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Since 1966, tzell travel group has been providing clients with exceptional travel planning and management services around the globe from our headquarters in new york city and more than 50 offices across 25 states and the uk..

New York Tzell Travel Group 1633 Broadway, 36th Floor New York, NY 10019 212-944-2121

New England Tzell New England One Appleton Street, 2nd Floor Boston, MA 02116 617-426-2220

The Travel Collaborative 625 Mt. Auburn Street, Suite 207 Cambridge, MA 02138 617-497-7400

New Jersey Tzell New Jersey 30 2 Bridges Road, Suite 270 Fairfield, NJ 07004 973-287-1772

London Tzell UK 101 Saint Martin’s Lane London WC2N 4AZ, UK +44 20 3394 2800

Los Angeles Tzell Travel West 11111 Santa Monica Blvd, #1600 Los Angeles, CA 90025 310-289-6000

All Star Travel Group 11111 Santa Monica Blvd Los Angeles, CA 90025 310-806-4300

Corporate Social Responsibility

The travel companies led by Internova Travel Group are rallied around a single mission: to empower our network of travel advisors with the most exceptional programs, products and support to deliver unparalleled experiences to the traveler. As our company has evolved over the years, we have also come to understand how our company’s operations and services can impact the economy, environment and greater community.

There is an opportunity for us to use our mission to guide us in making a positive impact through every dimension of our business. We can leverage our size, our scale and our network to create value for our advisors, our clients, our investors and the communities we serve.

With that in mind, we have organized our corporate social responsibility strategy around seven key areas: Governance & Compliance, Human Rights, Labor Practices, Fair Operating Practices, The Environment, Consumer Care, and Community Involvement.

Help us help others.

Originally formed in 2012, the Tzell and Protravel Foundation was created by Tzell and our sister organization to help victims of Hurricane Sandy. This non-profit foundation provides funds, support and assistance to people and communities in need.

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Allstar Travel Group still on the way up despite travel industry struggles during COVID-19

When it comes to solving problems, Allstar Travel Group founder and CEO Tammy Krings is known for having a few tricks up her sleeve. So as the travel industry continues to face highs and lows , her ambition remains sky high.

ATG, founded in 1995, is a global travel management and consultant company that serves over 140 countries and has nearly 8,000 employees around the world. Businesses can consolidate their global travel, keep a detailed tab of where their employees are, see data on spending and more, all through one place. Its U.S. headquarters are in New Albany.

Founding ATG was a big leap for Krings, who started her career as an engineer with a focus on aeronautics and rocket sciences. Her first job out of college was with North American Rockwell while it was based in Columbus, where she worked on the B-1 bomber and space shuttle projects. Eventually, Rockwell ended its local operations and Krings was laid off after declining an offer to relocate.

Her next move was to Bradford Travel agency as an account manager where she stayed through its merger with Carlson Wagonlit Travel. She remembers going through a series of interviews with Bradford, where she then proposed they let her do a “trial run” of the job for a few months before bringing her on permanently—she was there for six years. Later, she was recruited to Thomas Cook Travel where she managed its acquisition to American Express, but she knew she wanted more.

A year later, she took the bonus she made from American Express and used it as seed money to launch her business, then known as Troilo & Associates. Her motivation came from noticing a gap in the market. At the time, airlines had announced they were reducing commissions, which hurt the value of travel agents and meant clients would now have to pay for a portion of once-free services.

So, instead of founding an agency, Krings hoped to fulfill a need by becoming a travel consultant—the difference being that her revenue would come only from clients, not from partnerships with other service providers.

“When the airlines reduced their commissions, it was a pretty severe shock to the industry. So as a consultant that drove a lot of business our way,” Krings says. “We were working predominantly with corporations on transitioning into a pay for services environment … that was a very compelling reason for people to want to hire us.”

She also adopted a business model where corporations could insource some of their travel functions to her company and outsource some to an agency, but travel agencies weren’t supporting her on the idea. So, instead of looking further, Krings founded Travel Solutions, her own agency that acted as an incubator for her business model and a research center for new ways of managing travel.

By 1998, the business was booming, Krings says, and as the years passed things were on the way up.

