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Travel Gear Warranties
All Wenger products purchased after 1st of January 2022 are backed by a five-year warranty from the date of purchase against manufacturing defects (Before: 3 years). Should a manufacturing defect in materials or workmanship appear under normal use during the warranty period, we will repair or replace your product at our discretion with the same model or an equivalent.
This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, common carrier damage or the contents of your bag.
Proof of purchase from an authorized retailer is required and shipping costs to our repair center are the responsibility of the owner.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
Rest assured, we’ve got you covered.
In order to claim your warranty please contact your closest service center:
Europe & Rest of the World
Victorinox AG Schmiedgasse 57 6438 Ibach-Schwyz Switzerland
Northern America
SWISSGEAR 2981 W McNab Rd. Pompano Beach, FL 33069 USA
Mainland China
Victorinox Commercial (China) Co. Ltd 8th Floor, Building #18 No. 599 East Yunling Road 200062 Shanghai Tel +8621 3250 0111
Please be sure to include all of the information below so that we can promptly assist you.
Upon receipt of items 1 through 5, your claim will be reviewed.
If it is determined that the damage to your product is the result of a defect in the materials or workmanship, you will be contacted regarding a replacement product.
1. Digital photographs of the product
- 2 or 3 views of the defect
2. Product information
- SKU-Number (i.e. WA-7953-02, GA-7305-14, etc)
- PO-Number (i.e. ONJ1.4537, KNJ1.2486, etc.)
- You can find the product information on a fabric label (usually black with white writing) in the following locations:
- Computer Cases / Backpacks – sewn in to the seam in the computer compartment or the main zippered compartment
- Executive accessories (Folios, Zip Folios, etc.) – under the notepad
3. Description of the defect
4. Scan of your dated sales receipt
5. Your contact information
- Daytime phone number
- Email address
- Mailing address
Stores and Service Centers
To continue please enter your Company and email to request a passcode below.
Please enter your access code below.
Victorinox Corporate Gifts
Choose your country.
- New Arrivals
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- Swiss Army Knives
- Cutting Boards
- Travel Gear
- Small Pocket Knives
- Medium Pocket Knives
- Large Pocket Knives
- Individual Knives
- Cutlery Gift Sets
- Cutting Board/Knife Sets
- Knife/Board Sets
- Prep and Serve Boards
- Large Watches
- Small Watches
- Chronographs
- Diving Watches
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- Backpacks and Business Gear
- Duffel Bags and Totes
- Travel Accessories
- Terms of Use
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WARRANTY INFORMATION
Victorinox Swiss Army, Inc. warrants, for a period of three years from the date of original purchase, the dial, hands and movement of Victorinox Swiss Army, Inc. and Wenger watches to be free from defects in material and workmanship. In the event the aforementioned parts are defective, we will, at our option, either repair or replace the watch. For a complete list of authorized repair centers, please visit www.swissarmy.com .
Note: All watches sent for repair must be insured and sent via UPS or FedEx. A process and handling charge of $15.00 is applied to all watches sent for repair.
SWISS ARMY KNIVES AND CUTLERY
Victorinox Swiss Army, Inc. guarantees all Swiss Army Knives and cutlery are made of first-class stainless steel and provide a lifetime warranty against any defects in materials and workmanship. A process and handling charge of $5.00 is applied to all Swiss Army Knives sent in for repair and a $10.00 process and handling charge will be applied to all cutlery repairs. The SwissCard® casing is covered by a one-year warranty with proof of purchase. For information on how to submit a repair, please visit www.swissarmy.com
KONUS BINOCULARS & FLASHLIGHTS
For warranty information, please contact Konus directly at 305-884-7618 or visit www.konususa.com .
VICTORINOX TRAVEL GEAR
In 1897 the Original Swiss Army knife was created in the small village ofIbach, Switzerland. Since that time the Victorinox legacy and distinctive Cross& Shield have become synonymous with quality, functionality, innovation andiconic design. Your Victorinox Travel Gear purchase is backed by that samecommitment to excellence and performance.
GLOBAL LIFETIME PLUS LIMITED WARRANTY
Our most premium collections are accompanied by premier warrantycoverage. Should you experience functional damage of any kind during yourfirst five years of ownership – even if caused by an airline, taxi, train or cruiseship – we will repair or replace your product as deemed appropriate. Followingthe first five years of ownership, your product is still guaranteed againstmanufacturing defects.
Years O ne T hrough Five T otal P rotection - for five years from the date oforiginal purchase, the Global Lifetime Plus Limited Warranty covers functionaldamage caused by common carriers such as airlines, taxis, trains and cruiseships, as well as defects in materials and workmanship. Should a defect ordamage appear under normal use during the first five years of ownership, wewill repair your product or replace it, as appropriate and at our discretion, withthe same or an equivalent model, free of charge.
