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Canada’s Refugee Programs Explained: What You Need to Know

Navigating Canada’s Refugee system can be challenging, especially if it’s your first time and you are unfamiliar with the process. Canada offers several programs to protect individuals seeking refugee, but understanding how to access these programs and what is required can be overwhelming.

This comprehensive guide breaks down everything you need to know about Canada’s refugee programs, from submitting a claim and accessing health care to obtaining work permits and preparing for hearings. Whether you are making a claim at a port of entry or already in Canada , this guide will help you understand the steps you need to take to ensure your application is processed smoothly and fairly.

1. Key Government Departments Involved in Refugee Claims

Three main Canadian government entities are responsible for managing refugee claims:

• Immigration, Refugees and Citizenship Canada (IRCC): IRCC assesses whether refugee claims made inside Canada are eligible to be forwarded to the Refugee Protection Division (RPD) of the Immigration and Refugee Board of Canada (IRB). Visit their website for more information: IRCC Website .
• Canada Border Services Agency (CBSA): The CBSA is in charge of evaluating refugee claims made at Canadian ports of entry, such as airports, land borders, or marine ports. The CBSA determines if these claims are eligible for referral to the Refugee Protection Division. More details can be found on the CBSA Website .
• Immigration and Refugee Board of Canada (IRB): The IRB is an independent tribunal that makes decisions on immigration and refugee matters. For more information, check the IRB Website .

Find out if you are eligible to get in Canada →

2. the right to legal representation in canada.

As a refugee claimant in Canada, you have the right to legal representation throughout the claims process. This could be a lawyer or another authorized representative. However, it’s important to note that you will need to cover the cost of legal counsel unless you qualify for provincial or territorial legal aid.

3. How to Submit a Refugee Claim

There are different procedures for submitting a refugee claim based on where you are in Canada:

• At a Port of Entry (CBSA): If you arrive at a Canadian port of entry, such as an airport or land border, you can make your claim directly to a CBSA officer. If the officer cannot immediately determine the eligibility of your claim, you will receive an Acknowledgement of Claim document. This document confirms your refugee claim and provides access to the Interim Federal Health Program (IFHP) and may assist with obtaining social services.
• Inside Canada (IRCC): If you are already in Canada, you can submit your refugee claim online through the IRCC Portal. Once submitted, you will receive an Acknowledgement of Claim document, and IRCC will contact you to schedule an appointment for biometric data collection (fingerprints and photo) and an interview.

4. Access to Health Care Under the Interim Federal Health Program (IFHP)

The IFHP provides health coverage for eligible refugee claimants. To access these services, you must present your Acknowledgement of Claim or Refugee Protection Claimant Document to an IFHP-registered health care provider. The IFHP covers a range of medical services and products. Ensure the healthcare provider is registered with the IFHP before seeking services.

5. Mandatory Immigration Medical Examination

Refugee claimants in Canada are required to undergo a medical examination within 30 days of making their claim. This exam, covered by the IFHP, must be performed by an approved panel physician.

6. Applying for a Work Permit and Social Insurance Number (SIN)

To work legally in Canada, refugee claimants must obtain a work permit and a Social Insurance Number (SIN). You can request a no-fee work permit during your online refugee claim application process. Before a work permit is issued, your claim must be deemed eligible, and you must have completed your medical examination and biometrics. Once your work permit is issued, you can apply for a SIN online, by mail, or in person at a Service Canada Centre. Visit the Service Canada Website for more information.

7. Study Permits for Refugee Claimants

Refugee claimants under the age of 18 do not require a study permit to attend primary or secondary school in Canada. However, those wishing to study at the post-secondary level must obtain a study permit. This requires proof of acceptance from a designated learning institution and completion of an immigration medical exam.

If you need help with your study permit application, fill out our free assessment .

8. Biometrics and the Eligibility Interview

All refugee claimants are required to provide biometrics (fingerprints and photographs) as part of the application process. If you make your claim at a port of entry, CBSA officers will collect this information. If you submit your claim online while in Canada, you will need to visit an IRCC office for biometrics collection. Be prepared to provide proof of identity and other relevant documentation during this process.

9. Refugee Protection Claimant Document (RPCD) and Hearing Process

If your refugee claim is found to be eligible, it will be referred to the Refugee Protection Division (RPD) of the IRB, and you will receive a Refugee Protection Claimant Document (RPCD). This document serves as your primary identification and confirms your eligibility for services under the IFHP. The IRB will schedule a hearing to review your claim, and you will be notified of the date and location. Attendance at this hearing is mandatory.

10. Handling Removal Orders

Most refugee claimants receive a conditional removal order when they submit their claim. This order is not enforced unless your claim is found to be ineligible, is abandoned, or if you receive a negative decision from the RPD. If your claim is rejected, the removal order will take effect, and you must leave Canada within the specified timeframe.

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Travel outside of Canada for refugees

People in Canada as refugees can travel outside Canada, but until they become Canadian citizens, they need to be aware of several considerations. This applies to resettled refugees (whether privately sponsored or Government-Assisted) who mostly receive permanent residence status as soon as they arrive in Canada. It also applies to people who are determined to be refugees (Protected Persons) within Canada, either by the Immigration and Refugee Board, or through a Pre-Removal Risk Assessment.

Refugee Travel Document

It is important that a person who has come to Canada through a refugee resettlement program or has been recognized in Canada as a refugee no longer use a passport from their home country because it could cause their status to be revoked through cessation (see below).

Once refugees meet the necessary requirements, they can apply for Canadian citizenship and, once they are citizens, they can travel with a Canadian passport. However, in the meantime, whether they have permanent residence or not, they need to apply to the Government of Canada for a Refugee Travel Document in order to travel outside Canada.

A Refugee Travel Document can be used as a passport to travel to other countries (but not to the person's country of origin). However, it is not the same as having a Canadian passport. Some countries which allow Canadians to enter visa-free require a visa from a person travelling with a Refugee Travel Document. It is the person’s responsibility to contact the consulate or embassy of the country where they would like to travel to check any visa requirements.

The processing time for the travel document can vary so it is a good idea to wait to make firm travel plans (such as buying an airplane ticket) until the document has been received - and any necessary visas obtained.

To apply for a Refugee Travel Document, fill out the application under ‘Travel document applications for stateless and protected persons in Canada’. See here for more information. 

Loss of refugee status (cessation)

Canada offers protection to refugees because they have shown that they are in danger in their home country. However, Canadian government has the right to remove someone’s refugee status if it believes that the person accepted the protection of their home country (known as “re-availment”) after obtaining refugee status in Canada.

This could happen if a person:

• Travels to their home country (even for a short visit)
• Travels using the passport of their home country
• Applies for a new passport from their home country

If a person has done one of the above-mentioned things, it may not automatically be a problem. It is up to the Canada Border Services Agency to decide which cases to pursue. If they pursue the case, and the person loses their refugee status, they may also automatically lose their permanent residence (if they have it).

