DISASTER TIMELINE: How Carnival Went From 'Fun Ship' To 'Poop Cruise'

Over its 41 years, Carnival Cruise Line has had a checkered past. In its heyday, Carnival was the cruise brand known for innovation, but more recently it has become known as the brand with PR disasters to deal with.

Click here for the disaster timeline >

Last week, Carnival's 'Triumph' ship was towed into Mobile, Alabama after almost a week stuck at sea due to an engine fire.

The testimonies from the passengers are truly disgusting : Hallways were flooded with human waste, there was no A/C or running water, and passengers were left to survive on limited food and water. The Triumph was given the nickname "poop cruise" because passengers were forced to use the bathroom in bags.

But do these PR crises have a lasting effect? According to Jaunted , trips aboard 'Triumph' can already be booked for as early as April of this year. That's only two months after passengers said that the floors were "flooded with sewer water."

This type of disaster is not new for Carnival. It experienced very similar situations in 1998, 1999, and 2010. And let's not forget about the Costa Concordia disaster in Italy last year in which the ship capsized, killing 32 passengers . (Carnival owns Costa Concordia).

It has also had to deal with circumstances of passengers jumping overboard to their deaths. 

But with every PR disaster in Carnival's history, it has also experienced record-breaking good moments.

Carnival was the original brand to pioneer the concept of shorter, less expensive cruises. It built the first ship to weigh more than 100,000 tons, as well as the world's first non-smoking ship.

The cruise company's on-board service has won numerous awards , including three Cruise Critic Editor's Picks —best new ship, best bar, and best value in 2012.

Carnival Cruise Lines was founded by Ted Arison in 1972.

carnival cruise poop cruise

Ted Arison, the son of a multi-millionaire shipping magnate, was born in Israel in 1924. He immigrated to the U.S. in the early 50s and co-founded Norwegian Cruise Lines in 1966.

He then went on to found his own cruise company, Carnival Cruise Lines, six years later.

Carnival was originally a subsidiary of American International Travel Service (AITS), but in 1974, Arison bought Carnival for $1 , along with $5 million in assumed AITS debt.

By the late 1980s, Arison was reportedly one of the world's richest men , with a personal fortune estimated to be between $6 and $10 billion.

His family still  owns the Miami Heat . He was the man responsible for bringing the team to South Florida.

Carnival's first-ever voyage got off to a bad a start.

carnival cruise poop cruise

According to Carnival's website , in 1972 " the company’s first cruise ship, the TSS Mardi Gras, runs aground on a sandbar during its inaugural voyage."

But by the early 80's, things started improving.

In 1984, Carnival became the first cruise line to advertise on network television. Kathie Lee Gifford, then Kathie Lee Johnson, was the company's first spokesperson.

carnival cruise poop cruise

The 1980s was a great time for Carnival.

In 1982, the 'Tropicale' ship debuted, representing the first new ship the industry had seen in years.

Two years later, Carnival launched the first network-wide advertising campaign in the industry.

This video  is one of the original commercials Carnival ran. It features Kathie Lee Johnson, aka Kathie Lee Gifford.

In the late 80s, Carnival was carrying more passengers than any other cruise line, making it "The World's Most Popular Cruise Line." The brand still uses this phrase as its tagline.

In 1987, Carnival completed an initial public offering of 20 percent of its common stock.

carnival cruise poop cruise

The cruise line was able to generate around $400 million from its IPO . 

This money would help it buy new ships, as well as acquire other brands.

In 1989, it made its first acquisition — the Holland America Line.

In the 90s, Carnival began launching newer, bigger ships, including the world's first non-smoking vessel.

carnival cruise poop cruise

In 1997, Carnival launched 'Destiny,' the first cruise ship in the world to weigh more than 100,000 tons. 

One year later, Carnival launched 'Paradise,' the first non-smoking cruise ship in the world.

But with these breakthroughs also came the company's first major PR nightmares. 

In 1998, there was a fire onboard the Carnival 'Ecstasy.'

carnival cruise poop cruise

In July 1998, soon after 'Ecstasy' departed from Miami, a fire started in the main laundry room .

As the ship was attempting to re-dock at the Miami port, it lost propulsion power and began drifting off course. Sound familiar?

It took six tugboats to fight the fire and pull the ship to shore. Eight passengers and 14 crew members were injured. It cost $17 million to repair the ship .

Then there was another fire on another ship in 1999.

carnival cruise poop cruise

A little over a year later, the Tropicale's engine room caught fire, leaving the ship in the path of Tropical Storm Harvey.

The ship's captain, Vito Riccio, told the St. Petersburg Times that he didn't relay information about the fire to the passengers for fear that they would then panic and jump overboard.

In 2005, the company was both praised and criticized for its Katrina-related efforts.

carnival cruise poop cruise

While the early 2000s were relatively uneventful for the brand, things changed after Hurricane Katrina when the U.S. government signed a six-month contract with Carnival . Under the agreement, Carnival received $236 million in exchange for three ships to be used as temporary housing for Katrina victims. 

The ships were docked along the Alabama, Louisiana, and Texas coastlines.

Despite Carnival's honorable intentions, the contract was highly criticized because Carnival was earning more money than it normally would have had the ships been used as vacation spots. Many of the ships were also mostly empty.

Between 2006 and 2007, two separate passenger deaths caused another PR dilemma for the brand.

carnival cruise poop cruise

In May 2006, a Philadelphia man jumped off his balcony on Carnival's 'Legend' after an argument with his wife. The tragedy happened off the coast of Bermuda. 

A little over a year later, an 18-year-old from Houston also jumped to his death from a Carnival ship. According to the Houston Chronicle , his jump may have been premeditated.

The economic downfall of 2008 did not bode well for Carnival or the rest of the cruise ship industry.

carnival cruise poop cruise

In April 2008, Micky Arison, the chairman of Carnival Corp. & plc, announced that the brand would not be ordering any new U.S. ships until the American economy improved.

In 2009, Carnival's largest "Fun Ship" was retired.

carnival cruise poop cruise

'Dream,' the largest of the "Fun Ship" line, was retired in 2009. It was also the largest ship ever built by the Italian shipbuilding company Fincantieri.

In November 2010, another Carnival cruise ship had a fire on board.

carnival cruise poop cruise

The generator room on Carnival's 'Splendor' caught fire, causing the ship to lose power.

According to CBS News , 4,500 passengers were trapped at sea for over 24 hours with very little food and no A/C or hot water.  The ship was towed to San Diego.

Once again, sound familiar? 

For the next couple of years, Carnival avoided major PR disasters.

carnival cruise poop cruise

In October 2012, 'Spirit' launched, becoming the company's first ship to sail through Australian waters, as well as the largest ship to cruise to Australia year-round.

'Spirit' is too large to fit under the bridge to Carnival's cruise terminal , so it is docked separately.

The brand also signed an agreement with Italian shipbuilder Fincantieri for both a 99,000-ton ship for its Holland America Line and a 135,000-ton ship for its Carnival Cruise Line. 

According to Breaking Travel News , Giuseppe Bono, chief executive of Fincantieri, said, “These additional orders bring the total number of ships we have built for Carnival Corporation to 61 and confirm Fincantieri’s world leadership in the cruise ship sector even at a time of slowing demand.”

In January 2012, a Costa Concordia ship owned by Carnival struck a rock off the coast of an Italian island.

carnival cruise poop cruise

Thirty passengers aboard the Costa Concordia lost their lives, and as of December 2012, two were still missing.

Because the ship wreckage is in a nationally protected marine park and coral reef, removing the wreckage has proven difficult and costly . 

According to 60 Minutes, the cleanup will cost $400 million.

Hundreds of passengers and up to 1,000 businesses on the Italian island have sued or are in the process of suing Carnival . 

Carnival's most recent PR fiasco may be the last straw for many of Carnival's loyal customers.

carnival cruise poop cruise

After almost a week of being stranded with no running water or air conditioning, passengers who suffered aboard the 'Triumph' ship are already starting to sue Carnival over the conditions they endured.

Making things even worse, one of the buses carrying rescued passengers from Mobile to New Orleans broke down.

Carnival has already offered passengers a refund, cruise credit, and $500, but this disaster may prove too big to be solved with money. 

The engine fire that caused the horrible conditions is still under investigation, and it may take months to find the cause.

Despite Carnival's recent problems, the brand is still used by almost 50 percent of worldwide cruise passengers.

carnival cruise poop cruise

According to Cruise Market Watch, the worldwide cruise industry is an estimated $36.2 billion business.

