Car advice put simply.

Best and worst Dodge Journey years — which to avoid

We explored the best and worst dodge journey years, pinpointing the models with the most issues and collecting honest opinions from owners, all to offer you an insightful overview of its historical reliability..

A gray Dodge Journey, one of the years to avoid, driving down a dirt road.

Before the discontinuation, the Dodge Journey was one of the best mid-size SUVs produced for a dozen generations, and Dodge didn’t give up on it due to reliability issues. However, that doesn’t mean you can just go ahead and buy any model as some model years have received quite a few complaints.

Don’t go searching through the market just yet, since our team decided to give you all the important details in one guide. We’ve scanned the NHTSA records on common complaints and recalls to give you a complete picture of best years to buy and worst Dodge Journey years to avoid . On top of that, we’ve gone an extra step as we reached out to real Journey owners for their accounts and experiences, so stay tuned for the details.

Why you can trust REREV’s advice on which car model years to avoid: Our car experts look at official data, ask real drivers what they think, and talk to experienced mechanics to make sure our list is useful. This reliable info can make buying a car easier for you. Want to know how we do it? Find out more about our research methodology .

How we rated the best and worst Dodge Journey years

During our evaluation of the Dodge Journey as a model , we’ve gone through the reports on various model years based on several sources. First, we relied on trustworthy organizations like the National Highway Traffic Safety Administration and we went through their records including details on recalls and common driver complaints.

After that, we’ve done some more digging on Dodge Journey recalls through reliable platforms like Cars.com, as well as sources of authority like Edmunds and Kelly Blue Book. As mentioned, we wanted to give you honest Dodge Journey reviews and we could only do that by citing some forums with real experiences of previous drivers and Journey owners.

Most common Dodge Journey problems

The Dodge Journey might be a safe and reliable vehicle. However, it is not exempt from faults and flaws. Among the Dodge Journey most common problems you could run upon are brake problems, defective remote keyless entry systems, interior water leaks, or even damaged head gaskets, so we’ll discuss each of those in more detail.

1. Overheating engine

Engine issues are a common issue in faulty Dodge Journey model years. For the Dodge Journey, these problems happened in the 2009-2016 model years, causing overheating once they hit the 78,000-mile mark. This problem is likely caused by coolant flow challenges due to debris locking the cylinder head coolant port at its primary thermostat housing.

At first, the vehicle’s temperature light may turn on, but this worsens over time. Some Journey owners complained that their vehicles experienced engine power loss , leading to overheating. The vehicle may also develop coolant leaks, which become excessive for its overflow reservoir, causing coolant fluid to spill over.

These engine problems are usually expensive and dangerous, depending on where they happen. For a driver, you don’t want to encounter engine issues every day.

2. Brake problems

Brake issues were the most common troubles that plagued the Dodge Journey, especially its 2009-2010 model years. The brakes on these models wear out prematurely , which happens to relatively new Journey vehicles at about 30,000 miles. Some drivers mentioned that this issue has become severe, requiring them to replace their brakes every three months.

The abovementioned issues are among the few brake-related problems you could face if you purchase a problematic Dodge Journey model year. These issues are inconvenient and dangerous, especially for driving at high speeds. You want to avoid a vehicle that struggles with maintaining proper brakes. 

3. Defective remote keyless entry system

The Dodge Journey has many cool features, and the remote keyless system is supposed to be one of them. Instead, the keyless system is another Dodge Journey feature that has become problematic for drivers.

Many frustrated owners complain that the system doesn’t work correctly as it gives off either wrong key readings or the annoying “key not detected” message. The system sometimes interferes with the key fob, preventing drivers from locking or unlocking the doors. To fix this issue, owners may need to do a software update.

4. Interior water leaks

Some owners of the 2009-2018 Dodge Journey models have expressed discomfort caused by dampness inside the cabin. The cabin appears vulnerable to water leaks , typically at a low mileage of about 50,000 to 60,000 miles. According to complaints from owners, the driver’s seat floor of the Dodge Journey may become wet when they travel in the rain.

Other drivers complained that they noticed leaks near the side of the Journey, causing wet floors and carpets. Additionally, some drivers reported leaks near windows, headliners, and vents, and you may need a professional to fix the leaks and resolve the issue.

5. Damaged head gasket

This is another notorious Dodge Journey issue among vehicle owners. Drivers note that this problem commonly happens at about 100,000 miles. It might begin with performance issues and graduate to engine failure over time. This may be due to cracked or damaged head gaskets.

Some drivers have reported having leaky or blown head gaskets , causing severe damage to the engine. Experts recommend a compression test to verify if your Journey has faulty head gaskets. If they are defective, you may replace them yourself if you are a DIYer or have a professional do the job.

Worst Dodge Journey years to avoid

The Dodge Journey has had several great models; however, there are also some model years you should avoid if you intend to purchase a Dodge Journey. Below is a list of Journey model years to avoid:

Naturally, our team will get you through all these model years and their issues so you can have an easier time picking the most reliable Journey model.

First-generation Journey (2009-2012 model years)

The 2009 Dodge Journey was the first model of this generation, and it was associated with numerous problems and complaints from drivers. Its prevalent issue was with the brakes, and many drivers complained of frequent brake replacements within a short timeframe. These drivers point out that the vehicle is too heavy for the brake pads and rotors.

Other drivers reported that regardless of how gentle you are with the vehicle, it doesn’t stop the brakes from wearing out at 30,000 miles or earlier. Additionally, the braking power isn’t sufficient for the size of the vehicle and can lead to disastrous accidents in the worst cases.

Another issue of the 2009 model year was with its transmission, which caused rough gear shifting . Some drivers complained that shifting the vehicle out of the first gear was difficult, especially during cold weather. Also, several drivers report that their transmission fails at around 60,000 miles, causing them to abandon the vehicle.

The 2009 and 2010 models were also plagued by electrical faults that prevented the engine from turning over, which may be caused by the neutral safety switch losing communication with the shifter. Most drivers had to put their vehicles in neutral to get the engine to start up. Some drivers also complained that they experience these issues on other components like the horn, windows, radios, etc.

2011 Dodge model year also had issues with the brakes, but unlike the 2009-2010 models, which had brakes that required premature replacements , the 2011 model had brakes that made grinding and squealing sounds. In addition to the noises, drivers complain that their 2011 Journey shakes the steering wheel while braking.

