Iglu.com is made up of three brands - Iglu Ski , Iglu Cruise and Planet Cruise . We are the UK’s largest independent agent of ski holidays and cruises, following our acquisition of Planet Cruise in June 2013.

Founded in 1998, we stand for expertise, variety and value. We are incredibly proud of our 300+ staff who are all experts in their roles and between us we’ve skied, cruised and holidayed so broadly that we can offer a genuinely accurate and detailed level of service no matter where you are travelling.

We offer holidays from most of the UK ski package market and work with every major cruise line, giving us a remarkable breadth of choice across our holiday offerings, which is unmatched online. And, as we are fully independent and not financially connected to any cruise line or tour operator, we are able to offer true and honest value when helping to find the best holiday for you.

Company Details

Iglu.com Ltd is registered in England and Wales. Company number : 03629676. Registered office address: 2nd Floor, 165 The Broadway, Wimbledon, SW19 1NE.

Security and Financial Protection

Iglu.com Ltd is financially secure and is a member of both ABTA (#J0332) and ATOL. Our flight-inclusive packages, where we’re the principal, are financially protected by our substantial Air Travel Organisers Licence (ATOL, #2987). You will be issued with an ATOL Certificate outlining proof of your protection upon booking. All other package holidays (such as a cruise-only holiday), where we are the principal but do not include a flight, are protected by way of a Financial Failure insurance policy held with Evolution Insurance.

Package holidays with flights, where we act as an agent for licensed tour operators are ATOL Protected by the Civil Aviation Authority and an ATOL Certificate outlining proof of your protection, including the ATOL number of the relevant operator will be issued immediately upon booking. ATOL Protection extends primarily to customers departing from the UK. In addition, all package holidays without flights where we are the agent will be fully financially protected in accordance with the appropriate travel organiser’s statutory obligations.

Holidays that do not constitute a package (such as a standalone hotel booking) will not be part of a scheme of financial protection. Our team will advise when this is the case prior to booking.

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Reviews 4.8.

48,967 total

Most relevant

Hi this is Kathleen& Roger Simpson

Hi this is Kathleen& Roger Simpson , the guy that did the booking was extremely helpful, he made it so easy for us , Thankyou Stuart Cliff! We’ve always booked with Igloo cruises we find you very helpful.

Date of experience : 23 August 2024

Iglu is our ‘go to’ cruise specialist

Iglu is our ‘go to’ cruise specialist. Tonight was again a very positive experience. Jamaal was friendly & very helpful, we will now look forward to another cruise on Iona, having missed our planned maiden voyage due to the Covid restrictions.

Ryan waz Ryan helped us sort out everything

Ryan helped us sort out everything. We asked him to check that another cruise we had already booked didn't overlap this one that we were booking. He was also extremely patient while we chose our cabin number.

Date of experience : 22 August 2024

Iglu go above and beyond with no pressure added

This is the second time we’ve used Iglu to book a cruise and they are very knowledgeable, patient, and helpful. They went out of their way to find the cruise and accommodation that suited us best and they never put you under any pressure to book anything. I would definitely recommend Iglu travel.

Date of experience : 15 August 2024

Excellent service from Kate

There were a few issues finding the exact cabin I wanted on the website, but Kate persevered over the phone and managed to get exactly what I wanted at a great price. Would highly recommend speaking to Kate in the future, great service!

Date of experience : 24 August 2024

Extraordinarily Good Service 🙂

Extraordinarily good service from IgluCruise. I usually book direct with MSC but found Iglu to actually be a little cheaper. I also don’t as rule like booking by phone in case I get the hard sell for extras and excursions. However in this case, I was really pleasantly surprised how well my booking was handled from beginning to end, including a follow up callback to update our passenger information. Not to mention additional assistance arranging dinner sitting. I would (and have already) recommend booking through IgluCruise. Thanks for all your help.

Date of experience : 01 August 2024

Booking assistance with P&O!

Booking assistance with P&O! There was a difficulty with getting assistance assigned at the time of booking but Sam, our IGLU agent, spoke with P&O direct who escalated our problem. The issue was resolved within 48h which now means we can actually go on the cruise!

Date of experience : 14 August 2024

Very friendly and efficient service.

We’ve been on many cruises before, but as my MS has worsened we wanted to book a cruise that would enable me to use my power chair. The information we received was transparent and made it easier to confirm the booking. Very friendly but also efficient service provided.

