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Egencia joins American Express Global Business Travel

American express global business travel completes acquisition of egencia from expedia group.

London, UK; Seattle, Wash – November 2, 2021 American Express Global Business Travel (GBT), the world’s leading business partner for managed travel, has successfully completed the acquisition of Egencia, the leading digital travel management platform. As part of the transaction, Expedia Group has become a shareholder in GBT. Expedia has also entered into a long-term agreement to provide accommodations supply to GBT.

GBT will accelerate investment in the Egencia brand, its people and technology. GBT and Egencia will together offer the leading solutions across every segment of business travel. Teaming Egencia with GBT’s Supply MarketPlace, one of the most comprehensive sources for content and experiences in business travel, provides customers with more value and choice and offers suppliers enhanced access to business travelers.

Paul Abbott, GBT’s CEO, said: “Bringing GBT and Egencia together will create a winning formula that will define the future of travel. We will provide unrivalled value, choice and experiences to customers. Unrivalled value because together we’ll have the best content and deliver the best savings. Unrivalled choice because no one comes close to the breadth and depth of solutions we will offer. And unrivalled experiences because we have the best people and technology in the industry.”

Mark Hollyhead, President of Egencia, said: “Today is a significant moment in realizing the next important chapter for Egencia. Becoming part of an organization totally focused on business travel will accelerate Egencia’s growth and amplify what we do best – offer technology-driven solutions that address the ever-evolving needs of business travel and its many stakeholders.”

Ariane Gorin, President, Expedia for Business, added: “We are pleased to see Egencia grow with this new opportunity, especially as business travel comes back. At Expedia Group, we empower thousands of partners around the world with our best-in-class technology and vast inventory. Closing this deal, including our long-term agreement to provide lodging supply to GBT, is an important step forward in our ambition to strengthen the entire travel ecosystem and help all of our partners achieve their aims.”

With the close of the transaction, Mark Hollyhead, President of Egencia, will continue to lead the Egencia business reporting directly to GBT CEO Paul Abbott and will join GBT’s executive leadership team.

Media contacts:

For American Express Global Business Travel Martin Ferguson [email protected]

Expedia Group Dave McNamee [email protected]

About American Express Global Business Travel

American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and their employees prosper by making sure travellers are present where and when it matters. We keep global business moving with the powerful backing of travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organise meetings and events, and deliver business travel consulting.

Visit  amexglobalbusinesstravel.com  for more information about GBT, and follow @amexgbt on  Twitter ,  LinkedIn  and  Instagram .

About Expedia Group  

Expedia Group, Inc. companies power travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Our organization is made up of four pillars: Expedia Services, focused on the group’s platform and technical strategy; Expedia Marketplace, centered on product and technology offerings across the organization; Expedia Brands, housing all our consumer brands; and Expedia for Business, business-to-business solutions and relationships across the travel ecosystem. The Expedia Group family of brands includes: Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. 

For more information, visit www.expediagroup.com . Follow Expedia Group on Twitter @expediagroup , and check them out on LinkedIn www.linkedin.com/company/expedia/ .

Looking for better business travel solutions? Get in touch with us.

• Travel management Toggle submenu Egencia Overview Travel management solutions Amex GBT Neo1 Amex GBT Select Amex GBT Ovation Amex GBT Lawyers Travel Manage your corporate travel programme Corporate travel policy Travel risk management Travel expense management Reporting Travel management consulting Industry Solutions Transportation & Logistics

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American Express Global Business Travel Agrees To Acquire Egencia

American express global business travel agrees to acquire egencia from expedia group.

London, UK; Seattle, Washington—4 May 2021 American Express Global Business Travel (GBT) has made a binding offer to acquire Egencia, Expedia Group’s corporate travel arm. As part of the transaction, Expedia Group would become a shareholder in, and enter into a long-term strategic commercial agreement with, GBT.

The deal would bring Egencia, a leading digital travel management company, into the GBT family. GBT would continue to invest in the Egencia brand, its people and technology, as part of the world’s leading business travel platform.

Paul Abbott, GBT’s CEO, said: ‘Our strategy is to provide customers with unparalleled choice by having the best solutions for each managed travel segment that we serve. In Egencia, we would welcome the industry’s leading digital business travel platform’.

‘Egencia would be strengthened by GBT’s complementary technology, enterprise capabilities and cutting-edge content. This would create new opportunities for both multinational and small and medium-sized enterprise (SME) clients, suppliers and the talented teams within both organisations’.

Together, GBT and Egencia would offer comprehensive technology and customer solutions across every segment of business travel. Teaming Egencia with GBT’s Supply MarketPlace, one of the most comprehensive sources for content and experiences for business travellers, would give customers more choice and suppliers more access to business customers.