Years Six and Beyond Quality G uarantee - for years six and beyond, thiswarranty guarantees your product to be free from defects in materials andworkmanship. Should a manufacturing defect appear under normal use, we will repair your product or replace it, as appropriate and at our discretion,with the same or an equivalent model, free of charge. Damage caused bycommon carriers is not covered during years six and beyond.
Collectionscovered: Architecture® Urban, Lexicon™, Werks Traveler™ 5.0
CARRY WITH CONFIDENCE™ GUARANTEE
Our most premium collections are accompanied by premier warranty coverage.The Carry With Confidence™ Guarantee not only covers manufacturing defectsin materials and workmanship for the life of the product, but also damagecaused by common carriers such as airlines, taxis, trains and cruise ships. Should a defect or damage appear under normal use, we will repair yourproduct or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
Collections covered:Architecture® 3.0
LIFETIME WARRANTY
Products covered by the Lifetime Warranty are guaranteed to be free frommanufacturing defects in materials and workmanship for the life of theproduct. If such a defect appears, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model,free of charge.
Collections covered: Alpine™, CH-97™ 2.0
GLOBAL 10-YEAR LIMITED WARRANTY
Products covered by the Global 10-Year Limited Warranty are guaranteedto be free from manufacturing defects in materials and workmanship for 10years from the date of original purchase. If such a defect appears during thewarranty period, we will repair your product or replace it, as appropriate andat our discretion, with the same or an equivalent model, free of charge.
Collections covered: Altmont™ 3.0, Avolve™ 2.0, Spectra™ 2.0, Victorinox Golf, Victoria™, VX Sport, Werks Professional™, select styles in Travel Accessories 4.0
GLOBAL TWO-YEAR LIMITED WARRANTY
Products covered by the Global Two-Year Limited Warranty are guaranteedto be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. If such a defect appears during thewarranty period, we will repair your product or replace it, as appropriate andat our discretion, with the same or an equivalent model, free of charge.
Collections covered: select styles in Travel Accessories 4.0
All warranties are non-transferable and do not cover cosmetic damage,wear and tear, damage resulting from abuse, misuse, unauthorized repairor improper handling, common carrier damage, loss of use, loss of time or damage to the contents of your bag, with the exception of the Global LifetimePlus Limited Warranty, Carry With Confidence™ Guarantee as noted above. Any repairs made will restore the intended functionality. While repairs will be made professionally, we cannot guarantee the original appearance to be preserved.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
WENGER BUSINESS GEAR
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About Antler Products
Antler products have to pass an intensive 12-point quality testing program to ensure they meet the required standards we set out. If your product has developed a defect, please use the following guidelines to ascertain if this would be covered by the warranty, and guidance on what to do next.
How Long is the Antler Warranty valid for?
The warranty comes in 10, 5 and 1 Year depending on the model purchase.
Non Warranty: Accessories
The length of warranty is clearly indicated by each product on the website.
BARRY SMITH
About Barry Smith Products
If your product has developed a defect, please use the following guidelines to ascertain if this would be covered by the warranty, and guidance on what to do next.
How Long is the Barry Smith Warranty valid for?
The warranty comes in 3 and 1 Year depending on the model purchase.
About Corroco Products
How Long is the Corroco Warranty valid for?
About Poney Products
How Long is the Poney Warranty valid for?
3 Year Warranty: All Hard luggage ranges in Large, Medium and Cabin sizes
Non Warranty: Bags such as School bags, Hand bag and Accessories.
About Victorinox Products
How Long is the Victorinox Travel Gear Warranty valid for?
- Global Lifetime Plus Limited Warranty
- Global 10-year Limited Warranty
- Lifetime Warranty
- Travel Selected Limited Warranty
- 1+10 Years Warranty
The type of warranty is depending on the model purchase.
What is not covered under the Warranty?
- Mishandling damaged caused by Airline luggage handlers or other travel operators (Such as rips, scratching, denting, cracking, sheared off wheels or components, bent trolley handles and similar)
- General use or wear and tear
- Exposure to extreme temperatures
- Damaged caused by exposure to water, beauty products, chemicals, solvents or acids
- Damage to any contents in transit such as Camera’s, Media Equipment, bottles etc.
- Deliberate damage
- Matching products, or items purchased as a set
- Combination lock issues caused by incorrect setting of the lock, if you use the lock incorrectly, or if it has been forced open. Please click the following link to view a variety of instructions you can use to re set the password.
How do I make a warranty claim?
Please keep a copy of your purchase receipt as you will need this for any future claim.
Please contact our repair service on the following:
No 39, Jalan Maarof Bangsar, 59100 Kuala Lumpur
Tel: +603-2288 8899
Fax: +603-2288 8811
Whatsapp: +6018-2222299
Email: [email protected]
Operating Hours
Monday to Sunday 09:00 – 18:00
Please note all repair requests or collections need to be made electronically.
What will I need to provide when I make a claim?
At the time of making a claim you will be asked to provide either a copy of your purchase receipt or a copy of your order confirmation email. This will allow us to verify that your warranty period is still valid. We are unable to consider warranty claims without one of the above.