Best Dodge Journey years

The Dodge Journey has several years, which drivers have confirmed to be reliable while offering remarkable performance. So, are you still wondering what are the best Dodge Journey years to buy? The best Dodge Journey years are 2005, 2017, and 2020. Still, there’s a full list of best-rated models:

These Dodge Journey models are some of the best years to date and provide excellent performance. If you are searching for the best Journey years to buy, these years are great choices, and they would give little to no problems without any cause for expensive repairs.

2005 Dodge Journey

Based on all the available NHTSA records and reliability reports, the 2005 Dodge Journey is the best model to date. It only received a few complaints including some engine cooling difficulties, but none of those reports were sufficient to place the model on a list of problematic years.

With a clean reliability record , the model scored a decent overall rating of 4 out of 5 based on reliable automotive agencies.

2017 Dodge Journey

As for the later model years, the 2017 Dodge Journey made it to the list as one of the most reliable options. It received model-specific concerns with some of the main complaints being related to A/C heater faults and electrical malfunctions.

2020 Dodge Journey

Finally, we can’t leave out the 2020 Journey model which also proved to be pretty reliable with just under 10 reliability concerns. Among those, drivers have mostly reported problems with seat belts and brakes, while the model received an overall rating of 4.2 out of 5 on Cars.com and similar sources.

Is the Dodge Journey worth buying?

The Dodge Journey is an excellent SUV with remarkable performance. However, it doesn’t have a reasonable edge over its rivals, as consumers complain that the vehicle is made from cheap interior materials and lacks a host of safety features that can be found in most competitors.

What is the most common problem with the Dodge Journey?

The remote keyless entry system is Dodge Journey’s most reported issue. According to drivers, the system gives off the wrong readings or the u0022key not detectedu0022 message.

Is a Dodge Journey a reliable car?

The Dodge Journey is reliable as long as you keep away from its worst model years.

How many miles can you expect from a Dodge Journey?

The Dodge Journey can last up to 200,00 miles under ideal maintenance conditions.

Should I buy a Dodge Journey?

Yes, you can buy a Dodge Journey; however, you want to avoid buying its worst years. Also, it would be best if you considered its interior before making a purchase. 

Filip Gromovic

Filip is a lifelong car enthusiast with over 3 years of experience writing about cars and had worked as a mechanic apprentice for over 5 years, gaining hands-on expertise in automotive mechanics. At REREV, he combines his passion for cars with his comprehensive knowledge to provide readers with a unique blend of technical insight and engaging storytelling that sets the bar high for automotive content.

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  • Dodge Journey Talk

NEED IMMEDIATE HELP 2011 DODGE JOURNEY CREW

Raymond318

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Hello, I'm new here and I'm having a major starting problem. That requires immediate responses from anyone. Here's the problem. About a year and a half ago, I bought a 2011 Journey crew. At first, it ran great and I loved it, after about the first six months, my opinion quickly changed. First major repairs over time I have replaced four TIPMS. For whatever reason the fuel pump relay kept going out. About six months ago replaced the fuel pump and ever since then it has been undrivable. At first, right after I changed it wouldn't crank or start. Then it would crank but no start. Checked everything I know to starter, can bus, and replaced the crankshaft sensor, TPS, camshaft sensor, etc... it literally started consuming my whole day up. So, I gave up and took it to Firestone in Shreveport. So, the next day Firestone calls and says the fuel pump relay was bad and they ran a jumper wire from pin 87 off the run start relay to one side of the fuel pump fuse and said I could come to get it. I go up there it starts up, later in the day, and had to stop by a couple of stores. When I go to leave it won't start. Now after a little while, I finally was able to get it to start and got it home. The next day I call Firestone back and tell them what happened, so they tell me to get it towed back there and they would take care of it. The next day they called and said it was starting for them no problem, so they tell me again to come get it, so I did. Drove it home killed it and it wouldn't crank back up, so I called them back and explained what happened. They said to get it towed back and they would fix it, so I had it towed back up to firestone and the next day they called and said they fixed the problem to come and pickit up. So, I go up there and he said since they jumped the fuel pump relay that I needed to run the car through the start sequence with the ignition with out actually starting the car to prime the fuel pump. Drove it home it worked great for a half a daygot my handicapped mother to take her to the bank. We left the bank car started and then died and would'nt start back with my handicapped mother in the car in 109 degree heat. Called firestone back and they said get it towed back up there and they would fix it, so I did the next day they had it 2 weeks and said they ran a live feed OBD2 scan an everything checked out ok. They said someone had moved the jumper wire over to the wrong slot. Which nobody had even been under the hood. So, I go get it, and it starts drive it straight home and the next day i go outside try to crank it and it was doing absolutely nothing at this point, so I went to charge the battery and they left my breather hose disconnected on both ends. So, I hooked it back up to the TPS and the other end to the fresh air box. Got the battery fully charged and it would try to crank but was really sluggish and would die back out. Finally it cranked one time for about 10 minutes and it ran terrible. It would idle up and then get sluggish like it was missing or something. Haven't tried it again. PLEASE SOMEONE HELP OR ADVISE ME ON WHAT TO CHECK FOR. I WORK FULLTIME DOING SHEET METAL WORK AND I AM A FULL TIME COLLEGE STUDENT AND I HAVE MY HANDICAPPED MOTHER LIVING WITH ME THAT HAS MISSED NUMBERS OF DOCTORS APPOINTMENTS ALREADY. Firestone said I need another TIPM but I don't trust them at all at this point. PLEASE HELP!!!!! 😊 here  

Hi, did you manage to resolve the problem? Tutuapp ​  

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Dodge Journey Problems: 8 Common Issues (Explained)

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The most common problems and possible solutions are listed below.

Table of Contents

Remote Keyless Entry System Works Intermittently

If your remote keyless entry system starts acting weird and only working sometimes, you might get frustrated.

It’s a huge inconvenience not to have technology work the way you expect it to. But, there’s an easy fix for the problem.

2011 dodge journey crew problems

Probable Causes and Solutions

The most common reason your Dodge Journey remote keyless entry system may begin working intermittently is because there is a problem with the component’s software .

Usually, updating the software will correct the problem.

If you upgrade the software and continue to have problems with the remote keyless ignition system, you should visit a Dodge dealership and have the problem diagnosed.

