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Revolutionize Your Customer Service

Travelers today demand instantaneous access, solutions and knowledge. Stay ahead of these demands and revolutionize how you engage with your clients through our suite of tools, including FlightStats Proactive Monitoring and our Mobile App.

Travel Leaders 24 Mobile

Provide a higher touch solution for your travelers with our Mobile App. Provide travelers with more details, ready at their finger tips, while maintaining brand consistency and keeping your agency front of mind for all travel related enquiries.

By providing relevant, effective and supportive tools to your travelers, drive higher engagement and meet the terms of your travelers needs through their mobile device.

Realtime Resolutions without a Phone Call

Travelers today require instantaneous solutions, especially when faced with travel disruptions or last minute changes. A traditional workflow would require travelers to contact you with a phone call which is not always convenient; or an email, which even at its fastest has a several minute delay and can’t support the same interpersonal communication levels.

Our real time chat solution provides the perfect compromise of minimized inconvenience, and maximized efficiency by allowing your travelers to connect with a Travel Advisor and communicate in a seamless and secure manner.

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Travelers can access their upcoming travel reservations, in a simple and easy to read interface. With quick access to confirmation numbers, flight, hotel and car details, it makes finding a reservation easy.

Incorporated with the reservation view are flight notifications. These contextual alerts provide important information and reminders to travelers, as it relates to their itinerary. We look at relevant notifications, and work to prevent over notifications of details that may not be as relevant or important for travelers.

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Interested in incorporating chat functionality into more of your regular business workflows? We can provide a solution for your in-house team to work with your travelers during the day, and have our teams seamless take over during the after hours environment.

We can also provide custom branded solutions, which reflect your specific brand to your travelers, and gives you an additional touch point with not only your corporate client, but the individual travelers as well.

Company Specific Contact Details

Provide Traveler or Company specific contact details in the app. We can accommodate dedicated phone numbers and email addresses for your corporate accounts, so we ensure that Travelers only see the “right” contact details.

Similar technology can be deployed for your Independent Contractors, where you can provide specific contact details, and dictate how chat is supported when they are unavailable – by your agency, our after hours team, or both.

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Travel Leaders 24 Mobile now features COVID-19 resources for travelers. These resources pull PNR data, and provide travelers with quick access to:

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Data is updated, real-time, and keeps your travelers aware of the latest developments around COVID-19 for their trips, and gives them quick access to tools and resources to get detailed information to help them on their journey. Our agents are available, 24/7 through the Mobile as well, in the event they need assistance changing or canceling their journey.

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Connect with your Travel Leaders travel agent, 24/7 via our exclusive mobile app. Travel Leaders 24 puts the power of your Travel Leaders team in your pocket: Quickly review all of your upcoming travels, including a detail view of each travel service within your bookings Reach a LIVE Travel Leaders agent at your Travel Leaders Agency, 24/7 Access our Destination Guide, with access to what to do, see and experience in 600 cities worldwide Quickly access your Travel Leaders Agency contact information in a quick and easy push to contact interface Available whenever you are, your Travel Leaders Agency can handle any Travel related request you have. Simply download the app, register with your Travel Leaders Agency Code, and we will be here to support your travel needs.

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10 Surprising Facts About Women’s History Month

Demonstrators Take Part In The Women's March On Washington Following The Inauguration Of President Trump

T he U.S. and other countries, including the U.K. and Australia, are celebrating Women’s History Month in March, featuring International Women’s Day on March 8. 

This year, President Joe Biden said in his proclamation declaring Women’s History Month that during this time, “we celebrate the courageous women who have helped our Nation build a fairer, more just society.”

Here are 10 surprising facts about Women’s History Month.

International Women’s Day was first recognized in Europe

Many reports trace the origins of a holiday honoring women to New York City in 1909, to the commemoration of a garment workers’ strike.

In 1910, German activist Clara Zetkin suggested to the International Conference of Working Women in Copenhagen the creation of an international holiday to honor women. Europeans recognized International Women’s Day in 1911, although the U.S. did not follow suit.

International Women’s Day’s date was chosen because of the Russian revolution 

The date of March 8 became significant in 1917, when women in the Russian capital of Petrograd protested and went on strike, demanding food and the end of the empire. A week later, the Tsar abdicated. Zetkin reportedly suggested in 1921 that March 8 become International Women’s Day as a result.

Women’s History Month started as a local week 

Women’s History Month began as a local week-long celebration in Santa Rosa, California in 1978, according to the online National Women’s History Museum. The Education Task Force of the Sonoma County Commission on the Status of Women planned the week and timed it with International Women’s Day.

Local advocates then formed the National Women’s History Project, now the National Women’s History Alliance, to share women’s achievements. One of the group’s members, Molly Murphy MacGregor, participated in The Women’s History Institute at Sarah Lawrence College in New York, where others were inspired to start their own week celebrations, according to the group’s website. By 1986, 14 states had already declared March as Women’s History Month.

It took years for Women’s History Month to be federally recognized

In 1980, the National Women’s History Project led a coalition of women’s groups successfully lobbied President Jimmy Carter to issue a proclamation recognizing National Women’s History Week, National Geographic reported . It took until 1987 for Congress to pass a law designating March as Women’s History Month.

The U.S. president designates Women’s History Month every year

Between 1988 and 1994, Congress passed resolutions requesting and authorizing the president to proclaim the special month. Since 1995, each president has issued an annual proclamation designating Women’s History Month.

Former President Barack Obama’s 2011 proclamation paid homage to the 100th anniversary of International Women’s Day, saying the holiday “is a chance to pay tribute to ordinary women throughout the world and is rooted in women's centuries-old struggle to participate in society on an equal footing with men. This day reminds us that, while enormous progress has been made, there is still work to be done before women achieve true parity.”

There is an annual theme for Women’s History Month  

The National Women’s History Alliance sets a theme for the month every year. This year’s theme is “Women Who Advocate for Equity, Diversity and Inclusion.”

“The theme recognizes women throughout the country who understand that, for a positive future, we need to eliminate bias and discrimination entirely from our lives and institutions,” a statement from the alliance on its choice read.

Women’s History Month is celebrated differently in Canada 

Women’s History Month has spread around the world, from the Philippines to the U.K . In the latter, Mother’s Day is also celebrated in March. While Women’s History Month is generally commemorated in March, Canada holds their celebrations in October.

International Women’s Day is an official holiday in some countries 

Some countries mark International Women’s Day as an official holiday, Sky History reported. In China, many women can take a half-day holiday. In Serbia and Albania, International Women’s Day is also Mother’s Day.

International Women’s Day is celebrated with certain colors

Purple, green, and white are the colors of International Women's Day, according to the International Women’s Day website. The colors reportedly originated from suffragists in the Women's Social and Political Union (WSPU) in the U.K. in the early 1900s and were transported to the U.S.

Actions this year will focus on abortion rights 

The Women’s March organization, which ran its first prominent march in 2017 a day after Donald Trump’s inauguration, is planning a rally in Washington D.C. on March 26, when the Supreme Court will begin hearing oral arguments in a case about the abortion pill .

The Supreme Court issued a temporary order in 2023 that put on hold a Texas federal judge’s order to suspend the federal government’s approval of the abortion pill. The March hearing will be the first major case concerning abortion since the Supreme Court’s Dobbs v. Jackson Women’s Health Organization ruling overturned Roe v. Wade in 2022.

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Introducing the Women Shaping Travel Right Now

By CNT Editors

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All products featured on Condé Nast Traveler are independently selected by our editors. However, when you buy something through our retail links, we may earn an affiliate commission.

How should we use our power, once we have it? As the CEO and founder of El Camino Travel , a company that organizes small group trips and builds community among women travelers, I am always thinking about what guests want out of their travels—and what direction we, as an industry, are headed. It's 2024, yet the CEOs of most major travel companies are still men , dictating the trajectory of a marketplace in which women account for 85% of travel planning decisions and spend $125 billion annually on trips. It’s no doubt the reason so many of our community members tell me they have struggled to find experiences that speak to them in the marketplace.

But this year’s Women Who Travel Power List , which I was previously honored on, is a vivid reminder that the people actually driving the wider conversation around travel, and the many ways we choose to define it, are by and large women. Change doesn’t only come from the corner office. It is inspired by influencers like Charlotte Simpson, best known for her IG account @travelingblackwidow , who is redefining the societal narrative about finding joy as a single traveler in later years. It’s model and activist Quannah Chasinghorse (Hän Gwich’in and Sičangu/Oglala Lakota), whose efforts for Native land rights and environmental protection hold me accountable to critically reassess our impact at El Camino, on both the places we go and the people we meet. There are also women who use their knowledge of the world to create greater cultural understanding. Take singer Kali Uchis, for example, whose music beautifully bridges American and Latin American cultures, blending sounds that are both exotic and familiar, depending on who you ask. I imagine a first-time visitor to Colombia , my parent’s homeland, finding comfort in the rhythms they’ve come to know through her songs.

There are also women who underscore the fact that travel transcends leisure. I think of Bisan Owda, the Palestinian travel creator, whose content was once focused on joyfully celebrating her culture—but who has now, out of necessity, become a civic journalist offering the world a look into her current reality in Gaza.

These women are changing the tides of a once gate-kept industry from so many different directions. They are the ones who get me fired up about what the next decade of travel could look like. In 2024, we aren’t just dreaming of a more representative future; it’s being built up, all around us, by the most impressive of women. — Katalina Mayorga

Lolá Ákínmádé

“If I could sum up every single thing I do with just three words, it's, I see you ,” says award-winning author and travel photographer Lolá Ákínmádé . The Nigerian-American-Swedish storyteller, currently based in Sweden , didn’t see women who looked like her when she entered the travel media industry 17 years ago—she has since made it her mission to foster cultural connections and create community among those who have also felt excluded from mainstream travel narratives. From photographing Inuit mushers and their huskies in Greenland for National Geographic Traveller to writing novels about navigating the world as a Black woman, Ákínmádé’s work showcases the beauty of the world while addressing important social issues such as racism, classism, tokenism, and fetishization. “A lot of the stories I write are about what it feels like to live in my skin in a place where I'm a minority, a visible minority,” she says. Ákínmádé is also intentional about appearing in high-profile publications and platforms as a speaker and photography expert , and adamant that she is visible for others, particularly people of color who may want to follow in her footsteps. “I’m a big believer of creating your own table instead of begging to be at somebody else's,” says Ákínmádé. ”I'm also a big believer in shaking tables where your narratives are being crafted without your voice.” Through her Geotraveler Media Academy , she mentors aspiring storytellers and leads intimate photography workshops where she can show people ways of seeing the world that honor the places they delve into. Her popular Aurora workshop, for example, takes travelers to northern Sweden to learn about reindeer herding culture from the Indigenous Sámi , whose deep connection to the environment and stories of their homeland create meaningful experiences for guests. “It's not about consumerism,” she says, “but traveling with intention, photographing the places we visit with respect, and making sure that we're fully acknowledging the people we interact with.” — Katherine Gallardo

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Katia Barros

When Katia Barros created Rio de Janeiro -based fashion brand Farm Rio 25 years ago, she was struck by the lack of color she saw in the clothing around her. “Amazingly, Brazilian fashion was very linked to international collections,” she says. “I immediately started adding color—it has so much to do with our culture, our geography, and our personality as a country.” In the decades since, bright maxi dresses, floral blouses, and skirts with punchy prints have defined Farm Rio as the ultimate vacation attire. “When you [travel], you allow yourself to do more, even in how you dress.” As Farm Rio has expanded beyond Brazil (its first US store opened in New York in 2019) Barros has taken the country’s “party culture and joy” to new audiences and locales. In 2020, Farm Rio partnered with Levi’s on painted denim jackets and jeans designed for city adventures. Then, in 2022, the brand launched its first-ever ski collection , with hot pink jumpsuits and toucan-adorned snow pants. “In Brazil, the place to have fun is the beach, but in other countries, you go to the snow,” says Barros. “It’s about bringing this feeling of joyfulness to many places.” (Barros got “hooked” on skiing while researching the collection.) Now, Farm Rio’s lines are sold in 39 countries. As global expansion continues, with new stores in Los Angeles and Paris on the horizon (both set to open this May), Barros hasn’t forgotten her roots. In January, Farm Rio launched a collaboration with the iconic Copacabana Palace for the hotel’s 100th anniversary; in February, Farm Rio launched a new capsule celebrating seven years of partnership with the Yawanawa community in the Amazon , through which 180 women have contributed their artisanry to the brand’s jewelry collection. “Farm Rio is more than a lifestyle,” Barros says. “It embodies and represents our culture.” — Megan Spurrell (interview translation by Tatiana Cury)

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Quannah ChasingHorse

There aren’t enough hyphens to do Quannah ChasingHorse (Hän Gwich’in and Sičangu/Oglala Lakota) justice. She’s a model, actress, Indigenous rights advocate, climate warrior, and land and water protector who’s urging all of us to be more intentional in how we move about the world. Hailing from Eagle Village, Alaska, the 21-year-old activist encourages globetrotters to ask themselves: “Whose land am I on?” The question should prompt visitors to learn about the history and current events of any given destination, particularly if it’s an Indigenous community. “It’s super important for travelers to learn about, not just the people living there, but also the environmental crises and other issues going on—to ensure they’re not taking up space in a way that perpetuates harm to that community,” she explains. “For instance, Alaska is going through some of the worst climate catastrophes [in the state’s history], with extreme weather that’s devastating our lands, our waters, our animals, our communities, and our economy.” In some cases, ChasingHorse says, travelers might determine upon researching that the most responsible decision is not visiting those places at all. ChasingHorse uses her vast platform across fashion, entertainment, and environmentalism to uplift Native stories, hold brands accountable, and remind us of our shared humanity. “No human is less than another; we all deserve to breathe clean air, drink clean water, and live a happy, healthy life,” she says. “With everything that’s happening in the world right now, I’d love to see more people stand in solidarity with voices that need to be heard, with people who need to be seen.” Her work will continue: ChasingHorse just served as co-chair for the annual Green Carpet Fashion Awards and narrated and executive produced the new film Bad River about the namesake tribe’s battle for its land, culture, identity, and Lake Superior (out March 15 in select AMC Theaters). Says ChasingHorse: “We need to remain loving, compassionate, and open-minded about other people’s perspectives.” — Kate Nelson

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Cynthia Chavez Lamar

When Cynthia Chavez Lamar (San Felipe Pueblo/Hopi/Tewa/Navajo) became director of the National Museum of the American Indian (NMAI) in 2022, she made history as the first Native American woman to head a Smithsonian museum. Since then, she’s been deepening relationships with tribal communities whose cultures are represented in the institution’s collections. “We want audiences to learn from Native artists, leaders, and cultural bearers just how meaningful a piece of pottery or a cradleboard is,” says the curator and scholar, who’s been named one of the most powerful women in Washington, D.C. “It’s so important that audiences recognize that Indigenous peoples are very much part of the fabric of American and global society.” NMAI is leading the national charge when it comes to repatriation and shared stewardship of tribal artifacts. “There’s still a lot of work to be done, but we’re coming at it with the mindset that it’s a very different day and age [regarding] ideas of ownership and care,” Chavez Lamar says. She’s looking forward to this summer’s Smithsonian Folklife Festival focused on Indigenous Voices of the Americas (complete with cultural programming, musical performances, cooking demos, and more), when she hopes to see the National Mall filled with Native visitors—just like it was for the 2022 dedication of the National Native American Veterans Memorial , one of her proudest accomplishments. If NMAI museum goers come away with just one lesson, she asks that it be an understanding that Native peoples “have been part of American history since the very beginning, even before written history.” —K.N.

