hays travel basildon reviews

Hays Travel - Basildon Eastgate Centre   Reviews

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42 Eastgate centre, SS14 1AE Basildon, GB

Reviews 4.9

Most relevant

I have previously travelled with whatThomas Cook

I have previously travelled with what was then Thomas Cook before it was taken over by Hayes Travel Personally, It was nice to see some of the previous staff retained by its new owner I am familiar with some of the faces, whom have always been helpful in giving travel info and answering other queries. Their attitudes are welcoming

Date of experience : 20 March 2024

Full payment was taken in error

Full payment was taken in error. Should been by monthly direct debit. Corrected first working day after holiday was booked (Saturday). Apart from that service itself rated 5 star.

Date of experience : 10 March 2024

Reply from Hays Travel - Basildon Eastgate Centre

Hi Allen take you for your honest review, further to our conversation I understand you are happy with service just wanted to be honest regarding the error made during taking payment. If you could change your review if possible as you thought you had put 4 that would be appreciated. If you need any further assistance please do not hesitate to contact me. Regards, Sam

I thought the person who dealt with our…

I thought the person who dealt with our Holiday was really really nice explained everything thoroughly and could not do enough for us, so that is why I say five star

Date of experience : 14 March 2024

Thankyou for your kind Review

The young girl was so nice and took her…

The young girl was so nice and took her time to talk to us and make us welcome and help me to understand everything I needed to do

Date of experience : 16 March 2024

Sarah was very helpful with our…

Sarah was very helpful with our booking,told us everything we needed to know to book our disneyland paris trip

Date of experience : 15 March 2024

Chose a holiday - no problem

A group of us walked into the branch and were able to start our booking experience immediately. The Rep, Mo, was very friendly and asked our particular requirements for a holiday. She was able to show us various places and hotels that would be suitable and we eventually chose our holiday, booked it, paid for it and we're very happy with this stage of our experience

Date of experience : 07 March 2024

Mo was helpful and went over and above…

Mo was helpful and went over and above to help me book my holiday. All the staff are always helpful and knowledgeable highly recommend. Thank you

Thank you for your review

Mo (nic) has always dealt with our…

Mo (nic) has always dealt with our holidays and because of her expertise and friendliness has made me come back to hays at Basildon thanks mo for the great feeling of booking our holiday and will continue to come and see you you are a credit to hays

Date of experience : 18 March 2024

Thankyou very much for your kind Review

Great experience!!

Mo was brilliant knew exactly what we wanted and very helpful and knowledgeable would 100% use her again.

I was very happy with the recent visit…

I was very happy with the recent visit to Hays Travel-Basildon, Sarah who served was very helpful and friendly and informative. I was looking for flights and a hotel to go on holiday and she took her time and showed me all the information I needed to know and I was very satisfied with the experience,

Excellent service at Hays

We were looking for a holiday to Amalfi coast and we were having problems finding the right hotel. Sarah was very helpful she had patience and time she did a excellent job to get exactly what we wanted excellent service

Date of experience : 05 March 2024

Thank you so much for your review Sarah

The Hays travel agent Nicola was very…

The Hays travel agent Nicola was very helpful and efficient she found the holiday that we wanted and explained every detail to us. We have been using Hays Travel for many years now and have always had very good holidays.

Date of experience : 03 March 2024

Thank you for your review Mo

Claire was great really patient with…

Claire was great really patient with all of my questions and got our holiday for a great price

Date of experience : 12 March 2024

Mo always helps us plan and book our…

Mo always helps us plan and book our holidays and we always book through her at the basildon branch. She is a credit to your company.

Date of experience : 01 March 2024

Always great service and Mo goes the…

Always great service and Mo goes the extra mile to ensure you book exactly what you want. The atmosphere in the shop is friendly and happy and to book a holiday with Mo is an enjoyable experience. Thank you

Date of experience : 23 February 2024

Thanks for your kind comments Mo

We are not experienced travellers and…

We are not experienced travellers and not ‘tech savvy’ and the lady (Mo) was very helpful and patient with us and talked us through everything well.

