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Reviews 4.4.

4,899 total

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Wow! What a holiday! Lake Garda didn't disappoint the place was beautiful! Our visits to Lemoine, Verona and Venice were superb. Much gratitude to our two drivers Steve and James who got us there safely and with great humour a credit to Ledgers! Hotel la Vela was very nice, clean comfy room with balcony, helpful staff, food a little disappointing but could always find something to eat. Park Inn Leige airport hotel was lovely on our first and last night of holiday, superb breakfast. All in all lovely holiday we will be back, thankyou

Date of experience : 31 August 2024

Reply from Leger Holidays

It’s fantastic to hear that you had such a wonderful holiday! Lake Garda sounds stunning, and it’s great to know that your visits to Lemoine, Verona, and Venice were superb. We’re thrilled that Steve and James made the journey enjoyable with their humor and care. It’s good to hear that Hotel La Vela was comfortable and that the staff were helpful, even though the food didn’t quite hit the mark. On the other hand, it’s great to know that the Park Inn Liege airport hotel was a highlight with its superb breakfast. Thank you for your kind words and for choosing to share your experience. We look forward to welcoming you back on your next holiday! Kind regards, Leger Customer Relations Team (TT)

All Quiet on the Western Front

As always this was an excellent holiday. Having not tried a Battlefield Tour before my anxieties were immediately allayed by Mark Allen our excellent tour guide. His passion, knowledge, humour and patience shone through at all times. Dave our driver was the consummate professional. His quiet sense of humour and driving skills were outstanding. Due to being one driver only both Dave and Mark had to work extra hard to make sure all our expectations were managed and fulfilled. They did so again with aplomb. Novotel Centrum Ypres was comfortable and friendly. Breakfast was plentiful and the central location made it easy to enjoy the numerous cafes in the town as well as the Menin gate ceremony. The content of the tour had something for everyone and I would heartily recommend it to any Battlefield newbies such as myself.

Date of experience : 09 September 2024

Everything was 200 percent perfect

Everything was 200 percent perfect. Thank you Heidi and Mick as they went the extra mile, were informative, helpful, knowledgable and knew when to be quiet. The weather was wet and misty which could not be helped, the food excellent, the hotel excellent and the hotel staff. A small hick up on the way home and a short wait in Swansea and a taxi driver that thought he was Billy Wizz. The coach was comfortable, the drivers skilled and stops were adequate and good locations.

Date of experience : 16 September 2024

Just been on the little trains of Austria

Just been on the little trains of Austria holiday with my mother. To be honest I could not fault anything, the coach was extremely comfortable, the hotel was really nice, lovely big rooms, two swimming pools with good food and service. But what made it a brilliant holiday was the two drivers Paul and Jonathan, they were knowledgeable, entertaining and made sure we all had a great time.

Date of experience : 07 September 2024

It’s fantastic to hear that you had such a wonderful holiday! Lake Garda sounds stunning, and it’s great to know that your visits to Lemoine, Verona, and Venice were superb. We’re thrilled that Steve and James made the journey enjoyable. It’s good to hear that Hotel La Vela was comfortable and that the staff were helpful, even though the food didn’t quite hit the mark. On the other hand, it’s great to know that the Park Inn Liege airport hotel was a highlight with its superb breakfast. Thank you for your kind words and for choosing to share your experience. We look forward to welcoming you back on your next holiday! Kind regards, Shearings Customer Relations Team (TT)

Just returned from Colditz

Just returned from Colditz, Dambusters & The Great Escape tour. Thoroughly recommend this trip to others. I knew there would be a lot of travelling, but if you want to see these places, then it is necessary. The coach was very comfortable, with plenty of legroom and an onboard toilet for those who needed it. It was a nice touch to be able to watch the well-known films The Colditz Story, The Dambusters and The Great Escape during the long coach journey, as well as other interesting dramas/documentaries. Our guide Norman was very knowledgeable and kept us informed in an interesting way before, during and after each visit verbally and with useful handouts. For example, he led the optional excursion around Berlin, taking in various key landmarks and pointing out changes to the layout since 1945. For me, Norman made the trip by providing any extra information he could to those of us who were visiting a relative's burial place for the first time, in my case the Berlin War Cemetery to leave a tribute to my cousin William J Craddock of 97 Squadron, killed in Jan 1944 during a night raid with Bomber Command. I have been on three Leger trips now, and enjoyed them all, but this one will have special memories. Thanks to all concerned.

Tour was High Lights of Spanish Coast…

Tour was High Lights of Spanish Coast and Barcelona. Not an enjoyable experience.. 17-13 hours on coaches outbound and inbound.. knew coach travel integral part of reaching destination but was not made aware of the length of time these journeys would be. Lots of swollen ankles! Drivers were below par based on previous experience.. seemed indifferent.. not very interactive with their group.. Gave out info sparingly..Optional trips were cancelled due to lack of numbers. Won’t be doing this type of holiday again …very disappointed .. it was more of an endurance test than a holiday. One to avoid!!

Date of experience : 24 August 2024

Dear Margaret, I regret to hear that certain aspects of your recent holiday did not meet your expectations. Your feedback is important to us, and we will ensure that it is shared with our internal teams for a thorough review of our services. Identifying areas where we can make improvements is crucial, and we appreciate you bringing these concerns to our attention. Many thanks, Leger Customer Relations

cruising the Danube to Vienna then coach to Austria Tyrol

coach drivers friendly helpful lovely cruise ship with a friendly crew,delicious lots of choice of food suitable for all allergies.beautiful scenery,good excursions.water,hot drinks available.made lots of friends.only down side on ship was noisy going through locks at night.lack of entertainment.The stay in Austria hotel not very good.Not much choice with food.Had to pay for water.Not much fruit or healthy choices.Austria fantastic though,beautiful.Fantastc day up the mountain on cable car then great town in Innsbruck and water fallsthe day before.very good orgaization.Enjoyed ourselves so much thankyou

Date of experience : 26 August 2024

Thank you for your feedback, Margaret! It’s wonderful to hear that you enjoyed the cruise along the Danube and the friendly atmosphere created by both the coach drivers and the ship's crew. We're glad you found the food delicious and suitable for all dietary needs, and that you made new friends while taking in the beautiful scenery and well-organised excursions. However, we’re sorry to hear that the stay in Austria didn’t quite meet your expectations, especially with the limited food choices and lack of healthy options at the hotel. Despite these downsides, it's great to hear that you had such a fantastic time exploring Austria, especially the cable car ride, Innsbruck, and the waterfalls. We’re delighted that you enjoyed your holiday overall and hope to see you on another adventure soon! Thank you again for sharing your experience. Kind regards, Leger Customer Relations Team (TT)

Coach and river cruise

On the ship staff looked after us well although the man explaining next day’s excursions went on and on making it boring to listen to. Food was mixed, some good and some not so good like watery soup. Coach crew John and Anne Marie were extremely helpful and made the long journeys and excursions more enjoyable.

Thank you for sharing your experience. It's great to hear that the coach crew, John and Anne Marie, made your journey and excursions enjoyable. We’re also glad that you felt well looked after by the ship's staff. We apologise for the issue with the excursion briefings and the mixed quality of the food. Your feedback is valuable and will be shared with the relevant teams to improve future experiences. If you have any more comments or need further assistance, please let us know. Kind regards, Leger Customer Relations Team (TT)

Great crew Anthea and Steve brilliant…

Great crew Anthea and Steve brilliant coach really nice, nice hotel in Belgium very nice, what a shame about hotel in Austria no bed side lights no shower only bath with mixer tap and hand shower with a hook to hang it up no riser rail would like to do holiday again but not at that hotel

Our first coach tour,it was amazing,our…

Our first coach tour,it was amazing,our 2 drivers Ian and Brian,and our tour guide Chris were exceptional ,very helpful and welcoming..Chris's knowledge about western front battles,cemeteries and some stories about military personal made the tour very real and brought it to life , we were on 'all quiet on western front' tour ...it certainly won't be our last

Date of experience : 06 September 2024

Thank you for sharing your wonderful experience! It’s fantastic to hear that Ian, Brian, and Chris made such a positive impact on your first coach tour. Chris’s expertise and storytelling sound like they really enhanced your understanding of the Western Front. We’re thrilled to hear that you enjoyed the "All Quiet on the Western Front" tour and that you’re already looking forward to your next adventure. If you need any help planning your future trips or have any other feedback, feel free to contact us directly. Kind regards, Leger Customer Relations Team (TT)

Lovely resort

Lovely resort, friendly staff in the Hotel. Very disappointed with Drivers. Arrogant, gave wrong information and 15 hour journeys with 2 x 30 minute breaks plus I comfort stop was harrowing especially as some of those long days were spent looking for hotels!

