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Emergency Travel Documents Explained (UK)

Last Updated on November 22, 2023 by MyBritishPassport

Emergency Travel Documents Explained (UK) |

Unexpected situations like losing your passport or encountering delays in its renewal while you’re overseas can be quite challenging. However, as a British citizen, you have a fallback – the Emergency Travel Document (ETD). This article breaks down what an ETD is, when you might need one, and how to go about securing it.

emergency travel document (UK)

Why Might You Need An Emergency Travel Document (UK)?

There are certain circumstances where an Emergency Travel Document becomes a necessity:

  • Your passport has expired, and there’s insufficient time to renew it before your journey.
  • You’ve lost or had your passport stolen, and getting a replacement in time is impossible.
  • Your passport has sustained damage, and your departure date is approaching.

Remember, an ETD is specifically for such emergencies and is valid for a single journey, expiring within a year. If you foresee more travel within that year, you’ll need a standard British passport renewal.

Securing an ETD from Abroad

The ETD is designed for those unplanned moments when you’re stuck without a valid passport. But before seeking one, you should begin the UK passport renewal process . While this is underway and you haven’t yet received your new passport, you can apply for an Emergency Travel Document .

You will need to apply online. Currently, it costs £100 to apply for an emergency travel document.

You might need to attend an appointment at your nearest British embassy, high commission or consulate after you apply online. You’ll be told after you’ve submitted your application whether you need an appointment.

You’ll need to give a contact telephone number and email address as part of your application.

Click here to apply:   https://www.apply-emergency-travel-document.service.gov.uk/

Important Points about the Emergency Travel Document

  • An ETD permits you to travel to a maximum of 5 countries.
  • Depending on the specifics of your application, you might receive the ETD the same day or after a few days.
  • The document is only valid for the exact travel details you’ve given during the application.
  • The ETD allows transit through up to five countries, but the specifics will be printed on the document itself. Altering your travel route after receiving the ETD will necessitate another application.
  • While an ETD facilitates your journey, remember that it doesn’t override visa requirements. You’ll still need to check visa stipulations for countries you plan to visit.

woman at airport with suitcase

Renewing Your British Passport with MyBritishPassport

An Emergency Travel Document is a stop-gap solution. For any subsequent travel, ensure you have your renewed British passport.  MyBritishPassport makes this process seamless:

  • Complete the online application form. Click here to apply online.
  • Pay the appropriate fees using a debit or credit card.
  • MyBritishPassport will thoroughly check your documents, ensuring they’re in order, and then finalize the application for you.
  • We ensure the secure and prompt dispatch of your documents to the relevant UK government office.
  • You’ll receive your new British passport at the address of your choice in a few weeks.
Amazing simplicity from start to finish in the completion of my application for Passport Renewal. Excellent communication and responsiveness throughout the entire process. Was amazed at the short turnaround time in receiving my new passport. Thank you for exceeding my expectations and for providing exceptional service. Graham Sore via Google Reviews

Frequently Asked Questions

How do i get an emergency travel document uk.

Click here to apply: https://www.apply-emergency-travel-document.service.gov.uk/

What is the difference between UK passport and UK travel document?

Conclusion: being prepared with etd knowledge.

Emergencies can happen. If you’re caught overseas without a valid passport, the ETD can be a lifesaver. Always remember, an ETD is a temporary solution. For unrestricted, stress-free travel, ensure your British passport is always up-to-date. Should you have further questions, MyBritishPassport is here to help, with seasoned professionals ready to assist.

Contact MyBritishPassport

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Topic: Emergency Travel Documents Explained (UK)

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ABOUT MYBRITISHPASSPORT

A member of the U.K.PASSPORTS™ group, MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.

The company has gained a reputation as a leading service provider in the industry, with countless verified five-star reviews from satisfied clients worldwide. This speaks volumes about their excellent service quality.

MyBritishPassport has a highly knowledgeable team of British Passport Consultants who are well-versed in all the requirements of the HM Passport Office. They are continuously updated with the latest rules and regulations governing passport issuance, ensuring that their clients receive the most up-to-date advice and guidance.

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  • Visas and immigration
  • Travelling to the UK

Entering the UK

Your identity document (for example your passport or identity card) will be checked when you arrive at a UK port or airport to make sure you’re allowed to come into the country. It should be valid for the whole of your stay.

You may also need a visa to come into or travel through the UK , depending on your nationality.

Check which documents you’ll need to come to the UK .

You do not need to take any Coronavirus (COVID-19) tests or fill in a passenger locator form. This applies whether you are fully vaccinated or not.

What you can bring with you

What you can bring with you depends on where you’re travelling from. You must declare to customs:

  • anything over your duty-free allowance
  • banned or restricted goods in the UK
  • goods that you plan to sell
  • more than €10,000 (or its equivalent) in cash, if you’re coming from outside the EU

You and your baggage may be checked for anything you must declare.

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Apply for an emergency travel document

If you’re abroad, need to travel urgently and have had a valid UK passport in the last 10 years, you can apply for an emergency travel document online.

An emergency travel document is usually valid for one single or return journey. Read more about link opens in a new window who can get an emergency travel document and what they do .

The form will take around 15 minutes to complete.

uk travel emergency document

Step-by-Step Guide: Emergency UK Passport from Abroad

UK Passports

Traveling with a UK passport is relatively easy, considering that it’s rated as the 3rd best passport in the world. If you’re a citizen of the UK, you can travel to 110 countries without a visa and many more countries provide a quick e-visa to UK passport holders.

However, mishaps happen when traveling abroad and you may lose your passport when abroad. This may leave you unable to return back to the UK or even move around in the country where you’re stranded. Fortunately, the UK offers the facility of getting an emergency passport for traveling under exceptional circumstances.

Table of Contents

How to Get an Emergency UK Passport from Abroad?

UK Passport and boarding pass

Let’s look at the requirements for being eligible for an emergency UK passport, how to apply for it, and whether you can get emergency UK travel documents as a non-citizen.

Eligibility Criteria for Obtaining an Emergency UK Passport

To prevent misuse, the UK government will only allow you to apply for an emergency passport under exceptional circumstances. Here are some possible scenarios when you may need an emergency British passport:

Lost or Stolen Passport

If your passport has been lost or stolen while you are traveling outside of the UK, you will need to get an emergency UK passport to continue your journey or return home. It is recommended to report the loss or theft of your passport to the local police and the UK embassy or consulate as soon as possible.

Expired Passport

If your passport has expired and you need to travel urgently, you will need to get an emergency UK passport. It is important to check the entry requirements of your destination country to ensure that an emergency passport is accepted for entry.

Damaged Passport

If your passport has been damaged, for example, if it has been torn, has water damage or the chip is damaged, it may not be accepted for travel. In this case, you will be eligible to apply for an emergency UK passport.

Name Change

If you’ve changed your name and your passport is in your old name, you will need to get an emergency UK passport in your new name.

Urgent Travel

If you need to travel urgently, for example, due to a family emergency or for business reasons, and you do not have a valid passport, you will need to apply for an emergency UK passport.

It’s important to note that an emergency UK passport is only valid for a limited period of time, typically six months. Therefore, you should apply for a full-validity passport as soon as possible after returning to the UK.

Related: Visa-Free Travel: A Comparison of the Most Powerful Passports

Documents Required for an Emergency UK Passport

Two women filling out documents

To obtain an emergency UK passport from abroad, you will need to meet certain requirements and pay a fee. Here are the requirements you need to fulfill and an approximate cost range:

  • British Citizenship : To be eligible for an emergency UK passport, you must be a British citizen. If you are a dual citizen, you should check with the embassy or consulate of the other country to see if you need to obtain any additional documentation.
  • Proof of Identity : You will need to provide proof of your identity, such as a driver’s license or a national identity card. If you do not have any form of identification, you can provide a witness statement from someone who knows you and can confirm your identity.
  • Proof of Travel : You will need to provide proof of your travel plans, such as a flight itinerary or hotel booking. If you are traveling for business, you may need to provide a letter from your employer.
  • 2 Passport Photos : You will need to provide two passport photos that meet the UK government’s passport photo requirements. The photos should be taken within the last month.
  • Payment : You will need to pay a fee for an emergency UK passport and attach the invoice with your application. The fee varies depending on the country where you are applying, but it is generally more expensive than a standard passport fee. The cost of an emergency passport ranges from around £100 to £500.
  • Additional Supporting Documents : Depending on your circumstances, you may need to provide additional supporting documents, such as a police report if your passport was stolen, or a marriage certificate if your name has changed.

Processing times vary, but you should expect to receive your emergency UK passport within a few days. If you need your passport urgently, you can request a same-day or next-day service for an additional fee, which can be up to £200.

The Application Process: Emergency UK Passport From Abroad

Application Process

Once you have everything you need to apply for an emergency UK passport from abroad, there are several steps you must follow to ensure a successful application:

1. Contact the Nearest British Embassy or Consulate

Once you have reviewed the information on the UK government website, the first step is to contact the nearest British embassy or consulate. They will provide you with the necessary forms and instructions on how to proceed.

You can find a list of British embassies and consulates worldwide on the UK government’s website .

2. Complete the Application Form

Once you’ve obtained the necessary forms, you will need to provide personal details, travel plans, and other relevant information. You will also need to provide two passport-sized photos that meet the UK government’s passport photo requirements .

3. Provide Supporting Documents

Depending on your situation, you may need to provide additional supporting documents, such as a police report if your passport was stolen, or a marriage certificate if your name has changed. Make sure to check with the embassy or consulate for any additional requirements.

4. Pay the Fee

You will need to pay a fee for an emergency UK passport, which is generally more expensive than a standard passport fee. The fee varies depending on the country where you are applying but is typically between £100 to £500.

You can pay the fee by credit card, cash, or bank transfer depending on the embassy or consulate. Check with the embassy or consulate for specific payment instructions.

5. Submit the Application

Once you have completed the application form and provided all the necessary supporting documents, you can submit your application to the British embassy or consulate. There are several options for submitting the application form.

You can submit it in person at the embassy or consulate, send it by mail, or use a courier service. Make sure to check with the embassy or consulate for specific instructions on how to send your documents.

It’s also important to note that you should provide emergency contact details when submitting your application so that the UK government can contact you in case of an emergency.

Editor’s Pick: Top Countries Opening Doors for Travelers by Offering Digital Nomad Visa

Must Read: When You Can’t Apply for an Emergency UK Passport From Abroad

While the UK government has provided the facility of getting an emergency passport when abroad, it’s only for exceptional cases. If you’re not in an emergency or can’t provide proof of citizenship, your application for an emergency passport may get rejected.

