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Travel Counselor Job Description

Travel counselors are experienced travel agents who help clients book flights and choose holiday destinations. Travel counselors typically handle accommodation and transportation requirements, and may also provide advice regarding visas, immunizations, and travel safety.

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Travel Counselor Job Description Template

We are searching for a professional and passionate travel counselor to join our excellent agency. The travel counselor will be required to prepare clients for local and international travel. You should be able to communicate well and answer questions or address concerns in person, or via email and telephone.

To be successful as a travel counselor, you should have in-depth knowledge on travel-related matters and be able to engage with a broad client base. Outstanding travel counselors should be friendly, efficient, and helpful.

Travel Counselor Responsibilities:

Understanding clients’ travel requirements and asking relevant questions to gather as much information as possible.
Outlining all options regarding possible destinations, flights, car rentals, accommodation and exchange rates, as well as discussing issues like safety and immunization with clients.
Meticulously capturing all client information into databases.
Booking flights and accommodation and arranging car rentals as per client specifications.
Ensuring clients are provided with an itinerary and schedule where required.
Answering all clients’ questions and addressing complaints as soon as possible.
Reporting to the travel manager.
Keeping all client information strictly confidential.
Providing friendly service and building professional relationships with clients.

Travel Counselor Requirements:

High school diploma or GED.
Completion of training.
A relevant license or certification.
Extensive experience in the travel industry and good geographical knowledge.
Experience in customer service may be advantageous.
Excellent written and verbal communication skills.
Strong telephone and email etiquette.
A personable matter and sharp attention to detail.

Travel agent job description, travel consultant job description, travel counselor interview questions, travel agent interview questions, travel consultant interview questions.

Traveler Experience

The face of CWT around the world

Contribute to CWT's success

Our travel counselors and those who support them are the face of CWT around the world. They are the foundation of our business model and the service we deliver to our clients. Individually and collectively, they delight travelers and travel arrangers, building commercial value and strengthening the CWT brand.

Travel counselors work with their clients to build smart itineraries for travelers, delivering informed and insightful recommendations, and a consistent and efficient booking experience - as well as service and value that continually exceed our clients’ expectations. Travel counselors and traveler experience support teams allow us to fulfill our commitments to clients, shareowners and suppliers, thus contributing to the overall success of CWT.

Why TX at CWT?

We give travelers the best options for how they connect.

Our business travel agents take a consultative – and caring – approach to travel booking services, adding value and solving problems with the assistance of technology that helps us create a seamless experience for our travelers across all booking channels.

We offer personalized content to drive revenue

We go beyond simply making reservations and offering a consumer-grade experience. At CWT, we deliver personalized travel booking services that always give our travelers the best possible options - satisfying their needs and enhancing their satisfaction, to generate value for our customers while contributing to CWT’s overall profitability.

We work together as one global team

Our quality assurance processes and global customer service culture enable us to attract and retain top talent worldwide, so we can delight travelers anytime and anywhere – ensuring we continually meet our clients’ evolving needs with the flexibility they expect.

Find your fit

Integrity, leadership, caring and passion really are at the heart of everything we do at CWT. If these core values are as important to you as they are to us, you could be exactly what we’re looking for – and we think we could be a great fit for you, too.

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Travel Counselor Job Description [Updated for 2024]

In the era of global connectivity, the role of travel counselors has never been more crucial.

As the world becomes increasingly accessible, the demand for knowledgeable individuals who can craft, enhance, and guide our travel experiences grows stronger.

But let’s delve deeper: What’s truly expected from a travel counselor?

Whether you are:

A job seeker trying to comprehend the essence of this role,
A hiring manager formulating the ideal candidate,
Or simply fascinated by the intricacies of travel planning,

You’re in the right place.

Today, we present a customizable travel counselor job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Travel Counselor Duties and Responsibilities

Travel Counselors are professionals who help clients plan and organize trips, vacations, and travel itineraries.

They are responsible for providing information about travel destinations, accommodations, and transport options, as well as helping clients to make travel arrangements that fit their needs and preferences.

The duties and responsibilities of a Travel Counselor include:

Providing clients with information about travel destinations, tourist attractions, and local customs and traditions
Helping clients to plan travel itineraries and make necessary bookings
Offering advice on travel insurance options and handling insurance claims
Working with travel service providers such as airlines, hotels, and car rental companies to secure the best deals for clients
Assisting clients with travel-related problems and complaints
Managing and updating client records, including travel preferences and special needs
Keeping up to date with changes in travel regulations, destination information, and travel industry trends
Organizing and promoting group tours and holiday packages
Providing assistance in obtaining necessary travel documents such as passports and visas
Ensuring customer satisfaction by providing excellent customer service

Travel Counselor Job Description Template

We are seeking a knowledgeable and enthusiastic Travel Counselor to plan and sell transportations, accommodations, insurance and other travel services.

This individual should be passionate about traveling, customer service-oriented, and highly proficient in booking systems and procedures.

Travel Counselor responsibilities include advising clients on travel options, coordinating travel details, and resolving any problems that may arise.

The ideal candidate should be able to present and sell suitable travel packages based on clients’ needs and preferences, ensuring a memorable and satisfying travel experience.

Responsibilities

Plan and sell transportations, accommodations, insurance and other travel services
Cooperate with clients to determine their needs and advise them on suitable travel options
Book transportation, make hotel reservations, and collect payment/fees
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints or refunds
Meet profit and sales targets
Stay informed on the latest industry trends and travel destinations
Enhance the company’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications

Proven work experience as a Travel Counselor or similar role
Knowledge of domestic and international travel trends
Excellent knowledge of computer reservations systems, GDS systems and e-travelling
Fluency in English; multilingualism is a plus
Strong sales skills and commercial awareness
Ability to interact, communicate and negotiate effectively
Sound knowledge of domestic and international travel regulations
Degree in Hospitality, Travel, Tourism, Business or relevant field
Health insurance
Dental insurance
Travel allowance
Paid time off
Professional development opportunities

Additional Information

Job Title: Travel Counselor
Work Environment: Office setting with potential for remote work. Some travel may be required for industry conferences and events.
Reporting Structure: Reports to the Lead Travel Counselor or Travel Services Manager.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: $50,000 minimum to $75,000 maximum
Location: [City, State] (specify the location or indicate if remote)
Employment Type: Full-time
Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Counselor Do?

Travel Counselors, also known as Travel Agents, primarily work for travel agencies, tour companies, or work as independent consultants.

Their main responsibility is to provide advice, information, and services to individuals and groups who are planning to travel for leisure or business purposes.

They help clients choose their destination, mode of transportation, travel dates, accommodation, and plan and book activities.

Travel Counselors research and compare various travel options to provide the most suitable and cost-effective solutions for their clients’ needs.

This includes booking flights, hotels, car rentals, and arranging tours or event tickets.

They may also assist with travel documentation such as passports, visas, and travel insurance, as well as provide information about local customs, weather conditions, dining, sightseeing, and shopping venues.

Travel Counselors must stay updated on the latest travel industry trends and destinations, and they often need to deal with changes or problems during a trip, such as rescheduling flights or arranging for alternative accommodations.

They are often expected to build strong relationships with clients to understand their preferences and provide a personalized travel experience.

They must also maintain relationships with various industry suppliers such as airlines, hotels, and tour operators.

