do princess cruise ships have wifi

Wi-Fi on cruise ships: 5 things to know about internet use on board

I have good news for those of you who assume the only way to stay in touch with home from a cruise ship is via a message in a bottle: Cruise ships come equipped with internet, and cruise Wi-Fi connections have been getting faster at a rapid rate — and cheaper, too.

While checking emails and surfing the web on some vessels still requires the patience of Job, onboard technological improvements on many ships combined with new satellite and direct ship-to-shore systems is making cruise internet access much more like what you find on land.

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If you're a first-time cruiser, you're likely most concerned with the basics: Do cruise ships have Wi-Fi and how much does Wi-Fi cost on a cruise? Repeat cruisers who have paid the price for finicky service may be wondering the best way to access fast connection speeds across their devices while avoiding unnecessary charges.

I can guide you through the ins and outs of Wi-Fi on cruise ships. Here are five things to know about onboard internet before you set sail.

Wi-Fi on cruise ships will never be as fast (or reliable) as home

Yes, all cruise ships today offer an internet connection, but it might not be the seamless experience you've come to expect on land.

For most of the many years I've been writing about cruising, the typical internet connection at sea hasn't just been slow. It's been glacial. You'd click on a website only to experience many seconds of frustration. Maybe the page would come up. Maybe it wouldn't. Maybe the cruise would end while you were still sitting there.

Related: 16 mistakes cruise ship passengers make on disembarkation day

Why the slow speeds? To start, there is no Comcast cable wire running to your cruise ship. On cruise ships, every packet of data you are downloading onto your phone or computer, for the most part, is coming over a satellite, which is not a quick or inexpensive proposition.

The maritime communication companies that specialize in providing internet connections to ships have been trying to speed things up in recent years. Solutions have included adding more satellites and linking their systems to land-based towers that connect with ships as they near shore.

But, in the end, there are limits to just how well a satellite system can work. For starters, a ship needs a clear "line of sight" to a satellite to exchange data, something that isn't always the case. Cruise ships traveling through the famed Norwegian fjords, for instance, can lose their satellite signal due to the height of surrounding mountains.

And there are certain parts of the world where satellite coverage is too thin or nonexistent to allow for internet access on cruise ships. During a sailing in the Russian Arctic on a Hapag-Lloyd Cruises ship, I was forced to live without internet for a good part of a week due to a lack of satellite coverage in the area (something, I must say, was kind of wonderful).

So while onboard cruise Wi-Fi speeds are getting better, they'll never be as fast as at home, where a hard wire brings the signal straight to your router.

Onboard internet speed is getting much faster

On some cruise ships, the signal has become so much faster you now can stream Netflix from the comfort of your cabin — something that would have been unthinkable just a few years ago.

New satellite systems, paired with multimillion-dollar investments in shipboard technology, really are making things better in a big way. A turning point came in 2014, when cruise giant Royal Caribbean partnered with satellite company O3b Networks to create a new onboard internet system that it claimed was six times faster than anything else at sea. Called Voom, the system tapped into new Medium Earth Orbit satellites operated by O3b that can shoot their beams directly at ships as they move.

When I ran a speed test of Voom on Adventure of the Seas, I found the line's fastest option, the Surf + Stream service, usually offered download speeds of just around 3 megabits per second. I never found download speeds exceeding 4 Mbps, but I did see it drop as low as 1.5 Mbps. While still significantly slower than many home connections, that's fast enough to enjoy Netflix and other streaming video services, though I did experience grainy video and buffering issues on occasion.

Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today. But we're a bit skeptical – not because the Wi-Fi is slower than stated, but because other cruise lines, like Carnival Cruise Line , are quickly catching up.

Carnival cruise Wi-Fi is also fast enough to support Netflix streaming on some ships, the company says. The cruise line uses a hybrid system that combines faster satellite connections at sea with a network of less-expensive land-based towers that take over as its vessels near coastal areas.

On a sailing on one of the Carnival ships outfitted for faster internet, Carnival Sunrise , I did notice a significant improvement in cruise Wi-Fi speed. But the promised access to Netflix streaming wasn't quite as smooth as I had hoped. Clicking on a favorite show, I only could watch for a few minutes before the connection inevitably froze.

Some lines in just the last year or so have begun partnering with Elon Musk's Starlink system for speedy internet.

Related: How fast is the internet on a Celebrity cruise? We put it to the test

Cruise internet costs have gone down

Just a few years back, you had to pay a small fortune for the privilege of accessing the internet on a cruise ship. The base rate for onboard Wi-Fi for years started around 75 cents a minute. That's $45 for a single hour online!

The old pay-by-the-minute system, which could leave even modest internet users with sky-high bills, is now giving way to simpler and more affordable "all you can browse" plans on many lines.

How much does Wi-Fi cost on a cruise today? Well, the highest-speed version of Royal Caribbean's Voom connection currently costs $26.99 per day for one device. In the old days of 75 cents-a-minute pricing, that same amount of money would have gotten you just 36 minutes of web time.

Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing.

Related: 15 ways that cruising newbies waste money on their first cruise

Another line bringing down internet costs dramatically is Carnival. At the very low end, it now offers a Social Wi-Fi plan that allows access to all the key social sites (Facebook, Twitter, Instagram, etc.) as well as messaging services such as WhatsApp, for just $15.30 a day ($18 when purchased on board). A slightly more expensive Value Wi-Fi plan, at $19.55 per day when bought in advance ($23 per day when bought on board), adds access to email and most websites.

The line's top-tier Premium Wi-Fi plan, at $21.25 per day when bought in advance ($25 when bought onboard), triples the speed of the Value plan and adds access to VoIP calling on messaging apps and Skype (but not FaceTime). Note that you might be able to make Wi-Fi calls from an iPhone or via WhatsApp, even with the less expensive plan. Passengers who pay for a Carnival Cruise Wi-Fi plan in advance of sailing get a 15% discount.

But perhaps the biggest development in cruise internet costs in recent years is that many higher-end lines have begun offering internet access for — get this — free. Viking , Regent Seven Seas Cruises and Silversea Cruises are among lines now including unlimited internet time in the base cost of a voyage. At some of these lines, such as Regent, you can pay extra for faster service.

Another way to get free or cheaper internet time on ships is to join cruise line loyalty programs . Many offer free cruise Wi-Fi or discounted package pricing to customers who hit mid- to upper-tier levels.

At Celebrity Cruises, for instance, the top Zenith tier in the line's Captain's Club loyalty program comes with unlimited free Premium-level internet (the fastest plan at the line). At Princess Cruises , customers can get 50 percent off MedallionNet internet packages after reaching the Platinum level in the line's Captain's Circle loyalty program (to qualify, you'll need to complete either five cruises, or 50 cruise days).

On Royal Caribbean, the path to free Internet on a cruise is through its high-end suites . Book a room in a Sky Class or Star Class suite (all suites above the junior suite level), and you'll receive free Voom.

Apps offer an alternative to paid cruise Wi-Fi

In recent years, a growing number of cruise lines have rolled out free apps for your phone that will let you make reservations for onboard restaurants, spa treatments and other services without ever leaving your pool deck lounge chair. On some ships operated by Carnival, you even can order beer and pizza to wherever you happen to be using an app.

Many of these apps also will show you a schedule of daily activities, offer ship deck plans and sometimes port maps to help you get around, and let you check your onboard account statement in real time. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights.

While all these apps work off cruise ship Wi-Fi, the good news is they don't require the purchase of a plan to use. Nor do they come with any other sort of fee — at least for most features.

At Carnival, you'll pay $5 per cruise to add a "chat" feature to the line's otherwise free HUB app that will let you communicate via text-like messages with other app-enabled passengers. Norwegian Cruise Line also requires passengers to pay a fee (currently $9.95 per cruise) to use a messaging and calling feature of its Cruise Norwegian app.

Cruise internet tip: Use airplane mode to avoid unwanted charges

Whether or not you're purchasing a Wi-Fi plan on a cruise ship, I have one very strong piece of advice: Put your phone in airplane mode the moment you step on board the vessel and leave it that way for the duration of the sailing.

This is the safest way to avoid unwanted data charges, which can be enormous. (Remember the story of a family that racked up $14,000 in data charges on a cruise?)

As many cruisers have found the hard way, international phone plans such as AT&T's $10-a-day International Day Pass do not apply to cruise ships at sea. If you let your AT&T phone roam while you're on a vessel, you'll pay $2.05 per megabyte of data — even if your base plan at home offers you unlimited data. You'll also pay $3 per minute to make a call, $0.50 per text and $1.30 to send a photo. All that adds up very quickly.