You can’t apply for an emergency UK passport from abroad if you have:

  • No Proof of UK Citizenship : If you do not have any proof of your UK citizenship, such as a birth certificate or a previous passport, you will not be able to apply for an emergency UK passport from abroad. You will need to contact the nearest British embassy or consulate to discuss your options.
  • Non-Urgent Travel Plans : If your travel plans are not urgent, you may not be eligible to apply for an emergency UK passport. Traveling on a holiday isn’t counted as an emergency! In this case, you will need to apply for a standard UK passport and follow the regular application process, which can take several weeks.
  • A Lost or Stolen Passport With No Remaining Validity : If your passport has been lost or stolen, and it has no remaining validity, you will not be able to apply for an emergency UK passport from abroad. In this case, you will need to contact the nearest British embassy or consulate to discuss your options.
  • Your Previous Passport That Was Revoked : If your previous UK passport was revoked or canceled, you will not be able to apply for an emergency UK passport from abroad. In this case, you will need to contact the nearest British embassy or consulate to discuss your options.

It’s important to note that each situation is unique, and everyone’s circumstances may be different. If you find yourself in one of these situations, it is important to contact the nearest British embassy or consulate as soon as possible to discuss your options.

Other Emergency Travel Documents to Get as a UK Citizen

Documents

While an emergency UK passport is the most common emergency travel document for UK citizens traveling abroad, there are other options available in certain situations. Here are some other emergency travel documents you may consider getting as a UK citizen:

Emergency Travel Document (ETD)

If you have lost your passport or it has been stolen, and you are unable to get an emergency passport in time for your travel plans, you may be eligible to apply for an Emergency Travel Document (ETD). This is a temporary travel document that allows you to travel to your destination and return to the UK.

To apply for an ETD, you will need to contact the nearest British embassy or consulate and fill out an application form. You will also need to provide proof of identity and citizenship, such as a birth certificate or driver’s license. You may also be asked to provide evidence of your travel plans, such as flight or hotel bookings.

Once you’ve submitted your application, it may take up to two working days for your ETD to be issued.

Certificate of Identity

If you are a UK citizen living abroad and do not have a valid passport, you may be able to apply for a Certificate of Identity. This is a document that serves as proof of your identity and citizenship and can be used for travel purposes.

To apply for a Certificate of Identity, you will need to contact the nearest British embassy or consulate and fill out an application form. You may also be asked to provide evidence of your circumstances, such as proof that you are unable to obtain a valid passport.

It can take several weeks to get your Certificate of Identity and you will need to collect it in person from the embassy or consulate.

Consular Birth or Death Registration

If you are traveling abroad and have had a baby or a family member has passed away, you may need to register the birth or death with the nearest British embassy or consulate. This will provide you with an official document that can be used for travel purposes.

The exact requirements and processing times may vary depending on the country and circumstances involved.

It’s important to note that these emergency travel documents are only available in certain situations and should not be relied upon as a substitute for a valid UK passport. If you’re planning to travel abroad, it is always best to ensure that you have a valid passport and any necessary visas well in advance of your travel dates.

Final Thoughts

If you ever lose your passport or get stuck abroad without a valid UK passport, it’s good to know that the UK government allows you to get an emergency passport. While an emergency UK passport is valid and will allow you to travel as you would with a regular passport, it’s best to get your regular passport as soon as possible.

Also, if you are planning your next trip, we recommend transiting via Abu Dhabi. Read through our guide on Abu Dhabi Transit to find out why it is one of the best options for travelers.

How to Get an Emergency UK Passport from Abroad - FAQs

The processing time for an emergency UK passport application from abroad can vary depending on the location and circumstances. In general, it can take anywhere from 24 hours to a few days for the passport to be issued.

An emergency UK passport has a validity period shorter than that of a regular UK passport and can range from a few days to a few months.

You can’t get an emergency UK passport if you aren’t a UK citizen. The UK government provides emergency travel documents only to UK citizens who are in need of urgent travel and cannot obtain a valid passport.

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Phil Buckley

Digital Transformation Manager

Part of Digital Diplomacy

26th April 2016 London, UK

Emergency travel documents online: getting people home the complicated way

This is actually a bit harder than I realised

Last year I wrote a number of ‘Photo casebooks’ talking about what an emergency travel document is , and our plans to digitise the application process for an emergency travel document .

The project is still invitation only, but has now been rolled out worldwide; and at least until our legalisation online project goes live, it is unambiguously the best website the Foreign and Commonwealth Office has ever released 1 . In a series of slightly longer blogs, I’d like to tell you a little more about several aspects of the project: the challenges we have faced, the technical details, our successes, and in at least one case our failures too.

To start with I’d like to write a little about the levels of complexity we have had to deal with. We decided to do the project largely on the belief that we could offer our customers a much better experience, and that the current process was an inefficient use of our staff’s time. Our service owner Rebecca did warn us that issuing a document which allows someone entry into the UK was a complex old business – but armed with our trusty optimism, and the knowledge that the Passport Office were working on digitising the application process for a full passport , we sailed on.

A surprising amount of use cases

One of the first problems we had was that although an emergency travel document has many of its features set very strictly by international agreement, there are at least 6 valid reasons why you might need a document – these include losing your passport or having it stolen but there are more. These different cases need slightly different information to be collected and checked.

Combining these cases with what we are able to offer locally means that we had to cope with a phenomenal number of cases:

  • There are 196 consulates, embassies, and high commissions around the world who can issue an emergency travel document
  • Most consulates will accept online payments for your emergency travel document but others can’t for one reason or another
  • Most consulates offer online appointment booking but a few don’t
  • Some consulates were on a new case management system, while others were on the old. Consulates moved from the old to the new during the course of the project.

To begin with then, the website had to deal with 9 408 (6 x 196 x 2 x 2 x 2) different but perfectly valid customer journeys.

Which countries would you like to go through?

Additionally, an emergency travel document is not like a full passport: it is only valid for a single journey which is printed in the document itself, reading for example ‘Issued for a single journey to United Kingdom arriving on 17-04-2016 2 . Many of our users will simply get a direct flight home, but around half go via another country which must itself be written on the document. In fact, you can transit up to 5 countries using your Emergency travel document as long as they are all specified in it.

In order to collect this information, we needed to make a page which was usable both for people simply flying from Spain to the UK, and those who were on a cruise ship travelling home via 5 separate countries.

For a good deal of the application process we were able to look at the good work done by the Passport Office on their transaction to cancel a lost and stolen passport : we knew they had heavily user-tested their work so we had an excellent chance of it being usable for our users too. The Journey Details page was the most complex in our application however, and it had no precedents at all across government – we had to work it out ourselves.

What you see above is about draft 70: we went through several rounds of user testing just on this screen. As we tweaked and tweaked it, the feedback inched from people failing to complete the page entirely, to ‘this page is very confusing!’, to the above version where eventually we had a run of people who simply wrote ‘no problems’.

The mathematics spiral out of control a little here. Not including the UK, there are 228 different countries and territories in the world , and you could theoretically lose your passport in any of them. Therefore, this page needed to cope not only with people planning to travel from 1 of 228 places to the UK; it also needed to deal with people leaving 1 of those 228 places, transiting 1 of the 227 remaining, making a further transit of 1 of the 226 remaining – I could go on. All in all, this page copes with over 10 trillion different possible journeys. And that’s before we even get to the next question:

Yes – many people need to travel and then return to where they are on the same emergency document. They are allowed 5 transit countries on the return journey too.

I hope that gives some flavour of the challenges we faced but also how interesting the project was; I’ll write again shortly on how we dealt with the different local requirements countries have and how we try and keep up to date with countries changing their laws.

1. There isn’t much competition.

2. If you change your plans after you have got your document – too bad my friend, you have to pay for another one.

23 comments on “ Emergency travel documents online: getting people home the complicated way ”

Hi Tracey and Megan –

Apologies, this blog is run by the digital team and we can’t answer these questions.

Tracey, if you haven’t already done so, can I suggest you contact the Embassy or Consulate nearest to where your daughter is and they will be able to help? We have several offices around the USA, their details are at https://www.gov.uk/government/world/usa .

Megan – in your case, your best bet is to speak to the Consulate which issued your Emergency travel document who will be able to advise.

Sorry I can’t help more, best wishes both –

I have a emergency passport and my final travel date will be May 18. Can I fly anytime before this and land in my designated country with my approved visa or do I have to fly on may 18 specifically?

If I fly on the May 18 I will arrive to my designated country on a different date anyways due to time difference?

I need help.. my 15year old daughter is in the USA and has had her passport stolen and I have no idea how to get her home.. when she’s a minor stuck in another country.. and her visa has ran out. What do I do

Hi ThuongDaLat-

It depends on what you mean:

British citizens in Southeast Asia are able to use our system now; Other countries may have their own digital system – though I don’t know of any who do, either in SE Asia or elsewhere: I think the UK is the first.

Very happy to share our experience with anyone who wants to give it a go though!

Best wishes-

Do you think it will expand the idea in Southeast Asia? I find this idea great but it will be difficult to implement in less developed countries like Southeast Asia.

I’m afraid this blog is run by the Emergency travel documents web team – we do our best but I don’t think we can answer your question. You might do best to contact Eurostar directly?

Best wishes and sorry I can’t do more to help –

great insight. I am seeking advice please. I am British citizen with a biometric passport. I have discovered that my passport went though the washing machine and the photo is now 75% washed out.

I have a colour image of the bio page from this passport before the washing incident. I also have a fully filled in application form for replacement passport.

I am traveling to Belgium tomorrow and return on Eurostar. Will the documents above plus valid EU driving licence be acceptable? If not, what will?

John R – thanks very much for your feedback, that’s great to hear!

Tony –

If you are in the UK you can’t get an Emergency travel document – it’s better in any case to get a full validity Passport which will last for 10 years. Try from https://www.gov.uk/apply-renew-passport ?

Best wishes –

hi sir how long will take for emergency travel doucment to issued? I’m resident in uk but fornght passport expired 6 years ago ?

As a recent user of this service I am happy to confirm that it really is good and took much stress out of a horrible situation – I had my passport stolen on New Year’s Eve/early 1 Jan in Istanbul. Not mugged or anything like that – just pick pocketed in crowds in Taksim Square. Alas had to wait until 3 January to see consulate as they were taking the 2nd as holiday in accordance with UK bank hols, but the process was efficient.

I rang the emergency number, they directed me to the site, I filled in the form and received an email the next day inviting me to interview.

The big worry had been trying to deal with local police: they would not let me report the loss of my passport without having a document from the British Consulate proving I was who I said I was!

In fact in filling the form in I had to give a random police case reference number in order to satisfy the system rule and then explain in a text field what happened.

Incidentally I had no other photo ID – I don’t drive – and don’t have a photocopy of the stolen passport or a copy in Dropbox – and not even a note of the number (this is the first time ever in many years of travelling I didn’t make a copy etc – and look what happened!). But because I was able to tell the consulate – who asked in their email for any further info – things like my national insurance number in addition to when the passport had been issued and where, when I entered Turkey, travel itinerary etc., they managed to retrieve a copy of the stolen passport and everything was plain sailing from there on.