Fabulous holiday with great company.The…

Fabulous holiday with great company.The scenery and optional trips were great value. Our drivers Matt and Gary were exceptional and worked very hard to ensure that everyone had the best time..the hotels chosen were excellent.Highly recommended.

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a fabulous holiday and enjoyed the stunning scenery and optional trips. It's great to know that Matt and Gary made such a positive impact on your experience, going above and beyond to ensure everyone had a fantastic time. We're also pleased that the hotels met your expectations. We truly appreciate your recommendation and look forward to welcoming you on another adventure soon! Kind regards, Leger Customer Relations Team (TT)

Cruising the Danube to Vienna

Taxi arrived early but we were ready, transfer to feeder coach called “Grace” was great Neil & Glen the drivers were very cherry. Our main crew were Anne-Marie & Jon, they were fantastic, made everyone welcome, very bubbly. The holiday was brilliant, we were aboard the MS Serenade 1, lovey & comfortable ship, lovely spacious cabin, all crew friendly & eager to help. I asked for a softer pillow after the first night & when I got back after our excursion I had one, Hotel Sonnschien was very nice, lovely large room & comfortable. The food was not to everyone’s liking but that’s just the English taste I think. All in all we (party of 4) had a brilliant holiday. Our feeder coach with drivers Matt & Mark to start our journey home went very well, with a transfer at Gordano services to a smaller coach then on to meet our taxi home went smoothly for us.

It sounds like you had a fantastic holiday experience! From the early and efficient taxi transfer to the feeder coach with cheerful drivers Neil and Glen, everything seemed to run smoothly from the start. Anne-Marie and Jon's warm and bubbly personalities added a special touch to your journey, making everyone feel welcome. Your time aboard the MS Serenade 1 seems to have been a highlight, with a comfortable ship, spacious cabin, and a helpful crew who were quick to accommodate your needs, like providing a softer pillow. The Hotel Sonnschien also left a positive impression with its large, comfortable rooms, even if the food didn't suit everyone's taste—sometimes, that's just a matter of personal preference. It's great to hear that the journey home went just as smoothly, with Matt and Mark ensuring a seamless transfer at Gordano services. Overall, it sounds like you and your group of four had a brilliant holiday! Kind regards, Leger Customer relations Team (TT)

Long Coach Travel

Time spent on the coach between cities was far too long. In order to beat the traffic we had to have 6am starts. Sometimes people overslept because we were so tired. The tour is not in proportion to sight seeing/travelling. Think carefully before booking this because the distances involved are vast. I should have thought twice.

Dear Carolyn, Thank you for taking the time to provide your feedback. We're sorry to hear that the long travel times between cities impacted your experience with us. We understand that early starts and extended periods on the coach can be tiring, and we do our best to balance travel and sightseeing on our tours. However, we recognise that the distances involved can sometimes make for long days. Your feedback is valuable, and we will certainly take this into consideration as we review and refine our itineraries to improve the overall experience for our guests. We appreciate your feedback and hope to have the opportunity to welcome you on another holiday in the future. Many thanks, Leger Customer Relations

Imperial cities tour

Imperial cities tour. There was too much coach travel and very early morning departures to cram the itinerary into the timeframe. Our tour drivers were excellent and impressed with their expert handling of very trying driving conditions…due to storm Boris. General organisation of feeder coaches etc was efficient. The three main cities were worth visiting even in the biblical deluge.

Croatia holiday

Coach and our drivers Rich and Marcus was good, bar service regular and plenty of choice. Overnight stops on our journey to Croatia were brilliant but the hotel in Croatia the Crystal Sunny is very dated, typical 70's style and.only offers a buffet service which means luke warm or cold food. The choices were not brilliant snd felt more like a staff canteen in a hospital. We tended to eat out during our trips then just have a light bite in the evening. Bar service, too was awful as you could only get served at the pool bar up to 1800hrs. Leger often use these lower class hotels as their main part of the tour as we had the same experience on the Spectacular Austria tour we did in 2022. Why? The overnight hotels are always far better. Because of this we have made the decision to travel with other operators in future, who offer a higher standard for the £3800 holiday cosy. One other suggestion is to print in your brochures that the loo facilities on Luxuria coaches are NOT expected to be used as we were constantly reminded yrt they drive for 3+ hours before taking breaks.

Date of experience : 01 September 2024

Thank you for taking the time to share your detailed feedback. We’re glad to hear that the coach and your drivers, Rich and Marcus, provided a good experience and that the bar service and overnight stops on the way to Croatia were enjoyable. However, we’re sorry to hear about the disappointment with the Crystal Sunny hotel in Croatia. It’s understandable that a dated atmosphere, limited food choices, and poor bar service would take away from the overall holiday experience. We take your comments about the hotel’s buffet and service seriously and will pass this along for review. Thank you again for your honest feedback, and we wish you all the best with your future travel plans. Kind regards Leger Customer Relations Team (TT)

A fantastic holiday with Marcus & Richard

A fantastic holiday with Marcus and Richard in Austria! They were great drivers and provided excellent service in a friendly but professional way. Gasthof Ascherwirt was beautiful with tasty and substantial food and comfy rooms in a spectacular mountain setting. The excursions were well planned and interesting - Innsbruck, Krimml, Salzburg, Eagles Nest and the stunning Lake Ashensee. Luxuria coach Luna was a real treat with roomy, comfy chairs and seat back entertainment. Hotels on route were good - especially the Crowne Plaza. This was our first coach trip and we were very impressed with Leger. Jan Harrison and The Rabble.

Thank you for sharing your wonderful experience of your Austria holiday with Leger! It’s fantastic to hear that Marcus and Richard made your trip so enjoyable with their friendly yet professional service. The Gasthof Ascherwirt sounds like the perfect base with its comfortable rooms, delicious food, and stunning mountain views. We’re glad you enjoyed the well-planned excursions to such beautiful and historic sites, and that the Luxuria coach added an extra layer of comfort to your journey. It’s great to know that your first coach trip was such a success, and we hope to welcome you on many more adventures with Leger! Kind regards Leger Customer Relations Team (TT)

AMAZING DANUBE RIVER CRUISE

This truly was a great trip, made absolutely perfect by our driver team, Annmarie and John. They were so friendly and cheerful, the very best team we've ever had! They were so genuinely enthusiastic, seemed like they loved the job, and were always so pleased to greet and chat to everyone on the coach. They initiated a great rapport amongst all of us, and even on the long haul bits, kept us entertained serving drinks, coming down the coach to chat to us, checking we were all OK, putting on 3 brilliant films and a quiz! Hooray for Annemarie and John!! and the itinerary itself was amazing too! We just packed so much in. The only suggestions for improvement we can think of are the following: Not too impressed with Irish Ferries (which is nothing to do with Ledger), and that some people on our trip were not too impressed with the food on the ship Serenade 1. The Coffee on the Irish Ferries ship we came home on was AWFUL!! However, everything else was brilliant - and the getting us there and back on the feeder coaches was so excellently done, too. We're booked on another trip for next year with you already!!

