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Frequently Asked Questions

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Am I required to take a COVID-19 test or be vaccinated prior to embarking on my cruise?

All travelers are welcome to sail regardless of vaccination status and will no longer be required to provide proof of pre-departure testing to board.

As destinations around the globe adapt their health and safety protocols, we continually evaluate and update our own requirements as new information becomes available.   If you’re currently booked on a cruise vacation with us and have provided an email address, you will be advised of the latest requirements leading up to departure. Be sure to register your guest account so that we may reach you.

What health screening measures are being taken at the terminal on boarding day? 

During check-in, you will be asked to complete a health attestation. If you attest to or show signs of a fever, cough, or fatigue, you will be directed to a secondary screening.

What if I am not feeling well in the days leading up to my cruise? What if I test positive for COVID-19 before my cruise?

If you feel ill in the days before your cruise, you should not travel. Keep in mind you will need to answer a health questionnaire prior to boarding. A positive test result, or documented symptoms of communicable disease during the boarding process, will result in denial of boarding.

We recommend guests purchase travel protection to cover any interruptions to their travel plans such as illness and travel delays. Travel protection is available for purchase through our CruiseCare® program.

US residents: Cruise Insurance: Celebrity CruiseCare Plan | Celebrity Cruises

Canadian residents: CruiseCare | Celebrity Cruises

Onboard Health Precautions

What are some of Celebrity’s health policies and recommendations?

Hand Washing

Guests are strongly encouraged to wash their hands with soap and hot water after using the restroom and before eating or handling food. Medical experts say this is one of the best ways to prevent illnesses from starting or spreading.

Illnesses and Isolation of Guests

Celebrity Cruises® follows practices and maintains policies that seek to prevent illnesses from affecting our guests. One of the best ways to prevent the spread of contagious illnesses like gastrointestinal viruses, colds and flu is to wash your hands thoroughly for at least 20 seconds with soap and hot water after using the restroom and again before eating anything. In the event you experience symptoms that indicate a gastrointestinal illness, such as diarrhea or vomiting, or know of someone experiencing these symptoms, you must advise the medical staff immediately. In addition, some gastrointestinal illnesses remain contagious up to 72 hours or more after symptoms subside; therefore, if you or someone you know experienced such an illness just prior to your cruise, you must immediately notify the ship's medical staff. This will permit the crew to take steps to reduce the chance that your illness will spread to others on the ship. Failure to immediately report a contagious illness to the ship’s medical staff, or to accurately describe its onset, greatly increases the likelihood the illness will spread to others and is a violation of this Guest Conduct Policy. In the event of a contagious illness, the ship's crew will take steps to curtail its spread to other guests, including if necessary, steps set forth in the Consequences Section below.

Fitness to Travel Safely

Guests with disabilities are not required to travel with another person as a condition to traveling on our ships. However, all guests must consider that crew members are not required to assist guests with personal tasks or personal hygiene needs (e.g. assisting with eating, dressing, toileting). Therefore, guests requiring assistance with these functions should consider these needs when planning a cruise vacation.

If there is a question as to a prospective guest's ability to independently provide for their personal needs or hygiene without being a danger to themselves or others, and the guest plans to travel alone, this situation must be discussed with the company's Access Department prior to booking a cruise vacation. The Access Department can be reached at [email protected] or by calling 1.866.592.7225. This will allow an individualized assessment of the guest's fitness to travel for the duration of the cruise without personal assistance. Unaccompanied guests attempting to board or found onboard without the ability to independently care for their personal needs will be evaluated to determine if they are fit to safely travel without assistance. Guests who are found unfit to travel may be denied boarding or removed from the ship at the next port-of-call.

Guests must ensure that they bring an adequate supply of any medication they require for the entire duration of the cruise. The ship's medical centers may not have a supply of any needed medication and not all medication will be available in the ports-of-call. Guests must not pack medication in checked luggage to ensure you always have immediate access if needed.

What are your cleaning and sanitization standards on the ship? What guidelines apply, and how do you know they are sound? How is the crew trained to implement them effectively?

In compliance with strict standards set by U.S. Public Health Services (USPHS) and the Vessel Sanitation Program (VSP), our ships have always been maintained using the most rigorous cleaning regimens. All ships are thoroughly cleaned and sanitized prior to every voyage, and consistently and frequently throughout your sailing, with disinfecting cleaning agents and techniques that have been certified by health authorities as effective against SARS-Cov-2/COVD-19/Coronavirus and other pathogens. All chemicals are EPA-certified, alcohol-based, scentless, and safe for the general population. High-traffic and frequently touched areas like elevators, escalators, stairways, and promenades are cleaned every two hours and gangway rails every 20 to 30 minutes during busy times. Staterooms are cleaned daily and only while guests are out of the room, with particular attention paid to frequently used items and surfaces. All stateroom and housekeeping attendants will be continuously trained on the latest sanitization guidelines. We'll ensure cleaning standards are upheld through frequent stateroom inspections using black light technology to show surface wiping efficacy. Crew will have mandatory, ongoing training classes and refreshers that are documented to ensure all the latest protocols are being followed, in compliance with various international regulations, including the International Convention for the Safety of Life at Sea (SOLAS), Standards of Training, Certification, and Watchkeeping for Seafarers (STCW), and the International Organization for Standardization (ISO).

How are you ensuring guests are washing and sanitizing their hands?

Hand hygiene on board has always been a priority for us, as a proven way of helping protect the health and safety of our guests and crew, with numerous hand washing sink stations and hand sanitizer stations located throughout the ship. Now we have increased and enhanced those efforts by increasing the number of Purell® sanitizer stations around the ship by 75% and introducing Purell sanitizer wipe stations in high-touch areas.

