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Tour Waiver | Making the Most of Your Liability Release Form

tour waiver sample

Imagine you own and manage a boat tour center named Bear Creek Kayak Rentals . As a tour company, your mission is offering a wonderful, fun, and memorable experience for your customers. However, another top priority is safety— for both your customers and your organization. Your liability waiver is the first step to implementing a safety net for both parties. Not only does it inform your customers about the risks associated with the tour activity, but it also provides a release of liability for your company. For instance, just last week a visitor to Bear Creek Kayak Rentals was injured on a tour. A participant had fallen overboard and ended up hitting her head. While the customer wasn't seriously injured, there was the initial concern as to the safety of the participant. Understandably. And yet— because of the tour waiver she signed— she understood that there was a risk going into the activity in the first place, and it was one that she assumed responsibility for. Release of liability waivers can be more than just a precaution, though! Your waivers offer unique opportunities to help your company stay organized, better market your adventures, and ease the registration process while simultaneously ensuring safety for all parties. How does that happen? Well, we'll answer that question through a series of other questions. Here are some of the primary considerations for your company when you think about your tour waiver:

Why are tour waivers important for your company?

Why invest in an online tour waiver.

  • What are your users expecting from the tour waiver?

What features should you look for in tour waiver software?

How do you analyze the pricing of tour waiver software.

Ready to learn more about how to make the most of your liability waiver? Let's get started!

Tour waiver importance

Tour waivers are first and foremost a release of liability. However, it's important to remember that the enforceability of a release of liability differs by state regulations. Therefore, be sure to check your state's rulings about liability waivers and consult a lawyer before making your tour waiver public. Tour waivers are important because they protect your business from lawsuits for negligence in the event of an accident. For Bear Creek Kayak Rentals , tour waivers are essential because of the inherent risk present in the activity. It's protection for both your company and the participant. The tourism industry is prone to risk, and informing participants about such risks, as well as asking them to release your business from responsibility in case of an accident, keeps everyone a little bit safer. Remember that waivers aren't necessarily a no-lawsuit-no-problems safeguard. Gross negligence is hard to excuse even with a comprehensive liability waiver. Therefore, your organization still needs to act responsibly. When it comes to ensuring the language of your waiver, be sure your organization follows these best practices:

Tour waiver writing

  • Conduct research on the background of your state's liability release decisions.
  • Take inventory of the risks associated with the activity tour you planned.
  • Look at a variety of tour waiver samples from similar organizations and activities.
  • Consult a lawyer about your particular organization's tour waiver.

Just having a waiver isn't enough. You need to make sure your waiver includes all the necessary information to enforce safety for the risks associated with your individual tour activities. Plus, when you have the right kind of waiver, you can ensure safety while also boosting daily operations and becoming a more efficient organization overall.

Tour waiver online

You're aware that your organization needs a waiver, but have you given consideration as to how to make the waiver , what form that waiver should be in, and how your patrons can access it? Your company can choose between a paper and a digital waiver to communicate safety information and a release of liability to your participants. We recommend investing in a digital waiver solution. One of the first questions people ask when it comes to digital waivers is, "Are they legal?" The answer is: yes! According to the E-Sign Act of 2000 , digital waivers are just as valid as paper waivers so long as organizations adhere to some additional regulations, including:

  • The waiver must be in a digital form.
  • The waiver must be accessible to the consumer.
  • The consumer must give consent to sign electronically.

The Act itself states that "a signature, contract, or other record relating to such transaction may not be denied legal effect, validity, or enforceability, solely because it is in electronic form."

You may be thinking, "Okay, sure, it's legal, but why does that mean it's the better choice?" Well, digital waivers offer many advantages over paper waivers. Two advantages are an easier (and safer) filing method and a faster and more efficient signing process.

Digital tour waivers have the unique ability to be saved online, meaning everything is accessible within a waiver console. Instead of storing physical papers in drawers and file cabinets which can be easily disorganized or damaged, everything you need is available at your fingertips. You could go through the trouble of scanning paper waivers into a digital format, but that requires an additional step and much time and energy from your staff.

Plus, with a digital solution, it's easy to distribute the tour waiver ahead of time and encourage early signatures. Then, when people arrive for the tour, you can get started that much faster.

Tour-waiver

What are your users expecting of the tour waiver?

We know you want to wow your customers with your incredibly unique waiver for your organization. However, be careful with how you go about impressing them. While you could take the graphic liberties of filling white space with images and colors, the best way to impress your customers is simply fulfilling (and exceeding) their expectations when it comes to including important information. Again, referencing tour waiver samples can help you get an idea of what your waiver should look like. Your tour attendees have two main expectations for your tour waiver: the form should be accessible and it should provide all of the necessary safety information.

The tour waiver should be accessible.

To make sure your waiver is accessible to all audiences, you'll need to carefully consider the different audiences you may encounter. Ask yourself questions such as:

Is my activity tour available for both adults and children?

What language(s) do the majority of my customers speak?

Does my waiver differ from year to year?

Is my waiver worded in a way that's easy to understand?

Then, make sure your waiver is fully accessible to all users with features such as multi-language tools, parent/guardianship relationship settings, and waiver expirations.

After you've made some key considerations like these, you can start thinking about the kind of content you'll need to include.

Tour waivers should communicate key safety information.

One of the primary purposes of your tour waiver is to inform your attendees of the potential risks of participating in your adventure tour. It's also designed to keep your organization safe from potential liability concerns. Therefore, you'll need to be sure your waiver has features to communicate safety precautions and concerns applicable to both parties. Features to ease such communication include:

  • Auto photo capture. This provides proof of the identity of the person who signed the waiver because it takes a picture of the attendee as they sign.
  • Flagged questions. Set up custom questions that flag participants when a specific answer is chosen. This is an easy way to learn about any specific needs that may slow a participant down or require your team to give them special attention during the tour.
  • Safety videos. If you need to give concrete safety instructions for your tour attendees, embed a video into your digital waiver. For example, if you require participants to watch a boating safety video before signing, you can rest assured the vital information was communicated.
  • Statement of risks. Be sure to explicitly mention all potential risks involved in the activity so that participants are aware of exactly what they're getting themselves into. This way, your tour attendees also know what to watch out for, too!

Collecting and communicating important safety information is a necessary aspect of your waiver and your tour company's responsibility to your customers. Plus, attendees expect to have all of the information they need before they take on a new adventure.

Tour waiver features

As you can imagine, it would be impossible to implement an auto photo capture feature or embed a safety video on a paper waiver. But these aren't the only features that make a more efficient tour waiver solution. Finding a software solution with all of the best features will help your company engage your attendees and ease their signing process. The features you look for should help ease the process when it comes to using the waiver software, marketing your tour waiver, and managing the data collected through waiver distribution.

Using Tour Waiver Software

One wonderful thing about waiver software is that you can present the form on multiple devices and in different formats to best satisfy your attendees. Some usability features to look for include:

  • Waiver kiosk options.   While many people will choose to sign your waiver online on your website or social media account, some people will still expect to sign at the tour location itself. Therefore, make sure you offer a way for them to sign upon arrival. Look for a waiver solution with an app that can easily transform your tablet into a waiver kiosk.
  • Offline accessibility.   This is an especially important feature for your kayaking tour company and other providers of outdoor activities. Wifi tends to be spotty (at best) while outdoors, so ensuring offline accessibility is key for everyone to access the waiver upon arrival for the tour.
  • QR code.   Lines can build quickly at your waiver kiosk, which is exactly what you're trying to avoid. Speed up the process by allowing participants to sign via their own smartphone if they choose. A QR code connects the participant to the waiver quickly and easily on a phone. Note: to take advantage of this feature, you must also make sure your waiver is mobile-responsive.
  • Check-in features.   Look for a solution that also offers check-in features so that you know who is in attendance regardless of whether they signed online ahead of time or upon their arrival. Simply search your attendee's name and check it off the list of tour participants.

When people can access your waiver from their preferred device, it kicks off their engagement on the right foot. For example, your eager kayaking participants can sign your tour waiver ahead of time, check-in from their mobile device, and enjoy a streamlined registration process. The more quickly they get to the water, the better.

Marketing Your Tour Waiver

Ensuring your waiver is easily accessible to all is an incredibly important first step. However, it's also important to make sure people know where to find your tour waiver. This is where marketing comes into play. 

  • A waiver widget. If you've review tour waiver samples from other organizations, you may have seen waiver widgets on their websites. Waiver widgets appear like a tab on your site, and they make it easy for an attendee to find and sign your tour waiver without ever leaving the website.
  • Web button.   Create a customized web button for your company's website to link directly to your organization's waiver. Make sure to include a strong call-to-action on the button!
  • Email links.   Send a link to your waiver directly to your interested participants with email links. This takes out the search step of signing your waiver for participants.
  • Social media embedding.   Embed your tour waiver on Facebook so that your social media viewers will have immediate access to your form as they view other marketing collateral.

What good is your waiver going to do if no one knows where to find it? Make sure you incorporate your waiver into the rest of your company tour's marketing campaign.

Using Waiver Data

While the top priority for your tour waiver is liability protection and communicating safety concerns, that doesn't mean these are the waiver's only purposes. Your tour waiver is a great avenue to collect data that can be used in the future.  For instance, automatically exporting the names and contact information of your tour attendees is a great way to improve and expand your organization's CRM.

This prevents you from manually inputting information about new and existing participants in this database, while continuously gathering key insights about your boat tour attendees! 

Other features to look for in software that can help you save and use waiver data include:

  • Email integrations.   Instead of taking a step to download all email addresses and reload them into your marketing tech, look for waiver software that integrates with popular email marketing platforms. This will streamline the process of expanding your marketing strategy based on the data pulled from your waiver.
  • Waiver console.   Sometimes you'll need quick access to the data you collect from supporters. Look for waiver software with a centralized console system that makes it easy to scroll and search through your tour participants.
  • Notes.   Notes are handy for saving quick snippets of information about each of your participants to be used in the future. These notes should download with the rest of your participant data as a part of the CSV file. For instance, you may note that this is John Smith's 10th tour with your company! Make a note to send him a congratulatory letter.

Access to this information is great for your organization, but don't forget the safety concept we keep coming back to. In order to truly protect your participant's data, you should consider a waiver software with user permissions so that only administrators have access to sensitive data.

Tour waiver pricing

So we've established that investing in digital form software is the best option for your next tour waiver. So the next natural question is, "How much will it cost me?"

There are two separate pricing systems you can look for when it comes to waiver tech:

The Number of Waivers Pricing Model

Tour waiver simple pricing

The first (and best) pricing system relies strictly on the number of waivers a company needs. With this system, companies only pay for the number of waivers they need and all of the features are included.

This is beneficial for organizations of all shapes and sizes. It shows a clearer view of the services your tour company is paying for. Plus, there are fewer hidden costs, creating a more predictable and budget-friendly waiver pricing system. This type of pricing also benefits smaller organizations because they have access to more functionality.

The Additional Feature Pricing Model

Tour waiver simple pricing

In this pricing model, the lower the price of the package, the fewer features you have access to for the waiver tech. When you upgrade and purchase larger packages, you add on additional features. Generally, these systems will also use the number of waivers as a price variable. For instance, you may get half of the features and 100 waivers at the lowest price point, but to access more features, you need to increase your package to the more premium option.

This pricing model puts smaller organizations at a disadvantage because they would need to purchase larger packages for features. A smaller one would be more affordable, but also more limiting.