AT&T does offer a " Cruise Plus " plan for a flat fee of $100 that allows unlimited talk and text during sailings up to 30 days in duration. But it only comes with 1 gigabyte of data (which may seem like a lot until you start streaming movies), with any overage billing at a still-hefty $10 per 100 megabytes. It's also not available on every ship. More than 175 vessels are part of the program.

If you insist on leaving your cellular service on during a cruise, you should at least disable any apps running in the background (as they'll be eating up data, and running up your bill) and disable email auto-check.

Personally, I find it easier to just hit the airplane mode button. Once in airplane mode, I reactivate the Wi-Fi feature on my phone to access the cruise Wi-Fi, and sign up for a shipboard plan that will let me stay in touch by email or a VoIP service like WhatsApp.

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Princess Cruises WiFi MedallionNet: How To Use The App And Stay Connected At Sea

“Welcome aboard, the high seas! If you’re here, you’re likely wanting to know how to use the Princess Cruises WiFi MedallionNet. Having recently taken a Princess cruise, we understand firsthand how confusing it can be.

Is it really the “best internet at sea,” as they claim?

While onboard the Caribbean Princess, we explored the technical aspects of cruise ship connectivity. We are here to share our expertise and knowledge with you.

Whether you’re a social media enthusiast, or someone who just wants to stay connected to your family back home, this guide will help. Let’s delve into the ins and outs of the Princess Cruises WiFi MedallionNet to clearly understand what to expect from their internet service.

Is it really the “best internet at sea,” as they claim? Will it break your bank? So, together let’s set sail to find the answers to these and many more questions.

The Science Behind Princess Cruises WiFi MedallionNet

Understanding how MedallionNet WiFi works can help you appreciate the service better. Cruise ships often travel to remote destinations and rely on satellite connections for the internet.

Princess Cruises uses medium-earth orbit satellites, which are only 5,000 miles (8,000 kilometers) above the Earth’s surface. These satellites, known as O3B, provide faster internet speeds, reduced latency, and much more bandwidth. Despite the satellites’ continuous movement, MedallionNet maintains a stable connection by linking to two or three satellites at the same time.

Princess Cruises WiFi Costs

Princess Cruises WiFi offers a variety of plans to cater to the diverse needs of its passengers. The MedallionNet WiFi service starts at a reasonable $14.99 daily per device when purchased before sailing. You can choose a one-device plan and move it to any device you like. But only one connection at a time. Or you can purchase the 4-device plan and connect four devices at one time.

For the Platinum and Elite Captain’s Circle members, there’s a 50% discount on all internet packages. However, if you purchase the plan onboard, the price might be a bit higher.

But here’s a pro tip: Opt for the Princess Plus fare, which includes free drinks, gratuities, and WiFi, and you could save a significant amount on your cruise fare.

How To Connect To MedallionNet: A Step-by-Step Guide

Connecting to the MedallionNet WiFi is a straightforward process. Here’s a step-by-step guide to help you get started:

• Put your device in airplane mode. This ensures that your device doesn’t use your mobile data while connecting to the WiFi.
• Open your device’s WiFi settings and select the MedallionNet WiFi network.
• Open your web browser and type in “login.com.” This will take you to the Princess MedallionNet WiFi. You will not see MedallionNet login, you must type “login.com” in the browser.
• Click on the “connect this device.
• You then have the option to browse the internet or navigate to any area of your device to stay connected to friends and family.

And voila! You’re connected to the Princess Cruises WiFi MedallionNet. You can now browse the internet, check your emails, or stay in touch with your loved ones back home. The Princess MedallionNet WiFi is a stand-alone, but the MedillionClass App will help to enhance your cruising experience.

If you want to connect more than one device or if you have a plan that allows for four or more devices, you can simply repeat these steps on each device. If you encounter any issues while connecting, the guest services are always ready to assist.

Speed Test: Princess Cruises WiFi MedallionNet

We scoured the internet and found speed tests to measure MedallionNet’s internet speed. The results showed slow download speeds and difficulty streaming live. While these speeds might not match your home internet, remember you are on a ship in the middle of the ocean.

The Princess Cruises WiFi is great for basic web browsing, emails, and messaging, but you might notice pages taking slightly longer to load.

The Future of Princess Cruises WiFi

The future of MedallionNet WiFi looks promising. In December 2022, SES, Princess Cruises’ connectivity partner, launched two O3b mPOWER satellites into space. The already impressive MedallionNet WiFi will improve with progressive technology like this.

Our Personal Experience With Princess Cruises WiFi MedallionNet

Having just returned from a fun-filled journey aboard a Princess Cruise , we had the opportunity to personally experience the Princess Cruises WiFi MedallionNet. It was quite impressive.

Connecting to the WiFi was a breeze. The process was straightforward and user-friendly, making it easy even for those who aren’t tech-savvy. Switching devices was just as easy, allowing us to stay connected on whichever device we preferred at any given time.

As a writer, I found the WiFi service to be quite reliable. I was able to do some writing on the ship without any major hiccups. The internet speed was sufficient for basic tasks like writing and browsing, making it a convenient workspace.

However, it wasn’t all smooth sailing. There were instances when we didn’t receive all our text messages until later. They would download later, causing a slight delay in communication. But considering we were in the middle of the ocean, this was a minor inconvenience.

Comparing this experience with a cruise I took four years ago, the improvement in the WiFi service is remarkable. The MedallionNet WiFi is significantly faster and easier to connect to, making it a game-changer in the world of cruise ship connectivity.

Oh, and be sure to choose one of the drink packages if you like your beverages. It will save time and money on your cruise.

Video On Princess Cruises WiFi MedallionNet

Frequently Asked Questions about Princess Cruise WiFi

Navigating the digital seas can sometimes be a bit overwhelming. We’ve compiled a list of frequently asked questions to help you better understand the Princess Cruises MedallionNet WiFi. These should provide quick and concise answers to some of the most common queries.

How do I connect to Princess Cruises WiFi?

Connecting to the MedallionNet WiFi is simple. Put your device in airplane mode, open your device’s WiFi settings, select the MedallionNet WiFi network, open your web browser, type in “login.com,” and sign in using your birthdate, month, and year. If you want to change devices, just repeat these steps.

Can I switch devices when connected to Princess Cruises WiFi MedallionNet?

Yes, you can easily switch devices on the MedallionNet WiFi. Simply follow the same steps you used to connect your first device. This flexibility allows you to stay connected on whichever device you prefer at any given time.

What is the cost of Princess Cruises WiFi?

The MedallionNet WiFi service starts at $14.99 per device per day when purchased before sailing. Prices can increase if bought onboard. However, there are ways to navigate these costs and get the best deal. For instance, opting for the Princess Plus fare includes free drinks, gratuities, and WiFi, potentially saving you a significant amount on your cruise fare.

When did Princess Cruise add WiFi?

Princess Cruises Wifi connected sometime after 2014 when the O3B satellites became available. By 2019, Princess had WiFi on 8 ships, and added the MedalionNet WiFi to 15 more ships in 2020.

Additional Resources

If you are looking for more tutorials, walkthroughs, and troubleshooting on cruises, here are some additional posts about cruises:

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Final Thoughts

Princess Cruises WiFi MedallionNet provides a reliable and reasonably fast internet connection at sea. While it may not be as fast as your home internet, it can keep you connected while enjoying your cruise.

If you plan to cruise with Princess, be sure to join the “ Princess Cruises – Churchill’s Lounge ” Facebook group. Stay up to date on all the Princess cruise ships and the latest news.

Be Sure To Check Other Helpful Posts

• MedallionClass guide
• Drink packages
• Drink Plus Package
• Princess Ultimate Guide

Happy travels, my friends.

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Laura Fuller

Hello, I am a luggage and travel fanatic. With a vast knowledge of TSA regulations, I am here to assist you on your journey. Please join me, and together, we will navigate the world of travel. From TSA and air to cruising the high seas, we will explore the best accessories and tips for smooth travel.

Princess Cruises Princess Plus: An All-Inclusive Approach

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OMG thank you so much! I have been trying for literally hours to get this running and you have just solved it in seconds! Thank you!

Lynn, I am so happy I could help. Have a great cruise! Laura

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All Princess Cruise Ships Will Have MedallionNet WiFi on Return to Service

Upon its return to service, every Princess cruise ship in the global fleet will feature land-like connectivity as part of its MedallionNet Wi-Fi service, making remote working, distance learning, and the opportunity to securely conduct important transactions, available all while enjoying the most picturesque video conference backdrop on the horizon thousands of miles from home.

Each Princess MedallionClass ship transmits enough bandwidth per vessel to guarantee a superior connection for each guest and the personal device they are using. MedallionNet’s seamless integration ensures guests can work from their deck chairs as efficiently and effectively as in their office, with access to their cloud-based enterprise applications such as storage, videoconferencing, and email.