How is air circulated and filtered on board? Is the air safe on board a cruise ship?

On Celebrity Cruises ships, 100% fresh ocean air is continuously supplied from outside. Intake of air occurs on one side of the ship for cooling and ventilation, then the air is removed via exhaust on the opposite side of the ship. This continual intake of fresh air replaces the air in any space, with a total air change up to 12 times an hour in staterooms, and about 15 changes an hour in large public spaces. Fan coil units in your stateroom and public spaces provide an extra layer of protection, continuously scrubbing the air of pathogens, using a high-grade MERV 13 filter that captures aerosols 0.3 to 1 micron in size with ~90% efficacy— fine enough to filter aerosolized viruses. An independent study by the University of Nebraska Medical Center confirmed that cross-contamination of air between adjacent spaces is virtually impossible thanks to this powerful system.

How are my linens and towels washed to ensure they are sanitized?

The temperature of washers and dryers onboard follows the guidance of the U.S. CDC to ensure all laundered goods, including towels, bed linens, and cloth napkins, are fully sanitized.

Will personal protective equipment like masks and personal hand sanitizer be available onboard?

We recommend each guest bring their personal preference of protective equipment, but if you do happen to forget or misplace your mask or other items, you may ask the Guest Relations desk or visit the sundry station onboard.

Is it a reccomendation to wear a mask onboard?

While onboard and in the cruise terminal throughout boarding, screening and disembarkation, masks are optional unless otherwise required by local ordinance.

We continuously monitor global health ordinances and may adjust this advisement to ensure the health and safety of our guests and crew. Guests will be notified pre-cruise or onboard, should we make changes to this policy.

Will crew members be vaccinated and wearing personal protective equipment like masks?

The health and safety of our guests and crew is our top priority. All crew members are provided with the tools and the training to follow all new protocols — including how to properly don personal protective equipment like face masks and gloves in roles in circumstances where they may be deemed necessary. Advisement to wear masks is subject to global and local health advisement.

If a guest or crew member starts feeling unwell during a voyage, what steps are taken? Can you test for SARS-CoV-2/COVID-19/Coronavirus and other pathogens while on the cruise, and if so, how soon do you have results?

If any of our guests or crew members ever feel unwell during their sailing, they can be immediately evaluated by medical staff, with an in-stateroom visit or by video tele-consultation. A multitude of evaluative tests can be conducted right onboard in our medical lab. This is just one capability of our enhanced Medical Center.

In the interest of public health onboard, isolation and/or quarantine may be required to prevent exposure to people who have or may have any kind of infectious disease. A guest that is diagnosed as having an infectious disease by a member of our medical staff onboard will need to isolate onboard for a period of time — either until they can be safely disembarked at a port of call with private transport home, or when the sailing concludes back at the home port where it started. Those guests who meet the threshold to be deemed a close contact will need to meet necessary quarantine and/or testing requirements based on their vaccination status.

Guests who must isolate due to an infectious disease diagnosis will remain in their stateroom or be moved to a stateroom near the medical center where medical staff and Guest Services will check on them regularly, depending on availability. Complimentary amenities including room service and WiFi will be provided.

Guests treated on board may request copies of their medical records by filling out the Online Request Form .

If a guest or crew member tests positive for SARS-CoV-2/COVID-19/Coronavirus or other pathogen while onboard, what is your response plan?

In the event any of our guests or crew tests positive for COVID-19 onboard, we have a robust, tiered response plan in place that we've developed with guidance from local authorities and leading public health experts. The tiers increase protocols and vigilance onboard while providing transparent updates to guests the whole way. In partnership with local authorities, Celebrity Cruises has developed transport protocols to ensure the ship can return to port safely.

Still have questions? Call

North America: 1-800-280-3423

Outside North America: 316-554-5961

Exploring Celebrity Cruises Health Policy: Ensuring Safe and Healthy Travel Experience

Exploring Celebrity Cruises Health Policy: Ensuring Safe and Healthy Travel Experience

When embarking on a cruise vacation, ensuring the safety and well-being of passengers is of utmost importance. Celebrity Cruises understands the significance of maintaining a healthy environment on board their ships, and have implemented a comprehensive health policy to provide a safe and enjoyable travel experience for all guests. In this guide, we will delve into the key aspects of Celebrity Cruises’ health policy, highlighting their commitment to passenger safety, health screenings, onboard medical facilities, and enhanced sanitation measures.

To begin with, Celebrity Cruises places a high priority on passenger safety by implementing stringent health screening protocols. Prior to embarking on any of their ships, guests are required to complete a health questionnaire to ensure they are in good health and free from any contagious illnesses. Additionally, temperature checks are conducted at embarkation to identify any individuals with fever-like symptoms, bolstering the overall safety of the cruise experience.

Once on board, passengers can take comfort in knowing that Celebrity Cruises’ ships are equipped with state-of-the-art medical facilities. Each ship has a medical center staffed with experienced medical professionals who are available 24/7 to provide care and assistance. These medical centers are equipped to handle a wide range of medical needs, from minor ailments to more serious conditions, ensuring that passengers receive prompt and efficient medical attention if required.

Furthermore, Celebrity Cruises has implemented enhanced sanitation measures to maintain a clean and healthy environment on board their ships. Regular cleaning and disinfection of public areas, including high-touch surfaces, are conducted throughout the day. Additionally, hand sanitizing stations are conveniently located throughout the ships to promote good hand hygiene.