For example, if you only have 100 kayaking participants, you wouldn't want to splurge on a pricier package for additional waivers you might not need. But you also don't want to miss out on useful features due to a lower demand for waivers in the short term

Try Smartwaiver Today

Smartwaiver offers all of the features listed above, from Auto Photo Capture to Safety Video embedding and more.

Plus, with Smartwaiver, you'll have a team of professionals ready to help you make the transition from paper waivers to a digital solution.

Get started by signing up for a free trial today!

Create your digital tour waiver for free with Smartwaiver.

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How to Make a Waiver for Your Organization: 4 Key Steps

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How to create a waiver for travel and tours

waivers for travels and tours

By Blake Ng — 23 Aug 2018

legal   tour operator   tourism business strategy

Updated February 2022 – No matter what type of action and adventure your company provides its customers with, it’s important to cover your ground legally. There is a certain amount of risk and liability associated with each type of tour and activity, and all tour operators should have their patrons sign a waiver for travel and tours as a form of protection .

In this article, we’ll go through every detail of waivers and liability release forms within the Experiences Industry.

What is a waiver?

Certain tour and activity businesses may place signs around their premises that warn customers of specific dangers. These signs may even state that the company isn’t liable for any damages that may occur during tours and activities. Unfortunately, such signs have little to no legal effects.

The proper way to avoid liabilities and lawsuits is to have a liability waiver or release form in place. Liability waivers and release forms ensure that a customer acknowledges the risks involved in participating in certain tours and activities, and waives their right to sue your business from injuries sustained from the activity.

Now, you may think that having a waiver for travel and tours or a liability release form in place covers all your bases, however, this isn’t true. Waivers shouldn’t be a substitute for liability insurance . Furthermore, lawsuits can arise from activities or accidents not covered by the waiver.

For example, your waiver may release you of liability for injuries sustained during an activity. However, the waiver might not protect you from injuries that may happen within your premises. (e.g a customer slips due to wet floors).

What are the consequences of not having a waiver for travel and tours in place?

Operating a tour and activity business comes with a set of risks and challenges on a daily basis. There are many uncontrollable risks that no one can foresee. And depending on the nature of the tours and activities, there are certain risks that are more obvious than others.

Water   rafting ,  for   instance,   entails   a   number   of   risks   that   are  hard   to predict. However, sudden and jolting movements are usually expected. These movements can  often   cause   injuries  to  the  neck and shoulder ,  which  most people are  already  aware of.

It would make sense that  operators   will   not  be held  responsible  for common injuries most people are  familiar   with . Especially when  they  are  willingly   taking   part . However, there are  instances   where people  get injured and want compensation for it. This is where a waiver comes in handy.

A   lack of  a waiver  leaves   operators  at risk of being sued or summoned to court for a lengthy legal battle. This  results in a costly process that involves huge  legal fees to defend lawsuits and to pay for  damages  sustained .

4 tips in creating a waiver for travel and tours

1. pick a disclaimer.

You should start by researching the various types of liability releases and disclaimers that are usable in court. According to Travel Agent Central , there are two main types of disclaimers that can be used by people in the travel industry:

Third-party disclaimer

The most common disclaimer used by those in the tourism industry is the third party disclaimer, which states the services that will be provided by the company and informs the customer that the company is not responsible for any loss, theft, damage or personal injury that occurs during a particular tour or activity.

Agent negligence disclaimer

The agent negligence disclaimer imposes an obligation on all parties involved (i.e operator and customer) to avoid harm to a person that you ought to know could suffer damage or loss from certain particular actions without the need to 

In other words, an agent negligence disclaimer allows operators to not have to proactively warn another person of an ‘obvious risk’, nor is an operator liable for harm suffered by another as a result of inherent risk or an obvious risk in relation to a recreational activity.  

Agent negligence disclaimer can be more difficult to craft. It   is often necessary to meet certain requirements  before  the disclaimer   can be considered legally valid . It might be best to avoid this type of disclaimer when creating a liability release form.

2. Contact a lawyer

If you prefer to write your own liability release, contact a lawyer to complete the language for you. A legal professional can consult with you about the various activities you offer and your legal needs as a business.

The National Tour Association recommends that tour operators include an Assumption of Risk and a Liability Release portion of their form:

  • The Assumption of Risk asks the customers to assume personal responsibility for their actions and consequences during the course of an activity.
  • The Liability Release specifically releases liability from the business providing the tours and activities.

While it provides these recommendations, the NTA notes that all tour businesses should have their own legal counsel craft and review their legal documentation and forms.

3. Include third party contractors

Many tour companies use third-party contractors to provide their guests with a particular excursion. If that is the case for your company, contact the third-party supplier about their own liability release forms. You may be able to use their form for your guests.

In   the event that  you  and   the third-party supplier  intend to use the same  forms ,  ensure   that all  parties are aware that  your   customers   will   use   the   forms . Have legal counsel from both your company and the third-party contractor review the form and decide if it is the best choice for your business.

4. Look to trade associations that may offer waiver for travel and tours

Some trade associations will provide their members with liability release form waivers.

For instance, the diving trade association, PADI, offers its members a liability release form.

The waiver that is provided by PADI addresses several different issues throughout the form:

  • The risks involved with scuba diving
  • The acknowledgment by the participant that the company, including its employees, subsidiaries, and the PADI organization are not responsible for any accidents or injuries that result from the experience
  • After   all of  the  risks have been acknowledged, the participant  must   sign and date the form before they can participate in a PADI experience

Having   your industry association set  the standards of the waiver  will give you (and your customers)  greater  confidence that  nothing   has   been  left  out.

What should a waiver for travel and tours include?

tour waiver sample

Now that you understand the importance of waivers, especially for tour and activity operators, it’s time to make your own. When creating your waiver, you want to ensure that you capture the main important details. These details should include the 4 W’s and 1 H – who, what, when, where, how .

  • Who – These are your customers that voluntarily partake in your tours and activities. By signing the waiver and detailing their full name, they’re making a promise not to pursue legal action against your business in the event of an accident or injury
  • What – This details out what will be given in exchange for the promise? Generally, being able to participate in the activity is the exchange.
  • When – This section details when the waiver comes into effect. This is usually prior to the commencement of the activity
  • Where – This is the address of your business premises. In   the   event that  there  is   not  a fixed location (i.e .  city exploring tours),  this can be described in the ‘ What’   section   instead . (e.g activity involves a tour of Rome, Italy.)
  • How – This final section describes how neither party admits they acted wrongfully by signing the Waiver

Additional provisions

A waiver may detail any injuries or accidents that may have happened in the past. It can also describe any potential injuries that may occur based on assumptions. This allows operators to protect their business based on past experiences and assumptions of future events.

To further solidify your waiver for travel and tours, you can also add one of these additional provisions:

  • Parent or Guardian Signature: minors under the age of 18 are legally unable to sign contracts. As a result, they should have a parent or guardian co-sign the waiver. However, it’s important to keep in mind that in certain states, a parent or guardian can’t waive a minor’s legal rights to sue for negligence
  • Medical Treatment: the person will not sue in the emergency event where medical treatment may be given and may cause the person further injuries (i.e allergic reactions)
  • Insurance: the individual is accountable for their own insurance, including life, medical or health insurance
  • Assumption of Risk: the participant understands that the activities could be dangerous and could cause injuries yet agree to the potential risks and damages (i.e injuries and accidents)
  • Modifications: any changes to the waiver must be in writing
  • No Admission: signing the waiver doesn’t mean either party admits wrongdoing
  • Photographic Release: the participant agrees that images or recordings can be utilized in reference to the event 
  • Right to Attorney: both parties signing the waiver understands that they have the right to consult with an attorney about the document before signing it and are otherwise signing it voluntarily
  • Severable: in the instance where one – or more – parts of the agreement aren’t valid, the remainder of the waiver will still be considered valid
  • Witness or Notary: the signature of a third person (witness) that confirms the form was truly signed by both parties

Using your liability release form

A liability release form is an important part of any tour and activity business, as it protects you legally and helps to limit the amount of liability you take on. This can help with your insurance costs and ultimately allow you to increase your profit margin.

It’s important to inform your guests of the liability release form at the time of booking. Remind your customers that they should take the time to read over the form and agree to its terms and conditions before signing the paperwork. This is a legally-binding document, and your patrons should be aware of its significance.

Once you have a liability release crafted for your business, make sure you collect a signed copy from every single customer. This will allow you to relax and enjoy the process of providing your customers with the experience of a lifetime!

Exclusive Offer

Liability release forms and waivers are extremely important to protecting your business. However, creating and using liability waivers can be extremely time-consuming. Rezdy is all about helping you save time.

That’s why we’ve got an exclusive offer for Rezdy customers. Wherewolf is the leading digital waiver solution, they’ll help you craft your waiver and manage them digitally! The   $1500   WhereWolf setup   fee   will   be   waived   for   any   Rezdy   customer   signing  up  for   an   annual   contract . Click here to redeem.

Once  your business   has made a  waiver for travel and tours, it ‘ s  crucial  to  make   sure  your customers  are  prepared  before   the   trip . Using a booking software like Rezdy not only gives you useful features such as real-time availability viewer, integration to over 20 payment gateways, distribution channels to thousands of resellers, and detailed reporting tools to understand your business’ performance, but it also allows you to send automatic email communications to all your customers.

Rezdy’s automatic email communication feature allows you to send waivers automatically via email. You can simply create the email template, set the timeframe (i.e 3 days before the booking), and attach the waiver to the email. The waiver will then be automatically sent to your customers based on the timeframe you’ve set. This allows your customers to come to the booking prepared. On the other hand, it will save you heaps of time spent on following up and reminding your customers to fill out the waiver prior to their booking.

Curious to see how Rezdy can help your business save time and grow? Start your 21-day FREE 21-day trial or book a product demo today.

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tour waiver sample

SUPPORT A LOCALLY OWNED SMALL BUSINESS THAT SUPPORTS OTHER LOCALLY OWNED SMALL BUSINESSES

Like a Local Tours

Liability Waiver

Like A Local Tours Liability Waiver

Read carefully. This affects your legal rights. I (the party agreeing to these terms by reserving, purchasing, and/or participating in the tour) hereby waive any and all claims I may have now and in the future, and release from all liability and agree not to sue Like A Local, LLC, its officers, agents, representatives, employees or tour guides for any personal injury, death, property damage, or loss sustained by me as a result of my participation in the walking tour due to any cause whatsoever, including without limitation, negligence on the part of Like A Local, LLC, its staff, tour partners, or other participants, or death or injury as a result of war, civil unrest or epidemic. I further agree that if I violate this agreement and attempt to bring suit against any part of parties named herein, that I will be held responsible for attorney’s fees and any costs incurred by that person in defending such action. I acknowledge that I can fully participate in this activity. I am fully aware of risks and hazards connected with the activity, including but not limited to the risks as noted herein and I voluntarily assume full responsibility for any risks of loss, property damage, or personal injury, including death, that may be sustained by me, or any loss or damage to property owned by me, as a result of being engaged in such an activity. I am aware that the tour, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which include: physical exertion for which I may not be prepared and weather extremes subject to sudden and unexpected change. I accept all the inherent risks of the proposed tour and the possibility of personal injury, death or property damage or loss resulting there from. I acknowledge that the enjoyment and excitement of the proposed form of tour is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work, and these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. I agree that if I suffer injury or illness Like A Local, LLC or its staff can, at my cost, arrange any medical treatment and emergency evacuation service as it or they deem necessary for my health and safety. I understand that Like A Local, LLC will not be responsible for any medical costs associated with an injury I may sustain. I also understand that I am responsible for any damage I cause to the employees. Further, I agree at all times during the tour, to abide by and comply with any additional instructions given by my tour guide or any other Like A Local, LLC staff and I accept that non-compliance may result in injury, death or permanent disability. I understand that non-compliance may result in my removal from the tour. As a participant on the tour, I accept full responsibility for my behavior, well-being, and health throughout the tour, which may involve a variety of activities, unfamiliar locations, and modes of travel. I agree to hold neither Like A Local, LLC, nor its staff liable in any way should any harm come to me. I acknowledge and understand the dangers associated with the consumption of alcohol, agree that I am solely responsible for removing myself from participation in the walking tour if at any time I feel unable to complete or participate in the walking. I further hereby agree to indemnify and hold harmless the releases from any loss, liability, damage or costs, including court costs and attorney’s fees, that may incur due to my participation in said activity, or not, whether caused by negligence of Like A Local, LLC or otherwise. In agreeing to this Waiver and Release, I am not relying on any oral, written nor visual representations or statements by Like A Local, LLC or its staff or any other inducement or coercion to go on the tour. I confirm that, by my own free will, I have read and understood the Terms and Conditions of this walking tour and Wavier and Release and agree that this Waiver and Release will be binding upon my heirs, next of kin, executors, administrators and successors. I agree to grant the sponsors of this tour to a worldwide, royalty-free license to use my photographic, video, or digital likeness solely for promotional, educational, and/or commercial purposes. By purchasing the tour, I affirm that I have fully understood and agree to these Terms and Conditions, Waiver and Release of Liability.