Date of experience : 06 March 2024

Thankyou for your kind review

Returning Hays booker

I have used Hays travel before and was very happy with them so when i wanted to travel to Seville I used them again. Very helpful, patient and determined to get the customer exactly what they want. Had dealings with 3 lovely ladies, Tenesha, Rosie and finally booked holiday with Claire whose son George works there too and was very helpful.

Date of experience : 10 February 2024

Me and my wife,booked a holiday to…

Me and my wife,booked a holiday to tenerife, at the basildon branch,we were taken care of by a lovely young lady called Skye,she was absolutely brilliant, and very professional, and she meet all of our expectations, well done skye,you are a very key person for Hayes travel, well done. John and Elaine Brind.

Date of experience : 09 February 2024

Mo always, always finds us a holiday that is fab. She is such a bubbly, funny, listening character. Love going to her . You’re a 🌟 Mo

Date of experience : 11 February 2024

The Basildon team are brill

The Basildon team are brill. Sarah once again was so helpful and made my booking easy for me. Would deffo use again

Thanks for your review Karl really appreciate your comments Sarah

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hays travel basildon reviews

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42 Eastgate centre, SS14 1AE Basildon, GB

Reviews 4.9

Most relevant

Nicola was so helpful as we are not any…

Nicola was so helpful as we are not any good really on the internet and she did all of our booking and insurance for us which we were very grateful We will be booking next holiday with her all being good. Thanks once again Lynn.

Date of experience : 12 September 2023

Reply from Hays Travel - Basildon Eastgate Centre

Thankyou for the lovely review, I will pass this on to Nicola. We look forward to seeing you in store soon - Claire

Excellent Service , just fantastic.

Excellent service throughout . Mo the travel advisor was so helpful, knowledgeable and nothing was too much trouble . Best customer service I’ve received in years it made a pleasant change and what an enormous asset to the company Mo is .

Date of experience : 20 October 2023

Thanks for your review ?

Your staff member was friendly and…

Your staff member was friendly and helpful

Date of experience : 07 March 2024

Thankyou for your kind Review

Birthday treat

The staff are always happy to help you,with good advice.We have booked our holidays there a couple of times.Once the holiday was booked they went through everything with us.Very happy with the Holiday we booked.

Date of experience : 23 January 2024

The staff were very friendly and…

The staff were very friendly and informative.

Date of experience : 25 February 2024

Thank you for your review Sarah

Every single details

2 years in a row been booking with Hayes Travel Basildon. I must say staff highly experienced & greet customer with very warm welcome. Fully satisfied with my booking

Date of experience : 27 September 2023

Thank you for a good service

I was assisted with love and patience. The young lady went all out to make sure I leave the office satisfied.I pray she continues to assist everyone the same and hope her good work is recognised. Thank you for the best service

Date of experience : 24 October 2023

We have booked with Hays Travel for a…

We have booked with Hays Travel for a number of years now. We like the fact that they listen to our needs and our choices. We find the staff knowledgable and friendly during the consultation whilst asking our booking.

Date of experience : 07 January 2024

All the staff was friendly and helpful…

All the staff was friendly and helpful especially Amy

Date of experience : 29 February 2024

Claire was fantastic at her job

Date of experience : 08 March 2024

The shop was extremely busy

The shop was extremely busy, but Sam took all my details and arranged a call back where i was able to go back when it was quite my concerns and queries was answered and was able to sucessfully book my holiday

Date of experience : 08 January 2024

Sue was very good at orginizing the…

Sue was very good at orginizing the whole package

Such good service

Sarah was so helpful, patient and efficient.She showed enthusiasm and nothing was too much trouble.

Date of experience : 18 January 2024

Brilliant customer service!

Fantastic service from Hays Travel Basildon and BIG thanks to Sarah for all her help in making our 2026 Caribbean plans a reality with P&O Cruises! Thank you Sarah!

You are very welcome and thank you so much for taking the time to leave a review, We always enjoy helping you book your cruises, Sarah :)

Professional as always

Professional as always. Considered every possible angle for the tour we booked, leaving no questions unanswered.

Date of experience : 12 January 2024

I'd go there again

The agent was helpful, friendly and put me at my ease while choosing a first time solo holiday. She gave me all the information I needed at the time.