Current data shows a 4.5 percent increase in revenue from 2012 figures.  

There has also been a 3.3 percent increase in yearly passengers since 2012.

This chart shows the revenues of the worldwide cruise industry. Each color represents a different parent company. Subsidiaries of Carnival  Corp. & plc (CCL) are the red dots. Subsidiaries of CCL's major competitor, Royal Caribbean Cruises Ltd. (RCL), are shown in dark blue. All other brands, including MSC Cruises and Norwegian, are shown in light blue.

CCL serves 48.4 percent of total worldwide cruise passengers. RCL serves 23.3 percent, and all other brands combine to serve 28.3 percent of cruisers.

You've seen how Carnival has operated over the years...

carnival cruise poop cruise

Now see the augmented reality campaigns brands are using today  →

carnival cruise poop cruise

  • Main content

Carnival Knew of Danger Before ‘Poop Cruise’ Set Sail

Generator was almost a year overdue for maintenance

carnival cruise poop cruise

A small boat belonging to the Coast Guard Cutter Vigorous patrols near the cruise ship Carnival Triumph in the Gulf of Mexico.

Updated 2:48 p.m. Dec. 18

The ill-fated Carnival Cruise that lost power at sea in February and stranded 4,000 passengers without working toilets was plagued with safety and technical problems before it set sail, according to newly-disclosed company documents.

The Carnival Triumph, dubbed the “Poop Cruise” after passengers were forced to live for almost a week amidst their own sewage, set sail Feb. 7 with only four of the six generators working, and the company knew about the fire hazard posed by the generators, CNN reports . The generator that caught fire and caused the outage had been overdue for maintenance for over a year, and was often not in compliance with the safety laws, according to the internal company documents. CNN obtained the documents as lawsuits are pending against the cruise line.

The documents also reveal that the company had been aware of the fuel line leaks that contributed to the fire, since similar problems had been plaguing other Carnival ships, CNN reports. The documents show that there had been 9 incidents with fuel lines in just 2 years.

The power outage caused the ship to drift for four days until it could be towed to Mobile, Ala. During that time, passengers had no air conditioning, and almost no lights, food, water, or working toilets.

CNN reports that Carnival said in a legal filing that the fine print on passengers’ tickets “makes absolutely no guarantee for safe passage, a seaworthy vessel, adequate and wholesome food, and sanitary and safe living conditions.” But in a statement following publication of this story, Carnival described CNN’s report as inaccurate.

“That is not at all true,” the company said. “And in fact, we agree that our guests did not receive what they paid for, and that is why we already provided compensation — a full refund, a voucher for a new cruise and $500.”

Carnival said the ship had passed inspections and that it was in full compliance with all relevant regulations.

“We already compensated everyone on the Triumph cruise because we did not meet our requirements,” the company added. “These 30 customers in the lawsuit are asking for major damages beyond what has been paid already for pain and suffering.”

This story has been updated to reflect more detailed comments from Carnival.

Watch CBS News

Suit: Fire Risk Known Before Carnival's Triumph Sailed

December 18, 2013 / 12:21 PM EST / CBS Miami

McALLEN, Texas (CBSMiami/AP) — Was it a disaster waiting to happen?  Recently obtained court documents have revealed some new information regarding the troubled voyage of the Carnival Cruise Ship Triumph where 4-thousand passengers were stranded aboard what's now known as the "poop cruise" after a debilitating fire knocked out the ships power.

The court documents reveal Miami-based Carnival Cruise Lines knew about the risk of leaks from engine fuel hoses and recommended taking precautions on the ill-fated ship that later caught on fire at sea.

A compliance notice report sent to the Triumph one month before it departed Galveston on Feb. 7 for what was planned as a four-day cruise recommended spray shields be installed on engines' flexible fuel hoses, according to the documents filed Tuesday by Carnival Cruise Lines in federal court in Miami.

A leak from a hose on engine No. 6 led to a fire early on Feb. 10 as the ship returned from a stop in Cozumel, Mexico. No one was injured, but the fire disabled the ship. More than 4,000 people aboard endured a nightmarish tow to Mobile, Ala., that the plaintiffs' attorney called a "floating hell."

The documents, first reported by CNN, are part of a lawsuit that was filed in February against Carnival Cruise Lines and its parent Carnival Corporation on behalf of dozens of the Triumph's passengers.

Frank Spagnoletti, a Houston attorney who represents some of the passengers, said Tuesday that Carnival was negligent in maintaining the ship and allowed it to sail knowing there was a fire risk.

In a response filed Tuesday in Miami, Carnival said the ship's engines passed inspection before departure and its own recommendation to install spray shields on flexible fuel lines was beyond any required safety measures.

Carnival issued a statement calling the lawsuit frivolous and noting that the U.S. Coast Guard inspected and cleared the ship before its departure.

"The accident in this situation was just that - an accident, "Carnival said in the statement emailed to The Associated Press on Wednesday. "To claim otherwise is simply unfounded and inconsistent with the facts."

It was the recognition of the problem — with a two month repair deadline — along with the decision to let the Triumph sail before it was corrected that galled Spagnoletti.

"You've got 4,000 souls on that ship. You know that there's a propensity for fire if these fuel hoses break and yet you give them two months to fix it?" he said.

In a Nov. 22 deposition, ship captain Angelo Los said he was first notified by Carnival about problems with fuel leaks from flexible hoses in January. During the deposition, Spagnoletti showed Los the compliance notice report dated Jan. 2 that cited nine fuel leaks on Carnival Corporation's ships during a two-year period.

The compliance notice report said Carnival together with the engine manufacturer was investigating the problem and that installing spray shields would be an effective safety barrier. It described an incident on another ship outfitted with the spray shields that avoided a similar fire.

The company gave the ship until Feb. 28 to come into compliance.

Los said in November that he believed Carnival had known about the problem since March 2012. The spray guards were partially installed on Triumph, but not on engine No. 6, Los said. The hose that leaked was less than six months old.

"The spray shields for the flexible fuel hoses were an additional Carnival Corporation recommended best practice to avoid fuel fires," the company said in its response Tuesday, and not otherwise required by any regulation or statute.

Carnival Cruise Lines also argued the notice sent to the Triumph was only for fuel lines above the engine room floor plates. The leak occurred on a fuel hose beneath the engine room floor. However, the January notice to Triumph does not specify that or differentiate between hoses above or below the floor.

"The leak in the flexible fuel hose was a completely unexpected accident that took place," the company said. What ignited the fuel is unknown, it said.

Passengers described unsanitary conditions after the fire, as toilets stopped functioning and an unbearable stench drove many to camp out on the decks. The weary travelers finally disembarked in Alabama on Feb. 15.

Spagnoletti echoed many of the passengers in crediting the crew with putting out the fire and making the best of a horrible situation.

"It was unbelievable to me that you would take 4,000 people and put them in a situation of basically Russian roulette," Spagnoletti said. "Basically every time that vessel went out they never knew whether they were going to have a fire or not."

(TM and © Copyright 2013 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2013 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.)

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The Carnival Poop Cruise Is Finally Over

The Carnival Triumph pulled into the Port of Mobile at about half past nine, local time, bringing an end to the days-long, feces-filled journey. Sort of.

carnival cruise poop cruise

The Carnival Triumph pulled into the Port of Mobile at about half past nine, local time, bringing an end to the days-long, feces-filled journey. Sort of. Despite being adrift for almost a week with no running water, passengers were told that they would still have to wait on board for hours before they could set foot on dry land.

And even then, it was either a two-hour bus trip to New Orleans or a seven-hour trip to Galveston or Houston. An earlier plan had called for the ship to be towed to Mexico, but Carnival decided heading to Alabama would make travel home easier for the passengers. Easy does not equal comfortable.

And  then who knows how long it'll be until Carnival coughs up the we're-sorry dollars. The company said that it will give $500 to every passenger in addition to a full refund of the price of the cruise and discounts on future cruises which is probably the worst consolation prize these folks could imagine.

"And then," The New York Times explains , "there is the matter of potential litigation by passengers, although the ability of passengers to sue cruise ship operators is sharply limited, lawyers said." Said one passenger of the $500, "We think it's hush money."

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DISASTER TIMELINE: How Carnival Went From 'Fun Ship' To 'Poop Cruise'

Carnival cruise lines was founded by ted arison in 1972..

Carnival Cruise Lines was founded by Ted Arison in 1972.