Thank you for sharing such a positive and detailed review of your recent trip! It's wonderful to hear that Annmarie and John made your experience so memorable with their cheerful attitudes and genuine enthusiasm. It's clear they went above and beyond to create a friendly and enjoyable atmosphere on the coach, making the long journeys much more pleasant. The activities they organised, like serving drinks, chatting with everyone, and hosting a quiz, really added a special touch to the trip. It's also great to know that the itinerary packed in so much and that you're already looking forward to your next trip. Your feedback about Irish Ferries and the food on the Serenade 1 is appreciated—though those aspects are outside of the tour operator's control, it's always valuable to know where improvements could be made. Overall, it sounds like you had an incredible time, and we're thrilled that you've already booked your next adventure with us! Kind regards, Leger Customer Relations Team (TT)

A great scenic tour to experience

Hotel was brilliant. Single room small but adequate, view over lake stunning. Food, staff, facilities very good. Upgraded to silver service coach which was great but drivers Heidi and Mick were very overbearing with their 'rules', both very annoying and unnecessary. They need to learn its not what you say, its the way that you say it. With different drivers this would have been a faultless holiday, shame their attitude was so dogmatic and unfriendly.

Thank you for your feedback on your recent scenic tour. We're glad to hear that you enjoyed the hotel, the stunning view, and the food and facilities. It’s also great to know that you found the upgraded Silver Service coach to be a positive aspect of your trip. However, we’re sorry to learn about your experience with your drivers. We appreciate your honest comments regarding their approach, and we’ll be passing these on to the relevant department. Thank you for bringing this to our attention, and we hope to welcome you on another tour in the future. Kind regards Leger Customer Relations Team (TT)

German Adventures, North to South, East to West top to bottom, side to side

The spread of the travel experience of the 'Grand Tour of Germany' gave me a wonderful, balanced view of towns, cities and countryside of this beautiful country. This holiday would not have been as successful without the calm guidance, thoughtful support and fine driving skills of Mark and Kevin. They delivered us to various places at great distances always arriving on schedule to meet up with the local tour guides. On top of that, Mark was fluent in German and had a wealth of historical and geographical knowledge which he related in an interesting, composed and relaxed manner (without any notes). I always felt safe and secure under their wings. As far as accommodation was concerned, there were strong contrasts. The hotels were generally good but it was disappointing that some had no air conditioning. When day-time temperatures were above 30 degrees C, the more elderly holidaymakers had difficulties. My hot, single room in the Black Forest hotel was the size of a cell with a low, narrow truckle bed. This was in extreme contrast with my magnificent room in Brussels where I felt pampered with a king-size bed. It is important that no parts of a holiday should feel sub-standard. All-in-all, I thank Leger for an enjoyable and well-organised holiday.

Thank you for sharing your detailed feedback on the "Grand Tour of Germany." We're thrilled to hear that Mark and Kevin's expertise, calm guidance, and Mark's fluency in German contributed significantly to your experience, ensuring smooth and timely arrivals at each destination. It's wonderful to know that their knowledge and professionalism made you feel safe and well-supported throughout the journey. We appreciate your candid comments about the accommodation. While it's great to hear that some hotels exceeded expectations, we understand the importance of consistency in comfort, especially regarding room size and amenities like air conditioning, particularly during hot weather. Your feedback on these contrasts is valuable, and we'll ensure it's taken into account for future tours. Thank you for choosing Leger for your German adventure, and we hope to welcome you on another well-organised and enjoyable trip in the future! Kind regards, Leger Customer Relations Team (TT)

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Leger Holidays   Reviews

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Reviews 4.4.

4,899 total

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Wow! What a holiday! Lake Garda didn't disappoint the place was beautiful! Our visits to Lemoine, Verona and Venice were superb. Much gratitude to our two drivers Steve and James who got us there safely and with great humour a credit to Ledgers! Hotel la Vela was very nice, clean comfy room with balcony, helpful staff, food a little disappointing but could always find something to eat. Park Inn Leige airport hotel was lovely on our first and last night of holiday, superb breakfast. All in all lovely holiday we will be back, thankyou

Date of experience : August 31, 2024

Reply from Leger Holidays

It’s fantastic to hear that you had such a wonderful holiday! Lake Garda sounds stunning, and it’s great to know that your visits to Lemoine, Verona, and Venice were superb. We’re thrilled that Steve and James made the journey enjoyable with their humor and care. It’s good to hear that Hotel La Vela was comfortable and that the staff were helpful, even though the food didn’t quite hit the mark. On the other hand, it’s great to know that the Park Inn Liege airport hotel was a highlight with its superb breakfast. Thank you for your kind words and for choosing to share your experience. We look forward to welcoming you back on your next holiday! Kind regards, Leger Customer Relations Team (TT)

All Quiet on the Western Front

As always this was an excellent holiday. Having not tried a Battlefield Tour before my anxieties were immediately allayed by Mark Allen our excellent tour guide. His passion, knowledge, humour and patience shone through at all times. Dave our driver was the consummate professional. His quiet sense of humour and driving skills were outstanding. Due to being one driver only both Dave and Mark had to work extra hard to make sure all our expectations were managed and fulfilled. They did so again with aplomb. Novotel Centrum Ypres was comfortable and friendly. Breakfast was plentiful and the central location made it easy to enjoy the numerous cafes in the town as well as the Menin gate ceremony. The content of the tour had something for everyone and I would heartily recommend it to any Battlefield newbies such as myself.

Date of experience : September 09, 2024

Everything was 200 percent perfect

Everything was 200 percent perfect. Thank you Heidi and Mick as they went the extra mile, were informative, helpful, knowledgable and knew when to be quiet. The weather was wet and misty which could not be helped, the food excellent, the hotel excellent and the hotel staff. A small hick up on the way home and a short wait in Swansea and a taxi driver that thought he was Billy Wizz. The coach was comfortable, the drivers skilled and stops were adequate and good locations.

Date of experience : September 16, 2024

Just been on the little trains of Austria

Just been on the little trains of Austria holiday with my mother. To be honest I could not fault anything, the coach was extremely comfortable, the hotel was really nice, lovely big rooms, two swimming pools with good food and service. But what made it a brilliant holiday was the two drivers Paul and Jonathan, they were knowledgeable, entertaining and made sure we all had a great time.

Date of experience : September 07, 2024

It’s fantastic to hear that you had such a wonderful holiday! Lake Garda sounds stunning, and it’s great to know that your visits to Lemoine, Verona, and Venice were superb. We’re thrilled that Steve and James made the journey enjoyable. It’s good to hear that Hotel La Vela was comfortable and that the staff were helpful, even though the food didn’t quite hit the mark. On the other hand, it’s great to know that the Park Inn Liege airport hotel was a highlight with its superb breakfast. Thank you for your kind words and for choosing to share your experience. We look forward to welcoming you back on your next holiday! Kind regards, Shearings Customer Relations Team (TT)

Just returned from Colditz

Just returned from Colditz, Dambusters & The Great Escape tour. Thoroughly recommend this trip to others. I knew there would be a lot of travelling, but if you want to see these places, then it is necessary. The coach was very comfortable, with plenty of legroom and an onboard toilet for those who needed it. It was a nice touch to be able to watch the well-known films The Colditz Story, The Dambusters and The Great Escape during the long coach journey, as well as other interesting dramas/documentaries. Our guide Norman was very knowledgeable and kept us informed in an interesting way before, during and after each visit verbally and with useful handouts. For example, he led the optional excursion around Berlin, taking in various key landmarks and pointing out changes to the layout since 1945. For me, Norman made the trip by providing any extra information he could to those of us who were visiting a relative's burial place for the first time, in my case the Berlin War Cemetery to leave a tribute to my cousin William J Craddock of 97 Squadron, killed in Jan 1944 during a night raid with Bomber Command. I have been on three Leger trips now, and enjoyed them all, but this one will have special memories. Thanks to all concerned.

Tour was High Lights of Spanish Coast…

Tour was High Lights of Spanish Coast and Barcelona. Not an enjoyable experience.. 17-13 hours on coaches outbound and inbound.. knew coach travel integral part of reaching destination but was not made aware of the length of time these journeys would be. Lots of swollen ankles! Drivers were below par based on previous experience.. seemed indifferent.. not very interactive with their group.. Gave out info sparingly..Optional trips were cancelled due to lack of numbers. Won’t be doing this type of holiday again …very disappointed .. it was more of an endurance test than a holiday. One to avoid!!

