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New Cross Hospital Urgent Treatment Centre

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About this department

This Department is managed by The Royal Wolverhampton NHS Trust.

Use this department if you need urgent medical attention, but it's not a life-threatening situation.

Last updated: 10 April 2024

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How to get to a hospital

There are lots of public transport options available to help make your journey to the hospital easier. Most hospitals also have car parks.

If you cannot take public transport or drive, you might be able to book a Ring and Ride journey to visit a hospital.

Birmingham Children's Hospital

Birmingham Children's Hospital Steelhouse Lane Birmingham B4 6NH

Getting here

All buses to Birmingham City Centre

Use Birmingham Snow Hill or Birmingham New Street stations

Use the Bull Street tram stop

Please see hospital website for further information. Parking | Birmingham Women's and Children's (bwc.nhs.uk)

Cycle Parking is available outside the entrance to the Children’s Hospital

West Midlands Cycle Hire is available close to the hospital site.

Birmingham Women's Hospital

Birmingham Women's Hospital Mindelsohn Way Edgbaston Birmingham B15 2TG

Several buses stop at this hospital:

• X21 (Services X21 & X22 are the fastest and most frequent services to/from Birmingham City Centre)
• X22 (Services X21 & X22 are the fastest and most frequent services to/from Birmingham City Centre)

Use University station.

Please see hospital website for further information Parking | Birmingham Women's and Children's (bwc.nhs.uk)

City Hospital (Birmingham)

City Hospital Dudley Road Birmingham B18 7QH

You can take bus services:

• 82 (Services 82 & 87 are the fastest and most frequent services to/from Birmingham City Centre)
• 87 (Services 82 & 87 are the fastest and most frequent services to/from Birmingham City Centre)

Please see hospital website for further information. Car Parking and Travel | Sandwell and West Birmingham NHS Trust (swbh.nhs.uk)

Cycle Parking is available at City Hospital.

Good Hope Hospital

Good Hope Hospital Rectory Road Sutton Coldfield B75 7RR

• You can take the bus to Sutton Coldfield town centre or train to Sutton Coldfield train station and then catch a bus.

Sutton Coldfield is the closest train station to Good Hope Hospital.

Parking is available. Please visit the hospital webpage for further information. Getting to Good Hope Hospital by car (uhb.nhs.uk)

Cycle storage facilities are available at Good Hope Hospital.

Heartlands Hospital

Heartlands Hospital Bordesley Green East Birmingham B9 5SS

• 97 (Service 97 is the fastest and most frequent service to/from Birmingham City Centre)

Please visit the hospital website for further information. Getting to Heartlands Hospital by car (uhb.nhs.uk)

Cycle storage is available at Heartlands Hospital

New Cross Hospital (Wolverhampton)

New Cross Hospital Wednesfield Road Heath Town Wolverhampton WV10 0QP

• 59 (Service 59 is the fastest and most frequent service to/from Wolverhampton City Centre)

Please visit the hospital website for further information. Travel to New Cross Hospital | The Royal Wolverhampton NHS Trust

Cycle shelters are available to store your bike at the hospital.

Queen Elizabeth Hospital

Queen Elizabeth Hospital Queen Medical Centre Edgbaston Birmingham B15 2TH

Please visit the hospital website for further information. Getting to Queen Elizabeth Hospital Birmingham by car (uhb.nhs.uk)

Free shuttle bus

The shuttle bus carries patients, visitors and staff from University Railway Station to QEHB, Birmingham Women's Hospital, the Heritage Building and the Mental Health Trust. There are drop-off areas outside the QEHB Main Entrance and Emergency Department.

The bus will drop you off outside the QE main entrance and emergency department entrance.

Cycle storage facilities are available at the hospital.

Royal Orthopaedic Hospital

Royal Orthopaedic Hospital Bristol Road South Northfield B31 2AP

Please visit the hospital website for further information. Royal Orthopaedic Hospital - The Royal Orthopaedic Hospital (roh.nhs.uk)

A cycle shelter is available at the hospital.

Russells Hall Hospital

Russells Hall Hospital High Street Pensnett Dudley DY1 2HQ

For more information on parking please visit the hospital webpage Car parking - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Solihull Hospital

Solihull Hospital Lode Lane Solihull B91 2JL

You can also take any bus to Solihull town centre or train to Solihull train station. The hospital is within walking distance.