David was brilliant

David was brilliant. Very professional not pushy at all. Explained everything and tried really hard to get us the perfect cruise would highly recommend David to book future cruises

Excellent choice of cruises

Excellent choice of cruises. We booked late and were travelling within 8 weeks. Very competitive price and agent we spoke to was very helpful, knowledgeable and friendly. Overall a great experience!!

Professional advice and guidance

Liam was very professional in his management of our booking enquiry. He was very knowledgable and very patient and answered all of our questions offering good sound advice when we needed it. A solid 10 out of 10 performance.

Having used Iglu Cruises before having a great experience. This time it was even better and made so easy by Molly-May quite simply it’s the easiest I have ever booked a cruise.

Date of experience : 16 August 2024

Cruise consultant was friendly and…

Cruise consultant was friendly and helpful. Quote emailed very quickly which gave me time to consider all aspects of the competitively priced package. Queries were resolved same afternoon enabling me to book same afternoon. Thank you Ben.

Date of experience : 21 August 2024

Excellent service

Excellent service from Glen he was so helpful and understanding. I had my booking confirmation in minutes. He answered all my queries in great detail. I am delighted with this service.

Excellent service.

We have used the company many times. They are efficient and spot on. The prices are competitive and we've never had any issues.James was very helpful and professional.

We have always booked with Iglu never…

We have always booked with Iglu never had any issues really friendly helpful staff and great cruise deals. Derek who we booked with this morning was lovely and answered all our questions.

Always good service from Iglu

Always good service from Iglu, wait times on the phone can sometimes be a little long but certainly not enough to put you off using them

Great experience

Easy to follow and fact filled details of the cruise we were interested in. No trouble doing the booking and final confirmation of booking going through all the details with Dom which made the final decision easy to make, balance paid now looking forward to the cruise experience.

Great and efficient service

Great and efficient service! Understood what we wanted and sorted everything out very well for us…..and at a better price 👍🙂! Would definitely recommend and will use again. Thank you Amanda.

Booked a cruise to Japan yesterday for two, cost £8,199.00 each paid the deposit of £1,100.00 for the two of us. He put the balance down as £17,997, tried calling Iglu Cruise and the guy called Dom no answer, not happy at all, Happy to book and excited then its spoiled already with the wrong price balance.

Suggested companies

Planet cruise, cruise.co.uk, p&o cruises.

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Reviews 4.8.

48,967 total

Most relevant

Hi this is Kathleen& Roger Simpson

Hi this is Kathleen& Roger Simpson , the guy that did the booking was extremely helpful, he made it so easy for us , Thankyou Stuart Cliff! We’ve always booked with Igloo cruises we find you very helpful.

Date of experience : August 23, 2024

Iglu is our ‘go to’ cruise specialist

Iglu is our ‘go to’ cruise specialist. Tonight was again a very positive experience. Jamaal was friendly & very helpful, we will now look forward to another cruise on Iona, having missed our planned maiden voyage due to the Covid restrictions.

Ryan waz Ryan helped us sort out everything

Ryan helped us sort out everything. We asked him to check that another cruise we had already booked didn't overlap this one that we were booking. He was also extremely patient while we chose our cabin number.

Date of experience : August 22, 2024

Iglu go above and beyond with no pressure added

This is the second time we’ve used Iglu to book a cruise and they are very knowledgeable, patient, and helpful. They went out of their way to find the cruise and accommodation that suited us best and they never put you under any pressure to book anything. I would definitely recommend Iglu travel.

Date of experience : August 15, 2024

Excellent service from Kate

There were a few issues finding the exact cabin I wanted on the website, but Kate persevered over the phone and managed to get exactly what I wanted at a great price. Would highly recommend speaking to Kate in the future, great service!

Date of experience : August 24, 2024

Extraordinarily Good Service 🙂

Extraordinarily good service from IgluCruise. I usually book direct with MSC but found Iglu to actually be a little cheaper. I also don’t as rule like booking by phone in case I get the hard sell for extras and excursions. However in this case, I was really pleasantly surprised how well my booking was handled from beginning to end, including a follow up callback to update our passenger information. Not to mention additional assistance arranging dinner sitting. I would (and have already) recommend booking through IgluCruise. Thanks for all your help.

Date of experience : August 01, 2024

Booking assistance with P&O!

Booking assistance with P&O! There was a difficulty with getting assistance assigned at the time of booking but Sam, our IGLU agent, spoke with P&O direct who escalated our problem. The issue was resolved within 48h which now means we can actually go on the cruise!

Date of experience : August 14, 2024

Very friendly and efficient service.

