guard tour system

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1-800-THE-PIPE

Guard Tour System

The pipe - the guard tour gold standard since 1990..

A proven system, over 100,000 organizations use The PIPE to accurately document proof of presence to keep people and property safe, protect from liability, and maintain compliance.

Download the new Guard1 Solutions Guide to see how a Guard1 system can help your facility.

How it Works

Start tour by using officer identifier button.

Perform your tour.

Record observations while on tour (Optional).

Download PIPE data. Repeat for next tour.

Watch a 1-Minute Demo of how The PIPE works.

Make Guard Tours simple, easy, and accurate.

The PIPE Guard Tour system is simple and intuitive.  Touch the memory button with The PIPE and when you see a red light flash or hear a beep, it's recorded.  Your officers can start using it right away, so you can get up and running immediately.

Protect from liability and never miss another check.

Set-up The PIPE with automatic reminders to make an audible beep at a time interval you set before your officers go on their next tour.

Track who is making checks and when they're made.

At the beginning of a tour or shift, your officers will touch THE PIPE to their assigned officer identifier button so you always know who made the check and when it was made.

The world's most rugged data collector: The PIPE

Trusted by over 100,000 customers across dozens of industries, all around the world.

With Guard1 and The PIPE, you have an electronic record that proves exactly when and where checks are physically done.

Using The PIPE makes it simple and quick to train officers and easy to complete required reporting.

With it's rugged, waterproof and shock-resistant design, The PIPE can withstand the toughest environments all over the world.

Tamper-resistant and equipped with a typical battery life of 15-20 years, PIPE devices have made billions of checks.

Record incidents or observations with one touch.

Your officers can record observations while out on a tour by touching the corresponding memory button on the incident wallet, so you can get even more visibility into what's happening on tours.

Create reports in seconds.

No more flipping through page after page of documentation to find a particular check or all made and missed checks.  Create a report in seconds and get the information you need, when you need it.

No more batteries or messy wiring.

All of our memory buttons do not require batteries or wiring, giving you the flexibility to place them wherever you need to in your facility.  Set-up is always quick and easy so you can get started with tours immediately.

Frequently Asked Questions

No.  The PIPE uses Ethernet.  Just put The PIPE in any IP Downloader.  It downloads its data in just a few seconds, and the IP Downloader manages the transfer to the Guard1 system.

The PIPE is super-rugged and built for the toughest environments - watch our videos to see for yourself!

Five years.  We have the best warranty in the industry.

We manufacture The PIPE and we maintain our own repair facility just outside Cleveland, Ohio.

Luke Whitehead

Gregg county jail captain.

"What makes Guard1 unique is their customer and technical support.  The Guard1 team is unbelievable when it comes to loyalty with their clients.  Guard1 has changed the way Gregg County processes jail logs.

Everything that we did not like about our old system, we like about Guard1 . The difference has been amazing!

Billy harrison.

Head of Corporate Security, Rooms To Go Furniture

If Guard1 saves you one in-custody death lawsuit, it has paid for itself multiple, multiple times over.

Lt. joe morris.

Randall County Sheriff's Office

The PIPE is efficient, professional looking, and fits in a pocket. The officers can carry it around all day.

Ron hubbard.

Site Manager, South Pointe Hospital

What I love about the system is that it is simple. Guard1 Plus documents everything accurately and The PIPE is virtually indestructible."

Director of Loss Prevention Services, Marriott International

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A new way of Patrol monitoring

Manage your security staff from everywhere.

Subscribe now to a QR-Patrol Plan

Just some clicks away from the best guard tour management experience.

from 2.46$ / guard / month

MOST POPULAR

from 4.91$ / guard / month

Everything in Base +

from 9.25$ / guard / month

Everything in Pro +

QR-Patrol guard tour system

QR-Patrol is a real-time online guard tour system based on NFC , Beacon and QR-code tags use. The staff scans tags placed on locations and assets and the Monitoring Center gets informed in real-time about incidents and events. Any time a QR-code, NFC tag or Beacon is scanned, the information is sent to the QR-Patrol Web application via a cloud server and the staff takes immediate control on buildings and locations all over the world.

Each guard conducting a guard tour is armed with a unique technology. He can now manage all of his work via his smartphone and complete guard tours in total control of occurring incidents. Inspections and guard tours are enhanced with the ability to attach pictures, voice messages, notes and signatures to the scanned items. In addittion, the security staff (security guards, workers etc.) can inform immediately the facility managers who are responsible for monitoring assets and locations.

All kinds of assets and buildings, ranging from departments, locations, warehouses to transportation areas, airports, stores and remote areas can be set under total control as facility managers and staff can handle a bunch of information for any client just from one location.

