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How do i send a gigs & tours mobile ticket to my buyer.

After your tickets sell, you will be instructed to transfer your tickets from your account with the original ticketing retailer to the email address that your buyer specified when purchasing the tickets. For Gigs & Tours purchases, you will find your tickets in the SeeTickets Wallet app . Please ensure you are logged into the correct area of the app. There is a Gigs and Tours section and a SeeTickets section. Your tickets will appear under the area of the site you originally booked through, however please note that tickets may sometimes not be available in the app until up to one week prior to the event date.

Please select the "Share" option to transfer the tickets.

Your buyer will also need to download and open an account on the SeeTickets Wallet app and accept the transfer to that account. They must use the email address that the transfer email was sent to. Please note that the transfer does NOT take place over Twickets’ system, so will not appear in either the buyer or seller’s Twickets account. 

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Gig payments: How to set up pay for gig workers

Whether you’re building a labor marketplace or trying to offer faster payments to an established pool of gig workers, the way you set up payments will have a direct impact on the success of your business. Understanding the payment requirements for gig workers and having an effective payment system in place can help ensure that 1099 employees are paid accurately quickly, and securely.

With so many payment options available for gig companies, it can be challenging to know where to start. In this article, we’ll review the best kind of gig payments, how to set up payments for gig workers and the top trends in financial technology for gig and labor marketplaces.

What is a gig payment?

A gig payment is any transaction made between customer of a gig platform or marketplace and the platform’s contract gig workers . Typically, gig payments are made per service provided and are made via a third-party, such as an online or mobile payments processor (e.g. Everee, Stripe, etc.)

Why you need fast payments for gig workers

Quick and efficient payments are core to functional gig platform. Gig workers typically rely on multiple gigs or projects to make ends meet, and their income can fluctuate greatly from week to week or month to month. They may have irregular expenses or unexpected emergencies that require immediate funds. Fast gig payments address this income instability by providing workers with immediate access to their earnings, enabling them to meet their financial obligations in a timely manner.

Gig workers often prioritize flexibility and convenience in their work arrangements. Fast payments align with these preferences by offering a seamless and efficient payment process. Gig workers can avoid waiting for extended periods to receive their earnings, reducing financial stress and enhancing job satisfaction. Fast gig payments also help build trust and loyalty between platforms or employers and their workers.

How to set up gig payments

Implementing gig payments can be challenging and depends on multiple factors such as the size of the business, the complexity of its payment processes, and the available resources. To set up gig payments, you’ll need to evaluate and select the right payments playtorm or service provider that meets your business needs.

1. Choose a payments platform

Here are a few key considerations to keep in mind when selecting a payment processor:

– Payment processing fees: Processors typically charge per transaction plus an additional percentage of the total amount paid. It’s important to compare processors and find the one that offers the most competitive rates.

– Security: Ensure your payments processor is compliant with data security standards such as PCI DSS, HIPAA, etc. Also ask about possible fraud protection measures they offer.

– Payment methods: Different payment processors support different payment methods (e.g. payroll cards, earned wage access, etc.). Decide which payment methods need to be supported and select a provider accordingly.

– International payments: If you anticipate making international payments, make sure the processor supports them and understand any additional fees or taxes that may apply.

Once you’ve selected a payment processor, it’s important to set up a reliable system for tracking payments and ensuring accuracy. This should include processes for verifying gig worker information, reconciling payments, and keeping records of all transactions.

2. Define payment terms and structure

Payment terms refer to the specifics of how and when payments will be made, and the structure refers to the organization of these payment terms. When defining the payment terms and structure, it is important to communicate the following information to contractors or workers:

  • Payment amount: The exact amount paid for the work performed, including any bonuses or incentives.
  • Payment frequency: The frequency at which payments will be made, such as instant, daily, weekly.
  • Payment method: The method by which payments will be made, such as direct deposit or electronic payment platforms.
  • Payment deadline: The deadline for payment submissions and when the contractors can expect payment.

By taking the time to define payment terms and structure, businesses can ensure that gig workers are remunerated accurately and on time. This will go a long way in fostering strong relationships with the gig workforce.