Date of experience : August 24, 2024

Dear Margaret, I regret to hear that certain aspects of your recent holiday did not meet your expectations. Your feedback is important to us, and we will ensure that it is shared with our internal teams for a thorough review of our services. Identifying areas where we can make improvements is crucial, and we appreciate you bringing these concerns to our attention. Many thanks, Leger Customer Relations

cruising the Danube to Vienna then coach to Austria Tyrol

coach drivers friendly helpful lovely cruise ship with a friendly crew,delicious lots of choice of food suitable for all allergies.beautiful scenery,good excursions.water,hot drinks available.made lots of friends.only down side on ship was noisy going through locks at night.lack of entertainment.The stay in Austria hotel not very good.Not much choice with food.Had to pay for water.Not much fruit or healthy choices.Austria fantastic though,beautiful.Fantastc day up the mountain on cable car then great town in Innsbruck and water fallsthe day before.very good orgaization.Enjoyed ourselves so much thankyou

Date of experience : August 26, 2024

Thank you for your feedback, Margaret! It’s wonderful to hear that you enjoyed the cruise along the Danube and the friendly atmosphere created by both the coach drivers and the ship's crew. We're glad you found the food delicious and suitable for all dietary needs, and that you made new friends while taking in the beautiful scenery and well-organised excursions. However, we’re sorry to hear that the stay in Austria didn’t quite meet your expectations, especially with the limited food choices and lack of healthy options at the hotel. Despite these downsides, it's great to hear that you had such a fantastic time exploring Austria, especially the cable car ride, Innsbruck, and the waterfalls. We’re delighted that you enjoyed your holiday overall and hope to see you on another adventure soon! Thank you again for sharing your experience. Kind regards, Leger Customer Relations Team (TT)

Coach and river cruise

On the ship staff looked after us well although the man explaining next day’s excursions went on and on making it boring to listen to. Food was mixed, some good and some not so good like watery soup. Coach crew John and Anne Marie were extremely helpful and made the long journeys and excursions more enjoyable.

Thank you for sharing your experience. It's great to hear that the coach crew, John and Anne Marie, made your journey and excursions enjoyable. We’re also glad that you felt well looked after by the ship's staff. We apologise for the issue with the excursion briefings and the mixed quality of the food. Your feedback is valuable and will be shared with the relevant teams to improve future experiences. If you have any more comments or need further assistance, please let us know. Kind regards, Leger Customer Relations Team (TT)

Great crew Anthea and Steve brilliant…

Great crew Anthea and Steve brilliant coach really nice, nice hotel in Belgium very nice, what a shame about hotel in Austria no bed side lights no shower only bath with mixer tap and hand shower with a hook to hang it up no riser rail would like to do holiday again but not at that hotel

Our first coach tour,it was amazing,our…

Our first coach tour,it was amazing,our 2 drivers Ian and Brian,and our tour guide Chris were exceptional ,very helpful and welcoming..Chris's knowledge about western front battles,cemeteries and some stories about military personal made the tour very real and brought it to life , we were on 'all quiet on western front' tour ...it certainly won't be our last

Date of experience : September 06, 2024

Thank you for sharing your wonderful experience! It’s fantastic to hear that Ian, Brian, and Chris made such a positive impact on your first coach tour. Chris’s expertise and storytelling sound like they really enhanced your understanding of the Western Front. We’re thrilled to hear that you enjoyed the "All Quiet on the Western Front" tour and that you’re already looking forward to your next adventure. If you need any help planning your future trips or have any other feedback, feel free to contact us directly. Kind regards, Leger Customer Relations Team (TT)

Lovely resort

Lovely resort, friendly staff in the Hotel. Very disappointed with Drivers. Arrogant, gave wrong information and 15 hour journeys with 2 x 30 minute breaks plus I comfort stop was harrowing especially as some of those long days were spent looking for hotels!

Fabulous holiday with great company.The…

Fabulous holiday with great company.The scenery and optional trips were great value. Our drivers Matt and Gary were exceptional and worked very hard to ensure that everyone had the best time..the hotels chosen were excellent.Highly recommended.

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a fabulous holiday and enjoyed the stunning scenery and optional trips. It's great to know that Matt and Gary made such a positive impact on your experience, going above and beyond to ensure everyone had a fantastic time. We're also pleased that the hotels met your expectations. We truly appreciate your recommendation and look forward to welcoming you on another adventure soon! Kind regards, Leger Customer Relations Team (TT)

Cruising the Danube to Vienna

Taxi arrived early but we were ready, transfer to feeder coach called “Grace” was great Neil & Glen the drivers were very cherry. Our main crew were Anne-Marie & Jon, they were fantastic, made everyone welcome, very bubbly. The holiday was brilliant, we were aboard the MS Serenade 1, lovey & comfortable ship, lovely spacious cabin, all crew friendly & eager to help. I asked for a softer pillow after the first night & when I got back after our excursion I had one, Hotel Sonnschien was very nice, lovely large room & comfortable. The food was not to everyone’s liking but that’s just the English taste I think. All in all we (party of 4) had a brilliant holiday. Our feeder coach with drivers Matt & Mark to start our journey home went very well, with a transfer at Gordano services to a smaller coach then on to meet our taxi home went smoothly for us.

It sounds like you had a fantastic holiday experience! From the early and efficient taxi transfer to the feeder coach with cheerful drivers Neil and Glen, everything seemed to run smoothly from the start. Anne-Marie and Jon's warm and bubbly personalities added a special touch to your journey, making everyone feel welcome. Your time aboard the MS Serenade 1 seems to have been a highlight, with a comfortable ship, spacious cabin, and a helpful crew who were quick to accommodate your needs, like providing a softer pillow. The Hotel Sonnschien also left a positive impression with its large, comfortable rooms, even if the food didn't suit everyone's taste—sometimes, that's just a matter of personal preference. It's great to hear that the journey home went just as smoothly, with Matt and Mark ensuring a seamless transfer at Gordano services. Overall, it sounds like you and your group of four had a brilliant holiday! Kind regards, Leger Customer relations Team (TT)

Long Coach Travel

Time spent on the coach between cities was far too long. In order to beat the traffic we had to have 6am starts. Sometimes people overslept because we were so tired. The tour is not in proportion to sight seeing/travelling. Think carefully before booking this because the distances involved are vast. I should have thought twice.

Dear Carolyn, Thank you for taking the time to provide your feedback. We're sorry to hear that the long travel times between cities impacted your experience with us. We understand that early starts and extended periods on the coach can be tiring, and we do our best to balance travel and sightseeing on our tours. However, we recognise that the distances involved can sometimes make for long days. Your feedback is valuable, and we will certainly take this into consideration as we review and refine our itineraries to improve the overall experience for our guests. We appreciate your feedback and hope to have the opportunity to welcome you on another holiday in the future. Many thanks, Leger Customer Relations

Imperial cities tour

Imperial cities tour. There was too much coach travel and very early morning departures to cram the itinerary into the timeframe. Our tour drivers were excellent and impressed with their expert handling of very trying driving conditions…due to storm Boris. General organisation of feeder coaches etc was efficient. The three main cities were worth visiting even in the biblical deluge.

Croatia holiday

Coach and our drivers Rich and Marcus was good, bar service regular and plenty of choice. Overnight stops on our journey to Croatia were brilliant but the hotel in Croatia the Crystal Sunny is very dated, typical 70's style and.only offers a buffet service which means luke warm or cold food. The choices were not brilliant snd felt more like a staff canteen in a hospital. We tended to eat out during our trips then just have a light bite in the evening. Bar service, too was awful as you could only get served at the pool bar up to 1800hrs. Leger often use these lower class hotels as their main part of the tour as we had the same experience on the Spectacular Austria tour we did in 2022. Why? The overnight hotels are always far better. Because of this we have made the decision to travel with other operators in future, who offer a higher standard for the £3800 holiday cosy. One other suggestion is to print in your brochures that the loo facilities on Luxuria coaches are NOT expected to be used as we were constantly reminded yrt they drive for 3+ hours before taking breaks.