As this is a very serious issue, it is important to understand which actions to avoid. For more information please see the CCR's resource: Basic Information about Cessation .

Re-entry into Canada with a permanent resident card

For people who have permanent residence, a permanent resident card is required to return to Canada. See here for more information. 

Check to make sure that your permanent resident card will not expire while you are on your trip. It is possible to get a Permanent resident travel document while you are overseas, but it can be a hassle.

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Permanent resident travel document: How to apply

From Immigration, Refugees and Citizenship Canada

• 1. About the process
• 2. Who can apply
• 3. How to apply
• 4. After you apply

You can now apply for a permanent resident travel document online.

To apply for a permanent resident travel document (PRTD)

• you must submit a complete application for each person in your family who needs one
• For example, you can’t have a removal order to leave Canada.

If your application is missing information or documents, we’ll return it to you.

How to apply

Follow the steps below to submit your application:

1. Get the application package

The application package includes the instruction guide and all the forms you need to fill out.

Read the instruction guide

Our instruction guide [IMM 5529] (opens in a new tab) has detailed information on how to prepare, complete and submit your application.

Prepare your forms and documents

You need to provide all of the documents in the document checklist and complete the application form.

Review the document checklist (IMM 5644) (opens in a new tab) .

• Use the checklist to make sure you include all the forms and documents you need.
• Include the checklist in your application.

If you apply online, fill out the application for a permanent resident travel document (IMM 5444) form in the permanent residence portal .

You can apply on paper if you can’t apply online and require accommodations, including for accessibility reasons.

To apply on paper, download and fill out IMM 5444 (opens in a new tab) .

Make sure you click the “Validate” button at the top of the form before printing and signing it.

If you want to appoint someone to do business with us on your behalf (optional), you can use either a

• representative or
• designated individual

Download and complete 1 of these forms based on who’s helping you:

• Use of a representative (IMM 5476) (opens in a new tab)
• Authority to release personal information to a designated individual (IMM 5475) (opens in a new tab)
• you sign it digitally or by hand
• your representative or designated individual also signs it
• you include it with your application

You must include an “Inquiry of Exit & Entry Record” from China.

• It must show a record of your entry to and exit from China for 5 years before the date of your application.
• You can get the document from the local Public Security Bureau.
• Make sure you translate the document to English or French.

2. Pay your fees online

You need to pay the $50 fee when you apply.

• Make sure you include your receipt (proof of payment) with your application.
• We can’t refund the fee once we start processing your application.

Pay your fees online

3. Submit your application and supporting documents

If you apply online.

When applying online, submit your application and all supporting documents through the permanent residence portal .

If you apply on paper

You may be able to apply on paper if your nearest visa application centre (VAC) accepts paper applications by mail or in person.

Before you apply , contact your nearest VAC .

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Table of Contents

This step-by-step guide will help you get your Canadian Refugee Travel Document or Certificate of Identity. We have taken the government instructions and simplified them for you!

Application for refugee travel document – let’s start…, first step: click the link below and download the application and follow our steps. .

Adult Travel Document Application – PPTC 190 for 16 years and older

Child Travel Document Application – PPTC 192 for 16 years and younger

Additional documents you may need:

Lost, stolen or damaged Travel Document – PPTC 203

Complete the Statutory Declaration in Lieu of Guarantor – Pick up in person at the nearest Passport Canada office

IMM 5562 – Must use if applying for the first Travel Document and your home country’s passport has been taken away by Immigration Canada or CBSA.

Did you know Immigroup offers a paid service for Travel Document Applications? We can do the following:

Fill out the application make sure everything is perfectly in order & not rejected troubleshoot and answer all your questions, to learn more, click here ., section 1: refugee travel document personal information – pptc 190 or 192.

Most things in this section are straightforward, but two issues that people get stuck on are:

What is a UCI?

You can find this on your immigration documents (for example: Record of Landing paper). It will be 8 to 10 digits with one or two hyphens (-) in the middle of the number. UCI (Unique Client Identifier) is just your client identification number: the number that IRCC uses to identify you in your dealings with them.

Anticipated date of Travel: How can I get a Refugee Travel Document Urgently?

To get a travel document expedited, you will need to show proof of urgency. Not all urgencies are treated the same by IRCC. Here are the best to worst urgent reasons.

Note: IRCC states in their instructions in section A, ‘We recommend that you not finalize your travel plans until you receive the requested travel document.’ This may seem like good advice, but if you are thinking of simply requesting urgency or typing up a letter, this will, in most cases, not work .  You must show proof to increase your odds of success. As you’ll see below, any letter has to come from somewhere like a hospital or an employer and be on their official letterhead, written (and preferably signed) by an official of that organization. You’ll often need additional proof as you’ll see in the following table.

Note: All documents not in English or French will need to be translated by a certified translator. 

Section 2: Declaration of Guarantor – PPTC 190 or 192

It’s hard enough to find a guarantor that will give you the time, so make sure you have everything ready for them. (See the example below).

Your guarantor will need to sign the following:

• Fill out section 2 of the application form. Remember, they must have known you for at least 6 months.
• On the back of one of your passport photos, they must write, I certify this to be a true likeness of (your name).”
• They must sign their name on all supporting documents, front and back.

For more information about this subject, or If you can’t find a guarantor, read below:   

What are the guarantor requirements

• Lives in Canada,
• is a citizen or permanent resident of Canada
• and has known you for at least 6 months or more.

Must be one of the following occupations and still work or be licensed in their field.

nurse practitioner

dentist, medical doctor or chiropractor

principal of a primary or secondary school

senior administrator or teacher in a university

professional accountant

minister of religion authorized under provincial or territorial law to perform marriages

optometrist

veterinarian

notary public

professional engineer (P. Eng. or Ing. in Quebec)

senior administrator in a community college (in Quebec, a CEGEP)

judge, magistrate, or police officer

lawyer or notary in Quebec

If you don’t have a guarantor, what to do?

This option does not require the person to have known you.

• In Canada: Pick up at the nearest Passport Service Location, or you can contact Passport Canada at this link to request they send a copy to you.
• In the US: Pick up at the nearest Canadian embassy or consulate, or you can contact Passport Canada at the same link.
• Outside Canada and the US: contact your nearest Canadian embassy or consulate.
• Must be filled out by:
• Notary Public
• Justice of the Peace
• Commissioner for oaths
• (Outside of Canada) Canadian or British diplomat. A local member of parliament or civil servant (government official) is also suggested. Check with the Canadian embassy or consulate if a local notary or lawyer is acceptable.

Important: The person you used to fill out your Lieu of Guarantor CAN’T be your same reference.

IRCC’s web page states that you can’t use the same references on the Statutory Declaration in Lieu of Guarantor form that you included on your passport or travel document application. In other words, if you have already used a guarantor for your passport application, you’ll have to find another guarantor for your Statutory Declaration in Lieu of Guarantor form.

