italian riviera tours

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• Tour Overview
• Tour Highlights

Tour Dates & Pricing

Day itinerary, departure cities.

Choose Your Departure Year:

Discover Tuscany’s charming, picturesque countryside while staying in an upscale hotel for four nights and visiting breathtaking locations each day. Become immersed in history dating back to the 5th century with stops in the medieval hill towns of Volterra, Cortona, and San Gimignano. In Florence, visit the Duomo and the Galleria dell’Accademia, home to Michelangelo’s David , then tour Pisa and wander through the Field of Miracles to see its famous Leaning Tower. Spend two nights in the heart of the Italian Riviera, on the stunning Ligurian Coast, and explore the pastel-colored fishing communities of Cinque Terre. Enjoy a pleasant boat ride to quaint Portofino, the Pearl of the Italian Riviera, before our journey concludes in Milan.

The Holiday Advantage

You can earn a $100 Travel Show Credit good for your next trip with Holiday Vacations by simply clicking the photo to watch the online travel show! The show is about 10 minutes long and at the end, you'll have the ability to submit your contact information and receive a travel credit which can be applied to this or any Holiday Vacations tour. Get started now!

Additional Tour Information

Your holiday vacations experience includes:, all accommodations featuring.

• 4 nights at the Hotel Casafrassi, Castellina in Chianti, Tuscany
• 2 nights along the Ligurian Coast
• 1 night near the Milan airport

Attractions & Highlights

• Tuscan countryside
• Volterra guided tour
• San Gimignano guided tour
• Galleria dell’Accademia
• Michelangelo’s David
• Cortona guided tour
• Leaning Tower of Pisa & Field of Miracles
• Cinque Terre
• Boat ride to & from Portofino
• Ligurian Coast

13 Excellent Meals Featuring

• Daily European breakfasts
• Welcome & Farewell Dinners
• Dinner & wine tasting at Castello di Verrazzano
• Dinner on the Ligurian Coast

September 14, 2024 - September 22, 2024

Price Per Person

Final Payment Date: 06/11/2024

September 28, 2024 - October 6, 2024

Final Payment Date: 06/25/2024

October 12, 2024 - October 20, 2024

Final Payment Date: 07/09/2024

Day 1 : Overnight flight to Europe

Our tour begins with an overnight flight to Italy.

Day 2 : Arrive in Rome

Upon arrival, we are greeted by our Italian guide and begin the scenic journey through Tuscany’s famous landscapes to our home for the next four nights. Within the rolling hills of Chianti, it offers breathtaking vistas for us to soak in while relaxing. This evening, we get to know our fellow travelers over authentic Tuscan cuisine, complete with local wine.

Day 3 : Volterra & San Gimignano

Today we visit two of Italy’s best preserved medieval hill towns, both of which are surrounded by fortified walls and overlook rolling farmland. Pre-dating the Roman Empire, Volterra was once an important Etruscan city. Learn about its ancient history and see the more recent 12th-century Romanesque cathedral. In the afternoon we visit San Gimignano, famous for its medieval towers once used by feuding noble families. During our free time here, roam the quaint cobblestone streets and squares that make this ancient hill town so mesmerizing. Discover the tastes of the region with an included dinner.

Day 4 : Florence

This morning we tour Florence, birthplace of the Renaissance. Visit the Galleria dell’Accademia and view incredible works including Michelangelo’s David . Marvel at the Duomo, the largest brick dome ever constructed, and gaze upon Ghiberti’s bronze doors of the Baptistery, often called the Gates of Paradise. Take time to visit the iconic Ponte Vecchio Bridge with its unique hanging houses and shops or enjoy a fresh gelato. This evening offers a special treat, the winery at Castello di Verrazzano. Learn the history of celebrated navigator Giovanni da Verrazzano. We delight in an included dinner featuring a fantastic selection of wines for our sampling pleasure.

Day 5 : Cortona

After a splendid breakfast, we make our way to the hilltop town of Cortona. Our Italian guide will provide a fascinating tour of the medieval architecture of Piazza Garibaldi, sights and shops of the Via Nazionale, and Palazzo Casali, displaying relics from the Etruscan, Roman, and Egyptian civilizations. The afternoon is yours to enjoy the Renaissance churches, olive groves, and terraces that surround us in this picture-perfect town. Following an included dinner, we bid farewell to our time in Tuscany.