3. Choose a payment method

Decide on a payment method that is secure, reliable, and accessible to all parties. A payment method that is not secure can result in delays, fraud, or other problems that can negatively impact the payment process. Peer-to-peer payment apps like Venmo, Cash App and Paypal are not suitable payment methods for gig workers as they aren’t intended for business transactions and do not offer the same protections as other payment solutions.

How are gig workers paid?

Gig workers are typically paid through direct deposit, ACH payments, debit cards, payroll cards, or earned wage access. Direct deposit is a common payment method and provides gig workers with fast and secure access to their wages without any additional fees. ACH payments use Automated Clearing House networks to electronically transfer funds directly into the contractor’s bank account. Debit cards are another popular payment method as they allow gig workers to access their earnings instantly. Payroll cards are pre-paid debit cards that can be used to pay gig workers, and earned wage access allows contractors to withdraw part of their wages before payday.

When choosing a payment method, it is crucial to consider the specific requirements of your business and contractors. Factors such as the size of your business, the complexity of your payment processes, and the resources available should all be considered. 

4. Comply with tax and legal requirements 

Failure to comply with state and federal tax and legal requirements can result in significant penalties, fines, and legal action. One way to ensure compliance is to consult with a tax professional who can offer guidance on local requirements. While this is not tax advice, some of the general requirements for gig payments include the following:

  • Reporting income: Independent contractors are considered self-employed and must report their income to the government. Businesses are responsible for providing contractors with a 1099 form to report their earnings.
  • Withholding taxes: Businesses must withhold federal income tax, Social Security, and Medicare taxes from the payments made to contractors.
  • Employee classification: It is important to classify workers as employees or independent contractors correctly. Misclassification can result in legal and financial consequences.
  • Labor laws: Businesses must comply with labor laws such as anti-discrimination laws when hiring and paying independent contractors.
  • State requirements: Businesses must comply with state-specific requirements such as state tax withholding and unemployment insurance taxes.

4. Maintain accurate records 

Keeping a clear and transparent record of all payments made, including the date, amount, and payment method can help to avoid disputes and make the payment process more efficient. Having accurate records can provide a clear and concise history of all payments made to contractors, including any disputes or issues that may have arisen. 

This information can be used to resolve any disputes quickly and effectively, saving time and resources for both parties. Accurate records can also be useful for tax purposes, as the information can be used to prepare accurate tax returns and to ensure compliance with tax and legal requirements.

Automated payment systems, such as payment platforms or digital payment tools, can help to maintain accurate records of all gig payments. These systems automatically record the date, amount, and payment method for each payment, eliminating the need for manual record-keeping.

Regardless of the system you use, regularly reviewing and updating all gig payment records can help ensure that they are accurate. This can help to avoid disputes and improve efficiency in the payment process.

Gig payment trends in 2023 and beyond

 As the gig economy continues to grow, businesses must adapt their payment strategies to keep up with the changing landscape. Mobile payments, e-wallets, and same-day ACH pay rails are all trending toward mass adoption in the years ahead. The trends to keep a watchful eye include:

Financial wellness

As workers navigate an inflationary economic environment, there’s a growing focus on financial inclusion. This means employers will invest in financial wellness services and offer tools like budgeting and credit score tracking.

Payroll cards

Prepaid payroll cards are becoming increasingly popular among gig workers as an alternative to traditional banking methods. Prepaid cards allow for faster payments, more control over when funds can be accessed, and provide additional benefits such as fraud protection.

Same-day ACH

Same-day ACH is a payment processing option that allows businesses to send and receive ACH payments on the same business day. Traditional ACH transactions usually take one to two business days to settle, but same-day ACH expedites this process, enabling funds to be transferred within the same day. To leverage same-day ACH for fast payments, you’ll need to work with a financial institution or a payment service provider that supports this feature. Verify that your chosen provider offers same-day ACH capabilities and ensure that their service aligns with your specific payment needs.

More awareness of compliance and regulation

The classification of gig workers remains a complex matter. As the gig workforce grows, it’s critical to be aware of federal, state, and local regulations (and their exemptions). Businesses should also remain conscious of data privacy regulations, tax laws, and other relevant compliance topics.

