Understanding the Virgin Voyages Refund Policy: A Comprehensive Guide

Understanding the Virgin Voyages Refund Policy: A Comprehensive Guide

Planning a cruise with Virgin Voyages? It’s essential to familiarize yourself with the company’s refund policy to ensure a smooth and stress-free experience. This comprehensive guide will walk you through the key points of the Virgin Voyages refund policy, providing you with valuable information to make informed decisions about your travel plans.

To start, let’s take a look at the most important points you need to know:

Cancellation Policy: Virgin Voyages has a well-defined cancellation policy that varies depending on the time of cancellation. It’s crucial to understand the deadlines and associated fees to make informed decisions about cancelling or modifying your reservation.

Refund Eligibility: Not all cancellations qualify for a refund, and the refund amount may vary based on the timing of your cancellation. Understanding the eligibility criteria and refund process will help you manage your expectations and plan accordingly.

Travel Insurance: While it is not mandatory, considering travel insurance can provide an added layer of protection in case unexpected circumstances arise. Virgin Voyages provides options for travel insurance, and it’s worth exploring these options to safeguard your investment.

To delve deeper into the Virgin Voyages refund policy, let’s explore each of these key points in detail:

Cancellation Policy

Virgin Voyages has a clear and transparent cancellation policy designed to provide flexibility and options for passengers. The specific terms and conditions depend on various factors, such as the length of the cruise and the time of cancellation. It’s crucial to understand the deadlines and associated fees to make informed decisions about cancelling or modifying your reservation.

Refund Eligibility

Not all cancellations qualify for a refund, and the refund amount may vary based on the timing of your cancellation. It’s essential to familiarize yourself with the eligibility criteria to determine if you are eligible for a refund. Virgin Voyages provides detailed information on their website regarding refund eligibility, ensuring transparency and clarity for their customers.

Travel Insurance

While travel insurance is not mandatory, it’s worth considering to protect yourself from unforeseen circumstances that may affect your travel plans. Virgin Voyages offers travel insurance options through trusted providers, and it’s advisable to explore these options to ensure you have adequate coverage for any unexpected events.

By understanding the Virgin Voyages refund policy, you can navigate the booking and cancellation process with confidence. It’s always recommended to review the policy in detail on the official Virgin Voyages website or consult with a travel agent to ensure you have the most up-to-date information.

Sources: – Virgin Voyages Refund Policy: [https://www.virginvoyages.com/terms-and-conditions](https://www.virginvoyages.com/terms-and-conditions) – Travel Insurance Options: [https://www.virginvoyages.com/travel-insurance](https://www.virginvoyages.

Can I get a refund if the cruise line changes the itinerary?

If you’re wondering about the refund policy for Virgin Voyages in case of changes to the cruise itinerary, rest assured that the company has a comprehensive plan in place. According to Understanding the Virgin Voyages Refund Policy: A Comprehensive Guide, if the cruise line makes any significant changes to the itinerary, such as port changes or cancellations, passengers are eligible for compensation. The refund amount varies depending on the nature of the change, but Virgin Voyages strives to provide fair and reasonable compensation to ensure customer satisfaction. For more detailed information on the specific refund policies and procedures, refer to the official Virgin Voyages website: https://www.virginvoyages.

Does Virgin Voyages do price adjustments?

Virgin Voyages does not offer price adjustments on their bookings. Once a reservation is confirmed and paid for, the price is final and cannot be changed. This policy ensures fairness and consistency for all customers. It is important for passengers to carefully review the pricing and terms before making a booking to avoid any misunderstandings or disappointments. For more information on Virgin Voyages’ refund policy, please refer to their official website. (Source: https://www.virginvoyages.

Do you really not tip on Virgin Voyages?

Virgin Voyages has a unique policy when it comes to tipping. Unlike traditional cruise lines, Virgin Voyages operates on a “no tipping” policy, meaning that gratuities are already included in the cost of your cruise fare. This includes all dining venues, group fitness classes, and basic beverages. However, if you wish to show appreciation for exceptional service, you can still choose to provide additional tips. It’s important to note that this policy applies to the majority of services on board, but some discretionary services such as spa treatments and alcoholic beverages may still have an additional gratuity added. Understanding the Virgin Voyages Refund Policy: A Comprehensive Guide provides more detailed information on this subject.

What time is disembarkation on Virgin Voyages?

Disembarkation time on Virgin Voyages is an important aspect to consider when planning your trip. According to the Virgin Voyages Refund Policy, the exact time of disembarkation can vary depending on several factors, such as the destination, ship schedule, and local port authorities. It is recommended to check the daily program or consult with the ship’s crew for the specific disembarkation time. Additionally, it is worth noting that Virgin Voyages emphasizes punctuality and encourages guests to follow the disembarkation instructions provided to ensure a smooth and efficient process. For more detailed information on disembarkation procedures and policies, you can refer to the official Virgin Voyages website at [insert reliable source link here].

Virgin voyages protection plan

Virgin Voyages offers a comprehensive protection plan that provides peace of mind for travelers. The plan allows guests to cancel their trip for any reason and receive a 100% refund in the form of a Future Voyage Credit (FVC). This FVC can be used to book a future cruise within one year of the original sail date. The protection plan also covers trip interruption, medical expenses, baggage protection, and more. It is important to note that the protection plan must be purchased at the time of booking and certain conditions apply. For more information on Virgin Voyages’ refund policy and protection plan, please visit their official website at [insert link to Virgin Voyages’ refund policy].

When it comes to booking a vacation, it’s important to have a clear understanding of the refund policy. This is especially true when considering a cruise with Virgin Voyages, a popular and innovative cruise line. In this comprehensive guide, we will delve into the intricacies of the Virgin Voyages refund policy, providing you with all the information you need to make an informed decision about your upcoming trip.

To begin, it’s essential to understand that Virgin Voyages has a unique refund policy that sets them apart from traditional cruise lines. Unlike many other companies, Virgin Voyages offers what they call a “no regrets” policy, which allows passengers to cancel their trip up to 48 hours before the scheduled departure and receive a full refund, including any non-refundable deposits. This is a significant advantage for those who may have uncertainties or changing plans.

One of the key aspects of the Virgin Voyages refund policy is the flexibility it provides. With the ability to cancel up to 48 hours before departure, passengers have the freedom to change their minds without incurring any financial penalties. This flexibility is particularly valuable in uncertain times or when unexpected circumstances arise.

It’s important to note that the “no regrets” policy does have some limitations. While passengers can cancel their trip up to 48 hours before departure and receive a full refund, there are certain fees and charges that may not be refundable. These can include fees for pre-booked services, such as specialty dining or spa treatments, as well as any travel insurance premiums. It’s crucial to review the terms and conditions of your specific booking to understand any potential non-refundable charges.

To ensure a smooth refund process, it’s recommended to contact Virgin Voyages directly to cancel your reservation. Their customer service team is well-equipped to guide you through the process and answer any questions you may have. You can reach them by phone at 1-954-488-2955 or through their website’s contact form.

While the “no regrets” policy provides great flexibility, it’s worth considering purchasing travel insurance for additional peace of mind. Travel insurance can help protect you in case of unforeseen circumstances that may prevent you from going on your cruise, such as illness, injury, or other personal emergencies. It’s important to carefully review the terms and coverage of any travel insurance policy before purchasing to ensure it meets your specific needs.

In conclusion, understanding the Virgin Voyages refund policy is crucial for anyone considering booking a cruise with this innovative cruise line. The “no regrets” policy provides passengers with the flexibility to cancel their trip up to 48 hours before departure and receive a full refund, including any non-refundable deposits. However, it’s important to be aware of any potential non-refundable charges, such as fees for pre-booked services. Contacting Virgin Voyages directly and considering travel insurance can help ensure a smooth refund process and provide additional peace of mind. By being well-informed about the refund policy, you can confidently plan your dream vacation with Virgin Voyages.

For more information on the Virgin Voyages refund policy and other frequently asked questions, please visit the official Virgin Voyages website: [https://www.virginvoyages.com/faqs/refund-policy](https://www.virginvoyages.

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Amusez-vous au casino ! (crédit image : Virgin Voyages)

C'est en repoussant les limites du divertissement que Virgin Voyages offre une expérience de croisière véritablement unique et inoubliable.

Les navires proposent également une large gamme d' activités pour répondre à tous les goûts. Que vous soyez adepte de sport, amateur de jeux ou friand de relaxation, vous trouverez votre bonheur à bord de ces super yachts luxueux.

Les luxueux navires Virgin Voyages : les Lady Ships

Le Scarlet Lady est le premier navire de la compagnie Virgin Voyages a avoir prit la mer. Effectivement, depuis 2021, ce bateau vous permet de découvrir à bord de ce merveilleux navire les eaux des Caraïbes .

Scarlet Lady est un navire luxueux, conçu pour refléter l'élégance d'un yacht. Ce navire est capable d'accueillir 2 770 passagers et 1 160 membres d'équipage pour des croisières inoubliables dans les Caraïbes.

Avec un tonnage brut d'environ 110 000 tonnes , le Scarlet Lady comporte plus de 1 400 cabines . Le design du navire est très original et ne vous laissera pas indifférent !

scarlet lady

Voyagez à bord du Scarlet Lady (crédit image : Virgin Voyages)

Découvrez les plus belles destinations d'Europe à bord du Valiant Lady . Ce somptueux navire sillonne les eaux européennes depuis 2022 et son port d'attache est Barcelone.