If the problem isn’t related to a software update, it could be an issue with the keyfob itself. If the keyfob has gone bad, it might be necessary to replace the keyfob.

A Dodge-certified technician can also upgrade the software for you.

Unexplained Dampness Inside a Dodge Journey

If you enter your vehicle and notice unexplained dampness, it could create an uncomfortable ride and be upsetting. Afterall, water isn’t supposed to leak inside a vehicle.

But unexplained dampness inside the vehicle of the Journey is a common problem, and is easily fixed.

Most often, especially in models 2009 to 2018, unexplained dampness in the interior of the Journey is from a water leak .

2011 dodge journey crew problems

Improperly sealed body seams can let water into the vehicle and create dampness.

If this is the reason your Journey is getting wet inside, the problem can be fixed by having the seals replaced and properly installed.

Engine Overheating Due to Coolant Flow Problem

If your Dodge Journey was made between 2009 and 2018, you may have issues with your engine overheating. It seems the problem can occur at anytime during the Journey’s existence.

Vehicles with as low as 20,000 miles have experienced this issue as well as Journeys with well over 100,000 miles too.

Usually, it needs diagnosed by a Dodge mechanic. But, there are easy solutions to prevent this problem from happening again.

If you have debris in your engine, it could cause a coolant flow issue.

If there’s a disruption in your coolant flow, the engine could overheat.

If not corrected, an engine overheating could cause serious damage to the engine. When debris blocks the cylinder head at the coolant port of the thermostat housing, the right amount of coolant won’t reach the engine.

2011 dodge journey crew problems

Removing the debris from the engine and especially around this port fixes the problem.

Check Engine Light with Diagnostic Code P0339

If your check engine light comes on, it’s a good idea to have a diagnostic test to determine what the cause of the warning is.

If you get a P0339 code, there is probably a problem with the vehicle’s crankshaft position sensor.

This issue is most common with 2009, 2010, 2012, and 2016 Dodge Journeys. Also, check our list of typical reasons the check engine light appears .

The crankshaft position sensor check engine light code will cause intermittent loss of power to this component.

To correct this problem, a technician may be able to add a shim to the crankshaft sensor .

If this does not correct the problem, it might be necessary to replace the sensor and flex plate.

Inaccurate Speed Settings and/or Excessive RPMs

If you notice your Journey is revving high or showing that you’re driving excessively, you might have a problem with the vehicle’s powertrain control module (PCM).

This is even more likely if you notice the problem when using cruise control.

Thankfully, inaccurate speed settings and unusually high RPMs can be related to an issue with the Journey’s software.

In most cases, updating the software for the powertrain control module (PCM) will correct the problem.

Updating the software can be done at a Dodge dealership.

Dodge Journey Seats Showing Signs of Corrosion

Dodge Journey 2009, 2010, and 2013 Journeys may show signs of wear, specifically around the seat frames.

If you notice rust around the vehicle’s seat frames, it’s important not to ignore the problem.

Instead, you should take the vehicle to a Dodge dealership to have corrosion inhibitor in the affected areas. There are also revised covers for the second row available to help prevent the issue from progressing.

Rough Idle after Cold Start on Dodge Journey with V6 Engines

2009 and 2010 Dodge Journey drivers have reported rough idling after a cold start .

The problem usually only occurs with Journeys equipped with a V6 engine.

Sometimes when this happens, a check engine light will come on. Diagnostic testing will show code P050D.

If your vehicle is showing a P050D diagnostic code, the rough idling after a cold start could be due to a problem with the powertrain control module (PCM).

After a mechanic diagnoses the problem, they can tell you whether a software upgrade will correct the issue, or if a replacement part is needed.

Dodge Journey is Stuck in Park

There’s nothing more frustrating then getting in your vehicle and realizing it won’t start. If your Journey is stuck in park, you will need to see a technician to have the problem corrected.

Dodge is aware of this problem and has issued a recall to correct the issue.

A Journey shifter getting stuck in park is likely due to the material used to create the shifter .

Making an appointment at a Dodge dealership will give technicians the opportunity to replace the parts and ensure you’re vehicle shifts every time you need it too.

Dodge Journey Brakes Wearing Out Prematurely

Some people go through brake pads faster than others, but if you drive a Dodge Journey, it might not be your fault. When the car manufacturer created the 2009 and 2010 Journeys, they did so with the best SUV technology and developed a crossover vehicle that was pleasurable to drive.

But they added brakes that were more suitable to a sedan.

The sedan brakes created a need for new brakes at just about 12,000 miles.

Dodge drivers filed a class-action lawsuit that extended the warranty of the vehicle’s brakes by three years.

If you notice your brakes have worn out quickly on your Journey, it’s a good idea to have them checked out.

Of course, it’s also important to have the parts replaced as needed to ensure the vehicle is safe to drive.

General Pros and Cons of the Dodge Journey

  • Third-row seating
  • Easy to drive
  • Handles well
  • Lots of storage compartments
  • Optional V6 engine available
  • Attractive styling
  • Comfortable interior
  • Problems with electronics
  • Water leaks
  • Rough idling
  • Vehicle gets stuck in park
  • RPMs revving too high
  • Early corrosion on components
  • Brakes wearing out prematurely

Go back : problems for all Dodge models here .

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ⓘ  The information in this article is based on data from National Highway Traffic Safety Administration (NHTSA) recall reports, consumer complaints submitted to the NHTSA, reliability ratings from J.D. Power, auto review and rating sites such as Edmunds, specialist forums, etc. We analyzed this data to provide insights into the best and worst years for these vehicle models.

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2011 Dodge Journey

Tire, Wheel, Automotive design, Vehicle, Land vehicle, Car, Alloy wheel, Rim, Full-size car, Automotive wheel system,

But easily lost behind tip-of-the-spear debuts such as the all-new Grand Cherokee and Dodge Charger are foot soldiers like the Dodge Journey , which is merely overhauled. To transform the rental-fleet darling Journey, Chrysler has granted the crossover more power, a sharper chassis, and a vastly improved interior for 2011.

Priorities Inside Out

Dodge focused less on the Journey’s styling and more on its interior and chassis, a decision we support. And so the exterior changes are minimal. Up front, all models get a new grille and V-6 Journeys a square-jawed front bumper. Circular LED taillights and a revised rear bumper soften the rear end’s previous angularity, and new 19-inch wheels enter the range on higher trim levels.