Fast payments for gig workers makes sense

Gig work has become a vital source of income for many individuals who may have limited access to traditional employment opportunities or face barriers to entry due to various reasons. Fast payments promote financial inclusion by ensuring that gig workers have prompt access to their earnings. This accessibility empowers gig workers and helps bridge the financial divide.

Delayed payments can create financial vulnerability for gig workers, especially those who rely on gig work as their primary source of income. Fast payments help mitigate this vulnerability by providing timely access to funds. By receiving their earnings quickly, gig workers can avoid falling into debt, late payment penalties, or resorting to high-interest loans to meet their immediate financial needs.

Pay your gig workers fast. Learn more about Everee’s contractor payments .

© 2024 Everee. All Rights Reserved

The everee visa® pay card is issued by the bancorp bank, n.a., member fdic, pursuant to a license from visa u.s.a. inc and can be used everywhere visa debit cards are accepted., © 2023 everee. all rights reserved.

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A Guide to Gig Economy Payments: Is Your Platform Ready?

gigs and tours payment methods

The gig economy is booming, with more and more people turning to gig work for either their livelihood or a side hustle. Given that one of the biggest challenges faced by freelance workers is the issue of payment, it comes as a big surprise that most gig platforms aren’t even paying attention. 

How many digital enterprises are zeroing in on the gig economy payment experience ?  The answer is fewer than you think. Too many still offer payment solutions that are outdated, unreliable, and not suited to the needs of modern freelancers. But that is about to change. 

This guide explores the importance of earned wage access, the benefits of recurring payments alongside flexible payment options, and how fixing common payment problems help businesses scale. 

Retaining Gig Workers With Instant Payments

Gig Economy Payment Problem: Late Payments

The fix: earned wage access and faster payouts.

Gig Economy Payment Problem: Inconsistent Payment Methods

The Fix: Flexible Payment Options

Gig Platform Payment Problem: Costly Payment Processing Inefficiencies

The Fix: Automated Recurring Payments

Problem: The Top Payment Pain Point In Every Organization

The Fix: The Ideal Scalable Payment Solution

Side hustle economy - the rise of gig worker platforms.

Undoubtedly, the early years of this decade have brought about the infamous “side hustle” culture. While the concept is not new, there is a sharp increase in the freelancer and gig worker economies that is only expected to continue. 

gigs and tours payment methods

It seems many of us report juggling at least two different roles:

• 36% of Millennials

• 30% of GenX

• 21% of Boomers

And Gen Z leads the charge at a whopping 40%. 

With this kind of market growth, businesses should be taking steps to ensure their technology meets the needs of their customers. 

Case in point, if we look at the following three gig platforms, we can see they all have one thing in common, an integrated payment solution that delivers fast fund disbursement and an ability to scale. 

• A  hospitality platform bringing Earned Wages Access to the sector, helping service workers get paid faster.  

• A payroll solution bringing innovation to the entertainment industry by eliminating paper-based workflows.

• A hiring platform connecting workers with businesses. 

Retaining Gig Workers With Instant Payments 

Give your “customer” what they want and what they need, and you are more likely to succeed.  It is essential to think of gig workers as customers of the platform.  Why?  Because that final payment process is make or break. No need to invest in a customer acquisition strategy if the payment journey doesn’t deliver the convenience they want.

And these days, a positive payment experience ensures retention. And that matters to every business. In fact, improving customer retention by just 5% can increase your profitability by anywhere between 25-95% .

gigs and tours payment methods

As gig platforms vie for market share, everyone is looking for ways to differentiate themselves by offering a unique selling proposition. They can do this by providing instant payments via an integrated payment solution. This maximizes the employee experience and helps build customer loyalty by making them feel valued and giving them peace of mind that their money will be there when they need it most (i.e. when they get paid).

The fickle nature of gig work can make it difficult to budget and plan for expenses. This uncertainty can also affect a worker's quality of life and finances, leading to financial stress. Late payments are a common problem for freelancers and independent contractors, who often do not receive payments on time or in full. Delayed payments disrupt a gig worker's ability to meet financial obligations such as rent or bill payments.