Aditi Dugar

Growing up in a large multigenerational family in Mumbai , Aditi Dugar has long known what an elaborate kitchen operation looks like. “I had 15 first cousins, so every meal was like a catering event,” she says. It was handy prep for when, in her twenties, she swapped a career in finance for food. “I’m a hustler,” she says, recounting how, without formal training, she pressed her way into an apprenticeship at Le Gavroche in London , then persuaded her family to let her run a boutique catering company (“non-vegetarian food in a Marwari household is a sensitive subject”). When Dugar came across a disused space in a textile mill compound in Mumbai, the seeds of a new kind of dining destination were sown. After 18 months of traveling across India to meet farmers, she and Prateek Sadhu, an exciting young chef, opened Masque in 2016 with an ingredients-first approach combined with a New Nordic-style multi-sensory dining experience—all served via a chef’s tasting menu. “The first few years were great because diners had never seen anything like it,” she says. But when Sadhu left in 2022, Dugar—intuiting another shift in the Indian palette—saw an opportunity to double down on regional cooking. A year later, with chef Varun Totlani at its helm, Masque topped India’s restaurants on Asia’s 50 Best , making Dugar the first Indian woman restaurateur to feature on it. “We combine things like seaweed harvested from Goa with seasonal green ponkh from Gujrat for our spin on bhel,” says Dugar. In January this year, Masque took to the road, with a pop-up at Nahargarh Fort on the fringes of the Ranthambore forest, and then in a mango farm in Chennai, where 100 diners sat at a single wooden table for a dinner by India’s top chefs, including Totlani. “Everyone says fine-dining Indian restaurants aren’t valuable investments and they’re wrong,” says Dugar, “But Masque is more than that: it’s a platform to showcase India—and there’s an exciting future in that.” — Arati Menon

Laila Gohar

Just as many travelers pick up souvenirs, Cairo -born artist Laila Gohar gathers morsels of creative fuel as she moves through the world. “Inspiration is not a linear process—it’s sort of like a web of visual and nonvisual cues, and those that resonate leave a little flash or impression on the brain.” The tease of crochet in a restaurant check-holder in Porto, Portugal , for example, might later influence a collection of delightfully bizarre housewares for Gohar World (the eccentric tableware brand she founded with her sister, Nadia), or an installation of eight-foot-tall cakes filling the garden of the Prince de Galles, a Luxury Collection Hotel , in Paris , part of her role as Global Explorer for The Luxury Collection . “When you travel, you have heightened senses,” says Gohar. “I feel like you become a sponge, ready for new experiences.” As much as travel energizes Gohar, her often absurdist designs are leaving an imprint on the places she visits, too. In addition to Paris, she worked with artisans in Kyoto on a barware collection for The Luxury Collection. She also recently completed an installation for Mexico City Art Week, featuring a room of photographs layered with food items, and is headed to Milan in April to lend her touch to design fair Salone Mobile. The world of Gohar doesn’t end there: “My dream is to design an amusement park,” she muses, describing an Epcot-like experience where instead of moving through various countries, you’d explore further afield, like the moon or sun. In the more immediate future, Gohar and her partner, chef and restaurateur Ignacio Mattos, hope to fuse their hospitality know-how into an experience set on this planet. “We dream about buying a felucca , a traditional ancient Egyptian boat, and transforming it into a hotel,” she says. “A little bit Orient Express , but we’d lean more into Egyptian history, and there’d be dining experiences in remote towns along the Nile , where there’s nothing around and it feels surreal and magical.” May we all look forward to fighting for a booking. —M.S.

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Emily Henry

For bestselling novelist Emily Henry, the setting comes first. “Even before I was publishing, when I was trying to write fantasy, I would have a world that I was excited about, but like, no plot whatsoever,” she says. Her days as an unpublished author are long gone of course. Henry’s first adult romance novel, Beach Read , came out in 2020 and follows its romance-author protagonist in a summer bet with her hunky neighbor (a literary fiction author) to convince him of the genre’s merit—a cheeky meta-commentary of sorts about her own writing. Since then, she’s published at an impressively steady clip: People We Meet on Vacation in 2021; Book Lover s in 2022; and Happy Place in 2023. Her books are set in the types of places most people dream about on gray afternoons at the office: North Carolina’s Smoky Mountains ; the rocky coast of Maine ; sun-drenched Palm Springs . If you’ve stepped foot in a bookstore or cast your eye down a row of hotel sun loungers recently, you’ve seen her impact. Henry has sold millions of copies, and at least three of her titles are contributing to Hollywood’s burgeoning romcom-aissance. A midwesterner, Henry and her protagonists often share some on-paper similarities—hovering around 30, in some way connected to publishing—and her new novel, Funny Story , is set in Waning Bay, Michigan, “a fictional Traverse City.” When she was writing it last year, she rented an Airbnb and “really lived there” (the real TC, that is): “There's a reference in the book that [is] based on a bait and tackle shop that is also a barber shop,” says Henry, who was introduced to it by YA writer Brittany Cavallaro and then “tweaked” the details so “it’s not exactly the same thing.” It’s a perfect illustration of how Henry lands on her locations, however fictionalized: “It has to be a place I've traveled a lot. What's drawn me there initially is just that I know people there and I [visit] them,” she says. “Then they get to play tour guide.” —Nora Biette-Timmons

Shay Mitchell

When Canadian actor and entrepreneur Shay Mitchell mocked up the original design of Béis’s signature Weekender bag on an airplane napkin, she couldn’t have imagined it was the first step towards growing a $120 million company. Mitchell, who rose to prominence via roles in Pretty Little Liars and You , founded Béis in 2018 with just five employees, after seeing a gap in the market for luggage that was equally fashionable, functional, and affordable. “My bag shouldn’t cost as much as the trip I’m taking,” she says. Mitchell now oversees a team of 30 (mostly women) employees and has become a leading figure in the luggage space—popularizing smart features like built-in weight indicators and dedicated shoe compartments, and winning over the next generation of travelers on TikTok and Instagram; even personalities like Alix Earle and Hailey Bieber have given Béis their stamp of approval. But for Mitchell, it was never just about designing luggage. “We want people to get out there in the world—no matter where it is—and you don’t always need a plane ticket to do so.” What started as traditional duffels and suitcases has now expanded to sustainably-made shopping totes for the farmer’s market, chic diaper bags for parents, and kid-friendly rollers , the latter of which was inspired by her two young daughters and their growing travel needs. Looking ahead, traveling to meet consumers in real life is a priority when it comes to maintaining Béis’s success, whether that's across the US and Canada, or to the Philippines, where her mother was born. Unlike other celebrity founders, though, Mitchell prefers to keep her high-profile name out of the Béis branding. “The products will speak for themselves,” she says. — Meaghan Kenny

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In her Instagram dispatches, Palestinian journalist Bisan Owda often greets her 4.3 million followers with the same words: “Hey everyone, this is Bisan from Gaza; we're still alive.” Amid Israel's ongoing bombardment of the Gaza Strip, her refrain serves as a reminder of the steep risks local reporters face to share unfiltered accounts of what is unraveling on the ground. The reality is stark; at least 90 Palestinian journalists have been killed since the war began, making it the deadliest war for reporters since recording commenced in 1992, according to the Committee to Protect Journalists. While some of Owda's peers, including Motaz Azaiza , Plestia Alaqad, and Wael Dahdouh, have ultimately left Gaza for safety or medical care, the 25-year-old remains. Reporting from bombed-out buildings , makeshift shelters , and the hallways of overcrowded hospitals , Owda offers a vivid portrayal of daily life in Gaza, documenting the challenges facing Palestinian doctors and exploring the mental health impacts of war, as well as the disturbing realities children have been forced to contend with; her work has also sought to show the resilience of Palestinian mothers. Many have come to know Owda for her war reporting, but before the war she was a filmmaker and youth activist committed to advancing gender equality in Palestine. She vlogged about travel and culture, too, channeling her appreciation for the ancient Arab tradition of oral storytelling (known as Hakawati) in the TV show Hakawatya . Pre-war Instagram posts—everything from a look inside Palestine’s first women-only boxing academy to selfies on the beach at sunset—show a hopeful , curly-haired Owda, full of ambition, curiosity about the world, and a deep love for Gaza. “We still have the rain, the sun, and the sea, and of course, the rainbow," she shared in a February 3 post . "I hope we are so near to a permanent ceasefire and to a return to our homes, our places, to a rebuilding of our hopes and dreams." — Zahra Hankir

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Amanda Silverman

It was a New York Times Styles story about the cultural impact of Snoop Dogg sporting a Tommy Hilfiger rugby shirt on Saturday Night Live that initially piqued Amanda Silverman’s interest in publicity. “I just thought it was fascinating the power that artists have when they are in the press, on culture and fashion and politics,” she says over the phone from her New York office. Silverman has since spent two decades turning this curiosity into a booming business as the co-founder and co-chief executive officer of The Lede Company , one of Hollywood's most powerful PR firms. With a highly-coveted roster of clients including Rihanna, Lady Gaga, Amy Schumer, Penélope Cruz, and Pharrell Williams (to name a few), Silverman is on the road “all the time” as their right-hand woman, guiding high-profile talent through interviews and media appearances. This requires her managing some of the most complicated travel schedules imaginable—it’s not uncommon for Silverman to hop from New York City with Pharrell to the Super Bowl with Rihanna. With high-profile clients constantly hitting red carpets or on tour, it can be “hectic” especially if she’s several continents away. “When you're in Asia or Europe, you're working New York, LA hours, so all through the night,” she explains. But work has also allowed her to have some unforgettable experiences, like accompanying her client and native South African Charlize Theron to locations where her foundation The Charlize Theron Africa Outreach Project helps with sexual and reproductive health advocacy. “For part of it, Oprah was there doing a piece on the work she was doing and it was just so impressive,” she says. “We went on a safari , it was nothing I've ever experienced.” With “90 percent” of her excursions related to running her company, Silverman has carefully set aside three vacations a year with her husband and two kids—like hiking biking and swimming in Mykonos or visiting Anguilla with family friends. This year, she’s venturing to Costa Rica . With each excursion, she tries to prioritize taking a tech break. “It only makes you better at your job.” — Ilana Kaplan

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Charlotte Simpson

Recently, Charlotte Simpson was hiking alone on Angel Island in California when she spotted a bear. She credits years of solo travel for the fact that she didn’t pass out on the spot. Instead, she made a plan: Play dead. But as she continued walking, Simpson realized the “deadly predator” was actually just a rotting tree. On a call from her home in Indianapolis she recalls laughing at herself in the moment, then feeling empowered. “Every time I take a trip there's something else I discover about myself,” she says. “I think it's the ultimate in self-care and self-discovery.” Simpson has come a long way as a traveler: A retired special education teacher and guidance counselor, she was once entirely dependent on her husband, Roy, as a travel partner. While she did almost all of the family’s trip planning, he was the one who seized any opportunity for an adventure: “I’d be like, you go ahead and do whatever scary adventure, I’ll sit here, have a glass of wine and watch you.” After Roy passed away in 2008, shortly after they had both retired, Simpson slowly found the confidence to explore the world on her own. Now, the woman who was once happy to let her husband lead chases the adventures herself: Hot air balloon rides over the Maasai Mara in Kenya , zip lining through a St. Lucia rainforest, and meditating with a Buddhist monk in South Korea , among them. She documents all of this via her Instagram handle @TravelingBlackWidow , which Simpson says brought “a whole new joy” to her life since starting the account in 2014. It has since ballooned into a community of 27.5K followers. In an arena dominated by millennial and Gen Z content creators, Simpson’s platform speaks to travelers who are often left out of the conversation. Midlife and older women see themselves pursuing bigger lives as a result of her travels, frequently seeking solo travel advice in the comments; younger followers show her posts to their parents, especially those who’ve recently lost a spouse. “Many have said they admire my energy and my gutsiness,” says Simpson, who has visited all seven continents and reached her 100 th country, Malta , in 2023. They are traits she’s embracing and hoping will inspire others—even as she continues to battle her own fears and shyness. “There's a whole big world out there and so many women just aren't getting what it has to offer.” — Heather Greenwood Davis