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Open any door, however, and the Journey is virtually unrecognizable. No longer is the cabin a hard-knock blend of Fisher-Price and ugly. Shiny plastic is as scarce inside the 2011 model as soft-touch materials were in the 2010. The cabin’s centerpiece is the new dashboard, wrapped in a low-gloss, one-piece padded panel with bezeled components, zero-gap tolerances, a new steering wheel, and classy black-on-white instruments set within Mercedes-like angled wells. Six interior color themes boldly embrace chroma and contrast like no other crossover in the class—one striking combo features ivory leather and orange stitching against black carpets—making the gray-scale misery of the previous Journey a hazy memory.

With the prior model’s most loathsome interior characteristics banished, the Journey’s innately sensible traits—the comfortably elevated seating position, standard underfloor bins in the second-row, and reasonable space for the occasional carpool in three-row form—are vastly more appreciable. Over-the-shoulder vision remains at a premium due to the Journey’s high waistline and chunky pillars, but the sightlines can be enhanced by dropping the revised second- and third-row headrests forward onto the seatbacks when they’re not in use.

An Interesting Journey

Two engines are available for 2011. The 2.4-liter four-cylinder carries over with 173 hp and 166 lb-ft of torque and is still mated to a four-speed autobox. It is the exclusive domain of the base Express trim level. The rest of the Journey lineup—Mainstreet, R/T, Crew, and Lux trims—features Chrysler’s new 3.6-liter Pentastar V-6, tuned for 283 hp and 260 lb-ft of torque and mated to a six-speed manumatic. All-wheel drive is an option for all but the front-wheel-drive-only Express. Our brief stint in a Journey Lux with all-wheel drive, estimated to weigh somewhere north of 4200 pounds, proved that the 2011 Journey isn’t a total slug. The V-6 has a far easier time with 4200 pounds than with, say, 5000 pounds of Dodge Durango , and we estimate the Pentastar-powered Journey should hit 60 mph in the low-seven-second range.

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The squiggly, bucking coastal roads north of San Francisco provided as appropriate a venue as one could find to evaluate the Journey’s heavily reworked chassis, which benefits from revised rear-suspension geometry; larger, retuned shocks; new spring rates; new jounce bumpers; and beefier steering components. Within a few miles, we were impressed with the Journey’s composure and feedback. Our tester was shod with the top-dog 225/55-19 all-season tires, which handled our flogging with remarkably little protest. Additional credit for the planted feel goes to a partnership between the electronic all-wheel-drive and stability-control systems; they conspire to send power proactively to the rear wheels while cornering at speeds between 25 and 53 mph, roughly the same range of speeds we could safely explore on those bumpy ribbons of asphalt.

Competitive, but Will Anyone Believe It?

Within its competitive set, which includes mid-size vehicles like the Hyundai Santa Fe and larger three-row trucks like the Honda Pilot and Mazda CX-9, the Journey is aggressively priced at $22,995. The bump of $1400 over the 2010 model is more than worth it given the 2011’s newfound competence. The $24,995 Journey Mainstreet represents $2000 well spent for the stronger engine and transmission alone, although Dodge tosses in larger wheels (17 inches), dual exhaust tips, body-color mirrors, cargo area accessories, Sirius satellite radio, and more. From there, Journey prices leap to $28,995 for the R/T and $29,990 for the Crew, which are mechanically identical and laden with roughly the same smattering of creature comforts (remote start, premium audio with a hard drive, automatic climate control, and more) but delineated by specific paint schemes and 19-inch wheel designs. The Lux piles on heated leather seats, multiple parking assistants, a premium instrument cluster, and shiny chrome-clad wheels, for $33,490.

Three years after its introduction, the Journey is finally the crossover it should have been all along and is perhaps capable of bettering its last-place finish in its only comparison test . But that could be only half the battle. The other half? Since the 2011 looks so much like the 2008–10 Journey, Dodge might have to spend as much money marketing the much-improved crossover as it spent fixing it.

Specifications

VEHICLE TYPE: front-engine, front- or 4-wheel-drive, 7-passenger, 5-door wagon

BASE PRICE: $22,995

ENGINES: DOHC 16-valve 2.4-liter inline-4, 173 hp, 166 lb-ft; DOHC 24-valve 3.6-liter V-6, 283 hp, 260 lb-ft

TRANSMISSIONS: 4-speed automatic, 6-speed automatic with manumatic shifting

DIMENSIONS: Wheelbase: 113.8 in Length: 192.4 in Width: 72.2 in Height: 66.6 in Curb weight (mfr-s est): 3800-4200 lb

PERFORMANCE ( C/D EST): Zero to 60 mph: 7.2-9.6 seconds

FUEL ECONOMY (MFR-S EST): EPA city/highway driving: 16-19/24-25 mpg

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  • Electrical, Battery & Charging

2012 Journey Crew 3.6L - battery problems

  • 2012 battery drain

By slskene July 30, 2012 in Electrical, Battery & Charging

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I've been reading the forums about the 2011 battery problems. I am having the exact problems with my 1 month old 2012 Journey Crew 3.6L. Went to start it this morning, got the message that no key was detected, display was haywire saying temp was -40, then ticking sound from under the hood, then hazards flashing spastically inside, then everything went dead. Does anyone know of any fixes that apply to the battery drain problems on the 2012 models?

I am charging the battery now and would like to have some info to take with me to the dealership.

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May 30 2016

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Lobitz68

December 1, 2014

I can't (and didn't) argue with that point... However, writing off an entire brand because of seemingly trivial issues is ridiculous... I could understand if your transmission needed to be replaced se

January 28, 2014

Think about it - you both have similar problem with similar aftermarket product installed.

July 29, 2015

I don't have time to do the search for you, but this is a known issue with a fix... If you took it in each time and it keeps happening then they should work with you outside of the warranty period.

Have not seen this issue on a 12.......maybe a really early build 12?

I don't know when it was built... in Mexico... I know that. Can I tell by the VIN number?

Lebowski

In the driver's door there's a sticker with the manufacturing date.

In the past there was an issue with the body

control module staying active and draining

the battery.

As for not recognizing the fob that could also

be low battery or bad SKREEM.