A "guard online" monitoring system

A security company facility manager responsible for guard tours has to answer the following questions:

• Which tours each guard has to accomplish?
• How their locations will be always tracked?
• Where are the checkpoints (NFC, Beacon, QR-code) assigned for each location?
• Will the guards "scan" the locations at their own will or will they follow a strict or a loose schedule assigned to them?
• How often will they conduct their inspections and how will they send incidents to the Center?

A cloud guard tour system solves all of the above problems via a simple web interface. Facility managers can now analyze data and export multiple reports in real-time. All data can be viewed filtered by date range and status. All scheduled, overdue, missed, passed and failed scans can be reviewed in real-time.

There is a thorough proof of guard tours and location inspections. You can ensure that a guard will now be a “guard online” and you can inspect scheduled tours in an innovative way, eliminating ambiguity in work processes.

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Ready to skyrocket the way you manage your guard tours?

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You are in good company!

You don't have to take our word for it. see what our clients believe and join their team.

We are excited about using your product, we believe it will help us be more productive in our security area

Terrance Washington

IT Manager The Westin Houston Memorial City

Working from home is a joy with the system… thank goodness for the little things

Sarah Grayburn

Security Patrol Co Ordinator at Heathrow

Thank you! We recently won a new contract based on our use of technology and QR-Patrol system

Exclusec UK

Security Services company

This software was a fantastic find being able to combine our staff check calls and patrol data into one app and piece of software not only time but money as well. Being able to view the data from anyway also helps when im away from the office

QR-Patrol user

I bought the basic service, so far its a great tool

Richard Swasey

CEO of Comhsa

I would like to say how wonderfully easy the system is to use. So far it has improved productivity and encouraged team members to do more thorough patrols

Aaron Lincoln

The Waldorf Hilton, London

You guys have made a lot of progress

Pieta Visser

I have been using QR-Patrol for almost 2 years now. It is the most efficient and reliable tool I ever had. By introducing this system to my clients, it convinced them that we can effectively control and assure our offered services

I have used your patrol system for a couple of years now, I have found it to be an asset to monitoring my guards and validating activity to my customers

Chris Eborne

Director at Opus Security

Our company October Protection have been using QR Patrol, for about 3 years or so. we find it a fantastic tool to not only protect our staff but to also provide up to the minute reporting

Mark Henderson

Project and Events Manager at October Protection Group

We like the system and its function is perfect for us and it has never failed or been unresponsive. Our employees enjoy using it, it has everything you need and it is very easy to use. So a big thumbs up from Iceland

Magnús Auðunsson

Business Navigator at Miklatorg hf. – IKEA

We have been using QR patrol for the past 3 years across 2 sites have approx. 40 checkpoint stations. It is in use by our outsourced security contractors to perform, audit and cross check the security patrols. This system has proved to be reliable, easy to use by our guards and provide good administrative reporting tools

Wayne Lee Valentine

Head FMD – Malta Information Technology Agency

Benefits to the Jamaican Police Force: Increased efficiency in operational analysis with the utilization of verified data (Geo Referenced) and Centralized planning and coordination of Patrol teams and sending the patrol routs through the application

Donovan Henderson

Case Management Unit (CMU) - Jamaican Police Force

The honor is ours to have such wonderful application

Mohamed Adly

Security Control Center Officer

Excellent progress made. Thank you to you and your team involved in delivering these

Hafsah Ali-Khan

IT Service Manager at Heathrow

The QR Patrol app is a fantastic app to monitor your guarding staff and all reports are available online. The mobile app and the web app work flawlessly. The set up is very easy and Sofia and James were very helpful to answer any pre-sale questions

Talal Sadiq

Director at Prolink Security

We started using the software works great

Vice President at Advanced Security Concepts. Inc.

ESG incorporation at Terracom

Over the last decade, corporate sustainability, climate, and social changes are becoming more of a mandatory endeavor rather than a voluntary undertaking. Now more than ever, businesses and environmental, social, and governance (ESG) are more intertwined. Organizations that are embracing the ESG proposition are better suited to succeed in the competitive global market.

ESG analysis is becoming increasingly important to many investors as they look to make investments that align with their values and support sustainable business practices. By considering ESG factors, investors can gain a more complete picture of a company's performance and potential risks and opportunities, beyond just its financial performance.

Terracom, the developer of QR-Patrol, strongly promote an environmental and socially conscious mindset that is committed to ESG strategies for the development and long being of the company.

We are a company that believes in social corporate sustainability.

QR-Patrol in numbers!

Be ready to enjoy, the smartest online guard tour system.

