online travel agency software

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Top 7 best travel agency software in 2024

What is travel agency software and who is it useful for, what benefits does travel agent software offer.

• Simplified booking processes: Customers can compare and book flights, accommodation, and services from various suppliers via a user-friendly travel booking system.
• Automation of back-office tasks: Automated itinerary creation, invoicing, and payments help businesses save time and boost productivity.
• Real-time inventory management: Centralized inventory data enables businesses to make customized recommendations and prevent overbooking.
• Built-in Customer Relationship Management (CRM): Businesses can better manage customer relationships by tracking interactions and preferences.
• Immediate cost savings: Businesses can access negotiated rates and discounts to provide competitive pricing.
• Enhanced decision-making: Businesses can easily access insights into sales, revenue, and other key metrics to help inform future business strategies.

What features and functionality to look for in travel agency software

The best travel agency software in 2024, 1. travelperk.

Core strengths:

How customers rate travelperk, travelperk pricing.

• Starter: This plan is completely free to use, with no monthly subscription fee. The first 5 bookings each month are completely free too (with a 5% booking fee thereafter). You’ll have access to consolidated invoicing, unlimited cost centers, one policy and approval workflow, and travel restriction information and alerts.
• Premium: For $99/month and a 3% booking fee, you’ll have access to concierge services and savings of up to 25% with VAT-ready invoices.
• Pro: For $299/month and a 3% booking fee, you'll unlock unlimited policy and approval workflows, unlimited budgets by cost center, custom reports and insights, and access to corporate rates.
• Enterprise: This option is designed for enterprise businesses that want to customize their requirements. To find out more about this plan, get in touch with an expert .

Discover today how to give your execs a top-notch travel experience that will have them smiling every step of the way.

• A centralized booking platform provides travel agents with access to a range of travel options, including flights, accommodations, car rentals, and more.
• Sabre’s GDS allows travel agents to search, compare, and book travel services for their clients.
• A mobile app enables travel management companies (TMCs), corporate travel managers, and travelers to access, manage and organize their business trips and itineraries.
• CRM tools help travel agencies manage customer information, preferences, and communication history.
• Reporting and analytics features provide insights into booking patterns, sales performance, and other key metrics to help travel agencies make informed business decisions.

How customers rate Sabre

Sabre pricing.

• Businesses can publish mini websites for each project to help their clients visualize the whole trip in one go.
• Businesses can consolidate suppliers within a personal catalog for easy management.
• Budgets can be adjusted flexibly using dynamic pricing to align with each client's requirements.
• Ezus automates trip costing to help agencies stay within each client's budget.
• Travel proposal documents and quotes can be customized and tailored to an agency’s unique branding.

How customers rate Ezus

Pricing information.

• Starter: $139 per month.
• Professional: $399 per month.
• Premium: $849 per month.
• Enterprise: Customized subscription prices are available for larger enterprises.

4. Dolphin Dynamics

• Tools to help manage and book travel services, including flights, accommodations, tours, car rentals, and cruises.
• A travel CRM helps agencies manage customer information, preferences, communication history, and interactions to boost targeted marketing efforts.
• Integrations with suppliers, including airlines, hotels, and car rental companies help agents access real-time product availability and accurate pricing information.
• Reporting and analytics features enable travel agencies to gain insights into sales, revenue, booking trends, and other key performance metrics.
• Each platform and its workflows and processes are customizable to meet the unique needs of each business.

How customers rate Dolphin Dynamics

Learn more about travelperk, 5. travelport.

• Travel agents can access booking platforms where they can search, compare, and book flights, accommodation, car rentals, and other travel services from multiple suppliers.
• Travelport provides APIs that enable travel agencies to integrate Travelport's data and booking capabilities into their own systems and websites.
• The platform’s “Productivity Automator” feature streamlines workflows and reduces the number of manual back-office tasks.
• Businesses can process payments, manage commissions, and handle financial transactions within the platform.
• Travel agencies can access reporting and analytics tools to gain insights into sales, revenue, booking trends, and other important performance metrics.

How customers rate Travelport

Travelport pricing.

• Businesses can improve efficiency and reduce costs with completely automated sales workflows.
• A reporting engine helps businesses access accurate profitability reports for each tour and package product.
• Reports on supplier performance help companies understand the revenue generated for each supplier, aiding in renegotiations for better commissions.
• Businesses can access multilingual quotes, invoices, and travel itineraries.
• Automated payment reminders enable quicker reconciliation.

How customers rate Lemax

Lemax pricing.

