hover 1 journey battery replacement

Hover-1 Journey Common Problems and Troubleshooting

Get around town on this Hover-1 electric folding scooter. It has a range of 16 miles before it needs a charge, and it tackles hills at angles of up to 15 degrees effortlessly, so you can ride almost anywhere. This Hover-1 electric folding scooter has 8.5-inch tires that can handle rough terrain without a problem.

Hover-1 Journey Overview

Briefly and in your own words, the Hover-1 Journey is an electric folding scooter that offers a convenient, stylish, and exciting form of transportation. It features a foldable design, allowing for easy storage and portability. The scooter has a weight capacity of 264 lbs, ensuring safe riding for most individuals. With electronic and foot brakes, it can come to a complete stop safely. The 8.5″ tires provide greater stability, even on rough terrain. The battery pack is UL certified and can be charged using the provided charger. The scooter has a maximum speed of 14 mph and a maximum operating range of 16 miles. It weighs 27 pounds and comes in a sleek black color.

Product Details and Features

Common problems and troubleshooting with hover-1 journey, 1. battery not holding a charge.

Description of the problem: The Hover-1 Journey’s battery does not hold a charge, resulting in limited or no power when attempting to ride.

Cause of the problem: The battery may be old or damaged, or there could be a problem with the charging process.

Troubleshooting:

• Ensure that the scooter is turned off and unplugged from the charger.
• Inspect the battery for any visible damage or corrosion. If damaged, contact the manufacturer for a replacement battery.
• Connect the charger to the battery and verify that it is securely plugged into a functioning power outlet.
• Leave the scooter connected to the charger for the recommended charging time, typically 5 hours.
• If the battery still does not hold a charge, contact customer support for further assistance.

2. Motor Not Running

Description of the problem: The Hover-1 Journey’s motor does not engage or produce any movement when attempting to ride.

Cause of the problem: There may be a loose connection, a faulty motor, or an issue with the controller.

• Ensure that the scooter is turned off and disconnected from the charger.
• Check all electrical connections between the motor, controller, and battery, ensuring they are secure and free from damage.
• If the connections are secure, test the motor by connecting it directly to a power source (following manufacturer instructions) to verify if it operates.
• If the motor does not work, contact customer support for a replacement motor.
• If the motor works but still does not engage when connected to the scooter, the controller may be faulty. Contact customer support for further assistance.

3. Brakes Not Functioning Properly

Description of the problem: The brakes on the Hover-1 Journey do not provide sufficient stopping power or do not engage at all.

Cause of the problem: The brake cables may be loose or damaged, or there could be an issue with the brake pads or calipers.

• Inspect the brake cables for any signs of looseness or damage. Tighten or replace the cables as necessary.
• Check the brake pads and calipers for wear or misalignment. Adjust or replace them if needed.
• If the issue persists, contact customer support for further assistance. Do not ride the scooter until the brakes are functioning properly.

4. Tire Punctures or Leaks

Description of the problem: The tires of the Hover-1 Journey are punctured or have leaks, causing reduced performance or difficulty in riding.

Cause of the problem: Sharp objects or debris on the road may have caused punctures in the tires.

• Inspect the tires for any visible punctures or leaks.
• If a puncture is found, remove any debris and patch the tire using a suitable repair kit according to the manufacturer’s instructions.
• If the tire continues to leak or cannot be repaired, contact customer support for assistance in obtaining a replacement tire.

5. Power Button Malfunction

Description of the problem: The power button on the Hover-1 Journey does not function correctly, making it difficult to turn the scooter on or off.

Cause of the problem: The power button may be stuck, loose, or defective.

• Gently press the power button multiple times to check for any sticking or resistance.
• If the power button is loose, try tightening it carefully.
• If the power button still does not function correctly, contact customer support for further assistance.

6. Uneven or Unresponsive Acceleration

Description of the problem: The Hover-1 Journey exhibits uneven or unresponsive acceleration when attempting to ride.

Cause of the problem: There may be a malfunction in the throttle or controller, or a loose connection.

• Check the throttle for any visible damage or debris. Clean it if necessary.
• Inspect the electrical connections between the throttle, controller, and battery, ensuring they are secure.
• If the connections are secure, but the acceleration issue persists, contact customer support for further assistance.

7. Excessive Vibrations or Noisy Operation

Description of the problem: The Hover-1 Journey produces excessive vibrations or emits unusual noises during operation.

Cause of the problem: Loose or damaged components, such as the handlebars, stem, or wheels, may be the cause.

• Inspect all visible components for any signs of looseness or damage.
• Tighten any loose bolts or screws, paying particular attention to the handlebars, stem, and wheels.
• If the vibrations or noises persist, contact customer support for further assistance.

8. Non-functional Lights

Description of the problem: The lights on the Hover-1 Journey do not illuminate or function properly.

Cause of the problem: There may be a loose connection, a blown fuse, or a defective light bulb.

