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To arrive at 14:15 and to book a train at 15:39 it's not a good idea (online or not), even if you only have hand luggage and take the metro to Oriente train station. You have another train at 16:09 and at 17:09. What would be different by buying a ticket to a travel agency, if you lose the train?
Don't worry about the train selling out, so buy the ticket as you arrive at the train station.
Thank you, I had hoped for this reply.
This topic has been closed to new posts due to inactivity.
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GeoStar Reviews
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Reviews 2.6.
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Happy Geostar Clientele
In March 2020, we booked a flight from Lisbon to Canada via Vienna through Geostar. Just prior to boarding, all European flights were cancelled due to the Covid pandemic. We were refunded these expenses by Geostar in a very professional manner and were very pleased
Date of experience : February 09, 2022
Thank you do much to all the other…
Thank you do much to all the other people who posted their experiences here. I also booked a flight with Geostar and thought I'd lost my money but luckily for me the bank blocked the payment. If they hadnt I would of lost £600. Obviously the bank blocked it for a reason, they must know that this company is suspect. I learnt my lesson to always check a company's reputation here on Trustpilot. Well you live and learn!
Date of experience : November 29, 2018
Careful do not travel with this company!
Worst company ever, the lack of professionalism is astonishing... You try to call them the few times they actually pic up they state nothing can be done over the phone and send you to email, you email them its ages to get a response. They state they are going to refund you, but after months send emails saying that after all they cant refund you and will offer you credit on their company.... After so incredibly bad experiences how would want to travel with this company? I'm still struggling to get my money back and know that now I will have to go legal.... Dealt with many companies none with such bad service and customer service one. Edit: the law decret this company was using is invalid and being miss used not to provide refunds to their costumers! Be aware!!! They have now refunded all the money after much struggle.
Date of experience : July 29, 2020
I came across GeoStar when I used Sky …
I came across GeoStar when I used Sky Scanner to find a flight between Madrid and Lisbon. I registered on the website and booked my flight on TAP Air Portugal. However, it was not clear to me whether or not hold baggage was included or excluded in the ticket price. During the purchase process, there was no detail about the air fare, airport taxes or hold baggage and whether it was included in the price. I e-mailed Geostar in English to ask for clarification and I received a response in Portuguese. I asked for an English translation which was never received. Upon arrival at Madrid airport, we were informed by TAP that hold baggage was not included and we had to pay a higher price at the airport. My main complaint (and why I will never use GeoStar again) is that their customer service is very poor, as I followed up with various e-mails after my trip. They have not apologised at all for their poor communications. AVOID GeoStar at all costs!
Date of experience : October 05, 2017
GeoStar stole my credit card number and…
GeoStar stole my credit card number and charged $495 to it. I believe they hack email accounts through email subscriptions to Cheapflights.com.
Date of experience : January 09, 2019
We have been ripped off by Geostar
We have been ripped off by this company. We booked same-day flight tickets with them (found by Skyscanner), they well sent us an email for the creation of our "Geostar account" and took our payment, but we NEVER received our bookig confirmation. We could only get a reservation number which is internal to them and which was useless to find our booking! We then tried to call them immediately, no answer, so we emailed to request a refund. Still no answer! So chased them a couple of days later, and they (finally) replied by pretending we made a mistake on our email address, and they attached 2 PDFs of emails they pretended they sent to us, in which they mispelled horribly my name so I doubt the mistake on the email address was from us... Both emails were supposed to ask us to confirm our details (which we have never been able to reply to as we NEVER GOT THE EMAIL...). Now we are struggling to have them to refund us as they just ignore our correspondences, therefore we are now starting to take further actions and if needed we will go to legal... and in the meanwhile we will report this dubious practice behaviour to all the institutions we can. I travel more than 15 times a year and never had this kind of issues before, although I used many agencies.
Date of experience : September 14, 2018
Did exactly what i wanted for a travel…
Did exactly what i wanted for a travel agency. Gave me the best options for the place i wanted to go and had no problems what so ever with it. The hotel bookings were on point and we were allowed to pay in 3 parts (or we could pay the full price in the beggining). No problems with it. Low prices as well. Recommend :)
Date of experience : August 14, 2019
Very good agency
Date of experience : February 10, 2018
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Top Tour Operators and Travel Agencies in Portugal 2024/2025
Top Tour Operators and Travel Agencies in Portugal. Below you will find 39 of the best tour operators and travel agencies in Portugal offering in total 245 tours and holidays through-out Portugal. Combined they have received 156 customer reviews and an average rating of 5 out of 5 stars. The top tour activities offered in Portugal are: Sightseeing, attractions, culture and history, Adventure and sport & Wildlife, landscapes and nature.