Date of experience : 15 December 2023

Tia was extremely helpful and made our…

Tia was extremely helpful and made our shop for our holiday enjoyable. We have travelled with you before and with service like this will continue to do so.

We booked our chosen holiday with ease

We booked our chosen holiday with ease, the staff are always friendly and find the best possible deals

Most helpful as usual

Tia was excellent

Tia was excellent, very friendly, knowledgible and helpful. made the whole booking process quick, easy and even printed out our itinary

Date of experience : 06 October 2023

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42 Eastgate centre, SS14 1AE Basildon, GB

Reviews 4.9

Most relevant

Happy Holidays

As soon as my daughter inlaw and my self entered Hay-travel we felt welcomed and relaxed from start to finished our agent was Mo she was lovely very helpful and informative and very very patient with us as we took up quite a lot of her time . All the while mo was friendly always with a smile . We are happy with are holiday we chosen and can't wait to get there . We just like to say a very Big Thank you to Mo xx

Date of experience : 18 February 2024

Reply from Hays Travel - Basildon Eastgate Centre

Thankyou for your kind Review

Holiday booking to Amsterdam

We booked a holiday to Amsterdam with Skye. She was very helpful,friendly and efficient. She told us she was still in training so was new to the job,but she was very well informed and totally up to speed with all aspects of our booking. Anything she was not sure about she was able to ask colleagues who were also very helpful,and seemed very supportive. We were totally satisfied with our booking experience and would have no hesitation in having Skye book any future holidays for us.

Date of experience : 02 February 2024

Thank you for your lovely review

As usual a very good experience

As usual a very good experience. There's always time for a laugh and we never feel rushed. Always leave feeling happy and Mo greatly adds to that feeling.

Date of experience : 23 February 2024

Love this travel agent

Love this travel agent, booked another holiday with the help of Suzanne. Just so friendly, helpful and make the whole process so easy. Wouldn’t go anywhere else 😊x

Date of experience : 17 February 2024

When we visited the Basildon branch we…

When we visited the Basildon branch we was please to see Susan in, as she is always friendly and helpful (gained the same experience every year with her) Was able to find what we wanted at a good price and helped us price up for the next holiday as well.

Date of experience : 04 February 2024

Amy is very knowledgable

Amy is very knowledgable, professional & helpful. She has arranged many holidays for us (long & short haul as well as city breaks). To date she has never disappointed

Date of experience : 05 February 2024

Thank you for the lovely feedback. Amy

Excellent service

Your assistant that dealt with our holiday was superb. She was very patient with us while we were looking at our options as well as being extremely professional. Will definitely book through Hays again. Thank you.

Date of experience : 08 January 2024

Brilliant service

Sam was incredibly helpful and patient with us. She made the whole experience enjoyable, and although we initially went in for quotes, ended up booking there and then

Date of experience : 10 February 2024

Thankyou for your kind Review Sam

Excellent service 5⭐️ again

Excellent service from Amy Bloomfield, twice now in January 2024. She is always very efficient and helpful from the receiving of our email with holiday we are looking at until it is booked. Thanks Amy ⭐️

Very pleasant staff nothing too much…

Very pleasant staff nothing too much trouble, booked a mini cruise and the agent made us feel very comfortable, and went to a lot of trouble to accommodate what we really needed. A very warming experience thank you.

Date of experience : 18 January 2024

I always book with hay’s all staff are…

I always book with hay’s all staff are really friendly and helpful never had a bad experience. Sam manager of store served me what a lovely lady helped me book a cruise. I have tried other travel agents no personal touch

Date of experience : 20 January 2024

Mo and the rest of the staff are fantastic 👌 Making the whole booking formality an easy process. Telling us all our options before deciding on our holiday. In fact the experience was so good we booked 2 holidays

Date of experience : 16 January 2024

Thank you so much for your review John !!

Great service great experience

Great service the lady who booked our holiday was very helpful very knowledgeable about the holiday we wanted she couldn’t do enough for us

Would never go anywhere else

The Customer Service assistant was so so helpful. Myself and my husband have never booked a package holiday before as we have always stayed with family in Spain. We told the lady what we wanted and found us a perfect holiday.