• Juniper’s booking engine enables businesses to create personalized vacation packages for their customers.
• Businesses can access yield management tools and adjust prices and offers according to market conditions.
• A flexible booking system enables customers, travel agencies, and affiliates to offer products at discounted or commission-based rates.
• Wholesale tour operators can easily offer a wide range of products from a single platform to reach thousands of clients.
• Businesses can manage their product portfolios and update availability, change prices, and sell complementary products directly from the platform.

How customers rate Juniper

Juniper pricing.

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

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Travel Agency Software

Find the best Travel Agency Software

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Showing 1 - 20 of 81 products

We’re making it easier, faster, and cheaper to book business trips and keep travelers safe and happy. The result is a smoother booking and travel experience for everyone, that also gives businesses all the control they need. Wit... Read more about TravelPerk

4.7 ( 403 reviews )

Lemax is an online software solution for tour operators that create, sell and operate multi-day tours and want to be more efficient and grow faster by digitalizing their business: 1) Get all products and calculations centralized,... Read more about Lemax

4.3 ( 14 reviews )

Egencia is a modern corporate travel management system for the fast-changing travel landscape. Egencia provides features to manage travel risk, support traveler well-being, and maximize ROI in your business travel program. - Comp... Read more about Egencia

3.9 ( 51 reviews )

Travefy Agent

Travefy helps travel advisors and travel professionals grow their businesses and wow clients! Travefy's comprehensive software platform helps travel advisors and professionals create branded client quote and itineraries, manage c... Read more about Travefy Agent

4.5 ( 15 reviews )

Zaui Software is a web-based reservation system that helps transport, tour & activity, event planning and rental companies with online booking and travel management. Its key features include user access control, reseller managemen... Read more about Zaui

4.3 ( 52 reviews )

TripCreator

TripCreator is a travel itinerary software designed to streamline and enhance the travel planning experience for travel agents, DMCs, and MICEs. It enables users to create customizable itineraries for customers. The software provi... Read more about TripCreator

4.5 ( 10 reviews )

Travellect is a cloud-based travel agency software that is designed specifically for travel agents, destination management companies, and tour operators. Users can associate suppliers with saleable travel products. They can choose... Read more about Travellect

5.0 ( 1 reviews )

Travenza.com

Travenza is a cloud-based hotel booking platform designed for travel agencies, tour operators, travel agents and consultants. It offers reservation management, payment processing, quote management and marketing functionalities wit... Read more about Travenza.com

4.0 ( 1 reviews )

Technoheaven TMS

Technoheaven is a travel software company based in USA/UAE/UK/Asia/India delivering end-to-end Travel Agency Software for tour operators and travel agencies to automate sales, operations and finances in a cost-effective way to max... Read more about Technoheaven TMS

4.6 ( 34 reviews )

PHPTRAVELS is PHP and MySQL-based travel agency software designed for the online travel and booking industry. The solution is suitable for owners of hotels, vacation rentals, travel agencies, tour operations, rental cars, cruises,... Read more about PHPTRAVELS

4.0 ( 85 reviews )

Tourwriter enables travel specialists and destination marketing professionals to craft chic, cutting-edge itineraries that stand out from the competition. We are an end-to-end tour operator software solution designed by tour opera... Read more about Tourwriter

4.5 ( 33 reviews )

Online Travel Reservation and Management System (OTRAMS) is a cloud-based hotel management solution that is suitable for travel businesses of all sizes. OTRAMS helps users manage bookings and operations from a single console ... Read more about OTRAMS

4.9 ( 25 reviews )

Toogo is a cloud-based tour operator software designed to help travel agencies create new products, market them online via websites and manage bookings. The key functionalities include a trip builder, sales management, logistics m... Read more about Toogo

4.8 ( 28 reviews )

Dolphin CRM

Dolphin is a cloud-based booking and information management software for tour operators and travel agents. The solution includes modules such as online booking, a product database and reservations. It is suitable for travel busine... Read more about Dolphin CRM

3.8 ( 20 reviews )

Designed for travel agencies and activity resellers, Hero is a comprehensive ticketing, payment, and booking solution that allows businesses to streamline reservation operations without the need for multiple systems. From customiz... Read more about Hero

4.8 ( 69 reviews )

Ezus is a travel management software that helps organizers create custom events and travel plans. The platform enables organizations to design budgets and programs. Ezus assists users with handling customer information using ... Read more about Ezus

4.6 ( 33 reviews )

REZY360 is a cloud-based travel management solution that enables businesses to streamline processes related to client communications, email marketing, customer databases and more. The profile management system lets administrators ... Read more about REZY360

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Regiondo is an all-in-one B2B booking software that lets you sell tickets online, manage bookings, show your availability and grow your business. The solution can be easily integrated into your own website to let your customers b... Read more about Regiondo

4.2 ( 53 reviews )

TripsCommerce

TripsCommerce is a hotel management solution suitable for small to midsize travel and accommodations businesses. Key features include website building, booking management and tour management. TripsCommerce enables users to re... Read more about TripsCommerce

TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps are available for iOS and Androi... Read more about TrekkSoft

4.5 ( 229 reviews )

Lanes & Planes

What is travel agency software?