  • Release Form
  • Waiver Release Form

Tour Participant Agreement, Waiver & Release Form

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Participant Agreement, Indemnification, Release And Waiver Of Liability And Assumption Of Risk

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Social Media Photo Release Form

A social media photo release form is a contract that must be signed by anyone who wishes to publish photos of others on a social networking website. Use this free Social Media Photo Release Form template to license your photos and images in an instant. Use this Social Media Photo Release Form to capture the permission of your clients to share the photos you've taken on different social media platforms. You can print these materials as well for offline advertising. This will surely increase the number of your clients because they can view your works or portfolio on social media. This form template contains fields that ask for the client's information, release, consent, and digital signature. This form uses the E-signature widget to obtain the client's signature electronically.Personalize a Social Media Photo Release Form by uploading your logo or changing the background image — new from our Form Builder, you can now resize photos and cover images, too! If you’d like to integrate this free Social Media Photo Release Form with your other accounts, use our 100+ integrations to sync your form responses to Google Drive, Dropbox, and more. Or just send in responses to your email address — it’s completely up to you! Make your Social Media Photo Release Form unique with our free templates, easy-to-use Form Builder, and 100+ integrations. Take your license to the next level with your free Social Media Photo Release Form.

Adoption Certificate Form Template

Adoption Certificate

If you are managing an adoption agency and looking for ways on how to impress or build good relationships with your clients, then why not try giving them an impressive adoption certificate. An adoption certificate is proof that they have legally adopted a child in your agency. This Adoption Certificate Form will be very useful and helpful in creating an adoption certificate for adoptive parents. It will guide and assist you in creating a simple and elegant adoption certificate for your clients. The form will need information such as applicant details, mother and father’s names, address, phone number, date, and signature.

These templates are suggested forms only. Before using this or any form as a contract or other legal document, please consult with an attorney to make sure it meets the legal needs or your situation. Do not use this form to send a legal request to Jotform.

  • Form Templates /
  • Consent Forms /

Consent Forms

Informed consent forms.

Employee Laptop Agreement Form Template

Employee Laptop Agreement Form

Allow your employees to work from home by providing them laptop to use and have them complete this Employee Laptop Agreement Form. This form contains all the necessary information when borrowing a laptop from the company.

Passenger Disclosure And Attestation To The United States Of America Form Template

Passenger Disclosure And Attestation To The United States Of America

Follow CDC requirements with this free passenger attestment form for airlines and aircraft operators. Turns form submissions into PDFs automatically. No coding.

COVID 19 Liability Waiver Form Template

COVID 19 Liability Waiver

Receive signed liability waivers and e-signatures online with our free COVID-19 Liability Waiver form. Easy to customize and share. No coding is required.

COVID 19 Vaccine Consent Form Template

COVID 19 Vaccine Consent Form

Collect signed COVID-19 vaccine consent forms online. Easy to customize, share, and fill out on any device. Upgrade for HIPAA friendly features. Convert to PDFs instantly.

Medical Consent Forms

Online Medical Consent Form Template

Online Medical Consent Form

This excellent Online Medical Consent Form has form fields that ask about the patient information, parent/guardian or emergency contact details, medical data, and the consent waiver. In order to fully acknowledge the consent, this template is using the E-signature widget where the patient can sign digitally.

Procedure Consent Form Template

Procedure Consent Form

A procedure consent form is an official document that informs patients of the risks and benefits of a medical procedure. Simply customize. Easy-to-use. No coding.

Orthodontic Informed Consent Form Template

Orthodontic Informed Consent Form

An orthodontic informed consent form is used by dental offices to sign up patients for orthodontic procedures and asks for their consent to the treatment terms and conditions.

Blood Donor Consent Form Template

Blood Donor Consent Form

A blood donor consent form is used by blood banks and other organizations to collect information from potential blood donors. Fully customizable and free.

Travel Consent Forms

Travel Agency Booking Form Template

Travel Agency Booking Form Template

A travel agency booking form is a service reservation form used by travel agencies to book hotels, flights, or cruise packages. It is a useful tool to improve your hotel or airline booking services. Take your services to the next level!

Employee Travel Authorization Form Template

Employee Travel Authorization Form

Get authorization from your company to travel and attend a conference, seminar, auditing, or inspection by using this Employee Travel Authorization Form. This form can be embedded on ay webpage using the embed code.

Travel Insurance Waiver Form Template

Travel Insurance Waiver

A travel insurance waiver is a document used by travelers to waive the coverage of their travel insurance plan. Use our free Travel Insurance Waiver template!

Innovation Center Field Trip Form Template

Innovation Center Field Trip Form

An innovation center field trip form is used by a school to sign up students for a trip to the innovation center.

Dental Consent Forms

Dental Treatment Informed Consent Form Template

Dental Treatment Informed Consent Form

The Dental Clinic and the Dentist have the responsibility to educate the patient about the procedure he/she will undergo and thoroughly explain how the patient will benefit from it. This is the goal of the Dental Consent Form. This amazing General Dental Consent Form contains form fields that ask for patient information, details about the dental procedure, and acknowledgment waiver.

Dental Clearance Form Template

Dental Clearance Form

A dental clearance form is a medical form used to obtain permission to make dental impressions from a patient. A dentist uses this form to take an impression of your teeth for future procedures. No coding!

Teledentistry Consent Form Template

Teledentistry Consent Form

Collect consent from patients online. Perfect for dental practices offering virtual care. Easy to customize and embed. Integrate with 100+ apps. No coding.

Summer Camp Consent Forms

Summer Camp Waiver Form Template

Summer Camp Waiver Form

A summer camp waiver is a document that parents sign to allow their child to attend a summer camp. With our Summer Camp Activity Form Template, you’ll be roasting marshmallows with your campers in no time!

Summer Camp Permission Form Template

Summer Camp Permission Form

This summer camp permission slip template is a permission or consent form for students or person who are going to camping or outing with classmates, friends and etc. This parental consent form for youth camp is usually given to parents or guardians to be signed by them. This camp consent form template contains parents' contact information, emergency contact information.

Camp Liability Waiver Form Template

Camp Liability Waiver Form

A camp liability waiver form is a document that parents sign to cover the camp’s liability in case something happens to their child during summer camp.

Sports Training Liability Waiver Form Template

Sports Training Liability Waiver

A liability waiver is a contract signed by a member of a sports team or a coach, which relieves a sports facility from liability if a sports injury occurs on their premises. No coding!

Other Consent Forms

Start collecting your participants' liability release waiver for this pandemic using this COVID-19 Liability Release Waiver Template. Just connect your device to the internet and load your form and start collecting your liability release waiver. Get this here in Jotform!

A social media photo release form is a contract that must be signed by anyone who wishes to publish photos of others on a social networking website.

Employee Laptop Agreement Form Template

Eyelash Extension Consent Form

An eyelash extension consent form is used by professional eyelash extensionists to inform their customers of the procedure, equipment they will use, potential risks, and benefits of eyelash extensions.

Passenger Disclosure And Attestation To The United States Of America Form Template

Tattoo Consent Form

Using this amazing Tattoo Consent Form Template will definitely improve the process of getting consent from the client. No coding is required.

Virtual Assistant Contract Form Template

Virtual Assistant Contract Form

This is a sample Virtual Assistant Contract Form that is easy to customize by simply adding related information and can be directly shared with customers.

Professional Counseling Informed Consent Form Template

Professional Counseling Informed Consent Form

A Professional Counseling Informed Consent Form is a form template designed to collect consent from clients and inform them about the risks and limitations involved in professional counseling services

Beauty Salon COVID 19 Liability Waiver Form Template

Beauty Salon COVID 19 Liability Waiver

This COVID-19 Liability Waiver is for Salon businesses to ensure their customers' acknowledgment of the possible risks of a salon service during the pandemic and reminds the measures that can be taken to avoid such risks.

COVID 19 Salon Company Consent Form Template

COVID 19 Salon Company Consent Form

This COVID-19 Salon Company Consent Form asks your customers to provide their personal information and service details with their acknowledgment of the COVID-19 measures and consent to obey the terms and conditions.

Credit Card Authorization Form Template

Credit Card Authorization Form

A credit card authorization form is used by small business owners to sign up their customers for a credit card.

Event Photography Contract Form Template

Event Photography Contract

An Event Photography Contract is a form template designed to outline an agreement between a photographer and a client for providing photography services at an event.

Identity Verification Form Template

Identity Verification Form

An identity verification form is a questionnaire used by companies to conduct identity checks on new employees.

Covid 19 Salon Services Consent Form Template

Covid 19 Salon Services Consent Form

Free screening form for salons and spas. Prevent further spread of the virus. Easy to customize, embed, and integrate. No coding.

Personal Training Liability Waiver Form Template

Personal Training Liability Waiver

A personal trainer liability waiver is usually used by personal trainers to protect themselves against potential lawsuits from clients. No coding!

Wedding Videography Contract Form Template

Wedding Videography Contract

The Wedding Videography Contract Form allows gathering customer personal and contact information, wedding date, time and location, intended video package and collects customers' consent for each clause with their e-signature.

Online Medical Consent Form Template

Group Therapy Informed Consent Form

A Group Therapy Informed Consent Form is a consent-collection document used by therapists or facilitators in informing their potential clients about the kind of services they provide.

Waxing Consent & Appointment Form Template

Waxing Consent & Appointment Form

Free template for waxing salons. Book appointments easily. Get e-signatures. Easy to customize and embed. 100+ integrations, including Google Calendar. No coding.

Eyelash Extension Consent & Appointment Form Template

Eyelash Extension Consent & Appointment Form

Schedule eyelash extension appointments. Get signatures online. Free consent and appointment form template. Easy to customize and embed. No coding.

HIPAA Agreement Form Health Care Operations. Form Template

HIPAA Agreement Form Health Care Operations.

With this HIPAA agreement form you can have your patients and users involved in health care operations to read and even sign the form.