Ted Arison, the son of a multi-millionaire shipping magnate, was born in Israel in 1924. He immigrated to the U.S. in the early 50s and co-founded Norwegian Cruise Lines in 1966.

He then went on to found his own cruise company, Carnival Cruise Lines, six years later.

Carnival was originally a subsidiary of American International Travel Service (AITS), but in 1974, Arison bought Carnival for $1 , along with $5 million in assumed AITS debt.

By the late 1980s, Arison was reportedly one of the world's richest men , with a personal fortune estimated to be between $6 and $10 billion.

His family still  owns the Miami Heat . He was the man responsible for bringing the team to South Florida.

Carnival's first-ever voyage got off to a bad a start.

Carnival's first-ever voyage got off to a bad a start.

According to Carnival's website , in 1972 " the company’s first cruise ship, the TSS Mardi Gras, runs aground on a sandbar during its inaugural voyage."

But by the early 80's, things started improving.

According to Carnival's website , in 1972 the company’s first cruise ship, the TSS Mardi Gras, runs aground on a sandbar during its inaugural voyage.

In 1984, Carnival became the first cruise line to advertise on network television. Kathie Lee Gifford, then Kathie Lee Johnson, was the company's first spokesperson.

In 1984, Carnival became the first cruise line to advertise on network television. Kathie Lee Gifford, then Kathie Lee Johnson, was the company's first spokesperson.

The 1980s was a great time for Carnival.

In 1982, the 'Tropicale' ship debuted, representing the first new ship the industry had seen in years.

Two years later, Carnival launched the first network-wide advertising campaign in the industry.

This video  is one of the original commercials Carnival ran. It features Kathie Lee Johnson, aka Kathie Lee Gifford.

In the late 80s, Carnival was carrying more passengers than any other cruise line, making it "The World's Most Popular Cruise Line." The brand still uses this phrase as its tagline.

In the late 80s, Carnival was carrying more passengers than any other cruise line, making it The World's Most Popular Cruise Line. The brand still uses this phrase as its tagline.

In 1987, Carnival completed an initial public offering of 20 percent of its common stock.

In 1987, Carnival completed an initial public offering of 20 percent of its common stock.

The cruise line was able to generate around $400 million from its IPO . 

This money would help it buy new ships, as well as acquire other brands.

In 1989, it made its first acquisition — the Holland America Line.

In the 90s, Carnival began launching newer, bigger ships, including the world's first non-smoking vessel.

In the 90s, Carnival began launching newer, bigger ships, including the world's first non-smoking vessel.

In 1997, Carnival launched 'Destiny,' the first cruise ship in the world to weigh more than 100,000 tons. 

One year later, Carnival launched 'Paradise,' the first non-smoking cruise ship in the world.

But with these breakthroughs also came the company's first major PR nightmares. 

In 1998, there was a fire onboard the Carnival 'Ecstasy.'

In 1998, there was a fire onboard the Carnival 'Ecstasy.'

In July 1998, soon after 'Ecstasy' departed from Miami, a fire started in the main laundry room .

As the ship was attempting to re-dock at the Miami port, it lost propulsion power and began drifting off course. Sound familiar?

It took six tugboats to fight the fire and pull the ship to shore. Eight passengers and 14 crew members were injured. It cost $17 million to repair the ship .

Then there was another fire on another ship in 1999.

Then there was another fire on another ship in 1999.

A little over a year later, the Tropicale's engine room caught fire, leaving the ship in the path of Tropical Storm Harvey.

The ship's captain, Vito Riccio, told the St. Petersburg Times that he didn't relay information about the fire to the passengers for fear that they would then panic and jump overboard.

In 2005, the company was both praised and criticized for its Katrina-related efforts.

In 2005, the company was both praised and criticized for its Katrina-related efforts.

While the early 2000s were relatively uneventful for the brand, things changed after Hurricane Katrina when the U.S. government signed a six-month contract with Carnival . Under the agreement, Carnival received $236 million in exchange for three ships to be used as temporary housing for Katrina victims. 

The ships were docked along the Alabama, Louisiana, and Texas coastlines.

Despite Carnival's honorable intentions, the contract was highly criticized because Carnival was earning more money than it normally would have had the ships been used as vacation spots. Many of the ships were also mostly empty.

Between 2006 and 2007, two separate passenger deaths caused another PR dilemma for the brand.

Between 2006 and 2007, two separate passenger deaths caused another PR dilemma for the brand.

In May 2006, a Philadelphia man jumped off his balcony on Carnival's 'Legend' after an argument with his wife. The tragedy happened off the coast of Bermuda. 

A little over a year later, an 18-year-old from Houston also jumped to his death from a Carnival ship. According to the Houston Chronicle , his jump may have been premeditated.

The economic downfall of 2008 did not bode well for Carnival or the rest of the cruise ship industry.

The economic downfall of 2008 did not bode well for Carnival or the rest of the cruise ship industry.

In April 2008, Micky Arison, the chairman of Carnival Corp. & plc, announced that the brand would not be ordering any new U.S. ships until the American economy improved.

In 2009, Carnival's largest "Fun Ship" was retired.

In 2009, Carnival's largest "Fun Ship" was retired.

'Dream,' the largest of the "Fun Ship" line, was retired in 2009. It was also the largest ship ever built by the Italian shipbuilding company Fincantieri.

'Dream,' the largest of the Fun Ship line, was retired in 2009. It was also the largest ship ever built by the Italian shipbuilding company Fincantieri.

In November 2010, another Carnival cruise ship had a fire on board.

In November 2010, another Carnival cruise ship had a fire on board.

The generator room on Carnival's 'Splendor' caught fire, causing the ship to lose power.

According to CBS News , 4,500 passengers were trapped at sea for over 24 hours with very little food and no A/C or hot water.  The ship was towed to San Diego.

Once again, sound familiar? 

For the next couple of years, Carnival avoided major PR disasters.

For the next couple of years, Carnival avoided major PR disasters.

In October 2012, 'Spirit' launched, becoming the company's first ship to sail through Australian waters, as well as the largest ship to cruise to Australia year-round.

'Spirit' is too large to fit under the bridge to Carnival's cruise terminal , so it is docked separately.

The brand also signed an agreement with Italian shipbuilder Fincantieri for both a 99,000-ton ship for its Holland America Line and a 135,000-ton ship for its Carnival Cruise Line. 

According to Breaking Travel News , Giuseppe Bono, chief executive of Fincantieri, said, “These additional orders bring the total number of ships we have built for Carnival Corporation to 61 and confirm Fincantieri’s world leadership in the cruise ship sector even at a time of slowing demand.”

In January 2012, a Costa Concordia ship owned by Carnival struck a rock off the coast of an Italian island.

In January 2012, a Costa Concordia ship owned by Carnival struck a rock off the coast of an Italian island.

Thirty passengers aboard the Costa Concordia lost their lives, and as of December 2012, two were still missing.

Because the ship wreckage is in a nationally protected marine park and coral reef, removing the wreckage has proven difficult and costly . 

According to 60 Minutes, the cleanup will cost $400 million.

Hundreds of passengers and up to 1,000 businesses on the Italian island have sued or are in the process of suing Carnival . 

Carnival's most recent PR fiasco may be the last straw for many of Carnival's loyal customers.

Carnival's most recent PR fiasco may be the last straw for many of Carnival's loyal customers.

After almost a week of being stranded with no running water or air conditioning, passengers who suffered aboard the 'Triumph' ship are already starting to sue Carnival over the conditions they endured.

Making things even worse, one of the buses carrying rescued passengers from Mobile to New Orleans broke down.

Carnival has already offered passengers a refund, cruise credit, and $500, but this disaster may prove too big to be solved with money. 

The engine fire that caused the horrible conditions is still under investigation, and it may take months to find the cause.

Despite Carnival's recent problems, the brand is still used by almost 50 percent of worldwide cruise passengers.

Despite Carnival's recent problems, the brand is still used by almost 50 percent of worldwide cruise passengers.

According to Cruise Market Watch, the worldwide cruise industry is an estimated $36.2 billion business.

Current data shows a 4.5 percent increase in revenue from 2012 figures.  

There has also been a 3.3 percent increase in yearly passengers since 2012.

This chart shows the revenues of the worldwide cruise industry. Each color represents a different parent company. Subsidiaries of Carnival  Corp. & plc (CCL) are the red dots. Subsidiaries of CCL's major competitor, Royal Caribbean Cruises Ltd. (RCL), are shown in dark blue. All other brands, including MSC Cruises and Norwegian, are shown in light blue.