Travel agency software is a tool that helps travel businesses and agencies manage their operations. It simplifies tasks such as booking reservations for flights, hotels, car rentals, and creating customized itineraries. The software also assists in tracking sales and commissions while providing detailed reports on business performance.

Moreover, this platform often includes features such as customer relationship management (CRM) to maintain a customer database and track customer interactions, invoicing to handle payments smoothly, and marketing tools to promote deals or packages.

Using travel agency software can help travel advisors and tour operators save time by automating routine processes, such as data entry and sending confirmation emails and invoices.

What are the core features of travel agency software?

Reservations management: Handle reservation processes such as online booking, scheduling, and modifying customer reservations for flights, hotels, or tour packages through a built-in booking engine. Reservation management also often includes availability checking and automatic booking confirmations. 

Itinerary creation : Assist in planning, scheduling, and organizing client trips. With the itinerary creation feature, details such as flight or train schedules, hotel reservations, and car rental details can be compiled into a single document for easy access during travel.

Payment processing : Handle transactions with clients securely. It processes various forms of payment, such as credit cards, debit cards, and digital wallets, for booking services such as flights, hotels, and car rentals. The feature ensures safe and efficient payment processing while maintaining transaction records for future reference.

What are the benefits of using travel agency software?

Simplifies the booking process : Travel agency software simplifies booking processes by automating tasks such as searching for and suggesting flights, hotels, and car rentals. Travel agents can book services quickly without checking multiple providers' websites or platforms for the best deals. Such a process saves considerable time and effort, resulting in an efficient booking process with fewer errors.

Manages customer information effectively : Travel agency software stores all customer-related personal information, such as contact details, booking history, and preferences, in one place for easy access. Such centralization helps travel agencies provide personalized service for online travel booking based on past interactions or preferences, enhancing customers' experience and leading to repeat business.

Automates invoicing and billing tasks: Travel agency software simplifies financial management by auto-generating invoices, calculating total costs accurately, applying discounts, if any, and sending them to clients. This level of automation reduces manual effort for staff members while minimizing errors in calculations or data entry for online booking, which can lead to customer dissatisfaction or revenue loss.

What are the potential issues with travel agency software?

Poor customer support: The tourism and travel business is fast-paced, so clients need quick resolutions for problems. If they encounter problems or have questions that aren't promptly addressed, it could cause frustration and negatively affect their overall experience. Having software that doesn't offer seamless customer support options might lead to losing customers to competing services offering better user assistance.

Inadequate payment gateways: Lack of adequate payment gateways limits the number of options customers have to make payments, which could lead to a loss in sales if preferred methods are not supported. Also, insecure or unreliable payment systems may deter clients due to security concerns, thereby further negatively impacting your business.

Lack of customization: Lack of customization means the inability to tailor services based on individual customer preferences, potentially leading to dissatisfaction and lost business opportunities. Customization helps provide personalized experiences, which is crucial for maintaining client loyalty and attracting new customers in a competitive market.    

How much does travel agency software cost?

Most travel agency software products are priced “per month” basis, and their entry-level pricing plan ranges from $49 to $99+* . An enterprise product priced higher may include additional features such as customized travel package management, advanced itinerary reporting and analytics, gift card and voucher management, and advanced booking widgets.

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of Feb. 13, 2024. 

What is travel agency software used for?

A travel agency software system centralizes processes related to booking management, payment processing, and client–agent communication. However, the software can have multiple use cases based on the data fed into the system and the tool's features leveraged. Some of them are:

Operations management : Travel agency software helps manage day-to-day travel management operations for businesses. These include task automation for repetitive tasks such as sending booking confirmations, generating invoices, and updating customer records. Additionally, the software helps create staff schedules and manage fleets for operators that provide transportation services by identifying peak booking periods.

Dynamic package creation : Travel agency software allows agents to dynamically create travel packages by combining flights, hotels, and leisure activities based on customer preferences. The software takes real-time pricing adjustments and availability updates from third-party websites and booking platforms, adding and modifying components for a client's trip accordingly.