Then, 9/11 would forever change the way Americans traveled, and the way Krings did business. And while 9/11 was a shock to the entire nation, Krings had a disaster relief plan in place for moments of desperation.

She launched the plan in May 2001, with the help of a former official of the National Transportation Safety Board. At the time, she remembers it being viewed as overdramatic, but because of her thoroughness, she and her team knew where each of their clients were within minutes of the twin towers being struck and immediately started a recovery process.

“We really did design and develop what later became known in our industry as duty of care management,” Krings says. “We still call it crisis management. We use the term Guardian Services, because it’s not just about reacting to the event, but it’s also about preparing people before they go.”

As the travel industry faced a rapid decline, Krings knew that her consulting business, Troilo & Associates, wouldn’t be able to bounce back in the time it would take for people to trust travel again. In January of 2002 she decided the company would be acquired by her agency, Travel Solutions.

Years passed and Krings made more changes to her business. In 2002, she began consulting with Fortune 500 companies globally, and she looked for consortiums to work with that would help consolidate global travel but couldn’t find a partner she liked. So, in her typical fashion, she decided to take it on herself. Travel Solutions changed its name to Allstar Travel Group, and since its founding, it's been an independently owned company.

Now Krings has offices spread throughout the world, with her U.S., Germany, Netherlands and France offices being her largest. The Netherlands office, opened in 2005, also handles ATG’s franchise organization—most notably, China’s Ctrip International, one of the largest travel service providers in the world, Krings says, belongs to ATG’s franchise organization.

One of the biggest years of success was in 2019. The company had $7.2 billion in global net sales, opened its France office and grew from 100 global franchises to over 140. But as COVID-19 struck, Krings had to look back to her disaster relief plan once again, since enhanced, to get people safely back on planes.

The questions about travel were no longer about when, where and why—it was now about how. Would the guidelines change? What would the incubation period be? Do travelers need proof of vaccination?

Krings knew that while many travel companies were accepting the downtime in travel for what it was, she could pivot her company into a COVID asset and a product powerhouse. To make it possible, she brought on Darrin Deck, vice president of technology and innovation.

Deck started with ATG in May 2020. Originally, he came in as a contractor for a five-day job, but in that same time frame, the director of IT and manager of data services also stepped down, he says. He admired the way Krings did business, so he offered to stay on the team.

“My impression in the past,” he says, “is that [ATG] really brought a high level of consulting to their engagements, their customers, they were very focused on duty of care, that’s a priority for them and was before anybody else was talking about that sort of thing.”

With Deck, ATG added “stay safe” resources, most notably its COVID hotline, a one-on-one consultation for clients to help prep them on the requirements for the area they are traveling to and update them on current conditions. They will also monitor the itineraries of clients before and during travel for changes.

Online, clients can also access a COVID-19 screening tool and a tracker to see the latest COVID status for different areas on an interactive map.

For Christoph Carnier, president of the German Business Travel Association and director of travel, fleet and events at Merck KGaA in Darmstadt, Germany, ATG’s consistent communication in a time of need has been the company’s stand-out quality.

“We found that decision-making was extremely quick, short hierarchies, flat hierarchies,” Carnier says. “We also felt that our needs as a customer were really solved quickly and that they listened to us to really do something—we were not number 364 on a customer list.”

Merck KGaA, a science and tech company, has been with ATG for seven years and had an initial consultation to help with travel to the Middle East. Eventually, ATG was used to consolidate all the company’s travel. When the pandemic hit, their spend data decreased around 70 percent, Carnier says, but ATG’s COVID resources have been crucial to gaining comfort in travel once again.

“Those who travel feel much more comfortable knowing that there is someone working in the background checking [COVID-19 regulations],” Carnier says.

Krings also saw an opportunity to provide PPE in attempt to encourage safe travel and, after researching companies that she believed in, has partnered with Copperline to offer a face mask that’s exclusive to ATG—the washable, reusable, six-layer mask is made with 22 percent pure, copper thread and is supposedly more likely to kill the COVID-19 virus on contact.