• Check all electrical connections related to the lights, ensuring they are secure and free from damage.
• Inspect the fuse for any signs of damage. Replace it if necessary.
• If the lights still do not work, check the bulbs and replace any that are defective.
• If the issue persists, contact customer support for further assistance.

9. Unstable Folding Mechanism

Description of the problem: The folding mechanism of the Hover-1 Journey is unstable or difficult to operate.

Cause of the problem: There may be obstructions, loose components, or misalignments in the folding mechanism.

• Inspect the folding mechanism for any obstructions, such as dirt or debris. Clean it thoroughly.
• Tighten any loose bolts or screws associated with the folding mechanism.
• Ensure that the folding mechanism is properly aligned. Adjust it if necessary.
• If the folding mechanism continues to be unstable or problematic, contact customer support for further assistance.

10. Inaccurate Battery Indicator

Description of the problem: The battery indicator on the Hover-1 Journey displays inaccurate information about the remaining battery charge.

Cause of the problem: There may be a malfunction in the battery indicator system or a loose connection.

• Check the electrical connections related to the battery indicator, ensuring they are secure and free from damage.
• If the connections are secure, but the battery indicator remains inaccurate, contact customer support for further assistance.

11. Unresponsive Display or Controls

Description of the problem: The display and controls on the Hover-1 Journey do not respond to input or operate as expected.

Cause of the problem: There may be a software glitch, a loose connection, or a faulty display or control unit.

• Restart the scooter by turning it off and on again.
• Ensure that all cables and connections related to the display and controls are securely plugged in.
• If the issue persists, perform a factory reset according to the manufacturer’s instructions.
• If the display or controls still do not respond, contact customer support for further assistance.

12. Overheating Battery

Description of the problem: The battery of the Hover-1 Journey becomes excessively hot during operation or charging.

Cause of the problem: There may be a problem with the battery cells, the charger, or the charging process.

• Ensure that the charger is the correct one for the Hover-1 Journey and is functioning properly.
• Check for any visible damage or swelling on the battery. If found, discontinue use and contact customer support.
• Allow the battery to cool down before attempting to charge or use the scooter again.
• If the battery continues to overheat, contact customer support for further assistance.

13. Unstable Handlebars

Description of the problem: The handlebars on the Hover-1 Journey are loose or wobbly, affecting steering control.

Cause of the problem: The handlebar stem may not be securely attached or there may be loose components.

• Tighten the bolts or screws that secure the handlebar stem to the scooter frame.
• Inspect the handlebar grips and tighten them if necessary.
• If the handlebars remain unstable, contact customer support for further assistance.

14. Non-functional Horn or Bell

Description of the problem: The horn or bell on the Hover-1 Journey does not produce any sound when activated.

Cause of the problem: There may be a loose connection, a faulty horn or bell unit, or a malfunction in the electrical system.

• Check the electrical connections related to the horn or bell, ensuring they are secure and free from damage.
• Test the horn or bell unit by directly connecting it to a power source (following manufacturer instructions).
• If the horn or bell still does not function, contact customer support for further assistance.

15. Uncomfortable Ride

Description of the problem: The Hover-1 Journey provides an uncomfortable ride, causing discomfort or fatigue during use.

Cause of the problem: There may be insufficient shock absorption, uncomfortable seating, or improper weight distribution.

• Check the suspension system for any adjustments or maintenance requirements.
• Consider using additional cushioning or padding on the seat for added comfort.
• Adjust the handlebar height and position for optimal riding posture.
• If the discomfort persists, contact customer support for further assistance.

16. Sudden Loss of Power

Description of the problem: The Hover-1 Journey experiences a sudden loss of power during operation, causing the scooter to stop abruptly.

Cause of the problem: There may be an issue with the battery, the motor, or the electrical connections.

• Check the battery charge level to ensure it is not depleted. Recharge if necessary.
• Inspect the electrical connections between the battery, motor, and controller, ensuring they are secure.
• If the issue persists, contact customer support for further assistance in diagnosing and resolving the problem.

17. Unresponsive or Sticking Throttle

Description of the problem: The throttle on the Hover-1 Journey does not respond to input or remains stuck in a certain position.

Cause of the problem: There may be a malfunction in the throttle mechanism, a loose connection, or debris interfering with its operation.

• Inspect the throttle for any visible damage, debris, or sticking components. Clean or lubricate if necessary.
• Check the electrical connections between the throttle, controller, and battery, ensuring they are secure.

18. Unstable or Loose Kickstand

Description of the problem: The kickstand on the Hover-1 Journey is unstable or does not securely hold the scooter in an upright position.

Cause of the problem: The kickstand may be loose, damaged, or misaligned.

• Tighten any bolts or screws associated with the kickstand to ensure a secure fit.
• Inspect the kickstand for any signs of damage. Replace it if necessary.
• Ensure that the kickstand is properly aligned and can support the weight of the scooter.
• If the kickstand remains unstable, contact customer support for further assistance.