Please visit the hospital website for further information. Getting to Solihull Hospital by car (uhb.nhs.uk)

University Hospital Coventry

University Hospital Coventry Clifford Bridge Road Coventry CV2 2DX

• 9 (Services 9 & 17/17A are the fastest and most frequent services to/from Coventry City Centre)
• 17 (Services 9 & 17/17A are the fastest and most frequent services to/from Coventry City Centre)
• 17A (Services 9 & 17/17A are the fastest and most frequent services to/from Coventry City Centre)

Please visit the hospital website for further information. University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

Cycle Parking facilities are available at the hospital.

Walsall Manor Hospital

Walsall Manor Hospital Manor Road Walsall WS2 9PS

You can also take any bus to Walsall town centre, or train to Walsall train station and change to these bus services.

Please visit the hospital website for further information. Getting here - Walsall Healthcare NHS Trust

Bicycle shelters are available at the hospital.

Other options

Hospital volunteer transport.

Some hospitals have volunteers who provide transport. Ask your hospital's general office to see if this is available.

Help with travelling expenses

You might be able to get help with travelling expenses if you:

• go into hospital for treatment
• come out of hospital after treatment
• go to an outpatients appointment

Community Transport Coventry

You might be able to get free door-to-door travel if you're going to the hospital.

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Our Appointment System

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How to book an appointment

• Online with eConsult
• By calling  0203 474 5909

It may not be necessary for you to attend for an appointment.  You can submit an e-consultation listing details about your condition or your administration request and you will receive a response from the practice usually within 24 hours but you will be advised of the timeframe once you have submitted.   

We will ask that you contact the surgery on the day you need to see a Doctor or Nurse Practitioner and we will endeavour to give you an appointment time to either be seen, or talk to a Doctor or Nurse Practitioner on the phone.

I still need to see or talk to someone at the surgery

• 'On the day' triage appointments are available, to which the GP will discuss your problem with you on the telephone.
• All pre-bookable appointments are available up to four weeks in advance, with any GP of your choice.
• Routine appointments with doctors can be booked by telephoning 020 3049 2249 or making an appointment directly with reception.
• It may be that you do not need to see a doctor but instead need to see one of the other health care workers. If so, please ask the receptionist who will help you.

Remember, if you are unable to attend your appointment please tell us so that we can offer that time to someone else.

Appointments with the Practice Nurse or Health Care Assistant

The practice nurses are qualified general nurses who have decided to specialise in primary care work. If you need to see the nurse please make an appointment. The nurse works closely with the doctors and they are committed to promoting good health and preventing illness.

As we have a Practice Nurse and a Health Care Assistant  it is very helpful if you can give some idea of the type of help that you need in order to book the right appointment for you.

CONTACT DETAILS

New Cross Health Centre Suite 3 Waldron Health Centre London SE14 6LD

Telephone:  0203 474 5909

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Find out more about our policies and procedures

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Patient Advice and Liaison Services (PALS)

The Royal Wolverhampton Hospital Trust operates a Patient Advice and Liaison Service (PALS) providing information, advice and support to patients and their carers. PALS provides confidential advice, support and information on the NHS complaints procedures, as well as other services.

PALS act on behalf of their service users when handling patient and family concerns. They liaise with staff, managers and, where appropriate, other relevant organisations, to negotiate speedy solutions and to help bring about changes to the way that services are delivered.

PALS provide:

• confidential advice and support to patients, families and their carers
• information on the NHS and health related matters
• confidential assistance in resolving problems and concerns quickly
• information on and explanations of NHS complaints procedures and how to get in touch with someone who can help. More
• information can be found from the Complaints policy section of the DH website.
• information on how you can get more involved in your own healthcare and the NHS locally.
• a focal point for feedback from patients to inform service developments

PALS will also refer patients and families to local or national-based support agencies and explane complaints procedures.  We can also visit you on the ward. Ask staff to contact us on ext. 5362 or 5368.

Who to contact

Where to go, time / date details, other details, availability.

Record Last Updated on: 19/12/2023

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New ward catering for up to 250 patients per week opens at Wolverhampton hospital

Patients assessed before their surgery now have new and spacious surroundings after a new ward catering for up to 250 patients per week was opened in Wolverhampton.

Ward A18, near the west entrance of New Cross Hospital, is a nurse-run clinic assessing the fitness of patients requiring a general anaesthetic prior to elective surgery at The Royal Wolverhampton NHS Trust.