What is my warranty effected if I make a claim?
When a product is repaired under the warranty, the remaining time left on the existing warranty will still be valid, but not extended.
Shipping and Repair Costs
If you make a claim under the warranty, you are responsible for all costs of getting the product to an approved repair center, including but not limited to, the cost of packaging and shipping. If your claim is approved, we will pay for the repair and return of your product, or for a replacement to be shipped out to you. If your claim is not approved under our warranty, our repair agent will let you know if the damage can be repaired, and what the cost of that would be. You would be responsible for all costs of repair outside of the warranty, and for it to be shipped back to you.
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Victorinox Lifetime Warranty
Lifetime warranty.
Collections Covered:
- Altius 1.0, 2.0 & 3.0
- Altmont 1.0 & 2.0
- Accessories 1.0, 2.0 & 3.0
- CH-97 1.0 & 2.0
- E-Motion 360 1.0 & 2.0
- Ground Force
- Mobilizer NXT 1.0 & 2.0
- Spectra 1.0
- Werks Traveler 1.0
Products covered by the Lifetime Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the product. If such a defect appears, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge
Proof of purchase
Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage. Our warranty only applies to products that were purchased from an authorized Victorinox store or retailer. The warranty period starts from the date of the original purchase. Any repairs carried out will restore the intended functionality. While repairs will be carried out professionally, we cannot guarantee the preservation of the original appearance. This warranty gives you certain rights and you may also have other rights, which may vary from state to state or between different European countries. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Victorinox wishes you much pleasure with your new travel or business bag.
Advertiser Disclosure
Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology .
The 14 Best Victorinox Luggage for Travelers in 2023
Amar Hussain
Senior Content Contributor
Countries Visited: 63 U.S. States Visited: 9
Keri Stooksbury
Editor-in-Chief
Countries Visited: 44 U.S. States Visited: 28
Why Buy Victorinox?
1. award-winning swiss design for this clever carry-on, 2. travel in style with this perfect family-size suitcase, 3. pack more with this innovative business carry-on, 4. minimalist good looks combined with maximum storage, 5. light as a feather, tough as they come, 1. an expandable suitcase for organized adventurers, 2. spacious softside case perfect for business travel, 1. alpine engineering at its finest, 2. a versatile backpack for business or pleasure, 3. store your laptop and tablet in practical padded pockets, 1. a worthy weekender that offers extra expandable storage space, 2. a gorgeous garment carrier for sharp-looking travelers, 3. a matte black/blue weekender for über-cool globetrotters, 4. a large duffel for extended adventures, final thoughts.
We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.
It’s not just knives and gadgets that this Swiss brand makes exceptionally well — Victorinox also produces superior luggage collections that combine designer good looks with impressive functionality.
Despite the slightly higher price tag than some of its contemporaries, it is the sheer build quality, increased practicality, and impressive durability that make the Victorinox collections worth every cent.
While Victorinox first started making its compact, multi-function knives way back in 1884, the first foray into luggage didn’t come until some years later.
It now offers a variety of collections offering cases, travel bags, garment carriers, backpacks, and other travel accessories, all available in its signature sleek solid colorways, and all chock full of designer touches and incredible attention to detail.
Produced using decades of engineering expertise , its travel luggage is made using ultra-light, shockproof polycarbonate or highly durable and hard-wearing polyester and nylon. Cases come in a simple but practical choice of small, medium, large and extra-large sizes, and its bags and backpacks are packed full of useful features.
You can mix and match your choice of Victorinox luggage to create fully customized travel sets for both business and leisure travelers, and its smaller pieces work just as well at the gym, in the office, or even at school or college.
Insisting on exceptionally rigorous testing before its products reach the market , Victorinox also offers travel gear warranties that last 11 years, and its unique Swiss Tracker Bag Tracking Program helps you reunite with your luggage should you ever be separated.
Bottom Line: Universally revered for its world-famous Swiss Army Knife, buying a piece of Victorinox luggage means buying into the precision-engineered quality and innovation that the brand is so famous for.
The 5 Best Victorinox Hardside Suitcases
The Swiss brand offers a wide range of stunning, high-performance bags, cases, and travel accessories, but here are some of the very best on offer today.
Spectra 3.0 Dual-Access Frequent Flyer Carry-On
Dimensions: 9.1 x 13.8 x 21.7 inches
Weight: 7.3 pounds
Made from ultra-strong yet incredibly lightweight, recycled polycarbonate, this stunning suitcase was the winner of the coveted Red Dot Award for Design Excellence . The Spectra 3.0 Dual Access range also comes in a larger carry-on, medium, large, and extra-large options.
With its innovative quick-access door for easy access and simple top-loading, this suitcase is perfect for business flyers and those who like to remain super-organized on the go. The external zippered compartment has space to keep your laptop and tablet safe, as well as storage for smaller items such as your cell phone and wallet.