Date of experience : September 01, 2024

Thank you for taking the time to share your detailed feedback. We’re glad to hear that the coach and your drivers, Rich and Marcus, provided a good experience and that the bar service and overnight stops on the way to Croatia were enjoyable. However, we’re sorry to hear about the disappointment with the Crystal Sunny hotel in Croatia. It’s understandable that a dated atmosphere, limited food choices, and poor bar service would take away from the overall holiday experience. We take your comments about the hotel’s buffet and service seriously and will pass this along for review. Thank you again for your honest feedback, and we wish you all the best with your future travel plans. Kind regards Leger Customer Relations Team (TT)

A fantastic holiday with Marcus & Richard

A fantastic holiday with Marcus and Richard in Austria! They were great drivers and provided excellent service in a friendly but professional way. Gasthof Ascherwirt was beautiful with tasty and substantial food and comfy rooms in a spectacular mountain setting. The excursions were well planned and interesting - Innsbruck, Krimml, Salzburg, Eagles Nest and the stunning Lake Ashensee. Luxuria coach Luna was a real treat with roomy, comfy chairs and seat back entertainment. Hotels on route were good - especially the Crowne Plaza. This was our first coach trip and we were very impressed with Leger. Jan Harrison and The Rabble.

Thank you for sharing your wonderful experience of your Austria holiday with Leger! It’s fantastic to hear that Marcus and Richard made your trip so enjoyable with their friendly yet professional service. The Gasthof Ascherwirt sounds like the perfect base with its comfortable rooms, delicious food, and stunning mountain views. We’re glad you enjoyed the well-planned excursions to such beautiful and historic sites, and that the Luxuria coach added an extra layer of comfort to your journey. It’s great to know that your first coach trip was such a success, and we hope to welcome you on many more adventures with Leger! Kind regards Leger Customer Relations Team (TT)

AMAZING DANUBE RIVER CRUISE

This truly was a great trip, made absolutely perfect by our driver team, Annmarie and John. They were so friendly and cheerful, the very best team we've ever had! They were so genuinely enthusiastic, seemed like they loved the job, and were always so pleased to greet and chat to everyone on the coach. They initiated a great rapport amongst all of us, and even on the long haul bits, kept us entertained serving drinks, coming down the coach to chat to us, checking we were all OK, putting on 3 brilliant films and a quiz! Hooray for Annemarie and John!! and the itinerary itself was amazing too! We just packed so much in. The only suggestions for improvement we can think of are the following: Not too impressed with Irish Ferries (which is nothing to do with Ledger), and that some people on our trip were not too impressed with the food on the ship Serenade 1. The Coffee on the Irish Ferries ship we came home on was AWFUL!! However, everything else was brilliant - and the getting us there and back on the feeder coaches was so excellently done, too. We're booked on another trip for next year with you already!!

Thank you for sharing such a positive and detailed review of your recent trip! It's wonderful to hear that Annmarie and John made your experience so memorable with their cheerful attitudes and genuine enthusiasm. It's clear they went above and beyond to create a friendly and enjoyable atmosphere on the coach, making the long journeys much more pleasant. The activities they organised, like serving drinks, chatting with everyone, and hosting a quiz, really added a special touch to the trip. It's also great to know that the itinerary packed in so much and that you're already looking forward to your next trip. Your feedback about Irish Ferries and the food on the Serenade 1 is appreciated—though those aspects are outside of the tour operator's control, it's always valuable to know where improvements could be made. Overall, it sounds like you had an incredible time, and we're thrilled that you've already booked your next adventure with us! Kind regards, Leger Customer Relations Team (TT)

A great scenic tour to experience

Hotel was brilliant. Single room small but adequate, view over lake stunning. Food, staff, facilities very good. Upgraded to silver service coach which was great but drivers Heidi and Mick were very overbearing with their 'rules', both very annoying and unnecessary. They need to learn its not what you say, its the way that you say it. With different drivers this would have been a faultless holiday, shame their attitude was so dogmatic and unfriendly.

Thank you for your feedback on your recent scenic tour. We're glad to hear that you enjoyed the hotel, the stunning view, and the food and facilities. It’s also great to know that you found the upgraded Silver Service coach to be a positive aspect of your trip. However, we’re sorry to learn about your experience with your drivers. We appreciate your honest comments regarding their approach, and we’ll be passing these on to the relevant department. Thank you for bringing this to our attention, and we hope to welcome you on another tour in the future. Kind regards Leger Customer Relations Team (TT)

German Adventures, North to South, East to West top to bottom, side to side

The spread of the travel experience of the 'Grand Tour of Germany' gave me a wonderful, balanced view of towns, cities and countryside of this beautiful country. This holiday would not have been as successful without the calm guidance, thoughtful support and fine driving skills of Mark and Kevin. They delivered us to various places at great distances always arriving on schedule to meet up with the local tour guides. On top of that, Mark was fluent in German and had a wealth of historical and geographical knowledge which he related in an interesting, composed and relaxed manner (without any notes). I always felt safe and secure under their wings. As far as accommodation was concerned, there were strong contrasts. The hotels were generally good but it was disappointing that some had no air conditioning. When day-time temperatures were above 30 degrees C, the more elderly holidaymakers had difficulties. My hot, single room in the Black Forest hotel was the size of a cell with a low, narrow truckle bed. This was in extreme contrast with my magnificent room in Brussels where I felt pampered with a king-size bed. It is important that no parts of a holiday should feel sub-standard. All-in-all, I thank Leger for an enjoyable and well-organised holiday.

Thank you for sharing your detailed feedback on the "Grand Tour of Germany." We're thrilled to hear that Mark and Kevin's expertise, calm guidance, and Mark's fluency in German contributed significantly to your experience, ensuring smooth and timely arrivals at each destination. It's wonderful to know that their knowledge and professionalism made you feel safe and well-supported throughout the journey. We appreciate your candid comments about the accommodation. While it's great to hear that some hotels exceeded expectations, we understand the importance of consistency in comfort, especially regarding room size and amenities like air conditioning, particularly during hot weather. Your feedback on these contrasts is valuable, and we'll ensure it's taken into account for future tours. Thank you for choosing Leger for your German adventure, and we hope to welcome you on another well-organised and enjoyable trip in the future! Kind regards, Leger Customer Relations Team (TT)

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Hotel was a let down but tour was good

D-DAY LANDINGS (4 DAY TOUR) Hotel was a let down, refused to serve dinner and tea because of a lack of staff, vodka and coke was €11. The position of this hotel doesn't suit the tour at all. A positive is that the breakfast was nice and lots of choice. The tour itself is fast paced and time restricted so you don't get a proper look around. But with the time we did have the tour guide (Ian) was brilliant and very knowledgeable. The staff on the coach are a credit and look after you well. Advise - use a hotel closer to the beaches because ibis falaise doesn't fit the itinery very well and takes even more time to get to the beaches.

Date of experience : 06 September 2024

Reply from Leger Holidays

It sounds like your D-Day Landings tour had some highs and lows. It's disappointing that the hotel didn't meet your expectations, especially with the issues around dinner service and the high cost of drinks. It seems like the location of the hotel wasn't ideal for the tour, adding unnecessary travel time and taking away from the experience. On the bright side, it's great to hear that the breakfast was enjoyable and that the tour guide, Ian, was excellent in sharing his knowledge. The drivers also seem to have made a positive impact on your trip. Thank you for your feedback, we hope to welcome you back on another tour in the future. Kind regards, Leger Customer Relations Team (TT)

Just back from a trip to the Edinburgh…

Just back from a trip to the Edinburgh Tattoo Our two fabulous drivers Roddy and Dave safely escorted and drove us all to several interesting places throughout the week. They were caring and friendly knowledgeable guys thoughtfully using their skills to help many people travelling. The hotel, food and staff were excellent too. A very enjoyable experience.