We’ve been on many cruises before, but as my MS has worsened we wanted to book a cruise that would enable me to use my power chair. The information we received was transparent and made it easier to confirm the booking. Very friendly but also efficient service provided.

David was brilliant

David was brilliant. Very professional not pushy at all. Explained everything and tried really hard to get us the perfect cruise would highly recommend David to book future cruises

Excellent choice of cruises

Excellent choice of cruises. We booked late and were travelling within 8 weeks. Very competitive price and agent we spoke to was very helpful, knowledgeable and friendly. Overall a great experience!!

Professional advice and guidance

Liam was very professional in his management of our booking enquiry. He was very knowledgable and very patient and answered all of our questions offering good sound advice when we needed it. A solid 10 out of 10 performance.

Having used Iglu Cruises before having a great experience. This time it was even better and made so easy by Molly-May quite simply it’s the easiest I have ever booked a cruise.

Date of experience : August 16, 2024

Cruise consultant was friendly and…

Cruise consultant was friendly and helpful. Quote emailed very quickly which gave me time to consider all aspects of the competitively priced package. Queries were resolved same afternoon enabling me to book same afternoon. Thank you Ben.

Date of experience : August 21, 2024

Excellent service

Excellent service from Glen he was so helpful and understanding. I had my booking confirmation in minutes. He answered all my queries in great detail. I am delighted with this service.

Excellent service.

We have used the company many times. They are efficient and spot on. The prices are competitive and we've never had any issues.James was very helpful and professional.

We have always booked with Iglu never…

We have always booked with Iglu never had any issues really friendly helpful staff and great cruise deals. Derek who we booked with this morning was lovely and answered all our questions.

Always good service from Iglu

Always good service from Iglu, wait times on the phone can sometimes be a little long but certainly not enough to put you off using them

Great experience

Easy to follow and fact filled details of the cruise we were interested in. No trouble doing the booking and final confirmation of booking going through all the details with Dom which made the final decision easy to make, balance paid now looking forward to the cruise experience.

Great and efficient service

Great and efficient service! Understood what we wanted and sorted everything out very well for us…..and at a better price 👍🙂! Would definitely recommend and will use again. Thank you Amanda.

Booked a cruise to Japan yesterday for two, cost £8,199.00 each paid the deposit of £1,100.00 for the two of us. He put the balance down as £17,997, tried calling Iglu Cruise and the guy called Dom no answer, not happy at all, Happy to book and excited then its spoiled already with the wrong price balance.

Suggested companies

Planet cruise, cruise.co.uk, p&o cruises.

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Reviews 4.8.

48,967 total

Most relevant

I have booked with Iglu cruise several…

I have booked with Iglu cruise several times before, I find them reliable, and the prices they offer are very competitive.This recent booking was completed by Chris Mead who will be our cruise consultant for the duration of our holiday. He was very helpful and professional, his knowledge of the cruise, and the option available made the whole experience very easy to understand and allowed us to book with confidence.

Date of experience : 21 August 2024

Helpful and courteous.

I had a detailed list of requirements having travelled on the same ship several months earlier. Luke listened attentively to my needs and provided me with a timely quote for my exact requirements.I was treated with courtesy throughout what was a very positive experience. My thanks.

Date of experience : 14 August 2024

Excellent service and great knowledge.

First class service and excellent knowledge about product. All questions were answered which made me confident about booking with IgluCruise.

Date of experience : 23 August 2024

Communication Problems

In the last year or so it has become increasingly more difficult to speak to anyone at Iglu. The automated systems make it virtually impossible to communicate with the company other than by email or messaging. This has made the customer service experience more difficult and frustrating. I will be moving to book directly with the cruise lines in future if this does not alter.

Reply from IgluCruise

Hi there, thanks for leaving a review. We are saddened to learn of your concern regarding contact methods. Rest assured our friendly Customer Care team are available on the phone during their usual working hours. We are receiving an unprecedented volume of contact in our customer care department of late, and unfortunately, it is taking longer than we would anticipate to be able to respond to all queries. We acknowledge the frustration this is causing, and would like to assure you we are working hard to rectify this issue as swiftly as possible, to ensure all customers are assisted quickly and efficiently. Thank you for taking the time to share your feedback, and we hope you have a fantastic holiday. Kindest regards

Wow.Personal Service

Phil was very patient, knowledgeable, and explained details of our holiday clearly. Any queries he researched to give the correct answer. He took the strain out of on line booking. A real credit to Iglu and very much appreciated. D. Harbour

Wonderful Wendy!