Parental Consent And Release Form Template

Parental Consent And Release Form

Get permission from parents and guardians to let their children participate in your program. Free parental consent form. Easy to customize and embed. No coding required.

About Consent Forms

A consent form is a signed document that outlines the informed consent of an individual for a medical study, clinical trial, or activity. Whether you’re looking for a way to gather model releases, activity waivers , parental consent, or medical consent forms, you can start by selecting one of our 400+ Consent Form Templates. Once you’ve chosen a consent form and customized its terms and conditions, all that’s left to do is embed the form on your website , send the link via email, or let participants fill out the form in person on your tablet or computer — you’ll then be able to securely collect consent forms online! You can even link your custom form to one of our Consent Agreement PDF Templates , to automatically turn form submissions into professional PDF documents .

Not sure where to start? No worries! Just choose a sample consent form from the list below and easily customize it using Jotform’s drag-and-drop Form Builder — no coding or design experience necessary! Outline the responsibilities of all parties involved, add a detailed release of liability, and include any other information necessary to provide indemnity and protect both your company and the individual giving their informed consent. Why not spice up your form by adding your logo and changing the background color too? Your consent form won’t just function well — it’ll look good too.

Make your consent form template even more efficient by adding Jotform’s powerful integrations. Connect with Google Sheets or Airtable to instantly generate a spreadsheet of all form submissions, or link your form to HubSpot, Zoho, or Salesforce (also available on Salesforce AppExchange ) to automatically add participants to your CRM database. By gathering consent forms online with Jotform, you’ll eliminate messy paperwork, streamline your workflow, and save time that could be better spent elsewhere.

Frequently Asked Questions

1) what is a consent form.

Consent forms, also commonly referred to as release forms, are documents designed to inform participants on the details of an event, procedure, or activity. If participants choose to sign a consent form, they’re agreeing to the conditions specified and confirming that they understand the risks, benefits, and rules of their participation.

Health care providers commonly use these forms to ensure they’re compliant with HIPAA regulations and that they secure informed consent for medical procedures, clinical trials, studies, and other activities. HIPAA consent forms typically authorize the provider to send and receive protected patient health information. However, any document that secures approval and consent can be considered a consent or release form.

2) What are the different types of consent forms?

Consent forms vary depending on your industry, audience, and the services you provide. While there are hundreds of different types of specific consent forms, some common use cases include

  • Informed consent forms
  • Medical consent forms
  • Travel consent forms
  • Release forms
  • Client contracts
  • Liability waivers
  • Parental consent forms

These consent forms are designed to fit the specific needs of your business or organization. Using a consent form template allows you to customize an existing form to match your branding and services.

3) What’s included in a consent form?

Consent forms vary depending on the circumstances they cover. For example, according to the Department of Health and Human Services Office of Human Research Protections , an informed consent form for medical research must contain the following information:

  • Information on why you’re conducting research
  • The length of time you’ll expect the individual to participate
  • Expected procedures, especially those that are experimental
  • Any risks or potential discomfort the participant might experience
  • Any benefits the participant can reasonably expect to get from the research
  • An explanation of any potential alternative methods or treatments
  • A statement on the confidentiality of the information gathered
  • Rules on compensation or recovery due to injury
  • A list of contacts if participants have questions about the research or their rights or need to report an injury
  • A statement on the voluntary nature of participation

While a more general consent form might not include all of these details, it should include a clear, detailed explanation of what the person is agreeing to, along with fields to indicate consent, such as date and signature fields or checkboxes.

4) How do you write a consent form?

Whether you build a consent form from scratch or use a consent form template, your form needs to be comprehensive and easy to understand.

Here are a few tips on how to write the best consent form possible:

  • Use language that makes sense to your audience. Be conversational and direct, and avoid industry jargon.
  • Write in the second person. Consent forms should directly address participants, using “you,” “your child,” etc.
  • Minimize passive voice. Passive language leaves room for interpretation and misunderstanding. Clearly indicate which parties are responsible for specific actions.

Using these tips will keep your businesses protected and help your participants or customers feel more comfortable giving consent.

5) Who uses consent forms?

Consent forms are commonly associated with the healthcare industry. However, any business or organization that requires authorization for an activity can use consent forms.

For example, some other entities that use consent forms include

  • Photographers
  • Event planners
  • Tattoo artists
  • Travel agencies
  • Beauty salons
  • Sports teams

Each of these entities may conduct services or activities that include some type of risk to participants, whether physical or financial, which is why it’s important to ensure participants understand the details of their involvement and indicate that they accept the risk.

Acquiring consent not only reassures your customers by giving them the information they need to make a decision, but it also protects your business from legal action. This makes consent forms an important asset for any business performing a service.

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Get Started With a  free  Adventure Tour Waiver Form Template

Waiver Kiosk on iPad - WaiverFile

  • Waiver Form Templates
  • Adventure Tours

Adventure Tour Waivers

The niche category referred to as adventure tours involves customers engaging in hiking, zip-lining, rock climbing, rafting, mountain biking, skiing, snowboarding, and other such activities. To your customers, a certain level of risk may be posed when they participate in such tourism activities. For operators in this industry, it is essential to ensure that everything possible is done to be protected against lawsuits. If, during the course of an adventure, a customer suffers harm or gets physically hurt, unless you have signed waiver forms in place, they may try to sue your company. They still might try, but by protecting yourself legally with signed waiver forms, you stand a better chance of getting through the entire ordeal intact.

We, at WaiverFile, do all we can for our customers to make the process of signing waiver forms easy. In advance of a chosen adventure, you can have online waiver forms signed. Why is that important? This way, to ensure they've met all requirements legally, you have plenty of time to review them; and, should litigation arise, you have peace of mind your company is better protected.

Benefits of Using Adventure Tour Waiver Forms

When you use our adventure tour digital waiver software, the following are some of the features you can enjoy:

  • Data export – So you can search for waivers anytime, our electronic waiver form system securely stores all your data. What's more, you can download a zip file of all your PDF formatted waivers, export data in Excel format, and more.
  • Support is excellent – To every one of our clients, we focus on delivering perfection here at WaiverFile. From any member of our customer service staff, you can rely on superb support.
  • Customization that is seamless – To make it easier for you to customize waivers to your needs, our electronic waiver reform software is precisely designed.

Girl on zipline

Why Switch to Online Adventure Tour Waivers?

If you operate a business where customers face a potential risk, one of your biggest "must-haves" is signing online waiver forms. Injuries can still occur, despite your best efforts.

Let's say you offer an adventure tour that involves scuba diving. Every single factor under the sea simply cannot be controlled by any individual, so injuries sometimes happen. Against any possibility of potential lawsuits, you must make sure your company is well protected if those injuries occur. Where adventure-related activities are concerned, customers must always be made aware of the risks involved.

Because physical forms don't need to be signed by customers, the process of registration is also made easier by the use of electronic waiver forms. Because there is minimal waiting time, a much better experience is offered to your customers.

How Can Your Adventure Tour Business Implement Electronic Waivers?

Now that you know all the benefits of electronic waivers, how do you get started? It's easy. Don't wait another minute to open your WaiverFile account. Use the form below to setup a new WaiverFile account with our sample waiver form pre-installed so you can customize it and start to collect information and signatures with smartphones, tablets, via email, and more. 

If you have any questions about using online adventure tour waivers, feel free to  contact us  today.

View Sample Waiver

See what it looks like to complete this waiver online. 

Setup This Waiver Form

Install this form in a new WaiverFile account. Customize it and start collecting waiver forms online!

"Protected Health Information" (PHI) under the US law is any information about health status, provision of health care, or payment for health care that is created or collected by a Covered Entity (or a Business Associate of a Covered Entity), and can be linked to a specific individual.

"Privacy Rule" means the Standards for Privacy of Individually Identifiable Health Information at 45 C.F.R. Part 160 and Part 164, Subparts A and E.

"Security Rule" will mean the Security Standards at 45 C. F.R. Part 160 and Part 164, Subparts A and C.

Microsoft Word Version

Using online waiver forms is the fastest and easiest way to collect, but if you'd still like a Word version you can download it below.

  • Sample Adventure Tours Waiver Form

Download File

Enter your email to get the sample waiver and learn more about how electronic waivers can help streamline your business!

I don't want to take advantage of online waiver forms. Download the form . * Subject to disclaimer above

Other Industries

  • Adventure Park
  • Automotive & Motorsports
  • Beauty Salon and Spa
  • Educational Facility
  • Event & Expo
  • Kids Activities
  • Model Release
  • Watersports

For general use

  • Generic Waiver Template
  • Covid-19 Waiver Template
  • Host Agencies
  • Accelerator Course
  • Travel Jobs
  • Travel Agent Chatter
  • Etiquette & Rules
  • Privacy Policy

Travel Waivers: Protect Your Travel Agency

There are a lot of things you learn when you’re a travel agent. One of the most common lessons is that having clients sign a travel waiver form is essential to protect yourself, your clients, and your agency. And sadly, that’s a lesson often learned the hard way. No matter how great a travel agent you are, misunderstandings happen. Accidents happen. Things happen. 😬

How will a waiver protect you? Take it from travel attorney Chun T. Wright:

A waiver can help:

  • Educate travelers and participants about the risks of travel (and screen out travelers who are not suited to the trip), and
  • Protect you and your business from legal claims that range from minor mishaps (e.g. small injuries) to catastrophic events (e.g., death).

With Wright's expertise, we're going to walk you through everything you need to know about travel waivers. And we're even going to give you a free travel waiver you can add to your website that just needs to be customized to your agency. That's right! We've done all the hard work for you. You just need to put in your travel agency name and logo, and it's ready to go!

Having clients sign a travel waiver form is essential to protect yourself, your clients, and your agency

Below is a list of items to consider including in your travel waiver(s). If you already know what you want, use the links below to fast-forward to the types of waiver verbiage you're looking for!

⭐️ HAR ARTICLE HIGHLIGHTS: ⭐️

8 waiver terms & disclaimers to protect your agency, 5 items to consider for your liability waiver.

  • Pre-Booking Disclaimers
  • 5 Components to Travel Agency Waviers
  • [FREE DOWNLOAD] Trip Confirmation Form
  • Create A Personalized Online Waive for Your Agency
  • Working with a Travel Attorney to Customize Your Waivers & Disclaimers

Below is a list of terms and disclaimers that you could include either in one of your waivers or in your terms and conditions. The best way to figure out what works best for your agency is to consult with a travel attorney . Here's what to consider!

1. Pre-Booking Disclaimers:

Prices and costs can change and your client needs to understand that possibility! A pre-booking disclaimer will help.

2. Waiver to Verify Trips Details are Correct :

This section discusses which trip details your clients need to sign off on (even though you went over your client's itinerary with a fine-tooth comb).

3. Waiver to Verify Client has Documents they Need:

How incredibly sad would it be if your clients sailed into port of a cruise destination only to realize they didn't have the proper visa to disembark? According to Wright, "This waiver will ensure the clients know that it is their responsibility to ensure that they have the proper documents (passports, visas) and vaccinations and that they meet all other entry requirements."

4. Waiver to Verify You Offered Travel Insurance :

It's your client's prerogative if they decline travel insurance, but it's your prerogative to make sure they verify that

  • You offered travel insurance in the first place or encouraged them to purchase it, and
  • Whether they secured travel insurance or not.

5 . HAR's Free Trip Confirmation Form:

A free client-facing form making sure you've got your bases covered. Copy it over to your site with a click of the mouse!

