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Employment at Captain Cook Cruises

Here at Captain Cook Cruises, we are always looking for the right people to join our team.

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With a wide range of positions available, experience the opportunity to work in one of the best locations in Perth, in one of the most diverse working environments.

Why work for anyone, when you can work for Perth’s Premier Cruise Company?

Employment at Captain Cook Cruises

If you are a customer focused person who enjoys working while having a good time, then we want to talk to you! With positions available in Reservations, Operations, for Hospitality staff and for qualified Boat Crew, we are sure that there is something that will appeal to you at Captain Cook Cruises.

We encourage people from all working backgrounds across all age groups to apply and we encourage eligible new staff relevant traineeships to their area of work.

Employment at Captain Cook Cruises

Captain Cook BoysIf you think you can offer the team here at Captain Cook Cruises something, then please send your resume and details through to our HR Department ensuring that you include what position you are interested in.

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Tangled in Steel With No Way Out: How the Crew Stuck in Baltimore Is Faring

Twenty-two seafarers from India find themselves not only trapped in the ship that struck the Francis Scott Key Bridge, but also in an unexpected spotlight.

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By Eduardo Medina

Reporting from Baltimore

Even from miles away, the destruction of the Francis Scott Key Bridge in Baltimore is a jarring visual: Chunks of steel jut above the water like metallic icebergs. Twisted gray beams protrude in crooked positions. From a park near Fort McHenry, visitors can see the giant cargo ship that struck the bridge and remains lodged in the wreckage.

Less visible, however, are the 22 crew members from India who have remained on the ship, named the Dali, since the disaster on Tuesday.

Little is publicly known about them other than that they are seafarers who embarked on a journey aboard the 985-foot-long cargo ship that was on its way to Sri Lanka, carrying 4,700 shipping containers, when it lost power and struck the Key Bridge, causing the structure to collapse.

Since the accident, which killed six construction workers, the crew members have found themselves in an unexpected spotlight. While keeping the ship operable, they are answering a deluge of questions from officials investigating the nighttime catastrophe, as the evidence of what occurred lies around them in mangled ruins stretching across the bow and deck.

While officials investigate what could have caused the tragedy, another question has emerged this week: What could the crew members, who have limited access to the outside world, be going through right now?

“They must feel this weight of responsibility that they couldn’t stop it from happening,” said Joshua Messick, the executive director of the Baltimore International Seafarers’ Center , a religious nonprofit that seeks to protect the rights of mariners.

Even so, officials have praised the crew’s swift mayday message that was transmitted over the radio as the ship lost power on Tuesday. Before the Dali struck the bridge, traveling at a rapid eight knots, the mayday call helped police officers stop traffic from heading onto the bridge, most likely saving many lives, the authorities said. A local harbor pilot with more than 10 years of experience was onboard, as well as an apprentice pilot in training.

As the ship remains stuck in the Port of Baltimore, where it may remain for weeks, the lives of the crew members have entered an uncertain phase. But one thing is certain: They will no longer cruise through the sea around South Africa toward their destination in Sri Lanka anytime soon.

But they are not going to imminently dock at the port either, as they must wait for enough debris to be cleared to free the ship and reopen the channel to one of the busiest ports in the United States. On Saturday, the governor of Maryland said officials planned to remove the first piece of the debris.

So, for now, crew members are most likely working a grueling schedule to maintain the ship that is similar to the one they would be if they were out at sea. The difference, though, is that they are in an immobile state as the eyes of the world fixate on them, experts said.

“The captain of the vessel and the crew have a duty to the ship,” said Stephen Frailey, a partner at Pacific Maritime Group, which helps with marine salvage and wreck removal.

According to Chris James, who works for a consulting firm assisting the ship’s management company, Synergy Marine, the crew members have ample supplies of food and water, as well as plenty of fuel to keep the generators going. Indeed, when Jennifer Homendy, the chair of the National Transportation Safety Board, went onboard the ship this week, she observed the cook cooking. “It smelled very good,” she said.