The government statement does not really make sense for your travel document, seeing that if you have a guarantor for your travel document you don’t need a Statutory Declaration. 

Section 3: Proof of Immigration Status in Canada – PPTC 190 or 192

Here is an excellent example from the IRCC website. If you need help finding your immigration status document number, click here .

Here are the steps:

• Fill out the section below
• Make copies of your immigration documents. Remember, your guarantor will need to sign the front and the back of the documents. You can send the original, and no signature is required, but this is not recommended.

Required Identity documents

An official translator/translation company must professionally translate any documents that are not in English or French. Look for a stamp or seal with a membership number of a professional translation association in Canada or abroad. If the seal or stamp is not in English or French, it must also be translated. 

• A copy of an original document signed by your guarantor
• If you have: a valid passport or travel document issued in your name
• 2 Passport photos (Go to a professional passport photo location) *
• On the back of one of the photos, your guarantor needs to write the following statement, “ I certify this to be a true likeness of (your name).”
• The photographer will need to indicate the company address and date on the back of the photos (this usually is done by the photographer’s business stamp).
• Phot size will be 50 mm wide by 70 mm high (2 inches wide by 2¾ inches high).
• Please note: A small number of photos do get refused .

Additional Documents you may need.

• Change of name document
• Replacing a lost, stolen, or damaged travel document – PPTC 203
• Change of sex application – This is a provincial jurisdiction, and the relevant application for your province can be found online.

Note: If you are filing a refugee claim and your home country’s passport is taken away from you at your port of entry by Immigration Canada or CBSA, the official will fill out form BSF 698 if the document seized is a Travel Document or Identity Document, or form IMM 5265 for other documents. The official is then required to provide you with a copy of the form they have filled out. Your passport will be scanned and digitally uploaded to the government’s Global Case Management System (GCMS).

• This is done when there are concerns about the legitimacy of your refugee claim.

Section 4: Previous Canadian Travel Document – PPTC 190 or 192

You will have to return your old travel document.

Note: if you have a valid visa, you can request that your old travel document be returned. You will have to indicate this request in a letter.

FAQ – Section 4

I am renewing my refugee travel document; will i get the old one back.

You need to make a formal request to have your Travel Document returned. For most people, this request is made because your old Travel Document or Certificate of Identity still has a valid visa in it.

When should I renew my Travel Document or Certificate of Identity?

We recommend applying 6 to 9 months before expiration, but you can apply 12 months before.

Tip: If you still have a valid visa in your current travel document, you can request to have the old document returned.

I have an expired Travel document or Certificate of Identity; do I still need to return it?

All documents must be returned unless they have expired over 5 years.

I have lost my old, expired travel document; what do I do?

You must fill out a lost passport application PPTC 203

Section 5: Citizenship and Travel Documentation – PPTC 190 or 192

Do you have valid travel documents or passports.

The reason they are asking you this is because Refugee Travel Documents are for people that can’t use their home country’s passport. If you are still in possession of a valid passport, you will need to give it up and mail it in with this application.

Have you visited another country since you entered Canada?

If you have travelled, list all dates. if you need more room to put all dates, click to download the document here and attach this to your application.

Section 6: Documents to Support Identity – PPTC 190 or 192

You need to have an ID that:

1) has a photo,

2) has your signature, and

3) is valid (Date hasn’t expired).

• It can be a Provincial or Federal ID.
• It’s recommended that the ID is issued in Canada, but you can use IDs from other countries (for example, a driver’s license from your home country)
• You will need one ID. This ID must have a photo of you, and your signature and not be expired . The best document to use is a provincial Driver’s License (for alternative solutions, read below).
• Make a colour copy of this document front and back .
• Your guarantor will have to sign and date the front and back of each copy of your ID. Note: Your guarantor will have to verify the original ID with the copies, so bring everything with you.

Note: You can send original documents, but we don’t recommend this option.

What if you don’t have an ID with a photo?

If you don’t have any ID that meets the above requirements, you can apply for a Provincial ID card. Most provinces in Canada have one. See our list below.

*Some provinces may waive the fee for refugees.

Last resort, you can send in a combination of a few documents, but you will need to check with the IRCC call center to ensure these documents will be excepted. 

Section 7: Additional Personal Information – PPTC 190 or 192

Here you just need to give your address and work history for the last two years.

Section 8: Refernces – PPTC 190 or 192

You will now need to find two people who have known you for at least 6 months, or more.  

Tip: Find two people that will always pick up their phones during the daytime . The Passport Program call center will call a few times but if your references don’t answer the phone then at some point, they will simply give up and your application can be put on hold or returned to you.

Note: Ask your references to let you know when the call came in, because at this stage of the application process, this usually means you are close to getting your Travel Document.

Section 9: Emergency Contac – PPTC 190 or 192

This is in case you have an emergency while traveling. Always a good idea to have someone close to you listed here. If you don’t have anyone in Canada, you can put family or friends from outside of Canada.

Last Step: Review and Send to the government 

• Two Passport Photos
• Colour copy of proof of immigration status in Canada – signed and dated by guarantor
• Copies of ID, front and back – signed and dated by guarantor
• Original Travel Document – if applicable
• Proof of urgency – If applicable
• Canada Post Xpresspost package (keep tracking info)

Centralized Network – Certificate of Identity Section

Place du Centre,

Commercial Level 2

200 Promenade du Portage

Gatineau QC

Tip: if you are applying for urgent reason, then on the outside of the envelope write in big letters “ URGENT ”.

How to Track and communicate about your application?

This question usually gives most people the most frustration . Getting through, getting a non-templated answer from the government is not easy. What seems to work is persistence, so keep reaching out through the different channels we have listed below. 

You have 2 options in tracking or contacting: 

• Webfrom click here (Recommended)
• Calling IRCC’s call center at 1-888-242-2100 (difficult getting through) 

Note: Calling Passport Canada 1-800-567-6868, will not work. 

What is a Refugee Travel Document?

This document is issued to Protected Persons in Canada (Refugees) or persons in need of protection.

What is a Certificate of Identity?

This document is issued to Permanent Residents of Canada that meet one of the following:

• Not Protected Persons
• Are Stateless
• Can’t get a passport or travel document for their home country

What is the definition of “Persons in need of protection”: According to the IRPA a protected person is someone who is given the protections afforded a convention refugee but not may not fit the Geneva Convention’s legal definition of a convention refugee.

Protected person

(2) A protected person is a person on whom refugee protection is conferred under subsection (1), and whose claim or application has not subsequently been deemed to be rejected under subsection 108(3), 109(3) or 114(4).

Will I get a Travel Document or Certificate of Identity?  

If you are a refugee and are now a protected person in Canada, you will get a Refugee Travel Document. If you are stateless or not a protected person, you will get a Certificate of Identity.

Which Document allows me to travel more?

A travel document is better because more countries give the holder visa-free travel.

What are the limitations of these documents?