  • Official Dodge Support

DodgeCares

I've been reading the forums about the 2011 battery problems. I am having the exact problems with my 1 month old 2012 Journey Crew 3.6L. Went to start it this morning, got the message that no key was detected, display was haywire saying temp was -40, then ticking sound from under the hood, then hazards flashing spastically inside, then everything went dead. Does anyone know of any fixes that apply to the battery drain problems on the 2012 models? I am charging the battery now and would like to have some info to take with me to the dealership. thanks

There is no TSB's on the 2012's for a battery drain issue. Perhaps the battery just needs to be replaced. Let us know what the dealer does and if it cures the issues you are experiencing.

Thanks everyone. I recharged the battery and it seems to be okay for now. I'm taking it into the dealership later this week and will update here on the findings.

I was amazed at the location of the battery behind the wheel well. Must be a real treat to change!

  • 1 month later...
2012 Journey Crew, 1657 miles, less than a month old...The battery light indicator came on...we called the dealer service, he said ok to drive, so bring it in, they would check. Stopped for an errand and when i pressed the start button, nothing....Called dealership, told us to call AAA and then come in and they would relace the battery. We did and while we were waiting we were going to see if the radio worked so i pressed the button and walla! it started,so we cancelled AAA. The battery light was no longer on but now the yellow engine light was on, we called the dealership and he said to continue in so we completed our trip to the dealer. When we got the dealer, he had a loaner ready for us and indicated that would have to check it our more closely. So we wiat to hear from them on Monday.

I haven't had the battery problem, but I have had the -40 problem. Taking it in today to have it looked at. Since there is a TSB out for battery draining I'll have them check that out also.

The build date on my Journey is May 2012, so I would say mine is a mid year build, so maybe I don't have the battery problem, but since there is a TSB out for battery draining I'll have them check that out also.

Please let us know what the dealer finds out about your vehicle and what they did to fix it.

I haven't had the battery problem, but I have had the -40 problem. Taking it in today to have it looked at. Since there is a TSB out for battery draining I'll have them check that out also. The build date on my Journey is May 2012, so I would say mine is a mid year build, so maybe I don't have the battery problem, but since there is a TSB out for battery draining I'll have them check that out also.

Many of the battery drain issues were linked to the radio. Hopefully they correct the issue you are experiencing.

Apparently the wiring connection to the body contol module was loose. They said that caused the connections to "melt"? and failure of the module. Installed a new module, programmed, and all is well.

  • 3 weeks later...

I have a 2010 R/T AWD - about 60000 km. Travelling in Michigan this summer with small tent trailer. One morning, go to start, click click...no starter at all but radio worked. Jump started, took to dealer. Flash update on computer for battery issue, they said I should be ok - just reprogramming and charged battery. Went back to campsite. Next morning,no start. Now I'm upset. Back to dealer, performed an old fashion load test, battery no good. Replaced battery. Called and wrote to Chrysler indicating they knew they had a problem, that's why there was a flash update. No reimbursement. Fed up with defects. Multiple brake jobs, carbon fouling of cylinder heads, AWD seal leaks,replaced thermostat twice. Nice car to drive but...have 70 000 km now. Brakes going again...it will have to shake for a while before I replace rotors again, now its out of extended brake warranty.

I'm having similar problems with my 2012 Journey. Battery is going dead in just over a week. The car is currently at the Chrysler dealer, who just informed me that they have completed their diagnostic tests and have found nothing. The battery is charging and holding a charge (at least for the duration of their test). Their suggestion is to hook the Journey up to a trickle charger, which is difficult to do at Detroit Metro Airport. I can read my tire pressures and many other functions, but there is NO provision for battery voltage. Second suggestion is to keep the key fobs at least 30 feet from the vehicle, since any closer than that, the passive electronics are activated and seeking various modules while drawing battery current. Interesting suggestion, but not very practical and not entirely accurate, since we have always kept the keys near the garage door and this battery issue was not present in June, when we picked up the vehicle. Third suggestion was to use the "shipping disconnect" which is present on my 2010 Caliber, but removed in 2012 for a "dealer activated shipping key", which is not available to the public. Fifth suggestion is to go to an auto parts store and buy a manual battery disconnect switch. Additional info: the ECU toasted itself last month and had to be replaced.

Just read about all the similar battery problems and the possibility of the passive entry button drawing in moisture. We have had a lot of freezing and thawing the last few weeks and moisture collecting of the windows and under body metal is obvious. Anything more current on this button issue and, by the way, how can you turn the passive entry system off?

Rubberdude88

Rubberdude88

Not experiencing any of these issues... yet (fingers crossed). Got our 2012 in June so I would assume it was assembled before May 2012. Where do you find the date? Do TSB's get mailed out cause we have not received anything.
I'm having similar problems with my 2012 Journey. Battery is going dead in just over a week. The car is currently at the Chrysler dealer, who just informed me that they have completed their diagnostic tests and have found nothing. The battery is charging and holding a charge (at least for the duration of their test). Their suggestion is to hook the Journey up to a trickle charger, which is difficult to do at Detroit Metro Airport. I can read my tire pressures and many other functions, but there is NO provision for battery voltage. Second suggestion is to keep the key fobs at least 30 feet from the vehicle, since any closer than that, the passive electronics are activated and seeking various modules while drawing battery current. Interesting suggestion, but not very practical and not entirely accurate, since we have always kept the keys near the garage door and this battery issue was not present in June, when we picked up the vehicle. Third suggestion was to use the "shipping disconnect" which is present on my 2010 Caliber, but removed in 2012 for a "dealer activated shipping key", which is not available to the public. Fifth suggestion is to go to an auto parts store and buy a manual battery disconnect switch. Additional info: the ECU toasted itself last month and had to be replaced. Just read about all the similar battery problems and the possibility of the passive entry button drawing in moisture. We have had a lot of freezing and thawing the last few weeks and moisture collecting of the windows and under body metal is obvious. Anything more current on this button issue and, by the way, how can you turn the passive entry system off?

All these solutions are garbage-in the past there was a problem with this happening

and there was a TSB for a flash to the Body Control Module which was staying awake

instead of shutting down after ignition was turned off.

This was posted on this board previously,the passive entry sense with regards to key

distance is set to about 1.5 meters (abt 5 ft) so I doubt that is doing it.

Call customer service and complain about your stupid dealer and for goodness sake

Detroit is full of other dealers.