“Initially we were thinking, ‘OK, we’ve got to figure out how to get our travelers back on a plane, because they were still operating, maybe not as much, but they were still operating.’” Krings says. “That initially was the driver. But then when we started doing the math, we realized, OK, this could help buoy us up a bit, and it did.”

And while COVID-19 was a major source of change for ATG, Krings also had some ideas on the backburner that had a chance to come to fruition with the help of Deck and Howie Honeycutt, the vice president of operations and shared services, who was also brought on in 2020.

“Seeing [Krings’] vision, the fact that a lot of companies would just say, ‘Okay, we’re shutting down, we’re not doing anything,’” Honeycutt says, “She had to obviously downsize where she had to. But she really started changing the focus and putting it toward getting ready for a new vision.”

One of the biggest projects includes launching a suite of projects designed for HR professionals. ATG Candidate allows recruiters to request travel bookings for candidates while tracking cost, and recruits can book their own travel through ATG’s digital platform. Also in the suite is ATG Relocation and ATG Professionals, which can be used for employees moving locations or contracted employees who travel.

Other product launches include ATG Insights, which provides critical data on spending, budgeting and forecasting on an interactive dashboard, TravelSPACE, which allows clients to plan their trip based on preferred suppliers, and multiple products designed to make collecting, editing and reviewing materials easier.

And the return to travel may be sooner than we think. While travel spending totaled $679 billion in 2020, a 42 percent decline from the money spent in 2019, according to an analysis by Tourism Economics, Honeycutt, who has over 25 years of travel experience, says that he’s seeing a steady increase in travel despite the rise of the delta variant.

“What I’m seeing is a lot of our larger companies, especially international travel, are not really there. But in the U.S., domestic travel is still there,” Honeycutt says. “People are still going even with the delta variant. They’re still traveling and most of the companies that I’ve talked with, they said at this point they’re watching it very closely, but they’re not changing their overall travel policy.”

Still, Krings and her team feel optimistic about the future of travel with the technology they’ve tacked and the new products yet to come, which she hopes will continue to give travelers the confidence they need to take flight.

“Don’t be afraid to travel,” Krings says. “It’s a new world. And we certainly must pay attention to that, but it shouldn’t prevent us from doing the things that we love to do. And if travel is one of those things, they shouldn’t be afraid to do that.”

[email protected]

@DeyoJessica

Allstar Travel Group (ATG)

atgglobaltravel.com

Business: Independently owned travel management and consultant company with 140+ global offices.

Founder and CEO: Tammy Krings

Employees: 7,800 globally

Revenue: $7.2 billion global net sales in 2019

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Trailblazers of Togetherness: Redefining the Journey in Group Travel

Spanning from New York to Montana, Leisure Group Travel’s feature, “Group Travel All-Stars,” highlights the professionals making a mark in the travel industry. Here you will find a range of individuals, from industry veterans with extensive experience to newcomers with fresh perspectives, all of whom are contributing significantly to the evolution of group travel.

Their innovative approaches, commitment to customer service, and the unique experiences they offer, showcase how they’re setting new standards in a competitive field. 

International All-Stars

Reanna nyiro.

Private Travel GCO @ G-Adventures

GREATEST ACCOMPLISHMENT Fundraising for Planeterra to earn my spot at GX Peru, where I had the opportunity to meet so many of the amazing Agents I work with!

WHAT I CAN DO FOR PLANNERS When booking a Private Tour with G Adventures you can choose from over 700 expertly designed itineraries, and pick a date that works best for you. Travel with your selected group of as few as 8 people for added reassurance and personal connection.

Reservations Manager @ St. Lawrence Cruise Lines

GREATEST ACCOMPLISHMENT I am extremely proud of my 28 years at St. Lawrence Cruise Lines. We are a small family-owned overnight cruise operator and I have worked with our marine operations staff to develop our cruises over the long term. Our core team has a lot of time and care invested in our business and it is more like a family.

WHAT I CAN DO FOR PLANNERS Our process is based around personal familiarity, trust, and attention to detail.

West All-Stars

Monica murillo.

Sales Manager @ Palm Springs Aerial Tramway

GREATEST ACCOMPLISHMENT I am very proud that groups and schools have positive experiences at the Palm Springs Aerial Tramway. The Tramway played a large role in my childhood growing up in Palm Springs and I enjoy creating those memories for others!