And because there is an access point in every stateroom, as well as all public areas, guests can move freely around the ship as they work without any frustrating signal drops.

In late 2021, Princess connectivity partner – SES – will begin to launch a new constellation of satellites that will further super-charge MedallionNet and offer guests the best connectivity possible at sea.

The unmatched bandwidth capacity not only delivers superior Wi-Fi service levels, but also powers the Princess MedallionClass experience onboard. The cruise line’s award-winning OceanMedallion, the most advanced wearable device in the global hospitality industry, replaces the traditional cruise card to significantly expand touch-free options and personalization on board.

When cruise vacations begin again, Princess Cruises will be ready to take guests to the sun-drenched beaches of the Caribbean or Mexico, the awe-inspiring scenery of Alaska, the iconic sites of Europe, the unparalleled California Coast, and many more destinations.

Princess also recently expanded its Book with Confidence policy which now allows guests the flexibility to change their vacation plans 30 days before the day of departure, receiving cancellation fees as a future cruise credit. This flexible booking option is available for any cruise bookings made through June 30, 2021, on voyages departing through October 31, 2021.

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Princess Cruise Ships Will Relaunch With “Land-Like” Wi-Fi Strong Enough to WFC

Work from home < Work from cruise

Courtesy of Princess

The pandemic has redefined cruises and our work-from-home status, so it’s only fitting that Princess Cruises recently announced it would be upgrading the onboard Wi-Fi on its global fleet of ships. According to the cruise line, the new MedallionNet will bring “land-like” internet speeds to the seas, which, if you’ve ever tried to do anything substantial online on a cruise ship, is a pretty dang big deal.

Forget working from home. If Princess’s new MedallionNet lives up to the hype, you’ll be able to work from ship—and participate in distance learning or conduct a secure transaction—while you travel from one exotic location to the next.

“Each Princess MedallionClass ship transmits enough bandwidth per vessel to guarantee a superior connection for each guest and the personal device they are using,” Princess said in a statement. “MedallionNet’s seamless integration ensures guests can work from their deck chairs as efficiently and effectively as in their office, with access to their cloud-based enterprise applications such as storage, videoconferencing, and email. And because there is an access point in every stateroom, as well as all public areas, guests can move freely around the ship as they work without any frustrating signal drops.”

Cruises have always been a dead zone when it comes to internet connectivity and reliability, and with more than 40 percent of the workforce still working from home , Princess is betting big that upping the internet ante will be a boon for the 36 million employees expected to be working from come 2025.

Princess's MedallionNet is made possible through its connectivity partner, SES, who will be adding new constellations of satellites to “super-charge” the ships’ onboard internet. This is the same service that executes Princess Cruises' OceanMedallion touchless service on its Medallion-class ships.

Somehow the continuation of Zoom calls and virtual classrooms doesn’t seem as unbearable if we’re able to log in from enviable remote locations. At the very least, you won’t have to fiddle with finding the perfect wanderlust background —you’ll be living it.

Space News. "SES Orders Four More O3b mPower Satellites from Boeing." August 7, 2020.

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Our Internet Café is filled with computers so it’s easy to access your mail account or browse the Internet for world news, sports and stock trading. Or bring your own electronic devices and access the Internet through our improved onboard wireless service. The Internet Café is open 24 hours a day. For those looking to absorb more traditional media, our onboard library is fully stocked with up to 2,000 books, many specifically tailored to your itinerary as well as the classics and best sellers.

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Table of Contents

Do cruises have Wi-Fi?

Types of wi-fi on cruise ships, the cost of cruise wi-fi, is there free wi-fi on a cruise, how to save money on cruise wi-fi, if you’re interested in wi-fi on cruise ships.

Do cruise ships have Wi-Fi? Amongst all that food, swimming, dancing and drinking you may want to post a few pictures of your fun.

But if you’re out at sea, it’s probably not a great idea to use your phone plan for service. Happily for cruisers, Wi-Fi is nearly always available, though the type and costs will vary.

Most cruise lines these days have options for onboard internet, but you’ll need to pay for access, and not all types of internet service are equal.

When you book a cruise, you’ll generally be given the opportunity to purchase Wi-Fi before boarding. Doing so can save you money versus buying on board. However, it's difficult to tell how good the connection will be before you arrive. 

» Learn more: Is cruise travel insurance worth the cost?

Cruise lines have been hard at work improving their Wi-Fi offerings. This is great news, as options in the past were both slow and spotty. Depending on who you’re sailing with, you can now find speeds that’ll support streaming, video calls and more.

It’s not all good news, though. The race to improve connectivity is a marathon, not a sprint.

Disney Cruise Line, for example, has updated its internet access and pricing packages for four out of its five ships.

The new service, which has three separate tiers based on what type of browsing you’d like to do, can be found on the following ships:

Disney Dream.

Disney Fantasy.

Disney Magic.

Disney Wish.

Prices are available for a single day or for your entire cruise; this is standard practice throughout the industry.

The Disney Wonder cruise ship retains the old internet connection service, which uses Connect@Sea for guests. With this program, you’ll pay a set price for the amount of data you use rather than how long you use it. 

» Learn more: The best airline elite status this year

Pricing for Wi-Fi on cruise ships varies pretty dramatically from one cruise line to another.

Sticking with Disney Cruise Line as an example, it’ll now cost you as little as $10 per day for the most basic internet package on most ships, which allows you to send photos and access social media, but little else.

The premium package, starting at $30 per day, grants you the ability to stream music and make video calls. These prices are valid when you purchase internet for the entire duration of the cruise; per-day rates are higher.

However, on the Disney Wonder, which maintains the older Connect@Sea service, pricing starts at $19.00 for just 100MB of data. 

Norwegian Cruise Line allows you to pre-purchase various packages at a discounted rate. The cost of an unlimited premium Wi-Fi package for a single device starts at $34.99 per day (or $39.99 if you wait and buy on board).

Finally, Carnival’s Wi-Fi packages start at $12.75 per day for access to social media, while premium access goes as high as $18.70 per day. 

» Learn more: The best cruise lines

There aren’t any cruises that’ll give you unlimited Wi-Fi for free, but some do provide limited complimentary services. 

Because cruise lines are already operating Wi-Fi networks, it can make sense to create in-house systems to allow guests to communicate with each other. Disney Cruise Line has done so with its app, which provides complimentary messaging to other guests on the ship. 

The service also provides showtimes, daily activities, menus and the ability to book paid activities without needing to go to the front desk. 

» Learn more: Tips for getting the best deal on your next cruise

So, let’s say you’re interested in staying connected while aboard ship. If you’re not able to wait for ports of call (or don’t have international data on your phone), it might be worthwhile to pay for a Wi-Fi package. 

Although prices have decreased over the years, it can still be pretty costly to purchase Wi-Fi for your cruise. But there are a few ways you can help lower the overall cost.

Pre-pay for internet

It’s possible to save money on your Wi-Fi purchases by pre-paying for a package before you board. For example, both Carnival and Norwegian Cruise Line have this option. 

Buy a day pass

Not all cruise lines offer the ability to purchase a day pass (rather than unlimited internet), but if yours does, it may be worth considering. This is especially true if you plan on being on shore as much as possible.

Disney’s day passes for the most basic internet access are $12 for 24 hours — just $2 more than the daily rate you'd get by buying the full-trip package.

Redeem points

If you’re truly looking to keep your costs as low as possible, consider paying with a credit card that’ll let you wipe away your charges .

There are plenty of cards that’ll do this, but an especially popular choice is the Bank of America® Premium Rewards® credit card . This card will allow you to redeem your points at a rate of one cent each toward any purchase you make — effectively negating the entire cost of your Wi-Fi.

» Learn more: Best credit cards for cruises

There is internet on cruise ships if you’re interested in purchasing it. It’s faster than it used to be, and it’s also less expensive.

That said, it’s still an extra cost, so do the math before buying to confirm it makes sense for you. If you decide to take the plunge, consider pre-paying to score yourself a discount. And if you pay with a rewards card, you may be able to redeem points that'll wipe away the cost of your purchase. 

How to maximize your rewards

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Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

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60,000 Receive 60,000 online bonus points - a $600 value - after you make at least $4,000 in purchases in the first 90 days of account opening.

15 Cruise WiFi Tips, Secrets & Mistakes to Avoid

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Are you going on a cruise & wondering if you need to buy the cruise internet package, use an international plan or simply go without?

Cruise ship WiFi has changed over the years, making it more accessible, less expensive, and faster than ever. However, many cruisers are making huge mistakes when it comes to cruise ship WiFi.

