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Please allow up to 6 weeks plus delivery for a standard passport. If you need your passport before then, apply for an urgent passport online.

What you need for your application

  • Identity referee or witness
  • Parental consent for children
  • Document translations

Certificate of identity or refugee travel document

If you need to travel and you cannot get a passport from your country of citizenship, you may be able to apply for a New Zealand certificate of identity or refugee travel document.

Certificate of identity

A certificate of identity may be issued to a person who is not a New Zealand citizen and cannot get a passport from their country of citizenship. You must be physically present in New Zealand to qualify for a certificate of identity.

A certificate of identity is valid for a maximum of 2 years.

Refugee travel document

A refugee travel document may be issued to a person who is not a New Zealand citizen and who has refugee status confirmed by Immigration New Zealand. You must be physically present in New Zealand to qualify for a refugee travel document.

A refugee travel document is valid for a maximum of 5 years.

A certificate of identity or refugee travel document application costs NZD$120.00.

Allow a minimum of 20 working days for your application to be processed.

Download an application form

Application for a certificate of identity or refugee travel document (PDF 357KB)

Last Updated

Page last updated: 25 May 2023

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Before you travel

Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

Documents you’ll need to leave NZ

You’ll need a passport. If your passport is damaged or close to expiring, you might not be allowed to enter some countries.

Check your passport is valid

The name in your passport must match your tickets and your officially registered name.

Before you travel, check if the country you’re visiting has special rules.

Check visa and entry requirements for your destination

Travel advisories

Travel advisories from the NZ government cover security and safety concerns in 137 places around the world.

The SafeTravel website has tips to help you stay safe overseas, what to do if things go wrong, and how the New Zealand government can or cannot help.

Register with SafeTravel

SafeTravel is the official registration facility for New Zealanders travelling or living overseas.

If you’re registered, SafeTravel can:

  • contact you if there is a major incident overseas
  • send you updates about emergencies, natural disasters or terrorist attacks.

Get travel insurance

You should get comprehensive travel insurance before heading away. You need to make sure it covers everywhere you’re going, and everything you plan to do.

If you do not have travel insurance, you’ll have to pay any overseas medical costs yourself, including the cost of returning to New Zealand.

Unpaid fines

If you have unpaid fines and try to leave or come into New Zealand, the police can stop you at the airport. You will be allowed to pay by credit card over the phone with a registrar.

If you’re travelling in the next 48 hours and you have fines or reparation you have not paid, call 0800 729 677 to pay with your credit card.

If you get a benefit

You must let Work and Income know your travel plans and your reasons for travel before you leave New Zealand. Partners travelling must also let them know. If you do not, your benefit might stop the day after you leave.

Going overseas to live

If you get NZ Super or Veteran’s Pension

You need to tell Seniors Services that you’re going overseas before you leave NZ.

  • If you travel overseas
  • Living overseas if you get NZ Super or Veteran’s Pension

If you have a student loan

If you do not meet your repayment obligations, you could be arrested when you return to NZ. Make sure you keep up your student loan payments while you’re overseas or you could be charged interest and penalties.

Going overseas when you have a student loan

If you pay tax

You might need to file a tax return (IR3) that covers the period up to the date you leave NZ. You may also need to file a tax return at a later time showing details of any income you’ve earned overseas or from an NZ source.

Find out if you should file a tax return

If you have tax debt, contact Inland Revenue to discuss the options for paying your debt. The Australian Tax Office can help recover tax debt owed by New Zealanders who move to Australia.

What to do if you have a tax debt

If you pay child support

You must contact IR.

Child support payments

Utility links and page information

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Last updated 15 October 2021

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Date printed 31 March 2024

Travelling or returning to New Zealand

Passports and visas for entry into new zealand.

  • You will need a valid passport .
  • If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for traveling to or transiting New Zealand.
  • Don't forget to check travel requirements for any  countries/regions  you will pass through in transit and on your return journey.
  • All passengers entering New Zealand have the option to complete a New Zealand Traveller Declaration instead of a paper Passenger Arrival Card. Passengers transiting internationally do not need to complete a declaration.

Transit in New Zealand

  • If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for transiting through New Zealand
  • Remember to check your final destination's entry requirements .
  • Travellers do not require proof of vaccination or a pre-departure test to enter New Zealand.
  • Air New Zealand does not require passengers to provide proof of vaccination or a pre-departure test. We do ask that if you're feeling unwell and test positive for COVID-19, please consider changing your travel plans. 