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Anomien Smith

The work of Johannesburg -based architect Anomien Smith aims to honor that which came first. “Our infrastructure should help nature shine,” says Smith, the creative director and principal architect at sustainably-minded hospitality design firm, Luxury Frontiers , which earned its reputation creating Africa’s leading safari camps , and partnering with brands like Singita and Wilderness on destinations where the design never scars the land or distracts from the environment. At Puku Ridge in Zambia , an artful assemblage of timber respects the natural flows of the area’s floodplain. Wilderness Usawa , in the Serengeti , has canvas tents crafted with mesh walls for cooling—and fully immersive views of the Great Migration —creating the sensation of sleeping on the open savannah. But for Smith, the physical environment is just one influence. “Sustainability means cultural preservation,” she says. “It means making sure heritage is maintained.” She takes cues from the local vernacular: For a current project in the Middle East , she is using the stone materials seen in endemic shepherd huts and angling her structures to catch mountain breezes. “You need to let the site guide you, and pay attention to the building practices that have been there for ages,” she says. And in an industry where luxury and responsibility are increasingly synonymous, Smith is bringing this uniquely African design ethos—one with conservation in its DNA—to the global stage. Recent projects include Camp Sarika at Utah’s singular Amangiri , where an elevated roof creates a passive cooling system; Mexico’s award-winning Four Seasons Naviva , made of renewable materials like bamboo; the all-recyclable canvas tents at Costa Rica’s leading eco retreat, Nayara Tented Camp (word is that owner Leo Ghitis admired his safari set up in Botswana so much, he insisted Smith and her team design for him back home); with more projects in the Americas, including inside Virginia’s pristine Shenandoah National Park ( Simply Shenandoah , coming 2026), on the horizon. “Our model is protection first, hospitality second,” she says. “I believe that is the way forward.” — Erin Florio

On her top-charting album Orquídeas , released in January, the Grammy-winning soulstress Kali Uchis offers a sonic first class passage through Latin America—using her beloved Colombia, and elements of Cuban son, reggaetón, and merengue, as a launch pad. Born in Alexandria, Virginia, to Colombian immigrants, 30-year-old Uchis spent much of her childhood in transit between the US and her parents’ hometown of Pereira, an Andean city at the center of the Coffee Axis. As a teen, Uchis played saxophone in her high school jazz band, while hopping from rasta to punk parties with her cousins during visits to Colombia. It was in that liminal state of in-between, she says, where her creativity began to flourish. “I got to experience both worlds,” the artist said in a 2018 interview for Rolling Stone . “That was really nice to have as a kid, and I would definitely want to give that to my own kid—the ability to have multiple places to call home.” Citing inspiration from timeless Latina icons who sang in English and Spanish—namely Shakira, Christina Aguilera, and La Lupe—Uchis’ blended upbringing plays a critical role in many of her songs and music videos. In her first No. 1 hit “Telepatía,” a long-distance love ballad sung in Spanglish, Uchis treads goddess-like through the hilly streets of Pereira, imbuing the town’s verdant scenery and colorful stacked houses with an air of Old Hollywood romance. “ A kilómetros estamos conectando [we are connecting kilometers away],” she sings of her far away flame. “Moving in between languages [often] feels like working overtime,” she said in a 2024 interview with the Los Angeles Times . With Orquídeas , she dares listeners to embrace not just Latin music, but a kaleidoscopic pop future that traverses borders both musical and geographical. “I [want to] expand what it means to make popular music today,” she said. “Our music can extend beyond the niche.” — Suzy Exposito

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When Nicole Kidman approached Lulu Wang to collaborate on an upcoming project, the director’s gut reaction was to say no. “So often in the industry, somebody makes a film that's a hit and people want to snatch them up to make a big studio movie where they don't get full creative control,” says Wang, whose 2019 film The Farewell clocked numerous awards and earned lead actor Awkwafina a Golden Globe win. “And then, whether it works or fails, you're not quite sure if it's because of you.” But Kidman won her trust, and the pair created Expats , the six-part TV adaptation of Janice Y.K. Lee’s novel The Expatriates , with Kidman starring and Wang directing. The show, which wrapped up on Amazon Prime on February 23, follows a group of foreigners in Hong Kong as their lives unravel in the wake of a traumatic event, exploring complex issues of class, privilege, domestic labor, and motherhood against a glittering backdrop of soaring high rises and neon signs. “Hong Kong being a central character was essential for the series, but also for me to be interested in making it,” she says. “There's not just an intersection of East and West, old world, new world, but an intersection of so many different identities, different classes, different races, different genders, and the conflicts and friendships that come with it.” For Wang, who was born in China and moved with her parents to the US at age six, the show was also an opportunity to interrogate the thorny word of “ expat ” itself: why some people get to call themselves one, while others are immigrants. Even as she becomes more established within mainstream Hollywood, filmmaking will always be her tool for asking uncomfortable questions. “For a long time I got used to working from a place of feeling hidden, like nobody's watching,” says Wang. “The more that you are in your power, the more that you trust yourself and your voice, the more you go against the grain and challenge the status quo, the more fearless you are.” — Lale Arikoglu

Listen to the complete interview with Lulu Wang on the Women Who Travel podcast.

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Dr. Rae Wynn-Grant

Growing up in San Francisco , Dr. Rae Wynn-Grant’s only exposure to the wilderness was through nature documentaries. “I remember realizing, ‘There are jungles out there,’” she says. The wildlife ecologist knew that she wanted to someday host a nature show of her own, but had no clear road map for how to achieve that. Her journey to becoming a co-host of Mutual of Omaha’s Wild Kingdom , first broadcast on NBC in 1963, is a study in both perseverance and pivoting. She studied environmental science in college, realizing that “TV show or no TV show, I can have a career helping to design the science that saves endangered species from extinction and takes me around the world and offers me adventures— and I can be a smarty-pants scientist.” Her research took her from the mountains of Montana to the savannahs of Tanzania to the jungles of Madagascar , often as the first Black American woman entering these spaces in a position of scientific authority and expertise—experiences she chronicles in her forthcoming memoir, WILD LIFE: Finding My Purpose in an Untamed World , out April 2. The more she immersed herself in her work, the more she realized her passion for ecology and equity intersected. “I had been taught to keep science and social justice very, very separate, and they came crashing together over and over,” she says. Using her platform today, she advocates for better representation in environmental work . “I don't think any of us are happy with the place the environment is in right now. The habitual practice of excluding certain people and elevating others to leadership has gotten us to this point,” Dr. Wynn-Grant says. “Having more people from diverse backgrounds with different experiences that come from different parts of the world, or different ideologies or societies or communities, will only strengthen the ideas and innovations that are necessary in order to create a healthy, balanced planet.” — Sarah Khan

Lead editors: Lale Arikoglu, Megan Spurrell

Research: Alexandra Sanidad

Lead visuals: Andrea Edelman, Pallavi Kumar

Supporting visuals: Matt Buck, Karin Mueller, Zoe Westman

Global social lead: Mercedes Bleth

Supporting social media: Emily Adler, Kayla Brock, Crystal Waterton

Newsletters: Erin Paterson, Claire Leaper

Public relations: Erin Kaplan

Special thanks: Virginia Buedo, Eva Duncan, Jude Kampfner, Eugene Shevertalov, Jessica Rach

Read the ‘2023 Women Who Travel Power List’ here.

Middle East latest: Palestinians prepare for Ramadan as ship to carry aid to Gaza is delayed leaving Cyprus

A ship due to transport aid from Cyprus to Gaza will not set off today, Sky News understands. Meanwhile, Palestinians are preparing for Ramadan amid heightened security measures by Israeli police and the spectre of war.

Sunday 10 March 2024 18:22, UK

  • Israel-Hamas war

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  • Netanyahu 'hurting Israel more than helping', Biden says
  • Palestinians prepare for Ramadan amid heightened security
  • Fireworks ignited and eggs thrown as new Holocaust museum opens in Amsterdam
  • Saudi king calls on leaders to halt 'brutal crimes' against Palestinians
  • Dominic Waghorn: Biden's talking tough - but he's refusing to act
  • Aid ship due to set sail from Cyprus to Gaza today
  • Sean Bell: 'Unlikely' US will want to wage war against Houthis
  • Live reporting by Bhvishya Patel and (earlier) Andy Hayes

We reported earlier that fireworks were ignited and eggs thrown as pro-Palestinian protesters gathered in Amsterdam where a new National Holocaust Museum has been opened (see post at 1.44pm). 

Israeli President Isaac Herzog attended the event, as did Dutch King Willem-Alexander.

The museum said it had invited Mr Herzog before the Hamas attack on Israel and Israel's subsequent offensive in Gaza.

It said in a statement it recognised that Mr Herzog's attendance raised questions but added that he represented the homeland of Dutch Holocaust survivors who emigrated to Israel.

Palestinians are preparing for the Muslim holy month of Ramadan amid heightened security measures by Israeli police and the spectre of war.

Thousands of police have been deployed around the narrow streets of the Old City in Jerusalem, where tens of thousands of worshippers are expected every day at the Al Aqsa mosque compound, one of the holiest sites in Islam.

The area is also considered the most sacred place by Jews who know it as Temple Mount.

After some confusion last month when Israel's security minister Itamar Ben Gvir said he wanted restrictions on worshippers at Al Aqsa, Prime Minister Benjamin Netanyahu said the numbers admitted would be similar to last year.

"This is our mosque and we must take care of it," Azzam Al Khatib, who is director general of the Jerusalem Waqf, the religious foundation that oversees Al Aqsa, said.

"We must protect the presence of Muslims at this mosque, who should be able to enter in big numbers peacefully and safely."

The start of Ramadan depends on lunar observations - for Palestinians it will begin on Monday.

Palestine's ministry of foreign affairs has welcomed the decision by Canada and Sweden to reinstate funding for the UNRWA and said it is a "necessary step to secure a lifeline for Palestine refugees".

In a statement, the ministry also said the decision "affirmed the indispensability of the UNRWA for ensuring the wellbeing, protection and basic rights of millions of Palestine refugees".

For context : In February, an Israeli intelligence dossier claimed 12 employees at the United Nations Relief and Works Agency (UNRWA) were involved in the Hamas attack on Israel on 7 October.

The UK, US, Germany, Italy, Australia, Canada, Finland, Japan, Switzerland, the Netherlands and Austria put a pause on their funding of the agency following this.

Together the countries provided more than 60% of UNRWA's budget in 2022.

The international community must assume its responsibilities to halt the "brutal crimes" against Palestinians in Gaza, Saudi Arabia's King Salman bin Abdulaziz has said.

In a speech read on his behalf by Saudi's minister of media Salman al-Dosari to mark the start of the Muslim holy month of Ramadan, the king also said the international community must help provide safe humanitarian passages in the enclave.

The US had led months of diplomacy to get Saudi Arabia to normalise ties with Israel.

But last month Saudi Arabia told the US it will not open diplomatic relations with Israel unless an independent Palestine state is recognised on 1967 borders with East Jerusalem as its capital.

Egypt held talks with senior figures from Israel and Hamas today as part of a renewed effort to restart discussions on a ceasefire, Reuters reported.

Two Egyptian security sources were cited by the news agency.

Egyptian officials apparently spoke to Hamas and the Israeli intelligence agency, Mossad, under a mandate from the Egyptian presidency.

Qatar, Egypt and the US were hoping to negotiate a deal before Ramadan, which begins shortly.

The release of Israeli hostages in return for Palestinian prisoners is likely to form a central part of the talks.

Mossad said yesterday that efforts to secure a deal were ongoing.

A ship due to transport aid from Cyprus to Gaza will not set off today, Sky News understands.

The vessel will be one of very few to dock in the Palestinian enclave since Hamas took control in 2006 and Israel imposed a sea blockade.

It is operated by Open Arms, an independent Spanish organisation, while World Central Kitchen (WCK) - a US aid organisation - will be helping to deliver supplies.

A lot of funding has been provided by the UAE and the ship is sailing as part of an EU initiative.

While the cargo was packed by Saturday evening, the vessel's departure is contingent upon creating a makeshift jetty in Gaza, Reuters reported.

WCK is reportedly constructing the jetty out of rubble.

"I hope World Central Kitchen succeeds in delivering a new way to increase the arrival of food in Gaza," said Jose Andres, its founder and a Michelin-starred chef.

"But we never follow a plan, we adapt! And the plan writes itself as we go, and we will find the way." 

The United States and the Royal Jordanian Air Force have dropped more aid into northern Gaza from the air.

US Central Command said a US Air Force C-130 aircraft delivered the equivalent of 11,500 meals.

There was also "other food including rice, flour, pasta, and canned food".

CENTCOM said the air drops are "part of a sustained effort and we continue to plan follow-on aerial deliveries".

Fireworks were ignited and eggs thrown as pro-Palestinian protesters gathered in Amsterdam where a new National Holocaust Museum has been opened. 

Demonstrators chanted "never again is now" and "ceasefire now" in a square close to the museum.

They also held Palestinian flags and signs that said "Jews against genocide" and "the grandchild of a holocaust survivor says: Stop Gaza Holocaust".

Amnesty International put up detour signs to direct Mr Herzog to the International Court of Justice in The Hague. 

A spokesperson for the president declined to comment. 

In his speech, Mr Herzog said: "Hatred and antisemitism are flourishing worldwide, and we must fight it together."

He added: "At this pivotal moment in time, this institution sends a clear, powerful statement: Remember. Remember the horrors born of hatred, antisemitism and racism. And never again allow them to flourish."

Erev Rave, a Dutch Jewish anti-Zionist organisation, organised the protest alongside the Dutch Palestinian Community and Socialists International.

Erev Rave said that while it honours the memory of Holocaust victims, it cannot stand by while the war in Gaza continues.

Six million Jews were executed by Nazi Germany during the Second World War.

Israel was founded in 1948 as a safe haven for Jews. 

The Israeli government says its military operation in Gaza is one of self-defence after the Hamas attacks in Israel on 7 October, in which about 1,200 people were killed and hundreds more taken hostage.

The number of Palestinians killed since then has surpassed 31,000, according to the Hamas-run health ministry in Gaza.