Last was so helpful even with my…great

Last was so helpful even with my daughter scared of the Chinese new year stuff they stopped them from coming into the shop

Date of experience : 11 February 2024

As usual the service we got from Hay’s…

As usual the service we got from Hay’s travel was excellent. Very efficient and friendly.

Thank you once a again for your very…

Thank you once a again for your very good service and your agent was nice and very helpful to us booking our holiday this year

Date of experience : 12 February 2024

I always enjoy booking a holiday

I always enjoy booking a holiday. Nothing beats coming to a travel agent Basildon Hayes always has Friendly staff, nothing seemed to much trouble. You always come out smiling and happy

Date of experience : 05 January 2024

Claire always looks out for us and…

Claire always looks out for us and knows exactly what we need she guides us through things and makes our experience calm and we always come back because of her

Date of experience : 09 January 2024

Excellent Service

Very friendly and helpful staff Highly recommended always book with Hays Travel - Basildon Eastgate

Date of experience : 22 February 2024

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42 Eastgate centre, SS14 1AE Basildon, GB

Reviews 4.9

Most relevant

Happy Holidays

As soon as my daughter inlaw and my self entered Hay-travel we felt welcomed and relaxed from start to finished our agent was Mo she was lovely very helpful and informative and very very patient with us as we took up quite a lot of her time . All the while mo was friendly always with a smile . We are happy with are holiday we chosen and can't wait to get there . We just like to say a very Big Thank you to Mo xx

Date of experience : February 18, 2024

Reply from Hays Travel - Basildon Eastgate Centre

Thankyou for your kind Review

Holiday booking to Amsterdam

We booked a holiday to Amsterdam with Skye. She was very helpful,friendly and efficient. She told us she was still in training so was new to the job,but she was very well informed and totally up to speed with all aspects of our booking. Anything she was not sure about she was able to ask colleagues who were also very helpful,and seemed very supportive. We were totally satisfied with our booking experience and would have no hesitation in having Skye book any future holidays for us.

Date of experience : February 02, 2024

Thank you for your lovely review

As usual a very good experience

As usual a very good experience. There's always time for a laugh and we never feel rushed. Always leave feeling happy and Mo greatly adds to that feeling.

Date of experience : February 23, 2024

Love this travel agent

Love this travel agent, booked another holiday with the help of Suzanne. Just so friendly, helpful and make the whole process so easy. Wouldn’t go anywhere else 😊x

Date of experience : February 17, 2024

When we visited the Basildon branch we…

When we visited the Basildon branch we was please to see Susan in, as she is always friendly and helpful (gained the same experience every year with her) Was able to find what we wanted at a good price and helped us price up for the next holiday as well.

Date of experience : February 04, 2024

Amy is very knowledgable

Amy is very knowledgable, professional & helpful. She has arranged many holidays for us (long & short haul as well as city breaks). To date she has never disappointed

Date of experience : February 05, 2024

Thank you for the lovely feedback. Amy

Excellent service

Your assistant that dealt with our holiday was superb. She was very patient with us while we were looking at our options as well as being extremely professional. Will definitely book through Hays again. Thank you.

Date of experience : January 08, 2024

Brilliant service

Sam was incredibly helpful and patient with us. She made the whole experience enjoyable, and although we initially went in for quotes, ended up booking there and then

Date of experience : February 10, 2024

Thankyou for your kind Review Sam

Excellent service 5⭐️ again

Excellent service from Amy Bloomfield, twice now in January 2024. She is always very efficient and helpful from the receiving of our email with holiday we are looking at until it is booked. Thanks Amy ⭐️

Very pleasant staff nothing too much…

Very pleasant staff nothing too much trouble, booked a mini cruise and the agent made us feel very comfortable, and went to a lot of trouble to accommodate what we really needed. A very warming experience thank you.

Date of experience : January 18, 2024

I always book with hay’s all staff are…

I always book with hay’s all staff are really friendly and helpful never had a bad experience. Sam manager of store served me what a lovely lady helped me book a cruise. I have tried other travel agents no personal touch

Date of experience : January 20, 2024

Mo and the rest of the staff are fantastic 👌 Making the whole booking formality an easy process. Telling us all our options before deciding on our holiday. In fact the experience was so good we booked 2 holidays

Date of experience : January 16, 2024

Thank you so much for your review John !!