Visas and entry requirements

If you’re thinking about visiting New Zealand, passport and visa organisation is key.

Visas, New Zealand

By Tourism New Zealand

Learn more about the available visa options and entry requirements into Aotearoa New Zealand, including the New Zealand Traveller Declaration.

Aotearoa New Zealand enjoys welcoming visitors (manuhiri) to our beautiful country.

Having a valid passport, the right visa and completing the entry requirements are key to a trouble-free entry into New Zealand.

Your passport has to be valid for at least three months beyond your intended departure date, and if required, have a valid New Zealand visa .

On this page, you'll find helpful information on:

  • Arriving in New Zealand
  • Visitor visa for a holiday
  • Working holiday visa
  • Transit visa (through New Zealand or Australia)

New Zealand visa options

Visiting new zealand for a holiday.

You do not need a visa to visit New Zealand if you are:

  • A New Zealand citizen travelling on a New Zealand passport or on a foreign passport that has a New Zealand citizen endorsement
  • An Australian citizen travelling on an Australian passport
  • A foreign passport holder with a valid visa for New Zealand - including a Permanent Resident visa

If you plan to visit New Zealand for a short period, you need to request a New Zealand Electronic Travel Authority (opens in new window) (NZeTA) before you travel if you are:

  • A citizen of a country which has a visa waiver (opens in new window) agreement with New Zealand (you can stay up to three months)

If you don’t meet the above, then you’ll need a visitor visa. The fastest and easiest way to apply for a visitor visa (opens in new window) is online.

Before travelling to New Zealand, you need to make sure your passport is valid for at least three months longer than your expected departure date.

Be sure to request your NZeTA (opens in new window) , or apply for your visitor visa well in advance of travel to avoid delays, and only use the official NZeTA website to request your New Zealand Electronic Travel Authority.

For more information on cost and processing times, visit the official NZeTA website .

If you have a biometric ordinary passport (or electronic passport) and are over 12 years old, you may be able to use New Zealand Customs eGate service. This allows you to complete your Customs and Immigration checks faster so you can get on with enjoying your visit to New Zealand.

Essential travel information

Working holidays.

Working holiday visas (opens in new window) are available to young people, usually aged 18-30 (but 18-35 for a select few nationalities). They let you travel and work in New Zealand for up to 12 months, or 23 months if you’re from the UK. To apply you’ll need to meet the visa requirements, and have:

  • A return ticket, or enough money to pay for one; and 
  • Be coming mainly to holiday, with work being a secondary intention.

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Work visas and staying permanently

If you’re thinking of coming to New Zealand to work for a few years, or maybe even to settle, you’ll need a work or resident visa. To get that – you’re likely to need a job.

For information about working in New Zealand, including industry profiles, tips on job hunting, and a list of job sites to check out, visit New Zealand Now. (opens in new window)

Transiting through New Zealand or Australia

If you are travelling to New Zealand via an Australian airport, you may also need an Australian visa – consult your travel agent or airline if you are unsure.

Transit visas (opens in new window) will also be needed for all people travelling via New Zealand, unless they are specifically exempted by immigration policy.

More information about visas

The visa and immigration information on this page is just a summary. For everything you need to know about coming to New Zealand, visit Immigration New Zealand. (opens in new window)

Find out if you need a visa

Arriving in Aotearoa New Zealand

Everyone entering New Zealand needs to complete a  New Zealand Traveller Declaration (NZTD) (opens in new window)  including babies and children.

Traveller Declaration requirements (opens in new window)

It’s free and you can complete it on the NZTD website or by downloading the NZTD app ahead of your travel.

You can start your NZTD at a time that suits you. If arriving by plane, the earliest you can submit your declaration is 24 hours before you start your trip to New Zealand. An NZTD needs to be submitted by the time you reach New Zealand passport control.

If arriving by boat (including cruise ships), the earliest you can submit your NZTD is 24 hours before departing the vessel’s last foreign port prior to arriving in New Zealand.

It needs to be submitted by the time the vessel has berthed at its first port in New Zealand. ​

If you apply for a visa or NZeTA, you still need to complete an NZTD (opens in new window) .

Here's how to complete your declaration online. 