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40 Tour Operators in Portugal with 156 Reviews
Exodus Travels
- Address Grange Mills, Weir Road, London, England
- Response Rate 85%
- Response Time 2 hours
- Best-in-Class Top 5% of companies
- Excellent Service Top 10% of companies
- Superior Service Top 15% of companies
- Address 33 Kern Road, Toronto, Canada
- Response Rate 88%
- Response Time 1 hour
Walkers' Britain
- Address 1B Osiers Road, London, England
- Response Rate 82%
Insight Vacations
- Response Rate 86%
Omega Tours
- Address 142 Westmount Avenue, Toronto, Canada
- Response Rate 96%
- Response Time 3 hours
- Address Rua Cónego Arlindo Ribeiro da Cunha n.º 10 - 5º Dto, Braga, Portugal
- Response Rate 100%
Collette Tours
- Address 162 Middle Street, Pawtucket, Rhode Island, USA
- Address 38-51 Bedford Way, London, England
CroisiEurope
- Address 12 Rue De La Division Leclerc, Nedre Rhin, France
- Response Rate 87%
- Address Nelson House, 55-59 Victoria Rd, Farnborough, England
Intrepid Travel
- Address 380 Lonsdale Street, Melbourne, Australia
- Response Rate 90%
Azores Trails of Nature
- Address Rua Preste CIma nº1, Ponta Delgada, Portugal
- Response Rate 50%
G Adventures
- Address G Adventures Ltd, 60 Bastwick Street, London, England
- Address Uniworld Boutique River Cruise Collection, 600 North Bridge Road #06-06, Parkview Square, Singapore
- Response Rate 83%
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Customers rate Zicasso's travel referral service 5 on a scale of 1 to 5 based on 1528 reviews on Trustpilot
We match you with top tour companies that specialize in the trip you want, whether it's a customized private tour or a group tour.
To experience Portugal authentically and meaningfully, work with our Portugal travel agents who know the destination intimately. We handpick the best travel agencies in Portugal with extensive knowledge of the country's top highlights and hidden secrets. Our Portugal experts listen closely to understand your travel preferences and interests, then leverage their connections and expertise to craft your custom trip. With our Portugal travel agencies arranging your vacation, you can fully immerse yourself in the magic of this captivating country. Our Portugal specialists handle every detail so you can relax and enjoy an incredible journey.
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To experience Portugal authentically and meaningfully, work with our Portugal travel agents who know the destination intimately.
We handpick the best travel agencies in Portugal with extensive knowledge of the country's top highlights and hidden secrets. Our Portugal experts listen closely to understand your travel preferences and interests, then leverage their connections and expertise to craft your custom trip.
With our Portugal travel agencies arranging your vacation, you can fully immerse yourself in the magic of this captivating country. Our Portugal specialists handle every detail so you can relax and enjoy an incredible journey.
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Zicasso in the News
Hayley's Travel Agency
Based on 18 reviews
Destinations:
Verified review.
We had a lovely time and were mostly satisfied with the service. We have used Zicasso 2 other times and unfortunately, this time we ran into a few issues that we didn’t feel were taken care of as they should have been. Our itinerary and trip was great. One of the hotels selected had bed bugs and the way it was handled was not as we felt it should have been. We paid out of pocket to relocate that evening to another hotel and the service we felt was lacking in this situation. We could not reach our travel agent (it was 11 pm). We were never reimbursed for the hotel we moved to and were asked to pay out of pocket for our new hotel (until we disagreed and had a long ordeal with the new hotel) to get it paid for. Overall the rest of our trip was great but this left a sour taste in our mouths. Our past trips (Morocco and Croatia) we never had these types of issues.
Jorge's Travel Agency
Based on 26 reviews
I worked with our travel agent for my trip to Spain. He prepared an itinerary for us which was perfect, with all the places we intended to travel. I loved that he was flexible in working with us on a final itinerary that met our expectations. Our travel agent was available every step of the way, advising of any changes by tour agencies or in transportation, which gave us peace of mind during our entire trip. The tour agencies were exceptional and knowledgeable about all the places we visited. The private transportation worked out well. All drivers were accommodating and helpful with our luggage. The hotels were all central and within our budget. Overall, I would not hesitate to recommend our travel company to anyone looking for a special experience in Spain. I know that when the opportunity comes I will use our travel company again. I have already recommended his services to friends and family planning to visit Spain.