On the inside, the large main compartment features compression straps to keep your gear held tight, and a zippered compartment offers useful extra packing space in the lid.
Featuring a unique tracking ID number, this case is protected by the Swiss Tracker Bag Tracking Program, as well as the Access Lock Combination Recovery Program. With smooth-rolling wheels for easy upright maneuvers and a dual-trolley handle, this case is delightfully easy to take everywhere with you.
What We Like
- Has 2 lockable compartments
What We Don’t Like
- It’s quite a small carry-on
Lexicon Hardside Large
Dimensions: 19.69 x 12.2 x 29.6 inches
Weight: 11.2 pounds
Made from super strong polycarbonate, this large suitcase can hold all of the belongings you need for a week or 2 away. Available in black or silver colorways, the Lexicon range offers cases, carriers, and travel bags in a range of sizes. Futuristic looks and incredible capacity combine in this particular model to offer the ultimate family-size suitcase .
On the inside, the zippered divider wall allows you to keep your belongings neatly packed and well-organized from the outset. The wide lower interior space also offers useful zippered pockets, while the compression straps help to hold your gear in place on the go.
Precision-engineered as only the Swiss know-how, this case comes complete with super-recessed and incredibly smooth 360-degree spinner wheels, while the 1-touch, dual-trolley aluminum handle system locks into 3 different positions for superior comfort and maneuverability.
- Recessed spinner wheels and TSA lock for protection
- Book-opening case requires more space to access
Werks Traveler 6.0 Hardside Frequent Flyer Carry-On 22-Inch
Dimensions: 9.44 x 13.77 x 21.7 inches
Weight: 7.28 pounds
This great-looking carry-on case is made from 100 percent pure polycarbonate, making it extremely strong while still being incredibly lightweight. Designed to keep your gear protected against the knocks and bumps of frequent flying , the Werks Traveler collections offer a wide range of luggage options for business and pleasure.
On the inside, the case features the innovative Pack More system that allows you to maximize capacity, while the integrated suiter or garment carrier offers wrinkle-free storage for a fresh look straight off of the plane. There are also mesh pockets and internal zippered pockets to keep your smaller items safe.
With a Swiss-engineered handle system that extends in an instant and dual-caster Hinomoto wheels, this carry-on suitcase will roll along silently beside you. The recessed TSA-approved lock keeps your belongings well-protected, and the integrated USB port allows you to charge your cell on the go.
- Integrated USB port for easy charging on the move
- Doesn’t expand much for extra packing room
Connex Global Hardside Carry-On
Dimensions: 21.7 x 15.7 x 7.9 inches
Weight: 6.8 pounds
Offering sleek, minimalist looks, this carry-on case comes in black or deep blue color choices.
The spacious main packing area offers enough space for short trips and long weekends away and can expand up to 1.5 inches for additional packing capacity.
With elastic tie-down straps to hold your gear in place, a zippered divider with additional mesh pockets, and a supercool integrated multi-tool with a USB port, SIM card replacement tool, and ID tag , this is a super-functional and incredibly spacious carry-on case for every occasion.
Featuring large 2.4-inch dual caster Hinomoto wheels with silent tires and a stable telescopic handle system, this case can maneuver effortlessly across the terminal. Heavy-duty YKK zippers offer extra protection, and the TSA-approved combination lock only offers access when it is really needed.
Making the perfect practical accessory for frequent flyers everywhere, the Connex hardside range is also available in frequent flyer, medium, large, and extra-large options.
- Expands to allow 7 liters of extra packing capacity
- No external pockets for quick access to items
Airox Global Hardside Carry-On
Weight: 5.1 pounds
As one of the lightest pieces available from the Victorinox collection, the Airox carry-on is made from super-strong virgin polycarbonate. The Airox range is available in dark blue, orange, and light blue colorways, as well as Frequent Flyer, Frequent Flyer Plus, medium, and large options.
The main packing compartment is seriously spacious but can expand still further to offer an additional 1.5-inch capacity . The 2 interior divider walls help to keep your gear well-organized and in place on the go, and the additional zipper pockets will keep smaller items well-protected.
With large 2.4-inch dual-caster wheels that deliver 360-degree maneuverability and a single handle pull retractable handle, this suitcase handles brilliantly across any terrain. With the smart butterfly opening system, stunning good looks, and impressive lightweight construction, this is the perfect carry-on case for quick trips and long weekends to anywhere.
- Incredibly lightweight carry-on case
- Single retractable handle is harder to slide backpacks over
The 2 Best Victorinox Softside Suitcases
Crosslight Medium Softside Case
Dimensions: 11.8 x 17.7 x 26.8 inches
Weight: 9.5 pounds
Made from over 35 recycled plastic bottles, this medium-sized check-in case offers plenty of highly organized packing space. The Crosslight soft-sided range is also available in carry-on, larger checked luggage, duffels, garment bags, and backpacks.