Le bateau est un véritable hommage à l'audace et à la force. Son nom latin "valere" qui signifie vaillant, évoque également le courage. Avec un tonnage brut de 110 000 tonnes , une longueur de 278 mètres et une largeur de 38 mètres , il peut accueillir plus de 2 770 passagers et 1 160 membres d'équipage . Doté de 1 400 cabines et de 17 ponts , il offre une multitude de services pour assurer un voyage mémorable à ses passagers.

valiant lady

Le Valiant Lady (crédit image : Virgin Voyages)

Le Resilient Lady est le dernier navire a avoir rejoint la flotte de la compagnie Virgin Voyages. Depuis 2023 , le Resilient Lady vous permet découvrir l'Australie, la Nouvelle-Zélande ainsi que l'Europe.

Avec un tonnage brut d'environ 110 000 tonnes , une longueur de 278 mètres et une largeur de 38 mètres , il peut accueillir plus de 2 770 passagers , assistés par un équipage de 1 160 personnes . Il dispose de plus de 1 400 cabines , dont certaines sont spécialement aménagées pour accueillir des personnes à mobilité réduite.

Ce superbe navire a effectué son inauguration lors d'un voyage de sept nuits dans les îles grecques , partant d'Athènes, avec des escales à Santorin, Rhodes, Bodrum et une nuit à Mykonos.

resilient lady

Le Resilient Lady (crédit image : Virgin Voyages)

Le Brilliant Lady , quatrième navire de Virgin Voyages, est actuellement en construction et prévu pour 2024 . Ce navire, dont le nom rend hommage à l'intelligence et l'autonomie des femmes du monde entier, se prépare à vous faire découvrir l es plus beaux endroits des Caraïbes . Bien que ses spécificités techniques et ses itinéraires n'aient pas encore été dévoilés, il partagera le même tonnage de 110 000 tonnes que ses navires jumeaux.

brilliand lady

Le Brilliant Lady (crédit image : Virgin Voyages)

Une gastronomie d'excellence, conçue par des chefs étoilés Michelin

Vivez l'expérience du tout inclus.

La gastronomie occupe également une place centrale au sein de l'expérience que propose Virgin Voyages. Ainsi, dans cette volonté de proposer l'expérience la plus extraordinaire possible, vous ne trouverez pas de buffet à bord des navires de la compagnies, Cependant, vous aurez à votre disposition plus de 20 restaurants qui sont INCLUS dans votre réservation.

De cette manière, vous aurez l'opportunité d'aller déguster de succulents plats dans des restaurants mexicains, italiens ainsi qu'un barbecue coréen. Tous les restaurants sont inclus, alors vous pourrez vous faire plaisir et passez d'excellents moments au sein de restaurants proposant des espaces intimistes afin de vivre des vrais moments de tranquillité avec vos proches !

Un restaurant ouvert 24h/24 !

Ce n'est pas tout ! Vous trouverez à bord des navires de la compagnies, un restaurant ouvert 24h/24 et 7j/7 . De ce fait, vous trouverez toujours un endroit pour manger, peu importe l'heure de la journée !

Déguster des plats conçus par de grands chefs étoilés Michelin

La compagnie de croisières Virgin Voyages a travaillé avec de grands chefs étoilés Michelin avec pour objectif de vous offrir de repas tout simplement d'exception ! Vous aurez donc l'opportunité de découvrir la cuisine de grands chefs comme Brad Farmerie ou encore Sohui Kim !

Faites votre choix parmi un large choix de restaurants

Extra virgin.

Voyagez avec ce restaurant, en plein cœur de la gastronomie italienne . Que ce soit avec des pâtes fraiches, de succulents fruits de mer, des viandes grillées ou encore des glaces maison, préparez-vous à déguster le meilleur de la cuisine italienne !

extra virgin

Prenez place à l'Extra Virgin (crédit image : Virgin Voyages)

Passez un moment convivial inoubliable dans le barbecue coréen Gunbae . Vous pourrez y manger des viandes d'exception tout en vous amusant. En effet, les repas commenceront par un jeu à boire coréen, c'est l'idéal pour passer de supers moments avec vos amis !

gunbae

Vivez un repas inoubliable au Gunbae (crédit image : Virgin Voyages)

Razzle Dazzle

Passez un superbe repas en toute décontraction au sein du Razzle Dazzle . Dans ce lieu branché, vous retrouverez aussi bien de succulents plats végétariens ainsi que des viandes . Vous pourrez ainsi y manger des plats audacieux au sein d'un confort américain.

razzle dazzle

Découvrez le Razzle Dazzle (crédit image : Virgin Voyages)

Vivez un extraordinaire voyage en plein cœur d'un steakhouse du milieu du 20e siècle avec une touche de modernité . Vous passerez assurément des moments d'exception au sein de ce restaurant mélangeant avec habilité la sophistication et la nostalgie.

the wake

L'éveil des sens au sein de The Wake (crédit image : Virgin Voyages)

Immergez-vous en plein cœur de la culture mexicaine au sein du restaurant Pink Agave . Dans ce voyage gastronomique, savourez les gourmandes saveurs provenant du Mexique et découvrez une immense collection de tequila et de mezcal. Le cerise sur le gateau, un DJ sera présent afin de vous faire passer un repas inoubliable dans une ambiance d'exception.

pink agave

Un voyage gustatif au sein du Pink Agave (crédit image : Virgin Voyages)

Partez à la découverte de superbes itinéraires avec Virgin Voyages

(re)découvrez l'europe (barcelone, grèce, espagne, italie, dubrovnik, france, toulon...).

Partez à la découverte des plus beaux lieux d'Europe et notamment de la Méditerranée dans des conditions de voyages luxueuses réservées aux adultes. Grâce aux itinéraires proposés par la compagnie, vous êtes sûr des lieux magiques de l'Europe comma jamais auparavant !

La sublime Athènes , la festive île d'Ibiza , la belle Corse , l'authentique Dubrovnik ou encore la lumineuse Palma de Majorque ne sont que des exemples des destinations que vous pourrez découvrir à bord des navires de la compagnie américaine. Une chose est sûr avec cette compagnie. C'est qu'entre des croisières adults only et des prestations de luxe, vos voyages européens auront une saveur unique !

grèce

Découvrez la sublime Grèce !

Voyagez au cœur des eaux cristallines des Caraïbes !

Commencez votre voyage en partant de Miami , Floride, et voguer vers des destinations exotiques. Les escales incluent San Juan à Porto Rico, Puerto Plata en République Dominicaine, Costa Maya et Cozumel/Playa del Carmen au Mexique sans oublier Key West , en Floride.

Découvrez des destinations phares des Caraïbes comme Bimini ou encore Mayan Sol ! Vous aurez ainsi le choix de vivre une croisière sous l'auspice des sensations fortes en faisant de la tyrolienne au dessus de la mer ! Il s'agit d'une expérience inoubliable pleine d'adrénaline. Vous aurez également la chance de manger des plats typiques provenant des Caraïbes, voyage gustatif garantie ! Et pour finir, vous aurez aussi l'opportunité de de vous reposer avec une vue extraordinaire à Nassau !

caraibes

Partez à la découverte des Caraïbes !

Chaque croisière est conçue pour vous offrir une expérience unique et mémorable , avec une attention particulière portée aux détails.

Réservez votre voyage inoubliable dans le Pacifique Sud et découvre l'Australie et le Nouvelle-Zélande

Explorez l'Australie et la Nouvelle-Zélande avec Virgin Voyages et plongez dans une aventure unique en son genre. Vous aurez ainsi l'occasion de découvrir des villes fascinantes comme Hobart en Tasmanie ou encore Burnie en Australie.

Découvrez les  paysages grandioses de la Nouvelle-Zélande, dignes du Seigneur des anneaux, et laissez-vous émerveiller par la beauté des îles du Pacifique . Et admirez la faune et la flore exceptionnelles de l'Australie, abritant des espèces uniques comme les kangourous et les koalas.

Profitez de formules tout inclus pour une expérience sans stress. Vous pourrez ainsi vous concentrer sur l'essentiel : l'exploration et la découverte de ces terres lointaines et envoûtantes.

Ne manquez pas cette chance de vivre une aventure inoubliable, réservez dès maintenant votre voyage au cœur du Pacifique Sud avec Virgin Voyages !

australie

Un voyage inoubliable en Australie !

Effectuez une croisière transatlantique inoubliable avec Virgin Voyages !

Virgin Voyages est aussi réputé pour ses croisières transatlantiques , offrant des voyages de 14 jours (mais pas seulement !)  à travers l'océan Atlantique. Ces croisières sont idéales pour ceux qui souhaitent vivre une expérience de voyage plus longue et plus immersive.

Les croisières transatlantiques de Virgin Voyages vous permettent de découvrir de nouvelles cultures et de voir des sites spectaculaires tout en profitant des luxueux équipements et des nombreux divertissements des navires.

Profitez d'une escale à Marina di Carrara en Italie, une destination populaire pour ses plages de sable blanc et ses carrières de marbre historiques.

Les croisières transatlantiques de Virgin Voyages sont également une excellente occasion de visiter  Palma de Majorque , une île espagnole connue pour ses plages magnifiques et sa vie nocturne animée.