Re police report, I explained the situation and the consulate staff said ‘Sometimes the police here are not very helpful’. It was a relief that I did not need to go back to the police to get the ETD – the consulate said they would issue it that afternoon without a report.

If it had not been for the incident taking place on a Sunday, and the following day being treated as a bank holiday, I would have received the EDT within 36 hours. Very impressive.

Hi Confused, thanks for your comment.

This blog is maintained by the web team rather than by consular staff – however, with thanks to them, the best thing to do here is probably to ring the consulate and make sure that they have availability?

The telephone number will depend on whereabouts in Spain you are (we have several consulates in Spain), but if you start at https://www.gov.uk/government/world/organisations/british-embassy-madrid , there is a list of consulates near the top of the page – click on the nearest one to you, and their office number will be at the bottom of the page.

They can normally issue an ETD within 24 hours though it depends on your exact circumstances.

Thanks and best wishes –

Hi, I’m trying to find any info on how long it takes to get an appointment from the day of application. The website won’t show me appointment times until I pay. I’m due to travel in four days time from Spain to the UK for a wedding, but my passport application got delayed. I don’t want to waste the money & then find out that there are no appointments before I am due to travel. I can’t find any details to contact them either. The regular helpline didn’t have any information on ETDs.

That’s great, thanks. Going on a very long trip soon, hoping I won’t need your service but just planning for the worst! Thanks

I see that you can use the ETD through 5 countries. If I were on a big trip of say nine countries and I lost my passport in country number one, got an ETD to country number 6, could I then get a second ETD to complete the last three countries and head home?

Also, is there a time limit on how long the document lasts, for example if I were on said trip and it were to take six months and I had lost it in month one, would it be valid for my trip home five months later?

Hi Dan –

Thanks for your comment and for these tricky questions! With thanks to my FCO policy colleagues for their help here:

For your first question, an ETD is designed to allow someone to return to the UK or their country of residence – so our normal advice is that 5 countries is sufficient to get home. If you were on a longer trip, our advice would be to alter your plans or apply for a new passport and wait for it to be issued. If this is really impossible it would probably be best thing to give us a ring, and one of the team will try and work out what’s best.

For the second question, the maximum duration allowed is 9 months. This is because some countries require 6 months validity on entry.

I hope that is of use, best wishes-

Hi Williems – if you are already in the UK, you should get a full passport – there is a premium service to get a passport in 1 day: see https://www.gov.uk/get-a-passport-urgently/1-day-or-1-week-service .

Can i get a 7 days fastrack travel document if i leave in the uk and want to travel abroad for burial

as someone who recently had to use this service, i can confirm it is one of the best user interfaces i have had an interaction with. The whole end to end process works (including the people part during the appointment itself) which is such a relief for someone who is completely stressed out as a consequence of losing their passport in the first place! Thanks for this – makes a big difference.

Thank you very much sir.

Hi Andrew –

Thanks for taking the time to comment! Yes- this is a real challenge though also probably the most interesting part of the project.

The next blog will be on how we have attempted to deal with it, but always keen to know when things are and aren’t working – I’ll contact you to make sure we are getting it right for posts in America.

The “different local requirements countries have and how we try and keep up to date with countries changing their laws” will be a challenge and will probably need quite a lot of liaison with posts.

Just as an example; a lot of our customers need to use an ETD to transit through the USA, who (as you know) require a full non-immigrant visa (not an ESTA) which takes at least 3-4 days to obtain and (oddly) while there’s no minimum validity requirement to use either a full validity passport or an ETD for this, the USA visa application online questionnaire asks for 6 months validity (which we provide, as a precaution).

Not easy to include this information in a standardised process without complicating the issue massively. I’m sure there are similar issues at every post. I guess it’s just a matter assessing at which point to tell the customer – “Your issue is complicated – you need to discuss it direct with the Consulate”. The trick is to do this soon enough, so that they leave themselves time. If we don’t provide this information they tend to book an appointment they day before they are due to travel, and come unstuck!

We’re grateful that this piece of work is being done and don’t hesitate to ask us for info on local ‘glitches’ and potential pitfalls. Good luck!

Hi Ed –

Yes, applicants still have to attend an appointment in person and a Consular officer checks their application. However, applicants can now book their appointment online as part of the process, so it should be easier to organise doing this alongside any other things they need to do (getting a police report, for example). There’s another blog coming up in a fortnight or so on how we handle the data if you are interested.

Thanks for taking the time to comment – best wishes-

Excellent work, provided someone sees the customer in person and is satisfied that there is no impersonation of a British Citizen who has provided his passport details to aid unlawful entry. Is the UK Border Force content?

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What Is An Emergency Travel Document In The UK?

Published: November 1, 2023

Modified: December 28, 2023

by Doll Velasco

  • Safety & Insurance
  • Travel Guide

what-is-an-emergency-travel-document-in-the-uk

Introduction

Traveling can be an exciting and enriching experience, but sometimes unexpected circumstances arise that may hinder our plans. In such situations, having the necessary documents to travel becomes crucial. One such document is an Emergency Travel Document (ETD), which is provided by the UK government to its citizens when their regular passport is lost, stolen, expired, or unavailable.

An ETD serves as a temporary travel document, allowing individuals to return to the UK or travel to a specific destination in urgent situations. While it may not be a long-term solution, it plays a vital role in assisting those who find themselves without a valid passport when they need to travel.

In this article, we will delve into the details of what an Emergency Travel Document entails, who is eligible to apply for it, the application process, required documents, processing time, cost, and the validity and usage of this document.

So, whether you’re planning a last-minute getaway or find yourself in an unforeseen travel predicament, understanding the ins and outs of an Emergency Travel Document will prove to be essential information.

Definition of an Emergency Travel Document

An Emergency Travel Document (ETD) is a temporary document issued by the UK government to British citizens who are unable to obtain a regular passport. It serves as an official identification document and allows individuals to travel under emergency circumstances when their regular passport is lost, stolen, expired, or otherwise unavailable.

The ETD is not a substitute for a full-validity passport but is rather a provisional travel document issued on an exceptional basis. It is typically valid for a single journey and a specific length of time, depending on the issuing authority and the purpose of travel. ETDs often come in the form of a one-page document, similar to a passport, containing the traveler’s personal information, photograph, and relevant travel details.

Emergency Travel Documents are recognized by various countries, airlines, and immigration authorities, enabling the bearer to return to the UK or reach their intended destination. However, it’s important to note that not all countries accept ETDs, and travelers may face restrictions or additional scrutiny at immigration checkpoints.

The issuance of an ETD is strictly regulated to prevent misuse or fraudulent activities. The UK government ensures that individuals who are genuinely in need of travel documents are able to obtain them quickly and efficiently while maintaining the integrity of the process.

Next, we will explore who is eligible to apply for an Emergency Travel Document in the UK.

Eligibility for an Emergency Travel Document

To be eligible to apply for an Emergency Travel Document (ETD) in the UK, you must fulfill certain criteria outlined by the government. These criteria ensure that ETDs are issued to individuals facing genuine emergency situations where a regular passport is not available. Below are the key eligibility requirements for obtaining an ETD:

  • British citizenship: You must be a British citizen to be eligible for an ETD. This includes individuals who hold British nationality, British Overseas Territories citizenship, or British Overseas citizenship.
  • Unavailability of a regular passport: You must provide evidence that your regular passport has been lost, stolen, expired, or is otherwise unavailable. It is essential to report a lost or stolen passport to the relevant authorities before applying for an ETD.
  • Urgent travel requirement: You must have an urgent need to travel due to unforeseen circumstances, such as family emergencies, medical emergencies, or essential business or government-related travel.
  • Proof of scheduled travel: You will need to provide documentation, such as flight tickets or a confirmed travel itinerary, indicating your planned departure from or return to the UK. This demonstrates the necessity and urgency of your travel.
  • Age requirements: For applicants under the age of 16, a parent or legal guardian must always apply on their behalf. Applicants aged 16 or 17 may apply independently but may require additional documentation, such as parental consent.

It is important to note that meeting these eligibility criteria does not guarantee the issuance of an ETD. Each application is assessed on a case-by-case basis, and the issuing authority reserves the right to refuse an application if the circumstances are not deemed to be a genuine emergency or if the application is incomplete or inaccurate.

Now that we understand who is eligible to apply for an ETD, let’s explore the application process in the next section.

Application Process for an Emergency Travel Document

Applying for an Emergency Travel Document (ETD) in the UK involves a straightforward process that can be completed either online or in person. Here is a step-by-step guide to help you through the application process:

  • Fill out the application form: Start by completing the application form for an ETD. This can be done online through the official government website or by obtaining a paper form from a nearby passport customer service center.
  • Provide necessary information: The application form will require you to provide details such as your full name, date of birth, contact information, reason for travel, and any supporting documentation, such as proof of scheduled travel.
  • Upload a suitable photograph: You will need to submit a recent passport-sized photograph that meets the UK passport photo requirements. This photo should be clear, in color, and taken against a plain background.
  • Pay the application fee: There is a fee associated with applying for an ETD, which can be paid online using a credit or debit card. The fee may vary depending on factors such as the urgency of travel and the location where the application is submitted.
  • Schedule an appointment (if required): If you are applying in person at a passport customer service center, you may need to schedule an appointment in advance. This ensures that your application is processed efficiently and allows for any additional documentation or verification if needed.
  • Submit your application: Once you have filled out the form, attached the necessary documents, and paid the fee, you will need to submit your application. This can be done online or in person, depending on the method you chose.

After submitting your application, it will be reviewed by the UK Passport Office. If everything is in order and your application is approved, you will receive your Emergency Travel Document within a specified processing time. However, in some cases, additional documentation or verification may be required, which may extend the processing time.

Now that we have covered the application process, let’s move on to the required documents for an ETD application.

Required Documents for an Emergency Travel Document Application

When applying for an Emergency Travel Document (ETD) in the UK, you will need to provide certain documents to support your application. These documents are necessary to verify your identity, confirm the urgency of your travel, and ensure the accuracy of information provided. Here are the key documents typically required for an ETD application:

  • Proof of identity: You will need to submit documents that establish your identity, such as a valid driver’s license, national identity card, or expired passport. These documents should include your full name, date of birth, and a recognizable photograph.
  • Proof of UK citizenship: To confirm your British citizenship, you will need to provide evidence such as a previously issued passport, a UK birth certificate, or a certificate of registration/naturalization.
  • Police report (if applicable): If your regular passport was lost or stolen, it is advisable to include a copy of the police report as proof of the incident.
  • Proof of scheduled travel: To demonstrate the urgency of your travel, you should provide supporting documentation such as flight tickets, hotel bookings, or official invitations from a foreign country. These documents should clearly indicate your travel dates and the purpose of your trip.
  • Photograph: You will be required to provide a recent, passport-sized photograph that meets the UK passport photo requirements. The photograph should show your full face, with no hats, sunglasses, or heavy accessories obstructing your face.
  • Completed application form: Ensure that you have filled out the ETD application form accurately and completely. Any missing or incorrect information may lead to delays or the rejection of your application.