19. Malfunctioning Speedometer

Description of the problem: The speedometer on the Hover-1 Journey does not display the correct speed or does not function at all.

Cause of the problem: There may be a loose connection, a faulty speedometer unit, or an issue with the electrical system.

• Check the electrical connections related to the speedometer, ensuring they are secure and free from damage.
• Inspect the speedometer unit for any visible signs of damage or malfunction. Replace it if necessary.
• If the speedometer continues to malfunction, contact customer support for further assistance.

20. Difficulty Folding or Unfolding

Description of the problem: The folding or unfolding mechanism of the Hover-1 Journey is difficult to operate or gets stuck.

Cause of the problem: There may be debris, misalignments, or damaged components in the folding mechanism.

• Clear any debris or obstructions from the folding mechanism and lubricate it if necessary.
• Ensure that all components of the folding mechanism are properly aligned.

21. Loose or Unstable Handlebar Grips

Description of the problem: The handlebar grips on the Hover-1 Journey are loose or unstable, affecting grip and control while riding.

Cause of the problem: The handlebar grips may not be securely attached or the grip material may be worn.

• Tighten the handlebar grips using an appropriate tool, ensuring they are securely in place.
• If the grips are worn or uncomfortable, consider replacing them with new grips.
• Test the grips to ensure they provide a stable and comfortable grip during riding.
• If the problem persists, contact customer support for further assistance.

22. Rattling or Loose Fenders

Description of the problem: The fenders on the Hover-1 Journey rattle or feel loose during operation, causing annoyance and potential interference with the wheels.

Cause of the problem: The fenders may not be securely fastened or there may be loose components.

• Tighten any bolts or screws associated with the fenders to ensure a secure fit.
• Inspect the fenders for any signs of damage or misalignment. Adjust or replace them if necessary.
• Test the fenders to ensure they are stable and do not interfere with the wheels.
• If the fenders continue to rattle or feel loose, contact customer support for further assistance.

23. Sluggish or Inconsistent Braking

Description of the problem: The braking performance of the Hover-1 Journey feels sluggish or inconsistent, affecting stopping distance and control.

Cause of the problem: The brake pads may be worn, the brake cables may be loose, or there may be an issue with the brake mechanism.

• Inspect the brake pads for wear and replace them if necessary.
• Check the brake cables for any signs of looseness or damage. Adjust or replace them if needed.
• Ensure that the brake mechanism is properly aligned and functioning smoothly.
• If the braking issue persists, contact customer support for further assistance.

24. Unstable or Noisy Stem

Description of the problem: The stem of the Hover-1 Journey is unstable or emits noise during riding, affecting stability and comfort.

Cause of the problem: The stem may be loose, there may be worn components, or there may be misalignments.

• Tighten any bolts or screws associated with the stem to ensure a secure fit.
• Inspect the stem for any signs of wear or damage. Replace worn components as necessary.
• Ensure that the stem is properly aligned with the scooter frame.
• If the stem remains unstable or noisy, contact customer support for further assistance.

25. Inconsistent or Flickering Lights

Description of the problem: The lights on the Hover-1 Journey flicker or provide inconsistent illumination, affecting visibility and safety.

Cause of the problem: There may be loose connections, a faulty light unit, or an issue with the electrical system.

• Inspect the light unit for any signs of damage or malfunction. Replace it if necessary.
• If the lights continue to flicker or provide inconsistent illumination, contact customer support for further assistance.

Hover-1 Journey Electric Scooter User Reviews

When considering purchasing a Hover-1 Journey Electric Scooter, it’s helpful to learn about the experiences of other users. This section provides an overview of user reviews sourced from the website walmart.com , highlighting both positive and negative feedback.

Positive Reviews from Hover-1 Journey Electric Scooter Users

While negative reviews can provide valuable insights, it’s also essential to acknowledge the positive experiences shared by users. Here are some aspects of the Hover-1 Journey Electric Scooter that received positive feedback:

• Some users were satisfied with the scooter’s range, stating that it allowed them to travel significant distances without requiring frequent charging. This extended range was particularly appreciated during longer rides and commutes.
• Many users praised the scooter’s speed capabilities, mentioning that it reached the advertised maximum speed of 14 miles per hour. This feature provided an enjoyable and exhilarating riding experience.
• Several users highlighted the scooter’s foldable design as a convenient feature. They found it easy to fold and unfold, making it simple to transport and store when not in use.
• Users appreciated the scooter’s overall durability and build quality. They reported that it could handle different terrains, including rough surfaces, without experiencing any significant issues.
• Positive feedback was also given regarding the scooter’s braking system. Users felt that the electronic and foot brakes worked effectively, providing a reliable way to bring the scooter to a complete stop safely.

Based on these positive reviews, it’s evident that many users found the Hover-1 Journey Electric Scooter to be a reliable and enjoyable means of transportation.