But there is still no exact timeline for when the ship might be extracted from the wreckage, Mr. James said. Once the N.T.S.B. and the Coast Guard finish their investigations, he said, “we’ll look at potentially swapping the crew out and getting them home.”

India, the home country of the crew members, is one of the world’s largest hubs for seafarers, according to John A. Konrad, a ship captain and the chief executive of gCaptain, a maritime and offshore industry news website. Though Indian captains and engineers are paid less than their American counterparts, Mr. Konrad said, they make a decent living when they work for three or more months out of the year at sea.

Working on a cargo ship, he said, is a 24-hour ordeal with no weekends off: Every day, decks are checked for maintenance and safety, cooks and cleaners serve the other members, and workers in the engine room keep things on track.

Cargo ship crew members do have some leisurely activities available to them onboard, though, such as video game breaks in cabins, workouts in gyms, table tennis sessions and movie nights. The Dali crew has at least a TV, magazines and books onboard, said Andrew Middleton, who runs Apostleship of the Sea, a program that ministers to sailors coming through the port.

Clistan Joy Sequeira, an Indian seafarer who was not on the Dali but who docked in Baltimore from another cargo ship on Friday, said in an interview that he feared the repercussions that the bridge collapse could have on his industry and his country.

“I’m scared that because this crew is Indian, our international image will suffer,” said Mr. Sequeira, 31. “Maybe we lose jobs.”

Some in Baltimore’s port community have had some contact with the Dali crew, albeit brief, through third parties or WhatsApp. Mr. Messick said he sent the crew two Wi-Fi hot spots on Friday because they did not have internet onboard.

Mr. Middleton said he had been keeping in touch with two crew members, reminding them that “we’re here for them.”

“When I’ve asked how they’re doing, their answers range from ‘good’ to ‘great,’” he said. “So, by their own accounts, they’re OK.”

Mr. Messick said he had also sent a care package to the crew through a salvage company helping with operations. In the package were candy, home-baked muffins from a concerned local and thank-you cards from children.

With so many questions still unanswered about the crew members’ next steps, Mr. Messick said he was eager to provide them with trauma care and emotional support. On Friday, he wrote a letter to the captain, which was delivered by another vessel.

“We’re here to support you,” it read.

Mike Baker contributed reporting.

Eduardo Medina is a Times reporter covering the South. An Alabama native, he is now based in Durham, N.C. More about Eduardo Medina

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A NEW ERA OF CRUISING IN FIJI

Introducing ms caledonian sky.

Welcome aboard MS Caledonian Sky - The advantages of sailing with us are many. We venture where larger passenger ships cannot and yet are big enough to reach the untouched locations of Fiji, Tonga and Samoa. Tailor made for the adventurous sophisticated traveller, MS Caledonian Sky offers spacious boutique comfort with a capacity of only 114 passengers across 57 ocean view suites. Her 10 zodiacs and 70 crew will be at the ready to create unforgettable uniquely Fijian cruise experiences. Our 3, 4, 7 & 14 night itineraries include additional remote locations, with expeditions to the otherwise unexplorable islands in the Lau group, as well as journeys to Tonga and Samoa. Our itineraries include visits to islands, beaches and villages that are exclusive to Captain Cook Cruises Fiji and unreachable by other means providing truly authentic cultural experiences.

  • View MS Caledonian Sky Cruise Calendar 2024-2025

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Authentic Fiji Redefined

Join us – let us show you the less travelled path. From our private island Tivua with it’s 500 acres of coral reef to the remote outer islands of the Lau group you will see and experience the natural wonders and warm welcoming culture of the Fijian people. Relax and let us introduce you to the true Bula spirit.

November 2023 will see the dawn of a new era in high end Fiji cruise experiences never before seen in Fiji with the arrival of luxury expedition small ship MS Caledonian Sky.  We wish Reef Endeavour well as she sails off on her next adventure after many wonderful years in Fiji. Caledonian Sky is tailor made for the adventurous sophisticated traveller offering spacious boutique comfort with a capacity of only 114 passengers across 57 ocean view suites. Her 10 zodiacs and 70 crew will be at the ready to create unforgettable uniquely Fijian cruise experiences.   The planned 3 - 14 night itineraries will include additional remote itineraries with expeditions to the otherwise unexplorable islands in the Lau group, as well as journeys to Tonga and Samoa.