Les points de la compagnie de croisière Virgin Voyages

Des croisières réservées aux adultes

Des prestations de luxe

Les frais de service et le wifi illimité inclus dans le prix

Une restauration flexible

Des navires innovant et luxueux

Expériences uniques : Des spectacles époustouflants, des événements et des activités immersives

FAQ Virgin Voyages : on répond à vos questions !

Virgin voyages est-il réservé aux adultes .

Oui, Virgin Voyages est une compagnie de croisière spécialement conçue pour les adultes. L'ensemble de ses navires, appelés les Lady Ships , sont réservés aux personnes âgées de 18 ans et plus . Cette politique permet à la compagnie de proposer une expérience de croisière unique, mêlant luxe et tranquillité, sans la présence d'enfants. C'est l'une des caractéristiques qui distingue Virgin Voyages des autres compagnies de croisières. Elle offre ainsi une atmosphère plus calme et relaxante, idéale pour les couples, les groupes d'amis ou les voyageurs solitaires à la recherche d'une escapade paisible.

Combien de navires la compagnies Virgin Voyages possède-t-elle ?

La flotte de Virgin Voyages se compose actuellement de trois navires opérationnels. Ces trois navires, connus sous le nom de Lady Ships, sont le Scarlet Lady , le Valiant Lady et le Resilient Lady . Ces navires, mis en service respectivement en service en 2021, 2022 et 2023.

La compagnie a également commandé un quatrième navire, le Brilliant Lady , dont la livraison est prévue pour 2024. Ce navire viendra rejoindre les rangs de la flotte Virgin Voyages et promet de proposer une expérience de croisière à la hauteur des autres Lady Ships.

Tous les navires de Virgin Voyages sont-ils identiques ?

Bien que les navires de Virgin Voyages partagent des caractéristiques communes, chaque navire possède des éléments distinctifs. Par exemple, le Scarlet Lady est le premier navire de la flotte et se distingue par ses suites exclusives. Le Valiant Lady offre une expérience unique en Europe, tandis que le Resilient Lady est connu pour ses itinéraires en Grèce. Le futur Brilliant Lady devrait également présenter des spécificités uniques. Cependant, tous partagent une conception similaire, un tonnage de 110 000 tonnes et une capacité d'accueil de près de 2 800 passagers.

Les croisières Virgin Voyages sont-elles chère ?

En comparaison avec d'autres compagnies de croisières, Virgin Voyages se situe dans une gamme de prix plutôt haute . Cependant, la compagnie justifie ces tarifs par une offre de services de haute qualité et de nombreuses prestations incluses.

Il est important de souligner que chez Virgin Voyages, beaucoup de services sont inclus dans le prix de base de la croisière tels que la Wifi, les frais de service ou encore l'accès à tous les restaurants présents sur les navires.

N’hésitez pas à nous contacter au  03.20.01.65.65  afin que l’un de nos experts croisière puisse organiser votre prochaine croisière Virgin Voyages.

Aucune croisière ne correspond à votre recherche, recherchez votre virgin voyages.

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Virgin voyages travel protection.

If you’re planning a cruise with Virgin Voyages, you may be wondering if you need travel insurance or protection. While it’s not a requirement, it’s always a good idea to have some form of coverage to protect you in case of unexpected events. That’s where Virgin Voyages Travel Protection comes in.

What is Virgin Voyages Travel Protection?

Virgin Voyages Travel Protection is a comprehensive insurance program designed specifically for Virgin Voyages guests. It provides coverage for travel issues such as trip cancellation, trip interruption, emergency medical services, baggage delay, and more.

Offered by Arch Insurance Company, Virgin Voyages Travel Protection is available for purchase at the time of booking your cruise. It’s a great way to add peace of mind to your vacation and protect yourself from unexpected events.

What are the Benefits of Virgin Voyages Travel Protection?

Virgin Voyages Travel Protection offers a number of benefits to guests, including:

These benefits can provide peace of mind and financial protection in case of unforeseen circumstances that may disrupt your travel plans.

What are the Coverage Options for Virgin Voyages Travel Protection?

Virgin Voyages Travel Protection offers two options for coverage:

1. Standard Coverage: This coverage includes trip cancellation and interruption, baggage delay and loss, emergency medical services, and 24/7 travel assistance services.

2. Cancel for Any Reason Coverage: This coverage includes all benefits of the Standard Coverage, as well as the ability to cancel your trip for any reason, up to 48 hours before departure. This coverage is only available if purchased within 14 days of making your initial trip deposit.

How Much Does Virgin Voyages Travel Protection Cost?

The cost of Virgin Voyages Travel Protection varies depending on the cost of your cruise and the coverage option you choose. Standard Coverage typically ranges from $89 to $199 per person, while Cancel for Any Reason Coverage ranges from $199 to $329 per person.

It’s important to note that the cost of travel protection is non-refundable, and that cancellation fees may still apply even if you have purchased coverage.

How Do I Purchase Virgin Voyages Travel Protection?

Virgin Voyages Travel Protection can be purchased at the time of booking your cruise. Simply select the coverage option that best meets your needs and add it to your reservation.

If you have any questions or concerns about travel protection, be sure to contact Virgin Voyages’ customer service team for assistance.

If you’re planning a cruise with Virgin Voyages, consider purchasing travel protection to provide peace of mind and financial protection in case of unexpected events. With two coverage options to choose from and a range of benefits, Virgin Voyages Travel Protection is a great way to ensure that your vacation is stress-free and enjoyable.

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Conditions Covid-19

Compte tenu de la pandémie de covid-19, comment virgin atlantic garantit-elle un vol en toute sécurité .

Alors que le monde rouvre aux voyages, votre bien-être, votre santé et votre sécurité restent la priorité de Virgin Atlantic . Pour vous assurer un voyage sûr et agréable, vous pouvez vous attendre à quelques changements tout au long du voyage. Virgin Atlantic a fait un effort supplémentaire pour vous offrir la tranquillité d’esprit lorsque vous voyagez afin que vous puissiez voler en toute sécurité et bien :

  • Conseils aux voyageurs et guide de test COVID-19.
  • Politique de masque facial.
  • Nettoyage primé.
  • Politique de réservation flexible.

Conseils aux voyageurs et guide de test COVID-19

Chez Virgin Atlantic Page Conseils aux voyageurs vous pouvez trouver tout ce que vous devez savoir, des dernières alertes et restrictions de voyage aux conditions d’entrée et aux guides d’aéroport . Comme Test COVID-19 est désormais susceptible de faire partie intégrante de l’expérience de voyage et les exigences diffèrent selon les pays, Virgin Atlantic a créé une liste de contrôle pour vous aider à trouver tout ce dont vous avez besoin pour préparer votre voyage de l’explication des termes et du type de test requis à l’endroit où se faire tester et se préparer à voler.

Pour encore plus aider les clients, Virgin Atlantic a lancé Virgin Atlantic FlyReady, un outil de santé numérique pour rationaliser les voyages transatlantiques . Le nouvel outil, entièrement intégré sur virginatlantic.com (aucun téléchargement d’application tierce nécessaire), aide les clients à prouver qu’ils ont le bon test COVID-19 et relie leur statut FlyReady à leur réservation.

Politique relative aux masques faciaux

Virgin Atlantic respecte les dernières réglementations gouvernementales et exige que vous portez un masque en tout temps à bord et dans tout l’aéroport . Vous ne pouvez retirer le masque facial que pour manger ou boire (lorsque cela est raisonnablement nécessaire), pour prendre des médicaments ou pour éviter de vous blesser ou de vous blesser ou de blesser d’autres personnes.

Il y a quelques exemptions de l’obligation de porter un masque :

  • Si vous ne pouvez pas porter, mettre ou retirer un masque facial en raison d’un handicap, d’une maladie ou d’une déficience physique ou mentale, ou sans détresse grave.
  • Si vous voyagez avec ou aidez une autre personne qui utilise la lecture labiale pour communiquer.
  • Les enfants âgés de 11 ans et moins, sauf lorsqu’ils voyagent à destination/en provenance des États-Unis, lorsque tous les voyageurs âgés de 2 ans et plus doivent porter un masque facial à tout moment.

Si vous êtes dispensé de porter un masque facial, vous devez en informer l’équipe d’assistance spéciale au moins 48 heures avant votre vol. . Lorsque vous arrivez à l’aéroport, il peut vous être demandé de fournir une notification formelle de votre exemption sous la forme d’un certificat ou d’une lettre signée par un professionnel de la santé dûment qualifié. Si vous voyagez sans notification formelle de votre exemption et choisissez de ne pas porter de masque, il se peut que vous ne soyez pas autorisé à voyager.

Nettoyage primé

Virgin Atlantic a reçu le prix Statut Diamant en Santé et Sécurité par APEX et SimpliFlying . Cette norme la plus élevée possible montre ses efforts pour créer le parcours client le plus sûr possible et son engagement à assurer la sécurité du personnel et des clients tout au long de la pandémie de Covid-19.

Dès votre arrivée à l’aéroport, vous constaterez que tout est mis en œuvre pour assurer votre sécurité. Pour assurer que la distance de sécurité soit respectée le nombre de clients est limité dans les zones d’enregistrement et les files d’attente, et des marqueurs de file d’attente ont été ajoutés pour vous aider à garder vos distances pendant que vous attendez. Les comptoirs d’enregistrement et les bornes libre-service sont tous régulièrement nettoyés et désinfectés avec des produits de haute qualité, testés pour être efficaces contre les virus.

