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Nottingham Prison Information

• Accommodation: The prison provides multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
• Education and Vocational Training: Nottingham Prison offers a range of educational programs and vocational training opportunities to help inmates develop skills, improve their prospects, and prepare for their eventual release. These programs may include basic education, literacy and numeracy courses, vocational skills training, and accredited qualifications.
• Work Opportunities: Inmates have access to work opportunities within the prison, such as maintenance, cleaning, kitchen, and other designated roles. These work activities aim to develop skills, instill discipline, and provide a sense of responsibility.
• Healthcare: Nottingham Prison has an on-site healthcare unit staffed with medical professionals who provide primary healthcare services to prisoners. Mental health support, substance abuse programs, and specialized medical care are also available.
• Family Contact: The prison recognizes the importance of maintaining family relationships and facilitates visits and contact with family members, subject to specific guidelines and regulations.
• Resettlement Support: Nottingham Prison offers pre-release planning and support to help inmates prepare for their eventual release. This may include assistance with accommodation, employment, and access to community-based support services.

Contact Information

Booking a visit to nottingham prison.

• Monday: 1pm to 4pm
• Tuesday: 9am to 12pm
• Wednesday: closed
• Thursday: 1pm to 4pm
• Friday: closed
• Saturday: 9am to 12pm
• Sunday: closed

Unlimited Prison Phone Calls Package

• Monday: 9am to 10:30am and 2pm to 3:30pm
• Tuesday: 9am to 10:30am and 2pm to 3:30pm
• Wednesday: 9am to 10:30am and 2pm to 3:30pm
• Thursday: 9am to 10:30am and 2pm to 3:30pm
• Saturday: 9am to 10:30am and 2pm to 3:30pm
• Sunday: 9am to 10:30am and 2pm to 3:30pm
• Valid Passport
• Valid Photographic
• Driving Licence (full or provisional)
• Citizen Card
• Senior Citizens Bus Pass Travel Card (issued by Scottish Government)
• Utility bill
• Council tax bill
• Benefit book
• Bank statement
• other letter from official source

Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

You may also be interested in:

• Prison visit booking: using digital analytics to inform alpha development
• Making prison visits easier to book
• Meet the Transformation team

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Hmp nottingham.

• Inside Time Reports
• 13th December 2014
• East Midlands , Male Local , Male YOI , Prison Visit

Prison information

Address: Perry Road Sherwood NG5 3AG Switchboard: 0115 872 4000 Managed by: HMPPS Region: East Midlands Category:  Male local Link to: https://www.gov.uk/guidance/nottingham-prison

Description

Nottingham Prison is a men’s prison in the Sherwood area of Nottingham and serves courts in Nottinghamshire and Derbyshire.

Visit Booking: On-line

Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit Children’s Visits:  General domestic visits allow children where no restrictions are in place for the individual. Bi monthly children’s visits have gathered pace so now delivering monthly with view for review for weekly.

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Nottingham Prison

Tel: 0115 872 4000  –  Perry Road, Sherwood, Nottingham, Nottinghamshire NG5 3AG

HMP Nottingham is a category B adult male local prison, which serves the courts of Derbyshire and Nottinghamshire. It’s situated in the Sherwood area of Nottingham and has stood there since 1890, when it was originally opened as a city jail. The building was entirely reconstructed in 1912 and was significantly expanded in 2010, increasing its capacity to 1,060 inmates. If you want to find out how to get to HMP Nottingham, please refer to the map on this page.

Tel: 0115 872 4000

Operational capacity: 1060

Perry Road, Sherwood, Nottingham, Nottinghamshire NG5 3AG

Prison Phone have been saving inmates at HMP Nottingham money on their calls from the prison to any UK mobile phone since 2013.

We do this by allocating a dedicated and secure local number to your mobile phone, this means when the inmate at Nottingham prison calls the new local number we have provided they will be charged at just the local landline rate (around 10p per minute) rather than the standard mobile rate (which is around 40p per minute).