Day 6 : Pisa & Ligurian Coast

Say arrivederci to Tuscany as we travel north to Pisa, known for its opulent churches and palaces. Our guide introduces us to the area famously called "The Field of Miracles," where we see the world-famous Leaning Tower of Pisa. We then have some time at leisure in the city before we continue our journey to our home for the next two nights, Santa Margherita Ligure, nestled along the Ligurian Coast.

Day 7 : Cinque Terre

Today we visit Cinque Terre, an Italian National Park and UNESCO World Heritage Site. Arrive by rail on the Cinque Terre Express for a day of exploring cities on this rocky coastline along the Mediterranean Sea. Pastel colored buildings in the tiny fishing villages make for stunning pictures. Enjoy superb views of the distinctive terraced vineyards that produce local wine, the specialty here being dry whites. Our adventure begins at the quaint village of Riomaggiore, we continue on to Vernazza, and end our visit in Monterosso al Mare, with a lovely beach and beautiful lemon trees. We return to our hotel for an evening at leisure.

Day 8 : Italian Riviera

A short boat ride takes us to Portofino, known as the Pearl of the Italian Riviera. This enchanting fishing village with its picturesque harbor is frequented by some of Europe’s wealthiest and most discerning pleasure seekers. This afternoon, we travel to Milan for our overnight accommodations near the airport where we gather for a Farewell Dinner and toast our new friendships.

Day 9 : Fly Home

After an included breakfast, we make our way home with fond memories of our Italian adventure.

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Tuscany & the Italian Riviera

• Ports of Call:

Stories from Europe, Africa & the Middle East

Activity levels.

Tour days tend to be shorter in length, at a relaxed pace, and include lots of unscheduled time for leisure. Expect standing and walking for extended periods of time on flat surfaces, mostly low altitudes, and consistent temperatures.

Tour days usually move at a leisurely pace. Some days’ scheduled activities last longer than others. Expect standing and walking for long periods of time on occasionally uneven terrain. You may experience changes in altitude or temperature.

Tour days tend to be long, move at a consistent pace, and may include long travel days. Expect standing and walking for long periods of time on uneven surfaces. Some destinations may have changes in altitude and/or temperature.

Tour days tend to be long, move at a brisk pace, and may include lengthy travel days. Expect long periods of walking and standing on uneven surfaces. Scheduled activities may require physical effort or have distinct changes in altitude or temperature.

Very Active

Tour days tend to be long, move at a vigorous pace, and may include lengthy travel days. Expect long periods of walking and standing on rough surfaces. Scheduled activities may require physical effort or have distinct changes in altitude or temperature.

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Tuscany & the Italian Riviera From $2,799 $2,399 pp*

*Rate is per person, land only, double occupancy, tour inclusions and available options may vary based on departure date. Please select a date below for more details.

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Your Tour at a Glance

Tour Activity Level

The activity level for this tour:

You’re a leisurely traveler. You typically take it easy and discover the energy of a new place by people-watching or soaking in the atmosphere at a local café. You can climb at least one flight of stairs, board a coach, and walk unassisted at a relaxed pace for up to 60 minutes without difficulty. You can easily handle altitudes up to 5,000 feet.

You like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. You can handle altitudes up to 6,000 feet.

You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (2-3 hours) isn’t a big deal. A moderately paced two-and-a-half-hour walking tour, covering several miles, hills, and uneven surfaces, is no problem for you. Walking four miles over the course of a day is very doable, as is climbing into and out of various modes of transportation (tuk-tuk, cable car, zodiac, etc.). You can climb three flights of stairs easily and handle altitudes between 6,000 and 9,000 feet. Expect some longer days balanced with free time to recharge or set out on your own adventure. This level is not a fit for travelers who require mobility assistance devices.

You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and half or full day hikes are things you may enjoy) and 10,000 steps a day is normal for you. You can handle longer walking tours (more than 3 hours covering 3+ miles at a steady clip) and activities that involve traversing uneven terrain, steep slopes, standing for periods of time, and varying altitudes and temperatures. You don’t mind being on the go with some early starts, late-nights, and full days. You can handle altitudes of 9,000 feet or higher with little to no issue. This level is not appropriate for travelers who use wheelchairs, walkers, and other mobility assistance devices.

Tuscany & the Italian Riviera

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Tour Extensions

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From $2,399 pp *

9 Days • 11-12 Meals

Thank you for sharing your review, we have passed along your feedback to our team.

Thank you for your review! We look forward to traveling with you again soon.

