fix, but the same issues occur over and over and over again.”

Google says that when it detects you’re probably searching for customer service contact information, it has vetted numbers from businesses and only highlights those. But Google doesn’t always understand what humans are looking for. Less common search words might be easier for scammers to game.

People do billions of searches every day on Google. If Google shows bogus phone numbers controlled by scammers to even a tiny percentage of searchers, that’s still a lot of potentially duped people.

Airline customer service impersonation scams pop up other places, including the X — formerly Twitter — app and Alexa’s voice assistant. But Google is the world’s front door to information and therefore the richest target for scammers.

Airlines aren’t blameless either. They make it frustrating to reach human help.

How to avoid airline customer service scams

The Washington Post’s travel experts have tips on reaching an airline fast and what to do when your flight is canceled .

Check to see whether your problem can be resolved on the airline’s website or mobile app without needing customer help. See the official contact information below.

Also read these red flags for scams from my colleague Heather Kelly and travel-specific warning signs from the Better Business Bureau .

Once again, please don’t rely on a phone number that’s listed for an airline (or rental car company or bank) anywhere in Google search results. And if you do, check the web link that’s below it to try to gauge its authenticity.

Rand Fishkin , chief executive of the software firm SparkToro and a close follower of Google, suggested that if you search Google for airline contact information, include the airline web address like this: “southwest real person site:southwest.com”

Yes, that requires you to know an airline’s web address.

An airline executive also recently told me that the live chat options on airline websites and apps can be the best way to reach a representative quickly. (They’re often automated chatbots plus humans.)

These aren’t perfect solutions. Ultimately, when Google shows you information it presents as authoritative and it’s wrong, that is Google’s fault. Not yours.

The correct customer service contact information for 6 major airlines:

(Use these if you’re calling from the United States.)

800-221-1212

Find more information on Delta’s official help website including a big red “Message Us” button to live chat with customer service .

Delta’s app also has a “contact us” link at the bottom of the screen. Tap it to find contact phone numbers and a “message us” option.

American Airlines

800-433-7300

American Airlines has more phone numbers here and other customer service help.

American’s app has a one-tap feature to message with customer service. Once you log into your account or choose to continue as a guest, tap the image that looks like chat bubbles in the top right of the app.

800-435-9792

For more information, try the Help Center website for Southwest

United Airlines

800-864-8331

See United’s website for more phone numbers and other help information including a “Chat now” option at the bottom of the page.

In United’s app, sign into your account or pick “continue as guest.” From the menu at the top left that looks like three lines, scroll down to “Help Center” and find “Contact Us” at the bottom of the next screen. There are phone numbers and an option to “Message us.”

800-252-7522 (for help before your flight); 800-654-5669 (for help after you've flown)

See a full list of contact information (including live chat) for Alaska Airlines

In the Android app, tap on the menu at the top left that looks like three lines, scroll down to “Contact us” for phone calling and texting options to reach customer service.

In the iPhone app, tap on “More” at the bottom of the screen. Then find “Contact us” and pick “Customer care” or “Reservations” for phone calling and texting options to reach customer service.

800-538-2583

See JetBlue’s website for a full list of contact information . Or to message with the airline, click the icon in the lower right corner of the website that looks like chat bubbles.

In JetBlue’s app, tap “More” in the bottom of the screen and then “Help.” There are options to chat message with customer service or tap to call them.

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