Travel Counselor Qualifications and Skills

A proficient travel counselor should possess skills and qualifications that resonate with the role, including:

Excellent communication skills to effectively liaise with clients, understand their travel needs, and provide appropriate suggestions and solutions.
Exceptional customer service skills to maintain a professional and courteous relationship with clients, ensuring high levels of satisfaction and client loyalty.
Knowledge of domestic and international travel destinations, accommodation options, transport modes, and tourist attractions to provide comprehensive travel advice to clients.
Time management skills to efficiently handle multiple client inquiries and bookings simultaneously, ensuring timely completion of tasks.
Problem-solving skills to quickly identify and address client complaints or issues related to travel bookings or other services.
Attention to detail to ensure travel arrangements meet client’s specifications and all relevant information is accurately recorded.
Skills in using travel software and reservation systems to book flights, hotels, and other travel services.
Knowledge of travel regulations, customs, currencies, or travel advisories to provide accurate information to travelers.

Travel Counselor Experience Requirements

Travel Counselors typically have a background in customer service, sales, or a related field.

Having 1-2 years of experience in a customer service-oriented role, especially in the travel industry, is often preferred for entry-level positions.

This can be gained through internships, part-time jobs, or full-time roles.

In addition to this, they usually have experience with travel planning tools and software.

Knowledge of geography, cultures, and international travel regulations is often required, which can be gained through formal education, self-study, or personal travel experiences.

Candidates with 3-5 years of experience often have a deep understanding of travel logistics, such as booking flights, hotels, and transportation, as well as arranging visas and other travel documents.

They may also have experience handling complex travel arrangements or large group bookings.

Those with more than 5 years of experience may have worked in a supervisory role within a travel agency or in a similar position, managing teams and coordinating with multiple stakeholders.

This experience, paired with a proven track record in customer satisfaction and conflict resolution, can prepare them for leadership roles within the industry.

Furthermore, many experienced Travel Counselors may have specific certifications or qualifications, such as Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) credentials, to highlight their expertise in the field.

Travel Counselor Education and Training Requirements

Travel Counselors usually have a high school diploma or equivalent, although a bachelor’s degree in tourism, hospitality, or a related field is often preferred.

They should have comprehensive knowledge about various travel destinations and the latest trends in the tourism industry.

This can be acquired through coursework or independent study.

Many employers provide on-the-job training that can last from a few weeks to a few months, depending on the complexity of the bookings and the company’s procedures.

Travel Counselors can gain professional recognition by earning certification through organizations such as The Travel Institute in the United States, which offers the Certified Travel Counselor (CTC) designation.

This certification requires candidates to have five years of experience as a travel professional, complete continuing education courses, and pass an exam.

Strong customer service skills are essential in this role.

Therefore, any training or education in customer service can be beneficial.

Fluency in a second language can also be a plus, given the international nature of the job.

Continuing education is important as Travel Counselors need to stay updated about the latest travel advisories, visa regulations, and travel options.

Travel Counselor Salary Expectations

A Travel Counselor can expect to earn an average salary of $40,520 (USD) per year.

The actual earnings may differ depending on factors such as experience, expertise in the field, geographic location, and the company they work for.

Travel Counselor Job Description FAQs

What skills does a travel counselor need.

Travel Counselors need excellent communication and interpersonal skills to understand and fulfill their clients’ travel needs and requests.

They should also possess excellent organizational skills, attention to detail, and problem-solving abilities.

Knowledge of foreign languages and familiarity with different cultures can also be beneficial.

Do Travel Counselors need a degree?

A degree is not always required to become a Travel Counselor.

However, having a degree in tourism, business, or a related field could be advantageous.

Some Travel Counselors gain experience by starting as travel agents and gradually gaining knowledge and skills in the field.

What should you look for in a Travel Counselor resume?

When reviewing a Travel Counselor’s resume, check for experience in the travel industry, knowledge of travel software, and a track record of successful client relationships.

Language skills, knowledge of different cultures, and experience in customer service can also be valuable.

Any certifications in the travel industry can also be a good sign.

What qualities make a good Travel Counselor?

A good Travel Counselor is passionate about travel and enjoys helping others fulfill their travel dreams.

They must be good listeners to understand the clients’ needs and expectations.

They should also be patient, empathetic, and have the ability to handle stressful situations, such as helping clients with last-minute changes or dealing with travel emergencies.

How is the job market for Travel Counselors?

The job market for Travel Counselors can fluctuate depending on various factors such as economic conditions, travel restrictions, and technology advancements.

However, as long as people continue to travel for leisure or business, there will always be a need for professional guidance and assistance, which Travel Counselors provide.

So there you have it.

Today, we’ve unveiled the true essence of what it means to be a travel counselor .

And guess what?

It’s not just about booking trips.

It’s about curating unforgettable experiences, one journey at a time.

With our reliable travel counselor job description template and real-world examples, you’re all geared up to make your move.

But why stop there?

Venture further with our job description generator . It’s your next stop for crafting precise job listings or refining your resume to perfection.

Every journey you curate is part of a broader adventure.

Let’s create those memories. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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How to Be Travel Counselor - Job Description, Skills, and Interview Questions

How to Become
Job Descriptions
Skill & Competencies
Common Tools
Professional Organizations

The COVID-19 pandemic has had a devastating effect on the travel industry, causing a huge drop in tourism and business travel. This has caused a ripple effect throughout the industry, resulting in job losses and huge financial losses for many companies in the industry. Travel counselors have been particularly affected, with many having to take on new roles or seek alternative employment due to the lack of travelers.

In addition, many travel counselors have had to become adept at navigating the constantly changing regulations and restrictions regarding travel, as governments around the world grapple with the pandemic. Finally, travel counselors have had to become adept at helping travelers adjust their plans to the ever-changing landscape of travel safety and restrictions.

Steps How to Become

Obtain a High School Diploma or GED. A high school diploma or GED is typically the minimum educational requirement to become a travel counselor.
Consider Obtaining an Associate's or Bachelor's Degree. Although not required, many employers prefer travel counselors who have obtained an associate's or bachelor's degree in a field related to travel and tourism, such as hospitality or business.
Get Certified. Professional certification from organizations such as the Cruise Lines International Association (CLIA) and the Travel Institute can help travel counselors stand out from their competition and demonstrate their knowledge and expertise in the field.
Gain Experience. Working as a travel agent or in another customer service role can help candidates gain relevant experience.
Develop Your Communication Skills. Travel counselors should be able to communicate effectively with customers, travel suppliers, and other stakeholders in order to ensure smooth and successful travel arrangements.
Stay Up to Date on Travel Industry Trends. Travel counselors should stay informed on the latest trends in the travel industry in order to best serve their clients.
Consider Joining Professional Organizations. Professional organizations, such as the American Society of Travel Agents (ASTA) or the National Association of Career Travel Agents (NACTA), can provide access to industry news, events, and resources that can help travel counselors stay up to date on the latest industry trends.

Travel counseling is an important service for those looking to plan trips and vacations. It can provide invaluable guidance and advice on how to get the most out of a trip, helping travelers to save time, money and stress. A competent travel counselor should have an in-depth knowledge of the travel industry, including current trends and regulations, as well as a comprehensive understanding of different destinations and cultures.

They should also be familiar with the different types of accommodation and transportation options and have a good grasp of financial planning, budgeting and booking procedures. Furthermore, they should be well-versed in customer service, problem-solving and communication techniques, as well as have a positive attitude and enthusiasm for travel. By having all these skills, a competent travel counselor can provide the ideal advice and support to help travelers navigate their journey safely, efficiently and cost-effectively.

You may want to check Online Travel Consultant , Travel Liaison , and International Travel Consultant for alternative.