The build date is on the drivers door it shows as MDH or Month-Day-Hour.

TSBs don't get mailed to owners it is internal facility notice dealers

usually driven by specific customer complaint and VIN # associated to that

vin number.

Picked up Journey with following recommendations:

1) Keep on charger

2) Keep keys away from vehicle

3) Turn off passive entry feature

"All modules were updated" according to the service report. Only up side is this is a lease vehicle, which will be returned at end of lease. We will also be going back to GM cars, or maybe try a Ford hybrid this time. Dodge may have one the battle, but once again they have lost another customer!!!!!!!!!!!!

Have the same issue... -40 not starting, etc. Dash lights dim missing key fob etc. Went in today and they were blaming my SD card in the dash. They flashed the HF module and told me to take out the SD card when the engine is not on..... Somehow I wonder.... Build date Dec 30 2011... DJ 2012

When I mentioned the bcm issue with the consultant he seemed reluctant to take ANY advice OR input from me... Arrogant and I'm not anywhere closer to fixing this issue.

Got exactly the same issue with my 2012 journey r/t last week.. Had to get towed! Dealer replaced with new battery.. Mine was built april 2012..

DodgeCACares

DodgeCACares

Have the same issue... -40 not starting, etc. Dash lights dim missing key fob etc. Went in today and they were blaming my SD card in the dash. They flashed the HF module and told me to take out the SD card when the engine is not on..... Somehow I wonder.... Build date Dec 30 2011... DJ 2012 When I mentioned the bcm issue with the consultant he seemed reluctant to take ANY advice OR input from me... Arrogant and I'm not anywhere closer to fixing this issue.

Send me a PM with your VIN, Name and dealer name if you need any help finding a resolution..

Did this resolve your issue?

<blockquote class='ipsBlockquote'data-author="DodgeCACares" data-cid="26057" data-time="1360269626"><p>

Chris,<br />

<br />

Did this resolve your issue?</p></blockquote>

It resolve the issue regarding electrical and batery dead. So far im happy with it..

But upgrading the PCM havnt resolved yet my fuel economy issue. Im still on 30+L/100km. Cant wait it to be broken in.

One more question; :-)) my journey is 6 months now but still below 1600kms on it. Do you advise for its first change oil or its to early that i have to wait until 3000kms on it? Thanks!

i would do the oil change every 3 month or every 3000 kms whichever comes first, just to be on the safe side.

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  • 2011 Dodge Journey

Change year or car

starting MSRP

2011 Dodge Journey

Base trim shown

Combined MPG

Seating capacity

View all  2011 Dodge Journey specs .

  • Limited body roll
  • Comfortable ride
  • Easy to maneuver
  • 8.4-inch display's simple interface
  • V-6's automatic can be hesitant to kick down
  • Nonlinear braking response
  • Some low-rent dashboard buttons
  • Garmin-based navigation system's rudimentary graphics

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2011 Dodge Journey trim comparison will help you decide.

Notable features

  • New interior, V-6 engine for 2011
  • Seating for five or seven
  • Standard four-cylinder engine
  • Optional 8.4-inch touch-screen entertainment system

2011 Dodge Journey review: Our expert's take

By Joe Bruzek

To the untrained eye, Dodge’s 2011 Journey may not look very different from the version that hit roads in 2008. Don’t let that fool you.

The changes that Dodge has made for 2011 (inside and out) transform the Journey from a forgettable crossover into a worthy competitor.

The Journey distinguishes itself easily among competitors with a quiet cabin and smooth ride that rival entry-level luxury cars.

Trim levels start with the Express and move up to the Mainstreet, Crew and top Lux trim level. (Don’t be alarmed; the trim names don’t make sense to us, either.) An R/T trim will be available later but few details have been announced at the time of this publishing. I tested a front-wheel-drive Mainstreet Journey. Engine options include a four- and six-cylinder, though only the Express is available with the four-cylinder. Front-wheel drive is standard and all-wheel drive is optional. 

The Journey fits somewhere between the compact and midsize crossover SUV segments — it’s larger than a Honda CR-V but smaller than a Toyota Highlander. Competitors include the Kia Sorento, Mitsubishi Outlander and Toyota RAV4, which, like the Journey, have standard seating for five and optional third rows that increase capacity to seven. Compare the 2010 and 2011 Dodge Journeys here . On the Inside The Journey’s interior has been thoroughly redesigned for 2011. After seeing the new version, you’d be hard-pressed to recognize the 2010 version. Just about everything has been restyled and upholstered with soft-to-the-touch materials. The new interior has a much higher-quality feeling than the old, with significantly improved fit and finish.         The plush interior is enhanced by the ultra-comfortable front seats. I drove the 2011 Journey on a West Coast excursion from Los Angeles up to Napa Valley and back to San Francisco, for a grand total of 644 miles.   Comfort is crucial when you’re driving long distances, and even after eight-hour stints behind the wheel I could have continued driving, thanks to the supportive seat bolstering, cushy backing and cushioned armrests that kept my elbows comfortable.

Helping make the Journey a road-trip hero is its quiet interior. Dodge added sound-deadening material to improve resistance to noise, vibration and harshness, and it works. Road and wind noise are at levels I’d expect in a luxury car, not in an SUV that starts at $22,245.

The Journey’s optional backup camera is well worth the money. Our tester didn’t have one, and its belt line and small rear window don’t offer much rear visibility. I had to ask passengers to get out and spot me while parking, because I didn’t have a clue how close I was to filing an insurance claim. A backup camera can be optioned but requires the Safe and Sound Group for $1,395 plus Popular Equipment Group for $1,295 on the Mainstreet trim I tested. The camera’s image is displayed on the 8.4-inch screen that comes with the Safe and Sound package. A backup camera is standard on the most expensive Lux model but not available on the base Express.

The Journey’s interior may be a home run, but the exterior seems a little outdated, despite getting a few tweaks for 2011. Not helping were the refrigerator white paint and uninteresting five-spoke wheels. The outside doesn’t scream “look at me” or have any feeling of uniqueness. It was easy to glance past the Journey in parking lots.

Early production models will look like the one I drove, but most later models will come with different front and rear styling that help give the Journey a more aggressive look. A Dodge representative says all models except the Express will have this styling starting in late February. It offers a more interesting look, with a gaping lower front bumper and matching rear bumper, but even then I don’t think it musters the same excitement as do crossovers such as Kia’s Sorento and Sportage.