Immerse Yourself in Adventure

We know Fiji.  Join us on a multi night stay on the MS Caledonian Sky or one of our gorgeous sailing vessels for private island day excursion or a dinner cruise. Snorkel, dive, hike, paddle, visit a village or just laze around and read a book. Be as active or relaxed as you like, the choice is yours.

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Fiji Private Island Day Sails

Join us for a day of a lifetime.  Sail out on our tall ships to your own idyllic private island - Tivua.  Snorkel in crystal clear aqua blue waters exploring 500 acres of coral, relax on your own uncrowded white sandy beach, paddle, take a glass bottom boat tour or plant coral with our Marine Biologist. A delicious lunch and drinks are included and you can choose to dive or have a massage too. Tropical bliss. 

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Be Part Of Our Sustainability Journey

We have a longstanding and pioneering commitment to reef research, education and sustainability in Fiji. Join our expert Marine Biologists and learn about the oceans and participate in our Ocean Ambassador program. You can even help rejuvenate the reef by planting coral at Tivua Island.

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Our crew of experts are available to make every journey a memorable one. Captains, Marine Biologists, Mixologists, Chefs, Dive Masters, Spa Crew, Ocean Ambassadors, Experts in Residence and many more – our team are ready to guide you on your adventure.

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Whichever journey you choose you will be delighted by the unexplored beauty and culture of remote Fiji. On the MS Caledonian Sky, sailing from November 2023 we have new additional adventures for you.

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March 27, 2024 - Baltimore Key Bridge collapse

By Kathleen Magramo , Antoinette Radford, Alisha Ebrahimji , Maureen Chowdhury , Elise Hammond , Tori B. Powell and Aditi Sangal , CNN

Our live coverage of the Baltimore bridge collapse has moved here .

Here's what you should know about the Key Bridge collapse

From CNN staff

A Marine Emergency Team boat passes the wreckage of the Dali cargo vessel in Baltimore on Tuesday.

Officials recovered the bodies of two construction workers who were on Baltimore's Francis Scott Key Bridge when it collapsed early Tuesday morning after a 984-foot-long cargo ship collided into a pillar.

Maryland Gov. Wes Moore called the collapse Wednesday " a global crisis ."

"The national economy and the world's economy depends on the Port of Baltimore. The port handles more cars and more farm equipment than any other port in the country," Moore said.

Here's what you should know:

  • The victims: The six people who are presumed dead were from Mexico Guatemala, El Salvador and Honduras, according to Col. Roland L. Butler Jr, the superintendent of Maryland State Police. Two bodies were recovered and have been identified as Alejandro Hernandez Fuentes from Mexico and Dorlian Ronial Castillo Cabrera from Guatemala. The two workers were filling potholes on the bridge and were later found trapped in a red pickup truck in about 25 feet of water, Butler said. The FBI is handling notifying the victims' families, Butler said.
  • Recovery efforts: Authorities are pausing search efforts for the four other workers who are presumed dead, because additional vehicles are encased in concrete and other debris, making it unsafe for divers, Butler said. Once salvage operations clear the debris, divers will search for more remains, he said.
  • The investigation: The National Transportation Safety Board is leading the investigation into the fatal incident, according to the agency's chair Jennifer Homendy. During a Wednesday news conference, Homendy said there were 21 crew members and two pilots on board the Dali cargo ship when it crashed into the bridge. She also said a senior NTSB hazmat investigator identified 56 containers of hazardous material, and that some containers are in the water. The agency received six hours of voyage data from the ship and the investigation could take 12 to 24 months to complete, Homendy said. She emphasized that NTSB will not analyze information collected or provide conclusions while on scene of the collapse.
  • Looking forward: Department of Transportation Secretary Pete Buttigieg said rebuilding the bridge will not be "quick or easy" but that it will get done. He said there are four main focus points ahead: reopening the port, dealing with supply chain issues until its reopening, rebuilding the bridge and dealing with traffic issues until the bridge is rebuilt. Biden  pledged the full support  of the federal government in the response and recovery efforts. His administration has already conveyed a sense of urgency to open up federal funding to remove debris and ultimately rebuild the bridge. Maryland has submitted a request to the Biden administration for emergency relief funds "to assist in our work going forward," Moore said Wednesday.

