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Guzel, Shigar
Güzel Hotel, Thysil, District Shigar, Baltistan, Gilgit – Baltistan
Spruce Resort, Khanian
Khanian, Pakistan
Khoj Resorts, Skardu
Jarba Zhou Rd, Shigar, Gilgit-Baltistan, Pakistan
Nuva Hotel, Islamabad
Islamabad, Pakistan
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Demanchi, Balakot
mytrip.com Reviews
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Reviews 3.0.
61,908 total
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Incompetent service
Incompetent service. Can't either change the trip or cancel even if a flex ticket and cancellation insurance have been purchased. STAY FAR AWAY FROM THIS COMPANY
Date of experience : March 15, 2024
So to my previous review
So to my previous review: I called mytrip 4 times - 30 min each. Each time they say- no show up, which is not true my flight was canceled and my husband who was in the same flight got money back. I have got all confirmations from luxair- all documents and status numbers - proof that mytrip recieved money from them. So I call mytrip and guess what? Nothing ! Scam
Date of experience : March 16, 2024
Not getting my refund money back
I had to cancelled my bookings 2 months before the departure date, for a medical purpose and I have been waiting for my refund for 4 months. No clue, if I am getting my money back or not. Every time I ring them, no update from mytrip.com as they always says that they haven't got refund from the airline yet, which is a big lie, no company takes that much time to process the refund. Very BAD customer service, don't even deserve a one star rating. I would never recommend anyone to buy a ticket from them.
Date of experience : January 16, 2024
Quick & Easy to navigate the website…
Quick & Easy to navigate the website great prices - good experience
Their ticket issuing itinerary is what…
Their ticket issuing itinerary is what I like most. And easy to book. Only I didn’t like was to contact them in case of emergency.
Date of experience : March 05, 2024
Fraud and deception
Fraud and deception I purchased a ticket from this site. Unfortunately I had to cancel my flight. I spoke to them about the cancellation and they told me within 10 days I will receive the refund. Now is almost 30 days I have not received any money from them. I complain to pay pal and my case is still pending. I wish I’ll get my money back. Careful buyers don’t purchase directly from them. Always use pay pal or other 3rd parties.
Date of experience : February 17, 2024
Customer service is a disaster
Customer service is a disaster. Bought a return ticket paying extra for cancellation guarantee. Inbound flight schedule was changed. I contacted customer support to cancel via chat, agents redirected me back and forth then ghosted me at the end instead of helping (wasted 1.5 hours). Called customer service (cca. 50usd for the call from Europe) Just to get informed that I can't use my cancellation guarantee for the outbound flight and get the refund from the airline for the schedule change. Ended up cancelling through them (90% return as coupons + customer service fee was still a better deal). Not sure if I was able to make the agent cancel it for both of the travellers, as the automatic email states otherwise. Will see once the coupon arrives. I'm already afraid of what will happen when I try to use the coupons for sthing else...
Date of experience : March 13, 2024
Quick and profesional service
Quick and profesional service! So far I am impressed. Henrik
Ripping Customers off and Lying about flight price increases
Ripping Customers off and Lying about flight price increases Ridiculous Process, They advertise one price and when you get to the payment page they act like flight prices have increased and add on their service fee of over £100 when they also get commission from the airline. It's just a big con. Additionally I made a small typo when booking and needed to change 1 letter of a name, this was something the airline (air Portgual) agreed to do for free, however, mytrip charge a fee of £34 for this simple amendment. Date of experienc
Date of experience : March 10, 2024
Lost a lot of money on flight tax refund
I canceled a return trip and requested a refund of the flight tax. The flight tax was in total SEK 5,377 and half of that is SEK 2,688. Their fee to do this is SEK 418. The refund amount is SEK 2,270 and I received 122 SEK. First I was told by a MyTrip employee (Harnoor S) that I would receive the remaining amount and that I should not worry. Two weeks later, the next employee at MyTrip says that SEK 122 is all I get. No explanation. When i speak with Qatar Airways, they say that they always pay out the entire flight tax if requested. So it seems I was scammed on 2148 SEK. The booking number was M7712H
Date of experience : March 03, 2024
Bad service, ridiculous prices
Not good service when rebooking a ticket. In addition, the price for rebooking is often so high that you don't want to or can't rebook anyway. Probably the last time I buy a rebookable ticket. And next time I will contact the airline directly instead of a bad travel agency such as MyTrip. Thank you for your attention!