• It can’t be used to travel back to your country of citizenship (The country you claimed you needed protection from).
• Visa may be required. Once you get your document, you will need to contact each country you wish to travel to.

People that are eligible for Travel Documents or a Certificate of Identity

What are Convention Refugees:

What are Protected Persons: 

What are Stateless Persons: 

What are Permanent Residents of Canada in Special Circumstances:

Who issues Canadian Travel Documents? 

All documents are created in Gatineau, Quebec, by Passport Canada. The location where they make the passport is 210 Rue Champlain, Gatineau, QC J8X 3R5. It is officially called the Gatineau-Hull Service Canada Centre and Passport Services. IRCC is responsible for the processing, and Passport Canada creates the document.

How long is a Travel Document or Certificate of Identity valid?

Travel Document or Certificate of Identity: Typically, for 5 years but they can sometimes be valid for only 1 year.

Certificate of Identity issued in Canada: Typically, it’s issued for 1 year or more. 

Can I get a Travel Document outside of Canada?

Travel Documents are issued inside of Canada. In case of an emergency outside of Canada, you will need to contact a Canadian Diplomatic Mission (Embassy or Consulate) outside of Canada. Click here for the entire directory .

What age do I have to be to apply for a Travel Document?

You can be of any age . There are applications for adults (16 years and older) and children (15 years or younger).

Travel Document or Certificate of Identity for children.

Any parent can apply. You will need one of the following documents to prove you are the parent:

• The child’s Long Form Birth Certificate (this certificate will have the child’s information and parents on it. This is not the short form birth certificate).
• The child’s Adoption Order showing the name of both the child and the adoptive parent.
• The parent’s passport as long as the child is listed on the parent’s passport.

If Separated or Divorced:

• Divorce papers showing custody of the child or other legal document detailing any custody arrangements for the child.

Child’s legal guardian:

• Proof of legal guardianship

What is the immigration status document number?

Most immigration documents will have a document number usually located in the upper right-hand corner of the document. It helps the issuing authority keep track of the documents they issue.

Where do I find the Date of issue and date of expiry?

It depends on the document.

• On your Refugee Travel Document – if it’s in the form of a card it will be on the front near your photo. If it’s in the form of a passport (the Blue Passport) you will find that information on the inside near the beginning.
• On your Permanent Resident card, they don’t have a Date of Issue, but they do have a Date of Expiry located on front of the card in the lower middle section.
• On your Temporary Resident Permit, your date of issue and expiry date are located below your name on the upper right-hand side.

What countries can I travel to with my Refugee Travel Document or Certificate of Identity?

Most countries will require a vis. Refugee Travel Documents is not a Canadian passport and will come with limitations.

In most cases, after you have gotten your Travel Document will need to apply for a visa to the country you are planning to travel to.

Here are the steps to take:

*see below for visa-free countries

Contact the Embassy of the countries you plan to travel to. Here is the complete list of all Diplomatic Missions in Canada .

• You must ask if a Canadian Travel Document holder is visa-free or requires a visa .
• If visa-free, what are the rules or limitations (for example, 90 days visa-free)
• If the visa is required:
• What application needs to be filled out – and where to find it?
• Processing timelines and costs
• Documents they will need from you (for example, banking information, Hotel addresses or booking confirmation).

Visa-free countries for a Canadian Refugee Travel Document or Certificate of Identity.

The Geneva Convention of 1951 established the status of refugees and the protections that should be given to them. Some, but not most, of the countries that signed the convention allow visa-free travel for refugees with a travel document.

• Czech Republic
• Liechtenstein
• Netherlands
• South Africa
• South Korea
• Switzerland
• United Kingdom
• Vatican City

Can I use the eTA program with my Travel Document?

It depends.

• If you’re travelling to Canada on a refugee travel document issued abroad , you cannot apply for an eTA. Instead, you will need a Visitor Visa.
• If you have a Canadian refugee travel document , you are exempt from both visa and eTA travel requirements when travelling to Canada. However, other countries may still require a visa.
• If you are a refugee with lawful permanent resident status in the US, but without a passport, you can still travel to Canada visa-free if you have your I-571 (US Refugee Travel Document) and proof of your lawful permanent resident status. 

Do Canadian Refugee travel document holders need a visa if travelling to the United States?

Yes, you must apply for a visa to visit the US.

I am eligible to apply for Canadian citizenship. Should I still apply for a Travel Document?

You should apply for both. Your Canadian citizenship will take time, but once you get it, you can apply for a Canadian Passport and return your Travel Document. 

What is the fee for a Canadian Travel Document?

The fee for a Canadian Travel Document is CDN$120. If you are replacing a lost or stolen document, an additional $45 will apply. Most of the above fees are non-refundable ($25 is refundable).

What is the fee for a Certificate of Identity?

The fee for a Certificate of Identity is CDN$260. If you are replacing a lost or stolen document, an additional $45 will apply. Most of the above fees are non-refundable ($25 is refundable).

How do you pay the government fee?

• Use a major credit card – section D of the application
• Certified cheque, money order (Canada Post or Bank). Payments for Travel Documents or Certificate of Intensity must be made to Receiver General for Canada .

What is the mailing address? 

Courier with tracking: Recommended (Keep tracking information – Use Canada Post or any major courier company)

Gatineau QC 

Regular Mailing:

OSC PPT-COI

PO BOX 9783 STN T CSC OTTAWA ON K1G 5G8

How to Contact Passport Program for additional questions?

• Walk into a Passport Canada Service Center (Go to Google maps, type ‘Passport Canada near me’ or Click here ).
• To use the webform click here
• You will need to contact IRCC for tracking and general information at 1-888-242-2100

Calling Passport Canada will not work: Toll-free call 1-800-567-6868 – from 8:00 a.m. to 4:00 p.m., Monday to Friday, Easter Standard Time.

If you do call Passport Canada, this will be the message, “Certificate of Identity and Refugee Travel Documents should now be directed to IRCC Client Support Center.”

I sent my application, but I changed my address; what should I do?

Contact the IRCC call center. See the section, ‘How to track and communicate about your application?’ on this web page located just above the FAQ section.

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How long does it take a refugee to get to Canada after their sponsorship is approved?

It can take up to 4 months for a refugee to arrive in Canada after the sponsorship is approved. The process has 3 stages:

• We process the sponsorship application in 1 week.
• It can take up to 8 weeks for refugees to get their visas and exit permits, depending on where they are.
• Refugees usually travel within 3 to 6 weeks of getting their travel documents.

In some cases, factors outside our control can delay a refugee’s travel to Canada, like if conditions inside the refugee’s country change unexpectedly.

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Answers others found useful

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• Who can sponsor a refugee?
• How long does it take before a privately sponsored refugee gets to Canada?
• Who decides whether a refugee can be sponsored and resettled?
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Glossary term

• Government-assisted refugee
• Member of the Convention Refugees Abroad Class
• Member of the Country of Asylum Class

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Travel and identification documents for entering Canada

From: Canada Border Services Agency

October 1, 2022 : COVID-19 emergency border measures ended

Refer to COVID-19: Travel, testing and borders for details.