Great service great experience

Great service the lady who booked our holiday was very helpful very knowledgeable about the holiday we wanted she couldn’t do enough for us

Would never go anywhere else

The Customer Service assistant was so so helpful. Myself and my husband have never booked a package holiday before as we have always stayed with family in Spain. We told the lady what we wanted and found us a perfect holiday.

Last was so helpful even with my…great

Last was so helpful even with my daughter scared of the Chinese new year stuff they stopped them from coming into the shop

Date of experience : February 11, 2024

As usual the service we got from Hay’s…

As usual the service we got from Hay’s travel was excellent. Very efficient and friendly.

Thank you once a again for your very…

Thank you once a again for your very good service and your agent was nice and very helpful to us booking our holiday this year

Date of experience : February 12, 2024

I always enjoy booking a holiday

I always enjoy booking a holiday. Nothing beats coming to a travel agent Basildon Hayes always has Friendly staff, nothing seemed to much trouble. You always come out smiling and happy

Date of experience : January 05, 2024

Claire always looks out for us and…

Claire always looks out for us and knows exactly what we need she guides us through things and makes our experience calm and we always come back because of her

Date of experience : January 09, 2024

Excellent Service

Very friendly and helpful staff Highly recommended always book with Hays Travel - Basildon Eastgate

Date of experience : February 22, 2024

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42 Eastgate centre, SS14 1AE Basildon, GB

Reviews 4.9

Most recent

The woman in the store was really…

The woman in the store was really helpful and polite

Date of experience : 30 June 2023

Reply from Hays Travel - Basildon Eastgate Centre

Thanks for your review Andrew !! Regards Sam

Very helpful staff in store .

Date of experience : 06 July 2023

Hello, Thank you so much for your review, I look forward to helping you further for your up coming holiday. Thanks, Tia

Claire was very helpful on booking our…

Claire was very helpful on booking our holiday and it such a pleasure to book with Hays travel

Date of experience : 05 July 2023

Thankyou for the lovely review Mr. Hadley, we look forward to seeing you in store very soon - Claire

Mo travel adviser

Mo, the adviser at Hayes travel in Basildon , was sooo helpful and patience with us and nothing was to much trouble for her. Her advice was invaluable to us…. Also her happy disposition Great Lady 👍👍👍

Date of experience : 03 July 2023

Good Morning Mrs Lefebre Thankyou for your kind words & review I look forward to seeing/Speaking to you soon. Kind Regards Mo

The Travel Assistant is always vey…

The Travel Assistant is always vey polite, cheerful and helpful. Thank you

Good Morning Miss Lythcott Thankyou for your kind words & review I look forward to seeing/Speaking to you soon. Kind Regards Mo

Mo (Basildon branch) is a star and…

Mo (Basildon branch) is a star and nothing is too much trouble. We wanted to book a last minute holiday to fly out within two days and she delivered. She takes the time to go through any offers and will painstakingly tap in discount codes from a very long list to get us the best deal. She organised a late holiday for us last year and it was amazing. Nothing is too much trouble for her and you don’t feel rushed at all. Wouldn’t go anywhere else. Suzanne

Date of experience : 05 June 2023

Good Morning Suzanne Thankyou for your kind words & review I look forward to seeing/Speaking to you soon. Kind Regards Mo

Fantastic very helpful xxxxx

Date of experience : 01 July 2023

Thank you so much for taking the time to leave a review, it was a pleasure to help with your holiday arrangements. Kind Regards Sue

Very helpful staff teamwotking on…

Very helpful staff teamwotking on sluggish system to find me the best deal they could on flights to NZ Definitely recommend.

Date of experience : 14 June 2023

Thanks for your review !

Clair Wood was a very sociable and…

Clair Wood was a very sociable and friendly person at your Basildon branch

Date of experience : 28 June 2023

Thank you for the lovely review Mr Mannix, we look forward to seeing you in store soon - Claire

we had a great service at hays travel…

we had a great service at hays travel basildon, the service was second to none

Hello Mrs Harris, Thankyou so much for the review, this is much appreciated. We look forward to seeing you in store soon - Tia

We went in there just to enquire about…

We went in there just to enquire about a holiday package we were looking for and the lady TIA was so helpful and brilliant and found us the certain hotel we wanted and the package to suit and we were extremely happy with the service and time she gave us.