In this post I share what to expect on a cruise, when it comes to WiFi & internet service. We also go through how to get faster internet speeds, free WiFi and the best ways to keep in touch with other cruise passengers & people back home!

This post contains affiliate links which means if you click and buy that I may make a commission, at no cost to you. Please see my disclosure policy for details.

As an Amazon Associate I earn from qualifying purchases.

Cruise Ship Wifi – Everything You Need to Know

1. cruise ship wifi is slower than on land.

Whether you’re on a cruise ship with Starlink internet or a cruise that claims to have the “fastest WiFi at sea”, the WiFi speed will still be slower than on land. Unfortunately, even with the enhancements, cruise ship WiFi just isn’t 100% reliable at all times.

It’s important to have low expectations the WiFi may lose connectivity and will certainly be slower on a cruise ship. Often, cruise ship WiFi speed depends on the cruise line and ship you are sailing on, as well as your itinerary.

In my experience and that many other cruise passengers, the internet is usually better on Caribbean cruises than in other destinations. Mountainous regions like the Norwegian Fjords are notorious for having bad wifi connections.

2. The Cost of Wi-Fi on a Cruise

Unlike most hotels on land, cruise ship internet isn’t usually free. Internet prices and packages vary by cruise line. The cost ranges from $8 a day for the least expensive plan with Carnival Cruises, to $34.99 a day for an unlimited premium internet plan with Norwegian Cruise Line.

3. How to Get Free Wi-fi on a Cruise

Wi-fi can be expensive, so getting Wi-Fi or internet for free on a cruise is always good. Unfortunately, most cruise lines don’t include unlimited Wi-Fi in the cost of the cruise. However, there are some exceptions.

Luxury cruise lines like Viking Ocean and Silversea Cruises include WiFi for the duration of your cruise. When it comes to mainstream cruise lines, Virgin Voyages includes basic internet with the cost of the cruise.

4. Get an All-Inclusive Package That Includes Wi-Fi

If you’re not cruising with those cruise lines, there are some great options if you need wifi while cruising. Look for all-included cruise packages or WiFi bundles.

All-Inclusive Packages

For example, if you’re sailing with Princess Cruises, you can purchase Princess Plus at the time of booking. With Princess Plus, you’ll get WiFi for one device per person, a beverage package, the crew gratuities included. If you do the math, this is a great value.

Other cruise lines that offer a similar all-inclusive plan are Celebrity Cruises and Holland America.

Celebrity’s all-included plan includes basic WiFi, a beverage package and tips for the crew. Holland America’s Have it All promotion is all-inclusive plan consisting of WiFi , a beverage package, and specialty restaurant.

Free-Wifi Perks

If you book with Norwegian Cruise Line, take a look at the Free At Sea promotion . This includes perks such as a beverage package, specialty dining, a shore excursion credit and 75-350 minutes of Wi-Fi, depending on the length of your cruise.

Wi-Fi Package Bundles

Even if your cruise line does not have an all-inclusive package, you may have the option of purchasing two items together, bundling internet with another package. For example, buying the Wi-Fi and beverage package together is often less expensive than buying each on its own.

5. Purchase Your Internet Package in Advance

By purchasing your WiFi plan in advance on the cruise line’s website, you can save 15% or more on the internet package. Many first-time cruisers make the mistake of waiting until they board their cruise to purchase wi-fi, and then they have to pay the price.

It’s best to purchase your WiFi, specialty dining, and drink packages on the cruise website’s cruise planner before you go. This is a good way to save some money on your cruis e.

6. Cruise Line Loyalty Discounts

Cruise lines have loyalty programs which reward their guests with points that accumulate. Once cruise passengers reach higher levels, they are often able to get access to some loyalty perks and discounts.

This can include discounts on the Wi-Fi package, or even on an upgrade from the basic internet package to a high-speed internet package.

Depending on the cruise line, cruise loyalty rewards can also include free laundry, specialty dining, and discounts on the drink package.

7. Put Your Phone in Airplane Mode

Many people wonder how to use Wi-Fi when their phone is on Airplane mode. However, when you are in airplane mode, you can still access the cruise ship’s Wi-Fi.

Forgetting to put your cell phone onto airplane mode, can be a huge mistake for cruise ship passengers . Once away from land and out to sea, you can can be faced with the cost of international roaming charges, which can be hundreds or even thousands of dollars.

To connect to the cruise ship’s WiFi and onboard app, first put your mobile phone in airplane mode. If you need help with this, you’ll find crew members at the internet help desk that will be glad to assist.

Get The Ultimate Cruise Planner

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8. Cruise Line App

Even if you don’t want to purchase the cruise ship WiFi, you can still access the cruise line app. The cruise ship will have a wi-fi network so that you can access their app.

Nowadays, cruise line apps are more important than ever for seeing the daily activities , making reservations, and booking shore excursions.

You can often look look at the dining room menus, order room service, and even order food to your location or to pick up (on certain cruise lines).

Some cruise lines have a control which allows you to access controls in your cabin. For instance, on Celebrity Beyond I was able to open the blinds in my Infinite Veranda cabin , open and close lights, and even adjust the temperature from the cruise line app.

9. Messaging & Chats

Messaging people on your cruise.

Wondering how to keep in touch with family member and friends onboard your cruise? Many cruise lines offer free messaging to other passengers through the cruise line app. Norwegian Cruise Line and Carnival charge a small fee ($5-10).

This is a great way to reach your friends, family, and other passengers you meet on the cruise ship.

Messaging People Back Home

If you purchased the cruise ship’s Wi-Fi, you could message your friends and family on the cruise or back home by using Facebook Messenger, WhatsApp or iMessage.

You can even use FaceTime or FaceTime Audio to make calls while on your cruise vacation.

10. Cellular at Sea

These days many people are asking about ways to use a mobile phone on a cruise and wonder if Cellular at Sea programs are good options.

It’s possible to purchase an international phone plan. However, this doesn’t mean that using your phone will be free while you’re at sea.

Verizon and AT&T have Cellular at Sea plans. With At & T, plans start at $50 for 30 days, with up to 50 minutes of talk and unlimited texts.

Something to note is that Cellular at Sea is not available on all cruise ships. If you go over your limits, fees can be costly.

It’s a good idea to check the available plans, ask questions and read the fine print, to see what is best for you.

11. How to Save Money on Cruise Ship Wi-Fi

It’s no secret that cruise ship WiFi can be expensive. However, in recent years cruise lines have been making an effort to lower the cost of onboard internet.

Most cruise lines offer a couple different WiFi packages. Basic packages often allow access to popular social media platforms, text messages and email. Premium packages have faster speeds and usually allow uploads and streaming, in addition to social media and email.

If you don’t plan on streaming videos while on your cruise, consider purchasing the basic or cheaper packages. This is a great way to save money on cruise ship WiFi.

The other thing you can do is share a WiFi plan with the other people in your cabin. Rather than buying a multi-device plan, you can buy a plan for one single device. This is great for those who plan on using wi-fi on only their phone rather than on their tablets or computer.

13. Save Time By Downloading Before Your Cruise

If you like to read books on your mobile device, listen to audiobooks, or watch Netflix while you’re on a cruise, then be sure to download them before your cruise.

Since the cruise ship WiFi can be slow, it can take very long to download your online content. You will save tons of time by downloading your e-books, audiobooks, podcasts, and movies in advance.

14. Wi-fi Is Usually Faster Early in the Morning or Late At Night

If you’re using the wi-fi for work or streaming, use it early in the morning or late at night. From our experience, we’ve found that when fewer people are on the WiFi, the internet works faster.

The wi-fi tends to be slower during the day, as many people are using the internet at the same time and there is some congestion. If you need to use the WiFi for work or school, you will want to go on the internet in the morning or in the evening.

15. Look for Free Public Wi-Fi in Ports of Call

Often, most cruise ports will have places, like restaurants and cafes, where you can find free public Wi-Fi. If you like to disconnect while you’re on vacation, this is the perfect way to send a quick message or email to your family to let them know you’re safe.

Tip: When you’re in port, you will see groups of crew members on their phones hanging out by the places that offer free internet. You can also ask crew on your ship, as they often know some good spots at the cruise port.

16. Can You Use a VPN on a Cruise?

Many people are concerned about using public wi-fi. However, many cruise ships do not allow passengers to use a VPN while on board (an exception is Norwegian, with it’s premium plan).

Cruise lines tell us cruise ship WiFi is safe. However, you may want to consider using a VPN if you’re accessing public WiFi during your travels.

Video: 15 Cruise Ship Wifi Tips, Tricks & Things to Know

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Final Thoughts on Cruise Wi-Fi Tips, Secrets & Mistakes to Avoid

Well, there it is, all the cruise wi-fi tips, secrets, and mistakes you must avoid!