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• Thesi Ntousia, Bafra, Ioannina, Zip: 45500 Greece
• Phone: +30-26510-94333
• info(at)qrpatrol(dot)com

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Security Guard Tour System

Increase productivity with the leading security guard tour system.

Monitor guard tours in real time. Instantly know the status of each tour – When it is in progress, when it is complete, and if any checkpoints have been missed.

Create Guard Tours With Ease

Design guard tours via the Trackforce software. Create tour schedules and intuitively monitor your officers across multiple locations.

Keep Track of Your Officers

Receive notification alerts if a guard tour is not carried out properly, is incomplete, or if an incident occurs. Information captured is instantly updated.

Increase Officer Productivity

Forget about paper and spreadsheets. Ensure officers perform their tasks efficiently and document their tours digitally.

Ensure Complete Guard Tours

Depending smartphone capabilities, easily guide and monitor officers with NFC, QR or geolocation tour checkpoints. Get real-time notifications about guard tour progress, including missed checkpoints.

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Enhanced Tour Reports

Each tour tag has the option to include GPS location, post orders or activity reports. For added clarity, all guard tour reports can be enhanced with photos and videos, and GPS location.

Alert With The Push Of A Button

Using lone worker alert on their smartphone, security officers on patrol can trigger an alert if their safety is compromised. If there is an emergency, an alert is immediately triggered including officer location.

Provide High-Quality Tour Reports

See what your officers have done and more importantly, what they haven’t. You’ll get a comprehensive report, including a tour and checkpoint analysis enhanced with rich media and geolocation data.

Leverage Data to Smart Decision Making

Analyze and visualize tour data from all your sites in the dashboard. Use the findings to improve officer productivity and to identify weaknesses before they become an issue.

Testimonials

Trackforce Valiant has helped us generate more value and trust with clients.

– Hector Guerro , Inter-con Security

Since I introduced Trackforce Valiant to our security operation, it has proven itself as an invaluable tool in managing the security operations efficiently

– Lewis Loveless , the Ageas Bowl

Trackforce Valiant is very user-friendly, unlike the system we were using before. We like that our guards didn’t need to be experts using mobile apps to understand how to use it.

– Alejandro Flores Romero ,  Mexico U.S. Embassy

Since we started using Trackforce Valiant, verifying payroll, clock-in and clock out times, calculating taxes, and submitting compliance reports has been significantly cut down by nearly 50%.

– Jesus Canales , Securiguard

Management system

Streamline & simplify security operations, increase accountability.

Security officer tracking software that provides your stakeholders with detailed, branded reports and your supervisors with operations intelligence in real-time.

Reduce Expenses

Cut costs by streamlining report writing, storage, and distribution for your security officer agency; while simultaneously eliminating expenses associated with old fashioned guard-tour wand systems.

Fast and Easy Deployment

New client on-boarding is executed quickly and easily with an initial 45 minute training session.

Guard Tour System App and Mobile Reporting Software

The GuardMetrics officer management system is an affordable security guard tour system and app that can be used with any mobile smart device. Includes  GPS  officer  tracking , perimeter and exception alerts, daily activity logs, incident reporting, time and attendance, an operations management calendar, & a  neighborhood watch  system called the Community Security App™

Streamline Security Operations Management With GuardMetrics!

Whether you’re a start-up security guard business seeking to reduce your expenses with a simple, affordable, and efficient security guard management system, or you are a billion-dollar stakeholder that needs to control and monitor your cameras, thermal radar and drones on the other side of the world, GuardMetrics can streamline your security operations management.  It is our goal to become your tried and true go-to for ALL. THINGS. SECURITY.

With the  GuardMetrics  guard tour system, software and app, we bring you an excellent and affordable mobile security guard  tracking  and reporting system that comes with crucial features that the majority of the most expensive security officer management systems can’t offer.  With  GuardMetrics  we bring you a full PSIM (Physical Security Information Management) system, controlling, and integrating with any and all security features that the most cutting edge technology has to offer.

What Our Customers Say

From my experience, the team at GuardMetrics are second to none. The app is amazing and the best part is, when EVER we have a question or issue we need to work through, they respond FAST and good and complete solves. Their response time to Emails is almost instantaneous. They are always so willing and pleasant to work with. Without this app and the TEAM behind the app, our company would not be as successful as we are!