6 . DIY Waivers:

Here's a list of programs you can use to create free waivers for your agency.

7. Waiver to acknowledge that you charge fees:

If you charge fees, mentioning it in your waiver or disclaimer will save any misunderstandings between you and your client. Wright adds that "If a portion of the trip cost is for your fees, say so. Otherwise, this could complicate refund claims."

8. Liability Waiver that limits your risks

The next one is so important that it necessitates its own section with a legal take from Wright.

Below, Wright breaks down the importance of a liability waiver and what it may include.

Chunnie Wright, 2020

1. A list of the representative inherent risks and any special risks of a trip and activities that are included. Risks of travel may include venturing into remote areas with lack of access to medical facilities, having to be quarantined, getting a virus or illness, encountering roads and other infrastructure that may not be to the same standards as the traveler's home country, and so on.

2. A responsibility statement that you are not responsible for the actions/inactions of your suppliers.

3. A release clause in which the participant or travelers expressly releases your business from claims for damages related to the risks of their trip and/or activities. This clause often begins with this or similar language: "I, the traveler RELEASE, DISCHARGE, COVENANT NOT TO SUE AND HOLD HARMLESS Business A and its [list of all who are released]." Be sure to categorically identify all individuals and entities that should be included in the release, e.g., owners, officers, employees, agents, representatives, related entities, independent contracts/sales representatives, volunteers, successors and assigns. "Successors and assigns" are often missing in liability waivers but if you change your business entity or sell your business, a liability release that omits "successors and assigns" may not cover the new entity or successor business. This clause should stand out; use bolded language, larger type and/or a different font to ensure that the traveler/participant's attention is drawn to it.

4. An express voluntary assumption of the risk clause that states that the traveler understands and voluntarily assumes the risks, both known and unknown, associated with the trip or activity.

5. A forum selection, venue, and choice of law provision. This provision sets out where disputes will be brought (your location will typically be preferred), what forum (e.g., state or federal court or arbitration), and what law will govern.

Pre-Booking Disclaimers—Quoted Prices May Change!

We’ll start from the beginning: It’s a best practice to state on your quote that you can’t guarantee your pricing and costs (unless of course, you have locked in rates).

While I can’t think of why (or how) someone would sue you for sending a quote and then having that quote change, I think it's important to mention it to avoid having an angry client. "And while they might not sue you," warns Wright, "they could report you to your local consumer protection agency which will in turn ask you to explain why your actions were not deceptive."

If you’re giving prices over the phone, best practice is to send a follow-up email with the pricing and disclaimer. Set the relationship up for success by making sure you’re all on the same page.

Mention that prices are subject to change in the email body or add something similar to below in your email signature:

**** Please Note: All prices are subject to change and are based on availability. ****

The email signature is especially nice because you won’t ever forget to mention it; it’s already written for you every time! 1

This is a side note, but also worth mentioning. Seller of Travel regulations in certain states dictates in certain situations that the SOT number must be listed on certain items (quotes, marketing materials, etc.). Seller of Travel Laws can be a real doozie, so make sure you read up on Seller of Travel Requirements here .

5 Components to Travel Agency Waivers

You’ve got them booked, congrats! Now is where you need to be extra careful to make sure you’ve given the client all necessary information and to leave a paper trail showing you did so. This is where the rubber hits the road folks. Get your racing gear on!

Once you've made that booking, let's go over the information that needs to be double/triple/quadruple checked to make sure it's accurate and that you've disclosed everything to your client.

1. Correct names/dates/times/flights/car/hotels

Whoops. Stephanie with a ‘y’ when it was an 'ie'. Or you booked them on the wrong dates. These are all things that can cause headaches later on if you haven't stressed to your client the importance of looking over their itinerary to make sure everything looks okay.

In your travel waiver, let clients know they are responsible for looking over their itinerary and making sure everything is correct.

Sample verification reminder from a real travel agency:

Please check the attached information upon receipt and verify all information is correct. [YOUR AGENCY NAME] will not be responsible for omissions or errors if not brought to my attention immediately. Payment must be received by the due date to avoid vendor cancellation.

Travel Waiver: Information is Correct

2. Documentation

It goes beyond checking the itinerary to make sure everything is correct. Visas; passports; taking kids out of the country without both parents; documents for getting married outside the US. Knowing this stuff and communicating it to your client is part of your job as a travel agent.

If you're not exactly sure what your responsibilities are to your clients, you might find it helpful to read this article by travel attorney Mark Pestronk discussing  your duties to clients . Canadian agents may find this article helpful,  TICO regulations  by Pestronk.

Sample documentation waiver from a real travel agency:

"DOCUMENTATION: U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government-imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens."

3. Travel insurance was offered

Veterans agents, you know this, but newbies, make sure you offer travel insurance to every. single. client.

At my previous host agency, I worked with agencies that hadn’t offered travel insurance (or didn’t have documentation proving they had) and the unhappy clients were suing the agent to get their money back. Best case scenario, Errors & Omissions (E&O) insurance covers the legal fees to fight the lawsuit.

Worst case scenario? You end up with a very hefty legal bill because you didn't have documentation that you offered travel insurance to your client.

You are the travel expert; that’s your value. Part of being the expert is letting clients know travel insurance exists and the risks involved if they decline insurance.

Sample travel insurance waiver from a real travel agency:

"I assume and understand that there is a risk involved with my travel and my travel activities and/or excursions. I acknowledge that I was informed about my options but I declined the insurance."

travel waiver trip insurance

Even better yet, email a quote through the insurance company's website so you have an electronic paper trail insurance was offered. Since they usually have an option to send reminder emails, it increases not only your paper trail but also the likelihood they'll purchase insurance.

And here's some words of advice from travel insurance companies that want to protect you against travel insurance licensing problems : When communicating (verbal or written) with clients,  offer/recommend  travel insurance; do not  sell  travel insurance.

Repeat after me: I am a travel expert, not an insurance expert. 

4. Fee DISCLOSUREs

Next up? Fees!

Making sure your clients understand what fees are involved in working with you is key to the client having a positive experience. Whether they're your fees or a supplier's fee, ensure your client understands when those fees kick in and what the amount is.

Cancellation and change fees may vary based on when they cancel and other factors, so listing specific amounts may not be a possibility. But, you should alert the traveler to the possibility of fees for changes or cancellations to the booking.

If it’s a group, you may already have the specific fees in the contract. Even then, it’s important to have a waiver for each booking since the person who signed the contract may not have shared that information with the group.

Sample fee disclosure from a real travel agency:

travel waiver fees

5. Legal Jargon (AKA: Blanket statement)

Our last component to your travel wavier? This one is the blanket statement.

Sample travel waiver from a real travel agency:

"[YOUR AGENCY] offers retail travel services to customers, which are provided by separate and independent vendors of travel services. [YOUR AGENCY] does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that [YOUR AGENCY] acts only as agent for the client in acquiring transportation, hotel accommodations, sightseeing, and other privileges, or services for the clients’ benefit, and on the express condition that [YOUR AGENCY] shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with."

HAR's Free Travel Waiver: Trip Details Confirmation Form

That wasn't so bad was it? :) But we can do even better. Let's whip a travel waiver form for you right now!

The icing on the cupcake is that we've already made a Trip Details Confirmation Form for you! It makes it easy for clients to verify crucial details of their upcoming trip and goes over all the travel waiver points we just discussed.

  • Travelers' legal names spelt correctly? ✔️
  • Dates of travel and departure/arrival city correct? ✔️
  • Passport good for 6 months after they return home? ✔️
  • Travel insurance was offered? ✔️
  • Disclosed to clients visa/vaccination requirements? ✔️
  • Made sure your clients have read and signed that they understood all of this? ✔️

You can brand our trip confirmation details form to your agency and share it with your clients in a jiffy! The form includes a signature field for your clients to verify that all the above information is accurate so you can have it on file! Check it out, below!

There's more where that came from, too. We have a few other Free Travel Agent Forms  and a couple of tutorials about customizing them to reflect your unique brand!

Where to Create Your Online Travel Waiver Form

Okay, I hope this isn't the case anymore, but if you are sending out paper travel waiver forms for your clients to sign, let's stop that. Having clients sign paper forms is sooooooo 2012. ;)

Our free travel waiver form from the previous section shows you how handy and professional an online waiver can be. But . . . if you're more of a DIY-er and want to build your travel waiver from the ground up, no problem! (But ours is pretty darn good so make sure to check it out.)

Here's our recommendation for online form creators:

  • Jotform - My personal fav and the one we use at Host Agency Reviews. It's the one I highly recommend because it is a zillion times more powerful than any other form builder out there. And it does everything you'll need (including getting client signatures)... for free!
  • Cost: Free Plan (downside? Very little. The free plan comes with everything the paid plans offer as well as unlimited fields. It even includes e-signatures and payment integrations for clients!) The next plan up is the Bronze Plan: $24/month (annual plan). We used JotForm to create all of our form templates for our Free Travel Agent Forms article.
  • Wufoo - Another option out there. I did use Wufoo but changed over to JotForm because of its features and lower price point. As of July 2020, Wufoo doesn't have an electronic signature option without you having to use a third party.
  • Cost: Free (downside? No e-signature option so it's not an option for forms where you need the client's signature). Ad Hoc Plan: $14.95/mo ($129/yr) gives you more forms and fields, but still no e-signature.

We have used Cognito Forms in the past (before we discovered Jotform), but had a pretty terrible experience with their customer service and no longer recommend them.

If you know of any other options or have thoughts on the above, I'd love to hear them in the comments below!

Working with a Travel Attorney to Customize Waivers and Disclaimers for Your Agency

Now, we spoke with multiple travel agencies on how they protect themselves with travel waivers. There is A TON of value in the cumulative knowledge from agencies that have already ‘been there, done that.’ In the end, though, they're travel advisors and not travel attorneys.

The needs of an adventure-focused travel advisor will not be the same as those who focus on student group travel. Who can help you finetune your travel waivers and disclaimers? A travel attorney. So just to be safe, I’d recommend getting a travel attorney to look at your final waiver .

According to Wright "Travel attorneys will customize the waiver to your locale, ensure that it is complete, and advise you on issues that are important that you may not have thought about (e.g., “forum selection,” “venue, and “choice of law”). An experienced travel attorney will be an invaluable part of your advisory team. They can help you avoid issues and respond to any problems that do come up."

The Icing on the Cake: 40+ Travel Checklist and Tips

Julie, the owner of an agency specializing in Europe, shared the amazing "Overseas Travel Checklist and Tips" form she sends to clients. It’s an amazing source of information and exactly how you can show your value as a travel agent, by giving them a little extra.

The best part? You create it one time and clients continue to be thankful for the extra resources you're providing to them for all eternity! Win-win.

And heck, we like lots of icing on our cake! So here's some more:

Sending waivers is helpful, but a signature of acknowledgement is your best defense.

Travel attorney Jonathan Howe says that simply sending the waivers is helpful if you ever need to defend yourself, but a signature of acknowledgment is really your best defense. He also recommended sending an acknowledgment with a copy of the waiver. It doesn’t need to be complex, just a “Thank you we received your waiver, a copy of which is attached”.

One of the advantages of signing up for an online form maker like JotForm is that they can send auto-emails to you and the client, acknowledging you've received the form.

