free travel for seniors gold coast

Over 65 Community Transport

Elderly transportation services on the gold coast.

Travel anywhere on the Gold Coast with ease. Our over 65 Community Transport is a door-to-door service, taking you anywhere you need to go on the Gold Coast for a low, fixed rate. fare.

Our team of volunteer drivers and carers are here to support your needs and ensure you have a safe and comfortable journey. Our caring team are regularly trained in first-aid, CPR, industry updates, alcohol and drug policies, and manual handling to ensure they are well qualified to deal with any situation that might arise.

would recommend to friends or family

believe the service to be reliable & trustworthy

don’t use any other form of transport

Where Community Transport can take you

Coffee or lunch, social trips, sport & leisure, appointments, eligibility & bookings.

Our Community Transport services are available to those who are aged 65 years and over. You must be referred to us by My Aged Care . My Aged Care is the starting point to access Government Funded Aged Care services – including subsidised transport.

They can provide information about different services that are available, assess your eligibility for these services and refer you to the appropriate service provider. To register and receive your referral, please call My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au .

For more information about eligibility or to book your next trip with us, please follow the link below or call us on 07 5526 5288 .

If you are under 65 seeking Community Transport, we may be able to support you with our NDIS Transport and other transport options .

What our transport customers say

“I don’t have a car and I’m unable to use public transport. Your service allows me to get to appointments at a cost I can afford!

Thank you so much.”

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Free seniors and veterans bus travel extended to weekends

Explore councils by state.

Gold Coast seniors and veterans can now access local Surfside buses for free every day of the week.

Mayor Tom Tate said the expansion of the Free Seniors Travel program to include weekends was timely given the upcoming holiday season.

“With more than 40,000 people already registered for the program, this is a great outcome for our seniors,” said Mayor Tate.

“The program currently enables seniors and veterans to travel for free weekdays between 8.30am and 3.30pm. The extended program will also allow free travel all day long on Saturday and Sunday.

“This initiative improves the quality of life for some of our more vulnerable citizens and empowers them to travel independently every day of the week. This is great news leading in to the holiday season.     

“Since the program began in 2013, more than six million trips have been made by Gold Coast seniors and veterans on Surfside buses.  “It is important that we ensure our seniors and veterans have a safe, accessible, comfortable and affordable way to travel across the city.”

Free bus travel for seniors and veterans forms part of the City’s Road Safety Plan and is a key initiative of the Gold Coast City Transport Strategy 2031.

Reducing demand on the city’s road network is a key focus for the Gold Coast City Transport Strategy 2031.

To be eligible for free bus travel, passengers must hold a TransLink Seniors red go card or a Department of Veterans’ Affairs (DVA) gold or white card, be a Gold Coast resident and complete an application. 

Registered veterans and seniors are provided with a sticker to attach to their go card which they simply show to the bus driver when they board. You can download an application form at cityofgoldcoast.com.au/freebustravel, collect one from a City Customer Service Centre or phone 1300 GOLDCOAST (1300 465 326) and one will be mailed to you.

Note: Free Seniors and Veterans Bus Travel on the Gold Coast does not apply on Queensland Rail trains or on G:Link light rail services.

GO ACCESS Paratransit

Public Transit for Seniors & People with Disabilities

GO ACCESS is origin-to-destination public transit for people with disabilities that prevent them from using fixed-route bus (ADA Certification) as well as seniors aged 65 and older. If you do not meet these eligibility criteria but have a health care related transportation need, try GCTD's Zones service . 

GO ACCESS serves the cities of Ojai, Oxnard, Port Hueneme, Ventura and unincorporated areas of Ventura County between these cities.  Please note that GO ACCESS is a mini-bus transportation service. When planning your trip, remember that you will often share the ride with others. The driver will usually pick up and drop off other people on the way to your destination so your travel time will be longer than it would be by private automobile or taxi.

How to Ride GO ACCESS

Hours of operation.