I am a former Tennessee Police Chief who 14 years ago opened a private security forces group called CSSRT, Inc. In the beginning, we struggled to meet the demands of our clients in regards to daily reports, incident reports and other means to show proof that our security forces were indeed onsite doing their contracted duties. When we discovered Guard Metrics that all changed. Now, all of my command staff can watch in real time the activity of the guard forces on duty. Our clients have a portal for them to also see reports and observe officer activity. The Guard Metrics system has made our unit more transparent to our clients, communities, and management staff. Our nation is in a very delicate time with uniformed personnel and citizens sometime at odds. I wish i could have had a system like Guard Metrics that would have monitored My police officers when i was Chief of Police. Guard Metrics creates integrity and that is why my team will use it every shift.

I own a small security agency and sat through many presentations of client reporting and guard tracking software. While there were several good options, Guard Metrics came out on top time and time again. After about the 12th presentation, Guard Metrics became the clear choice for our company. And what a GREAT experience it has been! All of the companies that we looked at had very nice sales presentations, but until you have to utilize their support, you really don’t know what you have purchased. The staff at Guard Metrics have exceeded every one of our expectations!! Their response time is tremendously fast, it is accurate, and they have resolved every one of our questions on the very first call. They have done a nice job with their manuals and online resources, which have been really useful during our learning curve. The product has worked flawlessly and our customers LOVE the ease of use in navigating their reports. I HIGHLY recommend Guard Metrics. Not only will YOU love the software and ease of use, your customers will too!!

Goliath has been working with the Guardmetrics team for over year, and from the beginning Guardmetrics took the time to do training and ensure our APP was in line for our business needs. I want to thank Gage, Steve and the Staff for always going over and beyond and assisting our team! Goliath highly recommends Guardmetrics for your business reporting needs !

This system offered what we were after. we tried others in the industry and this one nailed it. Great support team with rapid feed back when needed. This is the best We’ve used yet. Our customers are even loving this. Keep up the good work guys! Big thanks from the Premier Security Team.

Steve and the entire Guardmetrics team provide the best cost comprehensive solution for my business needs. They listened to what I needed and provided the solutions I was looking for and the expertise needed to make it work. This is a great company to be in business with!

I have trusted our security officer tracking and reporting to GuardMetrics for some time now and they have not let me down. The system is great and the Support is just as good!

Very good program also great about answering questions and or assisting their clients.

Can’t get enough? Here are even more features!

When you couple the GuardMetrics security technology system offerings with our massive network of vetted, cost-saving security services to which you’ll have access, there is not another company to turn to for your security needs.  From your most basic guard tour system needs on up, GuardMetrics provides solutions, software, and apps that include exceptional service and support from a team with decades of combined experience with security services agencies and technology.

We help companies fulfill their security needs and desires, whether that is to win accounts in your local security guard company market, or to control all your global security operations management from a single control room. Our security technology and our people assist you in improving efficiency by providing support and advice, and by helping you network with crucial security service industry connections.  We add value to your business, not only by helping you with a competitive security guard tour system, apps, PSIM technology and security agency services but, just as importantly, by becoming your partner in success!

Security Guard Company Success

GuardMetrics is a mobile guard tour and reporting system with GPS tracking, daily activity logs with pictures & video, visitor management, incident reporting, a mobile version for field supervisors and more.

Security guard company success depends on many factors.  Efficient and affordable guard company software from GuardMetrics can accomplish a lot of it for your security guard agency! Take a look around, or just give us a call at (800) 825-6858 to decide for yourself.

CALL GUARDMETRICS NOW AT (800) 825-6858 For a no-obligation demonstration and quote.

Why Security Officer Companies Choose GuardMetrics

GuardMetrics Beta-Testing “Security On Demand” App

GuardMetrics Partners with Security-PricingPro

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Manage Private Patrol Operations On The Cloud

Receive Actionable Insights Into On-Site Activities

View Useful Data To Make Data-Driven Decisions

Manage Your Workforce For All Types Of Business

GuardsPro: A Dynamic Guard Tour System

Get actionable insights into on-site security operations - access live activity feed, reports, GPS tracking, and more.

Streamlining Real-Time Data Across Multiple Channels

Align on-site performance with security plans to optimize guard efficiency using live updates from client sites, and prevent missed patrols with live tracking and check-in or out alerts. With GuardsPro, you’re in complete control.

Maximize Productivity And Operating Performance

Coordinate Efficiently To Deliver Better Services

Proactively Monitor And Resolve Issues

Stay on top of your private patrol operations with actionable insights into the on-field operations on a centralized platform- view check-in or out, incidents, site tours, dispatch calls, reports overview, and so much more.

Grow Your Business As A Competent Team!

With secure and controlled user access, invite your staff to the GuardsPro dashboard and delegate them to different roles. Divide out responsibilities making it easier to manage your private patrol company as it grows.

Harness The Power Of Real-Time Notifications

Get notified about critical changes in the system and on-site patrolling activities as they happen. Always stay updated with immediate input from the field to ensure timely corrective action is taken.