Joe Biden's latest comments about the way in which Israel is conducting its war in Gaza carry extra weight because it was the president who made them, a Sky News military analyst has said.

Mr Biden has warned that Benjamin Netanyahu is "hurting Israel more than helping".

The American president also said Israel "cannot have 30,000 more Palestinians dead" as a "consequence" of pursuing Hamas fighters.

Colonel Simon Diggins said a lot of US messaging to Israel until now has been done "through the secretary of state or through the vice president".

He added: "And here is President Biden himself very publicly explaining to the world what he expects Netanyahu to do - or indeed not to do. "

It is not clear, however, to what extent the Israelis "will listen".

"So there's still the fear there that regardless of what President Biden said, that Benjamin Netanyahu could still order the Israeli military to conduct an assault [in Rafah].

"But it probably doesn't look that likely in the immediate future."

Food aid has been photographed on the quayside in the Cypriot port of Larnaca as a ship prepares to set sail for Gaza.

The vessel belongs to a Spanish group called Open Arms.

Its founder, Oscar Camps, has said the ship, which will pull a barge containing 200 tonnes of rice and flour, will take two to three days to arrive at an undisclosed location.

A member of the US charity World Central Kitchen, which is also involved, said that when the supplies reach Gaza they will be offloaded by crane, be placed on trucks and driven to northern Gaza, where the distribution of aid has been difficult and dangerous and many are on the brink of starvation.

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TravelPulse

2024's Most Influential Women in Travel

As 2024 unfolds, there continues to be a diverse array of complex challenges facing the world and the travel industry.

Women’s rights, racial justice, geo-political instability, and climate change all remain pressing top line issues the world over. And the travel industry, which accounts for 7.6 percent of the global GDP, must not only navigate these issues during day-to-day operations, but also do its part to think about the bigger picture and be a part of solution.

The individuals who make up 2024’s list of the most influential women in travel have heard the call. And they are boldly leading the way.

This year’s winners are an incredibly diverse group, both in terms of their backgrounds and their individual missions.

Among the two dozen industry leaders selected by TravelPulse for 2024 you’ll find trailblazers who have dedicated themselves to a broad range of causes including: meaningfully supporting small, women-owned businesses in destinations around the world; uplifting women in their travel industry careers, and empowering women to travel solo and do so boldly. Still other women on this list have established non-profit organizations focused on critically important causes such as transforming the way hotels connect with local communities.

Educating travelers about how to explore the world more thoughtfully and with a heightened awareness of their impact on host communities and the environment is also top of mind for leaders in this year’s group of winners, as is ensuring that non-binary individuals who identify as BIPOC (Black, Indigenous, People of Colour), LGBTQ+, and/or disabled, have equal opportunities within the travel industry.

Bold. Visionary. Fearless. Those are the traits and characteristics of the women who make up this year’s list of winners.

In honor of Women's History Month, TravelPulse continues is annual tradition of shining a light on some of the most influential women in the travel industry today. Each of the 24 women on our 2024 list was named by peers as a leader, change maker, and visionary.

At TravelPulse's request, the women selected this year shared insights about accomplishments that make them most proud and their goals for the future. Here’s what each winner had to say.

Lauren Bates Founder, Wild Terrains

Lauren Bates is the founder and driving force behind Wild Terrains, a certified B Corporation travel company that specializes in creating small group tours for women of all ages.

Not only does Wild Terrains cater exclusively to women travelers, it also focuses on supporting women-owned businesses in each of the destinations it visits, which includes Argentina, France, Iceland, Mexico, Portugal, New Orleans,Louisiana and soon, Japan as well.

When planning each new destination, Bates not only works to create a compelling itinerary, she's also focused on telling a story about a destination and opening up a cultural conversation.

Q.Please share some of your accomplishments as they relate to bringing about change in the travel industry.

“A piece of feedback we hear often that makes me very proud of the work we are doing is when travelers say that their experience on a Wild Terrains trip influenced or changed the way they move about the world,” says Bates. “In addition to encouraging support for local communities and women-owned businesses, we aim to inspire women to be more intentional about the businesses they support both while traveling and in their daily lives, and ask thoughtful questions about ownership, and ethical and environmental practices.”

Q.What are your goals for the future - what would you still like to accomplish in your role or within the travel industry?

“It’s a tall order to create a space where all women feel welcome,” says Bates. “That’s my ultimate goal and it will require years (maybe decades) of awareness, intention, and evolution to make that a reality. I also hope I can be an example to other women in the industry that they can break away from the mold and do things their own way, and see success along that path.”

“An ongoing goal as we design each new itinerary is to spark a cultural conversation and tell a story about the way women exist and thrive in these destinations,” adds Bates. "For example, Iceland is one of the most progressive places for women in the world, so we create moments of dialogue through the various experiences and local women we interact with throughout the trip to explore that.”

Heather Heverling President & Managing Director, Audley Travel


Recently named president of the Audley Travel, a B Corporation, Heather Heverling’s career highlights include serving as president of AdventureWomen and Grand Circle Corporation and senior vice president of product management for National Geographic Expeditions.

Heverling is passionate about female empowerment in the travel industry - both in management in the United States and also when it comes to ensuring that that female guides and accommodation owners in Audley’s destinations are fairly and directly compensated for the work they do.

“With more than half of both the workforce and the travel base made up of women and over 80% of travel decisions made by women, the travel industry is heavily reliant on female influence. Despite these compelling statistics, women are significantly underrepresented in leadership positions in travel, with fewer than 20% of management roles and fewer than 10% of board seats held by women. Opportunities for women to own and run a travel company or earn income through travel-related services are also depressed due to limited access to capital,” says Heverling. “Having spent my entire career in the travel industry, it has always been extremely important for me to do whatever possible to focus on elevating women in travel and leveling the playing field globally within the industry.”

“For more than a decade, I have worked with multiple organizations that are focused on supporting and empowering women by providing opportunities for mentorship and development within the travel industry,” adds Heverling. “For many years I served as a mentor to young women in high school who participated in an internship program that gave them exposure to an office environment and allowed them to see a future for themselves in the travel industry…More recently, I have worked with an organization that connects female entrepreneurs who are trying to break into the travel industry with women travel veterans who share practical knowledge about starting and running a travel business.”

“When I started in this industry, men were running the companies, and the boards were always all men. There wasn’t really a network or support system for the handful of women who had scratched our way into leadership roles in travel, so it is important to me to act as an example and resource to those young women who are as passionate about travel as I am and who want to pursue a future in this industry,” says Heverling.

“I think it’s so important to establish structured time and space where women can come together collectively and talk openly, share ideas, listen, and learn,” explains Heverly. “There’s tremendous power when you get women with diverse perspectives in a room together. I want to champion the creation and inclusion of a women’s panel at every major travel conference in the future.”

“Harnessing the power of a group of strong women is the quintessential example of the whole being greater than the sum of its parts. Collectively, women can move us forward in achieving a more robust and inclusive experience within the travel industry,” adds Heverly. “Also, in many countries, women are not fairly compensated for their time and work. Women around the world genuinely want to support other women, and I feel like it’s my responsibility as a leader in the travel industry to make these opportunities come to fruition and ensure we’re finding real authentic local experiences around the globe. I am proud that we are already taking action on this at Audley Travel by featuring opportunities for travelers to include accommodations and excursions that fairly reward women or are owned and run by local women as a part of our Responsible Choice portfolio.”

Harsha L’Acqua Founder, Saira Hospitality

Harsha L’Acqua is on mission to transform the way hotels connect with local communities. To help pursue that goal, she founded the non-profit Saira Hospitality. The organization, which has partnered with the likes of Autograph Collection Hotels, Four Seasons, Virgin Limited Edition, and Hilton Hotels & Resorts (to name a few), creates pop-up schools that provide local communities with the knowledge and skills needed to build a career in hospitality.

The result is a dedicated and engaged workforce, improved community diplomacy and significantly reduced staff turnover for hotels and life-changing employment opportunities for local people and communities.

“We believe we are enabling hotels to think differently when looking to source entry level talent,” says L’Acqua. “Rather than poaching or flying in from overseas, our hotel partners are open to the idea of creating new talent through pathways unexplored before.”

“Tapping into demographics that possess what we coined as the ‘hospitality gene’ yet are often overlooked, has also reduced annual turnover rates from 70% - 80% in the industry to 10% -13% when hiring Saira graduates,” continues  L’Acqua. “There are many reasons for this but the key reason being we’re focused on identifying students that both want the role but more importantly need the role they take on with our hotel partners.”

“While I believe we have made a dent in the industry thanks to supporters like yourselves who are helping to spread the word about what we do, we have a long way to go,” says L’Acqua. “On an industry level, we aim for every new hotel that's being developed to incorporate into the pre-opening budget, a hospitality school free-of-charge for the local communities surrounding the property so they can be educated and empowered.”

“For the operational hotels, I’d like for them to change their mindset towards hiring, and look to create talent through training overlooked communities versus poaching and flying in which remain unsustainable and continue to generate high turnover rates,”  L’Acqua continues.

“Internally, we’re working on a few exciting initiatives continuing to assist hotels in finding great talent yet hopefully will provide us with a consistent streamline of revenue so that we can continue to grow and do what we love to do - create the schools that transform both the lives our students but also the guest experience for our hotel partners."

Vincie Ho Founder & Executive Director, RISE Travel Institute

A 501(c)3 nonprofit RISE Travel Institute is focused on inspiring responsible, impactful, sustainable, and ethical travel through education. Created by Vincie Ho, RISE is working to create a global community of conscious travelers by engaging tourism professionals, university students, and travelers in critical conversations around social justice, animal protection, environmental ethics, DEIA, and systems change in the context of travel and tourism. RISE offers online education about sustainable travel for travelers of all ages, and also offers study tours and travel scholarships.

“One of my top accomplishments in recent years has been the establishment of RISE Travel Institute in 2020,” says Ho. “Despite the challenges posed by closed international borders and the inability to travel during the pandemic, I saw an opportunity to make a difference in the travel industry. While some may have considered it a bold move, I realized my dream to create an organization that would educate travelers on the ethical considerations of their journeys.”

“By laying the groundwork during this period of pause, I aimed to ensure that when travel resumed, individuals would do so more thoughtfully, with a heightened awareness of their impact on host communities and the environment,” continues Ho. “At numerous industry summits and conferences I’ve been to, the need for traveler education was often acknowledged, yet no organization was specifically dedicated to this cause. I took it upon myself to develop a comprehensive curriculum on sustainability and anti-oppression in travel to fill this gap.”

“In the future, my overarching goal is to continue encouraging critical and systems thinking through my work with RISE Travel Institute and as a university faculty,” says Ho. “By serving as a facilitator for discussions surrounding power dynamics and justice, I aim to challenge entrenched paradigms, catalyze mindset shifts, and inspire systems change.”

“Committed to expanding resources for conscious travel, I strive to develop accessible and informative materials that empower individuals to make ethical travel choices,” adds Ho. “I aspire to cultivate a global community of conscious travelers united in advocating for responsible travel practices and supporting initiatives that prioritize the well-being of host communities and natural ecosystems.”

Collaborating with universities, study abroad program providers, destination management organizations, and tourism businesses will be integral to Ho achieving her vision. “Through strategic partnerships and collective efforts, we can scale up traveler education initiatives and foster a more sustainable and equitable travel industry for all,” she says.

Shannon Guihan Chief Sustainability Officer, Head of TreadRight, The Travel Corporation

Shannon Guihan fills a role that has profound and far reaching impact when it comes to the foot print of travelers and travel operations. As chief sustainability officer and head of TreadRight for The Travel Corporation, she operates within the world’s largest privately owned travel company. And her role there is to lead the direction and charge on sustainability. That effort includes the way in which The Travel Corporation’s brands impact the destinations where they bring travelers. Guihan also oversees TTC’s TreadRight Foundation, which is a not-for-profit effort that is focused on Making Travel Matter.

“I joined the travel and tourism industry when I was 16 years old, as a sea kayaking guide in Newfoundland. Nearly 30 years later, having spent my career in this space, there are a few accomplishments that I’m particularly proud of,” begins Guihan.

“Perhaps unsurprisingly, most of those accomplishments have come at major transformational periods for both our world and the industry. I’ve been the Chief Sustainability Officer for The Travel Corporation, home to more than 40 travel brands since 2019, and was with the group for many years prior as a consultant,” Guihan explains. “This role has positioned me to make an impact on the operations of some of the largest and longest standing travel brands operating globally. During my tenure with the group, I’ve worked to evolve its approach towards sustainability from philanthropy to core operational changes, bringing us to where we are today, which is being one of the few global tour operators with measurable sustainability goals against which we report on progress publicly.”

“I’m particularly proud, however, of the approach that we’ve taken towards climate, and the launch of our industry-first Carbon Fund – an internal fund based on the carbon footprint of each of our brands, that I manage,” adds Guihan. “This fund is set aside strictly to invest in the decarbonization of our Scopes 1,2 and 3 footprints. It’s not necessarily sexy, but it’s progressive and something I’m exceptionally proud of.”

“In terms of the future of this industry, we need for it to arrive at a place where the integration of the principals of positive impact, or sustainability, or regeneration, is the norm,” says Guihan. “I’d also like us to arrive at a place where what we call it doesn’t matter, but instead we are focused on precisely what that impact is.”

“In terms of my role, my focus right now is twofold. Firstly, it is meeting our carbon reduction targets. While that’s a long-term aim, we’ve already laid the foundation and have started making investments and changes in the business that will begin to net us reductions as early as this year,” says Guihan.

“The biggest impact, however, will come at the destination level, and with our suppliers,” adds Guihan. “They are critical on so many levels. Our hotel and experience partners are ever the consummate hosts and cool under pressure – and the pressure is on. One of those mounting pressures is to ensure they too are implementing the principals of sustainability. The rest of the sector needs to support them on this. I’d like us to come together to establish clear metrics that our sector agrees on, so we can then support our suppliers on. While that may sound simple, it certainly is not, but the impact would be immeasurable.”