Currently staffed by 28 people, the new ward has 13 nurses, one operating department practitioner (ODP), five healthcare assistants, one health trainer, two anaesthetist physician associates, one consultant nurse PA, two booking clerks and three reception staff.

The ODP works in the surgery team, manages the preparation of the operating theatres and is the link between the surgical team and other parts of the theatre and hospital.

The clinic also has regular anaesthetists who conduct assessments within the departments.

Ken Chilton, nurse manager – pre-op assessment, prehabilitation on A18, said: “I feel this pre-assessment department not only provides an integral part of the patients’ journey, but an enhanced one too.

“Patients used to struggle to find us on Appleby and also those with mobility issues struggled climbing the ramp up to Appleby.

“We feel we have managed to make A18 our own and offer a welcoming service to our patients, even more so as we offer three free parking spaces right outside for those who struggle to walk long distances.

“On average we see between 200-250 patients per week, with many different medical backgrounds.

"This could be urology, gynaecology, general surgery, head and neck and orthopaedics. The only time a patient would not receive a pre-assessment is if they are an emergency case, or local anaesthetic.

“Dependent on patient outcome, if they are fit for surgery, the next time we see them would be their surgery date.

“However it isn’t always that simple; the nursing team deals with lots of very complex patients, some of whom have cancer and we must work against the clock to get all the necessary tests complete before the date of their surgery.

“These tests could be cardiology, respiratory and diabetes, plus many more. It’s then down to the nurse assigned to each patient to follow up to ensure the patient is prepared for their surgery.”

There is a similar department at Cannock Chase Hospital, but for orthopaedic patients only.

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RWT Library & Knowledge Services: Study Pods in the Library

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Study Pods in the WMI Library

Study Pod Booking

You will be able to book a pod for a maximum of 3 hours per day. This is to cater for increased demand. PLEASE ONLY USE A SINGLE E-MAIL ADDRESS (i.e. do not use both a student and nhs e-mail)

The WMI Library has 9 new 2-person study pods that are ideal for one-one meetings, quiet study or taking part in video meetings, undertaking exams etc. They must be booked if you intend to use them between 8.30am and 4pm Monday to Friday, however it is first come first served after 4pm and at weekends and bank holidays. There are conditions of use specified upon booking and  to comply with infection control requirements you are required to clean the pods before and after use. The pods may be taken out of use if these guidelines are not followed.

• Only 2 people are allowed in the pod, please do not exceed it.

Also, please do not place your feet on the seats to prevent damage. 

To book click on the button above and select the time period(s) required. Note that a pod can be booked for a maximum of 3 hours per day.  Note that you will need to enter a tick in the box for all the time required i.e. 8.15 - 8.30, 8.30 - 8.45 etc, upto a maximum of 3 hours. You should not leave the pod for periods in excess of ten minutes.

Note that the Library Service reserves the right to cancel a booking if the pod is unoccupied for over 15 minutes at the start of the booking or during your booked time.

You can now also loan a laptop for use within the library only for use in the study pods, during staffed hours. Terms and conditions apply.

Terms and Conditions

Please follow these terms of usage;

• You must clean the table and seating in the Pod before and after use.
• Only water is allowed and no food should be eaten in the pods.
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• Last Updated: Mar 19, 2024 4:06 PM
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Eclipse chasers say they'd like to visit north country again

WATERTOWN, New York (WWNY) - Some eclipse chasers who visited the north country for the first time say they’d like to visit again.

That’s exactly what tourism officials were hoping to hear.

Although attendance didn’t meet estimates put out by New York state, Public Square in Watertown was busy as visitors shopped at downtown stores and ate at restaurants.

Many people we spoke with said they had never been to Watertown while others hadn’t been back in years.

Here are some of their thoughts on the area:

• Val Smith, visiting from Little Falls, NY: “Absolutely beautiful. We have enjoyed it so far looking around. It reminds me some of the Italian cities.”
• Tom Gasbarro, visiting from Brooklyn, NY: “It’s a nice place and, yeah, we will have to come back.”
• Jill Benson, visiting from Brooklyn, NY: “Really enjoying it so far.”
• Tom Chapin, visiting from Rockland County, NY: “It is a beautiful city, it really is. You could tell it was a large, happening place with people from all these different places.”

Some visitors said they’re going to make a trip back to the area soon, especially to visit the St. Lawrence River during the summer months.

Copyright 2024 WWNY. All rights reserved.

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