And you know, we just can't help ourselves. Here are more awesome legal resources for your travel biz:

  • Creating online waivers with electronic signatures is a great way to actually get your clients to fill out your waivers. Here's how to do that plus loads of other free travel agent forms (for free).
  • If you want more formal advice, we have a list of travel industry lawyers , which includes free legal documents for agencies.
  • Lastly, HAR's resources page is great for finding our most popular articles and other travel agents' resources-- check it out!  
  • Check out Travel Lawyer Mark Pestronk's free legal document templates here
  • Here's a fantastic guide by Managed Insurance Services on limiting your agency's liability . This baby is written in plain English. *high five* (Thanks to Joe Matteis for sharing)

Wow. Thank You!

A huge and humbled thank you to Chun T. Wright who offered her legal expertise in the latest update of this article. We also offer major trophies to the advisors who let us take a peek behind the curtain for their excellent waivers. Jodie Swartz Jones, Nyla Bridges, and Julie Lay Conway shared their various waivers, disclaimers, and checklists for this article.

How amazing is it that agents shared their travel waivers to help other agencies be better protected? If you want to give them a shout-out, if we missed something important in this article, or if you want to pass along the kindness and share your travel waiver, let us know in the comments below!

If you still have questions, drop us a line , join the conversation in the comments below, or connect with me on  Facebook and  Twitter .

Editor’s Note: This article was originally published in January 2013 and was completely updated and revamped on publish date listed. Enjoy!

  •  Speaking of covering yourself, I need an obligatory disclaimer here! I am not an attorney.  I aggregated this info from first-hand experience and other industry sources to create a resource that would help agents gain base knowledge. It does not guarantee protection against lawsuits from clients. All info is accurate to my knowledge but the information given should be fact-checked and never be considered legal advice. ↩

About the Author

Steph Lee - Host Agency Reviews

Steph grew up in the travel industry. She worked with thousands of agents in her role as a former host agency director before leaving in 2012 to start HAR. She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited.

If you’re looking for Steph, she leaves a trace where ever she goes! You can find her on Facebook, Instagram, LinkedIn and Pinterest as 'iamstephly'. 🙂 She doesn't do TikTok as no one would ever see her again.

Steph Lee - Host Agency Reviews

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Tour Waiver

The digital tour waiver system that delights.

Make the tour waiver experience great for your guests, staff and you. With Wherewolf you can send out a custom online tour waiver form automatically for every booking and take your marketing, analytics and service to a whole new level of awesome.

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Wherewolf works for all tours, from walking tours to water-based adventures

You might be running sightseeing tours, kayaking tours or taking hikers up Mount Kilimanjaro. Wherewolf makes the entire process simple, from sending out your digital waivers ahead of time to managing guests, staff and equipment while out in the field. Start free, and upgrade as needed.

Contactless check-in and waivers for peace of mind

Gather signatures via sms, email, qr code & app, works like a charm with key booking platforms, mobile guest management – even while offline, a tour operator waiver system and business booster, all in one, go paperless like a pro.

No more mountains of paper forms to print and store. Wherewolf does everything digitally, storing all waivers and guest details securely in the cloud so you can access everything you need at a moment’s notice.

Free up time for your team

Because guests complete their own waiver forms ahead of time, your staff won’t need to painstakingly fill in data manually on the day. Your online guest database grows automatically with detailed trip manifests.

Bring consistency to your guest experience

You already provide a brilliant experience for your guests, so match this with the tour waiver and check-in experience to suit. With your own custom app, QR code and branded forms, Wherewolf matches your professionalism.

Grow bookings – and your business

With analytics and email marketing tools built right in, you’ll have all you need to truly understand your guests, follow up experiences, grow reviews and your social community, and send out targeted marketing campaigns.

Book your FREE demo with a Wherewolf specialist​

We’d be happy to take you through a personalized demo of the full features with no obligation. see just how pain-free your waiver process can be.​, effortless check-ins, waivers and guest management in the way that suits you, setting up your new waiver for travel and tours with wherewolf couldn’t be easier, and it’s also completely free for up to 400 waivers per month. if you’d like the full suite of features and integration with your favorite booking platform, you can simply upgrade to a pro plan. piece of cake., register now for your free wherewolf account, customize your forms, app and integrations, enjoy your new tour waiver and check-in process, browse our other solutions.

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Legal Templates

Home Business Release of Liability

Release of Liability (Waiver) Forms

Use our Release of Liability form to create an agreement to waive legal claims if an accident occurs. Select your waiver type to get started.

Release Waiver Agreement Template 2023

Updated January 30, 2024 Written by Josh Sainsbury | Reviewed by Brooke Davis

A Release of Liability , also known as a Liability Waiver or Hold Harmless Agreement, is a legal document between two parties – Party A (the Releasor) signs to acknowledge the risks involved in a particular activity or process, thereby agreeing not to hold Party B ( the Releasee ) responsible for any harm or damage that might occur.

You can use a liability waiver to prevent a company or individual from being sued in the event of an accident. This document will protect you in a legal dispute on all civil claims.

It’s a good idea to fill out this document before or after performing activities that could expose you to legal action. It is alternatively used when an accident like a car wreck or property damage has already occurred. Instead of going through an expensive lawsuit, both parties agree to settle the dispute.

Consequences of Not Using a Waiver

The most common liability situations, is a release of liability form enforceable, what should be included in a release of liability, how to write a release of liability form, release of liability sample, frequently asked questions.

release liability waiver general form sample-thumbnail

General Release

Used when one person is broadly giving up all known and unknown claims against another party.

Basic, but flexible and comprehensive enough to cover broad claims that are filed in the most common dispute cases.

Example of a mutual liability waiver form

Mutual Release

Used when both parties give up all past and future claims against one another.

Instead of getting involved in a long and pricey legal process, use this form to agree to walk away from the contract on their own terms.

Car Accident Release of Liability Form

Automobile Accident Release

Use this form to agree not to sue one another when involved in a traffic collision, in the case of car accidents.

Example of a property damage liability waiver form

Waiver for Damage to Property

Used when real property (i.e. land or building) or personal property (i.e. jewelry or movable possession) is harmed and the parties settle the dispute out of court.

Example of a personal injury liability waiver form

Release for Personal Injury

Used for cases of personal injury in which a person is injured or harmed and agrees not to sue in exchange for a certain amount of money or value.

Personal injury can be considered both physical or psychological.

Example of an activity or event liability waiver form

Waiver for Participation in an Event or Activity

Used by event and entertainment companies that require their customers to give up all future claims against the organizer or owner for personal injuries that may occur.

Sign these forms when participating in activities such as paintball, sports leagues, and other athletic events.

What Is a Release of Liability Form?

A Release of Liability form  is a legal agreement between the Releasor or person promising not to sue and the Releasee or person or company potentially liable.

By signing this waiver form, the Releasor acknowledges that they understand the risks and claims and agrees not to sue the Releasee for past or future injuries or damages.

A simple release of liability form will identify the following essential elements:

  • Releasor: a person who promises not to sue or take any legal action against the owner or organizer of the event or activity being attended
  • Releasee: owner or organizer of the event or activity who is at risk of being sued
  • Effective Date: when the agreement shall take effect
  • Event: description of event, action, or circumstances being held
  • Consideration: the amount of money, promised (in)action, or something of legal value in return for signing the document. [1]
  • Governing Law: Any disagreements will be resolved using the laws of one state

This form can document a person’s consent to be photographed, filmed, or recorded in a public event or activity. You can also use a separate Photo Release Form .

A liability waiver can be used when an accident like a car wreck or property damage has occurred. Instead of going through an expensive lawsuit, both parties agree to settle the dispute out of court.

  • Could reduce time spent in court
  • May save you money on things like unpaid medical bills and legal fees
  • Fear of participating in or organizing future events
  • Might reduce the likelihood that you will be sued
  • May minimize frivolous lawsuits
  • People may be wary of the business or individual and reconsider their participation.
  • The document may not be enforceable
  • It could be costly to enforce
  • It may not be easy to prove

Without a written waiver, everyone faces the possibility of being summoned to court or dragging out a disagreement over who owes what.

Here are just a few of the possible consequences that this form can prevent:

These are some of the most common situations in which you may use a Waiver form:

Yes, a release of liability form is generally enforceable. If the waiver meets the following, it can typically be upheld:

  • It contains proper language based on the particular state’s contract law
  • It does not violate public policy or any state laws
  • The injury stems from risks clearly outlined in the waiver or from the simple negligence of the disclaiming company

A simple release of liability form should generally address the following basics:

  • Who promises not to pursue any legal action against another party
  • What amount of money or action (including being able to participate in the activity) will be given in exchange for the promise
  • When the document takes effect, usually before the activity occurs
  • How neither party admits they acted wrongfully by signing the Waiver

The form can address incidents that have already occurred in the past or may happen in the future, given the inherent riskiness of the activity. It may also include one of these additional provisions:

  • Assumption of Risk: the participant understands that the activities are inherently hazardous yet agrees to assume the risk of being injured or harmed
  • Insurance: the individual is responsible for their own medical, health, or life insurance
  • Medical Treatment: the person will not sue even if they are further injured by any medical treatment given during an emergency at the event
  • Modifications: any changes to the document must be in writing
  • No Admission: signing the document does not mean either party admits wrongdoing
  • Parent or Guardian Signature: a minor under the age of 18 is legally unable to sign a contract and should have a parent or guardian co-sign the agreement (although, in certain states, a parent or guardian cannot waive a minor’s legal rights to sue for negligence)
  • Photographic Release: the participant agrees that images or recordings can be used in connection with the event attended
  • Right to Attorney: everyone understands that they have the chance to consult with an attorney about the document and are otherwise signing it voluntarily
  • Severable: the rest of the document is valid even if one part of the agreement is not
  • Witness or Notary: the signature of a third person who acknowledges both parties indeed signed the form is optional

When Selling a Car

Depending on your state, you may need a liability waiver when selling your car. When you sell your vehicle until the title and registration is transferred, you are liable for any accidents or injuries caused by the buyer.

Therefore, most states require you to notify them within days after selling your car.

To ensure their liability is waived, residents of California who sell their car must fill out a Notice of Transfer and Release of Liability Form .

The Department of Transportation in Idaho requires residents to fill out a Notice of Release of Liability .

Find out if your state requires a waiver form to sell your car.

Step 1 – Releasor and Releasee Details

a) Provide the name of the state where the event will occur.

b) Provide the date on which this agreement will take effect.

c) Name the person attending/participating in the event (the Releasor). This person is releasing the owner or event organizer from liability by promising not to sue or take legal action.

And name the person who is at risk of being sued (the Releasee), such as an owner or organizer of an event.

d) Describe the event where Releasor and Releasee waive future rights to sue each other.

release of liability release details

Step 2 – Release of Claims

Provide the amount of money, promised (in)action, or something of legal value given to the Releasor by the Releasee to sign the document. Money is often offered as a consideration, while other goods and services can also be offered.

Release of claim screenshot

Step 3 – Governing State (Section 4)

Name the state in which this contract will apply. Usually, it will be the state where both parties reside.

release of liability form governing state

Step 4 – Signatures

Name any witness to the execution of this Release and have s/he sign here. It is optional to include the signature of a third person (witness or notary) who acknowledges both parties indeed signed the form.

An example of where to include signatures in our release of liability template.

Step 5 – Notary Acknowledgement

A notary will complete this section with their signature. It is optional to include the signature of a third person (witness or notary) who acknowledges both parties indeed signed the Release.

An example of where to include notary acknowledgement details in our release of liability template.

Download our liability waiver in PDF or Word format below. You can also find what this document typically looks like:

Release Waiver Agreement Template

Blank Forms – By Type

How long does it take for someone to accept liability.