Thank you for your feedback regarding the Tuscany and the Italian Riviera tour. A member of Collette's Traveler Relations Team will be in contact with you to review your concerns. Thank you, Collette's Traveler Relations Team

We are pleased to hear you had a great time on our Tuscany and the Italian Riviera tour! Thank you so much for sharing your experience with us, we hope to see you again soon!

Review on 05/18/2022

Review on 05/13/2022, great experience, too much to do, not enough down time., a memorable family vacation, absolutely wonderful, our guide was the best and informative, our trip went without a hitch, overall, a very good experience., slightly disappointing..

Thank you for traveling with Collette on our Tuscany and the Italian Rivieratour. We're sorry to hear about the issues you experienced with the hotel in Sestri Levante and the pacing of the tour. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.

Amazing experience!

Beautiful tour. a bit disappointed that we weren't able to dress for dinner.

Best trip ever. Collette is number one!

Enjoyed the best of tuscany., it was a very enjoyable tour for our first visit to italy.

Thank you for traveling with Collette to Italy. Your feedback will be reviewed by our Air department. We have sent out a letter of apology and a future travel voucher as a customer service gesture for your flight scheduling issues.

Ready to go with Collette again!

Move this tour up on your bucket list, amazing tour and company, sensational. organized. great bus service and sight selections, great return to italy., an adventure that far exceeded my expectations.

Perfect vacation!

Overall venue met all my expectations. no hot water in sestri hotel a.m., possitively would go collette every time ., outstanding trip--disappointed hotel experience, a great mother - daugher trip, lots of memories made., warn people ahead of time as to who will greet them at the airport..

Too much walking!

Excellent plan for the trip the tour manager cynthia orlando was outstandi..., wonderful experience, average service by collette us, enjoyable trip, a near-perfect tour.

Excellent trip

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IDENTIFICATION Passports are required for this tour at your expense. Certain countries require that your passport be valid at least 6 months beyond the dates of your travel. You are strongly urged to contact the appropriate consulate for details. Visit www.travel.state.gov for the U.S. State Department for the latest details about passports and visa requirements.

IMPORTANT: We recommend that travelers take a photocopy of their passport and applicable visas. It should be packed separately from your actual passport and visa. We also recommend leaving a copy at home with your emergency contact.

*Travel to Cinque Terre is by rail. Trains are subject to delays and to public transportation strikes. In the event of a major strike, we may replace your visit to the Cinque Terre with a visit of Portofino.

**Note that some dates will be accommodated in countryside estates.

***Olives are picked over a period of approximately 45 days. The exact starting and ending day depends on the weather and can vary from mid-October to mid-December.

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Tour Customizations

Flights & protection.

We offer two types of airfare: Flexible Air or Non Refundable Air (Some restrictions apply on Non Refundable Airfares)

• Refundable airfare is covered under Collette's Travel Protection Plan.
• Deposit required to reserve a seat.
• Is NOT covered by Collette's Travel Protection Plan.
• Must be paid in full to reserve a seat.

Free roundtrip airport to hotel transfers (on the first and last day of actual tour dates) are included when you purchase our air!

Traveller Information

Summary & payment.

Disclaimer: Your price is guaranteed once deposit is received and booking confirmed by Collette. Your price is not subject to increase after the deposit is received and booking confirmed, except for charges resulting from increases in government-imposed taxes or fees. By checking the "Terms & Conditions" box, you expressly acknowledge your acceptance of our Terms & Conditions. Your credit card will be charged accordingly.

RESERVATION INFORMATION

Land rates are per person, double occupancy unless otherwise noted. Availability of departures at the prices noted in the brochure is limited. Government taxes and fees are additional. For current prices, please see our website at www.gocollette.com. Land rates are guaranteed at the time that the deposit is received by Collette. The land price includes those land based items delineated as included in the package itinerary and does not include any other items such as air travel, airline fees, airport or departure taxes, transfers, visas, customary end of trip gratuities for your Tour Manager, driver, local guides, hotel housekeepers, cruise ship waitstaff, and any incidental charges.

• A $349 non-refundable deposit is due with your land only reservation.
• For Antarctica and Cruises only reservations, a non-refundable $549 deposit is required. An additional $1,000 non-refundable second deposit is due 180 days prior to departure for Antarctica.
• A $698 non-refundable deposit is due with your air inclusive reservation.
• For Antarctica and Cruise air inclusive reservations, a non-refundable $898 deposit is required. An additional $1,000 non-refundable deposit is due 180 days prior to departure for Antarctica.
• If you have selected Instant Purchase Air, the deposit required is the full cost of the airfare plus the land deposit noted above, all of which is non-refundable.