Monday – Friday 4:45 AM  – 7:00 PM

Saturday – Sunday 5:15 AM –  7:00 PM

Reservations & Questions

805-485-2319 TDD 711 (CA Relay Service) Call daily between 8AM – 5PM

Questions/Comments: GCTD Customer Service Email

GO ACCESS Fares

Cash Fare One Way – $3.00  ( ADA certified or a Senior 65+) Electronic Fares – Electronic fares can be loaded on a passenger’s account by way of loaded value.  A maximum of $100 may be maintained at any one time.  Fares will only be deducted after you board the bus. Payments can be made in person at the Customer Service Center (Mon – Fri, 8am – 6pm), or over the phone with a credit card by calling 805-487-4222 . Senior Nutrition Site –  Free /   Donation suggested

GO ACCESS is available to individuals who are ADA-certified as having a disability that prevents them from using fixed route services some or all the time. If you have questions about eligibility, please call our customer service at 805-487-4222. If you would like an application, please use this link. Service is also available to seniors, 65 years of age and older. No paperwork is required.

Eligible riders can use GO ACCESS for any trip purpose to any destination within the GCTD Service Area . To be eligible to ride GO ACCESS you must be of age 65 or older or have a disability with ADA Certification.

Riders are picked up/dropped off at their home or point of origin, usually at the curb.

Riders reserve trips one day in advance.  Same-day trips may be provided based on availability.

All vehicles are lift equipped to help passengers board.

PCA’s ride at no charge with ADA certified passengers. Guests are also welcome and pay the regular $3.00 fare for one way trips.

The service is not designed to provide highly personalized service such as escorting passengers who cannot be left unattended, operating a customer’s electric mobility device or accompanying riders inside of buildings. Bus Operators do not provide personal assistance to passengers beyond the safe boarding and alighting of the vehicles.

Please call our Reservation line at 805-485-2319 or email us for more information.

• Read Today's Paper

Gold Coast City Council votes to continue free bus travel for seniors

A COUNCIL trial of free travel for seniors on Gold Coast public transport has been extended.

Don't miss out on the headlines from Gold Coast. Followed categories will be added to My News.

The State Government has signed off to continue the council trial, which allows seniors to ride on Surfside buses for free between 8.30am and 3.30pm daily.

More than 14,500 people have signed up for the service since it launched in September last year.

It was originally expected to end on Monday, but the council voted to continue the service following the overwhelming response.

The trial will continue until August 29 when councillors will consider whether the service will become permanent.

The light rail will be exempt from the free travel service when it comes online in June.

The council yesterday voted to send out a survey to registered seniors seeking feedback.

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Interstate travel concessions

Whether you are you travelling or planning an interstate trip getting around on public transport is not only a stress-free way to explore your surrounds, it’s environmentally friendly and can save you a few dollars.

The costs of travelling can add up, but you may be eligible to save money by using your Seniors or Commonwealth Pensioners Concession Card to save on public transport Australia wide.

Below is information the States and Territories offer to interstate travellers and how to access these discounts.

*It is important to note that you must travel with your Seniors or Commonwealth Pensioners Concession Card at all times as proof of concession eligibility.

Australian Capital Territory 

What’s on offer? 

Seniors Card holders can apply for a MyWay Card, enabling them to receive  concession fares and free off-peak travel. You can also show the bus driver your Seniors Card to receive a concession when purchasing cash fares.

How to apply? 

Interstate Seniors MyWay Cards can be applied for in advance. Simply email [email protected] or [email protected] with your name, date of birth and address, and include a scanned copy of your Seniors Card and Drivers Licence / Proof of Identity card. An Interstate Seniors MyWay Card will then be mailed to you.

For Seniors Card holders already in Canberra,  Interstate Seniors MyWay Cards can be obtained from:

• Canberra and Region Visitors Centre , National Exhibition Centre, Regatta Point
• COTA ACT office (Hughes Community Centre, 2 Wisdom St, Hughes)
• Access Canberra Service Centre

Things to note:

Do allow up to 10 business days to receive your card in the mail.

New South Wales 

Seniors Card and Pensioners Concession Card holders are eligible to apply for a Senior/Pensioner Gold Opal Card. When using this card you can travel as much as you want on metro, train, bus, ferry, and light rail services within the Opal network and you never pay more than $2.50 a day.

The Sydney Airport station access fee isn’t included in the Daily, Weekly or Sunday Travel Caps; however, there is a separate weekly cap on the station access fee.

Concessional fares are also available on regional tickets and fares – transportnsw.info/tickets-opal/regional-tickets-fares 

How to purchase? 

You will need to purchase a Gold Opal card in advance.

Seniors Card holders other than NSW and ACT can apply here: transportnsw.info/document/1435/application-for-interstate-seniors-gold-opal-card-5341_1.pdf.  Make sure to have a copy of your Seniors Card front and back saved on your computer to submit with the completed form and a Gold Opal card will be mailed to you.