Multi-channel booking integration : Travel agency software integrates with various third-party booking channels, ensuring that agents can seamlessly manage and synchronize bookings on these external platforms. Additionally, integrating multiple channels increases the visibility of a travel agency and its offerings. It also enables potential customers to find and book services through their preferred platform. The software ensures that bookings through such platforms are integrated into the central reservation system.

Which software tools integrate with travel agency software?

A travel agency tool integrates with various solutions for data export and import. We looked across thousands of reviews from software users in the travel industry to identify the products that the users frequently mentioned they integrated with their tools:

Stripe is an online payment platform that integrates with travel agency software to help accept and process digital payments from clients. Customers can send payments through such a payment gateway integration via their preferred mode, such as debit or credit cards or online banking. Stripe also helps generate invoices that businesses can use to track payments.  

Zapier is a workflow management software solution that offers task automation capabilities by providing integrations with various other applications and services, such as email marketing and customer relationship management (CRM) software. For instance, businesses can use Zapier to automate repetitive processes, such as data entry, sending booking confirmation and follow-up emails, and assigning agents to specific clients to manage customer support.   

Google Calendar is a calendar management and scheduling platform that helps businesses sync travel itineraries and booking details from the travel agency software to clients' Google Calendars. Google Calendar provides reminder notifications for upcoming events. By integrating with Google Calendar, travel agencies can help clients stay informed about their travel schedules, reducing the likelihood of missed flights or activities. 

QuickBooks is an accounting solution that integrates with travel agency software to keep track of customer financial data, including invoices, payments, and other internal financial transactions. Changes made in the travel agency software, such as booking updates, cancellations, or new transactions, can be reflected in QuickBooks in real time. This ensures that the agency’s financial records are consistently up-to-date .

Airtable is a collaboration platform that integrates with travel agency software and grants access to multiple team members to create a centralized database containing information about tour packages, customer information, and internal business data. Airtable allows travel agencies to create customizable tables and fields based on specific data requirements. This flexibility enables the customization of data structures to match the unique needs of the travel agency, accommodating various types of information, such as booking IDs, itineraries, service types, and other travel-related data.

*We identified these integrations mentioned most often in verified reviews of travel agency software published on Software Advice within the past two years. (as of Feb. 13, 2024).

Key considerations when purchasing travel agency software

Evaluate the ease of booking and reservation management: The ease of booking and reservation management directly impact the efficiency and effectiveness of operations. A user-friendly system allows quick bookings, updates, or changes to reservations, etc., leading to improved customer service experience and reduced operational errors.

Check the capability of creating customized travel packages: The ability to create customized travel packages allows for flexibility and personalization based on client preferences. This feature can enhance customer satisfaction, differentiate your services from competitors, and potentially increase revenue by offering unique experiences tailored specifically to individual requirements.

Assess the efficiency of customer relationship management functionality: Effective customer relationship management (CRM) features in travel agency software can help manage and analyze customer interactions, enhance relationships with customers, improve service quality, and increase retention rates. It also allows the identification of new potential clients, which ultimately drives sales growth. Therefore it's crucial to evaluate the efficiency of CRM functionality when purchasing such a tool.

Products evaluated for the pricing calculation were taken from Software Advice’s travel agency software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Software Advice's directory that offer them. 

This travel agency software buyers guide was authored by Software Advice’s content team. We develop our guides using the author's expertise, insights from 2M+ unique user reviews, and our proprietary data science algorithms to identify trends in user sentiment, preferences, and priorities. Some text was generated with assistance from artificial intelligence tools.

Travel Software for Customized trips

Ezus is the most powerful travel agency software for customized trips (fit, groups, mice). start today and increase your conversion by 25%., join +400 travel agencies powered by ezus.

Simplify your travel planning process

Ezus is an all-in-one software that helps travel organizers sell more efficiently by allowing them to quickly build tailor-made trips..

Customize your travels

Simple and interactive construction of your programs and itineraries, by automating your customization. Centralize all your products and tours in a collaborative catalog.

Automate your own budget builder

Streamline your quotations thanks to a customizable interface and automatic margin configurations. ‍ Your interactive budgets can be modified directly, like in an excel (only simpler).

Generate personalized travel docs

Through your library of highly customizable templates, you get automated documents like Proposals, Quotes, Travel Books, Contracts, Vouchers and many more in 7 languages. ‍ In a click, send them on a dedicated travel website

Handle directly your suppliers

Manage of your suppliers's reservations, availability and disbursements as well as your customers's payments. Through enhanced financial tables as well as task management get an easy overview of what is needed.

