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How to contact Amadeus Help Desk

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Dear Gsainda Saiker,

To find all instructions to contact the helpdesk, pls type following title in the Search bar: Get Support button and pin to call Helpdesk.

This answer explains the full process to find your PIN code and call the support agents.

Do not hesitate to subscribe to this answer to find it back easily in  ' My subscriptions ' when needed.

Hope this will help you.

Wishing you a nice day.

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Originally published on Amadeus Insights

Amadeus Value Cars™ will provide travel sellers with more choices for customers when booking car rental

March 5, 2024 – Amadeus’ new car rental offering, Amadeus Value Cars™ , simplifies how travel agencies sell car rental content. With package tour operator, Anex Gruppe , as one of the launch partners, Amadeus Value Cars will help travel sellers to provide the best value option for travelers. It will revolutionize payment flows and enhance ancillary sales capabilities in mobility for travel sellers.

Today, the fragmented nature of the car rental industry is a challenge for travel sellers who are faced with hundreds of potential providers and complex payment flows. Providing mobility options can be resource heavy and expensive for travel sellers.

Recognizing these challenges, Amadeus has designed Amadeus Value Cars to provide a seamless experience for both travel sellers and travelers. This breakthrough solution addresses a crucial pain point in the travel industry: streamlining financial transactions and improving overall service quality. Travel sellers can now offer mobility content without the need to manage multiple agreements, connections, or reconciliation.

For travelers, Amadeus Value Cars enables travel sellers to provide a wide variety of car rental options at the best possible prices. Through Amadeus’ global footprint, travel sellers can be assured that they are sourcing top-quality deals.

Anex Gruppe will be expanding to integrate car rental services so that it continues to deliver exceptional travel experiences to its customers. Amadeus Value Cars will cover the servicing, providing customers with its highest level of care. Owing to Amadeus’ international relationships, Amadeus Value Cars customers will gain access to offers from multiple participating car rental providers and thousands of locations worldwide.

Amadeus Value Cars is now part of the Amadeus Value Content portfolio, joining Amadeus Value Hotels . The inclusion of Amadeus Value Cars marks the first step in expanding the portfolio to meet travelers’ expectations and better serve travel seller customers.

Ismar Bajric, Director Marketing, Anex Gruppe , says: “As a launch partner of Amadeus Value Cars, we are excited to enhance our portfolio and be able to offer mobility services to our customers, which will in return grow our ancillary sales and better cater to our customers’ needs.  Finally, by handling the servicing of end travelers, Amadeus Value Cars allows us to concentrate on other important tasks and grow our core business.”

Peter Altmann, Vice President, Mobility & Travel Protection, Hospitality, Amadeus : “We believe in providing our mobility customers with easy access to the content they need, and in delivering technology that enables success both now and in the future. The collaboration with Anex Gruppe to introduce Amadeus Value Cars is an exciting development toward achieving this goal. Amadeus Value Cars is the continuation of what we’ve achieved so far with Amadeus Value Hotels, and how we expand into the prepaid world and into the leisure segment.”

The solution will initially be available in Euro-zone countries with plans to expand further.

About Amadeus

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality providers acquire, service, and retain guests by profitability driving demand and converting them into loyal fans.

Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.

To find out more about Amadeus, visit https://amadeus-hospitality.com.

Follow us on:  Facebook ,  X ,  LinkedIn , and  Instagram .

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Refunds: Reference guide

You are viewing this page from an external source and its content may or may not be applicable in your market. if you are already a registered user of amadeus service hub, please login to access the full knowledge base, news, training materials and other services specific to your market..

Updated 27/02/2024   |   2611 Views angle-down

This guide is designed to be used as a resource for any refund learning path or instructor-led course. For a full list of cryptic entries, refer to Cryptic Entries in Amadeus Service Hub or go to the HE pages.

The following table contains some of the most common basic entries used in Amadeus Selling Platform Connect:

IMAGES

  1. Amadeus Services for Amadeus cytric Travel & Expense

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  2. Amadeus brings to life digital travel experiences with their new travel

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  3. Amadeus Service Hub for Travel Agencies

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  5. What Amadeus the biggest travel company think about nucleus exhibition ?!