The form is available in English and Te Reo Māori, as well as simplified and traditional Chinese Mandarin. 

From April 2024, the form will be in 12 more languages: Hindi, Samoan, Fijian, French, German, Japanese, Korean, Malay, Tagalog, Tamil, Tongan, and Portuguese.

Paper NZTD forms will be available for travellers who cannot complete it online.

Fill out your NZ Traveller Declaration

What you can bring into New Zealand

After you’ve cleared passport control, you should collect your baggage and proceed through customs and biosecurity checks. In order to protect New Zealand and its environment, certain items are not allowed to be brought into the country, have restrictions for entry or must be declared if they are deemed to present a biosecurity risk. These include food, plants, animal products and outdoor recreational equipment.

Your baggage may be sniffed by a detector dog and/or x-rayed, and it may be searched to identify any risk goods you might be carrying.

To avoid penalties it is best to familiarise yourself with these guidelines prior to travel. For a detailed list of prohibited, restricted or declarable items, please visit Ministry for Primary Industries (opens in new window) (biosecurity agency).

Allowances and duty free concessions

As a visitor to New Zealand you may be entitled to various concessions and duty free entries on some of your goods. If you are 17 years or older, you are entitled to allowances for alcohol, cigarettes and tobacco. For detailed information on allowances and duty free concessions, please visit New Zealand Customs (opens in new window) .

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A2.1 Types of acceptable travel document

Acceptable travel documents are standard passports or certificates of identity that:

  • come within the definitions in A2.1.1 and A2.1.5 below; and
  • meet the criteria set out in A2.5 to A2.10 .

A2.1.1 Definition of 'passport'

See also Immigration Act 2009 s 4

A passport is a document that:

  • is issued by or on behalf of the government of any country; and
  • is recognised by the New Zealand government as a passport; and
  • purports to establish the identity and nationality of the holder; and
  • confers on the holder the right to enter the country of the government of which has issued the document; and
  • has not expired.

A2.1.5 Definition of 'certificate of identity'

  • A certificate of identity is a document (other than a passport) issued by the government of any country to any person for the purposes of facilitating that person's entry into or exit from any country.
  • purports to establish the identity but not the nationality of a person; and
  • confers on that person a right to enter the country whose government has issued the document.
  • any emergency travel document or refugee travel document issued under the Passports Act 1992; and

Example: United Nations travel documents are acceptable travel documents even though they are not issued by a government. Branches and posts will be advised of any travel document accepted as a certificate of identity. Such documents include: ~ Cartes de Service, issued to officials of the South Pacific Commission; and ~ Laissez-passers, issued to United Nations officials; and ~ Laissez-passers, issued to officials of the Commission of European Communities.

Effective 29/11/2010

New Zealand Ministry of Foreign Affairs and Trade: Manatū Aorere.

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New Zealand documents

On this page

Passports and Emergency Travel Documents

Only the Department of Internal Affairs passport offices in London, Sydney or New Zealand can issue a passport. A new online passport renewal service is now available. Please check the following link www.passports.govt.nz (external link) for eligibility, timeframes and frequently asked questions. In an emergency, most but not all New Zealand Embassies may be able to issue an Emergency Travel Document. Where postal services are irregular, the Embassy can assist with forwarding passport applications to Wellington. There is a separate fee for this service payable in local currency. Please contact the Embassy for further information.

What is an Emergency Travel Document?

As its name indicates, an Emergency Travel Document is for emergencies. You will need to decide whether it is better for you to wait a little longer for a standard passport, or whether you need an Emergency Travel Document.

You need to be aware of the following:

  • an Emergency Travel Document will have a restricted validity dependent on travel circumstances. If you plan to travel through several countries, it may be better to obtain a replacement passport
  • you need to return your Emergency Travel Document when you apply for a replacement passport. This, as well as any visas in the document, will be destroyed. Therefore, if you need a long term visa (eg a residence visa), it may be better to obtain a replacement passport
  • multiple entry visas, residence permits and other “long-life” endorsements should not be entered into Emergency Travel Documents.

Birth, Death and Marriage Certificates

New Zealand Birth, Marriage or Death Certificates (external link) can be obtained directly from the Registrar of Births, Deaths and Marriages. The Department of Internal Affairs websitehas details of how to obtain the certificates.