It's almost impossible to place people on the bow of ship due to the unstable structure, fire official says

 From CNN's Sarah Engel

Baltimore City Fire Chief James Wallace said Wednesday that the cargo ship's bridge structure and containers at the bow remain unstable.

"It's going to be very difficult, if not impossible, and very dangerous, to place people on the bow of that boat right now," Wallace told CNN's Kaitlan Collins.

"Naturally, we're still very cognizant of the fact that there are hazardous materials on board the vessel itself," Wallace said, alluding to the National Transportation Safety Board saying earlier that 56 containers were carrying hazardous materials.

Wallace said his team is relying heavily on aerial recognizance, including drones. "That's the only way we're able to see in," he said.  

He added that the aerial surveillance has "been able to really assure us right now we have no [chemical] reactions on board." 

"It's just utter devastation," NTSB chief says of the bridge collapse site

From CNN's Aditi Sangal

Jennifer Homendy, chair of the National Transportation Safety Board, called the site of the Key Bridge collapse "devastating."

"It's pretty devastating, certainly, seeing not just what's going on with the cargo containers, but just looking at what was a bridge span — three bridge spans that is pretty much gone. It's just utter devastation," she said at Wednesday evening's news briefing.

She added that she is thinking of families who lost loved ones and those who are waiting to reunite with their lived ones.

NTSB interviewed the Dali's captain and some other crew members today, agency chief says

The National Transportation Safety Board has interviewed the ship's captain, his mate, the chief engineer and one other engineer today, according to Chair Jennifer Homendy.

The two pilots on board the Dali at the time of collision will be interviewed tomorrow, she added.

Cargo ship's voyage data recorder is basic when compared to an airplane's, NTSB chair says

From CNN's Tori B. Powell

The voyage data recorder on the cargo ship Dali was a "newer model" but is considered basic when compared to that on an airplane, according to National Transportation Safety Board Chair Jennifer Homendy.

"But it is very basic compared to say, a flight data recorder, where we would have 1,000 parameters," she said at a news conference on Wednesday.

The NTSB chief investigator Marcel Muise added:

"It's not a ship-wide system recorder, so most of the sensors that are being recorded are from the bridge. So things like GPS, the audio, rudder feedback, rudder commands are recorded on there. But not engineering, the temperature of each cylinder, power distribution sensors."

There were no tug boats with Dali at the time of the collision. That's normal, NTSB chief says

People look at the collapsed Francis Scott Key Bridge while visiting Fort McHenry in Baltimore on Wednesday.

There were no tugs with Dali when the cargo vessel collided with Baltimore's Key Bridge, which is normal protocol, according to National Transportation Safety Board Chair Jennifer Homendy.

Remember: At 01:26:39 on Tuesday, Dali's pilot made a general very high frequency (VHF) radio call for tugs in the vicinity to assist, the NTSB investigator Marcel Muise had said.

"The tugs help the vessel leave the dock, leave the port and get into the main ship channel. And then they leave. Once it's on its way, it's a straight shot through the channel. So there are no tugs with the vessel at the time. So they were calling for tugs," she said.

NTSB chair says she saw some containers that were carrying hazardous materials in the water

National Transportation Safety Board Chair Jennifer Homendy said she did see some of the 56 containers that were carrying hazardous materials in the water.

When asked how many

When asked how many containers of hazardous materials were in the water, Homendy said:

"I did see some containers in the water, and some breached significantly on the vessel itself," she said. "I don't have an exact number, but it's something that we can provide in an update."

Homendy said that a preliminary report should be out in two to four weeks.