Negative User Reviews of the Hover-1 Journey Electric Scooter

While there are positive experiences with the Hover-1 Journey Electric Scooter, it’s important to consider the negative feedback as well. Here are some common issues mentioned by users:

• Some users expressed dissatisfaction with the scooter’s battery life, stating that it didn’t meet the advertised maximum operating range of 16 miles. They reported shorter battery life, particularly when riding in challenging conditions such as uphill or against strong winds.
• Several users experienced issues with the scooter’s tire(s), including frequent flats or damage. These problems caused inconvenience and additional expenses for repair or replacement.
• There were reports of technical malfunctions, such as the scooter suddenly turning off during rides or experiencing power-related issues. Users found these malfunctions to be frustrating and disruptive to their riding experience.
• Some users expressed disappointment with the customer support provided by the manufacturer. They cited delays in response times and unhelpful resolutions when seeking assistance for scooter-related problems or warranty claims.
• A few users encountered issues with the scooter’s overall build quality, including components becoming loose or breaking prematurely. These problems affected the scooter’s stability and longevity.

Based on these negative reviews, it’s clear that some users faced challenges with the Hover-1 Journey Electric Scooter, primarily related to battery life, tire durability, technical malfunctions, customer support, and build quality.

It’s important to note that these reviews are sourced from the website walmart.com , and individual experiences may vary. When considering purchasing the Hover-1 Journey Electric Scooter, it’s recommended to thoroughly research and evaluate all aspects of the scooter to make an informed decision.

Overall, the majority of users expressed satisfaction with the Hover-1 Journey Electric Scooter. Positive feedback highlighted features such as the scooter’s range, speed capabilities, foldable design, durability, and braking system. While negative feedback mentioned issues related to battery life, tire durability, technical malfunctions, customer support, and build quality, it’s important to consider these factors when making a purchase decision.

Note: The reviews mentioned in this section are based on user experiences shared on the website walmart.com . The quoted reviews are not direct quotes but summarized feedback in the author’s own words.

Hover-1 Journey Electric Scooter Manual

The operating instructions for the Hover-1 Journey Electric Scooter can be found on the manufacturer’s website. Please visit the website to access the detailed manual, which provides essential information on how to properly use and maintain your Hover-1 Journey Electric Scooter.

Hover-1 Journey Frequently Asked Questions

1. how can i extend the battery life of my hover-1 journey electric scooter.

To extend the battery life of your Hover-1 Journey Electric Scooter, consider the following tips:

• Avoid riding in extreme temperatures, as they can negatively impact battery performance. Optimal temperature ranges for battery operation are usually specified in the manual.
• Avoid overcharging the battery. Once the battery is fully charged, disconnect it from the charger to prevent overcharging, which can degrade the battery over time.
• When not in use, store the scooter in a cool and dry place. Exposing the scooter to excessive heat or moisture can affect the battery’s lifespan.

2. How often should I perform maintenance on my Hover-1 Journey Electric Scooter?

Regular maintenance is essential for keeping your Hover-1 Journey Electric Scooter in optimal condition. It is recommended to perform the following maintenance tasks:

• Check tire pressure regularly and ensure they are properly inflated. Underinflated or overinflated tires can affect the scooter’s performance and ride comfort.
• Clean the scooter regularly, removing any dirt, dust, or debris. Use a damp cloth or a mild cleaning solution to wipe the scooter’s surfaces.
• Inspect the brakes, lights, and other components for any signs of damage or wear. If you notice any issues, consult the manual or contact customer service for guidance.

3. What should I do if my Hover-1 Journey Electric Scooter experiences a technical problem?

If you encounter a technical problem with your Hover-1 Journey Electric Scooter, it is recommended to follow these steps:

• Refer to the manual: Consult the user manual for troubleshooting steps and guidance specific to your model.
• Contact customer service: Reach out to the Hover-1 customer service team for assistance. They can provide further troubleshooting guidance or advise on the next steps.
• Visit a service center: If the issue persists, consider visiting an authorized service center for professional assistance and repairs. They have the expertise and tools to diagnose and fix more complex technical problems.

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When facing any issues with your Hover-1 Journey Electric Scooter, it’s important to remember that the manual, customer service, and service centers are valuable resources for troubleshooting and resolving problems. Always refer to the manual for specific instructions and contact customer service or visit a service center when necessary. They are equipped to provide assistance and ensure your Hover-1 Journey Electric Scooter operates optimally.

Meet Sam Nelson , a dedicated enthusiast and expert in the world of electric scooters. Sam's expertise is at the forefront of this website, providing valuable insights and solutions for electric scooter enthusiasts looking to enhance their riding experience and address common issues.

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• Hover-1 Manuals
• User manual

Hover-1 JOURNEY (H1-JNY) - Scooter Manual

• Operation manual (28 pages)
• Also fits for

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PACKAGE CONTENTS

Care & maintenance, battery specifications, battery maintenance, specifications, product diagram, lcd display, charging your device, preparing your unit, pinch points, folding & unfolding, high speed mode, cruise control, kick to start, before riding, operating your device, speed and weight limitations, operating range, safety alerts.