This in turn helps to stretch the inmates PINS phone credit further and reduces the amount you need to send in for them to top up!

Send me Nottingham prison details via FREE SMS

Mobile number:

Here’s some facts about Nottingham Prison

HMP Nottingham is a category B prison in the Sherwood area of Nottingham. Opened in 1890 as a city gaol, the prison has capacity to hold 1,060 male inmates.

A wing is the integrated drug treatment system with 122 cells holding up to 180 prisoners. B wing holds general population in 160 cells holding up to 220 inmates. C wing holds general population & full-time workers in 64 cells holding up to 110 inmates. D wing is the first night centre & induction, with 99 cells holding up to 155 men. E wing holds general population with 100 cells holding up to 155 men. F wing also holds general population in 77 cells holding up to 100 men. G wing is vulnerable prisoner unit. There are 98 cells holding up to 140 vulnerable prisoners.

A prisoner gouged out his own eyes on the 22nd July 2014. It is thought he was protesting as temperatures in the cells reached 25°C. A witness stated “Somebody cut their eyes out of their face. He was protesting. The heat is just so high. Prisoners simply can’t deal with it.”

To view the latest HMIP inspection report, click here .

Visiting hours are 09:00 – 11:00 & 14:00 – 16:00 on Tuesdays, Thursdays, Fridays, Saturdays and Sundays.

Also in 2004, inmates voluntarily took part in a drug testing scheme. Prisoners who remained drug-free were given the opportunity to reduce their sentences.

Daniel Gilbert was jailed in July 2017 for breaching sexual prevention orders under a fake name.

One of HMP Nottingham’s community projects include regular visits from local children with special needs.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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Prison Healthcare

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We aim to provide prison healthcare that is at least as good as healthcare in the community.

We strive to make a positive impact on the lives of prisoners, improving their health, securing their wellbeing and reducing reoffending behaviour.

Accessing our services

You will be referred to the health service on reception at the prison. If you need to access services at a later stage you should approach a member of the healthcare team or prison staff.

Help in a crisis

Within the prison – contact a member of staff. Outside of prison – phone the switchboard. You can find each prison switchboard numbers using the links below.

Contact and find us

Lincolnshire.

HMP Lincoln Greetwell Road Lincoln Lincolnshire LN2 3BD Tel:  01522 663 000 Find out more about HMP Lincoln

IRC (Immigration Removal Centre) Morton Hall Tel:  01522 666 700 Find out more about IRC Morton Hall

HMP North Sea Camp Tel:  01205 769 300 Find out more about HMP North Sea Camp

These services are commissioned by the North Midlands Area Team.

Nottinghamshire

HMP Lowdham Grange Tel:  0115 966 9200 Find out more about HMP Lowdham Grange  

HMP Nottingham Tel:  0115 872 4000 Find out more about HMP Nottingham  

HMP Ranby Tel:  01777 862 000 Find out more about HMP Ranby

Leicestershire

HMP Leicester Tel:  01162 283 000 Find out more about HMP Leicester

HMP Gartree Tel: 01858 426 600 Find out more about HMP Gartree

Information for health professionals

Lead clinician.

Dr Adarsh Kaul, Clinical Director

Nottinghamshire Healthcare NHS Foundation Trust

Westminster House 598 The Wells Road Mapperley Nottingham Nottinghamshire NG3 3AA

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Visiting the prison

Maintaining contact with family members or close friends is an important part of the rehabilitation process and helps to support our prisoners during their sentence.  Our large, open-plan visits halls provide a relaxed atmosphere for both prisoners and their visitors. With refreshments available to purchase and play areas for younger children, we want to make your visiting experience as comfortable and enjoyable as possible.

We understand that visiting a prison can be quite daunting, especially if it is your first visit, so we try to make your experience as positive as possible. We want you to enjoy your visit, so we operate a zero tolerance for violence and aggressive behaviour to help us maintain a calm, friendly environment.