The software for and by travel experts in

It's your turn to take off, save time in your team and increase your request conversions by more than 25%, program and budget builder.

Streamline your calculations without forgetting any details. Quickly duplicate from your catalog or customize directly.

Digital Travel Documents

Automatically generate customized travel documents to impress your customers. Create also dedicated travel websites.

Supplier Management

Handle your relationships, payments, commissions, reservations, all in a single platform with financial reportings.

An overview and history of your projects designed to give you more autonomy

Role Management

Four degrees of monitoring your employees' rights & roles

CRM Integrated

A centralization of your customers from history to upcoming opportunities

Template's Library

A variety of fast & reliable default or homemade models for your document

Automated Workflows

A catalog connected to calculate budgets & margins and save directly.

Projects Pipeline

A pipeline view with status to easily manage your projects with your team

Tasks Management

Reminders and to-dos so as not to miss anymore any follow-ups

We're here to boost your Travel Business!

Examples made with ezus, impress your clients with customized client space..

Family Travel in Italy

Fit 14 days - 6p.

Roadtrip in Iceland

Long travel 30 days - 4p.

Honeymoon in New-Zealand

Fit 7 days - 2p.

Teambuilding in Corsica

Incentive 4 days - 25p, find out what agencies like yours have to say.

Local Agency (DMC)

Software that's easy to learn & a team that's available and efficient!

Lina & Jordan

Evasions USA

Ezus is revolutionary software for dmc

Fabian and his team

Railtrip Travel

Outgoing Travel Agency

Ezus is a pleasure to use. Ezus in 3 adjectives: simplicity, team responsiveness and ergonomics.

Maud & Frédéric

Trail the World

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Safety, a key point

We take the protection of personal data very seriously and will do everything in our power to protect your business in order to comply with the GDPR

Join Ezus today

Start boosting your agency with no commitments.

95% of travel experts recommend Ezus to friends or colleagues

SABRE FOR ONLINE TRAVEL AGENCIES (OTAs)

Software solutions to power your OTA platform for profitable growth

Drive conversion with customer-centric technology.

Every time a traveler shops for a trip, you’re competing with the most sophisticated online retailers for their attention and ultimately, conversion. With cloud-native microservices enabling more agility and shopping products to turbocharge the retailing experience, we can get you to market faster with online experiences that keep travelers coming back for more. All while maximizing your margin per booking with intelligent revenue management tools. Let’s work together to deliver the personalized experiences your customers are looking for.

Innovation to enrich your customers’ experience

Around the world, OTAs depend on Sabre to simplify the complex at scale. From access to the best fare in seconds to better conversion – consistently. Our sights are set on helping you be fast, frictionless and future-ready.

Go beyond the standard to enable smarter, more flexible travel retail experiences.

Manage and streamline your end-to-end travel payments process more efficiently than ever before.

A strategic partnership to strengthen our foundation of agility, scalabilty and continuous availability.

Products to meet your needs

Balance your travelers’ demands for agility, speed and self-service with your requirements for automation and efficiency. Our marketplace and software solutions can help you meet their needs with access to robust, relevant, global content across air, lodging, ground and sea.

Create experiences for your customers based on their personal preferences and trip context. Our retailing solutions help you serve up relevant content and then go beyond the fare to expand the definition of “value.” Enabling your business to upsell and cross-sell in a digital moment.

Distribution

Unlock a world of travel content through the global Sabre travel marketplace. Offer travelers an expanding selection of personalized options and the service they seek with direct access to industry-leading content.

Fulfillment

Wouldn’t it be nice to reduce costs while increasing productivity? Let us help. Give your travelers access to an automated, self-serve platform that you can easily execute and manage. Sabre fulfillment solutions can streamline your business operations while boosting your customer satisfaction.

What our customers are saying

Sabre believed in our vision when Hopper was in its infancy and has continued to support us as our strategic retailing and distribution partner since our beginning. Together our innovations have made Hopper the stand-out brand it is today. Fred Lalonde CEO and co-founder of Hopper

Our mission at Cleartrip is to make travel simple for our customers by leveraging best-in-class products and technologies. Sabre is well positioned to deliver us next-generation technology, and this will be an essential component in providing a superior customer experience. Amit Taneja Chief Commercial Officer | Cleartrip

“I didn’t know the level of support Sabre offers was even possible. It’s set the bar really high for any technology partner.” Bader Al-Bader CEO | Rehlat.com

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