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Qantas announces major upgrade to Frequent Flyer rewards points program

The nation’s biggest airline has unveiled a major change to its loyalty program, but the inflated cost is likely to leave flyers fuming.

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Qantas is overhauling its loyalty program to offer 20 million extra seats to frequent flyers – but at a much higher cost.

Frequent flyers will get access to more than 20 million seats on international flights as part of a $100m expansion of the loyalty program, the airline announced on Monday.

But there’s a catch. Flights booked under the new Classic Plus Flight Rewards system could cost up to three times more reward points than the current Classic Rewards system.

Qantas Loyalty chief executive Andrew Glance said the new type of reward seat will usually require more points than existing Classic seats, but will be available to all destinations on the Qantas international and domestic network, across First, Business, Premium Economy and Economy cabins.

For example, a return business class flight from Sydney to London (during the peak period) would cost 638,900 points as a Classic Plus customer compared to just 289,200 on the Classic program.

Meanwhile, economy seats on the same return flight (during the peak period) would cost 191,800 points on the Classic Plus program.

The points required to book Classic Plus reward seats will vary like normal airfares, which means they’ll be lower during off-peak periods or when booking early, and higher during peak periods.

The program is designed to provide a mid-range option between the existing Classic and Points Pay Plus rewards options, with Qantas Group chief executive Vanessa Hudson saying the airline has no plan to abandon its other reward streams.

Ms Hudson said frequent flyers now have more ways than ever to earn points and Classic Plus will open up more value for frequent flyers who want to spend their growing points balance.

“We’ve spent a lot of time listening to members about how we can better reward them,” Ms Hudson said.

“We’re adding over 20 million new flight rewards with the launch of a new type of reward seat called Classic Plus. It’s one of the biggest expansions we’ve made to the Frequent Flyer program in its 35-year history.”

There are currently about 16 million Qantas frequent flyers – representing about 64 per cent of the national population.

The new loyalty seats will be available on international flights from July, while the program will roll out for domestic flights by the end of the year.

Qantas will continue to offer more than five million existing Classic rewards seats across Qantas, Jetstar and 45 partner airlines.

The Plus program seats will also be eligible for upgrades and can be booked exclusively via qantas.com from Monday for travel from 1 July.

The airline hopes the $100 million investment will help them achieve more than $500 million in earnings (before costs) in FY24.

A superfast drone has been flown at near-supersonic speeds thanks to a new engine that could change passenger planes.

Just days following the “biggest ever” change to the airline’s frequent flyer program, Qantas has dropped another major feat.

If there’s one seat you should select when flying, whether it be long or short haul — experts say make sure it’s this one.

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Qantas pauses Perth to London route due to expected Iranian attack on Israel

Airline’s Perth-to-London flights will now stop over in Singapore to avoid Iranian airspace amid fears Tehran will strike Israel

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Qantas has been forced to pause its non-stop flights from Perth to London to avoid Iranian airspace amid fears Tehran is planning an imminent attack on Israel.

As the world braces for a potential flare up in the region, the airline’s Perth to London flights will instead operate via a stop in Singapore for the foreseeable future.

The roughly 17-and-a-half hour flight to London’s Heathrow airport – the only non-stop regularly scheduled commercial flights between Australia and the United Kingdom – are only achievable on the Boeing 787-9 Dreamliner with a route over Iranian airspace.

A Qantas spokesperson confirmed the non-stop flights from Perth were operating to a modified route due to concerns about Iranian airspace.

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“We’re temporarily adjusting the flight paths for our flights between Perth and London due to the situation in parts of the Middle East,” the spokesperson said.

“We’ll reach out to customers directly if there’s any change to their booking.”

The Perth-London service, normally QF9, has now been assigned QF209, and stops via Singapore to refuel.

The return leg, from London to Perth, will continue as a non-stop service. The same aircraft, a Boeing 787-9, can fly to a modified path to avoid Iranian airspace without requiring a refuelling stop.

This is because fuel burn and flight times are slightly reduced when flying eastwards due to jetstreams.

On Friday, the foreign minister, Penny Wong, said she had called her Iranian counterpart, Hossein Amir-Abdollahian, urging the Islamic Republic to “use its influence in the region to promote stability, not contribute to escalation”.

“Australia will continue working with partners who have influence in the region to stop the conflict from spreading. Further conflict will only add to the devastation in the Middle East,” Wong said.

Australia also updated its advice for citizens travelling to Israel, warning “there’s an increased threat of military and terrorist attacks against Israel and Israeli interests across the region”.

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“The security situation could deteriorate quickly, with little or no notice,” the warning said.

“This may also result in airspace closures, flight cancellations and flight diversions, and other travel disruptions. Airports may pause operations due to heightened security concerns,” the warning said.

Wong’s message comes amid a push from the United States and its secretary of state, Antony Blinken, calling for governments to pressure Iran out of following through on its threats to retaliate against Israel after its attack on the Iranian embassy in Damascus.

Overnight, US president Joe Biden has said he expects an Iranian attack on Israel “sooner rather than later” and issued a last-ditch message to Tehran : “Don’t.”

“We are devoted to the defence of Israel. We will support Israel. We will help defend Israel and Iran will not succeed,” Biden told reporters on Friday in the US.

The White House comments came as several countries, including India, France , Poland and Russia, warned their citizens against travel to the region and Israel’s defence minister, Yoav Gallant, said his country was “prepared to defend [itself] on the ground and in the air, in close cooperation with our partners”.

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Help and Support

Buying qantas points to book a flight reward, 07/04/2024 • knowledge, information.

If I don't have enough Qantas Points for a Flight Reward, can I buy points or pay cash for the difference?

To book Classic Flight Rewards and Classic Plus Flight Rewards you need to have the total required number of Qantas Points in your Frequent Flyer account at the time of booking.  If you don’t have the Qantas Points required for a Flight Reward you can:

• Search an alternative day or flight within your points balance
• use  Top-up points  to buy the points needed  - a minimum 1,000 and maximum 150,000 points, please note terms and conditions apply; or
• transfer points  into your Frequent Flyer account from eligible family members

You can also use Points Plus Pay  when booking your flight on qantas.com with a combination of points and cash – the more points used, the less cash paid. Flight Rewards can also be combined with non-Flight Reward fares (‘Commercial Fares’). To use Points Plus Pay, log in to My Account , select the flights you want, navigate to the payments page and use the Points Plus Pay slider to pay all in points or use a combination of points and cash. Minimum points levels apply.

Was this article helpful?

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All Categories ​>​ ​Qantas Travel Money Card ​ > ​ ​Changes to Qantas Travel Money ​>​ Does my existing Qantas Travel Money card still work?

Yes, if you have an activated Qantas Travel Money card, it will continue to work until its expiry date (you’ll find this located on the back of your Qantas Frequent Flyer Membership card). You’ll be contacted regarding a new, replacement Qantas Pay card before your card expires.

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