work from home travel agent scotland

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Homeworking Travel Consultant Opportunities

Freedom to choose.

Hays Travel is the UK's largest independent travel agency with a strong high street retail presence. However, over the last 20 years, we've grown and diversified with the extension of our business into homeworking travel consultants with a network of now more than 400 homeworker partners in our family.

We know how exciting the journey of starting a new business can be so we offer a variety of options to suit your lifestyle - whether you're an experienced travel consultant or brand new to the industry and would like to leverage our Travel Academy. There's flexibility to work your own hours to suit your personal circumstances and commitments, as well as freedom to set your own goals without targets and have uncapped earning potential.

Click below to get started, whether you are new to travel or have previous experience

New to travel – academy.

If you have no previous travel experience but have a passion for sales and travel and want to take the first steps into setting up your own business, or have been out of travel 10 years or more we have two fabulous Academy Models for you to choose from and support you get your business off the ground.

• Competitive Commission Earning Potential
• Support from a Business Development Coach
• Access to our ATOL protected Hays Tour Operator
• Educational opportunities
• Travel partner Discounts/ rates on own holiday bookings
• Access to The Hub – our dedicated Intranet site
• Reduced cost CLIA Membership – The Worlds largest Cruise Industry Trade association
• Travel CRM Software included free for first 12 months of trading with preferential rates thereafter
• Your Business, Your time – Total Flexibility

New Travel Consultant

Build your own business by working with your family, friends and local businesses as well as engaging with your local and social network communities

• Two weeks Virtual Induction Training
• 12 month training programme delivered by our award winning training team, Suppliers & Business Development Coaches
• Admin Assist and Holiday Customer Services Cover
• Business in a box - Laptop and Telephony

£8,000 + VAT

Payment Plans Available

New Travel Consultant - Leads Supported

Join our Academy Leads Supported and we will provide you with Quality Leads for you to work, and convert into bookings. This gives you the opportunity to build up your knowledge and experience and have enquiries at your fingertips to get started.

• Three weeks Virtual Induction Training
• Free Quality sales Leads by telephone, email or Live Chat

Experienced Travel Professional

If you have at least 2 years experience working in a UK Travel Agency, that is within the last 5 years, and are looking for a new home, or want to start your own business, Hays Travel can provide Industry leading Commission levels and Training to support you build your own business.

• One week Induction Training
• Travel partner discounts / rates on own holiday bookings
• Access to The Hub - our dedicated Intranet site
• Preferential Rates with Travel CRM Software

Experienced Travel Consultant

Build you own business by working with your family, friends and local businesses as well engaging with your local and social network communities.

• Your Business, Your Time – Total Flexibility
• Progression Planning - Tailored support to ensure your business grows and succeeds
• Marketing Materials, Personalised Website and Specialist Social Media Support
• Business in a box – Laptop and Telephony Included

plus a Monthly Management fee applies

We will help you build your business and increase your database by providing free quality sales leads by telephone, email and Live Chat.

• Provided with unlimited quality sales leads to help grow your database
• Admin Support – Allowing you to focus on selling holidays and building your database
• Progression Planning – Tailored support to ensure your business grows and succeeds

Don't just take our word for it…

We are a business that keeps it simple. We deliver on our promises and offer exceptional service for our people as they do for our customers.

You will be part of the family, and we want to support your growth. We work with you to develop your own personalised strategy to support your future success.

Can I choose my own hours?

You choose the hours that you work, our self-employed packages are completely flexible. It's your business, so the more hours you put in, the more you get out.

Is there a minimum sales value?

There are no sales values put in place for you. What you achieve is simply down to you and how much hard work you put in.

How long will it take to be up and running?

Once we receive your signed consultancy agreement, we can have you up and running in four to six weeks.

What kind of support will I receive?

You are supported by travel industry professionals working in a number of head office departments. In addition to this you will have a dedicated homeworking support team as well a business development team who are on hand to answer queries and give you advice on how to market your business.

Is there any out-of-hours support?

Absolutely, many of our departments are open well in to the evening and on weekends; we are on hand to help and support you.

What happens when I go on holiday?

We have a customer service team who can help with bookings and queries on existing bookings whilst you are away.

How much can I earn?