À la porte, la distance de sécurité est une priorité tout au long embarquement qui se limite à petits groupes de passagers à la fois . Afin de minimiser les contacts, il vous sera demandé de scanner votre carte d’embarquement et montrez votre passeport pour inspection et l’embarquement commencera de l’arrière vers l’avant de l’avion.

A bord, chaque passager reçoit un Health Pack avec des masques de qualité médicale, des lingettes de surface et du gel pour les mains. Pour minimiser les contacts, le magazine de bord Vera et le service Retail Therapy ne sont pas disponibles à bord pour le moment, mais vous pouvez toujours pré-commander votre duty-free.

Pour vous assurer que les cabines des avions sont propres et sûres pour votre vol, Virgin Atlantic nettoie tout à bord avec des produits de qualité hospitalière avant chaque vol : essuyer les tablettes, les poches des sièges, les écrans, les casiers suspendus, les salles de bains, etc. Aussi, avant chaque vol pour s’assurer que chaque zone est assainie et désinfectée, une équipe de nettoyage professionnelle effectue pulvérisation électrostatique de la cabine avec un désinfectant de haute qualité .

L’air à l’intérieur de la cabine est entièrement renouvelé toutes les 2-3 minutes. Filtres HEPA intégrés utilisez un flux d’air vertical et extrayez plus de 99,999% des particules de l’air, y compris les bactéries et les virus.

Politique de réservation flexible

La politique de réservation flexible de Virgin Atlantic vous donne la liberté de réserver en toute confiance, sachant que, si vous en avez besoin, vous pouvez apporter des modifications sans frais. La politique suivante s’applique aux réservations effectuées à partir du 3 mars 2021, pour toutes les classes de réservation (y compris Economy Light) et tous les types de billets (y compris ceux qui seraient normalement non modifiables) sur toutes les routes internationales de Virgin Atlantic .

Pour tous les voyages jusqu’au 30 avril 2022 inclus, vous pouvez modifier la date aussi souvent que vous le souhaitez, choisir une autre destination ou si vous souhaitez qu’une autre personne profite de votre billet, faire un changement de nom . Vous devez seulement vous assurer d’apporter des modifications avant votre date de départ initiale et que vous terminez votre nouveau voyage avant le 30 avril 2023 .

Si vous n’êtes pas sûr de vos plans de voyage et vous souhaitez annuler votre vol, vous pouvez le convertir en Travel Voucher que vous pouvez utiliser pour acheter un futur vol Virgin Atlantic ou même faire une réservation pour quelqu’un d’autre.

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Virgin Voyages

virgin voyage protection

Ahoy Sailor! Virgin Voyages is on a mission to create the world’s most irresistible travel brand. We’re seeking to redefine what you should expect from a holiday at sea and create an Epic Sea Change For All.

Our first ship, Scarlet Lady, is unlike any other ship you’ve ever met. With RockStar Quarters, champagne on demand and amazing food, this is cruising but not as you know it. 

Virgin Voyages' suite

Sailor wellbeing is our priority – we want you to feel your absolute best. A dose of ‘Vitamin Sea’ is naturally intertwined across the entire ship, with a mix of high-energy moments coupled with relaxation and rejuvenation.

A bar onboard Virgin Voyages' ship Scarlet Lady

Virgin Voyages is committed to having one of the cleanest fleets at sea, by investing in clean efficient technologies and implementing policies to reduce our environmental footprint. You won’t find single-use plastics onboard our ships – we want everyone to make use of recyclable and reusable materials.

Virgin Voyages second ship, Valiant Lady, calls Barcelona her home – setting sail through the Mediterranean in the summers and spending her winters voyaging down in the Caribbean.

In partnership with the Virgin Group, Virgin Voyages is jointly funded by Bain Capital, one of the world’s leading private multi-asset alternative investment firms.

Latest Virgin Voyages stories

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Related Virgin Companies

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Tout savoir sur la compagnie Virgin Voyages

Compagnie Virgin Voyages

Quels navires composent la flotte Virgin Voyages ?

  • Brilliant Lady
  • Resilient Lady
  • Scarlet Lady
  • Valiant Lady

Virgin Voyages , qui se nommait à sa création en décembre 2014 "Virgin Cruises", est dirigée par Tom McAlpin. Son siège social se situe à Plantation en Floride (États-Unis).

Actuellement, la compagnie compte 3 navires opérationnels. Le dernier né est le Resilient Lady (livré en 2022). La compagnie a également commandé aux chantiers navals de Ficantieri à Sestri Ponente près de Gênes (Italie) un quatrième navire, Brilliant Lady attendu pour décembre 2023.

Les destinations proposées par Virgin Voyages pour ses croisières sont principalement les Caraïbes et la Méditerranée. Les croisières aux Caraïbes partent de Miami (Floride, États-Unis) et ont pour escales : San Juan (Porto Rico), Puerto Plata (République Dominicaine), Costa Maya (Mexique), Cozumel/Playa del Carmen (Mexique) et Key West (Floride, États-Unis). Lors de chaque croisière, le navire fait escale à The Beach Club at Bimini , l'île privé de la compagnie aux Bahamas. Les croisières en Méditerranée occidentale partent de Barcelone (Espagne) et ont pour escales : Marseille (France), Toulon (France), Monte-Carlo (Monaco), Marina di Carrara (Italie), Ajaccio (Corse, France), Olbia (Sardaigne, Italie), Cagliari (Sardaigne, Italie), Palma de Majorque (Baléares, Espagne), Ibiza (Baléares, Espagne), Malaga (Espagne), Gibraltar (Royaume-Uni). Les croisières en Méditerranée orientale partent du Pirée (Athènes) et ont pour escales : Santorin (Grèce), Rhodes (Grèce), Bodrum (Turquie), Mykonos (Grèce), Split (Croatie), Dubrovnik (Croatie), Kotor (Montenegro) et Corfou (Grèce).

Attention, les croisières de Virgin Voyages sont Adult Only (réservées aux adultes de + de 18 ans) et elles incluent :

  • Les boissons non alcoolisées à volonté (eau plate, eau gazeuse, jus non pressé, soda, thé et café) ;
  • Le WiFi (hors streaming qui est payant) ;
  • Les divertissements et spectacles ;
  • Les repas dans "tous" les espaces de restauration à bord (+ de 20) ;
  • Les cours de fitness en groupe ;
  • Les conseils et les pourboires.

Aucun forfait boissons n'est proposé par Virgin Voyages (ni en ligne, ni à bord).

Quels sont les frais de service (ou pourboires) chez Virgin Voyages ?

Le paiement des frais de service chez Virgin Voyages : le montant est ajouté au prix de votre croisière lors de la réservation.

Quel est le bon plan Virgin Voyages du moment ?

Bon plan croisière Europe du Nord à bord du Resilient Lady

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Resilient Lady - Virgin Voyages

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durée  5j/4n  date  14 septembre 2024 dès 401€ /pers 688€ /pers

11 things I loved on Virgin Voyages — and 6 that I kind of hated

Summer Hull

I've rapidly gone from vacationing on shore to setting sail as a regular cruise passenger. Despite becoming a happy family cruiser in recent years, I really had no idea how I'd react to leaving my kids back home with their grandparents to step onto an adults-only Virgin Voyages ship with my husband. After all, every cruise I've previously enjoyed has been with our kids on Disney Cruise Line .

Given the kid-free policy and edgy, adult-oriented slant to cruising the line offers, I wasn't quite sure what I'd think of this sailing. While I could imagine the cruise being the best four days of my life, it also wouldn't have surprised me if it was the four weirdest days I've ever had at sea, as the line offers a drastically different take on cruising than what I'm used to.

Ultimately, our cruise ended up being somewhere in the middle, offering many highlights, plus a few downsides. Which details did I love, and which could use some work? Here are my favorite and least-favorite parts of Virgin Voyages cruises.

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Hated: Boarding

I've admittedly become a bit spoiled with Disney's boarding process as a concierge passenger , so I knew this experience would be different. Still, even with that upgraded option factored out, I strongly disliked the boarding process with Virgin Voyages.

Unlike Disney Cruise Line, which permits entry into the terminal as you wait and staggers arrival times so passengers are processed faster, Virgin Voyages requires cruisers to stand outside — in my case, that meant in the Florida heat — in roped-off rows based on your time slot and wait until it's your turn to enter the terminal.

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Lines are allowed to form much earlier than the posted times suggest, causing the area to get crowded fast. We arrived at 1:25 p.m., got through the outside portion of the line at 1:57 p.m., were upstairs in the packed terminal at 2:11 p.m. and eventually walked on board at 2:39 p.m. Had we not received a Group 1 boarding pass after figuring out the wristband situation for those with status in the Virgin Voyages program , we would have boarded in a later group.

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Loved: The diversity of passengers

Despite what some initial buzz and marketing may have indicated, Virgin Voyages is not a ship exclusively full of 20- and 30-somethings.

In fact, we met and spent time with folks of every age, spanning from their 20s to their 80s. Passengers were not only extremely friendly overall, but they were diverse in pretty much every observable way.

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Maybe part of our impression stems from how starved for adult interaction we've been in the past few years, but we found everyone we met to be fabulous. The people on board truly were a highlight of the experience for us.