In summary, Celebrity Cruises’ health policy is designed to prioritize passenger safety and well-being throughout the travel experience. From pre-boarding health screenings to onboard medical facilities and enhanced sanitation measures, every effort is made to ensure a safe and healthy environment for all guests. By adhering to these policies, Celebrity Cruises continues to provide a memorable and worry-free cruise vacation.

Below is a table summarizing the key points of Celebrity Cruises’ health policy:

For more detailed information on Celebrity Cruises’ health policy and safety measures, please refer to their official website: [Celebrity Cruises Health and Safety](https://www.celebritycruises.com/gb/health-and-safety).

Sources: 1. [Celebrity Cruises – Health and Safety](https://www.celebritycruises.com/gb/health-and-safety) 2. [Centers for Disease Control and Prevention – Cruise Ship Travel](https://www.cdc.gov/nceh/vsp/surv/outbreak/faq_cruise.

How do cruises ensure safety?

Celebrity Cruises prioritizes the safety and well-being of its passengers by implementing a comprehensive health policy that ensures a safe and healthy travel experience. The cruise line follows rigorous sanitation protocols, including regular cleaning and disinfection of all areas on the ship. Additionally, they have a team of medical professionals available 24/7 to provide immediate care if needed. Celebrity Cruises also requires all guests to complete a pre-cruise health questionnaire and undergo a health screening before boarding. These measures, combined with the implementation of advanced air filtration systems and continuous monitoring, contribute to maintaining a safe environment onboard. To learn more about Celebrity Cruises’ health policy, visit their official website: https://www.celebritycruises.com/health-and-safety.

What is wellness check on celebrity?

A wellness check on Celebrity Cruises refers to the comprehensive health screening protocols implemented by the cruise line to ensure a safe and healthy travel experience for passengers and crew members. These checks include pre-boarding health questionnaires, temperature screenings, and testing for COVID-19. By conducting these wellness checks, Celebrity Cruises aims to identify and mitigate any potential health risks, providing peace of mind to travelers and maintaining a healthy onboard environment. For more information on Celebrity Cruises’ health policy and wellness checks, please visit their official website: https://www.celebritycruises.

What are the new CDC guidelines for the cruise industry?

The Centers for Disease Control and Prevention (CDC) has recently issued new guidelines for the cruise industry to ensure a safe and healthy travel experience. These guidelines include measures such as mandatory COVID-19 testing for all crew and passengers, enhanced cleaning and disinfection protocols, and the establishment of onboard medical centers equipped to handle potential cases. Additionally, the CDC recommends maintaining a comprehensive plan for outbreak response and conducting simulated voyages to test the effectiveness of health and safety protocols. These guidelines aim to mitigate the risk of COVID-19 transmission onboard cruise ships and provide passengers with peace of mind during their travels. For more information on the CDC guidelines for the cruise industry, please visit their official website at https://www.cdc.gov/coronavirus/2019-ncov/travelers/cruise-ship/what-cdc-is-doing.

Can I go on a cruise with shingles?

When it comes to going on a cruise with shingles, it is essential to understand the health policies of the cruise line. Celebrity Cruises, known for its commitment to ensuring safe and healthy travel experiences, has specific guidelines in place. For the safety of all passengers, individuals with active shingles are advised not to embark on the cruise until they are no longer contagious. This policy is in line with the Centers for Disease Control and Prevention (CDC) recommendations to prevent the spread of shingles. It is crucial to prioritize the health and well-being of all passengers, and Celebrity Cruises takes this responsibility seriously. For more information on Celebrity Cruises’ health policy, please visit their official website.

Celebrity cruises health questionnaire

The health questionnaire for Celebrity Cruises aims to ensure a safe and healthy travel experience for all passengers. This questionnaire requires guests to provide important information regarding their health and recent travel history. The questions cover a range of topics including any symptoms of illness, exposure to infectious diseases, and recent travel to high-risk areas. By completing this questionnaire, Celebrity Cruises can identify any potential health risks and take appropriate measures to safeguard the well-being of passengers and crew members. This proactive approach aligns with their health policy, which prioritizes the safety and comfort of all onboard. For further information on Celebrity Cruises’ health policy and precautionary measures, please visit their official website.

In today’s world, health and safety have become paramount concerns for travelers, especially in the wake of the COVID-19 pandemic. As we eagerly anticipate the return of travel and exploration, it is crucial to understand the health policies and protocols implemented by cruise lines. Celebrity Cruises, a renowned name in the industry, has taken significant steps to ensure a safe and healthy travel experience for its guests.

Celebrity Cruises has always been committed to providing exceptional service and unforgettable experiences to its passengers. With the onset of the pandemic, the cruise line swiftly adapted to the changing landscape and implemented robust health policies. These policies prioritize the well-being of guests and crew members, ensuring that everyone on board can enjoy their vacation with peace of mind.

One of the key elements of Celebrity Cruises’ health policy is their focus on vaccination requirements. To safeguard the health of passengers, the cruise line now requires all eligible guests and crew members to be fully vaccinated against COVID-19. This measure not only ensures a safer environment but also contributes to the overall public health efforts in curbing the spread of the virus. The requirement for vaccination is a proactive step that instills confidence in travelers, allowing them to explore the world without compromising their safety.

In addition to vaccination requirements, Celebrity Cruises has implemented thorough health screening protocols. Before embarking on the cruise, all guests must complete a health questionnaire and undergo a health screening, including temperature checks. This screening process helps identify any potential health risks and allows the cruise line to take necessary precautions to maintain a healthy onboard environment.