Job Description

Perform in-depth research to identify the best travel options for clients.
Consult with clients to determine their travel needs, preferences, and budget.
Provide customized travel advice and recommendations.
Book flights, hotels, car rentals, and other travel arrangements.
Process payments and handle billing inquiries.
Track changes in travel regulations and policies.
Maintain client records and document all travel services provided.
Monitor travel industry trends and keep abreast of current developments.
Address client complaints and resolve any issues that may arise.
Develop promotional materials and create customized itineraries.

Skills and Competencies to Have

Excellent communication skills
Knowledge of travel industry
Ability to negotiate and resolve customer complaints
Ability to prioritize tasks
Excellent problem solving skills
Understanding of cultural sensitivities
Computer proficiency
Multitasking abilities
Attention to detail
Ability to work independently and as part of a team

Time management is an essential skill for any Travel Counselor. Being able to efficiently plan and manage their time will allow them to make the best use of their resources, and prioritize tasks accordingly. A Travel Counselor must be able to adequately plan and organize their workload, coordinate meetings and appointments, and ensure that all client needs are met.

In addition, good communication skills are also necessary in order to ensure that clients receive the best possible service. This can be achieved by being able to properly explain the services they offer, while also effectively listening and responding to any questions or concerns their clients may have. Furthermore, having knowledge of the destinations they are recommending to clients is important as it will give them an understanding of what their clients may expect upon arrival.

Finally, having excellent problem-solving skills is key to ensuring any issues that may arise are handled quickly and in a satisfactory manner. With these skills, Travel Counselors are able to provide their clients with exceptional service, ensuring their clients travel experience is stress-free and enjoyable.

Air Travel Consultant , Business Travel Consultant , and Corporate Travel Specialist are related jobs you may like.

Frequent Interview Questions

What experience do you have with booking travel arrangements?
What is your experience with customer service?
How do you handle difficult customer requests?
What do you know about the travel industry?
What are your thoughts on the importance of staying up to date with the latest travel trends?
How do you handle working with tight deadlines?
How do you manage multiple tasks at once?
What methods have you used to stay organized while managing multiple clients?
Describe a time when you had to provide exceptional customer service in a difficult situation.
How would you go about researching potential destinations and attractions for customers?

Common Tools in Industry

Travel Planning Software. Software that helps travelers create an itinerary and organize their trip. (eg: TripIt)
Trip Budgeting Calculator. Calculator that helps travelers create and manage a budget for their trip. (eg: YNAB)
Cultural Research Tools. Tools that provide information about different cultures, customs and etiquette for a particular destination. (eg: Lonely Planet)
Travel Insurance. Insurance that covers travelers for unexpected costs and emergencies while traveling. (eg: WorldNomads)
Flight Comparison Sites. Sites that allow travelers to compare prices and book the best available flight. (eg: Skyscanner)
Accommodation Booking Sites. Sites that allow travelers to compare prices and book the best available accommodation. (eg: Booking. com)

Professional Organizations to Know

American Society of Travel Agents (ASTA)
Institute of Certified Travel Agents (ICTA)
Association of Canadian Travel Agencies (ACTA)
Society of American Travel Writers (SATW)
National Association of Career Travel Agents (NACTA)
Cruise Lines International Association (CLIA)
International Air Transport Association (IATA)
National Tour Association (NTA)
American Hotel & Lodging Association (AH&LA)
The Travel Institute

We also have Travel and Logistics Analyst , Corporate Travel Manager , and Leisure Travel Agent jobs reports.

Common Important Terms

Travel Agent. A professional who books and arranges travel services such as flights, hotels, car rentals, and tours for their clients.
Tour Guide. A person who provides guidance and information to tourists about specific areas or attractions.
Vacation Planner. A person who helps with the planning and organization of a vacation, such as arranging activities, transportation, and accommodations.
Itinerary. A detailed plan of a journey or vacation, including the places to be visited and the route to be taken.
Destination Specialist. An expert in a particular destination who can offer advice on the best places to visit, activities to do, and accommodations.
Travel Insurance. An insurance policy that covers any losses incurred due to unforeseen events such as illness, injury, or theft while traveling.
Cruise Planner. An expert in cruise travel who can help clients book and plan their cruise vacation.

Frequently Asked Questions

What qualifications do i need to become a travel counselor.

To become a Travel Counselor, you should have a Bachelor's degree in hospitality management, tourism, business, or a related field. You may also need to have experience in customer service and the travel industry.

What responsibilities do Travel Counselors have?

Travel Counselors are responsible for helping customers plan their trips, providing advice on travel destinations, making travel arrangements, and ensuring customer satisfaction. Additionally, they may be responsible for researching and selecting the best travel packages and prices.

How much do Travel Counselors make?

The median annual salary for Travel Counselors is approximately $42,000. Salaries can vary depending on experience, geographic location, and the type of position.

What skills are needed to be successful as a Travel Counselor?

To be successful as a Travel Counselor, you should have excellent customer service skills, strong communication and organizational skills, and knowledge of the travel industry. Additionally, Travel Counselors should be able to use various computer software programs to search for travel deals and plan trips.

What is the job outlook for Travel Counselors?

The job outlook for Travel Counselors is expected to grow by 7% from 2019 to 2029. This growth is due to an increased demand for leisure and business travel worldwide.

What are jobs related with Travel Counselor?

Corporate Travel Administrator
International Travel Manager
Field Travel Coordinator
Cruise Travel Agent
Student Travel Consultant
Travel Document Specialist
Air Charter Broker
Group Travel Coordinator
Travel and Tourism Officer
Travel Consultant

Web Resources

Counselor travel schedule | Lynn University www.lynn.edu
Counselor Travel Calendar | Office of Admissions uaf.edu
EDU Healthcare Travel Counselor Jobs | Glassdoor www.glassdoor.com

Let’s talk

Get to know us: Travel Counsellors

We’re a global travel business with exceptional customer care in our DNA. We empower people with a passion for travel to run their own travel businesses, taking care of the travel arrangements of more than 450,000 customers each year.

Who are Travel Counsellors?

Travel Counsellors is a global travel business committed to providing you with all the tools, technology and support for starting a successful career.

You'll run a home-based travel agency with the freedom to set your own schedule and develop personal relationships with your clients, really understanding their preferences and crafting customised trips just for them. And with a wide network of travel suppliers all in one place on the Phenix in-house booking system, including airlines, hotels, and tour operators, you'll have all the resources you need to create unforgettable itineraries with ease.

In short, we’ll give you all the support and tools you need to make a successful travel business!

We aim high – to be the world’s most caring travel homeworking company.

We put people above all else. You can see that in how we help you constantly learn and grow with training tools and guidance that enhance your business skills and knowledge. We provide everything you need to build flourishing leisure and corporate travel businesses as part of a company that truly cares.

What do we do?

We're a community of people from all walks of life who put ourselves in our customers shoes, curating their perfect trip and making it personal.

How it all began

Travel Counsellors globally

itineraries booked annually

the year we were founded

We care in everything we do

We’re a people-first business, with care at the heart of our culture.

We lead by example

We live and breathe the values that make us special
We all take responsibility as role models in our business
We guide, we don’t instruct, and we foster creativity
We empower our people to be the best version of themselves

We’re a connected team

Our clear vision and strategy mean we really know our ‘why’
We’re united by a clear sense of purpose and a shared set of values
Our environment is open and honest, and we encourage feedback
We trust our people, empowering them to make decisions that work for them
We’re passionate about attracting and developing the best talent to deliver our vision
We encourage learning and development by providing training courses and expert guidance

We support and celebrate

Our culture is caring and supportive
We love celebrating our success and rewarding our people

Our diversity and inclusion ethos at Travel Counsellors

At Travel Counsellors, 'care' is more than a word; it's our way of life. This commitment to care shapes our culture, ensuring everyone feels a deep sense of belonging. We pride ourselves on embracing everyone's unique qualities, whether related to gender, race, religion, sexual orientation, ability, or a kaleidoscope of lived experiences. Our celebration of diversity mirrors our core values: Care, Human connection, and an Entrepreneurial spirit. By valuing everyone’s uniqueness, we cultivate a culture of care and connection, fuelling our drive for innovation and impactful outcomes.