Related: First look: 10 things to love about Virgin Voyages' new Valiant Lady cruise ship

Hated: The cabin bathroom

Although our cabin was decent enough, one part of the space was borderline unbearable: the cabin bathroom.

Coming from Disney Cruise Line, which offers a split-bathroom layout in most cabins so you have two distinct spaces that can be used at the same time, we found this one tiny bathroom to be difficult to tolerate.

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If you're cruising solo, it's tight but workable, but if you plan on traveling with another person, know that you'll have limited bathroom space to work with. Sharing the space with someone else for days on end quickly becomes an unpleasant experience.

Related: 5 reasons why Disney cruises aren't just for kids

Loved and hated: The pools

Let's start with the good elements of the pool area.

With no kids on the ship, there are times when the main pool and hot tubs are not as busy as they would be on a typical cruise. In fact, we often had them to ourselves when visiting early in the day, during popular port days and at night.

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However, the main pool is unquestionably small for the number of passengers on board.

Although our sailing was far from full capacity, the pool deck was overcrowded during prime pool times. On sea day afternoons, expect body-to-body pool time if you're set on taking a dip.

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To get around this inconvenience, do as we did and strategically time your pool visits so you're avoiding the peak swimming hours.

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Related: Use these credit cards to maximize your next cruise vacation

Loved: The ports of call

If I never take a cruise to Nassau in the Bahamas again, it'll be fine. I have nothing against Nassau, but the destination's spread-out layout and pricey excursions make it a place we feel we've adequately experienced during previous visits.

Our time with Virgin Voyages did not include a stop in Nassau, much to our relief. I was thrilled to have Key West as a port of call on this sailing, as I've been to Key Largo but never as far south as Key West. It can be extremely expensive to visit Key West as an overnight guest, so being able to check it out without paying hotel rates was phenomenal.

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The dock is essentially in the heart of town, so I was able to walk off and do a $50 group bike tour I booked through Virgin Voyages. But even if you didn't want to do any organized activities, the heart of Key West is pretty compact. You can quickly get to a variety of restaurants, bars and noteworthy activities just blocks from the dock, so it's easy to hop off, have some fun on land and then hop back on the ship.

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My three-hour bike tour with Key Lime Bike Tours was capped off with an included slice of key lime pie at the Key Lime Pie Company, which I savored before wandering over to Conch Republic Seafood Company to have some delicious coconut shrimp. Key West was an incredibly easy-to-navigate and enjoyable port that I would happily return to again.

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Our cruise also included a stop at Bimini, a less-crowded Bahamian island that's home to Virgin Voyages' private beach club. To get to the club, all you have to do is hop on the complimentary tram at the port.

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Like Nassau, you'll find beautiful beaches here. Yet Bimini's quieter setting makes it easier to truly unwind while lounging on the soft sand and swimming in the crystal-clear water. Not to mention, the beach club's beautiful pool and tasty (complimentary) food add to the feeling of treating yourself while on vacation. What's not to love about all of that?

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Hated: The app's constant crashing

When I read complaints about Virgin Voyages' app before the cruise, I admit I may have rolled my eyes. How much can an app influence the enjoyment of your cruise?

Well, when everything from ordering room service to registering for dinner or activities is housed in that app, it turns out that it can affect you quite a lot.

When the app worked, it was useful and an excellent way to stay on top of all your bookings and daily schedule. However, when it became totally unresponsive at least a dozen times, I found myself starting to stress. It was not the feeling of total relaxation I seek while on vacation.

On several occasions, I resorted to restarting my phone in an effort to fix the problem. But much to my disappointment, my phone was not the problem. It was a widespread issue that others experienced, too, so mentally prepare for this inconvenience and set your expectations accordingly.

Loved: Most food and the lively Korean restaurant

A lot of the food and restaurants on the ship are pretty fantastic. While there were some culinary misses, for the most part we enjoyed the venues we visited.

That said, there was one restaurant in particular that deserves its own love letter: Gunbae.

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At this Korean barbecue joint, dinner is served in booths that you share with fellow cruisers. We initially thought this sounded a little weird, but we ended up thoroughly enjoying the concept, as it invites you to socialize with others while on board.

To help you get to know your seatmates, the staff organizes a drinking game for everyone to play that is both easy and fun. Once you've become acquainted, you'll dine on an array of Korean barbecue staples that are just as memorable as the atmosphere they are served in. We loved the food so much that we ended up visiting twice during our cruise.

But Gunbae wasn't the only dining venue we enjoyed. Many of the restaurants we tried served food we'd order again. Even when they didn't, the plethora of options available made it easy enough to move on to the next dish when we were less than impressed.

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Related: Virgin Voyages hopes to draw cruise newbies like me: Here's my first impression from its first sailing

Loved: The track

When I'm on the road (or at sea), I try to stay a little more active, so running above the ocean on the 1/6-mile track that goes all the way around the ship was an excellent way to start the day.

Because this is a dedicated space, you don't have to worry about bothering folks who are relaxing in nearby deck chairs as you jog by.

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For a workout beyond the track, Scarlet Lady offers a basketball court, boxing ring and outdoor area with weights, punching bags and other equipment. Additionally, passengers have access to a large indoor gym with everything from exercise bikes to a row of treadmills, should you prefer to break a sweat indoors.

You can also sign up for group workout classes. They fill up fast, so be sure you make your class reservations as soon as you board.

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Loved: The hair and nail salons

Cruise rates for Virgin Voyages include tips, meaning the listed price for a service is exactly what you'll pay. I was a big fan of this pricing system, as knowing that something really costs $59 makes it easier to stick to a budget.

Since I didn't have to factor in taxes and fees for add-ons like hair and nail services, I could easily compare the cost of these extras to what I typically spend back home. Ultimately, the rates were similar, so I decided to treat myself to a pedicure and a hair wash and blow dry while on board. Both the hair salon and the nail salon were top-notch areas, offering relaxed atmospheres and superb service by the crew.

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Hated: The spa

Like the hair and nail salons, the spa also offers an array of services that are priced to include tips. However, I found my experience at the spa to be disappointing overall.

The massage itself was OK at best. Additionally, the changing room situation was far from perfect due to the small changing rooms and lockers provided in the compact communal area.

The thermal spa area was also a letdown, as it was nearly as crowded as the pool area during popular times. Access is sold at a reasonable rate or as part of packages like the "Romance Package," so it was a busy area that lacked the tranquil, relaxing setting I'd hoped to find.

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Loved: The totally relaxed approach to cruising

With Virgin Voyages, you do not rotate through assigned restaurants, have evening photo-ops by onboard photographers while at dinner, hear frequent announcements or have strict dress codes to follow.

While you do need to make reservations for some things (most of which are not available until you board), your cruise is what you make of it at a pace that is fully yours to set, which I thoroughly enjoyed.

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Hated: The bar tab

Many fellow sailors we met were unhappy that Virgin Voyages did not offer unlimited drink packages. Disney Cruise Line doesn't have those either, so I didn't miss having something I've never tried. Still, I was not a fan of the cruise line's bar tab approach.

Prior to your cruise, you can add money to your bar tab, which results in you getting a bonus amount to spend. The concept sounds great in theory, but in practice, it was impossible to know how much you'd really spend on drinks. As a result, a chunk of our funds ended up going to waste since we couldn't transfer them to other onboard charges or a future cruise.

Loved: The new status perks

Despite encountering a few problems when it came to the execution of some of the perks we received by status matching into the new Virgin Voyages Sailing Club, overall, we found the benefits to be pretty fantastic.

By matching my Disney Castaway Club status , we were given Group 1 boarding, premium Wi-Fi, a daily $10 credit for coffee drinks, an invite to an exclusive party (with free drinks), one bag of free laundry and a free "Shake for Champagne" order, which would've otherwise cost us $95.

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All of these complimentary benefits saved us a few hundred dollars. Not to mention, it was great to go home with some clean clothes for once.

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Loved: The free onboard games

It's been a long time since I spent any measurable amount of time playing games that didn't involve my kids. But by the end of the sailing, we had our fill of all the classics, including air hockey, shuffleboard and various arcade games.

Given the diverse selection of options, we never found ourselves waiting for a machine to become available, leaving us more time for a round or two of arcade favorites like Ms. Pac-Man. And yes, these games are all included — no quarters required.

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Loved and hated: The 'Shake for Champagne' feature in the app

As previously mentioned, one of the status perks we received was a complimentary "Shake for Champagne" benefit . While I didn't fully hate the perk, as it offered free bubbly, it did have some annoying glitches.

I naively thought that when you shook your Virgin Voyages app, your order would arrive within five or 10 minutes. Since we were sitting within a few feet of a bar when we shook the app, I assumed our order would fall within this presumed arrival window.

However, the service appeared to be popular and was not coming directly from the bar, resulting in delays. It took a total of 41 minutes for the Champagne to arrive. And while you wait, there are no real-time updates on the app, so it's impossible to guess how long delivery will take.

Once the bubbly was brought to us, it more than hit the spot, so if you don't mind a wait, definitely give it a try.

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Loved: The price

We booked this cruise because we wanted an affordable adult getaway. Unlike other kinds of vacations involving flights, hotels and even meals, cruises tend to be more budget-friendly , as many of your expenses are covered by the cruise fare.

For example, the sea terrace room we booked for this four-night sailing from Miami to Key West and Bimini cost us $1,400 — or $175 per person, per night.

