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<p>The entrance to the main JR East Travel Service Center</p>

  • Transportation

JR East Travel Service Center

Convenience at tokyo station for the tohoku region.

For the Japan tourist looking to travel around the Tokyo Metropolitan area and the Tohoku region of Japan but do not want to pay for the hefty price tag that starts from the 7-day nationwide Japan Rail pass , they can opt to buy the JR East Pass . What's great about this pass is that unlike the JR pass which remains active for 7 consecutive days regardless of usage, the JR East Pass offers the flexibility of traveling on any 5 days within a 14-day period. And at 22,000 yen, it is a whole lot cheaper.

The JR East Pass is one of the many ticket services available at the JR East Travel Service Center at Tokyo Station , with the latter previously known as Central Station but renamed to its current title during its inauguration in 1914. Due to its monumental cultural value, it was successfully preserved and returned to its original state in 2012. The inside of Tokyo Station is now a spectacle to behold, a blend of old Victorian architecture with modern interior design. There is also the Tokyo Station Gallery, which serves to offer travelers an insight into art and culture in Tokyo Station, rather than having the latter be a mere transportation hub.

The JR East Travel Service Center, exclusively for Japan travelers, are staffed with friendly people fluent in English, Mandarin and Korean. Besides providing JR East exchange passes and sales, the service center offers tourist information around the JR East service area and the rest of Japan, with travelers even able to purchase package tours here. There is also a separate booth containing international ATMS and foreign exchange, which will most definitely put your financial worries at ease.

One distinct feature of the travel service center is baggage services. For travelers unwilling to lug their hand luggage while going around the Tokyo Metropolitan area, they can leave their luggage at the service center for a minimal fee of 500 yen per item, which needs to be reclaimed before business hours end. The service center also offers delivery services for packages within Japan and abroad, and even also offers porter services should one require help with their luggage. With the latter coming at a reasonable price of 1500 yen for 3 baggage pieces, it's something to keep in mind for the traveler looking to do heaps of shopping in Tokyo.

The JR East Travel Service Center aims to be your one stop service center for your travel needs, and travelers will definitely feel much at ease with all their queries answered here.

  • Public Transport

Jerome Lee

Jerome Lee @jerome.lee

Singaporean who lived in Melbourne, Australia for 3 years, and undertook a journalism degree. A lover of soul, funk music (Motown especially), and many other forms of music. Love meeting new people, and creative things (art, fashion, photography, design, films...). Currently working at JapanTrave...

<p>The entrance to the main JR East Travel Service Center</p>

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JR East Service Center, Tokyo

An essential destination for travellers

Imogen Riethmuller

If you’re going to East Japan, whether you’re planning on travelling across the country or just within a city, then chances are you’ll need to make a stop at a JR East Service Center . The main one of these is in Tokyo Station, and it’s the place to make all your travel enquiries, book Shinkansen tickets and rail passes, and pick up information brochures on all the places you can think of going to in East Japan. When you visit, you also get a glimpse of Tokyo Station , one of the world’s busiest train stations.

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UPDATED! Japan Rail Pass: The Ultimate Guide (2024 Edition)

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Selecting a start date for the Pass

When you exchange your voucher for the actual pass, you can select any start date provided it is within one month from the day you exchange . Note: once the actual pass is issued, the start date cannot be changed. 

If you purchase passes through the official JR website you will need to select the start date of the passes at the time of purchase, and again, the start date cannot be changed later.

Where can I activate my Japan Rail Pass?

For Japan Rail Passes purchased in advance outside of Japan, you need to activate them at an exchange office after arriving in Japan . Exchange offices can be found in several major train stations and airports.

The official JR Pass website has a complete list of exchange offices here: https://japanrailpass.net/en/exchange.html .

How to make seat reservations

Seat reservations are free with the Japan Rail Pass . After exchanging your voucher for the actual pass, you can make seat reservations for JR trains for free at ticket machines or ticket offices across Japan. Note: reservations cannot be made on board trains.

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The official Japan Rail Pass website includes a list of all of the exchange offices: https://japanrailpass.net/en/exchange.html .

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Headed by Mr.Johnson, we ourselves have grown through the contribution of our own talented people over the last decade. This success is also a result of our worldwide commitment to superior service and focused approach to the industry we serve. Located at George Town, one of the busiest Business centre’s in Chennai, we have moved to an office with a floor area of 1800 sq. ft. , offering best infrastructural advantage with maximum amenities to our clients.

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  2. JR East Travel Service Center

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    Shinjuku station is one of the busiest train stations with excellent connectivity of trains and also close to major shopping and food areas nearby.The JR East service centre is quite crowded , especially with foreign tourists but handled courteously and efficiently by the JR staff , who converse well in English too.

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    The following services are available at JR East Travel Service Center: Baggage Service / Tourist Information / Travel Services / Pass Exchange / Currency Exchange / ATM. Business Hours 7:30am - 8:30pm (Daily) Services available in English, Chinese, Korean and Japanese. YAMATO Tokyo Station Marunouchi North Exit Baggage Service Counter.

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