WHAT I CAN DO FOR PLANNERS The Palm Springs Aerial Tramway provides a unique and fun experience for all ages. From fine dining to 50+ miles of hiking trails, every group can find something they enjoy.

Melissa Giller

Chief Marketing Officer @ Ronald Reagan Presidential Library and Museum

GREATEST ACCOMPLISHMENT My proudest accomplishment is securing the “Auschwitz. Not long ago. Not far away.” exhibit for the Reagan Library, which ran in 2023. My first outreach to the exhibit company was 2017 and it took conversations through 2021 to work out the logistics to bring it to the Library.

WHAT I CAN DO FOR PLANNERS We are a full service operation! We can help group planners book their group’s visit to the Reagan Library.

Mid-Atlantic All-Stars

Heather colache.

Tourism Account Director @ Visit Atlantic City

GREATEST ACCOMPLISHMENT Changing branding to Visit Atlantic City and creating authentic, affordable Atlantic City Group experiences that showcase all of our group friendly partners.

WHAT I CAN DO FOR PLANNERS Our group tour team at Visit Atlantic City is committed to make sure groups have all the information, contacts, and marketing materials they need to have a memorable Atlantic City experience.

LISA ARRELL

Senior Manager, Sales & Marketing @ Faith and Liberty Discovery Center

GREATEST ACCOMPLISHMENT Developing partnerships with planners to work together in order to provide outstanding service to their travelers.

WHAT I CAN DO FOR PLANNERS We offer personalized planning and booking for each visit.

Sandra Vieira

Director of Marketing & Public Relations @ George Mason’s Gunston Hall

GREATEST ACCOMPLISHMENT After my family, my advocacy work for students and adults with special needs.

WHAT I CAN DO FOR PLANNERS As part of our standard group tour, we offer Educator-led mansion tours along with access to our 550+ acres and Museum with its exhibit Revolutionary Rights. In addition, George Mason’s Gunston Hall can provide unique, custom-designed tour experiences to meet the needs of your group.

Margo DeRouchie

National Sales Director @ Pennsylvania’s Americana Region Visitors Bureau

GREATEST ACCOMPLISHMENT I served in the U.S. Navy and later completed my undergraduate degree in marketing while working as a single mother of two. We can accomplish great things, and it’s never too late!

WHAT I CAN DO FOR PLANNERS We’re at your service to assist with group tour itineraries, step-on guides, RFP’s, and any recommendations based on your group’s needs.

Nina Giacobbe

Manager of Group & Travel Trade Sales @ Museum of the American Revolution

GREATEST ACCOMPLISHMENT Creating a team that can rely on each other when the going gets tough!

WHAT I CAN DO FOR PLANNERS The Museum of the American Revolution works with several markets, from adult and senior groups to student and youth groups. Our team’s goal is to make the booking process as easy as possible.

Glenn J. Smith

Founder @ Brewery Tours

GREATEST ACCOMPLISHMENT Our exclusive, educational and entertaining craft beer experiences have been nationally recognized, drawing guests from around the country who have rewarded Brewery Tours with a 5-Star Rating.

WHAT I CAN DO FOR PLANNERS Brewery Tours offers unique experiences throughout Pennsylvania and Maryland that feature their knowledgeable and experienced Beer Guides.

Southeast All-Stars

Matthew pharazyn.

Manager, Group Sales @ Chick-fil-A College Football Hall of Fame

GREATEST ACCOMPLISHMENT Aligning the group sales efforts with the local community and travel, tourism industry.

WHAT I CAN DO FOR PLANNERS The College Football Hall of Fame offers a wide variety for group planners, including discount tickets, school curriculums (several categories).

Micah Spicer

Director of Sales & Marketing @ Ancient Lore Village

GREATEST ACCOMPLISHMENT My proudest accomplishment is joining the Ancient Lore Village team and helping pioneer our brand and company. Watching the explosive growth since we opened in April 2021 has truly made every moment and challenge worth it!

WHAT I CAN DO FOR PLANNERS Ancient Lore Village offers elevated immersive experiences in one of the most unique destinations in the United States.