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Yes, some of your alcohol will add to that total, but you can often get a drink credit included with your booking. Plus, you may have opportunities to partake in special gatherings with free alcohol, such as the sailaway party. Even if you don't, you'll find that drink prices on board are far more reasonable than they are at most resorts, as many drinks cost between $6 and $10.

Had we stayed in Miami at a decent hotel and gone out for meals or ordered room service for four nights, we would have likely spent way more than $1,400 . Factor in our visits to other beach destinations, and it's safe to say our out-of-pocket costs would've soared past what we spent on this cruise.

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If you want to save more, people who sail with Virgin Voyages in November 2022 get a $300 drink credit for each cabin. Plus, you can get a discount of up to 50% using a code from the Bilt program.

Bottom line

There's no denying that Virgin Voyages does things a bit differently. From its bar tab concept to its emphasis on socializing with other sailors, the cruise line offers many aspects that you'll likely love and others you may hate.

We loved far more things than we didn't, which helped us feel like we got our money's worth. In fact, we were so impressed with what we experienced on board that I happily put down a deposit for a future cruise. Since I locked in that next sailing before our first one ended, we'll receive an even larger discount and more inclusions next time around.

As long as you go into your cruise knowing that there may be a few hiccups along the way, odds are you'll have a fun time full of memories you'll cherish for years to come.

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Virgin Voyages Travel Insurance - 2024 Review

Virgin voyages travel insurance - review.

Virgin Voyages Travel Insurance - Review

  • Strong Insurance Partner
  • Easy To Buy At Check Out
  • Poor Medical And Evacuation Cover
  • Few Cancellation / Interruption Reasons

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Virgin Voyages offers cruises to adults aged 18 and up (no children allowed) that feature high tech amenities, low environmental impact, and complimentary drinks and dining. Although Virgin Voyages offers a variety of cruises, cabin types, and dining options, they only offer a single option for travel insurance, which is their Voyage Protection plan.

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Arch Insurance Company, a strong insurance partner, underwrites Virgin’s Voyage Protection plan, while Aon Affinity administers policy service and handles claims.

Like most major cruise lines, the Voyage Protection plan carries dangerously low limits for Medical Insurance and Medical Evacuation. It also lacks many of the important features of quality travel insurance policies found on the wider market, such as a Pre-Existing Medical Condition Waiver and a comprehensive list of reasons for Trip Cancellation and Trip Interruption.

The one redeeming element of Virgin Voyages’ travel insurance is that you can easily purchase it at checkout when booking your cruise online. Before you buy, check out this review to find out if the Voyage Protection plan is right for you.

Our Cruise: French Daze & Ibiza Nights

Itinerary

For our review, we selected the French Daze & Ibiza Nights cruise. Our sample couple, ages 55 and 60, will be staying in The Insider suite, sailing from 5/22/22-5/29/22. The cruise begins and ends in Barcelona, with stops in Marseille, Cannes, Olbia, and Ibiza along the way. The total cost of the cruise comes to $2,600 after taxes and fees.

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Conveniently, Virgin Voyages offers the option to purchase travel insurance at checkout.

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To Virgin Voyages’ credit, their website is incredibly user friendly and easy to navigate. And obviously, it’s a simple click of “Yes” or “No” to purchase their travel insurance plan. But before you add it into your shopping cart, you need to know what your $192 is really buying - and what it’s not.

Virgin’s insurance provides travelers with $10k of medical coverage and $25k of medical evacuation coverage. Let’s see how this compares to other travel insurance in the wider travel insurance marketplace.

Comparison Quotes

When we review cruise line travel insurance plans, we always compare them to other options available on the wider travel insurance marketplace. This way, you can see what the cruise line offers, and determine whether it fits your needs or is a good value for your money.

We recommend all travelers leaving the US have ample emergency insurance in case of an overseas catastrophe. This saves you the headache and heartache of paying for medical treatment out of pocket, and a 6-figure transportation fee to return home in a worst-case scenario.

Therefore,  Cruise Insurance 101  advocates carrying a  minimum of $100k Medical Insurance, $250k Emergency Medical Evacuation, and a Waiver of Pre-Existing Medical Conditions whenever possible . This is the primary benchmark we use to determine if a cruise line’s travel insurance is suitable for travelers.

Using the details of the trip, we ran a sample quote to show you how Virgin Voyages’ travel insurance plan compares with two policies available at Cruise Insurance 101 .

Trawick First Class

First, we’ll compare it to Trawick First Class for $161.19, because this is the least expensive comprehensive trip insurance plan that includes our recommended minimums for Medical Insurance, Medical Evacuation and Pre-Existing Condition Waiver.

JH Silver CFAR

Then, we’ll compare it to the least expensive plan that meets our minimum recommendations, includes a Pre-Existing Condition Waiver, and also offers Cancel For Any Reason benefits, which happens to be the John Hancock Silver (CFAR 75%) for $262.50.

How Does Virgin Voyages Compare to the Competition?

As you can see, the Voyage Protection plan offers extremely limited coverage for the $192 cost. Like many cruise line travel insurance plans, the Medical Insurance and Medical Evacuation coverage have disappointingly low limits. Furthermore, the policy does not cover Pre-Existing Conditions nor provide a Cancel For Any Reason option.

In comparison, Trawick First Class costs $30.81 less than the Voyage Protection plan on our sample quote. While this is not a significant savings, Trawick First Class provides adequate coverage for travel outside of the US, with $150k in Medical Insurance and $1m in Medical Evacuation coverage. It also covers Pre-Existing Conditions if purchased within 14 days of your initial payment or deposit towards the trip.

Our sample couple could have Cancel For Any Reason protection by purchasing the John Hancock Silver (CFAR 75%) for $70.50 more than the Voyage Protection plan. In addition to the standard cancellation coverage, our two travelers would have the option to cancel their trip for any reason and still receive a significant portion of their trip cost back. They’d also be properly protected with $100k of Medical Insurance and $500k in Medical Evacuation coverage.

We’ll discuss the importance of these coverages further below.

Trip Cancellation Reimburses You If You Can’t Travel

Travelers value  Trip Cancellation  benefits because the coverage allows you to get a full reimbursement of your pre-paid, non-refundable trip costs in the event you must cancel your trip for a covered reason. Of course, the more covered reasons a policy has for cancellation, the better.

Disappointingly, Virgin’s cruise insurance covers a mere 6 cancellation reasons:

  • Your, a Family Member’s, a Traveling Companion’s, or a Traveling Companion’s Family Member’s death, that occurs before departure on Your Trip; or
  • Your, a Family Member’s, a Traveling Companion’s or a Traveling Companion’s Family Member’s covered Sickness or Injury, that: a) occurs before departure on Your Trip; b) requires Medical Treatment at the time of cancellation; and c) as certified by a Physician, results in medical restrictions so disabling as to cause Your Trip to be cancelled;
  • You or Your Traveling Companion being hijacked, quarantined, required to serve on a jury (notice of jury duty must be received after Your Effective Date), served with a court order to appear as a witness in a legal action in which You or Your Traveling Companion is not a party (except law enforcement officers);
  • Your or Your Traveling Companion’s primary place of residence is made Uninhabitable and remains Uninhabitable during Your scheduled Trip, by fire, flood, or other Natural Disaster, vandalism;
  • You or Your Traveling Companion being directly involved in a traffic accident, substantiated by a police report, while en route to Your scheduled point of departure;
  • You or Your Traveling Companion who are military, police or fire personnel being called into emergency service to provide aid or relief for a Natural Disaster.

While covered cancellation can vary by policy, most policies cover all the above reasons and more, including but not limited to:

  • A documented theft of passports or visas
  • Permanent transfer of employment of 250 miles or more
  • Involuntary termination or layoff
  • An unannounced strike causing a complete cessation of services
  • Inclement weather causing a complete cessation of services
  • Revocation of previously granted military leave due to war
  • Bankruptcy or default of airline, cruise line, tour operator

By comparison, both Trawick First Class and John Hancock Silver (CFAR 75%) offer 14 covered cancellation scenarios. The John Hancock Silver (CFAR 75%) also includes Cancel For Any Reason, which allows you to cancel for any reason not otherwise covered by the policy and still receive a 75% reimbursement of your trip cost.

Another important factor to consider is that the Voyage Protection plan only covers travel arrangements booked through Virgin Voyages. Any travel arrangements booked elsewhere, such as independently booked airfare and accommodations for travel time ahead of or after the cruise, would not be covered. This is typical of cruise line travel insurance plans but leaves you at risk of losing those costs if you cancel your trip.

Alternatively, third-party travel insurance plans, like Trawick First Class and John Hancock Silver (CFAR 75%), insure all of your pre-paid and non-refundable trip costs, regardless of who your travel arrangements were booked through.

Barcelona

Cancel For Any Reason

Cancel For Any Reason coverage is exactly what it sounds like – it allows you to cancel for any reason that’s not covered under the policy and still receive a reimbursement of your trip cost.

Many major cruise lines offer Cancel For Any Reason , which assigns a future cruise credit to the travelers if they cancel their cruise for any reason not listed on the policy. Surprisingly, Virgin Voyages doesn’t offer anything of the sort. While a future cruise credit is far from preferable, it’s better than nothing.

On the other hand, some third-party travel insurance plans, like John Hancock Silver (CFAR 75%) have Cancel For Any Reason benefits built into the policy. Instead of offering future credit, the policy gives you a cash reimbursement for a portion of the trip cost.