Make sure you carry proper identification for yourself and any children or minors travelling with you.

On this page

Residents or visitors flying into canada, residents returning to canada, international visitors to canada, travel with children and minors, related links.

Your airline carrier will ask you for travel and identification documents before allowing you to board the aircraft. Being allowed to board does not mean you have the right or will be authorized to enter Canada. A border services officer will determine whether you can enter Canada when you arrive, by confirming your identity and citizenship.

More information

• Pre-boarding identification requirements
• Find out if you can enter Canada

Planning travel to Canada? Visit COVID-19 : Entering Canada requirements checklist for information about quarantine and your admissibility to Canada.

Canadian citizens, permanent residents and persons registered under the Indian Act enter Canada by right. However, returning residents must still demonstrate to a border services officer that they meet the requirements for entering Canada. The officer will confirm your identity and your right to enter Canada through questioning and/or by verifying your documents.

Acceptable documents to denote identity and citizenship

If you have a Canadian passport

Carry a valid Canadian passport for all visits abroad, including visits to the US. It is the only universally accepted identification document and it proves that you have a right to return to Canada.

If you don’t have a Canadian passport

Oher acceptable documents that support identity and/or citizenship include, but are not limited to:

• Canadian emergency travel document
• Canadian temporary passport
• CANPASS authorization, held by a Canadian citizen
• Commercial driver registration program card, held by a Canadian citizen
• FAST card (Free and Secure Trade), held by a Canadian citizen
• NEXUS card, held by a Canadian citizen
• Canadian permanent residence card
• Canadian citizenship card
• Certificate of Canadian citizenship (issued from 1954 to present)
• Certificate of Canadian citizenship (large form issued between January 1, 1947 , to February 14, 1977 )
• Certificate of retention (issued between January 1, 1947 , and February 14, 1977 )
• Certificate of naturalization (issued before January 1, 1947 )
• Registration of birth abroad certificate (issued between January 1, 1947 , and February 14, 1977 , by Canadian citizenship authorities)
• Birth certificate (individuals born in Canada)
• Driver's license
• Enhanced driver's license
• Enhanced identification/photo card
• Health insurance card
• Identity card
• Vehicle registration
• Canadian Forces identification
• Employment or student card with photo and signature
• Police identification
• Firearms acquisition certificate
• Secure Certificate of Indian Status (SCIS) card or Certificate of Indian Status (CIS) card
• Vehicle insurance certificate

Permanent residents of Canada who are members of the NEXUS or FAST programs must travel with a passport and proof of permanent residence , and may be asked to present these documents to the officer upon arrival at the border.

Every person registered under the Indian Act can enter and remain in Canada by right as per subsection A19(1) of the Immigration and Refugee Protection Act . The Secure Certificate of Indian Status (SCIS), more commonly referred to as the Status card, is an identity document issued by Indigenous and Northern Affairs Canada confirming that the cardholder is registered as a Status Indian under the Indian Act .

Note: The Certificate of Indian Status (CIS) was replaced by the SCIS in 2019. Although both CIS and SCIS cards can be presented at the border to confirm status and right of entry (including expired CIS cards), we highly recommend travellers obtain a new SCIS .

If you plan to travel to or transit through the US , we encourage you to visit the US Customs and Border Protection website for information concerning the US Western Hemisphere Travel Initiative, and the requirements to enter or return to the US .

For information on Canada- US border-crossing issues, visit Crossing the Canada- US border with a status card .

• Canadian permanent residents
• Dual citizens

Check Travel health measures

All international travellers must carry acceptable identification when entering Canada. A passport is the only reliable and universally accepted travel and identification document when abroad.

Before making travel plans, learn about entry requirements by country .

What you need will depend on:

• where you are from
• how you are travelling
• what documents you are travelling with

In addition to your passport, you may need a travel authorization such as a visa or an Electronic Travel Authorization (eTA) to enter Canada.

Consult Immigration, Refugees and Citizenship Canada’s website to learn which authorization you need:

• Find out if you need a visa to travel to Canada
• Find out if you are eligible for an Electronic Travel Authorization (eTA)

Be prepared: Apply for an eTA before you book your flight to Canada. Most applicants get approved within minutes. However, some applications can take several days to process so don’t wait until the last minute.

Fake websites

Travellers who apply for an eTA are advised to be cautious in all dealings with companies that claim to offer help in getting an eTA . These companies are not operating on behalf of the Government of Canada. Many have established websites that charge a fee to provide information and submit eTA applications.

This Government of Canada website is the official place to apply for an Electronic Travel Application .

US citizens or permanent residents

If you are a US citizen or permanent resident, you must carry proof of citizenship such as a:

• birth certificate
• certificate of citizenship or naturalization
• certificate of Indian Status along with photo identification
• US Permanent Resident Card

If you are a US permanent resident, ensure you carry proof of your status such as a US Permanent Resident Card.

When travelling with a minor, you should:

• carry copies of any legal custody documents, such as custody rights, if applicable
• arrive at the border in the same vehicle as the minor
• you share custody of the minor and the other parent or legal guardian is not travelling with you
• you are not the parent or legal guardian of the minor

A consent letter must include the custodial parents' or legal guardians':

• telephone number

Border services officers are always watching for missing children and may ask questions about minors travelling with you.

To avoid delays, have your consent letter notarized to support its authenticity. For more information on consent letters and to download an interactive form, visit Recommended consent letter for children travelling abroad .

• Children and travel
• Our Missing Children program
• Travelling with animals
• Lost, stolen, seized, inaccessible or damaged passports
• Programs for trusted travellers

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I’ve been accepted as a protected person. How do I apply for status?

Question & Answer

You can apply for permanent resident status as a protected person if:

• your refugee claim is accepted and the government doesn't appeal the decision, or
• you have been given protected person status after making a successful Pre-Removal Risk Assessment (PRRA) application

A permanent resident is someone who is allowed to live in Canada but who is not a Canadian citizen. Most permanent residents are citizens of other countries. Some are stateless.

As a permanent resident, you have the right to:

• live, work, and study anywhere in Canada
• get most social benefits that Canadian citizens receive, such as healthcare and employment insurance
• be protected by Canadian law

You don't have the right to:

• vote in elections or run for Canadian political office
• apply for a Canadian passport
• travel outside of Canada for a long time
• work in some jobs that need a high-level security clearance

And, in some situations, you can lose your permanent resident status in Canada.

There is no deadline to apply for permanent residence status but it's a good idea to apply as soon as possible. It can take up to two years or longer to become a permanent resident.

If you must travel outside of Canada before you get your PR card, you will need to apply for a Travel document for protected persons , also called a Refugee Travel Document. Don't apply for a passport from your home country, even if you are not travelling there. If you apply for a passport from your home country, the Canada Border Services Agency (CBSA) can make an application to cancel your protected person status .