Featuring a foldable Pack Light organizer, there is plenty of room in this case for at least a week’s worth of belongings. With X-shaped compression straps to keep your gear tightly packed, a removable suiter, and a 1.2-inch zippered expansion, this case also benefits from a water-resistant storage pocket.
The dual-trolley handle system extends and retracts in seconds, and the dual-caster wheels offer 360-degree maneuverability and a smooth roll across any surface. This smart and attractive suitcase has been designed to maximize the interior space by creating a series of individual compartments to keep your gear effortlessly well-organized.
- Pack Light organizer has a wet pocket for separating items
- No bottom handle for easier lifting
Werks Traveler 6.0 Softside Medium Case
Dimensions: 25.6 x 17.3 x 11.8 inches
Weight: 13.4 pounds
Made from extra-strong abrasion-resistant nylon, this medium-size suitcase is part of the Werks collection by Victorinox that offers a range of bags, carriers, and cases for discerning business travelers. Streamlined and beautifully stylized, this case offers all the space and convenience you need to stay organized on the go.
On this inside, the patented Pack More system comes complete with X-shaped compression straps to keep your gear in place, as well as a removable garment suiter that allows you to change from travel mode to business-ready in an instant . For even more convenience, this case can also expand up to 1.5 inches to offer even more packing capacity.
For tech-loving travelers, there is a padded 15.4-inch laptop compartment, as well as a multi-tool compartment with an identity tag, ballpoint pen, and sim card tool. With smooth and silent wheels and a Swiss-engineered handle system, this case rolls effortlessly across almost any surface and is an excellent option for anyone serious about arriving in style.
- Comes with a removable padded laptop sleeve
- Spinner wheels are not recessed for extra protection
The 3 Best Victorinox Backpacks
Altmont Professional Deluxe Travel Laptop Backpack
Dimensions: 18.5 x 11.8 x 9.1 inches
Weight: 2.3 pounds
Made from elegant and extremely durable polyester material, this laptop backpack combines all the strength of Alpine rucksack engineering with the modern-day business traveler’s needs to create a strong, sturdy, and incredibly stylish backpack for school, work, or college.
The main compartment offers a unique book-style opening, making it easy to access your belongings on the go. The file divider and zippered storage pocket help keep your gear well-organized wherever you are headed.
There is also a further stash pocket and an easy-to-clean toiletries pocket that come together to offer you all the space you need for the daily commute or short trips away.
With enough space to comfortably house a laptop measuring up to 15 inches in the padded rear compartment with lockable zippers , and a removable hanging organizer with storage slots and accessory loops, this is the perfect backpack for tech-loving travelers. Adjustable shoulder straps are comfortable to carry, and the leather-look grab handle offers extra versatility.
- Back-located laptop compartment for comfortable weight balancing
- Backpack doesn’t have a sternum strap
Victorinox VX Sport EVO
Dimensions: 10.6 x 14.2 x 19.3 inches
Weight: 2.1 pounds
Offering a ton of flexibility, this sizable backpack is made from durable polyester fabric and provides multipurpose storage for trips to the office, gym, or on your travels. Available in 3 stylish colors, this bag not only looks the part, but also comes complete with a protective compartment for your laptop and tablet.
With 3 large compartments for carrying your documents, electronics, and other essentials , there is plenty of space in this backpack. The front zippered pocket flaps down to reveal an organizer panel, with handy pockets for a power bank and your cell phone. You’ll also never find yourself without your keys with the integrated key leash.
The padded backpack straps are adjustable and shaped to fit the curve of your spine, while the padded and breathable back panel is comfortable on your back. Attach your bag to a suitcase with the pass-thru trolley strap and the Swiss Tracker Bag Tracking Program will help to keep your prized possessions safe.
- Water-resistant zippers to keep your tech safe
- No sternum strap for weight distribution
Vx Touring 17” Laptop Backpack
Dimensions: 19.3 x 12.2 x 7.5 inches
Weight: 2.4 pounds
As part of the über-cool Vx collection, this sleek-looking backpack has been designed to reinvent the perfect combination of both form and function. Cleverly constructed from durable polyester material, the highly design-driven backpack is perfect for both work and pla y.
This book-opening backpack includes a wide range of features, including vertical side pockets, interior organizers, a laptop pocket that will hold up to a 17-inch laptop, and a separate device pocket that can accommodate up to a 10-inch tablet. The zippers are also lockable to help ensure the security of your belongings at all times.
With padded and adjustable shoulder straps, as well as a sternum strap to help distribute the weight evenly, this backpack makes for a comfortable carry even when full.
Great for college, university, or work, the good-looking Vx Touring 17” Laptop Backpack offers a truly modern take on more traditional laptop carriers.
- Luggage sleeve to attach to a suitcase handle
- Could do with a few more pockets internally and externally
The 4 Best Victorinox Duffels and Bags
Werks Traveler 6.0 Weekender
Dimensions: 12.6 x 19.7 x 8.7 inches
Weight: 1.4 pounds
As part of the Werks collection that also offers a wide range of bags and briefcases for business travelers, this weekender offers plenty of space for all of your belongings.