However, Cancel For Any Reason has a few rules. The coverage reimburses 50% -75% (depending on policy) of your pre-paid and non-refundable trip costs, provided you:

  • Purchase the policy within 10-21 days (depending on the policy) of your initial payment or deposit towards the trip. For the John Hancock Silver (CFAR 75%), this timeframe, called the Time Sensitive Period, is 14 days.
  • Insure 100% of your pre-paid and non-refundable trip costs, and add any subsequent payments to the policy’s trip cost within the Time Sensitive Period
  • Cancel your trip no later than 48 hours prior to departure

Trip Interruption Refunds the Unused Portion of Trip

Similar to Trip Cancellation,  Trip Interruption reimburses you for the missed portion of your trip if you have a covered disruption. Covered reasons for Trip Interruption mimic those of Trip Cancellation. For example, if you unexpectedly fell ill during your cruise and had to seek treatment off the ship for two days, that’s a covered Trip Interruption (along with a Medical Insurance claim).

In some cases, your Trip Interruption may allow you to return to the trip after missing a portion of it. Other times, you might have to go home early to tend to a family emergency. In the same fashion, a Trip Interruption could delay your arrival to the cruise.

In any event, travel insurance reimburses you up to your trip cost for the unused, pre-paid, non-refundable expenses for your travel arrangements, plus the additional transportation cost paid to either:

  • Join your trip if you must depart after your scheduled departure date or travel via alternate route of travel; or
  • Rejoin your trip from the point where your trip was interrupted or return home early

While Virgin’s barebones policy offers only 100% trip cost refund for a covered interruption, both Trawick First Class and John Hancock Silver (CFAR 75%) cover up to a 150% refund. The extra 50% helps cover the added cost of transportation.

Trip Interruption coverage that exceeds 100% is a hallmark of a robust and comprehensive travel insurance policy.

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Medical Insurance When Traveling Overseas

Sometimes travelers are more focused on Trip Cancellation and overlook the risks of traveling overseas without proper  Medical Insurance .

American travelers often have the false impression that countries with socialized medicine will treat them for free, but this is not the case. In fact, countries with universal health care programs only offer those services to their residents, who pay taxes for this privilege, whereas travelers must pay full price for health care. Inpatient care at a hospital can run $3,000 to $4,000 per night, plus treatments and surgeries.

Also, Medicare does not pay for your treatment outside the US. In addition, many private healthcare plans only reimburse for emergencies. For example, although some Medicare supplements cover up to $50k of emergency treatment abroad, it’s a lifetime limit and you must pay a 20% co-pay out of pocket. These policies falsely lead you to believe you’re safely covered, but they leave your retirement savings exposed to the risk of a sudden, catastrophic financial loss.

Furthermore, the US State Department does not provide any medical support to Americans traveling overseas, which is why carrying adequate Medical Insurance is critical when leaving the country.

Thus Cruise Insurance 101 recommends each traveler carry at least $100k in Medical Insurance when leaving the US. This is enough coverage to assure you’re properly treated without paying off medical bills for years to come.

Getting back to Virgin Voyages’ travel insurance, the Voyage Protection plan includes only $10k of Medical Insurance. That’s simply not going to help you in an emergency.

On the other hand, Trawick First Class includes $150k Medical Insurance and John Hancock Silver (CFAR 75%) covers $100k. These levels of coverage are much better suited for  seniors cruising  outside of the US.

Emergency Medical Evacuation Brings You Home

Have you ever seen a helicopter land on a cruise ship to pick up a sick passenger, or heard of someone being flown home in a private medical jet? These things happen more frequently than you think.

Specifically, Medical Evacuation  coverage pays for transportation from the place of injury or illness to a local hospital. Once you’re stable and the physician treating you determines it’s necessary, Medical Evacuation returns you home. If your condition is critical and you require ongoing care by a medical team to return home, an air ambulance outfitted as a flying ICU might be most appropriate.

Private air transportation such as this can cost $15k to $25k per flight hour and coming back to the US from overseas can get very expensive, very quickly.

In addition, many travelers assume their private health insurance pays for Medical Evacuation so they can get home. In fact, private health insurance plans, including Medicare supplements, do not include Medical Evacuation benefits beyond a limited amount for a ground ambulance to the hospital. So, that medical flight cost comes out of your pocket and could cost as much as a house.

For these reasons Cruise Insurance 101 recommends all travelers leaving the US carry a minimum of $250k Emergency Medical Evacuation coverage. Travelers venturing even further from home, to destinations such as Africa, Asia, or beyond, should carry a minimum of $500k.

Virgin’s Voyage Protection plan only provides a minimal $25k Medical Evacuation benefit. Meanwhile, Trawick First Class has a benefit of $1m per person for Medical Evacuation and the John Hancock Silver (CFAR 75%) covers $500k per person.

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Pre-Existing Medical Conditions

Pre-Existing Conditions are an understandable concern for many senior travelers.

In the world of travel insurance, a Pre-Existing Condition does not mean anything that’s ever happened to you in your entire medical history. Instead, travel insurance companies only concern themselves with your more recent medical history.

Most policies are only concerned about the 60-180 days prior to the day you purchased your policy. This means any conditions older than 60-180 days will be covered if none of the following has occurred within that timeframe:

  • New conditions or change or worsening of previous conditions
  • Treatment, testing, or examinations that have occurred or been recommended
  • New or changes in medication, including dosage changes

If any of the above did occur during to 60-180-day window prior to purchasing travel insurance, it would be excluded from coverage.

Luckily, if you purchase your policy early in the booking process, within 14-21 days of making your initial payment or deposit towards your trip, many travel insurance policies include coverage for Pre-Existing Conditions with a Waiver. Once those 14-21 days pass, however, Pre-Existing Conditions aren’t covered. Instead, they’re subject to the Look Back period, the time between when you bought the policy and the 60-180 days prior.

To make life easier and give you peace of mind Cruise Insurance 101 recommends travelers buy travel insurance that includes a Pre-Existing Condition Waiver whenever possible. It’s simple to get, just by purchasing your travel insurance policy shortly after making a deposit. The Voyage Protection plan does not cover Pre-Existing Conditions at all. They do not offer a waiver, so regardless of when you buy their insurance, they won’t cover it. One good thing in Virgin Voyages’ favor is that their policy only looks back 60 days into your medical history, rather than 90 or 180 days.

Alternatively, both policies we compared from Cruise Insurance 101 to Virgin’s Voyage Protection plan offer a Waiver of Pre-Existing Conditions, if the policies are purchased within 14 days of your initial payment or deposit.

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Virgin Voyages offers contemporary cruising experiences, but minimal travel insurance. Their policy is deficient in critical areas such as Trip Cancellation, Medical Insurance, Medical Evacuation and covering Pre-existing Conditions. It also lacks a Cancel For Any Reason option. Overall we rate it a 7 out of 10.

Trawick First Class is one of many  Cruise Insurance 101  policies that provides outstanding value for the money, with a savings of $30.81 over the Voyage Protection plan, for exponentially better coverage.

While a higher tiered plan like John Hancock Silver (CFAR 75%) costs $70.50 more than the Voyage Protection plan, it offers many of the features and flexibility anyone would want in a travel insurance policy and is a better value for your money.

In addition, you cannot insure your other travel arrangements with Virgin Voyages’ policy, but you can insure them under a policy purchased in the wider travel insurance marketplace. You’ll find more value for your money working with Cruise Insurance 101 .

Did you know you won’t find lower prices on the same policy anywhere else, not even with the insurance company directly? At Cruise Insurance 101 , we take the nation’s top travel insurance carriers and bring them in our marketplace where you can shop and compare different plans.

Visit Cruise Insurance 101 first to see your options before committing to the first travel insurance policy you’re offered. Stop by and have a chat,  send an email  or give us a call at +1(786) 751-2984 . Safe travels!

This article has been written for review purposes only and does not suggest sponsorship or endorsement of AARDY by the trademark owner.

Recent AARDY Travel Insurance Customer Reviews

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Marty Pannell and Lynda Moore

Trustpilot 5 star rating

Better than Carnival's Insurance

Easy company to deal with compared to using Carnival's insurance.

Judy Knicely

Travel insurance for cruise to iceland. i never have taken out travel insurance….

I never have taken out travel insurance so was not knowledgeable of the process. Amanda provided all the information in a clear, concise manner which I was able to comprehend . She made the process easy and it was truly a pleasure to deal with her. Customer service as it should be and I truly appreciated her expertise. Would definitely recommend Cruise 101 to anyone traveling and if they are as lucky as I was, they will talk to Amanda. Thank you for the pleasant experience.

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Assurances Annulation, Multirisque, Multirisque avec Protection sanitaire

Afin de partir l’esprit tranquille, nous vous proposons de souscrire une assurance qui se décline en plusieurs formules : Annulation confiance, Multirisque confiance (annulation et assistance) et Multirisque confiance avec option sanitaire. Vous trouverez ci-contre le détail des couvertures de chaque formule et ci-dessous le tarif en fonction du prix de votre voyage (par personne). Si une de ces formules répond à vos attentes, veuillez la souscrire dès la réservation de votre voyage.

virgin voyage protection

*prix moyen par personne = total du dossier / nombre de personnes ** Prime en % du prix TTC par personne Le contrat doit être souscrit le jour de la réservation du voyage. Sur un même contrat, tous les assurés doivent avoir souscrit la même formule. Les conditions générales du contrat sont disponibles sur simple demande auprès de vote agence de voyages ou sur notre site internet.

virgin voyage protection

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Virgin Australia : vous pourrez bientôt voyager avec votre animal de compagnie

Virgin australia va autoriser la présence de certains animaux de compagnie à bord de ses avions. la compagnie aérienne est la première d’australie à proposer ce service..