• Error code E3
• Error E4/MOS

LOW TEMPERATURE WARNING

Safety instructions, safety precautions.

• Download manual
• 1 PACKAGE CONTENTS
• 2 CARE & MAINTENANCE
• 3.1 BATTERY SPECIFICATIONS
• 3.2 BATTERY MAINTENANCE
• 4 SPECIFICATIONS
• 5 PARTS LIST
• 6 PRODUCT DIAGRAM
• 7 LCD DISPLAY
• 8 CHARGING YOUR DEVICE
• 9 PREPARING YOUR UNIT
• 10 PINCH POINTS
• 11 FOLDING & UNFOLDING
• 12 HIGH SPEED MODE
• 13 CRUISE CONTROL
• 14 KICK TO START
• 15 BEFORE RIDING
• 16.1 OPERATING YOUR DEVICE
• 16.2 SPEED AND WEIGHT LIMITATIONS
• 16.3 OPERATING RANGE
• 17 SAFETY ALERTS
• 18.1 Error E1
• 18.2 Error E2
• 18.3 Error code E3
• 18.4 Error E4/MOS
• 18.5 Error E6
• 18.6 Error E7
• 18.7 Error E8
• 18.8 Error E9
• 19.1 LOW TEMPERATURE WARNING
• 19.2 SAFETY INSTRUCTIONS
• 20 SAFETY PRECAUTIONS
• 21.1 References
• 21.2 Download manual

The Journey is a personal transporter. Our production processes are developed with strict testing for each Journey E-Scooter. Operating the Journey without following the contents of this manual may lead to damage to your Journey E-Scooter or bodily injury.

• Hover-1 Journey Electric Folding Scooter
• Charger & Charging Cable
• Hex Key and Bolts

Your Journey's serial number is stamped on the bottom of the E-Scooter platform.

• To avoid damage to the Journey's internal circuitry, do not expose it to liquid, moisture, or humidity.
• Do not use abrasive cleaning solvents to clean the Journey.
• Do not expose the Journey to extremely high or low temperatures, as this will shorten the life of the device, destroy the battery, and/or distort certain plastic parts.
• Do not dispose of the Journey in fire as it may explode or combust.
• Do not let the Journey come into contact with sharp objects, as this will cause scratches and damage.
• Do not let the Journey fall from high places, as doing so may damage the internal circuitry.
• Do not attempt to disassemble the Journey.
• Use only the charger provided by Hover-1.
• Use only the manufacturer's authorized replacement parts.

BATTERY CARE / MAINTENANCE

Battery Type: Rechargeable lithium-ion battery Charge Time: Up to 5 hours Battery Voltage: 36V Battery Capacity: 6Ah Working Temperature: 32°F - 104°F Charging Temperature: 32°F - 104°F Storage Time: 1 year Storage Temperature: 32°F - 104°F Storage Humidity: 5% - 95%

• The lithium-ion battery is built into the device. Do not disassemble the device to remove the battery or attempt to separate it from the device.
• When charging the device, please use the enclosed 1-pin charging cable or otherwise ensure that the battery charging conditions are met.
• Do not connect or attach the device or the battery to a power supply plug or directly to a car's cigarette lighter.
• Do not place the device or batteries near a fire, or into direct sunlight. Heating the device and/or the battery can cause additional heating, breaking, or ignition of the battery inside the device.
• Do not continue charging the battery if it does not recharge within the specified charging time. Doing so may cause the battery to become hot, rupture, or ignite.
• To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/or disposal options.
• Do not attempt to modify, change, or replace your battery.
• Do not use your device if the battery begins to emit odor, overheats, or begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children and animals to touch the battery.
• The battery contains dangerous substances, do not open the battery, or insert anything into the battery.
• Please only use the charger provided by Hover-1.
• Do not attempt to charge the device if the battery has discharge or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.

• Journey E-Scooter
• Handlebar Assembly
• Charger + Charging Cable
• Hex Key & Bolts
• 6 Spare Bolts

• LCD Display
• Brake Handle
• Handlebar (L)
• Handlebar (R)
• Power Button
• Folding Clip
• Steering Column
• Folding Hinge
• Charging Port
• Folding Hook
• Brake Light
• Rear Disc Brake

• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris or dirt inside the port.
• Plug the charger into a grounded wall outlet.
• Connect the cable with the power supply (100V-240V; 50 Hz/60 Hz).
• Align and connect the 1-pin charging cable into the charging port of the Journey (DO NOT FORCE OR BEND THE CHARGING CABLE AS IT MAY CAUSE THE PRONGS TO BEND OR BREAK).
• The charging indicator light on the charger itself should change to red, indicating that your device is now being charged.
• When the red indicator light on your charger changes to green, then your device is fully charged.
• After fully charging your Journey, unplug the charger from your device and from the power outlet.