Should you decide to purchase our Travel Protection Plan, you must do so at the time of booking. Payment of this Plan includes the Pre-Departure Cancellation Fee Waiver which protects you from penalties in the event you have to cancel your entire tour package for any reason up to the day prior to departure (see Part A for more details). If you originally purchased nonrefundable airline tickets, Part B of the Travel Protection Plan may provide a refund for the airline tickets, taxes, or fees in the event of a cancellation for a covered reason (see Part B for more details).

Unless otherwise noted, the balance is due 60 days before departure on all tours, except cruises, Antarctica, and Galapagos of which the balance is due 120 days before departure.

All payments may be made by charging to your MasterCard, Visa, or American Express (card imprint and signature required) or by sending a cheque or money order. All land rates are guaranteed upon deposit. Payment may also be made online at https://reservations.gocollette.com/payment.aspx?co=CAD .

TRAVEL PROFESSIONALS PLEASE CONTACT: Collette 1-800-468-5955 [email protected]

PLEASE SEND PAYMENTS TO: Collette, 40 Queen Street South, Mississauga, ON L5M 1K3 Attn: Accounts Receivable

Revision Fees

Upon receipt of your itinerary, you must review it and report any discrepancies to Collette immediately in order to avoid any supplier incurred penalties. A handling fee of $25.00 per transaction will be assessed for any change or revision made to a reservation. A change of departure date within 11 months of the departure date will be treated as a cancellation, and cancellation charges will apply.

Cancellation Charges

Cancellations of confirmed bookings and transfers to new travel dates will result in penalties and fees assessed by travel suppliers. If you need to transfer or cancel for any reason prior to tour departure, the following cancellation fees will be assessed on your land or cruise product. Air is 100% nonrefundable once paid in full. If canceled prior to being paid in full, the following cancellation fees will also apply to air.

• More than 60 days prior to departure: a nonrefundable deposit will be retained.
• 60 - 16 days prior to departure: 40% of total price
• 15 - 1 day prior to departure: 75% of total price
• Day of departure and after: 100% of total price

Exceptions:

• More than 90 days prior to departure, the nonrefundable deposit will be retained.
• 90 - 61 days prior to departure: 40% of total price
• 60 - 31 days prior to departure: 75% of total price
• 30 - 0 days prior to departure: 100% of total price
• 90 - 61 days prior to departure: 50% of total price
• 60 - 31 days prior to departure: 85% of total price
• More than 120 days prior to departure: nonrefundable deposits will be retained
• 120 - 90 days prior to departure: 60% of total price
• 89 - 0 days prior to departure: 100% of total price

* Instant Purchase air and its associated taxes, fees and surcharges are 100% nonrefundable at time of reservation.

Upon cancellation of transportation or travel services where you, the client, are not at fault and have not cancelled in violation of these terms and conditions, you will be refunded 100%.

For your convenience, we offer airfare for purchase with all tour packages. If you purchase an air-inclusive program, your airfare will be quoted exclusive of all fuel, taxes and fees. Your rates are subject to change until paid in full. Seats are limited and may not be available on every flight or departure date. Instant Purchase nonrefundable airfare includes roundtrip airport/hotel transfers (excluding pre- or post-days and extensions). If you have selected Instant Purchase nonrefundable air, you are required to pay the full air cost in addition to the $300 deposit at time of booking (all of which is nonrefundable). Tickets will be issued immediately and once issued are nonrefundable; you may only be changed for a fee up to $300 plus any difference in airfare for travel in the following 12 months; specific fees and policies may vary by airline. These tickets include an administration fee and roundtrip airport-to-hotel transfers, of which both hold no airline reissue value. Once issued, there can be no fluctuation in price due to an increase in government taxes or in airline fuel surcharges. Therefore, any such fees or airport-to-hotel transfers are not refundable under any circumstances.

Some countries may require aircraft cabin insecticide treatment for inbound foreign flights. Information about aircraft disinsection requirements and a list of countries requiring such disinsection are available online at http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements .

Unless specified otherwise, all statements of or references to dollar amounts in these terms and conditions are to lawful money of Canada.

Proof of Citizenship: Passports & Visas

Documentation is required by foreign governments for all trips outside Canada. Clients/passengers should check with the appropriate foreign consulate/embassy for entry requirements, including whether you need to obtain a visa before entering your destination country and, if you do need to get a visa, its cost and timing. Please remember that the possession of valid passports and necessary visas are the responsibility of each client/passenger. If you would like assistance in ensuring you have the proper visa(s) for your trip outside of Canada, we would be happy to refer you to a company that can assist you.