That is entirely up to you, the more you put in the more you get out. The earning potential is unlimited. Our top sales-people all say that they make more now, than they ever could working in a branch/call center. Several of our homeworkers' profit was over £100k last year, of which they receive 60%.

Are there monthly management fees?

The Academy New to Travel Models have no monthly management fee for the first 12 months. The fee will then be £55 per month. The Experienced Travel Professional PTC Models, the management fee is £55 per month.

Is there an upfront deposit for the New to Travel / Academy model?

Yes, if you choose to pay for the New to Travel / Academy two options by payment plan, you will be required to pay a upfront deposit of £2400 inclusive of VAT. This equates to 6 months of your Academy payment upfront and is non refundable.

Will the Leads Supported model have any expectations of me?

In order to make the Leads Supported model work for you, you will need to ensure you have a working pattern you can commit to be online ready to take calls, emails or live chat. Your Business Development Coach will support you with conversion of the leads and offer coaching and development where needed & can share with you the busiest times of the day to work to assist with your planning.

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The Work at Home Wife

Helping you work at home and make money online

Work-From-Home Travel Agent: 30 Work-at-Home Travel Jobs to Consider

By Angie Nelson

Last Updated December 21, 2021 . Disclosure: We may receive compensation if you sign up for or purchase products linked below. Details on offers may change, and you should confirm them with the company prior to taking action.

Here’s my theory: there are two types of people. One type loves going on vacation and derives the most enjoyment from being on vacation. The other type loves the planning part as much as — if not more than — the vacation itself.

If you’re one of the vacation planning enthusiasts, you might have thought about being a travel agent. Travel agents are one of the more “old school” at-home workers, and it’s a proven industry that just gets more and better suited to remote work as time goes on, internet tools get developed, and even the most remote parts of the world begin to get online.

So, if you’re the person in your family who just revels in putting together the perfect itinerary for your upcoming trip, if you know all the deal sites, travel hacks, and best ways to see the world, then maybe being an at-home travel agent is the perfect job for you! Let’s take a closer look at this gig.

Why Be an At-Home Travel Agent

In addition, the overall industry of at-home travel agent work has a lot of options. You can choose to work for a company in a more traditional employment arrangement, or pick something that’s much more entrepreneurial in nature and take on a lot of the benefits and responsibilities of freelancing.

When I spoke with Andrea Joyce, an independent vacation specialist with Cruises Inc ., I asked her why she wanted to be an at-home travel agent. Here’s what she told me:

My motivation was 15 years ago when I wanted to find a way to help provide for my family and be a stay at home mother. This job has provided me with flexibility to be there for my children when they need me, to travel, to help people put together their dream vacation, as well as providing me with the income I need.”

She really hit the nail on the head for why this type of work-at-home arrangement is so fantastic. You’re making a huge difference in the lives of your clients and customers to help them plan their ideal vacations, and you’re making a huge difference for yourself and your family by bringing in extra income from home.

As you think about becoming an work-from home travel agent, think about how much flexibility you want for your “time on” and how much you’re willing to do your own marketing — greater flexibility often comes with the need for greater marketing efforts. Just remember — marketing is something that can be learned, and most organizations that set you up to be your own independent business will also offer marketing training and resources.

If you’re an enthusiast of a particular type of vacation, or a specific location, you can put your enthusiasm and expertise to work for you. It truly is what you make of it.

Do I Work for Myself or for a Company?

As a travel agent, you can work with an agency, create your own agency, or “go big” and work for a corporation. Many travel agent jobs with major corporations will look a bit more like customer service, with set schedules and whatnot. They might not be as flexible as you’d like, but you also have the benefit of joining a well-established company.

For example, if you want to be a travel planner for a cruise line, you may need to be available by phone for customer service operations. On the other hand, if you’re part of a boutique cruise-planning agency, you might be able to have extreme flexibility as long as you’re able to be response (and take the occasional daytime call when necessary).

You can learn more about host agencies and get a feel for the right approach to you by visiting Host Agency Reviews . This site really gives you a good overview of “the lay of the land” so you can understand a bit more about how travel agencies are structured, and get a feel for where you think you might fit best.

Types of Companies That Hire Remote Agents

If you want to work from home as a travel agent, you’ve got all kinds of options. Quite a few companies and industries are hiring work-at-home travel agents, so with a bit of patience, you can find something absolutely perfect for you. You can also try a few different types of remote travel agent positions over time, once you know the lay of the land a little better.