CCL serves 48.4 percent of total worldwide cruise passengers. RCL serves 23.3 percent, and all other brands combine to serve 28.3 percent of cruisers.

You've seen how Carnival has operated over the years...

You've seen how Carnival has operated over the years...

Now see the augmented reality campaigns brands are using today  →

carnival cruise poop cruise

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Carnival Poop Cruise Lawsuit Dumped by 11th Circuit Court

An August 30, report on Law360.com states that the 11th Circ. Dumps Carnival Passengers’ Suit Over ‘Poop Cruise’.

According to the report : “ The Eleventh Circuit on Thursday tossed a suit brought by more than 100 former passengers of the Carnival Triumph who were stranded at sea for five days in a 2013 incident known as the “Poop Cruise,” saying the passengers’ ticket contract required notice of a personal injury claim within 185 days. “

The Carnival Poop Cruise made national headlines in 2013 as Carnival Triumph passengers were stranded at seas after a fire knocked out the ship’s power.

As the Business Insider reported in How Carnival Went from Fun Ship to Poop Cruise : “The testimonies from the passengers are truly disgusting: Hallways were flooded with human waste, there was no A/C or running water, and passengers were left to survive on limited food and water. The Triumph was given the nickname “poop cruise” because passengers were forced to use the bathroom in bags.”

Not all injury claims or lawsuits against the cruise lines are successful, even when real injuries can be articulated to the cruise line claims departments, defending attorneys or the Federal Court in Miami.

Questions about an incident on a Carnival Cruise Ship ? Contact our firm today.

For more information, read our pages Can I Sue a Cruise Line and Personal Injury on a Cruise – What is That?

Passengers on Carnival’s Infamous ‘Poop’ Cruise Are Having Their Day in Court

Curt Anderson, Associated Press

March 6th, 2014 at 7:00 AM EST

It's worth repeating that Carnival's contract of carriage reads the cruise line, "Makes absolutely no guarantee for safe passage, a seaworthy vessel, adequate and wholesome food, and sanitary and safe living conditions.”

Jason Clampet

About three dozen passengers who sailed on the ill-fated Carnival Triumph cruise ship that drifted at sea for days are hoping to collect thousands of dollars apiece as a result of lingering medical and mental problems they say were caused by their nightmarish experience.

Their lawsuit, the first to go to trial since the February 2013 cruise, is being vigorously defended by Miami-based Carnival Corp. , which contends the passengers cannot show such problems as kidney stones, post-traumatic stress disorder and scratchy throats are linked to unsanitary conditions or the fire that disabled the engine.

At stake is perhaps millions of dollars, as well as the industry’s restrictive policy — printed on each ticket — that governs the kinds of lawsuits passengers can file. Two maritime law experts also said the trial already set an important precedent in cruise line cases when the judge ruled Carnival was negligent simply because the fire broke out, regardless of the reason.

“Ships shouldn’t catch fire in the middle of the sea for no reason,” said Robert Peltz, a Miami maritime attorney not involved in the Triumph case.

Passenger Debra Oubre, of Friendswood, Texas, who said she has worked in cruise line shore operations and has enjoyed a dozen cruises, said she joined the suit to hold someone accountable.

“Many of us, if not all of us, were physically or emotionally hurt,” she said. “I just want the truth to be told.”

Again and again during the three-week trial, Triumph passengers have told their story to Senior U.S. District Judge Donald Graham, who is hearing the case without a jury. Testimony wrapped up Wednesday, and Graham said he would take written closing arguments and issue a decision later on whether the passengers deserve any damages.

Some Triumph passengers testified on Carnival’s behalf Wednesday, including James Ede, of Houston, who said the crew kept them well-informed and provided plenty of water.

“I got almost a little tired of people saying, ‘How can I help you?'” Ede said of the crew.

According to Carnival, at least nine other Triumph lawsuits are pending in South Florida federal court, including a proposed class-action that seeks to represent all of the roughly 3,000 passengers aboard the ship. Attorneys involved in the current trial say its outcome could affect what happens in these other cases, although the legal claims are somewhat different.

Carnival tickets require lawsuits against the world’s largest cruise line to be filed only in South Florida federal court. The tickets also state that passengers agree they can’t bring a class-action lawsuit, but some lawyers are challenging that based on negligence claims.

The 893-foot Triumph left Galveston, Texas on Feb. 7, 2013, for a four-day cruise highlighted by a stop in Cozumel, Mexico. After departing Cozumel, a fire broke out at about 5 a.m. in the ship’s engine room Feb. 10. It left the ship without engine power and most of its electricity, forcing passengers to endure human waste running down hallways, limited water supplies, noxious odors and extreme heat.

After about five days in the Gulf of Mexico, the ship was finally towed to Mobile, Ala., and the weary, bedraggled passengers disembarked Feb. 14. Carnival sought to make amends by offering each passenger a $500 check, a voucher for a future cruise, refunds of most on-board expenses and reimbursement for transportation, parking and so forth.

For many of the passengers, those offers were an insult and multiple lawsuits were filed seeking millions of dollars in damages. In the current trial, Judge Graham has ruled that passengers cannot collect punitive damages and may only get damages for past and future medical costs that are conclusively linked to what happened on the Triumph.

Many of the 33 passengers involved in the trial complain of lingering emotional issues such as PTSD, anxiety and depression; some have physical ailments they blame on squalid conditions, including leg pain, diarrhea, upper respiratory problems and even aggravated hemorrhoids.

Larry Poret, of Lufkin, Texas, who took the cruise with his then-12-year-old daughter Rebecca, said he remains scarred by how frightened she was, especially trying to sleep out on deck in pitch black nights.

“Something that was supposed to be so much fun turned out to be a nightmare. I felt like I let my daughter down,” Poret said. “You just can’t get it out of your mind.”

Most of the passengers are seeking $5,000 in damages a year from Carnival for the rest of their lives, claiming they will need continuous medical monitoring because of what happened aboard ship. They want the money in lump sums based on government tables estimating their life expectancies. Poret, for example, would get about $115,000 and his daughter, who is much younger, an estimated $345,000.

An expert witness for the passengers, Dr. Ernest Schiodo, testified that each person’s health problems were “caused by the exposure or aggravated by the exposure” to the Triumph’s horrific conditions, including the human waste. That prompted a pointed question from the judge.

“Does that mean if you use a portable toilet you need this special testing for the rest of your life?” Graham said.

“Not if you use one, but if you fall in and wallow in it for a couple of days, yes,” Schiodo said.

Carnival attorney Curtis Mase has asked Graham to reject all of the damage claims. In court papers, Mase said the passengers either haven’t proved their health issues are linked to the Triumph cruise or haven’t shown they suffer from any lingering problems at all.

The passengers, Mase wrote, “are not entitled to damages simply for experiencing the conditions on the vessel.” And, he added, “they failed to prove that Carnival’s conduct was the legal cause of the injury.”

In the aftermath, Carnival announced a $300 million program to add emergency generators, upgrade fire safety and improve engine rooms on all 24 of its ships. The cruise line also said it would repay the U.S. government an unspecified amount for the costs to taxpayers of responses to disabling accidents on the Triumph and a previous disabled ship, the Splendor .

As for the Triumph , it was repaired and refitted in Mobile, but not before it broke free during a windstorm and sustained about $2.7 million in damage and a dock worker drowned. It was returned to service last summer.

Carnival’s final witness Wednesday was Suzanne Vazquez, director of guest claims and litigation. She was asked which ship is currently the cruise line’s top-ranked vessel based on customer feedback.

“The Triumph ,” she said.

Associated Press writer Tony Winton in Miami contributed to this story.

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Copyright (2014) Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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Tags: carnival , health , lawsuits , safety , triumph

Photo credit: People wave and hang signs at the side of their balconies on the cruise ship Carnival Triumph cruise ship in this video frame grab from NBC News taken off the coast of Alabama, February 14, 2013. Three tugboats were hauling the disabled cruise ship Carnival Triumph cruise ship slowly into port in Mobile, Alabama, on Thursday where its arrival with more than 4,220 people aboard was expected later in the day, authorities said. Reuters

Carnival cruise hallway flooded(l), Carnival Cruise(c), Man looking worried(r)

Jouni Niskakoski/Shutterstock @only1daj/Tiktok (Licensed)

‘Just saw a video of carnival freedom on fire’: Carnival cruise passenger shows flooded floor

‘i might as well be dead’.