Deliver faster payouts and real-time funding options. As the gig economy grows, so does the need for faster and more flexible payment solutions. As outlined above, maximizing the employee experience delivers better retention rates. Customer-centric digital technologies become the way forward in a battle for talent. One of the most important benefits for today’s employees is to get paid on time, in their way, and fast. Earned wage access programs have hit their stride in the hospitality sector as a way to gain a competitive advantage. Gig workers are not willing to wait for payroll drop. They want their pay in real-time. 

In fact, 87% of Gen Z and 84% of Millennials said they’d be more interested in applying for a job that pays them the same day they work.

With programs like EWA in place, businesses can pay workers as soon as they earn their wages. This means that workers can access their money faster and more securely than if they had been paid by check or cash.

gigs and tours payment methods

Gig Economy Payment Problem: Inconsistent Payment Methods 

Inconsistent payment methods can be a hassle for freelancers and contractors, who often have to navigate several different payment methods. For example, some might be paid through cheques, direct account payments or Interac e-Transfers. For them, managing multiple payment methods can be time-consuming, especially considering each method's potential fees and processing times.

The Fix: Flexible Payment Options 

The gig economy is a diverse and global phenomenon. It's important that your platform offers flexible payment options to accommodate your customers' needs, no matter where they're located. Your customers want to receive their funds in a way that works for them; therefore, providing multi-channel payment rails is a must. Offering different payment solutions such as bank account payments, Interac e-Transfer, ACH, and real-time payment methods goes a long way to keeping customers loyal.

gigs and tours payment methods

Gig Platform Payment Problem: Costly Payment Processing Inefficiencies 

17% of the gig economy companies indicate payables inefficiencies are their most serious challenge. The payment process is one of the most important parts of any platform. It is also one of the biggest stressors and one of the most labour-intensive. As payments become the front-facing component of the everyday business experience, companies must get on board with new trends and technologies to stay current, grow market share, and increase conversion rates.

Let’s break down the scenario. 

  • A freelancer completes a job for a gig platform and submits their invoice for payment. 
  • The platform receives the invoice and verifies that the work has been completed satisfactorily, and begins the manual processes to disburse funds. And we know this can take several days to complete. 
  • By this time, the freelancer could receive partial payment or might still be waiting for payment for other completed jobs as the platform continues to manually process payments as invoices are received. 

For digital enterprises that pride themselves on delivering a fast solution, this process is riddled with payment inefficiencies.  When it comes to the payment process, customers are less patient and more demanding.  It has to be simple, fast, and smart. 

Introduce auto-recurring payments into your strategy. 

By automating employee pay, you can: 

  • • Help stabilize cash flow
  • • Streamline the transaction experience
  • • Eliminate the need for manual payment input 
  • • Increase on-time payouts

Automated payment setups save time and money by streamlining the payment process. Outdated payment processes that require the customer to repeatedly enter their banking information are not only frustrating but error-prone as well. 

Automating the process reduces the risk of errors caused by human input and eliminates the need for manual processing. This, in turn, cuts down on labour and saves time for both parties involved.  

Problem: The Top Payment Pain Point In Every Organization 

Inefficient payment processes are a  real headache for businesses that need to scale. As outlined above, everything from manual data entry to paper-based invoicing and outdated payment systems can slow companies down. 

Can Your Business Scale? 

The ability to handle large volumes of payments is crucial for any business that processes a lot of transactions on a daily basis. Is your platform able to do the task?

Consider the number of payments you might be processing in the month and think about the dedicated employee resources tasked with managing it. 

Accessibility Including Cross-Border Payments:  

Currency exchange rates, transfer fees and additional paperwork are just some of the payment obstacles that can hinder gig worker transactions. Digital platforms need an accessible solution that easily facilitates cross-border payments so workers can access their funds quickly and easily, no matter where they live and work. 

VoPay’s Fintech-as-a-Service technology allows gig platforms to take ownership of their payment operations with a dedicated suite of financial products designed to fuel growth and improve retention rates.

Don’t leave your gig workers waiting - get access to VoPay’s powerful financial suite, including real-time payments, AR/AP automation , recurring payouts & more.

Contact a Fintech Advisor to learn more! 