Karin's Travel Agency
Based on 16 reviews
Our travel partner was an absolute pleasure to work with. She called me to get an understanding of our vision for the trip, including budget, pace, and focus areas. She came up with an itinerary and scheduled more time to receive my feedback until she had crafted our honeymoon. Everything was so easy and stress-free, and you truly cannot put a price on having every single aspect of your trip taken care of, especially when also planning a wedding! When it was time for our trip, Zicasso's travel agent sent us our itinerary on an app, which was super easy to use and included everything we needed to know about where we were traveling, what we were doing, and even how to navigate cultural differences and language barriers. We really valued the local experience: eating where locals eat, going where they go, and meeting incredible friends along the way. She connected us with guides who were able to show us the highlights of each place we visited, but also help us discover more authentic areas, restaurants, and activities. We had plenty of alone time and romantic moments, as well as group experiences during which we met so many incredible people, including a surprise friend, who also happened to be a travel agent from our tour operator who was testing one of the tours we were on! It made us feel like they really cared about the experience since they sent someone to make sure it was something they still wanted to continue booking guests on. It was one of our favorite moments. Plus, we had dinner with her afterward, which was great. All of our hotels, especially the one in Lisbon, were incredible, from the accommodations to the breakfasts, but the staff especially. Everyone was super friendly, helpful, and so kind. Our agent was also super thoughtful, leaving us a handwritten note, flowers, and a dessert at our first hotel to welcome us, even texting our guides to check in (while she herself was on vacation!) to make sure we were having a good time. We felt like we were in incredible hands every step of the way.
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José's Travel Agency
Based on 25 reviews
We had a very memorable trip to Portugal in December 2023. I would rate it as one of our best family vacations – very meticulously planned and executed by Zicasso's travel partner. At the outset, our travel agency assigned a dedicated consultant who took a lot of effort to understand what we wanted from the vacation – the kind of accommodations, travel, key activities and areas of interest, and our budget. Based on this, she came up with a draft travel itinerary and proposal which we reviewed and finalized over a couple of Zoom calls and emails. She was very resourceful and creative in making the most of the seven days we planned to spend in Portugal. She was in regular touch right up to the day of the trip to make sure our airport pick-up, tour guide, hotels, and all bookings were in place, and communicated very clearly in a detailed day-by-day tour itinerary document. We were assigned a dedicated tour guide for the entire trip. He was excellent, very knowledgeable of Portuguese and European history and culture, and, most importantly, had a great way of engaging with the entire family. All aspects of the tour, be it hotel accommodation in Lisbon and Porto, the airport pick-up and drop, the various tours and activities, were very well executed. I would strongly recommend Zicasso and our tour operator to anyone considering a trip to Portugal.
Based on 61 reviews
I highly recommend booking your personalized Portuguese itinerary with our Zicasso travel partner. We booked a short six weeks before our trip, yet he still put together unique hotels, an amazing variety of dining experiences, and guided tours that perfectly met our interests. Our 10-day trip was a perfect introduction to Portugal in late October, with home bases in Lisbon, Évora, and Porto. Our travel agent booked accommodations that exactly met our preferences for warm, professional staff, historic buildings, and luxurious touches. We felt like royalty. Our Zicasso tour operator arranged a terrific and varied slate of guided private and small group experiences balanced with time to relax and explore on our own. He was immediately responsive to our requests and questions before and during our trip. Every aspect of the trip flowed seamlessly. We hope we have the opportunity to book with our travel agency again.
Filomena's Travel Agency
Based on 319 reviews
No words can adequately describe the good fortune that led us to Zicasso, as six of us prepared to learn about the beautiful country and people of Portugal. Our drivers and tour guides went beyond their job descriptions to give us the best possible experience during our three weeks there. Every detail was taken into consideration: pick-up punctuality, ticket purchases, amazing lunches, spectacular accommodations, and interesting history lessons. Everyone was professional, courteous, and knowledgeable, but more than that, everyone was so much fun! Our travel team, you became our family while we were with you and we had a hard time leaving you. Thank you many times over. We only hope others have the opportunity to take advantage of all you have to offer.