Children under the age of 18 must be accompanied by an adult.

Prohibited items

Please note the following items are not permitted inside the prison:

• Controlled / Illegal Drugs
• Metal Cutlery
• Chewing Gum
• Mobile devices

Please take the time to read and familiarise yourself with the list. View the prohibited items list .

We provide lockers for you to store personal belongings such as wallets, mobile phones and tobacco.

Professional / Legal visits

These will be available Monday to Friday between the times of 0900 - 1130hrs and 1430 - 1700hrs.

To book a legal visit, please contact: [email protected]

A confirmation will be emailed as soon as possible.

Parental Consent Form

Please download and complete the Parental Consent Form before your visit.

Visiting times and frequency

Details about visiting times allowed at HMP Lowdham Grange

Learn more Close

At HMP Lowdham Grange we believe in the importance of maintaining a healthy relationship with family and friends. We place a great deal of importance in making your visit experience as good as it possibly can be.

Visiting times

All social visits can only be booked by the prisoners themselves via internal processes.

Monday - In the morning from 0900 to 1000hrs and then 1030 to 1130hrs. In the afternoon, from 1430 to 1530hrs and 1600 to 1700hrs.

Tuesday - In the morning from 0900 to 1000hrs and then 1030 to 1130hrs. In the afternoon, from 1430 to 1530hrs and 1600 to 1700hrs.

Wednesday - In the morning from 0900 to 1000hrs and then 1030 to 1130hrs. In the afternoon, from 1430 to 1530hrs and 1600 to 1700hrs.

Thursday - In the morning from 0900 to 1000hrs and then 1030 to 1130hrs. In the afternoon, from 1430 to 1530hrs and 1600 to 1700hrs.

Friday - In the morning from 0900 to 1000hrs and then 1030 to 1130hrs. In the afternoon, from 1430 to 1530hrs and 1600 to 1700hrs.

Saturday - In the morning from 0900 to 1000hrs and 1030 to 1130hrs. In the afternoon from 1430 to 1530hrs and then 1600 to 1700hrs.

Sunday - In the morning from 0900 to 1000hrs and 1030 to 1130hrs. In the afternoon from 1430 to 1530hrs and then 1600 to 1700hrs.

Can money be taken in for a prisoner?

Visitors cannot give money to a prisoner during visits, but they can send money to a prisoner’s account :

• Send money free by debit card, you will need the prisoner number and their date of birth. Go to  www.gov.uk/send-prisoner-money  (opens in a new window).
• As a cheque (subject to 10 working days for clearance)
• As a postal order

What to expect

Guidelines of what to expect when visiting HMP Lowdham Grange

All first-time visitors must bring some form of photographic identification and a proof of address in order for them to be processed on to the system.

The following are examples of what could be used as photo ID:

• Current Passport
• Driving Licence
• Senior Citizens transport pass, issued by local authority
• Employers or Student ID card  (Only if this clearly shows the name of the visitor and the employer/educational establishment, has a photograph and signature that can be compared and if it is a recognised employer or educational establishment) .

If your visitor is bringing children with them, they must bring the birth certificate or Passport and if it is not the parent or guardian of the child they must also bring written consent from the parent or guardian of the child and the birth certificate or Passport.

Car parking

Visitors' parking is provided free of charge. 

Visits policy

To maintain a suitable visiting environment and to comply with the security element within the hall visitors and prisoners are asked to follow the guidelines set out below.