This post has been updated with more quotes from Homendy.

Bridge did not have any redundancy, unlike the preferred method for building bridges today, NTSB chair says

Baltimore's Key Bridge did not have any redundancy, which is included in the preferred method of building bridges in the present day, according to National Transportation Safety Board Chair Jennifer Homendy.

"The bridge is a fracture critical," she explained. "What that means is if a member fails that would likely cause a portion of, or the entire bridge, to collapse, there's no redundancy. The preferred method for building bridges today is that there is redundancy built in, whether that's transmitting loads to another member or some sort of structural redundancy. This bridge did not have redundancy," Homendy said.

There are 17,468 fracture critical bridges in the United States out of 615,000 bridges total, she said, citing the Federal Highway Administration.

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Social media erupts in fierce debate over whether cruise ship was right to abandon late passengers: ‘they know the rules’.

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A fiery debate has sparked after a cruise denied eight passengers to board the ship after they failed to make the 3 pm cut-off time.

The Norwegian Dawn ship left the tourists on an African island , some without their possessions after the private tour they were on ran late.

The group have now made their way by plane, ferry and car to Senegal, over 2,000 miles from São Tomé and Príncipe, where the Norwegian Cruise Lines (NCL) ship departed without them last Wednesday.

US couple Jill and Jay Campbell, who were among the abandoned eight cruisers have spent more than $7,000 in travel costs to get to the port in Senegal.

“We truly believe that although there’s a set of rules or policies that the ship follows, they follow those rules too rigidly,” Ms. Campbell told NBC’s the Today Show on Tuesday.

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“They really forgot that they are people working in the hospitality industry and that the safety is and the wellbeing of their customers should be the first priority and that should be placed first.

“It was a basic duty of care that they have forgotten about. It does concern us.”

Adam Glezer from  Consumer Champion  told news.com.au it was “ridiculous” the passengers, including a pregnant woman and someone who has a heart condition, weren’t allowed back on — even though the Norwegian Dawn was still at anchor and a São Tomé coastguard took the group on tenders to the vessel.

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“Each situation has to be treated on an individual basis — especially the passenger without their medication,” he said.

He said despite the rules, “you need flexibility in situations like this.”

Keep up with The Post's coverage of the Norwegian Cruise debacle

  • Eight Norwegian Cruise passengers, including a pregnant woman and an elderly man with a heart condition, were stranded on an African island without money and vital medications after the vessel left port without them.
  • A spokesperson for the cruise line claimed the passengers were left on the island “on their own or with a private tour” and missed the “all-aboard time” by over an hour, according to the company.
  • Americans Jill Campbell and her husband, Jay Campbell, said they are unsure whether they even want to resume the 20-day voyage after Norwegian Cruise Lines forgot about its “basic duty of care.”
  • The eight passengers raced through seven different countries over a span of 48 hours to make it to Senegal, where the ship docked Tuesday morning,
  • Doug and Violeta Sanders, a stranded Australian couple, have spoken out about their ordeal , saying it was “the worst experience of our lives.”
  • Julie Lenkoff, 80,  suffered a stroke during an excursion on the cruise — and was left “alone” and “helpless” to find her way back to the US, according to her family.
  • COLUMN: Cruise ship was right to ditch the late passengers in Africa

Check out The Post’s tips on what to do if you’re left stranded like the Norwegian Cruise passengers

Jim Walker, a Miami-based maritime lawyer, also called out the cruise liner, accusing it of “making a point by abandoning the guests” because they booked a tour that wasn’t through the cruise.

“The reality is that cruise lines aggressively promote cruise-sponsored shore excursions as a fundamental part of their business model, earning tens of millions of dollars a year in income,” he told news.com.au.

“To promote cruise-sponsored excursions where they receive as much as 50 to 60 percent of the profits, cruise lines state that if their guests paid for a cruise-sponsored excursion, as opposed to an independent excursion, the company will guarantee that if the extrusion is late in returning to the cruise ship, it will wait so that the guests are not abandoned ashore.

“In this particular case, it appears that NCL made a point of abandoning these guests simply because they were on an independent excursion.”