Postal address: Births, Deaths and Marriages PO Box 10-526 Wellington 6140

Freephone: 0800 22 52 52 (New Zealand only)

Phone from other countries: (+64 9) 339 0852

Email: [email protected]

Document Authentication and Apostille Certification

Before certain New Zealand documents can be used overseas, Document Authentication or apostille certification may be necessary. It is usually required where overseas officials are not able to determine on sight the authenticity of New Zealand documents. To check the requirements, contact the relevant authorities in the country concerned or their overseas representatives. The process varies depending on the document type and country requirements and can only be done in Wellington by the Authentications Unit of the Department of Internal Affairs (external link) (DIA). An e-apostile is also available.

New Zealand Driver Licences

Information about New Zealand licences (external link) is available at the NZ Transport Agency (NZTA) website.

Certificate of Particulars

If you need to provide written authentication of your New Zealand driving experience (for Driver's Test) you can request a Certificate of Particulars (external link) . This certificate sets out all details relevant to your New Zealand licence.

Obtaining a copy of your criminal record

New Zealand Police are often asked for a “Police clearance certificate”, especially by people applying for a job overseas. New Zealand Police do not produce “Clearance Certificates” as such, but you can get a copy of your criminal record (external link) from the Ministry of Justice.

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Te Tari Taiwhenua | Department of Internal Affairs

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Regulatory system information: Identity and Passports

  • View a PDF version of this information  (PDF, 251KB)

Description of the regulatory system

System objectives/purposes.

The Identity and Passports regulatory system aims to:

  • facilitate international travel and border controls
  • provide reliable and authoritative source of identity information for assertion and/or confirmation of a person's identity 
  • facilitate secure online interactions between individuals and participating agencies and provide for verification of a digital identity which the Department operates, as well as supporting the exchange of other sets of data 
  • enable organisations to quickly confirm the accuracy and validity of the Department’s identity information electronically in a privacy-protective manner 
  • allow authorised government agencies to electronically submit identity information for matching against official databases, including in real-time if required. 

Key statutes

  • Passports Act 1992
  • Electronic Identity Verification Act 2012
  • Identity Information Confirmation Act 2012

Key regulations

  • Passport (Fees) Regulations 2015
  • The Electronic Identity Verification Regulations 2013

Brief description of what the system does

  • Issue passports and travel documents to enable New Zealand citizens to travel overseas
  • Uphold New Zealand's reputation in a global context by providing reliable and authoritative identity information that enables New Zealanders to interact easily with governments 
  • Ensuring the robustness of our identity verification and security checks so that people who are not entitled to a passport do not obtain one
  • Fulfils international obligations and security standards for passports and other travel documents set by the International Civil Aviation Authority (ICAO) 

  RealMe  

  • Makes it easier for people to access and use online services offered by both government and the private sector. The service has been created to build trust and confidence by adhering to New Zealand Government security, identity and privacy legislation.

Confirmation Service

  • Confirmation Service provides an online, consent-based, real-time transactional service for confirming identity information against the Department’s databases. The service is delivered through trusted intermediary organisations, which have passed rigorous security and risk management review 

  Retrieval Service  

  • To be deployed in 2019
  • An agency (currently only NZ Police) will input basic identity information about an individual and the service will return additional information about the individual or possible like matches, from multiple sources. 
  • The Department of Internal Affairs (the Department) has policy and delivery responsibilities under the Identity and Passports regulatory system.
  • RealMe participating agencies
  • Ministry of Business Innovation and Employment, New Zealand Security Intelligence

Agencies involved in the Identity and Passports regulatory system

Service, Inland Revenue, Ministry of Justice, New Zealand Police - to ensure rules around issuance, refusal and cancellation of New Zealand passports are fit for purpose and provide authoritative identity data for information sharing

  • The Ministry of Foreign Affairs and Trade
  • Other Departmental systems (Births Deaths and Marriages, Citizenship)
  • International Civil Aviation Authority (ICAO)
  • Five Nations Passport Group
  • Border agencies, Justice sector, Education sector
  • Ministry of Social Development and Inland Revenue to provide information to support their regulatory compliance and enforcement
  • Office of the Privacy Commissioner
  • NZ Post – for taking RealMe photos to an agreed standard