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The complete guide to local payment methods for events and festivals

by Frederik Schoop | Aug 30, 2022 | All , Blog

gigs and tours payment methods

As a Payment Service Provider (PSP) you should be able to assist your customers with payment solutions suitable for outdoor events such as festivals, concerts and food markets.

Today it is less common to find festivals or similar events where cash payments are accepted, as contactless payments and non-cash alternatives is favoured by many consumers.

The new and modern payment solutions also make payments hassle free and convenient for businesses hosting outdoor events, as popular on-the-go payment methods can be used.

Here is the ultimate guide for distributors looking for payment method recommendations for customers in the event and festival industry!

Why should a Payment Service Provider focus on mobile and contactless payments?

As a PSP you should be able to offer the payment systems that your customers need and prefer. And among all the payment methods on today’s market, solutions for mobile or contactless payments are often favoured by both businesses and their consumers.

Traditionally, customers had to use a payment card with a chip or magnetic stripe to pay for products or services. Or even cash. And many businesses have been accepting payments with payment terminals that requires connection to a power plug.

Well, this now belongs to the past. Today customers can pay for products and services using mobile payment methods or contactless payment cards, thanks to technology like RFID, QR or NFC.

This means that customers no longer need to physically enter their PIN code or swipe a credit card at the point of sale. Businesses can also use wireless payment terminals or even their phone to accept payments. Perfect when hosting an outdoor event!

gigs and tours payment methods

Which payment methods are suitable for festivals?

Among today’s most popular mobile payment methods, we find phone wallets like Google Pay and Apple Pay. The payment methods are user friendly alternatives to physical payment cards, and are considered to be both secure and simple-to-use.

Tap-on-phone payment is also popular, as it makes it possible for customers to pay by tapping their card towards a phone belonging to the merchant. Here is some of the most popular and user friendly payment methods for festivals:

Recommend the right payment gateway for your customers

If a business should be able to accept mobile or contactless card payments, it is necessary to have suitable equipment. Simply put, they should find a payment system that lets them accept contactless or mobile payments. Like Tidypay One , for instance.

Tidypay One is developed through Tidypay’s partnership with the hardware partner Sunmi, to ensure an innovative and user friendly payment gateway.

Alternatively, one can use a so called SoftPOS system. A SoftPOS system can be described as an app which lets merchants turn their phone (or tablet) into a well-functioning device for payment acceptance.

For businesses hosting festivals or outdoor events, a SoftPOS can be both convenient and cost effective.

Why Tidypay GO is perfect for businesses hosting outdoor events

If you are a Payment Service Provider and have customers in the festival or event industry, you should have payment solutions that make payments on the go easy, efficient and quick. In that case, Tidypay is one of your best choices.

With a SoftPOS solution like Tidypay GO , businesses and their customers have access to a quick and user-friendly digital payment system. 

Use the cell phone as a POS system

Tidypay GO makes it possible for businesses to use a cell phone or other devices as a fully functional POS system. No time consuming or difficult integration or extra hardware is needed, which makes the solution a great choice for outdoor events.

All your customers need to start using Tidypay GO, is an Android device with NFC enablement and an app. The device should support Android versions like 10.0 or newer. The app can easily be downloaded in Google Play Store.

Tidypay GO can also be integrated with other Tidypay devices, which might be good news for many of your customers.

A secure and safe Payment Gateway

Tidypay GO is not only user friendly and convenient. The payment system is also safe and secure! With PCI DSS compatibility, none personal data belonging to the users will be saved on the device.

And since the solution is using NFC technology, Tidypay’s partners will not have to worry about compromising their financial data.

Why recommend Tidypay to customers in the festival or outdoor business?

For businesses that would like to strengthen their brand, value and payment offering, Tidypay is a great choice. With our payment gateway, businesses can grow together with the customer’s expectations and needs.

With solutions like Tidypay One or Tidypay GO, businesses that are hosting outdoor events, festivals or food markets, can accept payments in an easy and safe manner.

Do you have any questions about contactless or mobile payment methods? By using our contact form you will get the help you need in no time!

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Best Payment Methods For Tour Operators

Payment gateways for tourism businesses.