Meanwhile, with both the Egencia platform and GBT’s Neo Technology Group, the business would be positioned to build the best solutions for the future of business travel.

President of Expedia Business Services, Ariane Gorin, said: ‘We are thrilled by the potential transaction and what GBT and Egencia could achieve together, as Expedia Group seeks to simplify our business and be a leader in all of our endeavours. The combination of GBT’s leading solutions with Egencia’s great technology and team would help create the world’s best business travel offerings for customers and suppliers’.

‘At the same time, a greatly expanded, long-term accommodations supply agreement with Expedia Partner Solutions (EPS) would enhance GBT’s Supply MarketPlace and meaningfully further Expedia Group’s aim of empowering businesses across the entire eco-system’.

‘Expedia Group strongly believes in the robust return of travel, including in the corporate space. We’re excited about our potential ownership in GBT and our long-term arrangement to empower Egencia and GBT, as we do for thousands of other travel companies’, Gorin added.

The proposed deal is subject to consultation by Expedia Group and Egencia with their applicable employee representatives, as well as customary closing conditions, including regulatory approvals.

Media contacts:

American Express Global Business  KWT Global  [email protected]   +1 929-358-4068

Expedia Group  [email protected]

About American Express Global Business Travel

American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and their employees prosper by making sure travellers are present where and when it matters. We keep global business moving with the powerful backing of travel professionals in over 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organise meetings and events, and deliver business travel consulting.   Visit amexglobalbusinesstravel.com for more information about GBT, and follow @amexgbt on Twitter , LinkedIn and Instagram .

About Expedia Group

Expedia Group, Inc. (NASDAQ: EXPE) companies power travel for everyone, everywhere, through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travellers. The Expedia Group family of brands includes: Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™ and Expedia Cruises™.

© 2021 Expedia, Inc., an Expedia Group company. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

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American Express Global Business Travel Completes Acquisition of Egencia from Expedia Group

LONDON & SEATTLE --(BUSINESS WIRE)-- American Express Global Business Travel (GBT), the world’s leading business partner for managed travel, has successfully completed the acquisition of Egencia , the leading digital travel management platform. As part of the transaction, Expedia Group has become a shareholder in GBT. Expedia has also entered into a long-term agreement to provide accommodations supply to GBT.

GBT will accelerate investment in the Egencia brand, its people and technology. GBT and Egencia will together offer the leading solutions across every segment of business travel. Teaming Egencia with GBT’s Supply MarketPlace, one of the most comprehensive sources for content and experiences in business travel, provides customers with more value and choice and offers suppliers enhanced access to business travelers.

Paul Abbott , GBT’s CEO, said: “Bringing GBT and Egencia together will create a winning formula that will define the future of travel. We will provide unrivalled value, choice and experiences to customers. Unrivalled value because together we’ll have the best content and deliver the best savings. Unrivalled choice because no one comes close to the breadth and depth of solutions we will offer. And unrivalled experiences because we have the best people and technology in the industry.”

Mark Hollyhead , President of Egencia, said: “Today is a significant moment in realizing the next important chapter for Egencia. Becoming part of an organization totally focused on business travel will accelerate Egencia’s growth and amplify what we do best – offer technology-driven solutions that address the ever-evolving needs of business travel and its many stakeholders.”

Ariane Gorin , President, Expedia for Business, added: “We are pleased to see Egencia grow with this new opportunity, especially as business travel comes back. At Expedia Group , we power thousands of partners around the world with our best-in-class technology and vast inventory. Closing this deal, including our long-term agreement to provide lodging supply to GBT, is an important step forward in our ambition to power the entire travel ecosystem and help all of our partners achieve their goals.”

With the close of the transaction, Mark Hollyhead , President of Egencia, will continue to lead the Egencia business reporting directly to GBT CEO Paul Abbott and will join GBT’s executive leadership team.

About American Express Global Business Travel

American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and their employees prosper by making sure travellers are present where and when it matters. We keep global business moving with the powerful backing of travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organise meetings and events, and deliver business travel consulting.

Visit amexglobalbusinesstravel.com for more information about GBT, and follow @amexgbt on Twitter , LinkedIn and Instagram .

About Expedia Group

Expedia Group, Inc. (NASDAQ: EXPE) companies power travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Our organization is made up of four pillars: Expedia Services, focused on the group’s platform and technical strategy; Expedia Marketplace , centered on product and technology offerings across the organization; Expedia Brands, housing all our consumer brands; and Expedia for Business, business-to-business solutions and relationships across the travel ecosystem. The Expedia Group family of brands includes: Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

For more information, visit www.expediagroup.com . Follow us on Twitter @expediagroup , and check out our LinkedIn www.linkedin.com/company/expedia/ .