Whether you’re an experienced cruiser or a new cruiser, there is so much to know about cruise wi-fi. Knowing these cruise ship internet tips will be helpful for your next cruise.

Cruise internet is changing. Do you usually get a Wi-Fi plan on a cruise? Please let me know your questions and tips in the comments below.

Happy Cruising!

If you enjoy this post please don’t keep it to yourself ;-). Please feel free to share on Facebook or Pinterest (share buttons at the top). Thanks so much!

Author Bio: Ethan Schattauer writes about fashion, travel and college advice on the website WhatToWearMen.com . As a frequent cruiser, Ethan shares his unique perspective on what cruising is like for teens and young adults.

Re: scams. I have fallen for this twice in 2 different countries! I asked for a medium Tshirt and they said they had it but gave me a small, which I’m sure they have trouble getting rid of. Didnt check the shirt to see if they were honest til later.

Uggh. Thanks for sharing

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Do Cruise Ships Have WiFi? Quick Guide for Travelers

Disclosure: This post may contain affiliate links. We may receive compensation when you purchase via my links at no cost to you. See my disclosure for more information.

Planning a cruise vacation can be exciting, but one essential question that you might be wondering is, “Do cruise ships have WiFi?” The good news is, yes, modern cruise ships offer WiFi.

Although the internet speeds on a ship will be slower than what you’re used to on land, the availability of WiFi on cruise ships is continuously improving to ensure you stay connected while sailing.

Though cruise ships may have slower connections, recent technological advancements have made it possible for you to access the internet at more affordable rates and increasing speeds.

As you plan your cruise vacation, you can share your memorable experiences and upload beautiful images of your trip, all thanks to satellite internet. So, pack your bags and embark on a fantastic journey, knowing that the digital world is just a click away.

Table of Contents

Do Cruise Ships Have WiFi?

Yes, all cruise ships have WiFi and internet connections. However, the WiFi connections’ quality, reliability, and speed might not be as high as you are used to at home.

Cruise ships usually offer different internet packages depending on your needs. You may find options such as:

• Pay-as-you-go plans: where you pay for your internet usage
•  Daily packages: where you can purchase a set amount of data per day
•  Full cruise packages: where you can use a certain amount of data for the entire duration of the cruise

Cruise ship internet relies on satellite technology. Though the technology and number of satellites providing internet service constantly improve, it’s still not the same as land-based internet connections.

Remember that even with the advancements in satellite technology, WiFi on cruise ships is slower and less reliable than the internet connection you have at home. Several factors affect the bandwidth and reliability of the connection on a cruise ship, including the satellite provider, weather, location, and the number of satellites in the range of the vessel.

While WiFi speeds are often slow, you can still use the internet for basic web browsing, email, messaging, and streaming. Advancements in satellite technology, such as Starlink’s low earth orbit satellite, and investments by cruise lines aim to provide you with the best possible experience while sailing the high seas.

Things You Need To Know

If you plan on taking a cruise soon, it’s essential to know that staying connected to the internet while at sea can be a bit different than what you’re used to on land. Slow speeds, different price packages, and need to put your phone on airplane mode are just a few things to remember.

Here are some things to remember before you purchase a WiFi package.

Internet Speeds Are Slower Than You Expect

When sailing on a cruise ship, the internet speeds are slower than you’re used to at home. The slower speeds are due to the cruise ship’s reliance on satellite-based connections, which can suffer from latency issues and interference.

Internet speeds of 2 to 10 Mbps are typical on cruise ships.

By comparison, most people use internet speeds of 50 to 200 Mbps at home.

Although you will have access to WiFi, you might encounter slower loading times for websites, and you may need patience when using onboard internet. You’ll notice the most significant impact during video calls, streaming, and uploading larger files, as the bandwidth available might not be adequate for such activities.

You may find inconsistent internet speeds throughout the day and in different areas of the ship.

That’s because your internet connection relies on the number of satellites the ship can connect. The connection may drop if you’re in a northern or southern region or sail between a gap in satellites.

You may find dead zones in some areas of the ship. Dead zones are especially noticeable on older cruise ships not designed for high-speed WiFi connectivity. Newer vessels are built with access to the internet in mind, so you’ll find more reliable service around the ship.

You Need To Pay More To Stream

Most cruise lines offer different internet packages with varying speeds. Most mainstream cruise lines charge extra for onboard WiFi.

If you plan on catching up on your favorite shows or watching movies, you should expect to pay a premium for streaming capabilities.

You’ll often find pre-booking discounts offered by the cruise line. Pre-purchasing the WiFi package is a good idea if you need internet at sea.

Put Your Phone On Airplane Mode

While on a cruise ship, you must  put your phone on airplane mode to avoid roaming charges . Make sure you turn on airplane mode before you embark so you don’t forget once the cruise entertainment begins.

You can still connect to the ship’s WiFi while your phone is in airplane mode. Just enable WiFi on your device after switching to airplane mode, and you can connect to the ship’s network.

Starlink Is Changing Everything

Traditional cruise ship internet relies on medium and high earth orbit satellite providers such as SES, O3b, and Marlink.

The primary reason for slow and unreliable internet access on cruise ships is the low number of satellites in orbit and the time it takes for signals to travel between Earth and higher Earth orbits.

New technologies Starlink can provide much faster internet speeds. Starlink is a satellite internet service developed by SpaceX, aiming to provide global high-speed internet coverage.

Starlink can provide faster internet speeds for cruise ships because it uses a constellation of low Earth orbit satellites to provide internet connectivity. They also have a much larger constellation of satellites available for cruise ships to connect with.

Most major cruise lines and  cruise operators  have partnerships with Starlink, including Royal Caribbean Group, Carnival Corporation, and Norwegian Cruise Line Holdings.

As more cruise ships adopt Starlink and similar technologies, you can expect faster and more reliable internet connections while onboard. Keep an eye out for these technological advancements, as they may impact your future cruising experiences.

Internet Packages By Cruise Line

This section will explore the WiFi packages available on various cruise lines.

Carnival Cruise Line

Carnival offers three WiFi plans :

• The Social WiFi Plan provides access to social media apps, including Instagram, Facebook, Twitter, WhatsApp, Messenger, and more. The package costs $10.20 per day when purchased before embarkation or $12 per day when purchased on the ship.
•  The Value WiFi Plan provides access to social media, unlimited internet browsing, and email. It starts at $14.40 per day when purchased before sailing and $17 per day when purchased on the cruise. Guests can buy 24-hour internet access for $20.
•  The Premium WiFi Plan is ideal for faster internet access and streaming capabilities. It has the fastest connection, three times faster than the Value plan. The package has a pre-cruise price of $17, costing $20 when purchased on the vessel. You can also purchase 24-hour premium WiFi for $20. 

Celebrity Cruises

Celebrity Cruises offers two internet packages for passengers who book the cruise-only fare.

The Basic WiFi plan allows you to browse the web, and access email, social media, and messaging services FOR $19.99 per device, per day.

If you need faster internet speeds and streaming, you can purchase the Premium plan for $34.99 per device per day.

You can get a package discount when you join the cruise line’s loyalty program . Classic-level members of Celebrity’s Captain’s Club get 10% off all internet packages. And Zenith-level members receive complimentary Premium WiFi.

Guests who book the Always Included fare receive complimentary Basic WiFi. You can upgrade to the Premium Plan for an additional $15 per day to take advantage of faster speeds and streaming.

Cunard Line

Cunard Line offers two internet plans for passengers, Essential and Premium.

 The Essential Internet plan costs $20 for 24 hours of access or $15 per day for the entire voyage. The plan provides browsing, email, messaging, social media, and music streaming.

The Premium Internet plan costs $30 for 24 hours of access or $20 per day for the whole voyage. With the Premium package comes faster speed and video streaming.

You can connect per plan or purchase a second plan with a 10% discount.

Cunard World Club Members receive credit towards internet costs. Gold members receive $45, Platinum members receive $80, and Diamond members receive $135.

Disney Cruise Line

Disney Cruise Line offers different internet plans based on the ship and cruise destination.

There’s no option to pre-purchase the internet package. Instead, you’ll find available options on the DCL-GUEST WiFi network after boarding. You can also visit the Connect@Sea app for help connecting to the network.

Some Disney cruise ships provide pay-as-you-go plans. Because you’re paying for the data you use, there aren’t any restrictions on sharing. You can connect as many devices as you want on a single plan.

Just be sure to sign out when you’re done so you don’t accidentally use up more data than you intend.

Some ships, like the Disney Wish, offer two packages, Basic Surf for $20 per day and Premium Surf for $30 per day.