Pedro's Travel Agency
Based on 43 reviews
I loved the fun and fabulous drivers and guides, and got a great feel for the incredible country and its people. We had lovely, well-located hotels and an ideal itinerary from Zicasso's tour company.
Devaki's Travel Agency
Based on 30 reviews
We could not have had a better experience. Our travel agent and the team at our Zicasso travel partner were fabulous. They built a wonderful itinerary that really fit our interests. All of the tours were top-notch. Each of the hotels exceeded our expectations and all of the dinner reservations were wonderful! They were responsive as we built our trip and were always available while we were traveling when we had questions.
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Lançada em 2009, a GeoStar é a marca comercial da RASO – Viagens e Turismo, SA, resultante de um processo de fusão entre as agências de viagens Geotur (1991) e Star (1961), integrando uma rede de 59 lojas, em todo o território de Portugal, dois BTC (Business Travel Centers-call centers business), em Lisboa e no Porto, e um escritório em Madrid.
Tem como principais áreas de negócio o Corporate (Corporate Travel Management e MICE), lazer, turismo cultural, experiências (pulso) e o segmento Private (Viagens Vip).
A marca GeoStar pretende posicionar-se no mercado nacional como consultores de viagens, nas principais áreas de negócio do sector, pretendendo lançar soluções integradas, tendo em conta as necessidades e o perfil de cada cliente.
Assegura uma vasta oferta de serviços especializados, através da Grantur, operador especializado no Mediterrâneo e na Ásia e da Puravida, que representa as marcas Sporski, especialista em viagens para a neve; a Takeoff, especialista em viagens de surf e a Megaviagens, especialista em viagens de jovens (praia e neve).
Continente de Viseu, Loja 13 Av. da Bélgica 3510-159 Viseu Telefone/ Fax- 232 418 390 / 232 415 814 Email- [email protected]
http://www.geostar.pt/
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Be In Travel Portugal is a highly qualified incoming agency (DMC), composed with one team of multilingual professionals (Portuguese, English, German and Spanish) and very experienced in the tourism market.
Focused on the desires of our clients, the Be In Travel Portugal goal is provide the best service at the best price based in quality, reliability, trust and excellence.
As a Destination Management Company, Be In Travel Portugal provide personalized, creative and optimized solutions for several types of services that can be transportation, renting, groups, incentives, activities, restaurants, trips, conferences, congresses, theme events, gala dinners and meetings.
Be In Travel Portugal looks exhaustively different and innovative products in order to achieve the objectives intended for our customers and warrants the best customer support, with support 24/7 during the trips, events or activities.
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COMMENTS
GeoStaronde a viagem começaA GeoStar, marca comercial da RASO - Viagens e Turismo, SA, é uma empresa participada a 100% pela SpringWater Capital. Oferece a empresas e particulares um serviço de aconselhamento de viagens, a qualquer hora e em qualquer lugar graças a um atendimento especializado e canais dedicados 24h. Integra uma rede de 37 lojas, uma operação Internet através
GeoStaronde a viagem começaA GeoStar é um dos principais operadores de viagens em Portugal, sendo participada a 50% pelos Grupos RAR e Sonae. A GeoStar oferece a empresas e particulares um serviço de aconselhamento de viagens, a qualquer hora e em qualquer lugar graças a um atendimento especializado e canais dedicados 24h. Integra uma rede de 38 lojas, uma operação Internet
Hello, I'm planning to go by train from Lisbon Airport to Porto in May. So far I have found out that I can book train tickets online, but I'm not sure if this is good if I need to change them when our plane is delayed. Our plane arrives at 14.15 and the train to Porto leaves at 15.39 from Lisbon-Oriente. The official site of the Railway company Portugal says that the travel agency GEOTUR ...
Happy Geostar Clientele. In March 2020, we booked a flight from Lisbon to Canada via Vienna through Geostar. Just prior to boarding, all European flights were cancelled due to the Covid pandemic. We were refunded these expenses by Geostar in a very professional manner and were very pleased. Date of experience: February 09, 2022
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GeoStar | 7.992 seguidores no LinkedIn. Onde a viagem começa | Constituída em 2009, a GeoStar é detida a 100% pela RASO - Viagens e Turismo, SA, empresa que integra o Grupo Wamos Portugal, SA. Uma das marcas de topo no panorama nacional, oferece um serviço especializado na organização de viagens de férias e lazer em Portugal e no resto do mundo, que inclui passagens aéreas, estadas em ...