Travel Conditions

There may be different living standards and practices and different standards and conditions with respect to the provision of services and accommodations outside of Canada.

Door to Door Transfer Service

Return door to door transfers are offered up to 100 kilometres from most major Canadian gateways with the purchase of an air-inclusive tour.

Travellers Needing Special Assistance

You must report any disability requiring special attention to Collette at the time your booking is made.* Collette will make reasonable efforts to accommodate the special needs of tour participants. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing the assistance. Neither Collette nor its personnel, nor its suppliers, may physically lift or assist clients into transportation vehicles. If a traveller thinks he or she might need assistance during a trip, he or she should call Collette to determine what assistance might reasonably be given. Collette cannot provide special individual assistance to tour members with special needs for walking, dining or other routine activities.

*To request a wheelchair accessible room on a cruise, the traveller or person sharing the room must have a recognized disability that alters a major life function and requires the use of a mobility device and the use of the accessible features provided in the wheelchair accessible stateroom.

Holiday and Museum Closures

Museum visits and personal shopping time may be disrupted due to unforeseen circumstances or many religious, state and local holidays observed throughout the world.

Motorcoach Washrooms

Most motorcoaches used on our tours are equipped with washrooms except safari vehicles, exotic locations, and some of our Explorations tours. These are typically for emergency use, as we make plenty of comfort stops, allowing you the opportunity to use public restrooms and/or stretch your legs.

Seat Rotation

Seats are rotated onboard the coach for all Collette tours under the direction of the tour manager. So that we do not show partiality among passengers, exceptions cannot be made.

Maps and Photos

Maps shown on tour pages are current at the time of printing and may not reflect actual tour routing should the tour change. Photos shown on tour pages are reflective of the area(s) visited, but may not be included in the actual tour itinerary and the conditions you experience may be different than depicted in the photograph(s).

Baggage Disclaimer

Although every effort is made to handle passengers’ luggage as carefully as possible, Collette is not responsible for and does not assume liability or accept claims for loss of or damage to luggage due to breakage, theft or wear and tear through airline/airport, hotel and group carrier handling. It is recommended for your own self-interest and protection that you have adequate insurance to cover these eventualities. Check with your sales agent for low-cost insurance to cover these risks. Collette is not responsible for submitting your insurance claim.

There are limitations by coach and air carrier as to the number and size of bags which can be carried onboard and in bulk storage. Be sure to ask your travel professional about such restrictions before departing for your tour.

Checked Baggage Charges: Some airlines impose additional charges if you choose to check baggage. Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies. Please be advised baggage fees may apply on most trans-border flights. This is a fee levied by the airlines, not Collette, and may be subject to change.

Collette Compass App

Precise Location in Background: The Collette Compass app collects location data to display the real-time risk alerts and personalised assistance notification features, even when the app is closed and not in use. This option can be changed later by going to the device settings.

Explanation of Responsibilities and Tour Conditions for Collette

Each client is responsible for proper documentation and inoculations that may be required and/or recommended to participate on tour. Please contact your local travel clinic or personal doctor for specific details on the destinations you are travelling to and from. If you decide to make a reservation, you acknowledge and agree that you are physically well enough to travel and understand that medical facilities may not be similar to what you are accustomed to at home. You must bring enough medication with you for the trip.

Any person reserving or purchasing any Collette product published on this website accepts the condition that Collette reserves to itself the exclusive right to cancel, re-schedule or make other adjustments to any guided vacation departure in any circumstances deemed necessary, including in accordance with operating requirements or circumstances beyond its control, including for tours designated as “guaranteed departures.” If cancellation is made by Collette any time prior to the departure date of the guided vacation, except when a customer fails to pay the final balance on time, Collette, at its sole discretion, will offer a comparable vacation on an alternate departure date, or reserves the right to offer a future travel credit. Collette will refund any difference in price if the alternative date is of a lower price, however the guest will be responsible for additional costs if the alternative is priced higher. Collette will not be liable for cancellation, delay, rescheduling or other adjustment or impact to a departure or itinerary or other aspect of the vacation brought about due to force majeure or other circumstance beyond its control that prevents or interferes with any aspect of the tour, also including governmental and administrative actions. Collette is not responsible for other travel arrangements affected due to our cancelations or change costs or penalties incurred on other travel arrangements, including air tickets.