Senior Sales Manager @ Pigeon Forge Department of Tourism

GREATEST ACCOMPLISHMENT My proudest moment is having the opportunity to be in a position to help so many of our Pigeon Forge Tourism partners succeed and be an encouragement to them.

WHAT I CAN DO FOR PLANNERS We can assist with planning and connecting them with the right resources for a great group experience while in Pigeon Forge.

Sheila Friedrich

Admissions and Group Tours Manager @ Bellingrath Gardens & Home

GREATEST ACCOMPLISHMENT Working my way from gardener to management for Bellingrath Gardens & Home.

WHAT I CAN DO FOR PLANNERS Help them get the most from their experience with the best price for both parties.

Midwest All-Stars

Renee m. eichelberger.

Senior Director Leisure Travel Sales @ Explore St. Louis

GREATEST ACCOMPLISHMENT I had the privilege of working with the American Bus Association (ABA) conference in 2015, the National Tour Association/United Motorcoach Association (NTA/UMA) conference in 2017, and the Travel South International Showcase in 2019.

WHAT I CAN DO FOR PLANNERS We are dedicated to assisting planners in creating unforgettable trips. We are here to provide comprehensive support throughout the planning process, ensuring a successful experience.

Sonya L. Nash

Executive Director @ Visit Shipshewana/LaGrange County, IN CVB

GREATEST ACCOMPLISHMENT Shipshewana welcomes thousands of bus groups each year. We are proud that we have a team of partners who are friendly and open to greeting groups anytime of the year.

WHAT I CAN DO FOR PLANNERS The Visit Shipshewana CVB group tour team specializes in cultural and heritage tour planning services in the Heart of Amish Country and the entire Northern Indiana region.

Susan Yarolem

Senior Sales Manager @ Celebration River Cruises

GREATEST ACCOMPLISHMENT With all the years, there have definitely been many, but overall, I have to say the relationships I have built. Being steady in the industry for so long and with the same company, you build many friendships over the years.

WHAT I CAN DO FOR PLANNERS The Celebration Belle, is a beautiful 750-passenger vessel, offering cruises for any itinerary need. We really do!

Stacy Pirtle

Director of Sales & Visitor Services​ @ Harrison County CVB

GREATEST ACCOMPLISHMENT Working my way up from Adminstrative Asst to my current position.

WHAT I CAN DO FOR PLANNERS Itinerary planning, RFPs, goody bags, step-onguides etc.

Brandy Ream

Executive Director​ @ Visit French Lick West Baden

GREATEST ACCOMPLISHMENT Keeping leisure and group travel as a focus postpandemic that has resulted in record visits and innkeepers tax collection for 2022 and 2023.

WHAT I CAN DO FOR PLANNERS Group Services Available from our expert team include: Customized & sample itineraries; Site visits & venue contacts; Promotional materials & images; Regional Information; Full-service visitor center; Step-on guide coordination; Personalized greeting & welcome bags.

Wendy Dobrzynski

Executive Director​ @ Circle Wisconsin

GREATEST ACCOMPLISHMENT The one accomplishment that fills me with immense pride is the resounding success of the Circle Wisconsin Midwest Marketplace. Year after year, this marketplace has grown exponentially, garnering widespread acclaim from both tour planners and suppliers alike.

WHAT I CAN DO FOR PLANNERS Circle Wisconsin is your go-to resource for crafting the ultimate itineraries through our beautiful state.

Trade and Consumer Sales Manager​ @ SoIN Tourism

GREATEST ACCOMPLISHMENT Being awarded the Spirit of TAP Award winner for 2023 by the tour operators of Travel Alliance Partners. I sit amongst some amazing previous award recipients.

WHAT I CAN DO FOR PLANNERS SoIN Tourism can provide itinerary planning, step-on guides, and excellent visitor services for your group tours to Southern Indiana. Your group will find a wide variety of things to do in this up-and-coming tourist destination.

Karen Murphy

Group Sales Manager​ @ Broadway In Chicago

GREATEST ACCOMPLISHMENT I had an award named after me when I was in high school, the theatre company used the award until they stopped doing business. The company was called JAMO and the award, the KAMO was given to the person who went out of their way to help the production succeed.