Mr. Walker said NCL’s conduct is not only “harsh and uncaring”, but he believes their act was “mean-spirited and vindictive in nature”.

The debacle has caused a huge divide online with some taking the side of the passengers, while others have defended the cruise’s move in leaving the passengers behind in São Tomé.

“Weird that the captain wouldn’t let them board if it was still in port?” one person wrote on Facebook.

“Don’t feel sorry for them they know the rules. It costs the ships a fortune if they don’t leave on time. We have watched people left behind before in Asia. Last trip to NZ there was a very close call also,” wrote another.

Other cruisers said being on time is a “simple” rule passengers need to follow, adding it’s why they only book tours through the ship.

Jill and Jay Campbell.

“This is why you take a risk if you don’t go on a excursion you get through the ship Ruled need too be followed,” a third person wrote, while another added: “That’s why I would never take a cruise or organized tour ever, ever again, no freedom to do what you want, when you want.”

A  TikToker and cruiser Candi Thomas  unleashed on the passengers saying it was the responsibility of the passengers to make it back to the ship on time.

“For those of you who don’t cruise, let me tell you. Before you get off the ship there’s numerous announcements, You have it in your daily planning letter, there are signs … you have to be on board 60 to 90 minutes before that ship is departing,” she said.

The Campbells, from South Carolina, were the only people to have their bank cards and more than a few dollars on them after being stranded.

According to  The Points Guy , if you do not arrive at the port before the boarding window ends, a cruise ship “will most certainly leave without you.”

“Even if you are standing at the pier, waving frantically. That’s because a cruise ship’s departure time is carefully planned and more than just your vacation is at stake.

“Just like airplanes, cruise ships are on tight schedules — much tighter than you may realise.”

Norwegian Cruise Line responds

In a statement provided to news.com.au, the US based Norwegian Cruise Lines said while the ship was in São Tomé and Príncipe, an African island nation, eight guests who were on the island on a private tour “not organised through us” missed the last tender back to the vessel, “therefore not meeting the all aboard time of 3pm local time.”

“While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time, which is communicated broadly over the ship’s intercom, in the daily print communication and posted just before exiting the vessel.”

The spokesperson said when the guests did not return to the vessel at the all aboard time, their passports were delivered to the local port agents to retrieve when they returned to the port, as per the regular protocol.

The tourists had made arrangements to rejoin the ship in Banjul , Gambia on April 1, but the ship was unable to safely dock in the destination “due to adverse weather conditions.”

The spokesperson told news.com.au it contacted the passengers regarding the itinerary adjustment and provided them with authorisation to rejoin the ship at Dakar, Senegal on April 2.

“Despite the series of unfortunate events outside of our control, we will be reimbursing these eight guests for their travel costs from Banjur, Gambia to Dakar, Senegal. We remain in communication with the guests and are providing additional information as it becomes available.”

A TikToker and cruiser Candi Thomas unleashed on the passengers saying it was the responsibility of the passengers to make it back to the ship on time.

The Campbells, from South Carolina, were the only people to have their bank cards and more than a few dollars on them. They said they have spent $7500 on accommodation and food for their fellow castaways.

They explained they were late to the cruise because there was an issue on their private tour.

“They [tour] were like: ‘No problem, we can get you back within an hour,’” Mr. Campbell, who is a schoolteacher.

“For those of you who don’t cruise, let me tell you. Before you get off the ship there’s numerous announcements, You have it in your daily planning letter, there are signs … you have to be on board 60 to 90 minutes before that ship is departing,” she said.

The guide contacted the captain to say the group were going to be late . When they got back to port the ship was still anchored just off shore. But staff would not allow the passengers to board.

“The harbour master tried to call the ship, the captain refused the call,” Mr. Campbell told  ABC 4 News South Carolina .

“We sent emails to NCL, the NCL customer service emergency number, they said ‘Well, the only way for us to get in touch with the ship is to send them emails, they’re not responding to our emails.’”

Mr. Campbell said it had been a challenging experience, describing it as a “very, very difficult process."