Plus besoin de laisser Médor à la niche. Virgin Australia a fait une grande annonce : la compagnie aérienne veut devenir la première du pays à proposer à ses clients de voyager en compagnie de leur animal de compagnie . Ce service devrait pouvoir être lancé d’ici l’année prochaine, rapporte Air Journal , le 8 mars 2024. La compagnie devrait s’attirer les faveurs de ses usagers qui ont affirmé, pour 57 % d'entre eux, qu’ils l’emprunteront plus souvent si leur animal est accepté à bord , dans une étude menée dernièrement par Virgin Australia. En outre, 70 % des clients indiquent qu’ils comptent profiter de ce service.

Afin que tous les passagers s’y retrouvent, il faut respecter un certain protocole. Si vous avez un serpent, vous pourrez passer votre chemin. En effet, seuls les chats et les chiens seront acceptés . En outre, ils devront être petits et ne pourront voyager avec leurs propriétaires que sur des vols nationaux. Enfin, les compagnons à quatre pattes auront une place réservée à bord et ne pourront donc pas être sur les genoux de leur propriétaire pendant l’intégralité du vol, mais bien dans une cage sous le siège.

Quid des autres animaux ?

Jayne Hrdlicka, PDG du groupe Virgin Australia, a fait savoir lors d’une conférence de presse que «l’amour pour les animaux a toujours été dans l’ADN de Virgin Australia» . Elle n’a pu cacher son enthousiasme «à l’idée de décoller avec les tout premiers animaux de compagnie australiens sur des vols en cabine». La PDG a laissé entendre que cette évolution pouvait en appeler d’autres. «L’innovation a toujours été une caractéristique de Virgin Australia» , a-t-elle ainsi rappelé. Si les petits chats et chiens pourront voyager à bord, les autres animaux ne seront pas laissés-pour-compte. Ainsi, ils pourront toujours être transportés grâce à des services agréés.

Virgin Australia va proposer à ses clients de voyager en compagnie de leur animal de compagnie.

IMAGES

  1. Virgin Voyages reveals second ship and destinations

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  2. Virgin Voyages

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  3. An Introduction To Virgin Voyages: Set Sail The Virgin Way

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  4. Join Virgin Voyages for its first transatlantic crossings

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  5. Virgin Voyages Unveils New Perks Program for 2022

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  6. Virgin Voyages

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COMMENTS

  1. Voyage Protection

    Voyage Protection covers all travel components booked through Virgin Voyages including voyage fare, air, and hotel. Visit the Aon plan page for more information about Voyage Protection benefits.

  2. Pre-Voyage Policies

    Yes, every Sailor has the opportunity to choose Voyage Protection when booking. If you decide you want to add Voyage Protection after booking, please contact Sailor Services or your travel agent to arrange it prior to making the final payment. Please visit the Aon plan page for more information about Voyage Protection benefits.

  3. Help & Support

    Virgin Voyages Help & Support. Whether you're looking for a specific answer, getting ready to set sail, or just came here for a little ship knowledge… we've got you covered. What Everyone's Talking About. Trending Topics. General Information. Itinerary Updates. Promotions. Loyalty Programs. Nonperformance (US only) Help with a new booking.

  4. Additional Terms & Conditions

    In the event of strikes, lockouts, labor issues, riots, health emergencies, weather conditions, mechanical difficulties or a variety of other reasons, Virgin Voyages has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice.

  5. Health and Safety

    Virgin Voyages Help & Support for Health & Safety. Help & Support. Before You Sail. Health and Safety. Are COVID-19 vaccines required to sail? In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. What are your pre-boarding screening policies?

  6. General Information

    If required, Virgin Voyages will cover the costs of your Sailors COVID-19 medical treatment on board; If your Sailors test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided

  7. Before You Sail FAQ

    Sailors can easily apply through Uplift to pay for their voyage including all associated costs like add-ons and extras such as Voyage Protection and Shore Things. Please visit our Uplift page for more information about how you can apply.

  8. Virgin Voyages Travel Insurance

    Virgin's insurance provides travelers with $10k of medical coverage and $25k of medical evacuation coverage. Let's see how this compares to other travel insurance in the wider travel insurance marketplace.

  9. Booking Options

    Help & Support. Before You Sail. Booking Options. Can I hold a booking without putting money down? Of course, we'd be happy to save your spot! If you're booking more than 45 days before the voyage begins, we can hold your cabin for 24 hours - no $trings attached. How much money do I have to pay at the time of booking?

  10. Voyage Well

    Voyage Well | Virgin Voyages. VOYAGE WELL. Safely sea your Sailors soon. It's time to hit the water - exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. Here you'll find everything you need to know so your Sailors can book and sail with confidence. Book now, we've got your back.

  11. Help Category

    Voyage Protection covers all travel components booked through Virgin Voyages including voyage fare, air, and hotel. Visit the Aon plan page for more information about Voyage Protection benefits.

  12. Book Hotels & Flights

    Protection = Peace of Mind. Booking Air directly through us unlocks end-to-end assistance. What does that mean? A direct line to our Sailor Services crew throughout the entire booking process. They'll help you every step of the way, from fare finding to easing last-minute concerns. The Power of Personalization.

  13. Understanding the Virgin Voyages Refund Policy: A Comprehensive Guide

    Virgin Voyages has a clear and transparent cancellation policy designed to provide flexibility and options for passengers. The specific terms and conditions depend on various factors, such as the length of the cruise and the time of cancellation.

  14. First Mates

    Ahoy! Virgin Voyages is a new lifestyle brand on a mission to create the world's most irresistible holiday. We're on the lookout for First Mates to help us bring Sailors along for the voyage.

  15. Sustainability

    Our ambition is to secure a healthy future for our ocean. Not only do we seek continuous improvements to minimize our carbon, energy, waste and water footprints onboard, but we partner with not-for-profit organizations to advance ocean education and protection so it thrives for generations to come.

  16. Virgin Voyages : croisières, prix et navires 2024-2025

    1 260€ Pour un départ le 03/11/2024. Pension Complète. Tout Inclus. Balnéaire et culturel. >> DÉCOUVRIR. Caraïbes et Antilles. Itinéraire : Miami, En Mer, Puerto Plata, San Juan, Virgin Gorda, En Mer, En Mer, Bimini, Miami. Au départ de : Miami. Navire : Scarlet Lady. Durée : 9 jours. Date (s) de départ (s) : Autres dates.

  17. virgin voyages travel protection

    What is Virgin Voyages Travel Protection? Virgin Voyages Travel Protection is a comprehensive insurance program designed specifically for Virgin Voyages guests. It provides coverage for travel issues such as trip cancellation, trip interruption, emergency medical services, baggage delay, and more.

  18. Voyage & Mesures Sanitaires Covid-19 avec Virgin Atlantic

    Voyage & Mesures Sanitaires Covid-19 avec Virgin Atlantic. Guide > Virgin Atlantic > Conditions Covid-19. Sommaire. Compte tenu de la pandémie de COVID-19, comment Virgin Atlantic garantit-elle un vol en toute sécurité ? Conseils aux voyageurs et guide de test COVID-19. Politique relative aux masques faciaux. Nettoyage primé.

  19. Virgin Voyages

    Ahoy Sailor! Virgin Voyages is on a mission to create the world's most irresistible travel brand. We're seeking to redefine what you should expect from a holiday at sea and create an Epic Sea Change For All. Our first ship, Scarlet Lady, is unlike any other ship you've ever met.

  20. Virgin Voyages : infos et offres croisières 2024-2025

    dès 600€ /pers 688€ /pers. Découvrir ce bon plan. Retrouvez toutes les informations sur la compagnie Virgin Voyages ainsi que les meilleures offres de croisières sélectionnées par nos experts en bons plans croisières.

  21. 11 things I loved on Virgin Voyages

    If you want to save more, people who sail with Virgin Voyages in November 2022 get a $300 drink credit for each cabin. Plus, you can get a discount of up to 50% using a code from the Bilt program. Bottom line. There's no denying that Virgin Voyages does things a bit differently. From its bar tab concept to its emphasis on socializing ...

  22. Virgin Voyages Travel Insurance

    Like most major cruise lines, the Voyage Protection plan carries dangerously low limits for Medical Insurance and Medical Evacuation.

  23. Assurances Annulation, Multirisque, Multirisque avec Protection

    Assurances Annulation, Multirisque, Multirisque avec Protection sanitaire | VERDIÉ VOYAGES. Destinations.

  24. Randonnée: les plus merveilleux sentiers du monde

    Amateurs et amatrices de randonnée des quatre coins du monde, brossez vos chaussures et ressortez vos bâtons, car nous allons explorer ensemble les lieux de randonnée les plus prisés des ...

  25. Virgin Australia : vous pourrez bientôt voyager avec votre ...

    Virgin Australia a fait une grande annonce : la compagnie aérienne veut devenir la première du pays à proposer à ses clients de voyager en compagnie de leur animal de compagnie.