WHAT I CAN DO FOR PLANNERS We provide wonderful theatrical experiences for all types of groups ranging from young children to seniors and everyone in-between!

Robert Rogers

Publicity Director​ @ Whitewater Valley Railroad

GREATEST ACCOMPLISHMENT We have watched our ridership numbers grow each year as we continue to expand the number and types of excursions we offer.

WHAT I CAN DO FOR PLANNERS We provide multiple rail excursions, including one way options, that are perfect for large groups ranging from one half hour up to all day.

Torey Edgcomb

Travel became a passion for Torey when she studied abroad in University, first with a summer in Florence followed by a semester in Australia. Since then, she has traveled to 49 countries on 5 continents - with a goal of hitting all 7 continents before she turns 40!

Torey looks to build long-term relationships with her clients, to help them realize, plan for, and accomplish their travel bucket lists. She specializes in honeymoons & anniversaries, natural wonders, wildlife & safari experiences as well as luxury cruise & train travel. No ask is too little or too great- Torey relishes both simple weekend getaways + the challenge of complex itineraries.

When not traveling, Torey is based in Salt Lake City and enjoys hiking, skiing, pickleball & playing on her co-ed soccer team.

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• New Zealand
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• French Polynesia
• United States - Hawaii
• United States - California
• Beach & Sun

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The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time. The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time. The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time.

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• Towns near Moscow...

Towns near Moscow Travel Group 16 March, 2013

It's that time again! We'll be meeting at 10:30 Saturday, 16 March at One World Café, 533 S. Main Street, Moscow, Idaho. You'll find us in the "back room" with RS maps, blue and yellow books and maybe even various travel essentials. All you need to bring is your travel enthusiasm and your curiosity (no cats, please because food is served there)! Some of us are getting really excited about upcoming trips so bring your duct tape so you can get a word in edge-wise. (oh I forgot, I can't make it because of the St Joe's WineFest but Doug will be there!) And the question is, "who else will be there?"

I'll be there! No duct tape needed! I promise I will give others a chance to talk. Monte, did you and Sharon wind up at the pizza place last time?

Yes, and we are going again. Join us? Its nice. The waitress brought water in tall glasses and an extra bottle, like an olive oil bottle, all on a tray. she knocked one of the glassses over and I got wet from chest to right below the crotch. Oddly enough another waitress did the same thing to people behind us. They should rethink their water glasses and tall bottles. The menu is in Italian (in Moscow, Idaho) and the wine list is quite long. They've got beer too.

Oh, too bad about the water bottle! And for it to happen twice! We considered going there last night, but I downloaded the menu and it didn't look very non-dairy or vegan friendly (which is also weird for Moscow Id!!) We have been practicing our Italian menu skills and were looking to use them. Instead we took the RS Italian phrase book with us to Sangria Grill and entertained the troops with looking up dirty words and trying them out. Thank you RS for adding interesting phrases to your books! lol!

Oh no, Monte! That's terrible. I think when I do eventually get to go there, I'll make a point of not having water.

Darcy, I forget. Do you travel with a rain poncho? That could be the saving grace at the pizza place!

No, Pam, I don't take a poncho but my usual black raincoat. On Monte and Sharon's recommendation I now have a WeatherEdge which I'm "saving" for our May trip. BUT, I do believe that either of my raincoats would work well for the pizza restaurant. I can see it all now: the entire Moscow Travel Club marching across the street in our raincoats....on a sunny day of course! My plan is to beg them to not bring water!

So it appears we'll have Monte, Sharon, Pam, Doug there. Larry and Margy can't make it but I haven't heard from the rest of the group. Rog, will you be there? Has your convertible back pack gotten heavier or even lighter?

I don't think he has done a test pack lately, but is still auditioning items for inclusion. He and I are doing a pre-Italy quick trip to Florida in April to hone our selections. Hope the last-minute Wine Fest plans are coming along! We will miss you Sat.

Hopping to the top. We have have several catalogs we will happily part with if anyone wants them, Magellan's, Travelsmith, and Tilley. And, a demonstration of a Tilley travel jacket.

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