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Expedia Customer Service Info and Tips

Hopefully, nothing goes wrong with your trip when you book through Expedia, and everything’s smooth sailing. However, since Expedia is only a middleman between you and the travel service companies, there is a greater chance that a mix-up will occur than if you book things directly with a hotel, airline, car rental company, or cruise line. This is the unfortunate trade-off for getting better deals on your trips.

Just a heads-up that some of the services we’re reviewing here have affiliate partnerships with us, so we may earn a commission if you visit one of them and buy something. You can read more about how this works at https://techboomers.com/how-to-support-techboomers .

In the event that you need to correct something, you can call Expedia’s customer service hotline at:

• 1-866-310-5768 (inside the U.S.)
• 1-404-728-8787 (international)

Tips for Dealing with Expedia Customer Service

Unfortunately, there are many stories on the Internet about people who feel that Expedia’s customer service department hasn’t treated them very fairly. Regardless of how many of those stories are true or not, the fact of the matter is that we don’t work for Expedia, so we can’t change how their customer service department or their policies work.

The best that we can do for you is give you a set of general pointers so that you’re prepared to deal with Expedia’s customer service department, or one of their partnered travel company’s customer service departments, in case the worst should happen.

Read the fine print . Though we realize this is something that a lot of people don’t like or bother to do, it can save you some frustration when it comes to understanding why Expedia or a travel company isn’t doing much to help you. On the flip side, it can also be a source of evidence for you if you don’t think either of these groups is following their own policies.

Be patient, but persistent . Like most customer service departments of large companies, Expedia’s is very busy, and you should be prepared to be put on hold at points from times ranging from 10 minutes to 30 minutes, or even an hour. Do your best to keep calm and stay on the line for as long as you can. It’s the only way that you’ll make progress in solving the problem on Expedia’s end.

Ask for a supervisor or manager . Generally, the higher up the customer service ladder you go, the better the chance you’ll find someone who has the authority to act on your problem. Again, it may take some patience to get in touch with them, so be prepared for that.

Make physical/written copies of important information . This includes things like booking confirmations or any other special requests that you make through Expedia, such as specific seats on an airplane or a certain number of beds in a hotel room. This way, you have evidence on your side if there’s a problem.

Double-check your bookings with the actual travel companies . These companies are ultimately the ones you’re doing business with and providing the accommodations for your trip. Therefore, they have the final say when it comes to what you get. Plus, they’ll probably be more worried about having their public reputations damaged than Expedia will be.  After you book, call each travel company involved in your trip and ask for a written confirmation of anything specific that you’ve asked for through Expedia, such as a certain hotel room type or seat on an airplane. Or, better yet, record your phone call (and tell them you’re doing so for verification purposes) and ask for verbal confirmation that you’ll be getting exactly what you asked for. This puts the burden on them to back up their word.

Act early and often . The sooner you act and the more you work to resolve a problem, the greater the chance that you’ll be able to get a full refund, or at least some form of compensation. Plus, the problem will be off your mind and you’ll save yourself a nasty surprise.

Ask for physical records… or make your own! A good idea is to always ask for the name and employee ID number of any customer service representative whom you deal with. Also try asking the customer service representative to send you an email saying that they will fix the problem, and stay on the line until you receive it.  Or better yet, record the phone call, and tell the representative on the other end that you’re doing so for verification purposes. Again, this is so that you’ll have evidence to back up your claims if you’re having trouble solving the problem.

If all else fails, consider bringing in a third party . If neither Expedia nor the travel service at the heart of the problem is proving to be much help, consider going to a third party. Call your bank or credit card company and let them know what’s going on, and they may help you recover your money or stop Expedia or one of their partnered travel companies from charging you for anything that you shouldn’t have to pay for.  You may also want to file a complaint with a consumer advocacy group, such as the Better Business Bureau, and see if they will step in to help resolve the problem.

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Does Expedia Have 24-Hour Customer Service? Everything You Need to Know

Traveling can be an incredibly exciting experience, but it can also be stressful when things don’t go according to plan. That’s where customer service comes in, and when it comes to booking travel, you want to make sure the company you choose has reliable and efficient customer service. Expedia is one of the largest online travel agencies in the world, but does it have 24-hour customer service? In this blog post, we’ll explore the ins and outs of Expedia’s customer service, including whether or not they offer 24-hour support, how to contact them, and the pros and cons of using their customer service. Whether you’re a frequent traveler or just planning your next vacation, this post will provide you with the information you need to make an informed decision about using Expedia.

What is Expedia?