Maintaining a clean and sanitized environment is another crucial aspect of Celebrity Cruises’ health policy. The cruise line has enhanced its already rigorous cleaning protocols to include more frequent disinfection of high-touch areas and the use of hospital-grade cleaning products. Cabins are thoroughly sanitized between voyages, and public spaces undergo regular cleaning to ensure a hygienic environment throughout the journey.

Furthermore, Celebrity Cruises has implemented physical distancing measures on board. Public spaces, including dining areas and entertainment venues, have been reconfigured to allow for adequate spacing between guests. The cruise line has also reduced the overall capacity of its ships to ensure a comfortable and safe experience for everyone on board.

To facilitate contactless experiences, Celebrity Cruises has introduced innovative technologies. The cruise line’s mobile app allows guests to complete the required health questionnaire, check-in for their voyage, and even access their staterooms using their smartphones. This digital transformation reduces physical contact and enhances the overall guest experience.

Celebrity Cruises’ commitment to health and safety extends beyond their ships. The cruise line collaborates closely with local authorities and follows the guidelines of international health organizations such as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). By staying up to date with the latest health recommendations, Celebrity Cruises ensures that their policies align with global standards and best practices.

In conclusion, Celebrity Cruises’ health policy is a comprehensive and robust framework that prioritizes the safety and well-being of its guests and crew members. From vaccination requirements to enhanced cleaning protocols and digital innovations, the cruise line leaves no stone unturned in creating a safe and healthy travel experience. By adhering to international health guidelines and collaborating with local authorities, Celebrity Cruises sets a benchmark for the industry. As we look forward to a brighter future of travel, Celebrity Cruises’ commitment to health and safety instills confidence and allows travelers to explore the world with peace of mind.

Sources: 1. Celebrity Cruises Health and Safety Measures: [https://www.celebritycruises.com/healthy-at-sea] 2. Centers for Disease Control and Prevention (CDC): [https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html] 3. World Health Organization (WHO): [https://www.who.

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  • Frequently Asked Questions

HEALTHY AT SEA

Creating the best cruise experience possible means prioritizing the well-being of our guests, crew, and the communities we visit. With the guidance of health officials around the globe and the counsel of our dedicated shoreside and shipboard medical teams, we continually update our health and safety protocols to align with global best practices.

If you’re currently booked on a cruise vacation with us and have provided an email address, you will be advised of the latest health and safety guidance leading up to departure. Be sure to update your guest account so that we may reach you.

While On Board

Our enhanced cleaning methods, sanitization protocols, and onboard medical center set a new industry standard for cruising healthy and safety. If you’d like to request additional personal protective equipment onboard while onboard, it’s available to you at guest services.

100% Fresh, Filtered Air

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WHO says people without symptoms probably account for about 6 percent of spread of the coronavirus, at most.

Celebrity Cruises CEO: Passengers Will Be Asked About Vaccinations

Leon County Judge John Cooper on June 30, 2022, in a screen grab from The Florida Channel.

Passengers 12 and older must complete a health questionnaire before boarding, with separate protocols onboard for people who are unvaccinated.

As Florida and the cruise industry struggle over COVID-19 vaccination requirements, the chief executive of Celebrity Cruises said Tuesday her company’s passengers will continue to be asked about their vaccination status to assure ships are “safe and healthy.”

Lisa Lutoff-Perlo, president and CEO of Miami-based Celebrity, told members of the Economic Club of Florida that the company is voluntarily following recommendations of experts at the federal Centers for Disease Control and Prevention. That means passengers age 12 and older must complete a health questionnaire before boarding, with separate protocols onboard for people who are unvaccinated.

The company also continues to work with Gov. Ron DeSantis’ office, as Florida has banned businesses from requiring customers to show documentation of being vaccinated --- a concept known as “vaccine passports.”

But Lutoff-Perlo said Celebrity must also listen to the “school of public opinion,” which requires cruise businesses to operate “in a safe and healthy environment.”

“At the end of the day it doesn't matter what the governor of the state of Florida says. It doesn't matter what the CDC says. Our business depends on operating in a safe and healthy environment,” said Lutoff-Perlo, who appeared by video during the economic club’s lunch meeting at the Florida State University Alumni Center.

Lutoff-Perlo, whose cruise line is a subsidiary of Royal Caribbean Group, said ships are sailing with fully vaccinated crews and at least 95 percent of the passengers fully vaccinated.

“The state of Florida does not tell us we can't ask (whether people are vaccinated). They tell us we can't require it,” Lutoff-Perlo said. “And so, we are working within those constraints to ensure that we live up to our commitment, as a brand, that we will sail at least 95 percent vaccinated.”

On Sunday, U.S. District Judge Kathleen Williams backed arguments from Norwegian Cruise Line Holdings that the state’s vaccine-passport ban violates the First Amendment and what is known as the dormant Commerce Clause of the U.S. Constitution.

The Miami-based Williams wrote that the law is a “content-based restriction” on speech, as it targets documentation but allows businesses to request other information from customers about issues such as vaccinations. The ruling at least temporarily cleared the way for Norwegian to require customers to show documentation that they have been vaccinated.

The governor’s office has said it plans to appeal the ruling to the 11th U.S. Circuit Court of Appeals.

The cruise industry shut down in March 2020 after high-profile outbreaks of COVID-19 onboard ships.

Celebrity, which spent most of the 15 months of its shutdown planning how to reopen safety, caters to baby boomers and Gen X people.