• No items may be given to prisoners other than refreshments purchased in the hall.
• Prisoners and visitors will remain in their seats and not wander around the hall.
• All visitors will be searched and pass by the drug dog on entry to the establishment and if they leave the hall.
• Prisoners and visitors will not be abusive to staff, other prisoners, or other visitors.
• Children must be kept under control - including in the play area.
• Prisoners and visitors must not be unduly noisy.
• Prisoners may greet their visitors with a kiss and kiss them goodbye, this should be done in a manner that is not offensive to others, please note that there should be no other physical contact throughout the visit other than stated above.
• Prisoners and visitors must obey instructions from staff and leave quietly when instructed.
• Visitors may purchase refreshments from the tea bar for themselves and the prisoner; this is a table service option.
• Visitors may leave the hall to use the toilet providing staffing and other circumstances permit - The time spent will be part of the visit time allocated and level B searches will be carried out. 
• Visits will be subject to CCTV surveillance and staff will patrol the hall.
• Visits by children to prisoners who have been identified as presenting a potential risk to children will be particularly closely monitored.
• Cash is permitted into the prison for use at the coffee shop to a maximum value of £15 per adult and £5 per child. Notes are not accepted, coins only.

Appropriate Clothing

All visitors must be appropriately dressed at all times. This is a family environment and we do not wish to offend people. The following restrictions apply to all visits:

• All skirts must be no more than 3 inches above the knee (no mini-skirts).
• Leggings must not be see through.
• No trousers or jeans with holes/rips/multiple zips or pockets around the groin area, and they must be pulled up around the waist.
• Trousers/jeans must not have holes in the pockets near to the groin area.
• No short or cropped tops revealing the midriff.
• No see-through tops or tops that show excessive cleavage.
• No camisole tops.
• Underwear must be worn at all times.
• Males in t-shirts must have a sleeve, vests are not acceptable.
• Clothing displaying offensive patterns or logos will not be permitted (i.e. Cannabis leaves, racist logos, gang tags or offensive words).
• No steel toe caps.
• Sunglasses, hats and scarves are not permitted (with the exception of headwear for religious reasons).

Failure to comply may result in the prisoner's visitor being refused entry.

Types of visit

Details about the social (friends and family) and legal visits at HMP Lowdham Grange

Social Visits

Social visits are booked by the prisoners using our Internal Pods system. Prisoners are shown how to use this on their induction (normally within the first 3 days). They need to register all their visitors’ details and then request a visit. This can take a few days. Unfortunately due to data protection we are unable to book any social visits for anyone calling in.

We have a kiosk in the Visits Hall where you can purchase hot drinks and snacks. Please be advised we can only accept payment via a credit card (cannot accept cash).

Social visits will be available every afternoon seven days a week and will be supplemented by visits in the morning at a weekend. The timings of these are shown below:

Day                              AM /PM

Monday           1430 – 1530    1600 - 1700

Tuesday          1430 – 1530    1600 – 1700

Wednesday      1430 – 1530   1600 – 1700

Thursday          1430 – 1530   1600 – 1700

Friday              1430 – 1530   1600 – 1700

Saturday    0900-1000 1030-1130     1430 -1530 1600-1700

Sunday      0900-1000 1030-1130     1430 -1530 1600-1700

On a Monday through to Friday, prisoners may, if they wish choose, to remain for the second session without exchanging a Visiting Order (VO) as demand is lower during a week day.

Amendments to Visits due to the New Core Day

If a prisoner wishes to book a two-hour visit at the weekend this will result in two VOs being used, one for each session from their entitlement. Due to the demand at the weekend one-hour slots are encouraged so that as many prisoners as possible have the opportunity to book a visit.

Two Hour sessions

Prisoners are advised that those who are using the entire/double session will still be subject to the break in between the two visits sessions in order to allow for the room to be tidied up etc. We will review this arrangement in the coming weeks so that there is less interruption to people’s visits.

Purple Visits

We are pleased to offer all prisoners access to the online app. Purple Visit, enabling video call visits with family and friend.

They are available at the following times:

Prisoners can book a session through the internal booking system (Pod). Please note that to participate in a Purple Visits session you must download the application to your mobile phone or tablet (not laptop) to enable booking to be confirmed. To download the app please visit https://www.purplevisits.com/ .