If you have a Pensioner Concession Card you can apply online here www.opal.com.au

Allow 3-4 weeks to receive your card.

More information about the Gold Opal card can be found here: transportnsw.info/tickets-opal/ticket-eligibility-concessions/seniors

More information about getting to and from Sydney Airport can be accessed here: transportnsw.info/travel-info/using-public-transport/getting-to-airport#accordion-by-train-content

Northern Territory 

What’s on offer?

Seniors Card holders receive free bus travel. Simply show your card to the bus driver.

Pensioner Concession Card holders are eligible for a concession fare when they show their card to the bus driver.

For more information visit: nt.gov.au/driving/public-transport-cycling/public-buses/fares

Queensland 

Seniors Card holders receive:

• 8 journeys then half price – Travel for half price after your 8th journey in a 7-day period (Monday to Sunday).
• One, Two, Free – If you use your Seniors Go Card for  2 journeys  in 1 day, you can travel free for the rest of the day.
• Council subsidised fares –  Brisbane City Council and  Gold Coast City Council  provide free travel for seniors on selected off-peak services.

Pensioner Concession Card holders are eligible for concession fares and can purchase a green concession Go Card. Find our more at translink.com.au/tickets-and-fares/concessions

You can purchase a Seniors Go Card or green pensioner concession Go Card at one of 680 locations across South East Queensland, or you can purchase online or over the phone. A refundable deposit of $5 will apply.

For more information visit: translink.com.au/tickets-and-fares/concessions

South Australia

Depending on your travel needs you can either purchase a metroCARD or passes.

Seniors Card holders can access free travel Monday to Friday between 9am and 3pm and from 7pm until last service, and all-day Saturday and Sunday. Concessional fares apply outside of these times.

Pensioner Concession Card holders are eligible for concession travel.  For concessional rates visit www.adelaidemetro.com.au/Tickets-Fares/Fares

You can buy a metroCARD at a number of locations across metropolitan Adelaide. A card fee of $3.50 and a minimum starting balance of $5 will be applied for a starting cost of $8.50.  Credit can be purchased in $5 increments.

More information can be found at: www.adelaidemetro.com.au

Both Seniors and Pensioner Concession Card holders are eligible to access concessional travel for Greencard and cash fares charged at a flat rate regardless of the number of zones you are travelling within.

The Greencard automatically caps urban fares at the maximum daily rate and you will not pay more than the maximum daily rate for multiple trips in the same day.

The weekday adult concession daily cap is $5.80 if the first boarding is prior to 9am, or $3.10 if the first boarding is after 9am. The Saturday, Sunday and Public Holiday adult concession daily cap is $3.10.

Travelling with a Greencard allows you to transfer between services for free within 90 minutes of the first boarding.

Greencards can be purchased by visiting a Metro shop, depot, or agent.

Please be aware that some Metro agents can only provide full fare Adult Greencards – to demonstrate a concession you will need to visit a Metro depot or the Metro Shop.

For more information on fares visit: www.metrotas.com.au/fares/urban-fares/

Seniors Card holders can travel with a Concession myki and can buy concession V/Line paper tickets and concession tickets for regional bus services.

Pensioner Concession Card holders are eligible for a 50 per cent discount on travel.

How to purchase?

Show your Pensioner or interstate Seniors Card to buy a Concession myki. Find a location here www.ptv.vic.gov.au/tickets/myki/buy-a-myki-and-top-up/where-to-buy-and-top-up/ 

When travelling on V/Line services or regional buses that don’t use myki, you’ll need to show your Pensioner Concession Card to pay the concession fare.

For more information on fares visit: www.ptv.vic.gov.au/tickets/myki/concessions-and-free-travel/ 

Western Australia 

Seniors Card holders can access concession cash fares at a variable rate dependent on the number of zones travelled. All day tickets can be purchased, DayRider at most times, which costs $5.60 and allows unlimited travel up until the last service of each day.

Pensioner Concession Card holders can purchase a Concession SmartRider card when travelling on Transperth bus, train and ferry services, as well as government funded regional town services and travel at a concessional rate.

Concession SmartRider cards can be purchased from a Transperth InfoCentre in the Perth CBD, or a SmartRider Retail Sales Outlet.  Find an InfoCentre here: www.transperth.wa.gov.au/contact-us/infocentres , and Retail Sales Outlets here: www.transperth.wa.gov.au/smartrider/retail-outlets.