Celebrating diversity is at the heart of what we do. We're dedicated to not just being a diverse and inclusive company but a community that's globally connected. For us, inclusivity is more than a tick box; it's a belief. Every story and voice in our team is crucial, shaping our collective future - a future we build together.

Join us in this journey. We welcome all of you, every part that makes you unique. Together, embracing 'care' and 'humanity', we make a real difference.

We put the trust into travel

It’s important to know you're booking travel with someone you can rely on. We put trust at the centre of everything we do and our business model is built on establishing trusted personal relationships with customers.

We underpin our unique personal service with our own Travel Trust financial protection for customers, as well the reassurance provided by our ATOL and IATA licences. And by working with thousands of hand-picked suppliers and trusted travel providers around the globe, we ensure customers receive the highest levels of protection, care, support, and service wherever and whenever they travel with us.

The world’s our office

“You'll be empowered to work on things you're passionate about. You'll be given autonomy. Your ideas will matter.” Lauren, Technology Service Desk Analyst

300 Members of support staff internationally

60% Repeat booking rate over

“I love caring for my customers and growing my business as a result. Joining Travel Counsellors is the best thing I’ve done.” Lizzie, Travel Counsellor

We’re all about doing the right thing

Watch our short video and hear our CEO, Steve Byrne, explain how Travel Counsellors cares for its customers and the ethos of support that underpins our people-based culture.

Are you ready to work as a Travel Counsellor?

If you are ready to join our award-winning and constantly expanding global team, contact one of our experts today. Our support team will be able to assist with any queries you may have.

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What is a travel counselor and how to become one

A travel counselor is a professional who specializes in planning and providing travel arrangements for their clients. They help clients choose their travel destinations, arrange their transportation and accommodation, and provide travel tips. They also assist clients with any issues or concerns they may encounter during their trip. They use their expertise in the travel industry to recommend the best options for their clients based on their travel preferences. They also have knowledge of various travel products and services, including visa and immunization policies. Their duties include performing research and assessments, preparing travel arrangements, and handling any inquiries or concerns their clients may have. They are responsible for ensuring the accuracy and completeness of all domestic and international travel arrangements for their clients.

How long does it takes to become a travel counselor?

It takes approximately 2 to 3 years to become a travel counselor.

Year 1: - Begin an Associate's degree program, which typically takes about 2 years to complete.

Year 2: - Continue and complete the Associate's degree program.

Year 3: - Gain 1 to 2 years of experience in the travel industry, which is the typical level of experience needed. - Complete on-the-job training, which usually lasts 3 to 6 months, and may include less than a month of on-site training.

Salary $44,934
Growth Rate 20%
Jobs Number 32,840
Most Common Skill Reservations
Most Common Degree Bachelor's degree
Best State California

Travel Counselor career paths

A travel counselor can pursue a variety of career paths. They can work as a travel consultant, sales manager, or business development manager. Some may choose to enter other fields like account management, marketing, or customer service. Others can become business owners or operations managers. They can also work in related industries like hospitality, insurance, and administration.

Key steps to become a travel counselor

Explore travel counselor education requirements, most common travel counselor degrees.

Bachelor's

High School Diploma

Start to develop specific travel counselor skills

A travel counselor needs a combination of soft and hard skills. They must be able to communicate value, build trusting relationships, and understand personal needs. They must also have market-specific knowledge and use technology to secure the best value for their clients while taking them through the decision process and finalizing the sale. They may also need to handle high-end air, car, and hotel reservations, and use systems like Sabre and Amadeus. They may also need to perform ticket exchanges and refunds, locate, book, and plan hotel, car, and airline reservations, and coordinate and book domestic and complex international travel.

Complete relevant travel counselor training and internships

Gain additional travel counselor certifications.

Travel counselor certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific travel counselor certification, having one may help you stand out relative to other applicants.

The most common certifications for travel counselors include Travel and Tourism Professional (TTP) and Certified Travel Associate (CTA).

Research travel counselor duties and responsibilities

Travel counselors arrange travel for clients, both domestic and international. They determine their destination, mode of transportation, travel dates, financial considerations, and accommodations required. They use various online tools to book travel and manage a high volume of national/international calls. They also coordinate corporate and leisure travel in a fast-paced environment. They work with clients to create unforgettable experiences with high-touch customer service. They also consult members on domestic travel arrangements, manage e-travel reservations and ticketing, and use negotiating skills with vendors to secure the best rates for air travel, hotel, and car bookings. According to Diane Petras , CTIE, president at The Travel Institute, "the foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills."

Manage corporate travel arrangements for business accounts, including passport and visa documents.
Deliver comprehensive administrative support, with focus on coordinating travel arrangements, with this DoD contractor.
Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.

Prepare your travel counselor resume

When your background is strong enough, you can start writing your travel counselor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a travel counselor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Travel Counselor Resume templates

Apply for travel counselor jobs

Now it's time to start searching for a travel counselor job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

Are you a Travel Counselor?

Share your story for a free salary report.

Average travel counselor salary

The average Travel Counselor salary in the United States is $44,934 per year or $22 per hour. Travel counselor salaries range between $28,000 and $70,000 per year.

What Am I Worth?

How do travel counselors rate their job?

Travel counselor reviews.

challenges in flight bookings; hotels; schedules; tours

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Updated April 5, 2024

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The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Helping therapists find adventure and freedom through travel jobs

If you landed on this website because you want to become a travel therapist, you have come to the right place! This website, The Traveling Traveler, was founded by me, Julia Kuhn, a travel therapist. I began my career in 2010 with a yearning to travel the country and experience new places. Now, after years of travel and learning the ins and outs of the industry, I am here to teach you how to do the same.

How to become a travel therapist is not an easy question to answer. In fact, I produced a course with over six hours’ worth of material to answer this question in depth. I also believe that there is not a right or wrong way to learn how to travel and experience your travel journey. Each travel therapist’s journey is unique, which is why I always recommend starting by thinking about why you want to be a travel therapist.

How to Get Started as a Travel Therapist

Getting started as a traveling therapist can vary for each individual. Some people may want to jump right in and take a job as soon as possible. Others might want to be more strategic and plan more in advance.

Here are some basics that I recommend for getting started in travel therapy:

Have clear goals for why you want to travel and what you want to experience.
Understand how therapists get placed in jobs through agencies.
Understand how reimbursement works.
Know the basics on how to find housing.

Wait, what is travel therapy?

When I say travel therapy, I’m referring to the industry that places physical, occupational, and speech therapists in short-term contracts across the United States. Generally, these contracts are 13 weeks at a time. Travel therapy jobs can be anywhere and everywhere in all 50 states, even Alaska and Hawai’i. Travel therapy contracts can be in schools, outpatient clinics, hospitals, home health, rehabs, skilled-nursing facilities, and long-term care facilities.

Travelers are needed to fill immediate staffing needs. These staffing needs might be caused by chronic difficulty maintaining staff due to a variety of factors, or it could be more of a short term need, such as a need to cover a maternity leave or family medical leave of absence.

As a travel therapist, you are temporary help who is going into a building that may desperately need you. You are generally expected to do your job with little to no training and be efficient from the beginning.