To book a legal visit please contact [email protected] . A confirmation will be emailed as soon as possible.

Video Link: to book a Video Link please email  [email protected]

please note: these departments will not be able to give out any prisoner information

How we collect and use your data

COLLECTION OF DATA

In order to facilitate your visit to one of our prisons and to ensure that we deliver appropriate levels of security and safety and prevent crime, for identification purposes we shall collect your name, date of birth, address, a biometric template of your fingerprint and a photograph. A series of reference points from a finger print are collected, allowing a unique identification pattern. We do not collect or hold actual fingerprints.

Our prisons operate CCTV and staff may wear Body Worn Video Recording Equipment. We do not collect biometric readings or photographs of children under 16, however with the use of CCTV, images may routinely be captured.

DATA SHARING

We will only share your information with a third party where there is a legal obligation to do so.

RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION

You have legal rights in connection with personal information. Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
• Object to processing of your personal information by us or on our behalf in certain situations.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

DATA RETENTION

We keep personal data in accordance with our clients’ and Sodexo’s retention procedures. These retention periods depend on the nature of the information (e.g. we apply different retention periods to different type of information such as CCTV and your visitor record), and may be subject to change.

If you have any questions or concerns about how long we retain your personal data, please contact the Data Protection Officer using the details below.

FURTHER ADVICE / GUIDANCE

To exercise your rights, you can contact us by writing to us at the following address: [email protected] or email the Global Data Protection Office at the following email address: [email protected] stating your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request

You also have the right to contact the Information Commissioner’s Office and file a complaint. ( https://ico.org.uk/concerns/ )

HMP Lowdham Grange

Old Epperstone Road Lowdham Nottingham NG14 7DA

Tel: 0115 966 9200

Latest News

Ways to stay in touch... .

HMP Whatton, Visits and getting there

Visits are held Mon, Thu & Fri between 14:15 – 16:15, and on Sat and Sun between 09:00-11:30 and 14:00-16_00. The visits are pre-booked by the prisoners. There are no visits on Christmas day, New Years day or Good Friday bank holidays.

To book online, visit:  www.gov.uk/prison-visits  All you need is the name and date of birth of the person you are visiting and their prisoner number. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email.  If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, please email [email protected] .

There is a visitors centre run by  Rushcliffe Community and Voluntary Service . or call 01949 803564

 Transport to the Prison

If you want to plan your journey on public transport visit the travel  web site  (click here). It is an excellent way to plan your visits.

Very few buses go to the prison. Most terminate at Bingham which is about 2 miles away. A taxi service operates from Bingham.

The most convenient railway and coach stations are Nottingham Midland Railway Station, Broadmarsh Bus Station, Nottingham and Grantham Railway Station and Bus Station. From each to the prison is about 12 miles.

If travelling by car from the M1 at Nottingham: Pick up ring road around the southern part of the city and following A52 signs to Grantham. After by-passing Bingham (approx 12 miles from Nottingham)) a further 1.5 miles will bring you to HMP Whatton which is on your left and clearly marked. From the A1 at Grantham: A52 (West) towards Nottingham and Derby. HMP Whatton is on right approximately 12 miles from Grantham. Do not turn right into Whatton village. The Prison is about half a mile further along the main road.

There are two car parks at HMP Whatton for staff and visitors to currently park in. There are a few disable spots behind the visitors centre for disabled parking. Visitors are asked where possible not to park in front of residents houses blocking their drives as parking is currently difficult at Whatton due to the recent expansion.

Return to Whatton

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• Crime, justice and law
• Prisons and probation

Woodhill Prison

Woodhill is a men’s high security prison and young offender institution (YOI) in Milton Keynes.

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Book and plan your visit to Woodhill

To visit someone in Woodhill you must:

• be on that person’s visitor list
• book your visit in advance
• have the required ID with you when you go

A maximum of 3 people aged 18 or older can visit at one time, plus children. At least one visitor must be 18 or older at every visit.