Once you are a permanent resident, you should only travel outside of Canada with a valid PR Card. Your PR card shows that you have permanent resident status in Canada.

But, if you spend too much time outside of Canada, you could lose your permanent resident status. The general rule is that over a period of 5 years, you must be in Canada for at least 2 years of that time, in total. That's the same as 730 days. The 730 days don't have to be one after the other. And part of a day counts as a full day.

It's important to get legal advice about your situation before you travel outside of Canada for a long time.

Apply for Canadian citizenship

To become a Canadian citizen, you must first be a permanent resident. Many permanent residents apply for citizenship as soon as they can  show that they qualify .

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Home » Refugee Claims » Travel Document for Canadian Refugees

Travel Document for Canadian Refugees

Refugees in Canada may receive travel documents. However, you must meet the requirements. Also, Canada may issue a certificate of identity for particular permanent residents in Canada.

• Who qualifies?
• The appearance of a travel document
• Application process
• Mailing address
• Let us help !

Who qualifies for a refugee travel document?

To qualify for a refugee travel document, you must be a protected person . Unfortunately, refugee claimants do not qualify. Also, you may apply for a certificate of identity if,

• You are a permanent resident of Canada, but not a protected person, and
• You cannot obtain a passport from another country.

What does a travel document look like?

A travel document is similar to a Canadian passport . However, the cover looks different. Also, your nationality will not be Canadian . Therefore, you may need visas to travel to those countries that Canadians are visa-exempt . Moreover, you may not travel to the country that you sought protection. For example, if you are from Afghanistan, you may not use a refugee travel document to visit that country.

How to apply for a travel document?

If you are a protected person and live inside Canada, you must follow these steps. Unfortunately, you cannot apply if you are outside Canada.

• Complete the application form. Of course, the form is different for adults and children .
• a photocopy of your  proof of immigration status in Canada
• the original document  or
• a photocopy of it signed by your guarantor
• any  valid passport or travel document  issued in your name
• They can handwrite this  or  use a stamp.
• Stick-on labels are  not  accepted.
• your  guarantor  must sign it  and write, “I certify this to be a true likeness of (your name).”
• replacing a stolen, damaged, or lost document
• changing your name
• reflecting sex change in your travel document
• You need a guarantor and two references to include in your application package.
• Pay the necessary fees and include the receipt in your package.
• Mail the package to the appropriate address.

Of course, include any documents that could assist officers in processing your application.

Where to mail the application package

When you have a complete application package, mail it to one of the following addresses. However, these addresses are subject to change. Make sure to double-check them.

Let us help!

We can help you with your refugee travel document application. Please fill out the following form to contact us. Alternatively, please book a consultation session with me . Of course, you may also fill out our refugee form if you are inside Canada and intend to file for asylum.

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Related Posts

Canada Ends Visitor Work Permit Policy: What Are Your Options?

The Definition of Family Member for Canadian Sponsorship

Examining and Declaring Family Members in Canadian Immigration

Canada’s Work Permit Exemption for Public Speakers

Would you please fill out our free assessment form if you wish to visit or move to Canada? We will review it for free, but we will contact you only if we find an opportunity for you. Alternatively, you may book a consultation session . Consultation sessions are not free, but you will receive formal immigration advice from a licensed practitioner.

Al Parsai , LLM, MA, DTM, RCIC Regulated Canadian Immigration Consultant Adjunct Professor – Queen’s University – Faculty of Law Ashton College Instructor – Immigration Consulting Author – 88 Tips on Immigration to Canada

Fill our Free Canada Immigration Assessment Form in your language!

Disclaimer: This article provides information of a general nature only. Considering the fluid nature of the immigration world, it may no longer be current. Of course, the item does not give legal advice. Therefore, do not rely on it as legal advice or immigration advice. Consequently, no one could hold us accountable for the content of these articles. Of course, if you have specific legal questions, you must consult a lawyer. Alternatively, if you are looking for immigration advice, book an appointment.

The characters and places in the articles: All the characters and locations in the articles are fictional, unless otherwise clearly stated. Therefore, any resemblance in names, dates, and places is coincidental.

Important Notes: For our official addresses, trust this website only. We currently do not have offices outside Canada. Therefore, anyone who claims to be our agent is committing fraud. Also, note that we do not issue any work permits or study permits or similar documents. The government of Canada has the sole authority to issue such material.

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• For U.S. Citizens/Lawful Permanent Residents

Advance Parole, Reentry Permit, and Refugee Travel Documentation for Returning Aliens Residing in the U.S

How to File The alien must file Form I-131, Application for a Travel Document, complete with supporting documentation, photos and applicable fees. This form can be downloaded from U.S. Citizenship and Immigration Services' (USCIS) website. See the application for specific filing instructions.

How to File For a Re-Entry Permit If the alien is a permanent resident or conditional resident, he or she must attach:

• A copy of the alien registration receipt card; or
• If he has not yet received his alien registration receipt card, a copy of the biographic page of his passport and the page of his passport indicating initial admission as a permanent resident, or other evidence that the alien is a permanent resident; or
• A copy of the approval notice of a separate application for replacement of the alien registration receipt card or temporary evidence of permanent resident status.

How to File For Advance Parole An alien in the United States and applying for an Advance Parole document for him or herself must attach:

• A copy of any document issued to the alien by DHS showing present status in the United States;
• An explanation or other evidence demonstrating the circumstances that warrant issuance of Advance Parole.
• If the alien is basing his or her eligibility for Advance Parole on a separate application for adjustment of status or asylum, he must also attach a copy of the filing receipt for that application.
• If the alien is traveling to Canada to apply for an immigrant visa, he or she must also attach a copy of the consular appointment.

How to File For a Refugee Travel Document If the alien is a refugee or asylee applying for a refugee travel document, he or she must attach:

• A copy of the document issued by DHS showing the alien's refugee or asylee status and indicating the expiration of such status.

Where to File Where to file the Form I-131 depends upon the benefit sought. See the form instruction page for details.

When to File The alien must apply for the travel document before leaving the United States. Failure to do so may cause the alien to lose permission to re-enter the country, and lead to the denial of any other applications.

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Refugee Travel Document - Questions and Answers

• Thread starter rainbowbee
• Start date Feb 8, 2016

Me: Is that forbidden now to travel using my home country’s passport? I heard that I can lose my PR status if I do. Officer: No, it’s not forbidden, you can certainly travel on your home country’s passport, it will not impact your PR status, we just not advising it. You should apply for RTD and use that to travel. Me: Why you are not advising it? Officer: Because if something happens to you while you are travelling, you will not be able to get a consular assistance from Canada using your national passport. Me: Okay, I already have a RTD and I want to continue using it, but when I applied for it on application form it says that I must return RTD once I obtain a national passport, which you just returned to me. Officer: There must have been some kind of mistake on their form, you don’t have to return it, I would suggest you contact “Certificate of Identity Section - Passport Program” department directly and ask. Click to expand...