As a tour operator, it’s imperative these days that you have a strong online presence (opens in a new tab) and more importantly, somewhere to receive payments. As of 2020, 65% of revenue in the global travel and tourism market came from online sales channels, according to Statista.com (opens in a new tab) . With more and more tours being sold online, choosing a digital payment platform to handle your transactions is important but can be a head-scratcher.

In our experience, tour operators use one of these two options when it comes to receiving and processing their online bookings: the first is a booking software (opens in a new tab) . Booking software is excellent for high-volume tour operators as most of them have easy-to-use CRMs and keep all your bookings in one place. On the flip side, they will normally, depending on who you choose, charge a percentage of the booking.

The second option is choosing to have your payments linked directly to a form on your website, cutting out the need for a booking software. Payment gateways can be integrated directly into your site and can be treated as an alternative to purchasing a booking software, as you can integrate it via a booking form. A big pro of going down this route is that you only pay the processing fee from the gateway you choose. One of the cons is that you won’t have the ease of a backend CRM, you will need to create your own way of handling your bookings which can mean work on your end and more room for human error.

However, we’re here to help you choose the right one for your tour business. First, though, let’s begin with an overview.

What is a payment gateway?

A payment gateway is simply a secure network that provides a bridge between your business and the customer. A gateway facilitates a payment transaction by the transfer of information between a payment portal and a processor/bank.

Simply put:

  • A customer hits the ‘Buy Now’ button
  • The information is securely forwarded to the payment gateway
  • It is then normally handled by a payment processor before being handed over to the bank
  • The customer will then receive a notification if the payment has been accepted/rejected
  • The merchant receives the payment, normally minus the processing fee

Do I need a payment gateway?

Being a tour operator, the short answer is yes . As long as you want to receive card payments online or via mobile, you’ll need to have a payment gateway. Without one, you won’t be able to verify your future customer’s credit card information, process payments, and get that all-important sale. On top of that, and in this day and age of online security and comfort, it’s important to look out for, and advertise, that your gateway is secure . Look for gateways that are PCI-DSS compliant , this means the company you have chosen are compliant with the global standard for online security. Having this will not only give you peace of mind but it will help lend more credibility to your site.

What are my options?

There are many payment gateway options available and the trick is finding one that works for you. Some points to consider include; payment types, cost/fees, ease of use, integrations, customer support, and more. We have gone ahead and picked out points to consider plus more information if you want to delve deeper.

The larger payment gateways include:

Stripe (opens in a new tab)

  • Customisable payment solutions
  • Support on over 135 currencies
  • Supports various payment types, mobile transactions, and subscription billing
  • User-friendly
  • 24/7 email, phone, and chat support with an extensive online support centre

Authorize.net (opens in a new tab)

  • One of the first providers, a veteran
  • Accepts a wide variety of payments: major credit cards, debit cards, and digital payments
  • Very straightforward user interface
  • Various plans, monthly subscriptions, no setup fees

PayPal (opens in a new tab)

  • Arguably the most well-known, PayPal was Ebay’s 2002 purchase
  • Trusted gateway, extremely simple set up
  • Accepts; American Express, Mastercard, Discover, Visa, & PayPal Credit
  • Integrates with e-commerce platforms like Shopify, WooCommerce, & BigCommerce
  • Monthly payment schemes with extensive customer support

Square (opens in a new tab)

  • No setup and startup costs
  • Accepts all major credit cards but doesn’t support PayPal
  • Can accept payments via website, invoice, or on the phone
  • % payment scheme that stays the same for every card

Amazon Pay (opens in a new tab)

  • Transaction-based fees – starts at 2.9%
  • No membership fees
  • Accepts Visa, Mastercard, Discover, American Express, Diners Club, and JCB
  • No currency conversion fees

Each of these veteran options has its pros and cons but if you’re feeling in the mood to dive deeper, take a look at these more recent payment gateway trends.