It has as principal business areas, the Corporate (Corporate Travel Management and MICE), leisure, cultural tourism experiences (pulse) and the Private sector (VIP Travel). The GeoStar brand, pretends to position in the national market as travel consultants, in the principals business areas of the sector, pretending to is to launch integrated ...
Geostar, Travel agencies and tourism services in, Lisboa . Lisboa, Travel agencies and tourism services in Lisboa Lisboa Portugal, airline tickets, reservations, transfers, tours in Lisboa Lisboa Portugal
GeoStaronde a viagem começaA GeoStar é um dos principais operadores de viagens em Portugal, sendo participada a 50% pelos Grupos RAR e Sonae. A GeoStar oferece a empresas e particulares um serviço de aconselhamento de viagens, a qualquer hora e em qualquer lugar graças a um atendimento especializado e canais dedicados 24h. Integra uma rede de 38 lojas, uma operação Internet
Contiki. of 9 reviews. Address 38-51 Bedford Way, London, England. Response Rate 88%. Response Time 3 hours. Contiki is the world leader in travel experiences for 18-35 year olds. We're about discovery, once-in-a-lifetime moments, human connections, and making every second of being ...
Travel Agency in Lisboa, Lisboa
Corporate Travel Consultant for 24 years. Specialist in corporate travel. As a team leader, I work to cultivate a good working environment, team spirit, mutual help, focus. The desire to evolve and improve my training led me to discover Project Management, an area that I liked so much that I took the Certification and became a Certified Associated Project Manager and more recently Professional ...
Marco's Travel Agency. Ellen a. This is the third time we have used a travel specialist from Zicasso and once again, we are 100% satisfied. Our tour operator planned a wonderful trip to Portugal, fulfilling all of our requests and making excellent suggestions that exceeded our expectations. Zicasso: Top Portugal travel agents & agencies ...
Travel Agent na GeoStar Entroncamento. Conectar Carla Lima Técnico de turismo Lisboa. Conectar Cátia Borges Travel Agent at InGolf - Golf Tour Operator ... Mais 6 pessoas chamadas Manuela Taborda fazem parte do LinkedIn em Portugal Veja mais pessoas chamadas Manuela Taborda. Selo do perfil público de Manuela
E-mail- [email protected]. SEIXAL. C C Rio Sul Shopping, Quinta Nova do Rio Judeu Torre da Marinha 2840-336 Seixal Telephone / Fax- 212 219 410 /212 219 411 E-mail- [email protected]. MONTIJO. Forum Montijo, Zona Indústrial do Pau Queimado - Loja 0.11 A Rua da Azinheira 2870-100 Montijo Telephone / Fax- 210 126 120 / 210 126 121 E-mail ...
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GeoStaronde a viagem começaA GeoStar é um dos principais operadores de viagens em Portugal, sendo participada a 50% pelos Grupos RAR e Sonae. A GeoStar oferece a empresas e particulares um serviço de aconselhamento de viagens, a qualquer hora e em qualquer lugar graças a um atendimento especializado e canais dedicados 24h. Integra uma rede de 38 lojas, uma operação Internet
The Travel Agency Geostar is the result of Geotur's recent merger with Star. The contest now launched by the new agency, with the name "Win at the start", forces participants to complete the phrase I want to go to Turkey with Geostar because in the most creative way possible. The winner of the first place …
See 1 photo and 1 tip from 6 visitors to Geostar. "Melhores preços para as dérias!Preços sempre surpreendentes!"
GeoStaronde a viagem começaA GeoStar é um dos principais operadores de viagens em Portugal, sendo participada a 50% pelos Grupos RAR e Sonae. A GeoStar oferece a empresas e particulares um serviço de aconselhamento de viagens, a qualquer hora e em qualquer lugar graças a um atendimento especializado e canais dedicados 24h. Integra uma rede de 38 lojas, uma operação Internet
Incoming and Outgoing Travel Agency. Be In Travel Portugal is a highly qualified incoming agency (DMC), composed with one team of multilingual professionals (Portuguese, English, German and Spanish) and very experienced in the tourism market. Focused on the desires of our clients, the Be In Travel Portugal goal is provide the best service at ...
3 visitors have checked in at Geostar. Write a short note about what you liked, what to order, or other helpful advice for visitors.