Some of the most commonly known ways to work from home as a travel agent are with these companies:

• Cruises — Companies like Cruise.com and Cruises Inc. hire at-home agents to help customers book their dream cruises, shore activities, and more.
• American Express Travel Counselors — One of the concierge services that American Express offers its customers is the travel counselor. These at-home agents are available 24/7 to help with booking travel arrangements, event tickets, and more. It’s a high-end service and does require some background in travel agency.
• Red Butler — This opportunity is particularly interesting. Red Butler offers all kinds of virtual services for their customers, and it isn’t a travel-specific agency but it does have a travel-specific arm.
• Various Disney-oriented organizations like Travel with the Magic . Many of these are commission-based, and you receive a portion of the booking fee for every booking you make. If you’re a Disney enthusiast, helping other people plan their dream Disney vacation is a great way to make money online!
• Carnival Cruise Lines
• Working Solutions
• World Travel Holdings
• Alaska Airlines
• American Airlines
• Holland America Line
• Norwegian Cruise Lines
• Princess Cruises
• Shanty Creek Resorts
• Travel Leaders Group
• Best Western
• Hotel Tonight
• Omni Hotels
• Starwood Hotels & Resorts
• ACTIVE Network
• Carlson Wagonlit

How Flexible Are the Hours?

The flexibility you have comes down to which company you join and what type of role you’re taking on. There are two basic approaches to working from home as a travel agent. One is to take a role with a set payment of some sort, like a salary or an hourly rate. These will be a traditional employment model, except you’d be working from home instead of at the office.

The other way to be a travel agent is to look for an agency that hires agents on commission. As a commissioned travel agent, you’ll be able to take charge of your work to a much larger extent. You’ll be set up as a contractor and given access to the company’s resources, including things like software and leads.

As a commission-based contractor, your income would be tied to the amount of work you take on. You can work full-time hours 9-5, you can work evenings while your kids are asleep, or you can just book a trip here and there when you want some extra income.

The approach with this type of work-at-home setup looks more like running your own business, which offers you a lot more flexibility but also requires a bit more self-direction. (That said, your agency should offer lots of resources available to you to succeed. You won’t truly be on your own!)

What You’ll Need to Get Started

Some remote travel agent jobs — like the one with American Express — will require prior travel agent experience. Others are completely open to entry-level travel agents, which means you’ve got great opportunities no matter what your experience level is.

It’s extremely helpful to have your own travel experience under your belt so you can understand not only what it’s like to plan a vacation like the ones you’re selling, but also what it’s like to be on one. You can make recommendations based on personal experience, which your clients will find very helpful. I’m not saying you need to start taking mega vacations all the time to be successful as a travel agent — just that it’s helpful if you’ve got your own experiences to lean on.

Logistics-wise, you’ll need to have some sort of home office set up . Some positions will require specific technology (like a certain Internet speed or even a separate phone line), while others will let you conduct your working hours whenever and however you want.

What Are the Resume and Experience Requirements for Being a Travel Agent?

You don’t need special education or a degree to be a travel agent. That’s one of the great things about this line of work! The most important thing you need to be a great travel agent is an enthusiasm for helping people plan great vacations. That said, you might come across some job descriptions with specific requirements and such, like any traditional job description might have.

Most travel-related businesses that are hiring travel agents will be looking for experience either as a customer service representative or in the travel industry. It will also benefit you if you can show experience working from home. If you’ve never had the job title of Customer Service but you’ve had a role that involves dealing with the general public, you can certainly position that experience as relevant.

Many travel agent opportunities, however, will be looking more for your enthusiasm and experience planning trips than they will a specific work history. If you’ve never had a job in your life but you go to Walt Disney World three times a year and you live and breathe “the mouse,” you’ll likely interview well with a Disney-oriented travel agency.

No matter what, you’ll need to be able to demonstrate administrative skills like organization, professional interaction with customers, and the ability to work within a budget. You’ll also need to have the skills and attributes that will make you successful working at home. These include things like being self-motivated (instead of having the presence of a boss to keep you accountable) and the ability to stay organized and meet deadlines. You might, depending on the role, also need to be willing to pull some unconventional hours here and there.

Finding Work-from-Home Travel Agent Work

Depending on what type of work you want to do, the way to find it may vary. One sure-fire thing to do is check the careers pages of the organizations you’re interested in joining.