At the end of 13 weeks, there might be an opportunity to extend your contract for longer, or you may be looking for a new position.

a women standing in joshua tree national park

First Up: Make Your Travel Therapy Goals

Whether you are a novice traveler or somebody who has been traveling for years and years, I think it’s important to have clear goals and understand why you are traveling. Being a travel therapist is not easy. In fact, it can be a stressful lifestyle that can strain relationships and mental health, and even cause financial difficulties. Before you travel, really think about your why and if travel is for you.

If your goal is to travel for money…

Many travelers take contracts because the jobs pay better than work at their home location. They may travel for a set period of time to pay off a bill or save money for a large purchase. To these travelers, I say “proceed with caution.”

The travel therapy job market is just that, a market. It fluctuates and relies heavily on supply and demand. Sometimes, there are a lot of jobs for a few therapists, and pay rates may be great! Other times, many therapists might be competing for the same positions, and pay rates can drop.

In times of low job markets, clinicians may go for long periods of time without work. Unlike perm positions, there is no paid time off with travel, and when you don’t work, you don’t get paid. Unemployment can also be difficult to get as a traveler who works in multiple states.

While many therapists have used travel contracts to pay off student loans, put down a downpayment on a mortgage, or find other financial freedom, there are others who have struggled financially due to lack of work or the instability of contracts.

If you want to travel for experience in new work settings

I meet a lot of travelers who want change. They are looking for a new job, a new experience, and a new challenge clinically. They want to become a traveling therapist to work in new settings. I think that can be harder for some versus others and it helps to be flexible with locations. If you have previous experience in a setting, I think you could be a candidate for a travel position, pending who you are competing against for the job. Some facilities in places that are harder to staff (like rural areas) might be more likely to take somebody with no experience and train them on the position.

Travel for the journey!

If you want to travel just to travel, join the ride! I think that the travelers who come in with open minds and are open to different locations and experiences tend to be some of the happiest in the long term.

Here are some examples of things that happened on my travel journey:

Worked in 5 states (HI, CA, TX, CT, & MA)
Went from a SNF only therapist to working in acute care, inpatient rehab, and home health
Traveled to over 15 countries while I wasn’t working for fun!

Now, how do you get a job as a travel therapist?

Travel therapists primarily get jobs from intermediary staffing agencies. Clinics, rehabs, schools, etc. will contract with these staffing agencies directly, or through vendors, to list employment opportunities, and those agencies will in turn find talent to bring on to staff those positions.

So when you are looking for jobs, you need to get verified to apply for jobs through a staffing agency. Each individual agency will want to run their own application process, background checks, etc. to ensure you are a qualified candidate to submit to positions.

Now, this is important, you do not have to be exclusive to one agency. You can apply and get verified for job submission by multiple agencies. This can work for your benefit since different agencies may have different job opportunities.

In Case this sounds confusing, here is a breakdown of the steps…

How to get a job as a travel therapist.

Identify a travel agency you want to work for.
Connect with a job recruite r from that agency to represent you and connect you with jobs. You can also head right to our job board to connect with jobs and recruiters there.
Complete the application process to verify you are a credentialed therapist and a job candidate. This can include background checks, reference calls, submitting your licenses, etc.
Be licensed in the state where you are applying for a job, or be able to obtain licensure ASAP.
When you are verified, your recruiter can tell you about jobs and submit you to a position, if you are interested.
Once submitted for a job, you will be contacted for a phone interview if the position is interested in learning more about you.
If you get the job, it will be offered through your agency.
Once you get a job, you will have to go through further onboarding to prepare you for the job. This can include TB testing, drug testing, online course modules, fit mask testing, physicals, etc.
Finally, when you get through all of that, you can start a job only to have to go through the steps all over again in a couple of months to find your next job.

A note about travel therapy contracts

As a traveler, you are a freelancer working for staffing agencies. You won’t get paid when you are not working and you will only receive minimal benefits packages. You are also at the mercy of your contracts, which tend to favor the facility over the travel therapist, unfortunately. Most contracts have clauses that state you can be terminated from a position immediately if you are not proficient at doing your job. Or, you can be given notice (generally a 2-4 week notice) for any reason at any time.

For these reasons, I always urge therapists considering travel to be very aware of their financial situation. Our jobs are far from stable and can end at any time. I highly recommend having an emergency fund of money set aside to help weather a bad financial situation that you could encounter.

Understanding Travel Therapy Pay

Pay as a travel therapist can be quite different from what you are used to seeing. Instead of receiving a salaried or hourly rate, you will see your paycheck broken into different payment amounts.

Generally, you have two main portions of your weekly pay. You have an hourly rate that is taxed, and then an untaxed stipend amount. You receive the untaxed stipend because you are incurring expenses for work by being on the road. The tax-free portion is for lodging, travel, and incidentals.

In addition to your paychecks, you may also receive reimbursements at the beginning or end of your assignments for travel to and from your assignment, or any licensure reimbursement that you asked for.

To learn more about travel therapist pay check out this article: Understanding Travel Therapy Pay Rates

Here is the important thing to understand about travel therapy pay:

Everything is based upon the rate that your contract location is paying for you to work. Pay rates are set by the place you are working, not the agency you are working for.

So, if a building offers a pay rate of $65/hour, your agency will first deduct a percentage of that right away to cover their expenses and profit for the contract.

Agencies use their portion of the bill rate to pay for things like:

Operating costs of the staff and office
Contribution to your health insurance and 401k benefits
Payments to social security and unemployment
Premiums for workman’s compensation and liability insurance for workers

NEXT, they may put a portion of the money aside to cover your moving reimbursement or licensure expenses.

Then , whatever is left of that money, they will split into a taxed rate and an untaxed rate.

Finally , when you are looking at the pay rate, you may be confused because it shows a taxed hourly rate of $24/hour, which is low for a therapist. This is because you are also receiving an untaxed amount of the equivalent of $22/hour AND reimbursements for travel. You combine your taxed rate and untaxed rate to get your blended pay rate for the assignment.

In this section, I want your take-away to be that nothing is “free” in travel and that all of the money and reimbursements come from somewhere in your pay package. A single number, e.g. $65/hour x 40 hours/week x 13 weeks will be the amount that the agency is working with to pay you all of your money, and also keep the agency afloat and pay them.

If you have questions on the nitty-gritty about pay or understanding if you qualify for these reimbursements and tax-free money, I highly recommend first of all learning about a tax home and then reviewing the FAQ page on www.traveltax.com

Finding Housing as a Travel Therapist

It is a constant struggle of travel therapists to find housing. Temporary housing can be expensive and difficult to locate. Agencies may offer some assistance to help you find housing, but you are generally on your own to find and secure housing.

Some agencies may advertise “free housing.” As mentioned above, nothing is free in travel. If an agency provides housing to you, they will deduct the cost from your overall pay package and your taxed pay rate will reflect that deduction. Generally I find that, economically, it is better to find your own housing, although it can be difficult to do.

My most basic advice when finding housing is to go through a website that verifies their listings and acts as an intermediary between the traveler and host, such as Airbnb , Furnished Finders , and VBRO . Extended Stay America and other long-term stay hotel chains also are comfortable accommodations for travelers.

Other places that are also good for housing, but take a little more caution, include Facebook Marketplace for the area you are working in, online Facebook groups for the area you are moving to, and Craigslist. Since these platforms do not verify the listings posted, they are more prone to scams.