For more information on fares visit: www.transperth.wa.gov.au/tickets-fares/concession-guide

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The current Free Seniors Bus Travel Initiative is set to finish 28 August 2015. Will it continue past this date?

The recently adopted City Budget 2015/16 has committed enough funds for the initiative to continue until 30 June 2016.

However, as the City funds this initiative in conjunction with Surfside Buses and Translink, it is up to the State Government to have the final say on whether it can continue.

Mayor Tom Tate has recently written to the Deputy Premier and Transport Minister, Hon Jackie Tradd MP urging her to extend the trial.

What can I do to help make sure Free Seniors Bus Travel Initiative continues?

Complete the online survey on this page. There is also the option to share with us online any positive stories you have from using the service.

How will I know if Free Seniors Bus Travel Initiative is going to continue?

If the State Government approves Free Seniors Bus Travel Initiative to continue, Mayor Tom Tate will write and email all registered users letting them know.

There will also be updates and on-going information provided at  goldcoast.com.au/freeseniorstravel

Home » Experience Gold Coast Launches Sneeky Mid-Week Campaign Via Dentsu Queensland

Experience Gold Coast Launches Sneeky Mid-Week Campaign Via Dentsu Queensland

Experience Gold Coast is making a play for mid-week travel with its latest tourism campaign, delivered via Dentsu Queensland .

Sneeky Mid-Weeky targets holidaymakers who have more flexibility to travel mid-week including solo travellers, couples, groups of friends or parents wanting a kid-free getaway.

The catchy Sneeky Mid-Weeky tagline is further bolstered by compelling bookable offers across accommodation, airlines, and experiences available exclusively to those who travel mid-week.

Experience Gold Coast CEO John Warn said the brand-new campaign aims to increase Monday-to-Thursday visitation by driving conversion through compelling mid-week deals.

“In an exceptionally competitive travel market, Sneeky Mid-Weeky is designed to not only surprise and delight our largest interstate markets with cut-through messaging and exclusive offers, but also to expand into a lucrative new market segment of travellers without kids,” Warn said.

“Travellers without kids are one of the fastest growing domestic visitor segments. In fact, since 2010 the national market share has grown over 98 per cent and in the last year alone this segment had a solid 40 per cent share of national overnight holiday visitors.

“While the Gold Coast remains popular on weekends and school holidays, our single biggest growth opportunity domestically is to unlock mid-week travel.

“Deploying this tactic in Sydney and Melbourne not only ensures the Gold Coast smooths demand as a year round destination of choice but also helps to drive a more sustainable visitor economy overall.

“With the intent to turn Sneeky Mid-Weeky into a verb, the Gold Coast will soon be synonymous for a mid week trip.”

The extensive interstate campaign will be promoted over the coming months across out-of-home, broadcast, social and digital media, and display advertising.

Experience Gold Coast worked with Dentsu Queensland (media agency) and Publicis Worldwide (creative agency) to bring the campaign to life.

Managing director of Dentsu Queensland Chris Ernst said, “This campaign is a wonderful example of collaboration and the combination of critical business insight with consumer insight. The result: a creative media strategy designed to intercept moments of routine and spark interest in a mid-week trip to the Gold Coast.”

Sneeky Mid-Weeky is supported by Tourism and Events Queensland through the Contestable Funding Program.

Experience Gold Coast – Client John Warn – Chief Executive Officer Rachel Hancock – Head of Visitor Economy & Corporate Relations Emma Raymond – Campaign Manager Allie Brown – Campaign Specialist

Dentsu Queensland – Media Agency Monique Gerada – Client Director Josh Iselin – Digital Director Moana Solia – Client Manager Emilia Ball – Strategic Partnerships Director Pete Clark – Integrated Client Partner Cameron Law – Group Strategy Director Publicis Worldwide – Creative Agency Michelle Sakzewski – Head of Client Services Michael Coetzee – Account Director Vicki Lee – Executive Production Director Natalie Mitchell – Senior Broadcast & Content Producer Jamie Fletcher – Studio Designer Matt Bamkin & Josh Zaini – Executive Producer Josh Zaini – Director/DP Emma Horne – Producer Light+Shade – Production & Post-Production Rohan Cooper – Editor/Colourist Dave Champion – The Voice Plant – Sound Dylan Jones – Animation