Made from tough and robust water-resistant nylon material, this bag features a drop-down expansion panel that offers all-important extra capacity .
With a spacious main compartment, a front zippered stash pocket, and a rear pocket that converts to a sleeve for slinging over the handle of your suitcase, this is the perfect bag to use on its own or as part of a travel set. There is also a zippered lining pocket for keeping your valuables safe and secure in transit.
The removable and adjustable padded shoulder strap makes this bag incredibly comfortable to carry, and the molded haul handles are perfect for grabbing on the go.
- Zippered expansion for 5 extra inches of packing space
- Main compartment has quite narrow access
Werks 6.0 Wheeled Garment Sleeve
Dimensions: 16.1 x 21.7 x 9.8 inches
Weight: 9.1 pounds
When you need to arrive in style, this wheeled garment sleeve has got you covered. Made from extra strong, abrasion-resistant nylon, and featuring the patented Pack More system, you can stow your clothes on the go, without the need for bulky cases or heavy carry bags.
On the inside, there is a removable 3-fold garment sleeve , X-shaped compression straps to keep your clothing neatly packed, and an integrated mesh pocket in the divider wall.
The garment carrier also offers a padded laptop sleeve, making it perfect for business trips, as well as an integrated USB port that enables you to attach to your power bank to keep charged and connected on the go.
With 4 smooth-rolling spinner wheels and a retractable telescopic handle, this garment carrier can easily be pulled alongside you through the terminal.
Incredibly practical and effortlessly stylish, the clever Werks 6.0 Wheeled Garment Sleeve bridges the gap between a full-size suitcase and a carry-on.
- Comes with removable storage cubes to keep your belongings tidy
- Quite heavy for a carry-on bag
Victoria 2.0 Deluxe Tote
Dimensions: 12.2 x 5.91 x 18.5 inches
Weight: 1.54 pounds
Offering designer good looks and enough space to carry everything you need for a few days away, this weekender bag is made from strong and durable nylon material and comes with an attractive matte black or blue finish.
The roomy main compartment can comfortably hold all of your essentials, while the exterior pockets can be used for keeping your travel documents and other key items close at hand. One of the pockets transforms into a sleeve to slide over the handle of your wheeled luggage, and there’s an organization panel for your smartphone, pens, and other small items.
With stylish and soft leather grab handles, this bag is comfortable to carry in your hand or on your shoulder, and the beautiful red interior lining helps you to locate items quickly.
- It has a back pocket that coverts into a bag sleeve
- No clasp to keep the carrying handles together
Crosslight Wheeled Duffel
Dimensions: 14.6 x 14.6 x 29.5 inches
Weight: 9.3 pounds
This large duffel holds 87 liters of gear and is made from over 40 recycled plastic bottles. With a large U-shaped opening, this bag can be easily accessed and packed as you would a suitcase.
Featuring Y-shaped compression straps, a large zippered lid pocket, and an expandable shoe pocket, there are lots of ways to keep your gear well-organized on the go. On the outside, there’s a zippered pocket for keeping your most essential items safe at hand and you have the option to access the main compartment through a top opening.
For further convenience and comfort when traveling, there is also a 1-touch, monopole handle system with ergonomic comfort grip, heavy-duty smooth-rolling wheels, and dual zippers that can be secured with a padlock.
- Has an easy-clean shoe pocket
- 2 wheels are not as easy to maneuver as 4 spinner wheels
Victorinox luggage is sleek and sophisticated, while still being incredibly practical and full of uniquely innovative touches.
From the subtle leather accents and the integrated key fobs right through to the Hinomoto wheels, retractable handles, and molded exteriors, every aspect of its travel range has been conceived to perfectly suit the needs of the modern-day traveler.
Frequently Asked Questions
Is victorinox a luxury brand.
Victorinox would undoubtedly qualify as a luxury brand. Famous for its Swiss Army Knives, it also manufactures high-quality luxury watches and luggage.
Is Swissgear the same as Victorinox?
Swissgear is a brand name under Wegner, which was acquired by Victorinox in 2005. Although all under the same umbrella, Swissgear is better known for its outdoor backpacks, whereas Victorinox is better known for its luxury luggage.
Does Victorinox have a lifetime warranty?
Victorinox has a limited lifetime warranty on its Swiss Army Knives only. For travel gear, which includes suitcases, it offers the “1+10” program. This gives you a warranty that covers everything for the first year and then manufacturer defects for the following 10 years.
Does Victorinox do laptop bags?
Victorinox offers a selection of stylish and functional laptop backpacks, weekender bags, and hardside and softside luggage.
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About Amar Hussain
Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more.
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Victorinox Warranty
Proof of purchase.
Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage. Our warranty only applies to products that were purchased from an authorized Victorinox store or retailer. The warranty period starts from the date of the original purchase. Any repairs carried out will restore the intended functionality. While repairs will be carried out professionally, we cannot guarantee the preservation of the original appearance. This warranty gives you certain rights and you may also have other rights, which may vary from state to state or between different European countries. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Victorinox wishes you much pleasure with your new travel or business bag.