Date of experience : 27 June 2023

Good Afternoon Martin Thankyou for your kind words and Review hope to see/speak to you soon. Kind Regards Tia

Great prices and the staff it’s very…

Great prices and the staff it’s very helpful

Date of experience : 26 June 2023

Thankyou so much for the review, this is much appreciated. We look forward to seeing you in store soon - Claire

Samantha was extremely helpful and…

Samantha was extremely helpful and we're looking forward to enjoying our holiday.

Date of experience : 24 June 2023

Thankyou for the reply, this is much appreciated. We look forward to seeing you in store soon - Claire x

Amy was brilliant with our booking as…

Amy was brilliant with our booking as usual, she has a vast knowledge of cruising and was very explanatory on what we would be getting and explained everything clearly.

Thank you for your lovely review, look forward to seeing you next time you are planning a holiday. Amy

Great service from staff

Hi, Derek thanks for your feedback appreciated Regards, Sam

The nice welcome, and the time given to us

The nice welcome, we had a very low budget for the time of year we wanted to go on holiday, the lady ( manager ) found us a lovely holiday under our budget in turkey for August time. Was over the moon couldn’t ask for any more service that was provided to us.

Date of experience : 16 June 2023

Hi Billy, Thanks for your feedback was great we could come in under budget enjoy your holiday Regards, Sam

Excellent experience Sue Carter was…

Excellent experience Sue Carter was also excellent at Hats travel Eastgate Basildon

Date of experience : 21 June 2023

Thanks for the feedback regards, Sue

Great experience

Great experience. Sarah was really helpful. Helping us find our perfect holiday Thank you

Thank you so much for taking the time to leave a review, It was a pleasure assisting you with your holiday booking. Look forward to seeing you again soon, Kind Regards Sarah.

Excellent service

Tia was very professional very honest & knowledgeable nothing was too much trouble

Date of experience : 22 June 2023

Great Feedback thank you ! Tia

Friendly staff make make you feel as…

Friendly staff make make you feel as though you matter and are not just wasting time.Our rep was on the ball and sorted out just what we wanted.will definitely book with them for future trips and breaks.

Date of experience : 10 June 2023

Thank you for your lovely feedback. Please make sure to visit us for your next trip. Amy

hays travel basildon reviews

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42 Eastgate centre, SS14 1AE Basildon, GB

Reviews 4.9

Most recent

Absolutely fantastic customer service…

Absolutely fantastic customer service from Mo in the Basildon branch. Mo was patient, professional and informative. The branch itself was very welcoming with a friendly atmosphere. Would thoroughly recommend to others looking to book their holidays in person rather than on the internet.

Date of experience : September 05, 2023

Reply from Hays Travel - Basildon Eastgate Centre

Thankyou for your kind Review

Service first class

Service and help from agent was extremely efficient Excellent service

Date of experience : August 18, 2023

Thanks for your review Kathy !! speak soon Sam x

Great service

Great service, friendly staff, we will be booking more holidays through them

Date of experience : September 03, 2023

sam was excellent

Thanks for your review Allison ! Sam

Holidays tailored to your requirements

Holidays tailored to your requirements, bespoke arrangements with friendly service and advice. many options provided some of which you perhaps had not thought of.

Excellent service and always friendly…

Excellent service and always friendly and helpful

Date of experience : September 02, 2023

our agent found the holiday we wanted at the price we were happy to pay

Hayes travel are the best!!! Great staff and great holidays. always everything you want at a price you can afford.

Date of experience : August 26, 2023

Thanks for your review !

Fantastic staff

Fantastic staff, always willing to help. Lots of info if needed.

Date of experience : August 31, 2023

Staff couldn’t have done more to find…

Staff couldn’t have done more to find the right holiday for us

Date of experience : August 30, 2023

Thank you Craig. Regards Mo

Sarah was very efficient, helpful and friendly.

