viator travel agent telephone number

• Booking site
• Help Center

Making a Booking

In this guide, we’ll go through where and how to make bookings on Viator’s Travel Agent Program. We also go through how to edit/cancel bookings and how to report on your expected commission payouts.

Step 1: Log in and search for products

Log in at  https://travelagents.viator.com/  to search for and book products.  There are a variety of ways you can find products, such as using the search bar at the top or the quick links throughout the page. When searching, you can either search for a destination (e.g. Paris) or a specific attraction (e.g. the Eiffel Tower).

Note: any bookings made on viator.com won’t be tied to your account and therefore you won’t receive commission, so ensure you’re always logged in at travelagents.viator.com before booking.

Step 2: Filter through your search results

• The left column provides filters that allow you to search by  operator name, dates, prices, duration, rating and more. The “Specials” section features filters for: free cancellation, likely to sell out, Skip-The-Line, private tour, Viator exclusive & New to Viator. 
• Quick-access product categories are found on the top middle rail.
• The Sort by option is located right above the search results and lets you choose to sort products by Featured, Price (Low to High), Duration (Short to Long), New to Viator, etc.

 Step 3: Review product details and add to your cart

Once you choose a product, each product display page will show you the necessary details for the chosen experience, such as: 

• Tour operator
• Price and availability 
• Activity details
• Departure and return logistics 
• User reviews 
• Traveler photos 
• Inclusions / Exclusions 
• Cancellation Policy 
• Other important details

Step 4: Select your variation of product & add to your cart

Many products have different start times and optional additions depending on the date and number of travelers. If you are booking on behalf of a group that exceeds the maximum amount for that tour, please contact our customer support team to assist you with booking. 

Step 5: Finalize the itinerary

Ready to check out? Make sure to do these 3 things first:

• Review all products, crucial details, costs and commission 
• Enter client information for each activity on the itinerary 
• Add any additional notes for the supplier with pertinent client requirements

Step 6: Confirm the booking

Fill out all traveler information and payment details. If you’re logged in, your information will be pre-filled. Otherwise, you will have to fill it in. If the chosen product is eligible for Reserve Now & Pay Later, you will have the option to select whether you want to complete the payment in full or choose to reserve the product with no payment needed and complete payment by the date listed. 

Once you confirm your booking, you’ll receive an email confirmation.

Payout schedules

Commission is calculated from the Gross Booking Value and is paid out the month following the completion of the booked activity. For example:

• Your commission for that tour will be disbursed to your agency in November 2023

So what’s next?

I need to edit or cancel my booking.

You can easily ammend or cancel any booking through our self-service tool located in the “Bookings” section of your account. For more details, see this how-to guide .

I want to see my commission

Login to your account to view expected commission payout amounts. Read this guide for helpful information about where to find your reports and how you can download them.

I want to change my language

To change the language in which you are making bookings, scroll down to the bottom of most pages to the footer. There you can choose the language, as well as the currency. 

• Partner Help Center

Over 300,000 global experiences in 2,500 destinations

Earning commission couldn’t be any easier.

Quick & free sign-up with no traffic or follower minimums

Over 300,000 experiences. Something for every audience.

With over 1,000,000 reviews, your followers can book with confidence.

Plug-and-play tools built to monetize content on social media

8% commission on every completed booking

Weekly payouts (*for PayPal)

Who Should Sign Up for the Viator Affiliate Program?

Viator's Affiliate Program is for anyone who loves travel. Whether you create content, provide travel services, or just have a passion for exploring, you can earn money by promoting Viator's tours and activities. Join the Viator Affiliate Program and turn your passion for travel into profit!

“Viator has thousands upon thousands of experiences available, so I can always find something that fits my travel style, and my audience's.

The platform constantly evolves with better reporting, linking features, etc. which is great."

- Maddy  |  Maddy's Avenue

"The Viator Partner Program doesn't just let me monetize my travel and adventure content, but it allows me to share unforgettable experiences from around the world that my readers truly love."

- Olly  |  We Seek Travel - Adventure Travel Blog

“ I like that the Viator Partner Program makes blog monetizing super easy. It is easy to join as an affiliate partner - the process takes less than a minute if you already have a Tripadvisor account. 

I can create my links and widgets in a jiffy and drop them in relevant blog posts and be ready to earn. I remember I got my first sale in less than 24 hours of joining the Viator Partner Program. ”

- Soumya | Stories By Soumya

"I love the Viator affiliate program because it has helped me provide my audience with a quicker way for them to book excursions while also generating another passive income stream that supports my nomadic lifestyle."

- Mac | worldnomac.com

“ Viator is the main way I monetize tours and activities. People want to know the best things to do in any given destination, and Viator has access to some of the best .”

- Kate  | Adventurous Kate

Frequently asked questions

What is a travel affiliate program.

A travel affiliate program allows you to earn money by sharing travel-related products and services.

Here's how it usually works: When customers make bookings or purchases based on your recommendations, you receive a commission once the transactions are completed. It's an easy way to generate income, whether you're passionate about travel or simply looking for additional revenue streams.

How much can I earn as a Viator Affiliate?

Viator Affiliates earn 8% commission on any experience booked within 30 days. When a user clicks your link, they're "cookied," which means you earn commission on any experience they book within that 30-day window, but you'll receive the commission once the experience has been completed.

As your traffic and conversions grow, so do your earnings. The more you share, the more you earn!

What types of experiences are on Viator’s travel affiliate program?

With over 300,000 experiences in 2,500 destinations and various categories, the Viator Affiliate Program offers endless options, from walking tours and cooking classes to multi-day excursions and helicopter tours. As a Viator Affiliate, you'll unlock our exclusive affiliate tool, Viator Selector, which makes it easy to find high-quality, top-converting experiences.

Where can I place a Viator link?

Anywhere you like! Share Viator links in your travel articles, blogs, social media posts, YouTube video descriptions, or even send them to friends and family via text or email. It's easy and flexible, so you can reach your audience wherever they are.

Do any of your affiliate tools require technical skills?

Our affiliate tools, such as links, widgets, and banners are easy to use and do not require any special technical skills.

For our Affiliate API , we recommend having a basic understanding of API development work.

How exactly do payouts & commissions work?

Earning commission with the Viator Affiliate Program is easy and rewarding, with flexible payout methods to suit your preferences:

• Bank Transfers: Monthly payouts with a $50 minimum threshold per payout. If you don't reach $50, your earnings carry over to the next month.
• PayPal: Weekly payouts with no minimum threshold. Your earnings for the previous week are sent every week

Your commission never expires. As long as you're registered and your banking details are complete, your commission is automatically credited to your account. It's that simple – focus on earning, and we'll handle the rest.

What are the best ways to maximize my commission as a Viator Affiliate?

We're here to help you succeed as a Viator Affiliate! Here are some expert tips to boost your commission:

• Use Viator Selector: Discover, filter, and create affiliate links for excellent-quality and best-converting experiences easily with Viator Selector. It’s your shortcut to finding experiences that drive conversions!
• Quality Content: Create engaging, informative content that resonates with your audience and showcases the uniqueness of Viator experiences.
• Keyword Optimization and SEO: Target relevant keywords and follow SEO best practices to enhance your content's visibility and attract active travelers.
• Visual Storytelling: Enhance your content with captivating visuals, such as images and videos, to bring experiences to life for your audience.
• Track your performance: Leverage Viator's tools to track your performance, fine-tune your strategies, and maximize your Viator Affiliate earnings to the fullest."

Earning commission on 300,000+ experiences, made easy