Global Lifetime Plus Limited Warranty
Our most premium collections are accompanied by premier warranty coverage. Should you experience functional damage of any kind during your first five years of ownership – even if caused by an airline, taxi, train or cruise ship – we will repair or replace your product as deemed appropriate. Following the first five years of ownership, your product is still guaranteed against manufacturing defects.
Years One Through Five Total Protection For five years from the date of original purchase, the Global Lifetime Plus Limited Warranty covers functional damage caused by common carriers such as airlines, taxis, trains and cruise ships, as well as defects in materials and workmanship. Should a defect or damage appear under normal use during the first five years of ownership, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
Years Six and Beyond Quality Guarantee For years six and beyond, this warranty guarantees your product to be free from defects in materials and workmanship. Should a manufacturing defect appear under normal use, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. Damage caused by common carriers is not covered during years six and beyond.
Collections covered:
- Werks Traveler 5.0
- Architecture Urban
- Lexicon Professional
Global 10-year Limited Warranty
Products covered by the Global 10-Year Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for 10 years from the date of original purchase. If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
- Spectra 2.0
- Werks Professional
- Altmont 3.0
- Lifestyle Accessories 4.0
Global 2-year Limited Warranty
Products covered by the Global Two-Year Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
- Altius Edge
Carry with Confidence™ Guarantee
Our most premium collections are accompanied by premier warranty coverage. The Carry With Confidence™ Guarantee not only covers manufacturing defects in materials and workmanship for the life of the product, but also damage caused by common carriers such as airlines, taxis, trains and cruise ships. Should a defect or damage appear under normal use, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, loss of use, loss of time or damage to the contents of your bag. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, we cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
- E-Motion 360 3.0 & 4.0
- Mobilizer NXT 3.0, 4.0 & 5.0
- Werks Traveler 2.0, 3.0 & 4.0
- Architecture 1.0, 2.0 & 3.0
- Architecture 2.0 Modern
- Werks Business 2.0 & 3.0
- Tourbach 1.0 and 2.0 (discontinued)
- Webseries 1.0 and 2.0 (discontinued)
Lifetime Warranty
Products covered by the Lifetime Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the product. If such a defect appears, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
- Altius 1.0, 2.0 & 3.0
- Altmont 1.0 & 2.0
- Accessories 1.0, 2.0 & 3.0
- CH-97 1.0 & 2.0
- E-Motion 360 1.0 & 2.0
- Ground Force
- Mobilizer NXT 1.0 & 2.0
- Spectra 1.0
- Werks Traveler 1.0
Travel Select Limited Warranty
Products covered by the Travel Select Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. If such a defect appears during the warranty period, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.
- Accessories 3.0
Warranty 1+10 years
Year 1: Victorinox Total Protection Program During the first twelve (12) months of ownership, your product is covered by the Victorinox Total Protection Program.
- This includes manufacturing defects, normal wear and tear, airline handling and transit damage.
- This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents and accidents.
- Note that the electronic device/function integrated in your travel product is not covered by this warranty.
The Total Protection Program covers the repair expenses, shipping costs to and from the repair center or a replacement product (identical or equivalent value) if your product is beyond repair. Warranty repairs must be carried out at an approved Victorinox service center.
Years 2 to 11: Victorinox Quality Warranty Program From the beginning of the second until the end of the eleventh year of ownership, your product is covered by the Victorinox Quality Warranty Program.
- This includes manufacturing defects and normal wear and tear with the exceptions of seams, stitching, fabric and zipper tape.
- This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as a damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents, accidents, airline handling and transit damage.
The Quality Warranty Program covers:
- the repair expenses or a replacement product (identical or equivalent value) if your product is beyond repair,
- the shipping cost from the repair center.
You are required to either ship your product to us for repair, postage paid, or take it to a Victorinox store or a Victorinox authorized retailer. If it turns out that the repair of your bag is not covered by the warranty, your service center will contact you with an estimate including repair fees and return shipping costs. Warranty repairs must be carried out at an approved Victorinox service center.
After 11 years If your product is no longer within the warranty period, we offer a high-quality service at a reasonable price. If your product is “beyond repair”, we will suggest alternative options. Please contact your local service center. We will be happy to explain our different product maintenance services and how to ship your product.
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Service Travel Gear Warranties Travel Gear Warranties Proof of purchase Global 2-year Limited Warranty Warranty 1+10 years Proof of purchase Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage.
Travel Gear Warranties; Official Shop. All available products and the best shopping experience in one place. Free Shipping. For orders over $50 and free returns ... Swiss Army Knives. Cutlery. Watches. Travel Gear. Fragrances. Personalization. About Victorinox. Our History. Our Values. Our Design Approach. Sustainability. Quality and Materials ...