Sarah was very friendly, and informative and assisted us to get exactly the holiday we required. She was very efficient and helpful. As an independent travel agent Hays we’re able to look at a variety of holiday providers to get us the best deal for our needs. We would certainly recommend Hays to anyone looking to book a family holiday. They provide a first rate service.

Spoke to nicola at the Basildon branch…

Spoke to nicola at the Basildon branch . Very helpful

Date of experience : August 29, 2023

Thanks for your comments Mo

Sam at Basildon shop

Sam at hays travel agents basildon was very helpful and after having our holiday cancelled by the nats issue on monday proceeded to ensure that we got a good replacement booked

Hi Dave thanks for your comments hopefully your all a convert now and will come in and see me again for your next trip away !! Have a lovely time in Turkey. Sam

Was very knowledgeable a very lovely…

Was very knowledgeable a very lovely lady and helped us pick a wonderful holiday for my husband and I

Excellent service

Rosie was really helpful & attentive, gave us good advice & found us a holiday that ticked all our boxes.

Date of experience : August 28, 2023

Thanks for your reply look forward to seeing you what you pick up your currency Rosie !

So very helpful and patient

So very helpful and patient. Lots of ideas in the pot. Booked one of the suggested trips.

Date of experience : August 27, 2023

Good Afternoon Mr Harpley Thankyou for your kind Review Regards Mo

Great service as always

Great service as always. Easy to deal with

Thanks for your comments Sarah

absolutely love hays travel basildon…

absolutely love hays travel basildon tia and Susan have always been very helpful and so have the other staff aswell they are so accommodating and we will always book our holidays through them absolute brilliant travel agents to go with

Thankyou for your Kind Review

Lovely members of staff polite…

Lovely members of staff polite ,knowledgeable, friendly nothing is to much trouble ,mo is great she is a credit to you

Date of experience : August 24, 2023

Booking our mini cruise was so easy as…

Booking our mini cruise was so easy as Mo talked us all through the details of the cruise and also the payment schedule. Will definitely be booking again with Mo, thank you

Good Morning Kate Thankyou for your Kind Review Kind Regards Mo

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COMMENTS

  1. Hays Travel

    Read 1 more review about Hays Travel - Basildon Eastgate Centre. June Read. 2 reviews. GB. 3 days ago. Verified. Mo always. Mo always, always finds us a holiday that is fab. She is such a bubbly, funny, listening character. Love going to her . You're a 🌟 Mo . Date of experience: February 11, 2024.

  2. Hays Travel

    Read 1 more review about Hays Travel - Basildon Eastgate Centre. SB. Samantha Barron-Mackay. 16 reviews. GB. 7 Feb 2024. Verified. Rosie done an excellent job. Rosie done an excellent job and booked all the special assistance for us throughout also. Date of experience: 07 February 2024.

  3. Hays Travel

    Hays Travel - Basildon Eastgate Centre has 5 stars! Check out what 311 people have written so far, and share your own experience. Do you agree with Hays Travel - Basildon Eastgate Centre's TrustScore? Voice your opinion today and hear what 311 customers have already said. ... Hays Travel - Basildon Eastgate Centre Reviews 311 ...

  4. Hays Travel

    Read 1 more review about Hays Travel - Basildon Eastgate Centre. JG. John Goodwins. 2 reviews. GB. 4 days ago. Verified. 2 for one. Mo and the rest of the staff are fantastic 👌 Making the whole booking formality an easy process. Telling us all our options before deciding on our holiday. In fact the experience was so good we booked 2 holidays

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    Read 1 more review about Hays Travel - Basildon Eastgate Centre. June Read. 2 reviews. GB. 29 Feb 2024. Verified. Mo always. Mo always, always finds us a holiday that is fab. She is such a bubbly, funny, listening character. Love going to her . You're a 🌟 Mo . Date of experience: 11 February 2024.

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    Hays Travel Basildon Eastgate Centre, Basildon, Essex. 2,016 likes · 283 talking about this · 3 were here. Your one stop award-winning shop for flights, hotels, cruises, tours, currency, travel...

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    This covered good travel times, flexible dates, which saved us money. Although the destination, was different, price was a little more. We always felt comfortable after discussion. Left very pleased and assured. Both of us are looking forward to our holiday. Date of experience: 16 March 2024. JO. Jon.

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