Mr. Campbell said the nation’s coastguard service then put all the passengers on a boat and sailed them out to the cruise ship, but still they were refused permission to board.

He told US broadcaster NBC’s the Today Show on Tuesday that the people of São Tomé and Príncipe had been “very gracious, very hospitable,” and had steered them towards hotels and travel agents.

Nonetheless, he said, it had been a challenging experience, describing it as a “very, very difficult process.”

News.com.au understands the eight guests have now rejoined the cruise in Dakar, Senegal.

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Married couple Jill and Jay Campbell were among the eight passengers who were left behind on a cruise after doing a private tour in Africa.

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Stranded US passengers — who raced through 7 different countries to catch up with ship — rip Norwegian Cruise Lines for leaving them behind

O ne of the American passengers who were left stranded in Africa when their cruise ship left the port without them now says she is unsure whether she even wants to resume the 20-day voyage, after Norwegian Cruise Lines forgot about its “basic duty of care.”

Jill Campbell, her husband, Jay Campbell, and six other passengers raced through seven different countries over the past 48 hours to make it to Senegal, where the ship docked Tuesday morning, she told the “Today” show.

But now that they’re there, she said, they are “considering whether we are going to board the ship.

“After what we witnessed, we truly believe there is a set of rules or policies that the ship may have followed — they followed those rules too rigidly,” Campbell said.

“I really feel that they forgot they are people working in the hospitality industry and that really the safety and wellbeing of their customers should be their first priority,” she added, claiming the crew of the ship had a “basic duty of care that they had forgotten about.”

The Campbells, as well as four other Americans and two Australian passengers, had taken a privately-run tour on the island of São Tomé which ran past the time they were due to be back on the ship Friday.

When they finally reached the port, the ship was still anchored, and the island’s Coast Guard took them on a boat to a ship in order to get back onboard, Jay Campbell  told WMBF.

The captain then allegedly refused to let them board.

A group of cruise ship passengers have been left stranded after they missed the all-aboard time during a stop off the coast of Africa.

Passengers Jay and Jill Campbell speak on TODAY about their efforts to get back on the ship. pic.twitter.com/0tn87yiEqD

“The captain could have made an easy decision to turn one of the tender boats back, pick us up, safely load us and then go on the way,” Campbell said.

“They had no port to call for the next day, they were simply going to be at sea.”

They and the others — including a married couple from Delaware, a paraplegic person and an elderly man with a heart condition — were left stranded on the island without any of their belongings from the cabin, including money, medicine and necessary travel documents.

The Campbells were the only ones who had a Visa card on them, and had to pay more than $5,000 in food, toiletries and hotels for the group, they told WRAL.

They also met up with an elderly woman who said she was left behind by the ship after she  suffered a stroke on another tour  and was sent to a local hospital — and the Campbells helped arrange for her to fly back to the United States.

Those who remained tried to meet up with the cruise ship at the port in Gambia in West Africa, traveling 15 hours through six countries to reach the port on Sunday, only to find that the ship could not dock due to low tides,  according to WPDE.

In a statement to The Post, a spokesperson for Norwegian Cruise Line said it is a “very unfortunate situation,” but noted that guests are responsible for returning to the ship at the published all-aboard time.

“When the guests did not return to the vessel at the all-aboard time, their passports were delivered to the local port as per the regular protocol,” the spokesman said.

“Our team has been working closely with the local authorities to understand the requirements and necessary visas needed for the guests to rejoin the ship at the next available port of call.

“Given that these guests were on a private tour and did not return to the ship at the communicated all-aboard time, they are responsible for any necessary travel arrangements to rejoin the ship at the next available port of call, per our protocol.”

“Despite the series of unfortunate events outside of our control, we will be reimbursing these eight guests for their travel costs from Banjur, Gambia to Dakar, Senegal,” the spokesperson added.

“We remain in communication with the guests and are providing information as it becomes available.”

Stranded US passengers — who raced through 7 different countries to catch up with ship — rip Norwegian Cruise Lines for leaving them behind

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