Finally, work and repeat

There is a lot of repetition in the world of travel therapy. Just when you think you have a routine and are settled, it’s off to your next assignment. Thirteen weeks goes by a lot faster than you realize! Sometimes you just need a break. One of the nice things about travel is that you can work when you want to. If you can financially afford it, you can take a month off in between contracts to relax or travel the world. Or, you can hop right to your next job.

If you truly want to dive into the world of travel and become an expert of your own, I highly recommend enrolling in my signature course, The Guide to Travel Therapy .

Remember, travel is what you make it!

Enjoy your journey and make it yours!

What does a Travel Counselor do?

Published November 29, 2022 3 min read

A travel counselor helps people plan and book their travel. They may work in a travel agency, or they may be self-employed. They help people choose the best route, make reservations, and provide other assistance to make sure the trip goes smoothly.

Travel Counselor job duties include:

Arrange transportation, hotel accommodations, and car rentals
Plan and sell transportation and accommodations for travel
Determine destination, modes of transportation, travel dates, costs, and accommodation requirements
Obtain passport and visa for international travel
Advise clients on travel safety and insurance matters
Make travel arrangements for business and vacation travelers
Plan and coordinate travel itineraries
Research destinations to find the best travel options
Book flights, hotels, and rental cars

Travel Counselor Job Requirements

A travel counselor is a professional who helps people plan their travel. They may work in a travel agency, or they may be self-employed. To be a successful travel counselor, you will need excellent communication and customer service skills. You should also be able to work independently and be organized. In terms of education, you will need at least a high school diploma. Some employers may require you to have a bachelor's degree in tourism or business. Certification from a professional organization, such as the American Society of Travel Agents, can also be helpful.

Travel Counselor Skills

Flexibility
Attention to Detail
Multi-tasking
Organizational Skills
Time Management Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Research Skills

Related : Top Travel Counselor Skills: Definition and Examples

How to become a Travel Counselor

A travel counselor is a professional who helps people plan their vacations. They work with clients to find the best deals on airfare, hotels, car rentals, and other travel arrangements. Travel counselors also provide guidance on what to do and see at their destination.

To become a travel counselor, you will need to have excellent customer service skills. You should be able to handle multiple tasks at once and be able to work well under pressure. It is also important that you are organized and detail-oriented.

Some travel counselors have a degree in tourism or hospitality, but it is not required. Many companies offer training programs that will teach you the necessary skills. Once you have the necessary skills, you can start working as a travel counselor at a travel agency or tour company.

Related : Travel Counselor Resume Example

Related : Travel Counselor Interview Questions (With Example Answers)

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Corporate Travel Counselor: What is it & Do you Need One?

June 10, 2022

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Corporate travel counselors are almost every business traveler’s secret weapon. If you’re a business traveler who wants help with your business travel needs or trying to find ways to save money on your next trip, a corporate travel agency may be able to help you achieve both.

Additionally, whether traveling abroad or within the country, a corporate travel counselor can help with expenses, taxes, etc. A corporate travel counselor is an employee of your company that works with other organizations and companies to help plan business trips, entertainment, and other requirements companies may have when traveling for business.

Who is a Corporate Travel Counselor?

As technology becomes more advanced, corporate travel is changing, and so are the roles of the traveling professionals in it. Instead of just providing travel services, corporate travel agents work with both internal and external organizations to help create effective policies and manage their spending. This includes minimizing costs, staying on budget, mitigating risk, and raising corporate discounts for employees.

Corporate travel counselors may also have other responsibilities, such as creating custom travel itineraries for clients and managing their accounts. They may also be responsible for providing training to direct-reportemployees that handle their company’s travel arrangements.

Why Do You Need a Corporate Travel Counselor?

Corporate travel is a fast-paced, ever-shifting world, making it difficult to navigate. To get through your business trips, you need to overcome obstacles such as fluctuating fuel prices, frequent airline schedule changes, and travel benefits taxes. Corporate travel demands a knowledgeable, consistent travel management counselor who knows how to cut costs without sacrificing the quality of service for your employees. Corporate travel counselors can help you avoid many problems, as discussed below.

Travel Planning

Travel planning can be a complex process, and there are many different factors to consider. With the help of a corporate counselor, you can take the time you need to plan your trip in advance to have a stress-free business trip. The best thing is that they also handle any changes during the planning process.

They have extensive experience creating customized travel arrangements for large groups and understand how to manage the complexities of coordinating multiple travelers.

Managing Employee Travel Plans and Policies

Even if you have an employee handbook, employees will still need help making airline reservations or confirming hotels when traveling on company business. A corporate travel counselor will make sure employees set up everything properly and guide them in creating a travel policy that fits your company’s needs. Additionally, they can train employees to use the system properly to know how to book their trips and make sure they follow the company’s rules.

A corporate counselor helps coordinate ground transportation and ensure the appropriate documentation is in place to ensure compliance with company policy. They may also assist with tax implications of frequent business travel or other financial matters related to employee business trips.

Hotel Reservations

One of the most common types of corporate travel is business trips involving overnight stays at hotels or resorts. Corporate travel counselors often handle all aspects of these trips, including booking flights and hotels and arranging transportation between airport terminals and hotels/resorts. They can also be in charge of planning meals at restaurants and even organizing entertainment options for employees that are too busy with work. They also help you find hotels that meet your needs and are cost-effective.

Meeting Room Set-Up

Meetings and conventions are a big part of corporate travel. And if you’re responsible for managing the meeting, you probably have some questions about how to make sure everything goes smoothly. One of the first things a corporate travel counselor does is help you set up the meeting room. They can answer any questions about what equipment will be needed. Also, they work with the hotel or convention center to make any special requests employees may need ahead of time, such as ensuring enough space for everyone in the room.

When it comes time for the actual event, a corporate travel counselor helps arrange transportation from the airport or train station to your meeting location. If you have an early flight out of town after the event is over, they can ensure you get where you need to go by providing ground transportation back to the airport or train station.

Help You Get the Best Travel Insurance

Travelers should always have a separate health insurance policy covering them outside their home country. This will protect you if you need medical care, especially when traveling abroad. Most companies don’t offer abroad health insurance, or if you want additional coverage. A corporate travel counselor can set up travel insurance plans for individuals or groups of employees. They can help you find the best insurance plan for your needs, whether it is for trip cancellation/interruption, medical evacuation or baggage loss/delay.

Benefits of Working with a Corporate Travel Counselor

Whether you’re starting your first business trip or are ready to start planning your next big corporate event, it’s important to have the right tools and information at hand. Corporate travel counselors are your source for all information you need to ensure your business is covered from head to toe when it comes to your company’s travel expenses. These professionals have expert knowledge of the intricacies of the corporate travel market, and if you’re not using their services, you’re missing out on a great opportunity!

Here are some benefits of working with a corporate travel counselor:

Learn Best Practices for Travel Planning

Corporate counselors help business travelers learn best practices for travel planning, such as how to choose between first-class and economy, which luggage to use, and how to pack for international flights. Corporate counselors can also provide information about the latest security threats, such as terrorist activity or natural disasters.

If you work in an office with many international employees, having a corporate counselor is a good way to keep everyone up-to-date on travel restrictions and other important facts. A good corporate travel counselor will be able to advise you on how to plan your next business trip or vacation. They’ll share their expertise on where to stay, what to do and how you should get there.

Get The Best Deals

The most significant benefit of using a corporate travel counselor is that they work with a wide variety of airlines and hotels so that they can find you the best deals. You’ll have access to their vast network of connections in the industry and can book flights at the best prices available on any given day. They may even be able to negotiate rates for you if you’re booking large quantities of tickets. Many companies offer discounts for employees who book through their corporate travel office, so it might be worth checking into this option before booking anything yourself.