Provide Business Intelligence To Your Teams And Clients

Standardize Your Reporting Process For Powerful Benchmarking

Generate, Access, And Share Custom Reports In Real-Time

GuardsPro Reports Support Photos, GPS Location, & Time Stamps

Effective Guard Tour Reporting Software

Simplify the reporting process - generate and share detailed reports faster and identify inefficiencies with comprehensive reports.

Drive Efficiency With Real-Time Statistics

With reports that are concise, come in timely, are supported by logical data relevant for evaluating the performance of guards, drive productivity and profitability by delivering matchless services.

Simplify Online Report Writing And Sharing Live

Create Unlimited Custom Reports When Needed

Make Smart Decisions Based On Live Data

Never lose visibility of what is happening on the client site with GuardsPro reports - general, incident, standard, log, and list reports, coming in real-time ensure client’s expectations meet services delivered.

Build Custom Reports To Access Right Type Of Data

The back-office users define criteria for custom reports, with mandatory information fields using GuardsPro. This makes sure that the guards submit only necessary and relevant data from the post site tailored to clients’ needs.

#1 Time Clock App For Guards

Cut Down On Team Management Time Using GuardsPro Time Clock

Keep Track Of Time, Attendance, Time Off Requests, & Billable Hours

Automatically Generate Detailed Timesheets Accurately In Real-time

Easily Track Guard Work Hours

Make it simple for your guards to clock in or out and for your managers to keep track of their work hours, improve payroll accuracy, and streamline workforce efficiency.

Say Goodbye To Manual Time Sheets

Without any glitch, know when your guards were on duty and for how long. Absenteeism is automatically registered. You do not need to run after your guards to collect timesheets and manually do all the calculations.

Allow Guards To Clock In Or Out Using Mobile App

Live Updates With Push, Email, And SMS Notifications

Streamline Billing And Payroll Process

With GuardsPro’s online time clock system, cut back significantly on the amount of time spent on payroll processing. Further, reduce the chances of errors occurring to make your payroll and record-keeping as efficient as possible.

Enforce Geofence- Based Clock In Or Out

Time tracking with geofencing helps prevent buddy punching and guessing at work hours. Using GuardsPro, you can force your guards to clock only inside the geofence and get detailed, location-based records of work hours.

Setup Custom Breaks Hassle-Free With GuardsPro

Setup custom breaks for specific guards based on the number of times a break can be taken. You can define breaks based on the days when the break starts and if the guard can end the break before the break end time.

Add On Modules

Powerful yet flexible security guard scheduling module.

Speed Up Your Scheduling, Saying Goodbye To Manual Processes

Create Shift Templates, Offer Open Shifts, Enable Shift Exchange

Publish Shifts Based On Skill Set, Work Hours, And Pay Rates

Schedule Security Guards Like A Pro

Create and manage more than timesheets. Schedule for weeks in advance, generate reports, create open shifts, view shift status, and do so much more.

Bringing Automation In Critical Guard Scheduling

Create effective patrolling schedules using GuardsPro’s end-to-end scheduling module, reduce unnecessary overtime, and manage preferences like cost optimization or equal staff hours to match your scheduling priorities.

Strategically Optimize Guard Schedules

Make Scheduling Changes Instantaneous

Actively Take Charge Of Guard Time And Attendance

Simply create and assign schedules based on guard availability for the week, manage shift exchange, and time-off requests. Stay updated on the on-site attendance with shift status and real-time notifications.

Empower Your Guards To Do More Without Losing Control

Give your guards the flexibility to choose and confirm open shifts, ensuring they’ll be available on time at the scheduled site. To further encourage work-life balance, guards are allowed to offer confirmed shifts to other guards.

Improve Workforce Capacity Utilization

Make the most of your guard workforce with intelligent guard scheduling. Take control of your wage liabilities with the ability to schedule guards based on pay rate, skill sets, regular, and overtime hours.

Respond To Emergency Calls In Time With The Dispatcher

Manage Multiple Dispatch Calls Coming In From The Client Sites

Record, Update, And Access All The Information On A Single Window

Quickly Create And Assign Dispatch Calls To Multiple Guards

Integrated Security Guard Dispatcher

Register and update the dispatch calls coming in from multiple sources on one platform and assign guards quickly to take appropriate action.

Respond To Emergencies More Efficiently & Effectively

Get the live status of the guards on-site to know if guards have copied the dispatch call, are on the way or have arrived on the site with the security guard dispatch software.