Photo of Grace Rampaul

Grace Rampaul

Posted on Mar 28, 2024   Updated on Mar 28, 2024, 11:08 am CDT

A cruise can be your ultimate destination for some relaxation. With its endless snacks, fun days at port, and so much sand in your hair, you just don’t care, the experience is truly what you make of it. 

And nothing is better after a long day on the lido deck than going back to your suite and watching the waves roll by from your window. But nothing can quite prepare you for when those waves are also just outside your front door. 

In a TikTok posted on Sunday, cruise voyager Daja ( @only1daj ) shared her recent fright after some serious flooding occurred right outside her suite door on the Carnival Sunset ship. Amassing more than 10.5 million views and 604,700 likes, the video shares footage of the incident from the cruise-goer’s point-of-view. 

Trash is seen floating down the hallways as Carnival Cruise crew members ban together to try and mask the flooding. People are seen wading through the water, carrying their luggage past piles of sopping wet towels. In hopes to find some dry space as quickly as possible, passengers are quickly lugging their luggage out of their rooms to higher ground.

“We stayed in the second floor, our entire hall and the rooms were flooded,” Daja said. 

Sexyy Red’s newest viral song, “Get it Sexyy,” plays in the background as seemingly endless amounts of water pours in under doors and walls. Viewers were quick to react to the video, stating that if they were on this ship, there would be chaos.

“The way i’d be crying, throwing up and passing out lol,” one commenter said, receiving more than 75,900 likes. 

“I wake up on a cruise and feel water, I might as well be dead,” another said. 

In order to give her audience a clearer depiction of what occurred, Daja posted a series of follow-up videos, in which she further explained the situation. Posted on Monday, Daja provided footage of the beginning states of the flood where viewers can see the initial drops of water seep into the carpet.

“The very last day of our cruise, the weather got bad and the boat started flooding,” Daja said. 

When Daja and her boyfriend noticed the flooding, they proceeded to tell crew members, and after a short 10 minutes, the cruise captain spoke on the overhead and made an almost incomprehensible announcement.

“We are operating safely under this condition, […] route to Miami is not affected, and we remain on schedule” the captain murmured.

@only1daj Carnival Sunrise Flood 2024 #carnivalcruise #carnivalsunrise #flood #2024 ♬ Get It Sexyy – Sexyy Red

Homeported in Miami, the Carnival Sunrise offers 2-5 day and 6-9 day trips to both the Caribbean and Bahamas for up to 2,984 guests. With almost 1,110 crew members, it is understandable just how quickly the news of the flooding got to the captain.

It can also be presumed that the ship was one its homeward stretch based off of the captain’s announcement. 

Yet, after watching the series of videos Daja posted, some viewers noticed an odd correlation. 

It was that same day that the Carnival Sunset had begun to flood that the Carnival Freedom ship had caught fire after a potential lightning strike. Also affected by poor weather conditions, the Carnival Freedom was on its way to Freeport in the Bahamas after struggles docking at Princess Cay due to unforeseen weather. 

Luckily for Daja, their trip was not displaced like that of the Carnival Freedom, but it is currently unclear if Carnival will offer some form of reimbursement for the mishap. 

It is evident, however, that Carnival Cruise line has not had the best luck with weather mishaps, or really mishaps in general. Who can forget the poop cruise of 2013 ? 

It seems like Carnival Cruise really can’t catch a break, but luckily for its passengers, the brand, alongside the Cruise Lines International Association (CLIA) created a “ Passenger Bill of Rights ,” to assure the comfort and safety of all guests globally. 

So while Carnival Cruise guests may have had their fair share of misfortune, the company says it’s striving toward bettering its experiences for its consumer base. 

The Daily Dot reached out to Daja ( @only1daj ) via TikTok DM and Carnival Cruise Lines via press email for comment.

Grace Rampaul is a social and multimedia intern at the Daily Dot. She is a senior at the University of Texas at Austin, with a major in Journalism and focus on Media and Entertainment Studies. Grace is based in Austin and covers trending stories, entertainment, cultural phenomenon, and all things social.

Grace Rampaul

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Carnival Triumph disaster: A drama of discomfort

carnival cruise poop cruise

On Friday morning we finally saw them, those wretched refugees of the Carnival Triumph, after five days stranded at sea. They disembarked the floating Port-a-John on which they had been imprisoned, some wearing white cruise line bathrobes to protect themselves against the unexpected chill, kneeling to kiss the ground as they came ashore.

“United States,” a woman in a floppy hat breathed ecstatically to a television reporter. “Ain’t nothing better.”

A cruise represents not only a vacation, but a very specific kind of vacation. One books it when one does not want to have to decide, or plan, or worry, or change money, or get tetanus shots. The people who would take a cruise have considered hiking through Nepal, cycling through Norway, staying at quaint little flophouses in Eastern Europe — it's not like they don't know those travel options exist — and thought, "No." They do not believe that getting your wallet stolen in Mexico City is "a good story."

I have cruised, and I loved it, and so I say fondly: A cruise ship’s passenger log is comprised entirely of the exact demographic that is least prepared for a cruise to go to pot. A cruise is a giant boat full of your mother-in-law. Your mother-in-law does not belong in the wild.

What happened: Midway through a four-day Mexican cruise, the Triumph's engine room caught fire, the ship lost power, and then suddenly it was just drifting, somewhere in the Gulf of Mexico. A four-day trip became an eight-day one. A 102,000-ton boat , the length of three football fields and containing 4,000 passengers, was reduced to Huck Finn's raft. It took three days for some gallant little tugboats to tow it into port in Mobile, Ala. There was nothing for watchers at home to do but imagine the hellscape aboard the doomed vessel.

But now the survivors are back, ready to share what really happened. On the "Today" show, Matt Lauer encouraged two female passengers to tell him everything . But everything, edited. "Not too graphic," he warned them. This was, after all, a morning show. The women appeared briefly flummoxed, trying to figure out how to tell a G-rated version of the story.

“It was, like, post-natural disaster,” Julie Billings said finally. “But stuck on a boat.”

Excuse us, Matt Lauer, but how could the story not be graphic? The filth, the waste, the rapid decline, is precisely what made the saga so horrifying for viewers and readers at home. We hung onto every bleated-out text message of despair, every description of what they were eating, and where they were sleeping, and where their waste went. (In red plastic bags. Marked with hazardous-waste symbols. Left outside state rooms. In ice buckets. We saw pictures.)

It was a drama, but not of danger. It was a drama of discomfort.

The smell. Just think of the smell. Skip this paragraph if you don't want to think of the smell. The unrefrigerated food and the unrefreshed bodies, the uncirculated dankness of the cabins, so filthy that passengers began sleeping on deck chairs instead, lugging their pillows to some high-thread-count open-air slumber party.

“I’m just happy to be alive,” a woman told “Good Morning America.”

Hell is other people. Hell is other people on a boat. What will it take before we accept this? After David Foster Wallace writes about it in an erudite essay ? After a Concordia captain abandons his sinking ship? After a New York Times reporter mentions that his journey on the classy Cunard was delayed for several hours so workers could scrub the ship down after a norovirus outbreak?

It’s over now, all over.

Carnival put the passengers on buses, heading either to New Orleans or to their origin point of Galveston, Tex. The company had promised to cover all travel expenses home. And to give each passenger $500 in compensation.

As well as a credit. A credit for another cruise.

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Feces, water reported on floor of disabled Carnival cruise ship in Gulf of Mexico

Food, supplies transferred to stranded cruise ship

Food, supplies transferred to stranded cruise ship

Coast Guard on mission to get disabled boat back to U.S.

Conditions appear to be worsening on the Carnival cruise that has been floating aimlessly about 150 miles off the Yucatan Peninsula after a fire erupted in the aft engine room Sunday, knocking out the ship’s propulsion system.

"There's water and feces all over the floor," said Brent Nutt, who was told about the conditions by his wife who is a passenger on board. "It's not the best conditions. You would think Carnival would have something in place to get these people off the ship."

Passengers also are getting sick and throwing up, he said, adding that his wife told him: "The whole boat stinks extremely bad."

To be sure, passengers aboard a cruise vessel stranded in the Gulf of Mexico have limited access to bathrooms, food and hot coffee, and were just given a new destination: Mobile, Ala.