It can take time for someone to accept liability. Many factors must be considered; it will typically take as long as necessary before someone accepts liability.

Sometimes, contracts have a set period for the liable party to remedy the wrong. If not, the reasonableness of time will be a factor.

What happens if liability is not accepted?

If liability is not accepted and the prospective defendant says that they were not negligent, you need to prove that the defendant did something wrong. 

Legal Templates uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial guidelines to learn more about how we keep our content accurate, reliable and trustworthy.

  • Consideration. https://en.wikipedia.org/wiki/Consideration

Related Documents

  • Hold Harmless (Indemnity) Agreement : A legal document that transfers risk from one party, the indemnitee, to another party, the indemnifier.
  • Promissory Note : Outline the details of a loan made between two people, a borrower, and a lender.
  • Demand Letter for Payment : A formal, written document demanding payment of an outstanding debt.
  • Medical Records Release Form : An authorization for health providers to release medical information to the patient as well as someone other than the patient.
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Release Waiver Agreement Template 2023

The document above is a sample. Please note that the language you see here may change depending on your answers to the document questionnaire.

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Your Guide to Waiver Forms – Examples and Templates

  • What is a waiver form?

Waiver forms  are a type of legal protection used by businesses to reduce their liability and risk. This type of agreement between a business and its customers is used to document that all parties are aware of potential risks in certain situations. Waiver forms act as a release of liability for the company and typically the customer or participant will need to sign the form in order to move forward. 

  • What is the purpose of a waiver form?

The basic purpose of a waiver form is to shield a business from liability and risk. While no one is ever required to sign off a waiver form, businesses may refuse service if all parties do not sign off on the waiver form. By willingly entering into an agreement, the waiver form acts as a record that all parties have been informed of potential risks and agree not to hold the business legally responsible in case of an incident or accident. 

Can I use Google Forms for waivers?

Since waivers are basic documents by nature, it’s entirely possible to use a word processor such as Google Forms or Microsoft Word to produce waiver forms. 

However one key downside of using Google Forms or Word documents is that you aren’t able to natively collect signatures using these tools. You would need to print out the form or use a third party app to collect a digital signature. 

Since waiver forms rely on signature capture, more companies are looking to specific waiver apps that can be filled out directly on a tablet or mobile device in the field. For example, software for waiver apps can have all of your waiver form templates available and customers can read and sign off on the forms digitally. 

The rise of app technology has made it easier than ever to complete all types of waiver forms, collecting digital signatures and storing documents directly to the cloud – even without an internet connection. 

Using word processors for waivers may work in some instances, but as your business grows in complexity it can benefit your organization to have productivity tools in place to streamline how you capture information in the field. 

  • How do you write a waiver form?

Luckily there are many examples and templates out there that can be used when writing a waiver form. Many businesses prefer to copy from a template, rather than starting completely from scratch. In general though, a waiver form typically includes information like:

  • Branding:  Your company name, address, contact information, and logo that represents your business’s brand in the header or footer of the document
  • Customer Information:  Name, address, email, phone number, date of birth, parent or guardian name (if applicable), etc.
  • Waiver terms:  Includes all of the legal language, clauses, definitions, and terms of the agreement in its entirety
  • Signatures:  Form field to capture the signature of all parties and sign off from a parent or guardian in the case of a minor

Since waiver forms may be used in a legal setting, it’s always advisable to consult a lawyer to help when writing your waiver forms. Here is an example of a waiver form that can be built on GoCanvas and  published as a PDF form  to be filled out via a mobile device, tablet, or computer by your customers.

  • Who needs a waiver form?

Waiver forms are used across many different industries and use cases. Some common examples include:

  • Media release form
  • Health club waiver and release form
  • Medical record release form
  • Waiver of lien on material or labor (construction)
  • Moving company waivers
  • Swimming waiver and release
  • Jet ski waiver form
  • Salon consent form
  • COVID-19 Informed Consent form
  • Spa Services treatment consent form
  • Tattoo waiver and release form

As you can see, there are many variations of waiver forms out there designed for specific businesses that work with customers and have the potential for risk. You can search the  GoCanvas app store  to find all of our specific waiver and release forms.

  • Using GoCanvas for Waiver Forms

Using GoCanvas can help your business avoid potential legal fees from litigation and related costs. Going digital with forms provides a way to modernize your operations and streamline data collection. Key benefits of digital waivers on GoCanvas include:

  • Customization –  The GoCanvas product lets you easily customize disclosure language and layout in seconds, ensuring the waiver applies to each activity or business process.
  • Standardized data –  Digital forms allow you to create required data fields for completion including name and signature, helping to avoid incomplete or inaccurate forms.
  • Accessible information –  GoCanvas allows you to create a central, cloud database of customer waivers to review/download/print from anywhere.
  • Digital signatures:   GoCanvas allows you to capture signatures digitally and then email a digital PDF copy to the customer for their records
  • Secure, cloud-based documentation:  With GoCanvas, you never have to worry about losing or misplacing a customer waiver again. All documents are securely stored to the cloud, giving you peace of mind in case of a dispute.
  • Integrated data  – GoCanvas enables you to integrate and share waiver forms into customer relationship management systems or any of the other cloud-based tools your business already uses.

Using GoCanvas, customers have found they are able to decrease their risk and liability by 18%. Switching to digital waiver solutions has helped companies be more prepared with digital documentation in the case of an accident, incident, or other unforeseen event that occurs.  Start your free trial  with GoCanvas to see how going digital can help to streamline your operations and lower your company’s risk with better documentation.

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About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers.  

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

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  • Tourism Best Practices

Liability Waivers: A Must-Have in the Travel Industry

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Keeping people safe is part of the job as a tour and activities provider, but accidents happen. Not just in activities that carry an unavoidable level of risk, like white-water rafting or skydiving. They happen on walking tours, at kayak lessons, on the slopes — if people are involved, they will find ways to hurt themselves. That’s why it’s so important to be prepared with a solid liability waiver.

Legal Liability

When a guest is injured and lawyers get involved, fault is the first thing they want to establish. In the eyes of the law, accidents are rarely just accidents. They’re the result of someone’s negligence — and in the case of a guest being injured during your tours or activities, the courts may decide that someone is you. If that happens, your company could be on the hook for medical costs, lost wages, court costs, damages for pain and suffering, and other costs.

For example, in 2015, a couple sued their tour operator because they suffered food poisoning during their vacation. The tour operator offered a £400 gift voucher. The judge awarded the couple £4400 instead, which, according to the law firm who represented the couple, “included compensation for not only the pain and suffering caused by the illness but also the loss of enjoyment of their holiday, foreign prescription medication costs and miscellaneous expenses such as telephone calls.”

tour waiver sample

Serious injuries are far more expensive, and one major lawsuit can easily sink a small business. That’s why tour and activities companies get liability insurance, and that’s why they have guests sign liability release waivers.

When signing a waiver, a guest agrees to give up (or waive) the right to sue you for any accidents or injuries that occur during your tours or activities. Waivers are contracts that shield your business from those costs. They lay out the reasonable risks a guest needs to know about and let guests decide whether they’re willing to take those risks. If they are and they sign the waiver, your company may be able to avoid being found liable for any incidents.

Limitations of Waivers

You may have heard that liability release waivers don’t hold up in court or that courts always side with injured parties, but that’s not true. With solid waivers, tour and activity companies often successfully protect themselves from lawsuits. A survey of 44 court cases involving waivers of liability in Manitoba found that exactly half were decided in favor of the defendant. In all those cases, waivers did their jobs.

On the other hand, waivers aren’t get-out-of-lawsuits-free cards. The courts often find reasons to ignore them. Gross negligence — defined as a complete disregard for the safety of others — is hard to excuse with a liability waiver. Factors like insufficient instruction and poorly-maintained equipment can also impact whether or not they’ll be upheld. Beyond that, your guests need to be aware that they’re signing a waiver. Hide it too well in the fine print and a judge may decide that the guest couldn’t reasonably know what they were signing.

No matter the details of any specific incident, the language of your waiver needs to be clear, specific, unambiguous, and iron-clad. In the case of Emma Moore v Hotelplan Limited t/a Inghams Travel , the court ruled against the defendant in part because their waiver included these fateful words:

“… We also accept responsibility for what our employees, agents and providers do or do not do.”

While that language may have been reassuring to guests, it also gave the courts room to decide in the plaintiff’s favor. Inghams Travel had little to do with the accident — a third-party provider was involved — but their waiver made it clear that they were legally responsible.

Minimizing Risk

Tour and activity providers are part of a risky industry, so you need to do what you can to limit risks to your guests and to yourself. Waivers may help you protect your company in the case of an unfortunate accident. Without them, it’s just a matter of time.

By providing a clear, concise liability release to your guests, you can be sure everyone knows their rights and responsibilities. With that out of the way, you can get back to giving your guests the time of their lives. No need to worry that a single misstep could be a lawsuit waiting to happen.

Rezgo makes collecting waivers at the point of sale easy, so don’t wait. Consult with a legal professional today, and start protecting your company.

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Written By | Nissa Campbell

Nissa Campbell is an author and blogger who covers tourism and technology . Since 2014, she has been documenting booking software at Rezgo and working with tour operators at all levels of the industry to help them find solutions to their technical needs.

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By purchasing ticket(s) through Local Table Tours and/or by participating on a tour you affirm that you and tour attendees accompanying you fully understand and agree to the following Participant Waiver & Release of Liability and Terms & Conditions.  I acknowledge, attest, agree and represent as follows:

  • I am at least 18 years of age.
  • I understand that my safety is my responsibility.
  • COVID 19: Due to the 2019-2020 outbreak of the novel Coronavirus (COVID-19), the Company is taking extra precautions with the care of every client to include health history review and enhanced sanitation/disinfecting procedures in compliance with CDC guidance.                                                                              *Symptoms of COVID-19 include Fever, Fatigue, Dry Cough or Difficulty Breathing
  • I warrant and represent that neither I nor any of my household members: currently have, or within the last 14 days have experienced, any of the symptoms listed above; have been diagnosed with COVID-19 within the past 30 days; to my knowledge have been exposed to anyone diagnosed with COVID-19 or with any of the above symptoms within the past 30 days; or have traveled outside of the country or to any location considered to be a “hot spot” for COVID-19 infections within the past 30-days.
  • I acknowledge that there is an inherent risk of exposure to COVID-19 in any public place where people are present. By attending the Experience, I voluntarily assume all risks related to exposure to COVID-19.
  • I understand and agree that the loss, theft, or destruction of my belongings is my sole responsibility.
  • I fully understand and accept, without limitation, sole responsibility for all of the risks associated with my participation while on the tour, including injury and death whether through my own actions or those of other participants, tour guides, pedestrians, restaurant patrons, automobiles, public transportation, acts of nature or any other external parties.
  • I understand and agree that the safety and wellbeing of minors under the age of 18 accompanying myself or my party are my sole responsibility.
  • I agree not to consume alcohol during the tour if I am under 21 years of age or do not have valid government issued identification in my possession during the tour.
  • I understand that tastings may involve optional alcoholic beverages.  If I am at least 21 years of age with valid government issued identification, and I choose to consume alcohol before, during, or after the tour, I accept full and sole responsibility for my behavior, wellbeing, and health.
  • I agree to disclose any and all food allergies of myself or anyone in my party, to Local Table Tours via email or phone prior to tour commencement. I will not consume food to which I am allergic.
  • I understand that I will be consuming food and beverages on this tour and I accept sole responsibility for all risks associated with my participation including food sickness, allergic reaction, and death.  I am free to choose which foods, if any, I consume.
  • I represent that I am in good health, in proper physical condition, and capable of walking long distances outdoors. I am encouraged to wear proper clothing, use sunscreen, and stay hydrated throughout the tour.  I am sufficiently self-aware to stop physical activity before I become ill or injured.
  • If while on the tour I begin to feel faint or nauseous, I will notify the tour guide and seek medical attention if necessary. I understand that my safety is my sole responsibility. I understand while on the tour I may become injured or harmed. I assume sole responsibility for this risk and release Local Table Tours from all liability or damages resulting from my participation.
  • I understand and agree that the tour leader reserves the right to disqualify anyone at any time during the tour if he or she feels the tour participant is incapable and/or if a tour member’s continued participation will jeopardize the individual involved or the group. Refunds are not given under such circumstances.
  • I am aware that streets along the tour route are open to vehicular traffic and I will obey all traffic laws/regulations.
  • I waive liability and release Local Table Tours, its affiliates, owners, vendors, operators, agents and employees from any and all actions, suits, claims, controversies, damages, judgments and executions whatsoever, in law or in equity, direct or indirect, known or unknown, foreseeable or unforeseeable, which I may have or acquire, arising from, concerning or related to entry in, travel to or from and/or participation in Local Table Tours events.
  • I agree that Local Table Tours is not liable for delay or cancellation resulting from acts fire, natural disaster, strikes, or civil disturbance.
  • I agree to grant to Local Table Tours an irrevocable, sub-licensable, non-exclusive, perpetual, royalty-free right to use my photographic, video and digital likeness as well as any content submitted via website(s) or electronic mail, solely for our promotional and/or commercial purposes without further obligation or compensation.