It’s important to note that none of the internet plans provide access to video streaming services. And you don’t need to purchase WiFi to use the Disney Cruise Line Navigator app.

Holland America Line

Holland America Line offers three internet packages for guests:

• The Social plan provides access to most social media websites and messaging apps for $14.99 per day.
•  The Surf plan provides everything in the social plan, plus browsing and email, for $24.99 per day.
•  The Premium package provides everything in the previous two packages, plus audio and video streaming for $29.99 per day.

If you purchase the “Have It All” Premium Cruise Package, you’ll receive the Surf package, the Signature Beverage Package, a shore excursion credit, and specialty dining.

MSC Cruises

MSC Cruises offers two internet packages Browse and Browse & Stream.

• Unlimited data
•  24-hour access
•  Browse the web
•  Send and receive emails
•  Chat on messenger apps like Whatsapp, Signal, and more

Browse & Stream Package

•  Video chatting
•  Stream music, movies, TV, and videos
•  Post video and live stream on social media

Package pricing varies by destination. The MSC Browse Package is usually priced around $11 on US sailings, while MSC Browse & Stream is generally around $15.

You can add on additional devices at a reduced rate.

And you’ll save 20% on either internet plan when you purchase a package before sailing.

MSC Voyagers Club members receive discounts on package purchases. And guests booked in MSC Yacht Club receive a complimentary Browse package for two devices.

It’s important to note that unlike most of the cruise lines on this list, MSC Cruises doesn’t let you switch devices. You can’t change the device once you connect a device to the ship’s WiFi.

So make sure you sign in with the right device.

Norwegian Cruise Line

Norwegian Cruise Line offers several internet packages for passengers.

• Unlimited WiFi Package: Provides basic internet access, including web browsing, email, and select social media sites. The package costs $29.99 per device per day, but you can get deals when you purchase the plan for multiple devices.
•  Unlimited Premium WiFi: Provides the fastest internet speeds. You can access everything in the unlimited package, plus streaming and video chatting. The package costs $39.99 per device per day, but you can get deals when you purchase the plan for multiple devices.
•  Pay-As-You-Go: Norwegian Cruise Line also offers a pay-as-you-go option, which allows guests to use the internet on a per-minute basis. This option can be useful for passengers who require minimal internet access. You can use the minutes throughout the cruise at any time. Be sure to disconnect when you don’t need the internet so you don’t accidentally use up more than you intend.

Princess Cruises

Princess Cruises offers one-tier WiFi , known as Medallionnet.

There are no different packages for different speeds or types of access; instead, you simply choose whether or not you want to purchase WiFi access.

The cost is $14.99 per day for one device or $25 per day for up to four devices. However, you can receive complimentary WiFi as part of the larger Princess Plus or Princess Premier packages, including items like drink packages and gratuities.

In terms of performance, Princess claims that MedallionNet download speeds can exceed 100 Mbps and upload speeds can exceed 60 Mbps.

However, many readers have written to us reporting significantly slower speeds, especially on older ships and northern sailings. Streaming, video calling, and texting over WiFi are all possible, though the quality may vary depending on the connection speed.

You don’t need to purchase an internet package to use the Princess Cruises app on the ship.​

Regent Seven Seas Cruises

Regent Seven Seas Cruises provides basic complimentary WiFi for all guests. Their free internet at sea allows for web browsing, email access, social media, and messaging.

Each suite receives one login code. You can use the internet on one device at a time. When you switch devices, the previously connected device is kicked off the network once the new device signs in.

Seven Seas Society gold tier members and above receive up to four logins per suite. Meaning you can use the unlimited internet on up to four devices simultaneously.

To stream Skype, Netflix, YouTube, and VPN services, you must purchase an upgraded package for $9.99 per day.

Royal Caribbean International

Royal Caribbean offers two internet packages :

• Voom Surf : This package provides basic WiFi service for web browsing, checking email, and using social media. It does not support video streaming. The cost varies based on the number of devices and the pre-cruise discount, ranging from $9.99 per day for one device to $31.99 per day for five devices.
•   Voom Surf + Stream : This package provides faster speeds and video and audio streaming support. The cost for this package also varies based on the number of devices and the pre-cruise discount, with prices ranging from $12.99 per day for one device to $41.99 per day for five devices.

Unlike most cruise lines, Royal Caribbean’s Voom WiFi pricing varies depending on the ship and itinerary.

If a guest is a Diamond member or higher in Royal Caribbean’s Crown and Anchor Society, they can get an onboard discount for internet packages. However, this discount cannot be combined or used on internet packages purchased before the cruise.

Their packages are flexible, allowing users to share internet access with anyone they want and switch between devices as long as the maximum number of devices under the plan is not exceeded at any given time.

Thanks to Starlink, Royal Caribbean has some of the fastest internet on cruise ships.

Seabourn Cruises

Seabourn Cruises offers a complimentary WiFi service to all passengers. This complimentary Surf WiFi enables guests to browse the web, access their emails, use social media platforms, and send messages.

Guests who need faster speeds and streaming services like Skype, Netflix, YouTube, or VPN services can upgrade to the Stream WiFi package for $19.95 per day.

Diamond-level members of Seabourn Club and passengers booked in Penthouse and Premium suites receive the Stream Internet for free.

Silversea Cruises

Silversea Cruises offers two levels of internet access, standard and premium.

Standard internet is free for guests in Vista and Veranda Suites, while premium internet is complimentary for passengers booked in Medallion, Silver, Royal, Grand, and Owner’s suites.

However, all guests on Silver Origin receive complimentary standard WiFi. And all World Cruise or Grand Voyage guests receive free premium WiFi.

Viking Cruises

Viking Cruises provides complimentary internet service to all guests. The ship’s WiFi relies on a VSAT satellite terminal which Viking calls “one of the best solutions for internet access on an ocean cruise.”

Virgin Voyages

Virgin Voyages offers two WiFi packages to their guests:

• Basic WiFi : All sailors receive free WiFi with their cruise fare. It offers internet access for browsing the web, accessing emails, using social media, voice calling, and messaging. The basic plan provides slower browsing speeds and can’t be used for streaming or video chatting. On our Scarlet Lady cruise , we found internet speeds for this package are usually around 1-2 Mbps.
•   Premium Voyage WiFi : This package is for passengers who require faster connectivity and the ability to stream music or videos. The Premium WiFi package’s cost depends on the cruise’s length. For example, on our five-night cruise, upgrading to the Premium WiFi plan costs $50 for the entire cruise. You can purchase the WiFi at a discounted price of $40 if you purchase it on the first day of the voyage. You can buy the package on a daily basis at a rate of $15 per day. The Premium WiFi package generally provides speeds of 3-8 Mbps.

The WiFi service can be accessed anywhere on the ship, and there is no need to log in and out while onboard. Simply enter your name and cabin number to connect your device for the cruise. The WiFi is unlimited and can be used on multiple devices, even when upgraded to the faster Internet plan.

Marcello De Lio

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Home » Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Last updated on March 9th, 2024 at 08:40 pm

We live in a digital age where social media is prevalent in many aspects of our lives.

Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs , or engaging with friends and family – few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts.

Especially in this remote-work-driven world, business has become a work-from-anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures.

Table of Contents

Do cruise ships have Wi-Fi?

The short answer is yes…but it differs from cruise line to cruise line.

What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering.

Things to remember about the internet onboard cruise ships:

Ships offer internet via satellite, which will be slower than the internet you will find on land. This also means that weather can affect connectivity.

Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be.

A common question people ask is if they will be able to work a bit from the ship, i.e. do a Zoom call, etc. The answer is usually “maybe,” but you won’t likely know until you go to actually use it.

It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. It’s best not to bank on it.

Royal Caribbean WiFi Packages

After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon (2022/2023). A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023!

This should vastly improve the speed and reliability of the internet onboard, but for now, RCL’s internet is still touted as the “fastest internet at sea.”

From my own personal experience, I tested StarLink internet onboard the Brilliance of the Seas in January 2023. Download speed was 97.7Mbps while upload was 16.5Mbps. For most users, even heavy users, this speed is more than fast enough for streaming as well as work applications.

Royal Caribbean offers VOOM high speed internet you can add to your cruise to stream and stay connected, but costs will vary based on number of devices you wish to connect as well as your ship and sailing.

The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails.

If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. Again, these prices vary based on ship, sailing and number of devices you wish to connect.

Watch for package deals prior to your cruise and check if your Crown and Anchor member level offers a discount on internet service.

Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. You can also use Royal’s app without having to pay to connect to their Wi-Fi.

Celebrity Cruises WiFi Packages

**StarLink Internet has been installed on some Celebrity ships as of mid-2023.

With Celebrity, Premium Wi-Fi is the top-tier package you can add to your cruises on Celebrity for near-constant coverage while cruising. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers.

Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. This is included in Celebrity’s “ Always Included.”

Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos.

Celebrity suggests if you book it in advance, you’ll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages.

In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. Stay tuned for more details as they roll out the system across all their ships.

MSC Cruises WiFi Packages

MSC Cruises, following suite with Virgin Voyages and other cruise lines,  will be rolling out Starlink across their vessels. Other major cruise operators including Norwegian, Royal Caribbean and Carnibal have also been making the switch to Starlink.

The satellite internet , called Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and café spot coverage.

When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. The packages vary in price based on the length of the cruise and number of devices you wish to connect, but you can expect to pay approximately $12/day per device for the Browse internet package for a week-long cruise.

They also have cafes with printers and full screens and keyboards to facilitate work or other activities.

You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so you’d need a separate package for each device you wish to access the internet.

They do advise that if you want to use the internet when it’s fastest, to avoid doing it first thing in the morning, or when the majority of passengers return from shore excursions .

Carnival Cruises WiFi Packages

Carnival is pretty transparent in the three levels of Wi-Fi offered:

Social Plan – $6.80/person per day (can save 15% if purchased online pre-cruise) – allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps

Value Plan – 10.20/person per day (can save 15% if purchased online pre-cruise) – allows surfing on websites and access to email, but does not allow for streaming (i.e. Netflix or Spotify) or for video calls (i.e. Skype or Zoom)

Premium Plan – $13.60/person per day (can save 20% if purchased online pre-cruise).  boasts three times faster connection to allow for streaming and video calling (where coverage allows).

Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking .

*Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. This will be a much faster experience. Stay tuned for more info on when it will be installed on all ships in the fleet. 

Holland America WiFi Packages

HAL offers satellite internet through the ship’s Wi-Fi or at workstations in the Explorations Cafe. There are three packages available, all with varying levels of data available:

Social – allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls – $14.99/day

Surf – the most popular option which allows for broader internet surfing including news and sports sites, accessing your e-mail, but also may not allow for streaming or audio/video calls – $24.99

Premium – this has the highest amount of data which allows for everything including streaming and video calls.

The caveats with their internet, however, are that it won’t be as fast as internet on land (and current customers agree), and because it’s provided via satellite, physical blockages will affect connectivity (i.e. inclement weather or mountains).  Also, they do have a select number of free sites under “Complementary Browsing.”

*As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Princess Cruises WiFi Packages

MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard.

They boast their services being “The Best Wi-Fi at Sea,” and they have several unlimited day packages for as little as $9.99 a day for a one device package. If you are a Platinum or Elite guest, you’ll get 50% off, or if you purchase Princess Plus , your Wi-Fi will be included.

It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision.

*As Princess is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Norwegian Cruise Lines WiFi Packages

Norwegian’s services onboard are offered in internet cafes onboard , with some stateroom access on certain ships.

Laptop rentals, email access, and other items for this coverage can be found on their website, but for those needing streaming services or more robust coverage for work, you must take a hard look at this one before booking.

Unlimited  Wi-Fi Package – 1 device is $25.50/day when purchased prior to your cruise. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN).

Unlimited Premium Wi-Fi Package – 1 device is 34.99/day when purchased prior to your cruise. This allows access to streaming sites, like YouTube, Netflix, etc. as well as if you need to use a VPN to access your email.

Unlimited Social Media Wi-Fi – 1 device – 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok.

Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. It can be used only on one device at at time.

NCL offers different perks on different cruises, so many bookings come with some complimentary minutes of internet and it’s easy to upgrade your package once on board.

*Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. 

Disney Cruises WiFi Packages

Connect@Sea is the program covering all of Disney’s Internet packages at sea options. You will pay for the data you use, not by the minute, so if you’re looking to stream Netflix or just upload a few pictures to Instagram, you’ll be able to find the package right for you.

You can also share the package between devices simultaneously, as Disney’s technology will combine the amount of data. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services.

There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages.

Virgin Voyages WiFi Packages

Wanting to stay ahead of the game and to keep current with their innovative approach to cruising, Virgin Voyages will be the first cruise line to incorporate SES Cruise mPOWERED + Starlink PRO services.

SES is a global leader in satellite communications and Virgin will combine Medium Earth Orbit (MEO) and Low Earth Orbit (LEO) satellite coverage in their bid to deliver the fastest internet speeds for their cruise passengers.

The cruise line will be offering speeds up to 1.5 Gbps, well above the standard offerings. The pandemic changes the way the world does business, and has opened up remote working opportunities for many.

The world has also become acutely aware of the importance of connectivity. While most people don’t want to work on a vacation, the ability to remain connected, even for short periods, has made it apparent that combining business and pleasure can work out very well for all concerned.

Younger guests, such as those attracted to Virgin Voyages, tend to attract, feels that connectivity is paramount.  Having a reliable internet connection allows for cruisers to check in at work or home with confidence that those important connections will be ready and available when needed. 

Passengers will be able to keep up on messaging, emails and make video calls. This valuable service will help keep a cruiser current with business obligations and also give the peace of mind that being able to connect with home brings. 

Costa Cruises WiFi Packages

Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. They have an Internet Point area where you can use onboard devices or bring your full ship usage.

Additionally, their packages range from 250 MB to 3 GB. Their social package has a list of sites it allows access to in a more economical fashion – or you can pay as you go if you aren’t sure of your needs before sailing.

*As Costa Cruises is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Viking Ocean Cruises WiFi Packages

Internet access onboard is free , but there are some significant limitations on bandwidth for such activities as streaming. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw – internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines.

Oceania WiFi Packages

Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like.

Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options.

Azamara WiFi Packages

Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Several spelled out limitations to their services, such as Skype and others, so it’s important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise.

Silversea Cruises WiFi Packages

Silversea has unlimited complimentary internet for all those sailing. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free.

They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships.

Seabourn WiFi Packages

Seabourn, the luxury cruise line is the newest cruise line to be equipped with Starlink internet . Expect fast internet speeds while you’re cruising to exotic locations offered by Seabourn. Learn more about complimentary WiFi on Seabourn .

A Word of Caution About Cruise Line Wi-Fi

Certain apps, a variety of service options, port of call , and destinations along your cruise can all impact the internet service on a ship.

If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration.

Can you stream movies on a cruise ship?

Wi-Fi is getting better for certain and more readily available. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly.

Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance.

That being said, it is not the same on every ship, and the costs are specific to each cruise line, so don’t make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same.

Why Is StarLink Internet a Game-changer for Cruise Ship Internet?

One of the primary advantages of Starlink Internet is its exceptional speed. Traditional satellite internet systems often suffer from latency issues due to the long distance signals must travel to reach the orbiting satellites and back to Earth.

However, Starlink employs a novel approach by deploying a constellation of thousands of small, low Earth orbit (LEO) satellites. These satellites are positioned much closer to the Earth’s surface, significantly reducing the latency and providing faster internet speeds.

Early tests and user reports have shown that Starlink offers download speeds ranging from 50 to 150 Mbps, with latency typically under 50 milliseconds. This makes it comparable to, and sometimes even surpassing, land-based broadband connections.

These innovations are good news for ALL cruise lines passengers. Cruise lines are striving to meet the need of cruisers to maintain a reliable connection with home and work. This will be a benefit for all. 

What’s the Verdict on Cruise Ship WiFi?

Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant.

Look at the cruise line websites and reviewers on popular websites like the CruiseCritic Forums who can be brutally honest in reviewing such amenities. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea.

This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners.

About Jonathon Hyjek

Jonathon is the tech guy behind CruiseportAdvisor.com. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!)

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Starlink on cruise ships: Which lines have faster internet connections on board?

N o matter how far your cruise roams, staying connected to the internet can be as important for some cruisers as oxygen and water. Whether you're keen on live-streaming penguins from your balcony on an Antarctica cruise, catching up on your favorite TV series or hopping on a Zoom call in the middle of the Pacific, connectivity and high-speed access are now considered essentials when cruising.

In the past, cruise lines struggled to keep up with the demand for seamless connectivity at sea. In the middle of an ocean, ships had to rely on satellite systems that could be unreliable, prohibitively expensive and maddeningly slow. Satellite systems allotted only so much broadband for each ship, and every ship carried thousands of people, each with multiple devices.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

A better solution was required. Enter Starlink, the world's first and largest satellite constellation using a low Earth orbit to deliver broadband internet. Part of Elon Musk's SpaceX program, Starlink now provides many cruise ships with bandwidth that can support streaming, online gaming, video calls and more worldwide. Starlink debuted in 2019 and has quickly revolutionized how hundreds of cruise ships provide internet access, boosting connectivity and capacity as ships roam the world.