Lutoff-Perlo said her company continues to work with DeSantis’ office on protocols for unvaccinated guests. But she said current rules have resulted in many of those potential passengers deciding not to cruise at this time. The current rules include limiting areas on board that unvaccinated guests can access. Also, unvaccinated guests are not allowed into some foreign ports.

“We’re finding our way,” Lutoff-Perlo said. “So, while it hasn't been easy, we're still able to do exactly what we said we were going to do and provide a safe and healthy environment for our guests.”

In this file photo, the Norwegian Gem cruise ship leaves the Port of Miami on April 14, 2020 in Miami Beach, Florida. The first trip of the Norwegian Gem after a pandemic-induced hiatus, is scheduled to take off from Miami on Aug. 15.

  • Celebrity Cruises

Health Questionnaire

By LDVinNC , March 8, 2013 in Celebrity Cruises

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Cool Cruiser

Can anyone tell me what the questions are on the health form you fill out before boarding?

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cruisestitch

cruisestitch

Pretty basic. Have you had a cold, or the flu, or gastrointestinal illness in the past week. Have witnessed them asking if a pax was pregnant, but that's not on the form.

2theship

Oooh - I hope she was. I mean I know that there are some guidelines as to how late in your pregnancy you can cruise but being asked if you're pregnant and you aren't, that would be a bummer.

As to the original question, the form really just wants to know if you've been throwing up in the last 24 hours.

What happens if you answer yes to those questions on the questionaire....

Anyone had that experience?

woldridge

Attached is the questionnaire.

cruise health questionnaire.pdf

If you answer yes to the questions you get a free examination by the ship's Dr. or a nurse who decides whether it is safe for you to sail.

Based on our experience on Feb. 16, if you answer yes to a Q, it's no sail for you.

While checking in, there was a young couple beside us. From what we could gather while we were being processed, they were being refused boarding because she had some sort of gastro issue the day before and ticked off yes on the form. They were pleading that it was probably something she ate but the Celebrity Reps, three were present in addition to the check in person, were adamant.

Kind of felt sorry for them as they walked away confused as to what they were going to do.

No nurse exam, just no sail.

5,000+ Club

jackdiamond

If your boarding is refused, are you given a refund of your fare?

Nearly everybody lies.

Unfortunately, you are probably right. This story today is probably a result of someone not being honest.

Royal Caribbean cruise ship hit by virus: http://cnews.canoe.ca/CNEWS/World/2013/03/08/20640456.html

phoenix_dream

I can't imagine being completely honest. I have had sinus problems and sometimes allergies for my entire adult life - completely not contagious. I would be crazy to answer yes to the question about a runny nose. A few years ago I had a cough that lingered for three months after a cold due to sinusitus - again, not contagious but took forever to go away even with medication. Many people who travel, overeat, over-embibe etc., may end up with some temporary, and also non-contagious gastro issues not to be named here. Certainly there is a good argument that if you believe you have noro, or if you have a case of a serious upper respiratory virus you should fess up so as not to spread it to the whole ship. I was under the impression, however, (seemingly contradicted by what I have read on this thread so far) that even if you were sick with something like noro you could still board, but would be quarantined until you were better. Wonder if times have changed or if I was mistaken.

JJPacer

A woman with a cold & bad cough was allowed to board but was quarantined for 3 days. She did not stay in her cabin. By the end of the cruise, I and many other people had her cold and cough. She was very selfish to expose her fellow passengers to her illness.

However, I agree that there are non contagious conditions that if you answere truthfully, would put you in the position of being denied boarding or quarantined. As long as you know your symptoms are not contagious and due to a non contagious condition then it's best to answer 'no'.

30,000+ Club

They also normally ask if you have been exposed to any in the past several days with flu, fever, intestinal issues, etc.

:rolleyes: We were on a recent cruise with a doctor as a passenger. Natually, he had been seeing sick people. Feel sure this applies to lots of nurses too.

Others may not agree ... but feel those Health Forms are a silly waste of time. :rolleyes:

whirlybird3

whirlybird3

If you answer yes to any of the questions, you may have a brief exam from the ship nurse or doctor to determine if you may have a very contagious GI illness. If you do, you may be escorted to your room for isolation along with medicine. The medical team will check in on you and clear you out of your cabin once you are not contagious. This is the best for all of the passengers... By not being honest, many people could be ill during their long planned vacation.

A woman with a cold & bad cough was allowed to board but was quarantined for 3 days. She did not stay in her cabin. By the end of the cruise, I and many other people had her cold and cough. She was very selfish to expose her fellow passengers to her illness.   However, I agree that there are non contagious conditions that if you answere truthfully, would put you in the position of being denied boarding or quarantined. As long as you know your symptoms are not contagious and due to a non contagious condition then it's best to answer 'no'.

This gave me a good chuckle. You know for sure you had her cold and cough, not one passed along by another of the 3000 or 4000 people on your cruise.

If she was allowed to board and the cruiseline knew she was so contagious shame on them I guess. But seriously, no cruise line is going to tell someone with a cold, especially in the winter, that can't cruise.

If she was allowed to board and the cruiseline knew she was so contagious shame on them I guess. But seriously, no cruise line is going to tell someone with a cold, especially in the winter, that theycan't cruise.

As a former check in agent, we were not authorized to deny boarding to anyone who answered yes to the questions. We had to speak with a supervisor who then called one of the ship's medical personnel for further examination.

If you have a cold, you will be evaluated but not isolated unless you have a fever. This person will receive a review of hand-washing & how to avoid coughing in exposing others.

Please be honest on the questioner. We all would like to enjoy our cruise without being ill. If you are ill, taking time to rest in the cabin with the medical team checking in on you is not such a bad idea.