Jaclyn Leibl-Cote President & CEO, Collette

During the 107 years that Colette Tours has been in business, there’s only been four CEOs. Jaclyn Leibl-Cote is the fourth person to fill that role.

She started at the company as a product manager in 2005 and has worked her way through the ranks from director of product development to executive vice president of the same department and then on ward to president and chief customer experience officer. In October, she was tapped to be president and CEO of the company that started back in 1918 after World War 1 had just ended. Today, Leibl-Cote helms a company that is the longest running tour operator in North America, offering guided travel on all seven continents with more than 160 different tour options.

“When I first joined the company, I worked on our product team, designing tours in destinations like Australia and across the US. As I studied customer feedback, there seemed to be a need for more immersive products for well-traveled customers,” says Leibl-Cote.

“I worked with the leadership team to introduce a product line of small group tours that are designed differently.  I’m so proud of the growth this travel style has continued to experience. I think it’s the future of guided travel, and this is our fastest-growing travel style, growing every year. Being in the driver’s seat of an initiative that connects with industry trends and more importantly, the traveler’s experience, has been rewarding."

“Over my years at Collette, I’ve worn so many hats that have informed my leadership style as well as my understanding of the complete customer journey,” continues Leibl-Cote. “I’ve been a tour manager, client care agent, product designer and strategist, and head of global marketing. In addition to creating product line differentiation, I’ve worked to create a data-driven strategy and a values-led culture. I introduced a CX (customer experience) department to create a truly customer-centric strategy across the entire organization. Travel is a people industry and continuing to be not just relevant but trusted by a traveler with something as important as their time and their memories is a huge responsibility that we don’t take lightly.”

“The COVID-19 pandemic was an unprecedented time for our entire industry. Navigating the company through this period was by far the biggest challenge I’ve ever faced,” adds Leibl-Cote. “As an organization we chose to stand by our industry-leading travel protection plan and issued over $185 million in refunds. This was not easy to accomplish, but it was the right thing to do – and it stemmed from our core values.”

“One of my favorite things about Collette is our values-led culture. One of my goals has always been and will continue to be to come from our values: Be Happy. Be Responsible. Be Trailblazers. Be the Legacy,” says Leibl-Cote. “We have a fun culture at Collette and foster connection through team outings and exchanges. Through our corporate citizenship program, we live our values every day with volunteers out in the community and giving grants to nonprofits in global communities. Introduced by my grandfather, Dan Sullivan Sr., nurtured by my dad, Dan Sullivan, Jr., I want to continue that legacy… continue finding ways to make travel a force for good at Collette.”

“And my personal favorite value that I hope to continue weaving into my leadership style is “Be Trailblazers,”’ adds Leibl-Cote.

“I want to encourage even more innovation through technology – elevating the customer online experience by adding more self-service functionality. I want to continue curating expertly designed products based on our travelers' ever-changing needs. I say it all the time to our global team: “Be curious.” Ask questions. Dig deeper. This sense of curiosity leads to some of the most collaborative and innovative ways forward. Within the travel industry, I will continue building strong connections and ensuring that Collette’s impact in the world of travel itself is positive and forward-focused. Our industry has so much talent and valuable perspectives – working together to sustain the places we visit, for example, is a huge part of my mission in this next chapter.”

Christine Duffy President, Carnival Cruise Line

As the first woman to be president of Carnival Corporation’s flagship cruise company, Christine Duffy leads a fleet of 30 ships that accommodate in excess of 6 million guests each year. The company also employs more than 51,000 people from 120 nations - all of which is no small responsibility. Duffy has filled the role of president since 2015 and under her leadership, Carnival was the first major U.S. cruise line to have its entire fleet operating again after the COVID pandemic.

Duffy has also overseen the introduction of seven new ships during her tenure and is known for her “people first” business philosophy and for being an accessible, approachable leader who has consistently worked to elevate women in leadership roles.

Q.Please share some of your accomplishments as they relate to bringing about change in the travel industry.  

“Throughout my career, I have been a champion of women’s leadership across the travel industry for many years,” says Duffy. “In the 1990s I started a women’s leadership initiative to encourage more women to join the industry and for industry leaders to focus on the importance and benefit of developing women in their own organizations. While most people who work in the travel industry are women there were few in senior executive positions. While we have more work to do, I am proud to be the first woman President of Carnival Cruise line and pleased to see the growing number of women leading companies in the cruise and hospitality industry leading."

At Carnival Cruise line I am most proud of the work we have done to support our 48,000 team members building a strong bridge between our shipboard team and shoreside team members.  We have promoted a record number of employees from our shipboard population, giving opportunities to those that may not have been considered in the past and bringing greater diversity to our shoreside organization. We have also focused on broadening the nationalities and gender participation across our fleet.”

“A long-term goal of is to welcome our first woman team into the role of captain at Carnival Cruise Line,” says Duffy. “We are getting close as we have some women on our bridge teams who are approaching that level! I can’t wait to put the epaulets on our first woman captain!”

“I am very proud to serve on the advisory board for the fund-raising arm of St Jude Child Children’s Research Hospital where Carnival Cruise Line is their Celebration partner,” Duffy adds.  “We recently surpassed our goal of raising $30 million dollars and have set a new goal to reach $50 million dollars by 2030.  I look forward to seeing us reaching commitment. As the Official Celebration Partner of St. Jude since 2010, Carnival hosts events at the hospital and raises money through a variety of fundraising initiatives, both on board and ashore, including our fun and popular Groove for St. Jude dance parties.”

“Our team is hard at work preparing for the opening of the first exclusive destination designed for Carnival guests – Celebration Key on Grand Bahama Island,” says Duffy. “Celebration Key will deliver endless opportunities for relaxation and recreation across five distinct areas called portals, featuring the largest freshwater lagoons in the Caribbean. I can’t wait for July 2025.”

Maija de Rijk-Uys Managing Director, Go2Africa

As the managing director of the Cape Town, South Africa-based safari tour operator Go2Africa, de Rijk-Uys has been on a mission use the company’s resources, buying power, and influence to drive positive impact in the safari sector and promote responsible tourism.

Under her leadership, Go2Africa has become B Corpation Certified, underscoring the company’s unwavering dedication to sustainability, transparency, and ethical business practices. “It’s important that as a company we are held accountable to high standards of community upliftment, environmental sustainability, and the protection of wildlife,” de Rijk-Uys has said.

In 2023, de Rijk-Uys stepped up her efforts even further and led a company-wide initiative to prioritize Trips with a Purpose, as a means to provide exceptional, meaningful experiences for travelers, while creating a sustainable and prosperous future for Africa’s natural ecosystems and the people whose livelihoods are directly linked to them. Today, the company has more than 300 ‘Positive Impact’ itineraries that serve as an aid to conserve and protect Africa’s wildlife, wild places, and empower communities, engaging local partners across the continent.

“Yesterday, I was surprised to learn that I made it on the new board for South African Tourism,” says de Rijk-Uys. “I am very humbled and excited by the opportunities this brings, and I hope we can positively influence tourism to South Africa. I am also involved in the Southern Africa Tourism Services Association (SATSA) and, during COVID-19, contributed a fair amount to industry opinion pieces and webinars to help support tourism in the region during that difficult period.”

“It is not lost on me that as operators, we have influence and resources that can drive positive impact in the world,” says de Rijk-Uys. “I would like to be in a position where I can fully and positively contribute to bringing more tourists to South Africa and Africa, especially to the hidden gems, such as the small parks or more remote communities often overlooked, all while being responsible and mindful of our impact.”

“As the managing director of Go2Africa, I lead by having us authentically living our commitment to use business as a powerful force for positive impact,” de Rijk-Uys adds. “Protecting wildlife, uplifting communities, and caring for the planet through tourism will always be at the center of my purpose and passion. I will endeavor to do all I can to achieve that.”

Rachel Humphrey Founder, Women in Hospitality Leadership Alliance 

The Women in Hospitality Leadership Alliance is the result of Rachel Humphrey’s bold vision. It is a consortium of organizations focussed on advancing women in hospitality and facilitating collaboration between and among organizations that work to elevate women in leadership in the hospitality industry.

Through Women in Hospitality Leadership Alliance, Humphrey has brought together more than 30 organizations that share the common thread of being focused on advancing women in the industry. Together, these organizations are working on a combined goal to bring more women and diverse speakers to conference stages.

In addition to being the founder of Women in Hospitality Leadership Alliance, Humphrey is also co-founder of DEI Advisors - a podcast that’s devoted to interviewing top leaders in hospitality and advocating for diversity equity and inclusion in the industry.

Since retiring in 2021, I am very proud to have founded the Women in Hospitality Leadership Alliance,” says Humphrey. “To date, thirty-one organizations have joined forces to maximize their efforts through collaboration and partnership. While each of these independent organizations continues its work, together they collaborate to amplify their programs, messaging, and initiatives advancing women in leadership, striving to move the needle farther and faster in an effort to maximize the impact of each and collectively of all.”

“Not only have we created an incredible network of organizations and leaders who support and elevate one another, but we've made great strides in advocating for more women on all hospitality industry conference stages, which is a must for the industry and for elevating the careers of women in our industry,” adds Humphrey. “I’m also very proud of the launch in 2022 of DEI Advisors…alongside industry legends David Kong, Dorothy Dowling, and Lan Elliott. Together, we feature top leaders from all segments of the hospitality industry, sharing their paths to leadership and some of the many insights they've gained along the way.”

“The [podcast’s] interviews give access to some of the greatest minds in our industry, help inspire us all, and feed our need for continuous growth to elevate our leadership journeys at all stages,” continues Humphrey. “Together, I am confident these two initiatives are impacting broadly the future of our industry and more narrowly the paths of many future female leaders.”

“While I am proud of the initial impact of both the Alliance and DEI Advisors, we are just at the tip of the iceberg in our collective goals of elevating more women into leadership within the hospitality industry,” says Humphrey. “I'm excited to continue on this most important path during this exciting chapter of my life. Despite progress, there is still a long way to go, and I am looking forward to being a part of a forever impact on this incredible industry.”

Iris Serbanescu Founder, wmnsWORK

The first award-winning tourism business accelerator for women and non-binary entrepreneurs, wmnsWORK, founded and led by Iris Serbanescu, is on a mission is to empower women with the education, mentorship, and community support to attain their business goals.

The company’s 12-week program, which serves small groups of no more than 20 students at a time, flattens the learning curve when it comes to providing critical knowledge of the industry and entrepreneurship.

Serbanescu and her work at wmsnWORK is meaningfully creating a space for women to become confident leaders, build sustainable businesses and bring impact driven travel to the forefront of the industry. Through her tireless efforts at wmnsWork, Serbanescu has been credited with changing the travel industry from the inside out.

“Launching the first cohort in January 2022 with eight women in our beta cohort and growing to a program that over two years has graduated more than 40 entrepreneurs in the industry - tour operators, travel advisors, accommodations, and tech companies,” says Serbanescu.

"The next greatest accomplishment would be successfully bringing on board a handful of amazing corporate sponsors who have collectively sponsored more than 35 percent of the spots in our last four cohorts over the past two years, for women and non-binary individuals who identify as BIPOC (Black, Indigenous, People of Colour), LGBTQ+, and/or disabled,” Serbanescu continues. This allows these folks from all over the world who might not have the resources otherwise,  to grow their businesses alongside the industry's best and brightest mentors.”

“The wmnsWORK 12-week accelerator program is currently set up to create support for women who already have tourism businesses but are in the early stages; however I would love to create a program for women and non-binary folks that are merely considering entrepreneurship and deciding whether or not it's right for them,” says Serbanescu. “I'd love to support them in cultivating the mindset to come up with business ideas that will excite them.”

“I think it's important to point out that there are so few resources at the stage of 'what kind of tourism business do I want to start?' and it would be amazing to create a program to help folks feel empowered to explore what's possible and then make that decision,” Serbanescu adds. “That's next up for wmnsWORK.”

Karen Simmonds Founder, Travel Matters & the Make Travel Matter Campaign

Established in 2008, the Make Travel Matter campaign is designed to promote responsible travel. Created by Karen Simmonds, the campaign aims to encourage travelers to make more conscious choices and decisions when they travel and to be more pro-active when it comes to  protecting the environment and the communities travelers encounter as they explore the world.

Simmons is also the founder of the company Travel Matters, an award winning independent luxury travel agency based in London. A B Corporation. Travel Matters creates tailor-made family holidays.

In recent years, Travel Matters has received a long list of recognition for its efforts over the years including most recently an Aspire Award in 2023 for Sustainability Champion of the Year, an ATAS Conference Award in 2023, winning the Sustainability Champion category, and an iGap Travel Award in 2023 for Luxury Travel Agency of the Year.

“I founded Travel Matters in 1999, on the principles of service and responsible travel,” says Simmonds. “Today, the business is a reputable, multi-award winning travel agency. I am pleased that our campaign to Make Travel Matter has been winning various awards for sustainability in travel and tourism. In 2023, we became a B Corp certified business.”

“I host Travel Matters Wellness Retreats and hope to use the success to springboard more in-house travel experiences that offer bursary places to individuals who wouldn’t usually be able to invest in such an experience,” adds Simmonds.

“I am delighted to announce that Travel Matters launched a new team of remote advisors and ambassadors. I have been on the hunt for genuine character and I was looking for people that love traveling, love researching or planning holidays, but equally, we're looking for ambassadors that really understand the values of what it is to work for a travel B Corp,” Simmonds adds. “As of 2024, we have 6 female ambassadors and advisors. I hope I can use my 25 years of business experience to educate and guide this next generation of travel professionals.”

“As the founder of Travel Matters and the Make Travel Matter campaign, I would welcome collaborating with a large global media company who sees merit in what I have been doing,” says Simmonds. “This would help me amplify the messaging and create a larger movement as well as giving the work more

visibility.”