Date of experience : 12 August 2024

Thank you for taking the time to share your wonderful experience on your recent trip to the Edinburgh Tattoo. I'm delighted to hear that Roddy and Dave made your journey so enjoyable with their caring and knowledgeable approach. It's great to know they ensured your safety and comfort while adding value to your trip with their insights. I'm also pleased to hear that the hotel, food, and staff met your expectations, contributing to a memorable and enjoyable experience overall. We aim to provide our guests with a seamless and enjoyable holiday, and it's fantastic to hear that we succeeded in doing so for you. Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you on another adventure in the future! Kind regards, Leger Customer Relations Team (TT)

Excellent Trip

Marcus and Richard were both excellent tour guides and really helped to make the All Inclusive Austria Tour a success. The itinerary was well planned out, but the number of small Austrian ski resorts did get a bit repetitive, however Marcus and Richard did a great job of enhancing the final day with a trip to Rattenberg which mixed things up nicely. The Innsbruck tour was a highlight, the guide's grasp of the English language was brilliant and as such his tour was entertaining and informative. The boat trip on the final day at Achensee was nice but lasted a bit long given the coffee and cake was served immediately and the trip itself was covering the same ground. If it was of the whole lake it might be a bit more interesting. The hotel in Austria was great, though their pillows were very poor, everything else was top notch and I would happily stay there again. The overnight hotels in Brussels were also an improvment on the ones I stayed in last year on a Shearings trip to Austria (Salzburg, Vienna, Mondsee etcetera). Overall I would definitely do this trip again, and would recommend it highly to others as well.

Date of experience : 24 August 2024

Thank you for your detailed feedback on the All Inclusive Austria Tour! We're thrilled to hear that Marcus and Richard made a positive impact on your experience with their excellent guidance and support. We're glad you enjoyed the well-planned itinerary and the highlights, including the Innsbruck tour and the trip to Rattenberg. Your feedback on the boat trip at Achensee is valuable, and we'll consider your suggestion to enhance the experience in the future. We're sorry to hear about the pillows at the hotel but are pleased that the overall quality of your stay was positive. It's great to know that the improvements in the overnight hotels were noted and appreciated. Thank you for your recommendation and for choosing to travel with us. We look forward to welcoming you on another fantastic trip soon! Kind regards Leger Customer Relations Team (TT)

Spectacular Austria

We have just got back from our Spectacular Austria trip,And what a Spectacular trip it was.Firstly our Luxuria crew Nana and Leah were Oustandingly Professional,Kind,Hard Working and Wonderful.Truly The Best.Secondly The Hotel was Fantastic,meals ,Room and staff were Top Notch.Thirdly Our fellow passengers were the best company too.Austria was Beautifully Breathtaking.We were treated to such an Amazing Crew tending to our every need to make sure our holiday ran smoothly with no stress on us all,for us to fully enjoy everything.What A Treat Its Been.Heads Upto LEDGER.for a slick operation.

Date of experience : 10 August 2024

Thank you so much for your glowing feedback! We’re thrilled to hear that your Spectacular Austria trip truly lived up to its name. It's wonderful to know that Nana and Leah made such a positive impression. They are indeed an outstanding team, and we’re delighted that their professionalism, kindness, and hard work contributed to your enjoyable experience. We’re lucky to have them on board, and your kind words will certainly be passed along to them. We're also pleased that your hotel stay was fantastic, with top-notch meals, a comfortable room, and attentive staff. It's always our goal to ensure that every aspect of your holiday is enjoyable and stress-free, and it sounds like we succeeded in doing that for you. It's great to hear that you found Austria to be breathtakingly beautiful and that your fellow passengers added to the enjoyment of your trip. We’re thrilled that you felt well taken care of and could fully relax and enjoy everything this beautiful destination has to offer. We look forward to welcoming you on many more slick and stress-free holidays in the future! Kind regards, Leger Customer Relations Team (TT)

Commando Operations of WWII

I have just returned from a Leger Battlefield tour, Commando Operations of WWII. I would like to thank our tour guide Ben, this was the second tour I have done with Ben as the guide. He is enthusiastic, his knowledge of WWII Operations is vast and you certainly understand what happened and why when you visit locations.

Date of experience : 19 August 2024

Thank you for sharing your experience from the Commando Operations of WWII tour. It's wonderful to hear that you had such a positive experience and that Ben, your tour guide, played such a significant role in making the tour informative and engaging. His enthusiasm and deep knowledge of WWII operations clearly left a lasting impression, helping you fully understand the historical significance of the locations visited. If you have any other tours in mind or need assistance with future bookings, feel free to contact us. We look forward to welcoming you on another memorable journey soon! Kind regards Leger Customer Relations Team (TT)

The Rise and Fall of the Third Reich.

I recently went on a 12 day trip called:- The Rise and Fall of the Third Reich. I had hoped to get on the earlier trip which would have been cheaper by £300 but as it happened and (being a bucket list trip), I just about afforded this on top of an expensive 'single supplement' not knowing that the upgrade was to travel by Luxuria. Fortunately, I had the best seat on the coach with plenty of leg room because there were 8 seats free. I have to say that I thoroughly enjoyed the "whole" trip and the guide Mr David McCormack was absolutely brilliant; faultless in fact and the two driver's Mark and Nick were excellent in every sense. All 3 are an asset to Leger's and they are lucky to have them at their behest. We had a great bunch of traveller's onboard and I met some really good friends resulting in a WhatsApp group. Apart from the extortionate single-supplements, I have no hesitation in recommending this particular trip. As a consequence of my experience, I booked a further holiday with Leger and a lovely lady by the name of Adelle sorted me out and gave brilliant service and information.

Thank you for sharing your experience on "The Rise and Fall of the Third Reich" trip. We're delighted to hear that, despite the higher cost and single supplement, you found the journey to be thoroughly enjoyable. It's fantastic that you had the best seat on the Luxuria coach and that your guide, David, along with your drivers Mark and Nick, made such a positive impression. We're proud to have such dedicated professionals on our team, and it's wonderful to know they enhanced your trip. We're also glad to hear you made lasting friendships with fellow travelers. It's great to hear that Adelle provided you with brilliant service when booking your next holiday—we’re excited to welcome you back on another Leger adventure! Thank you for recommending this trip, and we look forward to creating more memorable experiences for you. Kind regards Leger Customer Relations Team (TT)

What a fantastic experience

What a fantastic experience. Cannot fault Leger at all. Our drivers Paul and Johnathan Wallis were the ultimate professionals with a sense of humor that kept us in stitches. Information was spot on and relayed clearly and efficiently. The Park Hotel in Kilmarnock was spotless, the food amazing and all the staff were a delight. There was a lot packed into five days but it was well worth it. So pleased with Leger that I've booked 15days over Christmas and New Year to Italy. Keep up the good work Leger.

Thank you so much for your wonderful feedback Val! It’s fantastic to hear that you had such an enjoyable experience with Leger, and we truly appreciate your kind words. We're delighted that Paul and Johnathan made your trip so memorable with their professionalism and sense of humor. Our drivers strive to provide both a safe journey and an enjoyable atmosphere, so it's great to know they kept you informed and entertained throughout. It's also lovely to hear that your stay at the Park Hotel in Kilmarnock exceeded your expectations, with spotless accommodations, amazing food, and delightful staff. We always aim to offer a well-rounded experience, and we're glad that everything met your standards. We're thrilled that you're so pleased with Leger that you've already booked a 15-day trip to Italy over Christmas and New Year! We're confident that your upcoming holiday will be just as wonderful, if not better. Thank you for your continued trust in Leger. We look forward to providing you with many more fantastic travel experiences. Kind regards, Leger Customer Relations Team (TT)

Beautiful holiday in every respect.

My son and I returned from our holiday - Summertime Alpine Highlights and Swiss Mountains Railways. We had a wonderful time from beginning to end made even more enjoyable by our two drivers, Paul and Bart. You couldn’t have chosen two nicer people to accompany us. They were both kind, funny and more than helpful in every respect. The whole holiday was a wonderful experience with such beautiful scenery, a nice hotel (except for the last night near Paris where there wasn’t even a bar for a drink and snacks - however our drivers had forewarned us so we did buy something to eat in our rooms at the previous stop on the motorway and had told us we could try and eat something in a place near the hotel). We were so lucky with the weather which was a bonus. I would fully recommend this trip. PLEASE convey our thanks to both Paul and Bart and if they work together as a team on other trips they will be a great asset. Many thanks.