© 2021 Expedia, Inc. , an Expedia Group company. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

View source version on businesswire.com : https://www.businesswire.com/news/home/20211102005713/en/

For American Express Global Business Travel Martin Ferguson [email protected]

Expedia Group Dave McNamee [email protected]

Source: Expedia Group

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American Express Global Business Travel (Amex GBT) is a leading B2B travel platform, providing software and services to manage travel, expenses, and meetings & events for companies of all sizes.

Business and Corporate Travel

The right solution is as distinct as your business. Explore Amex GBT's suite of solutions to see which can best help cover your needs. From simple to tailored to high-touch care - whichever way you go, they'll be behind you, helping to make every trip count.

Meetings & Events  

Amex GBT Meetings & Events provides unforgettable experiences created with our comprehensive management and suite of services for a single event or your entire meetings portfolio.

Amex GBT Neo1 (Neo1 TM )  

Neo1 is a single spend management platform enabling you to issue American Express virtual Cards to employees using your American Express ® Business or Corporate Card to help your business purchase, expense, and report on employee spending. 1 Enrollment required. Fees may apply.

1 Card enrollment required for eligible American Express Business and Corporate Cards. Separate enrollment with each of Neo1 and American Express is required to utilize combined product offering. There is no fee to generate American Express virtual Cards. Other fees on the Neo1 platform may apply. For you to make a Card payment through the service, the supplier must be an American Express accepting merchant. Please contact your Neo1 representative or email  [email protected]  to learn more.

GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group and Egencia) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

American Express Global Business KWT Global [email protected] +1 929-358-4068

Expedia Group press contact: [email protected]

• Travel management Toggle submenu Egencia Overview Travel management solutions Amex GBT Neo1 Amex GBT Select Amex GBT Ovation Amex GBT Lawyers Travel Manage your corporate travel programme Corporate travel policy Travel risk management Travel expense management Reporting Travel management consulting Industry Solutions Transportation & Logistics

Egencia reviews

See how Egencia works

• Customer centre Toggle submenu Travellers Help centre Business traveller centre Download the app Travel arrangers Help centre Travel arranger centre Training resources Travel managers Connect community Product updates Customer training
• Watch a demo
• Request a demo
• About Egencia

A new era: American Express Global Business Travel goes Public

A new era: american express global business travel goes public.

Egencia is entering an exciting new chapter under its acquisition by American Express Global Business Travel. The powerful backing of Amex GBT makes Egencia part of the most valuable travel marketplace in the world. This brings a slew of benefits to customers, including:

• The most content for choice and value
• Leading global customer satisfaction
• Incredible depth of data that makes booking travel easy 

Recently, Amex GBT joined the list of companies going public in 2022. It went live on the New York Stock Exchange under the symbol ‘GBTG’. Amex GBT CEO, Paul Abbott, expressed optimism about his company’s future, saying, ‘Trading as a public company follows years of work strengthening our industry leadership position. While listing our company is an achievement, it also marks the beginning of a new phase of growth paired with a focus on delivering long-term shareholder value as the world’s largest publicly traded (business-to-business) travel platform.’  The team celebrated with an official bell ringing at the NYSE—take a look at the photos below.

Ringing the bell at the New York Stock Exchange on 22 June 2022.

An exciting day to commemorate the official public listing and ringing the bell at the New York Stock Exchange.

Inside the NYSE.

Paul Abbott, Chief Executive Officer at American Express Global Business Travel.

Paul Abbott poses outside the NYSE.

Discussing Amex GBT going public with media before the official ringing of the bell.

Smiles all around as the team celebrates a successful bell ringing.

Adding signatures to the wall of executives who rang the bell in years prior.

The Amex GBT poses in front of the New York Stock Exchange.

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What an Amex GBT-CWT Merger Means For Expedia and Booking.com

Dennis Schaal , Skift

March 27th, 2024 at 8:05 PM EDT

As in the planned American Express Global Business Travel Group merger with CWT, many marriages have in-law issues.

Dennis Schaal

Corporate travel could get complicated: Expedia Group has a big stake in Amex Global Business Travel. Booking.com is partners with CWT. What happens to those relationships if the merger between Amex GBT and CWT goes through? Amex GBT CEO Paul Abbott specifically noted CWT’s ties to Booking.com for Business as an upside to the deal as it tries to reach more small businesses customers.

“As you know, SME (Small and Medium Enterprise) is an important strategic focus area for us,” Abbott said in a conference call Monday to explain the proposed merger. “And it also represents an important strategic focus for CWT, who have been focused on expanding further in this area including a relationship with Booking.com for Business….”

Expedia Group, one of Booking.com’s largest rivals, had a 16% stake in Amex GBT at the end of 2023. Expedia also has a 10-year lodging supply agreement with Amex GBT that gives its clients access to Expedia hotel inventory.