Published times on itineraries are as accurate as possible but subject to change due to traffic, weather, mechanical and any other conditions beyond Collette’s control that prevent Collette from operating as scheduled. Collette expressly disclaims any liability for any damages that may be incurred for any changes, cancellations or delays on any itinerary on any Collette tour.

All rates on foreign tours are subject to fluctuations of currency and may be changed when necessary without advance notice prior to deposit.

All rates published are per person as indicated and are based on double occupancy when only one rate is shown. Reservations will be accepted subject to availability at the time of request and will be considered confirmed only upon receipt of a minimum deposit. Child land rates are available and are valid for ages 5-12, sharing a room with two full-paying adults.

Collette does not accept liability in the case of any passenger being denied boarding by any airline carrier due to the carrier’s overbooking of a flight.

GENERAL DISCLAIMER Collette monitors security situations around the world as well as government travel advisories. Conditions may require Collette to change or even cancel trips. You accept the risks involved in travel, both foreign and domestic, and accept responsibility for your own travel decisions. Guests may be required to review and sign a participation agreement prior to engaging in certain activities on the trip

Neither Collette Travel Service, Inc., its affiliated entities and its and their employees, shareholders, officers, directors, successors, agents, and assigns (collectively “Collette”), own or operate any person or entity which is to or does provide goods or services for these trips. You agree to be bound by the conditions of carriage for all transportation providers. Collette does not maintain control or operate the personnel, equipment, or operations of these suppliers it uses and as such Collette assumes no responsibility for and cannot be held liable for any personal injury, death, property damage or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the suppliers or other employees or agents, (2) any defect in or failure of any vehicle, equipment, or instrument owned, operated or otherwise used by any of these suppliers, or (3) any wrongful, willful or negligent act or omission on the part of any other party.

Client shall indemnify and hold harmless Collette Travel Service, Inc., its affiliated entities and its and their employees, agents, shareholders, officers, successors and assigns (collectively “Collette”), from all suits, actions, losses, damages, claims or liability for any personal injury, death, property damage or other loss, accident, delay, inconvenience or irregularity which is occasioned by any negligent acts or omissions of Collette arising out of any goods or services provided for this or these trips.

Additionally, responsibility is not accepted for losses or expenses due to sickness, lack of appropriate medical facilities or practitioners, weather, strikes, theft or other criminal acts, war, terrorism, computer problems, or other such causes. Other risks may arise such as, but not limited to, hazards of travelling in foreign countries including undeveloped areas, the hazards of travel by aircraft, bus, van, train, automobile or other motorized vehicle, differing safety standards, sickness, criminal acts committed by others, allergic reactions, and/or animal encounters. You are voluntarily participating in the tour and Collette, and as lawful consideration for the agreement to travel with Collette, you agree not to make a claim against Collette, its related companies, officers and employees for injuries, death, or any other claim and agree to release Collette, its related companies, officers and employees from any such claim. This release is binding on all members of your travelling party, as well as your Estate and heirs and this provision shall be enforceable even after your trip has ended. If you make your own air reservations, Collette is not responsible and shall provide no refund if your flight schedule changes so that you are not able to enjoy the entirety of your tour. All services and accommodations are subject to the laws of the country in which they are provided. Collette reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if Collette deems it necessary for the comfort, convenience, or safety of the tour. Collette reserves the right to withdraw any tour announced. Collette reserves the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by the Tour Manager to be in the best interests of the health, safety, and general welfare of the tour group or of the individual participant. If you are travelling with children, you are solely responsible for their behaviour and monitoring them throughout the tour. Neither does Collette accept liability for any carrier’s cancellation penalty incurred by the purchase of a nonrefundable airline or other ticket to the tour departure city and return or otherwise. Baggage and personal effects are the sole responsibility of the owner at all times.

Collette is not responsible, and will not be bound by, representations made by third party representatives, travel agents, unaffiliated websites, or any other party.

Participants may be photographed for the promotional purposes of Collette. In addition, any comments that you submit as a review or your social media posts may be used for Collette’s promotional purposes.

Payment of the deposit to Collette constitutes acceptance of these terms and conditions. Collette reserves the right to modify these terms and conditions at any time, without notice.

FORUM SELECTION AND CHOICE OF LAW

THIS AGREEMENT SHALL BE GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF PROVINCE OF ONTARIO BY MUTUAL AGREEMENT OF THE PARTIES HERETO AND THE FEDERAL AND PROVINCIAL COURTS IN ONTARIO SHALL HAVE EXCLUSIVE AND SOLE JURISDICTION OVER ANY DISPUTE, CONTROVERSY OR SUIT ARISING RELATIVE TO THIS AGREEMENT.