You can also search the job boards — my favorite is FlexJobs — for remote travel agent work. Keep checking these regularly to see what kinds of opportunities come up and jump on them quickly.

Some at-home travel agent opportunities (like most of the Disney-oriented ones) let you join up any time, because instead of filling an opening like a traditional employee, you’re starting your own small company, almost like an affiliate or a franchise of a larger travel company.

One thing to keep in mind with these opportunities is that there is sometimes a cost to get started. If you’re working for a traditional company, with a traditionally structured job, don’t expect to pay startup fees (aside from getting your home office up and running). But some travel agent companies will require a joining fee and/or fees for the mandatory training you’ll need. It’s commonly said that any work-at-home job that requires you to pay money to join is a scam… and while this is typically true and good advice, some of the at-home travel agent jobs you’ll find will be perfectly legitimate. As always, do your own research.

Are There Any Work-at-Home Travel Agency Scams?

As there are in nearly every profession, there is a common scam going around that tries to trap people looking for at-home work as travel agents. It’s a variation of the all-too-common check-cashing scheme.

Avoid being taken in by scammers by looking for any kind of payment arrangement that involves you receiving legitimate money from your clients and then turning around and sending a portion of that money via wire transfer to someone in another country. That’s a clear red flag that you’re being scammed.

That said, there will be time when start-up fees are required and legitimate. If you’re going to be an employment-based travel agent, your employer will most likely cover the costs of starting up your home office. But if you’re joining an agency that’s hiring you as a contract worker (and you’re therefore technically starting your own business,) you might have some start-up fees for things like insurance and special training (which is common for Disney-focused travel agents in particular).

Have you ever thought about working from home as a travel agent? I think it looks exciting, and it’d be fun to learn about all the different destinations and approaches people want with their vacations.

About Angie Nelson

Angie Nelson began working from home in 2007 when she figured out how to take her future into her own hands and escape the corporate cubicle farm. Angie’s goal is sharing her passion for home business, personal finance, telecommuting, and entrepreneurship, and her work has been featured on Recruiter, FlexJobs and Business News Daily..

Angie Nelson began working from home in 2007 when she figured out how to take her future into her own hands and escape the corporate cubicle farm. Angie’s goal is sharing her passion for home business, personal finance, telecommuting, and entrepreneurship, and her work has been featured on Recruiter, FlexJobs and Business News Daily.

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Work from Home Customer Service Jobs in Scotland

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Helpful Advice & Tips

How To Become A Travel Agent In Scotland: A Step-By-Step Guide

Becoming a travel agent in Scotland is an exciting and rewarding career choice. A travel agent is responsible for helping travelers plan and book their trips, and they have the opportunity to see the world while doing it. If you’re looking to become a travel agent in Scotland, you’ll need to know the qualifications and steps involved in the process.

In this guide, we’ll discuss everything you need to know about becoming a travel agent in Scotland. We’ll cover the qualifications, the process of becoming a travel agent, and the benefits of being a travel agent. We’ll also answer some frequently asked questions about becoming a travel agent in Scotland. So, let’s get started.

Qualifications for Becoming a Travel Agent in Scotland

The first step in becoming a travel agent in Scotland is to make sure you have the qualifications necessary to do the job. In order to become a travel agent, you’ll need to have excellent organizational skills, as well as a good knowledge of geography. You’ll also need to be customer-service oriented, as well as knowledgeable about the different travel destinations available to your customers.

In addition to having the right qualifications, you’ll also need to have a valid passport and a National Insurance Number. You’ll also need to be at least 18 years old.

The Process of Becoming a Travel Agent in Scotland

Once you’ve ensured that you have the qualifications to become a travel agent in Scotland, the next step is to find a travel agency that is willing to take you on as an agent. Make sure to research different travel agencies and compare their services before you make a decision. Once you’ve found the right agency, you’ll need to complete an application form and provide references.

The next step is to obtain a travel agent’s certification. This certification is available through a number of organizations, including the Association of British Travel Agents (ABTA) and the Scottish Travel Agents Association (STAA). Once you have your certification, you’ll be ready to start working as a travel agent in Scotland.