Wendy, the travel advisor went out of her way to assist and was patient with my many questions. I felt completely confident in her knowledge and, given that I always travel & book independently, I was impressed.

Date of experience : 22 August 2024

Easy to compare different cruises…

Easy to compare different cruises through one site. Choice and pricing excellent and extras were a bonus. Have used Iglu before to cruise and will do again. Great service.

Date of experience : 15 August 2024

The consultant was superb

The consultant was superb. She worked hard to get us what we needed. Polite and respectful towards my elderly mother. Well done.

Date of experience : 20 August 2024

Cruise with Iglu..

Was looking at a Cruise. Iglu Cruise customer service rang and went through everything in detail. Sorted everything, cabin etc very easily. Great service. Cruise all booked. Very Happy.

Excellent, efficient service

Made an online request for info about a cruise then phoned after the quote was received. All sorted quickly and efficiently by a very pleasant member of staff. will definitely use Iglu again.

Good experience

Good experience. Daisy was clear on info she needed and helped us choose the cabin that was right for us. She gave us information to help us plan the holiday

Absolutely excellent advice

Absolutely excellent advice, seb was so helpful I can’t thank him enough I can not wait to go on my first cruise.

I rang Iglu Cruises and spoke to Rhys

I rang Iglu Cruises and spoke to Rhys. He gave us all the necessary information I needed. He was very up to date with the information relating to the cruise and made my booking very easy

Booked with Iglu for last five years

Booked with Iglu for last five years. Always a fantastic experience and never had a problem. Great people who go the extra mile for you. Book in confidence. I do !

Quick and easy

call back was quick, went through the booking and got a better price (always a bonus) very friendly and very pleasant experience.

Date of experience : 16 August 2024

Very impressed by the way Paul handled our booking

Very impressed by the way Paul handled our booking. Everything was put in place efficiently. He has sound knowledge of the procedures and a great communicator. Thank you

Excellent service

Helen made the task of finding the cruise / hotel / flights very easy and was very friendly throughout. I always use IGLU and it's nothing less that all the other experiences I've had.

Date of experience : 18 August 2024

Very helpful staff

Danielle was really helpful when it came to book our holiday. There was no pressure at all from her to book, she was very friendly and knowledgeable. Just keeping our fingers crossed the holiday is as good as it looks on the website!

Booked a few times through Iglu

Booked a few times through Iglu. Always easy to find a good deal. This time, having not completed a booking online, I was contacted by Rhys who was very helpful without being pushy. Booked through him the next day. Excellent service. Thank you 😁

Great Barrier Reef and Australia

Just booked a cruise to Australia for 2025,with the help and guidance from a very attentive Dom Crockatt who made the booking process a breeze.

Iglu cruise and flights

By Pooston , December 23, 2019 in Cruise Air

Recommended Posts

50+ Club

My husband and I are due to sail on the Glory on the 20th September 2020.  We booked a package deal which included flights, transfers and 3 nights in New Orleans before the cruise.  We have been contacted today to discuss  flights.  We would prefer to fly from Manchester rather than London Heathrow but our agent tell us there is a £300 difference each so they’re pushing us to take London Heathrow flights.  My investigations via Skyskanner show there is only around at £60 difference in the flights.  They’re also giving us return flights the day after we disembark they ship which just isn’t convenient due to time off work etc.

Are the agents playing us here?  Is it somehow more beneficial for them to get us to fly from London Heathrow?

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Assuming Iglu being a travel agent, we are not allowed to discuss them on this board.

Thanks, I’ve edited my post to delete the agents name.  Does that help?

FlyerTalker

FlyerTalker

The agency is likely dealing with negotiated bulk fares, which are not what you would necessarily find with public search tools.  Thus, any differential in pricing between routings is likely the difference of those negotiated fares - which may or not correlate to publicly available pricing.

Also, when you buy a "package", you get the whole deal as put together by the agency (or which the agency is reselling).  You don't get to buy a package and then say "well, even though we bought this, we'd rather fly through MAN than LHR.  At the price we like.  And we want to come home a different day than what you gave us".

Of course, you did research this all before committing to the purchase.

Caveat emptor.

waterbug123

waterbug123

21 hours ago, Pooston said:   We would prefer to fly from Manchester rather than London Heathrow but our agent tell us there is a £300 difference each so they’re pushing us to take London Heathrow flights.  My investigations via Skyskanner show there is only around at £60 difference in the flights. 