Based on our experience on Feb. 16, if you answer yes to a Q, it's no sail for you.   While checking in, there was a young couple beside us. From what we could gather while we were being processed, they were being refused boarding because she had some sort of gastro issue the day before and ticked off yes on the form. They were pleading that it was probably something she ate but the Celebrity Reps, three were present in addition to the check in person, were adamant.   Kind of felt sorry for them as they walked away confused as to what they were going to do.   No nurse exam, just no sail.

We were refused boarding last Easter on a RCI cruise from Southampton as my daughter had been travel sick on the way down and was still poorly as we waited to board. The ship's doctor came off to speak to us and said that they could not take the risk of her going on board! The ship had been hit twice before with bad norovirus outbreaks so I could appreciate his concern. We were given a cruise credit for the money paid to be used on another sailing, so at least were not out of pocket. We are consequently sailing on the Eclipse in two weeks time (without our daughter!!:)).

This gave me a good chuckle. You know for sure you had her cold and cough, not one passed along by another of the 3000 or 4000 people on your cruise.   If she was allowed to board and the cruiseline knew she was so contagious shame on them I guess. But seriously, no cruise line is going to tell someone with a cold, especially in the winter, that theycan't cruise.

I agree completely, except for the part about shame on the cruiseline for letting her board. Let's be realistic, folks. The average adult catches 2 colds per year, the average child many more (don't recall the exact number). For the vast majority of people they are an inconvenience but not a serious health hazard, and have nowhere near the 'ick' factor of noro. They are also the types of viruses that go around in public virtually always (there are over 200 varieties of them), so one is always running the risk of catching a cold no matter where they are! The average cold lasts 7-10 days before symptoms subside, and you can be contagious that entire time (granted, more contagious when the symptoms are very active). I cannot imagine the logic in denying boarding to someone with a cold, nor to expect them to stay in their room for that period of time.

Certainly I would expect someone with very active symptoms to either stay in their cabin voluntarily, or take very careful precautions to avoid sneezing or coughing on someone. They should also wash their own hands often and avoid touching highly public areas. But to deny them boarding or quarantine them for a simple cold? Very unrealistic in my opinion.

I agree completely, except for the part about shame on the cruiseline for letting her board. Let's be realistic, folks. The average adult catches 2 colds per year, the average child many more (don't recall the exact number). For the vast majority of people they are an inconvenience but not a serious health hazard, and have nowhere near the 'ick' factor of noro. They are also the types of viruses that go around in public virtually always (there are over 200 varieties of them), so one is always running the risk of catching a cold no matter where they are! The average cold lasts 7-10 days before symptoms subside, and you can be contagious that entire time (granted, more contagious when the symptoms are very active). I cannot imagine the logic in denying boarding to someone with a cold, nor to expect them to stay in their room for that period of time.   Certainly I would expect someone with very active symptoms to either stay in their cabin voluntarily, or take very careful precautions to avoid sneezing or coughing on someone. They should also wash their own hands often and avoid touching highly public areas. But to deny them boarding or quarantine them for a simple cold? Very unrealistic in my opinion.

I did add I guess to "shame on the cruiseline.";):D

As I have asthma and can get pretty sick when I catch a cold, I'm very careful when I cruise to wash, wash wash my hands and avoid (read runaway, and I mean runaway) from anyone sneezing or coughing. But it isn't fool proof, in fact, my husband continues to have a cold he picked up on a cruise last week.

Noro is another issue. As hard as it is for me to fathom anyone would want to leave their cabin while suffering from noro, apparently some do. Also, not washing hands after using the bathroom well UCK.

My guess is your odds of catching a cold on a plane are better than on a cruise ship.

The bad part with noro is that you can literally still be shedding the virus up to two weeks after you come down with the sickness, even though you may feel fine a few days later. And unlike many other viruses including cold viruses, noro is extremely contagious - it only takes a tiny, tiny exposure to transmit. Not everyone exposed develops the virus of course, but it takes just a very small amount - one of the most virulent viruses around according to the CDC. I sympathize with people for whom even the common cold can cause an issue like asthma, but it is just virtually impossible to avoid those viruses which is why I could not see preventing someone from embarking, or quarantining them. I myself almost always end up with a raging sinus infection when I catch a cold so I can sympathize (not life-threatening but painful and annoying). But to those who suggest shame on the ship for letting them come onboard with a cold??? No way. Wishing good health to all on their upcoming cruises:D

Lady Chew

The bad part with noro is that you can literally still be shedding the virus up to two weeks after you come down with the sickness, even though you may feel fine a few days later. And unlike many other viruses including cold viruses, noro is extremely contagious - it only takes a tiny, tiny exposure to transmit. Not everyone exposed develops the virus of course, but it takes just a very small amount - one of the most virulent viruses around according to the CDC . I sympathize with people for whom even the common cold can cause an issue like asthma, but it is just virtually impossible to avoid those viruses which is why I could not see preventing someone from embarking, or quarantining them. I myself almost always end up with a raging sinus infection when I catch a cold so I can sympathize (not life-threatening but painful and annoying). But to those who suggest shame on the ship for letting them come onboard with a cold??? No way. Wishing good health to all on their upcoming cruises:D

(I have bolded the part above to which I am responding)

Mr Chew & I have been on two "plague ships" both of them longer cruises on Holland America. We were in Code Red for the majority of the cruise on each ship. In each case, Mr Chew caught noro and I did not. I was chatting with the assistant cruise director the first time, and he said that the spouse/significant other/roommate of the noro-sick person almost never came down with it themselves. I certainly did not, and on both cruises I started asking around, no spouse or SO or roomie of someone with noro had caught it. I'm sure there are exceptions, but I think that's pretty interesting. I know that when I was growing up, and then later with my own family, if one of us had a flu virus, it went through all of us!