Expedia is an online travel agency that was founded in 1996 as a division of Microsoft. In 2001, it became a standalone company and has since grown to become one of the largest online travel companies in the world. Expedia operates in over 70 countries, offering travelers the ability to book flights, hotels, rental cars, cruises, and vacation packages. The company has a vast network of travel partners, including airlines, hotels, and car rental companies, which allows them to offer customers a wide range of travel options at competitive prices.

Expedia’s website is user-friendly and easy to navigate, with a variety of search filters that make it easy to find the perfect travel options for your needs. The website also offers travel guides and reviews, so you can get a better idea of what to expect from your trip. Expedia has also developed mobile apps for iOS and Android, making it easy for travelers to book their trips on the go.

One of the unique features of Expedia is the Expedia Rewards program. This program allows customers to earn points on their bookings, which can then be redeemed for discounts on future travel. Expedia Rewards members also have access to exclusive deals and promotions.

Expedia’s Customer Service

Expedia has a reputation for providing excellent customer service, and they offer a variety of ways for customers to get in touch with them. Customers can contact Expedia’s customer service team via phone, email, or live chat. The company also has a dedicated customer service Twitter account (@ExpediaHelp) where customers can ask for help or get support.

Expedia’s customer service team is available 24 hours a day, seven days a week, to assist customers with any questions or issues they may have. The company has customer service teams located around the world, which allows them to provide support in multiple languages.

In addition to traditional customer service, Expedia has developed a self-service platform called Expedia Partner Central. This platform allows hotel partners to manage their inventory, rates, and availability, as well as access analytics and reports. This system streamlines the booking process, making it easier for customers to find the right hotel at the right price.

Expedia’s customer service team is known for being responsive and helpful, with a focus on resolving customer issues quickly and efficiently. The company also offers a satisfaction guarantee, promising to work with customers to resolve any issues and make things right.

24-Hour Customer Service

One of the most significant benefits of using Expedia is its 24-hour customer service. This means that no matter what time of day or night it is, customers can get in touch with Expedia’s customer service team for assistance.

24-hour customer service is particularly important for travelers, as issues can arise at any time. Whether it’s a flight delay or a problem with a hotel reservation, having access to 24-hour customer service can help alleviate stress and ensure that issues are resolved quickly.

Expedia’s 24-hour customer service is available via phone, email, or live chat. The company’s phone support is available around the clock, with separate phone numbers for customers located in the United States and Canada, as well as international numbers for customers located in other countries.

Email support is also available 24 hours a day, and customers can expect a response within 24 hours of sending their message. Live chat support is another option for customers who prefer to communicate via chat rather than phone or email. The live chat feature is available on Expedia’s website and mobile app, making it easy for customers to get help on the go.

In addition to traditional customer service channels, Expedia also has a robust help center on its website. This help center includes a variety of articles and guides on topics like booking, cancellations, refunds, and more. Customers can also use the search function to find answers to specific questions or issues they may be experiencing.

One of the potential downsides of Expedia’s 24-hour customer service is that wait times can vary depending on the time of day and the volume of customers seeking assistance. During peak travel times, such as holidays or the summer vacation season, wait times may be longer than usual. However, the company is known for prioritizing urgent issues and working quickly to resolve them.

How to Contact Expedia’s Customer Service

There are several ways to get in touch with Expedia’s customer service team. The easiest and most convenient way is to use the live chat feature on the company’s website or mobile app. This allows customers to get help quickly and easily without having to wait on hold or navigate through a complex phone tree.

Another option is to call Expedia’s customer service hotline. The phone number is available on the company’s website and varies depending on the customer’s location. Customers in the United States and Canada can call 1-800-319-4834, while international customers can find their specific country’s phone number on Expedia’s website.

Email support is also available 24 hours a day, and customers can expect a response within 24 hours of sending their message. To send an email, customers can fill out the contact form on Expedia’s website or send an email directly to [email protected].

Finally, customers can also reach out to Expedia’s customer service team via social media. The company has accounts on Facebook, Twitter, and Instagram, and customers can send direct messages to the accounts to get help or ask questions.

Pros and Cons of Expedia’s Customer Service

Expedia’s customer service has several benefits, including its 24-hour availability, multiple channels of communication, and knowledgeable representatives. The company’s customer service team is known for being responsive and helpful, with a focus on resolving issues quickly and efficiently. Additionally, the help center on Expedia’s website provides a wealth of information and resources for customers to use.