“I hope to continue my association and membership with the likes of Equality & Tourism, Friends of the Earth, Rainforest Alliance and Greenpeace, but also build new relationships with other inspiring businesses such as Tricolage, Certified Sustainable Travel Agency (Japan), BCorp and BLab,” adds Simmonds.

“I believe that behavior change is not easy but my small steps have created a catalyst to see change,” Simmonds continues. “I’d love to see this campaign be a legacy – a movement of individuals who care for people and places

traveling around the globe.”

Carolyn Pearson CEO of Maiden Voyage

England-based Maiden Voyage was established by Carolyn Pearson to support solo female travelers at a time when DEI wasn’t even a buzzword in travel.

Under Pearson’s leadership, the company has focused on providing actionable learning and training, workshops, and eLearning designed to keep employees safe when traveling both at home and abroad.

More recently, Pearson’s company has expanded to support LGBTQ+ and other minorities as they travel. Pearson’s efforts have led to numerous programs, activities and strategies for companies to be inclusive to all traveler personas and have inspired greater understanding of the account challenges that employees may face when traveling.

“Whenever we travel, every one of us has the potential to be a minority. It is our goal for corporate travelers of all genders, races, and religions to feel empowered when away from home,” says the company’s website.

Pearson, who in 2023 was awarded the special Business Travel People’s Awards, Chairs Award for her contribution to DE&I across the travel industry, has been described by her peers as a trailblazer within the travel industry and someone who has dedicated years of her life to making travel safer for people from all walks of life.

“Trailblazed the way in ensuring that the business travel industry thinks differently about business traveller safety by applying diversity, equity and inclusivity into travel security programs,” says Pearson. “Thousands of organizations and business travelers worldwide have used our powerful education tools such as eLearning and documentaries to bring a uniquely personalized approach to safeguarding business travelers based on their gender, sexual orientation, culture, ethnicity as well as physical and mental accessibility needs.”

“We would like to see a world where everybody can travel safe, well and feel enriched by their business travel experiences,” says Pearson. “We believe that the way to do that is through education, thought-leadership and inspiring change.”

“Our industry partnerships are incredibly important in allowing us to bring more people on this journey, therefore we will be investing heavily in our Travel Management Company partnerships” adds Pearson.

Olivia Cryer Co-founder, The Conscious Travel Foundation

Olivia Cryer, along with her best friend Maudie Tomlinson, created The Conscious Travel Foundation, a non-profit membership organization that collaborates, educates and advocates for a more positive, sustainable and inclusive tourism industry, supporting grassroots projects around the world.

In the face of the pandemic, Cryer and Tomlinson were inspired by their network of industry peers, leaders and sustainability luminaries to launch The Conscious Travel Foundation in 2020, in the hopes of rebalancing the travel industry’s impact on people and planet.

Peers say Cryer and Tomlinson have a shared passion for learning, connection and community, and saw the need for an organization that could bring a global network of like-minded people together and help navigate the delicate tightrope that tourism must tread in order to benefit both the visitor and the visited.

“With more than 15 years of travel industry experience in various guises, the last four years at the helm of The Conscious Travel Foundation have been the most rewarding, fulfilling and impactful years of my career,” says Cryer. “The travel industry, like any other, comes with its set of challenges, and we're proud to have created a space that welcomes travel businesses from across the tourism sector, at all stages of their impact journey. It's heartening to see our members not only connect on a professional level but also forge genuine relationships based on a shared passion for bettering the travel industry from within.”

Rather than selling or promoting services to one another, we are a vibrant community dedicated to connecting, learning, and growing together - something I’m particularly proud of,” says Cryer. “In an industry often driven by competition, our members have embraced a collaborative ethos, understanding that by sharing knowledge, solutions, and experiences, we can collectively drive change and increase our impact.”

“My goals for the future revolve around deepening our commitment to philanthropy and

empowering our community to be proactive agents of change,” says Cryer. “As a not-for-profit organization, philanthropy is a key tenet of The Conscious Travel Foundation, with 50% of membership fees donated directly to carefully chosen projects linked to tourism through our Community Impact Fund. Developing our grant-making program has been a huge focus for us over the past year, and I look forward to continuing to grow our impact in 2024 and beyond, supporting more grassroots projects around the world.”

Maudie Tomlinson Co-Founder, The Conscious Travel Foundation

“A sustainable solutionist at heart, it’s been so encouraging to see how many businesses are now realizing the urgent need to change the way they are operating, and prioritize people and planet,” says Tomlinson. “With our open-door policy, we’ve created a community that serves as a ‘hand rail’ for those wanting to learn and adopt new ways of working — and a space where true travel luminaries can share their experience, and pay their knowledge forward. Our community now comprises over seventy travel businesses, and growing.”

“In order to facilitate the necessary change at the rate we need to see it, I believe we need to harness radical collaboration — and that’s been a cornerstone of the Foundation from the get-go,” adds Tomlinson. “Being able to partner with so many industry leaders has been instrumental in both the development of our education program and the growth of the foundation. Our incredible team of ‘mentors’ act as our own hive-mind for industry change, whose ranks include inspiring women that I personally have a huge amount of respect for.”

“Beyond philanthropy, continuing to empower our members is paramount to our vision for the future,” says Tomlinson. “We aim to provide them with the tools and resources needed to take meaningful action in their respective spheres. From carbon budgets, supply chain management, and helping our members with their certifications, to accessible travel and E,D&I training, we will continue to develop our education program and offer practical solutions to implement change. By equipping our members with the knowledge and tools to be change-makers, we amplify our collective impact on the travel industry.”

“We are excited to launch industry specific Carbon Literacy training and a Climate Fund for ou members, supporting next generation carbon offsetting projects around the world as part of  holistic approach to tackling the climate crisis,” adds Tomlinson. As we grow our membership, we’ll be able to grow our positive impact - and our door is always open to any travel business looking to be part of the solution.”

Christina Beckmann Head of Tomorrow's Air 

Christina Beckman’s heads up the world's first collective of passionate travelers focused on cleaning up carbon dioxide from the atmosphere in order to ensure clean air for future generations.

Beckman leads the the charge in selecting carbon removal supply partners and engaging travel businesses in the effort of incorporating carbon removal and climate conscious travel education into checkout. She also works to develop educational content and partnerships, while also conceptualizing and delivering new research and raising awareness about the need for carbon dioxide removal among individual travelers

“It’s hard to talk about what I’m proud of, because I feel always so fixated on how far we have to go,” says Beckman. “But Tomorrow's Air is bringing about change in the travel industry by popularizing and making it easy for travelers and travel businesses to invest in climate-restoring innovations like carbon removal technologies that offer permanent storage for CO2 and sustainable aviation fuel,” says Beckmann. “I’m proud of the fact that Tomorrow's Air even exists with its unique two-pronged mission of climate conscious travel education plus investment for innovative solutions.”

“Tomorrow’s Air is the flagship climate initiative of the Adventure Travel Trade Association; I co-created it with Nim de Swardt, a brilliant collaborator and friend who I met on an expedition to Antarctica with 2041 Foundation and the Explorer’s Passage,” adds Beckmann. “I’m very proud of how we took everything that experience was designed to teach us and inspire and were able to bring it to life.”

“My goal for the future is to see Tomorrow’s Air a recognizable mark of a climate conscious travel company and a climate conscious traveler,” says Beckmann. “There were something like 1.3 billion international travelers in 2023, generating $1.4 trillion in receipts. If we were to harness even a tiny fraction of that in terms of followers to our education plus travel inspiration content and as contributors to the scale of carbon removal technologies and sustainable aviation fuel… well, that’s what I would like to accomplish.”

Alexis Bowen CEO & Co-Founder of Elsewhere by Lonely Planet

As the Elsewhere website acknowledges: The ecological effects from tourism are immeasurable; travelers directly impact soil erosion, CO2 emissions, animal welfare, and deforestation.

It’s a harsh reality, but Elsewhere, by Lonely Planet, wants to help be part of the solution. The flexible and socially conscious travel company that was co-founded by Alexis Bowen is focused on providing an impact-driven approach and direct-to-consumer model.

Bowen says the company was born from the idea that travelers—and the destinations they visit—deserve better. To that end, Elsewhere focuses on delivering a model of economic fairness and environmental protection for the destination, as well as extraordinary experiences for travelers.

“I’m proud of the direct-to-consumer marketplace model we've built. Elsewhere cuts out the

intermediary and connects travelers directly with in-destination travel agencies,” says Bowen. “These agencies are the hidden heroes behind companies like National Geographic, Abercrombie & Kent, and Black Tomato. Rather than operating behind these names out of London or New York, Elsewhere cuts out the middle-man and allows these local experts to craft trips directly with travelers.”

“Not only is this more efficient and much better value, it also creates a more extraordinary experience for the traveler, allowing them to see their destination through a local lens,” continues Bowen. “Rather than booking a trip to Argentina with Gary in New York, you're booking with Lucas in Buenos Aires, and he's sharing his insight and local knowledge in a way that allows travelers to see and experience beneath the surface of a destination. This is surprisingly a big differentiator in the business.”

“I'm focused on this journey with Lonely Planet, which is at an incredibly exciting and pivotal moment,” says Bowen. “Lonely Planet just celebrated it's 50th year and our work today is about bringing this loved brand into the digital age and for the modern traveler. It's exciting to work between two companies doing such wholly different work- one, a legacy brand and a global household name, and the other, a scrappy start-up that set out to disrupt a traditional space.”

“And although the companies are in wildly different stages, they are aligned in spirit,” says Bowen. “We're both on a mission to get people out and discovering the world because we truly believe travel can make the world a better place. And that’s a really exciting project.”

Kristin Karst Co-Owner and Executive Vice President, AmaWaterways

A native of Dresden, Germany, Kristin Karst has grown to be one of the leading executives in the river cruise industry.

In 2002, Karst co-founded AmaWaterways with Rudi Schreiner and Jimmy Murphy. Together, the trio have built 25 award-winning ships that sail rivers throughout Europe, Asia, and Africa. Karst in particular has played a major role in shaping the company’s products and services.

Over the years she has received numerous accolades including being recognized as one of 2020’s Top 100 Female Founders by Inc. Magazine. Karst is known in the industry for her relentless passion and commitment to creating the best experience for travel advisors, group leaders, and guests.

“I’m also a very active person, so starting in 2006, I decided that having bicycles on board for our guests to use would be a wonderful way to explore the quaint towns and villages we visited along the rivers,” continues Karst. “As the popularity of exploring on shore with bicycles grew, we added escorted biking and hiking tours as part of our included excursions. This soon earned us the reputation of being the river cruise line that best catered to active travelers of all ages!”

“Travel is a force for good in the world, and I am forever committed to innovating and enhancing the river cruising experience; introducing new elements that enrich the lives of our guests as well as contribute to the local communities we visit,” says Karst. “We live in a fast-paced world where virtual tools can certainly help us stay connected and tuned to new trends, but I believe the human connection is more important than ever.”

“Additionally, sustainability is the top and ever-present responsibility of every company in the travel industry. I am committed to fostering sustainable and responsible tourism practices,” says Karst. “The impact we have on the local communities is of utmost importance to me and I am proud of how we are taking the necessary time to ensure our new river cruise program on the Magdalena River in Colombia respects and celebrates the rich cultural experiences we will be offering our guests when we launch our first ship there in November. We have meaningful partnerships with schools in South Africa and Cambodia to support the next generations and provide annual financial assistance to the villages we visit in Namibia along the Chobe River.”

“Giving back will remain a central focus throughout my career, ensuring that our journey not only enriches the lives of our guests but leaves a positive and lasting impact on the destinations we touch.” 

Stephanie M. Jones Founder & CEO, Cultural Heritage Economic Alliance Inc.

Stephanie M. Jones is the visionary Founder and CEO of the Cultural Heritage Economic Alliance, Inc. (CHEA), an organization that has been instrumental in reshaping the travel and tourism industry to better serve underrepresented small Black and Brown businesses.

Jones’ many accomplishments include launching groundbreaking initiatives like Blacks in Travel & Tourism, the Black Cultural Heritage Tours Collective, Diversity Tourism Academy, and the Black Tour Operators Network.

“These programs are designed to create equitable opportunities for Black-owned travel businesses, fostering inclusivity, and ensuring their meaningful participation in the global tourism industry,” says Jones. “CHEA’s Future of Black Tourism initiative provides leadership development and representation for Black travel & tourism leaders, while preparing the next generation to Black tourism leaders.”

Jones's consultancy efforts with notable destinations such as Visit Lauderdale and LA Tourism are also pioneering, blending community-based tourism with sustainable tourism practices in DEI and minority supplier development. These innovative approaches have garnered prestigious recognitions, including nominations for the 2024 Journey Woman Lifetime Achievement Bessie Award, 2022 Travel+Leisure Global Vision Award, among several others,” says Jones.

Jones says her latest venture, Disrupt for Change, “further amplifies” her mission to “revolutionize the travel industry as the first Black woman to host a travel & tourism focused podcast amplifying industry leaders, change agents, innovators and necessary disruptors leading the most pressing issues pertaining to the future of travel & tourism."

Through her podcast, “The Necessary Disruptor with Stephanie M. Jones," Jones says she “engages listeners in insightful discussions on the need for industry disruption through the lens of leadership, sustainability, social impact, innovation, DEI, and entrepreneurship.”

“Building on an distinguished career that has already significantly impacted the travel and tourism industry,” says Jones, who has set forth ambitious goals for the future, aiming to further amplify her influence and bring about meaningful, systemic change. Her vision encompasses several key objectives, each designed to foster greater inclusivity, sustainability, and economic empowerment within the sector.

Paula Vlamings Chief Impact Officer, Tourism Cares

For the past two decades, the non-profit Tourism Cares has been devoted to uniting the travel industry to be a catalyst for positive social, environmental and economic impact for the people and places of travel. The organization is also dedicated to the long-term survival of the travel and tourism industry and as chief impact officer for Tourism Cares, Paula Vlamings is a critical part of these missions.