Residents can have one weekend visit and 2 weekday visits a month plus additional visits depending on their privilege level.

Call the visits booking line on 01908 722 329 if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• Travel to Woodhill prison
• Somewhere to stay overnight

How to book family and friends visits

The visits booking number is 01908 722 329.

Opening times for the visit booking line are:

• Monday to Friday: 8am to 11.30am and 1pm to 3.30pm (except Bank Holidays).

How to book legal and professional visits

Prison to Court Video Links (PCVLs)

You can only book by email: [email protected] this inbox is monitored Monday to Friday from 9am to 4pm

Legal/official visits

(Face to face)

• Thursday: 9am to 10:30am

Book by email: [email protected]

• Monday to Friday: 9am to 11am and 2pm to 4pm

You can only book by email: [email protected]

Keep in touch with someone at Woodhill

There are several ways you can keep in touch with a prisoner during their time at Woodhill.

Phone calls

Prisoners have phones in their cells which they can use at set times:

• 2pm to 11pm

The phones do not accept incoming calls so prisoners will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

You can send emails to someone in Woodhill using the Email a Prisoner service .

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Woodhill.

You can write at any time.

Include the prisoners’ name and prisoner number on the envelope.

If you do not know their prisoner number, contact Woodhill .

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

It’s not possible to send items or property to prisoners. You can send prisoners money instead which they can use to buy items through a catalogue system.

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

Life at Woodhill

Woodhill is committed to providing a safe and educational environment where prisoners convicted of serious offences can make positive use of long sentences.

Security and safeguarding

Every prisoner at Woodhill has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

Arrival and first night

When a prisoner first arrives at Woodhill, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Each prisoner who arrives at Woodhill gets an induction that lasts 5 days. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 800 prisoners are housed Woodhill in a mixture of single and shared cells. All cells have phones for outgoing calls.

Education and work

Prisoners have access to a broad programme of learning opportunities designed around their employment goals. Subjects include:

• painting and decorating
• multi-skills
• music technology

Work is available throughout the prison, along with the chance to study and earn professional qualifications. Areas include:

• contract workshop
• waste management
• garden party
• market garden

Prisoners can also take up mentoring positions to assist others with their learning.

Temporary release

Prisoners may qualify for release on temporary licence. This can be used to gain work experience in the local community and prepare for release. Prisoners can apply for this within the prison.

Support for family and friends

Find out about advice and helplines for family and friends .

The PACT team provides a range of information, guidance and support to families and friends of prisoners. More information is available on the PACT website .

You can also get help from the Woodhill chaplaincy team when you need to have a difficult conversation or give bad news to a prisoner. Contact Woodhill and ask to speak to chaplaincy.

Concerns, problems and complaints

In an emergency.

Call 01908 722 000 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have a problem contact Woodhill .

Independent inspections

HM Prison and Probation Service publishes action plans for Woodhill in response to independent inspections.

Contact Woodhill

Governor: Nicola Marfleet

Telephone: 01908 722 000 Fax: 01908 722 320 Find out about call charges

Follow Woodhill on Twitter

HMP/YOI Woodhill Tattenhoe Street Milton Keynes Buckinghamshire MK4 4DA

Safer custody hotline

If you have concerns about the safety or wellbeing of a prisoner in Woodhill, call the urgent concern line to speak to the safer custody team. Out of hours, your call will be forwarded to the control room where you can ask to speak to the orderly officer.

Telephone: 01908 722 152 Find out about call charges

Secure video calls update.

Updated visiting information

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Visits temporarily suspended

Added link to information about testing for physical contact at visits.

New visiting times and booking information added.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Visits update

Updated visiting information in line with new local restriction tiers.

Updated visiting information in line with new national restrictions in England.

Updated visiting information in line with coronavirus restrictions.

Updated visiting times and visiting procedure changes in line with coronavirus restrictions.

Added confirmation of secure video calls made available at this prison.

First published.

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