You're likely comparing apples to oranges....skyscanner may be showing you whatever the airline is selling directly, and your agent is getting info that is restricted to some kind of consolidator or bulk fares that were arranged out of London; by changing to a London departure, or adding a MAN-LHR leg, is thus adding to the cost.

On 12/24/2019 at 2:10 AM, FlyerTalker said: The agency is likely dealing with negotiated bulk fares, which are not what you would necessarily find with public search tools.  Thus, any differential in pricing between routings is likely the difference of those negotiated fares - which may or not correlate to publicly available pricing.   Also, when you buy a "package", you get the whole deal as put together by the agency (or which the agency is reselling).  You don't get to buy a package and then say "well, even though we bought this, we'd rather fly through MAN than LHR.  At the price we like.  And we want to come home a different day than what you gave us".   Of course, you did research this all before committing to the purchase.   Caveat emptor.    

Thank you for your, rather unhelpful, unempathatic reply.  Has anyone ever told you that casting aspersions is a rather poor personality trait? 

The issue of local flights was discussed when making the initial booking, and)it was agreed with the agent we would discuss further once flights were available.

Also....the flights they are offering are a day later than the disembarkation date on the original booking. 

On 12/24/2019 at 4:40 PM, waterbug123 said:   You're likely comparing apples to oranges....skyscanner may be showing you whatever the airline is selling directly, and your agent is getting info that is restricted to some kind of consolidator or bulk fares that were arranged out of London; by changing to a London departure, or adding a MAN-LHR leg, is thus adding to the cost.

Thank you :-) 

4 hours ago, Pooston said: Thank you for your, rather unhelpful, unempathatic reply.  Has anyone ever told you that casting aspersions is a rather poor personality trait?

I thought a factual answer would help more than an inaccurate empathetic one.  Sorry about that.

Like

13 hours ago, Pooston said: Thank you for your, rather unhelpful, unempathatic reply.  Has anyone ever told you that casting aspersions is a rather poor personality trait?    The issue of local flights was discussed when making the initial booking, and)it was agreed with the agent we would discuss further once flights were available.   Also....the flights they are offering are a day later than the disembarkation date on the original booking.     

honestly, I didn't read Flyertalker's reply as unhelpful or unempathetic; I thought it was a pretty good summary of the risk of buying a package.  Now it sounds like you were given a price and flights weren't even available yet?   That's a clear indicator of getting a negotiated/consolidator fare, and if that's the case, I'd say you were somewhat lucky that even the original quoted price was still available, even with the departure date and airport that weren't your first choice.

What is the earliest time of day that the cruise line recommends for flights? What airline are they offering your flights on? Does that airline have flights that connect well on a Sunday? 

We fly to Manchester every few years to visit family. Getting connections to line up can be a challenge and judging how long to allow in LHR or ? for potential terminal changes and immigration/customs can be worrisome. 

It is odd to me that the agency is not offering a flight out of a north of England airport --or is the agency not  located near you? 

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  1. Cruise Holidays 2024 & 2025

    Last minute, cheap cruises and cruise deals from Iglu Cruise. ABTA and ATOL Bonded. Mediterranean and Caribbean cruises with P&O, Princess, Cunard, Royal Caribbean & more.

  2. About Iglu Cruise

    About Us. Iglu.com has been trading since 1998 and we are the UK's largest independent cruise agent, following acquisition of Planet Cruise in June 2013. We are also the UK's largest ski holiday agent, Igluski. We offer cruise deals to over 3,000 ports in 30 destinations from over 25 cruise lines, such as P&O Cruises and Cunard.

  3. Online Travel Agency

    Founded in 1998 in London, Iglu has grown from a small startup to one of the country's leading digital travel agencies. Our mission is to help people achieve their travel dreams. By working closely with all the world's leading cruise lines and ski holiday suppliers, Iglu seamlessly connects travellers with memorable experiences.

  4. Iglu Cruise

    Iglu Cruise, London. 66,302 likes · 383 talking about this. The UK's most trusted travel agency for cruise holidays. With over 100 dedicated experts with extensive cruising knowledge and the right...

  5. Customer Portal

    Customer Portal | Login | iglucruise.com. Welcome to My Booking! To log in you will need your Booking ID, email address, postcode and the date of birth of the lead passenger. What is your Email Address? Next. Iglu Ltd.

  6. About Us

    About Us. Iglu.com is made up of three brands - Iglu Ski, Iglu Cruise and Planet Cruise. We are the UK's largest independent agent of ski holidays and cruises, following our acquisition of Planet Cruise in June 2013. Founded in 1998, we stand for expertise, variety and value. We are incredibly proud of our 300+ staff who are all experts in ...