It’s important to note that additional documents may be requested depending on the specific circumstances of your application. If you are unsure about which documents to provide, it is recommended to consult the UK Passport Office or seek guidance from a passport customer service center.

Now that we have covered the required documents, let’s move on to the processing time for an ETD application.

Processing Time for an Emergency Travel Document

The processing time for an Emergency Travel Document (ETD) in the UK can vary depending on various factors, including the volume of applications, the urgency of travel, and the location where the application is submitted. It is essential to allow enough time for the processing of your ETD, taking into account any potential delays that may occur. Here is an overview of the processing time for an ETD application:

Standard Processing Time:

The standard processing time for an ETD application is usually around 4 to 6 working days from the date of submission. This timeframe may vary depending on the workload at the UK Passport Office and the completeness of your application. It is advisable to submit your application well in advance to ensure you receive your ETD in a timely manner.

Urgent Processing:

If you have an immediate need to travel due to a genuine emergency, you may be eligible for expedited processing of your ETD application. Urgent processing may be available at certain passport customer service centers or through online applications. The processing time for urgent applications can range from 24 hours to 48 hours, depending on the circumstances. However, it’s important to note that urgent processing is subject to additional fees.

Delays and Exceptions:

In some cases, there may be delays in the processing of ETD applications. This can happen if additional documentation or verifications are required, or if there is a high volume of applications during peak travel seasons. It is always recommended to allow a sufficient buffer time to accommodate any unforeseen circumstances.

To track the progress of your ETD application or inquire about the status, you can use the online tracking system provided by the UK Passport Office.

Now that we have covered the processing time, let’s move on to the cost associated with obtaining an ETD.

Cost of an Emergency Travel Document

Obtaining an Emergency Travel Document (ETD) in the UK incurs a cost, which varies depending on several factors. The fees associated with an ETD cover the processing and issuance of the document, as well as any additional services that may be required. Here is an overview of the cost of obtaining an ETD:

Standard Application Fee:

The standard application fee for an ETD is currently £100. This fee is applicable for both adult and child applicants and covers the processing and issuing of the document. It is essential to note that this fee is subject to change, and it is recommended to check the official UK government website for the most up-to-date information.

Urgent Application Fee:

If you require expedited processing of your ETD due to an urgent travel need, you may be eligible for an urgent application. The fee for urgent processing is higher than the standard fee and is currently £142 for adult applicants. This fee covers the additional costs associated with the expedited processing and issuance of the document.

Additional Services:

In some cases, you may require additional services when applying for an ETD. For example, if you need to provide biometric information (such as fingerprints) during the application process, there may be an additional fee associated with this service. Additionally, if you choose to have your ETD delivered through a secure courier service instead of regular mail, there may be an extra fee for this service.

Payment Options:

The application fees for an ETD can be paid using a credit or debit card during the online application process. If you are applying in person at a passport customer service center, you may have the option to pay by card or through other accepted payment methods as specified by the center.

It’s important to note that the fees mentioned here are for guidance purposes, and they may change over time. Therefore, it is advisable to check the official UK government website or contact the relevant authorities for the most up-to-date information on the cost of obtaining an ETD.

Now that we have covered the cost associated with an ETD, let’s move on to discussing the validity and usage of an ETD.

Validity and Usage of an Emergency Travel Document

An Emergency Travel Document (ETD) is a temporary travel document that serves as a substitute for a regular passport in emergency situations. Understanding the validity and usage of an ETD is essential to ensure a smooth and hassle-free travel experience. Here is a breakdown of the validity and usage of an ETD:

Validity Period:

The validity period of an ETD can vary depending on the issuing authority and the purpose of travel. Generally, an ETD is valid for a single journey and for a specific duration. This duration is typically determined based on the urgency of travel and may range from a few days to a few months. It is crucial to check the validity period mentioned on your ETD and ensure that it covers the entire duration of your intended travel.

Accepted by Countries and Airlines:

An ETD is recognized by various countries and airlines as a valid travel document. However, it is important to note that not all countries accept ETDs, and some countries may impose additional entry requirements or conditions. Before traveling, it is advisable to check the specific entry requirements of your destination country and consult the relevant embassy or consulate for the most up-to-date information.

Restrictions and Additional Scrutiny:

While an ETD allows individuals to travel in emergency situations, it is essential to be aware that certain restrictions and additional scrutiny may apply. Immigration authorities in some countries may subject ETD holders to further checks and questioning upon arrival. It is important to remain cooperative and provide any additional information or documentation requested by immigration officials to ensure a smooth entry process.

Limitations on Multiple Destinations:

One important aspect to note is that an ETD is generally issued for a specific destination mentioned in the application. If you intend to visit multiple countries or have a layover in a different country, it is crucial to ensure that your ETD covers all the necessary destinations. In some cases, it may be necessary to obtain visas or transit permits for countries not covered by your ETD.

Return to the UK:

An ETD can also be used to return to the UK in emergency situations when a regular passport is not available. It allows British citizens to re-enter their home country, provided they meet the immigration requirements for entry. It is advisable to contact the nearest UK embassy or consulate if you encounter any difficulties when trying to return to the UK using an ETD.

As the ETD is a temporary travel document, it is important to consider obtaining a regular passport as soon as possible once you return to the UK or after resolving the circumstances that led to the need for an ETD.

Finally, let’s wrap up this article.

In situations where unexpected circumstances arise and a regular passport is lost, stolen, expired, or unavailable, an Emergency Travel Document (ETD) serves as a temporary solution for British citizens to travel under urgent circumstances. While it is not a substitute for a full-validity passport, an ETD plays a crucial role in assisting individuals who find themselves in emergency travel situations.

We have covered various aspects of an ETD, including its definition, eligibility criteria, the application process, required documents, processing time, cost, and validity and usage. It is important to note that each application is assessed on a case-by-case basis, and meeting the eligibility requirements does not guarantee the issuance of an ETD.

When applying for an ETD, it is crucial to provide accurate and complete information, along with the necessary supporting documents. Allowing sufficient time for processing and being aware of any additional requirements or restrictions is essential to ensure a smooth travel experience.

While an ETD is recognized by many countries and airlines, it is important to check the specific entry requirements of your destination before traveling. Some countries may impose additional conditions or restrictions on ETD holders, and failure to comply with these requirements may result in denied entry.

Once your travel has been completed or the circumstances that led to the need for an ETD have been resolved, it is recommended to obtain a regular passport as soon as possible to avoid any future travel difficulties.

Understanding the ins and outs of an Emergency Travel Document is vital for anyone who may find themselves in an urgent travel situation. By familiarizing yourself with the eligibility criteria, application process, required documents, and other aspects of an ETD, you can navigate through emergency travel scenarios with greater ease and confidence.

Remember to always stay informed, plan ahead, and seek guidance from official sources if you have any questions or concerns regarding an ETD or any other travel-related matters.

Safe travels!

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https://dataingovernment.blog.gov.uk/emergency-travel-documents-service-service-assessment/

Emergency Travel Documents Service - Service Assessment

An emergency travel document (ETD) enables you to get back to the UK or your country of residence from wherever you are if your passport is not available for one reason or another. It is only usable for a defined journey which is written into the document: when you get back, the document is withheld by Border Force and later destroyed by the Passport Office (HMPO). It is more expensive than a passport and so is usually for emergencies. The service has a very wide user base, including:

  • people who have lost their passport when travelling
  • expatriates who have to return home urgently and find their passport has expired
  • children of expatriates who have never had a British passport but need to travel urgently to the UK
  • prisoners about to be expelled from a country
  • people involved in a crisis situation abroad

Department / Agency: FCO

Date of Original Assessment: 21/07/2015

Date of Reassessment: 21/09/2015

Assessment Stage: alpha

Result of Original Assessment: Not Pass

Result of Reassessment: Pass

Lead Assessor: L.Scott (Original) / M. Knight (Reassessment)

Service Manager: R. Sayce

Digital Leader: A. Daniels

Reassessment Report

21st September 2015

The Emergency Travel Documents Service has been reviewed against points 1, 2, 3, 6, 12 and 14 of the Service Standard which were not passed at the original assessment.

After consideration the assessment panel has concluded that the Emergency Travel Documents should proceed to private beta.

The service does not yet meet point 3 of the standard because some key roles were missing from the team currently delivering the service. The panel believes that the service is now ready to proceed to gather more feedback from a limited private beta, in line with the conditions set out below.

The service team presented the details of the recent assisted digital user research done with the Age Concern centre close to Alicante in Spain. The panel were impressed with the efforts that the team has made to identify user needs for support, and to test the service with users who are, by the nature of the service, not UK based at the time of use. The team are participating in a cross-government group to share findings and identify best practice for researching assisted digital users overseas, which will contribute towards greater consistency for British users needing government support from abroad. It was noticeable that the assisted digital work done had delivered a better service for all users, not just assisted digital users, and the panel would like to encourage the team to continue this good work in the next phase.

Some concerns remain over the way the team had approached the alpha. The aim in alpha stage should be to prototype and explore approaches to meeting user needs, rather than to produce production ready code and functionality. The panel were also concerned at the balance of the team. In particular, the panel was concerned about the way that development resource was prioritised, and other important skill sets were not present throughout the alpha (for example, content design, design and user research).

The panel looks forward to seeing some of the improvements mentioned in the assessment (for example, the removal of the need to enter duplicate information to book an appointment at the end of the flow). As the team move forward into beta, the panel would encourage the team to continue to test and iterate the current journey in addition to adding new features, as well as balancing the skills available to the team.

Recommendations

The service should address the following recommendations ahead of the beta assessment.

Private beta

  • The private beta must be limited in scope by users and time, with an overall plan to be agreed with GDS before entering the private beta.

User research

  • The team should create a plan for future user research, including assisted digital research. This should include face to face research in the UK with potential users to compliment the existing WhatUsersDo work. Participants must include less experienced travellers, people with low and no digital skills who are likely to need assistance, and people with a range of disabilities and access needs. The research must cover finding the new service, and test the service on the device the potential user is likely to have access to while travelling.
  • The team must carefully test any support for ‘proxy’ applications before including it in the private or public beta. This could introduce significant confusion into an otherwise simple service.
  • In addition to completing and acting on the planned research with Age Concern in Alicante, we recommend the team does research in countries where access to digital services can be more problematic, for example by continuing with the plans for sessions in Addis Ababa and Islamabad.
  • At this early stage, the team is considering different design options for assisted digital support, largely based on existing support through consulates and contact centres. As the service develops, the team must demonstrate how support is being designed and iterated to meet user needs.
  • The Service Manager should prioritise the recruitment of design and content design resource for the team for private beta and future phases. Borrowing patterns from other services or having a designer ‘look in’ on the service are not substitutes for these necessary skill sets, and this will become more important in future phases. These designers should actively participate in user research.