Respond Faster To Incidents On-Site

Live Track Your Dispatch Operations

Respond In Real-Time With Streamlined Notifications

Manage dispatch calls coming in from multiple sources with real-time status updates. Any delays are notified so that priority calls are never missed and urgent situations are addressed efficiently.

Register And Access Dispatch Data Faster

With GuardsPro, the dispatcher creates and assigns dispatch calls to multiple guards quicker. The status of each call is updated making sure the important information is readily accessible anytime in the future.

Never Lose Site Visibility With The GuardsPro Live Tracker

Establish Accountability And Reinforce Schedule Compliance

Surveil On-Site Presence And Movement Of Your Security Guards

Create Virtual Perimeter On The Post Site With Geofence

Real-Time Security Guard GPS Tracking

Track your security guard workforce on the live map with the ability to view GPS history and geofence authorized areas on post sites.

Always Know Where Your Security Guards Are

GPS enabled GuardsPro makes sure you are always updated about the location and movement of the guards on a post site. It is designed to not only assist guards on patrol but also help them get their job done efficiently and to perfection.

Streamline Your Guard Tour Tracking

Make Data-Driven Decisions Instantly

Keep Your Security Teams Engaged On Client Sites

Do away with assuming what is happening on site. With inactive flags and check-in or out notifications enhance field visibility that reinforces accountability and discourages guards from skipping patrol sites.

Create GeoFence Around Post Sites & Monitor Activities

Build virtual perimeters to mark the authorized and restricted areas on the post site and be informed of violations keeping the guards safe and compliant with the area accessibility as defined by the client.

Keep The Security Team Informed And Updated

Allow Guards And Admins To Connect And Collaborate Seamlessly

Add Multimedia To All Chats For Better Clarity In Real-Time

Works With Both The Mobile App And Back-Office Dashboard

Secure Messenger For Security Workforce

A simple, seamless, and secure messenger that allows guards and back-office users to connect and collaborate in real-time.

Take Chats To A New Level With Multimedia Interactions

When the text does not cut it, add clarity to chats by adding multimedia. Add images captured on the site, audio messages, and video files and share them with guards and back-office users instantly.

Communicate With The Team In Real-Time

Encourage Teamwork To Boost Productivity

Seamless Across Multiple Devices And Platforms

Whether on the Back-Office Dashboard or the GuardsPro mobile app, the messenger works seamlessly across platforms to ensure the communication never stops and you stay updated on the information shared by the guards, admins, or super admins.

Focussed And Professional Chats

Confidentiality of the data shared is important. That is why GuardsPro gives admin the power to manage user access, allowing only the guards who have checked in on the post site to chat so that the chats remain focused and professional.

Simplify Your Security Guard Company’s Payroll

Automate Your Payroll Processing To Make It Simpler And Faster

Generate And Export Guard Payroll Reports In A Single Click

Eliminate Duplicate Entries With GuardsPro Payroll Integrations

GuardsPro Payroll Integrations

Integrate GuardsPro with your payroll software to streamline the payroll process.

Integrate With Your Preferred Payroll Software

Automate your payroll processing. GuardsPro integrates with Quickbooks, Gusto, ADP Workforce, and Paychex. Now, enjoy the convenience of generating and exporting payroll reports in a single click.

Minimize The Risk Of Human Error

Be Better Equipped To Meet Deadlines

Make Payroll Processing Simpler And Faster

Minimize the need for multiple reconciliation steps, once the guard timesheets are updated a click is all it takes to generate and export payroll reports to your preferred payroll software.

Track Work Hours & Sync Timesheets With Payroll

Timesheets are automatically updated based on scheduled shifts, confirmation, no-shows, and check-in or outs so that you never have to adjust guard time cards manually again.

Smart GuardsPro Security Vehicle Patrol Solution

Have Full Control Over Your Vehicle Patrol Security Operations

Stay Connected To The Field And Boost Productivity Like Never Before

Manage Vehicle, Routes, Post Site Hit Frequency, And So Much More

GuardsPro Vehicle Patrol Security Solution

Optimize your security vehicle patrol and gain unparalleled insight into fleet operations.

Ensure That Vehicle Patrols Are Hitting All Post Sites

If you are looking to increase efficiencies and cut costs of your security vehicle patrol operations, GuardsPro allows pre-defining vehicles, routes, and the number of hits per day that are made easily accessible on the guard’s security patrol app.

Ensure Vehicle Patrol Security Guard Accountability

Keep Tabs On Your Guards With GPS Tracker

Automate Vehicle Patrol Tasks & Boost Productivity

Minimize the margin for errors and save time by automating your tasks using the GuardsPro guard tour system. By adding custom reset time for the number of hits to be conducted, ensure guards never miss patrols again.