I will add that I spent most of Mr Chew's quarantine in the cabin with him (well, not too close!) even though I was not quarantined, because I just did not understand how I could not be carrying the virus around with me, even though I wasn't sick.

That was wise, as I understand that you can actually be shedding the virus if you caught it, but never developed symptoms. It is so very, very contagious, especially the one going around the world right now. Interesting that in many cases the cabin mate does not catch. As you say, when it goes around our house we all usually end up with it, albeit some hit harder than others. Oh well - enough talk about maladies! Let's think good thoughts and hope we have good luck avoiding it on our cruises:D

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Health Questionnaire

Floridastorm

By Floridastorm , November 6, 2022 in Celebrity Cruises

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Cool Cruiser

Floridastorm

We are on the Equinox for an 11/12 sailing. Since I don't fool with apps and the such on my cell phone (only do calling) I filled in and printed out all of the documents necessary for Check-In with the exception of the Health Questionnaire which I can't seem to find on Celebrity's web site when I checked in. If there is somewhere on the site where I can access it would appreciate some assistance. Or, is it something that is done at the terminal when you are physically checking in? I guess if you are an app person you just use that to check in with via cell phone. 

Thanks again from an old timer who grew up when there were no things like cell phones and who never got interested in learning how to use apps.  😎

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m8zenblue

19 minutes ago, Floridastorm said: We are on the Equinox for an 11/12 sailing. Since I don't fool with apps and the such on my cell phone (only do calling) I filled in and printed out all of the documents necessary for Check-In with the exception of the Health Questionnaire which I can't seem to find on Celebrity's web site when I checked in. If there is somewhere on the site where I can access it would appreciate some assistance. Or, is it something that is done at the terminal when you are physically checking in? I guess if you are an app person you just use that to check in with via cell phone.    Thanks again from an old timer who grew up when there were no things like cell phones and who never got interested in learning how to use apps.  😎

I think you will also be asked in person at check in. 

10,000+ Club

Yes, at the pier check-iin.

kokopelli-az

Maybe you can print this out and take it with you:

https://www.celebritycruises.com/content/dam/celebrity/pdf/public-health-questionnaire-v2.pdf

Arizona Wildcat

Arizona Wildcat

Don't bother.  Just have a copy of your covid card as it is needed for some ports.

Jim_Iain

The check in will verbally ask you the questions.   Actually the do it again even when I fill it out on the app.

You really don't need to do any of the Check In.   It just makes checkin a minute or less shorter.

8 hours ago, kokopelli-az said: Maybe you can print this out and take it with you:     https://www.celebritycruises.com/content/dam/celebrity/pdf/public-health-questionnaire-v2.pdf

Where pray tell is this located on the Celebrity Website as I must have missed it?

Thank you as I will print out and take it with us.  👍

You cannot pre-fill the health questionaire as you may be sick at the time of check-in, hence you will be given the form to fill when you check-in.

On 11/6/2022 at 11:38 PM, Retired888 said: You cannot pre-fill the health questionaire as you may be sick at the time of check-in, hence you will be given the form to fill when you check-in.

I guess that's a good point to know. 

HQ needs to be filled out the day before the cruise -11/11.  If you wouldn't do it on your app - you can do it in port. 

I think the current questionaire can be filled out a few weeks in advance. No actual questions on if you are sick. One question asks if you are pregnant, one asked if you were vaccinated. I forgot the third, but don't recall it having anything to due with how you are currently feeling.

carolina_yankee

carolina_yankee

According to our app, we’ve completed the Health Questionnaire and are good to go - did that when checking in a few weeks ago. Our friends, same vaccination status, aren’t allowed to complete the health questions until day before sailing. Weird.

d9704011

2 minutes ago, carolina_yankee said: According to our app, we’ve completed the Health Questionnaire and are good to go - did that when checking in a few weeks ago. Our friends, same vaccination status, aren’t allowed to complete the health questions until day before sailing. Weird.    

I believe you'll be asked to complete a pre-boarding questionnaire the day before boarding.

Cruise Gopher

Cruise Gopher

Even if you complete it in the app they will ask you the same three questions again at the port and enter the responses on their iPad. It’s silly. 

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  1. PDF Public Health Questionnaire

    PREGNANCY Notice: For your health and safety, Royal Caribbean Cruises Ltd. cannot accept guests who will have entered their 24th week of pregnancy at any time during the cruise or cruise tour. If this policy applies to you, or anyone in your party, do not board the ship and immediately bring this to the attention of your cruise check-in agent. 1.

  2. Health & Safety FAQs: Find Answers Online

    Have a question about our health and safety protocols? You may find what you're looking for online. Contact us at (844) 418-6824 if you need assistance. ... Scarlet Concierge Customer Support and Questions can be answered at (833) 455-0245. ... Celebrity Cruises will not be responsible for any travel-related expenses incurred by you or members ...

  3. COVID-19 Cruise Health & Safety Protocols

    Creating the best cruise experience possible means prioritizing the well-being of our guests, crew, and the communities we visit. With the guidance of health officials around the globe and the counsel of our dedicated shoreside and shipboard medical teams, we continually update our health and safety protocols to align with global best practices.