Tools and systems

  • The team should reconsider their decision to send personal data by email in the clear; sending this by email poses a risk to the security of the data. The team should instead consider sending a receipt only.
  • The team should note that the GOV.UK APIs that they rely on are unsupported, and as a result may break or change without notice. The service should have plans in place to identify if this happens and also consider what the impact on users might be if the APIs change significantly.

Simple and intuitive service

  • The team work on the content of the service with a content designer. Particular issues include poor validation messages, content not to GOV.UK style, and long headings.
  • The team review the design feedback document that will be sent separately. Particular issues include frustrating summary screen, validation that can be distracting, and handling of approximate information.

This is a complex service and it was great to see the work that has gone into developing it. The panel hope that the pass at alpha and the recommendations above encourage the team on their journey towards a beta assessment. The panel look forward to hearing about the private beta when the team return for the beta assessment.

Summary of Original Report

21st July 2015

After consideration the assessment panel has concluded that the Emergency Travel Documents Service is not yet on track to meet the Digital Service Standard at this early stage of development.

User needs and user research

Point 1 - Understand user needs. Research to develop a deep knowledge of who the service users are and what that means for the design of the service.

Point 2 - Put a plan in place for ongoing user research and usability testing to continuously seek feedback from users to improve the service.

Point 12 - Create a service that is simple and intuitive enough that users succeed first time.

The service team has identified the top user need for the service (I need to travel on a booked journey without a passport) and have identified improvements to be achieved and current pain points e.g. reducing waiting time in the consulate. The vision for the future service (to apply online, be verified remotely, digital photos, pay online, receive an emergency travel document (ETD) at departure destination) is compelling.

However, the panel could not see how the team had used research and discovery to evidence and validate these needs and pain points. We reviewed the report from IFF, which suggested that users feel reassured attending the consulate, and showed little appetite for a digital service. More research is needed to understand the needs of users, and ensure that the service design meets these.

Relying on remote, scenario-based user research means the team aren’t exposed to the needs of their genuine users, and that the users doing the testing are not fully engaged with the service (e.g. where they select a country at random).

The team have also not researched specifically with lower-skilled or lower-confidence users, or those with assisted digital needs. As such the prototype service lacked informed assisted digital support routes to test and iterate, instead relying on users requiring assisted digital support to use the inferior paper service.

The alpha is the time to get a deep understanding of users and their needs, and the landscape for transforming the digital service. The service team has spent much of the alpha building the real service, missing the objective of an alpha. The service team hasn’t used the alpha to explore many of the identified user needs.

The prototype demonstrated seemed to focus on feature completeness rather than building something that would help the team learn about their users. The panel were unclear why many paths of the journey were built if they weren’t being tested at alpha. The panel would recommend the service team investigate using the GOV.UK prototyping kit. This would deliver a more functional prototype that is more realistic than the client-side javascript solution demoed.

The prototype does not yet include the most complex elements, such as payments and photo upload. The team had surveyed previous users and had an understanding that digital confidence decreased when abroad, with particular concerns around the potential data costs of completing a form online.

The team has iterated the prototype frequently, although much of this was addressing smaller content changes. Many identified needs have been left for beta development. The team has identified some user groups to engage with in beta, e.g. farmers in Africa and expats in Spain. We’d encourage far more of a focus on non-scenario based research. A user researcher joining the team is essential.

The team were concerned that the service planned to stop using the prototype and only use production code going forward. Prototyping and testing regularly with users is an important part of the process for the entire development of a service. Whilst testing with production code may appear to save time, it increases the risk of building the wrong thing, and it slows down the time taken to iterate changes for user research.

Significant portions of the service overlap with two existing services - passport renewals and lost and stolen passports. The panel would have liked to have seen more evidence of the team having engaged with these existing services and incorporating their findings from user research. The service team mentioned they had engaged in trying to share code, but at alpha stage learning about existing research and design patterns would be more valuable.

Point 3 - Put in place a sustainable multidisciplinary team that can design, build and operate the service, led by a suitably skilled and senior service manager with decision-making responsibility.

Understandably for a small team, there are many overlapping roles. There are however key roles (including design, content design, user research and data analysis) that are not represented on the team, with responsibility being shared for theses between the product manager (FCO) and the business analyst (supplier side).

A user researcher, working at least 3 days a week, is currently missing, and is a vital role on a service team. This would reduce the reliance on an outsourced user research company and help address some of the concerns the panel had around the research methodologies used. Having a user researcher on the team would have helped the service team better target their research in alpha.

Currently a content editor at FCO reviews the content. A content designer should be working more closely with the service team to design content to ensure the service meets user needs, rather than providing a proof read at the end of the process. The service has particular challenges around supporting applications from people applying on another person’s behalf - we recommend further research in this area.

The service uses the GDS design patterns and toolkit, however there are small inconsistencies that will need to be addressed. The panel will send through design recommendations separately, as well as a review of the service’s content.

Point 6 - Evaluate what tools and systems will be used to build, host, operate and measure the service, and how to procure them.

The panel believes the front-end of this application is over-engineered. The team should reconsider the technology choices used and build for progressive enhancement. For example, the use of an isomorphic front-end complicates the build and will make it more difficult to iterate.

The majority of the journey could be delivered as HTML, with JavaScript used to enhance aspects (e.g. validation). There is no need to deliver the entire journey using JavaScript. No allowance was made for users who have JavaScript enabled but don’t receive it.

The architecture includes a Scala backend. The choice of language itself is not unreasonable in this case, but Scala is a very difficult skill to recruit for and makes it more difficult to move from an incumbent supplier, so the team should weigh this against potential recruitment problems.

There are a number of services that need to be called in order to complete a transaction or submit an application, e.g. create a PDF, send an email, insert into the case management system. There is no plan to keep data consistent between these services or deal with a partial failure. If one of the services fails this has an affect on the whole transaction, e.g. the case management system fails but the email confirmation succeeds. This needs to be addressed.

At the moment there is no data store on the server and it is important to address audit of applications. Mismatches between the case management system and the web front-end will otherwise be very difficult to identify.

Digital take-up

Point 14 - Encourage all users to use the digital service (with assisted digital support if required), alongside an appropriate plan to phase out non-digital channels/services.

The panel did not hear a compelling reason for the lack of a plan to increase digital take-up to 100%. In particular, it was not clear why there shouldn’t be an ambition to remove the paper channel (where anyone needing help accessing the digital service would be supported via the assisted digital channel, and understanding that paper is not an appropriate assisted digital support route).

The panel recommends that the service address the following:

  • Hire a user researcher to work alongside the service team.
  • Research all user journeys, including the least happy path.
  • Using appropriate recruitment methods, carry out research with users with all levels of digital skills and confidence (including those who would seek support from third parties or friends and family) to inform the design of both the on-screen service and any assisted digital support.
  • Ensure ongoing research to account for extra service complexity as new features are added.
  • Collaborate with the Home Office to learn from the user research carried out for the ‘lost and stolen passport’ service.
  • Hire a content designer to work alongside the service team.
  • The panel were concerned about mailing large amounts of personal data being sent between the embassy and to the recipient in the clear. The panel recommend sending notifications only and that users log in to get the data. The panel noted that this step is short term until the case management system is in place. It might be better to mock the interface to the case management system for testing and omit the email stage.
  • The session caching server will hold very sensitive data, by default the server is designed to exist within a trusted environment. Security around this store needs to be defined.
  • Reconsider the technology choices for the front end. Build for progressive enhancement. The team should discuss this further with GDS.
  • Consider using the GOV.UK prototyping kit for future prototypes.
  • Consider the licence you need to open your source code.
  • Establish a plan to achieve 100% digital take-up.

There are positives to the work the team has done so far, for example, the team showed empathy with the distress many users would be experiencing, especially if they were in need of an emergency travel document as a victim of crime, and as mentioned earlier the vision for the future service is compelling.

It was also positive to see the collaboration in the team and to hear how all team members understood the value of their work and how it relates to the overall vision, and were able to contribute ideas and suggest change.

The panel were pleased to hear that the team have already put a lot of thought into how they will measure success, and are speaking to the Performance Platform to share data in the open.

However, as detailed above there are a number of areas where the team should carry out further work, in the alpha stage, to ensure that the service is well positioned for beta development, and delivers a high quality service which will meet user needs.

Digital Service Standard criteria

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United Kingdom

Travel Advisory July 26, 2023

United kingdom - level 2: exercise increased caution.

Reissued with obsolete COVID-19 page links removed.

Exercise increased caution in the United Kingdom due to terrorism.

Country Summary:  Terrorist groups continue plotting possible attacks in the United Kingdom. Terrorists may attack with little or no warning, targeting tourist locations, transportation hubs, markets/shopping malls, local government facilities, hotels, clubs, restaurants, places of worship, parks, major sporting and cultural events, educational institutions, airports, and other public areas.

There is also a risk of isolated violence by dissident groups in Northern Ireland, focused primarily on police and military targets.

Read the  country information page  for additional information on travel to the United Kingdom.

If you decide to travel to the United Kingdom:

  • Be aware of your surroundings when traveling to tourist locations and crowded public venues.
  • Follow the instructions of local authorities.
  • Monitor local media for breaking events and adjust your plans based on new information.
  • Enroll in the  Smart Traveler Enrollment Program  ( STEP ) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on  Facebook  and Twitter.com/Travelgov
  • Review the  Country Security Report  for the United Kingdom.
  • Visit the CDC page for the latest  Travel Health Information  related to your travel and return to the United States.
  • Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .

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Quick Facts

Must be valid for the duration of your stay in the United Kingdom   (If you have onward travel to countries outside the United Kingdom, you should check the passport validity requirements for each additional country on their respective information pages.)

Must have at least one page

Not required for stays less than six months.

Embassies and Consulates

U.s. embassy london.

33 Nine Elms Lane London, SW11 7US United Kingdom Telephone: +(44)(20) 7499-9000 Emergency After-Hours Telephone: +(44)(20) 7499-9000 Fax: +(44) (20) 7891-3845 Email:   [email protected]

U.S. Consulate General Edinburgh, Scotland 3 Regent Terrace, Edinburgh EH7 5BW Scotland Telephone: 013-1556-8315 / from the United States: 011 (44)(13) 1556-8315 Emergency After-Hours Telephone:  020-7499-9000 / from the United States: 011 (44)(20) 7499-9000 Fax: 0131-557-6023 /from the United States: 011 (44) 131-557-6023 Email:   [email protected]

U.S. Consulate General Belfast, Northern Ireland Danesfort House, 223 Stranmillis Road, Belfast BT9 5GR Northern Ireland, United Kingdom Telephone: 028-9038-6100 / from the United States: 011 (44)(28) 9038-6100 Emergency After-Hours Telephone: 01253-501106 / from the United States: 011 (44) 1253-501106 Fax: 028-9068-1301 / from the United States: 011 (44)(28) 9068-1301 Email: [email protected]

Destination Description

Learn about the U.S. relationship to countries around the world.