Yes, styling is subjective, but it’s not unheard of for someone to dismiss a car that I’m trying to recommend because they don’t like the way it looks. The Ford Flex and Infiniti QX56 are both highly recommendable, but friends, family and colleagues are often instantly put off by their polarizing looks.

UConnect Touch = UShould Try

If you have a massive music library on your MP3 player or if you just like having something flashy to show off, the optional 8.4-inch touch-screen and Alpine stereo package are worth a look. Called UConnect Touch 8.4, the $995 option is a drastic departure from the small screen and weak MP3 integration offered in the old Journey.

Controlling my 80-gigabyte iPod Classic in the Journey was almost as intuitive as using the iPod itself. Even better than my iPod was the massive 8.4-inch screen that displays album covers, title listings, composers and any other available info all at once. The touch-screen responds quickly, but it doesn’t include navigation or a backup camera in the package I tested; navigation is available in other UConnect systems, however. Also, the screen isn’t hidden or shrouded very well, so on a bright day it can be hard to see.

Ride & Handling

Driving the Journey up scenic U.S. Highway 1 from Los Angeles to Monterey, Calif., provided plenty of winding roads and exhilarating elevation changes. Changes to the suspension and steering for 2011 make the Journey’s ride surprisingly competent on these roads. It’s not a dedicated canyon-carver, but for a crossover/SUV aimed at families, the Journey resists body roll well and somehow isn’t horribly boring to drive.

During casual highway and city driving, the Journey feels planted and taut, with no signs of rattles or thumps over harsh roads. The steering doesn’t require much effort, yet manages to feel crisp and connected to the front wheels. Driving the Journey on the highway all day was a pleasure because of its soft and quiet ride. Few SUVs in this price range can match that.

Under the Hood

The Journey’s V-6 is a potent power plant, and in the right situations it makes the Journey feel downright quick. It’s Chrysler’s new 283-horsepower, 3.6-liter V-6, and it goes in all Journey trims except the base Express, which uses a 173-hp four-cylinder engine.

The V-6 seems to make most of its power above 3,800 rpm, where a surge of acceleration comes on strong. Anytime I was out of that range, or the transmission decided it didn’t want to downshift, the car felt sluggish. That could, however, be due to the fact that I was driving a pre-production model with preliminary transmission programming. If you’re out on a test drive, definitely pay attention to see if it’s an issue.

Official EPA ratings for the front-wheel-drive V-6 are 17/25 mpg city/highway, 20 mpg combined. I averaged 20.01 mpg over 644 miles, including many miles on Highway 1 mountainsides as well as navigating up and down San Francisco’s hilly streets.

The Journey’s V-6 handled steep roads easily, only requiring a light touch of the accelerator to climb hills. For seemingly not having a whole bunch of power at lower engine rpm, the Journey’s performance in that setting was flawless.

The V-6 doesn’t suffer a huge mileage penalty versus the four-cylinder, which is rated 19/25 mpg, but neither engine’s ratings are particularly impressive. The RAV4 V-6 is rated slightly higher, at 19/27 mpg with front-wheel drive, and the V-6 Kia Sorento with front-wheel drive manages 20/26 mpg.

Safety & Reliability

The 2011 Journey earns the Insurance Institute for Highway Safety’s Top Safety Pick designation. It scored the highest rating, Good, in front, side, rear and roof-strength tests and comes with a standard electronic stability system.

As of publication, the Journey has not been crash-tested by the National Highway Traffic Safety Administration using that agency’s new crash-test procedure. A full list of standard safety features can be found here .

The Journey hasn’t been known for its stellar reliability ratings. When it debuted as a 2009 model, Consumer Reports’ reader surveys rated it Much Worse than Average, their lowest rating. The 2010 improved on that, with an Average score. There won’t be any reliability data from CR on the 2011 until it’s in owners’ hands, but it expects reliability of new models to be 84 percent below average.

See the Journey’s warranty terms here .

Journey in the Market

There’s no questioning the 2011 Journey is a significant improvement over the previous model, and that in many ways it’s now ready to compete with the segment’s best. The biggest hurdle left is its bland exterior — which is somewhat misleading, given that what’s inside has the quietness and quality not commonly found among competitors in this price range.   

As much as I wish people were willing to look past boring or ugly cars that are great on the inside, looks are a first impression that isn’t easily overcome.

Consumer reviews

  • Comfort 4.4
  • Interior 4.4
  • Performance 4.0
  • Exterior 4.3
  • Reliability 4.2

Most recent consumer reviews

The absolute worst vehicle we have ever owned.

I will never purchase a Dodge again. Bad paint, bad transmission bad all around car.parts cost more than car originally. Probably built on Friday. Purchased from dodge dealer.

  • Comfort 2.0
  • Interior 3.0
  • Performance 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car

Dodge journey , apparently can't be fixed

Absolutely gutted . I have a car that sits on the driveway because Dodge can't figure out how to fix it . So far $6500 spent trying. Now they want another $1500 to TRY something else. It's only done 60000 km's ,, peice of xxxx

  • Comfort 3.0
  • Performance 2.0
  • Exterior 3.0
  • Purchased a New car
  • Used for Transporting family

Very comfortable car.Drives smooth

This car net all my needs plenty of legroom plenty of storage room I have no complaints thank you to the salespeople especially the one that took care of me Lou...

  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Does recommend this car

NHTSA crash test and rollover ratings (scores out of 5)

Have questions about warranties or CPO programs?

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2011-2015 Dodge Journey: Recall Alert

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2011 dodge journey crew problems

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2011 Dodge Journey

  • « 2011 Journey Overview
  • Complaints 335
  • Crash Tests 2
  • Journey Recalls 4

CarComplaints.com Notes: The Dodge Journey got a major overhaul in 2011. Let's hope it's better than the first generation (2009-2010) -- it couldn't be much worse.

2011 Dodge Journey Transmission Problems

Click on a problem below to read more..