  4. Boarding Requirements & Checking In FAQs

    Find answers to all your questions about boarding prerequisites, check-in procedures, and arriving to the terminal for your Celebrity cruise. Visiting from {country-flag} {country-name}? Go to site. Favorites. 1-888-751-7804 CONTACT 1 ... The health questionnaire is part of our online check-in process and can be completed in the app or on our ...

  5. Health & Safety FAQs: Find Answers Online

    Have a question about our health and safety protocols? You may find what you're looking for online. Contact us at (844) 418-6824 if you need assistance.

  6. How We're Keeping You Healthy at Sea

    1: Vaccinations and Testing. Before you board your ship, you'll arrive at the check-in terminal where you'll need to present proof of vaccination. (Starting on August 1, all guests 12 years and older must be vaccinated to board our ships.) Unvaccinated children will need to take a COVID-19 test at the terminal.

  7. HEALTHY AT SEA FAQ'S

    Scarlet Concierge Customer Support and Questions can be answered at (833) 455-0245. Order An Approved Home-Test Kit*. For fully vaccinated guests, a home-test kit is available for purchase. These test kits are monitored and include a Certified Guide who walks you through the testing process.

  8. Celebrity Cruise FAQs: Find Answers Online

    Locate Travel Advisor. Have a question about your cruise? You may find what you're looking for on our FAQs page. Contact us at (844) 418-6824 if you need further assistance.

  9. Health Questionnaire information

    Celebrity Cruises ; Health Questionnaire information Health Questionnaire information. By Bellaggio Cruisers, July 20, 2021 in Celebrity Cruises. Share ... I have not sailed yet but the questionnaire appearing in the app under check-in shows all questions regarding covid symptoms. Since it is longer than 24 hours before I sail on July 24th ...

  10. Celebrity Cruises

    We give you our exclusive bonus offers, plus all qualifying Celebrity Cruise Line offers, plus all of the Captain's Club benefits . Book your next Celebrity cruise today! Call us at 800-288-6006 if you need help finding the perfect cruise. Healthy at Sea Travel RequirementsAll travelers, regardless of vaccination status, are welcome to cruise ...

  11. Healthy at Sea

    Celebrity Cruises® follows practices and maintains policies that seek to prevent illnesses from affecting our guests. One of the best ways to prevent the spread of contagious illnesses like gastrointestinal viruses, colds and flu is to wash your hands thoroughly for at least 20 seconds with soap and hot water after using the restroom and again ...

  12. Exploring Celebrity Cruises Health Policy: Ensuring Safe and Healthy

    The questions cover a range of topics including any symptoms of illness, exposure to infectious diseases, and recent travel to high-risk areas. ... In conclusion, Celebrity Cruises' health policy is a comprehensive and robust framework that prioritizes the safety and well-being of its guests and crew members. From vaccination requirements to ...

  13. Health Questionnaire

    Posted July 1, 2021. Go on to the App There are 3 symbols. Choose the one that has s face. It's the one on the right. Scroll down below the Express pass.There is a Health & Safety section. Press on that and there are a number of questions to answer the day before you cruise. 1.

  14. Health Questionnaire

    2.9k. May 18, 2011. Washington. #9. Posted 22 minutes ago. It might be too early in the day. The health questions usually appear 24 hours before check-in time, so it could be active beginning at say, 11 am the day before your cruise. As mentioned above, the check-in agent will be able to ask and enter your answers.

  15. Health questionnaire

    Posted January 20 (edited) Here are the screenshots from the Health Questionnaire I just completed for tomorrow's Equinox sailing. So it looks like if YOU tested positive outside of 10 days, you are good. If you had contact with someone who was positive within 14 days, not so good. Edited January 20 by JamieLogical. 2.

  16. COVID-19 Cruise Health & Safety Protocols

    Creating the best cruise experience possible means prioritizing the well-being of our guests, crew, and the communities we visit. With the guidance of health officials around the globe and the counsel of our dedicated shoreside and shipboard medical teams, we continually update our health and safety protocols to align with global best practices.

  17. Celebrity Cruises CEO: Passengers Will Be Asked ...

    As Florida and the cruise industry struggle over COVID-19 vaccination requirements, the chief executive of Celebrity Cruises said Tuesday her company's passengers will continue to be asked about their vaccination status to assure ships are "safe and healthy.". Lisa Lutoff-Perlo, president and CEO of Miami-based Celebrity, told members of ...

  18. Health Questions/Procedure for boarding

    Celebrity Cruises ; Health Questions/Procedure for boarding Health Questions/Procedure for boarding. By Pickels, February 17, 2022 in Celebrity Cruises. Share More sharing options... Followers 4. Recommended Posts. Pickels. Posted February 17, 2022. Pickels. Members; 1.9k November 15, 2007;

  19. Health Questionnaire

    December 24, 2001. South Carolina. #13. Posted March 9, 2013. They also normally ask if you have been exposed to any in the past several days with flu, fever, intestinal issues, etc. :rolleyes: We were on a recent cruise with a doctor as a passenger. Natually, he had been seeing sick people.

  20. Health Questionnaire

    Posted November 9, 2022. On 11/9/2022 at 2:12 PM, carolina_yankee said: According to our app, we've completed the Health Questionnaire and are good to go - did that when checking in a few weeks ago. Our friends, same vaccination status, aren't allowed to complete the health questions until day before sailing. Weird.

  21. COVID-19 Cruise Health & Safety Protocols

    See how our team of expert doctors, scientists, and health specialists are helping us shape our health and safety protocols. Learn more on our website. Visiting from {country-flag} {country-name}? Go to site . 1-888-751-7804 CONTACT 1-888-751-7804. Need help? 1-888-751-7804 1 ...