Benefits of Being a Travel Agent in Scotland

Working as a travel agent in Scotland has a number of benefits. For starters, you’ll be able to help people plan their dream trips and experience different cultures. You’ll also have the opportunity to travel to different places, which can open up possibilities for new experiences and career paths.

On top of that, travel agents in Scotland can also earn a competitive salary, as well as bonuses and other perks. Travel agents in Scotland can also enjoy flexible working hours and the chance to work from home.

Frequently Asked Questions about Becoming a Travel Agent in Scotland

What qualifications do i need to become a travel agent in scotland.

In order to become a travel agent in Scotland, you’ll need to have excellent organizational skills, as well as a good knowledge of geography. You’ll also need to be customer-service oriented, as well as knowledgeable about the different travel destinations available to your customers. You’ll also need to have a valid passport and a National Insurance Number, as well as be at least 18 years old.

How do I become a travel agent in Scotland?

The first step in becoming a travel agent in Scotland is to make sure you have the qualifications necessary to do the job. Once you’ve ensured that you have the qualifications, you’ll need to find a travel agency that is willing to take you on as an agent. You’ll then need to complete an application form and obtain a travel agent’s certification from an organization such as the Association of British Travel Agents (ABTA) or the Scottish Travel Agents Association (STAA).

What are the benefits of being a travel agent in Scotland?

Working as a travel agent in Scotland has a number of benefits. For starters, you’ll be able to help people plan their dream trips and experience different cultures. You’ll also have the opportunity to travel to different places, which can open up possibilities for new experiences and career paths. On top of that, travel agents in Scotland can also earn a competitive salary, as well as bonuses and other perks. Travel agents in Scotland can also enjoy flexible working hours and the chance to work from home.

Becoming a travel agent in Scotland is an exciting and rewarding career choice. It allows you to help people plan and book their dream trips, and you get to travel the world in the process. To become a travel agent in Scotland, you’ll need to make sure you have the necessary qualifications, find a travel agency that is willing to take you on as an agent, and obtain a travel agent’s certification.

Being a travel agent in Scotland also has a number of benefits, including the chance to travel to different places, the opportunity to help people experience different cultures, and a competitive salary with bonuses and other perks. If you’re looking to become a travel agent in Scotland, hopefully this guide has given you a better understanding of the qualifications and steps involved in the process.

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Scotland Travel Agents & Reviews

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Customers rate Zicasso's travel referral service  5  on a scale of 1 to 5 based on  1537  reviews on Trustpilot

We match you with top tour companies that specialize in the trip you want,  whether it's a customized private tour or a group tour.

Our Scotland travel agents have the know-how to plan an unforgettable, luxury Scotland vacation according to your travel preferences.  With unparalleled expertise and trusted relationships with premium hotels, tours, and guides, our travel agencies in Scotland create personalized Scottish itineraries to fit your interests. Whether you want to explore castles and historic sites, play legendary golf courses, or sample rare single malts, our Scotland travel specialists handle every detail for you.  When planning your dream Scottish adventure, rely on the local expertise of our Scotland travel agencies for an exceptional trip.

Discover our Scotland travel agents, the top 10% of local specialists

Our Scotland travel agents have the know-how to plan an unforgettable, luxury Scotland vacation according to your travel preferences. 

With unparalleled expertise and trusted relationships with premium hotels, tours, and guides, our travel agencies in Scotland create personalized Scottish itineraries to fit your interests. Whether you want to explore castles and historic sites, play legendary golf courses, or sample rare single malts, our Scotland travel specialists handle every detail for you. 

When planning your dream Scottish adventure, rely on the local expertise of our Scotland travel agencies for an exceptional trip.

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Jane's Travel Agency

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Our trip, starting and ending in Edinburgh and looping through the Highlands with an emphasis on the Isle of Skye, Inverness, and Speyside, was very enjoyable, much to the credit of our travel agency. We were awed by the sheer beauty of the Highlands, the warmth and friendliness of the Scottish people, and the country's fascinating historical sites.  Our culinary experience was outstanding, with a variety of traditional dishes and contemporary cuisine prepared by world-class chefs. As could be expected, distillery visits gave us an opportunity to enjoy a range of whiskey flavors and styles. Jane, the owner of the travel agency, was accommodating in creating the ideal itinerary, finding superb lodging and dining experiences for us, and helping us through last-minute bookings due to a flight cancellation.  Our driver/guide was personable, knowledgeable, timely, and professional. He entertained us with amusing Scottish lore, local and regional information, and eagerly adjusted the itinerary as needed to suit our personal tastes and interests.