Carnival Cruise Lines President and CEO Gerry Cahill said in a statement Monday that the Carnival Triumph had drifted so far north of its original position that it will be towed to the southern U.S. port, instead of the original plan to take it to Progreso, Mexico.

More On This...

Jimmy Mowlam told The Associated Press on Tuesday that his son Rob and new daughter-in-law got married onboard the Carnival Triumph on Saturday and are among the roughly 3,100 stranded passengers.

He says his son told him by phone Monday night that many passengers are sleeping on deck because the lack of ventilation made it too hot to sleep inside.

He says his son says passengers were mostly "taking it in stride."

Cahill said strong Gulf currents caused the Triumph to drift about 90 miles north of its original position off the Yucatan Peninsula.

Cahill's statement said the ship should arrive in Mobile on Thursday and that the change will allow for less complicated re-entry for passengers without passports.

The ship left Texas last Thursday on a scheduled four-day cruise with 3,143 passengers and a crew of 1,086.

Two tugboats arrived on the scene of the stranded vessel Tuesday to tow it to Mobile. Besides the two tugs, at least two other Carnival cruise ships have been diverted to the Triumph to leave supplies, and a Coast Guard cutter reportedly was at the scene. The Coast Guard has informed Mexican authorities of the situation in their waters, a spokesman said.

Melinda Ramos, meanwhile, said her father was laughing when she briefly spoke to him Sunday.

"He might be completely joking, but he said they're sleeping in tents outside," the 19-year-old daughter of Mary and Matt Ramos told The Houston Chronicle.

A similar situation occurred on a Carnival cruise ship in November 2010. That vessel was also stranded for three days with 4,500 people aboard after a fire in the engine room. When the passengers disembarked in San Diego they described a nightmarish three days in the Pacific with limited food, power and bathroom access.

Carnival said in a statement that it had cancelled the Triumph's next two voyages scheduled to depart Monday and Saturday. Passengers aboard the stranded ship will also receive a full refund, the statement said.

The Associated Press contributed to this report

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carnival cruise poop cruise

The “poop ship” becomes Carnival Sunrise

Carnival made a pretty big announcement recently.  They have decided to spend 200 million dollars transforming Carnival Triumph to Carnival Sunshine.  They are performing a top to bottom makeover adding new venues and refurbishing all of the staterooms.  To read more click the link

What I find so interesting about this move is Carnival Triumph was the ship in the headlines dubbed the “poop ship.”  In 2013 an engine fire took out the electrical system and rendered the ship dead in the water.  Cruise ships rely on electricity for everything from food services to propulsion.  So when the power was lost the plumbing system also started to fail this caused raw sewage to back up.  There were reports of passengers having to use the restroom in buckets. 

Now as bad as this must have been for the passengers some good did come from this.  Shortly after the incident, the cruise industry as a whole really took a step back on how they designed their ships and begun incorporating more redundancy’s to prevent a failure like this from occurring in the future.  Carnival even went a step further and installed generators on the top deck of all their ships so they could always fail over their critical systems in the event of another outage.

So why the name change?  I think the name change is a smart move.  Currently, if you type in Carnival Triumph into cousin google, you do not have to scan very long to find a reference to the 2013 incident.  With a new name comes a new history and so the average passenger will have no idea that they are sailing on the same ship that caused the cruise industry to change.

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The Two-Way

The Two-Way

'cruise from hell' was a mix of 'survivor' and 'lord of the flies'.

Mark Memmott

As they finally came off the Carnival cruise ship Triumph late Thursday and early Friday in Mobile, Ala., passengers from the ill-fated cruise told stories that call to mind TV's Survivor and literature's classic Lord of the Flies , the Los Angeles Times writes .

According to the Times , "Debbie Moyes, 32, of Phoenix said she was awakened Sunday by a fellow passenger banging on her door, warning people to escape." An engine fire had left the ship stranded off the coast of the Yucatan peninsula.

"Soon after, she said some passengers panicked. 'People were hoarding food — boxes and boxes of cereal, grabbing cake with both hands,' she said. "Toilets stopped working and the 3,143 passengers and 1,086 crew had to urinate in sinks, she said, and eventually red plastic bags. She saw sewage dripping down walls. Sometimes people slipped on it, she said. Soon, the ship began to smell. " 'It was like a hot port-o-potty,' Moyes said, and when the ship tilted, 'it would spill.' "

CNN writes that "the frustration that many felt was typified by Janie Esparza, one of the first passengers to get back on land. 'It was horrible. Horrible,' Esparza told a scrum of reporters. 'The bathroom facilities were horrible and we could not flush toilets. No electricity and our rooms were in total darkness. Honestly, I think that this ship should have [never] sailed out.' "

The Associated Press says that passenger Deborah Knight of Houston, "had no interest in boarding one of about 100 buses assembled to carry passengers to hotels in New Orleans or Texas. Her husband Seth drove in from Houston and they checked into a downtown Mobile hotel. 'I want a hot shower and a daggum Whataburger,' said Knight, who was wearing a bathrobe over her clothes as her bags were unloaded from her husband's pickup truck. She said she was afraid to eat the food on board and had gotten sick while on the ship."

carnival cruise poop cruise

After finally getting off the Carnival cruise ship Triumph, this passenger waited for a ride early Friday in Mobile, Ala. Mark Wallheiser /EPA /LANDOV hide caption

After finally getting off the Carnival cruise ship Triumph, this passenger waited for a ride early Friday in Mobile, Ala.

The wire service adds that another passenger, Maria Hernandez of Angleton, Texas, had "tears welling in her eyes as she talked about waking up to smoke in her lower-level room Sunday and the days of heat and stench to follow. She was on a 'girls trip' with friends."

" 'It was horrible, just horrible' said Hernandez. ... She said the group hauled mattresses to upper-level decks to escape the heat. As she pulled her luggage into the hotel, a flashlight around her neck, she managed a smile and even a giggle when asked to show her red 'poo-poo bag' — distributed by the cruise line for collecting human waste."

NBC News says that "passenger Janie Baker told MSNBC's Ed Schultz that people managed the situation well and that the crew was 'fantastic,' but on the final night, 'people's tempers started flying.' She described one incident where another passenger tried to disrupt a movie, and was taken away by the crew. 'If we had gone any longer, it could have been much, much worse,' she said."

On Morning Edition , NPR's Greg Allen reported about the $80 million the debacle is expected to cost Carnival and the blow suffered to the cruise industry's image. As for the passengers, he said, they're now getting "a full refund, credit for a future cruise plus $500 in cash."

Reuters add that "for all the passengers' grievances, they will likely find it difficult to sue the cruise operator for any damages, legal analysts said. Over the years, the cruise industry has put in place a legal structure that shields operators from big-money lawsuits."

Update at 9:45 a.m. ET. And On The Ride To New Orleans, At Least One Bus Broke Down:

CBS News reports that among the "caravan of buses" that Carnival chartered to take passengers to New Orleans, "at least one ... became stranded on the way."

  • cruise from hell
  • Carnival cruise ship

Carnival Freedom's next two sailings canceled after funnel fire, second within 2 years

carnival cruise poop cruise

A fire in the exhaust funnel of the Carnival Freedom this weekend has disrupted a cruise for the second time in less than two years — and will mean that the Florida-based ship's next two sailings are canceled.

Damage to the funnel will require the cancellation of Carnival's next two cruises out of Port Canaveral, which were scheduled to depart Monday and Friday.

There were about 3,700 passengers onboard the ship when the fire occured. And the two upcoming sailings, which were canceled, likely would have had a similar passenger count amid the busy Spring Break season.

Carnival initially had said it expected no changes in its upcoming cruises, but on Sunday afternoon said the cancellations would be required.

"Regrettably, the damage is more than we first thought, and will require an immediate repair to stabilize the funnel, resulting in the cancellation of the March 25 and March 29 cruises from Port Canaveral," according to a statement issued by Matt Lupoli, Carnival Cruise Line's senior manager of public relations. "The funnel has been stabilized for the ship’s return to Port Canaveral overnight to disembark guests, and then it will go to the Freeport shipyard on Monday afternoon to begin the required repairs."

Carnival said it made the decision after "our technical team completed a thorough assessment" during the ship’s visit Sunday to Freeport in the Bahamas.

In the statement, Carnival said: "We sincerely regret the impact to our embarking guests, as we know they have been looking forward to their spring break vacation. We are providing all guests on both canceled cruises a full refund and a 100% future cruise credit, so they can come back and enjoy a future cruise with us. We also greatly appreciate the terrific guests who are currently sailing with us, for their outstanding cooperation and support."