  7. Sign in or create an account

    Sign in or create an account to access your booking details, manage your preferences and enjoy exclusive offers from Iglu Cruise.

  8. How do I Log in to My Account?

    To sign in with your google account, simply click the google logo when you press sign in to your account on any page of the website. This will automatically sign you into your customer account.

  9. My Account

    What are the benefits of creating a My Account profile? How do I create a My Account profile? How do I Log in to My Account? I cannot log into My Account, what can I do? I can't see all my bookings or quotes. Managing your account details. Managing your personal details. Managing your preferences details.

  10. Submit a request

    Sign-inor Create an account View and manage your bookings Manage your quotes Join Iglu Help Centre My Booking Search for cruises Search Search Search Cruise deals Cruise deals Popular cruise deals

  11. Your Account

    Your Account | Iglu Cruise

  12. IgluCruise Reviews

    Professional cruise advice Yassine Matboue was exceptionally understanding and helpful in booking our cruise with Iglu. We had special requirements and he spent a lot of time patiencely sorting out everything to our sdatisfaction. I recccomend his services to any one looking to book a cruise. Thank you Date of experience: 19 August 2024 Useful ...

  13. IgluCruise Reviews

    Tried to book our Mediterranean cruise…. Tried to book our Mediterranean cruise with iglu online at 8 am on Saturday. The Iglu online system was below par at the time and the booking failed to go through. However we phoned the sales team and Glen was absolutely professional, helpful and sorted out the booking in 10 minutes.

  14. IgluCruise Reviews

    I am hugely grateful to her. Date of experience: 20 August 2024 Useful1 Share JR Jo Ross 43 reviews GB 19 hours ago Verified Easy to compare different cruises… Easy to compare different cruises through one site. Choice and pricing excellent and extras were a bonus. Have used Iglu before to cruise and will do again. Great service.

  15. How do I create a My Account profile?

    When you click the My Account icon on the header of the Iglu website, a drop down will appear with a link asking you to either sign in or create an account. You can create a My Account profile either by using your email address or your google account.

  16. IgluCruise Reviews

    About IgluCruise. Information written by the company. IgluCruise has 5 stars! Check out what 48,874 people have written so far, and share your own experience. | Read 21-40 Reviews out of 37,171.

  17. Iglu cruise and flights

    My husband and I are due to sail on the Glory on the 20th September 2020. We booked a package deal which included flights, transfers and 3 nights in New Orleans before the cruise. We have been contacted today to discuss flights. We would prefer to fly from Manchester rather than London Heathrow b...

  18. cruise rewards

    Most cruise lines reward their loyal and returning guests through loyalty club schemes. Membership can give you access to many benefits from disounts on future cruises to priority boarding, exclusive party invitations, onboard benefits and lots more. Membership points are typically accumulated per night spent onboard with each cruise line club ...

  19. Iglu cruise

    Do not book with Iglu! 19 Dec 2023, 10:10. Mis-sold a holiday, be very careful when booking! Called and spoke to Antony to get information about our first cruise - Spice Route, India & Sri Lanka from Singapore to Mumbai with Stays, 5 February 2024 (18 nights). Antony (Ext 2147) confirmed that the balcony cabin was available, (even when I asked ...

  20. Contact Us

    Call Us. If you are departing within the next few weeks or have an urgent question, please speak to one of our Customer Service Agents. Lines are open 10am-5pm Mon-Sat and 4pm Sun. Current wait time is 10-15 minutes. 0203 848 3679.

  21. Cancellation Policy

    Cancellation Policy Can I cancel my cruise within 24 hours? I need to cancel my cruise booking, are there any charges? Can I change the date of my sailing? My cruise has been cancelled by the cruise line, what are my options?

  22. $25 Off IGLU Cruise Promo Code, Coupons (3 Active) Aug '24

    IGLU Cruise promo codes, coupons & deals, August 2024. Save BIG w/ (3) IGLU Cruise verified discount codes & storewide coupon codes. Shoppers saved an average of $13.50 w/ IGLU Cruise discount codes, 25% off vouchers, free shipping deals. IGLU Cruise military & senior discounts, student discounts, reseller codes & IGLUCruise.com Reddit codes.

  23. How can I contact you?

    Sales. If you are looking to discuss your next cruise holiday with one of our Cruise Specialist agents, or you would like to follow up on a quote that you have received, please call 020 3514 3976. After-sales Head to our designated Contact Us page to see all of our contact options including how to reach our Customer Care Team via...