Neil's Travel Agency

 Based on  49  reviews

The trip was wonderful and the support from the travel agency was unstinting. From the first day, they were quickly responsive and continually exceeded our expectations. We had no hiccups along the way, so we didn't need to call on them during the trip, but I am confident they would have sorted any issue that arose.  Their reputation was reinforced by our guide in Bath, who said they were a great company to work with and emphasized that anybody who "picked up the phone" would provide the high level of service we'd experienced.

Aeneas' Travel Agency

 Based on  8  reviews

Zicasso’s tour operator was nothing short of exceptional to work with. From the early stages of planning, communication was seamless. The lovely travel planner helped plan the most magical trip. Every accommodation was out of this world, the meals were amazing, and the itinerary was outstanding. We traveled with two babies and they helped plan a wonderful, magical trip. We enjoyed Scotland so much and are looking forward to traveling there again with the same travel company! They even planned a sweet surprise for my four-year-old’s birthday that was so special for her. We were just so pleased with everything.

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Mario's Travel Agency

 Based on  480  reviews

The trip was generally well executed. The private transportation was prompt and dependable. The hotels were fine (Rome was better than Florence, which lacked AC in the rooms) and well located. We appreciated the daily itinerary reminders on WhatsApp. We were disappointed that there was no customized treasure hunt for the kids at the Vatican as advertised. It was just a regular private tour with no special, child-focused content/activity. This was one of the main reasons we picked this travel company over the other travel agency, so a bummer it didn’t happen. There was also a miss with our cooking class. While we had an exceptional time with the chef, we didn’t get to do the “pick out the food at the local market” part since it was a national holiday and the market was closed. That is something the travel company should have caught upfront and adjusted the itinerary around, in my opinion. My final qualm is around Cinque Terre. We were told (even after pushing back) that it wouldn’t be a good idea to stay a night or two there because restaurants and other venues would not yet be open. However, the villages were bustling and active; we definitely should have spent more time there.

Adam's Travel Agency

 Based on  101  reviews

The trip was wonderful. Our Zicasso tour operator was great and really responsive during the trip. I loved the app, which made everything so much easier and clearer, and having everything in one place on our phones was so nice.

Jeff's Travel Agency

 Based on  53  reviews

On this amazing planet, one can find an abundance of places with spectacular scenery. Scotland is one of those. However, what you can’t find is our travel team. Had it not been for their professionalism and expertise, we would have probably buzzed along in our own car, going ooh and ah, and missing all the wonderful spots that made our trip so memorable. In the planning, Zicasso’s travel agent was always attentive and quick to respond with a suggestion or a nay or yay. Our travel agent was delightful company. She is a historian, geologist, and geographer, all rolled into one, with a great sense of humor. At one point we got stuck in an unprecedented weather event. Not to worry, our travel team was on it with an alternative, so we really didn’t miss much. But the icing on the cake is how much they care about their clients. It is obvious they love their country and want to share it with everyone. And they did, to the fullest and utmost extent!

Tom's Travel Agency

 Based on  140  reviews

We absolutely loved working with Zicasso’s travel agents. They offered some great experiences and accommodations that I would have never considered, and did it all within our budget. We can't wait to go back to Ireland or make our first trip to Scotland, and I will definitely be calling Zicasso’s company for the next trip!

Anne Marie's Travel Agency

 Based on  131  reviews

Our anniversary trip to Scotland and Ireland, planned by Zicasso’s travel company, was unforgettable! Our travel agent was very easy to work with! She made several adjustments to our itinerary at our request and also to address some of the vendor's changes, such as one of our flights (originally from Inverness to Dublin) and one of our "in a local home, dinner and cooking lessons" (originally in Scotland). She was cognizant of my budget constraints and suggested I do some of the driving myself to reduce the cost of private drivers. Then, during our trip, little things like a wine and cheese board in our room upon our arrival in Edinburgh were very much appreciated! Also, when things didn't go as planned (flight delay from Aberdeen to Dublin), she was available (at 2am Pacific time) to help smooth out the bumps! Even the way our trip itinerary built up to a subtle crescendo with our stay in a castle made this a trip we will never forget!

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