Flexibly Convey Actionable Insights

Don’t just effectively monitor and track your entire fleet for improved response, but also synchronize the number of hits with guards on the same site and communicate flexibly using the messenger application.

Professional Visitor Management Software

Monitor Multiple Locations From One Centralized Dashboard

View Detailed Logs And Profiles Of Visitors & Vehicles Easily

It Helps Facilitate Rapid Visitor Evacuation In Emergencies

Extraordinary Visitor Management Software

Manage your check-in or out processes with the GuardsPro Visitor Manager and improve safety, security, and compliance for visitors on-site.

Organized Visitor Profiles

Enhance the security of your client’s facility with visitors and vehicle movement recorded chronologically in profiles and logs, making it easier to track who visits the post site and when. Share the data with clients right from the dashboard.

Visitor Check-In Made Super-Fast

Suitable For Post Sites Of All Sizes

Mobile App Entry

The GuardsPro mobile app is the most effective way to register visitor movement on site. Quickly enter all details and upload them to a secure database making it easier to expedite visitors in and out of client property.

Secure And Private Database

GuardsPro lets you register and store all information in a secure cloud database right from the GuardsPro mobile app, that can’t be duplicated, or compromised by unauthorized personnel making sure information stays confidential.

Best Invoicing Software For Private Patrol Companies

Offering A Complete Billing Solution For Your Business

Create Estimates And Invoices From A Single Platform

Streamline The Bid Estimation Process For Accuracy

An Essential And Effective GuardsPro Invoicer

An online billing software that makes invoicing process simpler and professional for private patrol businesses.

Create And Send Invoices In Minutes

GuardsPro calculates your invoice totals directly from the timesheets so you can create and send invoices faster for different services and in multiple currencies.

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Ultimate Guide to Security Guard Tour Systems

By Jay Palter   |  July 20, 2022

• PHYSICAL SECURITY   |  
• BEST PRACTICES   |  

A  guard tour system is an integrated network of wireless sensors connected to a central software dashboard you use to manage and log their guards’ rounds. Reliable real time security guard tour systems improve the speed and effectiveness of your security patrols. They also help mitigate human errors that might otherwise creep into your operations.

Table of Contents

This article covers some of the best practices for designing and deploying your guard tours that we’ve identified in our nearly 30 years in the security industry. While these practices are best applied when designing new real time guard patrol systems , any security team can use them to improve existing security plans. They are meant to be adapted to each organization’s strategic needs and their facility.  

Why You Should Use a Real Time Security Guard Tour System

Guard t our systems use a network of sensors strategically placed throughout your facility that actively or passively monitor guard locations as they conduct patrols , escort visitors, or carry out any other activities you want to track. You can use sever al different wireless technologies in guard tour systems . For example, Real Time Networks’ product uses radio frequency identification (RFID) tags, which provides several key advantages.  

Automated non-contact checkpoints

On patrol, guards carry active RFID badges detected by the wireless checkpoints. They can either be active or passively powered. Active RFID badges have a built-in battery to extend their read range. Passive badges draw power when they’re brought close to sensors. For example, with tap-to-pay credit cards.  

The checkpoint sensors automatically timestamp a guard’s approach and relay their location to the control center. No line of sight is required, and checkpoints can be hidden or relocated for greater accountability. And guards do not need to stop and check in on their patrol manually, so they can better maintain situational awareness .  

Real-time incident reporting and alerts

Guard checkpoint systems automatically raise alerts for different incidents to help improve your security team’s response times. For instance, when a patrol does not start, takes too long to complete, or when a guard misses a checkpoint. In each of these instances, your team will be alerted right away, allowing you to investigate and address incidents quickly when needed. For example, if you’ve deployed a real time security guard tour system in a casino, you could configure the system to alert you when a cash cart does not reach a checkpoint on time.  

No additional equipment required  

Aside from the RFID badges and sensors, not much other physical equipment is needed to run an RFID guard tour system in your live facility. You can simplify your guard tour service even further with other technology.   

For example, many security guard checkpoint systems today use Near Field Communications (NFC) sensors that communicate with electronic devices, such as smartphones. This method allows tracking a guard's movement as long as they carry their phones. However, guards may not be allowed to carry personal devices in high-security environments.  

What to Look For When Evaluating Automated Guard Tour Products  

Managing on-site security guards , especially in the wake of the pandemic, is challeng ing. Organizations of all sizes are looking for tools to make this work easier. If you’ve spent a lot of time evaluating different RFID guard tour systems , they can all start to look alike. But four key qualities can set a system apart. We recommend invest igating each system’s usability, customer service and support, tracking capability, and reporting options.  