Regulated parties and non-government stakeholders

  • All New Zealand citizens that wish to obtain a passport for travel and identification purposes.
  • Overseas Border Authorities
  • Customers – all New Zealand Citizens, people wanting to interact with New Zealand Government and private sector organisations online
  • Organisations needing to comply with Anti-Money Laundering and Countering the Financing of Terrorism Act
  • Organisations approved to use the Confirmation Service (currently 473)

Engagement between system agencies and regulated parties

  • Extensive engagement around the future of Digital Identity
  • We provide information via our websites - Passports and RealMe
  • We provide information via Forms and brochures
  • Engagement via Business and Market Development team
  • KiwisCount survey
  • RealMe customer survey and other customer insights channels.
  • We provide information and receive feedback via @nzpassports twitter

Fitness-for-purpose assessment

Reviews/assessments of the identity and passports regulatory system.

The most recent significant review of the Identity and Passports regulatory system was completed in 2005. This was limited to Passports, although some provisions of the Passport Act in relation to validity period and National Security were changed in 2015 and 2017respectively

The following agencies and stakeholders were involved:

  • New Zealand Border Agencies
  • Department of Prime minister and Cabinet
  • New Zealand Security Agencies

No new assessment is currently planned.

Identity Information Confirmation Act 2012 has not undergone any material regulatory review.

Electronic Identity Verification Act 2012 has not undergone any material regulatory review.

Cabinet has approved a review of government’s role in digital identity for completion in 2021. https://www.digital.govt.nz/standards-and-guidance/identity/digital-identity/digital-identity-transition-programme/

Review/assessment findings

Effectiveness.

The extent to which the system delivers the intended outcomes and impacts

The Passport Service upholds New Zealand's reputation in a global context by providing reliable and authoritative identity information that enables New Zealanders to interact easily with governments (domestic and international); to ensure the robustness of our identity verification and security checks so that New Zealand citizens who are entitled to a passport have their identity properly verified before it is issued; people who are not entitled to a passport do not obtain one; and to fulfil international obligations and security standards for passports and other travel documents set by the International Civil Aviation Organisation (ICAO).

Passport pricing is a fully user funded model using a memo account to smooth cost pressures and demand changes. Reviews of pricing are complex and of interest to our wider authorising environment. Updated pricing came into force in March 2019 with a provisional increase pencilled in for CPI changes each three-year period.

Passports operate under a number of inter-linked legacy systems. The Department is undertaking a full transformation programme of its life events products (including passports) as part of its Te Ara Manaaki programme. This will take a citizen centred, non-product review of our processes and platforms. Legislative and regulatory reform may be initiated by this transformation programme.

Sharing of personal information between departments in support of citizens' life journeys is seen as important including sharing passport identity information for use in identity verification for the Justice sector. We are currently working with Police to enhance the Retrieval Service to meet their needs.

RealMe provides a digital identity platform, for a similar purpose as the Passport Service, but in a digital context. Agencies need assurance that online interactions occur with the correct person, and individuals need a way to verify and authenticate their online identity. A digital identity platform provides the foundation for this to occur in a safe manner so that agencies and customers have secure online interactions. The rate of fraud on RealMe issuance is very low and there are effective mechanisms in place if people do abuse RealMe.

Confirmation Service & Retrieval Service

The Department's Confirmation Service allows organisations to electronically check identity information against the Department's identity databases to quickly confirm the accuracy and validity of identity information in a privacy-protective manner. This contributes to the prevention of identity crime and reduces risk and business costs.

The Retrieval Service allows authorised government agencies to electronically submit identity information for matching against official databases, including in real-time if required.

The extent to which the system minimizes unintended consequences and undue costs and burdens

The New Zealand Passport is well respected internationally and regarded as one of the most powerful passports in the world facilitating visa-free access to a large number of countries. This is partly due to the integrity and robustness of our identity verification and security checks. If our system was less robust it is likely NZ travellers would require more visas, thus incurring visa application costs.

Our level of detected fraud is world-leading.

The utility savings of the online application service, including the uploading of non-professional photos saves applicants time and money. Passports are issued in an efficient manner and there are extremely low levels of fraud or regulatory avoidance.

Digital identity is the key foundational element on which the government's policy of digital service transformation will be successfully delivered. It is increasingly important in the context of the Government’s strategic priorities, major agency transformation programmes, privacy and security settings, initiatives to ensure better information sharing between agencies and consideration of service provision by the private sector and non-government organisations.