Will your next cruise offer landlike Wi-Fi speeds? Here is everything you need to know about Starlink on cruise ships.

How does Starlink work?

Compared to standard communications satellites, which orbit from 22,000 miles away, Starlink's thousands of satellites orbit the atmosphere from about 340 miles above the Earth's surface. With much closer proximity to Earth, Starlink's data connections offer stronger and faster connections and provide the opportunity for more bandwidth on cruise ships.

The coverage of the Starlink satellites is extensive and growing, with more than 5,400 satellites currently in orbit and plans in future years to reach up to 42,000 satellites in orbit at once. Traditional satellite networks have a much more limited fleet and reach, especially in some of the ocean's most remote areas. Starlink is the world's largest satellite constellation, with near-complete coverage of all the world's oceans and waterways.

The Starlink system is affixed to ships as a series of flat panels positioned on upper decks, replacing the now antiquated domes often placed near the ship's funnel and radar masts.

Related: Wi-Fi on cruise ships: 5 things to know about internet use on board

How fast is Starlink internet access?

Starlink's website estimates download speeds that range from 40 to over 200 Mbps and upload speeds that come in at 8 to more than 25 Mbps, with a latency of less than 99 milliseconds. These are wide-ranging estimates that don't factor in cruise ship-based throttling, cruise ship capacity, global positioning and the costs and challenges of outfitting a cruise ship with bow-to-stern Wi-Fi connectivity.

The industrial-strength steel frames and fireproof materials used throughout the ship make a strong, consistent signal throughout a cruise ship an industry-wide challenge. There will be patches on a ship, regardless of which line you're sailing, where you'll find a weaker signal. Signals are often at their strongest in the main public gathering areas.

Similar to traditional satellites, severe weather can be a factor in Starlink connections while at sea. Intense storms can bring temporary service interruptions or reduced speeds, while heavy rain or snowfall can cause signal attenuation, which might cause a brief loss of connectivity.

Cruises with Starlink

Here's a full rundown of all the major cruise lines sailing with the new Starlink technology. How much will the connectivity cost you? Check TPG's guide to Wi-Fi access on cruise ships.

Note: Starlink on cruises can be a white label service, depending on the line. While the cruise line might not advertise that it uses the new Wi-Fi technology, the list below will help to identify which lines are sailing with Starlink.

Azamara 's fleet features Starlink Wi-Fi at an additional cost. There is one level of bandwidth available.

Carnival Cruise Line

Carnival Cruise Line 's entire fleet features Starlink Wi-Fi at an additional cost. There are three levels of bandwidth available: Social Wi-Fi (with access only to popular social media and airline websites), Value Wi-Fi (for email, news, weather, banking and other basic websites) and Premium Wi-Fi (for streaming and high-bandwidth usage).

Celebrity Cruises

Celebrity Cruises ' entire fleet features Starlink Wi-Fi at an additional cost. There are two levels of bandwidth available: Basic Wi-Fi (for social media, email, web browsing and internet-based messaging) and Premium Wi-Fi (for streaming and high-bandwidth usage).

Cunard 's entire fleet features Starlink Wi-Fi at an additional cost. There are two levels of bandwidth available: Essential (for social media, email, web browsing and internet-based messaging) and Premium (for streaming and high-bandwidth usage).

Disney Cruise Line

Disney Cruise Line does not currently use Starlink Wi-Fi.

Holland America

Holland America offers fleetwide Starlink Wi-Fi. There are three levels of bandwidth available: Surf (for social media, email, web browsing and internet-based messaging), Premium (for Wi-Fi audio and video calls) and Stream (for streaming and high-bandwidth usage).

Lindblad Expeditions-National Geographic

Lindblad Expedition offers complimentary, basic Starlink Wi-Fi to all guests aboard their ships, with the exception of Delfin II. There are two levels of bandwidth available for purchase: Enhanced (for social media, email, web browsing and internet-based messaging) and Premium (for streaming and high-bandwidth usage).

MSC Cruises

MSC Cruises is currently rolling out Starlink throughout its fleet, with two-thirds of the line's ships currently sailing with the upgraded service. The ships in the fleet that do not have the service include MSC Opera and MSC World Europa (both will receive Starlink in the coming weeks) and MSC Armonia, MSC Bellissima, MSC Musica, MSC Sinfonia and MSC Splendida (scheduled to receive Starlink before the summer 2024 season.)

There are two levels of bandwidth available for purchase: the Browse Internet Cruise Package (for social media, email, web browsing and internet-based messaging) and the Browse & Stream Cruise Package (for streaming and high-bandwidth usage).

Norwegian Cruise Line

Norwegian Cruise Line is currently rolling out Starlink throughout its fleet this year, with select ships presently sailing with the upgraded service. Currently, the ships with upgraded internet include Norwegian Viva, Norwegian Prima, Norwegian Encore, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic and Norwegian Pearl.

NCL offers two levels of bandwidth available for purchase: the Unlimited Wi-Fi Package and the Unlimited Premium Wi-Fi Package. As part of the line's Free at Sea promotion , guests can receive a limited number of Wi-Fi minutes for free.

Oceania Cruises

Oceania Cruises is rolling out Starlink Wi-Fi on all its ships and will have its entire fleet outfitted with the service by the end of 2024. Oceania Cruises offers fleetwide basic complimentary internet with a premium option available for streaming.

Princess Cruises

Princess Cruises ' fleet features MedallionNet, the only Wi-Fi network in the cruise industry that combines multi-orbit satellites — Geostationary Earth Orbit (GEO), Mid-Earth Orbit (MEO) and Low Earth Orbit (LEO/Starlink) with 5G terrestrial networks to deliver a strong connection regardless of ship location. There is one level of bandwidth available.

Regent Seven Seas Cruises

Starlink Wi-Fi can currently be found on two Regent Seven Seas ships, Seven Seas Mariner and Seven Seas Grandeur. The entire Regent Seven Seas fleet will be equipped with Starlink Wi-Fi by the end of 2024. There are two levels of bandwidth available on Regent Seven Seas: A complimentary basic package for emails and news and an upgraded package for streaming services and high-bandwidth usage that's available for a fee.

Royal Caribbean

Royal Caribbean 's entire fleet features Starlink Wi-Fi at an additional cost. There is one level of bandwidth available.

Seabourn offers fleetwide complimentary Starlink Wi-Fi. There is one level of bandwidth available.

Silversea Cruises

Silversea Cruises ' entire fleet features Starlink Wi-Fi. There are two levels of bandwidth available: Standard Internet (for social media, email, web browsing and internet-based messaging) and Premium Internet (for streaming and high-bandwidth usage). Your suite and ship class determine which option you receive at no extra charge. Upgrades in service are available for an additional fee.

Viking 's entire fleet features Starlink Wi-Fi at no additional cost. There is one level of bandwidth, though the line advises users that it can limit heavy-bandwidth usage to ensure all have equal access.

Virgin Voyages

Virgin Voyages ' entire fleet features Starlink Wi-Fi at no additional cost. The included plan allows for social media, email, web browsing and internet-based messaging. There is an upgraded Premium bandwidth option available for streaming and high-bandwidth usage for an additional fee.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• Top ways cruisers waste money
• The ultimate guide to choosing a cruise ship cabin

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

How Much Is Wifi On Princess Cruises 2024

How Much Is Wifi On Princess Cruises 2024 . Princess cruises revealed offers on tap for the 2024 wave season, including savings of up to 40% off cruise fares, complimentary room upgrades,. Princess cruises wifi plans and prices medallionnet wifi starts at $24.99 per device per day when purchased before sailing.

Edited december 14, 2022 by. Are you planning a princess cruise and wondering how princess plus works and if it’s worth it?

Gratuities — Or As Princess Calls Them “Crew Appreciation” — Currently Run Different Amounts Depending On.

£18 per day with cruise plan or £24 per day.

I Am Trying To Figure This Out.

Princess cruises wifi plans and prices medallionnet wifi starts at $24.99 per device per day when purchased before sailing.

Posted December 14, 2022 (Edited) Yes, Wifi Is Increasing To $15 Or $7.50 A Day For Elites.

Posted march 31, 2023 (edited) hey, we have found that the price is the same.

Images References :

Price = $64.99 per day + 18% service charge (totalling $76.69) includes drinks up to $15:.

This is your ultimate way to stay in touch, with faster connection speeds than the essential package.

The Price Is Up From Us$14.99 Per Person Per Day.

From £25pp per day, instead of £50pp per day, enjoy.

Edited December 14, 2022 By.

For single device wifi, the daily price will go up by 67% from $14.99 per day to $24.99 per day.

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