It sounds like you had an absolutely wonderful holiday on the "Summertime Alpine Highlights and Swiss Mountains Railways" tour! Paul and Bart seem to have truly enhanced your experience with their kindness, humor, and helpfulness. The beautiful scenery, nice accommodations, and great weather must have made the trip even more memorable. It's great to hear that despite the minor inconvenience of the last night's hotel near Paris, the drivers kept you well-informed and prepared. Your positive feedback and recommendation of the trip speak volumes, and I'm sure Paul and Bart will appreciate knowing how much they contributed to your enjoyment. We look forward to welcoming you on tour again soon. Kind regards Leger Customer Relations Team (TT)

The hotel left the bed as a double but…

The hotel left the bed as a double but only gave a single cover I asked for more cover but did not get what I wanted the hotel was old fashion I am sure there are better hotels also no tea making in the rooms also no English speaking to I was really disappointed with the main hotel before I book with you again I will view the hotel

Date of experience : 13 September 2024

Had a fantastic time

Had a fantastic time, only downside was the hotel owner very rude made to feel unwelcome. You have 2 brilliant drivers especially Chris who was very helpful, friendly? , funny and a genuinely nice guy who helped everyone, definitely would Tavel with them again.

Thank you for sharing your experience with us! I'm thrilled to hear that you had a fantastic time and that your drivers, especially Chris, made your trip enjoyable with their helpfulness, friendliness, and sense of humor. I’m sorry to hear about your experience with the hotel owner, though. It's disappointing that you felt unwelcome, and we will certainly look into this matter. Your comfort and satisfaction are our priorities, and we will address this with the hotel management to ensure future guests have a more positive experience. We’re delighted to know that you would travel with us again, and we look forward to welcoming you on your next adventure! Kind regards, Shearings Customer Relations Team (TT)

Picturebook Italy

We went on the 12 day Picturebook Italy tour at the end of July. Overall we had a lovely time, even though it was very hot throughout and we stayed in some hotels that had no air conditioning which was very uncomfortable. Our enjoyment was enhanced by the great tour reps we had, Pete and Sandra who looked after us so well, and our fellow travellers on the Luxuria Coach. There was a lot of travelling involved, 2 days to get to Italy and 2 days to return although both the overnight hotels we stopped at were very nice. There was also some wonderful scenery to admire, especially returning home through Switzerland. We visited many places, beginning at Lake Garda and taking in Venice, Rome, Sorrento, Florence,Pisa and finishing at Lake Maggiore, so it required a lot of early starts and stopping at a number of different hotels of varying quality! Nevertheless as a taster for seeing different parts of Italy it was very enjoyable, although travelling by Luxuria is a must due to the amount of time that is spent on the coach.

Date of experience : 29 July 2024

Thank you for sharing your experience of the Picturebook Italy tour! It’s wonderful to hear that you enjoyed the overall trip despite the challenges of the heat and lack of air conditioning at some hotels. It’s great that Pete and Sandra made a positive impact on your journey and that the Luxuria Coach added to your comfort during the extensive travel. Your description of the scenic beauty, especially through Switzerland, and the variety of places you visited paints a vivid picture of the tour’s highlights. It’s clear that you had a memorable experience exploring Italy's diverse locations, from Lake Garda to Lake Maggiore. Thank you again for your detailed feedback, and we hope your next adventure is equally enjoyable! Kind regards, Leger Customer Relations Team (TT)

In Good Hands

I was nervous going Abroad alone for the first time. But Leger made everything easy,even being picked up/returned door -to -door. Well organised trip and all the staff cared about their customers and put a lot of effort into ensuring our safety and comfort/smooth transitions.You never felt abandoned. Lots of fun too -fellow Solo’s really friendly,but you could go off alone if preferred.The drivers were approachable ,happy to explain how to get to places of interest on days out. We all ate together in the evening,so no awkward phone/book-reading.... I would recommend Leger for value for money and have already booked my next holiday!

Thank you so much for sharing your positive experience with us. I'm thrilled to hear that your first solo trip abroad with Leger was such a success and that our team made you feel safe, comfortable, and well-cared-for throughout the journey. It's wonderful to know that the door-to-door service and the organisation of the trip helped ease your nerves. Our team works hard to ensure that every traveler, especially those on solo trips, feels supported and never alone unless they choose to be. It's great to hear that you enjoyed the company of fellow solo travelers while also having the freedom to explore on your own. We're delighted that you found your drivers approachable and helpful, and that the group dinners added to the enjoyment of your holiday. Your recommendation means a lot to us, and we're excited that you've already booked your next adventure with Leger! Thank you again for your kind words, and we look forward to providing you with another fantastic experience on your upcoming trip. Kind regards, Leger Customer Relations Team (TT)

Great service, terrific crew, lovely holiday.

This was an excellent holiday, with a really terrific crew, Mark and Nick, who both looked after us all extremely well for the 9 days. Our Luxuria coach was super, very comfortable, and kept immaculately clean, with really sparkling wheels ! cleaned and polished every day. We have been on more than 20 Leger trips over the years, and this was certainly our best crew.

Date of experience : 03 August 2024

Thank you for your wonderful feedback on your recent holiday with Leger. We’re thrilled to hear that your experience was exceptional and that Mark and Nick provided such outstanding service. It’s fantastic to know that our Luxuria coach added to your comfort and enjoyment, and we appreciate your kind words about its cleanliness and maintenance. We’re proud of our team and will be sure to share your compliments with Mark and Nick. We’re delighted that this trip was one of your best experiences with us, and we look forward to welcoming you on another Leger adventure soon! Kind regards, Leger Customer Relations Team (TT)

Broadway Park Hotel

Excellent bank holiday weekend on the Isle of Wight at the Broadway Park Hotel. All the staff did so much to make the scooterists welcome. I will definitely go back for the scooter rally in 2025 and plan to make my booking with Ledger as it was so easy. Good points:- Nice clean double room and a good size. Nice cooked breakfast eat as much as you like. Good entertainment in evening. Ample and safe parking. Dinner bed and breakfast at a fair rate. The hotel could do with a face lift as it is a bit dated and the bar prices are steep even for a hotel.

Date of experience : 23 August 2024

Hi Aidan, Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great time at the Broadway Park Hotel and that the staff made you feel so welcome. It's wonderful to know that you enjoyed the room, breakfast, entertainment, and the safe parking. We also appreciate your feedback about the hotel’s appearance and bar prices. We’re always looking to improve and your comments will certainly be taken into account. We're delighted you found booking with Ledger easy and are excited to help you with your plans for the 2025! Many thanks, Leger Customer Relations

We did the D Day landings trip

We did the D Day landings trip. Mark the tour guide was excellent, plenty of information around the logistics of the war. Dean and Lawrence the drivers were amazing, nothing too much trouble. Hotel was an Ibis 3 star which was fine for us. Food nice and bar well stocked . Only downside was the transfer from stop 24 to Bristol, drivers lovely but seats very cramped so very uncomfortable. All in all the trip was fantastic with lots of stops and talks

Date of experience : 02 September 2024

Thank you for your detailed feedback on the D-Day Landings trip! We're delighted to hear that Mark provided excellent insights and that Dean and Lawrence went above and beyond to make your journey comfortable. It’s great to know that the hotel and food met your expectations. We appreciate your comments about the transfer from Stop 24 to Bristol and will look into ways to improve comfort on such journeys. Overall, we're thrilled that you had a fantastic trip and enjoyed the stops and talks. Thank you for choosing us for your travel experience! Kind regards Leger Customer Relations Team (TT)

This was the first time I have been on…

This was the first time I have been on a Leger tour and it was everything that I expected from the journey down to Normandy through to the places we visited. The tour guide Ben was very knowledgeable and helpful he really made the whole experience. I would highly recommend using Leger tours and will definitely be booking again soon.