Free Shipping For orders over $50 and free returns Secure Payment and personal data Explore Travel Gear FAQs, registration and downloads. Our products undergo 30 tests and are backed by a warranty. Global service centres offer support. Repairs available for wear. Your satisfaction is our priority.
Service Center - Travel Gear > Warranty Search Warranty Information Search Enter a product Item Number to search for the current warranty
Home Discover our Travel Gear Service FAQ Travel Gear FAQ Travel Gear How do I claim damaged baggage? Did you discover the damage at the airport? Report damaged baggage at the Lost and found desk or with the ground personnel Fill out the needed forms. The Baggage will be examined An airline representative will take over your claim
What is the scope of the Victorinox Lifetime Warranty? The Victorinox Lifetime Warranty applies to knives, cutlery and tableware, personal care products, sharpening tools and kitchen utensils, e.g. cutting boards, except for brand collection and third-party branded products, which are covered by the Victorinox Two-Year Warranty.
Travel Gear purchased from authorized Victorinox retailers are eligible for Victorinox's "1+10" program, with everything guaranteed in the first year and then ten years for manufacturer's defects and product wear. All lifestyle accessories have a two-year warranty. More information on our Travel Gear Service
Designed and engineered in Switzerland, Victorinox Travel Gear combines understated designs with innovative and intelligent features, for an effortless travel experience. Whether for your daily commute or the adventure of a lifetime, Victorinox Travel Gear ensures you are best prepared for the journey.
Service Center - Travel Gear. Search: > Warranty SummaryWarranty Summary
With the "1+10" program, the warranty on travel gear is set at 11 years, with everything guaranteed in the first year and then ten years for manufacturer's defects and product wear. All lifestyle accessories have a two-year warranty. More information on our Travel Gear Service and Warranties Fragrances
Our «5-Year Warranty +» covers manufacturing and material defects that appear in the course of normal use in the five years after the date of purchase. Additionally, it includes a free replacement battery within the first year after the date of purchase in the event that the battery is defective.
Order Number: (required) Search For an Existing Store Repair Account Number: (required) Order Number: (required) Victorinox Makers of the Original Swiss Army Knife High quality products Watches, Cutlery, Travel Gear, Apparel and Fragrances Order online now!
For Timepiece Service Center, please email [email protected]. For Travel Gear Europe or Asia, please email [email protected].
Travel Gear Warranties All Wenger products purchased after 1st of January 2022 are backed by a five-year warranty from the date of purchase against manufacturing defects (Before: 3 years).
For warranty information, please contact Konus directly at 305-884-7618 or visit www.konususa.com. VICTORINOX TRAVEL GEAR In 1897 the Original Swiss Army knife was created in the small village ofIbach, Switzerland.
Home Victorinox Warranty Warranty for Travel Gear Travel Gear Warranties + Proof of purchase + Global 2-year Limited Warranty + Warranty 1+10 years Proof of purchase Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage.
VICTORINOX . About Victorinox Products. If your product has developed a defect, please use the following guidelines to ascertain if this would be covered by the warranty, and guidance on what to do next. How Long is the Victorinox Travel Gear Warranty valid for? Global Lifetime Plus Limited Warranty; Global 10-year Limited Warranty; Lifetime ...
How should I clean my Victorinox Travel Gear product? Leather: Wet area evenly with warm water and wipe with soft cloth. Do not saturate. Saddle soaps and leather cleaners can be used but may contain oil or wax that can darken leather. Fabric: Clean with mild soap and water. Do not saturate. Evenly clean the entire panel, not just the soiled area.
Victorinox wishes you much pleasure with your new travel or business bag. Lifetime Warranty Collections Covered: Avolve 1.0 Altius 1.0, 2.0 & 3.0 Altmont 1.0 & 2.0 Accessories 1.0, 2.0 & 3.0 CH-97 1.0 & 2.0 Curb E-Motion 360 1.0 & 2.0 Ground Force Mobilizer NXT 1.0 & 2.0 Seefeld Spectra 1.0 Tallux University Werks Traveler 1.0 Products covered ...
Victorinox has a limited lifetime warranty on its Swiss Army Knives only. For travel gear, which includes suitcases, it offers the "1+10" program. This gives you a warranty that covers everything for the first year and then manufacturer defects for the following 10 years.
The benefits to the consumer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods to which the warranty relates To make a warranty claim call us on 1800 252 624 or click here to fill out the online warranty form. + Watch Warranty + Travel Gear Warranty
Warranty 1+10 years. During the first twelve (12) months of ownership, your product is covered by the Victorinox Total Protection Program. This includes manufacturing defects, normal wear and tear, airline handling and transit damage. This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental ...
Victorinox quality/ other recommendations. Hey guys, I've been looking at backpacks non-stop for the past month or so and I think I finally found one that sort of fits my purposes, but I'm unsure of the quality or if there are better options. The bag is the Rath Slim Backpack by Victorinox, they retail for about $300 ($220 USD?) here in Australia.