Entry, Exit and Visa Requirements

  • To enter the United Kingdom, your passport must be valid for the entire duration of your planned stay.
  • Starting June 2019, U.S. passport holders will be able to use the ePassport Gates upon arrival in the United Kingdom. U.S. citizens who had previously registered for the UK’s Registered Traveller Service (RTS) should now also use the ePassport Gates on arrival in the UK.
  • If you are planning onward travel after departing the UK, note that many other countries require at least six months’ remaining validity on your passport to enter. If you are bound for Continental Europe, please see our  U.S. travelers in Europe page for additional details.
  • Visas for specific categories of visitors must be obtained prior to travel. Visit the  UK Visas and Immigration (UKVI) website to determine if you need a visa to enter the United Kingdom. We cannot intervene on your behalf when you apply for a UK visa, nor can we advocate for your admission into the UK if you are denied entry.
  • Students and prospective students should visit the  UKVI website  to determine if they need a visa.
  • For some U.S. travelers, especially students, an entry stamp is required.  Please consult this website  for more information.
  • Unpaid and paid workers, interns, volunteers, charity workers, and temporary workers can find information about obtaining a visa on the  UKVI website .
  • Visitors traveling to the United Kingdom to get married, even if they do not plan to reside there, must obtain a visa in advance. See the  UKVI website  for visa information.
  • Surcharges apply to certain categories of visas, generally those involving work, study, or residency for more than six months. More information is available on the  UKVI website  and in our Health section below.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents of the United Kingdom.

Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Terrorist groups continue plotting possible near-term attacks in Europe. The UK Security Service publishes specific reasons for any changes in the threat level and recommended actions for the public via its  UK threat levels website .

There is the potential for  isolated violence  related to the political situation in Northern Ireland. The Police Service of Northern Ireland assesses there is a continued threat of violence from dissident groups in Northern Ireland, focused primarily on police and military targets, and may involve the use of  firearms  and  explosives . Tensions may be heightened during the summer marching season (April to August), particularly on and around the July 12 public holiday.

Avoid areas of demonstrations  if possible, and be careful within the vicinity of demonstrations. Demonstrations occur frequently in and around city centers and areas where tourists frequent. Even demonstrations intended to be peaceful can turn confrontational and possibly escalate to violence.

The phone number for  police/fire/ambulance emergency services  is  999  in the United Kingdom and  112  in Gibraltar. You should also use these numbers to report security threats or suspicious packages. Also see information for  contacting police from abroad .

  • Be cautious and aware of your surroundings.
  • Be vigilant, as  pickpocketing ,  mugging,  and “snatch and grab” theft of mobile phones, watches and jewelry can occur.
  • Do not leave bags unattended in restaurants, pubs, hotel lobbies, and parked cars.
  • Be alert to other criminal schemes, such as  impostors  posing as undercover police officers and “fining” tourists for bogus minor offenses. A legitimate Metropolitan Police Services officer will never demand an immediate cash payment.
  • Use only licensed Black Cabs or pre-ordered car services (minicabs) . Unlicensed taxis or private cars posing as taxis may offer low fares, but in some instances, travelers have been  robbed  or  sexually assaulted  while using these cars. See Transport for London for additional information on cabs and car services .
  • Avoid using ATMs that look temporary in structure or location  or are located in isolated areas – they may not be legitimate. Use ATMs located inside a bank branch.

Scams : Before sending any money to individuals you have never met in person, visit the  Embassy London website  for more information about  internet financial scams  and how to protect yourself.

See the  Department of State  and the  FBI  pages for information on scams.

Victims of Crime : Report crimes to the local police at 999 (United Kingdom) or 112 (Gibraltar) and contact the U.S. Embassy at +(44) (20) 7499-9000.

  • Local authorities are responsible for investigating and prosecuting crimes.

See our webpage on  help for U.S. victims of crime overseas .

  • help you find appropriate medical care
  • assist you in reporting a crime to the police
  • contact relatives or friends with your written consent
  • explain the local criminal justice process in general terms
  • provide a list of local attorneys
  • provide our information on  victim compensation programs in the United States
  • The Victim Support website  is maintained by an independent UK charity to help people cope with the effects of crime
  • A Northern Ireland-based independent charity maintains a similar  victim support website
  • In Scotland, victims of crime should contact  Victim Support Scotland
  • provide an emergency loan for repatriation to the United States and/or limited medical support if you are destitute
  • help you find accommodation and arrange flights home
  • replace a stolen or lost passport

Domestic Violence:  U.S. citizen victims of domestic violence may contact the Embassy for assistance.

Tourism:  The tourism industry is generally regulated and rules are regularly enforced. Hazardous areas/activities are identified with appropriate signage and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance . 

Local Laws & Special Circumstances

Criminal Penalties:  You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. 

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

  • You will be arrested if you bring pocket knives, blades, mace or pepper spray canisters, or any part of a gun into the United Kingdom . Please refer to the UK government publication  Travelling to the UK , which details the items visitors are prohibited from bringing into the United Kingdom.
  • Penalties against  alcohol-related  and other  in-flight  crimes committed aboard aircraft to and from the United Kingdom are stiff and are enforced with  prison sentences . Please also see  our information on U.S. customs regulations  covering your return to the United States.
  • Controlled Substances: UK law prohibits possession and trafficking of controlled substances and narcotics, including some substances that may be legal to possess under the law of certain U.S. states. More information on controlled substances is available here . Individuals who violate UK drug laws may face penalties including fines or prison sentences.

Arrest Notification:  If you are arrested or detained in the United Kingdom, ask police or prison officials to notify the U.S. Embassy immediately. See our  webpage  for further information.

Special Circumstances:

  • The legal drinking age in the United Kingdom is 18. Parents and organizers of school trips should read our  Students Abroad website  to help plan a safe and enjoyable experience.
  • Scotland’s “drink drive limit” law was amended to a lower level (roughly .05 BAC) and is stricter than the rest of the United Kingdom (roughly .08 BAC). This means that  driving after even one drink  can result in a charge of driving under the influence.
  • The United Kingdom has very strict gun control laws, and importing firearms is extremely complicated.  Information on applying for a firearm and/or shotgun certificate can be found on the  London Metropolitan Police Firearms licensing webpage .  Licenses from England or Wales may not be valid in Scotland; please check with the appropriate authorities.  For firearms certificates for Scotland, please check with  Police Scotland .

Faith-Based Travelers:  See our following webpages for details:

  • International Religious Freedom Report  – see country reports
  • Human Rights Report  – see country reports
  • Hajj Fact Sheet for Travelers
  • Best Practices for Volunteering Abroad

LGBTI Travelers:  There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in the United Kingdom.

See our  LGBTI Travel Information  page and section 6 of our  Human Rights report  for further details.

Travelers Who Require Accessibility Assistance:

  • UK law requires that all public service providers (except in the transportation sector) make “reasonable adjustments” to ensure their services are available to persons with disabilities.  Nevertheless, code exemptions permit many older buildings to have steps up from the street.
  • Getting around in cities may be difficult at times because sidewalks can be narrow and uneven.
  • Most London Underground and UK National Rail System stations are not readily accessible for people with disabilities.  Many stations do not have elevators, and have stairways and long corridors for changing trains or exiting to the street. Many UK buses are equipped with lowering platforms for limited-mobility or sight- or hearing-disabled travelers.
  • Many taxis have swivel-entry seats or retractable ramps to ease entry.
  • Disabled parking permits (known as “blue badges”) are issued by local government councils throughout the country. Visit the  UK government website  for contact information. Some councils may not offer permits to temporary visitors.

The  Transport for London  and  National Rail  websites provide information for passengers with disabilities.

Students:  See our  Students Abroad  page and  FBI travel tips .

Women Travelers:  See our travel tips for  women travelers .

While medical services are widely available,  free medical care  under the National Health System (NHS) is allowed only for UK residents, certain EU nationals, and some visa holders.

An NHS surcharge is assessed on certain visa applicants at the time of application.  Tourists and short-term visitors will not be assessed the surcharge, but will be charged 150 percent of the cost of any medical treatment they receive from the NHS. Unpaid balances of £1,000 or more can result in being barred from return to the United Kingdom.

  • The U.S. government does not pay medical bills, and U.S. Medicare is not valid overseas.

Medical Insurance:  Make sure your health insurance plan provides  coverage overseas . Most care providers overseas only accept  cash payments . See our webpage for more information on insurance coverage overseas.

  • We strongly recommend  supplemental insurance  to cover medical evacuation.

Carry  prescription medication  in original packaging, along with your doctor’s prescription. Traveling with sufficient supplies to last the duration of your trip is recommended. Mailing prescriptions is prohibitive and may be delayed or rejected by British customs.

Certain prescriptions available in the United States are classified as a "controlled drug"  in the United Kingdom and cannot be brought into the country without applying for and obtaining a prior license. This includes prescriptions for medical marijuana or products containing CBD and THC.  Please visit the https://www.gov.uk/travelling-controlled-drugs for additional information. 

Vaccinations:  Be up-to-date on all  vaccinations  recommended for international travel by the U.S. Centers for Disease Control and Prevention.

Further health information:

  • World Health Organization
  • U.S. Centers for Disease Control and Prevention  (CDC)

Travel and Transportation

Road Conditions and Safety:  Road conditions in the United Kingdom can differ significantly from those in the United States.

  • In contrast to the United States, UK traffic drives on the left.  Read the  Highway Code  before driving.
  • Emergency call boxes  (orange telephone booths with “SOS” printed on them) are found at half-mile intervals along motorways. White and blue poles point in the direction of the nearest call box. Call boxes dial directly to a motorway center. Use these phones rather than a personal cell phone, because motorway center personnel will immediately know your exact location.
  • Generally,  pedestrians do not have the right of way  and should not expect vehicles to stop for them.

Many U.S. citizen pedestrians are injured, some fatally, every year in the United Kingdom, because they forget that oncoming  traffic approaches from the opposite direction  than in the United States.  Exercise extra care when crossing streets; remain alert and look both ways before stepping into the street.