She works to create positive impact through tourism, and does this by helping to identify, leverage, and activate opportunities to achieve the non-profit’s goals. To that end, Vlamings works to connect social enterprises, community based tourism, and sustainability leaders to the wider industry in order to make travel a force for good.

“I would say what I’m most proud of is stewarding the evolution of Tourism Cares’ mission toward creating a deeper impact within the industry and for the communities tourism depends on,” says Vlamings. “Building a positive impact into the business model of tourism has been a mission of mine for all of my travel career.”

"If the travel companies who profit from nature, culture, and beauty don’t also invest in those places, we won’t have a sustainable – or much less, equitable industry,” adds Vlamings. “Through our work at Tourism Cares, we are seeing more companies and destinations prioritizing and operationalizing a better future for people and the planet, and that benefits everyone. I am proud to see this new shift from across the industry and I am hopeful many more will join us on this journey,."

“I'd like to see more integration of sustainability and climate action as a management strategy - where it becomes part of the culture, resources, and ethos for all of us in this industry,” says Vlamings. “We have amazing companies and destinations leading the way, but that needs to grow and it needs to become the norm. The solutions are out there, and I’d like to help more of the industry get started because we all sell the same places, so it’s imperative we all take a sustainable approach.”

Jacqueline Marks Global Head of Trade Brands, ALG Vacations

In her role at Apple Leisure Group, one of North America's fastest-growing leisure resort companies, Marks focuses on propelling growth and driving changes that will help position the company and travel agents for long-term success.

Marks joined ALG following the company’s merger with The Mark Travel Corporation (TMTC) in 2018 and previously served as executive vice president of trade sales and engagement for ALG.

“I have taken great pride in spearheading the development and implementation of our Kindness movement, culminating in the inaugural Kindness Conference for 40 travel advisors under 40,” says Marks. “Implementing widespread kindness programs are a collaborative effort, and I am proud to have led our team in this initiative.”

“By establishing workshops, keynote speakers, and media outreach with a renewed emphasis on kindness to ourselves, kindness to others, and kindness in travel, we have created new KPIs in our business,” continues Marks. “While innovative technology and forward-thinking programs are important, I believe that genuine impact stems from compassion, attentiveness, and cultivating relationships that transcend profit margins. This year we will add a Kindness Connection event which will bring together seasoned agents with more than 20 years experience in the industry and immerse them in our kindness mission.”

“In the next five to ten years, I believe there will be an unprecedented surge in technology advancements in the travel industry, surpassing even the progress made in the past 20 years,” says Marks.

“It is important that ALGV positions itself at the forefront of these developments to support advisors in navigating this evolving landscape. To this end, ALGV is significantly investing in the enhancement of artificial intelligence and CRM systems, ensuring that our service is industry-leading and accessible to advisors. Additionally, we are actively pursuing API connections to foster greater efficiencies for advisors, enabling seamless communication between our systems and other platforms utilized by host agencies, CRMs, and documentation solutions.”

“Also, a little over a year ago, we unveiled www.Traveladvisorsgetyouthere.com as a priority initiative aimed at consumers and educating them on the indispensable value of travel advisors,” continues Marks. “With substantial investments in marketing, the site acts as a travel advisor directory, and it has garnered a remarkable social media following and consistently attracts a high volume of weekly site visits. Looking ahead, I’d like to triple or quadruple these numbers in the years to come.”

Michelle Fee CEO, Cruise Planners

Michelle Fee established Cruise Planners back in 1994 and it has since grown to be the nation’s largest network of home-based travel agents.

Under Fee’s leadership, Cruise Planners franchise owners are provided with unique marketing programs, hands-on training and cutting-edge tools allowing them to conduct business anywhere, anytime. Fee also leads home office team of more than 100 individuals at Cruise Planners’ headquarters in Coral Springs, Florida.

Over the years, Fee has received numerous awards, including being named Ultimate CEO, Entrepreneur of the Year and Woman of the Year by various media outlets and charity organizations. 

“Reflecting on my four-decade journey in the travel industry, I've had the privilege of witnessing many changes, pivotal moments and tipping points over the years,” says Fee. “The pivotal juncture that positioned me where I am today can be traced back to the inception of the internet.”

“Thirty years ago, as a travel advisor myself, I knew I had to evolve with it or be left behind. Fast forward to today, Cruise Planners proudly stands as the industry's largest and most successful travel franchise company,” adds Fee. “Our success stems from a model crafted to meet the needs of our network of professional travel advisors. At the core of our strategy lies our cutting-edge technology providing our advisors with the advantage of having the tools and turn-key programs all in one application. I recognized that travel advisors needed an effective way to grow their business. I knew that by creating proprietary programs, systems and processes and offering these resources at little to no cost, it would set Cruise Planners apart. I'm proud to say we did just that and continue to evolve each and every year.”   

“Once more, the world stands on the brink of a significant turning point, Artificial Intelligence (AI),” says Fee. "AI is taking flight at an unprecedented pace. Our number one mission is to continue to be the innovators and develop AI tools that give our advisors a real advantage.”

“During our 2023 Cruise Planners conference, we actually launched phase1 of our AI integration into our proprietary tool.  We have plans to continue to evolve with this new technology and deliver further phases that will provide even more time-saving insights to seamlessly streamline the vacation planning process by putting everything at our advisors' fingertips,” continues Fee. “It will transform how our advisors conduct business in the future and gather information and we are excited to see where this new technology takes us.”

Nina Kleaveland Founder, Female Founders in Hospitality Co-Founder & CEO, Lanyard

Nina Kleaveland is the driving force behind Female Founders in Hospitality (FFIH), a global networking and resource group that was established to create a supportive community for women who are building companies in the travel and hospitality industry.

FFiH provides a platform to share best practices, access resources and advance the next generation of founders who will change the travel and hospitality landscape.

Kleaveland is also the co-founder and CEO of Lanyard, a platform that aims to help hospitality operators with affordable housing solutions for employees. Kleaveland’s peers in the travel industry describe her as a powerful force who identifies problems and works to come up with solutions.

“I am extremely proud of starting Female Founders in Hospitality, a pioneering initiative in the travel industry,” says Kleaveland. “Recognizing the need for a founder community, I brought together a founding cohort of 14 visionary women. We have since expanded to over 100 members globally within 18 months.”

“Our network has evolved into a powerful movement dedicated to uplifting women throughout every stage of their entrepreneurial journey,” adds Kleaveland. “We focus on increasing visibility for our members, celebrating their achievements, and providing essential resources where there were none before.”

“As the founder of Lanyard, I want to address the underserved need for affordable corporate housing, transforming what is often seen as a logistical challenge into a valuable employee benefit,” says Kleaveland. “Concurrently, as the founder of Female Founders in Hospitality, I'm committed to enhancing visibility and accelerating the success of female entrepreneurs in the travel and hospitality sector.”

“Our strategy includes expanding our suite of resources, increasing opportunities for speaking engagements, programming, and events, and building a broader network of mentors and advisors,” adds Kleaveland. “As we grow, we want this movement to continue to be a supportive, positive community for female founders that helps them thrive.”

Jill Estorino President and Managing Director, Disney Parks International

Being the president and managing director of the happiest place on Earth is no small responsibility. In her role, Jill Estorino leads a team that’s responsible for operating Disney parks around the globe.

Estorino joined Disney back in 1991 and has worked her way up through the ranks holding such roles as brand manager for Disney Institute, Epcot, and Disney’s Hollywood Studios. She also served as director of theme park brand management for Walt Disney World Resort, and later as executive vice president of global marketing and sales for Disney parks, experiences and products.

Under her leadership, Disney parks around the globe have been expanding their offerings in ever new directions including adding the one-of-a-kind World of Frozen in Hong Kong Disneyland and a Zootopia-themed land at Shanghai Disney Resort.

“There’s so much to be proud of over the course of my 30-plus year history at Disney,” says Estorino.

“Specific to my current role as President, Disney Parks International, I’m thrilled to be bringing new Disney experiences to consumers around the world, adding even more reason to plan a trip to our destinations in Europe and Asia,” adds Estorino. “We recently announced plans to invest $60 billion over the next decade in Disney experiences, which includes our theme parks and cruise ships. This is a top priority for the company, and we’ve already opened a few major projects that have made a difference not only for our Disney guests, but for our local and regional communities as tourism drivers, as well.”

“November 2023 marked the historic opening of our first-ever World of Frozen at Hong Kong Disneyland,” adds Estorino. “This completely immersive land includes two new attractions, a new live entertainment show, shops with both classic and unique items, themed food and beverage, and characters throughout the land. This new land opened to glowing reviews with high guest satisfaction – and it really is a must see.”

“We also opened our first-ever Zootopia themed land at Shanghai Disney Resort in December 2023,” continues Estorino. “As the film is the number one animated film in the country, it was no surprise this land quickly became a new reason for guests to visit Shanghai Disney Resort…and that was on top of a record attendance year in 2023.”

“I’m inspired by the meaning of the work we do at Disney,” says Estorino. “We bring experiences to life that people from all around the world can connect with and create happy moments they’ll always remember. My goal is to lead by example and help make sure others find joy and purpose in the work they do.”

“I was recently able to participate in fulfilling wishes for 12 Make-A-Wish families visiting Hong Kong Disneyland for an unforgettable experience full of surprises and delights,” Estorino adds. “I have to say – while that experience may have been memorable for the children and their families, many of us were moved by the experience as well. Simply being a part of it reminded me that what we do matters… and can truly change lives, and I want to continue to be a part of helping create these important moments.”

Lucille Sive CEO, The Travel Corporation's Africa Division

As CEO of The Travel Corporation’s Africa Division, Lucille Live has worked to make Africa an affordable and accessible travel destination for everyone, not just the wealthiest travelers. She has also focused on providing more opportunities for local women in Africa and improving the lives of children. Those efforts have included hand-picking local women’s collective experiences for travelers to explore during trips and working to support education for local children.

Sive is also passionate about ensuring that visits to Africa showcase more than the Big 5 (wildlife) and that trips also include and highlight people and culture, ultimately providing a more complete experience countries visited.

“In the past, visiting Africa was considered an expensive affair that only a privileged few could afford,” says Sive. “However, we changed that by creating affordable luxury packages that included air and land travel with four and five-star accommodations. We are pioneers in this industry, being the first ones to offer such packages, and we continue to do so with Lion World Travel. Making travel to Africa accessible to everyone is a great accomplishment.”

“Our focus in Africa is to uplift women through various opportunities,” continues Sive. “It's about a hand-up, not a handout. That's why we ensure that all of our guests' artisan gifts are purchased from women who hand-make them to support their families. Many of these women are widows solely responsible for feeding their families without any support. In African societies, women are the backbone of the community. Therefore, uplifting them is the key to the prosperity of the entire community. “

“We handpick these women's collective experiences because travelers now prefer personalized experiences within communities, and that has always been a priority for Lion World,” she adds. “We believe that there has been a change in the travel industry because African safaris were solely focused on the Big 5, but we have changed that to highlight Africa as an entire continent, including its people, culture, and wildlife. Africa offers immersive experiences all year round, and since the pandemic, travelers have shown more interest in exploring these diverse experiences and are now keen on visiting Africa to experience it as a whole and not just for its animals."

“Protecting the wildlife in Africa is undoubtedly important, but equally crucial is empowering its people,” says Sive. “My goal is to uplift the children of Africa by giving them a chance to excel with access to quality education, and through our trips, we strive to make a positive impact by contributing to the education of children in Kenya and Tanzania.”

“It is truly inspiring to see how women in Africa take care of themselves and go beyond expectations to provide for their families. Their dedication and commitment uplift me emotionally, and I cannot help but feel motivated by their strength and resilience,” adds Sive. “My passion project is to boost the work of these women and stimulate economic empowerment for them.”

The Most Influential Women in Travel 2024

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More From Forbes

4 top luxury travel trends.

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Find out what’s next for luxury travel.

Many travel trends have proved fleeting, like revenge travel or buddymoons. But some evolve and help shape the future of travel.

At Forbes Travel Guide ’s recent 2024 Summit , the premier gathering of the luxury travel and hospitality industry, top leaders revealed the hot trends that are taking hold right now.

There’s an increasing demand for luxury travel experiences, said Rafat Ali, CEO and founder of travel news website Skift, at the Summit. “This isn’t just about more people being able to afford luxury,” he said. “It’s about more people choosing travel as a form of self-expression and personal growth. Millennials and Gen Zers are driving this change, putting experiences over things.”

“The luxury hospitality industry has never been more strongly positioned to satisfy the growing appetite for elevated and distinctive travel experiences,” said Amanda Frasier, president of Standards & Ratings at Forbes Travel Guide. “With a continued hyperfocus on quality of health as a key ingredient to the definition of luxury for today’s traveler, we are excited for the years ahead and where this cultural shift will move the industry.”

Here are the other major trends that emerged from the Summit at Resorts World Las Vegas:

Carillon Miami Wellness Resort offers longevity retreats.

Well-Being Is Here to Stay

There’s been a great emphasis on wellness in travel since the pandemic, but it’s more than just a fad —it’s permanently changed how people think about travel. “What started out as spas, fitness and outdoor recreation in travel has exploded into full-blown branded hotels, health resorts, wellness retreats and travel partners all promoting wellness as a core brand value, if not their entire raison d’être ,” said wellness and hospitality expert Mia Kyricos, president and “Chief Love Officer” of Kyricos & Associates LLC, at the Summit.

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First, ukraine shoots down two of russia’s a-50 radar planes. then russia prepares a replacement a-50. so ukraine targets it at its factory., more dangerous than nukes china and russia revealed to be suddenly abandoning the u s dollar for a bitcoin ethereum and xrp inspired rival amid crypto price pump.

Last year, her company surveyed CEOs of the largest hotel chains, industry analysts, consultants and wellness advisers, and 97% agreed that wellness and well-being are very or extremely important to the future of travel and hospitality.

But what’s next in the wellness space is longevity — Kyricos called it “the wellness buzzword of 2024.”