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY

To activate high speed mode, ensure the Journey is powered on and not in motion. Press the power button once. The high speed mode indicator should light up on your display to indicate it is activated.

To activate crusie control, quickly press the throttle down two times while riding at a constant speed above 3 mph. You will hear a beep and the cruise control indicator will light up on the LCD display, indicating that it is activated. Press the throttle down once or squeeze the brake handle to cancel cruise control.

For safety reasons, the Journey will not accelerate unless it is already moving at least 1.8 mph (3 km/h). You must push off the ground with your foot to get the Journey moving, then press the throttle to ride it.

Before each use, the E-Scooter operator shall perform the pre-operation checks as specified below:

• The area that the unit is to be operated in is safe and suitable for safe operation.
• The braking system is functioning properly.
• All safety lables are in place and understood by the operator.
• Any and all axle guards, chain guards, or other covers and guards supplied by the manufacturer are in place and in serviceable condition.
• The tires are in good condition, inflated properly, and have sufficient tread remaining.

It is important that you fully understand all the functions of your Journey E-Scooter. If these functions are not used correctly, you will not have full control of your Journey.

Practice using the Journey at slower speeds in a flat, open area before taking it out into public areas.

PRE-RIDE CHECKLIST Ensure that your Journey is in proper working order each time you ride. If a part of the Journey does not function correctly, please contact our Customer Support Center.

• Ensure the battery is fully charged before riding your E-Scooter.
• Please wear all appropriate safety and protective gear before operating your E-Scooter.
• Make sure to wear comfortable clothes and flat, closed-toe shoes when operating your E-Scooter.

RIDING ON YOUR UNIT

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS MAY LEAD TO DAMAGE TO YOUR DEVICE, DAMAGE TO PROPERTY, VOID YOUR MANUFACTURER WARRANTY, AND MAY CAUSE SERIOUS BODILY INJURY OR DEATH.

Make sure the device is fully charged before the first use. Before turning on your Journey E-Scooter, ride it like a normal kick scooter to get comfortable with the device before using it with the motor. When you are comfortable riding the E-Scooter, power it on. For the motor to activate, you must first push off the ground with your foot to get the E-Scooter moving, then press the throttle down with your thumb.

To slow down, disengage the throttle and squeeze the brake handle to engage the disc brake. The brake is pressure-sensitive, so a tighter squeeze will result in more stopping power. Do not attempt to stop suddenly as this may lead to injury or damage to your brake discs. Use the handlebars to turn the Journey in the desired direction. The Journey can be operated manually if you do not wish to use the motor.

As you get comfortable on the E-Scooter, you will notice it becomes easier to maneuver. Remember at higher speeds, it is necessary to shift your weight when making turns to maintain your stability. Prepare to brace yourself if you encounter bumps or uneven surfaces. If necessary, dismount your Journey and carry it to a safe operating surface.

Speed and weight limits are set for your own safety. Please abide by the limits listed here in the manual.

• Maximum Speed: 15 mph
• Maximum Supported Weight: 264 lbs
• Minimum Supported Weight: 44 lbs

The Journey can travel up to 12 miles on a fully charged battery under ideal riding conditions. The following are some of the major factors that will affect the operating range of your device:

• Terrain: Operating range is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce the operating range significantly.
• Weight: A lighter user will have a higher operating range than a heavier user.
• Ambient Temperature: Please ride and store the E-Scooter in recommended temperatures. This will increase operating range, battery life, and overall performance of your device.
• Speed and Riding Style: Maintaining a moderate and consistent speed while riding produces maximum operating range. Traveling at high speeds for extended periods of time, frequent starts and stops, and idling will decrease operating range.

If a system error occurs or an improper operation is performed while riding your Journey, the device will alert the user in a variety of ways.

The following are common occurrences that will produce safety alerts. These notices should not be ignored and appropriate action should be taken to correct any improper operation, failure, or errors.

• Prohibited riding surfaces (uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The E-Scooter is still charging.
• The E-Scooter is overheating, or the motor temperature is too high.
• When the battery is about to run out of power, the battery icon will flash.
• If any or both tires are blocked, the device will stop after 10 seconds.
• When the battery level has depleted below protection mode, the motor will power off after 15 seconds.
• If a high discharge current is produced during use (such as riding up a steep slope for a long period of time), the motor will shut off after 15 seconds.

ERROR CODES

HELMETS SAVE LIVES! Always wear a properly itted helmet that complies with CPSC or CE safety standards when you ride your E Scooter.

Thank you for purchasing the Hover-1 Journey. Please read all instructions carefully before using it and retain this manual for future reference.