Date of experience : March 12, 2024
This has been
This has been, without a doubt, the worst ticket booking website I have ever used. I applied for a ticket refund 3 months ago, and astonishingly, there has been absolutely no update on the refund status even after three long months. What's even more frustrating is the total of at least 3 hours I've spent trying to get some answers, reaching out to their online support and calling their customer service. Every single time, the response was the same: "Please be patient, we will get back to you with an email or a call." Sadly, these promises were never fulfilled, and I received no further communication. Their customer service system is by far the worst I have encountered in any service. It's utterly irresponsible, showing no intention of resolving issues for customers, only to procrastinate and brush them off. I strongly advise everyone to steer clear of this abysmal ticket booking website. By using their services, not only will you be subjected to the world's worst customer service, but you will also be wasting precious time of your life.
Date of experience : December 25, 2023
Mytip.com lacks integrity.
This is the worse agency ever and they are scammers. My flight was canceled by westjet and I was told by westjet that my money was refunded immediately to my trip.com but they failed to refund my money. My flight was canceled on the 14th of January 2024 and my order number was MRDD5T. As long as you keep my money, you remain a failure to deal with.
Date of experience : January 14, 2024
First plane
It was perfect and suitable
Date of experience : March 17, 2024
Simple and easy to navigate
Nothing went wrong.
Nothing went wrong, but I hate the multiple extra cost options you have to deactivate and for which you pay extra money you do not want to spend for services you do not need or ever wanted to book. So it takes a longer time and multiüple tries unteil you can avoid these extra-cost tricks. Alt least by now I understand how mytrip tries to trick me into extra expenses.
Reply from mytrip.com
Hello, Please note that all the additional services available on our website during the purchase are provided to the passengers to make their travel more comfortable and pleasant, especially in some cases where some passengers need further assistance than others. None of these services are obligatory or pre-selected. Best regards, mytrip team
Easy website to book through
Easy website to book through. Good prices but can be a little tedious having to plough through the extras.
Date of experience : March 07, 2024
Flight on time
Flight on time , cabin very clean service perfect,
Date of experience : March 09, 2024
Very easy for booking a flight
for me is the first time I fly arranged by Mytrip.com. So I'm very excited for making this trip. If it is ok than I will recommend your company to my relatives.
Date of experience : March 02, 2024
What's my reservation code
What's my reservation code? By email you notice me 3different code, but all doesn't work on mytrip app.
Hello, We would like to inform you that our respective team will forward the confirmation email with all details for your trip. Best, mytrip team
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Indeed Trips.pk serves the best service to my tour
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Trips.pk best Umrah services 2023
Expertly planned,friendly guide,A remarkable trip!
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Absolutely loved my trip.Highly recommended!
Have a Question, Contact us Right Now
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03 Aug 2023
Very Professional Services. I specially thanks to Ms Mehreen. She has guided me everything related to Travel. She is very humble lady and her response is very quick response. Their services are way beyond. Thank you for helping me and taking the time to explain everything so I understand it. It really makes a big difference when someone who is professional and understands your needs can guide you through the process and do it with a smile.
I planned to visit turkey this summer and was bit confused because it was my first international tour. There were so many travelling companies out there everyone claimed to provide outstanding services so it is hard for me to select. I contact trips.pk and Ms Mehreen guide me with everything she is so nice and very humble lady and their services are way beyond. I didn't face any difficulty when I land in Istanbul. The immigration, Taxi, Hotel rooms and Foods everything was according to plan that
Lubna Yasir
17 Aug 2023
Me and my mom had a Iran ziarat enchanted trip with Qasim, who is a very professional and friendly. We drove all the from Tehran to Shiraz. Had a wonderful time and will definitely recommend to all the tourists!
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