A corporate travel counselor will be able to compare each option and help you decide which one is best for your needs. In addition, they’ll look at what other companies are doing in terms of booking flights and compare them against yours so that you get the best deal possible.

Help Streamline Your Travel Process

The job of a corporate counselor is to help with any problems or issues that may arise when employees are away on business trips or conferences. They are there to assist with any legal matters or concerns that you may have about your company’s policies, procedures, and compliance issues. A corporate counselor will also help ensure that you have all the necessary paperwork to get back to work quickly when you return from your trip.

Also, you can be sure that your travel counselor will cater to any inconveniences in your trip. For example, if a flight is overbooked or canceled due to inclement weather, a travel agent can find alternate transportation options for you so that you don’t have to wait hours at an airport until it opens again.

Ensures Accommodations Are Available

Every business traveler knows how frustrating it is when you arrive at your hotel only to find out there aren’t any other rooms available. A travel counselor can ensure that this doesn’t happen by making sure all the properties they recommend have plenty of rooms available when you need them. These personnel works closely with hotels and airlines to ensure availability even during peak times. So no matter what time of year you need to travel for business purposes, rooms will always be available for your group.

Your company may have specific hotel size or location requirements that they need before booking a hotel room for its employees. A corporate travel counselor will know the location of these hotels so they can provide clients with options that meet their needs without compromising their budget or time constraints.

Guidance On How to Maximize Your Budget

It’s no secret that corporate travel can be expensive. One of the main reasons companies hire a corporate travel agency is that they want to spend their money wisely. Corporate travel counselors can help you develop strategies that will help you save money and ensure that your team gets the best possible service. They also guide how much you should spend on each trip to avoid overspending your budget. You’ll also benefit from their knowledge about frequent flyer programs and loyalty rewards, which can save business travelers money in the long run.

A corporate travel counselor can help you find ways to save money on flights, hotels, and other expenses related to traveling for work. They can also recommend hotels that offer discounted rates for frequent travelers or companies who frequently book rooms at their properties.

They understand Your Travel Needs

Corporate travel counselors have been working with businesses for many years now, so they know what types of companies need their services and what type of services they require. This means that they have experience dealing with different businesses, whether small or large, local or international. They know exactly what kind of services these clients need, which means they can make good recommendations based on their needs and requirements.

Understand Your Company Travel Policy

A corporate travel counselor will thoroughly understand your company’s travel policy and work within those parameters to find the best deals. This saves you time and effort since you don’t have to look around for deals yourself or figure out how much money you need to spend on each trip. This allows you to focus on other aspects of running business instead of worrying about booking flights and hotels for employees or clients.

You Save Time

If you’re a business traveler, you know how much time and money it takes to plan a trip. Hotel reservations, flights, meeting rooms, meals, there’s a lot of work involved before you even step on the plane. The best thing is that corporate counselors can help. They can do all the work for you and ensure everything runs smoothly for your business trip.

A travel counselor arranges hotel accommodations, flights, and transportation so that you don’t have to worry about any of those details when planning your trip. They’ll do all the legwork so you can focus on other aspects of your trip, such as meeting attendees or clients face-to-face during your travels.

Bottom Line

In a world of busy schedules and tight budgets, the best-designed business travel plans are often hard to handle. The best thing is that a corporate counselor ensures your business trip is worthwhile. Whether you’re planning a multi-city trip or a simple interstate flight, a corporate agent will ensure all aspects of your business travels are ready to go.

Corporate travel counselors ensure the traveler gets the personal attention required to plan their business trip. Also, those who work in the travel department benefit from having an extra set of eyes on things when making the travel plans. In short, corporate travel concierges are changing how companies book their business travel and easing the burden of doing so.

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Travel counselor certification program .

Guidelines for National Endorsement of State Travel Counselors Certification Program

⏎ Back to National Council of State Tourism Directors (NCSTD)

The U.S. Travel Association and the National Council of State Tourism Directors created the national endorsement program for two reasons:

To promote travel information services nationwide.
To encourage individual states to develop a certification program that enhances individual travel counselors' efforts, skills and achievement to direct and advise travelers seeking assistance at travel information centers.

Endorsement of a state's travel counselor training programs is available exclusively to NCSTD members or the officially designated state entity responsible for the state travel/welcome information center program.

Program Guidelines

For a state's travel counselor training program to receive NCSTD's National Certification, it must meet the following standards:

Candidates must have been employed as a travel counselor for a minimum of one operating year to become eligible.
The program must include a written examination (view full exam guidelines here ).
State information center managers must provide appropriate recognition to counselors who complete the test.
Each program endorsement is valid for three years.

Program Certification Process

Follow the three steps to receive your state’s endorsement and request certificates.

For a state’s travel counselor training program to receive NCSTD’s National Certification, it must include a written examination, in a minimum of two variations to allow for retesting of those who do not pass the test initially. The exam may also be available in alternate formats if needed.

You can view guidelines and sample questions here .

Complete the Request for NCSTD Endorsement of State Travel Counselor Certification Program form .

Please note, that you will be asked to upload two versions of your state’s certification exam. Please allow six weeks for approval.

After counselors pass the exam, you can submit counselor names through this request form .

Please allow 48 hours to receive a confirmation notice that your certificates have been mailed.

Key Resource Links

Program overview and exam guidelines
Sample exam
How to submit your exam
How to request certificates

Cynthia Zhu, Project Manager, Member Engagement & ESTO

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Your dream holiday, our priority

Perfect holidays are all about relaxation or adventure. Connect with your very own travel expert to arrange your next holiday with care and lose the pain of planning. We'll take care of every last detail so you can explore with confidence and make memories to last a lifetime.

Keep up to date with all the latest travel advice

Head to our blog for the news and stories to inspire your next holiday

Click here to find out more about our partnership with the High Performance podcast

View a selection of our latest holiday savings and availability

Click here to discover how we want to make a positive difference when we travel

PARTNERSHIP

High performance podcast.

"Travel Counsellors put you at the very heart of what they do"

- Jake Humphrey

TESTIMONIAL

Sara davies.

"Trust me, I've tried a lot of different travel operators over the years, and the personal service I get from these guys is just another level - which is why I've kept coming back for so many years."

HOLIDAY INSPIRATION

It's more than a beach holiday.

Here at Travel Counsellors we know a thing or two about beach holidays. We’ve taken our customers around the world and back to the most sought-after swathes of sand on earth, and even a few tranquil coves reserved only for those in the know.

OUR PROMISE TO YOU

We take care of everything.

Are you ready to dive into 2024 with us? Let us create a tailor-made trip just for you - put simply, let us take care of everything.

CRUISE INSPIRATION

Sail away 2024/25.

If you’re considering a cruise for 2024/25, our new cruise brochure includes new ships and an array of holiday inspiration from big ocean adventures to mellow river cruises. We can find the perfect cruise just for you – put simply, let us take care of everything.

UNFORGETTABLE ADVENTURES

Tailor-made & touring.

Whatever your interests and passions, our bespoke adventure holidays and tours around the world take you to incredible sights and immerse you in local cultures for a getaway you’ll never forget.

Why book with us

We put people above all else.

With people at the heart of everything we do, we’re redefining the 1-1 service you'll receive when you travel. Our community of trusted independent Travel Counsellors all share a passion for making every element of your experience completely personal to you. And we’re with you every step of the way.

Find out more

You’re free to travel with confidence

We know that holidays are happier when you have confidence that everything is taken care of. When you book with your personal Travel Counsellor, you can rest easy knowing you have the choice, flexibility and financial protection needed to enjoy every second of that well-earned break or business trip.