• To avoid collisions, falls, and loss of control, please learn how to ride the Journey safely.
• You can learn how to ride the Journey by reading the operation manual and watching videos.
• All users are responsible for any consequences caused by violating warning contents or proper operations. Hover-1 can not be held liable.
• Use only the supplied charger from Hover-1 with this E-Scooter.
• The operating temperature range of the charger is 32°F - 104°F (0°C - 40°C).
• The operating temperature range of the Journey is 32°F - 104°F (0°C - 40°C).
• Do not ride on icy or slippery surfaces.
• Read the operation manual and warning labels before riding.
• Store the Journey in a dry, ventilated environment.
• When transporting the Journey, avoid violent crashes or impact.

Low temperatures will affect the lubrication of moving parts inside the Journey, increasing internal resistance. Additonally, the discharge capacity and capacity of the battery will be significantly decreased. Use caution when riding the Journey in cold temperatures (below 40°F/4°C). Doing so may increase the risk of mechanical failures of the E-Scooter, which may lead to damage to your device, property damage, serious bodily injury, and even death.

• Keep the E-Scooter away from heat sources, direct sunlight, humidity, water, and any other liquids.
• Do not use the E-Scooter if it has been dropped or damaged in any way.
• Repairs to electrical equipment should only be performed by the manufacturer. Improper repairs void the warranty and may place the user at serious risk.
• Do not puncture or harm the exterior surface of the E-Scooter in any way.
• Keep the device free from dust, lint, etc.
• Do not use this E-Scooter for anything other than its intended use or purpose. Doing so may damage the E-Scooter or lead to property damage, injury, or death.
• This product is not a toy. Keep out of reach of children.
• Do not expose the batteries to excessive heat such as direct sunlight or an open flame.
• Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or the drivetrain while the Journey is running.
• Do not operate or allow others to operate the Journey until the user understands all instructions, warnings, and safety features described in this manual.
• Check with your doctor if you have a medical condition that could affect your ability to use the Journey.
• Persons with head, back, neck ailments, or prior surgeries to those areas of the body are not recommended to use the Journey.
• Do not operate if you are pregnant or have a heart condition.
• Persons with any mental or physical conditions that may make them susceptible to injury or impair their physical or mental capabilities to recognize, understand, and perform all of the safety instructions and assume the hazards inherent in operation should not use the Journey.

SERIAL NUMBER Please keep your serial number on file for warranty claims as well as proof of purchase.

• The first rule of safe riding is to use common sense.
• Different localities and countries have different laws about riding electric transportation devices on public roads. You should check with local officials to ensure you are complying with local traffic law requirements.
• Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.
• For your safety, always wear a helmet that meets CPSC or CE safety standards. In the event of an accident, a helmet can protect you from serious injury and in some cases, even death.
• Obey all local traffic laws. Obey red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians and alert them if you intend to pass them from behind.
• Slow down at all street intersections and look to the left and right before crossing.
• Your Journey electric scooter is not equipped with reflectors. It is not recommended that you ride in conditions of low visibility.
• If you are riding your E-Scooter in low-visibility conditions, ensure your LED headlight is turned on, and that you are wearing bright, reflective clothing.
• Do not ride above your skill level. Ensure you have had enough practice with all functions and features of your Journey.
• Do not ride too fast – with increased speed comes increased risk. If you are moving at a higher speed, small bumps can create strong impacts, leading to a higher risk of injury.
• Do not ride with pets.
• Before stepping on your Journey, make sure it is placed flat on level ground.
• Do not try to open or modify your Journey E-Scooter. Doing so voids the manufacturer warranty and may cause your Journey to fail, resulting in injury or death.
• Do not use the Journey in a manner that would put people or property in danger.
• If you are riding near other riders, be sure to maintain a safe distance between each other to prevent collisions.
• Be sure to keep your feet on the Journey at all times. Moving your feet off your Journey while driving is dangerous and may cause the Journey to stop suddenly or veer sideways.
• Do not operate the Journey while under the influence of drugs or alcohol.
• Do not operate the Journey when you are restless or sleepy.
• Use your best judgment to keep yourself out of dangerous situations with your Journey.
• Do not ride your Journey off of curbs, ramps, or attempt to operate in a skate park, empty pool, or in any way similar to a skateboard. Misuse of your Journey voids the manufacturer warranty and may lead to injury or damage.
• Do not abuse your Journey. Doing so can damage your unit and cause failure to the operating system, which may lead to injury. Physical abuse, including dropping your Journey, voids the manufacturer warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or near rough and rugged terrain.
• The Journey can be used on paved surfaces that are flat and even. If you encounter uneven pavement, lift your Journey over and past the obstruction.
• Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads, or in extreme heat or cold.
• Bend your knees when riding on bumpy pavement to absorb the shock and vibrations. This will help you keep your balance.
• If you are unsure if you can safely ride on a specific terrain, step off and carry your Journey. Always be on the side of caution.
• Do not attempt to ride over bumps or objects greater than ½ inch even when prepared and bending your knees.
• Pay attention. Look where you are riding and be conscious of the road conditions, people, property, and objects around you.
• Do not operate the Journey in crowded areas.
• Operate your Journey with extreme caution when indoors, especially around people, property, and narrow spaces.
• Do not operate the Journey while talking, texting, or looking at your phone.
• Do not ride your Journey where it is not permitted.
• Do not ride your Journey near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Journey is intended for use by a single individual, DO NOT attempt to operate the Journey with two or more people.
• Do not carry anything while riding the Journey.
• Individuals with lack of balance should not attempt to operate the Journey.
• Young children and the elderly should not operate the Journey.
• At higher speeds, always take longer stopping distances into consideration.
• Do not attempt to jump on or off your Journey.
• Do not attempt any stunts or tricks with your Journey.
• Do not ride the Journey in dark or poorly lit areas.
• Do not ride the Journey near or over potholes, cracks, or uneven pavement or surfaces.
• Do not operate your Journey off-road.
• Do not turn sharply, especially at high speeds.
• Do not exceed the maximum weight limit of 264 lbs (119 kg).
• Do not operate near swimming pools or other bodies of water.
• Maintain a safe braking distance during wet conditions.
• Jumping your E-Scooter
• Riding over debris or obstacles
• Performing stunts
• Riding off-road
• Riding fast
• Racing other riders
• Riding in an unusual manner