  6. AMADEUS

COMMENTS

  1. Contact us

    Amadeus in Sophia Antipolis Cedex. Address. 485 Route du Pin Montard. F- 06902 Sophia Antipolis Cedex. FRA. Phone Number for Amadeus in Sophia Antipolis Cedex+33 492 94 6000+33 497 15 4120. Basic information about the processing of Personal Information. Data Controller. Amadeus IT Group SA.

  2. Amadeus Hospitality Support

    If you have an emergency and revenue impacting support need, please contact us at one of the numbers below: EMEA: +34 932 20 16 64. Americas: +1 332-230-2595. APAC: +65 3163 5471. Customer Support is available in English, Spanish, Portuguese, German, French, Bahasa, Chinese (Mandarin), Thai, and Italian.

  3. Amadeus Office Locations

    Office information. Office. Amadeus in Libya. Address. Ben Jaber street, oppo Ben Jaber mousque 10.60.207. 0 Tripoli. Libya. Phone Number for Amadeus in Libya+218 91 451 3411. [email protected].

  4. How to contact Amadeus customer services

    You can contact Amadeus Customer Services either: Directly from Amadeus Selling Platform Connect. Within Amadeus Service Hub (ASH) Through our guided flow, you can find answers to your questions, log a case using the correct template, or connect to an Amadeus expert who can help you resolve issues quickly and easily.

  5. Amadeus-Travelclick Support

    Amadeus is committed to providing customers worldwide with superior support and service to ensure their success in using Amadeus solutions. Amadeus is a technology innovator that connects the entire travel ecosystem at every stage of the journey. Contact Support Services.

  6. Contact us

    Data Controller. Amadeus IT Group SA. Purpose and legal basis for the processing of your data. We collect information about you to better understand and address your needs, requests and expectations about Amadeus. When processing your data we rely on your consent that you grant by submitting this form. Recipients of the Personal Information.

  7. Travel Agencies

    Contact Amadeus Customer Service and manage your cases online Amadeus Learning Universe. ... Join the community of Travel experts who contribute and share their knowledge and experience on Amadeus products and services. Follow updates on your Amadeus solutions and subjects you are interested in. Get the latest Amadeus and industry news

  8. Amadeus-Hospitality/TravelClick

    Amadeus products help improve the travel experience for all - customers and travelers alike. You focus on delivering exceptional guest experiences. We'll provide you with the tools to do so. Business Intelligence. Media. Reservations & Guest Management. The antidote to uncertainty is information. Unlock your hotel's true potential with ...

  9. Amadeus Service Hub

    Subscribe to product-related news and access online support services and tools 24/7. Contact Amadeus Customer Service and manage your cases online. Find all Amadeus e-Learnings and upcoming instructor-led sessions in one click. Utilize dashboards to track your learning goals. Discover trending learning topics.

  10. How to contact Amadeus Help Desk

    To find all instructions to contact the helpdesk, pls type following title in the Search bar: Get Support button and pin to call Helpdesk. This answer explains the full process to find your PIN code and call the support agents. Do not hesitate to subscribe to this answer to find it back easily in ' My subscriptions ' when needed.

  11. Contact Us

    Customer Care. Americas: + 1 847 585 5259. Europe, Middle East and Africa: + 34 93 520 8008. [email protected]. Asia Pacific: + 61 3 9699 9969.

  12. Amadeus Hospitality

    Amadeus builds solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operations and improve the travel experience globally. This journey started over 30 years ago. Amadeus was created in 1987 by four founding airlines: Air France, Iberia, Lufthansa and SAS. Since our origins, we have become a pillar of the travel industry.

  13. Investor Relations

    Amadeus is a global technology company that makes the travel experience better. We build solutions that connect the travel industry, inspire open ways of working, and provide travelers with more information, choice, and autonomy. With over 18,000 professionals serving 190 countries, Amadeus works with our customers and partners worldwide to ...