RealMe is a relatively new product and there has been on-going development including improvements to the online application process and the integration of new services. Uptake of the RealMe service continues to increase steadily. RealMe is operating in a new space, so it is difficult to make predictions, but robust analysis of the service has been undertaken by four independent external assessors.

The Confirmation Service allows approved organisations to electronically check certain identity information, which helps to prevent identity-related crimes and assists organisations to provide products and services more efficiently.

The Retrieval Service reduces the risk of identity crime, reduces overall business costs by reducing reliance on manual checking processes and adoption of a more reliable and robust common ICT capability, and improves data quality and business services.

Durability and resilience

How well the system copes with variation, change and pressures

Regular engagement with other passport services through the Passport Six group facilitates the sharing of best practices and the discussion of innovations related to the development of passport policies, products and practices.

Passport operational procedures and processes evolve to keep pace with changing context and legislation. This can be seen through the transition from the five to ten-year validity period, and the development of more online services.

The security of the application process, issuance process and document security are constantly reviewed. Passports are also part of a wider law enforcement network. Passports also ensure systems and technology are kept up to date through regular intrusion testing, security monitoring, patching and maintenance, and the regular update of public keys.

Information sharing instruments that work across government will be a key enabler. At present, such sharing happens in piecemeal manner. There are frameworks in place to enable sharing, but these are occurring at a slow pace and may not be given priority by agencies. The Department is working on developing approved information sharing agreements as provided for in the Privacy Act 1993.

Agency needs are understood but are not always able to be met. There is work to transition to a digital identity ecosystem.

The operating environment for digital identity is regularly assessed. Reviews were conducted to understand lower than forecast adoptions, customer service issues and fragmented investment approach across the system. This is what led to the proposal to transition to a marketplace. We are aware that there are rapid changes in customer demand and in the wider digital environment.

RealMe ensures systems and technology are kept up to date through regular intrusion testing, security monitoring, patching and maintenance.

Both services sit on the Data Access Platform which has high availability, robust security and is scalable to meet future demands.

Fairness and accountability

How well the system respects rights and delivers good process

The ready acceptance of the New Zealand passport by various international border authorities indicates that New Zealand citizens are being issued with a respected and trusted identity document.

Making a number of Passport services available online caters to the changing culture of the community, who wish to use online services, improves access to services, and reduces costs for all applicants, but particularly those based overseas. In addition, the production of child passports is subsidised. Policy and regulatory/operational functions both sit within the Department. The policy and regulatory/operational arms work closely together. Few concerns about passport documents or services are raised, other than concerns about fees, by members of the public. Regulators find few cases of passport fraud or misuse of the service by the public or from within the service itself.

Due to the work involved in recent years through the development and expansion of the online passport system, risks around maintaining the effectiveness of the regulation have been regularly considered and addressed where necessary.

The Electronic Identity Verification Act sets out the provisions for issuance of a verified identity, which RealMe adheres to. RealMe is free to customers.

The Identity Verification Service is going through a growth phase, and risks around maintaining the effectiveness of the regulation have been regularly considered and addressed where necessary.

We are on track to meet the Statement of Service Performance for Data Access Platform Availability (which both services use).

Plans for regulatory and operational improvements

Key regulatory changes planned for 2019/20.

There is nothing planned in the passport or identity space at this stage. However, the Digital Identity Transition Programme is undertaking a review of the wider regulatory framework for identity verification (both by Government and the private market).

Key service design and operational changes planned for 2019/20

  • Greater influence over other agencies to use available mechanisms to access and use our information more
  • Development of the Data Access Platform to enable other agencies to access and use our information more effectively
  • Continue to develop systems to keep a high level of service delivery standards
  • Te Ara Manaaki investment
  • United States of America Visa Waiver Programme review
  • Work on RealMe transition into digital ecosystem role
  • The Department will support and collaborate with the Ministry of Justice on its work on improving information-sharing arrangements
  • Enhancements to Retrieval Service to support New Zealand Police.
  • Expansion of online passport application services means more customers will benefit from the accessibility of an online channel
  • Cross agency border sector governance group
  • On-going forecasting and impact analysis
  • International engagement and benchmarking
  • On-going development and expansion of on-line services for passports
  • Prioritisation of funding/investment
  • Influence sector capability to access and use our information effectively
  • Facial Recognition replacement project
  • On-going operational improvement.
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  • Measles cases found among young children in Waikato

A poster at a medical centre warns against the spread of measles.