“Longevity travel is a coming trend,” affirmed Chip Conley, founder and CEO of Modern Elder Academy (a self-described midlife wisdom school) and Airbnb’s former head of global hospitality and strategy. Conley said interest in achieving a longer lifespan made MEA faculty member Dan Buettner found Blue Zones, a leader in longevity research based on where people live extraordinarily long or happy lives. “Part of the reason it’s become so successful and has a Netflix documentary is because we’re all curious about how to live a longer, healthier, happier, deeper life,” Conley said at the Summit.

One place incorporating longevity into its lineup is Four-Star Carillon Miami Wellness Resort , which consistently offers innovative wellness offerings. Carillon leads two retreats focused on longevity in partnership with The Biostation, a South Florida anti-aging and wellness center. “Get Healthy Together” provides comprehensive services aimed at rejuvenation and takes its cues from developments in longevity research. In-depth diagnostic testing and restorative treatments help guests improve their energy, achieve a better hormone balance and find lasting anti-aging benefits. During the “Optimal Health Together” retreat, friends or partners have over 100 biomarker assessments, IV nutrient therapy, daily group fitness, spa treatments and more.

“Wellness retreats provide a focused and immersive experience aimed at promoting health, vitality and longevity through personalized care and holistic approaches to well-being,” said Tammy Pahel, vice president of spa and wellness operations at Carillon.

Celebrity Ascent sets sail with solo travelers.

A Rise in Solo Travel

“Loneliness is one of the biggest, fastest-growing crises in the world,” Ali said at the Summit. He pointed to 2023 U.S. Census data that says more than a quarter of all U.S. households have one person — the highest number in the country’s history. What this means for luxury travel is that we will see an increase in solo travel as a means to connect with people, Ali said.

Cruises are seizing this opportunity and creating offerings for single travelers. Crystal is promoting “Sail Solo in Style,” where Abercrombie & Kent-curated shore excursions are tailored to solitary adventurers, single staterooms and suites are available, and ambassador hosts can dine or dance with women cruising on their own. Celebrity is also wooing the solo set with single staterooms on Silhouette and all Edge-series ships, including the new Ascent , and a new hosted gathering and dinner for solo travelers.

Hotels are jumping on the trend as well. Grand Velas Riviera Maya , a Four-Star all-inclusive resort in Mexico, debuted the Solo Travelers Experience. The package for one features a Mexican spirit tasting, a honey tasting from the hotel’s bee sanctuary and a Bacal Massage (a locally inspired treatment that uses corn cobs). It also includes a Tulum day trip to visit a cenote and swim with sea turtles.

The need for connection is giving rise to a new form of social clubs. Six Senses plans to debut a new brand, Six Senses Place, that will be a membership-based social club akin to Soho House but with a wellness focus. The clubs will reside within Six Senses hotels.

Resorts World Las Vegas caters to business travelers.

Business Travel Finally Rebounds

Business travel is booming, and it doesn’t look like it will stop any time soon. Global business travel spending is expected to reach its pre-pandemic total of $1.4 trillion in 2024 and grow to nearly $1.8 trillion by 2027, according to a report from the Global Business Travel Association .

“In 2024, we forecast that business/group travelers will represent a significant market segment,” said Jerelle Gordan, director of sales and special events at Resorts World Las Vegas, a property with more than 250,000 square feet of event space. Gordan said that business travelers have continued to increase year over year and that RWLV is booked through 2029 for conferences.

Another trend among those hitting the road for work is bleisure travel (a blend of business and leisure). The GBTA reports that 62% of business travelers say they are doing more bleisure travel than in 2019, with 42% adding additional personal days to their business trips. And 79% of these travelers are staying at the same hotel for the business and vacation portions of their trip.

“RWLV, and Las Vegas as a whole, continues to witness bleisure as business travel continues to grow, and guests extending stays for leisure purposes is becoming a more common travel theme amongst those visiting,” Gordan said. “The RWLV property has a lot to offer, from incredible entertainment to state-of-the-art spa and wellness services, plus gaming, to name a few. It’s hard not to fit some personal time in when here on business.”

Each year RWLV — which comprises Conrad Las Vegas at Resorts World , Crockfords Las Vegas, LXR Hotels & Resorts and Hilton Las Vegas — has been in operation, it’s created new meeting spaces to accommodate how its events continue to grow. But the mega-resort goes beyond adding space to cater to business travelers. There’s a VIP Luxury Services department that finds creative ways to anticipate guest needs. High-end Crockfords’ daily turndown service includes bottled water, chamomile milk, dark chocolates, Awana Spa face masks and Theraguns for recovery. But any room on the property can order special amenities, like floral arrangements grown in-house and sleep kits with a pillow mist, ear plugs and eye cream.

Conrad Nashville opened in 2022.

Demand Drives Smaller City Growth

After the pandemic, travelers flocked to the faraway destinations they dreamed of during lockdown. About 1.3 billion million tourists traveled internationally in 2023, up significantly from about 960 million in 2022, which was more than double the pandemic years of 2020 and 2021, according to the United Nations World Tourism Organization.

For 2024, they will likely stay closer to home. In the U.S., there’s been a rise in travel in smaller cities, which have been working to accommodate the influx. Tampa is undergoing a resurgence with its revamped Water Street district, which features new hotels like The Tampa EDITION , a chic spot with one of the city’s most buzzed-about restaurants, Lilac from chef John Fraser, and JW Marriott Tampa Water Street , a 27-story waterfront getaway with the city’s highest rooftop bar. Plus, the Tampa Convention Center wrapped up its most extensive renovation to date in June, and Tampa International Airport, which has been steadily updating since 2012, will break ground on a new 16-gate international and domestic terminal this year.

While Nashville has always been a destination for music fans and foodies, it’s also established itself as a city for luxury travelers. In 2022, the city saw a spurt of new openings with eco-friendly 1 Hotel Nashville , contemporary Conrad Nashville and the riverfront Four Seasons Hotel Nashville joining established properties like art-focused The Joseph, A Luxury Collection Hotel, Nashville and 1910 landmark The Hermitage Hotel (which unveiled a restoration and redesign in 2022). And more are on the way: a Ritz-Carlton will open in 2026 and an EDITION will follow in 2027.

Jennifer Kester

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How putin's crackdown on dissent became the hallmark of the russian leader’s 24 years in power.

Dasha Litvinova

Associated Press

Copyright 2024 The Associated Press. All rights reserved

FILE - Police detain a man trying to lay flowers to honor Alexei Navalny at a monument in St. Petersburg, Russia, to victims of Soviet repression, on Saturday, Feb. 17, 2024. Over the last decade, Vladimir Putin's Russia evolved from a country that tolerates at least some dissent to one that ruthlessly suppresses it. Arrests, trials and long prison terms once rare are commonplace. (AP Photo, File)

TALLINN – When charismatic opposition leader Boris Nemtsov was gunned down on a bridge near the Kremlin in February 2015, more than 50,000 Muscovites expressed their shock and outrage the next day at the brazen assassination. Police stood aside as they rallied and chanted anti-government slogans.

Nine years later, stunned and angry Russians streamed into the streets on the night of Feb. 16, when they heard that popular opposition politician Alexei Navalny had died in prison. But this time, those laying flowers at impromptu memorials in major cities were met by riot police, who arrested and dragged hundreds of them away.

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In those intervening years, Vladimir Putin's Russia evolved from a country that tolerated some dissent to one that ruthlessly suppresses it. Arrests, trials and long prison terms — once rare — are commonplace, especially after Moscow invaded Ukraine .

Alongside its political opponents, the Kremlin now also targets rights groups, independent media and other members of civil-society organizations, LGBTQ+ activists and certain religious affiliations.

“Russia is no longer an authoritarian state -– it is a totalitarian state,” said Oleg Orlov, co-chair of Memorial, the Russian human rights group focused on political repression. “All these repressions are aimed at suppressing any independent expression about Russia’s political system, about the actions of the authorities, or any independent civil activists.”

A month after making that comment to The Associated Press, the 70-year-old Orlov became one of his group's own statistics: He was handcuffed and hauled out of a courtroom after being convicted of criticizing the military over Ukraine and sentenced to 2½ years in prison.

Memorial estimates there are nearly 680 political prisoners in Russia. Another group, OVD-Info, says that 1,143 people are behind bars on politically motivated charges, with over 400 others receiving other punishment and nearly 300 more under investigation.

THE USSR VANISHES BUT REPRESSION RETURNS

There was a time after the collapse of the Soviet Union when it seemed Russia had turned a page and widespread repression was a thing of the past, said Orlov, a human rights advocate since the 1980s.

While there were isolated cases in the 1990s under President Boris Yeltsin, Orlov said major crackdowns began slowly after Putin came to power in 2000.

Exiled oil tycoon Mikhail Khodorkovsky , who spent 10 years in prison after challenging Putin, told AP in a recent interview the Kremlin began stifling dissent even before his 2003 arrest. It purged independent TV channel NTV and went after other defiant oligarchs like Vladimir Gusinsky or Boris Berezovsky.

Asked if he thought back then whether the crackdown would reach today's scale of hundreds of political prisoners and prosecutions, Khodorkovsky said: “I rather thought he (Putin) would snap earlier.”

When Nadya Tolokonnikova and her fellow members of Pussy Riot were arrested in 2012 for performing an anti-Putin song in a main Orthodox cathedral in Moscow, their two-year prison sentence came as a shock, she recalled in an interview.

“Back then, it seemed an incredibly (long prison) term. I couldn’t even imagine that I would ever get out,” she said.

A RISING INTOLERANCE FOR DISSENT

When Putin regained the presidency in 2012 after evading term limits by serving four years as prime minister, he was greeted by mass protests. He saw these as Western-inspired and wanted to nip them in the bud, said Tatiana Stanovaya of Carnegie Russia Eurasia Center.

Many were arrested, and over a dozen received up to four years in prison after those protests. But mostly, Stanovaya said, authorities were “creating conditions in which the opposition could not thrive,” rather than dismantling it.

A flurry of laws followed that tightened regulations on protests, gave broad powers to authorities to block websites and surveil users online. They slapped the restrictive label of “foreign agent” on groups to weed out what the Kremlin saw as harmful outside influence fueling dissent.

Navalny in 2013-14 was convicted twice of embezzlement and fraud, but received suspended sentences. His brother was imprisoned in what was seen as a move to pressure the opposition leader.

Moscow's annexation of Crimea in 2014 from Ukraine created a surge of patriotism and boosted Putin’s popularity, emboldening the Kremlin. Authorities restricted foreign-funded nongovernmental organizations and rights groups, outlawing some as “undesirable,” and targeted online critics with prosecutions, fines and occasionally jail.

In the meantime, the tolerance for protests grew thinner. Demonstrations spearheaded by Navalny in 2016-17 brought hundreds of arrests; mass rallies in summer 2019 saw another handful of demonstrators convicted and imprisoned.

The Kremlin used the COVID-19 pandemic in 2020 as an excuse to ban protests. To this day, authorities often refuse to allow rallies, citing “coronavirus restrictions.”

After Navalny's poisoning, recuperation in Germany and arrest upon his return to Russia in 2021, repressions intensified. His entire political infrastructure was outlawed as extremist, exposing his allies and supporters to prosecution.

Open Russia, an opposition group backed from abroad by Khodorkovsky, also had to shut down, and its leader, Andrei Pivovarov, was arrested.

Orlov's group Memorial was shut down by the Supreme Court in 2021, the year before it won the Nobel Peace Prize as the hopeful symbol of a post-Soviet Russia. He recalled the disbelief about the court's ruling.

“We couldn’t imagine all these next stages of the spiral, that the war would erupt, and all those laws about discrediting the army will be adopted," he said.

WAR AND REPRESSIVE NEW LAWS

With the 2022 invasion of Ukraine, Russia enacted those repressive new laws that stifled any anti-war protests and criticism of the military. The number of arrests, criminal cases and trials mushroomed.

Charges varied — from donating money to rights groups helping Ukraine to involvement with Navalny’s now “extremist” group.

Kremlin critics were imprisoned, and their prominence didn’t seem to matter. Navalny eventually got 19 years, while another opposition foe, Vladimir Kara-Murza, got the harshest sentence of 25 years for treason.

Among those also swept up: a St. Petersburg artist who got seven years for replacing supermarket price tags with anti-war slogans; two Moscow poets who got five and seven years over reciting verses in public, one of which mentioned Ukraine; and a 72-year-old woman who got 5½ years for two social media posts against the war.

Activists say prison sentences have gotten longer, compared with those before the war. Increasingly, authorities have appealed convictions that resulted in lighter punishment. In Orlov’s case, prosecutors sought a retrial of his earlier conviction that initially drew only a fine; he later was sentenced to prison.

Another trend is an increase in trials in absentia, said Damir Gainutdinov, head of the Net Freedoms rights group. It counted 243 criminal cases on charges of “spreading false information" about the military, and 88 of them were against people outside Russia — including 20 who were convicted in absentia.

Independent news sites were largely blocked. Many moved their newsrooms abroad, like the independent TV channel Dozhd or Novaya Gazeta, with their work available to Russians via VPNs.

At the same time, the Kremlin expanded a decade-long crackdown against Russia's LGBTQ+ community in what officials said was a fight for “traditional values” espoused by the Russian Orthodox Church in the face of the West’s “degrading” influence. Last year, courts declared the LGBTQ+ “movement” extremist and banned gender transitioning.

Pressure on religious groups continued, too, with hundreds of Jehovah’s Witnesses being prosecuted across Russia since 2017, when the denomination was declared extremist.

The system of oppression is designed “to keep people in fear,” said Nikolay Petrov, visiting researcher at the German Institute for International and Security Affairs.

It doesn't always work. Last week, thousands of people defied scores of riot police to mourn Navalny at his funeral in southeastern Moscow, chanting “No to war!” and “Russia without Putin!” — slogans that normally would result in arrests.

This time, police uncharacteristically did not interfere.

Associated Press writer Emma Burrows contributed.

Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

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