  • AWD Doesn't Work 1
  • Transmission Hesitates 1
  • Transmission Jumps To Neutral 1
  • Transmission Slips 1
  • Transmission Stuck In 1st Gear 1
  • NHTSA: Power Train: Automatic Transmission 3
  • NHTSA: Power Train: Automatic Transmission: Control Module (Tcm, ... 1

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COMMENTS

  1. 2011 Dodge Journey Problems, Defects & Complaints

    Worst 2011 Dodge Journey Problems #1: Rotors Warped And Shaking Of Steering Wheel 2011 Journey Average Cost to Fix: $400 Average Mileage: 29,000 mi. Learn More #2: Faulty Rotors And Pads 2011 ...

  2. Best and worst Dodge Journey years

    For the Dodge Journey, these problems happened in the 2009-2016 model years, causing overheating once they hit the 78,000-mile mark. ... 2011 Dodge model year also had issues with the brakes, but unlike the 2009-2010 models, which had brakes that required premature replacements, the 2011 model had brakes that made grinding and squealing sounds ...

  3. Used 2011 Dodge Journey Consumer Reviews

    Items per page: 5 10 50. See all Journeys for sale. View all 44 consumer vehicle reviews for the Used 2011 Dodge Journey on Edmunds, or submit your own review of the 2011 Journey.

  4. 2011 Dodge Journey Reliability

    Dodge Journey. RECALL ALERT: There are 4 recalls on this vehicle. Learn More. Average Retail Price. $3,400 - $7,600. Join for Ratings and Reviews. Overview Ratings & Specs Road Test Report ...

  5. 2011 Dodge Journey Problems

    132 K - 144 K. $ 2014. $ 707. Repair Costs. Scheduled Maintenance Costs. Calculations based on 12,000 miles driven per year. This is an estimate of what you might expect to pay for routine ...

  6. Need Immediate Help 2011 Dodge Journey Crew

    Hello, I'm new here and I'm having a major starting problem. That requires immediate responses from anyone. Here's the problem. About a year and a half ago, I bought a 2011 Journey crew. At first, it ran great and I loved it, after about the first six months, my opinion quickly changed. First major repairs over time I have replaced four TIPMS.

  7. Used 2011 Dodge Journey Crew SUV Review & Ratings

    Performance & mpg. The 2011 Dodge Journey is available with a choice of two engines. The entry-level Express model gets a 2.4-liter four-cylinder engine rated at 173 hp and 166 pound-feet of ...

  8. 2011 Dodge Journey Review & Ratings

    The 2011 Dodge Journey is available with a choice of two engines. The entry-level Express model gets a 2.4-liter four-cylinder engine rated at 173 hp and 166 pound-feet of torque.

  9. 2011 Dodge Journey Problems and Complaints

    Transmission Problems- Though not inherently troublesome, the 6-speed automatic on the 2011 Dodge Journey can develop a variety of problems. Shift delays, shuddering, grinding noise, lurching, and stalling are problems that arise due to minor problems like TCU software, clutch solenoid or and bad fluid, or major ones like torque converter ...

  10. 2011 Dodge Journey Problems and Complaints

    Problem with your 2011 Dodge Journey? Our list of 7 known complaints reported by owners can help you fix your 2011 Dodge Journey. Close. Problems / Dodge / Journey / 2011; 2011 Dodge Journey Problems. Find the most common issues based on car owner complaints. Get Your Car Fixed. Find a high quality auto repair shop or dealer near you ...

  11. 2011 Dodge Journey First Test

    CO2 emissions. 1.03 lb/mile. Show All. As the old saying goes, having kids can be a blessing and a curse, and what to transport the little ones in is of the many issues John and Jane Doe have to ...

  12. 2011 Dodge Journey Price, Value, Ratings & Reviews

    Beyond the base 2011 Dodge Journey Express, there are four other Dodge Journey trims: Mainstreet, Crew, R/T and LUX. All feature a 283-horsepower, 3.6-liter V6 engine and six-speed automatic ...

  13. 2011 Dodge Journey Recalls & Safety Notices

    Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles ...

  14. Dodge Journey Problems: 8 Common Issues (Explained)

    Engine Overheating Due to Coolant Flow Problem. If your Dodge Journey was made between 2009 and 2018, you may have issues with your engine overheating. It seems the problem can occur at anytime during the Journey's existence. Vehicles with as low as 20,000 miles have experienced this issue as well as Journeys with well over 100,000 miles too.

  15. 2011 Dodge Journey

    The rest of the Journey lineup—Mainstreet, R/T, Crew, and Lux trims—features Chrysler's new 3.6-liter Pentastar V-6, tuned for 283 hp and 260 lb-ft of torque and mated to a six-speed manumatic.

  16. Used 2011 Dodge Journey Crew SUV Review & Ratings

    The 2011 Dodge Journey is a midsize crossover offered in five trim levels: Express, Mainstreet, Crew, R/T and Lux. The entry-level Express model comes reasonably well-equipped with a four-cylinder ...

  17. 29 Complaints: 2011 Dodge Journey Engine Problems

    Check engine light with code for misfire on cylinder 4. spark plugs and coils replaced. VIN not listed with other 3.6L V6 that has extended warranty for same issues for replacement of cylinder ...

  18. 2011 Dodge Journey Recalls

    Official recalls have been issued for the 2011 Dodge Journey by the NHTSA. The complete details of all recalls are listed below, along with what they cover and the recommended solutions. Recalls ...

  19. 2012 Journey Crew 3.6L

    I've been reading the forums about the 2011 battery problems. I am having the exact problems with my 1 month old 2012 Journey Crew 3.6L. Went to start it this morning, got the message that no key was detected, display was haywire saying temp was -40, then ticking sound from under the hood, then hazards flashing spastically inside, then everything went dead.

  20. 2011 Dodge Journey Specs, Price, MPG & Reviews

    The RAV4 V-6 is rated slightly higher, at 19/27 mpg with front-wheel drive, and the V-6 Kia Sorento with front-wheel drive manages 20/26 mpg. Safety & Reliability. The 2011 Journey earns the ...

  21. Used 2011 Dodge Journey Crew Specs & Features

    Detailed specs and features for the Used 2011 Dodge Journey Crew including dimensions, horsepower, engine, capacity, fuel economy, transmission, engine type, cylinders, drivetrain and more.

  22. 2011 Dodge Journey Transmission Problems

    «2011 Journey Overview; Complaints 335; Crash Tests 2; Journey Recalls 4; TSBs 250; Lemon Law; CarComplaints.com Notes: The Dodge Journey got a major overhaul in 2011. Let's hope it's better than ...