If the new technology you introduce into your workplace is clunky, awkward, or time-consuming, your personnel will find ways to work without it. It doesn’t matter how much you spend on new technology or how strict you make your policies. If the system makes someone’s job more difficult, they’ll find ways to avoid it.  

When comparing guard tour patrol systems , look for usability. You want a system that is easy to use and will fit into the workflows that make sense for your guards' existing patrol patterns. Don’t settle for a square peg solution in a round hole.  

Customer support  

Security guard tour systems aren’t bits of technology you drop into place and decide you’re done with them. They require ongoing management and support. They’re living technologies that must change and adapt as your workplace grows. Evaluate the design and support options offered by each provider you’re considering.  

Will they help you customize hardware for your facility’s unique needs ? Will they update your guard tour system management software when you need additional features? Are they available for ongoing support requests when you need to modify your system?  

Tracking capability  

Busy worksites require real-time tracking capabilities. Evaluate how each tracking system will work in your existin g facility. Will you receive real-time results on guard locations? Is each system's wireless standard compatible with your facility’s security requirements? Will the signals work in your environment without interference?  

Real-time reporting & alerts  

One of the key benefits of digitally automating guard tour management is the amount of new, actionable data you can collect. Every tag signout, checkpoint reached, and real-time location logged feeds into the central management system. As a result, you’ll collect a massive volume of new data. But that data is only as useful as the new insights you can generate from it.  

Compare the reporting capabilities of each RFID guard tour system . Do they collect data in a meaningful way? Do they offer reports that allow you to monitor KPIs? Do they provide data to meet regulatory standards?  

Best Practices for Designing Your Own Tour Program  

The guard tour system you buy must fit within your greater security program to be truly effective. To achieve your security program's strategic goals , follow these best practices for designing your guard tour system.  

First, Define Your Security Goals  

Whether establishing a new tour plan or updating an existing one, you must start the process by defining your organization’s overall security goals. You have unique security needs and unique risks that you must protect against. That usually leads to unique patrol requirements.  

What are your priorities? Are you deterring theft , detecting intruders, or managing emergency response ? Identify your priorities and determine how they align with your overall strategic objectives .  

Align Checkpoint Deployment with Your Security Goal s  

Now you can plan out your system layout and tour checkpoints. If your priority is to deter theft from an administrative space, place checkpoints at the back of each store room. If you have office space where staff work on proprietary materials, place checkpoints at opposite ends of that space to ensure guards can observe visitors anywhere. If there’s a heavily-trafficked doorway that must remain locked off hours, place a checkpoint right at that door and include a documentation check in your automated guard tour system for guards to confirm it is secured.  

Digital systems also allow you to quickly and easily customize patrol routes that maximize coverage and are unpredictable to attackers. Random patrols are essentially force multipliers against attackers looking to bypass your physical security routines.  

Address Your Security Guards’ Needs  

Remember, the guard tour monitoring system is there to supplement your human security guards and make their efforts more effective. Therefore, you should build the system around them. That means an effective guard tour pla n must address their needs for better communication, management, and equipment.  

Communication

If your business implements these best practices, ensure your guards and other security personnel know the new objectives. Get them into the planning process early. Then, keep them updated throughout the process. Keeping staff invested in a project is an easy way to help ensure success.

Management  

You must strike a balance between having your guards familiar enough with their routes to identify concerns but not so familiar that they become desensitized to the environment. Use your guard tour control system to adjust or randomize patrol routes to reinforce guard awareness.  

If you’ve assigned other duties like alarm inspections to your guards, ensure you’ve scheduled sufficient time for them to complete those tasks and properly complete their patrols. Adding inspection tasks without increasing overall patrol time creates a situation where your guards are compelled to cut corners.  

Equipment  

Just as important day-to-day is suppl ying proper equipment for your guards on patrol. That means defensive and protective gear appropriate for your environment, lights, and other tools to enhance their awareness. Guards should be focused on the environment, not distracted by walking condition s or temperature.  

Integrate With Existing Security Systems  

Guard patrols are one of the most effective risk management practices businesses can deploy. But they are still just one facet of an effective security program.  

Ideally, your business’s security should have an integrated design with complementary camera deployments, key control, access control stations, patrol routes, and tools for managing everything efficiently. For example, knowing how your access control will route foot traffic through your facility can be useful in planning guard patrols to monitor unauthorized access. Likewise, knowing where you have your most and least reliable camera coverage can also inform your patrol planning.  

Remember, best practices are proven across an entire industry, on average. That means not every practice will be right for your business. Only you and your trusted security advisors can determine the best plan to meet your individual security needs.  

Do you think a Real Time Networks’ Guard Tour System is the right fit for you?

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