In a Facebook post, Carnival's widely followed brand ambassador, John Heald, conceded that many people who booked one of the canceled cruises are "feeling very disappointed," and he apologized for the turn of events.

But, Heald added that he wanted to assure affected passengers that, "when you rebook, using your full refund and your 100% future cruise credit, that the crew will be standing by to give you all the fun you deserve."

More than 500 people responded to the post, with many saying they thought Carnival was generous with the compensation offer. But some people who said they were on the cruise that experienced the fire said they thought Carnival should have done more for the people who were on the ship.

Carnival said the fire was confined to the funnel area. The cruise line said there are no reports of injuries to passengers. Two firefighting crew members were treated for minor smoke inhalation.

Carnival said that, at about 3:15 p.m. Saturday, the Carnival Freedom reported a fire on the port side of the ship’s exhaust funnel. The ship was 20 miles off Eleuthera Island, Bahamas, heading to Freeport after a canceled call to the Carnival private island of Princess Cays due to adverse weather.

"The ship’s fire response team was quickly activated, and the ship’s captain also turned the vessel towards the heavy rain in the area to maximize the efforts to put out the flames," an earlier Carnival statement said. "Eyewitnesses reported the possibility of a lightning strike, and that is being investigated, but cannot yet be confirmed."

By 5:20 p.m. Saturday, the fire was extinguished. 

How safe are cruise stops? Travel advisories are only one marker for destinations

Carnival said the ship's captain made multiple announcements to passengers and crew, and advised all but essential safety personnel to stay away from balconies and all open decks. 

The port-side portion of the funnel had fallen onto Deck 10, and the firefighting response put out any flames. 

The U.S. Coast Guard has been notified of the fire, and Carnival activated its incident response team to support the ship’s crew. 

Carnival said there were no other operational issues with the ship’s systems, and the ship, which was on a four-night cruise, was visiting Freeport on Sunday.

A cruise ship funnel generally serves as a smokestack to lift emissions above the deck, thus away from passengers and crew.

On Saturday evening, "Carnival Freedom guests enjoyed the Elegant Night dinner as planned, and, with the exception of the open decks, all areas of the ship are fully functioning," Carnival said in its statement. 

The Carnival Freedom's next voyage was scheduled to depart from Port Canaveral on Monday afternoon on a five-night Eastern Caribbean cruise. That cruise had port-of-call stops scheduled at Amber Cove in the Dominican Republic and at Grand Turk Island in the Turks and Caicos Islands.

But that sailing and a Friday sailing both have been canceled. Friday's five-night sailing also was scheduled to stop at those two ports of call, but in reverse order.

In May 2022 , a fire broke out in the funnel area of the Carnival Freedom while it was docked in Grand Turk. Carnival then canceled three scheduled sailings of the Carnival Freedom out of Port Canaveral because of the need to repair the ship's fire damage at a shipyard in Grand Bahama.

More recently, in October 2023, the Carnival Freedom debuted a new iconic winged funnel after returning from a 16-day dry-dock refurbishment in Cadiz, Spain.

Dave Berman is business editor at  FLORIDA TODAY.  Contact Berman at  [email protected] .

carnival cruise poop cruise

Carnival cancels 2 planned cruises from Port Canaveral after ship catches fire

Passengers on a Carnival cruise ship that caught fire over the weekend disembarked at Port Canaveral on Monday.

▶ WATCH CHANNEL 9 EYEWITNESS NEWS

Videos sent to Ch. 9 show dark smoke and flames coming from the Carnival Freedom’s exhaust funnel on Saturday.

Carnival says lightning may be to blame.

In response to this fire, the next two cruises on the ship have been canceled.

Read: 2 crew members killed on Holland America cruise ship during incident onboard

The ship was scheduled to depart from Port Canaveral on Monday, and then again on Friday.

The fire was reported while the ship was near the Bahamas.

Passengers reported seeing lightning strike the boat, but the investigation is still underway.

Read: New cruise line coming to Port Canaveral this year

Carnival Cruise Lines released the following statement:

Carnival Freedom experienced a fire in the port side of the exhaust funnel on Saturday. Our onboard team acted quickly to contain and put out the fire. While we continue to investigate multiple eyewitness reports of a lightning strike, our technical team completed a thorough assessment during the ship’s visit to Freeport today. Regrettably, the damage is more than we first thought and will require an immediate repair to stabilize the funnel, resulting in the cancellation of the March 25 and March 29 cruises from Port Canaveral.

The funnel has been stabilized for the ship’s return to Port Canaveral overnight to disembark guests, and then it will go to the Freeport shipyard on Monday afternoon to begin the required repairs.

We sincerely regret the impact to our embarking guests, as we know they have been looking forward to their spring break vacation. We are providing all guests on both cancelled cruises a full refund and a 100% future cruise credit so they can come back and enjoy a future cruise with us. We also greatly appreciate the terrific guests who are currently sailing with us, for their outstanding cooperation and support.

Click here to download our free news, weather and smart TV apps. And click here to stream Channel 9 Eyewitness News live.

Carnival cancels 2 planned cruises from Port Canaveral after ship catches fire

Video shows Carnival Freedom on fire, again. Two upcoming cruises were canceled. Here's what to know

The Carnival Freedom 's next two sailings have been canceled after the cruise ship, based out of Florida, caught fire . Again.

Carnival initially said there were no expected changes in its schedule but on Sunday afternoon announced cancellations of the Monday and Friday cruises out of Port Canaveral, which come during a busy spring break period.

"Regrettably, the damage is more than we first thought, and will require an immediate repair to stabilize the funnel, resulting in the cancellation of the March 25 and March 29 cruises from Port Canaveral," according to a statement issued by Matt Lupoli, Carnival Cruise Line's senior manager of public relations. "The funnel has been stabilized for the ship’s return to Port Canaveral overnight to disembark guests, and then it will go to the Freeport shipyard on Monday afternoon to begin the required repairs."

This is the second time in less than two years this cruise ship's funnel has caught on fire and disrupted the schedule.

Carnival cruise fire: Carnival Freedom's next two cruises from Port Canaveral canceled after exhaust funnel fire

When did the Carnival Freedom catch on fire?

The fire broke out on the port side of the ship's exhaust funnel area at about 3:15 p.m. Saturday, Carnival said.

The ship was 20 miles off Eleuthera Island, Bahamas. It was intended to call on the Carnival private island of Princess Cay but had rerouted toward Freeport due to adverse weather.

"The ship’s fire response team was quickly activated, and the ship’s captain also turned the vessel towards the heavy rain in the area to maximize the efforts to put out the flames," an earlier Carnival statement said. The fire was put out by 5:20 p.m., the cruise line said.

Why did the Carnival Freedom cruise ship catch fire?

Unknown at this time.

"Eyewitnesses reported the possibility of a lightning strike, and that is being investigated," Carnival said, "but cannot yet be confirmed."

Was anyone hurt in the Carnival Freedom fire?

The cruise line said there were no reports of passenger injuries, although two firefighting crew members were treated for minor smoke inhalation and part of the funnel fell onto Deck 10, according to Carnival.

There were about 3.700 passengers aboard.

Which Carnival Freedom cruises have been canceled?

While initially the cruise line said the schedule would not be affected, further investigation found more damage than suspected. Scheduled cruises for Monday, March 25 and Friday, March 29 have been canceled.

Can I get a refund for my canceled Carnival Freedom cruise?

"We sincerely regret the impact to our embarking guests, as we know they have been looking forward to their spring break vacation<' Carnival Cruises said in a statement. "We are providing all guests on both canceled cruises a full refund and a 100% future cruise credit, so they can come back and enjoy a future cruise with us. We also greatly appreciate the terrific guests who are currently sailing with us, for their outstanding cooperation and support."

Where is Port Canaveral?

Port Canaveral, Florida is located on a barrier island between the Banana River and the Atlantic Ocean just north of Cape Canaveral. The port is 54 miles from Orlando and 75 miles from Daytona Beach.

What is the funnel on a cruise ship?

A cruise ship exhaust funnel works as a smokestack to lift emissions away from the deck and from passengers and crew. They're often called stacks.

The Carnival Freedom debuted a new stylized winged funnel in October last year after a 16-day dry-dock refurbishment in Cadiz, Spain. Carnival cruise funnels are referred to as the whale tail.

Has the Carnival Freedom cruise ship caught on fire before?