What to Make of the Expedia-Booking.com Mashup

Skift reached out to several analysts about the potential rivalry in hotel supply between Expedia and Booking.com.

“There’s room for only one winner at the top of the podium,” said Atmosphere Research Group’s Henry Harteveldt. “Unless there is something in the contracts with either Booking or Expedia that guarantees one of them the place as the surviving provider, I would expect that Amex GBT will have Expedia and Booking participate in a type of bake off where the two make their case for being retained. It would, of course, be easier for Amex GBT to retain Expedia, since they are the incumbent, but Amex GBT may view this as an opportunity for a fresh look — and, perhaps, the opportunity to negotiate more favorable economic terms.”

On the other hand, Richard Clarke, managing director at AB Bernstein, didn’t see the mashup as an issue.

“Why not have both?” Clarke said. “My understanding is there is no cost of connection (for businesses) and this way you can pick the cheapest price of a hotel from each. I believe Trip.com has a similar relationship with both.”

Asked whether China’s Trip.com Group indeed has a supply relationship with both Expedia and Booking.com, a Trip.com executive wouldn’t get into specifics but said, “We are a platform so we do multi-sourcing.”

Indeed, Amex GBT already has a supply relationship with Booking.com, as it does with the three major global distribution systems, but they seem small when compared with the strategic relationship between Amex GBT and Expedia Group.

For its part, Expedia Group expects its supply partnership with Amex GBT to continue.

Asked about the implications of the Booking-CWT relationship and its own with Amex GBT, an Expedia Group statement said: “At Expedia Group, we power thousands of partners around the world with our best-in-class API technology and vast inventory. Our long-term agreement to provide lodging supply to Amex GBT was an important step forward in our ambition to power the entire travel ecosystem and help all of our partners achieve their goals. We look forward to continuing our partnership with them.”

Expedia’s Relationship with Amex GBT

Expedia Group’s equity stake and lodging supply agreement grew out of the sale of its Egencia corporate travel business to Amex GBT in late 2021. Expedia got a stake in Amex GBT and it secured a decade-long hotel-supply marketing agreement.

Amex GBT uses Egencia to handle small and medium-size enterprises — which is what Booking.com for Business does for CWT.

More than two years after Expedia’s sale of Egencia to Amex GBT, Expedia still provides transition services to Amex GBT related to the deal.

In its fourth quarter and full-year 2023 financial results, Amex GBT reported that it notched a record of $2.2 billion in SME client wins last year.

It defines these small- and medium-size enterprises as those doing less than $30 million in total transaction value per year — and Amex GBT is looking for a lot more of these deals if it brings CWT into the fold.

With the potential addition of CWT, Amex GBT expects to increase its SME business by 35%, Abbott said during the merger call.

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Tags: amex , amex gbt , booking holdings , booking.com , booking.com for business , business travel , corporate travel , cwt , egencia , expedia , expedia group , m&a , mergers , mergers and acquisitions , small businesses

Photo credit: A business traveler in London. Source: Nicholas F/peopleimag/Adobe Nicholas F/peopleimages.com / Adobe

American Express Global Business Travel to Acquire CWT in $570 Million Deal

Amex Global Business Travel

American Express Global Business Travel (Amex GBT) agreed to acquire its travel company rival CWT in a deal that valued CWT at approximately $570 million.  

Amex GBT is one of the largest travel management companies in the world, generating over $2.3 billion of revenue in 2023 and had 19,000 employees in 2022. The company was spun out from American Express as a joint venture with an investor group back in 2014 and provides a B2B travel platform that helps companies manage their travel, meetings and events. Founded in 1994, CWT is also one of the largest travel management companies in the industry serving over 4,000 customers and generating approximately $850 million of revenue every year.

“Joining forces with Amex GBT helps accelerate our vision of a tech-enabled future for business travel, where people and technology combine to deliver an exceptional customer experience,” said Patrick Andersen, CWT’s CEO, in a press release . “We are highly confident in the value creation of the combined company.”

The deal first must be approved by shareholders and regulatory authorities and is expected to close sometime later this year. The acquisition would also allow CWT’s clients to gain access to Amex GBT’s products and services, including Neo1 and Select, along with a broad portfolio of professional, consulting, sustainability and content services.  

“Bringing CWT onto the proven Amex GBT software and services model will create more choice for customers, more opportunities for people and more value for shareholders,” added Paul Abbott, Amex GBT’s CEO. 

Read this next: Internal Meetings, AI to Drive Meetings and Events Industry Growth in 2024

Logan Pratt joined Meetings Today in May 2023 as digital content coordinator, focusing on digital marketing efforts and covering breaking news stories for the Meetings Today website and newsletters. To send a press release or any information regarding the meetings and events industry please email  [email protected] .

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