Thank you for sharing your experience with us on your first Leger tour to Normandy! I'm thrilled to hear that your trip met all your expectations, from the journey down to the incredible places you visited. It's wonderful to know that Ben, your tour guide, played such a significant role in enhancing your experience with his knowledge and helpfulness. Our guides are passionate about what they do, and it's great to hear that Ben's expertise truly made your trip memorable. Your high recommendation and plans to book with us again soon mean a lot to us. We're looking forward to welcoming you on another adventure and continuing to provide you with fantastic travel experiences. Kind regards, Leger Customer Relations Team (TT)

Wonderful Holiday in Tuscany

Thank you Leger, and especially Roddy and Dave our drivers, for a wonderful holiday in Tuscany. This wasn't the first coach holiday I've done, so I was better prepared than some of my fellow travellers for the distances and times involved. It's important for anyone thinking of doing a coach holiday for the first time to appreciate they involve not only long periods of time travelling but also early starts and, occasionally, late evening dinners. If you don't like the idea of those perhaps it's not for you. However, if you can deal with those you will be rewarded with an amazing experience. I have just returned from the Treasures of Tuscany holiday. I was picked up from my door at 6.15am by a very good taxi driver who took me to the ferry coach at Havant - no stressful waiting for a private taxi. The feeder coach took me along the south coast picking up several people, one of whom was 30 minutes late. Luckily, though frustrating, this sort of problem is planned for so we still arrived at Stop 24 for our main coach no problem. If I have one criticism it's Stop 24. We were told the Tannoy system wasn't great - it isn't. It's not loud, or clear, with people actually shouting coach loading times. The screens are hard to read from the back of the hall. However, those apart, it works well and I don't have a problem with it. Here we loaded onto our Silver Service coach which was good. I had enough leg room and there was the option of listening to music or soundtracks from films on the main screen. The seats were comfortable. We met two of the highlights of our holiday. Roddy and Dave. I'm a guide at an international tourist attraction and I deal with thousands of people every year. When I do tours in the winter, when it's quieter, they last 45 minutes and I do maybe 4 or 5 in a day. I know how to deal with people and do my best to make their day a memorable and great time. I am in awe of Roddy and Dave for their friendliness, professionalism, humour and care over the nine days. Excellent. Not only are they great drivers - no hard breaking, speeding etc - just comfortable and you could drink your coffee without them sending it over your lap. They really looked after us too. The gentleman sitting next to me had hearing problems and they wrote down all the times he needed to be on time. On one of the excursions, so he didn't get lost, Dave said "I'll come with you and we can get lost together". If you travel on your own, as I do by choice, it's that care and knowing people are looking out for you, that brings me back. You won't get left behind. Now to the holiday. Two days there. These were fine even when it was Biblical rainfall on the way down - again good driving. The overnight hotels were ok for what they were. No complaints. First excursion - Florence. Stunning place. We were met by a guide, a lady, and we went up in the coach to Piazzale Michelangelo to look out across the city - beautiful. Then back down into the city. Be careful, if you are trying to listen and keep up with the guide as there're bikes, cars, mopeds etc and a lot of other groups to get mixed up in. Around lunchtime she let us go our own way and I explored a bit and had an excellent pizza. Food and drink prices are very good, I was surprised. Our main hotel was very nice but had a bit of a problem getting to grips with me being a vegetarian, and my three travel companions who were too. We had spinach and chips first day. But for next three evenings the food was much better and more interesting and the restaurant staff were very friendly and good fun. I did the Isle of Elba excursion which was fantastic. We were blessed with excellent weather and the ferry trip over and back were lovely. We were met by a guide who talked as Dave drove us round the island to Napoleon's house. It's historically important and set in beautiful scenery with stunning views. It was a highlight for me. Day 5, Siena. My word, when you first see this town it makes you gasp - it is so beautiful. We were let loose on our own and I explored as many places as I could and ate a magnificent ice-cream, again good value for money. Then on to San Gimignano. A beautiful town in stunning scenery again. Just wonderful. Day 6 Cinque Terre. Our only day of glum weather. Coach to La Spezia then met guide who got us on to the train to Cinque Terre. On our visit there was a yellow gale warning and the waves were crashing against the rocks. Far from making this a bad day it actually made it spectacular. We visited the harbour and the waves were crashing over the sea wall - fantastic. Last excursions - Pisa and Lucca. Pisa - you step through the gate and it takes your breath away. Everything has been cleaned recently and is bright white. Lucca lovely I loved this trip. I was planning my next on the coach home. It's not for everyone, but look at how much you see and it's amazing. Andiamo

Date of experience : 07 September 2024

Disappointed

Niall excellent informative guide. Unfortunately we were advised unable to use toilet; as driver announced at Dover they had done back to back tour therefore toilet half full, relieving myself in a woodland not my idea of a Luxuria tour, but had to on 2 occassions. On Wednesday we could use if an emergency as no toilets at sites visiting. Only 1 driver Tuesday and Thursday therefore no hot drinks served. Driver stated he did not want grass on coach therefore dust sheet put down H & S issue. No DVD player on coach therefore guide unable to play information relevant to the tour. Only 15 minutes for breakfast last day 6.30am pick up. Seem to cater for Legers requirements and not the traveller....

Date of experience : 26 August 2024

Dear Elizabeth, Thank you for taking the time to share your feedback about your recent Luxuria tour with us. We’re pleased to hear that you found Niall to be an excellent and informative guide. However, we're sorry to learn that certain aspects of your experience fell short of your expectations. We sincerely apologise for the inconvenience you experienced regarding the use of the onboard toilet. This is certainly not the standard of service we strive to provide, and your comments have been noted for review with our operations team. We understand how important it is to ensure a comfortable and enjoyable journey, and we regret that these issues detracted from your experience. Thank you again for bringing these matters to our attention. We appreciate your feedback and if you do wish to discuss this further, please do not hesitate to reach out to our team directly. Many thanks, Leger Customer Relations

This review is literally only the booking element. Firstly very very easy. The call handler whose name I sadly missed was not just helpful but went the extra mile. We booked two holidays with him - fire and ice and wonders of Pompeii and Rome, I mentioned what a great room we had at the hotel on a previous Rome trip - he made a note to advise the hotel that we would like the same room - outstanding customer service ! and not only that he was polite , courteous and extremely helpful - well done.

Date of experience : 15 August 2024

Thank you so much for taking the time to share your experience with our booking process! We are thrilled to hear that you found it very easy and that our call handler provided outstanding customer service. It is fantastic to know that they went the extra mile to help you book your "Fire and Ice" and "Wonders of Pompeii and Rome" holidays, and even took note of your room preference from a previous trip. We are glad to hear that they were polite, courteous, and extremely helpful. We will make sure your kind words are passed along to the team. We look forward to making your upcoming holidays just as memorable. Thanks again for choosing Leger! Warm regards, Leger Customer Relations (MA)

Italy Experience

Very enjoyable holiday in Italy but travelling there and back was very tiresome. The Luxuria coach did not meet our expectations for comfortable travel, not conducive to good sleeping arrangements. We understood from your information that the excursion to Rome was a guided tour by coach and walking but this was not the case. Instead arrangements were made for local hop on, hop off buses to visit sites. Very little guidance given, just left to sort it out ourselves, relying on locals providing directions to the various sites. Very disappointing. On a bright note the hotel was very good and the manager tended to my wife's injured arm following a fall. Room was comfortable and breakfast very good, plenty of choice. I would also point out that the drivers Steve and Anthea were excellent. Overall a good holiday with some reservations.

Dear Allan, Thank you for taking the time to share your review. We're glad to hear that you enjoyed your holiday in Italy and appreciated the excellent service from our drivers Steve and Anthea, as well as the comfort of the hotel. However, we are sorry that the journey and the excursion to Rome did not meet your expectations. We aim to provide a relaxing and enjoyable travel experience, and it's disappointing to learn that the Luxuria coach didn’t offer the level of comfort you were hoping for. Your feedback on this is very helpful and will be shared with our team. Regarding the Rome excursion, we apologise for any confusion regarding the guided tour. We understand how frustrating it can be when plans don’t go as expected, and we will review the information provided to ensure it is clear and accurate in the future. Thank you once again for your feedback, and we’re pleased that despite these reservations, you still found your holiday overall enjoyable. We hope to welcome you on another trip where we can fully meet your expectations. Best regards, Leger Customer Relations