The aforementioned examples add stress to each part of your E-Scooter and can lead to long term damage of the device. Damage to your E-Scooter can lead to an accident or increase your risk of injury. To decrease your risk of injury, use your E-Scooter correctly.

www.Hover-1.com

Manufacturer: DGL Group, Ltd. 2045 Lincoln Highway, Edison, NJ 08817 TEL: 732-692-5000

Documents / Resources

Download manual Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc. Download Hover-1 JOURNEY (H1-JNY) - Scooter Manual

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Hover-1 Journey Folding Electric Scooter Parts

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Monster Scooter Parts

42 Volt Charger for Hover-1 Alpha, Journey, & Rally Folding Electric Scooters

LED Panel for the Hover-1 Journey Folding Electric Scooter

8-1/2"x 2" Solid Tire for the Hover-1 Journey Folding Electric Scooter

3-Wire Thumb Throttle for Hover-1 Alpha & Journey Folding Electric Scooters

Rear Fender for the Hover-1 Journey Folding Electric Scooter

Coaxial Charging Port for Hover-1 Electric Scooters

Control Module for the Hover-1 Journey Folding Electric Scooter

350 Watt Hub Motor & Front Wheel Assembly for the Hover-1 Journey Folding Electric Scooter

8.5x2 Shock Absorber Solid Tire for the Hover-1 Journey Folding Electric Scooter

8-1/2"x 2" Pneumatic Tire for the Hover-1 Journey Folding Electric Scooter

55" LED Panel-to-Controller Cable for the Hover-1 Journey Folding Electric Scooter

Rear Fender Hook for the Hover-1 Journey Folding Electric Scooter

8.5"x 2" Solid Honeycomb Tire for the Hover-1 Journey Folding Electric Scooter

Carrying Case for Hover-1 Alpha, Eagle, & Journey Folding Electric Scooters

Kickstand for the Hover-1 Journey Folding Electric Scooter

Taillight for the Hover-1 Journey Folding Electric Scooter

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Replacement Parts - Hover-1 Journey Electric Scooter

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1. Always plug battery charger into scooter before plugging into electrical wall outlet. When charging is complete unplug charger from wall outlet before unplugging from scooter or bike.

2. When a scooter is in storage, recharge the batteries at least every 3 months. The Amperage of the battery charger may be decreased for longer battery life, or increased for a quicker recharge time.

Long-lasting rechargeable lithium-ion batteries provide the energy you need to get going on your new wheels. These quickly charged batteries are made of the highest quality material which makes them the safest and most effective battery possible!

Universal Plug, Portable lightweight - 24~42V 1.5A 2000MA Hover-1 Universal Charger

This product is UL, CE, FCC and RoHS certificated.

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Customer Reviews

Hover-1 Titan Battery Replacement

Introduction.

If your Hover-1 Titan battery will no longer hold a charge or your device will not turn on, use this guide to remove and replace your battery.

What you need

Step 1 bottom right panel.

Flip the hoverboard so the bottom is facing up.

The right side is the side that has the power button. There is also an "R" on the metal plate underneath the battery.

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Using a Phillips #1 screwdriver, remove the two 14 mm screws closest to the center of the hoverboard.

Using a Phillips #1 screwdriver, remove the four 12 mm screws located in the middle of the panel.

Using a Phillips #1 screwdriver, remove the two 15 mm screws located closest to the wheel.

Grip the bottom right panel and lift to remove it.

Step 4 Battery

Unplug the battery from the gyroscope/motherboard by holding the yellow connector and pulling apart.

Remove the bundle of wires from the clip on the top of the battery.

Using a Phillips #1 screwdriver, remove the four 14 mm screws that hold the battery on the device.

Remove the battery out of the hoverboard by lifting the battery then sliding it out from under the wires.

To reassemble your device, follow these instructions in reverse order.

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