Traffic Laws: 

  • UK penalties for driving under the influence of  alcohol  or  drugs  are strict and often  result in prison sentences .
  • Using a  hand-held cell phone  or similar device while driving is  illegal  in the United Kingdom. Only hands-free phones may be used. You will be  fined , or in the case of an accident,  arrested  and serve time in  prison .
  • The speed limit on highways/motorways in the United Kingdom is 70 mph, or lower when posted.
  • You will be  detained  and  arrested  if you cannot provide a UK address to receive a subpoena or are about to depart the United Kingdom and have to be brought to court quickly for a motoring offense.
  • In Central London, a congestion charge is levied on all drivers who pass through the congestion zone. You will be  fined  or  arrested  if you do not pay the charge. See  Transport for London  for more information about driving in London.

Public Transportation:  Public transport in the United Kingdom is extensive.

  • Information on disruptions to London transportation services can be found on the  Transport for London  website.
  • Information about the status of National Rail Services can be found on the  National Rail Enquiries  website.
  • Bus and train service information in Northern Ireland can be found on the  Translink  website.
  • Bus and train service information in Scotland can be found on the  Traveline Scotland  website.

See our  Road Safety page  for more information. For specific information concerning UK driving permits, vehicle inspection, road tax, and mandatory insurance, refer to the  UK Department for Transport  website or the  Driver and Vehicle Standards Agency  website.

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the government of the United Kingdom’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of United Kingdom’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel: Mariners planning travel to the United Kingdom should also check for U.S. maritime advisories and alerts at  www.marad.dot.gov/msci . Information may also be posted to the U.S. Coast Guard homeport website and the NGA broadcast warnings website (select “broadcast warnings”).

For additional travel information

  • Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
  • Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
  • See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
  • Follow us on  Twitter  and  Facebook .
  • See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in the United Kingdom . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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How to apply for a UK Travel Document

  • 19 April 2022

uk travel document

IN THIS ARTICLE

A valid passport is usually required for international travel and serves as an important form of official identification that is recognised around the world. However, some people cannot obtain a passport whilst they are living in the United Kingdom for a variety of reasons, such as refugees and stateless people. These individuals may be eligible to apply for a Home Office Travel Document, allowing them to travel outside the UK.

In this guide, we explain what the UK travel document is, who is eligible, and how to apply. We’ll also answer some frequently asked questions from Home Office rravel document applicants.

What is a UK travel document?

A UK Travel Document, also known as a Home Office Travel Document, is an alternative form of identification that provides the ability to cross international borders for travel. Whilst it looks like a UK passport, it does not confer the same rights granted to British nationals. Rather, a UK Home Office Travel Document provides a mechanism to permit travel and serves as identification. Holders of UK Home Office Travel Documents must note that they cannot access visa-free international travel in the same way as British citizens and will be subject to the visa arrangements outlined for nationals of their country of origin.

Why is a UK travel document important?

UK Home Office Travel Documents are important as they provide the ability to travel to individuals currently in the United Kingdom who may otherwise incur difficulties obtaining a national passport. For some people, obtaining a national passport can be impossible due to factors such as war, civil unrest, or persecution in their country of nationality. Obtaining a UK Home Office Travel Document also provides a widely recognised form of identification that will be accepted within the United Kingdom for future immigration applications and in daily life.

Who needs a UK travel document?

You will need a UK Home Office Travel Document if you want to have a form of UK identification and seek to travel internationally. You can only apply for a UK Home Office Travel Document from within the United Kingdom. You cannot be a British citizen and you must not be able to obtain a passport from your country of nationality. One of the following must also be true:

  • You have Leave to Remain or Indefinite Leave to Remain (ILR) in the United Kingdom as a refugee
  • You have Leave to Remain or Indefinite Leave to Remain (ILR) in the United Kingdom as a stateless person
  • You have Leave to Remain or Indefinite Leave to Remain (ILR) in the United Kingdom as an individual with humanitarian protection status
  • You have Leave to Remain or Indefinite Leave to Remain (ILR) in the United Kingdom but cannot obtain a passport from your country of nationality

What are the different types of UK travel documents?

There are four different types of UK Home Office Travel Documents. You will need to apply for the correct type of UK Home Office Travel Document for your circumstances. These include the Refugee Travel Document, Stateless Person’s Travel Document, One-Way Travel Document, and Certificate of Travel.

Refugee Travel Document – This type of UK Home Office Travel Document is intended for people who have been granted refugee status in the United Kingdom as well as people who came to the United Kingdom via Family Reunion to join a family member who has refugee status. Refugees are eligible for UK Home Office Travel Documents as per the 1951 United Nations Convention Relating to the Status of Refugees and the 1967 Protocol Relating to the Status of Refugees. The Refugee Travel Document is valid for up to 5 years for individuals with Leave to Remain and expires in line with your immigration permission. If you have Indefinite Leave to Remain as a refugee, your Refugee Travel Document is valid for up to 10 years. If you are under the age of 15, your Refugee Travel Document is valid for up to 5 years. You can travel anywhere in the world on a Refugee Travel Document except for your country of nationality and/or any country you’ve sought asylum from. Please note that you will still be liable to apply for visa(s) before travelling internationally as you are not considered a UK national with this document. You will also need to be sure that the countries you travel to accept Refugee Travel Documents as a valid form of identification.

Stateless Person’s Travel Document

This type of UK Home Office Travel Document is intended for individuals who have been recognised by the UK Government as being stateless. Stateless persons are those who lack an officially recognised nationality from any country around the world and therefore are not eligible for the passport of any country. The Stateless Person’s Travel Document is valid for up to 5 years for individuals with Leave to Remain and expires in line with your immigration permission. If you have Indefinite Leave to Remain as a stateless person, your Stateless Person’s Travel Document is valid for up to 10 years. If you are under the age of 15, your Stateless Person’s Travel Document is valid for up to 5 years. You can generally travel anywhere in the world on a Stateless Person’s Travel Document issued by the UK Home Office. Please note that you will still be liable to apply for visa(s) before travelling internationally as you are not considered a UK national with this document. You will also need to be sure that the countries you travel to accept Stateless Person’s Travel Documents as a valid form of identification.

One-Way Travel Document

This type of UK Home Office Travel Document is intended for individuals who are not British, do not have a valid passport from their country of nationality, and seek to leave the United Kingdom permanently. It allows a one-way right of travel out of the United Kingdom to a country of destination. You will not be able to return to the United Kingdom on a One-Way Travel Document, so you will want to apply for a full passport once you leave the UK. The One-Way Travel Document is valid for 12 months from the date of issue. Please note that you will still be liable to apply for visa(s) before travelling internationally as you are not considered a UK national with this document. You will also need to be sure that the countries you travel to accept One-Way Travel Documents as a valid form of identification.

Certificate of Travel

This type of UK Home Office Travel Document is intended for individuals who fall under one of the following situations:

  • If you have Leave to Remain or Indefinite Leave to Remain and have been refused a passport by your country of nationality
  • If you have humanitarian protection status in the United Kingdom with officially recognised fear of the authorities from your country of nationality
  • If you are on a Family Reunion visa in the United Kingdom after joining your family member who has humanitarian protection status in the United Kingdom
  • If you were born in the United Kingdom to an individual who has refugee status in the UK but you have not been granted refugee status in your own right
  • If you have a critical reason to travel and cannot receive a passport from your country of nationality quickly enough
  • If you fall under any of the above situations, you may be eligible for a Certificate of Travel. If you are applying for a Certificate of Travel due to a critical and imminent need to travel, you will need to provide details about why you need to travel soon.

What is the application process like for a UK travel document?

The application process for a UK Travel Document is not complex, but you must ensure that you meet the requirements and eligibility criteria before beginning the online application form. If you do not meet all requirements and eligibility criteria for a UK Home Office Travel Document, your application will be refused. You will need to submit a separate Travel Document application for every individual in your family, if you are applying as a family unit.

First, you will need to select the Travel Document application form on the UK Home Office website. You will need to identify if you are inside or outside the United Kingdom and then select the type of Travel Document for which you seek to apply – One-Way Travel Document, Certificate of Travel, Stateless Person’s Travel Document, or Refugee Travel Document. You will then need to provide an email address to the Home Office and click through the email verification link.

Next, you will provide all required personal details for your Travel Document application such as the following:

  • Your email address
  • Your phone number
  • Your home address
  • Your sex and relationship status
  • Your country of nationality, date of birth, country of birth, and place of birth
  • Information about your current Biometric Residence Permit (BRP)
  • Your National Insurance Number (NIN)

You will also need to provide details about any criminal convictions, driving penalties, arrests, charges, cautions warnings, reprimands or other out-of-court penalties, civil court judgments, or civil penalties under UK immigration law that have been issued in the United Kingdom or any other country. You must also provide details if you have ever been involved in war crimes, crimes against humanity, genoide, terrorist activities, terrorist organisations, held terrorist views, or any other activities that would indicate you are not a person of good character. You must truthfully provide this information or face rejection of your application.

You will then provide details about your immigration and travel history, such as the length of time you have lived in the United Kingdom, any Home Office reference numbers you have been issued, past immigration applications in the UK and abroad. You will also need to provide details about places you plan to travel once you receive your new UK Home Office Travel Document, if you have these details.

Finally, you will need to consent to provide supporting documents. You will be required to send two passport-sized photographs in the post with your name and date of birth written on the back of each photograph. You will also need to send any previous Travel Documents to the Home Office before they will issue your new Travel Document. You will then confirm all information on the Travel Document application and pay the relevant application fee. Once you have paid the application fee, your online application form is complete. You should download and print the Document Checklist to send with your supporting documents in the post.

After you have submitted the online Travel Document application form, you will need to collect all supporting documents. At minimum, you will be required to send two passport-sized photographs and your Document Checklist. If you are submitting an application on behalf of a minor, you will need to provide a consent letter declaring that you agree to apply for your child’s Travel Document. You may be asked to provide additional documents depending on your circumstances, such as:

  • Your Leave to Remain grant letter
  • Any current or expired Home Office Travel Documents
  • Any current or expired national passports
  • Any current or expired foreign national identity cards

The Document Checklist will identify if you need to send original copies of these documents or if you can send copies of these documents. If any of these documents are not originally in English, Welsh, or Scottish Gaelic, you will need to include a certified translation alongside the original language.

Once you have collected all of your documents, you should send them with your Document Checklist within 15 working days to the Home Office at the below address:

Home Office Travel Documents Section Lunar House 40 Wellesley Road Croydon CR9 2BY

How much does it cost to apply for a UK travel document?

The cost of your new UK Home Office Travel Document will depend on the type of Travel Document you require and how old you are. Here are the associated costs for the four types of UK Home Office Travel Documents:

You will need to pay the full Travel Document fee at the end of the online application form. If you do not pay the associated fee for your Travel Document, your application will be considered null and void.

How long does it take to receive a decision on my UK travel document application?

Once you have submitted the online application form for a UK Home Office Travel Document and submitted your two passport-size photographs in the post, you will need to wait for your Travel Document to process. Typically, you could wait 3 months to receive your new Travel Document to arrive. However, due to delays caused by the COVID-19 pandemic, the Home Office advises that it could take up to 6 months for your new Travel Document to arrive. As such, the Home Office strongly advises that you should not plan or book any travel arrangements until you have received your new UK Travel Document.