This Participant Waiver & Release of Liability and subsequent Terms & Conditions shall be construed in accordance with, and its validity and effect (including any claims for breach of any of the terms thereof) shall be governed by the laws of the State of Colorado, and this Participant Waiver and Release of Liability and subsequent Terms and Conditions contains the entire understanding and the agreement of the parties hereto and supersedes all other written and oral exchanges, arrangements or negotiations among them, whether written or oral, concerning the subject matter hereof.

Any dispute related in any way to your use of company website or participation on a tour through Local Table Tours shall be submitted to confidential arbitration in Denver, Colorado and governed by the laws in the State of Colorado. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

I do hereby release and agree to hold harmless Local Table Tours, its affiliates, owners, vendors, operators, agents and employees from any and all liability associated with the above representations and agreements.  In addition, participation in this tour is at my sole risk, and I agree to release, discharge, defend and indemnify against, any and all liability, whether caused by willful or negligent conduct, Local Table Tours, its affiliates, owners, operators, agents, and employees from any claims, actions and liabilities for injury (including death), illness and property losses, theft or damages to myself and those participating in the tour with me.  This release shall extend to and include any person/entity acting through or on my behalf.

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Frequently Asked Questions

Yes. Customers are prompted to sign digital waivers electronically as part of the booking process. And — to encourage all travelers to sign before their arrival — email reminders are sent in advance up until their activity takes place. Best of all, your team can easily see who still needs to sign waivers simply by viewing the manifest.

No. The platform supports several waiver models.

  • You can include a link in the booking confirmation message, requesting that each guest complete a waiver before arrival. You can automatically send additional reminders.
  • When guests arrive, you can send them an individual link by text or email. With this link, they can complete the waiver on their own device.
  • When guests arrive, you can send their booking to a tablet device at your facility, such as a tablet physically mounted on a desk in your facility. The guest will see their booking information and can complete their waiver.
  • When guests arrive, you can direct them to a tablet device to complete an unattached waiver. Unattached waivers can be connected to the guest booking.

Yes. You may create multiple templates and assign a template to one or more activities. For example, you can create a waiver template and use it for your Hiking Activity and your Climbing Activity. You can create a second waiver template and assign it to the Swimming Activity.

No. There are no additional monthly backup fees, or per-waiver fees, with TripWorks.

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  5. Visa Waiver Program

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COMMENTS

  1. Tour Waiver

    Again, referencing tour waiver samples can help you get an idea of what your waiver should look like. Your tour attendees have two main expectations for your tour waiver: the form should be accessible and it should provide all of the necessary safety information. The tour waiver should be accessible.

  2. How to Create a Tour Operator Waiver

    4 tips in creating a waiver for travel and tours. 1. Pick a disclaimer. You should start by researching the various types of liability releases and disclaimers that are usable in court. According to Travel Agent Central, there are two main types of disclaimers that can be used by people in the travel industry:

  3. Liability Waiver

    By purchasing the tour, I affirm that I have fully understood and agree to these Terms and Conditions, Waiver and Release of Liability. Like A Local Tours. Like A Local Tours offers sightseeing tours in New York City and Brooklyn. +1 (347) 542-7998.

  4. Tour Participant Agreement, Waiver & Release Form

    ESL Tour Participant Agreement, Waiver & Release Form. 1. This completed and signed form MUST accompany each participant before boarding ESL tour bus. Please give to Driver. 2. A separate form is needed for each tour/activity. Participant's Name. Date of Birth.

  5. Travel Disclaimer and Insurance Waiver Form Template

    Travel agency waiver form includes terms, conditions and cancellation policy of travel supplier documentation as provided by the company, emergency contact information, and contact information. ... This is a sample Virtual Assistant Contract Form that is easy to customize by simply adding related information and can be directly shared with ...

  6. How to Prepare Your Tour Company's Liability Waiver

    The advice of a lawyer isn't free, but your liability release is worth it. If it holds up in court, it could save your company from paying costly damages — and if it doesn't, it's not worth the paper it's printed on. A lawyer can help you prepare a waiver that meets the legal requirements for your region. Standards vary by country and ...

  7. Adventure Tours Free Sample Waiver Form Template

    When you use our adventure tour digital waiver software, the following are some of the features you can enjoy: Data export - So you can search for waivers anytime, our electronic waiver form system securely stores all your data. What's more, you can download a zip file of all your PDF formatted waivers, export data in Excel format, and more.

  8. Are you Protecting Your Travel Agency? Sample Travel Waivers

    Sample documentation waiver from a real travel agency: "DOCUMENTATION: U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry.

  9. Solutions

    Effortless check-ins, waivers and guest management in the way that suits you. Setting up your new waiver for travel and tours with Wherewolf couldn't be easier, and it's also completely free for up to 400 waivers per month. If you'd like the full suite of features and integration with your favorite booking platform, you can simply upgrade ...

  10. International Tour Waiver

    An International Tour Waiver outlines an agreement between the customer and tour business to waive and release liability. This agreement waives the right of the customer to sue your business if any mishaps, injuries or loss were to occur whilst on tour/on travel. In addition, the International Tour Waiver will also outline the potential risks ...

  11. PDF Agreement (the Please read it carefully before signing. In

    This is a legally binding release, waiver of liability and Assumption of the Risk Agreement (the "Agreement"). Please read it carefully before signing. ... ("T&T") agreeing to take an individual ("Guest") on a sightseeing and wine/brew tasting tour ("Tour"), Guest agrees to the following terms and conditions: 1. Guest ...

  12. Free Release of Liability (Waiver Agreement) Form

    A Release of Liability, also known as a Liability Waiver or Hold Harmless Agreement, is a legal document between two parties - Party A (the Releasor) signs to acknowledge the risks involved in a particular activity or process, thereby agreeing not to hold Party B ( the Releasee ) responsible for any harm or damage that might occur.. You can use a liability waiver to prevent a company or ...

  13. 2023 Free Waiver Agreement Template, Release of Liability Sample

    Assumption of risk. This waiver agreement template protects you by ensuring that your client understands that they are participating in your event at their own risk, and that all risk and liability rests with them. The Client agrees that their participation in Event.Name is voluntary. Furthermore, the Client agrees to assume any risk associated ...

  14. Your Guide to Waiver Forms

    Waiver forms are used across many different industries and use cases. Some common examples include: Media release form. Health club waiver and release form. Medical record release form. Waiver of lien on material or labor (construction) Moving company waivers. Swimming waiver and release. Jet ski waiver form.

  15. Liability Waivers: A Must-Have in the Travel Industry

    With solid waivers, tour and activity companies often successfully protect themselves from lawsuits. A survey of 44 court cases involving waivers of liability in Manitoba found that exactly half were decided in favor of the defendant. In all those cases, waivers did their jobs. On the other hand, waivers aren't get-out-of-lawsuits-free cards.

  16. Participant Waiver and Release of Liability

    By purchasing ticket(s) through Local Table Tours and/or by participating on a tour you affirm that you and tour attendees accompanying you fully understand and agree to the following Participant Waiver & Release of Liability and Terms & Conditions. I acknowledge, attest, agree and represent as follows: I am at least 18 years of age.Read More

  17. PDF Agreement of Release & Waiver of Liability This Is a Legally Binding

    AGREEMENT OF RELEASE & WAIVER OF LIABILITY THIS IS A LEGALLY BINDING DOCUMENT. PLEASE READ CAREFULLY BEFORE PARTICIPATING IN THE TOUR. By my participating in the tour ("Tour") offered by Experience the Twin Cities, LLC, a Minnesota Limited Liability Company (TOUR CO), I agree to be bound by each of the following

  18. Tour Waiver Sample

    A tour waiver sample is a template or example of a document that outlines the legal terms and conditions for participants to sign before participating in a tour or excursion. The waiver is usually used by tour companies, event organizers, or any organization that offers guided tours or activities. It is designed to protect the organization from ...

  19. PDF Travel and Trip Risk Acknowledgement and Liability Waiver Form for

    CSSP-OSA Form 8 (Travel and Trip Risk Acknowledgement and Liability Waiver Form) REV 11.2021 III. RECREATIONAL OR SPECIAL RISK ACTIVITIES Trip Leaders: Please check ALL that apply to this Trip/Function: CONTACT SPORTS (Football (any type), Soccer, Lacrosse, Boxing, Wrestling)NON-CONTACT SPORTS (sports not included in above)

  20. PDF Facility Tour Waiver and Release of Liability Agreement

    and agree that I will be permitted to participate in the tour and in the activities and undertakings available at and as part of the tour (collectively, the "Activities") based, in material part, on this Facility Tour Waiver and Release of Liability Agreement (this "Release") and my consent to it. I assume all

  21. Digital Waivers for Tour Operators

    Digital Waivers for Tour & Activity Operators. Collecting digital waivers doesn't have to be a headache. With TripWorks' built-in, intuitive waiver platform, you can start collecting digital signatures in minutes. Leave the paper behind, and collect guest information at any point in the booking process. Start your Free Trial.

  22. DOCX MEMORANDUM

    TRAVEL and TRIP RISK ACKNOWLEDGEMENT/LIABILITY WAIVER FORM - FOR STETSON FIELD TRIPS, OFF-CAMPUS FUNCTIONS OR COURSE RELATED TRIPS AND RECREATIONAL ACTIVITIES . Stetson University sponsors field trips and special events for students as a means of providing a comprehensive and diverse learning environment. Field trip/event participants and ...

  23. Tour Waiver Sample

    A tour waiver sample is a written document that outlines the terms and conditions of participation in a tour or excursion, as well as the assumption of risks and responsibilities by participants. It typically includes details such as the nature of the tour, potential hazards, safety guidelines, and participant acknowledgement of understanding ...