However, there are also some potential downsides to Expedia’s customer service. Wait times can be long during peak travel times, and some customers have reported difficulty in getting their issues resolved. Additionally, while the company’s representatives are knowledgeable, there have been some complaints about their level of empathy and willingness to go above and beyond for customers.

Alternatives to Expedia’s Customer Service

While Expedia’s customer service is generally reliable and efficient, there are some alternatives for customers who prefer a different approach. One option is to book travel directly through the airline or hotel’s website, which often has its own customer service team available for assistance.

Another option is to use a travel agency or booking service that specializes in personalized service and support. These agencies often have dedicated travel advisors who can assist with everything from booking flights to planning itineraries and recommending activities.

Finally, some credit card companies offer travel concierge services as a perk of their premium cards. These services provide personalized assistance with travel booking and planning, including access to dedicated customer service representatives who are available 24/7 to help with any issues or questions.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions about Expedia’s 24-hour customer service:

• Does Expedia have 24-hour customer service? Yes, Expedia offers 24-hour customer service through various channels including live chat, phone, email, and social media.
• What kind of issues can Expedia’s customer service help with? Expedia’s customer service team can assist with a range of issues including booking changes, cancellations, refunds, and general travel questions.
• Is Expedia’s customer service available in all languages? Expedia’s customer service is available in several languages, although the availability may vary depending on the customer’s location.
• How long does it typically take to get a response from Expedia’s customer service team? Expedia aims to respond to all customer inquiries within 24 hours of receipt. However, wait times may vary depending on the volume of requests.
• Can I cancel my reservation through Expedia’s customer service? Yes, customers can cancel their reservations through Expedia’s customer service team. However, cancellation policies may vary depending on the specific booking and provider.

Tips for Getting the Best Customer Service Experience

To get the best customer service experience with Expedia, there are several tips and tricks that customers can follow:

• Be clear and specific about your issue: When contacting Expedia’s customer service team, be as specific as possible about your issue or question. This will help the representative understand your needs and provide a more targeted solution.
• Use the most convenient channel: Expedia offers multiple channels of communication for customer service, including live chat, phone, email, and social media. Choose the channel that is most convenient for you and provides the quickest response time.
• Keep all relevant information handy: When contacting Expedia’s customer service team, make sure to have all relevant information about your booking or issue on hand. This includes your reservation number, travel dates, and any other relevant details.
• Stay polite and patient: While customer service representatives are there to help, they can only do so much within their given parameters. Staying polite and patient can go a long way in getting your issue resolved in a timely and satisfactory manner.
• Follow up if necessary: If your issue is not resolved to your satisfaction, don’t hesitate to follow up with Expedia’s customer service team. Escalating the issue may result in a more favorable outcome.

Overall, Expedia’s customer service is reliable, efficient, and available 24 hours a day, seven days a week. The company offers a variety of channels for customers to get in touch, including phone, email, live chat, and social media. Expedia’s customer service team is known for being responsive and helpful, with a focus on resolving issues quickly and efficiently. 24-hour customer service is particularly beneficial for travelers, as it allows them to get help at any time of day or night. While wait times may vary depending on the volume of customers seeking assistance, Expedia’s commitment to providing excellent customer service makes it a reliable choice for booking travel.

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Phone: 1-800-397-3342

Address: 3150 139th Ave SE Bellevue, WA 98005 USA

Hours of operation: 24 Hrs/day

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About Expedia

Expedia is one of the world’s leading travel companies. Search over one million flights, hotels, vacation packages and more. Bundle any combination of flight, hotel and car to save time and money. Search things to do in your destination while you’re there and book tours, shows and other experiences ahead of time to save. Expedia also offers vacation rentals and cruises. Whether you are traveling internationally or domestically, Expedia has plenty of affordable options for your next vacation.