There's no link to travel abroad and it is believed the children caught the disease locally. Photo: RNZ / Rob Dixon

Te Whatu Ora has confirmed one case and identified a second probable case, both involving young children.

The children had spent time in Auckland, Waikato and Tauranga visiting family members between 23 and 26 March.

There's no link to travel abroad and it is believed the children caught the highly contagious disease locally, National Public Health Service clinical director Dr William Rainger said.

He said being vaccinated against measles is crucial, and anyone with symptoms should stay home and seek advice before visiting a doctor.

Symptoms of measles can start about a week to 18 days after a person has been exposed to the virus, Te Whatu Ora advised on its website .

A fever, cough, runny nose, and sore red eyes are among the most common symptoms.

It can be followed by a red or dark pink rash on the face or behind the ears about three days after the first symptoms. White spots can also appear in the mouth.

The spots, while not itchy, can be blotchy and close to one another. This can last for more than a week.

It can leave children in bed for about five days but still unable to attend school for a couple of weeks.

  • Auckland Region
  • Bay of Plenty

Copyright © 2024 , Radio New Zealand

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  1. Certificate of identity or refugee travel document

    Refugee travel document. A refugee travel document may be issued to a person who is not a New Zealand citizen and who has refugee status confirmed by Immigration New Zealand. You must be physically present in New Zealand to qualify for a refugee travel document. A refugee travel document is valid for a maximum of 5 years. Cost

  2. Home

    Everyone entering New Zealand needs to submit a declaration. It is free and takes about 10 minutes. You can do it on the NZTD app or online form, using your phone or computer. For air travellers, the earliest you can submit your declaration is 24 hours before you start your trip to New Zealand. It needs to be submitted by the time you reach ...

  3. Completing your declaration

    You also need to declare medicines, tobacco, alcohol and if you are carrying $10,000NZD or more cash (or equivalent) into New Zealand. Your travel declaration is a legal document. False declarations can lead to penalties including confiscation of goods, a minimum instant fine of $400NZD, prosecution, imprisonment, and deportation from New Zealand.

  4. Before you travel

    Valid passport. You must have a valid passport to enter New Zealand. Check its expiry date to make sure it meets the rules for acceptable travel documents. If you are a New Zealand citizen and you need to renew your passport, make sure you allow plenty of time before you travel. Renew or replace your adult passport - Te Kāwanatanga o ...

  5. Before you travel to New Zealand

    Your eligibility to travel to New Zealand without a visa depends on the passport that you are travelling on. If you intend to travel to New Zealand on a passport issued by a visa waiver country you: may travel to New Zealand without applying for a visa first. still must get an NZeTA (New Zealand Electronic Travel Authority) before you travel.

  6. New Zealand Traveller Declaration open for all travellers

    New Zealand Traveller Declaration open for all travellers. From 11:59pm 31 March 2022, everyone travelling to New Zealand by air is required to complete and submit a New Zealand Traveller Declaration. The New Zealand Traveller Declaration system requires travellers to upload their recent travel history and COVID-19 health-related information ...

  7. PDF New Zealand Traveller Declaration overview

    The New Zealand Traveller Declaration ... giving them certainty prior to travel and simplifying the arrival process. New Zealand Traveller Declaration 2. ... Zealand reopening plan)* Traveller process •Travellers can begin their NZTD well before departure •A Traveller Pass document is issued and is required to be presented to

  8. Traveller Pass for Travel to New Zealand Traveller Pass for Travel to

    The New Zealand Government announced that from 11:59 pm on May 1, 2022, vaccinated visitors from visa waiver countries, and visitors from other countries who already hold a valid visitor visa can enter New Zealand and test on arrival. ... Message for U.S. Citizens: Traveller Pass for Travel to New Zealand. The New Zealand Government announced ...

  9. PDF The New Zealand Traveller Declaration System

    From 11:59pm (New Zealand standard time) 12 September 2022, travellers to New Zealand no longer need to provide proof of COVID-19 vaccination to enter the country. Everyone travelling to New Zealand by air must complete a New Zealand Traveller Declaration, and receive a Traveller Pass, before they travel. This includes New Zealand citizens and

  10. Before you travel

    Documents you'll need to leave NZ. You'll need a passport. If your passport is damaged or close to expiring, you might not be allowed to enter some countries. Check your passport is valid. The name in your passport must match your tickets and your officially registered name. Before you travel, check if the country you're visiting has ...