UK travel document FAQs

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Legal disclaimer

The matters contained in this article are intended to be for general information purposes only. This article does not constitute legal advice, nor is it a complete or authoritative statement of the law, and should not be treated as such. Whilst every effort is made to ensure that the information is correct, no warranty, express or implied, is given as to its accuracy and no liability is accepted for any error or omission. Before acting on any of the information contained herein, expert legal advice should be sought.

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Gill Laing is a qualified Legal Researcher & Analyst with niche specialisms in Law , Tax , Human Resources , Immigration & Employment Law .

Gill is a Multiple Business Owner and the Managing Director of Prof Services - a Marketing & Content Agency for the Professional Services Sector.

  • Gill Laing https://www.xpats.io/author/editor/ UK Visit Visa: The Ways to Visit the UK
  • Gill Laing https://www.xpats.io/author/editor/ Work Visa UK: A Guide for Overseas Nationals
  • Gill Laing https://www.xpats.io/author/editor/ Study Visa UK (Requirements & Tips Guide!)
  • Gill Laing https://www.xpats.io/author/editor/ UK Tourist Visa Guide 2024: Requirements & Tips

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uk travel emergency document

Spain holiday warning: Foreign Office warns UK holidaymakers they need 'two extra documents' to visit the country

UK tourists have been issued with a Spanish travel warning as two key documents are needed to enter the country

UK tourists have been issued a Spain travel warning as two key documents are needed to enter the country. Tourists will need to carry two bits of documentation with them if they're heading abroad to Spain on holiday. 

Since Brexit, the rules for Brits travelling to countries in the Schengen area have changed. Now those coming from outside the zone, including the UK, may face extra checks at the border.

The warning comes from the Foreign Office, urging Brits to make sure they have “additional documents” on hand. Travellers might also need to show proof of where they're staying, like a hotel booking receipt or an address if they're visiting a second home or friends or family.

The UK Foreign Office stated: "If you enter the Schengen area as a tourist, you may need to provide additional documents at the border. As well as a valid return or onward ticket, when travelling to Spain you could be asked to show you have enough money for your stay; proof of accommodation for your stay, for example a hotel booking confirmation, proof of address if visiting your own property (such as second home) [or] an invitation or proof of address if staying with a third party, friends or family. A carta de invitation completed by your hosts is one of the options available." 

Invitation letter (carta de invitación) is a document needed for NON-EU citizens to be able to travel to Spain without having booked commercial accommodation (hotel, AirBnb). If a NON-EU citizen needs a tourist visa to enter Spain, it might be required for the visa application. If a tourist visa is not required, it could still be requested at the border when entering Spain. The invitation letter is issued for a maximum of 90 days. Documents needed to acquire the document include a rental contract or property deed, copy of passport of the NON-EU person, DNI/NIE/TIE of the inviting person, application form and tax payment confirmation.

It is also important to make sure your passport is up to date for travel. It should be good for three months after you plan to leave the Schengen area and less than ten years old when you go in. These rules have changed since the UK left the European Union, and it is easy to get caught out. 

Spain holiday warning: Foreign Office warns UK holidaymakers they need 'two extra documents' to visit the country

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a screen displays the stock price for "Truth Social"

Exclusive: Trump Media saved in 2022 by Russian-American under criminal investigation

Trump’s social media company went public relying partly on loans from trust managed by person of interest to prosecutors

Donald Trump’s social media company Trump Media managed to go public last week only after it had been kept afloat in 2022 by emergency loans provided in part by a Russian-American businessman under scrutiny in a federal insider-trading and money-laundering investigation.

The former US president stands to gain billions of dollars – his stake is currently valued at about $4bn – from the merger between Trump Media and Technology Group and the blank-check company Digital World Acquisition Corporation, which took the parent company of Truth Social public.

But Trump Media almost did not make it to the merger after regulators opened a securities investigation into the merger in 2021 and caused the company to burn through cash at an extraordinary rate as it waited to get the green light for its stock market debut.

The situation led Trump Media to take emergency loans, including from an entity called ES Family Trust, which opened an account with Paxum Bank, a small bank registered on the Caribbean island of Dominica that is best known for providing financial services to the porn industry.

Through leaked documents, the Guardian has learned that ES Family Trust operated like a shell company for a Russian-American businessman named Anton Postolnikov, who co-owns Paxum Bank and has been a subject of a years-long joint federal criminal investigation by the FBI and the Department of Homeland Security (DHS) into the Trump Media merger.

The existence of the trust has previously been reported by the Guardian and the Washington Post. However, who controlled the account, how the trust was connected to Paxum Bank, and how the money had been funneled through the trust to Trump Media was unknown.

The new details about the trust are drawn from documents including: Paxum Bank records showing Postolnikov having access to the trust’s account, the papers that created the trust showing as its settlor a lawyer in St Petersburg, Russia, and three years of the trust’s financial transactions.

The concern surrounding the loans to Trump Media is that ES Family Trust may have been used to complete a transaction that Paxum itself could not.

Paxum Bank does not offer loans in the US as it lacks a US banking license and is not regulated by the FDIC. Postolnikov appears to have used the trust to loan money to help save Trump Media – and the Truth Social platform – because his bank itself could not furnish the loan.

Postolnikov, the nephew of Aleksandr Smirnov, an ally of the Russian president, Vladimir Putin , has not been charged with a crime. In response to an email to Postolnikov seeking comment, a lawyer in Dominica representing Paxum Bank warned of legal action for reporting the contents of the leaked documents.

There is also no indication that Trump or Trump Media had any idea about the nature of the loans beyond that they were opaque, nor has the company or its executives been accused of wrongdoing. A spokesperson for Trump Media did not respond to a request for comment.

After this story was published, a lawyer representing Trump Media said in a statement: “The Guardian continues to propagate its false narrative that TMTG has these fake connections to Russia. It is a hoax. Litigation will continue on this point and we are confident that The Guardian will ultimately be held responsible for its defamation and this story should be retracted.”

But Postolnikov has been under increasing scrutiny in the criminal investigation into the Trump Media merger. Most recently, he has been listed on search warrant affidavits alongside several associates – one of whom was indicted last month for money laundering on top of earlier insider-trading charges.

Postolnikov and the trust

In late 2021, Trump Media was facing financial trouble after the original planned merger with Digital World was delayed indefinitely when the Securities and Exchange Commission opened an investigation into the merger, Trump Media’s since-ousted co-founder-turned-whistleblower Will Wilkerson recounted in an interview.

Part of the problem was that Trump Media struggled to get financing because traditional banks were reluctant to lend millions to Trump’s social media company in the wake of the January 6 Capitol attack, Wilkerson said.

Trump Media eventually found some lenders, including ES Family Trust, but the sequence of events was curious.

ES Family Trust was established on 18 May 2021, its creation papers show. Postolnikov’s “user” access to the account was “verified” on 30 November 2021 by a Paxum Bank manager in Dominica . The trust was funded for the first time on 2 December 2021.

Trump Media then received the loans from ES Family Trust: $2m on 23 December 2021, and $6m on 17 February 2022.

The loans came in the form of convertible promissory notes, meaning ES Family Trust would gain a major stake in Trump Media because it was offering the money in exchange for Trump Media agreeing to convert the loan principal into “shares of Company Stock”.

Oddly, the notes were never signed. But the investment in Trump Media proved to be huge: while precise figures can only be known by Trump Media, ES Family Trust’s stake in Trump Media is worth between $20m and $40m even after the sharp decline of the company’s share price in the wake of a poor earnings report.

The ES Family Trust account also appears to have benefited Postolnikov personally. As the criminal investigation into the Trump Media deal intensified towards the end of last year, the trust recorded several transfers to Postolnikov with the subject line “Partial Loan Return”.

In total, the documents showed that the trust transferred $4.8m to Postolnikov’s account, although $3m was inexplicably “reversed”.

(On 17 July 2023, Postolnikov received $300,000. On 17 October 2023, Postolnikov received $1.5m, before it was reversed the next day; later the same day, Postolnikov again received $1.5m, which was also reversed. On 19 October 2023, Postolnikov received the $1.5m for a third and final time.)

The reason for the trust’s creation remains unknown. Aside from the money that went to Trump Media, the trust’s statements show the trust has directly invested money with only two other companies: $10.8m to Eleven Ventures LLC, a venture capital firm, and $1m to Wedbush Securities, a wealth management firm.

The current status of ES Family Trust is also unknown. The trust’s address is listed as a residential home in Hollywood, Florida. But, according to the property website Redfin, the six-bedroom home appears to have been sold in December 2023.

The creation papers also contained something notable: a declaration that, if the original trustee – a Paxum employee named Angel Pacheco – stepped down from the role, his successor would be a certain individual named Michael Shvartsman.

Sprawling money-laundering investigation

Last month, federal prosecutors charged Michael Shvartsman, a close associate of Postolnikov, with money laundering in a superseding indictment after previously charging him and two others in July with insider-trading Digital World shares. Shvartsman and his co-defendants pleaded not guilty.

At least part of the evidence against Shvartsman came from a confidential informant for the DHS, court filings show: in one March 2023 meeting with the informant and an associate, Shvartsman mentioned a friend who owned a bank in Dominica and made bridge loans to Trump Media.

“[Shvartsman] stated that a friend of his owns a bank in the island of Dominica and would be able to provide banking services to Russian and Ukraine Nationals if the [confidential informant] had other clients in need of that service,” the DHS report said .

“[Shvartsman’s associate] told the [confidential informant] that he does not think the SEC would be able to go after [Shvartsman] for his part in the investment but mentioned that [Shvartsman] essentially provided ‘bridge financing’ for the firm behind the Truth Social media platform,” it said.

The unredacted parts of the DHS report do not specify whether the “friend” was Postolnikov and what the “bridge financing” referred to – but the report left open the possibility that Shvartsman also had a role with the trust.

A lawyer for Shvartsman declined to comment on his client’s relationship with Postolnikov. A spokesperson for the US attorney’s office for the southern district of New York also declined to comment.

It is unclear whether federal prosecutors are aware that Trump Media was propped up by Postolnikov via ES Family Trust. At the same time, the money-laundering investigation surrounding the Trump Media merger and the scrutiny on Postolnikov appears to have ballooned in recent months.

The investigation into potential money laundering appears to have started after Wilkerson’s lawyers Phil Brewster, Stephen Bell and Patrick Mincey alerted the US attorney’s office in the southern district of New York to the ES Family Trust loans in October 2022.

Months later, in June 2023, the FBI expanded its investigation to work jointly with the Department of Homeland Security’s El Dorado taskforce, which specializes in money laundering, and its Illicit Proceeds and Foreign Corruption group, which targets corrupt foreign officials who use US entities to launder illicit funds.

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