Agent: Yes, you must return RTD and apply for Certificate of Identity, because you are no longer a refugee, you are a Permanent Resident. I am surprised CIC returned your national passport to you. Me: I believe it’s normal practice, several people I know also got their national passports back once they became PRs. I politely disagree with you on that one, I am still considered to be a refugee and PR at the same time. Click to expand...

Me: I just became a PR and CIC returned my national passport, on RTD application form it says that I must return it to you once I got my national passport back, but I have concerns regarding travelling on my national passport. Is that even allowed? When I landed, officer told me that it’s not forbidden. I spoke with call center agent before who referred my call to you and he said I need to apply for Certificate of Identity, because I am no longer considered a refugee, I disagree. Officer: It’s good that you contacted us, not many people are so proactive after they become PRs. Previous agent gave you wrong information, you don’t need to return to us your RTD and and COI is not for you. You were right, once you became a PR, it doesn’t change anything, you still considered to be a Convention Refugee. When you send us application form PPTC 190, you are going to get only one type of a document. Government is not going to decide whether you going to RTD or COI, it has already been decided, based on your status and with your status you are going to get a Refugee Travel Document, whether you are Permanent Resident or not yet. It’s not forbidden to travel on your national passport, but CBSA may strip your refugee status because of that. Me: That’s what I thought. Thank you for clarifying that information, I am glad I trusted my gut and contacted you. Officer: What you must do though, is send us your National Passport. You need to send it to us and we will keep it, It’s important to understand that you cannot have two valid Travel Documents in your possession, it’s a security risk and that’s our main concern and that’s why it says that you must return RTD in case you obtain a national passport. Me: Are you going to return my national passport back to me at some point in the future? Officer: Yes, in two cases – If it’s expired, or when you become a Canadian Citizen. Me: That makes sense Officer: And now that you became a PR, you are eligible to receive a RTD valid for 5 years! Me: That’s a great news! Thank you! I thought two years was too short in my opinion. Officer: But you must wait for your PR card in order to apply, just send us explanation letter along with your application, national passport and PR card and you should be able to get a new RTD for 5 years. PR card will be returned to you. Me: Thank you! I knew something is up, why do you think previous agent gave me wrong information? Officer: I believe it’s because you talked with Passport Canada call center which handles all calls, but they are not really trained into specifics of RTD and COI. And I am actually officer who is processing these applications. Me: Thank a lot! You made my day! Click to expand...

Dear Rainbowbee On behalf of all refugees, I must say "Thank You very Much" for sharing this detailed information. Really it will help to get the minds clear about traveling as well as the issuance of RTD. keep posting we need such kind of updates once again thanks May Allah bless you. regards  

LoveCanada10

Star member.

Thanks Ranbowbee. You did a great job providing this very important and accurate information. I'll try to translate it to Arabic so the Arab community can benefit from it too (after your permission). Now, I'd suggest we use this post to share our travel experience using our Travel Document. I'll be the first to share hoping others jump on board too. I got mine last year for 2 years too. I am still not a PR. I applied for Schengen Visa and had to travel to Ottawa for the finger print to get my visa. I received the visa by mail in 2 weeks. I traveled by air to Germany and cleared Schengen Zone with no issue. Then I traveled all around Germany using different transportation methods. I flew to Czech Republic. Rode a bus to Poland. Mini bus to Slovenia. Another bus to Hungary. Slovenia-Hungary border was the only border, they came on the bus and checked passports. Speed train from Hungary to Austria. Train from Austria to Switzerland. Train to the Netherlands. Bus to Belgium. Fly back to Canada. All went very smooth with no issue. I might be able to try different European countries again this year. However, I am thinking of going without Schengen Visa this time to save $ but don't think the risk/reward worth it specially with all the Migration issues in Europe. Let's hear from the others.  

Ottawa-applicant

Hero member.

Awesome post +1 for this. Thank you for sharing this valuable information, many people still not sure whether they can travel or not. And as you mentioned Canada is great country who care about people rights even if they’re Refuges. Thank you, Now we need someone to post about the RTD: countries where it doesn’t need visa’s, I have seen this topic floats many times.  

it s good information I just want to say RTD need visa for Europe and don't do any risk because of some money. I traveled in 2013 with RTD to Norway, I got visa and I delivered within 10 days. When I want left Canada first Question was ... do you got visa ? Anyway I left Canada without any issue but when i want to back to Canada in Amsterdam they asked me how you entered to Europe? I answered them from Paris. Officer asked me so why they didn't stamped ? I answer I have no idea why they didn't. So they hold me for 1 hour to check if it s true or not and they asked for PR card and I answered them I didn't get it yet. after 1 hour they told me u can go now we check it and everything is fine.just they stamped in Netherlands when I back.  

artin2015 said: it s good information I just want to say RTD need visa for Europe and don't do any risk because of some money. I traveled in 2013 with RTD to Norway, I got visa and I delivered within 10 days. When I want left Canada first Question was ... do you got visa ? Anyway I left Canada without any issue but when i want to back to Canada in Amsterdam they asked me how you entered to Europe? I answered them from Paris. Officer asked me so why they didn't stamped ? I answer I have no idea why they didn't. So they hold me for 1 hour to check if it s true or not and they asked for PR card and I answered them I didn't get it yet. after 1 hour they told me u can go now we check it and everything is fine.just they stamped in Netherlands when I back. Click to expand...

Countries in Europe which accept RTD without visa: 1. Germany 2. Hungary 3. Slovenia 4. Slovakia Countries in Europe which do NOT accept RTD: 1. Norway 2. Iceland 3. Spain 4. Portugal Actually there is an excel file on EU web site for what countries accept what documents. I can't find it now!!  

I just found this. I am not sure if this means Finland doesn't need a visa from us too. http://formin.finland.fi/public/default.aspx?contentid=182867&nodeid=15720&contentlan=2&culture=en-US  

Finally found it: Go here http://ec.europa.eu/dgs/home-affairs/what-we-do/policies/borders-and-visas/index_en.htm and then first under info. Direct URL is: http://ec.europa.eu/dgs/home-affairs/what-we-do/policies/borders-and-visas/document-security/docs/part_i_travel_documents_issued_by_third_countries_and_territorial_entities_en.xlsm It seems NORWAY accepts our RTD. Only below do not accept RTD in Schengen Zone: Spain Latvia Iceland Malta This is awesome news. I am going to go to Norway this year. Anyone else active here?  

LoveCanada10 said: Hello, You traveled to Norway with RTD? Norway and Iceland do NOT accept RTD. I'd love to go to these two countries. Can you tell me how you went there? Which country did you get your Schengen visa from and if you told them you are going to visit Norway? This is very important. Thanks Click to expand...