DISPUTES/CLASS ACTION WAIVER

YOU AGREE THAT YOU WILL ONLY BRING CLAIMS AGAINST COLLETTE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. COLLETTE SHALL NOT IN ANY CASE BE LIABLE FOR OTHER THAN COMPENSATORY DAMAGES, AND YOUR PAYMENT OF A DEPOSIT ON A TOUR MEANS THAT YOU AGREE TO THESE CONDITIONS OF SALE AND EXPRESSLY WAIVE ANY RIGHT TO PUNITIVE DAMAGES.

ERRORS AND OMISSIONS

While every effort is made to ensure the accuracy of information in our brochures, on our website or communicated by our reservation staff, errors or omissions are possible and Collette is not responsible for such error. If a mistake is made in billing, we reserve the right to correct the invoice and you will be responsible for proper payment.

SEVERABILITY

In the event that any clause in this agreement is determined to be invalid, the remaining provisions are valid and enforceable. The invalid provision shall be replaced by Collette by a clause as similar as practicable.

Consumer Protection Plans Collette is a member of the following organizations: the National Tour Association, the United States Tour Operators Association, the Alliance of Canadian Travel Associations, the Travel Industry Council of Ontario, and the Association of British Travel Agents. Some of these associations operate a consumer protection plan to cover deposits placed with any tour operator member. Full details are available from these organizations or Collette. Collette is pleased to provide this additional protection to our clients.

Collette’s Travel Protection Plan

(for Canadian citizens or residents only*)

For all Canadian Residents who purchased a Travel Protection Plan, the Post Departure coverage and benefits are administered by TuGo and underwritten by Industrial Alliance. TuGo will provide your specific policy document and an individual policy number that will be sent directly to you as confirmation of your enrollment. The policy will be emailed from: [email protected]. If you have further questions about your policy, please call TuGo at 1-855-929-8846 or email [email protected] .

Following is an outline of the Non-Insurance Pre-Departure Cancellation Fee Waiver, Insurance Benefits and non-insurance assistance services that make up the Travel Protection Plan.

Part A Waiver Only provided by Collette Tours Canada, Ltd: The Pre-Departure Cancellation Fee Waiver is provided by Collette and is not an insurance benefit underwritten by Industrial Alliance of Canada. Payment of a per person Travel Protection Plan fee to Collette at the time of booking guarantees a full refund of all payments (including deposits), except the Travel Protection Plan fee itself, for travel arrangements in case of cancellation of your travel plans for any reason prior to the day of departure. The Travel Protection Plan fee with air only covers airline tickets that you purchase from Collette.

Exception: If you originally purchased Instant Purchase Nonrefundable airline tickets, this Part A Travel Protection Plan does not provide a refund for any such nonrefundable airline tickets in the event of a cancellation.

The Part A Waiver portion of Collette’s Travel Protection Plan protects you from penalties in the event you have a need to cancel your entire inclusive tour package up to the day prior to departure. The Part A Waiver portion of the Travel Protection Plan does not indemnify you from penalties if you choose to cancel partial tour components or air. If you choose to partially cancel your tour, you will be responsible for a revision fee as well as any penalties that are incurred at the time of the cancellation

Collette’s Part A Waiver portion of the Travel Protection Plan does not cover any single supplement charges which arise from an individual’s travelling companion electing to cancel for any reason prior to departure. The individual travelling will be required to pay the single supplement to Collette and any eligible claims will be through TuGo.

The Travel Protection Plan fee is nontransferable and valid for each applicant (paying client) only. Collette assumes no responsibility for and cannot and will not be held liable for any wrongful, negligent, or unauthorized acts or omissions of any travel agent or travel agency other than that of Collette Tours Canada, Ltd. and its own employees, directors and officers.

Where to Present Part A Claims

To request a refund under the Part A Pre-Departure Cancellation Fee Waiver portion of the Travel Protection Plan, please call Collette and send any unused airline tickets to:

• ATTN: Customer Service Department
• 40 Queen Street South, Mississauga, ON L5M 1K3

If cancellation occurs prior to departure, contact the Collette Reservations Department. When a client cancels prior to departure, any refunds are processed through the booking agent.

PART A – Provided By Collette

Pre-Departure Cancellation Fee & Unused Services Waiver up to Trip Cost

The Pre-Departure Cancellation Fee Waiver is provided by Collette and is not an insurance benefit underwritten by Industrial Alliance of Canada.