Klarna (opens in a new tab)

  • Up to 0.30 USD + 5.99% per transaction
  • Availability: For now, only UK and US market
  • Ability to split payments in 4
  • Very user-friendly

Braintree (opens in a new tab)

  • Starting from 2.9% + $.30 per transaction
  • Third-party integrations
  • International offices with good customer service
  • Accepts multiple credit & debit cards, bank directs, and online wallets

ClearPay (opens in a new tab)

  • Contact them for the latest fees
  • Split costs into multiple payments
  • API access and smooth integrations
  • Smart, easy-to-use customer interface

There are many more to take a look at including Openpay (opens in a new tab) , Humm (opens in a new tab) , Payright (opens in a new tab) , Splitit (opens in a new tab) , Sezzle (opens in a new tab) , Quadpay (opens in a new tab) , Viabill (opens in a new tab) , or Affirm (opens in a new tab) . We thought you could start with these!

What should I look for in a payment gateway?

While searching for your new payment gateway option, you want to get the best for your buck. We recommend you keep a few of these things in mind when choosing:

  • Fees: you want to make sure you are paying a price that works for you and there are no hidden costs.
  • Security: Your customers’ payments are crucial, so keep an eye out for bank-grade security levels like PCI-DSS coupled with encrypted payment transactions.
  • Customer service: you want support available around the clock to ensure your payments are flowing smoothly.
  • Payment methods: depending on what you are offering, most customers like having more than just a credit/debit card option. Maybe your customers pay in a number of different currencies, keep that in mind along with the language the payment gateway is offered in.
  • Integration: you want something that your customers can use easily, that integrates seamlessly onto your website, and will continue to work with regular updates.

Picking a payment gateway may seem like hard work but taking these tips into consideration will hopefully ease the process . Payment gateways are an excellent alternative to a booking software but it’s down to you and what works for your business . And after scratching the surface of these different methods, if you feel the payment gateway option is something that would work for you, great, but if you’re feeling a little lost with all this and feel you need to revamp your website and payment integration system, talk to the experts today (opens in a new tab) .

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Simple recurring payments and payouts

The easiest way to accept payments for phone plans. Manage AutoPay, refunds, payouts, taxes and more. Fully embedded in Gigs Connect.

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Accept all major credit cards, Apple Pay and Google Pay

Taxes & Fees

Stay compliant and automatically apply relevant taxes and fees at checkout

Collections

Recover over 70% of failed payments with automatic retries

Get weekly payouts to the accounts of your choice

Visualize detailed revenue reports in Gigs Dashboard

Manage promo codes, refunds, chargebacks and top-ups

Payment lifecycle

Maximize conversion with smarter payments

Cover every base with a best in class telecom payments system. Accept recurring payments, get regular payouts. Gigs Payments covers everything from chargebacks and upgrades to taxes and fees.

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How it works

Sell mobile plans.

Start selling subscriptions fast and get instant revenue reports.

Launch your plans in days, no code required.

Accept recurring payments in 200+ currencies from all major credit cards, Apple Pay and Google Pay.

See detailed realtime revenue reports in Gigs Dashboard.

Manage payments

Payment recovery, subscriptions and chargebacks are a breeze.

Collect payments via autopay on a billing cycle of your choice.

Recover over 70% of failed payments with automatic retries.

Easily manage refunds, chargebacks, disputes, one-time top-ups, promo codes and upgrades.

Receive regular payouts and let us take care of the taxes and regulatory compliance.

Set a default account to receive payouts, or split payouts across multiple accounts, currencies and entities.

Receive invoices with detailed breakdowns of all payouts.

Ensure compliance with sales tax, telecom taxes and regulatory requirements. Gigs automatically applies the appropriate fees to all payments.

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See detailed revenue reports

Sit back and watch the money roll in. See a detailed breakdown of your recurring revenue, conversion statistics and more in Gigs Dashboard .

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Secure and compliant

Gigs Payments helps you navigate all the complexities of global payments and modern security requirements.

PCI compliance

Gigs Payments abides by PCI security standards. This ensures that sensitive payment card details are processed, transmitted, and stored securely.

Fraud management

Gigs Payments reduces your exposure to fraudulent users with machine learning technology for fraud prevention. 3D Secure checks are also conducted on all card payments.

Encryption in transit

Your customers’ valuable data is highly protected with several layers of security. Data in transit is encrypted to ensure its authenticity, integrity and privacy.

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Capabilities

A deep dive into payments capabilities

Gigs Payments helps you manage payments across your entire customer lifecycle. Let’s take a look under the hood.