A fire broke out in the funnel area in May 2022 while it was docked in Grand Turk. Three scheduled sailings were canceled while the ship was repaired at a shipyard in Grand Bahama.

The ship was carrying about 2,500 passengers at the time and a crew of about 1,100, according to the cruise line. There were no injuries reported.

Which cruise ship caught fire?

The  Carnival Freedom  caught on fire on Saturday, March 23.

The 110,000-ton vessel made its inaugural sail in 2007.  The Freedom, which has 13 decks, can hold up to 3,754 passengers and 1,150 crew members. 

Has a Carnival cruise ship ever sank?

No. But one has been shipwrecked.

On Jan. 13, 2012, the Costa Concordia struck a reef and capsized off the Tuscan island of Giglio. The ship, which was owned by a Carnival Corporation subsidiary, when the captain steered the 952-foot, 13-deck ship close to the shore to "impress the passengers" and tore a 160-foot gash in the port hull.

Captain Francesco Schettino was found guilty of manslaughter in 2015 and sentenced to 16 years in prison for the deaths of 32 passengers and crewmembers.

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When it comes to drinking on board a cruise ship , there is a rule that has even the most dedicated cruisers scratching their heads, claiming it is a “rip-off.”

Drink packages are a common offering on cruises, allowing guests to pay upfront to have the cost of alcoholic drinks at bars and restaurants on board the ship covered.

But there is often a catch – and it can be a terribly frustrating one.

If one person wants to purchase the drinks package, everyone in the same stateroom has to, despite the packages being charged per person, per day and strictly not allowed to be shared.

Two glasses of champagne placed on a railing overlooking a cruise ship at sunset

Australian couple Christine and Dave Russell, who have been going on multiple cruises a year for the past decade, found out how pesky the rule was when Ms. Russell decided to stop drinking 12 months ago.

It meant on three Carnival cruises , Mr. Russell had to miss out on purchasing the drinks package because Ms. Russell would have been forced to pay $111 ($72 USD) a day.

“When you times that by two and only one person drinks, it’s a lot of money,” she told news.com.au.

“I’m not going to drink $100 a day in soft drink. I don’t generally drink soft drink anyway, I only ever drink water.”

Ms. Russell described the rule as “frustrating” and “annoying.”

The Carnival cruise ship Valor heads up the Mississippi River in New Orleans, Wednesday, April 8, 2020

Carnival’s policy is that its “Cheers!” drinks package, including up to 15 alcoholic drinks a day and other non-alcoholic beverages, must be purchased by each adult assigned to the same stateroom.

No sharing is permitted.

News.com.au reached out to a number of major cruise lines that sail in Australia with similar conditions – including Carnival Cruise Line, P & O Cruises, Cunard, Princess Cruises, Celebrity Cruises and Royal Caribbean – and not one could give a reason.

Carnival Australia, which is the parent company of seven cruise brands in Australia and New Zealand, including Carnival, P & O, Cunard and Princess, instead said it took its Responsible Service of Alcohol seriously and drink packages were optional.

“Our beverage packages are completely optional, and guests have the freedom to purchase beverages individually at competitive prices, allowing them to customise their cruise experience according to their personal preferences,” a Carnival Australia spokesperson said.

A sign is shown at the entrance to the headquarters of Carnival Cruise Lines in Doral, Florida

“Our beverage package conditions align with general industry standards which have been in place for many years, and mirror other hospitality industries when opting for a set menu or drinks package.

“Guests who are pregnant or don’t drink alcohol do not have to buy a beverages package, and we offer a wide selection of non-alcoholic beverages.”

Adam Glezer of  Consumer Champion , who advocates for Australian customers with issues in the travel industry, told news.com.au the rule was “unreasonable” and “a profit making exercise.”

While he believes drink packages on cruises are a brilliant idea, he said cruise companies should not be pressuring people to buy them if they don’t want to.

Mr. Glezer, who is a cruiser himself, said it was “disappointing but not surprising” the cruise companies had failed to give a reason for the rule.

“They haven’t given a reason because there’s no explanation that would paint them in a decent light,” he said.

“I’m fighting for this to be changed because a drinks package should be optional per individual.”

“If someone drinks, they should be able to purchase the drinks package without others in the cabin being obliged to purchase the same package.”

“I’ve met a number of people that have been quite annoyed by the situation.”

He believes a cruise company who decides to buck tradition and “get rid of the ridiculous rule will have an edge on their opposition.”

Virgin Voyages and Disney Cruise Line, which had their first seasons in Australia this summer, have both ditched traditional drink packages.

Virgin instead allows guests to pre-pay their “Bar Tab” and get bonus on-board credit for doing so.

It promotes its offering as being different to other cruise brands, with “no restrictive drink packages with unreasonable rules here”.

Disney’s deals include packages of bottled wine and a refillable beer mug offering, where guests receive a 21 oz glass mug and can refill it for the cost of a 16 oz beer at any bar on the ship that serves draft beer.

Royal Caribbean has a slightly different take on the traditional rule that the same drink package must be purchased by those staying together.

If a guest within the stateroom does not drink alcohol then a ‘Refreshment Package’ must be purchased, including soft drinks, coffees, tea, juices and non-alcoholic cocktails.

Travelers have shared mixed reactions to cruise drink packages online, with some warning it is not worth it and others explaining how they got their money’s worth.

The Carnival Magic is seen docked in Ocho Rios, Jamaica during day three of the ShipRocked cruise on Tuesday, Feb. 6, 2024

One Australian TikTok user, who goes by the handle “jasmintiexo,” created a detailed breakdown of every drink she ordered on a eight day Royal Caribbean cruise.

It showed she was able to get $US1151.50 (about $1760) worth of drinks for $US520 (about $795).

See how major cruise brands in Australia apply the rule on drink packages below.

Carnival Cruise Line

If purchasing the “Cheers!” alcoholic drinks package each adult assigned to the same stateroom must purchase it too, starting at $111($72 USD) per person, per day.

There is a limit of 15 alcoholic drinks a day.

Colorful holiday cocktails on cruise ship

If the drinks package is part of an offer you have received from Carnival, then it is applicable to the 1st and 2nd adults in the cabin only; if the 2nd passenger is not 18 years of age, then the “Bottomless Bubbles” package (soft drink and juice) will be assigned at $7.50 (about $5 USD) per day.

Carnival Cruise Line told news.com.au: “If one of the guests sailing together chooses not to purchase a package, they always have the option to enjoy beverages ala carte.”

Celebrity Cruises

Guests must purchase the same drink package for all guests of legal drinking age in the same stateroom. Packages may not be shared.

A non-alcoholic drink package will be added instead for teens 13 to 17 years old, pregnant guests, and recovering alcoholics or guests with a medical issue that does not allow them to consume alcohol.

Alcoholic drink packages start at $US89 ($136) per person, per day.

Each adult assigned to the same stateroom must purchase the same drinks option.

Sharing is not permitted.

On a five to 14 night cruise, the “Beers, Wines and Spirits” package starts at $US72 ($110) per person, per day.

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P & O Cruises

If two or more guests aged over 18 years are sharing a cabin all guests must purchase the same drinks package.

There is a limit of 15 alcoholic drinks a day. Sharing drink packages is not allowed.

Alcoholic drink packages start at $99 ($65 USD) per person, per day.

Princess Cruises

The requirement for alcoholic drink packages to be purchased by more than one guest is not included in the updated terms and conditions.

However in its FAQ, Princess Cruises states third and fourth guests in the same stateroom are not required to purchase or be defaulted to the selected package of first and second guests in a stateroom, implying the first two guests must purchase the same package.

Alcoholic drinks are limited to 15 beverages a day and must not be shared.

The alcoholic drink packages start at $110 ($72 USD) per person, per day.

Royal Caribbean

If purchasing the “Deluxe Beverage Package” it is required that it is purchased by all guests of legal drinking age in the same stateroom.

Packages cannot be shared.

If a guest within the stateroom does not drink alcohol then a “Refreshment Package” must be purchased.

This includes soft drinks, coffees, tea, juices and non-alcoholic cocktails.

Prices can change depending on the sailing.

The alcoholic drinks package is said to cost between $US56 ($86) to $US105 ($161) per person, per day, and the “Refreshment Package” costs $US29 ($44) per person, per day (both excluding gratuity).

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    Carnival Cruise Line. If purchasing the "Cheers!" alcoholic drinks package each adult assigned to the same stateroom must purchase it too, starting at $111($72 USD) per person, per day.