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April 04, 2024 61 °F PBS Passport .st0{fill:#0A145A;} .st1{fill:#5680FF;} .st2{fill:#FFFFFF;} UH Search for: Search MENU CLOSE News & Information Features Hello Houston inDepth Topics Local News Statewide News Business Education News Energy & Environment Health & Science Immigration Politics Transportation All Stories >>> Arts & Culture Arts & Culture Main Classical Music Music Opera & Musical Theater Dance Visual Art Literature Theatre & Film Voices and Verses: A Poem-A-Day Series Awareness Hispanic Heritage Pride Month: Better Together! Asian American Pacific Islander Heritage Black History Women’s History Education Programs & Podcasts Local Programs Party Politics Houston Matters with Craig Cohen I SEE U with Eddie Robinson Texas Standard UH 100 Years of Houston Bauer Business Focus Briefcase Engines of Our Ingenuity Health Matters UH Moment Features Dead and Buried Career Frontier Podcasts Below the Waterlines: Houston After Hurricane Harvey Party Politics Skyline Sessions Encore Houston All Podcasts >> About About Us Meet the Team Join the Team Contact Us Ethics and Standards Reports & Financials Press Room Support Membership Update Payment Method Upgrade Your Monthly Gift Give a Gift Membership Giving Programs Affinity Council Studio Society In Tempore Legacy Society Innovation Fund Volunteers Foundation Board Young Leaders Council Mission Ambassadors Donations Giving Opportunities Vehicle Donation Employee Match Program More Ways to Give Partnerships Corporate Sponsorship Listen Watch Donate Facebook Twitter Instagram YouTube Linkedin Mastodon googletag.cmd.push(function() { googletag.display('div-gpt-ad-1488818411584-0'); }); Travel

Looking to make last-minute travel plans from houston for the solar eclipse here are some options.

Hotel rooms and airfare into the path of totality are becoming more and more scarce ahead of next Monday’s total solar eclipse, and in some cases travel prices are skyrocketing.

Houston-area residents still have time to make travel plans for next Monday, when a total solar eclipse will pass through the heart of Texas for the last time in two decades.

But for last-minute eclipse hunters, venturing into the path of totality will come at a cost.

The metropolitan areas of Austin, Dallas and San Antonio will get the full eclipse experience, weather permitting, and they might be the most feasible and affordable options for those in the Houston area, where the sun will appear to be about 93-95% covered by the moon . As of this Monday, travel packages from Houston to each of those cities, including roundtrip airfare around a hotel stay Sunday night, could be obtained for between $500-$600 through travel booking websites Expedia.com and Priceline.com.

Flights alone to those cities as well as Waco were selling for at least $400 as of Monday. Hotel rooms in and around those cities could be snagged for less than $100, according to the travel websites, which showed that some hotels rated at 3 stars or higher were available for less than $200.

RELATED: Rice University’s Patricia Reiff ready for next solar study

If you're thinking of viewing the eclipse in one of the many small towns in the path of totality – which in Texas will stretch roughly from the southwest corner of the state to the northeast – you might end up spending more time traveling as well as more money. One-night hotel stays in and around towns such as Corsicana, Fredericksburg, Kerrville and Temple, which are each at least a few hours away by car or truck, were being advertised for at least $400 in many cases.

A room at the Motel 6 in Kerrville cost $900 on Expedia, for example, while a Days Inn listed on Priceline came at a cost of $999. A room at a Quality Inn in Corsicana was going for $490, with a LaQuinta room in Killeen listed for $399.

What about camping in a tent at a state park on Sunday night? The Texas Parks and Wildlife Department operates 29 parks in the path of totality, but as of Monday, 25 of those venues were sold out for eclipse day – with day passes available only at Atlanta, Cedar Hill, Daingerfield and Tyler state parks in northeast Texas.

A day trip would be another option for those with time to spare next Monday. The path of totality is less than 150 miles away from the Houston area, with some off-the-beaten options including the town of Dew off Interstate 45 and Hammond off State Highway 6.

With average gas prices in Houston being about $3.14 per gallon, according to information compiled by AAA , many local motorists likely could make it to the path of totality and back for about $50. That's not counting food, drinks and special eclipse-viewing glasses, of course.

For Houston-area eclipse hunters with no budget constraints, travel options are much more plentiful. But lodging and airline seats are becoming more scarce by the day.

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There are accommodations to pick from in Elektrostal, with recommendations to check out so that you will know what to expect at each possible accommodation. Once you check-in to your Elektrostal hotel, you can investigate all this region has to offer. You can ask your hotel's concierge or click on our "Things To Do" tab if you are unsure where start off your vacation in Elektrostal. While you begin setting up your getaway, we can also help you put together some things to do. When you book with AARP Travel Center Powered by Expedia, you will spend more time making the most out of your trip, no matter where you decide to travel.

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We will make it inexpensive for you to book your next vacation getaway. It doesn't matter whether you're traveling for work or leisure, we're going to make sure that you get the best deals in the business. So when you're ready to book your trip and see Elektrostal's or , we'll help you get straight to booking the stay of your dreams. You do not have to think about breaking the bank to have a satisfactory time, thanks to our discounted vacations. With AARP, you'll look forward to planning your next vacation. You can have peace of mind in knowing that you've found the very best rate. Your wallet will be glad about your travels when you book with the AARP Travel Center.

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Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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