Customer acquisition

Discounts and vouchers

Promo codes

Time-limited pricing

Payment options

Credit and debit cards

Apple Pay / Google Pay

Custom recurring billing

Automatic retries

Accept 200+ currencies

Subscription management

Upgrades and top-ups

Usage reporting

Plan upgrades

One time top-ups

Disputes and chargebacks

Disputed charge reporting

Chargeback handling

Plan management

Change payment details

Change address

Cancel and resume plan

Compliance and security

Telecom taxes and fees

Regulatory compliance

3DS payments

Business operations

Revenue reporting

Revenue visualization

Analytics deep-dives

Data exports

Multi-currency payouts

Cross-border payouts

Detailed invoices

Gigs releases new features and updates every week

Customer Insights

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“Over 70% of our sales of the Teracube Thrive safe phone for kids now include a wireless subscription. We assumed we’d need our own payment solution to handle the recurring billing, but Gigs Payments has it all covered. From acceptance all the way through to payouts, we never have to worry about any payments topic.”

Sharad Mittal ,

Co-Founder & CEO

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Group Travel Leader

Group Travel Essentials: Handling Customer Payments

You probably didn’t decide to become a group travel planner because you love keeping track of people’s payments. but managing transactions is a crucial part of running a successful travel endeavor, and if you don’t get it right, you could cause yourself and your travelers a lot of trouble..

Fortunately, there are ways to reduce the amount of time and effort you spend managing payments, or even eliminate payments from your workflow altogether. Consider employing some of these strategies to streamline your operations; doing so will allow you to focus more on the parts of travel you enjoy and worry less about the business side.

Business Basic: Start With Deposits

Most experienced travel planners, travel agents and tour operators don’t ask customers to pay the entire cost of a trip at once. Instead, they have clients make a small nonrefundable deposit (usually a few hundred dollars), then pay the balance closer to the date of departure. This offers several benefits: In addition to allowing your customers to spread the cost of their trip over several payments, requiring deposits helps you gauge how many participants you’ll have on a trip several months in advance. It also gives you some operating capital for making reservations or deposits to your suppliers.

Best Practice: Build an Infrastructure

The first time you ran a group trip, you probably managed the finances in your own bank account, collecting cash or checks from your travelers and then paying suppliers with your own credit card. As your organization grows, though, this method becomes trickier and exposes you to some liabilities. To protect yourself, you should set up a separate bank account for your business or travel group — don’t mix it with your personal finances. With that account, you can get a dedicated debit or credit card. The bank may also be able to help you set up payment processing so you can accept credit card payments from your customers.

gigs and tours payment methods

Innovative Idea: Accept Payments on Your Phone

If you have used a credit card recently to buy something from an independent merchant at an event or a farmers market, you may have seen them swipe your credit card through a small attachment plugged into a smartphone. These gadgets and their associated apps allow even microbusinesses to accept credit card payments in person. They can also be a great way for you to make sales. When you visit clients or give a presentation about an upcoming trip, you can offer a special price or other incentive to anyone who places a deposit on the trip right then. Then you can use your phone and a payment app to collect those deposits on the spot.

Pro Tip: Outsource Collections

If you work with travel partners such as cruise lines and tour companies on most of your trips, there’s a good chance they can take on all the hassles of payment processing for you. These companies already have the in-house infrastructure necessary for accepting payments, and many of them offer those services to you when you book trips through them. They usually give you a customized link to their payment portals so that instead of collecting money from your customers, you can simply send travelers the link, and they can pay their deposits and final balances directly to the supplier.

Growth Opportunity: Collect Payments Online

The internet has fundamentally changed the way people buy things, including travel. And the more trips you sell, the more likely you’ll be to encounter people who want to pay for their trips online . In the past few years, some technology companies have created simple, secure ways for small businesses and organizations to process payments directly on their websites. If you already have a website, talk to your site designer about adding payment tools — it’s not as difficult as it sounds — or use a service like Squarespace or Wix to easily create a new site with e-commerce tools built in.

gigs and tours payment methods

Brian Jewell

Brian Jewell is the executive editor of The Group Travel Leader. In more than a decade of travel journalism he has visited 48 states and 25 foreign countries.

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