  14. Customer Support

    Amadeus Spain. The Amadeus Spain Extranet is a platform designed for you, allowing easy access to all your agency information, as well as Amadeus products and services through a single web. We collect information about you to better understand and address your needs, requests and expectations about Amadeus. When processing your data we rely on ...

  15. Amadeus

    We're a team of 18,000 professionals and 150 nationalities working together to transform travel and make it more simple, connected, and accessible. Join us to help millions of people across the globe travel better. We collect information about you to better understand and address your needs, requests and expectations about Amadeus.

  16. Amadeus Selling Platform Connect

    Amadeus Selling Platform Connect is the ultimate online booking tool for travel professionals. It allows you to access the full range of Amadeus products and services, customize your workflows, and integrate third-party content. To start using it, you just need to log in with your Amadeus credentials and choose your language and site.

  17. Amadeus makes the experience of travel better

    Our passionate workforce is building a. connected, sustainable and traveler-centric ecosystem. One that is inspiring innovation at scale and. powering progress across the entire travel industry. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler.

  18. Amadeus River Cruises

    The Amadeus River Cruises Agent Portal allows travel agents to make online bookings, receive all special promotions and much more. ... For additional information or bookings, please contact your travel agent or contact us: [email protected] +1-844-462-6727. Monday - Friday 8am - 4pm CST. SERVICE. Brochure; COMPANY INFORMATION ...

  19. Amadeus Launches Value Cars

    March 5, 2024 - Amadeus' new car rental offering, Amadeus Value Cars™, simplifies how travel agencies sell car rental content. With package tour operator, Anex Gruppe, as one of the launch partners, Amadeus Value Cars will help travel sellers to provide the best value option for travelers. It will revolutionize payment flows and enhance ...

  20. Online Travel Agency Software & Solutions

    Watch our Live Travel Space video Contact Sales. Creating a sustainable online travel supply chain and value for online shoppers The new era of digitalization continues to impact the way we live, work, interact and relate to one another. ... Amadeus offers you a single point of access to the widest range of travel content, fully integrated in ...

  21. Refunds: Reference guide

    Amadeus Selling Platform Connect, Amadeus Ticket Changer (ATC) - Travel Sellers, Amadeus Web Services. Topic(s): Ticket refund, Ticketing. Summary: This reference guide is a resource for the LCDP Refunds: Procedure . This guide is designed to be used as a resource for any refund learning path or instructor-led course.

  22. Amadeus Customer Services for travel agencies

    Amadeus Live Travel Community. The place for travel experts to connect where our customers can exchange, ask, answer on Amadeus products and services - or simply discuss industry topics. Integrated in Amadeus Service Hub, get best practices and tips from users of Amadeus solutions. Access the Live Travel Community

  23. Amadeus adopts Microsoft Copilot for Microsoft 365 to empower teams

    Following an initial trial with 300 employees the travel technology company saw that more than 90 per cent of employees adopted Copilot to help with day-to-day tasks. Now Copilot is being deployed ...

  24. Travelers

    Travelers at the heart of what we do. At Amadeus, we see the journey through the traveler eyes. We identify and analyze traveler needs and requirements to create and deliver integrated solutions and services to our customers. And we leverage our market expertise and our collaboration with players across the travel ecosystem and beyond.

  25. Travel Platform

    The Amadeus Travel Platform is at the core of our investment . We are evolving our travel platform to be more flexible. Based on fully open systems that harness the intelligent use of data a one-stop shop that brings together all relevant travel content - including air, accommodation, rail, mobility, insurance and destination - from any source (EDIFACT, NDC and other APIs) into a single travel ...

  26. Amadeus expands its offering in leisure hotel distribution with the

    Amadeus, leveraging its proven leadership in hospitality distribution for business travel, is expanding its expertise in the dynamic world of leisure travel. The latest offering, Amadeus Leisure Connect, unifies three complementary products: Private Agreements, Amadeus Value Hotels™, and the Amadeus Travel Platform™, to deliver a connected ...