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• Changes to development approvals
• Appealing a development application decision
• Residential plumbing & drainage applications
• Commercial plumbing & drainage applications
• Amended plumbing & drainage applications
• Concurrency plumbing & drainage applications
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• Park design guidelines
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• Planning & building enquiries
• Local heritage register
• Arts & culture opportunities
• Arts & culture funding
• Arts & culture initiatives
• Cultural events, services & support
• Anti-discrimination & advocacy for multicultural residents
• Cultural diversity profile
• Translating & language assistance
• Australian Citizenship Ceremonies
• English Conversation Circles
• Statistics for young people
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• Welcome & Acknowledgement of Country
• Internet of Things
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• Free SurfNetwork Wi-Fi
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• City place making
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• Ecosystems & habitats
• Native plants
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• Planning for our environment
• Ecological restoration
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• Active & Healthy
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Community gardens

• NaturallyGC
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• Our Beaches program
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• What's allowed on Gold Coast beaches?
• Coastal pathways
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Events calendar

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• Want to volunteer?
• Need volunteers?
• Managing volunteers
• Exploring nature

Programs & activities for seniors

There are a wide variety of activities and events on offer for seniors on the Gold Coast. Find out more below.

Active & Healthy seniors

The City's Active & Healthy program includes activities specifically for people aged 50 years and over, such as our Active ageing activities. For more information phone 07 5581 7256 .

Swimming pools

We operate 8  aquatic centres .

Each centre offers a range of activities, including learn to swim classes for adults and an indoor warm water program at Southport . Concessions are available for eligible seniors. To find out more visit our Aquatic centres page.

Cycling Without Age

Cycling Without Age is a not-for-profit charity. It connecting those no longer able to ride for themselves with their community and the outdoors by giving them free rides on trishaw ebikes, piloted by volunteer cyclists. Cycling Without Age rides are free and provided by fully trained local community members, for the local community.

For more information, please visit Cycling Without Age or contact [email protected]

Community centres offer a range of social, cultural, recreational and educational activities. Find out what's on at your local community centre .

Gold Coast libraries offer a range of activities, programs and events for seniors. To find activities near you, use the search function on the Libraries events calendar to select an 'age group' and 'location' of your choice.

Our libraries also have a range of assistive and adaptive equipment and a special needs collection , which can assist with the development and rehabilitation of people with medical conditions, injury or disability. For more information phone the Nerang Library on 07 5581 7180 .

Community gardens are a great way for residents without their own garden, or those who want to be part of a community gardening project to get out and use their green thumb. Visit the Community gardens page to find your nearest garden.

Seniors Garden

The Seniors Garden is the Gold Coast's first purpose built, safe and accessible outdoor space where seniors, people with disability, and community groups can get together and connect with each other. The garden has many unique features, including wheelchair-accessible garden beds, wide pathways, accessible group seating, a friendly bench, and a range of interactive, sensory elements.

Open daily: 6am to 6pm Address: Cascade Gardens, 2690 Gold Coast Hwy, Broadbeach

NaturallyGC Landcare Volunteer Program

By volunteering in a bush or land care group you can help protect, maintain and enhance our natural areas and make a difference to the environment. It's also a great way to meet like-minded people and learn new skills that can be applied in your own backyard. For more information visit our NaturallyGC Volunteer Landcare Program page or phone 07 5581 1537 .

Internet & computer lessons

Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. They have online learning resources as well as a network of community partners – the Be Connected Network – who offer in-person support so you can develop your digital skills and confidence. Find a local place for friendly help and advice, or join the Network to help others.

Find out more or phone 1300 795 897 .

Seniors on the net

Seniors on the net is a community organisation for seniors (over 50) who are interested in improving their knowledge and skills in using computers and the Internet (there is a small fee charged for lessons).

Find out more or phone 0478 278 202 or 0478 278 243 .

View our Events calendar to find details of many free and low cost events around the Gold Coast for elderly people and all ages. You can also narrow your results to those designed for seniors by entering 'seniors' in the search bar at the top of the calendar.

• Gold Coast Community Directory

The Gold Coast Community Directory includes community information and counselling services, seniors' services, disability services, health services, sports and community clubs, and interest groups on offer across the city.

Related information

• Active & Healthy program
• Our libraries
• Be Connected
• Seniors on the Net