  11. Requirements for Travelling or Returning to New Zealand

    Passports and visas for entry into New Zealand. You will need a valid passport.; If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a New Zealand Electronic Travel Authority (NZeTA) for traveling to or transiting New Zealand.; Don't forget to check travel requirements for any countries/regions you will pass through in transit and on your return journey.

  12. About

    The New Zealand Traveller Declaration system collects your travel, customs, immigration and biosecurity information. It is free and it will take approximately 10 minutes to fill in. It is okay if you take longer. You don't need to upload any documents such as proof of vaccination status or print anything out.

  13. 100% Pure New Zealand

    Aotearoa New Zealand enjoys welcoming visitors (manuhiri) to our beautiful country. Having a valid passport, the right visa and completing the entry requirements are key to a trouble-free entry into New Zealand. Your passport has to be valid for at least three months beyond your intended departure date, and if required, have a valid New Zealand ...

  14. New Zealand Electronic Travel Authority (NZeTA)

    Most travellers need either an NZeTA or a visa to travel to New Zealand. This depends on the passport you are travelling on, and if you will be a visitor or a transit passenger. Check if you need an NZeTA or a visa. You can use your NZeTA to travel to New Zealand multiple times while it is valid. An NZeTA is valid for 2 years for travellers, or ...

  15. A2.1 Types of acceptable travel document

    Acceptable travel documents are standard passports or certificates of identity that: come within the definitions in A2.1.1 and A2.1.5 below; and ... and; is recognised by the New Zealand government as a passport; and; purports to establish the identity and nationality of the holder; and; confers on the holder the right to enter the country of ...

  16. NZeTA : New Zealand Electronic Travel Authority

    Things to note. From 1 October 2019, if you are from a visa waiver country you must hold an NZeTA before you travel. Allow up to 72 hours for processing, but it could take as little as 10 minutes. An NZeTA request costs $55. You pay an International Visitor Conservation and Tourism Levy (IVL) at the same time as your NZeTA.

  17. Travellers flying to New Zealand can now do their arrival declaration

    Travellers arriving into all New Zealand international airports now have the option to complete a digital declaration instead of a paper arrival card, before travelling to New Zealand. ... Biosecurity New Zealand ramps up for school holidays Kick off your travel on the right foot! New Zealand paper arrival card goes digital Revised border ...

  18. NZeTA application

    Request your NZeTA (New Zealand Electronic Travel Authority). The fastest way to request your NZeTA is by downloading our free app to your mobile phone.

  19. New Zealand documents

    an Emergency Travel Document will have a restricted validity dependent on travel circumstances. If you plan to travel through several countries, it may be better to obtain a replacement passport ... Before certain New Zealand documents can be used overseas, Document Authentication or apostille certification may be necessary. It is usually ...

  20. Regulatory Stewardship

    The Identity and Passports regulatory system aims to: facilitate international travel and border controls. provide reliable and authoritative source of identity information for assertion and/or confirmation of a person's identity. facilitate secure online interactions between individuals and participating agencies and provide for verification ...

  21. Arriving in New Zealand

    You can be in transit for up to 24 hours. If you leave Auckland Airport, or your journey ends in New Zealand, you are not a transit passenger. You will need to complete a declaration to enter New Zealand. You may need an NZeTA (New Zealand Electronic Travel Authority) or transit visa to transit New Zealand. Transit passengers - Immigration ...

  22. Measles cases found among young children in Waikato

    Te Whatu Ora has confirmed one case and identified a second probable case, both involving young children. The children had spent time in Auckland, Waikato and Tauranga visiting family members between 23 and 26 March. There's no link to travel abroad and it is believed the children caught the highly contagious disease locally, National Public ...

  23. PDF New Zealand Traveller Declaration Factsheet

    If you have any questions about the New Zealand Traveller Declaration, phone our contact centre. It is open 24 hours a day, 7 days a week, including public holidays. +64 4 931 5799 - for international callers (please note that charges may apply from your service provider) 0800 359 269 - toll free number in New Zealand.