Find out more about how we bring the confidence

Inspiration

What type of holiday are you looking for.

Family Friendly

Honeymoons & Weddings

The world is yours. Where can we take you?

Find your personal travel counsellor.

With more than 2,000 independent Travel Counsellors worldwide, let one of our professional and passionate experts tailor your perfect trip and look after you at every stage of your journey.

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COMMENTS

What does a Travel Counselor do? Role & Responsibilities
A travel consultant uses their expert knowledge to arrange and make reservations for flights, hotel stays, travel excursions, and vacation packages. They speak with contacts at properties across the globe to help customize clients' vacations to their needs. They recommend restaurants, sightseeing destinations, and may arrange travel discounts.
Travel Counselor Job Description
The travel counselor will be required to prepare clients for local and international travel. You should be able to communicate well and answer questions or address concerns in person, or via email and telephone. To be successful as a travel counselor, you should have in-depth knowledge on travel-related matters and be able to engage with a ...
Travel Counselor Jobs
Travel counselors work with their clients to build smart itineraries for travelers, delivering informed and insightful recommendations, and a consistent and efficient booking experience - as well as service and value that continually exceed our clients' expectations. Travel counselors and traveler experience support teams allow us to fulfill ...
Travel Counselor Job Description [Updated for 2024]
Travel Counselor Education and Training Requirements. Travel Counselors usually have a high school diploma or equivalent, although a bachelor's degree in tourism, hospitality, or a related field is often preferred. They should have comprehensive knowledge about various travel destinations and the latest trends in the tourism industry.
Travel Counselor: What Is It? and How to Become One?
A travel counselor is an experienced travel agent who advises corporate clients, individual travelers, and tourism service providers. In this career, your job duties include assessing the needs of your clients and helping them choose a travel destination. You may advise them about the most desirable and most price effective way to travel to ...
How to Be Travel Counselor
A Travel Counselor must be able to adequately plan and organize their workload, coordinate meetings and appointments, and ensure that all client needs are met. In addition, good communication skills are also necessary in order to ensure that clients receive the best possible service.
About
Travel Counsellors is a truly international business, operating in the UK, Ireland, South Africa, UAE, Belgium and the Netherlands. We're a connected community of travel professionals who share knowledge, local insights and success stories. "You'll be empowered to work on things you're passionate about. You'll be given autonomy.
What is a travel counselor and how to become one
It takes approximately 2 to 3 years to become a travel counselor. Year 1:- Begin an Associate's degree program, which typically takes about 2 years to complete. Year 2:- Continue and complete the Associate's degree program. Year 3:- Gain 1 to 2 years of experience in the travel industry, which is the typical level of experience needed.
What is Travel Therapy and How Does it Work?
In a nutshell, therapists (PT, OT, SLP, PTA, COTA) work with a recruiter at a travel therapy staffing agency, to search for short term jobs they'd like to apply to within the US. They have a phone interview to see if the job is a good fit, and if they're chosen for the job, they move to the new location temporarily to work there for a short ...
How to Become a Travel Agent: Job Description, Skills, and More
Some travel counselors also work for online travel agencies. Others work for companies that focus on specializations within the travel industry, such as corporate travel, destination weddings, or group travel. And still others work as independent contractors, providing their services to clients on a freelance basis.
How To Become a Travel Therapist
Identify a travel agency you want to work for. Connect with a job recruite r from that agency to represent you and connect you with jobs. You can also head right to our job board to connect with jobs and recruiters there. Complete the application process to verify you are a credentialed therapist and a job candidate.
Travel Counselor Jobs, Employment
Travel Counselor. Sony Electronics. California. $50,000 - $60,000 a year. Full-time. Overtime. Clarifies travel preferences by determining travel dates, mode of transportation and destination. Knowledge of domestic and international travel arranging. Posted.
What does a Travel Counselor do?
Travel Counselor Job Requirements. A travel counselor is a professional who helps people plan their travel. They may work in a travel agency, or they may be self-employed. To be a successful travel counselor, you will need excellent communication and customer service skills. You should also be able to work independently and be organized.
Corporate Travel Counselor: What Is It & Why You Need One
Additionally, whether traveling abroad or within the country, a corporate travel counselor can help with expenses, taxes, etc. A corporate travel counselor is an employee of your company that works with other organizations and companies to help plan business trips, entertainment, and other requirements companies may have when traveling for ...
Travel Counselor Certification Program
The U.S. Travel Association and the National Council of State Tourism Directors created the national endorsement program for two reasons: To promote travel information services nationwide. To encourage individual states to develop a certification program that enhances individual travel counselors' efforts, skills and achievement to direct and ...
CTC®
The learning toolbox that makes up the Certified Travel Counselor (CTC®) program prepares you to face the new demands of today's travel managers. Each of the online course topics builds upon each other - and you will see how the courses create a complete management preparation program. Enroll Today. Free CTC Webinar.
What is a travel therapist?
You might have heard of travel therapy. Maybe you've seen dreamy pictures on Instagram with a caption promoting life as a travel speech-language pathologist, travel physical therapist, travel occupational therapist, or travel assistant!. So what is a travel therapist? A travel therapist is a short-term healthcare worker that picks up temporary assignments in different locations and settings.
Travel-and-Lifestyle Careers at American Express
With roles like Travel Counselor, Membership Executive, and more, you'll be empowered to set a world-class standard of service. Everyday Recognition. We take great pride in the contributions of our colleagues and how they back our customers whether that's through our annual Pacesetters Award or other recognition programs.
What Does a Travel Consultant Do?
Travel consultants help you get the most out of your travel goals. They can assist with determining the best destinations, hotels that meet your specific ne...
CTA Certified Travel Associate
Candidates must fulfill the following requirements to earn their CTA Certification: Pass the proctored CTA® exam with a grade of 70% or higher. Earn a minimum of ten (10) Continuing Education Units (CEUs) annually to maintain Certification and participate in the public Certified Travel Agent Directory. ASk a Question.
How it works
Enjoying your travels. When it's time to travel, all you have to do is pack - your Travel Counsellor will take care of everything else. From takeoff to arriving back home and beyond, they're on hand whenever you need them. Plus, you get the peace of mind that comes with choosing one of the most responsible travel companies around.
Travel Counsellors
Travel Counsellors Ltd. is a travel agency headquartered in Manchester, England. When it was established in 1994, it was a pioneer of home-based travel selling. It has operations in the United Kingdom, Ireland, the Netherlands, Belgium, South Africa and the United Arab Emirates.
Travel Counsellors
Connect with your very own travel expert to arrange your next holiday with care and lose the pain of planning. We'll take care of every last detail so you can explore with confidence and make memories to last a lifetime. Find your Travel Counsellor. Keep up to date with all the latest travel advice. Head to our blog for the news and stories to ...
Travel insurance for backpackers
Travel insurance often costs 4% to 10% of your trip's total price. So if your backpacking adventure will run you $4,000, the total cost of insurance may be $160 to $400.

Travel Counselor Job Description

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Travel Counselor Job Description [Updated for 2024]

Travel Counselor Duties and Responsibilities

Travel Counselor Job Description Template

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Travel Counselor Qualifications and Skills

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Travel Counselor Education and Training Requirements

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How to Be Travel Counselor - Job Description, Skills, and Interview Questions

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Get to know us: Travel Counsellors

Who are Travel Counsellors?

We aim high – to be the world’s most caring travel homeworking company.

What do we do?

How it all began

We care in everything we do

We lead by example

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We put the trust into travel

The world’s our office

We’re all about doing the right thing

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What is a travel counselor and how to become one

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