LoveCanada10 said: Finally found it: Go here http://ec.europa.eu/dgs/home-affairs/what-we-do/policies/borders-and-visas/index_en.htm and then first under info. Direct URL is: http://ec.europa.eu/dgs/home-affairs/what-we-do/policies/borders-and-visas/document-security/docs/part_i_travel_documents_issued_by_third_countries_and_territorial_entities_en.xlsm It seems NORWAY accepts our RTD. Only below do not accept RTD in Schengen Zone: Spain Latvia Iceland Malta This is awesome news. I am going to go to Norway this year. Anyone else active here? Click to expand...

artin2015 said: i got visa from Denmark embassy just tell them for vista friends and it s easy they give u within 10 days and u pay $80 for visa fee .remember they do the finger print in embassy Click to expand...

artin2015 said: don't be exciting because those 5 country they don't recognize Canadian RTD even they don't give u visa with RTD but others country they recognize Canadian RTD with visa so see the form Click to expand...

good lock. Of course it s easy if u get visa. do u know Cuba need visa as well for RTD?  

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Refugee travel document and initial permanent resident card.

Refugees in Canada may travel outside Canada; however, until they become Canadian citizens, there are some restrictions and the correct documentation is required. Whether a refugee is privately sponsored, government-assisted, or determined to be a protected person within Canada.

Canada requires refugee travel documents to enable refugees, stateless persons, and people who need protection to travel outside of Canada; this includes a refugee travel document and an initial permanent resident card.

Mandatory Travel Documents

Whether a resettled refugee, who often receives permanent residence status once arriving in Canada or a person determined to be a Protected Person refugee within Canada, the correct travel documentation is mandatory. A Protected Person is one who has been identified by the Immigration and Refugee Board as a Convention Refugee or has been approved by IRCC based on a Pre-Removal Risk Assessment. Protected Persons can apply for permanent residency.

A Refugee Travel Document lets refugees travel outside of Canada without a passport from their home country. You can travel to all countries except your home country. A Permanent Resident Travel Document (PRTD), or Form IMM 5529, lets permanent residents outside of Canada prove their immigration status when returning.

At Oro Immigration, our immigration consultants can help you with every aspect of your refugee claim, including your application for a Refugee Travel document or initial permanent resident card.

Canadian Government-Issued Passport

If you meet the necessary requirements, you can apply for Canadian citizenship and then for a Canadian passport as a Canadian Citizen. Until then, whether or not you have permanent residence status, you must apply to the Government of Canada for a Refugee Travel Document to travel outside Canada.

Cessation and Loss Of Refugee and Permanent Resident Status

If you have come to Canada under a refugee resettlement program or have been recognized as a refugee, you cannot use your passport from your home country. In some cases, if you use your original country’s passport, your refugee status could be revoked.

The Canadian Government offers refugee protection to those in danger in their home country but has the right to remove refugee status if a refugee then accepts the protection of their home country. This is known as re-availment, and is a common cause for cessation of refugee status.

Cessation can occur if you travel to your home country, however briefly, use the passport of your home country, or apply for a new passport from your home country.

Your refugee status may not be immediately revoked; the Canada Border Services Agency will determine the actions to take. However, if it is revoked, you will automatically lose your permanent residency, too, if you were granted that previously.

Refugee Travel Document

A Refugee Travel Document allows travel to other countries, similar to a Canadian passport, but there are some important differences. Some countries allow Canadian citizens with a passport to enter without a visa, but do require a visa if you are travelling under a Refugee Travel Document. Always confirm the specific travel requirements of the country you are planning to travel to, for visa or other requirements.

Applicant Process

Processing times vary, so it is recommended to wait until you have received your document and any necessary visas before making specific travel arrangements.

To apply for your Refugee Travel Document, fill out the travel document application form for stateless persons and protected persons in Canada. The issuing office will decide the validity period of your refugee travel document and determine your eligibility.

When applying for your Refugee Travel document, in addition to your form, you will need to submit photos, select the appropriate choice of travel documents, and select a gender identifier.

Re-entry Into Canada With A Permanent Resident Card

If you have permanent residence, a permanent resident card is needed for your return into Canada.

Your Permanent Resident card is your identification document and a mandatory travel document for Canadian permanent residents. It proves your permanent resident status. A valid PR card and permanent resident travel document (PRTD) are the only two documents allowing permanent residents to enter Canada on a commercial carrier.

Permanent Resident Card (PR Card) and Permanent Resident Travel Document (PRTD)

These travel documents identify you as a permanent resident of Canada. Canadian permanent residents need to carry and show their valid permanent resident card or PRTD when travelling to Canada, by air, train, bus, or boat. You are responsible for ensuring you have a valid PR card for your return into Canada and for applying for a new PR card before your existing one expires. They are valid for five years.

PR cards are the property of the Canadian government and must be returned if you are requested to do so.

If you were selected outside of Canada as a protected person, and resettled as a refugee in Canada, you will have been given a Confirmation of Permanent Residence document or a Permanent Resident Card. For an expired, lost or stolen permanent resident card, you need to submit an application form to Immigration, Refugees and Citizenship Canada (IRCC).

At Oro Immigration, we can help you with your refugee claim and permanent residency process in Canada. We assist you throughout the entire process, including the hearing.

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Effortless Travel Documents in Canada

Welcome to Travel Document Canada! We are dedicated to helping refugees and immigrants obtain the necessary travel documents to make their journey to Canada as smooth and quick as possible.

What Travel Document Canada Offer

Comprehensive guidance.

Our team provides detailed instructions and support for applying for refugee travel documents in Canada. From initial application to final approval, we guide you through every step of the process.

Personalized Document Assistance

We offer tailored document assistance services to help you complete and submit your applications accurately. Our experts review your documents to ensure everything is in order.

Expertise and Integrity

Your travel document applications will be processed accurately and efficiently. We guarantee that your documents will be error-free, which helps expedite the approval process.

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“ Travel Document Canada made the application process so much easier. Their team is knowledgeable and responsive. Maria

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“ The process was incredibly smooth, and I got my travel document in record time. Thank you! Fatima

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Faster process, how to apply for a refugee travel document.

Watch our detailed video tutorial on applying for a refugee travel document in Canada. If you’d like to make sure avoiding mistakes and delays for a worry-free experience, contact us .

Frequently asked questions

Who is eligible to apply for a refugee travel document in canada.

Refugees and protected persons in Canada who need to travel outside the country can apply for a refugee travel document. You must have valid refugee status and meet the eligibility criteria set by the Canadian government.

How long does it take to get a refugee travel document?

Processing times can vary depending on various factors, including the completeness of your application and current processing times at the government office. Nowadays it’s around 3 months unless you have urgent request. Our expertise helps ensure your application is processed as quickly as possible.

What if I make a mistake on my application?

Mistakes on your application can cause delays or even result in rejection. Our expert assistance ensures that your application is accurate and complete, minimizing the risk of errors and delays.

Can I travel to any country with a refugee travel document?

A refugee travel document allows you to travel internationally, but you must check the entry requirements of the country you plan to visit, as some countries may have specific restrictions for travelers with refugee documents.

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