Part B Insurance Benefits is administered by North American Air Travel Insurance Agents Ltd. doing business as TuGo®. (*NOT AVAILABLE TO RESIDENTS OF QUEBEC).

Please Note: Trip interruption / Cancellation Sum Insured After Departure maximum limits per insured $2,500.

TuGo will provide your specific policy form and an individual policy number that will be sent directly to you as confirmation of your enrollment. The policy will be emailed from: [email protected]. If you have further questions about your policy, please call TuGo at 1-855-929-8846 or email [email protected] .

Schedule of Benefits The following plans are included in your insurance package:

*Some benefits within this coverage have their own limits. Refer to the policy wording for details. ** This limit is subject to the overall maximum limit for baggage coverage.

Non-Insurance Services

OneWorld Assist Inc. doing business as Claims at TuGo is our claims and assistance provider and performs all assistance services and administers claims on our behalf under this policy. Claims at TuGo provides ISO 9001:2015 certified service.

For hospitalizations, contact Claims at TuGo immediately:

• From Canada & USA
• 1-800-663-0399
• From Mexico
• 001-800-514-9976 or 800-681-8070
• Outside North America & Mexico
• (global toll-free) *800-663-00399
• Worldwide (collect) 604-278-4108

When you call, please be ready to provide: • The partner code listed on your policy declaration

Generali Global Assistance Concierge Services

To speak with Generali Global Assistance (GGA) for concierge services only, simply call:

• 1-833-430-3653
• Worldwide (collect)
• 954-308-3925
• [email protected]

When you call, please be ready to provide: • The partner code listed on your policy declaration • A phone number where Generali Global Assistance may reach you

Please Note: Plan cost is based upon the cost of your trip. Benefits are described on a general basis only. The information on this website is only an outline of the coverage available, and is subject to the terms, conditions and exclusions of the policy. Please refer to the individual policy documents for complete details. Plan benefits, limits and provisions may vary by province jurisdiction. You will receive a policy and a Description of 24-Hour Emergency Assistance Services which describe the benefits and limitations in detail.

Payment for the plan(s) is required at time of purchase and is non-refundable outside of the 10-day free look period. Prices and coverage are subject to change. For full plan details, please call TuGo at 1-855-929-8846 or email [email protected] (except for the Part A: Cancel for Any Reason Waiver).

Any notices of claim or correspondence concerning a claim should be promptly sent to:

Claims Contact Information For hospitalizations, contact Claims at TuGo immediately:

*Visit tugo.com/claims for international access codes. Email [email protected]

Collette's Travel Protection Plan Pricing (per person)

The Cost below of the Travel Protection Plan includes both the optional Part A Pre-Departure Cancellation Fee Waiver Provided By Collette Travel Service, Inc. and the Part B insurance benefits underwritten by TuGo, as well as non-insurance assistance services. Pricing is available for either Part A or Part B on a stand alone basis, please contact Collette for more information. Land Only Clients:

Land Only Clients:

• $199 adult/$199 child for all North America escorted tours under 6 days
• $349 adult/$249 child for all North America escorted tours of 6 days or more
• $449 adult/$299 child for all international tours (not otherwise listed below)
• $499 adult/$349 child for all Canadian Rockies train tours 
• $549 adult/$399 child for all cruises, Australia, New Zealand, Africa, South Africa & Egypt tours
• $549 adult/$399 child for Galapagos tours
• $999 adult/$549 child for Antarctica tours

When purchasing pre- and post-night accommodations, including optional extensions, the number of days will be added to the total number of tour days, and may subsequently alter your Travel Protection Plan fees. Please confirm with your reservation agent at time of booking.

Air-Inclusive Clients (Flex Airfare is purchased through Collette)

• $249 adult/child for all North America tours under 6 days
• $399 adult/child for all North America tours of 6 days or more
• $499 adult/child for all international tours (not otherwise listed below)
• $549 adult/child for all Canadian Rockies train tours 
• $649 adult/child for all cruises, Australia, New Zealand, Africa, South Africa & Egypt tours
• $649 adult/child for Galapagos tours
• $1099 adult/child for Antarctica tours

Collette’s Travel Protection Plan for air-inclusive clients can only be purchased by individuals who have purchased Collette Flex Airfare or Instant Purchase nonrefundable air through Collette. Instant Purchase air and its associated taxes, fees and surcharges require full payment at time of reservation and are 100% nonrefundable. Tickets may only be changed for a fee up to $300 plus any difference in airfare for travel in the following 12 months; specific fees and policies may vary by airline.

To review full plan details online, click here.

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